Program Officer Jobs - Abu Dhabi UAE

Al Manal Training Institute – Sharjah announces the need for a part-time employee to work on Saturdays and Sundays to handle registration, administrative coordination, and marketing tasks. Key Responsibilities: Receiving inquiries, registering students and trainees, and following up on registration procedures. Preparing and coordinating training schedules and sending them to trainers and trainees. Tracking attendance and communicating with trainees before and during training programs. Communicating with potential clients, attracting new trainees, and promoting the institute's programs. Responding to messages and inquiries via social media. Preparing and publishing advertisements and promotional content for programs and courses. Proficiency in using Microsoft Office. Assisting in preparing simple registration and marketing reports. Performing any other administrative or organizational tasks related to the institute's work. Requirements: Good communication and customer service skills. Proficiency in both Arabic and English. Organization, accuracy, and the ability to work independently. Previous experience in a training institute, educational center, or registration field is preferred. Valid UAE residence visa. Preferably residing in the Emirate of Sharjah or nearby areas. Ability to work on Saturdays and Sundays on a part-time basis. How to Apply: Please send your CV, along with your current residential area, to the email: info@almanal.ae. Email Subject: Application for Administrative and Marketing Position – Part-time

Job Purpose To provide the necessary support to the Senior National Service Affairs Administrator in implementing the operational plan of the Operations Unit, and to maintain continuous engagement with Alternative National Service conscripts.<br>Main Duties and Responsibilities Administrative Role Adhere to the Authority’s policies and procedures and the strategy of the Alternative National Service Section. Supervise the preparation of periodic reports and submit them to the direct manager. Organizational Role Support and develop a positive work environment, encourage teamwork, promote creativity and innovation, and facilitate knowledge sharing. Provide effective professional support through continuous coordination with stakeholders to deliver required services. Support coordination of communication channels with other departments and sections within the Abu Dhabi Agriculture and Food Safety Authority and enhance their effectiveness and impact. Functional Role Supervise the implementation of refresher training for Alternative National Service conscripts from previous cohorts in accordance with the approved refresher training plan issued by the Qualification Section, and submit training reports to the National and Reserve Service Authority. Prepare and implement recall plans for Alternative National Service conscripts during crises and emergencies threatening food security, in coordination with the National Emergency, Crisis and Disaster Management Authority and the National and Reserve Service Authority, and in accordance with issued recall decisions. Observe and apply security instructions when accessing and updating Alternative National Service program data in line with directives of the National and Reserve Service Authority. Plan and supervise conscript graduation activities at the end of the Alternative National Service program, in coordination with concerned entities within the Authority. Prepare, implement, and follow up on media coverage plans for all Alternative National Service activities, in line with approved media policies and directives of the National and Reserve Service Authority, and obtain approval from the Head of Operations Unit. Identify requirements for uniforms and safety equipment for conscripts and coordinate with concerned entities within the Authority to provide them. Submit lists of accepted and rejected candidates for Alternative National Service at vital food establishments and logistics companies to the Head of Operations Unit, who in turn submits them to the National and Reserve Service Authority. Implement graduation arrangements for conscripts at the Authority based on instructions from the Head of Operations Unit (e.g., venue booking, distribution materials, printing participation certificates, and other logistical arrangements) in coordination with relevant stakeholders such as the Authority’s Communication Team. Develop work plans for Training Coordinators to supervise and monitor operational plans of the Alternative National Service program. Supervise and monitor the performance of Training Coordinators during implementation of the program. Perform any other tasks assigned by the direct manager.<br>Qualifications Bachelor’s degree in Business Administration, Risk Management, Occupational Health and Safety, or a related field.2 years of experience<br>Languages Advanced Arabic skills (writing and speaking) Advanced English skills (writing and speaking)

Job Purpose To provide the necessary support to the Senior National Service Affairs Administrator in implementing the operational plan of the Operations Unit, and to maintain continuous engagement with Alternative National Service conscripts.<br>Main Duties and Responsibilities Administrative Role Adhere to the Authority’s policies and procedures and the strategy of the Alternative National Service Section. Supervise the preparation of periodic reports and submit them to the direct manager. Organizational Role Support and develop a positive work environment, encourage teamwork, promote creativity and innovation, and facilitate knowledge sharing. Provide effective professional support through continuous coordination with stakeholders to deliver required services. Support coordination of communication channels with other departments and sections within the Abu Dhabi Agriculture and Food Safety Authority and enhance their effectiveness and impact. Functional Role Supervise the implementation of refresher training for Alternative National Service conscripts from previous cohorts in accordance with the approved refresher training plan issued by the Qualification Section, and submit training reports to the National and Reserve Service Authority. Prepare and implement recall plans for Alternative National Service conscripts during crises and emergencies threatening food security, in coordination with the National Emergency, Crisis and Disaster Management Authority and the National and Reserve Service Authority, and in accordance with issued recall decisions. Observe and apply security instructions when accessing and updating Alternative National Service program data in line with directives of the National and Reserve Service Authority. Plan and supervise conscript graduation activities at the end of the Alternative National Service program, in coordination with concerned entities within the Authority. Prepare, implement, and follow up on media coverage plans for all Alternative National Service activities, in line with approved media policies and directives of the National and Reserve Service Authority, and obtain approval from the Head of Operations Unit. Identify requirements for uniforms and safety equipment for conscripts and coordinate with concerned entities within the Authority to provide them. Submit lists of accepted and rejected candidates for Alternative National Service at vital food establishments and logistics companies to the Head of Operations Unit, who in turn submits them to the National and Reserve Service Authority. Implement graduation arrangements for conscripts at the Authority based on instructions from the Head of Operations Unit (e.g., venue booking, distribution materials, printing participation certificates, and other logistical arrangements) in coordination with relevant stakeholders such as the Authority’s Communication Team. Develop work plans for Training Coordinators to supervise and monitor operational plans of the Alternative National Service program. Supervise and monitor the performance of Training Coordinators during implementation of the program. Perform any other tasks assigned by the direct manager.<br>Qualifications Bachelor’s degree in Business Administration, Risk Management, Occupational Health and Safety, or a related field.2 years of experience<br>Languages Advanced Arabic skills (writing and speaking) Advanced English skills (writing and speaking)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

Job Description<br><br>مدير تنفيذي قطاع الإسناد المؤسسي<br><br>Position: Executive Manager Corporate Support<br><br>Sector: Corporate Support Sector<br><br>Company: UAE Accountability Authority<br><br>Location: Abu Dhabi<br><br>The UAE Accountability Authority is seeking a highly skilled and dynamic Executive Manager to lead its Corporate Support Sector. This senior leadership role is integral to ensuring the seamless operation and strategic advancement of the Authority's support services, directly contributing to the fulfillment of its mission under the guidance of the President of the UAE Accountability Authority.<br><br>About The Role<br><br>As the Executive Manager of Corporate Support, you will play a pivotal leadership role, overseeing all facets of corporate support functions including administrative services, resource management, organizational development, and internal communications. This position requires a visionary leader capable of fostering a collaborative and inclusive environment that enhances operational efficiency and aligns support services with the organization’s strategic goals. You will be entrusted with driving innovation, streamlining processes, and implementing best practices tailored to the unique needs of a public-sector accountability authority.<br><br>Key Responsibilities<br><br>Provide strategic direction and leadership for the Corporate Support Sector, ensuring the highest standards of service delivery across all administrative, logistical, and operational support functions. Develop, refine, and implement comprehensive corporate policies, procedures, and governance frameworks that promote operational efficiency, transparency, and adherence to regulatory and compliance requirements. Foster effective communication and collaboration across departments to enable resource sharing, unified organizational culture, and swift resolution of operational challenges. Lead long-term strategic planning initiatives for the Corporate Support Sector, ensuring alignment with the UAE Accountability Authority’s overarching mission and vision and adapting strategies to evolving organizational needs. Monitor, measure, and report on sector performance through key performance indicators and other metrics, making data-driven recommendations to enhance productivity and service quality. Oversee budgetary planning and resource allocation with fiscal responsibility to maximize operational effectiveness in line with public sector financial guidelines. Champion talent development by building and mentoring a diverse, high-performing team, fostering a culture of continuous learning, inclusive leadership, and career progression opportunities. Engage proactively with key stakeholders including government agencies, external partners, and internal leadership to support collaborative efforts and drive organizational objectives. Implement and manage robust risk management and data privacy protocols within the sector to ensure the integrity, security, and confidentiality of sensitive organizational information. Lead initiatives that promote diversity, equity, and inclusion within the sector to strengthen workplace culture and organizational performance.<br><br>Qualifications And Experience<br><br>A bachelor’s degree in Business Administration, Public Administration, or a related discipline is required; a master’s degree or higher qualification is strongly preferred.12 to 15 years of experience in Corporate Support. Substantial experience in senior management roles within corporate support, administrative services, or organizational development, with a proven track record within government or public sector environments. Demonstrated ability to lead and deliver complex projects, manage multidisciplinary teams, and drive change in dynamic organizational contexts. Deep understanding of governance models, accountability frameworks, and regulatory compliance pertinent to public sector entities. Exceptional strategic thinking, analytical problem-solving, and decision-making skills, with the ability to communicate complex concepts effectively. Excellent interpersonal and communication abilities, fluent in English; proficiency in Arabic is an advantage but not mandatory. A committed advocate for building diverse and inclusive workplaces that foster respect, innovation, and shared success.<br><br>What We Offer<br><br>A meaningful opportunity to contribute to a prominent government authority dedicated to enhancing accountability, transparency, and excellence in public service. A collaborative, inclusive, and innovative work environment that supports professional growth, leadership development, and continuous learning. Competitive remuneration and comprehensive benefits package aligned with public sector standards and reflective of your expertise and contribution. Exposure to high-impact initiatives and the chance to influence government accountability policies and practices on a national level. Opportunities to engage with senior government leaders and stakeholders, expanding your professional network and leadership experience.<br><br>Joining the UAE Accountability Authority as the Executive Manager Corporate Support means becoming an essential part of a forward-thinking institution dedicated to the highest standards of governance and public service. If you are a proactive and visionary leader with a passion for operational excellence, strategic innovation, and a steadfast commitment to public accountability, we encourage you to apply and help shape the future and legacy of this vital organization.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Assists line manager in driving student enrollment for the academy’s training programs by effectively building relationships, presenting program benefits, and exceeding sales targets through exceptional communication and customer service.</p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Identifies and develops leads through various channels, such as attending industry events, networking with potential clients, and following up on online inquiries.</li><li>Cultivates strong relationships with prospective students, parents, and career advisors, understanding their needs and goals.</li><li>Presents information about the academy’s training programs, highlighting the benefits and career opportunities available to graduates.</li><li>Negotiates program fees and enrollment packages, effectively closing sales and exceeding targets.</li><li>Maintains accurate records of leads, contacts, and sales activities, ensuring efficient deal tracking and reporting.</li><li>Stays up to date on industry trends, competitor offerings, and aviation career opportunities.</li><li>Collaborates effectively with other departments to ensure a seamless student experience.</li><li>Performs any additional duties as directed by the line manager.</li></ul><br><b>Knowledge &amp; Skills</b> <br><ul><li>&nbsp;Strong understanding of the aviation industry.</li><li>&nbsp;Solid experience in and exposure to flight operations and training environment</li><li>&nbsp;Experience in GCAA examination and pilot/cadet medical bookings</li><li>&nbsp;Knowledge of Market Analysis and Research software.</li><li>&nbsp;Proficient in Microsoft Office.</li><li>&nbsp;Fluent in English (Arabic and other languages are an advantage).</li><li>&nbsp;Proven ability to carry out sales and marketing strategies.</li><li>&nbsp;Excellent negotiation skills.&nbsp;</li><li>&nbsp;Strong relationship management skills to build trust and rapport with potential clients, airlines, and educational institutions.</li><li>&nbsp;Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Minimum bachelor’s degree in business administration, marketing, aviation or a related field.</li></ul><br><b>Work Experience</b> <br><ul><li>3+ years of experience in a similar role, handling similar administrative and sales related activities.</li><li>Knowledge of Market Analysis and Research software.</li></ul><br><br> </div>

The Quality Assurance/Compliance Monitoring Officer will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.<br>Minimum Qualification:• BA / BSc in aviation related studies or equivalent of 10 years of aviation quality assurance maintenance and auditing roles.• FAA A&P Mechanic License (preferably an IA License).• IRCA / RAB Aerospace Assessor (past or present certification).<br>Experience:• Must have a minimum of 8+ years working in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications. Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.• Experienced aircraft inspector, inspection techniques and auditing standards.<br>Duties and Responsibilities:1. Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.2. Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.3. Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.4. Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.5. Performs statistical analysis, data analysis and monthly reporting to the management team.6. Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.7. Recommends changes to the documented quality management system based on experience and data analysis through monthly information.8. Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.9. Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.10. Must be able to travel between maintenance sites and headquarters.

Role Description The Chief Executive Officer will provide strategic leadership and overall direction for The African Soul Centre, ensuring alignment with its mission of community empowerment and sustainable impact. This part-time, hybrid role is based in the Abu Dhabi Emirate, United Arab Emirates, with a combination of on-site work and flexibility to work from home. The CEO will oversee organisational strategy, financial sustainability, operational effectiveness, and stakeholder relationships, including donors, partners, community leaders, and regulatory bodies. Day-to-day responsibilities include guiding program development, monitoring performance against impact and compliance targets, supporting fundraising and partnership initiatives, and reporting to the board on organisational priorities and risks. The CEO will also cultivate a collaborative culture, strengthen governance practices, and represent the organisation in key external engagements. Qualifications Strong financial acumen, with skills in Finance and Business Planning to ensure responsible budgeting, forecasting, and resource allocation. Proven experience in Operations Management to oversee programs, processes, and organisational systems for efficiency and impact. Capability in Strategic Planning to set long-term goals, define priorities, and guide the organisation’s growth and sustainability. Experience in Sales or fundraising-related activities to support donor engagement, partnership development, and revenue generation. Previous leadership experience in non-profit, social impact, or community development environments. Strong stakeholder management and communication skills, with the ability to engage boards, donors, partners, and community members effectively. Understanding of governance, regulatory compliance, and risk management, ideally with exposure to POPIA or similar frameworks. Relevant tertiary qualification in business, finance, public administration, social sciences, or a related field is preferred. Ability to work effectively in a multicultural, international context and to manage a hybrid work schedule across locations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Support the implementation of capability development programs and cultural initiatives, including logistics and coordination</li><li>Assist with scheduling and organizing training sessions and workshops</li><li>Address employee queries related to development opportunities and cultural programs</li><li>Collect feedback from training participants and program users to support evaluation and improvements</li><li>Maintain accurate records and documentation related to development programs and cultural initiatives</li><li>Help coordinate events and activities related to cultural initiatives and employee development</li><li>Assist with administrative tasks related to the management of development programs, including data entry and report preparation</li><li>Develop and distribute communication materials related to development programs and cultural activities</li><li>Ensure compliance with organizational policies and procedures related to capability development and culture</li><li>Assist with managing relationships with external vendors and service providers</li><li>Help manage resources and logistics for training and cultural programs</li><li>Prepare basic reports on program activities and outcomes for review by senior staff</li><li>Assist in analyzing feedback and data related to program effectiveness and impact</li><li>Support tracking of expenditures related to development programs and cultural initiatives</li><li>Provide general administrative support to the Capability Development &amp; Culture team</li></ul><br>Responsibilities:<br><ul><li>Support the implementation of capability development programs and cultural initiatives, including logistics and coordination</li><li>Assist with scheduling and organizing training sessions and workshops</li><li>Address employee queries related to development opportunities and cultural programs</li><li>Collect feedback from training participants and program users to support evaluation and improvements</li><li>Maintain accurate records and documentation related to development programs and cultural initiatives</li><li>Help coordinate events and activities related to cultural initiatives and employee development</li><li>Assist with administrative tasks related to the management of development programs, including data entry and report preparation</li><li>Develop and distribute communication materials related to development programs and cultural activities</li><li>Ensure compliance with organizational policies and procedures related to capability development and culture</li><li>Assist with managing relationships with external vendors and service providers</li><li>Help manage resources and logistics for training and cultural programs</li><li>Prepare basic reports on program activities and outcomes for review by senior staff</li><li>Assist in analyzing feedback and data related to program effectiveness and impact</li><li>Support tracking of expenditures related to development programs and cultural initiatives</li><li>Provide general administrative support to the Capability Development &amp; Culture team</li></ul><br>Qualifications:<br><ul><li>Bachelor’s Degree in Human Resources Management, Business Management, or equivalent</li><li>Certification in Learning and Development is preferred but not required</li><li>Minimum 03 years of related work experience in similar industries</li><li>Basic understanding of learning and development principles</li><li>Knowledge of organizational culture and its impact</li><li>Proficiency in administrative tasks and documentation</li><li>Experience with training coordination and scheduling</li></ul> </div>

DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an experienced Program Manager to manage the successful delivery of a large-scale, complex technology transformation program in the UAE.<br>The successful candidate will be responsible for coordinating multiple interconnected projects and workstreams, ensuring effective governance, managing risks and dependencies, overseeing resources and vendors, and driving delivery against agreed scope, schedule, budget, quality, and business objectives.<br>This role requires a highly experienced technology program professional who can combine hands-on delivery management with strong stakeholder engagement, governance, commercial awareness, and leadership.<br>Key Responsibilities Program Delivery & Execution Manage the end-to-end execution of a complex technology transformation program. Translate program objectives and strategy into detailed delivery plans, milestones, priorities, and measurable outcomes. Coordinate multiple projects, workstreams, project managers, technical teams, vendors, and delivery partners. Ensure delivery against agreed scope, schedule, budget, quality, and contractual commitments. Track milestones, deliverables, dependencies, critical paths, and resource requirements. Identify delivery challenges early and drive corrective and recovery actions where required. Maintain strong execution discipline across all program workstreams. Program Governance & Reporting Implement and maintain effective program governance, controls, reporting, and escalation mechanisms. Track program performance against KPIs, milestones, financial targets, risks, and dependencies. Maintain accurate program plans, RAID logs, action trackers, decision logs, and governance documentation. Prepare regular program status reports and executive-level presentations. Support Steering Committee and senior leadership meetings with clear reporting on progress, risks, decisions, and required actions. Ensure appropriate escalation of critical issues and dependencies. Stakeholder Management Build and maintain effective relationships with senior stakeholders, internal teams, partners, and vendors. Act as a key point of coordination between business, technology, delivery, and management teams. Facilitate program meetings, workshops, governance forums, and delivery reviews. Manage stakeholder expectations and ensure clear, consistent, and transparent communication. Drive alignment and timely decision-making across multiple stakeholder groups. Financial & Resource Management Manage program budgets, forecasts, resource plans, and financial performance. Monitor actual spend against approved budgets and forecasts. Support effective resource allocation and utilization across projects and workstreams. Identify potential financial risks and opportunities for cost optimization. Work closely with commercial, finance, delivery, and leadership teams to maintain financial control. Risk, Issues & Dependencies Proactively identify, assess, track, and mitigate program risks and issues. Manage dependencies across projects, workstreams, vendors, and technology teams. Establish clear ownership and resolution plans for critical risks and issues. Escalate significant delivery concerns in a timely manner. Drive corrective actions and recovery plans when delivery deviates from agreed targets. Vendor & Partner Management Coordinate delivery across multiple vendors, technology partners, and internal teams. Monitor vendor performance against agreed deliverables, milestones, and service commitments. Facilitate resolution of cross-vendor dependencies and delivery issues. Ensure effective collaboration across the broader program ecosystem. Quality & Continuous Improvement Ensure adherence to established program management methodologies, governance standards, security requirements, and quality controls. Monitor delivery quality and ensure appropriate corrective actions are implemented. Identify opportunities to improve program processes, reporting, governance, and delivery effectiveness. Support operational readiness, transition, and handover into BAU operations.<br>Required Experience Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.10+ years of project/program management experience, including significant experience managing complex technology programs. Demonstrated experience managing large-scale technology or digital transformation programs involving multiple projects and workstreams. Strong experience coordinating project managers, technical teams, vendors, partners, and cross-functional stakeholders. Proven experience managing program schedules, budgets, resources, risks, issues, and dependencies. Strong understanding of program governance, PMO frameworks, RAID management, change control, and executive reporting. Experience working within complex multi-vendor and systems integration environments. Demonstrated experience engaging with senior management and executive stakeholders. Strong financial and commercial awareness. Excellent communication, leadership, negotiation, facilitation, and problem-solving capabilities.<br>Preferred Experience Previous experience delivering major technology programs in the UAE or wider GCC region. Experience across systems integration, infrastructure, cloud, applications, cybersecurity, digital transformation, or IT modernization programs. Experience working within large-scale, complex, highly governed enterprise environments. Experience managing programs requiring a high level of governance, security, confidentiality, and delivery control. Recognized program/project management certification such as PMP, PgMP, MSP, PRINCE2, SAFe, or Agile. Postgraduate qualification is advantageous.<br>What We Are Looking For We are looking for a hands-on Program Manager who can take ownership of complex delivery and maintain control across multiple moving parts. The successful candidate should be equally comfortable managing detailed program plans, risks, dependencies, resources, and vendors while communicating effectively with senior stakeholders and leadership. The ideal candidate will demonstrate strong ownership, structured execution, resilience, commercial awareness, and the ability to bring multiple teams together to achieve complex transformation objectives.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>المساهمة في إعداد ومتابعة تنفيذ الخطة التشغيلية السنوية لإدارة الفنون البصرية، ومتابعة المشاريع والبرامج والمبادرات والمستهدفات ذات العلاقة وإعداد تقارير دورية حول مستوى الإنجاز.</span></span></p><br><p><span><span>§</span></span><span><span>تنسيق ومتابعة تنفيذ البرامج والمبادرات والأنشطة المتعلقة بالفنون البصرية، والتأكد من سير الأعمال وفق الخطط والجداول الزمنية المعتمدة ورفع الملاحظات والتحديات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>جمع البيانات والمعلومات المتعلقة بمجال الفنون البصرية والمساهمة في تحليلها، وإعداد التقارير والإحصائيات اللازمة لدعم أعمال الإدارة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد الدراسات والأبحاث المتعلقة بالفنون البصرية والاطلاع على الممارسات والتوجهات ذات العلاقة، وتقديم المقترحات التي تسهم في تطوير برامج ومبادرات الإدارة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في تحديد الاحتياجات والمتطلبات والتحديات المتعلقة بمجال الفنون البصرية، والتنسيق مع المعنيين لإعداد المقترحات والتوصيات المناسبة لمعالجتها ودعم تطوير المجال.</span></span></p><br><p><span><span>§</span></span><span><span>متابعة مؤشرات الأداء المتعلقة ببرامج ومبادرات وأنشطة الفنون البصرية، وتجميع وتحليل بيانات الأداء وإعداد التقارير الدورية حول النتائج ومستويات الإنجاز.</span></span></p><br><p><span><span>§</span></span><span><span>تنسيق ومتابعة الأجندة السنوية للفعاليات والمعارض المتخصصة في الفنون البصرية، والتواصل مع أصحاب العلاقة ومتابعة الاحتياجات والمتطلبات اللازمة لتنفيذها.</span></span></p><br><p><span><span>§</span></span><span><span>التنسيق مع الوحدات التنظيمية والجهات المعنية بشأن تنظيم وتنفيذ الفعاليات والمعارض والمؤتمرات والندوات وورش العمل المتعلقة بالفنون البصرية، ومتابعة الإجراءات والمتطلبات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في تنظيم وتنسيق المشاركات المحلية والإقليمية والدولية ذات العلاقة بالفنون البصرية، وإعداد المعلومات والمواد والتقارير اللازمة ومتابعة النتائج والتوصيات الصادرة عنها.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد ومتابعة البيانات والتقارير والمقترحات المتعلقة بالاتفاقيات ومذكرات التفاهم والشراكات في مجال الفنون البصرية، والتنسيق مع الجهات المعنية بشأن متطلبات تنفيذها.</span></span></p><br><p><span><span>§</span></span><span><span>التنسيق والتواصل مع الشركاء وأصحاب العلاقة الداخليين والخارجيين لدعم تنفيذ برامج ومبادرات الفنون البصرية، ومتابعة الالتزامات والمتطلبات المتفق عليها.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد المدخلات والمعلومات المتعلقة بالسياسات والإجراءات والمبادرات الخاصة بالفنون البصرية، والمشاركة في متابعة وقياس نتائج وأثر البرامج والمبادرات والفعاليات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>إعداد التقارير والمراسلات والعروض التقديمية المتعلقة بأعمال إدارة الفنون البصرية، ومتابعة القرارات والتوصيات والتكليفات ذات العلاقة والتنسيق مع المعنيين لضمان تنفيذها ضمن الأطر الزمنية المحددة.</span></span></p><br><p><span><span>§</span></span><span><span>الالتزام بتطبيق سياسات وإجراءات أمن المعلومات، والحفاظ على سرية البيانات، وإبلاغ ضابط أمن المعلومات عن أي تجاوزات أو اختراقات للسياسات المعتمدة.</span></span></p><br><p><span><span>§</span></span><span><span>الالتزام بإجراءات وسياسة وتعليمات السلامة والصحة المهنية وسياسة نظام إدارة البيئة المطبقة في الهيئة.</span></span></p><br><p><span><span>§</span></span><span><span>اداء مهام ومسؤوليات اخرى مرتبطة بالوظيفة وكما هو مكلف به.</span></span></p><br><br><br> <p><span><span>§</span></span><span><span>درجة البكالوريوس في التصميم أو الفنون التطبيقية أو الفنون التشكيلية أو إدارة الأعمال أو ما يعادلها من جامعة معتمدة</span></span></p><br><p><span><span>§</span></span><span><span>4</span><span> سنوات فما فوق من الخبرة العملية ذات الصلة.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>Provide administrative, coordination, and reporting support for the Corporate Administrative Support Services Sector (CASS) CEO Office, supervising junior administrative staff and ensuring compliance with institutional policies, contractual and program requirements, and information-security standards. Support follow-up on correspondence, contracts, projects, and general requests to ensure timely implementation of CEO and Office Manager directives, maintaining high standards of communication, accuracy, and compliance across all departments.</p><br> <p><strong>Job Qualifications:</strong></p><br><p>Bachelor’s degree/Diploma in Business Administration, Office Management, Human Resources / 0-2 Years in case of Bachelor’s degree (5+ Years incase of Diploma)</p><br> </div>

Job Purpose<br><br> JOB DESCRIPTION <br><br>Responsible for implementing and coordinating the consistent readiness of quality management and quality improvement processes under the guidance of the Manager. Also responsible for ensure effective and efficient quality data and performance management program that aims to support improve patient outcome and safety . The role coordinates facility efforts to monitor and maintain all regulatory and accreditation standards and ensuring all operational aspects of the initiatives are in place.<br><br> RESPONSIBILITIES <br><br> Coordinates the development and implementation, and evaluation of the facility's overall quality improvement program with the other sections Collaborates and partner with all the departments and practices to ensure quality and safety priorities are implemented Facilitates and suggest improvements based on Hospital wide performance measures or other issues as requested by the senior management Contributes to the development of tools and resources to support the quality development program Participates in departmental feedback meetings to provide solutions Assists departments with project timelines and coordinating needed internal support Identifies the quality improvement methodology and concepts to be followed, in coordination with direction from management Facilitates and provides ongoing support to the quality teams Maintains the quality management documents, case files and correspondence in an organized, confidential and secure manner Facilitates committees/ taskforce related to Quality improvement and assures that recommendations/ suggestions are carries out and evaluated. Coordinates the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager Liaises with accreditation bodies for implementation of programs<br><br>Accountabilities<br><br> Manages to follow a reliable process of data collection, robust validation and analysis that will help the practice team to improve the efficiency of care delivery Develops project timelines and is responsible for coordinating and ensuring the timelines are being met Monitors action plan development and progress to ensure closing the loop Ensures all documents are in the appropriate format with validated data Escalates identified challenges to Manager/ Senior Quality Officer Ensures quality and safety strategies and priorities are implemented<br><br>SSMC COMPLIANCE GUIDELINES<br><br>Corresponding Activities performed by the role<br><br>Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements<br><br> Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames<br><br>Maintaining Confidentiality<br><br> Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy<br><br> QUALIFICATIONS <br><br>Experience :-<br><br>Required:<br><br> 2-6 years of relevant experience<br><br>Desired:<br><br> Experience in a large healthcare facility<br><br>Educational Qualification: Required:<br><br> Bachelor's degree or equivalent in a relevant field such as quality, performance management and clinical practice<br><br>Desired:<br><br> Master's degree or equivalent in a relevant field

Job Purpose<br><br> JOB DESCRIPTION <br><br>Responsible for implementing and coordinating the consistent readiness of quality management and quality improvement processes under the guidance of the Manager. Also responsible for ensure effective and efficient quality data and performance management program that aims to support improve patient outcome and safety . The role coordinates facility efforts to monitor and maintain all regulatory and accreditation standards and ensuring all operational aspects of the initiatives are in place.<br><br> RESPONSIBILITIES <br><br> Coordinates the development and implementation, and evaluation of the facility's overall quality improvement program with the other sections Collaborates and partner with all the departments and practices to ensure quality and safety priorities are implemented Facilitates and suggest improvements based on Hospital wide performance measures or other issues as requested by the senior management Contributes to the development of tools and resources to support the quality development program Participates in departmental feedback meetings to provide solutions Assists departments with project timelines and coordinating needed internal support Identifies the quality improvement methodology and concepts to be followed, in coordination with direction from management Facilitates and provides ongoing support to the quality teams Maintains the quality management documents, case files and correspondence in an organized, confidential and secure manner Facilitates committees/ taskforce related to Quality improvement and assures that recommendations/ suggestions are carries out and evaluated. Coordinates the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager Liaises with accreditation bodies for implementation of programs<br><br>Accountabilities<br><br> Manages to follow a reliable process of data collection, robust validation and analysis that will help the practice team to improve the efficiency of care delivery Develops project timelines and is responsible for coordinating and ensuring the timelines are being met Monitors action plan development and progress to ensure closing the loop Ensures all documents are in the appropriate format with validated data Escalates identified challenges to Manager/ Senior Quality Officer Ensures quality and safety strategies and priorities are implemented<br><br>SSMC COMPLIANCE GUIDELINES<br><br>Corresponding Activities performed by the role<br><br>Complying with Policies, Procedures, and Practices of the SSMC facilities and other regulatory requirements<br><br> Complying consistently with facility policies, procedures, and practices and ensuring alignment with SSMC facilities policies Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames<br><br>Maintaining Confidentiality<br><br> Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy<br><br> QUALIFICATIONS <br><br>Experience :-<br><br>Required:<br><br> 2-6 years of relevant experience<br><br>Desired:<br><br> Experience in a large healthcare facility<br><br>Educational Qualification: Required:<br><br> Bachelor's degree or equivalent in a relevant field such as quality, performance management and clinical practice<br><br>Desired:<br><br> Master's degree or equivalent in a relevant field

Job Description<br><br>We are currently seeking a Administrative Officer, reporting directly to the Head of the Department to join our team based in UAE, Abu Dhabi.<br><br>About us:<br><br>Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.<br><br>Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.<br><br>About the mission we offer you:<br><br>Job Title: Administrative Officer / Project Secretary<br><br>Department: Projects / Engineering<br><br>Qualification<br><br>Bachelor's Degree or Diploma in Business Administration, Office Management, Secretarial Studies, or a related discipline. Certification in Office Administration or Secretarial Practice is an added advantage.<br><br><br>Experience<br><br>Minimum 5–10 years of experience as a Project Secretary, Administrative Officer, or Executive Secretary, preferably within Engineering, Oil & Gas, EPC, Offshore, or Construction projects. Experience supporting Project Managers and multidisciplinary engineering teams is highly preferred.<br><br><br>Role Purpose<br><br>The Administrative Officer / Project Secretary will provide comprehensive administrative, secretarial, and coordination support to the Project Manager and project team. The role is responsible for ensuring efficient document management, correspondence control, meeting coordination, reporting, travel arrangements, and project administration activities to support the successful execution of projects.<br><br>Key Responsibilities Project Administration<br><br>Provide administrative and secretarial support to the Project Manager and project team. Maintain project records, files, logs, and databases in accordance with company procedures. Assist in the preparation, formatting, and issuance of project reports, presentations, and correspondence. Track project deliverables, action items, and deadlines to ensure timely completion. Coordinate project-related communications among internal departments, clients, subcontractors, and vendors.<br><br><br>Document Control & Correspondence<br><br>Manage incoming and outgoing correspondence, including letters, transmittals, emails, and reports. Maintain project document registers and ensure proper filing of all project documentation. Distribute documents to relevant stakeholders and maintain document tracking records. Support the preparation and submission of client deliverables and project reports. Ensure confidentiality and security of project information and records.<br><br><br>Meetings & Coordination<br><br>Schedule and coordinate project meetings, workshops, and review sessions. Prepare meeting agendas, presentations, and supporting documentation. Record and distribute meeting minutes and follow up on action items. Coordinate logistics for project reviews, audits, and client meetings.<br><br><br>Office Administration<br><br>Manage calendars, appointments, and travel arrangements for project personnel. Coordinate hotel bookings, transportation, visa applications, and other travel-related activities. Organize office supplies and administrative resources required by the project team. Support onboarding and mobilization activities for project personnel.<br><br><br>Reporting & Data Management<br><br>Prepare weekly and monthly project administrative reports. Maintain manpower records, leave schedules, attendance records, and project contact lists. Assist in compiling project performance reports and management presentations. Update project tracking systems and databases as required.<br><br><br>Client & Stakeholder Support<br><br>Act as a focal point for project-related administrative communications. Coordinate with client representatives, contractors, consultants, and internal stakeholders. Maintain professional communication and ensure prompt responses to project correspondence.<br><br><br>Compliance & Quality<br><br>Ensure compliance with company policies, procedures, and project requirements. Support quality audits and project documentation reviews. Maintain accurate records in accordance with project document retention requirements.<br><br><br>Starting Date: ASAP<br><br>About you:<br><br>We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:<br><br>Qualifications: Bachelors or Diploma<br><br>Languages: English + proficiency level (Basic, Professional, Fluent)<br><br>Main skills: (up to 4)<br><br>Your career with us <br><br>Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.<br><br>What’s Next?<br><br>Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application.<br><br>We invite you to get to know more about our company by visiting www.ten.com and follow us on Linked In , Instagram , Facebook , X and You Tube for company updates.

Guide the development, implementation and execution of engineering programs as well as ensure that governance, oversight, and control of these programs in place to support safe and reliable Barakah Nuclear Power Plant (BNPP) operation.<br><br>Engineering Program Development Responsibilities and Accountabilities:• Guide the development of engineering programs in accordance with the regulatory requirements and licensing basis to support safe and reliable operation of BNPP.• Guide the development of the engineering, operational, inspection, and maintenance actions that control, within acceptable design limits, the effects of physical degradation of components occurring over time or with use to optimize the length of service of the subject equipment.• Develop long-term plans for engineering programs, as well as policies, processes, procedures, guidelines, arrangements, and activities subject equipment performance management or issues at BNPP to enable consistent execution of the programs.• Lead the implementation of adjustments to engineering program documents and delivered procedures based on the reference plant or industry best practices as appropriate to verify that they meet BNPP objectives and specific unique conditions and ensure organizational excellence.• Guide the development of software tools as required to support engineering programs and verify the input baseline data in the related database to ensure data security and governance.• Liaise the review of the corresponding programs for the reference plant, Shin Kori Units 3&4, to ensure that they meet BNPP objectives and specific unique conditions.• Lead the development of the engineering program’s procedures, processes and guidelines, as required, to ensure that Maintenance and Operations personnel have references for executing the program properly and safely.<br><br>Engineering Program Implementation Responsibilities and Accountabilities:• Provide in-depth technical expertise to support plant personnel in implementing the engineering program.• Lead support to plant personnel in gathering and communicating engineering program results to ensure accurate outcomes.• Implement new concepts and techniques to improve equipment reliability or compliance with changes in engineering codes and standards.<br><br>Engineering Program Execution Responsibilities and Accountabilities:• Monitor the execution of the engineering program including monitoring equipment or material performance to verify that it is being executive properly.• improvement.• Endorse independent research, reviews studies and analysis in support of technical projects aiming at improving the engineering program. Outage and Emergency Response Organization (ERO) Support Responsibilities and Accountabilities:• Support outage and/or the emergency response organization, as assigned, to ensure safe, reliable and continued operations; this may require shift work/off hours support.<br><br>Staff Training and Qualification Responsibilities and Accountabilities:• Provide training feedback on program effectiveness with evaluation of operator performance to enhance training and qualification program quality.<br><br><br>Education and experience - <br>Bachelor's degree in engineering or related Science.<br>Minimum 15 years of nuclear power plant experience, including at least 10 years as the technical owner or lead engineer for Steam Generator, ISI, NDE or Materials Reliability/ Corrosion Programs. Demonstrated expertise in degradation mechanisms, inspection qualification, flaw evaluation, fitness-for-service, risk-informed inspection, outage planning, licensing basis management, and long-term asset management. Proven ability to independently interpret and implement ASME Code requirements, NRC regulatory expectations, EPRI guidance, and operating experience into plant programs, defend engineering positions during regulatory and independent reviews, lead complex technical investigations, and provide strategic direction for long-term program performance and nuclear safety.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Officer Design</p><br> <br><br> <p>Strategy &amp; Development</p><br> <br><br><p><span><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></span></p><br><br><br><p><span><strong>STRATEGY AND DEVELOPMENT</strong></span></p><br><br><br><p><span>Officer - Design&nbsp;</span></p><br><br><br><p><span>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry.</span></p><br><br><br><p><span><strong>What you’ll deliver</strong></span></p><br><br><br><p><span>• You'll support in leading the development of customer experience and service design innovation across DXB and Dubai World Central (DWC), aligning with Dubai Airports’ future vision and positioning the organization as a global leader in airport customer experience.</span></p><br><br><p><span>• You’ll embed a customer‑centric design culture that puts the customer at the heart of the design process, balancing both functional efficiency and emotional engagement across all touchpoints.</span></p><br><br><p><span>• You’ll translate complex operational, infrastructure, and customer challenges into elegant, intuitive, and differentiated experience solutions that delight customers across the airport ecosystem.</span></p><br><br><p><span>•You’ll work collaboratively with Operational Design, Research, and Customer Service Delivery teams, leveraging data‑driven insights to inform experience concepts and design decisions.</span></p><br><br><p><span>•You’ll ensure customer experience solutions are effectively integrated and delivered within infrastructure plans and major capital project proposals, from concept through execution.</span></p><br><br><p><span>•You’ll deliver solutions that are economically viable, support commercial returns, and elevate the customer experience beyond basic expectations while meeting operational and infrastructure requirements.</span></p><br><br><p><span><strong>What you bring</strong></span></p><br><br><br><p><span>•You should be educated to a bachelor’s degree level in a field relevant&nbsp;</span><span>to Design/Engineering/Related with at least 3-5 years of relevant experience.&nbsp;</span></p><br><br><p><span>•You’ll have&nbsp;</span><span>knowledge of MS Project, MS Office, AutoCAD, Electrical Design Software</span></p><br><br><p><span>•You’ll have previous experience in developing qualitative &amp; quantitative research design process to articulate and defend design decisions using customer research as an input and a guide.&nbsp;</span></p><br><br><br><p><span><strong>Life at Dubai Airports</strong></span></p><br><br><p><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</span></p><br> </div>

<p>The Settlement Officer has overall responsibility and management for the daily Settlement and Reconciliation of card payments, compliance with corporate and payment network schemes policies, and risk mitigation. The Settlement Officer will work with other Team Leads and Managers across the ADGT organization regarding both day-to-day settlement activities and strategic enhancements. Manage and be accountable for ADGT settlement operations, dispute management and the settlement team. • Daily Management of Settlement, and Reconciliation processes for all payment network schemes financial transactions such as Interac, Visa, MasterCard, AMEX, STAR, NYCE and third-party payment processor • Exercise appropriate controls to minimize disputed chargebacks and financial exposure. • Ensure proper record management and retention of all reconciliation documents for future record recovery purpose and audit requirement • Coordinate the management of audits. • Review and improve the reconciliation process and Standard Operating Procedures • Maintain and develop Settlement and Reconciliation procedures and manuals • Communicate effectively with both the ADGT team, clients and counterparties, tailoring Communication style to the audience as required. • Perform all employee-related administrative duties including hiring, annual reviews and HR related requirements • Serve as Subject Matter Expert to all cross-functional ADGT teams • Other duties assigned by the manager, or designates.</p><p>A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing. • Exceptional organizational skills with demonstrated attention to detail. • Established ability to exercise absolute discretion and maintain confidentiality. • Highly motivated and able to work well both independently and as part of a team. • Ability to work in a high pressure, fast paced environment. • Confident and versatile, with ability to multi-task and prioritize work, strong time management skills. • A desire to succeed and eagerness to learn new skills. • Basic Excel skills are a must, preferably Intermediate to advanced skills. • Excellent communication and interpersonal skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Regional Training Officer | Dubai</span>, </strong><strong><span>UAE</span></strong></p><br><br> <br> <p><strong><span>The Company </span></strong></p><br><br> <br> <p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br> <p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br> <br> <br> <p><strong><span>The Role:</span></strong></p><br><br> <p><span>To support the Regional Training Manager to ensure achievement of regional learning goals by constantly equipping the employees with the skills; knowledge and right attitude through Classroom &amp; On-the-job training to enhance the operational efficiency and performance of individuals and teams.</span></p><br><br> <br> <p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br> <br> <ul> <li><span>Diploma.</span></li> <li><span>3 years training or supervisory experience.</span></li> <li><span>Spoken English &amp; Arabic.</span></li> <li><span>Competencies such as; Training need analysis; Ability to develop training package; Training delivery/ communication skills; On job training ; Coaching skills; Analytical skills; Giving constructive feedback; Good team player.</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>MENA Retail team is looking for a customer centric Program Manager to lead the Retail Selection Programs. This person will own all the initiatives and projects aimed to speed up selection addition and conversion across the funnel.<br>To be successful in this role you must have strong stakeholder and people manager capabilities and superior analytical, problem-solving and project management skills. Operating in a fast-moving and sometimes ambiguous environment, and taking full control and responsibility for achieving business objectives. <br>Key job responsibilities<br>· Responsible of all projects and initiatives aim to speed up selection addition and conversion<br>· Fully own selection goals across MENA (setting, tracking and owning them)<br>· Interact with leaders across business organization, support and technical teams to develop selection initiatives<br>· Identify selection growth opportunities and build the programs and required processes to realize them<br>· Transform customer insights into projects, features and processes that increase and diversify the selection of products offered by Retail<br>· Establish and track selection growth goals, the supporting business metrics and success indicators<br>· Develop an evaluation method to assess program strengths and identify areas for improvement<br>· Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders<br>· Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them<br>- 3+ years of program or project management experience<br>- 3+ years of working cross functionally with tech and non-tech teams experience<br>- 3+ years of defining and implementing process improvement initiatives using data and metrics experience<br>- Bachelor's degree<br>- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of driving end to end delivery, and communicating results to senior leadership experience<br>- 3+ years of driving process improvements experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience building processes, project management, and schedules<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>