Telecom Engineer Jobs in UAE

<ul><li>Lead and manage a team of field technicians, ensuring efficient execution of installation, maintenance, and repair tasks for telecommunication networks.</li><li>Oversee daily operations, including work order management, resource allocation, and adherence to project timelines and quality standards.</li><li>Conduct on-site inspections and quality checks to verify the proper installation and functioning of telecom equipment and infrastructure.</li><li>Troubleshoot complex technical issues, providing expert guidance and hands-on support to resolve network disruptions promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or a related technical field.</p></li><li><p>Minimum of 5 years of progressive experience in the telecommunications industry, with at least 2 years in a supervisory or team lead capacity.</p></li><li><p>Proven experience with fiber optics, copper networks, wireless technologies (4G/5G), and associated installation/testing equipment.</p></li><li><p>Valid certifications such as Fiber Optic Splicing, Certified Network Cable Installer (CNCI), or relevant vendor-specific certifications are highly desirable.<br><br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date:</strong> Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>

<ul><li>Develop and execute multilingual communication strategies to reach diverse audiences, ensuring consistent messaging across all platforms.</li><li>Craft compelling press releases, media advisories, and official statements in both English and [Second Language], managing media relations proactively.</li><li>Manage and create engaging content for social media channels in multiple languages, fostering community interaction and brand advocacy.</li><li>Organize and coordinate multilingual events, press conferences, and public outreach activities, ensuring seamless execution and cross-cultural understanding.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.</li><li>Minimum of 5 years of experience in corporate communications, public relations, or a similar role.</li><li>Proven ability to develop and implement successful communication strategies in a corporate environment.</li><li>Exceptional written and verbal communication skills in English and fluency in [Second Language], with a strong understanding of cultural nuances.</li></ul>

Job Overview<br>This role is responsible for managing and coordinating relationships with agencies, suppliers, and key stakeholders to ensure compliant digital coverage and product availability. The position drives digital campaigns, corporate events, disease-awareness initiatives, and promotional content across the organisation’s portfolio. In this social media and communications capacity, the role shapes the company’s digital presence by developing brand strategy, producing multimedia content, and fostering meaningful audience engagement.<br>Key Performance Areas Business performance Develop and maintain an editorial calendar across platforms (e.g., Linked In, Instagram, website and any other social media, and online engagement platforms. Develop and implement content strategy for the organisation’s official website, ensuring it remains current and reflects accurate, relevant information in alignment with the IT team Write and edit compelling copies of posts, captions, newsletters, and press releases Develop engaging visual and multimedia content, including graphics, short form videos and reels. Plan and coordinate product launch initiatives, ensuring promotional events, digital campaigns, and stakeholder engagements, especially managing media relations, agency communications and communications with UAE pharmaceutical government authorities, are executed within agreed timelines. Monitor and report on budget variance, providing detailed analysis of spending patterns and recommendations for resource reallocation to improve performance<br>Partners/Customer1. Monitor social channels for comments, direct messages, and brand mentions to maintain active two-way communication with the audience.2. Manage public relations, handle customer inquiries, and implement reputation/crisis management protocols when necessary.3. Organize and execute corporate events, ensuring high participant satisfaction through professional event management.4. Negotiate and manage all social media and communication related agreements including speaker contracts, vendor agreements, and agency partnerships, ensuring compliance with legal and regulatory requirements.5. Coordinate with external influencers, media partners, or agencies to amplify brand messaging.<br>People & Development<br>Lead and manage the designer direct report, providing regular coaching, performance feedback, and professional development opportunities Collaborate with cross-functional teams including sales, medical affairs, regulatory, and business development to ensure integrated marketing approaches Actively participate in professional development activities to stay abreast of evolving digital marketing trends and pharmaceutical industry regulations Execute regular CRM performance reviews with team members to identify optimization opportunities and implement process improvements based on user feedback and system analytics<br>Quality/Leadership<br>Formulate and implement social media growth strategy tied to specific key performance indicators (KPI) Track and analyze engagement metrics, traffic, and audience demographics. Translate data into actionable reports to refine future content and campaign efforts. Ensure compliance with pharmaceutical marketing regulations, company policies, and quality standards for all promotional materials and marketing communications<br>Qualifications:<br>Bachelor’s degree in marketing, Business, Communications, or related field required<br>Experience:<br>A minimum of 5 to 7 years of experience in corporate communications, PR, and multi-channel campaign execution within the pharmaceutical or healthcare industry. Skills:High level of proficiency in English, demonstrating the ability to read, write, and communicate verbally. Proficiency in Arabic is an added advantage. Advanced skills in data analysis, reporting, and marketing performance measurement. Analytical and strategic thinking skills, specifically related to Corporate Communications, PR and media relations, and managing communication with UAE pharmaceutical government authorities High attention to detail and commitment to quality and compliance Excellent communication and presentation skills for stakeholder engagement<br>Certifications:Master of Business Administration (MBA) or advanced degree in Business or Marketing is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're seeking an experienced and strategic Head of Communications to lead and oversee integrated communications across its multi-Expo portfolio. This senior leadership role is responsible for developing and executing the overall communications strategy aligned with the Office’s long-term vision, as well as tailored strategies for each individual Expo participation.</p><p>The role will drive strategic storytelling, narrative development, editorial direction, and agency management to ensure the UAE’s story is communicated clearly, consistently, and effectively to key audiences locally and internationally.</p><br><p><strong>Key Responsibilities</strong></p><p>Strategy Development</p><ul><li><p>Develop and maintain the UAE Expo Office’s master communications strategy, ensuring it reflects the Office’s purpose and ambitions.</p></li><li><p>Lead the development of communications strategies for each Expo participation, aligned with thematic objectives and the national narrative.</p></li><li><p>Define and oversee the narrative framework, tone of voice, and messaging consistency across all channels.</p></li><li><p>Develop and oversee the deployment of strategic plans, aligned to Expo Office goals and objectives.</p></li></ul><p>Reputation Management</p><ul><li><p>Develop the UAE Expo Office’s reputation management strategy and systems.</p></li><li><p>Lead issues and crisis management from a communications perspective, in close collaboration with leadership.</p></li><li><p>Lead and develop the UAE Expo Office’s monitoring and horizon-scanning systems from a strategic perspective, overseeing day-to-day activities during each Expo participation.</p></li></ul><p>Agency Management &amp; Media</p><ul><li><p>Manage the appointed communications agency or agencies responsible for planning, implementation, and activation.</p></li><li><p>Supervise media outreach, press events, campaigns, and distribution of press materials.</p></li><li><p>Build and maintain strong relationships with key media stakeholders, both in the UAE and internationally.</p></li><li><p>Serve as the main communications contact with Expo organizers and partner communications teams.</p></li></ul><p>Content &amp; Editorial Leadership</p><ul><li><p>Lead the development of strategic narratives and messaging frameworks for each Expo participation, aligned to UAE Expo Office objectives.</p></li><li><p>Oversee the creation and rollout of high-quality content across all platforms, including speeches, social media, editorials, and promotional materials.</p></li><li><p>Ensure messaging and tone are consistent across internally and externally developed content.</p></li><li><p>Translate the UAE’s Expo strategies into clear, compelling stories for target audiences.</p></li></ul><p>Performance &amp; Risk</p><ul><li><p>Define KPIs and lead performance tracking to assess communications impact against strategic goals.</p></li><li><p>Monitor media coverage and provide regular insights and recommendations to office leadership.</p></li><li><p>Lead the development and implementation of crisis communications plans, including media readiness and reputational risk assessments.</p></li></ul><p>Internal &amp; Cross-Stream Coordination</p><ul><li><p>Work closely with internal teams to align communications with broader office initiatives.</p></li><li><p>Identify opportunities from across the Expo Office’s workstreams that support communications goals and storytelling efforts.</p></li></ul><p>Leadership &amp; Budget</p><ul><li><p>Lead the planning, procurement, and management of all external communications partners.</p></li><li><p>Oversee the communications budget, ensuring timely and high-quality delivery of outputs.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or higher in Communications, Public Relations, Journalism, or a related field.</p><ul><li><p>7 to 10 years of experience in strategic communications, ideally with public sector, cultural, or international projects.</p></li><li><p>Strong experience managing communications agencies and integrated campaigns.</p></li><li><p>Fluency in English and Arabic, UAE National candidates are preferred.</p></li><li><p>Prior experience working in the UAE is preferred.</p></li></ul><p>Skills and Abilities</p><ul><li><p>Strategic thinker with the ability to translate vision into actionable communications plans.</p></li><li><p>Strong editorial judgment and the ability to define and uphold tone and messaging frameworks.</p></li><li><p>Skilled in operating in high-pressure, fast-moving environments.</p></li><li><p>Excellent cross-cultural communication skills and experience working with international media.</p></li><li><p>Strong collaboration skills and the ability to coordinate across diverse disciplines and stakeholders.</p></li><li><p>Ability to translate strategy into operational delivery, including media and digital execution.</p></li><li><p>Comfortable working with multidisciplinary teams in a dynamic environment.</p></li></ul><p>Other</p><ul><li><p>Familiarity with Expo formats, international events, or pavilion operations is a plus.</p></li><li><p>Willingness to relocate or travel internationally for extended periods.</p></li></ul><p></p></section>

<p>We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p> <p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.</p> <p>Call Center Representative Responsibilities:<br /> Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.<br /> Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.<br /> Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.<br /> Building lasting relationships with clients and other call center team members based on trust and reliability.</p> <p>Share your CV on this WhatsApp: +971525577101</p>

<p>We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p> <p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.</p> <p>Call Center Representative Responsibilities:<br /> Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.<br /> Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.<br /> Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.<br /> Building lasting relationships with clients and other call center team members based on trust and reliability.</p> <p>Share your CV on this WhatsApp: +971525577101</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls</p><ol><li><p>Maintaining the departmental KPI</p></li><li><p>Preparing the departmental duty roster as per the operational requirement</p></li><li><p>Liaison with the supervisor and the HOD to improve the KPI and customer service</p></li><li><p>Responsible for attending to all the incoming patient calls promptly, without delay as per the guidelines.</p></li><li><p>Maintains a record of any information or message received from the caller and communicates effectively to the concerned department/person</p></li><li><p>Maintains clarity in communication and pleasant tone of voice at all times</p></li><li><p>Well versed with the call center processes of call hold, call transfer, message receipt, call back etc as per specified guidelines</p></li><li><p>Assisting the caller in the best way possible and creating a good impression&nbsp;</p></li><li><p>Responsible for first call resolution to achieve the utmost patient satisfaction.</p></li><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended to</p></li><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services&nbsp;</p></li><li><p>Responsible for collecting and maintaining feedback regarding the service and communicating effectively with the concerned department, regarding any complaints received from patients&nbsp;</p></li><li><p>Responsible to handle difficult/irate callers with calmness in a professional manner and escalate to the concerned department when needed</p></li><li><p>To multitask and manage the call volumes as per the call flow to maintain the KPI within the standards</p></li><li><p>To contribute to improving the departmental performance through the various tasks/projects that may be assigned</p></li><li><p>To promote the services of the hospital to patients who would be looking for it</p></li><li><p>To follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li><li><p>Participates and contributes to scheduled in-service training programs.&nbsp;</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and&nbsp; Demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Preferably a college graduate in any discipline.</p><ol><li><p>Minimum 2-year experience as a call center agent in a patient focused environment and operation of multi-line switchboard system.</p></li><li><p>Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.</p></li><li><p>Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette skills</p></li><li><p>Patient focused; service oriented; patient &amp; understanding.</p></li><li><p>Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure</p></li><li><p>Reliable, punctual, dependable, and responsive.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li></ol></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support.&nbsp; Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.&nbsp;</p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.&nbsp;</p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls&nbsp;</p></li></ul><ul><li><p>Maintaining the departmental KPI’s.&nbsp;</p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.&nbsp;</p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay.&nbsp;</p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner.&nbsp;</p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times.&nbsp;</p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.&nbsp;</p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression&nbsp;&nbsp;</p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.&nbsp;</p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.&nbsp;</p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.&nbsp;</p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.&nbsp;</p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow.&nbsp;</p></li></ul><ul><li><p>Promote the services of the hospital to patients.&nbsp;</p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department&nbsp;</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety &amp; JCI.&nbsp;</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;&nbsp;</p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs.&nbsp;&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.&nbsp;</p></li></ul><ul><li><p>Maintains patient &amp; staff confidentiality.&nbsp;</p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication.&nbsp;</p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.&nbsp;</p></li></ul><ul><li><p>Doctors calendar creation and updating &amp; maintaining doctors notes.&nbsp;</p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.&nbsp;</p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.&nbsp;</p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team.&nbsp;</p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods.&nbsp;</p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed.&nbsp;</p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Support and monitor cost management initiatives.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Support staff engagement initiatives.&nbsp;</p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.&nbsp;</p></li></ul><ul><li><p>Complete yearly appraisals and coach &amp; developing the team.&nbsp;</p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Complaint management &amp; process improvements linked to overall patient experience.&nbsp;</p></li></ul><ul><li><p>Participates in Hospital training programs.&nbsp;</p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls &amp; KPI’s.&nbsp;</p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots.&nbsp;</p></li></ul><ul><li><p>Review and verify doctor’s schedules daily.&nbsp;</p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement.&nbsp;</p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations&nbsp; .&nbsp;</p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.&nbsp;</p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees;&nbsp; new employees are orientated and probation periods are signed off&nbsp; .&nbsp;</p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees .&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.&nbsp;</p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage&nbsp;</p></li></ul><p></p></section>

<p>CALL CENTER AGENT</p> <p>Turn every customer interaction into a positive experience.</p> <p>A customer-focused organization is looking for a professional and energetic Call Center Agent to handle customer inquiries, provide support, and maintain excellent communication standards. This opportunity is suitable for individuals who enjoy speaking with people, solving problems, and building a career in customer service. Freshers are encouraged to apply, while previous call center experience is an advantage.</p> <p>Your Responsibilities<br /> Handle incoming and outgoing customer calls professionally<br /> Respond to customer inquiries and provide accurate information<br /> Assist customers with requests, complaints, and service-related issues<br /> Maintain customer records and update information when required<br /> Follow up with customers to ensure satisfaction<br /> Provide clear explanations about products or services<br /> Escalate complex issues to the relevant department<br /> Maintain call quality and meet service standards<br /> What You&#8217;ll Need<br /> Freshers are welcome to apply<br /> Excellent communication and active listening skills<br /> Professional and friendly telephone manner<br /> Basic computer knowledge and data entry skills<br /> Ability to handle pressure and manage multiple calls<br /> Positive attitude with willingness to learn<br /> Why Apply?<br /> Competitive salary package<br /> Visa provided as per UAE Labor Law<br /> Medical insurance and additional company benefits<br /> Career growth opportunities<br /> Professional and supportive working environment<br /> Application Details</p> <p>Position: Call Center Agent<br /> Employment Type: Full-Time<br /> Location: UAE</p> <p>Submit your CV to: +971542852378<br /> Only shortlisted candidates will be contacted for the interview process.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position:</strong>&nbsp;Call Center Agent<br><strong>Department:</strong>&nbsp;Customer Service / Contact Center<br><strong>Location:</strong>&nbsp;United Arab Emirates</p><p><strong>Job Summary:</strong><br>The Call Center Agent will be responsible for handling customer interactions through phone, email, and chat channels while delivering an exceptional customer experience. The role includes managing customer inquiries, complaints, troubleshooting requests, and service-related cases in line with company policies and service standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Handle inbound and outbound customer interactions via phone, email, and chat.</p></li><li><p>Provide accurate information regarding products, services, warranties, repairs, and deliveries.</p></li><li><p>Resolve customer complaints and escalations professionally and efficiently.</p></li><li><p>Accurately document customer interactions in the CRM system.</p></li><li><p>Coordinate with internal teams to ensure timely case resolution.</p></li><li><p>Meet performance targets related to quality, productivity, attendance, and customer satisfaction.</p></li><li><p>Identify opportunities to improve customer experience and escalate recurring issues when necessary.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong></p><ul><li><p>High school diploma or equivalent qualification.</p></li><li><p>Previous experience in a call center or customer service environment is preferred.</p></li><li><p>Excellent verbal and written communication skills in English.</p></li><li><p>Arabic language proficiency is considered an advantage.</p></li><li><p>Strong problem-solving and conflict-resolution skills.</p></li><li><p>Ability to work effectively in a fast-paced environment.</p></li><li><p>Good computer skills and familiarity with CRM systems and Microsoft Office applications.</p></li></ul><p><strong>Preferred Experience:</strong></p><ul><li><p>Experience in customer service for premium consumer products or technical support environments.</p></li><li><p>Experience handling customer complaints and escalations.</p></li><li><p>Experience working with multiple communication channels, including voice, email, and chat support.</p></li></ul><p><strong>Working Schedule:</strong></p><ul><li><p>8 working hours per day.</p></li><li><p>6 working days per week with 1 day off.</p></li></ul><p><strong>Compensation:</strong></p><ul><li><p>Monthly salary budget: AED 5,000.</p></li><li><p>Additional benefits will be provided in accordance with UAE labor law and company policy.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Handle inbound and outbound calls, ensuring clarity and professionalism in every interaction to foster positive customer relationships.</li><li>Resolve customer inquiries and complaints efficiently, using problem-solving skills to provide tailored solutions that enhance customer satisfaction.</li><li>Document all customer interactions accurately in the CRM system, maintaining detailed records to facilitate follow-up and continuous service improvement.</li><li>Utilize active listening techniques to fully understand customer needs, demonstrating empathy and patience throughout the conversation.</li><li>Collaborate with team members and other departments to address complex issues, ensuring a seamless experience for customers.</li><li>Stay updated on product knowledge and service changes to provide accurate information, establishing credibility with customers.</li><li>Conduct customer surveys and gather feedback to identify trends and areas for improvement, contributing to the overall service strategy.</li><li>Adhere to company policies and regulatory requirements during all customer interactions, ensuring compliance and risk management.</li><li>Participate in ongoing training and development programs to enhance skills and stay informed about industry best practices.</li><li>Meet and exceed call handling metrics, including average response time and customer satisfaction scores, to contribute to team goals.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; further education in communications or business preferred.</li><li>Minimum of 1-2 years of experience in a customer service or call center environment, showcasing a proven track record.</li><li>Experience in the telecommunications or retail industries is a plus, providing context to customer interactions.</li><li>Fluency in English is mandatory; proficiency in additional languages such as Spanish or Mandarin is highly desirable.</li><li>Excellent verbal and written communication skills, demonstrating the ability to convey information clearly and effectively.</li><li>Excellent typing skills &amp; Microsoft Skills.</li></ul><br><p></p></section>

Location: Dubai, UAE (on-site, full-time) Type: Permanent<br>About the role Wisewell is looking for a Brand & Communications Manager to be the guardian of our brand and the lead voice across everything we put into the world. You will own how Wisewell looks, sounds, and shows up across the UAE and US markets, from brand and campaign copy to PR, influencer, events, and community. You will set the standard for brand-quality creative, own the marketing calendar that dictates what goes live and when, and lead a small team of creators and coordinators. This is a senior role for someone who holds a high creative bar, sequences a lot of moving parts calmly, and can carry a brand into a second market without losing its identity.<br>Key Responsibilities Own and protect the brand voice and visual identity, maintaining and enforcing consistency across every channel and asset (brand guidelines, asset library, governance) Own and sign off on all copy: website, advertising, email, social, and campaigns Own all creative briefs (campaigns, events, shoots, launches) and hold final sign-off on brand and hero creative Own the master marketing calendar: sequence campaigns and events, integrate the growth team's go-live dates, and let the calendar drive the team's workflow Lead PR and media relations, KOL and influencer strategy, and partnership marketing Own community management, reputation, and the UGC and reviews program across both markets Own events management and the events calendar Drive Arabic and market localization so the brand lands natively in each region Manage and develop the Content Creator and Marketing Coordinator, and direct the in-house design output<br>Requirements6+ years in brand, marketing, or communications, including experience owning a brand end-to-end Proven people-management: has led creatives, coordinators, or agencies Strong copywriting and editorial judgment, able to write and to sign off on others' work Experience across PR, influencer, events, and community, not just one lane Bilingual English/Arabic strongly preferred (Arabic localization is part of the role) Comfortable running brand across two markets (UAE and US) from one seat

Location: Dubai, UAE (on-site, full-time) Type: Permanent<br>About the role Wisewell is looking for a Brand & Communications Manager to be the guardian of our brand and the lead voice across everything we put into the world. You will own how Wisewell looks, sounds, and shows up across the UAE and US markets, from brand and campaign copy to PR, influencer, events, and community. You will set the standard for brand-quality creative, own the marketing calendar that dictates what goes live and when, and lead a small team of creators and coordinators. This is a senior role for someone who holds a high creative bar, sequences a lot of moving parts calmly, and can carry a brand into a second market without losing its identity.<br>Key Responsibilities Own and protect the brand voice and visual identity, maintaining and enforcing consistency across every channel and asset (brand guidelines, asset library, governance) Own and sign off on all copy: website, advertising, email, social, and campaigns Own all creative briefs (campaigns, events, shoots, launches) and hold final sign-off on brand and hero creative Own the master marketing calendar: sequence campaigns and events, integrate the growth team's go-live dates, and let the calendar drive the team's workflow Lead PR and media relations, KOL and influencer strategy, and partnership marketing Own community management, reputation, and the UGC and reviews program across both markets Own events management and the events calendar Drive Arabic and market localization so the brand lands natively in each region Manage and develop the Content Creator and Marketing Coordinator, and direct the in-house design output<br>Requirements6+ years in brand, marketing, or communications, including experience owning a brand end-to-end Proven people-management: has led creatives, coordinators, or agencies Strong copywriting and editorial judgment, able to write and to sign off on others' work Experience across PR, influencer, events, and community, not just one lane Bilingual English/Arabic strongly preferred (Arabic localization is part of the role) Comfortable running brand across two markets (UAE and US) from one seat

About Us<br><br>Trustyfy is a global tech company building the first DeFi bank for companies and individuals.<br><br>For the first time in history since the invention of banking, customers – not banks – can have full ownership of their money.<br><br> Thanks to our proprietary multi-signature and decentralized technology, companies can work internationally with no risk of payment delays, and at a fraction of the cost of legacy banks. Workers can remit funds to their loved ones at almost no cost. And two billion unbanked can become financially independent.<br><br>We are not just building the future of finance. We can make a real difference.<br><br>We have validated the vision and secured the capital from both recurring revenues and a seed round. Now, we are leveling up our leadership.<br><br>Why Your Role Matters<br><br>As Head of Communications, you will shape how the world hears our story — internally and externally. You’ll define our voice, protect and grow our reputation, and ensure that key audiences (customers, partners, media, and regulators) understand our mission and impact. In a rapidly evolving space like fintech and DeFi, how we communicate isn’t just branding — it fuels trust, credibility, and growth.<br><br>Key Responsibilities<br><br>Lead company-wide communications strategy including PR, media, leadership messaging, and external narrative Craft clear, compelling messaging for investors, customers, partners, regulators, and press Manage communications across product launches, partnerships, announcements, and crises Collaborate with founders and executives on thought leadership, speeches, and interviews Build and maintain media relationships, coordinate press coverage, and prepare spokespersons Oversee internal communications to align global teams and reinforce culture Ensure consistency of messaging across channels, markets, and audiences<br><br>Your Skills & Experience<br><br>Proven experience in strategic communications, corporate communications, PR, or related leadership role Exceptional writing, storytelling, and messaging skills Comfortable working with executive leadership and shaping narratives at all levels Experience managing media relations, press launches, and crisis communications Ability to translate complex fintech, crypto, or regulatory topics into clear public messaging Strategic thinker, proactive operator, comfortable in a fast-moving environment Multi-market perspective and comfort with global communication challenges Experience working with global or remote teams English required; additional language skills a plus<br><br>Extra Benefits<br><br>Support for relocation, visa, housing, and health insurance if required.<br><br>‍

About Us<br><br>Trustyfy is a global tech company building the first DeFi bank for companies and individuals.<br><br>For the first time in history since the invention of banking, customers – not banks – can have full ownership of their money.<br><br> Thanks to our proprietary multi-signature and decentralized technology, companies can work internationally with no risk of payment delays, and at a fraction of the cost of legacy banks. Workers can remit funds to their loved ones at almost no cost. And two billion unbanked can become financially independent.<br><br>We are not just building the future of finance. We can make a real difference.<br><br>We have validated the vision and secured the capital from both recurring revenues and a seed round. Now, we are leveling up our leadership.<br><br>Why Your Role Matters<br><br>As Head of Communications, you will shape how the world hears our story — internally and externally. You’ll define our voice, protect and grow our reputation, and ensure that key audiences (customers, partners, media, and regulators) understand our mission and impact. In a rapidly evolving space like fintech and DeFi, how we communicate isn’t just branding — it fuels trust, credibility, and growth.<br><br>Key Responsibilities<br><br>Lead company-wide communications strategy including PR, media, leadership messaging, and external narrative Craft clear, compelling messaging for investors, customers, partners, regulators, and press Manage communications across product launches, partnerships, announcements, and crises Collaborate with founders and executives on thought leadership, speeches, and interviews Build and maintain media relationships, coordinate press coverage, and prepare spokespersons Oversee internal communications to align global teams and reinforce culture Ensure consistency of messaging across channels, markets, and audiences<br><br>Your Skills & Experience<br><br>Proven experience in strategic communications, corporate communications, PR, or related leadership role Exceptional writing, storytelling, and messaging skills Comfortable working with executive leadership and shaping narratives at all levels Experience managing media relations, press launches, and crisis communications Ability to translate complex fintech, crypto, or regulatory topics into clear public messaging Strategic thinker, proactive operator, comfortable in a fast-moving environment Multi-market perspective and comfort with global communication challenges Experience working with global or remote teams English required; additional language skills a plus<br><br>Extra Benefits<br><br>Support for relocation, visa, housing, and health insurance if required.<br><br>‍

ROLE SUMMARYThe Manager, Internal Communications will support the delivery of engaging, employee-focused communications that bring Majid Al Futtaim’s strategy, culture, leadership priorities, people agenda, and transformation initiatives to life. The role develops and executes communication plans, campaigns, content, digital channel activities, town halls, newsletters, and employee engagement programs to drive awareness, alignment, trust, and connection across the organization.<br>ROLE PROFILEDevelop and execute internal communication strategies aligned with business priorities and organizational objectives. Create compelling content including leadership messages, newsletters, intranet articles, presentations, FAQs, and campaign assets. Translate complex business and transformation updates into clear, employee-friendly communications. Manage and optimize internal communication channels including intranet, town halls, AMAs, newsletters, email updates, and digital platforms. Partner with Corporate Communications, P&O, business leaders, and change teams to ensure consistent messaging. Support leadership, culture, transformation, change, and crisis communications across the enterprise. Leverage employee feedback, engagement metrics, and communication analytics to enhance effectiveness and reach. Utilize AI tools to improve content creation, localization, segmentation, message testing, and engagement analysis while maintaining quality and governance.<br>REQUIREMENTSBachelor's degree in Communications, Journalism, Media, Public Relations, Business, or a related discipline.7–9 years of experience in Internal Communications, Employee Engagement, or Corporate Communications. Strong experience in leadership communications, change communications, and enterprise storytelling. Expertise managing digital communication channels including intranet, newsletters, and employee engagement platforms. Excellent stakeholder management skills with the ability to collaborate across leadership and functional teams. Strong written communication, content development, analytics, and AI-enabled communication capabilities.

JOB RESPONSIBILITIES:<br>The Communications & Content Specialist is responsible for managing internal, external, and corporate communications, ensuring clear, consistent, and strategically aligned messaging across the organization.<br>The role acts as a central authority for content and storytelling, developing structured messaging, supporting business functions, and maintaining a unified tone of voice across all communication channels.<br>KEY ACCOUNTABILITIES:<br>Cultural Alignment with Company Values:<br>Uphold and reflect company values across all communications and messaging Promote a consistent and professional corporate tone across the organization<br>Communications & Content Management:<br>Define and maintain tone of voice, messaging frameworks, and communication standards Develop and manage content for internal and external communication channels Prepare and upload content onto intranet/website Responsible for copying and messaging on social media<br>Strategic Content & Storytelling:<br>Develop executive communications, including presentations, speeches, and key messaging Shape campaign narratives and guide content direction Support departments with structured, strategic content (not just copy) Ensure messaging clarity, consistency, and alignment with business objectives<br>Editorial Governance:<br>Act as a central editorial authority across all communication outputs Review and refine content to ensure quality, consistency, and accuracy Ensure all materials adhere to brand guidelines and corporate messaging standards<br>Stakeholder Management:<br>Work closely with internal stakeholders to understand communication needs Collaborate with marketing, HR, and leadership teams Provide guidance and support on communication best practices<br>Quality Assurance:<br>Maintain high standards of written communication and content quality Monitor effectiveness of communication outputs and suggest improvements Ensure timely delivery of content across all channels<br>Primary Deliverables:<br>High-quality, consistent communication outputs across all platforms Clear and strategic messaging aligned with corporate objectives Timely delivery of content and communication materials<br>Secondary Deliverables:<br>Provide support to campaigns and engagement initiatives Contribute ideas to enhance communication effectiveness<br>GENERAL RESPONSIBILITIES:<br>Adhere to company policies, code of conduct, conflict of interest, standards, rules and regulations at all times. Always prioritize keeping employee information and sensitive data confidential Prioritize and ensure full compliance with the Quality, Health, Safety, and Environmental (QHSE) policies established by the company. Accurate and On Time submissions of balanced scorecards. Maintain supportive documentation to substantiate the actual performance for all Key Performance Indicators (KPIs) outlined in the Balanced Scorecard (BSC).<br>SKILLS:<br>Strong writing, editing, and content development skills Experience managing digital content platforms (intranet, website) Familiarity with social media content management Understanding of corporate communications and messaging framework Strong content planning and organizational skills Ability to manage multiple content streams and deadlines Analytical thinking and attention to detail Excellent written and verbal communication skills in English Strong stakeholder engagement and collaboration skills Proactive and solution-driven mindset<br>PERSONAL ATTRIBUTION:<br>Demonstrated exceptional character, maturity and professionalism Strong multicultural awareness and adaptability Energetic, proactive, and passionate approach to work Excellent written and verbal communication skills in English<br>EXPERIENCE REQUIRED:<br>Bachelor’s degree in communications, Marketing, Journalism, or a related field is preferred Minimum 5 years of experience within engineering, construction, infrastructure, energy, oil & gas, or government sectors Proven experience in managing corporate communications and content across multiple channels Strong experience in developing executive communications, including presentations, speeches, and messaging

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

The Technology Innovation Institute’s Marketing and Communications – Shared Services team supports entities across Abu Dhabi’s Advanced Technology Research Council on communications and marketing. We are seeking a skilled Communications Consultant to support Venture One, ATRC’s commercialization arm and venture builder, in strengthening its position as the UAE’s deep-tech commercialization engine.<br>This role will support external communications across earned media, owned channels, stakeholder engagement, and events, helping build credibility with industry partners, investors, clients, government stakeholders, media, and future talent.<br>Responsibilities include supporting media relations, spokesperson profiling, event communications, industry roundtables, Linked In content, website updates, case studies, partner stories, and other external-facing materials. The role requires close coordination with agencies, internal teams, portfolio companies, and senior leaders to keep deliverables on time, on-message, and of high quality.<br>The ideal candidate is a confident, skilled communicator and a capable project manager who can move work from planning to execution. They should be able to manage timelines, coordinate inputs, brief agencies, support content production, track deliverables, and navigate complex approval processes.<br>Excellent English communication, writing, and editing skills are essential. Arabic-language skills would be a strong advantage. The role requires good judgment, attention to detail, strong project management skills, and the ability to connect communications activity to organizational priorities.<br>1. Communication Planning and Support Conduct market research and analysis to identify audience priorities, industry trends, competitor activity, and communications opportunities. Support the development and delivery of communications plans for projects, campaigns, events, partnerships, and portfolio initiatives. Coordinate closely with internal stakeholders, agencies, and the events team to align messaging, timelines, deliverables, and approvals.<br>2. Content Development and Review<br>Create, edit, and review content across multiple platforms, including press releases, articles, website copy, Linked In content, social media posts, event materials, briefing notes, case studies, and marketing collateral. Work with internal teams and external agencies to develop content that aligns with our brand voice, key messages, audience priorities, and strategic narrative. Support the social media agency by providing clear briefs, reviewing content, coordinating inputs, and ensuring posts reflect the organization’s positioning, tone, and priorities. Help make complex technologies, partnerships, and venture-building activity clear, accurate, and compelling for external audiences.<br>3. Media and Public Relations<br>Monitor current events, industry trends, media narratives, and public sentiment to identify opportunities, risks, and angles. Support media coverage and brand visibility by helping develop story ideas, pitches, media materials, and spokesperson opportunities in collaboration with the agency. Support media monitoring, coverage tracking, and reporting. Prepare briefing materials, talking points, and background notes for media engagements, interviews, and events.<br>4. Events and Stakeholder Engagement<br>Support communications planning and delivery for events, roundtables, and speaking engagements. Coordinate with the events team to ensure messaging, invitations, agendas, speaker materials, and digital/printed content are aligned with stakeholder needs, of high quality, and delivered on time. Help identify content opportunities before, during, and after events, including social media coverage, key takeaways, and stakeholder updates. Support direct stakeholder outreach by helping prepare emails, event materials, and other engagement assets.<br>5. Internal Reporting and Briefing<br>Support regular internal reporting across media, social media, events, stakeholder engagement, and communications activity. Help prepare briefing documents, updates, and summaries for the leadership team. Track key deliverables, timelines, approvals, and outputs across workstreams. Capture campaign, event, and content performance to support planning and continuous improvement.<br>6. Other<br>Build and maintain strong working relationships across business functions, portfolio companies, agencies, and ecosystem stakeholders to understand priorities and support effective communications delivery. Participate in team-wide Marketing and Communications campaigns and group-wide initiatives as needed.<br>Preferred knowledge and experience:<br>Experience in a semi-government or complex enterprise environment, supporting communications campaigns, events, and stakeholder initiatives. Excellent English writing, editing, and verbal communication skills, with the ability to develop clear, engaging content across media, digital, and stakeholder channels. Arabic-language skills would be an advantage. Strong media relations skills, including press activity, media materials, story development, and coverage support. Ability to translate complex technical, commercial, and strategic topics for non-technical audiences. Experience coordinating with agencies, including briefing, reviewing deliverables, managing feedback, and tracking approvals. Experience supporting event communications, including messaging, speaker materials, invitations, promotional content, and briefing notes. Experience supporting social media, including content planning, copy review, agency coordination, and campaign execution. Strong interpersonal skills, with the ability to build relationships across internal teams, senior stakeholders, portfolio companies, agencies, and partners. Strong organizational and project management skills, with the ability to manage competing priorities, timelines, deliverables, and approvals. Good judgment, attention to detail, and confidence working in a fast-moving, multi-stakeholder environment.<br>Knowledge of industry trends, emerging technologies, and best practices in communications, marketing, and stakeholder engagement.

Job Purpose<br>The Associate – Corporate Communications supports the planning and execution of internal and external communications initiatives that strengthen the company's reputation, engage employees, and enhance brand visibility. The role assists with content creation, media relations, internal communications, social media, and corporate campaigns while ensuring consistency across all communication channels.<br>Key Responsibilities<br>External Communications Support the development of press releases, media alerts, statements, and corporate announcements. Assist in coordinating media interviews, events, and press conferences. Maintain and update media lists and journalist databases. Monitor media coverage and prepare regular coverage reports and communication summaries. Support reputation management and assist with media inquiries.<br>Internal Communications Create engaging content for internal communication channels, including newsletters, intranet, digital screens, and employee emails. Support company-wide campaigns, town halls, leadership communications, and employee engagement initiatives. Coordinate communication calendars and ensure timely delivery of internal messages.<br>Social & Digital Communications Support the creation of corporate social media content, primarily for Linked In and other corporate channels. Coordinate with designers and stakeholders to develop communication assets. Monitor content performance and prepare basic analytics reports.<br>Content Development Draft articles, announcements, speeches, presentations, and communication materials. Ensure all communications follow corporate brand guidelines and tone of voice. Proofread and edit communication materials for accuracy and consistency.<br>Corporate Projects Support CSR, sustainability, employer branding, and corporate reputation initiatives. Assist in coordinating communication activities across multiple markets and business functions. Support crisis communication preparedness by maintaining communication materials and stakeholder lists.<br>Administrative Support Maintain communication calendars, trackers, and project plans. Coordinate approvals with internal stakeholders. Support vendor and agency coordination when required.<br>Qualifications<br>Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or a related field.1–3 years of experience in Corporate Communications, Public Relations, or Internal Communications. Experience in a multinational organization or agency is an advantage.<br>Skills & Competencies<br>Excellent written and verbal communication skills in English and Arabic Strong writing, editing, and proofreading skills. Good understanding of media relations and corporate communications. Strong organizational and project coordination skills. Ability to manage multiple projects and deadlines. Attention to detail. Proficiency in Microsoft Office (Power Point, Word, Excel). Proficiency in Canva for creating communication materials, presentations, social media assets, and internal communication visuals. Familiarity with social media platforms and communication analytics.