purchasing representative Jobs in UAE
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<h2 class="h5">Job description</h2>
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<p>Chief Brand, Marketing & Communications Officer. <br>
Role Overview: <br>
This is a rare opportunity to lead marketing for a fast-evolving, innovation-driven business district that blends technology, entrepreneurship, and modern living into a single ecosystem.<br>
The environment brings together global companies, ambitious founders, families, and talent into a connected community designed to enable high-quality living and business growth. It is a place where commercial activity, residential life, events, and innovation intersect, creating a platform that must continuously attract, engage, and inspire diverse audiences across local and international markets.<br>
The mandate is to shape how this ecosystem, and all its advanced services and tailored experiences, are positioned to the world: driving awareness, attracting investment, supporting commercial performance, and building a brand that reflects both ambition and credibility.<br>
Job DescriptionLeadershipLead, develop and motivate the marketing function to deliver high performance and strong team engagement.Set clear objectives, manage performance, and build capability across the team.Ensure all marketing activities are delivered efficiently and aligned with business plans, policies and procedures.Strategic OverviewProvide strategic direction to ensure alignment with organisational vision and long-term goals.Represent the organisation with external stakeholders including partners, suppliers, and government entities.Translate strategy into clear marketing objectives, KPIs and execution plans.Budgeting and Financial PerformanceDevelop and manage annual marketing budgets in line with company objectives.Monitor spend and ensure effective cost control, addressing any variances.Work with internal stakeholders to align marketing investment with broader business and manpower planning.Business GrowthDrive growth by expanding customer base and strengthening market positioning.Oversee commercial performance in partnership with relevant teams, including contribution to P&L.Ensure marketing initiatives directly support revenue generation and long-term profitability.Brand Strategy and ExecutionDefine and oversee the customer journey based on consumer insights.Lead development and execution of integrated communication strategies to attract investors, businesses, and residents.Shape destination marketing strategy, including campaigns, research and channel selection.Manage agencies, media partners and external vendors to deliver high-impact campaigns.Ensure consistent, high-quality brand experience across all touchpoints.Lead insight generation and research to inform decision-making.Oversee public relations, including crisis management and agency relationships.Identify and drive corporate social responsibility initiatives to strengthen brand perception.Customer EngagementLead digital engagement strategies to build awareness, trust and loyalty.Oversee social media, content, and digital campaigns to drive positive sentiment.Select and manage channels and partners to maximise campaign effectiveness.MediaDevelop and execute annual media plans across offline and online channels.Align marketing calendar with key events and commercial priorities.Oversee media investment and ensure optimisation against objectives and budget.Ensure all marketing content is aligned, high quality, and delivered across appropriate channels.<br>
Person SpecificationProven leadership experience within marketing, ideally in complex, multi-stakeholder environments.Strong strategic capability with the ability to translate vision into execution.Experience driving brand, growth and commercial performance simultaneously.Strong understanding of integrated marketing, including digital, media, PR and customer engagement.Experience managing budgets and contributing to P&L performance.Ability to operate at senior stakeholder level, both internally and externally.Data-driven mindset with strong analytical and insight-generation capabilities.Experience managing agencies and external partners effectively.Strong communication and influencing skills.Comfortable operating in fast-paced, evolving environments with multiple priorities.<br>
Inclusive HiringWe are committed to building diverse and inclusive teams that reflect the communities we serve. Applications are welcomed from all backgrounds, and selection decisions are based on skills, experience, and potential.<br>
Aventus are partnered with this client on this exclusive, confidential appointment. Reach out to George Berry to learn more.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Position Summary</b></p><p>The Chief Financial Officer (CFO) is responsible for the overall financial leadership, governance, and strategic direction of the Holding Company and its subsidiaries. The Group comprises trading companies, manufacturing operations, investment holdings, and private shareholder ventures across multiple industries.</p><p>The CFO serves as a strategic business partner to the Shareholders by ensuring sustainable profitability, protecting shareholder assets, optimizing capital allocation, strengthening financial controls, and supporting business expansion. The role oversees all finance functions including accounting, treasury, taxation, budgeting, business planning, reporting, compliance, risk management, investments, and corporate governance.</p><p>The CFO is expected to provide commercial insight beyond traditional finance, supporting acquisitions, new business opportunities, restructuring initiatives, and shareholder wealth management.</p><p> </p><p><b>Key Responsibilities</b></p><p><b>Strategic Financial Leadership</b></p><ul><li>Develop and execute the Group's financial strategy aligned with corporate objectives.</li><li>Advise the shareholders on financial planning, capital investments, acquisitions, divestments, and business expansion.</li><li>Lead long-term financial forecasting and strategic business planning.</li><li>Evaluate investment opportunities and recommend optimal financing structures.</li><li>Support mergers, acquisitions, joint ventures, and strategic partnerships.</li><li>Drive continuous improvement in profitability and return on investment across all business units.</li></ul><p> </p><p><b>Group Financial Management</b></p><ul><li>Oversee the financial performance of all subsidiaries and affiliated companies.</li><li>Consolidate financial statements across multiple legal entities.</li><li>Ensure timely and accurate monthly, quarterly, and annual financial reporting.</li><li>Monitor business performance through financial KPIs and management dashboards.</li><li>Analyze profitability by business segment, product line, and operating company.</li><li>Present financial performance to the Board with strategic recommendations.</li></ul><p> </p><p><b>Treasury & Cash Flow Management</b></p><ul><li>Manage Group cash flow and liquidity to ensure optimal working capital.</li><li>Develop funding strategies for business growth and capital expenditures.</li><li>Oversee banking relationships, financing facilities, and debt management.</li><li>Optimize cash utilization across all companies within the Group.</li><li>Monitor foreign exchange exposure and financial risks.</li><li>Ensure adequate insurance coverage and financial protection measures.</li></ul><p> </p><p><b>Budgeting & Financial Planning</b></p><ul><li>Lead the annual budgeting process for all subsidiaries.</li><li>Develop rolling forecasts and long-term financial models.</li><li>Review departmental budgets and monitor financial performance.</li><li>Identify cost-saving opportunities while supporting business growth.</li><li>Ensure capital expenditure is aligned with strategic priorities.</li></ul><p> </p><p><b>Manufacturing Finance</b></p><ul><li>Oversee financial management of manufacturing operations.</li><li>Monitor production costs, inventory valuation, standard costing, and gross margins.</li><li>Review product costing and pricing strategies.</li><li>Support operational improvements through financial analysis.</li><li>Monitor capital investments in machinery and production facilities.</li></ul><p> </p><p><b>Trading Business Finance</b></p><ul><li>Monitor trading profitability, inventory turnover, and working capital.</li><li>Evaluate supplier credit, customer credit exposure, and trade financing.</li><li>Support pricing decisions through commercial analysis.</li><li>Ensure financial controls over import/export operations and international trade.</li></ul><p> </p><p><b>Investment & Shareholder Portfolio Management</b></p><ul><li>Oversee financial performance of shareholder investments.</li><li>Evaluate new investment opportunities.</li><li>Monitor returns on investment and portfolio performance.</li><li>Support private shareholder ventures with financial planning and reporting.</li><li>Coordinate with external financial advisors, banks, and investment managers.</li></ul><p> </p><p><b>Corporate Governance & Compliance</b></p><ul><li>Ensure compliance with UAE financial regulations and international accounting standards.</li><li>Maintain strong internal controls and financial governance.</li><li>Oversee statutory audits and external audit relationships.</li><li>Ensure tax compliance, including Corporate Tax and VAT requirements.</li><li>Develop and implement financial policies across all Group companies.</li><li>Maintain compliance with banking covenants and regulatory obligations.</li></ul><p> </p><p><b>Risk Management</b></p><ul><li>Identify financial and operational risks across the Group.</li><li>Develop mitigation strategies to protect company assets.</li><li>Monitor credit risk, liquidity risk, foreign exchange exposure, and investment risks.</li><li>Ensure business continuity from a financial perspective.</li></ul><p> </p><p><b>Leadership & People Management</b></p><ul><li>Lead and develop the Group Finance team across multiple entities.</li><li>Build high-performing finance and accounting functions.</li><li>Mentor Finance Managers and Controllers.</li><li>Promote accountability, ethical conduct, and continuous improvement.</li><li>Foster collaboration with operational departments to support business objectives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> </p><p><b>Qualifications</b></p><ul><li>Bachelor's Degree in Finance, Accounting, Economics, or related discipline.</li><li>MBA is highly desirable.</li><li>Professional qualification such as CPA, ACCA, CA, or CMA is required.</li></ul><p> </p><p><b>Experience</b></p><ul><li>Minimum 15 years of progressive finance leadership experience.</li><li>At least 8 years in a senior finance executive role (CFO, Finance Director, or Group Finance Director).</li><li>Experience within a diversified holding company is highly preferred.</li><li>Strong background in both manufacturing and trading businesses.</li><li>Experience managing multiple legal entities and consolidated financial reporting.</li><li>Proven experience working with shareholders, Boards, and executive leadership.</li><li>Experience in UAE Corporate Tax, VAT, and GCC financial regulations.</li><li>Exposure to investment management, mergers & acquisitions, and corporate restructuring is highly desirable.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.</li><li>Verify guest preferences, ensuring that room assignments and special requests are met.</li><li>Offer a seamless departure process by handling check-out swiftly, ensuring all accounts are accurately settled.</li><li>Handle guest inquiries, requests, and complaints with the utmost professionalism, responding promptly and efficiently.</li><li>Offer tailored recommendations about hotel services, local attractions, and events to enhance the guest experience.</li><li>Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.</li><li>Accurately manage room assignments and keep guest profiles updated.</li><li>Process billing and payments, including cash, credit cards, and digital transactions, ensuring correctness and confidentiality.</li><li>Resolve billing discrepancies with efficiency, providing clarity on charges as needed.</li><li>Handle reservation modifications, cancellations, and special requests while ensuring the availability of preferred accommodations.</li><li>Keep the reservations system up-to-date, ensuring accuracy and maximizing room occupancy.</li><li>Work closely with the Sales and Reservations team to confirm guest bookings and accommodate last-minute changes.</li><li>Provide concierge services by helping guests with transportation, restaurant reservations, spa appointments, tickets to events, and other special requests.</li><li>Proactively anticipate guest needs and provide personalized service, such as arranging surprise amenities or requests for special occasions.</li><li>Maintain thorough knowledge of hotel amenities, services, and operational procedures to provide accurate information to guests.</li><li>Stay informed about local attractions, restaurants, and events, and provide informed recommendations to enhance guests’ stays.</li><li>Work cohesively with other departments such as Housekeeping, Engineering, and F&B to address guest needs and resolve any service issues.</li><li>Assist team members during peak hours and high-demand periods, maintaining a calm and professional demeanor.</li><li>Ensure the front desk area is clean, organized, and welcoming at all times.</li><li>Handle administrative tasks such as filing, sorting, and data entry as needed.</li><li>Follow hotel policies, procedures, and safety standards, ensuring the well-being of guests and team members.</li><li>Monitor security systems and report any suspicious activity or safety concerns to appropriate departments.</li><li>Ensure that all guest information remains confidential and is handled with respect.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.</li><li>Experience with property management systems (PMS) or hotel reservation software is highly preferred.</li><li>Excellent communication and interpersonal skills with the ability to manage challenging situations calmly and professionally.</li><li>Strong multitasking abilities and the capacity to handle high-pressure situations.</li><li>Problem-solving skills with the ability to find creative solutions to guest concerns.</li><li>Exceptional attention to detail, ensuring high standards of service and accuracy in billing and room assignments.</li><li>High school diploma or equivalent required; a degree in hospitality management or related fields is a plus.</li><li>Proficiency in English; additional languages such as Spanish, French, or Mandarin are a significant advantage.</li><li>Experience using property management systems (PMS), reservations software, and basic office software (Word, Excel, Outlook).</li><li>Ability to operate hotel phone systems, fax, and other office equipment.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Company:</strong></p><br><br>
<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website – www.almarai.com.</p><br><br>
<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<p><strong>About the Role:</strong></p><br><br>
<p>To provide necessary support to Divisional Finance Manager and Accounting Manager in gathering and compiling accurate financial and management accounting data to ensure that reporting deadlines are met and reports are circulated on time. </p><br><br>
<p><strong>Requirements </strong></p><br><br>
<ul>
<li>Bachelor’s Degree in Accounting</li>
<li>Good communication of English, both written and oral</li>
</ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Implement and monitor Health, Safety, and Environmental (HSE) policies across interior fit-out and construction projects.</p></li><li><p>Conduct daily site safety inspections and identify potential hazards.</p></li><li><p>Ensure compliance with UAE HSE regulations, company policies, and client safety requirements.</p></li><li><p>Prepare and maintain safety documentation, inspection reports, incident reports, and risk assessments.</p></li><li><p>Conduct toolbox talks, safety inductions, and awareness training for site personnel.</p></li><li><p>Investigate incidents, near misses, and unsafe conditions, and recommend corrective actions.</p></li><li><p>Monitor the proper use of PPE and ensure compliance with safe work practices.</p></li><li><p>Coordinate with Project Managers, Site Engineers, and subcontractors to maintain a safe working environment.</p></li><li><p>Carry out regular audits and ensure timely closure of safety observations.</p></li><li><p>Support emergency response planning and participate in emergency drills.</p></li><li><p>Maintain HSE records and prepare periodic safety reports for management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Desired Candidate Profile</p><ul><li><p>Diploma or Bachelor's Degree in Engineering, Occupational Health & Safety, or a related field.</p></li><li><p><strong>Minimum 3–5 years of UAE experience as an HSE Officer in Interior Fit-Out or Construction projects.</strong></p></li><li><p><strong>Interior Fit-Out or Construction experience is mandatory.</strong></p></li><li><p>NEBOSH IGC certification is mandatory. Additional HSE certifications will be an advantage.</p></li><li><p>Sound knowledge of UAE HSE regulations, risk assessments, permit-to-work systems, and incident investigation.</p></li><li><p>Strong communication, leadership, and problem-solving skills.</p></li><li><p>Ability to conduct safety training, toolbox talks, and site inspections independently.</p></li><li><p>Proficiency in Microsoft Office for reporting and documentation.</p></li><li><p>Immediate joiners or candidates with short notice periods will be preferred.</p></li></ul><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and execute comprehensive test plans and test cases to ensure product quality and adherence to specifications.</li><li>Identify, document, and track software defects, working closely with development teams to ensure timely resolution.</li><li>Perform various types of testing, including functional, regression, performance, and usability testing, to uncover issues.</li><li>Contribute to the continuous improvement of QA processes and methodologies, recommending and implementing enhancements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, or a related technical field.</li><li>Possession of relevant certifications such as ISTQB Foundation Level or Advanced certifications.</li><li>Minimum of 3-5 years of hands-on experience in software quality assurance.</li><li>Proven experience in testing within the [Specify Industry, e.g., FinTech, Healthcare, E-commerce] sector.</li></ul><p></p></section>
JOB DESCRIPTION 2Chief Financial Officer (CFO)1. JOB DETAILS<br><br>Job Title Chief Financial Officer (CFO) Reports to Chief Executive Officer (CEO) Department Finance Industry Cybersecurity Employment Type Full-Time<br><br>2. JOB PURPOSEWe are seeking an experienced Chief Financial Officer to lead the financial strategy and operations of a growing cybersecurity company. This is not a role for transferable potential: the successful candidate will already have held senior finance leadership within the cybersecurity sector and will be able to evidence it. We are looking for a proven operator with a demonstrable track record of measurable results — scaling revenue, managing burn and runway, and delivering funding outcomes — in a comparable technology environment, who can partner closely with the CEO and Board on strategic growth, fundraising, and long-term financial planning. Shortlisted candidates will be expected to substantiate every claimed achievement with specific, quantifiable outcomes from prior roles.<br><br>3. KEY RESPONSIBILITIESFinancial Strategy & Leadership Develop and execute the company's overall financial strategy in alignment with business growth objectives. Partner with the CEO and Board on strategic planning, budgeting, forecasting, and long-term financial modeling. Provide financial insights and scenario planning to support key business decisions (product investment, market expansion, M&A). Financial Planning & Reporting Own the full P&L, balance sheet, and cash flow management. Deliver accurate, timely financial reporting to the CEO, Board, and investors. Establish and monitor KPIs and financial metrics relevant to a Saa S/cybersecurity business model (ARR, MRR, churn, CAC, LTV, burn rate, runway). Fundraising & Investor Relations Lead fundraising efforts (equity/debt), including preparing financial materials, data rooms, and investor presentations. Manage relationships with existing and prospective investors, banks, and financial partners. Support due diligence processes for funding rounds, partnerships, or M&A activity. Governance, Compliance & Risk Ensure compliance with relevant financial regulations, tax requirements, and corporate governance standards across all operating jurisdictions. Oversee financial risk management, including cybersecurity-specific considerations (e.g., cyber-insurance, financial controls around data/IP assets). Implement and maintain strong internal controls and audit processes. Team & Operational Leadership Build, lead, and mentor the finance team as the company scales. Oversee accounting, treasury, payroll, tax, and financial operations. Collaborate cross-functionally with Sales, Product, and Engineering leadership on pricing strategy, revenue recognition, and cost management.<br><br>4. QUALIFICATIONS, EXPERIENCE & SKILLSMinimum Qualifications Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or professional qualification (CPA, ACCA, CFA) strongly preferred. Minimum 10+ years of progressive finance leadership experience, including at least 3-5 years in a CFO, VP Finance, or senior finance leadership role. Direct, hands-on senior finance leadership within the cybersecurity sector is mandatory — demonstrable, recent, and supported by verifiable references. Proven, evidenced fundraising experience (VC/PE) and/or investor relations, with specific deal outcomes the candidate can substantiate — round size, structure, valuation, and timeline. A demonstrable record of quantifiable achievements in prior senior finance roles — for example ARR/revenue grown from one level to another, gross-margin improvement, burn reduced, runway extended, or a successful audit or exit. General statements will not be accepted in place of numbers. Track Record & Evidence Required Candidates must be able to demonstrate the following with concrete evidence, not general statements:● Specific financial results delivered in previous roles, expressed in numbers — e.g. ARR/MRR growth, gross-margin improvement, burn reduction, runway extension, or cost savings realised.● At least one funding, M&A, or exit outcome the candidate personally led or co-led, with round size, structure, and timeline.● First-hand experience of the cybersecurity (or directly comparable technology) business model — its metrics, unit economics, and specific risk landscape.● Verifiable references and, where available, supporting materials or anonymised case examples for the achievements claimed.● Selection will focus on evidence of past outcomes, not hypothetical capability; candidates who cannot substantiate their track record will not be progressed. Technical & Functional Skills Strong command of financial modeling, forecasting, and Saa S metrics. Experience with financial systems/ERP platforms and reporting tools. Familiarity with multi-jurisdictional tax, compliance, and regulatory requirements. First-hand understanding of the cybersecurity industry's business model, risk landscape, and investor expectations — required, not a plus. Core Competencies Strategic thinker with strong commercial acumen. Excellent communication and presentation skills, particularly with investors and Boards. Strong leadership and team-building capability. High integrity, discretion, and sound judgment given sensitivity of financial and cybersecurity-related data. Results-driven, with a track record of measurable outcomes rather than activity — able to point to what was delivered, in numbers. Evidence-based and rigorous — makes and defends claims with data, and expects the same from the team.5. SUCCESS IN THE FIRST 12 MONTHS● A clear, board-ready view of the company's financial position, KPIs, and runway is in place and trusted.● Financial planning, reporting, and controls are tightened to institutional-investor standard.● The next fundraising or capital plan is prepared and investor-ready, with data room and materials built.● Finance operations (accounting, treasury, payroll, tax) run cleanly and scale with the business.● The CEO and Board make faster, better-informed decisions because finance provides the numbers and the options.
Purpose To develop, manage, preserve and enhance claim services for allocated clients. To ensure overall core servicing standards are maintained so business is retained and developed.<br>Key Tasks & Duties Design and implement bespoke claim procedures for clients. Consider the clients claims handling requirements and the most efficient means of delivering that service, giving due consideration to the appointment of loss adjusters and Third Party Administrators. Issue Claims Handbooks documenting the agreed procedures. Agree, document, and implement Service Level Agreements with Insurers/Third Party Suppliers and to audit/monitor performance against them. Report any major or sensitive claims to the claims manager and CRM responsible and assist in the monitoring and management of those claims to conclusion. Involve Claims Consultancy on major or complex losses. Responsible for ensuring claims information is provided for renewal, liaising effectively with all stakeholders. Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits are required. Ensure that service standards are maintained by all stakeholders as well as Lockton. Support clients on Emergency line after working hours (rotation basis)<br>Officership Behaviours Provide Excellence in Service to Our Clients, Our Markets, & Our Associates Takes personal responsibility for managing internal and external client relationships. Takes pride in and accountability for understanding and exceeding client expectations. Focuses on adding value. Delivers what the client expects, knows what they desire, and impresses them by delivering the unexpected. Written and verbal communication is clear and concise.<br>Provide commitment to the development of ourselves & our associates Attend in house classes and workshops for continuing development. Attend training programs, conferences or courses to improve present job skills. Complete all mandatory training within agreed timescales. Take responsibility for own career and development. Treat all associates with dignity, fairness and respect. Represents Lockton well within the community.<br>Be committed to enabling financial success Promotes growth through excellence in service provided Identifies and promotes cross selling opportunities Works with clients, markets & associates to ensure cash management is within agreed standards and targets<br>Drive service excellence, efficiency, & productivity through effective business operational processes Demonstrates flexibility to change Identifies improvement opportunities Ensures quality is evidenced Ensures compliance with relevant legal and regulatory requirements through following Lockton policies and procedures Maintains specialised knowledge in order to provide maximum value to the client
Company Description ARMAF BEAUTÉ is a beauty brand that champions self-expression and individuality through makeup. Rooted in inclusivity, the company celebrates all skin tones, genders, and styles, offering a diverse range of colors, innovative formulations, and bold packaging. The brand positions makeup as an empowering experience, encouraging creativity as a form of self-love. ARMAF BEAUTÉ seeks team members who are inspired by diversity, artistic expression, and authentic personal style.<br>Role Description The IT Support Officer is a part-time, hybrid role based in Dubai, with the flexibility to complete some tasks from home. This role is responsible for providing day-to-day technical support to team members, including diagnosing and resolving hardware, software, and network issues. The IT Support Officer will support desktop computers and peripherals, manage printer installations and configurations, and ensure devices are secure and up to date. The role involves handling support tickets, documenting solutions, and collaborating with internal stakeholders to maintain a reliable and efficient technology environment that supports ARMAF BEAUTÉ’s creative operations.<br>Qualifications<br> Strong Technical Support and Troubleshooting skills to diagnose, resolve, and document IT issues efficiently. Solid foundation in Information Technology, including basic networking, operating systems, and common business applications. Hands-on experience with Desktop Computers, including setup, configuration, maintenance, and user support. Proficiency in Printer Support, including installation, connectivity, and resolving print-related problems. Relevant education or certification in IT or Computer Science (e.g., diploma, degree, or industry certifications such as Comp TIA A+). Ability to communicate clearly with non-technical users and provide patient, user-focused support. Strong organizational skills, attention to detail, and ability to manage multiple support requests in a fast-paced environment. Experience in a retail, beauty, or creative environment is an advantage, as well as familiarity with hybrid work setups.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Sofitel Dubai Downtown</p><br><p>French luxury and local cuisine in the world's most exciting city</p><br><p>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.</p><br><p>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of <strong>artfully designed</strong> <strong>rooms</strong> and <strong>suites</strong> in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.</p><br><br>Job Description<br><br><p>You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!</p><br><ul><li>Effectively manage all calls to the hotel as per the company's Brand Standards</li><li>Consistently offer exceptional, friendly, and engaging service</li><li>To be constantly aware of the room situation and to strive to obtain maximum occupancy</li><li>To attend to the hotel guests in all communication from inside and outside the hotel</li><li>To be aware of the hotel's security, fire, and safety procedures </li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in vocational hospitality or Room Division</li><li>2 to 5 years' experience, depending on education and career background</li><li>Languages: fluent in English and a 2nd language would be a plus</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Company:</strong></p><br><br>
<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website – www.almarai.com.</p><br><br>
<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<p><strong>About the Role:</strong></p><br><br>
<p>To provide necessary support to Divisional Finance Manager and Accounting Manager in gathering and compiling accurate financial and management accounting data to ensure that reporting deadlines are met and reports are circulated on time. </p><br><br>
<p><strong>Requirements </strong></p><br><br>
<ul>
<li>Bachelor’s Degree in Accounting</li>
<li>Good communication of English, both written and oral</li>
</ul>
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<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.<br><br>SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.<br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <p><span><strong>Customer Service and Support</strong></span></p><br> <p><span>Interact with customers face to face, over telephone, email, chat, mobile app, etc. to answer questions and provide general information on appointments, referrals, facilities, available services, care providers, events and campaigns; and other information as requested </span></p><br> <p><span>Demonstrate a patient centered approach in all interactions, ensuring adherence to SEHA values and service excellence standards, established workflows, call scenarios and scripts </span></p><br> <p><span>Maintain courtesy, professionalism, confidentiality and privacy when interacting with patients, customers, and staff members</span></p><br> <p><span>Proactively attending to patient needs, requests and concerns</span></p><br> <p><span>Stay updated on services available, physician specialties, facility workflows, required documents, campaigns and events</span></p><br> <p><span>Share information on workflow updates, eligibility updates, new campaigns, and events with patients </span></p><br> <p><span>Assist with positive and timely resolution and documentation of requests and issues and escalate any formal complaints to the Quality team</span></p><br> <p><span>Communicate directly with various SEHA staff members to resolve issues and concerns</span></p><br> <p><span>Escalate clinical questions to the Clinical team</span></p><br> <p><span>Escalate unresolved queries or concerns to team leaders or Senior Officers</span></p><br> <p><span>Handle assigned tasks in accordance with set policies and procedures (scheduling, registration, eligibility check, payment collection, etc.)</span></p><br> <br> <p><span><strong>Appointment Scheduling</strong></span></p><br> <p><span>Follow SEHA policies and procedures for registering patients; scheduling, rescheduling and canceling appointments; calling to remind patients or provide information; checking patients in; checking insurance eligibility and visit authorizations, updating patient information, ensuring consent forms are signed, generating wrist bands, completing inpatient admissions, collecting payments, issuing receipts, etc.</span></p><br> <p><span>Promote and prioritize scheduling for new doctors and services, or those with less bookings</span></p><br> <p><span>Obtain and input accurate and updated demographic data, contact details, and insurance information for all scheduled patients</span></p><br> <p><span>Identify and assign correct Enterprise Person Identification and/ or Medical Record Numbers</span></p><br> <p><span>Orient the customer to the registration process, identification, patient rights and responsibilities and consent forms, as required</span></p><br> <p><span>Initiate and forward all merge requests for multiple EPI or MRN records to the HIM (Health Information Management) department</span></p><br> <p><span>Provide information to patients on expected waiting times, next steps, follow up appointments - proactively and when questions arise</span></p><br> <p><span>Coordinate and assist nursing staff and physicians to prevent and address patient complaints</span></p><br> <p><span>Coordinate with other departments to ensure efficient and accurate scheduling, registration and admission of patients</span></p><br> <br> <span><strong>Documentation and Reporting</strong></span> <span>Follow established workflows to communicate and follow up on customer</span> <br> <p><span><strong>Personal Responsibility and Team Effort</strong></span></p><br> <p><span>Act responsibly and ensure that all job activities are carried out in an efficient and accurate manner </span></p><br> <p><span>Participate in improving Patient Access services, performance and productivity </span></p><br> <p><span>Provide public holiday and out of hours coverage as required</span></p><br> <p><span>Collaborate with other team members to provide a seamless service</span></p><br> <p><span>Provide assistance to less experienced representatives and guidance on unusual or complex queries</span></p><br> <p><span>Attend lectures, training sessions, meetings as required </span></p><br> <p><span>Collaborate and communicate professionally and effectively with team members internally and in other departments </span></p><br> <p><span>Promptly alert management of any issues related to the accomplishment of work assignments</span></p><br> <p><span>Adhere to SEHA standards relating to grooming, dress code, personal hygiene and presentation</span></p><br> <p><span>Accept additional responsibilities as required</span></p><br> <br> <br>Qualifications:<br><p><span><strong>Required:</strong> </span></p><br><p><span>Diploma in Accounting/Finance/Business Administration or any relevant field </span></p><br><p><span><strong>Desired </strong>:</span></p><br><p><span>Bachelor's degree or equivalent in Accounting/Finance/Business Administration or any relevant field </span></p><br> </div>
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<p><strong><span>Guest Services Officer UAE (50087)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others. <br></span></strong></p><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></span></strong></p><br><br><p><span>The role of Guest Services Officer reports to Workplace Experience, Hospitality and Events Manager and key responsibilities are to manage the primary office site, DIFC Office, HSBC Tower Reception desk (Ground, Level 5, Level 15 and Level 20) acting as the face of HSBC to a range of external clients and customers. The role holder will focus on providing professional and seamless visitor experience and facilitate senior client meetings between regular customers and internal staff members.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Deliver a professional, consistent and seamless end-to-end visitor experience across all reception points.</span></li><li><span>Manage reception desk activities, including greeting, registration, access/visitor protocols, and directing visitors efficiently.</span></li><li><span>Coordinate and facilitate senior client meetings, ensuring meeting rooms and hospitality requirements are prepared to standard.</span></li><li><span>Act as a liaison between visiting clients and internal stakeholders to support smooth engagement and timely hosting.</span></li><li><span>Maintain a high standard of presentation, service etiquette and brand representation always.</span></li><li><span>Demonstrate strong timekeeping and adhere to agreed office hours and shift schedules.</span></li><li><span>Handle all incoming calls promptly, professionally, and courteously.</span></li><li><span>Maintain a consistently professional appearance in line with the required attire (black abaya and sheila).</span></li><li><span>Register visitors and arrange access passes for tenants and HSBC visitors, including parking coordination where applicable.</span></li><li><span>Support tenant requests via the Tower Reception mailbox, including luggage storage coordination and facilities-related work orders.</span></li><li><span>Where appropriate, ensure clients and customers are offered refreshments on Levels 5 and 20.</span></li><li><span>Manage the HSBC Tower Reception email inbox and ensure queries are acknowledged and actioned within the working day.</span></li><li><span>Ensure Reception colleagues deliver consistently excellent customer service to internal and external clients and support them in handling and escalating issues appropriately.</span></li><li><span>Proactively identify and implement opportunities to improve customer service and the visitor experience.</span></li><li><span>Foster a positive, motivated team environment through attending regular huddles, 1:1s, “Exchanges”, and on-the-job learning opportunities to broaden capability and remit.</span></li><li><span>Work closely with the reception team, JLL, and Security—keeping stakeholders engaged and informed of changes to ensure a consistently high standard of service.</span></li><li><span>Work seamlessly with Security colleagues at Reception, sharing duties and providing cover when required.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Experience in Guest services / front-of-house / hospitality / corporate reception</span></li><li><span>Client servicing, facilities coordination, workplace experience, or operations support</span></li><li><span>Vendor/service partner coordination roles</span></li><li><span>Success in communications and outreach (writing and PR). </span></li><li><span>Excellent verbal and written communicator and presenter, creative thinker and team player. <br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>50087.<br></strong></span><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div>
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<p><strong>Role : </strong><span><span>E-Channel Officer</span></span><br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span><span>The senior E-Channels officer is responsible for performing operational support duties of the Alternate Delivery Channels Unit. Assists the Alternate Delivery Channels Manager as directed; provides a full range of professional, technical and general support to customers and Bank personnel; responds to telephone and e-mail inquiries; monitors product usage and system operation; resolves problems within given authority. Helps in the coordination and support of system testing and user acceptance testing. Provides assistance in training Bank personnel on the features and benefits of Internet banking and bill payment products, mobile banking and electronic services. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects</span></span><br> <br><strong>Key Accountabilities of the role </strong><br> </p><br><ul><li><p><span><span>Main Job functions includes:</span></span></p><br></li><li><p><span><span>Responsible to represent the bank in all electronic crimes related to the judiciary and police enforcement</span></span></p><br></li><li><p><span><span>Managing/supervising all fraud related complaints and resolution</span></span></p><br></li><li><p><span><span>Managing/supervising the bank electronic related marketing (SMS, email & other electronic touch points).</span></span></p><br></li><li><p><span><span>Responsible to manage the following channels system related :</span></span></p><br></li><li><p><span><span>Internet Banking</span></span></p><br></li><li><p><span><span>Mobile Banking.</span></span></p><br></li><li><p><span><span>SMS Banking Application.</span></span></p><br></li><li><p><span><span>E-statement Application (Click PSS).</span></span></p><br><p><span><span><strong>CUSTOMERS (INTERNAL & EXTERNAL)</strong></span></span></p><br></li><li><p><span><span>Responding to customers complaints raised from other units</span></span></p><br></li><li><p><span><span>Responding to Legal with necessary customer data required for court cases investigation. </span></span></p><br></li><li><p><span><span>Raise helpdesk tickets for incidents and issues encountered on production system</span></span></p><br></li><li><p><span><span>Follow up and monitor on all tickets and request submitted to ITD</span></span></p><br></li><li><p><span><span>Attending to bug fixes testing and implementation</span></span></p><br></li><li><p><span><span>Reviewing and coordinating with marketing, shariah & legal for any new e-payment services contracts</span></span></p><br></li><li><p><span><span>Liaison between ITD and users on all e-Banking related issues</span></span></p><br></li><li><p><span><span>Attending project related meetings.</span></span></p><br></li><li><p><span><span>Preparation of monitoring and review e-banking reports.</span></span></p><br></li><li><span><span><strong>INTERNAL (PROCESS, PRODUCTS & REGULATORY)</strong></span></span></li><li><p><span><span>Participate in new project and enhancement on e-Banking systems</span></span></p><br></li><li><p><span><span>Participate in the user requirement phase</span></span></p><br></li><li><p><span><span>Follow up with the new functional requirements </span></span><span><span>related to various online applications.</span></span></p><br></li><li><p><span><span>Attending and organizing e-Banking related meetings</span></span></p><br></li><li><p><span><span>Perform system testing and user acceptance testing</span></span></p><br></li><li><p><span><span>Develops and implements procedures for the ongoing revision of the e-Banking policy & procedure</span></span></p><br></li><li><p><span><span>Ensure all department & units are aware of any new changes to the e-Banking systems</span></span></p><br></li><li><p><span><span>Comply with other specific roles and tasks as and when raised by the direct line manager which would help in smoothing and accelerating the implementation process. </span></span></p><br></li><li><p><span><span>Interact with legal, marketing and shariah for any of the text & contents changes on the e-Banking channels</span></span></p><br></li><li><p><span><span>Ensure all necessary legal agreements and documents are approved and signed off by the authorized parties</span></span></p><br></li><li><p><span><span>Perform live testing for all new projects and enhancement</span></span></p><br></li><li><p><span><span>Informs staff of updates to the Internet Banking </span></span></p><br></li><li><p><span><span>Prepare UAT reports for monitoring and review</span></span></p><br></li><li><p><span><span>Prepare post implementation report on new implemented projects</span></span></p><br></li><li><p><span><span>Keep records and filling of all projects related documents.</span></span><br> </p><br></li></ul><p><span><span><strong>PEOPLE</strong></span></span></p><br><ul><li><p><span><span>Plans, schedules, and delivers staff training coordination with managers</span></span></p><br></li><li><p><span><span>Develops documents and tools for staff training on e-banking related </span></span></p><br></li><li><p><span><span>Responds to staff questions about use of e-banking services</span></span></p><br></li><li><p><span><span>Prepare & plan for new product/enhancement training to the relevant department/units.</span></span><br> </p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><p><span><span><strong>Bachelor degree in any disciplines</strong></span></span></p><br></li><li><p><span><span><strong>At least 7 years experience in Banking</strong></span></span></p><br></li><li><p><span><span><strong>Computer skills</strong></span></span><br> </p><br></li></ul><br> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.<br><br>KEY RESPONSIBILITIES:<br><br>Member Engagement and Support:<br> Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.<br> Greet members warmly and provide personalized assistance to ensure a seamless experience.<br> Actively promote membership upgrades, class bookings, and premium services.<br> Complaint Resolution:<br> Handle member complaints and resolve issues promptly, escalating to management when necessary.<br> Follow up to ensure issues are resolved to the member’s satisfaction.<br> Membership Management:<br> Assist with member onboarding, renewals, cancellations, and account management.<br> Maintain accurate member records in the system, ensuring data privacy and security.<br> Collaboration:<br> Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.<br> Support marketing initiatives by promoting events, offers, and programs.<br> Facility Tours and Promotions:<br> Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.<br> Proactively recommend personalized services to enhance the member experience.<br> Member Retention:<br> Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention.<br> Identify at-risk members and implement strategies to enhance their experience.<br> <br><br><br><br>Requirements<br><br> Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)<br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.<br> Excellent verbal and written communication skills.<br> Strong interpersonal and relationship-building abilities.<br> Conflict resolution and problem-solving skills.<br> High emotional intelligence and empathy.<br> Proficiency in customer relationship management (CRM) software and office tools.<br> Background in the fitness, hospitality, or service industry is a plus.<br> <br><br><br>Benefits<br><br><br>Competitive Salary: Based on experience and role responsibilities<br>Club Access: Full access to SEVEN Wellness Club facilities and classes<br>F&B Discount: 50% off all in-house food and beverage items at The Dose Kitchen <br>Career Growth: Opportunities to grow across SEVEN’s expanding group of brands<br>Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being<br><br>Skills: Bachelor’s degree in hospitality, customer service, business, or a related field (preferred) <br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment. <br> Excellent verbal and written communication skills. <br> Strong interpersonal and relationship-building abilities. <br> Conflict resolution and problem-solving skills. <br> High emotional intelligence and empathy. <br> Proficiency in customer relationship management (CRM) software and office tools. <br> Background in the fitness, hospitality, or service industry is a plus.
???? Job Description???? WE'RE HIRING! ???? Customer Support Officer (Entry / Junior) ????✨ Deliver Outstanding Service. Solve Problems. Build Meaningful Customer Relationships!???? Fresh Graduates Welcome???? Entry-Level Opportunity???? Full Training Provided???? Excellent Career Growth Opportunities???? Friendly & Supportive Team Environment???? Work With Customers Across Multiple Channels???? Make a Positive Impact Every Day???? Role Description???? Provide professional support to customers via phone, email, live chat, and other communication channels.???? Respond to customer inquiries with accurate, timely, and friendly assistance.???? Resolve customer concerns and escalate complex issues when necessary.???? Maintain accurate records of customer interactions and service requests.???? Collaborate with internal teams to ensure efficient issue resolution.???? Assist customers with product information, account services, and general inquiries.???? Follow company policies and service standards to deliver exceptional customer experiences.???? Identify opportunities to improve customer satisfaction and service quality.???? Contribute to team goals by maintaining high productivity and service excellence.???? Continuously develop communication, product knowledge, and customer service skills.✅ Qualifications???? Degree in Business, Communications, Customer Service, or a related field is an advantage.???? Excellent verbal and written communication skills.???? Strong interpersonal skills with a customer-first mindset.???? Basic computer skills and familiarity with Microsoft Office or customer support tools.???? Strong problem-solving and critical-thinking abilities.???? Willingness to learn new systems and processes.⚡ Ability to multitask and work efficiently in a fast-paced environment.???? Positive attitude, adaptability, and strong attention to detail.???? Passion for delivering exceptional customer service.???? What We Offer???? Competitive Salary & Benefits Package???? Paid Training & Professional Development Programs???? Clear Career Advancement Opportunities???? Friendly, Supportive & Inclusive Workplace???? Exposure to Modern Customer Service Technologies???? Recognition & Performance Rewards???? Opportunity to Build Valuable Customer Experience Skills⚖️ Healthy Work-Life Balance???? Why Join Us????? Start Your Career in Customer Support???? Make a Difference in Every Customer Interaction???? Work Alongside Passionate & Supportive Professionals???? Develop Transferable Skills for Long-Term Career Growth???? Help Create Outstanding Customer Experiences✨ Grow With a Company That Values Your Success???? APPLY NOW! ???? Customer Support Officer (Entry / Junior) ???????? Industry Customer Service / Business Services / Professional Services???? Employment Type Full-time
Accounting & Finance Officer<br> Location DIFC, Dubai, United Arab Emirates Reports To CEO Employment Type Full-Time, Permanent Regulatory Context DFSA-regulated Category 3C within DIFC<br> About the Firm Embassy Capital is a boutique asset management firm licensed and regulated by the Dubai Financial Services Authority (DFSA), operating from the Dubai International Financial Centre (DIFC). We are seeking a hands-on Accounting & Finance Officer to strengthen our finance function as we grow.<br>Position Summary The Accounting & Finance Officer will own the firm's day-to-day bookkeeping and financial operations, support regulatory reporting to the DFSA, coordinate the annual external audit, and assist with budgeting and management reporting. This is a broad, hands-on role suited to someone comfortable working independently in a small, regulated financial services environment.<br>Key Responsibilities Bookkeeping & Financial Operations— Maintain the general ledger, accounts payable/receivable, and monthly bank reconciliations for the firm and any managed fund vehicles.— Process supplier invoices, staff expense claims, and payroll inputs in line with internal approval controls.— Prepare and post month-end and year-end journal entries, accruals, and prepayments.— Maintain accurate fixed asset and intercompany records where applicable.— Manage day-to-day cash and treasury positions, including funding and settlement instructions. Financial Reporting— Prepare monthly management accounts (P&L, balance sheet, cash flow) for review by the CEO— Prepare statutory financial statements in accordance with IFRS for the firm and any related fund entities.— Support consolidation and reporting to the parent group or Board, where relevant. Regulatory Compliance & DFSA Reporting— Prepare and submit periodic prudential and financial returns to the DFSA (e.g. capital adequacy, liquidity, and other regulatory filings) within required deadlines.— Monitor the firm's regulatory capital resources against DFSA capital requirements and flag any threshold concerns.— Support the Compliance Officer/MLRO on finance-related regulatory matters, including DIFC Registrar of Companies and Economic Substance Regulations (ESR) filings.— Keep abreast of changes to DFSA rulebooks (GEN, PIB, COB) affecting financial and prudential reporting obligations. Audit Coordination— Act as the primary point of contact for external auditors, preparing audit schedules, reconciliations, and supporting documentation.— Coordinate the year-end audit timetable, respond to auditor queries, and track resolution of audit findings and management letter points.— Liaise with internal audit or group audit functions where applicable. Budgeting, Forecasting & Analysis— Prepare the annual budget and periodic re-forecasts in coordination with the CFO and business heads.— Monitor actual performance against budget, investigating and reporting on variances.— Provide financial analysis and ad-hoc reporting to support business and investment decisions. Other— Assist with tax matters, including UAE Corporate Tax and VAT compliance and filings.— Support the renewal of insurance, and finance-related aspects of vendor and banking relationships.— Contribute to the continuous improvement of financial controls, policies, and procedures.<br>Qualifications & Experience— Bachelor's degree in Accounting, Finance, or a related field.— 3–7 years' relevant experience in accounting/finance, ideally within asset management, fund administration, or another DFSA/FCA/SEC-regulated financial services firm.— Working knowledge of DFSA prudential and reporting requirements is a strong advantage.— Experience preparing for and managing external audits.— Proficiency in accounting software (e.g. Quick Books, Xero, Sage, or NAV/Dynamics) and advanced Excel skills.<br>Key Skills & Attributes— Strong technical accounting knowledge with high attention to detail and accuracy.— Sound understanding of internal controls and regulatory risk in a financial services context.— Ability to work independently, prioritise competing deadlines, and manage confidential information.— Clear communicator, comfortable liaising with auditors, regulators, and senior management.— Proactive, organised, and comfortable operating in a small-team, boutique environment.<br>Remuneration & Benefits— Competitive annual salary AED 23,000— Discretionary annual performance bonus.— Medical insurance, annual air ticket allowance and DEWS.
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.<br><br>KEY RESPONSIBILITIES:<br><br>Member Engagement and Support:<br> Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.<br> Greet members warmly and provide personalized assistance to ensure a seamless experience.<br> Actively promote membership upgrades, class bookings, and premium services.<br> Complaint Resolution:<br> Handle member complaints and resolve issues promptly, escalating to management when necessary.<br> Follow up to ensure issues are resolved to the member’s satisfaction.<br> Membership Management:<br> Assist with member onboarding, renewals, cancellations, and account management.<br> Maintain accurate member records in the system, ensuring data privacy and security.<br> Collaboration:<br> Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.<br> Support marketing initiatives by promoting events, offers, and programs.<br> Facility Tours and Promotions:<br> Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.<br> Proactively recommend personalized services to enhance the member experience.<br> Member Retention:<br> Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention.<br> Identify at-risk members and implement strategies to enhance their experience.<br> <br><br><br><br>Requirements<br><br> Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)<br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.<br> Excellent verbal and written communication skills.<br> Strong interpersonal and relationship-building abilities.<br> Conflict resolution and problem-solving skills.<br> High emotional intelligence and empathy.<br> Proficiency in customer relationship management (CRM) software and office tools.<br> Background in the fitness, hospitality, or service industry is a plus.<br> <br><br><br>Benefits<br><br><br>Competitive Salary: Based on experience and role responsibilities<br>Club Access: Full access to SEVEN Wellness Club facilities and classes<br>F&B Discount: 50% off all in-house food and beverage items at The Dose Kitchen <br>Career Growth: Opportunities to grow across SEVEN’s expanding group of brands<br>Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being<br><br>Skills: Bachelor’s degree in hospitality, customer service, business, or a related field (preferred) <br> At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment. <br> Excellent verbal and written communication skills. <br> Strong interpersonal and relationship-building abilities. <br> Conflict resolution and problem-solving skills. <br> High emotional intelligence and empathy. <br> Proficiency in customer relationship management (CRM) software and office tools. <br> Background in the fitness, hospitality, or service industry is a plus.
???? Job Description???? WE'RE HIRING! ???? Customer Support Officer (Entry / Junior) ????✨ Deliver Outstanding Service. Solve Problems. Build Meaningful Customer Relationships!???? Fresh Graduates Welcome???? Entry-Level Opportunity???? Full Training Provided???? Excellent Career Growth Opportunities???? Friendly & Supportive Team Environment???? Work With Customers Across Multiple Channels???? Make a Positive Impact Every Day???? Role Description???? Provide professional support to customers via phone, email, live chat, and other communication channels.???? Respond to customer inquiries with accurate, timely, and friendly assistance.???? Resolve customer concerns and escalate complex issues when necessary.???? Maintain accurate records of customer interactions and service requests.???? Collaborate with internal teams to ensure efficient issue resolution.???? Assist customers with product information, account services, and general inquiries.???? Follow company policies and service standards to deliver exceptional customer experiences.???? Identify opportunities to improve customer satisfaction and service quality.???? Contribute to team goals by maintaining high productivity and service excellence.???? Continuously develop communication, product knowledge, and customer service skills.✅ Qualifications???? Degree in Business, Communications, Customer Service, or a related field is an advantage.???? Excellent verbal and written communication skills.???? Strong interpersonal skills with a customer-first mindset.???? Basic computer skills and familiarity with Microsoft Office or customer support tools.???? Strong problem-solving and critical-thinking abilities.???? Willingness to learn new systems and processes.⚡ Ability to multitask and work efficiently in a fast-paced environment.???? Positive attitude, adaptability, and strong attention to detail.???? Passion for delivering exceptional customer service.???? What We Offer???? Competitive Salary & Benefits Package???? Paid Training & Professional Development Programs???? Clear Career Advancement Opportunities???? Friendly, Supportive & Inclusive Workplace???? Exposure to Modern Customer Service Technologies???? Recognition & Performance Rewards???? Opportunity to Build Valuable Customer Experience Skills⚖️ Healthy Work-Life Balance???? Why Join Us????? Start Your Career in Customer Support???? Make a Difference in Every Customer Interaction???? Work Alongside Passionate & Supportive Professionals???? Develop Transferable Skills for Long-Term Career Growth???? Help Create Outstanding Customer Experiences✨ Grow With a Company That Values Your Success???? APPLY NOW! ???? Customer Support Officer (Entry / Junior) ???????? Industry Customer Service / Business Services / Professional Services???? Employment Type Full-time