Call Center Jobs - Dubai UAE
2652 Jobs Found
Save and set alert for similar positionsManage alerts
<p><strong>Position : Business Head / Investment Manager ( Data Centre )</strong></p><p><br></p><p><strong>Job location : Dubai</strong></p><p><br></p><p><strong>Business Head / Investment Manager ( Data Centre )</strong></p><p>1) Lead investment activities for data centre projects in Dubai, covering opportunity identification, evaluation, structuring, and execution of investments.</p><p>2) Conduct detailed financial modelling, feasibility studies, valuation, and investment return analysis for data centre assets and development opportunities.</p><p>3) Evaluate investment opportunities based on market demand, capacity, location, power availability, infrastructure, construction costs, and long-term revenue potential.</p><p>4) Develop and maintain relationships with data centre developers, operators, investors, lenders, consultants, and other key stakeholders.</p><p>5) Support due diligence across commercial, financial, technical, legal, regulatory, and operational aspects of potential investments.</p><p>6) Prepare investment proposals, business cases, board presentations, and investment committee materials with clear recommendations and risk assessments.</p><p>7) Monitor market trends, data centre demand, hyperscaler requirements, colocation opportunities, power infrastructure, and emerging investment trends across the UAE and wider GCC.</p><p>8) Identify potential joint ventures, acquisitions, partnerships, and development opportunities to expand the company’s Data centre investment portfolio.</p><p>9) Coordinate with internal teams and external advisors throughout transaction structuring, negotiations, documentation, financial close, and post-investment activities.</p><p>10) Track portfolio performance, investment returns, project milestones, and key risks while recommending strategies to maximise asset value and long-term investment returns.</p><p><br></p>
<p><strong>Senior DevOps & SRE Engineer (SDE 3)</strong></p><p><strong>Platform & Reliability Engineering</strong></p><p>Location: <strong>Dubai, UAE</strong> |Function: <strong>Engineering</strong>| Type: <strong>Full-Time</strong>| Experience: <strong>7–10 years</strong></p><p><br></p><p><strong>ABOUT THE ROLE</strong></p><p>We are building one of the region's most ambitious e-commerce platforms: high-traffic, multi-region, and engineered for scale. Our platform — around fifteen backend services, a web storefront and native mobile apps — handles thousands of orders every day, and every one of them depends on infrastructure that is fast, observable, and always on.</p><p><em>This is a founding role for our DevOps & SRE function. You will move our platform off a managed commerce PaaS onto infrastructure we own, set the reliability bar for every engineering squad, and build the team that keeps it there.</em></p><p><br></p><p><strong>ABOUT THE FUNCTION</strong></p><p>DevOps & SRE sits at the centre of Lulu's e-commerce engineering. We own the platform every squad ships on: cloud infrastructure, Kubernetes, CI/CD, data stores, networking, security and observability. We run on-call and incident response, define SLOs with product squads, and make sure peak sales events are boring. Over the next 12–18 months our biggest goal is migrating our workloads from a vendor-managed platform onto our own cloud footprint. We are deliberately keeping the team lean and AI-first: we expect AI agents and assistants to take on a large share of the toil — writing infrastructure-as-code and pipelines, triaging alerts, drafting runbooks and postmortems — so a small team can run a large platform.</p><p><strong>Core ownership: </strong>Cloud infrastructure & Kubernetes, CI/CD & release engineering, observability stack, data-store operations, on-call & incident management, platform migration</p><p><br></p><p><strong>WHAT YOU'LL WORK ON</strong></p><ul><li>Lead the migration of our e-commerce platform from a vendor-managed PaaS onto our own cloud infrastructure: discovery, target architecture, migration waves, cutover and decommissioning</li><li>Design and run production Kubernetes for ~15 Python/Django services (DRF, Celery workers and beat), a Next.js storefront and supporting APIs, with Helm and GitOps-based delivery</li><li>Operate and scale the stateful core of the platform: PostgreSQL, Redis, Kafka and Elasticsearch — HA, backups, point-in-time recovery, upgrades and capacity planning</li><li>Build an open-source observability stack across metrics, logs, traces and profiles (Prometheus, Grafana, Loki, Tempo, OpenTelemetry) that every squad uses day to day</li><li>Define SLIs, SLOs and error budgets with product squads for checkout, order management, delivery promise and storefront APIs, and alert on what customers actually feel</li><li>Modernise CI/CD on Bitbucket Pipelines: build and release standards, progressive delivery (canary, blue-green), automated rollbacks and idempotent release scripts</li><li>Codify everything as infrastructure-as-code (Terraform/OpenTofu), including networking, IAM, secrets management and environment provisioning</li><li>Prepare the platform for peak events — load testing, autoscaling, capacity reviews and game days — so sale days run without incident</li><li>Run incident response and blameless postmortems, and drive the reliability fixes that come out of them</li><li>Own cloud cost visibility and optimisation (FinOps), making sure we spend where it buys reliability or speed</li></ul><p><strong>WHAT WE'RE LOOKING FOR</strong></p><p><strong>Scope & Impact</strong></p><ul><li>Own multi-quarter, multi-team infrastructure and reliability goals, with the migration programme as the headline deliverable</li><li>Make independent technical decisions on open-ended problems — build vs buy, managed vs self-hosted, which tool and when — grounded in business context and cost</li><li>Drive cross-team initiatives across backend, frontend, mobile and data squads, optimising for the platform as a whole rather than any one team</li></ul><p><strong>Technical Craft</strong></p><ul><li>Design infrastructure that meets its reliability, security and cost objectives and stays simple enough for a small team to run</li><li>Debug non-deterministic production issues across the stack — kernel, network, container runtime, database, application — that escape less experienced engineers</li><li>Automate toil relentlessly; treat runbooks, dashboards and alerts as code that is reviewed, versioned and tested</li><li>Identify and retire technical risk early: single points of failure, untested backups, unpatched dependencies, end-of-life runtimes</li><li>Champion an AI-first engineering culture — use AI tools and assistants to speed up infrastructure work, incident analysis and documentation</li></ul><p><strong>Leadership & Strategy</strong></p><ul><li>Build the DevOps & SRE function: define its charter, roadmap and operating model, and how it works with product squads (platform-as-a-product, paved roads, self-service)</li><li>Hire, coach and grow DevOps and SRE engineers; set the hiring bar and run interview loops for the function</li><li>Keep the team lean by design — build automation and AI-assisted workflows that let a small team operate the whole platform, and measure the efficiency gains they deliver</li><li>Design a sustainable on-call rotation with clear escalation paths, severity levels, incident command roles and stakeholder communication</li><li>Establish reliability practices across engineering: SLO reviews, production-readiness reviews, postmortem culture, change management and DR drills</li><li>Measure and report engineering health with DORA metrics, SLO attainment and cost dashboards; present them to engineering and business leadership</li><li>Manage vendor relationships and infrastructure budget, and make the case for investment with data</li><li>Act as a Culture Leader — partner with engineering leadership to set the tone, foster psychological safety and champion inclusive practices</li></ul><p><strong>MUST-HAVE QUALIFICATIONS</strong></p><p>These are non-negotiable. We need engineers who can hit the ground running with our stack and ways of working.</p><ul><li>7+ years in DevOps, SRE or platform engineering, including 2+ years leading or acting as technical lead for an infrastructure or reliability team</li><li>Expert-level Kubernetes in production — cluster design, networking, ingress, autoscaling (HPA, KEDA, cluster autoscaler), upgrades and troubleshooting</li><li>Deep experience with at least one major cloud (GCP preferred; AWS or Azure acceptable): VPC design, IAM, load balancing, managed databases and cost optimisation</li><li>Strong infrastructure-as-code with Terraform or OpenTofu, plus Helm and a GitOps tool (Argo CD or Flux)</li><li>Set up end-to-end observability and monitoring from scratch using open-source tools — metrics (Prometheus, Grafana, Alertmanager), logs (Loki or ELK/OpenSearch), distributed tracing (OpenTelemetry with Tempo or Jaeger) and error tracking (self-hosted Sentry) — covering infrastructure, Kubernetes, databases, queues and application code, with dashboards, alert routing and on-call integration that teams rely on</li><li>Practical SRE experience: defining SLIs/SLOs and error budgets, symptom-based alerting, incident command and blameless postmortems</li><li>CI/CD expertise (Bitbucket Pipelines, GitHub Actions, GitLab CI or Jenkins) with deployment strategies such as canary and blue-green</li><li>Strong Linux, networking (DNS, TLS, CDN, load balancers) and scripting skills in Python, Go or Bash — able to read and debug Python/Django application code</li><li>Experience running Python web services and async workers (Celery or similar) in production, ideally in e-commerce, retail or other high-traffic consumer platforms</li></ul><p><strong>NICE-TO-HAVE QUALIFICATIONS</strong></p><p>These will set you apart and accelerate your impact, but aren't required on day one.</p><ul><li>Hands-on leadership of at least one production migration between cloud providers (e.g. AWS to GCP, Azure to AWS) or from a managed PaaS to self-managed infrastructure — planning, data migration, cutover and rollback</li><li>Proven experience migrating stateful systems with minimal downtime: PostgreSQL (logical replication, CDC), Kafka (MirrorMaker 2), Elasticsearch (snapshot/restore, reindexing) and Redis</li><li>Experience operating Kafka on Kubernetes (Strimzi), PostgreSQL operators (CloudNativePG, Zalando, Patroni) and the Elastic operator (ECK)</li><li>Long-term metrics storage and scale-out observability: Thanos, Mimir or VictoriaMetrics; continuous profiling with Pyroscope; self-hosted Sentry</li><li>Platform security and supply chain: HashiCorp Vault or External Secrets, Trivy, Kyverno or OPA Gatekeeper, Falco, image signing and SBOMs</li><li>Chaos engineering and load testing with LitmusChaos or Chaos Mesh, and k6 or Locust</li><li>Cost tooling and FinOps practice: OpenCost or Kubecost, rightsizing, committed-use and spot strategies</li><li>Building an internal developer platform or portal (e.g. Backstage) for service templates and self-service environments</li><li>Familiarity with GCP data services (BigQuery, Pub/Sub) and supporting data-platform workloads</li><li>Certifications such as CKA/CKS, Google Professional Cloud Architect or DevOps Engineer, or AWS DevOps Professional</li><li>Public contributions: conference talks, technical blog posts or open-source maintainership</li></ul><p><strong>TECH STACK</strong></p><p><strong>Application stack</strong></p><p>Python 3.9–3.12 (Django, DRF), Celery, Next.js / React, React Native</p><p><strong>Data stores</strong></p><p>PostgreSQL, Redis, Elasticsearch</p><p><strong>Messaging</strong></p><p>Kafka</p><p><strong>Cloud</strong></p><p>GCP (GKE, BigQuery, Pub/Sub) — target for platform migration; AWS / Azure exposure valued</p><p><strong>Containers</strong></p><p>Docker, Kubernetes, Helm, Argo CD</p><p><strong>IaC</strong></p><p>Terraform / OpenTofu, Ansible</p><p><strong>CI/CD</strong></p><p>Bitbucket Pipelines</p><p><strong>Observability</strong></p><p>Prometheus, Alertmanager, Grafana, Loki, Tempo, OpenTelemetry, Sentry</p><p><strong>Security</strong></p><p>Vault / External Secrets, Trivy, Kyverno, WAF</p><p><strong>Reliability</strong></p><p>SLOs & error budgets, k6, Chaos Mesh, OpenCost</p><p><br></p><p><strong>OUR VALUES</strong></p><p>At Lulu, our values aren't wall decorations — they guide how we work, hire, and grow.</p><p><strong>Be Customer Obsessed — </strong>Every decision in service of the customer's success.</p><p><strong>Speak & Act Courageously — </strong>Challenge the status quo, take calculated risks, and advocate for new ideas.</p><p><strong>Take Extreme Ownership — </strong>Nothing is someone else's problem. Uphold excellence and accountability.</p><p><strong>Learn Voraciously — </strong>Growth mindset, curiosity, and continuous improvement.</p><p><strong>Move with Focus & Urgency — </strong>Identify the highest-impact work and move fast.</p><p><strong>Win as One Team — </strong>Celebrate wins, lend a hand, and invest in each other's growth.</p><p><br></p><p><em>We believe great engineering is about judgment, ownership, and craft — not just code.</em></p><p><em>If that resonates, we would love to hear from you.</em></p><p><br></p><p><br></p>
( 20266 )<br><br>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.<br><br><strong>Job Summary<br><br></strong>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Adhere to all rules, procedures, and policies as communicated by the Team Leader. </li><li> Report to duty on time with full compliance to uniform and grooming standards. </li><li> Attend daily briefings conducted by the Front Office Team Leader or Duty Manager. </li><li> Properly handle all office equipment and duty-related tools required for operational tasks. </li><li> Maintain a clean, organized, and professional reception area and workspace at all times. </li><li> Maintain accurate handover of essential information between shifts. </li><li> Ensure full confidentiality of guest information in accordance with hotel standards. </li><li> Contribute to achieving departmental goals and maintaining required quality documentation. </li><li> Assist guests with all needs throughout their stay, providing warm, personalized service. </li><li> Issue room keys following all safety and security procedures. </li><li> Provide concierge-style information on hotel promotions, events, activities, and local attractions. </li><li> Assist with luggage handling upon arrival and departure when required. </li><li> Communicate guest requests and reservations effectively to the call center and ensure follow-up. </li><li> Handle currency exchange and financial transactions in line with hotel policies. </li><li> Support other departments when required to ensure optimum guest satisfaction. </li><li> Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards. </li><li> Be fully trained on high balance reports, traces reports, and downtime reports. </li><li> Be trained in closing City Ledger, processing rebates, and managing all finance-related reports. </li><li> Ensure all daily revenue transactions are completed accurately as per hotel policies. </li><li> Support Opera Cloud night audit procedures. </li><li> Prepare all operational reports required by management. </li><li> Ensure accurate distribution of night audit reports to relevant departments. </li><li> Be trained in life safety protocols, fire procedures, and all emergency actions. </li><li> Attend all scheduled departmental training sessions as required. <br><br></li></ul><strong>Skills, Experience & Educational Requirements<br><br></strong><ul><li> Fluency in English is essential; proficiency in additional languages is highly desirable. </li><li> Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently. </li><li> Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued. </li><li> Physical ability to lift and handle heavy objects to fulfill guest requests when necessary. </li><li> Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines. </li><li> Excellent guest service skills with a warm, professional, and approachable demeanor. </li><li> Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management. <br><br></li></ul>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
<ul><li>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments</li><li>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution; participate in long-term strategic planning</li><li>Monitor financial governance including KPIs, budget management, cost control, and identify opportunities for revenue enhancement through data analysis</li><li>Review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction</li><li>Champion digital transformation, automation initiatives, and operational excellence across the hospital</li><li>Prepare operational reports, dashboards, and performance updates for senior management</li><li>Oversee the complete Revenue Cycle Management (RCM) process</li><li>Supervise cash and insurance billing operations for Outpatient and Inpatient services</li><li>Ensure timely and accurate billing per payer guidelines and contractual requirements</li><li>Supervise insurance approvals, medical coding, claim submissions/resubmissions, payment follow-up, and collection activities</li><li>Monitor claim rejection trends and implement corrective measures to improve collection efficiency</li><li>Monitor daily revenue collections and ensure achievement of revenue targets; review monthly revenue projections and analyse financial performance</li><li>Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports</li><li>Supervise the Medical Records Department to ensure accuracy, confidentiality, and completeness of patient records</li><li>Ensure effective data management processes and compliance with medical record standards; submit regulatory reports (DHA Statistical Reports, DARS, etc.)</li><li>Oversee hospital scheduling processes including OT scheduling, utilization, and resource optimization</li><li>Coordinate OT activities with surgeons, nursing teams, and other departments</li><li>Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR)</li><li>Coordinate HIS service additions, billing configuration, pricing updates, and operational support with departments and IT</li><li>Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis</li><li>Analyse and interpret operational and financial data to support business decisions</li><li>Provide operational HR support: onboarding, system access, attendance management, workforce planning, staffing requirements and overtime calculations</li><li>Provide operational support to Finance: monitor daily cash collections, cash flow, petty cash; prepare doctor revenue-sharing and incentive calculations; coordinate reconciliations and payments</li><li>Ensure compliance with UAE healthcare regulations (DHA/DOH/MOH/SHA), accreditation standards, and hospital policies; conduct regular audits</li><li>Lead quality improvement initiatives and identify operational risks with corrective and preventive actions</li><li>Oversee Patient Administration functions: patient access, front desk, registration, admissions, discharge, appointment scheduling, call centre, cashiering, VIP coordination, housekeeping, security, and medical records</li><li>Act as escalation point for patient complaints related to administrative services and ensure timely resolution</li><li>Manage Corporate Business Development agreements, pricing, commercial relationships; generate invoices and SOAs and follow up outstanding payments</li><li>Facilitate communication between clinical, administrative, finance, HR, insurance, IT, vendors and regulatory authorities; maintain confidentiality</li><li>Supervise, coach, and develop administrative and operational teams; conduct performance reviews and ensure appropriate staffing and leave coverage</li><li>Promote occupational safety and health management systems, infection prevention and control, incident reporting and participation in investigations</li><li>Participate in OSH trainings, audits, inspections, emergency preparedness and ensure PPE and safe work practices</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master’s degree preferred</li><li>Additional relevant certifications desirable</li><li>Minimum 8+ years’ experience in relevant role with at least 5 years in hospital operations/administrative leadership in UAE preferred</li><li>Excellent command of oral and written English; knowledge of Arabic desirable</li><li>Proven ability to achieve core objectives and work constructively with stakeholders</li><li>Ability to coordinate multiple tasks, adjust to changing priorities and meet deadlines</li><li>Willingness to attend meetings outside normal business hours</li><li>Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint)</li><li>Can-do and flexible approach; ability to work autonomously with minimal supervision</li><li>Demonstrated confidentiality practices</li><li>Experience in patient experience and satisfaction improvement strategies</li><li>Experience with healthcare analytics and quality reporting</li><li>Crisis management and emergency preparedness experience</li><li>Contract negotiation and vendor management skills</li><li>Knowledge of insurance and claims processing in UAE</li><li>Stakeholder engagement and public relations skills</li></ul>
<strong>Job Description<br><br></strong><strong>Who We Are<br><br></strong>At Oracle, we put people at the center of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients and providers to payers and populations, we help improve health, reduce costs, and enhance the healthcare experience.<br><br>Oracle Health provides secure, reliable healthcare solutions that connect clinical, operational, and financial data to improve care and support better decision-making around health and well-being.<br><br>As a global leader, Oracle is looking for a Support Engineer to join our Support organization. In this role, you will provide functional and technical expertise to Oracle Health clients, helping resolve complex issues, maintain critical applications, and deliver meaningful outcomes for both Oracle and our clients.<br><br><strong>Responsibilities<br><br></strong><strong>What You'll Do<br><br></strong>As a Support Engineer, you will work in a collaborative team environment to support Oracle Cerner technologies. You will investigate, troubleshoot, and resolve client issues while helping ensure application stability and a high-quality client experience.<br><br>You will be responsible for:<br><br><ul><li>Providing functional and technical expertise to clients using Oracle Cerner solutions.</li><li>Prioritizing, planning, and managing issue resolution independently and with cross-functional teams.</li><li>Investigating front-end application issues by gathering information, using troubleshooting tools, shadowing end users, and testing workflows.</li><li>Troubleshooting workflows internally and externally to identify root causes and support resolution.</li><li>Creating and maintaining documentation, knowledge transfer materials, and investigation records throughout the support lifecycle.</li><li>Supporting incident resolution and application maintenance to help deliver value for Oracle and its clients.</li><li>Collaborating in a fast-paced support environment to address client needs and improve outcomes.<br><br><br></li></ul><strong>What You’ll Bring<br><br></strong><ul><li>Bachelor’s degree in Information Technology, a related field, or equivalent relevant work experience.</li><li>At least 6 years of experience in one or more of the following areas:</li><ul><li>Healthcare information technology, or HCIT</li><li>HCIT support</li><li>Software implementation</li><li>Project or program management</li><li>Client relationship management</li><li>Other client-facing or HCIT solution work</li></ul><li>Experience working with Cerner Millennium Pharmacy and Point of Care products or related components.</li><li>Willingness to participate in an on-call rotation as needed.</li><li>Fluent English language skills.<br><br></li></ul><strong>Nice to Have<br><br></strong><ul><li>Arabic language skills.</li><li>Clinical background or experience working in a clinical healthcare setting.</li><li>Experience working in Application Managed Services or SolutionWorks business units.<br><br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Oracle offers a competitive salary and exciting benefits designed to support your career, well-being, and work-life balance. You can expect:</li><li>Flexible working options to help you do your best work.</li><li>Learning and development opportunities to advance your career.</li><li>Core benefits that support your health and well-being.</li><li>An inclusive culture that celebrates what makes you unique.<br><br><br></li></ul><strong>Qualifications<br><br></strong>Career Level - IC2<br><br><strong>About Us<br><br></strong>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.<br><br>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.<br><br>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.<br><br>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.<br><br>
<strong>Job Description<br><br></strong><strong>Company Description<br><br></strong>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.<br><br>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.<br><br>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.<br><br>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.<br><br><strong><strong>Job Description<br><br></strong></strong><ul><li>To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to the lobby / reception and wishing them a nice stay.</li><li>To ensure that all guests / visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewell.</li><li>To relay accurate directions to guests/visitors on inquiries regarding destinations within the local area.</li><li>To assist in securing taxis/transportation for guests/visitors.</li><li>To monitor and direct traffic activity of taxis, limousines, buses and other vehicles, ensuring a smooth and efficient flow.</li><li>To ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.</li><li>To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost.</li><li>To check the cars / taxi for forgotten items and to respect the Lost & Found procedures.</li><li>To ensure uncompromising levels of cleanliness and maintenance of the work place and to liaise with the housekeeping when necessary.</li><li>To properly use the tools, equipment and stocks and to ask for requisitions accordingly.</li><li>To assist the drivers, valet parking and bell attendants in the daily activity.</li><li>To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>To call the supervisor or manager for advice in serious cases or if an approval is required.</li><li>To be fully aware of and to report all guest comments or complaints.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a customer service role, preferably in a fast-paced environment.</li><li>Exceptional interpersonal and communication skills.</li><li>Impeccable grooming and professional appearance.</li><li>Strong attention to detail and ability to multitask effectively.</li><li>Ability to remain calm and composed in high-pressure situations.</li><li>Physical ability to stand for extended periods and lift/carry heavy objects.</li><li>Flexibility to work evenings, weekends, and holidays as required.<br><br></li></ul>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: sofitel.com Job Function: Hospitality & Guest Services Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<p><strong>We have a job opening for Investment Manager ( Data Centre ) for our reputed client based at Dubai.</strong></p><p><br></p><p><strong>Job location : Dubai.</strong></p><p><br></p><p><strong>Job Role - Investment Manager ( Data Centre )</strong></p><p><br></p><p>1) Lead <strong>investment </strong>activities for <strong>data centre projects</strong> in Dubai, covering opportunity identification, evaluation, structuring, and execution of investments.</p><p>2) Conduct detailed financial modelling, feasibility studies, valuation, and investment return analysis for data centre assets and development opportunities.</p><p>3) Evaluate investment opportunities based on market demand, capacity, location, power availability, infrastructure, construction costs, and long-term revenue potential.</p><p>4) Develop and maintain relationships with data centre developers, operators, investors, lenders, consultants, and other key stakeholders.</p><p>5) Support due diligence across commercial, financial, technical, legal, regulatory, and operational aspects of potential investments.</p><p>6) Prepare investment proposals, business cases, board presentations, and investment committee materials with clear recommendations and risk assessments.</p><p>7) Monitor market trends, data centre demand, hyperscaler requirements, colocation opportunities, power infrastructure, and emerging investment trends across the UAE and wider GCC.</p><p>8) Identify potential joint ventures, acquisitions, partnerships, and development opportunities to expand the company’s Data centre investment portfolio.</p><p>9) Coordinate with internal teams and external advisors throughout transaction structuring, negotiations, documentation, financial close, and post-investment activities.</p><p>10) Track portfolio performance, investment returns, project milestones, and key risks while recommending strategies to maximise asset value and long-term investment returns.</p>
<p><strong>We have a job opening for Investment Manager ( Data Centre ) for our reputed client based at Dubai.</strong></p><p><br></p><p><strong>Job location : Dubai.</strong></p><p><br></p><p><strong>Job Role - Investment Manager ( Data Centre )</strong></p><p><br></p><p>1) Lead <strong>investment </strong>activities for <strong>data centre projects</strong> in Dubai, covering opportunity identification, evaluation, structuring, and execution of investments.</p><p>2) Conduct detailed financial modelling, feasibility studies, valuation, and investment return analysis for data centre assets and development opportunities.</p><p>3) Evaluate investment opportunities based on market demand, capacity, location, power availability, infrastructure, construction costs, and long-term revenue potential.</p><p>4) Develop and maintain relationships with data centre developers, operators, investors, lenders, consultants, and other key stakeholders.</p><p>5) Support due diligence across commercial, financial, technical, legal, regulatory, and operational aspects of potential investments.</p><p>6) Prepare investment proposals, business cases, board presentations, and investment committee materials with clear recommendations and risk assessments.</p><p>7) Monitor market trends, data centre demand, hyperscaler requirements, colocation opportunities, power infrastructure, and emerging investment trends across the UAE and wider GCC.</p><p>8) Identify potential joint ventures, acquisitions, partnerships, and development opportunities to expand the company’s Data centre investment portfolio.</p><p>9) Coordinate with internal teams and external advisors throughout transaction structuring, negotiations, documentation, financial close, and post-investment activities.</p><p>10) Track portfolio performance, investment returns, project milestones, and key risks while recommending strategies to maximise asset value and long-term investment returns.</p>
<p>We have a job opening for Investment Manager ( Data Centre ) for our reputed client based at Dubai.</p><p><br></p><p>Job location : Dubai.</p><p><br></p><p><strong>Job Role - Investment Manager ( Data Centre )</strong></p><p><br></p><p>1) Lead investment activities for data centre projects in Dubai, covering opportunity identification, evaluation, structuring, and execution of investments.</p><p>2) Conduct detailed financial modelling, feasibility studies, valuation, and investment return analysis for data centre assets and development opportunities.</p><p>3) Evaluate investment opportunities based on market demand, capacity, location, power availability, infrastructure, construction costs, and long-term revenue potential.</p><p>4) Develop and maintain relationships with data centre developers, operators, investors, lenders, consultants, and other key stakeholders.</p><p>5) Support due diligence across commercial, financial, technical, legal, regulatory, and operational aspects of potential investments.</p><p>6) Prepare investment proposals, business cases, board presentations, and investment committee materials with clear recommendations and risk assessments.</p><p>7) Monitor market trends, data centre demand, hyperscaler requirements, colocation opportunities, power infrastructure, and emerging investment trends across the UAE and wider GCC.</p><p>8) Identify potential joint ventures, acquisitions, partnerships, and development opportunities to expand the company’s Data centre investment portfolio.</p><p>9) Coordinate with internal teams and external advisors throughout transaction structuring, negotiations, documentation, financial close, and post-investment activities.</p><p>10) Track portfolio performance, investment returns, project milestones, and key risks while recommending strategies to maximise asset value and long-term investment returns.</p>
<p>We have a job opening for Investment Manager ( Data Centre ) for our reputed client based at Dubai.</p><p><br></p><p>Job location : Dubai.</p><p><br></p><p><strong>Job Role - Investment Manager ( Data Centre )</strong></p><p><br></p><p>1) Lead investment activities for data centre projects in Dubai, covering opportunity identification, evaluation, structuring, and execution of investments.</p><p>2) Conduct detailed financial modelling, feasibility studies, valuation, and investment return analysis for data centre assets and development opportunities.</p><p>3) Evaluate investment opportunities based on market demand, capacity, location, power availability, infrastructure, construction costs, and long-term revenue potential.</p><p>4) Develop and maintain relationships with data centre developers, operators, investors, lenders, consultants, and other key stakeholders.</p><p>5) Support due diligence across commercial, financial, technical, legal, regulatory, and operational aspects of potential investments.</p><p>6) Prepare investment proposals, business cases, board presentations, and investment committee materials with clear recommendations and risk assessments.</p><p>7) Monitor market trends, data centre demand, hyperscaler requirements, colocation opportunities, power infrastructure, and emerging investment trends across the UAE and wider GCC.</p><p>8) Identify potential joint ventures, acquisitions, partnerships, and development opportunities to expand the company’s Data centre investment portfolio.</p><p>9) Coordinate with internal teams and external advisors throughout transaction structuring, negotiations, documentation, financial close, and post-investment activities.</p><p>10) Track portfolio performance, investment returns, project milestones, and key risks while recommending strategies to maximise asset value and long-term investment returns.</p>
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula:</p> <p>Approach each client engagement as a <strong>partnership</strong>, create an environment that attracts the <strong>most talented professionals</strong> and allows them to flourish, and regulate <strong>growth</strong> to maintain <strong>excellence</strong> in our service standards.</p> <p>We are looking for a driven and capable <strong>Product Manager AI Data Centres</strong> to support our clients in developing and commercializing data centre and AI infrastructure offerings. This is a client-facing role. You will be responsible for defining the market positioning and service architecture of data centre facilities, including product roadmaps, service catalogs, competitive and demand analysis, and the commercial value propositions that support engagement with prospective customers.</p> <p>We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.</p> <p> <strong>RESPONSIBILITIES</strong> </p> <ul> <li>Establish strong relationships with clients and communicate effectively with technical, commercial, and management-level stakeholders.</li> <li>Define data centre product strategies, roadmaps, and service catalogs, covering colocation (retail and wholesale), high-performance computing (HPC) hosting, liquid-cooling-ready capacity, and AI connectivity and interconnection services.</li> <li>Define service tiers, packaging, SLAs, and pricing constructs for colocation and AI compute offerings (e.g., per-kW, per-rack, build-to-suit, GPU-as-a-Service).</li> <li>Conduct market sizing, competitive assessments, and demand analyses for data centre and AI infrastructure markets.</li> <li>Identify and profile target customer segments, including anchor tenants, hyperscalers, neoclouds, and enterprise AI clients, and capture their requirements (rack density, power, cooling, latency, data sovereignty, and compliance).</li> <li>Translate market and customer requirements into product requirements that inform data centre design, rack density strategy, and phased capacity build-out.</li> <li>Develop commercial value propositions and client-facing materials, including pitch decks, technical whitepapers, and service capability briefs.</li> <li>Support go-to-market planning and early-stage commercial discussions with prospective clients and partners.</li> <li>Work closely with engineering, design, finance, and program management teams to keep product, technical, and business case assumptions aligned.</li> <li>Prepare PowerPoint decks and present to management on progress, findings, and recommendations.</li> <li>Identify market and product risks and provide recommendations to mitigate the impact of these risks.</li> <li>Perform other related duties as required and assigned.</li> </ul> <p> <strong>QUALIFICATIONS</strong> </p> <p>Required qualifications:</p> <ul> <li>Minimum 10 years of experience in product management, product marketing, or commercial strategy, including at least 5 years in data centre, colocation, cloud, or HPC products.</li> <li>Fluency in English is a must.</li> <li>Bachelor s degree in engineering, computer science, business administration, or a related field.</li> <li>Proven track record of defining and launching data centre, colocation, cloud, or HPC products and service catalogs.</li> <li>Experience in client-facing positions.</li> <li>Demonstrated ability to understand complex technical infrastructure and communicate it to both technical and executive audiences.</li> </ul> <p>Preferred qualifications:</p> <ul> <li>Master s degree or MBA.</li> <li>Experience with a telecom operator, hyperscaler, cloud provider, or major colocation provider.</li> <li>Experience supporting greenfield data center launches or major capacity expansions.</li> <li>Experience in GCC, Middle East, Africa, or European data center markets.</li> <li>Product management certification (e.g., Pragmatic Institute, AIPMM CPM) or data center certification (e.g., CDCP, CDCS).</li> <li>Working proficiency in Arabic or another regional language.</li> </ul> <p> <strong>POSITION DETAILS</strong> </p> <ul> <li> <strong>Location:</strong> United Arab Emirates</li> <li> <strong>Position:</strong> Product Manager AI Data Centers</li> </ul> <p> <strong>PRODUCTIVITY TOOLS</strong> </p> <ul> <li>Microsoft Office (PowerPoint, Excel)</li> <li>Microsoft 365</li> <li>Power BI</li> <li>Product mapping or project tracking tools</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Required qualifications:</p> <ul> <li>Minimum 10 years of experience in product management, product marketing, or commercial strategy, including at least 5 years in data centre, colocation, cloud, or HPC products.</li> <li>Fluency in English is a must.</li> <li>Bachelor s degree in engineering, computer science, business administration, or a related field.</li> <li>Proven track record of defining and launching data centre, colocation, cloud, or HPC products and service catalogs.</li> <li>Experience in client-facing positions.</li> <li>Demonstrated ability to understand complex technical infrastructure and communicate it to both technical and executive audiences.</li> </ul> <p>Preferred qualifications:</p> <ul> <li>Master s degree or MBA.</li> <li>Experience with a telecom operator, hyperscaler, cloud provider, or major colocation provider.</li> <li>Experience supporting greenfield data center launches or major capacity expansions.</li> <li>Experience in GCC, Middle East, Africa, or European data center markets.</li> <li>Product management certification (e.g., Pragmatic Institute, AIPMM CPM) or data center certification (e.g., CDCP, CDCS).</li> <li>Working proficiency in Arabic or another regional language.</li> </ul>
<p><b>BMS Technicians ( Data Centre )</b> Dubai and across all UAE Nationality : Any Nationality Experience : null Industry Type : Data Centre Functional Area : BMS Technicians ( Data Centre ) Date Posted : 28 - Oct - 2026 Share Login To Apply New User Apply without Registration</p><p><strong>Desired Candidate Profile</strong></p><p>Mandatory Experience:- Minimum 2 years experience in Data Centre</p>
Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Planning And Organising<br><br>Assist the preparation of the Front Office team budget. Plan and implement training plans for all Front Office team members. Conduct regular associate training, and monitor its success. This will involve training in both IT systems and guest-service procedures. Maintain full knowledge of the Property Management and Call Centre computer systems.<br><br>Operations<br><br>Supervise the functioning of all departmental team members and facilities. Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure that all Standard Operating Procedures are being adhered to, by training all team member and monitoring their performance. Continue to capture best current practice in new LSOPs relating to front office operation. Drive the implementation of all sales and promotional programmes of the hotel. Take personal responsibility for driving Upselling within the property. Monitor daily arrivals and action as appropriate for any VIP or special request. Liaise with housekeeping, room service and guest relations where necessary to complete the action. Develop and maintain a motivational working environment within the department. Provide coaching and counseling, support and guidance to the associates as required. Ensure associates are up-to-date with current information and data of the hotel products and services including room types, rates, features and facilities, food and beverage outlets & promotions, spa and health club, and other services and facilities. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results. Provide assistance to local representatives of tour operators and travel agencies. <br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<p><b>UPS Engineer ( Data Centre )</b> Dubai and across all UAE Nationality : Any Nationality Experience : 2 - 5 years Industry Type : Data Centre Functional Area : UPS Engineer ( Data Centre ) Date Posted : 28 - Oct - 2026 Share Login To Apply New User Apply without Registration</p><p><strong>Desired Candidate Profile</strong></p><p> Mandatory Experience:-<br> <br> Minimum 2 years experience in Data Centre and additional Expereince in Engineering</p>
<strong>Job Purpose<br><br></strong>To own and lead the overall performance of the centre by driving commercial results, operational excellence, team capability, and guest experience, ensuring the centre consistently meets business targets, compliance standards, and brand expectations, this includes handling budgets, achieving sales, performance targets and managing inventory to support operational requirements.<br><br><strong>Pillars Of Success<br><br></strong><ul><li>Business Performance & Revenue GrowthMonthly revenue across Play, Parties, Café, Retail & Membership driven by ATV growth, upselling, and floor-level sales discipline.2.Operational Excellence & Compliance DisciplineFull adherence to SOPs, safety standards and audit requirementsMystery Audits, Internal Checklists, Municipal/Regulatory Audits.3.Guest Experience & Service ExcellenceStrong service standards, effective guest handling, timely complaint resolution — positive feedback across all guest touchpoints.4.Team Stability, Capability & CultureStaffing stability through manpower planning, scheduling discipline, and team development — productivity, engagement, discipline.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><ul><li>Centre Operations & Business Management</li><li>Own end-to-end centre operations, ensuring smooth daily functioning aligned with company SOPs, standards, and budgets.</li><li>Always ensure facility readiness, including safety, cleanliness, functionality, and minor maintenance coordination.</li><li>Plan staffing requirements, approve duty rosters, and ensure optimal manpower utilisation in coordination with the Area Manager.</li><li>Oversee execution of events, camps, promotions, and special activities in collaboration with Marketing and Regional teams.</li><li>Ensure visual merchandising and centre presentation meet brand guidelines consistently.</li><li>Ensure timely submission of daily, weekly and monthly operational reports and correspondence, including weekly recap and PR (public relations) consolidation.</li><li>Attend and represent the centre at scheduled management/business review meetings (e.g. Centre Manager meeting).</li><li>Guest Experience & Brand Delivery</li><li>Own overall guest satisfaction and ensure delivery of the Orange Wheels “magical experience.”</li><li>Handle escalated guest concerns, complaints, and feedback, ensuring timely and effective resolution.</li><li>Analyse guest feedback trends and implement service improvement initiatives.</li><li>Ensure consistent experience across play areas, café, party zones, and retail.</li><li>Actively engage with new and returning guests on the floor daily, and maintain an accurate Lost & Found log.</li><li>Monitor and respond to online guest feedback channels (e.g. Google Reviews) daily.</li><li>Sales, Revenue & Commercial Performance</li><li>Own weekly, monthly, and annual revenue targets for the centre.</li><li>Design and execute centre-level sales action plans to achieve memberships, parties, camps, and add-on sales.</li><li>Track KPIs (revenue, conversion, footfall, average spend, utilisation) and take corrective actions where required.</li><li>Own centre profitability through effective cost control, inventory optimisation, and resource planning.</li><li>Drive birthday party conversions and oversee execution quality in coordination with party and events teams.</li><li>Manage daily cash and float control (opening/closing float) and oversee petty cash management in line with financial policy.</li><li>Track upselling and cross-sell performance through system reports (e.g. Odoo Reception).</li><li>Team Leadership & Capability Building</li><li>Lead, coach, and develop Team Leaders and staff to build a high-performing and engaged team. creating a positive work environment that is in line with TRIBE Values.</li><li>Oversee centre orientation, Buddy training, on-job training, 2nd to 4th to 6th month probation feedback, training effectiveness, and skill development in coordination with HR/L&D.</li><li>Conduct performance reviews, provide constructive feedback, set goals and plan development opportunities for team members.</li><li>Drive engagement initiatives, succession readiness, leave plans, rotation, promotion and attrition reduction plans.</li><li>Enforce discipline, attendance, grooming, and behavioural standards aligned with company values.</li><li>Community Engagement and Partnerships</li><li>Maintain relationships with mall/property management, local organizations, schools, and communities to drive awareness and participation.</li><li>Drive centre visibility, with the property management teams to augment footfall, push promotions, events & workshops as well as community engagement activities. </li><li>Partner with various vendors to augment service offerings and experience to guest.</li><li>Represent the brand professionally in external interactions.</li><li>Compliance and Standards</li><li>Ensure 100% adherence to SOPs, safety standards, child protection guidelines, and hygiene protocols.</li><li>Ensure implementation of daily, weekly, monthly checklists & procedures & monitor their effectiveness.</li><li>Ensure that all OW operations comply with all relevant laws, regulations, and organizational policies including health & safety standards.</li><li>Support audits and inspections to identify and address any potential compliance issues and ensure the closure of recommended actions within defined timelines.</li><li>Face external audits as and when they happen.</li><li>Maintain accurate and up-to-date records documentation, and statutory compliance of all OW operations as required.</li><li>Implement and monitor standards to ensure the delivery of the 'magical experience' and other national/ international standards.</li><li>Conduct and review hourly operational checklists across the centre, in addition to daily, weekly and monthly checklists.</li><li>Inventory, Asset & Vendor Management</li><li>Own centre inventory planning, ordering, and stock control.</li><li>Manage inventory levels & value, order supplies, and maintain stock to support operational requirements and optimize the centre expenditures and profitability.</li><li>Monitor wastage and consumption to optimise costs.</li><li>Coordinate with vendors, landlords, and facility teams to ensure uninterrupted centre operations.<br><br></li></ul><strong>Key Performance Objectives<br><br></strong><ul><li>To achieve Centre’s sales target (revenue)</li><li>To achieve targeted guest ratings.</li><li>To increase per guest revenue (ATV).</li><li>To ensure targeted compliance, safety and quality scores (internal and external audits).</li><li>To maintain staffing stability through team engagement and achieve training completion and retention metrics.<br><br></li></ul><strong>Skills And Capabilities<br><br></strong><strong>Knowledge <br><br></strong><ul><li>Business management</li><li>Sales and revenue management optimization/techniques</li><li>Expenses management & control</li><li>Inventory & Cost management and control</li><li>Standardization, SOPs & ISO</li><li>Quality management & control</li><li>Service quality standards</li><li>Guest experience excellence</li><li>Guest engagement strategies and their evolving needs</li><li>Sales techniques & crisis management</li><li>Social media management<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Centre Operations management</li><li>Leadership skills</li><li>Effective communication & conflict resolution</li><li>Analytical & problem solving<br><br></li></ul><strong>Educational Qualifications<br><br></strong><ul><li>Any Graduate Course</li><li>Relevant certifications in sales in edutainment, entertainment, education, event management, or hospitality management<br><br></li></ul><strong>Relevant Experience<br><br></strong><ul><li>Overall, 8 to 10 years of experience</li><li>3 to 5 years of hands-on experience specifically in handling a store or a large team with financial targets<br><br></li></ul><strong>Industry Exposure<br><br></strong>Edutainment, Education, Hospitality, Entertainment
<p>Jereh Group is expanding its footprint in the AIDC and Data Center Infrastructure sector across MENA, delivering integrated energy and infrastructure solutions covering power generation, energy storage, liquid cooling, power distribution, controls and modular systems.
We are looking for an experienced Business Development Manager to support our regional growth and develop strategic opportunities across the AIDC ecosystem.
Key Responsibilities
Develop new business opportunities across the MENA AIDC and data center market.
Build relationships with hyperscalers, data center operators, EPCs, investors and key industry stakeholders.
Lead commercial discussions, proposals, negotiations and strategic partnerships.
Work closely with engineering and technical teams to develop customer-focused infrastructure solutions
Support market expansion of modular, containerized, and fast-deployment power solutions for data centers.</p><p><strong>Desired Candidate Profile</strong></p><p>5–8+ years of BD/sales experience in data centers, energy, power systems, electrical infrastructure or related sectors.
Good understanding of data center power infrastructure, BESS, microgrids, gensets, UPS, cooling, switchgear, modular systems, or EMS.
Strong network within the GCC data center / digital infrastructure ecosystem.
Strong commercial, communication and negotiation skills.
English required; Arabic or Mandarin is an advantage.
Willingness to travel across the GCC.
If you have experience in AIDC, data center infrastructure, energy systems or mission-critical infrastructure, we’d be interested in connecting.</p>
<strong>Job Description<br><br></strong>WSP in the Middle East is currently hiring for Associate / Principal Electrical Design Engineer – Data Centres & Mission Critical who will lead multidisciplinary design, advisory, and delivery of mission‑critical data centre projects across the region.<br><br>The role will oversee client engagement, project strategy, technical excellence, and team leadership, while ensuring all data centre solutions meet global standards for resilience, sustainability, and scalability.<br><br><strong>Responsibilities<br><br></strong><ul><li>Lead the design, integration, and delivery of electrical and MEP systems for mission‑critical data centre projects.</li><li>Provide technical governance by reviewing and approving engineering deliverables aligned with global standards and client requirements.</li><li>Drive development of modular, cloud, colocation, and hyperscale data centre solutions.</li><li>Act as the primary client interface, building trusted advisory relationships across key accounts in the region</li><li>Lead technical workshops, design reviews, and senior stakeholder presentations.</li><li>Own project strategy, ensuring delivery excellence across lifecycle stages from concept to execution.</li><li>Drive business development including bid leadership, proposal strategy, and commercial positioning.</li><li>Identify and capitalize on opportunities in digital infrastructure, hyperscale, and cloud ecosystems.</li><li>Collaborate with regional leadership to expand the mission‑critical/data centre service offering.</li><li>Lead, mentor, and develop multidisciplinary engineering teams across electrical, mechanical, civil, and architecture.</li><li>Oversee resource planning, utilization, and capability development within the data centre practice.</li><li>Ensure all solutions meet benchmarks for resilience, sustainability, scalability, and operational efficiency.<br><br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Electrical Engineering or a related field; Master’s preferred.</li><li>12+ years of experience in mission-critical/data centre design, delivery, or advisory.</li><li>Strong understanding of Tier standards, NFPA, ASHRAE, Uptime Institute guidelines.</li><li>Proven experience in GCC markets (UAE and/or KSA).</li><li>Experience working with large consultancies or international engineering firms.</li><li>Excellent leadership, communication, and client‑facing abilities.</li></ul>
<p><b>Site Project Coordinator Manager ( Data Centre )</b> Dubai and across all UAE Nationality : Any Nationality Experience : 6 - 10 years Industry Type : Data Centre Functional Area : Site Project Coordinator Manager ( Data Centre ) Date Posted : 28 - Oct - 2026 Share Login To Apply New User Apply without Registration</p><p><strong>Desired Candidate Profile</strong></p><p>Desired Candidate Profile Mandatory Experience:- Minimum 2 years experience in Data Centre and additional experience in Site Management Share Login To Apply New User Apply without Registration</p>
<br><ul><li><p>Develop and identify new business opportunities across the AIDC, hyperscale, colocation, and mission-critical data center market in MENA.</p></li><li><p>Build relationships with hyperscalers, data center developers/operators, investors, EPC contractors, consultants, and key industry stakeholders.</p></li><li><p>Understand customer infrastructure requirements and identify opportunities across power, cooling, energy storage, modular infrastructure, and integrated AIDC solutions.</p></li><li><p>Work closely with engineering and technical teams to develop technically and commercially competitive solutions.</p></li><li><p>Support business development for power generation, gas-to-power, BESS, microgrids, and fast-deployment/bridge-power solutions.</p></li><li><p>Develop opportunities related to liquid cooling and thermal management solutions for high-density AI and data center applications.</p></li><li><p>Participate in RFP/RFQ processes, solution positioning, proposals, and tender activities.</p></li><li><p>Lead commercial discussions, negotiations, and strategic partnerships.</p></li><li><p>Gather market intelligence and support Jereh’s AIDC market-entry and growth strategy across UAE, KSA, and wider MENA.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>10+ years</strong> of relevant experience in data centers, AIDC, mission-critical infrastructure, power/energy infrastructure, MEP, or related sectors.</p></li><li><p>Strong understanding of data center infrastructure, including:</p><ul><li><p>Power</p></li><li><p>Cooling</p></li><li><p>BESS</p></li><li><p>UPS</p></li><li><p>Switchgear</p></li><li><p>Modular systems</p></li><li><p>MEP</p></li><li><p>Intelligent controls</p></li></ul></li><li><p>Experience engaging with data center owners/operators, hyperscalers, consultants, EPCs, or developers.</p></li><li><p>Proven track record in business development, technical sales, solution development, tendering, or large-scale project development.</p></li><li><p>Strong network within the UAE/KSA/GCC data center ecosystem is highly advantageous.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li></ul>
<ul><li><p>Agent is to answer all contact center service calls with the appropriate greetings in a timely manner.</p></li><li><p>Meets specific customer service performance standards.</p></li><li><p>Identifies and handles customer requests completely and accurately</p></li><li><p>Resolves customer issues and problems to the satisfaction of the customer.</p></li><li><p>Educates customer about the organization’s services and directs them toward available resources for help.</p></li><li><p>Alerts management about issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.</p></li><li><p>Schedules, assigns or acts on any required customer follow-up in accordance with contact center guidelines.</p></li><li><p>Enters customer data and other relevant information into contact center database as required.</p></li><li><p>Suggests contact center process improvements and participates in contact center initiatives for increased effectiveness.</p></li><li><p>Participates in team trainings and meetings to ensure his/her knowledge is up to date.</p></li><li><p>Adheres to work schedule as planned.</p></li><li><p>Ensures all outbound calls (follow–up) are executed in a timely manner.</p></li><li><p>Inputs/retrieves text and voice messages accurately and efficiently.</p></li><li><p>Performs other duties as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Mandatory Arabic/English verbal/written communication skills.</p></li><li><p>Contact center or relevant service experience in UAE is preferred.</p></li><li><p>Exhibits world-class service skills as well as CTS attributes of a positive attitude, strong work ethic, teamwork and a passion to serve.</p></li><li><p>Learns and applies knowledge about the customers' product and/or services.</p></li><li><p>Great customer service and telemarketing skills.</p></li><li><p>Graduate or High school diploma or equivalent.</p><p><br></p></li></ul>
Receive email alerts for Call Center Jobs jobs
You can cancel your email alert at anytime