Jobs in Tourism Sector - Dubai UAE

<ol><li><p>Handle daily tour and activity bookings through WhatsApp, phone, website and other booking channels.</p></li><li><p>Respond quickly and professionally to customer inquiries.</p></li><li><p>Provide customers with tour details, prices, availability and pickup information.</p></li><li><p>Convert inquiries into confirmed bookings.</p></li><li><p>Confirm customer details, pickup locations, dates and tour selections.</p></li><li><p>Coordinate reservations with drivers, guides and the operations team.</p></li><li><p>Maintain accurate booking records and daily reservation schedules.</p></li><li><p>Follow up with customers regarding pending inquiries and bookings.</p></li><li><p>Handle customer questions and assist with basic complaints or booking changes.</p></li><li><p>Promote suitable tour upgrades and additional activities when appropriate.</p></li><li><p>Coordinate with the operations team to ensure smooth customer pickup and tour arrangements.</p></li><li><p>Assist with online booking platforms and reservation systems.</p></li><li><p>Prepare daily booking and reservation reports.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Friendly and professional with customers.</p></li><li><p>Fast at responding to inquiries.</p></li><li><p>Confident in converting inquiries into bookings.</p></li><li><p>Organized and responsible.</p></li><li><p>Comfortable working in a busy tourism environment.</p></li><li><p>Able to work independently as well as with the operations team.</p></li></ol>

???? We’re Hiring: Ticketing Specialist / Tour Reservation Lead???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused travel and tourism organization dedicated to providing reliable booking services, seamless travel arrangements, and professional customer experiences. Our teams coordinate reservations, ticketing, tour packages, transportation, and travel support while maintaining accuracy and strong service standards. We value customer satisfaction, attention to detail, responsiveness, and operational excellence. We are looking for an experienced travel professional who can manage reservations efficiently and provide customers with confident, knowledgeable support. The Role We are seeking an experienced Ticketing Specialist / Tour Reservation Lead to manage flight and travel bookings, tour reservations, ticketing activities, itinerary coordination, and customer requests. The ideal candidate is organized, customer-focused, commercially aware, and comfortable handling multiple reservations, schedule changes, payment details, and time-sensitive travel arrangements. Key Responsibilities Manage flight, hotel, tour, transportation, activity, and travel-package reservations. Process new bookings, amendments, cancellations, rebookings, refunds, and ticket changes accurately. Review customer requirements and recommend suitable approved travel options and tour packages. Prepare and issue tickets, booking confirmations, vouchers, itineraries, invoices, and travel documentation. Coordinate with airlines, hotels, tour operators, destination-management companies, transport providers, and other travel partners. Monitor reservation status, ticketing deadlines, payment deadlines, availability, and booking confirmations. Follow up on pending reservations, waitlists, unpaid bookings, schedule changes, and supplier confirmations. Handle customer inquiries regarding destinations, itineraries, ticket conditions, booking policies, and travel arrangements. Provide clear information regarding fares, cancellation policies, amendment rules, baggage allowances, and other applicable booking conditions. Assist customers with itinerary changes, flight disruptions, cancellations, delays, and alternative travel arrangements. Maintain accurate customer profiles, booking records, payment information, and travel documentation. Verify passenger names, dates, destinations, ticket details, and other booking information before final issuance. Coordinate group bookings, corporate travel arrangements, tours, excursions, and special travel requirements where applicable. Support sales teams with quotations, travel packages, itinerary proposals, and booking-related information. Identify opportunities for upgrades, additional services, tour packages, transfers, activities, and other approved travel products. Maintain strong relationships with travel suppliers, partners, and corporate clients. Track booking revenue, sales activity, cancellations, refunds, and other reservation-related performance indicators. Prepare reservation, ticketing, sales, customer-service, and operational reports for management. Monitor booking errors and identify opportunities to improve reservation workflows and customer experience. Support the training and daily coordination of junior reservation or ticketing staff. Assist with quality checks to ensure bookings comply with company procedures and supplier requirements. Maintain strict confidentiality of customer identity, passport information, payment details, and travel records. Handle customer complaints professionally and escalate complex cases when required. Ensure all booking and ticketing activities comply with company policies, supplier terms, data-protection requirements, and applicable UAE regulations. Requirements Bachelor’s degree or equivalent qualification in Tourism, Hospitality, Travel Management, Business Administration, or a related field is preferred.3+ years of professional experience in travel reservations, airline ticketing, tour operations, travel agencies, or hospitality is preferred. Strong knowledge of reservation, ticketing, itinerary management, and tour-booking processes. Excellent spoken and written English communication skills. Additional languages such as Arabic, Hindi, French, Mandarin, or Russian are advantageous. Strong customer-service, communication, negotiation, and problem-solving skills. Excellent attention to detail when handling passenger information, booking details, fares, and travel documentation. Ability to manage multiple reservations and time-sensitive requests efficiently. Experience with GDS, airline reservation, hotel-booking, tour-management, or travel CRM systems is advantageous. Familiarity with Amadeus, Sabre, Galileo, Travelport, or similar systems is advantageous. Strong Microsoft Excel, Word, Outlook, and digital-platform skills. Knowledge of international travel procedures, fare rules, ticketing conditions, and booking policies is advantageous. UAE or GCC travel-industry experience is advantageous. Experience with corporate travel, leisure travel, group tours, destination management, or luxury travel is advantageous. IATA, travel-management, tourism, hospitality, or other relevant professional certifications are advantageous but not required. What We Offer Flexible part-time working opportunities within a professional travel and tourism environment. Competitive compensation aligned with experience, ticketing expertise, and reservation responsibilities. Opportunity to develop expertise across ticketing, tour operations, travel planning, customer service, and supplier management. Exposure to global travel suppliers, reservation systems, tourism products, corporate travel, and international destinations. Professional development opportunities and continuous learning in travel technology, ticketing, tourism operations, and customer experience. A dynamic and collaborative environment where accuracy, customer satisfaction, responsiveness, professionalism, and operational excellence are highly valued.

<p>A hotel is looking for a professional, friendly, and customer-oriented Hotel Concierge Assistant to join its hospitality team. The selected candidate will assist guests by providing information, personalized services, and recommendations to ensure a comfortable, pleasant, and memorable stay.</p> <p>Key Responsibilities</p> <p>Welcome and assist hotel guests professionally.</p> <p>Provide information about hotel facilities and services.</p> <p>Arrange transportation, taxis, and airport transfers.</p> <p>Assist guests with restaurant reservations and tour bookings.</p> <p>Recommend local attractions, shopping destinations, and entertainment options.</p> <p>Handle guest inquiries, requests, and complaints.</p> <p>Coordinate with reception, housekeeping, and other hotel departments.</p> <p>Maintain excellent customer service standards.</p> <p>CANDIDATES CAN SEND THEIR CV TOEMAIL: hrjamal.hotels@gmail.com</p>

<p>A hotel is looking for a professional, friendly, and customer-oriented Hotel Concierge Assistant to join its hospitality team. The selected candidate will assist guests by providing information, personalized services, and recommendations to ensure a comfortable, pleasant, and memorable stay.</p> <p>Key Responsibilities</p> <p>Welcome and assist hotel guests professionally.</p> <p>Provide information about hotel facilities and services.</p> <p>Arrange transportation, taxis, and airport transfers.</p> <p>Assist guests with restaurant reservations and tour bookings.</p> <p>Recommend local attractions, shopping destinations, and entertainment options.</p> <p>Handle guest inquiries, requests, and complaints.</p> <p>Coordinate with reception, housekeeping, and other hotel departments.</p> <p>Maintain excellent customer service standards.</p> <p>CANDIDATES CAN SEND THEIR CV TOEMAIL: hrjamal.hotels@gmail.com</p>

Position: Sales Executive – 5-Star Hotel | Dubai, UAE<br>Location: Dubai, United Arab Emirates Salary: Competitive package based on qualifications and experience<br>A prestigious 5-star hotel in Dubai is seeking an experienced Sales Executive to join its Sales & Marketing team. The position requires a proactive hotel sales professional with current or recent 5-star hotel sales experience in Dubai, strong knowledge of the local hospitality market and proven experience in generating new business and managing key client accounts.<br>Key Responsibilities:Generate new business and revenue across Corporate, Leisure, Groups and MICE segments. Develop and maintain strong relationships with corporate clients, DMCs, travel agencies, tour operators and event partners. Identify new business opportunities through proactive sales calls, client visits, networking and market research. Conduct regular sales calls, client meetings, site inspections and client entertainment. Promote the hotel's rooms, restaurants, meeting facilities, events and other services. Manage and grow existing hotel accounts while developing new corporate and leisure accounts. Prepare and follow up on proposals, contracts, quotations and business opportunities. Negotiate rates and commercial agreements in line with the hotel's revenue strategy. Monitor Dubai hotel market trends, competitor activities and account production. Achieve assigned monthly and annual sales targets. Maintain accurate records of sales activities, client information and business opportunities. Work closely with Revenue Management, Marketing, Reservations and Operations to maximize business conversion and guest satisfaction. Participate in trade shows, networking events, exhibitions and other sales and promotional activities. Prepare regular sales reports and provide market feedback to the Sales Manager and Director of Sales.<br>Requirements:Current or recent sales experience in a 5-star hotel in Dubai. Minimum 2–3 years of hotel sales experience, preferably in Dubai. Currently or recently working as Sales Executive, Sales Manager or an equivalent hotel sales position. Strong knowledge of the Dubai 5-star hotel market. Proven experience in hotel sales and business development. Proven experience managing and developing hotel accounts. Experience across Corporate, Leisure, Groups and/or MICE segments. Established network within the Dubai hospitality and travel market is an advantage. Proven record of achieving sales targets and generating new business. Strong communication, negotiation and relationship-management skills. Proactive, target-driven and commercially minded approach.

<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p> <p>Key Responsibilities<br /> Coordinate daily front-of-house activities during assigned shifts.<br /> Allocate tables and service sections among waiters and service staff.<br /> Welcome guests and assist with seating and service requirements.<br /> Monitor food and beverage service to maintain proper service standards.<br /> Coordinate closely with the kitchen regarding orders, timing, and special requests.<br /> Check table setup, cleanliness, and overall dining-area presentation.<br /> Assist team members during busy service periods.<br /> Handle routine guest requests and escalate complaints when necessary.<br /> Monitor order accuracy and ensure timely service.<br /> Support opening and closing procedures as assigned.<br /> Guide new team members on restaurant procedures and service standards.<br /> Monitor staff attendance, grooming, and professional conduct.<br /> Report operational issues, equipment concerns, or supply shortages to management.<br /> Note: Interested candidates can send their updated CV directly via email: hrjamal.hotels@gmail.com</p>

<p>A reputable hospitality company is looking for an experienced and professional Hotel Manager to oversee daily hotel operations, supervise staff, maintain service standards, and ensure guest satisfaction. Candidates with strong leadership and hospitality management skills are encouraged to apply.</p> <p>Key Responsibilities</p> <p>Oversee daily hotel operations and departmental activities.</p> <p>Supervise and coordinate front office, housekeeping, and food service teams.</p> <p>Maintain high standards of guest service and satisfaction.</p> <p>Handle guest complaints and resolve operational issues professionally.</p> <p>Monitor room occupancy, reservations, and hotel performance.</p> <p>Manage staff schedules, training, and performance.</p> <p>Monitor operating expenses and support budget management.</p> <p>Ensure compliance with hotel policies, hygiene, and safety standards.</p> <p>Coordinate with suppliers and maintain smooth operational activities.</p> <p>Requirements</p> <p>Diploma or bachelor&#8217;s degree in Hospitality Management, Hotel Administration, or a related field is preferred.</p> <p>Previous experience in hotel management or a senior hospitality position is required.</p> <p>Strong knowledge of hotel operations and guest service standards.</p> <p>Excellent leadership, communication, and decision-making skills.</p> <p>Good organizational and problem-solving abilities.</p> <p>Knowledge of hotel management software is an advantage.</p> <p>Preferred Skills</p> <p>Hotel Operations | Hospitality Management | Guest Relations | Team Leadership | Staff Supervision | Budget Management | Reservation Management | Service Quality Control</p> <p>Category: Supervisor / Foreman<br /> Industry: Hotel / Hospitality / Tourism</p> <p>To apply, share your CV at:<br /> amalchaudhary248@gmail.com</p>

<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p> <p>Key Responsibilities<br /> Coordinate daily front-of-house activities during assigned shifts.<br /> Allocate tables and service sections among waiters and service staff.<br /> Welcome guests and assist with seating and service requirements.<br /> Monitor food and beverage service to maintain proper service standards.<br /> Coordinate closely with the kitchen regarding orders, timing, and special requests.<br /> Check table setup, cleanliness, and overall dining-area presentation.<br /> Assist team members during busy service periods.<br /> Handle routine guest requests and escalate complaints when necessary.<br /> Monitor order accuracy and ensure timely service.<br /> Support opening and closing procedures as assigned.<br /> Guide new team members on restaurant procedures and service standards.<br /> Monitor staff attendance, grooming, and professional conduct.<br /> Report operational issues, equipment concerns, or supply shortages to management.<br /> Note: Interested candidates can send their updated CV directly via email: info.aljamal.hotels.services@gmail.com</p>

Company Description<br><br>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br><br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree , Angsana , Cassia , Dhawa and Laguna , and the highly anticipated new brands of Homm , Garrya , Folio, and two new Banyan Tree brand extensions - Escape and Veya .<br><br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.<br><br>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.<br><br>Job Description<br><br>Role Overview<br><br>As a Resort Host at Banyan Tree Dubai, you are the first point of contact for our guests and play a key role in shaping their overall experience. You will provide a warm, seamless, and personalised arrival and departure experience, ensuring all guest interactions reflect the elegance, calm, and intuitive service standards of the Banyan Tree brand.<br><br>You will handle check-in, check-out, guest enquiries, and support the smooth running of front office operations with professionalism and attention to detail.<br><br>Key Responsibilities<br><br>Guest Arrival & Departure<br><br>Welcome guests warmly upon arrival and ensure a smooth check-in experience. Process check-ins and check-outs accurately using the hotel PMS system. Escort or direct guests to rooms/resort areas where required. Ensure all departure formalities are handled efficiently and professionally.<br><br>Guest Experience & Relations<br><br>Act as a key point of contact for guest enquiries and requests. Provide personalised information about resort facilities, services, and local area. Handle guest feedback and complaints with professionalism and care, escalating where necessary. Anticipate guest needs to enhance the overall stay experience.<br><br>Front Office Operations<br><br>Manage room allocations in coordination with Housekeeping and Reservations. Ensure accurate and up-to-date guest records in the system. Handle cash, billing, and payment transactions accurately. Support daily front office reporting and handovers.<br><br>Communication & Coordination<br><br>Coordinate with Housekeeping, Concierge, and F&B teams to ensure seamless guest service. Communicate guest preferences, special requests, and VIP requirements effectively. Support smooth flow of operations during peak check-in/check-out periods.<br><br>Service Excellence<br><br>Deliver service that reflects Banyan Tree’s luxury and personalised hospitality standards. Maintain a calm, polished, and professional presence at all times. Ensure consistency in service delivery across all guest touchpoints.<br><br>Health, Safety & Compliance<br><br>Follow all front office procedures, safety protocols, and data privacy standards. Ensure proper handling of guest information and payments. Comply with all brand and operational SOPs.<br><br>Qualifications<br><br>Qualifications & Experience<br><br>Previous experience as a Receptionist, Front Desk Agent, or Guest Service Agent in a luxury hotel or resort preferred. Strong knowledge of front office operations and guest service standards. Experience with hotel PMS systems (Opera or similar) is an advantage. Excellent spoken English; additional languages are beneficial.<br><br>Competencies<br><br>Strong guest-centric mindset Excellent communication and interpersonal skills Professional presentation and grooming Ability to multitask in a fast-paced environment Strong attention to detail Calm and composed under pressure Problem-solving and decision-making ability Team collaboration<br><br>Additional Information<br><br>Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.

<p>A busy dining operation in Dubai offers an opportunity for an experienced Restaurant Supervisor to coordinate front-of-house activities, support the service team, and help ensure an organized and enjoyable dining experience for guests.</p> <p>Key Responsibilities<br /> Coordinate daily restaurant activities before, during, and after service.<br /> Assign sections and duties to waiters, hosts, runners, and support staff.<br /> Monitor table service to ensure orders are handled accurately and efficiently.<br /> Check guest arrivals, reservations, seating arrangements, and table availability.<br /> Assist the team during busy service periods and maintain smooth workflow.<br /> Respond professionally to guest requests, feedback, and service concerns.<br /> Coordinate with the kitchen regarding orders, special requests, and service timing.<br /> Monitor cleanliness, table presentation, and overall dining-area standards.<br /> Check food and beverage service according to established restaurant procedures.<br /> Support opening and closing activities, including cash and operational checks.<br /> Monitor staff attendance, grooming, punctuality, and workplace conduct.<br /> Train and guide new team members on service procedures and guest handling.<br /> Record operational issues and report important matters to restaurant management.<br /> Assist with stock, equipment, and supply requirements when necessary.<br /> Ensure hygiene, food safety, and workplace procedures are followed.<br /> Help maintain a positive and professional atmosphere among the service team.<br /> Requirements<br /> Previous experience in restaurant, hotel, café, or food &amp; beverage operations is preferred.<br /> Experience in a supervisory or senior service position is an advantage.<br /> Freshers with relevant hospitality qualifications and strong leadership skills may also apply.<br /> Good knowledge of restaurant service and guest-handling procedures.<br /> Strong communication and interpersonal skills.<br /> Confident in coordinating staff during busy service periods.<br /> Good problem-solving and decision-making abilities.<br /> Professional appearance and customer-focused attitude.<br /> Basic computer and reporting skills.<br /> Ability to work under pressure and manage multiple tasks.<br /> Willingness to work rotating shifts, weekends, and public holidays.<br /> UAE/GCC hospitality experience is an advantage.</p> <p>Applicants with relevant hospitality qualifications or experience may forward their updated CV to the email: hrjamal.hotels@gmail.com</p>

Hotel <br><br>The Lana<br><br> Division & Department <br><br>Food & Beverage - Restaurant<br><br> Job Title <br><br>Restaurant Supervisor - Riviera by Jean Imbert<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As a Restaurant Supervisor at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Annual Flight Allowance Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for spearheading the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience. You’ll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Restaurant Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy. You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses. By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service. During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings. Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation. In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.<br><br>The items shared are the essence of a day in the life of a Restaurant Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times. You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You are passionate about our industry and are aware of all the latest F&B trends and developments around the world. English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French or Spanish are highly desirable. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for ultra-luxury hotels and restaurants in the Middle East.<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai

<p>An exciting opportunity is available for a Restaurant Captain to lead front-of-house service and help deliver a smooth, welcoming dining experience. The role is ideal for a confident hospitality professional who can coordinate service staff and maintain high standards throughout restaurant operations.</p> <p>Job Responsibilities:</p> <p>&#8211; Supervise and coordinate daily restaurant service activities<br /> &#8211; Assign duties and guide waiters and service staff during shifts<br /> &#8211; Welcome guests and ensure attentive, professional service<br /> &#8211; Monitor table arrangements, orders, and service flow<br /> &#8211; Coordinate with kitchen staff to ensure timely food service<br /> &#8211; Handle guest requests and resolve routine service concerns<br /> &#8211; Monitor cleanliness, presentation, and service standards<br /> &#8212; Assist with staff training and daily briefings<br /> &#8211; Check tables and dining areas throughout service<br /> &#8211; Support the Restaurant Manager with daily operations<br /> &#8211; Ensure food safety, hygiene, and company procedures are followed</p> <p>Company Benefits:</p> <p>&#8211; Competitive salary based on experience<br /> &#8211; Professional hospitality environment<br /> &#8211; Training and development opportunities<br /> &#8211; Career growth opportunities<br /> &#8211; Attractive employment benefits</p> <p>To Apply, Share Your CV At:<br /> aljamal.music.and.events@gmail.com</p>

<p>A busy dining operation in Dubai offers an opportunity for an experienced Restaurant Supervisor to coordinate front-of-house activities, support the service team, and help ensure an organized and enjoyable dining experience for guests.</p> <p>Key Responsibilities<br /> Coordinate daily restaurant activities before, during, and after service.<br /> Assign sections and duties to waiters, hosts, runners, and support staff.<br /> Monitor table service to ensure orders are handled accurately and efficiently.<br /> Check guest arrivals, reservations, seating arrangements, and table availability.<br /> Assist the team during busy service periods and maintain smooth workflow.<br /> Respond professionally to guest requests, feedback, and service concerns.<br /> Coordinate with the kitchen regarding orders, special requests, and service timing.<br /> Monitor cleanliness, table presentation, and overall dining-area standards.<br /> Check food and beverage service according to established restaurant procedures.<br /> Support opening and closing activities, including cash and operational checks.<br /> Monitor staff attendance, grooming, punctuality, and workplace conduct.<br /> Train and guide new team members on service procedures and guest handling.<br /> Record operational issues and report important matters to restaurant management.<br /> Assist with stock, equipment, and supply requirements when necessary.<br /> Ensure hygiene, food safety, and workplace procedures are followed.<br /> Help maintain a positive and professional atmosphere among the service team.<br /> Requirements<br /> Previous experience in restaurant, hotel, café, or food &amp; beverage operations is preferred.<br /> Experience in a supervisory or senior service position is an advantage.<br /> Freshers with relevant hospitality qualifications and strong leadership skills may also apply.<br /> Good knowledge of restaurant service and guest-handling procedures.<br /> Strong communication and interpersonal skills.<br /> Confident in coordinating staff during busy service periods.<br /> Good problem-solving and decision-making abilities.<br /> Professional appearance and customer-focused attitude.<br /> Basic computer and reporting skills.<br /> Ability to work under pressure and manage multiple tasks.<br /> Willingness to work rotating shifts, weekends, and public holidays.<br /> UAE/GCC hospitality experience is an advantage.</p> <p>Applicants with relevant hospitality qualifications or experience may forward their updated CV to the email: hrjamal.hotels@gmail.com</p>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Switchboard Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Telephone Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional phone and email support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Schedule: Flexible; ideally 1–2 sessions per week. Between 4pm-6pm Format: In-person We are looking for an exceptional Science & Engineering Tutor / Mentor to work with our 5-year-old son, who has a strong natural curiosity about how things work and is particularly fascinated by science, robotics, engineering, machines and building things. This is not a traditional tutoring role. We are looking for someone who can spark his curiosity, introduce him to the world of science and engineering, and turn his questions and ideas into hands-on projects. He is fascinated by the idea of building a submarine. We would love for this to become his first engineering project; not for the tutor to build it for him, but for the tutor to teach and guide him through the process of designing and building a simple, child-friendly model/toy submarine himself.<br>What we are looking for Someone who can introduce a young child to a broad range of STEM concepts through play, experimentation, building and real-world projects. The ideal tutor would be able to explore topics such as:Physics; especially buoyancy, floating/sinking, pressure, forces and motion Engineering and mechanical principles Robotics and simple machines Electronics and basic circuits Materials and how different materials behave Chemistry and simple, safe experiments Biology and the natural sciences Space, oceans and exploration Problem-solving, design thinking and experimentation The emphasis should be on learning by doing rather than worksheets or memorisation. The first project: Build a submarine We would love the tutor to take his idea seriously and turn it into a genuine mini engineering challenge. For example, the tutor could guide him through questions such as:Why does a submarine float? Why does it sink? How can we make it come back up? What makes it move? How can we control it? What materials should we use? Together, they could research, design, experiment, build, test, fail, modify and eventually create a simple working model. The goal isn't to produce a perfect submarine; the goal is for him to experience the engineering process himself. From there, we would love the tutor to develop a series of projects based on his interests and gradually introduce increasingly sophisticated concepts. The person we're looking for You might be:An engineer, scientist, robotics specialist, STEM educator or maker A university student or graduate in engineering/science with excellent experience working with young children A teacher who specialises in hands-on STEM education Someone with experience in robotics clubs, makerspaces, LEGO robotics, Arduino, simple electronics or engineering projects Or simply an exceptionally curious person with a strong STEM background and a talent for inspiring children Formal teaching qualifications are a plus, but they are not the most important thing. What matters most is that you genuinely enjoy working with young children and can make complex ideas fascinating and accessible to a 5-year-old. Personality is very important We are looking for someone who is:Curious and enthusiastic Patient and playful Creative and resourceful Excellent at explaining concepts to young children Comfortable allowing a child to experiment and make mistakes Able to follow a child's interests rather than rigidly following a curriculum Excited by questions like "But why?" and "What would happen if...?"More interested in developing a young scientist's mindset than simply teaching facts We would particularly value someone who can say:"I don't know. Let's figure it out."What success looks like We want to nurture his natural curiosity and help him develop the confidence to ask questions, form hypotheses, experiment, build things, solve problems and keep trying when something doesn't work. If you are passionate about science, engineering and helping children discover how the world works, we'd love to hear from you. Please tell us a little about your background, your experience working with children, and one or two examples of hands-on STEM projects you could imagine doing with a curious 5-year-old.

<p>A security and surveillance environment in Dubai offers an opportunity for an attentive CCTV Operator to monitor surveillance systems, identify unusual activity, and promptly communicate security concerns to the appropriate personnel.</p> <p>Key Responsibilities<br /> Monitor CCTV cameras and surveillance screens across assigned areas.<br /> Observe entrances, exits, common areas, restricted zones, and other designated locations.<br /> Identify suspicious behavior, safety concerns, unauthorized access, or unusual incidents.<br /> Immediately report security incidents to the supervisor or security team.<br /> Maintain accurate records of incidents, observations, and monitoring activities.<br /> Review recorded footage when required for incident verification or investigation.<br /> Operate CCTV monitoring equipment and basic surveillance-control systems.<br /> Check camera feeds regularly and report faulty, unclear, or non-functioning cameras.<br /> Coordinate with security guards regarding incidents or suspicious activity.<br /> Maintain confidentiality of surveillance footage and security information.<br /> Follow established monitoring procedures and emergency-response instructions.<br /> Assist management or authorized personnel with footage retrieval when officially requested.<br /> Prepare basic shift handover notes and surveillance reports.<br /> Maintain continuous attention throughout assigned monitoring shifts.<br /> Requirements<br /> Previous experience as a CCTV Operator, Control Room Operator, Security Officer, or similar role is an advantage.<br /> Freshers with relevant security qualifications and good observation skills are welcome to apply.<br /> Basic knowledge of CCTV and surveillance systems.<br /> Strong observation and concentration abilities.<br /> Good communication and incident-reporting skills.<br /> Basic computer knowledge and ability to operate monitoring software.<br /> Able to remain calm and alert during emergencies or unusual situations.<br /> Responsible and trustworthy when handling confidential information.<br /> Good English communication skills.<br /> Willingness to work rotating shifts, nights, weekends, and holidays when required.<br /> UAE/GCC security experience is an advantage.<br /> Relevant UAE security certification or licence is an advantage, where applicable.</p> <p>Applicants with relevant qualifications may forward their updated CV to Email: hrjamal.hotels@gmail.com</p>

<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p> <p>Key Responsibilities<br /> Coordinate daily front-of-house activities during assigned shifts.<br /> Allocate tables and service sections among waiters and service staff.<br /> Welcome guests and assist with seating and service requirements.<br /> Monitor food and beverage service to maintain proper service standards.<br /> Coordinate closely with the kitchen regarding orders, timing, and special requests.<br /> Check table setup, cleanliness, and overall dining-area presentation.<br /> Assist team members during busy service periods.<br /> Handle routine guest requests and escalate complaints when necessary.<br /> Monitor order accuracy and ensure timely service.<br /> Support opening and closing procedures as assigned.<br /> Guide new team members on restaurant procedures and service standards.<br /> Monitor staff attendance, grooming, and professional conduct.<br /> Report operational issues, equipment concerns, or supply shortages to management.<br /> Note: Interested candidates can send their updated CV directly via email: hrjamal.hotels@gmail.com</p>

<strong>Company Description<br><br></strong><strong><strong>Raffles Hotels &amp; Resorts<br><br></strong></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br><strong><strong>Raffles Dubai<br><br></strong></strong>An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.<br><br><strong><strong>About the Application Process: <br><br></strong></strong>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at <strong>Raffles Dubai</strong> as our new <strong>Waiter/Waitress </strong>in Solo Italian Restaurant to work together with the support of colleagues and superiors to create a luxurious and professional F&amp;B experience for our guests. To remain motivated, efficient and guest centric to help the department and the hotel meet goals and objectives. To ensure absolute guest satisfaction and adhere to consistent standards under the supervision and guidance of the Outlet Leaders. This position reports to Assistant Restaurant Manager.<br><br><strong>Key Roles &amp; Responsibilities<br><br></strong><ul><li>Uphold discipline, grooming standards, and punctuality in line with Raffles and Outlet expectations.</li><li>Demonstrate strong knowledge of LQA standards and ensure consistent compliance throughout service.</li><li>Follow all LQA and Outlet service standards while maintaining maximum efficiency to deliver Service Excellence.</li><li>Maintain thorough knowledge of the menu, ingredients, and preparation methods to confidently describe dishes and provide informed recommendations through continuous learning and training.</li><li>Possess comprehensive understanding of allergens and dietary requirements, strictly following established SOPs.</li><li>Maintain full knowledge of bar operations, including coffee, tea, and cocktails, ensuring high-quality standards of preparation and presentation.</li><li>Support colleagues across all areas of the Outlet as required to ensure seamless guest experiences.</li><li>Address guests by name whenever possible to deliver personalized service in line with Raffles Service Culture.</li><li>Recognize and acknowledge regular and VIP guests, noting, respecting their preferences and communicate it to the Outlet Leader/Manager and ensure accurate updates in Opera for in-house guests.</li><li>Conduct regular guest satisfaction checks, professionally handling feedback and escalating concerns where necessary.</li><li>Immediately report any guest complaints, incidents, or operational challenges to Outlet Leadership following escalation procedures.</li><li>Perform all opening, closing, and side duties, completing all required checklists accurately.</li><li>Participate in monthly equipment inventories and report discrepancies promptly.</li><li>Assist in minimizing waste, breakages, and equipment mishandling.</li><li>Liaise with Housekeeping, Stewarding, and Engineering to ensure exceptional cleanliness and maintenance standards of the Outlet following a “clean as you go” philosophy.</li><li>Ensure the Outlet remains clean, organized, and hygienic at all times.</li><li>Demonstrate awareness of Outlet targets and actively contribute through upselling and guest engagement.</li><li>Foster strong team communication through verbal interaction and approved internal communication platforms.</li><li>Maintain knowledge of all Hotel outlets and services to guide guests effectively.</li><li>Complete all departmental paperwork, logs, and reports accurately and within deadlines.</li><li>Attend all required training sessions with enthusiasm and commitment to professional development.</li><li>Handle cash and financial transactions with accuracy, integrity, and adherence to established procedures.</li><li>Assist other Food &amp; Beverage outlets during peak operational periods when required.</li><li>Perform any additional duties assigned by Hotel Management.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role? <br><br></strong><strong>PERSONAL ATTRIBUTES<br><br></strong><ul><li>Positive, energetic, and guest-focused personality.</li><li>Impeccable grooming and professional presentation at all times.</li><li>Strong work ethic with flexibility and willingness to support operational needs.</li><li>Excellent interpersonal and communication skills.</li><li>Friendly, respectful, and collaborative approach toward colleagues and leaders.</li><li>Consistent use of professional verbal and non-verbal communication.</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions. </li><li>Foster an inclusive environment where every individual feels valued and respected <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Hospitality Studies is preferable</li><li>Strong reading, writing and oral proficiency in the English language</li><li>A second foreign language is a plus<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Minimum of 2 year’s experience within Food &amp; Beverage</li><li>Experience in 5* luxury hospitality<br><br></li></ul>Additional Information<br><br><strong><strong>Employee Benefits:</strong></strong><strong> <br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong><strong>discounted stays across Fairmont &amp; Raffles properties</strong></strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong><strong>Our Values<br><br></strong></strong>Respect:<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence:<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging:<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment:<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity:<br><br>We build trust through mutual respect and being authentic.<br><br><strong><strong>Diversity &amp; Inclusion<br><br></strong></strong>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

<p>A reputable hospitality company is looking for an experienced and professional Hotel Manager to oversee daily hotel operations, supervise staff, maintain service standards, and ensure guest satisfaction. Candidates with strong leadership and hospitality management skills are encouraged to apply.</p> <p>Key Responsibilities</p> <p>Oversee daily hotel operations and departmental activities.</p> <p>Supervise and coordinate front office, housekeeping, and food service teams.</p> <p>Maintain high standards of guest service and satisfaction.</p> <p>Handle guest complaints and resolve operational issues professionally.</p> <p>Monitor room occupancy, reservations, and hotel performance.</p> <p>Manage staff schedules, training, and performance.</p> <p>Monitor operating expenses and support budget management.</p> <p>Ensure compliance with hotel policies, hygiene, and safety standards.</p> <p>Coordinate with suppliers and maintain smooth operational activities.</p> <p>Requirements</p> <p>Diploma or bachelor&#8217;s degree in Hospitality Management, Hotel Administration, or a related field is preferred.</p> <p>Previous experience in hotel management or a senior hospitality position is required.</p> <p>Strong knowledge of hotel operations and guest service standards.</p> <p>Excellent leadership, communication, and decision-making skills.</p> <p>Good organizational and problem-solving abilities.</p> <p>Knowledge of hotel management software is an advantage.</p> <p>Preferred Skills</p> <p>Hotel Operations | Hospitality Management | Guest Relations | Team Leadership | Staff Supervision | Budget Management | Reservation Management | Service Quality Control</p> <p>Category: Supervisor / Foreman<br /> Industry: Hotel / Hospitality / Tourism</p> <p>To apply, share your CV at:<br /> amalchaudhary248@gmail.com</p>