Assistant Manager Jobs in UAE
21327 Jobs Found
Job Description<br><br>Aldar Education is seeking an outstanding Assistant Principal to join Al Ghad Charter School, Abu Dhabi, for January 2027.<br><br>An MOE Curriculum school in Abu Dhabi, Al Ghad Charter School (AGS) offers an inspiring environment where excellence in teaching and learning is central to everything we do. Through our globally recognized curriculum, dedicated educators, and innovative approach to education, we are committed to nurturing lifelong learners and contributing meaningfully to the UAE National Agenda for Emirati students.<br><br>At AGS, we foster a dynamic, diverse, and progressive learning community guided by our vision of developing a generation of learners who are courageous, innovative, and driven to achieve excellence in all aspects of life.<br><br>We are seeking candidates who embody our core values of EPIC—Excellent, Principled, Innovative, and Caring—and who demonstrate a genuine appreciation for the culture, traditions, and values of the region.<br><br>This is a unique opportunity to become part of the highly successful Aldar Education family and play an integral role in shaping the future of one of Abu Dhabi’s leading educational groups.<br><br>Responsibilities<br><br>Main Duties<br><br>Direct and quality-assure the activities of the staff and students and ensure a safe, orderly, and smooth-functioning environment conducive to learning. Support and administer the annual school assessment and monitoring master schedule, working in conjunction with the school SLT and school department leaders. Collaborate with the Principal and Vice Principal to supervise and evaluate teachers, supervisors, and curriculum support staff as assigned. Provide leadership in screening and interviewing applicants, including non-teaching positions, and/or recommending of applicants to be interviewed. Implement student achievement improvement efforts as mapped out in the school development plan and ADEK regulations and as directed by Aldar Education. This will include but not be limited to school improvement plans, standardized testing, remediation, collection and reporting of data as required, and the development of special schedules and testing procedures as necessary. Implement student achievement improvement efforts including directing the MAP/Exact Path student achievement plan, developing a progress-based testing schedule in coordination with the assessment coordinator, establishing and overseeing the processes related to assessment and reporting student attainment and progress, data collection, students’ records, and archiving. Collaborate with the SLT team regarding new or changing instructional methods, materials, strategies, and programs. Assist in determining, developing, and implementing plans for staff CPD development for the building that facilitates professional growth and enhances the quality and efficiency of teaching. Assist in the completion and submission of all required reports, forms, and data requests on time to the designated sources. Work/meet with other administrators and staff to foster and participate in team collaboration and effectiveness. Perform other duties as assigned by the School Principal. <br><br><br>Qualifications<br><br>Minimum Qualification<br><br>Bachelor's degree in education or B. Sc. degree with PGCE is essential. A Master’s degree is preferred.<br><br><br>Minimum Experience<br><br>At least 6 years’ experience, including 4 consecutive years of teaching performance that exceeds standards and expectations, as evidenced by performance appraisal At least 2 years’ experience in a middle leadership role Experience of leading school initiatives that have led to improvement in standards and achievement. Experience working with parents and external agencies.<br><br><br>Job Specific Knowledge & Skills<br><br>With secure knowledge of teaching and learning and a track record of implementing effective strategies to raise standards and plug gaps in learning. Ability to work with data and be effective in using data to diagnose, intervene, and evaluate impact upon learning. Ability to organize tasks Ability to handle multiple tasks Ability to exercise good judgment Must possess leadership skills Must appropriately handle confidential information<br><br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunities employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application to our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
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<p><strong>Job Purpose</strong></p><br><p>The incumbent is responsible for supporting the Head of Audit / Portfolio Head / Portfolio Lead / Job-in-Charge in providing internal audit services across all Emirates Islamic functions – Retail Banking & Wealth Management, Retail Branches. Markets & Treasury, Corporate Banking, Finance and overall Banking Operations. He/she will undertake business process audits, project assignments and ad hoc review work under the seniors supervision and guidance.</p><br><p>The job will provide a wide exposure on all Bank’s activities for a comprehensive knowledge and learning experience.</p><br><p><strong>Main Tasks</strong></p><br><ul> <li>Completion of Audit reviews and contribute to completion of the Annual Audit Plan</li> <li>Maximize time utilization</li> <li>Timely completion of audits</li> <li>Develop and deliver an audit service focused on control environment improvements that protect and enhance the Group's financial position.</li> <li>Ensure audit findings are timely addressed through effective follow-up.Conduct audits which are perceived to add value to the business</li> <li>Ensure Internal Audit is contemporary and innovative to drive efficiency / quality of service</li> <li>Maintain professional working relationships with business stakeholders</li> <li>Maintain work ethics and protect the internal audit profession’s credibility</li> <li>Audit job completion, documentation and reporting in line with Internal Audit Manual / standards</li> <li>Ensure observations are supported by facts and adequate evidence, drafted as per departmental standards and agreed with management.</li> <li>Drive / Participate in department strategic initiatives / innovation programs</li></ul><p><strong>Required Knowledge/Skills</strong></p><br><ul> <li>A University Graduate degree</li> <li>Recognized Professional Accounting Qualification</li> <li>Certified Internal Auditor (CIA)</li> <li>Financial Risk Manager / Certified Financial Analyst Banking/financial services industry experience (5 years and above) preferably in Internal Audit covering one or more areas of Retail Banking, Branch audits, Banking Operations, Wealth Management, Corporate Banking, Treasury, Anti-money Launderling (AML), Finance, etc.</li> <li>Good understanding of banking activities</li> <li>Positive Team player with effective communication</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.</p><br><ul><li>Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation</li><li>Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules</li><li>Supervise, train, and motivate housekeeping staff to deliver exceptional service</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li><li>Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness</li><li>Coordinate with other departments to address guest requests and resolve issues promptly</li><li>Assist in creating staff schedules and managing payroll for the housekeeping department</li><li>Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies</li><li>Participate in continuous improvement initiatives to enhance guest experience and operational efficiency</li><li>Handle guest complaints and feedback professionally, taking appropriate action to resolve issues</li></ul><br>Qualifications<br><br><ul><li>Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Strong organizational and leadership skills with attention to detail</li><li>Excellent communication abilities, both verbal and written</li><li>Proficiency in hotel management software and Microsoft Office suite</li><li>In-depth knowledge of cleaning techniques, products, and equipment</li><li>Understanding of hotel operations and industry standards</li><li>Familiarity with health and safety regulations in the hospitality sector</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Physical stamina to perform duties throughout the day</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong problem-solving skills and ability to make decisions under pressure</li></ul> </div>
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<p><span><span>The incumbent in the position is responsible to meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to</span><span>achieve pre-determined revenue targets while maintaining appropriate sales programmes and handling multi-faceted projects. </span></span></p><br><p><span><span><strong><u>Duties & Responsibilities:</u></strong></span></span></p><br><ul><li><p><span><span>To develop in conjunction with Associate/Director of Sales a structured, timely, achievable personal business plan and </span><span>maintain complete and supported records of all sales agreements, contract and quotes for the hotel.</span></span></p><br></li><li><p><span><span>To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.</span></span></p><br></li><li><p><span><span>To a</span><span>chieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Associate/Director of Sales.</span></span></p><br></li><li><span>Conduct comprehensive competitor research and continuously monitor local, regional, and international market trends to ensure the hotel's sales strategies, positioning, and offerings remain competitive and market-leading, while maintaining expert knowledge of all hotel products and services.</span><br></li><li><span><span>To pre-qualify and target prospects, utilizing hotel database and to develop appropriate and effective sales solicitation strategies to increase hotel’s market share.</span></span><br></li><li><span><span>To continuously add and update the perpetual database of local group, catering and conference leads and ensure implementation of an efficient and targeted acquisition program.</span></span><br></li><li>To collaborate closely with Revenue Management to optimize business mix, pricing opportunities, and overall resort profitability.<br></li><li>To conduct regular business reviews with key accounts, identifying opportunities for account retention, growth, and long-term partnership development.<br></li></ul><br><b>Qualifications:</b><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 3-5 years of sales experience in a luxury hotel or resort environment, preferably within the UAE market.</li><li>Proven track record of achieving revenue targets and driving business across various segments.</li><li>Strong knowledge of account management, business development, contract negotiation, and sales planning.</li><li>Excellent communication, presentation, networking, and relationship management skills.</li><li>Strong understanding of market trends, competitor analysis, and revenue-driven sales strategies.</li><li>Proficiency in hotel sales systems, CRM platforms, and Microsoft Office applications.</li></ul><br> </div>
Job Description:Responsible for managing the financial health of the organization to promote success and growth while maintaining legal financial practices. Responsible for financial planning to determine how to pay off liabilities and grow the business, reviewing financial documents to ensure tax-compliance and collaboration with other departments to achieve monetary goals. Key Responsibilities:Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, payroll, and billing processes. Develop and implement financial policies and procedures. Collaborate with department heads to optimize resource allocation. Evaluate financial risks and recommend strategies to mitigate them. Oversee cash flow management, including petty cash operations, ensuring optimal liquidity for operational efficiency. Prepare financial statements and reports, including monthly and annual accounts. Analyze financial statements, reports, operating metrics and data to identify trends, variances, opportunities and areas for improvement. Provide insights and recommendations based on financial analysis to support strategic decision-making. Co-ordinate and work closely with various departments, such as sales, marketing, and operations, to understand their financial needs and provide support and recommendations. Reconcile rental and miscellaneous receipts efficiently, ensuring accurate cash handling and banking. Providing Exceptional Professional services to our Clients and External Vendors for all Financial matters and regulations. Develop financial models and scenarios to support strategic decision-making and evaluate business performance. Lead the annual budgeting process and periodic forecasting to ensure alignment with business goals and objectives. Lead the quarterly VAT return filings, refunds, reconciliation, ensuring compliance with Federal Tax Authority regulations. Monitor budget vs. actual performance and make adjustments as necessary. Identify cost-saving opportunities and efficiency improvements within the organization. Ensure compliance with local regulatory requirements and standards. Ensure Compliance with KYC Laws and UAE labor laws, Federal laws. Coordinate and oversee audits and financial reviews. Support both external and internal audit preparations, ensuring accurate trial balances, ledger maintenance, and comprehensive journal entries with systematic filing. Generate and present comprehensive financial reports as and when required. Manage and maintain relationships with banking partners, including handling banking facilities such as loans, credit facilities, letters of guarantee, and other financial transactions. Oversee and coordinate all banking-related activities to ensure smooth financial operations. Demonstrate prior experience in a trading company or possess a strong understanding of trading business operations and financial requirements. Qualifications:Masters or Bachelor's Degree in Finance, Accounts or related field preferably MBA. Recognized professional accounting qualification (e.g. ACCA, CPA, CMA, CA) is preferred. Experience: Minimum 8 years of experience as Finance Manager or similar role in financial planning and analysis preferably in the healthcare industry, UAE.<br>Skills:Candidates should have proficiency in Oracle Net Suite, along with advanced skills in Microsoft Excel. Strong command of accounting principles, financial regulations, and investment strategies. Attention to detail and the ability to work independently and as part of a team. Strong financial acumen with proven expertise in financial planning, analysis, and reporting. Proficiency in financial modeling and forecasting techniques. Strong leadership skills and experience in managing team Analytical, strategic, and results-oriented mind-set Excellent communication and interpersonal skills. Strong Time Management & Conflict Management skills. Proficiency in Arabic will be considered an added advantage. What We Offer:Competitive salary and benefits package Opportunities for professional growth and development A collaborative and dynamic work environment
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<span> </span><p><span><span><span>Assistant Manager, Facilities, Atlantis The Royal</span></span></span> <br><span><span>(<span>20573</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><span><strong>About The Role </strong></span></p><br>
<p><span>Job is to oversee the inspection, repair, and preventive maintenance of kitchen, laundry, and restaurant equipment, as well as general facilities and MEP systems. The position ensures that all equipment and facilities are maintained in a safe, reliable, efficient, and operational condition in accordance with manufacturer recommendations, property standards, health and safety requirements, HACCP, and applicable regulations.</span><span>The role provides technical supervision and support to the Facilities team, coordinates maintenance activities and work orders, monitors equipment performance, and works closely with Kitchen Operations and other departments to minimize equipment downtime and maintain uninterrupted property operations.</span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong></span></p><br>
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<li><span>Supervise and coordinate maintenance team, effectively managing resources to ensure all assigned tasks and work orders are completed safely, efficiently, and within the required timeframe. The position requires minimum 5 years of relevant facilities maintenance experience or an appropriate combination of education and practical work experience.</span></li>
<li><span>Ensure all maintenance activities are carried out safely and in full compliance with applicable health, safety, environmental, and property requirements, including the correct use of (PPE), safe work practices, risk assessments, and established safety procedures.</span></li>
<li><span>Promptly escalate significant technical, operational, safety, equipment, and maintenance-related issues to senior management, providing clear technical advice, recommended corrective actions, and updates on the status of ongoing issues.</span></li>
<li><span>Maintain all issued tools and equipment in good working condition and ensure that required inspections, testing, and calibration are kept up to date.</span></li>
<li><span>Develop and deliver technical training programs for the Facilities team in accordance with the approved monthly training calendar, ensuring relevant knowledge, skills, safety practices, and equipment procedures are effectively communicated.</span></li>
<li><span>Supervise and effectively manage the Planned Preventive Maintenance (PPM) program for all kitchen and laundry equipment, ensuring maintenance activities are completed as scheduled. Maintain accurate and up-to-date PPM records, ensuring all completed maintenance activities are properly documented followed by the ISO 22000 formatting process, verified, and signed off.</span></li>
<li><span>Maintain and update refrigeration system calibration records as per the scheduled internal and external calibration requirements, and verify that all calibration certificates received are valid, complete, and properly documented.</span></li>
<li><span>Maintain and update refrigeration equipment disinfection records according to the approved schedule, ensuring all required disinfection activities are completed, properly documented, and verified for compliance and audit purposes.</span></li>
<li><span>Ensure water filters and softeners are replaced for equipment according to the approved replacement schedule and manufacturer recommendations and maintain accurate replacement records and supporting documentation for audit and compliance purposes.</span></li>
<li><span>Maintain accurate PPM records and supporting documentation to ensure readiness for internal and external audits and compliance with ISO 22000, Earth Check, and HACCP requirements.</span></li>
<li><span>Ensure daily temperature readings for refrigeration systems are recorded and maintained accurately, and ensure SNG utility readings are recorded as required, with all records properly maintained for monitoring and audit purposes.</span></li>
<li><span>Conduct a monthly inventory check of essential maintenance spare parts, ensuring minimum stock levels are maintained to support timely corrective and preventive maintenance activities.</span></li>
<li><span>Monitor and record monthly Freon/refrigerant consumption in accordance with approved LPOs, ensuring usage is properly documented, reviewed, and maintained for operational and audit purposes.</span></li>
<li><span>Provide technical coordination and support for CAPEX and Culinary projects, ensuring proper planning, execution, coordination with stakeholders and contractors, and compliance with approved specifications, safety standards, and project requirements.</span></li>
<li><span>Conduct regular team meetings and briefings to understand operational needs, address concerns, communicate priorities, and ensure effective coordination and teamwork.</span></li>
<li><span>Ensure the safe and efficient operation of laundry boilers and associated equipment, with daily monitoring of boiler water quality parameters, accurate recording of readings, and verification to ensure compliance with required operating standards.</span></li>
<li><span>Ensure PPM schedules are followed and records maintained for kitchen hood suppression systems, SNG systems, and kitchen ventilation systems, ensuring all maintenance activities are completed safely and in accordance with manufacturer recommendations and property requirements.</span></li>
<li><span>Ensure all kitchen and laundry general maintenance requirements are addressed in a timely manner and maintain appropriate lighting and lux levels to support safe, efficient, and smooth operations.</span></li>
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<p><span><strong>About You </strong></span></p><br>
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<li><span>Must have a Diploma / Degree in mechanical or electrical engineering with minimum five Years experience in large scale commercial kitchen, refrigeration, laundry equipment operations, repair and maintenance.</span></li>
<li><span>Strong diagnostic, troubleshooting, fault-finding, and rectification skills for electrical, mechanical, refrigeration, kitchen, and laundry equipment.</span></li>
<li><span>Sound knowledge and practical experience in Preventive Maintenance (PPM) and Reactive/Corrective Maintenance.</span></li>
<li><span>Ability to work effectively and make appropriate technical decisions under pressure and within operational deadlines.</span></li>
<li><span>Ability and willingness to work safely in restricted access, confined, or challenging work areas, as required.</span></li>
<li><span>Strong teamwork and communication skills, with a willingness to assist and support other team members and departments.</span></li>
<li><span>Ability to identify and promptly escalate technical, safety, and operational issues to the appropriate level of management.</span></li>
<li><span>Ability to train and guide maintenance staff on equipment operation, maintenance procedures, troubleshooting, and safe working practices.</span></li>
<li><span>Working knowledge of basic computer applications, Microsoft Office, and maintenance-related documentation systems.</span></li>
<li><span>Ability to independently manage and respond to technical requirements, breakdowns, and maintenance activities during all shifts, including morning, evening, and night operations.</span></li>
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<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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( 20493 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.<br><br>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.<br><br>About The Role<br><br>The Assistant General Manager is responsible for establishing and maintaining excellent guest service. The position is responsible for managing all areas of full service within the restaurant including training and retaining excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, safety and cleanliness, while adhering to all company policies and procedures.<br><br>Key Responsibilities<br><br> Drive service excellence and guest satisfaction daily Develop a guest database to increase returning guests Ensure all guest feedback is compiled and discussed with action plan for continual improvement Perform as a leader in your outlet, delegating and coaching your management team towards achieving deadlines and delivering results Guide the team in relation to upselling and provide regular feedback against targets and KPIs Recruitment of the team, liaise with HR and ensure the right candidates are selected, profiles of candidates to be put together as per standards Be fully aware of the restaurant order of service and standards, and provide support to the team with service to ensure the guest’s needs are understood and fulfilled Be an excellent brand ambassador, ensure the standards of Atlantis Dubai are maintained Take ownership of the short, mid, and long term development of the business, its standards, team development and marketing Build strong and positive professional relationships in the workplace ensuring your outlet interacts with others in a positive, professional and solution focused manner <br><br>About You<br><br> Minimum 3-5 years’ experience in a similar role in a fine dining restaurant with direct P&L responsibilities, or an equivalent combination of education and experience Exceptional interpersonal skills and be able to interface effectively with all levels of management Ability to effectively influence through knowledge, relationship management, and trust Proven ability to effectively manage conflict and ensure successful outcomes, work under pressure and deal with high stress situations while exercising sound judgment and decision making <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We invite you to join our dynamic team at ibis Styles Sharjah, UAE as an Executive Assistant Manager. In this leadership role, you will support the General Manager in overseeing the hotel's day-to-day operations, ensuring exceptional guest experiences, operational excellence, financial performance and compliance with Accor brand standards. You will provide strategic leadership across operational departments, drive team engagement, and foster a culture of service excellence, collaboration, and continuous improvement.</p><br><ul><li><p>Support the General Manager in leading the overall hotel operations, ensuring exceptional guest satisfaction, operational efficiency, and achievement of business objectives.</p><br></li><li><p>Oversee the daily operations of key departments, ensuring seamless coordination, service excellence, and adherence to Accor brand standards.</p><br></li><li><p>Lead, coach, mentor, and develop departmental leaders and colleagues to build a high-performing, engaged, and guest-focused team.</p><br></li><li><p>Drive operational excellence by monitoring service quality, implementing best practices, and continuously improving operational processes.</p><br></li><li><p>Ensure compliance with all company policies, health and safety regulations, local legislation, and hotel operating procedures.</p><br></li><li><p>Monitor financial performance, including revenue, expenses, labor costs, and departmental productivity, ensuring budget and profitability targets are achieved.</p><br></li><li><p>Analyze operational and financial reports to identify opportunities for improvement and implement effective action plans.</p><br></li><li><p>Collaborate closely with department heads to optimize performance, enhance guest experiences, and achieve strategic business goals.</p><br></li><li><p>Maintain a strong presence throughout the hotel, engaging with guests, resolving concerns promptly, and ensuring a consistently high level of service.</p><br></li><li><p>Support revenue generation initiatives by working closely with Sales, Marketing, Revenue Management, and Food & Beverage teams to maximize business opportunities.</p><br></li><li><p>Ensure all hotel facilities, equipment, and operational areas are maintained to the highest standards in coordination with the Engineering and Housekeeping teams.</p><br></li><li><p>Foster a culture of continuous learning by identifying training needs and supporting leadership development across all departments.</p><br></li><li><p>Monitor guest feedback, online reviews, and quality assurance metrics, implementing improvement initiatives to enhance guest satisfaction and loyalty.</p><br></li><li><p>Support workforce planning, succession planning, and colleague engagement initiatives to strengthen team performance and retention.</p><br></li><li><p>Champion sustainability initiatives and ensure environmentally responsible operational practices are integrated across the hotel.</p><br></li><li><p>Lead and coordinate hotel operations during the General Manager's absence, ensuring business continuity and effective decision-making.</p><br></li><li><p>Build strong relationships with guests, owners, corporate representatives, suppliers, and local stakeholders while representing the hotel professionally.</p><br></li><li><p>Stay informed of industry trends, market developments, and competitive activities to identify opportunities for operational and commercial growth.</p><br></li><li><p>Demonstrate exceptional leadership, professionalism, integrity, and a commitment to delivering outstanding hospitality while fostering a positive and inclusive workplace culture.</p><br></li></ul><br>Qualifications<br><br><ul><li>Degree in Hotel and Restaurant Management, or related major is highly advantageous.</li><li>4 years’ experience within a managerial role within the Food & Beverage departments across a hotel or free-standing Food & Beverage operation.</li><li>2 years’ experience in a leadership role within other hotel departments including Rooms Division departments or a similar environment.</li><li>Possess a strong background in Micros or other similar POS systems. Opera PMS exposure and user knowledge is preferred.</li><li>Experience with forecasting, budgeting and Revenue Management principles.</li><li>Previous exposure to being the main point of contact for a Hotel or Business Unit in the absence of the General Manager.</li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>
A Construction Manager – Civil is responsible for managing all civil construction activities in an electrical substation project (e.g., 33k V, 132k V, 220k V, or higher). The role ensures that civil works such as foundations, structures, roads, and drainage are completed safely, according to design, within schedule, and within budget.<br><br>Review civil drawings, specifications, and construction scope for the substation. Develop and monitor construction schedules for civil works. Coordinate civil activities with electrical and mechanical installation teams. Plan sequencing for:Earthworks Foundations Equipment structures Buildings and infrastructure. Manage site clearing, excavation, grading, and leveling. Supervise cut and fill operations to achieve required platform levels. Ensure proper soil compaction and ground improvement. Coordinate geotechnical requirements based on soil investigation reports.<br>Foundations for Electrical Equipment<br><br>Supervise construction of foundations for major substation equipment such as:<br><br>Power transformer foundations Circuit breaker foundations Gantry structures Bus support structures CT/VT and isolator foundations<br><br>Ensure foundations meet load requirements, anchor bolt positioning, and tolerances.<br><br>Substation Buildings & Structures<br><br>Oversee Construction Of<br><br>Control building Relay room GIS building (if applicable) Security buildings and guard houses Cable cellars and trenches<br><br>Ensure buildings comply with structural and architectural specifications.<br><br>Cable Trenches & Duct Banks<br><br>Supervise construction of cable trenches, cable ducts, and cable vaults. Ensure proper routing and spacing for electrical cables. Coordinate trench construction with electrical installation teams.<br><br>Drainage & Stormwater Management<br><br>Ensure installation of substation drainage systems. Supervise construction of:Oil containment pits for transformers Stormwater drains Water collection systems. Ensure proper slope and water flow away from equipment areas.<br>Roads, Fencing & External Works<br><br>Manage Construction Of<br><br>Internal access roads and pavements Equipment access routes for heavy transport Boundary walls and security fencing Gates and site entrances. Grounding Grid Civil Works Support<br><br>Coordinate civil works required for installation of the substation grounding grid, ensuring proper trenching and backfilling for earthing conductors.<br><br>Material & Resource Management<br><br>Coordinate procurement and delivery of construction materials such as:Concrete Reinforcement steel Structural steel Precast elements Manage manpower, equipment, and subcontractors.<br>Testing & Inspection<br><br>Supervise and verify:Concrete slump tests Cube strength tests Soil compaction tests Reinforcement inspections before concreting.<br>Progress Monitoring & Reporting<br><br>Track daily progress of civil works. Prepare weekly and monthly reports. Identify delays and implement corrective actions. Coordinate with project managers, consultants, and clients.
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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The Store Manager / Assistant Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is accountable for profitability, store performance, and team engagement.<strong>KEY RESPONSIBILITIES</strong><strong>1.</strong><p><strong>Sales & Business Performance:</strong></p><br><br><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><br><strong>2.</strong><p><strong>Store Operations & Compliance:</strong></p><br><br><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><br><strong>3.</strong><p><strong>Team Leadership & Development:</strong></p><br><br><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><strong>4.</strong><p><strong>Customer Experience & Service Quality:</strong></p><br><br><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><strong>5.</strong><p><strong>Inventory & Merchandising Control:</strong></p><br><br><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><br><strong>6.</strong><p><strong>Reporting & Administration:</strong></p><br><br><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><br>
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<span></span><p><span>The purpose of this position is to lead, plan and monitor the engineering and maintenance teams to provide comprehensive engineering and maintenance services covering PSD system for Dubai Metro.</span></p><br>
<p><span><strong>Roles & Responsibilities</strong></span></p><br>
<p><span>The key tasks and responsibilities of the PSD Manager shall include:</span></p><br>
<ul>
<li><span>Assist the System Engineering Manager in the planning, management and allocation of resources to all aspects of maintenance activities covering the PSD system;</span></li>
<li><span>Supervise and oversee all aspects of engineering and maintenance activities pertaining to PSD system and related infrastructure including all levels of preventive, and corrective maintenance, renewal and minor system modification works;</span></li>
<li><span>Provide support, guidance and system assurance on the engineering and maintenance works of PSD system and related infrastructure within the Engineering & Maintenance Department and to the wider O&M organisation;</span></li>
<li><span>Carry out 24-hour on-call responsibility for incidents and emergency within its section;</span></li>
<li><span>Perform and carry out duties as instructed/ directed by the System Engineering Manager and the Engineering and Maintenance Director.</span></li>
<li><span>Technical, Financial and People Accountabilities</span><br><span>● Meeting the Key Performance Indicators according to the targets agreed with the System</span><br><span>Engineering Manager.</span><br><span>● Manage the PSD maintenance to ensure outputs are delivered to an appropriate standard,</span><br><span>on time and within the agreed maintenance budget.</span></li>
</ul> <p><span><strong>Key Skills</strong></span></p><br>
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<li><span>Skilled manager in communicating, motivating, developing and performance managing staff;</span></li>
<li><span>Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies;</span></li>
<li><span>Ability to think laterally and analyse and assess a range of information;</span></li>
<li><span>Ability to multi-task and analyse situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardising human safety, quality and the committed performance targets;</span></li>
<li><span>Thorough understanding of all aspects of safety issues related to railway operations.</span></li>
</ul> <p><span><strong>Experience Required</strong></span></p><br>
<ul>
<li><span>At least, 7 years of experience in PSD field in either Project execution including Design, Installation, Testing & Commissioning or maintenance.</span></li>
<li><span>Experience in Team Management is required.</span></li>
</ul> <p><span><strong>Educational and Professional Qualifications</strong></span></p><br>
<ul>
<li><span>Ideally a degree holder or high diploma in electrical or mechanical engineering discipline or equivalent.</span></li>
</ul> </div>
Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Planning And Organising<br><br>Assist the preparation of the Front Office team budget. Plan and implement training plans for all Front Office team members. Conduct regular associate training, and monitor its success. This will involve training in both IT systems and guest-service procedures. Maintain full knowledge of the Property Management and Call Centre computer systems.<br><br>Operations<br><br>Supervise the functioning of all departmental team members and facilities. Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure that all Standard Operating Procedures are being adhered to, by training all team member and monitoring their performance. Continue to capture best current practice in new LSOPs relating to front office operation. Drive the implementation of all sales and promotional programmes of the hotel. Take personal responsibility for driving Upselling within the property. Monitor daily arrivals and action as appropriate for any VIP or special request. Liaise with housekeeping, room service and guest relations where necessary to complete the action. Develop and maintain a motivational working environment within the department. Provide coaching and counseling, support and guidance to the associates as required. Ensure associates are up-to-date with current information and data of the hotel products and services including room types, rates, features and facilities, food and beverage outlets & promotions, spa and health club, and other services and facilities. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results. Provide assistance to local representatives of tour operators and travel agencies. <br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
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<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview Of The Role:</b></p><br> <p>As an Operational & Financial Auditor within the AI Futtaim Group, the role involves evaluating operational and financial processes to ensure the effectiveness of internal controls and compliance with established policies. This involves developing and executing detailed audit plans, reporting findings, and recommending improvements to ensure internal scrutiny and efficiency of operations. The role supports safeguarding assets, ensuring the integrity of information, and achieving business objectives through thorough audits and consultancy where necessary. The auditor acts as a critical adviser providing management with insights and recommendations based on detailed reviews and analyses.</p><br> <p><b>What You Will Do:</b></p><br> <ul> <li>Assist the Audit Manager in the development of annual audit plans by assessing risk degrees.</li> <li>Develop audit programs for each audit assignment, detailing risks, controls, and tests, documented in the Audit Management System (AMS).</li> <li>Conduct internal audit assignments to evaluate the effectiveness of internal controls and performance quality across business processes.</li> <li>Review the approval process to ensure compliance with Group policies and delegation of authorities.</li> <li>Ensure safeguarding of group assets.</li> <li>Document audit work in the Audit Management System to support findings.</li> <li>Prepare professional audit reports including findings, analysis, and recommendations, communicating these effectively to stakeholders.</li> <li>Update the Audit Manager with key findings promptly.</li> <li>Discuss preliminary findings with relevant staff to obtain concurrence and highlight observations.</li> <li>Assist in preparing executive summaries and detailed reports for each engagement.</li> <li>Aid in the preparation of monthly summaries for presentation to the Vice Chairman after review.</li> <li>Extend audit coverage using computer-based audit techniques, like ACL, for a more representative analysis.</li> <li>Maintain high professional auditing standards and align reports and recommendations with International Standards of Internal Audit and Group policies.</li> <li>Perform consulting assignments upon management requests to establish facts or evaluate situations.</li> <li>Conduct fraud investigations to identify losses, control weaknesses, responsible personnel, and recommend preventative measures.</li> </ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul> <li>Thorough understanding of internal controls and accepted auditing standards.</li> <li>Strong data analytics and spreadsheet skills.</li> <li>Excellent verbal and written communication abilities, including report writing.</li> <li>Experience with ERP systems, particularly SAP and Oracle, and audit management software.</li> </ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul> <li>Chartered Accountant (CPA, ACA etc.), ACCA, MBA (Finance), CIA, CFA, or similar professional certification.</li> <li>Minimum of 3 years experience in the internal audit function.</li> <li>Thorough knowledge of internal controls and auditing standards.</li> <li>Proficiency in data analytics with spreadsheets and software such as ACL, SAP, and Oracle.</li> </ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
Assistant Manager/Manager, Corporate Banking Governance - Corporate Banking
Accounting, Finance & Banking
Job Purpose<br>The profile is an integral component of the UAB Corporate Banking; to manage the governance and compliance regulatory requirements of the bank within Corporate Banking (CB), taking day to day responsibility for the gaps in adherence identified during both internal and external compliance audits, overseeing the end-to-end implementation of identified improvement areas to ensure CB aligns to the regulations and compliance expectations. Facilitating transformation initiatives across all areas of Corporate Banking with an objective to create future state processes, procedures and systems using recognised best practice methodologies, completion of projects related to Central Bank UAE; facilitating remediation task, testing of modules, data entry and data analysis across all the projects that are under CB UAE mandate.<br>Principal Accountabilities<br>Stakeholder Management: Provide support, advice and guidance on Corporate Banking Governance Framework, processes and other regulatory requirements in order to gain their commitment and understanding to the changes required collaborate on related queries to ensure confirmation of agreed resolutions are issued in line with the requirements and process support the team in ensuring adherence of the requirements in timely manner in order to respond to related activities quickly, effectively and within agreed turnaround times (TATs).<br>Risk Management: Conduct internal quality assurance audits, identifying improvement areas and overseeing the implementation of the compliance updates to prepare the department ahead of an external auditdevelop and oversee internal control systems, in-order-to prevent or deal with violations of external regulatory guidelines and internal policies. Perform adequate care and due diligence in day-to-day conduct to protect the bank from financial and non-financial loss and compliance with the UAE banking legislation and regulations. Adhere to legal, corporate and regulator procedures to ensure the banks full compliance.<br>Reporting and Record Keeping: Monitor, track, analyse and report findings, taking necessary action and controls in order to adhere to the regulations, maintain/update records and information related to regulatory/compliance requirements. Manage and track project deliverables, maintaining complete and updated information of the status of projects, reporting on potential issues in order to keep the relevant CB coverage teams updated on progress. Oversee the submission and maintenance of Management Information System (MIS) in order to report daily activities to relevant teams including the Line Manager.<br>Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems<br>Policies, Processes, Systems and Procedures: Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.<br>Customer Service: Demonstrate Our Promise and apply the UAB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.<br>Qualification & Experience<br>Bachelor's degree in business administration, finance, or appropriate alternative qualification (e.g. Lean Sigma Black Belt) At least 10 years of experience in banking or financial services. Competent in achieving innovative process improvements. Knowledge of banking operations & compliance and regulatory requirements An understanding of corporate governance and risk management Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with internal and external stakeholders. Strong analytical and problem-solving skills, with the ability to develop and implement data-driven solutions. Ability to analyze and interpret data, understand processes, benefit tracking and project reporting. Ability to produce executive level documentation
<h2 class="h5">Job description</h2>
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<p><span><span>To comply with country regulations, we are looking for UAE talent to fill this role.</span></span></p><br><p><span><span><strong>Job Responsibility:</strong></span></span></p><br><ul><li><span><span>Complete ownership of Priority Customers complaints raised by various channels such as, Call Center, social media, Media, Senior Management, Website and Online Banking or any other channel as assigned by the Unit Manager. This includes providing timely resolution while maintaining customer satisfaction levels within the bank’s rules and regulations in addition to maintaining necessary MIS updated and accurate.</span></span></li><li><span><span>Focus on providing end to end resolution of complaints within TAT (90%) and increase first time resolution which in turn will reduce number of hand-offs for complaints handled and reduce cost of complaints handling.</span></span></li><li><span><span>Ensure that all customers are contacted as per assigned KPI throughout the resolution cycle considering the criticality and complexity of complaints handled by the Assistant Manager.</span></span></li><li><span><span>Maintain strong relationship with internal & external stakeholders, as applicable, and work towards improving complaints handling processes to ensure customer satisfaction is always maintained.</span></span></li><li><span><span>Identify opportunities to improve complaint handling process for Priority Customers to reduce number of complaints</span></span></li><li><span><span>Increase C-Sat (Customer Satisfaction) & NPS (Net Promoter Score) of complaining Priority Customers and provide best experience.</span></span></li><li><span><span>Utilize agreed empowerment at various levels (financial, non-financial and systems) in order to deliver enhanced complaints handling process.</span></span></li><li><span><span>Produce and maintain reports in timely and accurate manner</span></span></li></ul><p><span><span><strong><u>Job Skills & Qualifications:</u></strong></span></span></p><br><ul><li><span><span>Bachelor Degree </span></span></li><li><span><span>3+ years minimum experience in banking industry or in customer facing/complaints handling unit </span></span></li></ul><p><span><span><strong><u>What we offer you:</u></strong></span></span></p><br><ul><li><span><span>Competitive salary package </span></span></li><li><span><span>Strong emphasis on work-life balance and wellbeing across the bank </span></span></li><li><span><span>World-class Learning & Development platform and career development </span></span></li><li><span><span>Generous annual leave entitlement and Private Healthcare </span></span></li><li><span><span>Preferential banking facilities for employees </span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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United Arab Emirates </div>
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<p><b>Overview Of The Role:</b></p><p><br></p><p>The Assistant General Manager Finance is responsible for leading Financial Planning & Analysis (FP&A) and Strategic Business Partnering across the Corporate Business Function. This role provides financial planning, forecasting, performance insights, and decision support to align business outcomes with Al-Futtaim Group objectives. The individual partners closely with group and corporate leadership to translate strategic priorities into actionable recommendations. With oversight of management reporting, budgeting, forecasting, internal controls, and compliance, this position ensures the effective financial management of corporate divisions, schools, and the education foundation across the UAE and MENA region. Key responsibilities include performance monitoring, cost management, embedding AI and digital transformation, and leading a high-performance finance team.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Strategic Business Partnering</p><p> </p><ul><li>Act as a financial advisor to Group Headquarters leadership, supporting strategic planning, investment decisions, and business improvement initiatives.</li><li>Guide stakeholders on finance processes, Delegation of Authority (DoA), policies, and ensuring smooth operations.</li></ul><p> </p><p>Financial Oversight & Management Reporting</p><p> </p><ul><li>Ensure accurate and timely reporting for Corporate Division & Schools/AFEF in line with Group Policies.</li><li>Oversee monthly, quarterly, and annual management reporting.</li></ul><p> </p><p>Budgeting & Forecasting</p><p> </p><ul><li>Lead the budgeting process for the Corporate Division.</li><li>Provide forecasts, variance analyses, and financial planning support to inform strategic decisions.</li><li>Lead bi-weekly cash flow planning to ensure sufficient liquidity within approved funding limits.</li></ul><p> </p><p>Performance Monitoring</p><p> </p><ul><li>Track and analyze financial performance against KPIs, identifying opportunities for cost savings or recoveries improvement.</li></ul><p> </p><p>Internal Controls & Compliance</p><p> </p><ul><li>Maintain strong internal controls to safeguard assets.</li><li>Ensure compliance with corporate policies and external regulations.</li></ul><p> </p><p>Project & Systems</p><p> </p><ul><li>Partner with group functions in various projects as steering committee & working group member.</li><li>Review & approve Business Cases, AFE, IANS raised by central functions.</li><li>Focus on embedding AI into work to improve productivity.</li></ul><p> </p><p>People</p><p> </p><ul><li>Lead and motivate a team of 10.</li><li>Foster team member growth and development.</li><li>Ensure alignment with group values, focusing on integrity and collaboration.</li><li><br></li><li><br></li></ul><p><b>Geographical coverage:</b></p><p><br></p><ul><li>UAE, Egypt, KSA, Qatar, Oman, Kuwait, Bahrain, Lebanon </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Advanced analytical skills with data-driven insight capabilities.</li><li>Strong knowledge of accounting principles, financial reporting standards, and compliance.</li><li>Proficient in SAP with excellent presentation and reporting skills.</li><li>Effective leadership, stakeholder engagement, and communication skills.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Professional Accounting qualification (CA/CPA) with proven expertise in FP&A, Commercial Finance, Management Accounting & Reporting.</li><li>12+ years of experience in Business/Group Finance & Accounting.</li><li>Experience with ERP systems (SAP, FICO, BPC) and information systems like Power BI and AI Tools.</li><li>Proficiency in MS Office Suite, with strong Excel and PowerPoint skills.</li></ul><p><br></p></div>
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<br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food & Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the Outlet Manager in managing daily operations.</li><li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Supervise and train staff to deliver outstanding service.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. </li><li>Oversee inventory management and cost control.</li><li>Ensure compliance with food safety and hygiene regulations.</li><li>Assist in driving sales and promoting the restaurant.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Previous working experience in Dubai or the Middle East in the similar role.</li><li>Proven experience in restaurant management, preferably in a French or fine dining setting.</li><li>Exposed to Michelin Star restaurant is an advantage.</li><li>Strong leadership and interpersonal skills.<br>Knowledge of French cuisine and wine pairing.<br>Excellent communication and problem-solving skills.</li><li>Fluent in at least two international languages.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li></ul><br><p><b>What do we offer</b></p><br><br><ul><li>Work Authorization</li><li>Competitive tax free salary</li><li>Live out allowance or studio in staff accommodation</li><li>Medical and life insurance</li><li>Paid annual leave</li><li>Paid home leave ticket</li><li>End of service gratuity</li><li>Learning & Development Programs</li><li>Career opportunities and international transfer</li><li>And more…</li></ul><br><br><br><br><br> </div>
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<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for an Account Manager - Social Media to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Responsible for the full Account Management process Work closely with Managers to help achieve account management targets for the team Help generate ideas to improve the account management function of the Division Ensure effective and excellent service delivery within the relevant division to achieve agreed commercial and revenue targets, from a portfolio of accounts.<br> You may be required to have direct responsibility for the Management of the account management team as well as working closely with the relevant team to help them understand relevant projects.<br> Full Client Delivery and coordinating with the necessary team members to ensure deliverables are upon clients’ requests and on time.<br> You will be expected to develop surveys for clients on service received as well as be responsible for strategy input for the division.<br> Maximize any chance of repeat business by meeting with clients, keeping in regular contact, and upselling wherever possible.<br> Attend client meetings individually and with colleagues to ensure Chain Reaction is recognized for thought leadership, professional excellence, and innovation above and beyond our competitors.<br> Ensure all client information is correctly processed for new clients: ensure the client is in receipt of all collateral and understands Chain Reaction’s approach and what service options are available to the client moving forward.<br> Assist the Accounts Director daily to ensure the success of the department's responsibilities and in any other assigned tasks that may not be mentioned in this job description about the agency's Skills required: BA degree in a relevant field (Marketing, Mass Communication, etc.<br>..) 5-7 years of agency experience Excellent communication skills, both written and verbal Well organized & ability to multi-task Pro-active & intuitive Creative and social-first mindset Expert knowledge of social best practice</span> </div>