وظائف تسويق الكترونى - الفجيرة الإمارات
١٣ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Customer Support Centre Agent plays a vital role in ensuring a seamless customer journey by providing an exceptional non-face-to-face customer service experience. This position involves building long-lasting relationships with new and existing customers to foster trust and promote commercial growth. The role is centered on efficient communication, quick resolution of issues, and maintaining high service standards through precise and effective management of customer interactions.</p><p><br><strong>What You Will Do:</strong></p><ul><li><p>Accurately raise cases in CRM for follow-up and data recording.</p></li><li><p>Resolve all customer emails and social media complaints within 24 hours.</p></li><li><p>Achieve first call resolution by finding solutions for customers.</p></li><li><p>Monitor transport management system and inform customers of delays.</p></li><li><p>Communicate positively and empathetically to enhance customer experience.</p></li><li><p>Arrange schedules and workloads to ensure service levels and customer experience are maintained.</p></li><li><p>Ensure correct coverage at all times for improved service delivery.</p></li><li><p>Follow health and safety guidelines and SOPs to maintain a safe working environment.</p></li><li><p>Report risks, hazards, or unusual activity to management promptly.</p></li><li><p>Adhere to department guidelines to ensure customer support center operates efficiently.</p></li><li><p>Follow department business plans and action plans as agreed by the management team.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Effective communication skills.</p></li><li><p>Strong analytical and thinking skills.</p></li><li><p>Proficiency in problem solving.</p></li><li><p>Excellent interpersonal skills and time management.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>High School diploma required.</p></li><li><p>Fluency in Arabic and English.</p></li><li><p>Experience in call centers, preferably with Genesys/CRM systems.</p></li><li><p>Retail background advantageous.</p></li><li><p>Proficient in Excel and computer literacy.</p></li></ul><p></p></section>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are recruiting a detail‑oriented, analytical Land Surveyor to support freight facility projects across Fujairah and the wider UAE. You will ensure accuracy and precision across all surveying operations for freight facilities, collaborating with engineers, contractors, and operators to deliver safe, high‑quality outcomes in fast‑paced, live‑operations environments. If you thrive on precision and want to shape resilient, efficient freight infrastructure.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Perform comprehensive survey work under the direction of senior surveying professionals, establishing primary horizontal and vertical control points with precision and accuracy</li><li>Record all measurements, rod readings, and calculations meticulously in field books as work progresses, ensuring complete documentation and transparency</li><li>Conduct pre-construction surveys to verify site conditions, identify potential obstructions, and support design verification processes</li><li>Provide expert input and support for construction layout, staking, and setting out for roads, pavements, curbs, drainage systems, and utilities</li><li>Monitor and verify contractor work alignment, levels, and grading against design drawings, maintaining rigorous quality standards</li><li>Coordinate effectively with the contractor's surveyor and Resident Engineer on work priorities, measurements, and any discrepancies that arise</li><li>Maintain survey equipment in optimal working condition and perform frequent calibration checks to ensure reliability and accuracy</li><li>Utilize modern computer software, GPS technology, total stations, and advanced survey equipment for precise measurements and data collection</li><li>Assist in preparing as-built drawings and maintain comprehensive documentation of survey records, reports, and maps for project reporting</li><li>Check all work by completing traverse closures and bench circuits, demonstrating commitment to accuracy and professional excellence</li><li>Ensure strict compliance with all safety procedures and protocols during survey operations, prioritizing the well-being of the team</li><li>Collaborate with multidisciplinary teams to resolve challenges and contribute innovative solutions to surveying obstacles</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Proven land surveying experience on freight facilities.</li><li>Proficiency with total stations, GNSS/GPS, digital/automatic levels, and common survey software; strong control and QA/verification skills.</li><li>Familiarity with tolerances, drainage falls, slab flatness, and interface requirements typical of heavy‑use freight yards.</li><li>Strong coordination and communication skills in fast‑paced, live‑operations settings.</li><li>Commitment to safety, quality, and complete survey documentation.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree or Diploma in Civil Engineering, Geodetic Engineering, or a related engineering field</li><li>7-10 years of professional experience as a Land Surveyor, with demonstrated expertise in construction and infrastructure projects</li><li>Experience on freight facilities</li></ul><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Title:</strong> Site Store & Inventory Controller (Construction Materials)<br><strong>Project Location:</strong> Al Tawyeen, Fujairah - Active Cement Factory Construction<br><strong>Reports To:</strong> Project Manager<br></p><p><strong>Job Summary</strong></p><p>We are seeking a highly organized and detail-oriented Store and Inventory Person to manage the Owner’s supplied materials at a large-scale cement factory construction site. The primary responsibility is to act as the custodian of all procured materials—specifically <strong>structural steel, electrical components, and mechanical equipment</strong>—from receipt at the gate to final handover to the construction contractor.<br></p><p>You will be responsible for the <strong>strict accounting of all material movements</strong> (Receipt, Issuance, Returns, Waste, and Scrap). This is not a general warehouse role; it requires experience in heavy industrial construction and the ability to reconcile bulk materials against engineering drawings and contractor requisitions.<br></p><p><strong>Key Responsibilities</strong></p><p><strong>1. Materials Receipt & Inspection (Inbound)</strong></p><ul><li><p>Receive all Owner-procured materials at the site gate, cross-checking against Purchase Orders (POs), Delivery Notes, and packing lists.</p></li><li><p>Conduct visual inspections for physical damage, quantity verification, and compliance with material specifications (grade, size, rating).</p></li><li><p>Coordinate with the Quality Control (QC) team to ensure test certificates accompany critical items (e.g., steel grades, high-voltage gear).</p></li><li><p>Ensure <strong>unloading is supervised</strong> to prevent damage; assign proper storage locations before the truck leaves the yard.<br></p></li></ul><p><strong>2. Issuance & Contractor Control (Outbound)</strong></p><ul><li><p>Manage the <strong>"Gate Pass" / Issuance system</strong>: Issue materials strictly against authorized Material Requisitions (MRs) or Work Orders raised by the Contractor.</p></li><li><p>Implement a "First-In-First-Out" (FIFO) or "Batch Control" system for steel and cable drums.</p></li><li><p>Ensure the Contractor signs off on every material take-off, acknowledging receipt of quantities for their fabrication/erection scope.<br></p></li></ul><p><strong>3. Returns, Waste & Scrap Management (Critical for Cement Plants)</strong></p><ul><li><p>Manage the <strong>Return of surplus materials</strong> from the contractor back to the store, updating inventory records accordingly.</p></li><li><p>Track <strong>fabrication waste/scrap</strong> (e.g., steel off-cuts, cable ends). Implement a system to quantify waste/scrap generated by the contractor and reconcile it against the total steel issued to them.</p></li><li><p>Coordinate with the commercial team to manage the disposal/sale of scrap steel and copper cable cores, ensuring that scrap is weighed and accounted for before leaving the site.<br></p></li></ul><p><strong>4. Inventory Control & Reconciliation</strong></p><ul><li><p>Maintain a <strong>meticulous digital inventory database</strong> (ERP or Excel-based) updated in <em>real-time</em>.</p></li><li><p>Conduct <strong>daily cycle counts</strong> on high-value items (copper cables, special alloys) and <strong>monthly physical stocktaking</strong> of all materials.</p></li><li><p><strong>Reconciliation:</strong> Compare "Total Issued" vs. "Total Installed + Scrap + Returned" to identify theft, loss, or over-consumption by the contractor.</p></li><li><p>Report material shortages to the Procurement team immediately to avoid project delays.<br></p></li></ul><p><strong>5. Site Safety & Storage</strong></p><ul><li><p>Ensure all storage areas adhere to <strong>cement plant HSE standards</strong> (flammable materials storage, heavy load stacking limits, cable drum rotation).</p></li><li><p>Maintain proper segregation of steel (structural vs. rebar), mechanical (flanges/valves), and electrical (panels/cables) items.</p></li><li><p>Ensure materials are stored off the ground and covered to prevent corrosion in a dusty cement plant environment.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> Minimum 5-7 years of experience in <strong>Inventory/Stores Management</strong>.</p></li><li><p><strong>Sector:</strong> <strong>MANDATORY</strong> experience working on <strong>EPC construction projects</strong>, specifically in <strong>Cement Plants, Power Plants, or Heavy Industrial / Oil & Gas</strong> projects.</p></li><li><p><strong>Materials Knowledge:</strong> Strong familiarity with <strong>Structural Steel shapes (beams/channels/Plates), piping/mechanical items (flanges, valves, fittings), and Electrical items (HT/LT cables, switchgear, junction boxes).</strong></p></li><li><p><strong>Systems:</strong> Proficiency in Inventory Management Software (SAP, Oracle, or advanced Excel).</p></li><li><p><strong>Technical:</strong> Must be able to read <strong>Bill of Quantities (BOQs)</strong> and basic engineering drawings to identify materials.</p></li></ul><p></p></section>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Civil Engineer specializing in freight infrastructure to join our team in Fujairah, United Arab Emirates. You will work collaboratively with project teams to ensure all projects meet regulatory standards, safety requirements, and operational efficiency goals while maintaining organized project documentation and timely delivery.</p><br><ul><li>Supervise and monitor construction in line with approved IFC drawings, specifications, method statements, and project requirements.</li><li>Review and verify shop drawings, method statements, ITPs, and material submittals for track works and related systems.</li><li>Monitor earthworks, formation preparation, drainage, and subgrade condition ahead of track installation.</li><li>Coordinate with survey teams on alignment, levels, control points, and setting‑out verification.</li><li>Coordinate interfaces with civil structures, stations, utilities, signaling, and MEP to protect program and quality.</li><li>Enforce QA/QC procedures; review WIRs, manage inspections, and ensure timely close‑out and records.</li><li>Raise and manage NCRs and site observations; track corrective and preventive actions to closure.</li><li>Monitor contractor progress versus the approved baseline schedule; highlight risks, slippage, and recovery plans.</li><li>Prepare accurate daily, weekly, and monthly progress reports with metrics, photos, and look‑ahead.</li><li>Coordinate with the client, consultant, contractor, and railway authorities during execution and inspections.</li><li>Ensure implementation of approved HSE procedures and railway operational safety requirements.</li><li>Support testing and commissioning for track systems; participate in inspections, snagging, and handover.</li><li>Assist the Resident Engineer and Project Manager in resolving technical and construction issues.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Civil Engineering or related discipline; postgraduate or rail-specific qualifications are an advantage.</li><li>10+ years of construction and supervision experience on major rail or freight projects</li><li>Proficient in coordinating multidisciplinary interfaces (civil, stations, utilities, signaling, MEP) and dealing with rail authorities.</li><li>Skilled in progress tracking, risk identification, and recovery planning against an approved baseline schedule.</li><li>GCC/UAE experience is a must.</li></ul><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><ul><li><p>Manage the site supervision team for the Freight Facilities Project in Ruwais.</p><br></li><li><p>Inspect all roadworks activities to ensure compliance with approved drawings, specifications, method statements, and project requirements.</p><br></li><li><p>Monitor site activities related to: Earthworks and excavation Subgrade and subbase works Road base installation Asphalt paving works Kerbstone and interlock installation Road markings and traffic signage</p><br></li><li><p>Verify setting out and levels before commencement of work.</p><br></li><li><p>Ensure materials used on site are approved and comply with project specifications.</p><br></li><li><p>Conduct inspection of compaction tests, density tests, and field quality tests.</p><br></li><li><p>Witness asphalt temperature checks, laying, rolling, and compaction activities.</p><br></li><li><p>Check pavement thickness, levels, cross falls, and alignment.</p><br></li><li><p>Coordinate with laboratory and material inspectors for testing requirements.</p><br></li><li><p>Review and close WIRs (Work Inspection Requests) within specified timelines.</p><br></li><li><p>Raise NCRs (Non-Conformance Reports) and site observations for non-compliant works.</p><br></li><li><p>Monitor contractor productivity and progress against approved baseline program.</p><br></li><li><p>Ensure all works are carried out according to approved safety and quality procedures.</p><br></li><li><p>Maintain daily inspection reports and site records.</p><br></li><li><p>Coordinate with contractor, consultant, surveyor, and utility teams during execution.</p><br></li><li><p>Inspect temporary traffic diversions and traffic management arrangements.</p><br></li><li><p>Verify reinstatement works after utility crossings and road cutting activities.</p><br></li><li><p>Ensure proper protection of existing utilities and road assets during construction.</p><br></li><li><p>Attend site meetings and provide technical feedback on ongoing activities.</p><br></li><li><p>Check as-built drawings and ensure accuracy before submission.</p><br></li><li><p>Ensure compliance with local authority requirements such as Roads and Transport Authority and Dubai Municipality standards.</p><br></li><li><p>Monitor drainage works associated with road construction including catch basins, manholes, and pipelines.</p><br></li><li><p>Ensure housekeeping and environmental compliance at site.</p><br></li><li><p>Support Resident Engineer and Project Engineer in overall site supervision and quality control activities.</p><br></li></ul><br>Qualifications<br><p>*Required Qualifications:**</p><br><ul><li>Diploma in Civil Engineering or equivalent qualification from a recognised institution</li><li>Minimum 7 years of professional experience in civil construction inspection, with focus on earthworks and structural works</li><li>Proven experience in large-scale infrastructure projects, including rail, transportation, or similar heavy civil works</li><li>Demonstrated knowledge of construction specifications, approved drawings, and inspection test plans (ITP)</li><li>Strong understanding of soil mechanics, compaction testing, and concrete quality control procedures</li><li>Proficiency in preparing and maintaining inspection reports and non-conformance documentation</li><li>Excellent command of written and spoken English for site communication and report preparation</li></ul><br>Additional Information<br><ul><li>Experience on major UAE infrastructure, metro projects, such as Dubai Metro (DM), or Etihad Rail projects</li><li>Background in freight rail or heavy rail construction projects</li><li>Professional certification in Quality Assurance and Quality Control (QA/QC) or construction inspection</li><li>Knowledge of UAE building codes, safety regulations, and environmental compliance requirements</li><li>Experience coordinating with multiple disciplines including surveyors, laboratories, and material testing agencies</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are hiring a Document Controller to manage and control project documentation for our Freight Facilities program in Fujairah, ensuring complete, accurate, and secure records across the project lifecycle.</p><br><ul><li>Maintain and control all project documents, drawings, and correspondence in accordance with company procedures.</li><li>Ensure proper document numbering, filing, tracking, and distribution systems are maintained.</li><li>Receive, register, and distribute incoming and outgoing documents.</li><li>Maintain updated logs for: Drawings RFIs Submittals NCRs Material approvals Technical submissions Correspondence</li><li>Ensure only latest approved revisions of drawings and documents are available at site.</li><li>Coordinate with engineers, consultants, contractors, and project teams for document submissions and approvals.</li><li>Upload and manage documents through client systems and EDMS platforms.</li><li>Track pending submissions and follow up for approvals and responses.</li><li>Maintain hard copy and electronic filing systems for easy retrieval of records.</li><li>Prepare transmittals for document submissions and distribution.</li><li>Archive superseded and obsolete documents according to project procedures.</li><li>Ensure confidentiality and security of project records and company documents.</li><li>Assist project team in preparation of reports, presentations, and project documentation.</li><li>Support QA/QC team in maintaining quality records and inspection documents.</li><li>Maintain accurate records of shop drawings, method statements, and material submittals.</li><li>Coordinate document flow between site office, head office, consultant, and client.</li><li>Prepare weekly and monthly document status reports.</li><li>Ensure compliance with project document control procedures and ISO standards.</li><li>Monitor deadlines for submissions and maintain document turnaround tracking.</li><li>Assist during audits by providing required documentation and records.</li><li>Maintain attendance records, staff documents, and administrative files if required.</li><li>Ensure all handover documents and close-out records are properly compiled and archived.</li></ul><br>Qualifications<br><ul><li>Diploma or Bachelor’s in Business/Engineering or related field.</li><li>7+ years’ document control experience on major infrastructure projects (rail/freight/industrial preferred).</li><li>Proficient with EDMS platforms (e.g., Aconex, Asite, ProjectWise, ACC/BIM 360) and MS Office; strong Excel skills.</li><li>Solid understanding of ISO 9001 and project document control procedures; ISO 19650 awareness is an advantage.</li><li>Meticulous attention to detail, data accuracy, and version control discipline.</li><li>Strong communication and coordination skills with multi‑disciplinary teams and external stakeholders.</li><li>UAE/GCC experience and site‑based delivery exposure are advantageous.</li><li>English fluency required</li></ul><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an Engineer - Interface to coordinate and control interfaces between civil works and multidisciplinary packages on a complex rail and infrastructure program. You will drive resolution of design and construction interfaces across structural, architectural, utilities, MEP, rail systems, roads, and wider infrastructure—ensuring safe, compliant, and constructible outcomes aligned to schedule and quality. We value discretion and professional conduct in operational environments.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Coordinate and manage interfaces between civil works and Structural, Architectural, Utilities, MEP, Rail Systems, Roads, and Infrastructure disciplines.</li><li>Review design drawings across packages; identify interface conflicts or gaps and drive timely resolution.</li><li>Ensure smooth coordination between contractor, consultant, client, and subcontractors; establish clear communication pathways</li><li>Monitor interface issues and maintain interface registers, trackers, and action logs with owners and due dates.</li><li>Organize and lead interface/coordination meetings; issue minutes, decisions, and follow-up actions.</li><li>Review RFIs, technical queries, and design changes related to interface matters; escalate risks and secure approvals as required.</li><li>Ensure all interfacing works comply with project specifications, standards, and approved drawings.</li><li>Coordinate construction sequencing, access requirements, and work windows between multiple contractors/packages.</li><li>Identify potential clashes and assist in resolving technical conflicts before execution (design and construction phases).</li><li>Support design coordination and constructability reviews, including temporary works and staging plans.</li><li>Liaise with authorities and utility agencies to align on interface requirements, permits, and approvals.</li><li>Track progress of interfacing activities and align dependencies with the integrated project schedule.</li><li>Coordinate handover requirements and interface deliverables between contractors and across project phases.</li><li>Assist in reviewing shop drawings, method statements, and material submissions for interface compliance.</li><li>Maintain auditable records of interface communications, approvals, and action item closure.</li><li>Ensure temporary works, diversions, and logistics do not adversely impact adjacent contractors or systems.</li><li>Coordinate civil interfaces spanning Roads, Bridges, Tunnels, Stations, Drainage, Utilities, and Landscaping.</li><li>Support risk identification, mitigation planning, and contingency for interface-related issues.</li><li>Participate in site inspections to verify interface compliance during execution; close observations promptly.</li><li>Ensure all stakeholders are informed of design revisions and construction changes impacting interfaces.</li><li>Coordinate testing and commissioning interfaces between civil and other systems; verify pre-requisites and dependencies.</li><li>Assist the Project Manager and Resident Engineer in resolving interface-related delays and conflicts.</li><li>Monitor close-out and handover activities to confirm interface requirements are completed and accepted.</li><li>Prepare interface progress reports and status updates for management and client review.</li></ul><br>Qualifications<br><p>• Bachelor’s degree in Civil Engineering or a closely related engineering discipline.<br>
• Proven experience coordinating interfaces on large, multidisciplinary infrastructure programs (e.g., rail, roads, utilities).<br>
• Experience working on freight facilities</p><br><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>The Materials Engineer role will support Freight Facilities as part of a transformative rail infrastructure project. The scope includes formation preparation, track installation, freight yard development, and systems integration, ensuring seamless operations and world class standards. Candidates must have prior experience working on similar rail, freight facilities, or major infrastructure projects.</p><br><p><u>Role responsibilities:</u></p><br><ul><li>Perform daily monitoring on delivered, stored and used material related to the site activities</li><li>Perform daily monitoring against the design related to the executed works on site</li><li>Ensure compliance with the project requirements is maintained by all involved parties</li><li>Verify activity compliance towards the applicable Project Quality plan (PMC & Contractor)</li><li>Issue and follow up on non-compliances through the Site NCR process</li><li>Liaise closely with Contractor and PMC Operations Team on site related issues</li><li> Provide guidance to the PMC Operations Team on Site NCR issues, including the CAPA and follow up thereof</li><li>Assist the PMC Operations Team with Method Statement, ITP and material reviews</li><li>Participate in punch lists, testing and commissioning monitoring and verification</li><li>Attend package related meetings to present and discuss site quality related issues</li><li>Track QA progress and identify issues and potential trends, including Quality Alerts</li><li>Provide written weekly and/or ad hoc quality reports to the Quality Manager and Project Manager.</li><li>Having good experience in landscape, roads, sewerage, water, irrigation & storm water materials.</li><li>Be familiar with the project’s detailed drawings, specifications, and health and safety measures together with any associated updates.</li><li>Ensure the contractor/s compliance with the standards and specifications of the contract documents.</li><li>Maintain records of the contractor human and equipment daily resources.</li><li>Undertake all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).</li><li>Liaise and daily follow up with the contractor. This is to ensure the contractor is managing its resources, health and safety, and equipment needs on the site.</li><li>Prepare daily report to the RE or ARE. This includes works orders, materials delivery, and daily inspections program.</li><li>Follow up and implement any site instructions made by the RE and ARE.</li><li>Apply and implement all quality controls and quality procedures of the site. </li><li>Prepare any site measurements and surveying checks needed by the RE or ARE for pipes alignments and levels.</li></ul><p>Minimum Requirements: </p><br><ul><li>The candidate would need to have prior experience in similar projects. </li><li>Middle East experience would be advantageous </li><li>Minimum of 5+ years of relevant site supervision experience </li></ul><br>Qualifications<br><p>Degree in Civil Engineering </p><br><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Testing & Commissioning Engineer role will support Freight Facilities as part of a transformative rail infrastructure project. The scope includes formation preparation, track installation, freight yard development, and systems integration, ensuring seamless operations and world class standards. Candidates must have prior experience working on similar rail, freight facilities, or major infrastructure projects.</p><br><ul><li><p>Plan, coordinate, and supervise testing and commissioning activities for civil and infrastructure projects.</p><br></li><li><p>Ensure all testing and commissioning works are carried out in accordance with project specifications, approved procedures, and authority requirements.</p><br></li><li><p>Prepare and review testing and commissioning plans, procedures, checklists, and method statements.</p><br></li></ul><p><strong>Minimum Requirements: </strong></p><br><ul><li>The candidate would need to have prior experience in similar projects. </li><li>Middle East experience would be advantageous </li><li>Minimum of 5+ years of relevant site supervision experience </li><li><p>Coordinate with contractors, consultants, subcontractors, and authorities during testing and commissioning activities.</p><br></li><li><p>Monitor testing activities for utilities networks including water supply, sewerage, stormwater, irrigation, and associated civil infrastructure.</p><br></li><li><p>Witness and verify hydrostatic testing, pressure testing, leakage testing, gravity line testing, compaction testing, and other required tests.</p><br></li><li><p>Ensure all materials, equipment, and installations are tested and commissioned as per approved standards and manufacturer recommendations.</p><br></li><li><p>Review shop drawings, IFC drawings, specifications, and technical submittals before commencement of testing activities.</p><br></li><li><p>Verify readiness of systems and completion of pre-commissioning requirements before final commissioning.</p><br></li><li><p>Coordinate interface activities between civil, mechanical, electrical, and utility systems during commissioning stages.</p><br></li><li><p>Ensure testing equipment and instruments are calibrated and valid prior to testing activities.</p><br></li><li><p>Prepare and maintain testing records, commissioning reports, inspection reports, and handover documentation.</p><br></li><li><p>Identify defects, non-conformities, and incomplete works during testing and ensure corrective actions are implemented.</p><br></li><li><p>Raise NCRs and site observations for non-compliant works where required.</p><br></li><li><p>Monitor contractor performance and ensure testing activities are completed within project schedules.</p><br></li><li><p>Coordinate with utility authorities for inspections, approvals, and final connections.</p><br></li><li><p>Attend testing, commissioning, and technical coordination meetings with project stakeholders.</p><br></li><li><p>Ensure compliance with health, safety, environmental, and quality requirements during all testing activities.</p><br></li><li><p>Support project handover processes by ensuring all testing and commissioning documentation is complete and approved.</p><br></li><li><p>Verify as-built drawings and O&M manuals before project closeout.</p><br></li><li><p>Ensure compliance with requirements of authorities.</p><br></li><li><p>Assist the Resident Engineer and Project Management team in resolving technical and commissioning-related issues.</p><br></li><li><p>Monitor final snagging and ensure closure of all testing and commissioning comments before project handover.</p><br></li><li><p>Monitor contractor performance and ensure testing activities are completed within project schedules.</p><br></li><li><p>Coordinate with utility authorities for inspections, approvals, and final connections.</p><br></li><li><p>Attend testing, commissioning, and technical coordination meetings with project stakeholders.</p><br></li><li><p>Ensure compliance with health, safety, environmental, and quality requirements during all testing activities.</p><br></li><li><p>Support project handover processes by ensuring all testing and commissioning documentation is complete and approved.</p><br></li><li><p>Verify as-built drawings and O&M manuals before project closeout.</p><br></li><li><p>Ensure compliance with requirements of authorities such as Roads and Transport Authority, Dubai Municipality, DEWA, and other relevant authorities.</p><br></li><li><p>Assist the Resident Engineer and Project Management team in resolving technical and commissioning-related issues.</p><br></li><li><p>Monitor final snagging and ensure closure of all testing and commissioning comments before project handover.</p><br></li></ul><br>Qualifications<br><p>Bachelor’s Degree in a relevant Engineering Field + experience on Railway projects.</p><br><br>Additional Information<br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<ul><li><p>Microbiology technicians record detailed observations and test results accurately. They maintain meticulous records of experiments and contribute to data analysis under the guidance of senior microbiologists. </p></li><li><p>Provide support to microbiologists and researchers by assisting in experimental procedures, literature reviews, and data interpretation. They may also contribute to ongoing research projects by conducting experiments and analysing results. </p></li><li><p>Participate in quality control procedures to ensure the accuracy and reliability of laboratory results. This involves following standardized protocols, calibrating equipment, and maintaining laboratory hygiene and safety standards. </p></li><li><p>Performs other related duties as may be assigned either in support of division goal or for his/her personal or professional training, education or development as programmed by laboratory manager. </p></li><li><p>All work to be carried out in accordance with the Company Health, Safety, Environmental and Quality Systems. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficiency in basic laboratory techniques such as aseptic technique, pipetting, sample preparation, microscopy, and sterile technique is essential. Technicians should be adept at handling laboratory equipment and following standard operating procedures (SOPs) </p></li><li><p>Must understand good aseptic techniques, workplace health, safety and environmental responsibilities. </p></li><li><p>Carrying out standard microbiological analysis by culture methods such as most probable number (MPN) </p></li><li><p>Experience in use of molecular microbiology methods (MM) such as DNA extraction / purification, PCR and qPCR and other techniques is an advantage. </p></li><li><p>Preparing microbiological cultures and growth media, and also chemical samples and test solutions using general chemical laboratory techniques such as; use of micropipettes, 4 figure balances, dilution methods and calculation of solution concentrations </p></li><li><p>Preparation, maintenance, and operation of a variety of laboratory equipment including wet chemistry meters, autoclaves, incubators, centrifuges and others. </p></li><li><p>Preparation of samples for examination including microscopy and photography of samples and some chemical analysis techniques </p></li><li><p>Safe handling and use of hazardous and non-hazardous bottled gases including hydrogen sulfide. </p></li><li><p>Maintaining accurate records of analysis, observations, and calculations. Compile and complete laboratory test sheets and analysis reports. </p></li><li><p>Perform duties in compliance at all times with corporate and local systems, rules and procedures, including any Quality Assurance, Risk Assessments, Health Safety and Environmental Standards (for example, UKAS ISO 17025, ISO 9001, ISO 14001 and OHSAS 18001) set by the Company and/or external certification authorities. </p></li><li><p>Actively participate and follow company’s HSE, Compliance, Quality Assurance and other business control requirements (Compliance & Code of Ethics) which are mandatory or voluntary. </p></li><li><p>Apply discretionary effort in support of the smooth running of projects and the laboratories. </p></li><li><p>On the job training will be provided but some experience with microbiology and general laboratory practices would be an advantage </p></li></ul><p><strong>Qualifications, Experience, Skills and Knowledge: </strong></p><ul><li><p>Diploma or Degree program in Microbiology, Biochemistry or Similar Biomedical Science as a minimum. </p></li><li><p>Knowledge in oilfield microbiology and/or molecular microbiology will be an advantage. </p></li><li><p>Should have completed their studies (i.e. currently not enrolled in fulltime studies) </p></li><li><p>Experience: min 1 year experience in laboratory environment. </p></li><li><p>Must be able to read, understand and follow work instructions in a safe, accurate and timely manner and ensure full compliance with the Company Health, Safety, Environmental and Quality Systems. </p></li></ul><br><br><br><p><br></p>
<ul><li>Assist customers by providing detailed product information and addressing their queries to enhance their shopping experience.</li><li>Process transactions accurately and efficiently using the point-of-sale (POS) system, ensuring a seamless checkout process.</li><li>Maintain an organized and visually appealing sales floor, restocking shelves and arranging displays to highlight promotions.</li><li>Collaborate with the sales team to achieve monthly targets and drive sales initiatives through effective communication and teamwork.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelors or Master degree in sales and marketing.</p></li><li><p>2-3 years of experience in retail or sales environments, demonstrating a track record of meeting sales targets.</p></li><li><p>Familiarity with sales software and POS systems, showcasing technical acumen in handling transactions.</p></li><li><p>Fluency in English; proficiency in additional languages is preferred to cater to diverse customer bases.</p></li><li><p>Immediate joiners are preferred </p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary The candidate will be responsible for generating new business, maintaining client relationships, and achieving sales targets by promoting our premium range of marble and tile products.<br><br>Roles & Responsibilities</p><p>•Develop and implement effective sales strategies to achieve company targets.</p><p>•Conduct outdoor sales visits to contractors, consultants, architects, interior designers, and project sites.</p><p>•Identify and pursue new business opportunities in the marble and tiles market.</p><p>•Build and maintain long-term relationships with clients to ensure repeat business.</p><p>•Provide product presentations, quotations, and negotiate contracts with clients.</p><p>•Monitor market trends, competitor activities, and customer preferences to provide feedback to management.</p><p>•Coordinate with the logistics and operations team to ensure timely delivery and customer satisfaction.</p><p>•Prepare and submit regular sales reports and forecasts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification: Bachelor’s degree in Business, Marketing, or related field (preferred).</p><p>Work Experience: Minimum 2–3 years of proven outdoor sales experience in the marble, tiles, or building materials industry. </p><p>Strong client network with contractors, consultants, and project managers in the region.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Ability to work independently and achieve sales targets.</p><p>Valid UAE driving license (mandatory).</p><p></p></section>
<p><h4>Job summary</h4>
<p>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of the property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Leading rooms team</strong></p>
<ul>
<li>Champions the brand’s service vision for product and service delivery.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Monitors and promotes room rates, specials, and promotions at the residence.</li>
</ul>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Analyzes service issues and identifies trends.</li>
<li>Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews and audits expenses.</li>
</ul>
<p><strong>Managing revenue goals</strong></p>
<ul>
<li>Monitors Rooms operations sales performance against budget.</li>
<li>Reviews reports and financial statements to determine Rooms operations performance against budget.</li>
<li>Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.</li>
<li>Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li>
</ul>
<p><strong>Ensuring and providing exceptional customer service</strong></p>
<ul>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li>
<li>Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Uses personal judgment and expertise to enhance the customer experience.</li>
<li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li>
<li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Ensures that employees understand expectations and parameters for Room duties.</li>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Interviews and hires employees.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li>
<li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li>
<li>Identifies talents of direct reports and their teams, and assists with their growth and development plans.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.</p>
<p>In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>