Microsoft Dynamics Jobs - Sharjah UAE

<p>Seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Consultant to support, enhance, and help drive the ongoing implementation and adoption of our ERP platform across the business. As a leader in the HVAC (heating, ventilation and air-conditioning) distribution and trading sector, our operations depend on robust finance, procurement, inventory, and supply-chain processes. The successful candidate will act as a bridge between business stakeholders and technical teams — gathering requirements, configuring solutions, resolving issues, and ensuring the ERP delivers measurable value. Prior involvement in a D365 implementation within a trading, distribution, or wholesale environment is strongly preferred. <br></p><ul><li><p>Functional Ownership — Serve as a functional subject-matter expert for D365 Finance & Operations, covering core Finance and Supply Chain Management modules.</p></li><li><p>Requirements — Gather, analyse, and document business requirements; translate them into functional design documents, configurations, and workable ERP solutions.</p></li><li><p>Configuration — Configure and maintain modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Budgeting, Procurement & Sourcing, Inventory Management, Trade & Logistics (Sales/Purchase Orders), and Warehouse Management.</p></li><li><p>Implementation — Support and contribute to end-to-end implementation and roll-out activities — fit-gap analysis, solution design, data migration, testing (SIT/UAT), cutover, and go-live support.</p></li><li><p>Support — Diagnose and resolve day-to-day functional issues, manage support tickets, and coordinate with Microsoft partners/vendors for escalations.</p></li><li><p>Integrations — Design and validate integrations and data flows between D365 F&O and third-party systems (e.g. CRM, e-commerce, banking, logistics, reporting/BI).</p></li><li><p>Training — Prepare training materials, conduct end-user training, and provide clear documentation for processes and configurations.</p></li><li><p>Stakeholders — Work with finance, procurement, sales, and warehouse teams to streamline and standardise trading and distribution processes within the ERP.</p></li><li><p>Governance — Support period-end/year-end financial close activities and ensure data integrity, compliance, and audit readiness.</p></li><li><p>Improvement — Contribute to continuous improvement, new feature adoption, and management of platform updates and release cycles.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in accounting, Finance, Information Systems, Computer Science, Business Administration, or a related discipline.</p></li><li><p>Minimum 5 years of hands-on experience with Microsoft Dynamics 365 Finance & Operations</p></li><li><p>Strong functional knowledge of finance and supply-chain processes, with the ability to configure and troubleshoot across multiple modules.</p></li><li><p>Proven experience across the full ERP project lifecycle — requirements gathering, configuration, testing, data migration, and go-live support.</p></li><li><p>Solid understanding of accounting principles and trading/distribution business processes (procure-to-pay, order-to-cash, inventory and stock management).</p></li><li><p>Experience preparing functional documentation, test scripts, and delivering end-user training.</p></li><li><p>Excellent analytical, problem-solving, communication, and stakeholder-management skills.<br></p><p>Preferred / Advantageous</p><ul><li><p>Industry — Direct involvement in at least one full D365 Finance & Operations implementation within a trading, distribution, wholesale, or HVAC/industrial-products industry.</p></li><li><p>Certification — Microsoft certification such as MB-300, MB-310 (Finance), or MB-330 (Supply Chain Management).</p></li><li><p>Power Platform — Familiarity with Power Platform (Power BI, Power Apps, Power Automate) and Dataverse.</p><br></li><li><p>Key Competencies</p><ul><li><p>Strong business-process orientation with attention to detail and data accuracy.</p></li><li><p>Ability to work independently as well as within cross-functional project teams.</p></li><li><p>Effective communicator, able to translate between business and technical audiences.</p></li><li><p>Proactive, solutions-focused, and comfortable managing multiple priorities.</p></li></ul><br></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Facilitate seamless ERP system implementation by coordinating with cross-functional teams to ensure all user requirements are met effectively.</li><li>Conduct regular system audits and performance evaluations to identify areas for improvement, ensuring optimal system functionality.</li><li>Serve as the primary point of contact for ERP-related inquiries, troubleshooting issues, and providing user support to enhance overall user experience.</li><li>Develop and maintain comprehensive documentation for ERP processes and workflows to ensure all stakeholders are aligned and informed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field is essential for a foundational understanding of ERP systems.</li><li>A minimum of 3 years of experience in ERP system coordination or a related role, demonstrating a solid grasp of system functionalities.</li><li>Certification in relevant ERP software (e.g., SAP, Oracle, Microsoft Dynamics) is a strong advantage, showcasing specialized knowledge.</li><li>Experience in the manufacturing or finance industry is preferred, as it provides insights into specific ERP applications.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Lead the preparation and finalization of monthly, quarterly, and annual financial statements within reporting deadlines.</p></li><li><p>Manage statutory, internal, and external audits while maintaining strong relationships with auditors.</p></li><li><p>Oversee banking operations, fund management, cash flow planning, bank reconciliations, and financial documentation.</p></li><li><p>Ensure accurate and timely filing of UAE VAT and Corporate Tax returns and compliance with applicable regulations.</p></li><li><p>Prepare budgets, forecasts, and variance analyses while monitoring costs and profitability.</p></li><li><p>Review general ledger entries, account reconciliations, and internal financial controls.</p></li><li><p>Generate MIS reports and provide financial insights to support management decision-making.</p></li><li><p>Coordinate with cross-functional teams to improve financial processes and operational efficiency.</p></li><li><p>Ensure compliance with company policies, accounting standards, and UAE financial regulations.</p></li><li><p>Support senior management in financial planning, risk assessment, and business performance analysis.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Position:</strong> Deputy Accounts Manager (CA)</p></li><li><p><strong>Location:</strong> Sharjah, UAE</p></li><li><p><strong>Industry:</strong> Manufacturing</p></li><li><p><strong>Experience:</strong> 10+ years of relevant experience in Finance &amp; Accounts</p></li><li><p><strong>ERP Knowledge:</strong> SAP / Oracle / Microsoft Dynamics</p></li><li><p><strong>Tax Expertise:</strong> UAE VAT &amp; Corporate Tax</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>handling receptions with customers and billing and insurance form preparation etc</p><p>helping office to do day to day activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>moderate knowledge on computer and microsoft office will be good. Knowledge of Tally may be added advantage</p><p></p></section>

<ol><li><p>Gather and analyze customer requirements for UAE e-Invoicing implementation.</p></li><li><p>Conduct requirement workshops with Finance, Tax, ERP, IT, and business teams.</p></li><li><p>Understand existing invoicing processes and prepare <strong>As-Is / To-Be process flows</strong>.</p></li><li><p>Perform field mapping between customer ERP systems and UAE PINT-AE e-Invoicing requirements.</p></li><li><p>Prepare Business Requirement Documents (BRD), functional specifications, process flows, and mapping documents.</p></li><li><p>Coordinate with developers and integration teams for API/ERP implementation.</p></li><li><p>Support ERP integrations including SAP, Oracle, Microsoft Dynamics, Odoo, Zoho, QuickBooks, and other systems.</p></li><li><p>Validate invoice and credit note data against UAE MoF/FTA and Peppol requirements.</p></li><li><p>Prepare SIT/UAT test scenarios, coordinate testing, track defects, and obtain customer sign-off.</p></li><li><p>Manage requirement clarifications, change requests, issues, and implementation dependencies.</p></li><li><p>Conduct customer demonstrations, user training, and solution walkthroughs.</p></li><li><p>Support production onboarding, go-live, and post-go-live stabilization.</p></li><li><p>Work closely with Project/Delivery Managers to ensure projects are completed within agreed timelines.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>2+ years of experience as a <strong>Business Analyst / Functional Consultant</strong>, preferably in ERP, Finance, Tax, or e-Invoicing projects.</p></li><li><p>Good understanding of <strong>Sales Invoice, Purchase Invoice, Credit Note, VAT, TRN, and accounting processes</strong>.</p></li><li><p>Experience in ERP implementation or integration projects.</p></li><li><p>Knowledge of APIs, JSON/XML, Excel-based data mapping, and system integrations.</p></li><li><p>Understanding of <strong>UAE e-Invoicing, Peppol, PINT-AE, MoF/FTA requirements</strong> is highly preferred.</p></li><li><p>Experience preparing BRD, functional specifications, process flows, field mapping, and test cases.</p></li><li><p>Strong customer communication, requirement gathering, analytical, and documentation skills.</p></li><li><p>Ability to manage multiple customer implementations and coordinate with technical teams.</p></li><li><p>UAE experience and knowledge of UAE VAT/e-Invoicing regulations will be an advantage.</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Inventory Management</p><ul><li><p>Monitor and maintain accurate inventory levels for fashion and home accessories.</p></li><li><p>Ensure all stock movements are accurately recorded in the ERP/WMS system.</p></li><li><p>Perform daily inventory checks and investigate discrepancies.</p></li><li><p>Conduct cycle counts and periodic physical stock counts.</p></li><li><p>Reconcile physical inventory with system records and resolve variances.</p></li><li><p>Maintain inventory accuracy in accordance with company KPIs.</p></li></ul><p>Warehouse Operations</p><ul><li><p>Verify incoming shipments against purchase orders and delivery documents.</p></li><li><p>Ensure proper receiving, storage, and dispatch of inventory.</p></li><li><p>Coordinate stock transfers between warehouse, retail stores, and e-commerce fulfillment centers.</p></li><li><p>Monitor stock allocation and replenishment requests.</p></li><li><p>Ensure products are stored according to company standards and safety guidelines.</p></li></ul><p>Stock Reconciliation &amp; Reporting</p><ul><li><p>Prepare daily, weekly, and monthly inventory reports.</p></li><li><p>Analyze inventory variances and recommend corrective actions.</p></li><li><p>Monitor slow-moving, aging, damaged, and obsolete stock.</p></li><li><p>Track stock adjustments, returns, and write-offs.</p></li><li><p>Generate inventory reports for management review.</p></li></ul><p>Quality Control</p><ul><li><p>Inspect received goods for quantity, quality, and damage.</p></li><li><p>Report damaged, defective, or missing items immediately.</p></li><li><p>Ensure SKU, barcode, and product labeling accuracy.</p></li><li><p>Coordinate with procurement and suppliers regarding stock discrepancies.</p></li></ul><p>System &amp; Documentation</p><ul><li><p>Update inventory records in ERP/Warehouse Management Systems.</p></li><li><p>Maintain accurate documentation for stock movements, transfers, and adjustments.</p></li><li><p>Ensure all warehouse transactions are completed accurately and on time.</p></li><li><p>Support internal and external audits by providing inventory documentation.</p></li></ul><p>Coordination</p><ul><li><p>Work closely with Procurement, Retail Operations, Logistics, E-commerce, and Finance teams.</p></li><li><p>Coordinate with warehouse staff to ensure efficient stock handling.</p></li><li><p>Support new product launches and seasonal inventory planning.</p></li><li><p>Assist in warehouse process improvement initiatives.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's degree or Diploma in Supply Chain, Logistics, Business Administration, or a related field.</p></li><li><p>2–5 years of experience in inventory control within a warehouse environment.</p></li><li><p>Experience in <strong>fashion, apparel, footwear, accessories, home décor, or home accessories</strong> is highly preferred.</p></li><li><p>UAE warehouse experience is an advantage.</p></li></ul><p>Required Skills</p><ul><li><p>Strong inventory management and stock control knowledge.</p></li><li><p>Experience in stock reconciliation and cycle counting.</p></li><li><p>Hands-on experience with ERP/Warehouse Management Systems (SAP, Oracle, Microsoft Dynamics, Odoo, NetSuite, or similar).</p></li><li><p>Advanced Microsoft Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, inventory analysis).</p></li><li><p>Understanding of barcode scanning and SKU management.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent attention to detail and organizational skills.</p></li><li><p>Good communication and teamwork abilities.</p></li><li><p>Ability to work in a fast-paced warehouse environment.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Inventory accuracy (%).</p></li><li><p>Stock variance and reconciliation accuracy.</p></li><li><p>Cycle count completion and accuracy.</p></li><li><p>Receiving and dispatch accuracy.</p></li><li><p>Order fulfillment support.</p></li><li><p>Stock loss/shrinkage control.</p></li><li><p>Timely completion of inventory reports.</p></li><li><p>Compliance with warehouse SOPs and audit requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Experience with fashion retail inventory and seasonal stock management.</p></li><li><p>Knowledge of warehouse operations, inventory optimization, and replenishment planning.</p></li><li><p>Familiarity with e-commerce fulfillment and omnichannel inventory management.</p></li><li><p>Experience handling high-volume SKUs in apparel and home accessories.</p></li></ul><p>Core Competencies</p><ul><li><p>Inventory Control</p></li><li><p>Warehouse Operations</p></li><li><p>Stock Reconciliation</p></li><li><p>Cycle Counting</p></li><li><p>ERP/WMS Systems</p></li><li><p>Data Analysis</p></li><li><p>Reporting &amp; Documentation</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Minimum 1 year of UAE accounting experience is mandatory. Candidates without UAE experience will not be considered. Must have hands-on experience with: Accounts Payable &amp; Accounts Receivable Ledger Reconciliation Bank Reconciliation &amp; Ledger Management Cash Management Cheque Management VAT Filing UAE Corporate Tax Compliance Good knowledge of accounting software and Microsoft Excel. Strong communication and organizational skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 1 year of UAE accounting experience is mandatory.</p><p></p></section>

<ul><li>Develop and execute strategic sales plans to achieve and exceed revenue targets within the retail and trader segments for building materials.</li><li>Cultivate strong, long-term relationships with key retail partners and wholesale traders, understanding their evolving needs and market dynamics.</li><li>Manage the entire sales cycle from lead generation and prospecting to negotiation, closing deals, and ensuring post-sales customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field; a Master's degree is a plus.</p></li><li><p>Minimum of 2 to 4 years of proven sales experience specifically within the building materials industry, targeting retail and wholesale traders.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Assist in sourcing and evaluating suppliers to ensure quality and cost-effectiveness, conducting thorough market research on potential vendors.</li><li>Manage purchase orders by tracking progress from initiation to delivery, ensuring timely fulfillment of inventory needs.</li><li>Collaborate closely with the finance department to verify pricing and address discrepancies in invoices and payments.</li><li>Maintain accurate records of purchases, suppliers, and inventory levels to support effective stock management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred, equipping candidates with foundational knowledge.</p></li><li><p>Minimum of 2 years of experience in procurement or purchasing roles, demonstrating a solid understanding of purchasing processes.</p></li><li><p>Experience in the health care industry for understanding sector-specific purchasing dynamics.</p></li></ul><p></p></section>

<ul><li>Conduct comprehensive onboarding processes that not only introduce new hires to company culture but also ensure they feel welcomed and valued.</li><li>Implement and manage employee engagement initiatives, such as surveys and feedback sessions, to foster a positive workplace atmosphere.</li><li>Assist in developing and executing training programs tailored to enhance employee skills and career progression.</li><li>Oversee performance management processes, ensuring that evaluations are timely, constructive, and aligned with organizational goals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related field, providing a solid foundation for HR practices.</p></li><li><p>At least 2-3 years of relevant HR experience in a fast-paced environment, demonstrating adaptability and problem-solving skills.</p></li><li><p>Experience in employee relations and conflict resolution, highlighting the ability to navigate complex interpersonal dynamics.</p></li></ul>

<ul><li>Spearhead the end-to-end lifecycle management of fragrance products, from initial concept to market launch and beyond.</li><li>Conduct in-depth market research and consumer trend analysis to identify unmet needs and emerging opportunities within the fragrance industry.</li><li>Develop and execute comprehensive product strategies, defining target audiences, positioning, and key value propositions.</li><li>Collaborate closely with R&D and perfumers to translate creative briefs into compelling fragrance compositions that resonate with consumers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, or a related field; MBA preferred.</li><li>5+ years of progressive experience in product management, ideally within the beauty, luxury goods, or fragrance sectors.</li><li>Proven track record of successfully launching and managing fragrance products from concept to commercial success.</li><li>Deep understanding of fragrance creation, olfactory families, and the global fragrance market dynamics.</li></ul>

<ul><li>Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.</li><li>Identify and pursue new business opportunities by researching market trends and potential clients.</li><li>Prepare and deliver compelling sales presentations tailored to the specific needs of clients, showcasing the value of our products and services.</li><li>Collaborate with cross-functional teams to ensure seamless execution of client projects and timely delivery of services.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field is essential to understand market dynamics.</li><li>Minimum of 3 years of proven sales experience in a B2B environment, demonstrating ability to meet and exceed quotas.</li><li>Relevant certifications in sales methodologies or digital marketing will provide a competitive edge.</li><li>Experience in the [specific industry] sector is preferred to ensure immediate understanding of client needs.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead the design and development of complex mechanical systems, ensuring alignment with project specifications and client requirements.</li><li>Conduct detailed engineering analyses, including thermal, fluid dynamics, and structural simulations, to validate design integrity.</li><li>Collaborate with cross-functional teams to integrate mechanical designs with electrical and software components for holistic product development.</li><li>Prepare and review technical documentation, such as specifications, reports, and engineering drawings, ensuring compliance with industry standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Mechanical Engineering or a related field, with a Master’s degree preferred for advanced knowledge.</p></li><li><p>Minimum of 8-10 years of relevant industry experience, demonstrating progressive responsibility in mechanical design and development.</p></li><li><p>Professional Engineer (PE) license or equivalent certification, showcasing commitment to professional and ethical standards.</p></li><li><p>Experience in contracting,</p></li><li><p>AutoCAD proficiency. </p></li></ul><p></p></section>

<ul><li>Cultivate and maintain relationships with clients through regular follow-ups and personalized communication to ensure high satisfaction and loyalty.</li><li>Conduct thorough market research to identify potential customers and understand their needs, tailoring your sales pitch accordingly.</li><li>Develop and deliver engaging presentations that effectively showcase product features and benefits, persuading clients to make informed purchasing decisions.</li><li>Negotiate contracts and pricing with clients to achieve win-win outcomes while maximizing company profits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field to ensure a solid understanding of sales principles.</li><li>A minimum of 3 years of relevant sales experience in a competitive industry, showcasing proven results and adaptability.</li><li>Certification in sales methodologies (e.g., SPIN Selling or Challenger Sale) is preferred to enhance sales techniques.</li><li>Experience in the technology, pharmaceuticals, or consumer goods sectors is highly valued to understand specific market dynamics.</li></ul>

<ul><li><p>2 to 3 Experience in UAE retail Computer shop<br><br>Cultivate and maintain relationships with clients through regular follow-ups and personalized communication to ensure high satisfaction and loyalty.</p></li><li><p>Conduct thorough market research to identify potential customers and understand their needs, tailoring your sales pitch accordingly.</p></li><li><p>Develop and deliver engaging presentations that effectively showcase product features and benefits, persuading clients to make informed purchasing decisions.</p></li><li><p>Negotiate contracts and pricing with clients to achieve win-win outcomes while maximizing company profits.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field to ensure a solid understanding of sales principles.</li><li>A minimum of 3 years of relevant sales experience in a competitive industry, showcasing proven results and adaptability.</li><li>Certification in sales methodologies (e.g., SPIN Selling or Challenger Sale) is preferred to enhance sales techniques.</li><li>Experience in the technology, pharmaceuticals, or consumer goods sectors is highly valued to understand specific market dynamics.</li></ul>

<p>JOB SUMMARY The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations. DUTIES & RESPONSIBILITIES Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p><p>Academic Qualifications • Minimum: High School Diploma or equivalent. • Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance Years of Experience • 2–3 years in operations, logistics, or distribution roles. • Experience with customer-facing coordination preferred. Nature of Experience • FMCG/trading company environment. • Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics). • Exposure to distribution and order fulfilment processes. • Coordination with sales, warehouse, and logistics teams. Other Skills / requirement • Strong communication skills (English required; Arabic an advantage). • Proficiency in MS Office and ERP data entry. • Strong organizational and multitasking skills. • Basic problem-solving and decision-making abilities. • Ability to work flexible hours, including weekends/holidays if required.</p>

<p>JOB SUMMARY The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations. DUTIES & RESPONSIBILITIES Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p><p>Academic Qualifications • Minimum: High School Diploma or equivalent. • Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance Years of Experience • 2–3 years in operations, logistics, or distribution roles. • Experience with customer-facing coordination preferred. Nature of Experience • FMCG/trading company environment. • Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics). • Exposure to distribution and order fulfilment processes. • Coordination with sales, warehouse, and logistics teams. Other Skills / requirement • Strong communication skills (English required; Arabic an advantage). • Proficiency in MS Office and ERP data entry. • Strong organizational and multitasking skills. • Basic problem-solving and decision-making abilities. • Ability to work flexible hours, including weekends/holidays if required.</p>

<ul><li><p>Analyze and review all non-compliances, delays and problems and present reports</p></li><li><p>Analyze, improve and optimize all processes and procedures </p></li><li><p>Assist corporate management for any requested tasks </p></li><li><p>Automate processes wherever necessary </p></li><li><p>Conduct training as required </p></li><li><p>Document control for procedures, manuals, forms, work instructions and organization chart </p></li><li><p>Ensure ISO procedure compliance with regards to all documentation and processes Implement any changes/ improvement within the specified time </p></li><li><p>Implementation of the entire Quality Mgmt System as per the Strategy presented by Corporate Mgmt </p></li><li><p>Maintain the quality system for all certified group companies </p></li><li><p>Management Reports Plan and execute internal audits </p></li><li><p>Review existing quality systems and suggest/ amend/ modify the system and procedures as and when required through approval processes Statistical analysis for reporting </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in ERP systems like Dynamics SAP or Oracle</p></li><li><p>ISO 9001 Lead Auditor Certified</p></li><li><p>Excel Formulas and intermediary knowledge on Data Analysis</p></li><li><p>Minimum 5 years of relevant experience in Switchgear, Engineering, Manufacturing, Contracting, Trading, or Group of Companies. </p></li><li><p>Strong experience in Quality Audits and NCR/CAPA management. </p></li></ul>

<ul><li>Serve as the first point of contact for customers, addressing inquiries and resolving issues efficiently to enhance customer satisfaction.</li><li>Utilize CRM software to track interactions, ensuring accurate documentation of customer requests and follow-ups.</li><li>Identify customer needs through active listening and provide tailored solutions that foster long-term relationships.</li><li>Conduct thorough product knowledge sessions to assist customers in making informed purchasing decisions.</li><li>Collaborate with cross-functional teams to escalate and resolve complex customer concerns swiftly and effectively.</li><li>Monitor customer feedback channels and proactively address recurring issues to improve overall service quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1-3 years of experience in customer service or a related field, showcasing a solid understanding of customer care dynamics.</p></li><li><p>Experience in the hospital/hospitality industry is a plus.</p></li><li><p>Bilingual candidates are highly preferred; fluency in <strong>English and Arabic language</strong></p></li><li><p>Excellent verbal and written communication skills</p></li><li><p>Empathy and patience are key personal qualities, enabling the executive to handle customer gracefully.</p></li><li><p>Ability to work in a fast-paced environment while maintaining attention to detail and delivering high-quality service.</p></li><li><p>A proactive approach to problem-solving, with a track record of taking initiative to improve customer experiences.</p></li><li><p><strong>Preferring candidate with Own Visa</strong></p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Purchaser / Procurement Specialist</p><p>Position Overview</p><p>We are seeking a highly analytical and commercially driven <strong>IT Purchaser / Procurement Specialist</strong> to manage the procurement of technology products and services while ensuring cost optimization, quality, compliance, and business value. The successful candidate will bridge the gap between technical teams and suppliers by combining strong IT knowledge with procurement expertise and data-driven decision-making.</p><p>Key Responsibilities</p><p>Procurement &amp; Sourcing</p><ul><li><p>Manage the end-to-end procurement lifecycle for IT products and services.</p></li><li><p>Lead sourcing activities, including RFQs, RFPs, and vendor evaluations.</p></li><li><p>Negotiate pricing, contracts, service-level agreements (SLAs), and commercial terms.</p></li><li><p>Ensure timely procurement of hardware, software, cloud services, and IT infrastructure.</p></li><li><p>Develop and maintain strategic relationships with suppliers and technology partners.</p></li></ul><p>Technical Evaluation</p><ul><li><p>Review and analyze technical specifications and business requirements.</p></li><li><p>Assess vendor proposals and recommend the most suitable solutions based on functionality, cost, risk, and scalability.</p></li><li><p>Collaborate with IT, cybersecurity, infrastructure, and business stakeholders to support purchasing decisions.</p></li><li><p>Stay informed about emerging technologies, market trends, and industry best practices.</p></li></ul><p>Financial &amp; Commercial Management</p><ul><li><p>Conduct cost analysis, budget monitoring, and Total Cost of Ownership (TCO) assessments.</p></li><li><p>Support annual budgeting, forecasting, and procurement planning activities.</p></li><li><p>Evaluate ROI and commercial viability of technology investments.</p></li><li><p>Monitor supplier performance and identify cost-saving opportunities.</p></li></ul><p>Reporting &amp; Analytics</p><ul><li><p>Prepare procurement dashboards, spend analysis reports, and vendor performance metrics.</p></li><li><p>Utilize advanced Excel tools to analyze procurement data and support strategic decision-making.</p></li><li><p>Ensure procurement records, contracts, and documentation are accurately maintained.</p></li></ul><p>Governance &amp; Compliance</p><ul><li><p>Ensure purchasing activities comply with company policies, contractual obligations, and audit requirements.</p></li><li><p>Support risk assessment activities related to suppliers, contracts, and procurement processes.</p></li><li><p>Maintain procurement integrity and transparency throughout the sourcing process.</p></li></ul><p>Required Qualifications</p><ul><li><p>Bachelor's Degree in Information Technology, Computer Engineering, Business Administration, Supply Chain Management, or a related field.</p></li><li><p>Minimum <strong>3–5 years of experience</strong> in IT Procurement, Technology Sourcing, or Purchasing.</p></li><li><p>Experience managing procurement activities for hardware, software, cloud services, and IT infrastructure.</p></li><li><p>Strong vendor negotiation and contract management experience.</p></li></ul><p>Technical Knowledge</p><p>The ideal candidate should have a sound understanding of:</p><ul><li><p>Computer hardware and infrastructure solutions.</p></li><li><p>Cloud platforms (Microsoft Azure, AWS, Google Cloud).</p></li><li><p>Software licensing and SaaS subscription models.</p></li><li><p>Cybersecurity technologies and solutions.</p></li><li><p>Networking technologies, including switches, routers, firewalls, and wireless systems.</p></li><li><p>Data center and enterprise infrastructure environments.</p></li><li><p>Emerging technologies such as AI, automation, and cloud-native platforms.</p></li></ul><p>Advanced Excel &amp; Analytical Skills</p><p>Strong proficiency in:</p><ul><li><p>Pivot Tables</p></li><li><p>XLOOKUP / VLOOKUP</p></li><li><p>INDEX-MATCH</p></li><li><p>Power Query</p></li><li><p>Conditional Formatting</p></li><li><p>Data Validation</p></li><li><p>Budget Tracking &amp; Forecasting</p></li><li><p>Spend Analysis</p></li><li><p>Procurement Dashboards &amp; Reporting</p></li></ul><p><em>Knowledge of VBA/Macros is an added advantage.</em></p><p>Systems Knowledge</p><p>Experience with one or more of the following:</p><ul><li><p>SAP S/4HANA</p></li><li><p>Oracle NetSuite</p></li><li><p>Microsoft Dynamics 365</p></li><li><p>Procurement &amp; Sourcing Platforms</p></li><li><p>ServiceNow</p></li><li><p>Asset Management Systems</p></li><li><p>Microsoft 365 and Teams</p></li></ul><p>Core Competencies</p><ul><li><p>Strategic Sourcing</p></li><li><p>Negotiation &amp; Vendor Management</p></li><li><p>Commercial Acumen</p></li><li><p>Analytical Thinking</p></li><li><p>Contract Management</p></li><li><p>Decision Making</p></li><li><p>Communication &amp; Stakeholder Management</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li><li><p>Risk Assessment</p></li></ul><p>Preferred Certifications</p><ul><li><p>CIPS (Chartered Institute of Procurement &amp; Supply)</p></li><li><p>PMP or Project Management Certifications</p></li><li><p>Cloud Certifications (Azure, AWS, Google Cloud)</p></li><li><p>Cybersecurity Certifications</p></li><li><p>Advanced Microsoft Excel Certifications</p></li><li><p>Supply Chain &amp; Procurement Certifications</p></li></ul><p>Ideal Candidate Profile</p><p>A results-oriented procurement professional with strong technology knowledge, advanced analytical capabilities, and proven sourcing expertise who can effectively partner with technical teams and suppliers to deliver cost-effective, innovative, and business-aligned procurement solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, or a related field.</li><li>Minimum of 5 years of progressive experience in IT procurement, with a proven track record of managing complex technology acquisitions.</li><li>Strong understanding of IT infrastructure, software licensing models (e.g., perpetual, subscription, SaaS), cloud computing (IaaS, PaaS, SaaS), and cybersecurity principles.</li><li>Expertise in contract negotiation, vendor management, and strategic sourcing within the technology sector.</li><li>Proficiency in procurement software and ERP systems (e.g., SAP, Oracle, Coupa) and a solid grasp of IT project management methodologies.</li><li>Excellent analytical and problem-solving skills, with the ability to interpret complex technical requirements and financial data.</li><li>Exceptional communication, interpersonal, and stakeholder management skills, capable of influencing decisions across technical and business teams.</li><li>Relevant certifications such as Certified IT Procurement Manager (CITPM), Certified Supply Chain Professional (CSCP), or similar are highly advantageous.</li><li>Fluency in English is essential; proficiency in other languages may be a plus depending on global vendor interactions.</li><li>Ability to thrive in a fast-paced, dynamic IT environment, demonstrating adaptability and a proactive approach to challenges.</li></ul><p></p></section>