Call Center Jobs in UAE

<p> Job Summary: The Call Center Agent will be responsible for handling customer interactions through phone, email, and chat channels while delivering an exceptional customer experience. The role includes managing customer inquiries, complaints, troubleshooting requests, and service-related cases in line with company policies and service standards.</p><br><p>Key Responsibilities:</p><ul><li><p>Handle inbound and outbound customer interactions via phone, email, and chat.</p></li><li><p>Provide accurate information regarding products, services, warranties, repairs, and deliveries.</p></li><li><p>Resolve customer complaints and escalations professionally and efficiently.</p></li><li><p>Accurately document customer interactions in the CRM system.</p></li><li><p>Coordinate with internal teams to ensure timely case resolution.</p></li><li><p>Meet performance targets related to quality, productivity, attendance, and customer satisfaction.</p></li><li><p>Identify opportunities to improve customer experience and escalate recurring issues when necessary. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in customer service for premium consumer products or technical support environments.</p></li><li><p>Experience handling customer complaints and escalations.</p></li><li><p>Experience working with multiple communication channels, including voice, email, and chat support.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> IT End User Support for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Technical Skills </strong></p><br><ul><li>Windows OS administration, configuration, imaging and troubleshooting · Banking applications &amp; customer service familiarity · Microsoft 365</li><li>administration · Active Directory &amp; server administration · Basic networking (TCP/IP, DNS, DHCP, switches, Wi-Fi) · Printer/peripheral support ·</li><li>Endpoint management (Intune, Kaspersky, Defender or equivalent).</li></ul><p><strong>Core Competencies </strong></p><br><ul><li>Willingness to work rotational shifts, on-call and emergency response · excellent customer service and communication · strong troubleshooting and</li><li>analytical ability · works independently and under pressure · team collaboration and accountability · attention to detail and time management.</li></ul><p><strong>Key Responsibilities </strong></p><br><ul><li>Provide onsite/remote support for desktops, laptops, printers, mobiles, peripherals, meeting rooms/AV and Teams Rooms; resolve hardware, software, OS, application and connectivity issues within SLA.</li><li>Act as first point of contact via phone, email, walk-ins and ticketing; log, troubleshoot and escalate incidents as needed.</li><li>Support banking operations and applications across branches, head office, contact center, corporate functions, VIP users and senior management, in line with security and audit requirements.</li><li>Manage users/permissions in Active Directory and Microsoft 365 (Intune, Exchange); support Outlook, Teams, OneDrive, SharePoint; handle password resets, mailbox support, onboarding/offboarding and workstation setup.</li><li>Perform basic LAN/WAN/Wi-Fi/VPN troubleshooting, switch port activation and structured cabling support; escalate complex infrastructure issues.</li><li>Maintain IT asset/license inventory, conduct audits, and coordinate replacement, disposal and warranty claims.</li><li>Log/track tickets via the ITSM tool, maintain knowledge base articles, identify recurring issues, and support IT projects, office moves and deployments.</li><li>Available for weekend/after-hours, rotational shift and on-call support as required by operational and project needs.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role : Associate Relationship Manager</strong><br><strong>Location : Dubai</strong> <br><strong>Role Purpose:</strong><br><span><span>Helping RMs and contribute for generating required revenue. Preparing CAs, contacting customers on day-to-day basis as and when required to finish the required jobs for them up to the satisfaction. Provide high level of Customer Service &amp; Special attention for BBD Clients in Business Centers and Increase acquisition (NTB).&nbsp;</span></span> </p><br><p><span><span><strong>KEY METRICS:</strong></span></span></p><br><ul><li><span><span>Service: Satisfactory level of service</span></span></li><li><span><span>Revenue: Support RMs in achieving revenue targets</span></span></li><li><span><span>Control: UAE central bank and GCD&nbsp;</span></span></li></ul><p><br><strong>Key Accountabilities of the role </strong></p><br><ul><li><span><span>Support RMs in services</span></span></li><li><span><span>Attend all after sales services, needs &amp; requirements.</span></span></li><li><span><span>Educate business banking clients about product and services “IVR, Online banking, Call Center, Cash management services etc.</span></span></li><li><span><span>Call Report preparation to be high standards i.e., informative, presentable, conclusive, professional, and comprehensive.</span></span></li><li><span><span>Prepare credit applications – analysis financial statements and make it ready for the approval. Ensure that CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank polices and regulatory framework</span></span></li><li><span><span>Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.</span></span></li><li><span><span>Initiates and ensures disbursements and adjustments of finances.</span></span></li><li><span><span>Liaise with various internal departments (credit-risk, legal, operations, Trade finance…) for smooth and quick turnaround of transactions.</span></span></li><li><span><span>Ensure that the approved credit lines are valid and available for the clients.</span></span></li><li><span><span>Verifies/ inspects hypothecated /pledged inventory, mortgage fixed assets…. etc. to ensure minimum credit risk.</span></span></li><li><span><span>Maintain high standard service with customers and ensure no complains.</span></span></li><li><span><span>Responding on customers calls and starts with appropriate greetings.</span></span></li><li><span><span>Strictly adhere to Bank’s financing policy Manual and report any exceptions.</span></span></li><li><span><span>Perform other tasks specified by Management.</span></span><br>&nbsp;</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li><span>Product knowledge</span></li><li><p><span>Communication and computer skills</span></p><br></li><li><p><span>Customer service oriented</span></p><br></li><li><p><span>Cross selling skills</span></p><br></li><li><p><span>Problem solving</span></p><br></li></ul><p><span><span><strong>Previous experience: </strong></span></span></p><br><ul><li><p><span>Minimum 3 years in Customer Service&nbsp;</span><br>&nbsp;</p><br></li></ul><br> </div>

<p><strong>Company Description</strong> Kira Financial Brokers LLC is a financial services brokerage based in Dubai, providing clients with access to a range of banking and financial products. The company focuses on helping individuals and businesses find suitable financial solutions through clear guidance and professional support. Team members work in a dynamic, client-centered environment with an emphasis on ethical practices and regulatory compliance. Kira Financial Brokers LLC values performance, integrity, and long-term relationships with both clients and partners.</p><p><strong>Role Description</strong> This is a full-time, on-site Telesales Executive role based in Dubai. The Telesales Executive will make outbound calls to prospective and existing clients to promote financial products and services, qualify leads, and schedule follow-up discussions or appointments. The role involves explaining product features and benefits, addressing questions, and guiding clients through the initial stages of the sales process. Daily tasks include maintaining accurate records of interactions in the CRM system, meeting individual and team sales targets, collaborating with colleagues to optimize campaigns, and ensuring all communications comply with company policies and regulatory standards.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong Communication skills, including clear verbal articulation and active listening.</li><li>Customer Service and Customer Support skills to handle inquiries, build trust, and resolve concerns.</li><li>Sales and Lead Generation skills to identify opportunities, convert prospects, and achieve sales goals.</li><li>Comfort with phone-based work and high-volume calling environments.</li><li>Ability to work in a structured, target-driven setting and manage time effectively.</li><li>Basic understanding of financial products or a willingness to learn quickly; prior telesales or call center experience is an advantage.</li><li>Proficiency in CRM or call management tools and standard office software.</li><li>Fluency in English; additional language skills relevant to the Dubai market are beneficial.</li></ul>

<strong>Company Description</strong> Axios Capital Real Estate is a real estate firm based in Dubai, focusing on property investment, sales, and leasing across residential and commercial markets. The company is committed to delivering transparent, client-centered services that support long-term investment growth and stable returns. Team members collaborate closely to identify opportunities, advise clients, and support informed decision-making. Working at Axios Capital Real Estate offers exposure to a dynamic real estate market, professional development, and a performance-driven environment.<br><strong>Role Description</strong> The Telesales Specialist is a full-time, on-site role based in Dubai. The person in this position will make outbound calls to potential and existing clients to promote property listings, investment opportunities, and related services. Day-to-day activities include qualifying leads, explaining property features and benefits, scheduling viewings or meetings, and following up on inquiries to move prospects through the sales pipeline. The Telesales Specialist will maintain accurate records in CRM systems, collaborate with the sales and marketing teams, and meet or exceed call, conversion, and revenue targets while providing professional, service-oriented communication.<br><strong>Qualifications<br></strong> <ul><li>Strong Sales skills, including lead qualification, negotiation, and closing</li><li>Excellent Communication abilities, with clear spoken English and confident phone presence</li><li>Customer Service and Customer Support experience, with a focus on building trust and long-term relationships</li><li>Training experience or the ability to quickly learn and explain real estate products, processes, and local market details</li><li>Previous telesales or call center experience, ideally in real estate or financial services</li><li>Comfort working with CRM tools and basic office software</li><li>Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment</li><li>High school diploma or equivalent; additional education in business, marketing, or real estate is an advantage</li><li>Eligibility to work on-site in Dubai</li></ul>

<p><strong>OWN VISA REQUIRED!!</strong></p><p><br></p><p><strong>Company Description:</strong> Liventra Properties L.L.C. is a real estate company based in Dubai, focusing on residential and commercial property services. The company is committed to providing professional, transparent, and client-oriented solutions to buyers, sellers, tenants, and investors. Team members collaborate to support property transactions, lead generation, and customer relationship management in a fast-paced market. Liventra Properties L.L.C. offers opportunities to develop skills in sales, customer service, and real estate operations within a diverse and dynamic environment.</p><p><strong>Role Description</strong> The Female TeleCaller role is a full time, on-site position based in Dubai. The Female TeleCaller will make outbound calls to prospective clients, respond to inbound inquiries, and provide information about available properties and real estate services. Daily tasks include updating lead databases, scheduling appointments for the sales team, and following up with potential and existing clients to maintain engagement. The role also involves capturing accurate client details, understanding customer needs, and sharing feedback with the team to improve outreach strategies. Female Tele Callers are expected to meet calling and lead generation targets while maintaining a professional and courteous communication style.</p><p><strong>Qualifications</strong></p><ul><li>Strong verbal communication and active listening skills, with clear and professional telephone etiquette.</li><li>Customer service and client relationship skills, including the ability to handle inquiries and resolve basic concerns.</li><li>Basic sales and persuasion skills, with an interest in real estate and lead generation activities.</li><li>Organizational and time management skills to manage call lists, follow-ups, and appointment scheduling.</li><li>Comfort with using telephony systems, CRM or lead management tools, and basic office software.</li><li>Ability to work on-site in Dubai and collaborate with a diverse team in a professional setting.</li><li>Proficiency in English; knowledge of additional languages commonly used in Dubai is an advantage.</li><li>Previous experience in telecalling, call center, or customer-facing roles is preferred but not mandatory.</li></ul>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>Job Requirements Provide excellent customer service and support daily operations across MAF Entertainment venues. At MAF Cinemas, ensure smooth cinema operations and high service standards. At Magic Planet, deliver a safe, enjoyable guest experience and monitor equipment operations. At Ski Dubai, support customer service functions, party room operations, and marketing activities as needed.<br>ROLE PROFILEDeliver consistent high-level customer service across all MAF Entertainment venues in line with company SOPs. Support daily operations across MAF Cinemas Handle ticketing, sales, and bookings using system platforms, including upselling and promoting products and services. Process payments accurately (cash, card, vouchers), issue receipts/refunds, and perform cash reconciliation and reporting. Assist with guest services including inquiries, complaints, tours, and coordination of parties and events. Maintain cleanliness, safety, and professional standards while following health, safety, and management instructions.<br>Requirements Physically fit and able to perform all required duties in a fast-paced entertainment environment across MAF Cinemas Strong communication and interpersonal skills with the ability to interact professionally with guests and colleagues in English, with Arabic as an advantage. UAE family book. Customer service focused with at least one to two years of experience in customer service, food and beverage, or retail roles, and a minimum high school education. Skilled in cash handling, basic computer use, attention to detail, mathematical accuracy, and able to follow procedures while applying upselling techniques and maintaining high service standards.<br>What We Offer At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>Job Requirements Provide excellent customer service and support daily operations across MAF Entertainment venues. At MAF Cinemas, ensure smooth cinema operations and high service standards. At Magic Planet, deliver a safe, enjoyable guest experience and monitor equipment operations. At Ski Dubai, support customer service functions, party room operations, and marketing activities as needed.<br>ROLE PROFILEDeliver consistent high-level customer service across all MAF Entertainment venues in line with company SOPs. Support daily operations across MAF Cinemas Handle ticketing, sales, and bookings using system platforms, including upselling and promoting products and services. Process payments accurately (cash, card, vouchers), issue receipts/refunds, and perform cash reconciliation and reporting. Assist with guest services including inquiries, complaints, tours, and coordination of parties and events. Maintain cleanliness, safety, and professional standards while following health, safety, and management instructions.<br>Requirements Physically fit and able to perform all required duties in a fast-paced entertainment environment across MAF Cinemas Strong communication and interpersonal skills with the ability to interact professionally with guests and colleagues in English, with Arabic as an advantage. UAE family book. Customer service focused with at least one to two years of experience in customer service, food and beverage, or retail roles, and a minimum high school education. Skilled in cash handling, basic computer use, attention to detail, mathematical accuracy, and able to follow procedures while applying upselling techniques and maintaining high service standards.<br>What We Offer At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Director Compliance - Retail | MAF Retail | Head Office UAE<br><strong>ROLE SUMMARY</strong><br>The Majid Al Futtaim (MAF) Retail Compliance department, reporting functionally to the MAF Holding Compliance department and administratively to the Retail CEO, has three mandates. The mandates are Proactive compliance, Investigations, and Compliance Monitoring, which includes Code of Conduct and all related policies, Whistleblowing, Third-party risk management, Supplier Code of Conduct, Conflict of interest and Fraud, Waste and Abuse, Human Rights risk management, Regulatory Compliance manageme<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Contribute to setting up and maintaining a robust compliance framework aligned with regulatory requirements and Company Policies.</li><li>Liaise with the investigations team for investigative counts and identify corrective measures to either improve compliance monitoring or training and awareness.</li><li>Supporting the investigations team during investigations and identifying key resources within the Retail Compliance team to perform investigations in coordination with the Holding Investigations team.</li><li>Provide strategic advice to senior management on compliance risks and emerging regulatory issues.</li><li>Oversee compliance training, awareness, and reporting across Retail.</li><li>Collaborate with Legal, HR, Risk, and Security teams to ensure a consistent and coordinated approach to governance and ethics.</li><li>Support VP Compliance with preparing documentary reporting to regulators, auditors, and executive committees as required in either dashboards, MS Word, or PowerPoint.</li><li>Support the execution of all Compliance activities across Retail Operations</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s or Master’s in accounting, with a law qualification or demonstrated equivalent experience. Professional certificates for Compliance Management, Business Ethics and/or forensic investigations such as CCEP-I, or Certified Fraud Examiner.</li><li>12+ years of compliance experience, preferably within the Middle East and / or North Africa region, Supporting investigative knowledge an advantage.</li><li>Fraud risk management</li><li>Technical investigation experience on internal misconduct, external regulator-led investigations around sanctions, human rights, etc.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

BUSINESS INTRODUCTION<br><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLE<br><br>Director Compliance - Retail | MAF Retail | Head Office UAE<br><br>Role Summary<br><br>The Majid Al Futtaim (MAF) Retail Compliance department, reporting functionally to the MAF Holding Compliance department and administratively to the Retail CEO, has three mandates. The mandates are Proactive compliance, Investigations, and Compliance Monitoring, which includes Code of Conduct and all related policies, Whistleblowing, Third-party risk management, Supplier Code of Conduct, Conflict of interest and Fraud, Waste and Abuse, Human Rights risk management, Regulatory Compliance manageme<br><br>ROLE PROFILE<br><br>Contribute to setting up and maintaining a robust compliance framework aligned with regulatory requirements and Company Policies. Liaise with the investigations team for investigative counts and identify corrective measures to either improve compliance monitoring or training and awareness. Supporting the investigations team during investigations and identifying key resources within the Retail Compliance team to perform investigations in coordination with the Holding Investigations team. Provide strategic advice to senior management on compliance risks and emerging regulatory issues. Oversee compliance training, awareness, and reporting across Retail. Collaborate with Legal, HR, Risk, and Security teams to ensure a consistent and coordinated approach to governance and ethics. Support VP Compliance with preparing documentary reporting to regulators, auditors, and executive committees as required in either dashboards, MS Word, or Power Point. Support the execution of all Compliance activities across Retail Operations<br><br>Requirements<br><br>Bachelor’s or Master’s in accounting, with a law qualification or demonstrated equivalent experience. Professional certificates for Compliance Management, Business Ethics and/or forensic investigations such as CCEP-I, or Certified Fraud Examiner.12+ years of compliance experience, preferably within the Middle East and / or North Africa region, Supporting investigative knowledge an advantage. Fraud risk management Technical investigation experience on internal misconduct, external regulator-led investigations around sanctions, human rights, etc.<br><br>What We Offer<br><br>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<p><strong>About Wheely</strong></p><p><br></p><p>Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.</p><p>We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.</p><p><br></p><p><strong>About the role</strong></p><p><br></p><p>Wheely's Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs &amp; passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service.</p><p>A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails</li><li>Protect our customer's time by adhering to operational SLAs</li><li>Provide exceptional customer service by adhering to our rigorous luxury communication standards</li><li>Maintain customer satisfaction targets</li><li>Investigate and resolve customer and chauffeur issues quickly and efficiently</li><li>Understand, prioritise and escalate our customer's feedback to senior management and relevant teams</li><li>Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company</li></ul><p><br></p><p><strong>Requirements</strong></p><p><br></p><p>Must-have:</p><ul><li>Passion for exceptional customer service</li><li>Experience in a customer-facing role in the luxury service industry</li><li>Excellent interpersonal and communication skills</li><li>The ability to thrive in a fast-paced high volume contact center</li><li>Fluency in both spoken and written English &amp; French</li><li>Flexibility, to be able to do shift work including nights and weekends, in the office</li><li>Technically proficient</li></ul><p><br></p><p>Nice to have:</p><ul><li>Experience in a call centre</li><li>Additional languages - Arabic</li></ul><p><br></p><p><strong>What we Offer </strong></p><p><br></p><ul><li>Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre</li><li>Competitive salary of AED 9,000 per month and quarterly KPI-based bonus</li><li>Private medical insurance</li><li>Best-in-class equipment</li><li>Monthly credit towards Wheely journeys</li><li>Professional development stipend</li></ul>

Role Summary<br><br>We are seeking a highly qualified and experienced Consultant Pediatric Surgeon to join a prestigious healthcare facility in Saudi Arabia. The ideal candidate will provide expert surgical care to pediatric patients, lead multidisciplinary teams, and contribute to clinical excellence and innovation in pediatric surgery.<br><br>???? Key Responsibilities<br><br>Deliver high-quality surgical care to pediatric patients, including neonates, infants, children, and adolescents Perform diagnostic and therapeutic procedures within the scope of pediatric surgery privileges Conduct daily ward rounds and formulate multidisciplinary treatment plans Supervise junior medical staff and participate in their training and evaluation Maintain accurate and timely medical records in compliance with hospital standards Participate in departmental meetings, quality improvement initiatives, and clinical audits Provide on-call coverage and respond to emergencies as per departmental schedule Uphold patient rights, confidentiality, and safety protocols Engage in research, publications, and continuous medical education activities Collaborate with other specialties for complex case management and referrals<br><br>???? Qualifications & Experience<br><br>Medical degree from a recognized institution Completion of accredited residency and fellowship in Pediatric Surgery Board certification in Pediatric Surgery (e.g., American Board, Royal College, or equivalent) Minimum 7 years of experience post-specialization, with at least 2 years in a tertiary care center Eligibility for licensing with the Saudi Commission for Health Specialties (SCFHS) Strong leadership, communication, and decision-making skills<br><br>???? Benefits<br><br>Competitive tax-free salary Housing allowance or accommodation provided Annual leave and CME support Health insurance for self and dependents Relocation assistance and onboarding support

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Black Pearl Consult is hiring an experienced Assistant Director of Nursing - Oncology, providing clinical leadership across oncology nursing services within a world-class Cancer Center.<br> <br> <br> This is an exciting opportunity for an experienced oncology nursing leader to join a growing center supported by international partners from the US and UK, with a senior leadership team comprising internationally recognized oncology specialists and healthcare experts.<br> <br> <br> The Cancer Center is being developed with a strong focus on:<br> <br> <br> Advanced cancer care pathways<br> <br> Specialized oncology services<br> <br> Chemotherapy, Hematology, Radiology &amp; Infusion programs<br> <br> Global-standard nursing excellence<br> <br> Patient safety and quality care<br> <br> Advanced technology, education &amp; research<br> <br> <br> <br> The Assistant Director of Nursing - Oncology will support the nursing leadership team in the development and operational delivery of oncology nursing services. The role will focus on ensuring high standards of patient care, nursing practice, staff development, quality, and operational efficiency across oncology services.<br> <br> <br> &lt;b&gt;Key Responsibilities&lt;/b&gt;<br> <br> <br> Support the Director of Nursing in the planning, implementation, and operational readiness of oncology nursing services.<br> <br> Lead, supervise, and develop oncology nursing teams to ensure safe, high-quality patient care.<br> <br> Support the development and implementation of nursing policies, procedures, clinical pathways, and standards.<br> <br> Ensure compliance with clinical, regulatory, and patient safety requirements.<br> <br> Collaborate with physicians, allied health professionals, and multidisciplinary teams to deliver coordinated oncology care.<br> <br> Support staff education, competency development, mentoring, and professional growth.<br> <br> Monitor nursing quality indicators, patient outcomes, and performance improvement initiatives.<br> <br> Contribute to the implementation of evidence-based oncology nursing practices.<br> <br> Support the development and improvement of chemotherapy, infusion, hematology, and other specialized oncology services.<br> <br> Promote a positive, collaborative, and patient-centered nursing culture.<br> <br> Assist with service development, workforce planning, and operational improvement initiatives.<br> <br> <br> <br> <br> Requirements<br> <br> Bachelor's or Master's Degree in Nursing; Master's preferred.<br> <br> 7-8 years of overall nursing experience, with significant experience in Oncology.<br> <br> Previous experience in a Nursing Leadership / Assistant Nurse Manager / Nurse Manager / Clinical Leadership role.<br> <br> Strong knowledge of oncology nursing practices, patient safety, and clinical standards.<br> <br> Experience managing and developing nursing teams within a hospital or cancer-care setting.<br> <br> Experience in chemotherapy, infusion, hematology, or other specialized oncology services is highly desirable.<br> <br> Demonstrated experience in quality improvement, clinical governance, and evidence-based practice.<br> <br> Strong communication, leadership, mentoring, and multidisciplinary collaboration skills.<br> <br> Experience within a major hospital, academic medical center, cancer center, or internationally accredited healthcare organization is preferred.<br> <br> Willing to relocate to UAE.<br> <br> <br> <br> To know other vacancies we have, please feel free to visit our website -&nbsp;www.blackpearlconsult.com&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;LinkedIn&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;Instagram<br> <br> &nbsp;<br> <br> Follow the&nbsp;Black Pearl channel on WhatsApp.<br> <br> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;www.blackpearlconsult.com.<br> <br> <br> <br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Bachelor's or Master's Degree in Nursing; Master's preferred.<br> 7-8 years of overall nursing experience, with significant experience in Oncology.<br> Previous experience in a Nursing Leadership / Assistant Nurse Manager / Nurse Manager / Clinical Leadership role.<br> Strong knowledge of oncology nursing practices, patient safety, and clinical standards.<br> Experience managing and developing nursing teams within a hospital or cancer-care setting.<br> Experience in chemotherapy, infusion, hematology, or other specialized oncology services is highly desirable.<br> Demonstrated experience in quality improvement, clinical governance, and evidence-based practice.<br> Strong communication, leadership, mentoring, and multidisciplinary collaboration skills.<br> Experience within a major hospital, academic medical center, cancer center, or internationally accredited healthcare organization is preferred.<br> Willing to relocate to UAE.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment&nbsp;with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description <strong>Job Purpose:</strong> <p>To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</p><br> <strong>Key Responsibilities:</strong> <ul> <li><p>Handle inbound and outbound calls in a professional manner.</p><br></li> <li><p>Respond to customer inquiries via phone, email, or other communication channels.</p><br></li> <li><p>Resolve customer complaints and escalate issues when necessary.</p><br></li> <li><p>Provide accurate information regarding services, offers, and company updates.</p><br></li> <li><p>Maintain detailed and accurate records of interactions in the system.</p><br></li> <li><p>Coordinate with internal teams to ensure timely resolution of customer requests.</p><br></li> <li><p>Support customer retention initiatives and contribute to enhancing client satisfaction.</p><br></li> </ul> Desired Skill &amp; Expertise <ul> <li><p>UAE National wit Family Book.</p><br></li> <li><p>Strong communication skills in English and Arabic.</p><br></li> <li><p>Previous experience in customer service, call center, or administrative roles is preferred.</p><br></li> <li><p>Ability to multitask, manage time effectively, and work independently.</p><br></li> <li><p>Tech-savvy with basic computer and CRM knowledge.</p><br></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>This role oversees the daily operations of the facilities administrative functions related to patient registration, admissions, medical records, billing coordination and collections, scheduling, discharge processes, and call centre management. The role ensures smooth, efficient, and compliant administrative operations that support high-quality patient care and positive patient experiences. The administrator ensures adherence to UAE healthcare regulations (</span><span><strong>DOH/DHA/MOH/SHA</strong></span><span>) and hospital policies.</span></span></p><br><br>Responsibilities:<br><p><span><span><u>Facility Administration Management</u></span></span></p><br><br><ul><li><p><span><span>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.</span></span></p><br></li></ul><br><ul><li><p><span><span>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.</span></span></p><br></li></ul><br><ul><li><p><span><span>Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.</span></span></p><br></li></ul><br><ul><li><p><span><span>Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.</span></span></p><br></li></ul><br><ul><li><p><span><span>Champion digital transformation, automation initiatives, and operational excellence across the hospital.</span></span></p><br></li></ul><br><ul><li></li></ul> </div>

<p>We are seeking a proactive and target-driven <strong>Telesales Officer </strong>to join our team in <strong>Abu Dhabi </strong>for immediate placement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Make outbound calls to existing and prospective customers.</li><li>Promote products and services and support sales conversion.</li><li>Follow up with customers and maintain professional communication.</li><li>Handle customer inquiries professionally and escalate matters when required.</li><li>Maintain accurate customer records and update relevant information in company systems.</li><li>Assist with the accurate calculation and verification of discounts, commissions, and applicable transaction charges.</li></ul><p><br></p><p><strong>Requirements:</strong></p><p><strong>Language:</strong> Fluent in Arabic/English (both spoken and written).</p><p><strong>Communication Skills:</strong> Strong telephone communication and customer-handling skills.</p><p><strong>Technical Skills:</strong> Proficient in MS Windows, MS Excel, MS Outlook, and basic computer applications.</p><p><strong>Numeracy:</strong> Strong basic mathematical skills for quick and accurate calculations.</p><p><br></p><p><strong>Location:</strong> Abu Dhabi, United Arab Emirates</p><p><strong>Availability:</strong> Candidates must be available to join immediately.</p><p><br></p><p>Previous telesales, call-center, customer service, or sales experience is preferred.</p><p>If you meet the above requirements and are ready for an immediate start, we encourage you to apply.</p>

<p> WE ARE HIRING | RELATIONSHIP OFFICERS </p><p><br></p><p>Data Direct FZ LLC is expanding our team in Dubai and looking for motivated and target-oriented Relationship Officers to join us.</p><p><br></p><p> Position: Relationship Officer</p><p> Products: Credit Cards &amp; Personal Loans</p><p> Location: Bur Dubai, Dubai</p><p><br></p><p>What We’re Looking For:</p><p><br></p><p>• Sales-driven and ambitious individuals</p><p>• Strong communication and customer-handling skills</p><p>• Banking/financial sales experience is an advantage</p><p>• Freshers with the right attitude are also welcome</p><p><br></p><p>What We Offer:</p><p><br></p><p>✅ Attractive Salary &amp; Performance-Based Incentives</p><p>✅ Attractive Commission Structure</p><p>✅ Training &amp; Development</p><p>✅ Career Growth Opportunities</p><p>✅ Visa &amp; Health Insurance</p><p>✅ Annual Leave &amp; Paid Holidays</p><p>✅ Supportive &amp; Professional Work Environment</p><p><br></p><p> Salary: AED 3,000 – 5,000 + Performance Incentives</p><p><br></p><p> Send your CV: ageorge@datadirect.ae</p><p> WhatsApp / Call: +971 58 588 6774</p><p><br></p><p> Data Direct FZ LLC</p><p>402, Al Khaleej Center, Near Sharaf DG Metro – Exit 2, Bur Dubai, Dubai</p><p><br></p><p>Build your career. Grow with us.</p><p><br></p><p>#Hiring #WeAreHiring #DubaiJobs #UAEJobs #RelationshipOfficer #BankingJobs #SalesJobs #CreditCardSales #PersonalLoan #DubaiCareers #JobVacancy #DataDirectGroup</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our client is one of the leading Leading IT Service provider.<br> <br> <strong>Responsibilities:</strong></p><br><br> <ul> <li>This role will provide day-to-day Service Desk technical support for educational institutions across the UAE. You will be the first point of contact for initial technical investigation of end user hardware and application issues for desktop, laptop, peripherals, telecoms and network systems. Any issues that cannot be resolved need to be escalated to the appropriate next level, either onsite/backline or third-party vendor. </li><li>You will retain ownership of the issue through the entire lifecycle and manage and coordinate all activities whilst maintaining regular end user communication until there is confirmation from the user that the issue has been resolved. </li><li>End-to-end ownership of the incident/service request lifecycle </li><li>Communicate effectively with end-users to discuss service requests &amp; / or incident resolution </li><li>Log, track, manage and close End User, Infrastructure, Network and Application support requests using an ITSM tool </li><li>Provide L1/Initial Technical Investigation/First Call Resolution of issues for service requests and incidents </li><li>Act as a single point of contact for the end users </li><li>Respond to/logging tickets for the end users </li><li>Ticket triage and categorization </li><li>Escalate and assign requests / incidents to nominated Level 2/3, 3rd party support groups </li><li>Track the escalated incident or request for follow-up and user communication – with all support groups until they are fully closed </li><li>Receive customer change request and log in appropriate tool </li><li>Coordinate change requests with customer and NOC L2/L3 Engineers </li><li>Authenticate the end-user by means of contact information, location, or a unique identifier </li></ul> <p><strong>Qualifications &amp; Skills</strong></p><br><br> <ul> <li>BSc. degree in a technical field related to Information Technology </li><li>Minimum of 3 years relevant IT experience incl. but not limited to: </li><li>Basic understanding of networks, MS Office Products, Microsoft Windows </li><li>Minimum of 3 years in customer service desk and<strong>&nbsp;/&nbsp;</strong>or call center </li><li>Fluent in Arabic (native language) and English </li><li>Suitably trained and qualified </li><li>Excellent customer service, communications, and soft skills </li><li>Service oriented, open, and good with analytical skills </li><li>Experience with a recognized ITSM tool (Remedy, ManageEngine, ServiceDesk, Ivanti, etc) </li><li>Must have a basic understanding of networks </li></ul> <p><strong>Halian Group:</strong></p><br><br> <p>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together</p><br><br> <br><br> </div>

Our client is one of the leading Leading IT Service provider.<br><br>Responsibilities:<br><br>This role will provide day-to-day Service Desk technical support for educational institutions across the UAE. You will be the first point of contact for initial technical investigation of end user hardware and application issues for desktop, laptop, peripherals, telecoms and network systems. Any issues that cannot be resolved need to be escalated to the appropriate next level, either onsite/backline or third-party vendor. You will retain ownership of the issue through the entire lifecycle and manage and coordinate all activities whilst maintaining regular end user communication until there is confirmation from the user that the issue has been resolved. End-to-end ownership of the incident/service request lifecycle Communicate effectively with end-users to discuss service requests & / or incident resolution Log, track, manage and close End User, Infrastructure, Network and Application support requests using an ITSM tool Provide L1/Initial Technical Investigation/First Call Resolution of issues for service requests and incidents Act as a single point of contact for the end users Respond to/logging tickets for the end users Ticket triage and categorization Escalate and assign requests / incidents to nominated Level 2/3, 3rd party support groups Track the escalated incident or request for follow-up and user communication – with all support groups until they are fully closed Receive customer change request and log in appropriate tool Coordinate change requests with customer and NOC L2/L3 Engineers Authenticate the end-user by means of contact information, location, or a unique identifier <br><br>Qualifications & Skills<br><br>BSc. degree in a technical field related to Information Technology Minimum of 3 years relevant IT experience incl. but not limited to: Basic understanding of networks, MS Office Products, Microsoft Windows Minimum of 3 years in customer service desk and / or call center Fluent in Arabic (native language) and English Suitably trained and qualified Excellent customer service, communications, and soft skills Service oriented, open, and good with analytical skills Experience with a recognized ITSM tool (Remedy, Manage Engine, Service Desk, Ivanti, etc) Must have a basic understanding of networks <br><br>Halian Group:<br><br>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.<br><br>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together<br><br>Service Desk Agent - DXB in Dubai, United Arab Emirates

Job description:We are seeking a compassionate and experienced Family Medicine Doctor to provide comprehensive medical care to patients of all ages. The physician will be responsible for diagnosing and treating acute and chronic medical conditions, providing preventive healthcare, managing ongoing conditions, and promoting overall patient wellness. Key Responsibilities Provide comprehensive primary care to children, adolescents, adults, and elderly patients. Conduct medical consultations, physical examinations, and health assessments. Diagnose and manage acute illnesses, chronic diseases, and common medical conditions. Develop individualized treatment plans and monitor patients' progress. Provide preventive care, health education, and lifestyle counseling. Perform or coordinate appropriate procedures, investigations, and diagnostic tests. Prescribe medications and treatments in accordance with clinical guidelines. Refer patients to specialists when required and coordinate multidisciplinary care. Maintain accurate, confidential, and up-to-date patient medical records. Communicate effectively with patients and their families regarding diagnoses, treatment options, and follow-up care. Participate in quality improvement, clinical audits, and continuing medical education. Follow applicable clinical, ethical, and regulatory standards. Respond appropriately to urgent medical conditions within the scope of primary care practice. Qualifications Medical degree (MD, MBBS, or equivalent). Completion of licensing Family Medicine/General Practice in DHA Dubai Valid medical license and eligibility to practice in the relevant jurisdiction. Current certification in Basic Life Support (BLS); additional certifications such as ACLS may be required depending on the facility. Relevant clinical experience in primary or family medicine. Strong diagnostic, clinical decision-making, and communication skills. Preferred Skills Excellent patient-centered communication and interpersonal skills. Ability to manage multiple patients and prioritize clinical needs effectively. Strong knowledge of preventive medicine and chronic disease management. Ability to work collaboratively with nurses, specialists, and other healthcare professionals. Commitment to evidence-based medicine and continuous professional development. Proficiency with electronic medical records and clinical information systems. Working Conditions Work is primarily conducted in a clinic, medical center, or primary healthcare setting. May involve scheduled outpatient consultations, urgent care, and occasional on-call duties depending on the organization. The role requires compliance with all applicable healthcare, infection-control, patient-safety, and professional standards. Key Performance Areas Quality and safety of patient care. Accurate diagnosis and effective treatment. Patient satisfaction and continuity of care. Appropriate preventive healthcare and chronic disease management. Accurate and timely clinical documentation. Compliance with professional and regulatory requirements. Work Location: In person