Quality Assurance / Quality Control Jobs in UAE
4533 Jobs Found
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and commercially astute Senior Contracts Manager to join Turner and Townsend's Contract Services Team in the United Arab Emirates. With a 'can do' attitude and results-oriented approach, you will deliver best-in-class contract management, claims management, and dispute resolution services across the region. You will support our Subject Matter Experts in providing strategic consultancy advice to clients on live contracts and projects, whilst contributing to the growth of our high-performing Contract Services division.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Provide expert contract management and consultancy services across a variety of construction sectors and project types, demonstrating hands-on experience with standard forms of contract including FIDIC and other recognized contract suites</li><li>Develop and implement comprehensive contract administration strategies, managing contract development, pre-contract and post-contract requirements from award through completion, including take-over of works and final assessment</li><li>Review and approve contractor and subcontractor submissions for compliance with primary contract requirements, whilst establishing and implementing contractor and consultant performance management frameworks</li><li>Lead contractual negotiations and provide strategic commercial guidance to project managers, services managers, and programme directors, managing relationships proactively to identify optimization opportunities</li><li>Specialize in claims management and dispute resolution services, including compiling comprehensive claim reports, undertaking performance forensics analysis, and supporting arbitration and/or litigation processes</li><li>Apply methodical analytical skills to dispute avoidance and resolution, demonstrating a flexible and adaptable approach to service delivery under challenging scenarios on projects in distress</li><li>Provide confident client-facing consultancy support with strong presentational skills, communicating complex contractual and commercial information clearly to diverse stakeholders</li></ul><br>Qualifications<br><p><strong>Required Experience:</strong></p><br><ul><li>15+ years of post-graduate progressive experience in contract administration and management within major civil and infrastructure projects</li><li>Substantial hands-on experience with international contracting mechanisms, particularly FIDIC suite of contracts and other recognized standard forms</li><li>Proven expertise in claims management and dispute resolution across complex, multi-party contracts</li><li>Demonstrated track record administrating multiple concurrent contracts on large-scale real estate and infrastructure projects</li><li>Established experience developing and implementing comprehensive contract administration strategies from pre-contract through completion and final assessment</li><li>Proven capability in establishing and managing contractor and consultant performance management frameworks</li><li>Demonstrated experience reporting to Boards, senior management, and higher authorities on contract performance and commercial matters</li></ul><p><strong>Required Qualifications:</strong></p><br><ul><li>Undergraduate degree in a relevant discipline, OR membership of a recognized International Professional Body (e.g., MRICS, RICS, or equivalent)</li><li>Fluency in English language, both written and spoken, with exceptional report writing and presentation capabilities</li></ul><p><strong>Required Skills:</strong></p><br><ul><li>Advanced proficiency with MS Office suite and contract administration software</li><li>Extensive analytical and problem-solving capabilities with meticulous attention to detail</li><li>Exceptional negotiation skills with the ability to achieve favorable commercial outcomes whilst maintaining positive stakeholder relationships</li><li>Strong leadership and team management abilities with experience mentoring and developing professionals</li><li>Excellent organizational and time management skills with the ability to prioritize multiple competing demands</li></ul><p><strong>Preferred Experience:</strong></p><br><ul><li>Previous experience working on projects in the Middle East region is an advantage</li><li>Knowledge of risk management, budget management, and cost control processes in infrastructure delivery</li><li>Experience in change management and stakeholder engagement on complex project</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and implement procurement strategies to support project requirements and business objectives.</p></li><li><p>Manage the end-to-end procurement process, including sourcing, supplier evaluation, tendering, negotiation, purchase order issuance, and contract administration.</p></li><li><p>Coordinate with Estimation, Projects, Design, Planning, QS, and Finance departments to ensure procurement schedules align with project timelines.</p></li><li><p>Source and negotiate with local and international suppliers to achieve the best value in terms of cost, quality, and delivery.</p></li><li><p>Establish and maintain strong relationships with approved vendors and subcontractors.</p></li><li><p>Evaluate supplier performance and conduct periodic vendor assessments.</p></li><li><p>Ensure materials and services are procured in compliance with project specifications, client requirements, and company standards.</p></li><li><p>Monitor procurement budgets and identify cost-saving opportunities without compromising quality.</p></li><li><p>Ensure timely delivery of materials and resolve procurement-related issues that may impact project progress.</p></li><li><p>Ensure compliance with company procurement policies, contractual obligations, and relevant UAE regulations.</p></li><li><p>Support project teams during pre-award and post-award stages by providing procurement expertise.</p></li><li><p>Prepare procurement reports, supplier performance reports, and management dashboards.</p></li><li><p>Lead, mentor, and develop the procurement team to achieve departmental objectives.</p></li><li><p>Continuously identify opportunities to improve procurement processes and operational efficiency.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in supply chain management, Business Administration, Engineering, or a related field.</p></li><li><p>Professional procurement certification (e.g., CIPS) is an advantage.</p></li><li><p>Minimum of 8–10 years of procurement experience, with at least 3–5 years in a managerial role.</p></li><li><p>Proven experience in the UAE interior fit-out, joinery, construction, or MEP industry.</p></li><li><p>Strong knowledge of local and international sourcing practices.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>To meet the targets or to ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary, for Security , Shrinkage, Cash-desk management, Administration management as well as Health and Safety.</p></li><li><p>Use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided.</p></li><li><p>Drive marketing initiatives and sales performance and manage the budget of hours in the store effectively.</p></li><li><p>Design the ideal rota to ensure staff coverage in the store at all times.</p></li><li><p>Be well aware of the Competitors, involve and create / manage relationships and / or do Competitor Shopping giving relevant feedback to appropriate parties such as product managers, regional managers and teams.</p></li><li><p>Control stationary, cleaning, telephone, post, maintenance, uniforms and travel costs and make sure these are in line with Company budgets.</p></li><li><p>Follow the minimums of customer service consistently and drive the team to ensure that these minimums are maintained across the store and ensure high level of customer service is offered in the store leading by example, and drive, monitor and support customer service action plans as well as to train the team in providing excellent customer service.</p></li><li><p>Manage customer issues as they arise and thrive for Customer satisfaction.</p></li><li><p>To understand and reinforce the company return policy.</p></li><li><p>To forward thinking and planning with low cost initiatives.</p></li><li><p>Have clear, timely and effective communication with Head Office, Product Managers, Regional Manger and/or Commercial Directors and with the store overall with the relevant follow-ups.</p></li><li><p>Manage conflict effectively respecting Company standards and provide/ receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team.</p></li><li><p>Develop the team through trainings, performance reviews and Personal development plans with the relevant follow-ups.</p></li><li><p>Ensure that the stock room is organised efficiently and the order and replenishment are done timely and effectively and ensure that the store is merchandised according to the standards-best sellers and current trends.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>3-4 years of related professional experience.</p></li><li><p>Good knowledge of the Brand.</p></li><li><p>Solid experience managing a similar fast-paced retail operation</p></li><li><p>Proven ability to maximise profitability and drive sales</p></li><li><p>Strong team management experience</p></li><li><p>Has lead a stable and consistent career</p></li><li><p>Bachelors Degree or equivalent.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Oversee daily F&B operations, ensuring seamless service delivery and adherence to brand standards.</li><li>Manage inventory and cost control, implementing strategies to minimize waste and maximize profitability.</li><li>Lead and develop a high-performing F&B team through effective training, coaching, and performance management.</li><li>Ensure exceptional customer experiences by actively engaging with guests and resolving issues promptly.</li><li>Implement and monitor food safety and hygiene standards, maintaining a compliant and safe environment.</li><li>Develop and execute innovative marketing and promotional strategies to drive sales and customer traffic.</li><li>Collaborate with culinary teams to curate appealing menus and specials that align with market trends.</li><li>Analyze sales data and operational metrics to identify areas for improvement and implement corrective actions.</li><li>Manage vendor relationships, negotiating favorable terms and ensuring timely delivery of quality products.</li><li>Ensure compliance with all local regulations and licensing requirements for F&B operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership and team-building capabilities, with experience in motivating diverse staff.</li><li>Exceptional customer service acumen and problem-solving skills.</li><li>Proficiency in POS systems and F&B management software.</li><li>Excellent communication and interpersonal skills, with fluency in English.</li><li>Adaptable, resilient, and able to thrive in a fast-paced, dynamic retail environment.</li><li>Ability to stand for extended periods and lift moderate weight as required by the role.</li><li>Relevant certifications such as ServSafe or HACCP are highly desirable.</li><li>Minimum of 5 years of progressive experience in F&B retail management, with a proven track record.</li><li>Demonstrated expertise in P&L management, inventory control, and operational efficiency.</li><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li></ul><p></p></section>
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<span><b>About Us</b> <br><b>Key Responsibilities</b> <br></span><p><span>Lead the Bank’s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank (NTB) Affluent clients.</span></p><br><br>
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<p><span><strong><span>Strategy</span></strong></span><br><span>• Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Executive Banking Team on full Affluent offering</span><br><span>• Also handle client-led requests via marketing campaigns and online pull</span><br><span>• Activate NTB clients, set up and educate clients on remote channel usage i.e., Online, Contact Centre, ATM, and hand-over clients </span><span>to assigned Priority Banking Teams</span></p><br><br>
<p><br><span><strong><span>Business</span></strong></span></p><br><br>
<p><span><strong><span>Acquisition & Sales Management</span></strong></span><br><span>• Utilize available resources including the Affluent proposition, product benefits matching client needs, the Bank’s brand, global</span><br><span> network, ad hoc campaigns and specialist support to onboard affluent clients to the Bank</span><br><span>• Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the </span><span>client’s transactional, savings and investment needs</span><br><span>• Execute on-boarding activities across the Bank’s local and international network to acquire Affluent clients</span><br><span>• Ensure that onboarded clients match the profile as set out for Affluent clients to ensure sustainable growth of the Affluent </span><span>portfolio</span><br><span>• Ensure new clients have a seamless initial onboarding experience,</span><br><span>• Maintain the quality of the portfolio in terms of client qualification.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct</span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• Previous Direct Sales experiences in UAE market.</span><br><span>• Minimum Graduate Degree Holder.</span><br><span>• Previous experience of Deposits / Liability in UAE market.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
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<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
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<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
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[Not translated in selected language] <p><span><strong>Business Development Manager – MICE</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
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<p><span><strong>About Us</strong></span></p><br><br>
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<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
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<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
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<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
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<p><span>As a <strong>Business Development Manager – MICE</strong>, you drive revenue growth by developing and managing meetings, incentives, conferences, and events business. And you will build strong relationships with corporate clients, event organizers, and agencies to maximize revenue. Also, you will align sales strategies with the hotel’s luxury positioning and large-scale event capabilities.</span></p><br><br>
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<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
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<li><span>Identify, develop, and manage MICE accounts to achieve rooms, banquet, and event revenue targets.</span></li>
<li><span>Build and maintain strong relationships with corporate clients, event planners, PCOs, and MICE agencies.</span></li>
<li><span>Prepare and negotiate group contracts, proposals, and event packages in coordination with operations teams.</span></li>
<li><span>Monitor market trends, competitor activity, and pricing strategies within the UAE MICE segment.</span></li>
<li><span>Represent the hotel at trade shows, sales missions, site inspections, and networking events.</span></li>
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<p><span><strong>About You:</strong></span></p><br><br>
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<ul>
<li><span>Strong knowledge of the UAE MICE market, event planning processes, and group contracting.</span></li>
<li><span>Excellent negotiation, sales, and relationship management skills.</span></li>
<li><span>Ability to manage complex proposals, large-scale events, and multiple stakeholders.</span></li>
<li><span>Strong communication, presentation, and coordination skills across departments.</span></li>
<li><span>Analytical mindset with the ability to forecast, budget, and track MICE performance.</span></li>
<li><span>Highly organized, proactive, and able to work under pressure in a dynamic environment.</span></li>
<li><span>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.</span></li>
<li><span>Professional certifications in Sales, Revenue Management, or Marketing are an added advantage.</span></li>
<li><span>Minimum of 3-5 years of progressive experience in the hospitality industry.</span></li>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
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<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><u><strong>Role Summary:</strong></u></p><br><p>We are looking for a dynamic and analytical <strong>Key Account Manager</strong> to join our team. This role will focus on developing and executing strategic plans to maximize the value of our key restaurant partnerships. You will be responsible for leveraging data insights, managing cross-functional projects, and ensuring our key accounts achieve sustained growth and success on the platform.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><p><strong>Strategic Account Management:</strong></p><br><ul><li>Define and execute comprehensive account strategies that align with Talabat’s business objectives and maximize revenue growth for key accounts.</li></ul><p><strong>Data-Driven Insights:</strong></p><br><ul><li><p>Lead rigorous analysis of sales data, customer insights, operational metrics, and market trends to guide strategic decision-making and identify scalable growth opportunities.</p><br></li></ul><p><strong>Project Management:</strong></p><br><ul><li><p>Lead cross-functional projects involving multiple teams (marketing, product, operations, finance) to optimize account performance, enhance partner experience, and implement new business initiatives.</p><br></li></ul><p><strong>Relationship Building:</strong></p><br><ul><li><p>Establish and nurture strong, long-term partnerships with key stakeholders at partner restaurants to ensure collaboration and mutual growth.</p><br></li></ul><p><strong>Performance Tracking:</strong></p><br><ul><li><p>Establish robust KPIs and dashboards to track account health, performance trends, and project outcomes; communicate insights and recommendations to internal leadership and external partners</p><br></li></ul><p><strong>Negotiations & Renewals:</strong></p><br><ul><li><p>Manage contract negotiations, renewals, and commercial terms to maximize revenue and maintain competitive positioning.</p><br></li></ul><p><strong>Market & Competitor Analysis:</strong></p><br><ul><li><p>Stay updated on industry trends and competitors’ activities to adapt strategies and provide insights proactively.</p><br></li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business Sales, Strategy, or a related field.</li><li>4–6 years of experience in account management, strategic partnerships, or commercial roles.</li><li>Strong track record in owning strategic projects, building cross-functional alignment, and delivering results.</li><li>Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.</li><li>Excellent communication and relationship-building skills.</li><li>Self-starter with strong project management capabilities and attention to detail.</li><li>Experience in e-commerce, food delivery, or tech is a strong advantage.</li><li>Proficiency in CRM tools (e.g., Salesforce) and Excel or data dashboards.</li></ul><br>Additional Information<br><p><u><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></u></p><br><ul><li><p><strong>Grow With Us:</strong> We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</p><br></li><li><p><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</p><br></li><li><p><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</p><br></li><li><p><strong>Fun & Community:</strong> Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</p><br></li><li><p><strong>Daily Perks:</strong> From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</p><br></li><li><p><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</p><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Administer and manage main contracts, subcontracts, consultancy, and supplier agreements.</p></li><li><p>Handle claims, variations, change orders, and Extension of Time (EOT) submissions.</p></li><li><p>Identify and mitigate contractual and commercial risks.</p></li><li><p>Support procurement and commercial teams during subcontract negotiations.</p></li><li><p>Manage contractual disputes and coordinate with legal advisors when required.</p></li><li><p>Provide contractual guidance to project teams and senior management.</p></li><li><p>Ensure protection of the company's commercial interests throughout the project lifecycle.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Civil Engineering, Quantity Surveying, Construction Law, or a related field.</p></li><li><p>15–20 years of experience in Contracts/Commercial Management within leading UAE/GCC building contracting companies.</p></li><li><p>Strong experience in managing claims, variations, EOTs, and dispute resolution.</p></li><li><p>Proven track record on high-rise buildings, villas, hospitals, and large-scale building projects.</p></li><li><p>In-depth knowledge of FIDIC contracts and UAE construction practices.</p></li><li><p>Professional certifications such as MRICS, MCIArb, or equivalent will be an advantage.</p></li></ul><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.</p><br><br></li><li><p>You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>You will attend regular operational meetings to ensure effective coordination and partnership between departments.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Work collaboratively and professionally with co-workers and supervisors.</p><br><br></li></ul><br><p><b>What you will bring</b></p><br><br><ul><li><p>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping withing luxury 5 stra hotel or resort.</p><br><br></li><li><p>College degree preferably specializing in hotel management or equivalent experience is required.</p><br><br></li><li><p>Strong communicational sills in English and other languages.</p><br><br></li><li><p>Customer satisfaction oriented with attention to the details.</p><br><br></li></ul><br><p><b>What we offer</b></p><br><br><ul><li><p><span>Work Authorization</span></p><br><br></li><li><p>Competitive tax free salary and service charge</p><br><br></li><li><p><span>Live out allowance</span></p><br><br></li><li><p><span>Medical and life insurance</span></p><br><br></li><li><p><span>Paid annual leave</span></p><br><br></li><li><p><span>Paid home leave ticket</span></p><br><br></li><li><p><span>End of service gratuity</span></p><br><br></li><li><p><span>Learning & Development Programs</span></p><br><br></li><li><p><span>Career opportunities and international transfer</span></p><br><br></li><li><p><span>And more...</span></p><br><br></li></ul><br><br><br><br><br><br> </div>
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<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
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<span>We are the Intelligent Internet Platform.<br> We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne.<br> Expereo believes in the power of Internet connectivity.<br> As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance.<br> As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.<br> About the role The Supplier Relations Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.<br> You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide.<br> You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.<br> You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region.<br> As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience.<br> Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.<br> Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.<br> Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.<br> Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality Own supplier relationship management and ensure supplier development Initiate day-to-day follow up with suppliers Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment Act as an interface between Expereo and supplier partners within the designated region and support operational escalations Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.<br> Bachelor's degree or higher educational level Candidates with up to 2 years of experience in Supplier Relations are preferred.<br> We also welcome applications from fresh graduates who are eager to learn, develop their skills, and build a long-term career in this field.<br> Customer focused and strong communication skills; enjoys building and maintaining relationships Exceptional communication skills Good negotiation skills Thrives in a fast paced and dynamic working environment Accurate and well organized, persistent, quality and result driven</span> </div>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as:<br>• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction<br>• Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods<br>• Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners<br>• Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts<br>• Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The role of Delivery Manager – International IT is to work very closely with International Business and internal teams within IT to deliver business requirements.
Delivery Manager – International IT will be responsible for handling end to end deliverables to International Business from both functional and technical standpoint.
Delivery Manager – International IT needs to drive the team to brainstorm and finalise the business requirements in detail, obtain confirmation from stakeholders and liaise with various teams within IT Dept. for delivery.
He/ She should be well versed with various banking applications used across banking domain / the bank's International locations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>· Minimum 15 years of experience with strong Banking domain understanding with hands on experience in executing large & complex Programs.
· Must have hands on experience in Payments related Projects, preferably across International regions with focus on GCC region.
· Experience in Business Analysis and System Implementation with good exposure.
· Knowledge of Business process reengineering principles, best practices and methodologies (Waterfall and Agile) in the market is essential.
· Good knowledge of Banking products life cycle.
· Focus on quality of the deliverables to ensure long term stability of the system.
· Proven ability to develop and execute comprehensive project work plans in collaboration with stakeholders, ensuring close monitoring and timely delivery of all project milestones
· Ensure close monitoring of the project while providing senior management with periodic updates, including status reports, key challenges, risks, and mitigation plans
· Experience in vendor evaluation and vendor management is essential.
Skills:
· Good Interpersonal Relationship skills
· Excellent verbal and written communication and presentation skills
· Able to gain trust of main interaction points within bank both with IT internal teams and Business units.
· Ability to understand system design and articulate Business requirements.
· Effort and cost estimation to arrive at the budget.
· Dynamic, flexible with high level of energy and positive outlook.
· Hands on experience in handling Microsoft Project (MPP), Microsoft Powerpoint, Excel & Word.
· User management and facilitation skills.
· Critical thinking and problem solving.
Any relevant certifications are desirable</p></li></ul><p></p></section>
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Company:MarshDescription:<b><span>Business Development Opportunities - Insurance Sales (Executive to Manager level)</span></b><p><b>Location</b>: Dubai, United Arab Emirates (Hybrid) </p><br><p><b>Company</b>: Marsh - Sales Division, Middle East & Africa </p><br><p><b>Job type</b>: Full-time</p><br><p><b>Marsh</b> is growing its <b>sales teams in the UAE</b> and we are looking to speak with experienced business development professionals across executive, senior executive and manager-level roles.</p><br><p>This is a broad hiring campaign designed to attract strong new business sales talent across Marsh's insurance and risk solutions. We are not targeting junior profiles for these openings. We are open to experienced candidates at different levels, and for exceptional profiles the business may consider shaping the role or building a case at a higher level.</p><br><p>You will play a front-line sales role focused on identifying, developing and closing new B2B opportunities across the UAE. This is a true hunting role with a strong emphasis on originating brand new business, building market presence and opening doors with senior decision-makers.</p><br><p><b>Key responsibilities</b></p><br><p>- Build, manage and convert a pipeline of new business opportunities across the UAE through proactive outreach, networking, referrals and relationship building.</p><br><p>- Identify target clients and design go-to-market and acquisition approaches tailored to their needs.</p><br><p>- Represent Marsh at client meetings, industry events and market-facing activities.</p><br><p>- Develop strong relationships with prospective clients and position Marsh's broader insurance and risk advisory capabilities.</p><br><p>- Prepare and present commercial proposals and value propositions to senior stakeholders.</p><br><p>- Work closely with local and regional specialists across medical and non-medical lines.</p><br><p>- Maintain accurate activity and pipeline records in CRM systems.</p><br><p>- Consistently work toward and exceed sales goals.</p><br><p>- Support a smooth handover of won business to servicing teams once accounts are onboarded.</p><br><p><b>Minimum qualifications</b></p><br><p>- 5+ years of B2B sales experience, ideally within the UAE market.</p><br><p>- Strong preference for candidates with insurance sales experience or closely related financial services experience.</p><br><p>- Track record of winning new business through direct outreach, relationship-led selling and market development.</p><br><p>- Strong communication, influencing and stakeholder management skills.</p><br><p>- Resilient, proactive and commercially driven, with the energy to build business from zero each year.</p><br><p>- Excellent written and spoken English.</p><br><p><b>Preferred profile</b></p><br><p>- 7+ years of UAE market experience for more established individual contributors or manager-level candidates.</p><br><p>- Background in direct sales within an insurance carrier, broker relationship roles within an insurer, or strong performance in a tier 2 broker.</p><br><p>- Experience selling across multiple insurance lines such as medical, employee benefits, property, casualty or broader risk solutions.</p><br><p>- Credibility with senior client stakeholders and the ability to sell consultatively.</p><br><p>- Familiarity with the local market landscape and a proven ability to navigate complex buying environments.</p><br><p><b>Important note on level</b></p><br><p>This is an evergreen hiring campaign. Candidates may be considered across different seniority levels depending on their market experience, sales track record and overall strategic value. While junior profiles are not the focus, experienced candidates from executive through manager level are encouraged to apply.</p><br><p><b>What we offer</b></p><br><p>- Competitive base salary plus commission or bonus opportunity.</p><br><p>- Comprehensive benefits package.</p><br><p>- Hybrid working model and modern Dubai office environment.</p><br><p>- Ongoing coaching, development and career progression within a global organization.</p><br><p>- Exposure to regional and global subject-matter specialists.</p><br><p><b>Application instructions</b></p><br><p>Apply via Workday and attach your CV or resume highlighting relevant business development achievements, UAE market experience and relocation status if applicable.</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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Company:MarshDescription:<p>Marsh is a leading global insurance broker and risk management firm providing expert solutions tailored to the unique needs of clients. With a strong local presence and deep market knowledge, Marsh delivers innovative risk advisory, insurance placement, and claims management services to help businesses navigate complex risks and protect their assets effectively. Their commitment to client service and industry expertise makes them a trusted partner.</p><br><p>Marsh Dubai is seeking a "Digital Experience Manager" to work on its transformation program of initiatives. In this role you will act as the Digital Platform / Product Owner and define, prioritize, and deliver digital products that align with our strategic goals.</p><br><p>This role requires a deep understanding of Digital technologies, product management principles, delivery and adoption techniques and the insurance industry. The ideal candidate will work closely with cross-functional teams, including business, technology and data teams to create and embed Digital solutions that enhance our service offerings.</p><br><p><b><span>What is in it for you?</span></b></p><br><ul><li><p><span>Great team environment with energetic and supportive colleagues</span></p><br></li><li><p><span>Work-life balance</span></p><br></li><li><p><span>Professional environment where your career path is supported and really matters in our global organization</span></p><br></li></ul><p><b>We will count on you to:</b></p><br><ul><li><p><b>Product Vision and Strategy:</b> Leverage our global strategy to assist in develop and communicate a clear product vision and strategy for assigned digital products that aligns with the business goals.</p><br></li><li><p><b>Stakeholder Engagement:</b> Collaborate with internal stakeholders, including senior management, to understand business needs, promote the use of Digital to solve business complexity and ensure alignment with global and regional objectives.</p><br></li><li><p><b>Digital Enablement:</b> Investigate processes and outcomes to define Use Cases where a Digital solution will improve clients, carriers, and colleague ways of working.</p><br></li><li><p><b>Backlog Management:</b> Create, prioritise, and manage the Digital product demand backlog, ensuring that user stories and requirements are well-defined and actionable.</p><br></li><li><p><b>Data Management:</b> Understand data structure and data gaps within the Digital product and develop actionable items, with appropriate teams or colleagues, to improve data quality. </p><br></li><li><p><b>Delivery: </b>Work with our technology partners in sprint planning, scrums, reviews, retrospectives, etc. to ensure the success implementation of Digital product use Cases.</p><br></li><li><p><b>Cross-Functional Collaboration:</b> Work closely with business, technology and data leader and teams to ensure successful product development and delivery.</p><br></li><li><p><b>Market Research:</b> Conduct market research and competitive analysis to identify trends, opportunities, and potential challenges in the Digital and insurance sectors.</p><br></li><li><p><b>Performance Metrics:</b> Define and track key performance indicators (KPIs) to measure Digital product success, improve adoption, and drive continuous improvement.</p><br></li><li><p><b>User Experience:</b> Act as the Pacific Digital Product Advocate with global and regional teams by ensuring that products are user-friendly, accessible, and meet customer needs.</p><br></li><li><p><b>Capability and Adoption:</b> Provide training, coaching, and support to internal teams and clients on the Digital product and features to improve their utilisation.</p><br></li></ul><p><b>What you need to have:</b></p><br><ul><li><p>Bachelor’s degree in computer science, business administration, data science, or a related field</p><br></li><li><p>5 years+ of relevant work experience.</p><br></li><li><p>Experience implementing Digital solutions and embedding these into an organisation’s ways of working.</p><br></li><li><p>Strong understanding of Digital technologies and their applications in business.</p><br></li><li><p>Proficiency in Digital Solution product management.</p><br></li><li><p>Excellent communication including the ability to influence and build relationships at all levels of the organisation.</p><br></li><li><p>Strong analytical and strategic thinking abilities.</p><br></li><li><p>Experience working in fast pace Agile environments and familiarity with Agile methodologies (Scrum, Kanban).</p><br></li><li><p>Familiarity with UX/UI design principles and user-centred design methodologies.</p><br></li><li><p>Experience with project management and working in cross-functional teams.</p><br></li><li><p>Proven experience in the insurance industry or financial services.</p><br></li></ul><p><b>What makes you stand out</b></p><br><ul><li><p>Continuous improvement approach</p><br></li><li><p>Think outside of the box and a can-do attitude</p><br></li><li><p>Comfortable and experience working with technology (solutions)</p><br></li><li><p>Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel</p><br></li></ul><p><span>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.</span></p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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<p>As a Partner Performance Manager you will be responsible for driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon internal teams to positively impact customer experience. This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills. <br>The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers. <br>Key job responsibilities<br>• Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems <br>• Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession; Sharing operational and quality best practice across the Amazon Customer Service network <br>• Support contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation <br>• Based on EU and global data privacy regulation, develop and implement standards, mechanisms and create governance to simplify complex processes and optimize for customer experience, security, and compliance aspects <br>• Ensure compliance to Amazon security standards and develop business continuity plans and project manage new implementations <br>• Demonstrate ownership, not shying away from rolling up your sleeves to get things done <br>• Significant international travel required (roughly 30%)<br>- Bachelor's degree in management, business administration, economics, engineering, marketing<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience in client or vendor facing roles with a focus in relationship management and negotiation skills<br>- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge. Responsibilities:
- Manage and grow post-sale client relationships with advertisers of all sizes
- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
- Work with internal teams to guide inventory allocation
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Share marketplace feedback and guide our advertising strategy
- Support and work with sales team on pre-sale research and pitch
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team Minimum Qualifications:
- High oral and written fluency in Arabic and English, is required, as the role involves direct client communication across the Finnish market served by the business
- At least 3 years of experience in account management/client services roles in digital marketing; agency experience is a big plus
- Experience managing performance advertisers with a deep understanding of their challenges
- Ability to analyze data and identify insights to assess campaign performance Preferred Qualifications:
- Proactive attitude with excellent project management, organizational, and analytical skills
- Ability to travel domestically and internationally as needed</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>The Risk Manager will lead the development and execution of our enterprise risk management framework in Saudi Arabia. You will identify, assess, and monitor credit, market, and operational risks, ensure regulatory compliance, and partner with stakeholders to embed risk-aware decision making across the organization.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop and maintain an enterprise risk management framework aligned with industry best practices and local regulations</li><li>Conduct quantitative and qualitative risk analysis for credit, market, and operational risk exposures</li><li>Prepare and present comprehensive risk reports, dashboards, and heat maps to senior management and regulatory bodies</li><li>Monitor changes in Saudi Arabian regulatory requirements (e.g., SAMA, CMA) and ensure organizational compliance</li><li>Collaborate with business units and senior stakeholders to integrate risk management into strategic planning and decision processes</li><li>Oversee governance processes including risk committees, policy reviews, and risk appetite setting</li><li>Lead stress testing and scenario analysis exercises to evaluate potential risk impacts</li><li>Recommend and track mitigation strategies and action plans to address identified risks</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Finance, Risk Management, Economics, or related discipline</li><li>7–10 years of experience in risk management within financial services or related industries</li><li>Strong technical expertise in risk analysis, reporting, and regulatory compliance</li><li>In-depth knowledge of enterprise risk, operational risk, credit risk, and market risk methodologies</li><li>Proficient understanding of Saudi Arabian regulatory frameworks and guidelines</li><li>Excellent analytical thinking and quantitative modeling skills</li><li>Effective communication and stakeholder management abilities</li><li>Experience supporting governance processes and risk committee activities</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Master’s degree in Finance, Risk Management, or a related field</li><li>Professional certifications such as FRM, PRM, or CFA</li><li>Hands-on experience with risk management software and modeling tools</li><li>Knowledge of Basel III/IV, IFRS 9, and international risk standards</li><li>Proficiency in Arabic</li><li>Prior experience in strategic risk advisory or consulting roles</li><li>Familiarity with global best practices in risk governance</li></ul><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>We are seeking a highly skilled Compliance Manager to lead and enhance our compliance function in the United Arab Emirates. The ideal candidate will possess strong leadership and project management capabilities, paired with deep technical expertise in regulatory requirements. This role will oversee the development, implementation, and monitoring of compliance programs to ensure adherence to UAE laws and industry regulations.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop, implement, and maintain comprehensive compliance policies and procedures in line with UAE regulations</li><li>Monitor changes in local and international regulatory environments and advise senior management on implications</li><li>Lead and manage cross-functional compliance projects, ensuring timely delivery and adherence to objectives</li><li>Conduct regular compliance risk assessments and audits; coordinate remediation efforts for identified issues</li><li>Liaise with regulatory authorities, responding to inquiries and facilitating inspections</li><li>Provide training and guidance to employees on compliance best practices and regulatory requirements</li><li>Prepare and present regular compliance reports to executive leadership</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>7–10 years of experience in compliance, regulatory affairs, or a related field within the UAE or GCC region</li><li>Proven leadership skills with experience managing and mentoring compliance teams (non-technical)</li><li>Technical expertise in UAE regulatory frameworks, including AML, KYC, and data protection laws</li><li>Strong project management skills, with track record of delivering complex compliance initiatives on time and within scope (non-technical)</li><li>Excellent analytical, communication, and stakeholder management abilities</li><li>Bachelor’s degree in Law, Finance, Business Administration, or a related discipline</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Professional certification such as CAMS, CCEP, or equivalent</li><li>Experience with international compliance standards (e.g., ISO 19600/37301)</li><li>Advanced degree (e.g., Master’s in Law, Compliance, or Business)</li><li>Prior experience in the financial services or energy sector in the Middle East</li><li>Proficiency in Arabic language</li></ul><br></div></section>