Jobs in Tourism Sector in UAE
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[Not translated in selected language] <p><span><strong>Restaurant Manager</strong> <strong>|</strong> <strong>Shang Palace</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
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<p><span><strong>About Us</strong></span></p><br><br>
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<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
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<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
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<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
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<p><span>As a <strong>Restaurant Manager</strong>, you will oversee the daily operations of the restaurant by ensuring an authentic Chinese dining experience provided to the guests while maintaining Shangri-La’s luxury hospitality standards. Also, you will lead and develop the team, drive service excellence and revenue performance, and ensure high levels of guest satisfaction. And you will work closely with the culinary and beverage teams to maintain operational efficiency, quality, and consistency across all aspects of the outlet.</span></p><br><br>
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<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
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<ul>
<li><span>Oversee the daily operations of Shang Palace, ensuring smooth service and exceptional guest experiences.</span></li>
<li><span>Lead, coach, and develop the restaurant team to consistently deliver luxury Chinese dining and hospitality standards.</span></li>
<li><span>Monitor restaurant revenue, food and beverage costs, inventory, and other financial targets to achieve business objectives.</span></li>
<li><span>Build strong relationships with guests, handle feedback professionally, and ensure a high level of guest satisfaction.</span></li>
<li><span>Work closely with the Executive Chef and culinary team to promote Chinese cuisine, menu offerings, and beverage pairings while maintaining quality and consistency.</span></li>
</ul>
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<p><span><strong>About You:</strong></span></p><br><br>
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<ul>
<li><span>Fluent in Chinese and English, with excellent verbal communication skills.</span></li>
<li><span>Strong knowledge and understanding of Chinese cuisine, culture, dining etiquette, and service practices.</span></li>
<li><span>Strong commercial awareness with experience in revenue generation, upselling, and cost control.</span></li>
<li><span>Excellent organizational, problem-solving, and decision-making abilities.</span></li>
<li><span>Professional appearance, cultural awareness, and a strong passion for hospitality.</span></li>
<li><span>Diploma or bachelor’s degree in hospitality management, Hotel Management, Business Administration, or a related field preferred.</span></li>
<li><span>Training or certification in Food Safety and HACCP is advantageous and additional training in Chinese cuisine, wine, tea, or beverage service is an advantage.</span></li>
<li><span>5–7 years of Food & Beverage experience, with at least 2–3 years in a Restaurant Manager or equivalent leadership position.</span></li>
<li><span>Previous experience managing a Chinese restaurant or Chinese specialty outlet is preferred.</span></li>
<li><span>Experience managing Chinese-speaking guests and understanding their dining preferences and expectations.</span></li>
<li><span>Strong experience in team leadership, guest relations, revenue management, cost control, and restaurant operations.</span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
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<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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Hotel <br><br>The Lana<br><br> Division & Department <br><br>Food & Beverage - Restaurant<br><br> Job Title <br><br>Restaurant Supervisor - Riviera by Jean Imbert<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As a Restaurant Supervisor at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Annual Flight Allowance Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for spearheading the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience. You’ll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Restaurant Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy. You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses. By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service. During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings. Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation. In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.<br><br>The items shared are the essence of a day in the life of a Restaurant Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times. You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You are passionate about our industry and are aware of all the latest F&B trends and developments around the world. English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French or Spanish are highly desirable. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for ultra-luxury hotels and restaurants in the Middle East.<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Switchboard Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p>An exciting opportunity is available for a Restaurant Captain to lead front-of-house service and help deliver a smooth, welcoming dining experience. The role is ideal for a confident hospitality professional who can coordinate service staff and maintain high standards throughout restaurant operations.</p>
<p>Job Responsibilities:</p>
<p>– Supervise and coordinate daily restaurant service activities<br />
– Assign duties and guide waiters and service staff during shifts<br />
– Welcome guests and ensure attentive, professional service<br />
– Monitor table arrangements, orders, and service flow<br />
– Coordinate with kitchen staff to ensure timely food service<br />
– Handle guest requests and resolve routine service concerns<br />
– Monitor cleanliness, presentation, and service standards<br />
— Assist with staff training and daily briefings<br />
– Check tables and dining areas throughout service<br />
– Support the Restaurant Manager with daily operations<br />
– Ensure food safety, hygiene, and company procedures are followed</p>
<p>Company Benefits:</p>
<p>– Competitive salary based on experience<br />
– Professional hospitality environment<br />
– Training and development opportunities<br />
– Career growth opportunities<br />
– Attractive employment benefits</p>
<p>To Apply, Share Your CV At:<br />
aljamal.music.and.events@gmail.com</p>
<p>A busy dining operation in Dubai offers an opportunity for an experienced Restaurant Supervisor to coordinate front-of-house activities, support the service team, and help ensure an organized and enjoyable dining experience for guests.</p>
<p>Key Responsibilities<br />
Coordinate daily restaurant activities before, during, and after service.<br />
Assign sections and duties to waiters, hosts, runners, and support staff.<br />
Monitor table service to ensure orders are handled accurately and efficiently.<br />
Check guest arrivals, reservations, seating arrangements, and table availability.<br />
Assist the team during busy service periods and maintain smooth workflow.<br />
Respond professionally to guest requests, feedback, and service concerns.<br />
Coordinate with the kitchen regarding orders, special requests, and service timing.<br />
Monitor cleanliness, table presentation, and overall dining-area standards.<br />
Check food and beverage service according to established restaurant procedures.<br />
Support opening and closing activities, including cash and operational checks.<br />
Monitor staff attendance, grooming, punctuality, and workplace conduct.<br />
Train and guide new team members on service procedures and guest handling.<br />
Record operational issues and report important matters to restaurant management.<br />
Assist with stock, equipment, and supply requirements when necessary.<br />
Ensure hygiene, food safety, and workplace procedures are followed.<br />
Help maintain a positive and professional atmosphere among the service team.<br />
Requirements<br />
Previous experience in restaurant, hotel, café, or food & beverage operations is preferred.<br />
Experience in a supervisory or senior service position is an advantage.<br />
Freshers with relevant hospitality qualifications and strong leadership skills may also apply.<br />
Good knowledge of restaurant service and guest-handling procedures.<br />
Strong communication and interpersonal skills.<br />
Confident in coordinating staff during busy service periods.<br />
Good problem-solving and decision-making abilities.<br />
Professional appearance and customer-focused attitude.<br />
Basic computer and reporting skills.<br />
Ability to work under pressure and manage multiple tasks.<br />
Willingness to work rotating shifts, weekends, and public holidays.<br />
UAE/GCC hospitality experience is an advantage.</p>
<p>Applicants with relevant hospitality qualifications or experience may forward their updated CV to the email: hrjamal.hotels@gmail.com</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Telephone Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional phone and email support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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<p>Do you see yourself as a Restaurant Host for MezzaLuna at InterContinental Residence Suites® Dubai Festival City? </p><br><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</p><br><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><br><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><br><p>The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><span>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.</span></li><li><span>Ensure restaurant operating equipment is clean and in working order.</span></li><li><span>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.</span></li><li><span>Welcoming guests to the Restaurant, by using the Restaurant name.</span></li><li><span>Inquiring if they have a reservation and noting it in the reservation book if they do.</span></li><li><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.</span></li><li><span>Being attentive to guest requests.</span></li><li><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.</span></li><li><span>Take telephone bookings and document in the Reservation book according to restaurant standards.</span></li><li><span>Train servers and runners as per SOP.</span></li><li><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.</span></li><li><span>Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.</span></li><li><span>Might assist with food and beverage service.</span></li><li><span>Maintain detailed knowledge of menu, including daily specials.</span></li><li><span>Ensure tables are cleared quietly and efficiently.</span></li><li><span>Carry food and beverage trays in a safe manner to minimize breakages.</span></li><li><span>Complete dockets accurately and clearly.</span></li><li><span>Maintain current information on all general activities of the hotel.</span></li><li><span>Task related administrational tasks.</span></li><li><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.</span></li><li><span>Being attentive to guest requests.</span></li><li><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.</span></li><li><span>Take telephone bookings and document in the Reservation book according to restaurant standards.</span></li><li><span>Train servers and runners as per SOP.</span></li><li><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.</span></li><li><span>Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.</span></li><li><span>Might assist with food and beverage service.</span></li><li><span>Maintain detailed knowledge of menu, including daily specials.</span></li><li><span>Ensure tables are cleared quietly and efficiently.</span></li><li><span>Carry food and beverage trays in a safe manner to minimize breakages.</span></li><li><span>Complete dockets accurately and clearly.</span></li><li><span>Maintain current information on all general activities of the hotel.</span></li><li><span>Task related administrational tasks.</span></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Great communication skills.</li><li>Ability to work in a team and in different functions.</li><li>Warm and inviting personality.</li><li>Ability to think calmly under pressure.</li><li>Willingness to learn open-mindedly.</li><li>Passion of food and curiosity for something new.</li><li>Basic organisation skills in restaurant operation.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
Schedule: Flexible; ideally 1–2 sessions per week. Between 4pm-6pm Format: In-person We are looking for an exceptional Science & Engineering Tutor / Mentor to work with our 5-year-old son, who has a strong natural curiosity about how things work and is particularly fascinated by science, robotics, engineering, machines and building things. This is not a traditional tutoring role. We are looking for someone who can spark his curiosity, introduce him to the world of science and engineering, and turn his questions and ideas into hands-on projects. He is fascinated by the idea of building a submarine. We would love for this to become his first engineering project; not for the tutor to build it for him, but for the tutor to teach and guide him through the process of designing and building a simple, child-friendly model/toy submarine himself.<br>What we are looking for Someone who can introduce a young child to a broad range of STEM concepts through play, experimentation, building and real-world projects. The ideal tutor would be able to explore topics such as:Physics; especially buoyancy, floating/sinking, pressure, forces and motion Engineering and mechanical principles Robotics and simple machines Electronics and basic circuits Materials and how different materials behave Chemistry and simple, safe experiments Biology and the natural sciences Space, oceans and exploration Problem-solving, design thinking and experimentation The emphasis should be on learning by doing rather than worksheets or memorisation. The first project: Build a submarine We would love the tutor to take his idea seriously and turn it into a genuine mini engineering challenge. For example, the tutor could guide him through questions such as:Why does a submarine float? Why does it sink? How can we make it come back up? What makes it move? How can we control it? What materials should we use? Together, they could research, design, experiment, build, test, fail, modify and eventually create a simple working model. The goal isn't to produce a perfect submarine; the goal is for him to experience the engineering process himself. From there, we would love the tutor to develop a series of projects based on his interests and gradually introduce increasingly sophisticated concepts. The person we're looking for You might be:An engineer, scientist, robotics specialist, STEM educator or maker A university student or graduate in engineering/science with excellent experience working with young children A teacher who specialises in hands-on STEM education Someone with experience in robotics clubs, makerspaces, LEGO robotics, Arduino, simple electronics or engineering projects Or simply an exceptionally curious person with a strong STEM background and a talent for inspiring children Formal teaching qualifications are a plus, but they are not the most important thing. What matters most is that you genuinely enjoy working with young children and can make complex ideas fascinating and accessible to a 5-year-old. Personality is very important We are looking for someone who is:Curious and enthusiastic Patient and playful Creative and resourceful Excellent at explaining concepts to young children Comfortable allowing a child to experiment and make mistakes Able to follow a child's interests rather than rigidly following a curriculum Excited by questions like "But why?" and "What would happen if...?"More interested in developing a young scientist's mindset than simply teaching facts We would particularly value someone who can say:"I don't know. Let's figure it out."What success looks like We want to nurture his natural curiosity and help him develop the confidence to ask questions, form hypotheses, experiment, build things, solve problems and keep trying when something doesn't work. If you are passionate about science, engineering and helping children discover how the world works, we'd love to hear from you. Please tell us a little about your background, your experience working with children, and one or two examples of hands-on STEM projects you could imagine doing with a curious 5-year-old.
<p>A security and surveillance environment in Dubai offers an opportunity for an attentive CCTV Operator to monitor surveillance systems, identify unusual activity, and promptly communicate security concerns to the appropriate personnel.</p>
<p>Key Responsibilities<br />
Monitor CCTV cameras and surveillance screens across assigned areas.<br />
Observe entrances, exits, common areas, restricted zones, and other designated locations.<br />
Identify suspicious behavior, safety concerns, unauthorized access, or unusual incidents.<br />
Immediately report security incidents to the supervisor or security team.<br />
Maintain accurate records of incidents, observations, and monitoring activities.<br />
Review recorded footage when required for incident verification or investigation.<br />
Operate CCTV monitoring equipment and basic surveillance-control systems.<br />
Check camera feeds regularly and report faulty, unclear, or non-functioning cameras.<br />
Coordinate with security guards regarding incidents or suspicious activity.<br />
Maintain confidentiality of surveillance footage and security information.<br />
Follow established monitoring procedures and emergency-response instructions.<br />
Assist management or authorized personnel with footage retrieval when officially requested.<br />
Prepare basic shift handover notes and surveillance reports.<br />
Maintain continuous attention throughout assigned monitoring shifts.<br />
Requirements<br />
Previous experience as a CCTV Operator, Control Room Operator, Security Officer, or similar role is an advantage.<br />
Freshers with relevant security qualifications and good observation skills are welcome to apply.<br />
Basic knowledge of CCTV and surveillance systems.<br />
Strong observation and concentration abilities.<br />
Good communication and incident-reporting skills.<br />
Basic computer knowledge and ability to operate monitoring software.<br />
Able to remain calm and alert during emergencies or unusual situations.<br />
Responsible and trustworthy when handling confidential information.<br />
Good English communication skills.<br />
Willingness to work rotating shifts, nights, weekends, and holidays when required.<br />
UAE/GCC security experience is an advantage.<br />
Relevant UAE security certification or licence is an advantage, where applicable.</p>
<p>Applicants with relevant qualifications may forward their updated CV to Email: hrjamal.hotels@gmail.com</p>
<ul><li><p>Provide safe, courteous, and professional transportation for Client and guests, using the most efficient and appropriate routes.</p></li><li><p>Plan journeys in advance, taking into account traffic conditions, appointments, and special requirements to ensure punctuality.</p></li><li><p>Assist in handling shopping, and other personal items when required.</p></li><li><p>Carry out errands, including deliveries, collections, and drop-offs, ensuring all items are handled with care and confidentiality.</p></li></ul><p>Vehicle Care and Maintenance</p><ul><li><p>Maintain all assigned vehicles in excellent condition, including regular cleaning, basic upkeep, and coordinating scheduled servicing and repairs.</p></li><li><p>Conduct routine vehicle inspections, including checking fluid levels, tyre pressure, and overall roadworthiness, and report any faults or safety concerns promptly.</p></li><li><p>Manage vehicle-related documentation, including insurance, registration, service records, and renewal reminders, in coordination with the Household Manager.</p></li></ul><p>Safety and Professional Standards</p><ul><li><p>Comply with all UAE traffic laws and road safety regulations.</p></li><li><p>Maintain a professional appearance and uphold the highest standards of discretion, confidentiality, and customer service.</p></li><li><p>Ensure vehicles remain clean, presentable, and fully equipped at all times.</p></li><li><p>Follow safe manual handling practices when loading and unloading luggage, parcels, and other items.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid UAE driving licence with a clean driving record -driving license no 3 & 4 (Light & Heavy)</p></li><li><p>Previous experience as a Luxury Hotel driver, private driver, chauffeur, or in a similar role within a private household is preferred.</p></li><li><p>Excellent knowledge of UAE roads, routes, and traffic regulations.</p></li><li><p>Strong time management and organizational skills.</p></li><li><p>Professional, trustworthy, discreet, and service-oriented with excellent interpersonal skills.</p></li><li><p>Flexible with working hours, including evenings, weekends, and public holidays, when required.</p></li></ul>
<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p>
<p>Key Responsibilities<br />
Coordinate daily front-of-house activities during assigned shifts.<br />
Allocate tables and service sections among waiters and service staff.<br />
Welcome guests and assist with seating and service requirements.<br />
Monitor food and beverage service to maintain proper service standards.<br />
Coordinate closely with the kitchen regarding orders, timing, and special requests.<br />
Check table setup, cleanliness, and overall dining-area presentation.<br />
Assist team members during busy service periods.<br />
Handle routine guest requests and escalate complaints when necessary.<br />
Monitor order accuracy and ensure timely service.<br />
Support opening and closing procedures as assigned.<br />
Guide new team members on restaurant procedures and service standards.<br />
Monitor staff attendance, grooming, and professional conduct.<br />
Report operational issues, equipment concerns, or supply shortages to management.<br />
Note: Interested candidates can send their updated CV directly via email: hrjamal.hotels@gmail.com</p>
Guest Experience Expert (Russian Speaker) - Ajman Saray, a Luxury Collection Resort
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.</p>
<p><span>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.</span><br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Representative, Resort Kiosk</span></span></span> <br><span><span>(<span>20636</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p>The Representative, Resort Kiosk requires extensive guest interaction which needs to be maintained in a professional and friendly manner. The majority of the time, the Resort Kiosk Rep will be located in the East and West Towers, as well as the Leap of Faith Kiosk, but may be called upon to assist in all areas of the operation as required by the Management Team. Team members are responsible for handling guest queries, reservations/sales and customer service for all Dolphin Bay, Sea Lion Point, Marine Animal Interactions, as well as, Cabana Rentals at Aquaventure Water Park and the ATP Hotel Pool or as required by the Management Team. The position requires having extensive knowledge of all of the Atlantis the Palm Resort Activities pertaining to the 4 main attractions at Atlantis the Palm, as well as good product knowledge of the resort as a whole.</p><br> <p><strong>About the Role</strong></p><br>
<ul>
<li>Listening to the guests requirements and presenting appropriately to make a sale</li>
<li>Provide excellent customer service and selling the product that best suits the guests needs</li>
<li>Maintaining and developing relationships with existing guests in person and possible follow up via telephone calls and emails</li>
<li>Responding to incoming guests either in person, via email and phone enquiries, in a matter that best represents Atlantis the Palm’s 5 Star Service</li>
<li>Advising guests on product developments and discussing special promotions</li>
<li>Challenging any objections with a view to getting the guests to buy</li>
<li>Handling internal Attraction/Interaction bookings from Guest Services, Imperial Club, VIP Services, etc.</li>
<li>Responding to emails in a timely manner</li>
<li>Answering general queries for all programs in the Marine and Waterpark Division.</li>
<li>Answering general queries for all parts of the resort.</li>
<li>Processing of payments for interaction bookings</li>
<li>Resolving guest queries, concerns and/or complaints</li>
<li>Perform any and all tasks as assigned by your supervisors necessary within the operation of Dolphin Bay, Aquaventure Water Park, Sea Lion Point and The Lost Chambers Aquarium</li>
<li>Other assigned duties necessitated by operational demand</li>
<li>Representing their company at trade exhibitions, events and demonstrations</li>
<li>Familiar with Galaxy, eGalaxy and IOS operating Systems</li>
<li>Reviewing your own performance in order to hit and exceed daily and monthly targets</li>
<li>Check the daily inventory report for all inventoried interactions/cabana’s etc</li>
<li>Accurately recording sales and order information, and entering figures into our computer system</li>
<li>Attending team meeting and sharing best practice with colleagues</li>
<li>Making accurate, rapid cost calculations and providing customers with accurate quotations</li>
</ul> <p><strong>About You</strong></p><br>
<ul>
<li>Previous experience with B2C Sales and high quality guest service oriented organization</li>
<li>High School degree required</li>
<li>Previous experience with daily resort reception operations, reservation systems, call center operation, and guest service activities preferred</li>
<li>The ability to anticipate and deliver superior guest service</li>
<li>Ability to work outdoors, as well as, fast pace conditions</li>
<li>Must be able to stand for long time periods, and be able to work in inclement weather conditions</li>
<li>Ability to be flexible with work schedule including weekends and holidays</li>
<li>The ability to troubleshoot and resolve problems quickly</li>
<li>Demonstrates the ability to communicate in a clear and professional manner</li>
<li>Excellent interpersonal, teamwork and planning skills</li>
<li>Proficient in the use of computer software and systems</li>
<li><u>Essential</u> to position & to executing job responsibilities. Fluent in English, (Arabic, Russian, Chinese a plus<em>)</em></li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<strong>Company Description<br><br></strong><strong><strong>Raffles Hotels & Resorts<br><br></strong></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br><strong><strong>Raffles Dubai<br><br></strong></strong>An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.<br><br><strong><strong>About the Application Process: <br><br></strong></strong>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at <strong>Raffles Dubai</strong> as our new <strong>Waiter/Waitress </strong>in Solo Italian Restaurant to work together with the support of colleagues and superiors to create a luxurious and professional F&B experience for our guests. To remain motivated, efficient and guest centric to help the department and the hotel meet goals and objectives. To ensure absolute guest satisfaction and adhere to consistent standards under the supervision and guidance of the Outlet Leaders. This position reports to Assistant Restaurant Manager.<br><br><strong>Key Roles & Responsibilities<br><br></strong><ul><li>Uphold discipline, grooming standards, and punctuality in line with Raffles and Outlet expectations.</li><li>Demonstrate strong knowledge of LQA standards and ensure consistent compliance throughout service.</li><li>Follow all LQA and Outlet service standards while maintaining maximum efficiency to deliver Service Excellence.</li><li>Maintain thorough knowledge of the menu, ingredients, and preparation methods to confidently describe dishes and provide informed recommendations through continuous learning and training.</li><li>Possess comprehensive understanding of allergens and dietary requirements, strictly following established SOPs.</li><li>Maintain full knowledge of bar operations, including coffee, tea, and cocktails, ensuring high-quality standards of preparation and presentation.</li><li>Support colleagues across all areas of the Outlet as required to ensure seamless guest experiences.</li><li>Address guests by name whenever possible to deliver personalized service in line with Raffles Service Culture.</li><li>Recognize and acknowledge regular and VIP guests, noting, respecting their preferences and communicate it to the Outlet Leader/Manager and ensure accurate updates in Opera for in-house guests.</li><li>Conduct regular guest satisfaction checks, professionally handling feedback and escalating concerns where necessary.</li><li>Immediately report any guest complaints, incidents, or operational challenges to Outlet Leadership following escalation procedures.</li><li>Perform all opening, closing, and side duties, completing all required checklists accurately.</li><li>Participate in monthly equipment inventories and report discrepancies promptly.</li><li>Assist in minimizing waste, breakages, and equipment mishandling.</li><li>Liaise with Housekeeping, Stewarding, and Engineering to ensure exceptional cleanliness and maintenance standards of the Outlet following a “clean as you go” philosophy.</li><li>Ensure the Outlet remains clean, organized, and hygienic at all times.</li><li>Demonstrate awareness of Outlet targets and actively contribute through upselling and guest engagement.</li><li>Foster strong team communication through verbal interaction and approved internal communication platforms.</li><li>Maintain knowledge of all Hotel outlets and services to guide guests effectively.</li><li>Complete all departmental paperwork, logs, and reports accurately and within deadlines.</li><li>Attend all required training sessions with enthusiasm and commitment to professional development.</li><li>Handle cash and financial transactions with accuracy, integrity, and adherence to established procedures.</li><li>Assist other Food & Beverage outlets during peak operational periods when required.</li><li>Perform any additional duties assigned by Hotel Management.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role? <br><br></strong><strong>PERSONAL ATTRIBUTES<br><br></strong><ul><li>Positive, energetic, and guest-focused personality.</li><li>Impeccable grooming and professional presentation at all times.</li><li>Strong work ethic with flexibility and willingness to support operational needs.</li><li>Excellent interpersonal and communication skills.</li><li>Friendly, respectful, and collaborative approach toward colleagues and leaders.</li><li>Consistent use of professional verbal and non-verbal communication.</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions. </li><li>Foster an inclusive environment where every individual feels valued and respected <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Hospitality Studies is preferable</li><li>Strong reading, writing and oral proficiency in the English language</li><li>A second foreign language is a plus<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Minimum of 2 year’s experience within Food & Beverage</li><li>Experience in 5* luxury hospitality<br><br></li></ul>Additional Information<br><br><strong><strong>Employee Benefits:</strong></strong><strong> <br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong><strong>discounted stays across Fairmont & Raffles properties</strong></strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong><strong>Our Values<br><br></strong></strong>Respect:<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence:<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging:<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment:<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity:<br><br>We build trust through mutual respect and being authentic.<br><br><strong><strong>Diversity & Inclusion<br><br></strong></strong>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
<p>A reputable hospitality company is looking for an experienced and professional Hotel Manager to oversee daily hotel operations, supervise staff, maintain service standards, and ensure guest satisfaction. Candidates with strong leadership and hospitality management skills are encouraged to apply.</p>
<p>Key Responsibilities</p>
<p>Oversee daily hotel operations and departmental activities.</p>
<p>Supervise and coordinate front office, housekeeping, and food service teams.</p>
<p>Maintain high standards of guest service and satisfaction.</p>
<p>Handle guest complaints and resolve operational issues professionally.</p>
<p>Monitor room occupancy, reservations, and hotel performance.</p>
<p>Manage staff schedules, training, and performance.</p>
<p>Monitor operating expenses and support budget management.</p>
<p>Ensure compliance with hotel policies, hygiene, and safety standards.</p>
<p>Coordinate with suppliers and maintain smooth operational activities.</p>
<p>Requirements</p>
<p>Diploma or bachelor’s degree in Hospitality Management, Hotel Administration, or a related field is preferred.</p>
<p>Previous experience in hotel management or a senior hospitality position is required.</p>
<p>Strong knowledge of hotel operations and guest service standards.</p>
<p>Excellent leadership, communication, and decision-making skills.</p>
<p>Good organizational and problem-solving abilities.</p>
<p>Knowledge of hotel management software is an advantage.</p>
<p>Preferred Skills</p>
<p>Hotel Operations | Hospitality Management | Guest Relations | Team Leadership | Staff Supervision | Budget Management | Reservation Management | Service Quality Control</p>
<p>Category: Supervisor / Foreman<br />
Industry: Hotel / Hospitality / Tourism</p>
<p>To apply, share your CV at:<br />
amalchaudhary248@gmail.com</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li> A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety</li><li>Maintain a good rapport and work relation with staff in the assigned department and within the hotel</li><li>Maintain and update the restaurants guest history</li><li>Maintain a legible and up to date reservation book</li><li>Maintain and coordinate the printing of the respective restaurant menus</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<ul><li>Monitors and controls operational performance of Well Head platforms (WHP), Production</li><li>Manifold Platform (PMP), and Water Injection Plant (WIP).</li><li>Checks the operation of the wellhead platforms and the flowing / injection status frequently. If a string has ceased to flow due to any other reason, informs Field team to initiate action to</li><li>revive.</li><li>Constantly monitors Satah Field (WHP’s / PMP) and WI plant parameters and adjust accordingly. Advise Field &amp; WI teams to initiate necessary actions as required to ensure</li><li>operational objectives are achieved.</li><li>Constantly monitors the new DCS, ESD, PLC &amp; Fire/Gas System and takes corrective actions as required.</li><li>Coordinates with Field team and ZIRKU while pigging operation of Water, Oil, and Gas lines and ensure they were effective and performed within agreed procedures.</li><li>Coordinates with Plant Operators during plant shutdown / start up, process upsets, permutation of equipment, and altering process conditions.</li><li>Depressurizing / pressurizing oil flow lines and performs remote operation and required coordination with field personnel for Rig or Barge moves.</li><li>Monitors the Start / Stop sequence of equipment. In case the sequence is aborted, identify the reason and coordinate with corresponding Plant Operator to take corrective action.</li><li>Communicate alarms with plant operator to investigate the cause and rectify as required.</li><li>Starts Fire Pumps and informs plant operators to activate deluge during emergencies as required.</li><li>At WIP, issues work permits already approved by the supervisor, after making sure that all safety precautions prescribed in the permit are fulfilled; and checks the equipment for correct</li><li>operation when maintenance work is completed or after inspection.</li><li>At WIP, lead and guide Operators and helpers working with him in accordance with established programs and instructions.</li><li>At WIP, monitors and controls all activities, being his area of responsibility, conforming to HSE standards and guidelines” set by the company</li><li>At WIP, follow up the Chemical treatment programs and maintain inventory. Updates chemical and lab material stocks and prepares bi monthly stock reports.</li><li>Monitors the quality of the product, intermediates, and takes necessary corrective actions when the lab analysis indicates deviation from standard norms.</li><li>Reports any deviation in parameters, and abnormalities in operation, to concerned team and Operation Supervisor.</li><li>Records activities planned Inspection, Maintenance, and Shutdown. Maintains log book for both Satah Field and WI Plant.</li><li>Prepares / generates various reports as per procedure, which are required for Management review / HSE standards and guidelines.</li><li>Ensures weekly and monthly schedules are maintained for pumps performance tests, Oil / Gas /Water lines pigging, corrosion monitoring, lab tests, total oil flow measurements, fire</li><li>water pumps weekly test run, fire fighting monthly function test and fire and gas alarms weekly tests.</li><li>Monitors and controls all activities within his area of responsibility are conforming to “HSE Standards &amp; Guide lines” set by the Company.</li><li>Receives emergency calls and responds as necessary. Under emergencies, carrys out individual plant shutdown or field shutdown as the situation warrants.</li><li>Follows up the implementation of Work permit system and issues safety lock off certificates.</li><li>Guides &amp; develops U.A.E national developees to achieve their target position set by hierarchy.</li><li>Carries out the job function in accordance with HSE Commitment and Policy of the strategic objectives and targets stipulated in ZADCO HSE Management System Documents.</li></ul>