Jobs in Tourism Sector in UAE

<ol><li><p>Handle daily tour and activity bookings through WhatsApp, phone, website and other booking channels.</p></li><li><p>Respond quickly and professionally to customer inquiries.</p></li><li><p>Provide customers with tour details, prices, availability and pickup information.</p></li><li><p>Convert inquiries into confirmed bookings.</p></li><li><p>Confirm customer details, pickup locations, dates and tour selections.</p></li><li><p>Coordinate reservations with drivers, guides and the operations team.</p></li><li><p>Maintain accurate booking records and daily reservation schedules.</p></li><li><p>Follow up with customers regarding pending inquiries and bookings.</p></li><li><p>Handle customer questions and assist with basic complaints or booking changes.</p></li><li><p>Promote suitable tour upgrades and additional activities when appropriate.</p></li><li><p>Coordinate with the operations team to ensure smooth customer pickup and tour arrangements.</p></li><li><p>Assist with online booking platforms and reservation systems.</p></li><li><p>Prepare daily booking and reservation reports.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Friendly and professional with customers.</p></li><li><p>Fast at responding to inquiries.</p></li><li><p>Confident in converting inquiries into bookings.</p></li><li><p>Organized and responsible.</p></li><li><p>Comfortable working in a busy tourism environment.</p></li><li><p>Able to work independently as well as with the operations team.</p></li></ol>

???? We’re Hiring: Ticketing Specialist / Tour Reservation Lead???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused travel and tourism organization dedicated to providing reliable booking services, seamless travel arrangements, and professional customer experiences. Our teams coordinate reservations, ticketing, tour packages, transportation, and travel support while maintaining accuracy and strong service standards. We value customer satisfaction, attention to detail, responsiveness, and operational excellence. We are looking for an experienced travel professional who can manage reservations efficiently and provide customers with confident, knowledgeable support. The Role We are seeking an experienced Ticketing Specialist / Tour Reservation Lead to manage flight and travel bookings, tour reservations, ticketing activities, itinerary coordination, and customer requests. The ideal candidate is organized, customer-focused, commercially aware, and comfortable handling multiple reservations, schedule changes, payment details, and time-sensitive travel arrangements. Key Responsibilities Manage flight, hotel, tour, transportation, activity, and travel-package reservations. Process new bookings, amendments, cancellations, rebookings, refunds, and ticket changes accurately. Review customer requirements and recommend suitable approved travel options and tour packages. Prepare and issue tickets, booking confirmations, vouchers, itineraries, invoices, and travel documentation. Coordinate with airlines, hotels, tour operators, destination-management companies, transport providers, and other travel partners. Monitor reservation status, ticketing deadlines, payment deadlines, availability, and booking confirmations. Follow up on pending reservations, waitlists, unpaid bookings, schedule changes, and supplier confirmations. Handle customer inquiries regarding destinations, itineraries, ticket conditions, booking policies, and travel arrangements. Provide clear information regarding fares, cancellation policies, amendment rules, baggage allowances, and other applicable booking conditions. Assist customers with itinerary changes, flight disruptions, cancellations, delays, and alternative travel arrangements. Maintain accurate customer profiles, booking records, payment information, and travel documentation. Verify passenger names, dates, destinations, ticket details, and other booking information before final issuance. Coordinate group bookings, corporate travel arrangements, tours, excursions, and special travel requirements where applicable. Support sales teams with quotations, travel packages, itinerary proposals, and booking-related information. Identify opportunities for upgrades, additional services, tour packages, transfers, activities, and other approved travel products. Maintain strong relationships with travel suppliers, partners, and corporate clients. Track booking revenue, sales activity, cancellations, refunds, and other reservation-related performance indicators. Prepare reservation, ticketing, sales, customer-service, and operational reports for management. Monitor booking errors and identify opportunities to improve reservation workflows and customer experience. Support the training and daily coordination of junior reservation or ticketing staff. Assist with quality checks to ensure bookings comply with company procedures and supplier requirements. Maintain strict confidentiality of customer identity, passport information, payment details, and travel records. Handle customer complaints professionally and escalate complex cases when required. Ensure all booking and ticketing activities comply with company policies, supplier terms, data-protection requirements, and applicable UAE regulations. Requirements Bachelor’s degree or equivalent qualification in Tourism, Hospitality, Travel Management, Business Administration, or a related field is preferred.3+ years of professional experience in travel reservations, airline ticketing, tour operations, travel agencies, or hospitality is preferred. Strong knowledge of reservation, ticketing, itinerary management, and tour-booking processes. Excellent spoken and written English communication skills. Additional languages such as Arabic, Hindi, French, Mandarin, or Russian are advantageous. Strong customer-service, communication, negotiation, and problem-solving skills. Excellent attention to detail when handling passenger information, booking details, fares, and travel documentation. Ability to manage multiple reservations and time-sensitive requests efficiently. Experience with GDS, airline reservation, hotel-booking, tour-management, or travel CRM systems is advantageous. Familiarity with Amadeus, Sabre, Galileo, Travelport, or similar systems is advantageous. Strong Microsoft Excel, Word, Outlook, and digital-platform skills. Knowledge of international travel procedures, fare rules, ticketing conditions, and booking policies is advantageous. UAE or GCC travel-industry experience is advantageous. Experience with corporate travel, leisure travel, group tours, destination management, or luxury travel is advantageous. IATA, travel-management, tourism, hospitality, or other relevant professional certifications are advantageous but not required. What We Offer Flexible part-time working opportunities within a professional travel and tourism environment. Competitive compensation aligned with experience, ticketing expertise, and reservation responsibilities. Opportunity to develop expertise across ticketing, tour operations, travel planning, customer service, and supplier management. Exposure to global travel suppliers, reservation systems, tourism products, corporate travel, and international destinations. Professional development opportunities and continuous learning in travel technology, ticketing, tourism operations, and customer experience. A dynamic and collaborative environment where accuracy, customer satisfaction, responsiveness, professionalism, and operational excellence are highly valued.

<p>A hotel is looking for a professional, friendly, and customer-oriented Hotel Concierge Assistant to join its hospitality team. The selected candidate will assist guests by providing information, personalized services, and recommendations to ensure a comfortable, pleasant, and memorable stay.</p> <p>Key Responsibilities</p> <p>Welcome and assist hotel guests professionally.</p> <p>Provide information about hotel facilities and services.</p> <p>Arrange transportation, taxis, and airport transfers.</p> <p>Assist guests with restaurant reservations and tour bookings.</p> <p>Recommend local attractions, shopping destinations, and entertainment options.</p> <p>Handle guest inquiries, requests, and complaints.</p> <p>Coordinate with reception, housekeeping, and other hotel departments.</p> <p>Maintain excellent customer service standards.</p> <p>CANDIDATES CAN SEND THEIR CV TOEMAIL: hrjamal.hotels@gmail.com</p>

<p>A hotel is looking for a professional, friendly, and customer-oriented Hotel Concierge Assistant to join its hospitality team. The selected candidate will assist guests by providing information, personalized services, and recommendations to ensure a comfortable, pleasant, and memorable stay.</p> <p>Key Responsibilities</p> <p>Welcome and assist hotel guests professionally.</p> <p>Provide information about hotel facilities and services.</p> <p>Arrange transportation, taxis, and airport transfers.</p> <p>Assist guests with restaurant reservations and tour bookings.</p> <p>Recommend local attractions, shopping destinations, and entertainment options.</p> <p>Handle guest inquiries, requests, and complaints.</p> <p>Coordinate with reception, housekeeping, and other hotel departments.</p> <p>Maintain excellent customer service standards.</p> <p>CANDIDATES CAN SEND THEIR CV TOEMAIL: hrjamal.hotels@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled&nbsp;amongst lush greenery&nbsp;on&nbsp;the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical&nbsp;and relaxing&nbsp;sanctuary, only a&nbsp;short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With&nbsp;&nbsp;touches of French&nbsp;elegance&nbsp;interlaced&nbsp;throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Maintain complete knowledge of:&nbsp;<ul><li>Dining room layout, table/seat/section numbers, proper table setups, room&nbsp;&nbsp; capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP’s</li><li>Scheduled in-house group activities, locations and times</li><li>All department policies / service procedures&nbsp;</li></ul></li><li>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>Ensure that all menu’s, check folders are cleaned and in sufficient quantity.</li><li>Ensure that the hostess stand is cleaned and organized.</li><li>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>Greet the guests at the entrance of the restaurant.</li><li>Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>Show guests their table which has been designated to them</li><li>Ensure that the guests are pleased with their table.</li><li>Present the open menu to the guest.</li><li>Ensure that the tables are set to the best service of the guest.</li><li>Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li></ul><br>Qualifications<br><br><ul><li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul> </div>

Position Title: Resort & Boutique Hotel Management – Talent Pool Middle East Position Level: Managerial / Operational Leadership Location: Abu Dhabi / UAE, Middle East Type: Full-time | Talent Network & Pipeline Company: Rituali | Ali Professional Sector: Ultra-Luxury Hospitality, Eco-Luxury & Cultural Retreats<br>About Rituali Rituali, a specialized brand of Ali Professional, delivers strategic executive search and talent acquisition for haute gastronomy, luxury hotellerie, private estates, and high-end lifestyle operations. We connect exceptional operational and leadership talent with premier global luxury brands, world-class resorts, and exclusive cultural destinations. The Talent Network Project To support ongoing strategic expansion across the Middle East, Rituali is currently building a dedicated Talent Pool of Resort & Boutique Hotel Management Professionals. We are mapping dynamic, high-caliber managers experienced in steering resort operations, guest experience, and high-touch lifestyle services across ultra-luxury coastal properties, island hubs, and eco-luxury retreats. Core Areas of Expertise We Are Mapping:• Resort & Operational Leadership: Overseeing daily resort operations, rooms division, and guest services within ultra-luxury or eco-resort environments.• Eco-Luxury & Heritage Integration: Seamlessly blending authentic local heritage, sustainable operational standards, and modern high-tech innovation.• UHNW Guest Experience: Delivering bespoke lifestyle management, intuitive guest care, and personalized glove service tailored to an elite international clientele.• Cross-Departmental Coordination: Driving operational efficiency across rooms, guest relations, and leisure amenities while maintaining the highest international standards. Target Profile:• Experience: Proven track record as Resort Manager, Operations Director, Assistant General Manager, or Rooms Division Lead within 5-star luxury hotels, boutique properties, or flagship eco-resorts.• Middle East & Market Insight: Strong understanding of the GCC luxury landscape, regional guest expectations, and cultural protocols.• Key Attributes: Utmost discretion, high emotional intelligence, strategic organizational agility, and a hands-on operational leadership approach.• Languages: Full professional proficiency in English; knowledge of Arabic or European languages is considered a strong asset. Confidential Open Application If you are an experienced hospitality leader seeking to be considered for upcoming luxury opportunities in Abu Dhabi, we invite you to join our confidential talent network. Submit your credentials in complete confidence to carlotta.catalano@aliprofessional.it or connect directly via Linked In. All profiles are managed with strict adherence to international recruitment standards.

Position: Sales Executive – 5-Star Hotel | Dubai, UAE<br>Location: Dubai, United Arab Emirates Salary: Competitive package based on qualifications and experience<br>A prestigious 5-star hotel in Dubai is seeking an experienced Sales Executive to join its Sales & Marketing team. The position requires a proactive hotel sales professional with current or recent 5-star hotel sales experience in Dubai, strong knowledge of the local hospitality market and proven experience in generating new business and managing key client accounts.<br>Key Responsibilities:Generate new business and revenue across Corporate, Leisure, Groups and MICE segments. Develop and maintain strong relationships with corporate clients, DMCs, travel agencies, tour operators and event partners. Identify new business opportunities through proactive sales calls, client visits, networking and market research. Conduct regular sales calls, client meetings, site inspections and client entertainment. Promote the hotel's rooms, restaurants, meeting facilities, events and other services. Manage and grow existing hotel accounts while developing new corporate and leisure accounts. Prepare and follow up on proposals, contracts, quotations and business opportunities. Negotiate rates and commercial agreements in line with the hotel's revenue strategy. Monitor Dubai hotel market trends, competitor activities and account production. Achieve assigned monthly and annual sales targets. Maintain accurate records of sales activities, client information and business opportunities. Work closely with Revenue Management, Marketing, Reservations and Operations to maximize business conversion and guest satisfaction. Participate in trade shows, networking events, exhibitions and other sales and promotional activities. Prepare regular sales reports and provide market feedback to the Sales Manager and Director of Sales.<br>Requirements:Current or recent sales experience in a 5-star hotel in Dubai. Minimum 2–3 years of hotel sales experience, preferably in Dubai. Currently or recently working as Sales Executive, Sales Manager or an equivalent hotel sales position. Strong knowledge of the Dubai 5-star hotel market. Proven experience in hotel sales and business development. Proven experience managing and developing hotel accounts. Experience across Corporate, Leisure, Groups and/or MICE segments. Established network within the Dubai hospitality and travel market is an advantage. Proven record of achieving sales targets and generating new business. Strong communication, negotiation and relationship-management skills. Proactive, target-driven and commercially minded approach.

Role : Accommodation/Hotel Manager [Emarati Talent pool]Location : Ajman-UAESalary : AED 30000-35000 all inclusive<br>Responsibilities :Managing overall day-to-day operation of the property, accommodations ensuring a high standard of guest service, efficient accommodation & Facility operations, employee performance, and financial results. The role involves managing front office, housekeeping, guest relations, maintenance coordination, and other operational functions to ensure a safe, comfortable, and positive guest experience.<br>Key Role:Oversee the daily operations of the hotel/accommodation facility. Ensure excellent guest service and promptly resolve guest complaints or concerns. Manage front office, reservations, housekeeping, and accommodation-related operations. Monitor room availability, occupancy, check-ins, check-outs, and room standards. Coordinate with housekeeping and maintenance teams to ensure rooms and facilities are clean, safe, and well maintained. Recruit, train, supervise, and motivate staff while maintaining high performance standards. Prepare staff schedules and ensure adequate staffing levels. Monitor operating costs, budgets, revenue, and departmental performance. Implement and maintain operational policies, procedures, and service standards. Ensure compliance with health, safety, hygiene, licensing, and company requirements. Monitor guest feedback and implement improvements to service quality. Coordinate with suppliers, contractors, and external service providers when required. Work closely with sales and marketing teams to support occupancy and revenue targets. Prepare operational reports and provide regular updates to senior management/owners. Identify opportunities to improve efficiency, guest satisfaction, and profitability. Required Skills & Qualifications Must have a Bachelors degree in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. Previous experience in hotel, serviced apartment, resort, or accommodation management. Strong leadership, communication, and interpersonal skills. Excellent customer-service and communication skills in English and arabic.<br>Email Cvs to zeena@hirerightt.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.</p><br><p>Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort &amp; Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.</p><br>First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>●Kicking off truly memorable guest experiences with the warmest of welcomes<br>●Acknowledging IHG Rewards Club members and returning guests in person or over the phone<br>●Taking, managing, and receiving payments for guest bookings<br>●Making the check-in and check-out process feel swift and seamless<br>●Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations<br>●Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations<br>What We need from you:<br>●Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to&nbsp;<br>●Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories&nbsp;<br>●Fluency in the local language - extra language skills would be great, but not essential&nbsp;<br>●Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills<br>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing<br>&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled&nbsp;amongst lush greenery&nbsp;on&nbsp;the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical&nbsp;and relaxing&nbsp;sanctuary, only a&nbsp;short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With&nbsp;&nbsp;touches of French&nbsp;elegance&nbsp;interlaced&nbsp;throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Maintain complete knowledge of:&nbsp;<ul><li>Dining room layout, table/seat/section numbers, proper table setups, room&nbsp;&nbsp; capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP’s</li><li>Scheduled in-house group activities, locations and times</li><li>All department policies / service procedures&nbsp;</li></ul></li><li>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>Ensure that all menu’s, check folders are cleaned and in sufficient quantity.</li><li>Ensure that the hostess stand is cleaned and organized.</li><li>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>Greet the guests at the entrance of the restaurant.</li><li>Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>Show guests their table which has been designated to them</li><li>Ensure that the guests are pleased with their table.</li><li>Present the open menu to the guest.</li><li>Ensure that the tables are set to the best service of the guest.</li><li>Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li></ul><br>Qualifications<br><br><ul><li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul> </div>

<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p> <p>Key Responsibilities<br /> Coordinate daily front-of-house activities during assigned shifts.<br /> Allocate tables and service sections among waiters and service staff.<br /> Welcome guests and assist with seating and service requirements.<br /> Monitor food and beverage service to maintain proper service standards.<br /> Coordinate closely with the kitchen regarding orders, timing, and special requests.<br /> Check table setup, cleanliness, and overall dining-area presentation.<br /> Assist team members during busy service periods.<br /> Handle routine guest requests and escalate complaints when necessary.<br /> Monitor order accuracy and ensure timely service.<br /> Support opening and closing procedures as assigned.<br /> Guide new team members on restaurant procedures and service standards.<br /> Monitor staff attendance, grooming, and professional conduct.<br /> Report operational issues, equipment concerns, or supply shortages to management.<br /> Note: Interested candidates can send their updated CV directly via email: hrjamal.hotels@gmail.com</p>

<p>A reputable hospitality company is looking for an experienced and professional Hotel Manager to oversee daily hotel operations, supervise staff, maintain service standards, and ensure guest satisfaction. Candidates with strong leadership and hospitality management skills are encouraged to apply.</p> <p>Key Responsibilities</p> <p>Oversee daily hotel operations and departmental activities.</p> <p>Supervise and coordinate front office, housekeeping, and food service teams.</p> <p>Maintain high standards of guest service and satisfaction.</p> <p>Handle guest complaints and resolve operational issues professionally.</p> <p>Monitor room occupancy, reservations, and hotel performance.</p> <p>Manage staff schedules, training, and performance.</p> <p>Monitor operating expenses and support budget management.</p> <p>Ensure compliance with hotel policies, hygiene, and safety standards.</p> <p>Coordinate with suppliers and maintain smooth operational activities.</p> <p>Requirements</p> <p>Diploma or bachelor&#8217;s degree in Hospitality Management, Hotel Administration, or a related field is preferred.</p> <p>Previous experience in hotel management or a senior hospitality position is required.</p> <p>Strong knowledge of hotel operations and guest service standards.</p> <p>Excellent leadership, communication, and decision-making skills.</p> <p>Good organizational and problem-solving abilities.</p> <p>Knowledge of hotel management software is an advantage.</p> <p>Preferred Skills</p> <p>Hotel Operations | Hospitality Management | Guest Relations | Team Leadership | Staff Supervision | Budget Management | Reservation Management | Service Quality Control</p> <p>Category: Supervisor / Foreman<br /> Industry: Hotel / Hospitality / Tourism</p> <p>To apply, share your CV at:<br /> amalchaudhary248@gmail.com</p>

<p>The hospitality sector in Dubai offers an opportunity for a service-focused Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service.</p> <p>Key Responsibilities<br /> Coordinate daily front-of-house activities during assigned shifts.<br /> Allocate tables and service sections among waiters and service staff.<br /> Welcome guests and assist with seating and service requirements.<br /> Monitor food and beverage service to maintain proper service standards.<br /> Coordinate closely with the kitchen regarding orders, timing, and special requests.<br /> Check table setup, cleanliness, and overall dining-area presentation.<br /> Assist team members during busy service periods.<br /> Handle routine guest requests and escalate complaints when necessary.<br /> Monitor order accuracy and ensure timely service.<br /> Support opening and closing procedures as assigned.<br /> Guide new team members on restaurant procedures and service standards.<br /> Monitor staff attendance, grooming, and professional conduct.<br /> Report operational issues, equipment concerns, or supply shortages to management.<br /> Note: Interested candidates can send their updated CV directly via email: info.aljamal.hotels.services@gmail.com</p>

Company Description<br><br>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br><br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree , Angsana , Cassia , Dhawa and Laguna , and the highly anticipated new brands of Homm , Garrya , Folio, and two new Banyan Tree brand extensions - Escape and Veya .<br><br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.<br><br>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.<br><br>Job Description<br><br>Role Overview<br><br>As a Resort Host at Banyan Tree Dubai, you are the first point of contact for our guests and play a key role in shaping their overall experience. You will provide a warm, seamless, and personalised arrival and departure experience, ensuring all guest interactions reflect the elegance, calm, and intuitive service standards of the Banyan Tree brand.<br><br>You will handle check-in, check-out, guest enquiries, and support the smooth running of front office operations with professionalism and attention to detail.<br><br>Key Responsibilities<br><br>Guest Arrival & Departure<br><br>Welcome guests warmly upon arrival and ensure a smooth check-in experience. Process check-ins and check-outs accurately using the hotel PMS system. Escort or direct guests to rooms/resort areas where required. Ensure all departure formalities are handled efficiently and professionally.<br><br>Guest Experience & Relations<br><br>Act as a key point of contact for guest enquiries and requests. Provide personalised information about resort facilities, services, and local area. Handle guest feedback and complaints with professionalism and care, escalating where necessary. Anticipate guest needs to enhance the overall stay experience.<br><br>Front Office Operations<br><br>Manage room allocations in coordination with Housekeeping and Reservations. Ensure accurate and up-to-date guest records in the system. Handle cash, billing, and payment transactions accurately. Support daily front office reporting and handovers.<br><br>Communication & Coordination<br><br>Coordinate with Housekeeping, Concierge, and F&B teams to ensure seamless guest service. Communicate guest preferences, special requests, and VIP requirements effectively. Support smooth flow of operations during peak check-in/check-out periods.<br><br>Service Excellence<br><br>Deliver service that reflects Banyan Tree’s luxury and personalised hospitality standards. Maintain a calm, polished, and professional presence at all times. Ensure consistency in service delivery across all guest touchpoints.<br><br>Health, Safety & Compliance<br><br>Follow all front office procedures, safety protocols, and data privacy standards. Ensure proper handling of guest information and payments. Comply with all brand and operational SOPs.<br><br>Qualifications<br><br>Qualifications & Experience<br><br>Previous experience as a Receptionist, Front Desk Agent, or Guest Service Agent in a luxury hotel or resort preferred. Strong knowledge of front office operations and guest service standards. Experience with hotel PMS systems (Opera or similar) is an advantage. Excellent spoken English; additional languages are beneficial.<br><br>Competencies<br><br>Strong guest-centric mindset Excellent communication and interpersonal skills Professional presentation and grooming Ability to multitask in a fast-paced environment Strong attention to detail Calm and composed under pressure Problem-solving and decision-making ability Team collaboration<br><br>Additional Information<br><br>Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Restaurant Manager</strong> <strong>|</strong> <strong>Shang Palace</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a&nbsp;<strong>Restaurant Manager</strong>, you will oversee the daily operations of the restaurant by ensuring an authentic Chinese dining experience provided to the guests while maintaining Shangri-La’s luxury hospitality standards. Also, you will lead and develop the team, drive service excellence and revenue performance, and ensure high levels of guest satisfaction. And you will work closely with the culinary and beverage teams to maintain operational efficiency, quality, and consistency across all aspects of the outlet.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Oversee the daily operations of Shang Palace, ensuring smooth service and exceptional guest experiences.</span></li> <li><span>Lead, coach, and develop the restaurant team to consistently deliver luxury Chinese dining and hospitality standards.</span></li> <li><span>Monitor restaurant revenue, food and beverage costs, inventory, and other financial targets to achieve business objectives.</span></li> <li><span>Build strong relationships with guests, handle feedback professionally, and ensure a high level of guest satisfaction.</span></li> <li><span>Work closely with the Executive Chef and culinary team to promote Chinese cuisine, menu offerings, and beverage pairings while maintaining quality and consistency.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Fluent in Chinese and English, with excellent verbal communication skills.</span></li> <li><span>Strong knowledge and understanding of Chinese cuisine, culture, dining etiquette, and service practices.</span></li> <li><span>Strong commercial awareness with experience in revenue generation, upselling, and cost control.</span></li> <li><span>Excellent organizational, problem-solving, and decision-making abilities.</span></li> <li><span>Professional appearance, cultural awareness, and a strong passion for hospitality.</span></li> <li><span>Diploma or bachelor’s degree in hospitality management, Hotel Management, Business Administration, or a related field preferred.</span></li> <li><span>Training or certification in Food Safety and HACCP is advantageous and additional training in Chinese cuisine, wine, tea, or beverage service is an advantage.</span></li> <li><span>5–7 years of Food &amp; Beverage experience, with at least 2–3 years in a Restaurant Manager or equivalent leadership position.</span></li> <li><span>Previous experience managing a Chinese restaurant or Chinese specialty outlet is preferred.</span></li> <li><span>Experience managing Chinese-speaking guests and understanding their dining preferences and expectations.</span></li> <li><span>Strong experience in team leadership, guest relations, revenue management, cost control, and restaurant operations.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <br><br> </div>

<p>A busy dining operation in Dubai offers an opportunity for an experienced Restaurant Supervisor to coordinate front-of-house activities, support the service team, and help ensure an organized and enjoyable dining experience for guests.</p> <p>Key Responsibilities<br /> Coordinate daily restaurant activities before, during, and after service.<br /> Assign sections and duties to waiters, hosts, runners, and support staff.<br /> Monitor table service to ensure orders are handled accurately and efficiently.<br /> Check guest arrivals, reservations, seating arrangements, and table availability.<br /> Assist the team during busy service periods and maintain smooth workflow.<br /> Respond professionally to guest requests, feedback, and service concerns.<br /> Coordinate with the kitchen regarding orders, special requests, and service timing.<br /> Monitor cleanliness, table presentation, and overall dining-area standards.<br /> Check food and beverage service according to established restaurant procedures.<br /> Support opening and closing activities, including cash and operational checks.<br /> Monitor staff attendance, grooming, punctuality, and workplace conduct.<br /> Train and guide new team members on service procedures and guest handling.<br /> Record operational issues and report important matters to restaurant management.<br /> Assist with stock, equipment, and supply requirements when necessary.<br /> Ensure hygiene, food safety, and workplace procedures are followed.<br /> Help maintain a positive and professional atmosphere among the service team.<br /> Requirements<br /> Previous experience in restaurant, hotel, café, or food &amp; beverage operations is preferred.<br /> Experience in a supervisory or senior service position is an advantage.<br /> Freshers with relevant hospitality qualifications and strong leadership skills may also apply.<br /> Good knowledge of restaurant service and guest-handling procedures.<br /> Strong communication and interpersonal skills.<br /> Confident in coordinating staff during busy service periods.<br /> Good problem-solving and decision-making abilities.<br /> Professional appearance and customer-focused attitude.<br /> Basic computer and reporting skills.<br /> Ability to work under pressure and manage multiple tasks.<br /> Willingness to work rotating shifts, weekends, and public holidays.<br /> UAE/GCC hospitality experience is an advantage.</p> <p>Applicants with relevant hospitality qualifications or experience may forward their updated CV to the email: hrjamal.hotels@gmail.com</p>

Hotel <br><br>The Lana<br><br> Division & Department <br><br>Food & Beverage - Restaurant<br><br> Job Title <br><br>Restaurant Supervisor - Riviera by Jean Imbert<br><br> Contract Type <br><br>Permanent<br><br> Status <br><br>Full time<br><br>Position Overview<br><br>We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.<br><br>Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.<br><br>We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.<br><br>What You'll Get<br><br>As a Restaurant Supervisor at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:<br><br>Competitive Salary Package Complimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotels Meals on Duty Private Medical Insurance Life Insurance Annual Flight Allowance Company Accommodation Company provided transportation to and from work Uniform provided by the Company with complimentary laundry Service Charge<br><br>What You'll Do<br><br>You’ll love what you do and take pride in delighting our guests:<br><br>You will be responsible for spearheading the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience. You’ll also be jointly responsible for hiring, mentoring and developing the team by implementing a cohesive training and development program within the department. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Restaurant Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy. You are in charge or monitoring revenue targets and ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost, payroll and other expenses. By holding a daily team briefing pre-service, you ensure the full team is well informed of the daily happenings around the hotel as well as the upcoming service. During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings. Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction and optimized revenue generation. In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.<br><br>The items shared are the essence of a day in the life of a Restaurant Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.<br><br>What You'll Bring<br><br>You’ll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times. You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. As a detail orientated and hands-on team player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team. You are passionate about our industry and are aware of all the latest F&B trends and developments around the world. English is the primary language used in our hotel. You can comfortably communicate in this language. Other languages including Arabic, Italian, French or Spanish are highly desirable. You will have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for ultra-luxury hotels and restaurants in the Middle East.<br><br>Position location Job Location <br><br>United Arab Emirates<br><br> Location <br><br>Dubai

<p>An exciting opportunity is available for a Restaurant Captain to lead front-of-house service and help deliver a smooth, welcoming dining experience. The role is ideal for a confident hospitality professional who can coordinate service staff and maintain high standards throughout restaurant operations.</p> <p>Job Responsibilities:</p> <p>&#8211; Supervise and coordinate daily restaurant service activities<br /> &#8211; Assign duties and guide waiters and service staff during shifts<br /> &#8211; Welcome guests and ensure attentive, professional service<br /> &#8211; Monitor table arrangements, orders, and service flow<br /> &#8211; Coordinate with kitchen staff to ensure timely food service<br /> &#8211; Handle guest requests and resolve routine service concerns<br /> &#8211; Monitor cleanliness, presentation, and service standards<br /> &#8212; Assist with staff training and daily briefings<br /> &#8211; Check tables and dining areas throughout service<br /> &#8211; Support the Restaurant Manager with daily operations<br /> &#8211; Ensure food safety, hygiene, and company procedures are followed</p> <p>Company Benefits:</p> <p>&#8211; Competitive salary based on experience<br /> &#8211; Professional hospitality environment<br /> &#8211; Training and development opportunities<br /> &#8211; Career growth opportunities<br /> &#8211; Attractive employment benefits</p> <p>To Apply, Share Your CV At:<br /> aljamal.music.and.events@gmail.com</p>