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<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose</strong><br>• To prospect, identify, and on-board new to bank borrowing corporate relationships within Large Corporates, Government., Public Sector and GREs Segment in-line with Mashreq Bank’s growth strategy. <br>• Help the Business Segment in managing proposition for Middle Market including Business development, client acquisition, service quality, client survey, value proposition & analytics<br>• Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal & external campaigns and alignment with other Products & proposition including Risk policies, Payment & Cash management, Trade products, collaboration with Retail banking including Private Banking and SMEs.</p><br><p><strong>Key Result Areas</strong><br>• Be an ambassador for Mashreq bank and develop the bank’s profile in the local business and wider community by originating and delivering Mashreq Bank products and services for corporate banking customers (annual revenue exceeding AED 1BN).<br>• Identify key contacts at potential client companies to establish and foster a relationship.<br>• Keep abreast of market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects. <br>• To build a proprietary understanding of each client’s financial needs/issue agenda; originating and assisting in the execution of innovative deal solutions with and through sector and product partners. <br>• Fully dimension the client’s wallet and identify/create opportunities for Mashreq to deliver customized solutions.<br>• Structure the client’s requirement ensuring optimum Return on Risk Capital performance across business and credit cycles, while setting and meeting Mashreq’s revenue, cross-sell and capital management objectives.<br>• Owning the entire credit process from timely preparation of the credit proposal to obtaining the credit approvals and subsequent documentation and onboarding.<br>• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.<br>• Achieve business targets for new-to-bank, profitability, deposits growth, income growth and cross-selling.<br>• Ensure all relevant control measures are undertaken to minimize the risk exposure.<br>• Track and monitor deal flows, liaising such that vital business reports are prepared and available on a timely basis.<br>• Maintaining close contact with coverage, product and risk specialists within Mashreq Bank.<br>• Build a network of business introducers in the local professional and business community<br>• Help in development of client value proposition, innovative acquisition proposition tailored as per identified market / segmental needs.<br>• Help business manage in implementing new offerings via different tie up’s and strategic partnerships<br>• Support in set up of referral model with different partners inside/outside of bank and manage referral / intermediaries<br>• Work on creating the quarterly/annual strategy for the business on Proposition, tactical campaigns for sales force and for clients<br>• Coordinate with all business owners and product managers to create cross sell opportunities<br>• Support in formulating relevant policy / program guidelines to ensure proper controls are in place and work within the overall compliance policies<br>• Carry out competitor intelligence on regular basis and find opportunities of enhancement in existing proposition<br>• Work closely with the process and system development team to ensure the systems and processes are geared to cater to the ongoing business requirements, product parameters and evolving customer needs.<br>• To help ensure control requirements of the business are adhered to in line with bank policies to ensure good growth in a sustainable, profitable and predictable manner.<br>• Review of various plan and ensure management reporting to Business Manager of the same in conjunction with the relevant business development initiatives / product launches.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>• At least 8 years of relevant banking experience in Business development as well as in credit and customer relationship management in banking sector out of which at least 2 years in a similar position in UAE<br>• Mature and independent mindset, able to work effectively under pressure<br>• University level education preferably in business, finance or related discipline<br>• Sound credit analytical skills and profound knowledge in various corporate banking products<br>• Strong networking, leadership and management skills <br>• Strong commercial orientation with acute interpersonal skills <br>• Strong working knowledge in MS office, web content and analytics<br>• Innovative – willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response<br>• Strong work ethic; high energy levels; results oriented – a self-starter prepared to take the initiative to identify and/or follow issues through, whilst exercising judgment as to when to seek assistance.<br>• Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfill client and internal requirements</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<h2 class="h5">Job description</h2>
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</span><p><span>Job Description</span></p><br>
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<p><span>Job Details</span></p><br>
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<p><span>Job Title</span></p><br>
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<p><span>Research Grant Management Unit Head</span></p><br>
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<p><span>Department</span></p><br>
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<p><span>Arabic language Education & Research Department</span></p><br>
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<p><span>Section</span></p><br>
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<p><span>Arabic language Research & Studies Section</span></p><br>
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<p><span>Unit</span></p><br>
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<p><span>Research Grant Management Unit</span></p><br>
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<p><span>Direct Manager</span></p><br>
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<p><span>Arabic language Research & Studies Section Head</span></p><br>
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<p><span>Direct Reports</span></p><br>
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<p><span>Research Grant Management Specialist </span></p><br>
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<p><span>Research Grant Management Officer</span></p><br>
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<p><span>Role Purpose</span></p><br>
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<p><span>Supervise all aspects of allocated research grants on the funding of honorary seats in the best universities to support and raise the number of research on various topics of Arabic language and culture to enhance its global presence. Also, ensure and supervise the preparation and publication of scientific research that conforms to the standards of the desired results and outputs.</span></p><br>
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<p><span>Key Responsibilities</span></p><br>
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<p><span>Planning & Strategies</span></p><br>
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<p><span>Contribute to the development of plans for managing research grants to support the progress of the Arabic language and research on various topics of the Arabic language and culture in cooperation with the relevant committees.</span></p><br>
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<p><span>Management of Educational & Research Grants</span></p><br>
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<p><span>Supervise the research and identification of potential funding opportunities for institutions concerned with research on various topics of Arabic language and culture and its advancement.</span></p><br>
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<p><span>Ensure that the necessary support and continuous guidance is provided to researchers, higher education institutions and universities locally and globally on the details, objectives, and priorities of research grants and allocated scholarships.</span></p><br>
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<p><span>Monitor the selection of funding opportunities for scientific research and supervise the progress of research in accordance with the specified timetables and established research standards and requirements.</span></p><br>
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<p><span>Supervise the identification, set and update of standards and requirements for the selection and finance of research in accordance with the identified priorities and plans in cooperation with the relevant teams and committees.</span></p><br>
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<p><span>Monitor, evaluate and measure the success of research and scholarship grant plans and programmes to develop and define improvement plans to ensure support, funding and successful dissemination of research relevant to the Arabic language.</span></p><br>
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<p><span>Follow-up on the funding of honorary seats in the best international universities to support research on the challenges and opportunities facing the Arabic language, in solid cooperation with relevant universities and institutions in accordance with specific plans and goals.</span></p><br>
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<p><span>Managing Budgets & Awareness</span></p><br>
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<p><span>Monitor and follow up the management of scientific research budgets to researchers, universities and relevant higher education institutions, and ensure that financial forecasts for research and scholarships grants are set in line with specific plans, objectives and desired results.</span></p><br>
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<p><span>Lead and supervise the development, implementation and management of awareness programs and initiatives to familiarize researchers, universities and institutions concerned with procedures, standards, basics and methods of research to ensure the publication of scientific research that conforms to the specified standards and the required level of quality.</span></p><br>
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<p><span>Ensure that meetings related to research and scholarships grants are held and attended with universities, researchers and relevant institutions in accordance with the specified timetables.</span></p><br>
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<p><span>Shared Activity</span></p><br>
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<p><span>Strategic Contribution </span></p><br>
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<p><span>Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies. </span></p><br>
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<p><span>People Management </span></p><br>
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<p><span>Manage the effective achievement of assigned objectives through the leadership of the Section by setting of individual objectives, managing performance, developing and motivating staff to maximize performance. </span></p><br>
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<p><span>Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements. </span></p><br>
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<p><span>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization. </span></p><br>
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<p><span>Budgeting & Financial Planning </span></p><br>
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<p><span>Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines. </span></p><br>
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<p><span>Policies, Systems, Processes & Procedures </span></p><br>
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<p><span>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. </span></p><br>
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<p><span>Continuous Improvement</span></p><br>
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<p><span>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </span></p><br>
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<p><span>Reporting </span></p><br>
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<p><span>Ensure that all section reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.</span></p><br>
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<p><span>Communication and Business Relationships</span></p><br>
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<p><span>Internal</span></p><br>
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<p><span>ALC Relevant Departments /Offices/ Sections </span></p><br>
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<p><span>Support Services Sector in DCT HQ</span></p><br>
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<p><span>External</span></p><br>
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<p><span>Higher Education Institutions / relevant Internal and External Institutions</span></p><br>
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<p><span>Relevant Partners / Stakeholders </span></p><br>
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<p><span>Qualifications </span></p><br>
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<p><span>Bachelor's or Master's degree in Business Administration, Finance, Project Management or equivalent</span></p><br>
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<p><span>Experience</span></p><br>
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<p><span>5-7 years of experience in Managing Research or Research Grants at a University/Academic Institution, in the field of Scholarship Administration, in the Financial Aid Office, or in the field of Student Affairs Administration or equivalent.</span></p><br>
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<p><span> Preferably have experience in Finance/Budgeting Management.</span></p><br>
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<p><span>7</span></p><br>
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<p><span>Skills</span></p><br>
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<p><span>Strategic Planning and Organizing</span></p><br>
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<p><span>Financial Planning</span></p><br>
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<p><span>Effective Communication and Building Relationships</span></p><br>
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<p><span>Knowledge and Ability to Manage Research Grants</span></p><br>
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<p><span>Negotiation and Problem Solving</span></p><br>
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<p><span>Analysis</span></p><br>
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<p><span>Decision Making</span></p><br>
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<p><span>Result-Oriented</span></p><br>
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<p><span>Version 1</span></p><br>
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<p><span>7 March 2021</span></p><br>
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<p><span>Approved by: Department of Culture and Tourism</span></p><br>
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<p><span>Organization Development Section</span></p><br>
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Job Purpose<br><br>The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.<br><br>If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.<br><br>We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.<br><br>During The Hiring Process, You Can Expect<br><br>Step 1 – Apply<br><br>Submit your application and we’ll then send you an email to confirm that we’ve received your application.<br><br>Step 2 – Review<br><br>Our Recruitment Team will review your application.<br><br>Step 3 – Video Interview and Assessment<br><br>If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via Hire Vue. This is most critical part of the process and required if you want to progress to the next stage.<br><br>Step 4 – Offer<br><br>If successful, we’ll send you an offer of employment which will include the benefits package for your role.<br><br>We have outlined below the specific job details for each of our roles:<br><br>I. Customer-facing Roles<br><br>Airport / Customer Service Agent (Emirates and Dnata)<br><br>As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.<br><br>From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.<br><br>In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.<br><br>Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.<br><br>Marhaba Service Agent<br><br>As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba’s services, airport operations, and customer experience functions.<br><br>II. Contact Centre Role<br><br>Customer Sales and Service Consultant<br><br>As a Contact Centre Customer Sales and Service Consultant, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers’ journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.<br><br>Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.<br><br>Qualification<br><br>To be considered for Customer Service roles, you must meet the following requirements:<br><br>Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) Willing to wear uniform (Front-line customer facing roles) <br><br>In addition to the above, the job specific requirements for the Contact Centre role are:<br><br>Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese. Customer and sales focus on providing excellent service and closing any sales opportunity. The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.<br><br>Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Customer Sales and Service Consultant at the Contact Centre . You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.<br><br>Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
( 18523 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Receptionist to join the One&Only team at One&Only Royal Mirage Resort in Dubai.<br><br>With the global growth of our brands, you will be responsible for all systems and procedures connected with front desk, check in, check out, resort information, guest transfers, guest relations, excursions, cashiering, night reception functions, and other allied front office functions. Will always project an image of courteousness and hospitality while handling guests. In addition, to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest levels of personalized attention and standards of service. Anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment & executing service that is second to none by consistently seeking opportunities to create everlasting memories and building relationships.<br><br>Key Duties And Responsibilities<br><br> Adherence to all rules, procedures and policies of the hotel/resort, in accordance with the guidance and communication stipulated by the Team Leader. Attendance to duty on a timely manner, with accurate adherence to uniform and grooming standards. Attendance of daily briefing conducted by the Team Leader/Assistant Manager/Manager. Handling of all office or duty related equipment to accordingly perform needed procedures. Maintaining a clean and tidy reception area and workspace. Allocation and filing of all registration and departure cards in the designated files. During night shift, assistance to be provided for carry-through of PMS night audit procedures, preparation of all operational reports and delivery to management. Accurate handover of essential information to the next shift. Fully able to navigate the resort PMS system, handling Check-in and check-out procedures in accordance with standards and time constraints. Issuance of keys in adherence to all security measures and procedures to assure guest and colleague safety. Be fully trained on walk in reservations, DCC system, and up-selling procedures to ensure resort revenue maximizes and guests are satisfied. Carry out guests check in, check out and requests as per resort standards. Be fully trained in checking high balance and traces report. Be fully trained in using downtime report. Be fully trained in closing City Ledger, rebates and all finance related. To assist guests with all their needs throughout their stay and ensure all guests are assisted in a warm and personalized manner as per Resort Standards. Communicate any guest requests or reservations to the call center for follow up and communication is given back to the guest. Have full knowledge of special promotions, events and resort activities always and have basic concierge knowledge of local sites and destinations. Deal with currency exchange and transactions according to resort policies and procedures. Ensure that all daily revenue transactions are carried out according to resort policies and procedures. Be trained in respective tasks and duties in the case of life and safety, fire or other emergency procedures. Attend departmental training sessions as requested. Assist with other job-related tasks when requested. Ensure guest information is kept confidential at all the time as per resort standards. Communicate correctly and efficiently with other guest services departments to ensure guest satisfaction. Have full knowledge of all resort accommodation types, additional preferences available on request, and rates related to the respective accommodation type. Contribute to achieving departmental goals. Maintain Quality documentation. Ensures the department KPI’s are achieved through all audits. Handles all concierge, restaurants, activities & experiences related queries. <br><br>Skills, Experience & Educational Requirements<br><br> Diploma, Hotel Management an advantage A minimum of 2 years’ experience in a Call Center in acknowledged Resorts or Hotels. Speaks English fluently. Experience in Opera PMS, Microsoft Office, Seven rooms, Guest messaging Hub & Alice preferable Good verbal and written communication skills Passion for customer care with a desire and willingness to work in a Call Center environment. Excellent interpersonal and Guest management skills, strong business communication skills Ability to work under pressure and react quickly and effectively. Analytical skills. Ability to identify reasonable solutions quickly. Flexibility with shift patterns to ensure support across operational hours. Flexibility in terms of additional overtime as and when required. <br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Job Description<br><br>Aldar Education is currently seeking a Service Designer for an immediate start in Abu Dhabi to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>The Service Designer supports Aldar Education in designing and documenting end-to-end processes to improve efficiency and enable digital transformation. Working with HQ and schools, the role identifies improvements and automation opportunities and designs effective service models aligned with digital initiatives. It ensures processes are clearly structured and aligned with strategy to enhance user experience across the organization.<br><br>Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.<br><br>At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.<br><br>If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey.<br><br>Responsibilities<br><br>Main Duties<br><br>Lead the design and documentation of end-to-end service processes across Aldar Education HQ and school operations. Partner with business stakeholders to analyze existing workflows and identify opportunities for improvement, automation, and digital enablement. Develop clear service blueprints, process maps, and operating models to support digital transformation initiatives. Ensure processes are designed to be scalable, efficient, and aligned with Aldar Education’s operational and digital strategy. Support the implementation of digital tools by ensuring underlying business processes are clearly defined and optimized. Promote best practices in service design, process design, and user-centered service delivery across the organization.<br><br><br>Specific Duties<br><br>Process Design & Service Mapping<br><br><br>Analyze existing operational workflows across departments and schools to identify inefficiencies and improvement opportunities.<br><br>Design end-to-end service journeys and operational processes for key business functions.<br><br>Develop detailed process documentation including:<br><br>Service blueprints<br><br>Process maps<br><br>Operating procedures<br><br>User journeys<br><br>RACI models where appropriate<br><br>Ensure services are designed with clear ownership, accountability, and operational governance.<br><br>Digital Transformation Enablement<br><br><br>Collaborate with Digital & Technology Services teams to design processes that support digital platform implementation and automation.<br><br>Ensure business processes are structured to enable:<br><br>automation<br><br>system integration<br><br>improved data visibility<br><br>efficient service delivery<br><br>Translate business needs into structured process requirements to support digital product development.<br><br>Stakeholder Engagement<br><br><br>Work closely with HQ departments, school operations, and digital teams to understand operational needs and service challenges.<br><br>Facilitate workshops and discovery sessions to gather insights and define service improvements.<br><br>Support business teams in adopting new processes and service models.<br><br>Service Improvement & Operational Efficiency<br><br><br>Identify opportunities to simplify, standardize, and optimize operational practices across the organization.<br><br>Ensure services are designed with the end user in mind, including parents, students, teachers, and internal teams.<br><br>Monitor implementation outcomes and continuously refine service designs based on feedback and operational performance.<br><br>Documentation & Governance<br><br><br>Establish standards and frameworks for documenting business processes and services across the organization.<br><br>Maintain a central repository of service designs and process documentation.<br><br>Ensure consistency and clarity in how operational services are structured and communicated.<br><br>Qualifications<br><br>Minimum Qualifications<br><br>Bachelor’s degree in Business, Design, Service Design, Operations Management, Digital Transformation, or related field Certification or training in Service Design, Process Design, or Design Thinking is an advantage<br><br><br>Minimum Experience<br><br>5–8 years of experience in service design, process design, operational improvement, or digital transformation roles Experience designing operational workflows and service experiences within complex organizations Experience working alongside digital product teams or technology implementation initiatives<br><br><br>Job Specific Knowledge & Skills<br><br>Strong expertise in service design methodologies and frameworks Experience developing service blueprints, process maps, and operating models Strong analytical and problem-solving skills Experience facilitating workshops and stakeholder discovery sessions Ability to translate complex operational challenges into structured service designs Understanding of automation, digital platforms, and system-enabled services Strong communication and documentation skills Ability to influence and collaborate across multiple business functions Strong organizational and stakeholder management capability Experience working within transformation or digital change programs<br><br><br>What We Offer:<br><br>Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
The Role Drive customer acquisition, activation, retention, reactivation, and remittance growth within the Filipino community across the UAE, building sustained community access and converting engagement into verified commercial outcomes. Operate as a UAE field-based Community Growth Executive reporting to the Channel Lead with functional oversight from the Remittance Lead – du Pay, under an outsourced 24-month contract including probation. Work within a field-intensive model requiring a minimum of 9 hours daily across 6 days per week, with a weekday off and weekend availability. Operate as a field-sales and community-growth professional—not a general events or marketing resource—with accountability for registrations, completed KYC, first remittance transactions, second-transfer conversion, dormant-customer reactivation, monthly active remitters, and attributable remittance volume. Develop employer, professional, faith-based, social, and digital community partnerships and maintain complete CRM records for attributable business outcomes. Engage domestic workers and household-service employees; hospitality, healthcare, retail, aviation, logistics, and service-sector employees; professionals and SME owners; Filipino business networks; churches and faith-based groups; social and sports clubs; cultural organizations; digital/Facebook/Whats App communities and content creators; and employers/payroll partners with concentrated Filipino workforces. Build a trusted and commercially productive presence across Filipino community networks, converting relationships into first remittance transactions, repeat usage, dormant-user reactivation, and sustainable remittance volume.<br>Duties and Responsibilities Map priority community clusters, employers, churches, clubs, retailers, restaurants, and gathering points and maintain a live pipeline of community leaders, employers, digital groups, and activation venues. Support app registration, KYC completion, and wallet activation and convert registered customers into first-time remitters through assisted onboarding and structured follow-up. Use approved campaigns, referrals, and employer activations to generate measurable acquisition and transaction outcomes. Drive the second transaction within the agreed period, contact and reactivate dormant customers using approved customer lists and scripts, and build referral advocacy among retained and high-value users. Develop relationships with HR teams, payroll contacts, business owners, church representatives, and association representatives and secure workplace activations, salary-day engagement, and community referral opportunities. Track competitor rates, fees, promotions, service experience, and customer barriers and record all leads, engagements, referrals, and attributed outcomes in approved systems. During Month 1 of probation, deliver 75 touchpoints, 20 Tier 1 contacts, 30 Tier 2 contacts, 10 employer prospects, a competitor baseline, and an approved 90-day plan. During Month 2 of probation, deliver 30–40 visits, 4–6 activations, 75–125 registrations, 35–60 first transfers, and 20–35 reactivations. During Month 3 of probation, deliver 40–50 visits, 6–8 activations, 125–175 registrations, 55–85 first transfers, and 30–50 reactivations. Meet probation-confirmation requirements of a minimum 75% overall score, at least 70% Month 3 commercial achievement, at least 90% CRM compliance, an adequate territory pipeline, and no material conduct breach. At steady state, deliver monthly expectations of 150–250 new registrations, 70–120 first-time remittance users, 40–80 dormant-customer reactivations, at least 50 community visits, at least 15 influencer/community meetings, at least 8 micro activations, and 8–10 employer engagements, with remittance-volume and repeat-usage community targets established after probation.<br>Requirements Minimum 2–4 years of UAE field-sales, customer-acquisition, or community-growth experience. Filipino/Tagalog is mandatory with strong working proficiency in English; additional Philippine languages are an advantage. Demonstrable access to Filipino employers, professional groups, churches, social clubs, or digital communities. Preferred experience within remittance, exchange houses, fintech, telecom, banking acquisition, merchant acquisition, or FMCG field sales. Comfortable with six-day field deployment, weekend work, and evening community activity. Proven target achievement, CRM discipline, and customer follow-up capability. Strong capability in target-driven field sales and customer conversion, community networking and stakeholder management, employer and partnership development, customer lifecycle management and retention, negotiation, presentation, assisted onboarding, territory planning, CRM reporting, data discipline, resilience, accountability, and customer-service orientation. Provide evidence of previous monthly targets and achievements and demonstrate personal access to at least five Filipino community organizations, churches, employers, clubs, or digital groups in the UAE. Present a credible 30-day plan to activate 100 Filipino remittance customers and demonstrate how registration leads will be converted into first and repeat transactions. Successfully meet reference, conduct, and background-check requirements applicable to du Pay and the outsourced agency. Performance incentives are aligned to first-time remittance users, repeat-transaction conversion, remittance volume, dormant-customer reactivation, registration-to-first-transfer conversion, employer/community pipeline development, and CRM/reporting/conduct, with the strongest emphasis on first-time remittance users. Benefit from a market-competitive compensation package complemented by a lucrative performance-linked incentive structure that rewards customer activation, repeat usage, reactivation, commercial growth, and disciplined execution. The ideal profile is a community-connected sales professional who converts trusted relationships into active remittance customers, repeat usage, and sustainable volume. Candidates whose experience is limited to event coordination or generic promotion should not be shortlisted.
ARIS is a Process Intelligence company that helps organizations discover, create, and transform their processes to deliver measurable business outcomes and scale AI with confidence. It combines process design, real execution insight, and AI-driven optimization in a single, integrated platform-enabling organizations to build a governed digital twin of their operations, understand how work actually happens, and continuously deliver value across the enterprise. By providing the process foundation, visibility, and governance required for AI adoption, ARIS enables businesses to deploy and scale Agentic AI safely and effectively, ensuring agents operate on trusted processes, data, and controls. With over 30 years of expertise and recognition from leading analysts such as Gartner and Forrester, ARIS is trusted by global enterprises to turn process intelligence into real business impact. For more information, visit www. ARIS.com and follow ARIS on Linked In.<br>We do not provide visa sponsorship or relocation support for this role. Candidates must already be authorized to work in the UAE without sponsorship now or in the future.<br>Be you, join us.<br>We are seeking an Executive Value Advisor (EVA) to lead strategic advisory across our most complex global enterprise accounts. EVA is the senior customer-facing role within the Success Package offering, our new subscription-based advisory service. You will serve as the customer's dedicated strategic advisor, translating business priorities into governed process outcomes and helping organization’s build compounding value as they mature from initial foundation through transform maturity stages. Sitting at the intersection of business strategy, operational excellence, and process technology, you will help customers turn process intelligence into measurable business impact in the era of Agentic AI. Reporting to the VP of Customer Value, you will act as a trusted advisor to enterprise leaders, shaping how organization’s scale their transformation initiatives with confidence and control.<br>Essential Functions Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIsBuild trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews Guide customers through the full value journey from adoption to AI-ready scale Define, validate, and communicate ROI through value hypotheses and economic storytelling Build executive-ready business cases that secure funding and buy-in Connect usage/adoption data to business outcomes for exec audiences Develop deep understanding of customer priorities to position ARIS capabilities correctly Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping Engage C-suite/senior leadership to influence decisions and secure commitment Deliver structured executive briefings on readiness and strategy Act as internal voice of the customer across product, delivery, commercial teams Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI) Coach/mentor customer teams; build internal Process Intelligence champions Guide customers on process governance and accountability frameworks Assess organizational change-readiness and design enablement roadmaps with the CSMEnsure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment<br>Requirements7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, Service Now, SAP, Salesforce, Microsoft) or top-tier consultancy Ability to connect transformation initiatives to measurable financial/operational outcomes Experience defining operating models / CoE structures for scalable adoption and governance Experience building and presenting value propositions and business cases Comfort engaging executive-level stakeholders across business and ITFamiliarity with enterprise systems (ERP, CRM, HCM) and cross-system processes Understanding of how AI/agentic AI is reshaping process landscapes and operating models Ability to bridge business architecture with solution capabilities Exceptional presentation and storytelling skills; ability to simplify complex topics Strong cross-functional collaboration (sales, product, marketing) Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience Fluent in English and Arabic<br>Nice-to-Haves Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms Direct experience with ARISExperience building Agentic AI agents Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector) Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture<br>What’s in it for you Competitive compensation and country-specific benefits. Flexible working model depending on country and local policy. Opportunity to work with enterprise customers across industries on complex transformation challenges. Professional growth through exposure to process intelligence, AI-driven transformation, and strategic customer engagements. A role with direct impact on pipeline growth, win rates, and long-term customer value.<br>At SAG Aris Gmb H we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law. We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.<br>To all recruitment agencies: SAG Aris Gmb H does not entertain unsolicited CVs without prior approval from SAG Aris Gmb H's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, SAG Aris Gmb H employees, or any other organizational location without explicit consent. SAG Aris Gmb H assumes no responsibility for any fees associated with unsolicited CVs.
Role Description An Architect is responsible for planning, designing, developing, and overseeing architectural projects from initial concept through design development, documentation, construction, and completion. The role combines creative design, technical expertise, project coordination, regulatory compliance, and stakeholder management to deliver functional, safe, sustainable, and visually appropriate buildings and spaces that meet client requirements, budget constraints, applicable standards, and project objectives. Key Responsibilities Develop architectural concepts, designs, layouts, plans, elevations, sections, details, and presentation materials. Translate client requirements, project briefs, functional needs, and design objectives into practical architectural solutions. Prepare and develop architectural drawings, construction documents, specifications, schedules, and technical documentation. Conduct site visits, surveys, measurements, inspections, and site assessments to understand project conditions and requirements. Develop conceptual, schematic, design-development, tender, and construction-stage documentation. Produce architectural drawings using Auto CAD, Revit, BIM, Sketch Up, or other relevant design software. Develop 2D drawings, 3D models, renderings, visualizations, presentations, and design studies. Coordinate architectural designs with structural, mechanical, electrical, plumbing, civil, landscape, interior, and other engineering disciplines. Review design requirements, building codes, planning regulations, zoning requirements, accessibility standards, fire-safety requirements, and other applicable regulations. Prepare drawings and documentation required for authority submissions, approvals, permits, and regulatory reviews. Coordinate with clients, consultants, engineers, contractors, suppliers, developers, government authorities, and other project stakeholders. Attend project meetings, design reviews, coordination meetings, site meetings, and progress meetings. Present architectural concepts, design proposals, materials, finishes, layouts, and project solutions to clients and stakeholders. Review client feedback and incorporate approved design changes into project documentation. Prepare material selections, finish schedules, specifications, design details, and architectural schedules where required. Assist with cost planning, quantity coordination, value engineering, budget monitoring, and design optimization. Review contractor drawings, shop drawings, material submissions, samples, mock-ups, and technical submittals. Respond to Requests for Information (RFIs), technical queries, site instructions, design clarifications, and construction-related issues. Conduct site inspections to monitor architectural work, finishes, materials, workmanship, and compliance with approved drawings. Identify design discrepancies, construction defects, quality issues, and deviations and coordinate appropriate corrective actions. Review construction progress and assist project teams in resolving architectural and technical issues. Coordinate design revisions, change requests, variations, and project documentation throughout the construction process. Maintain accurate records of drawings, revisions, approvals, submissions, meeting minutes, technical correspondence, and project documentation. Ensure architectural designs comply with applicable building codes, planning regulations, health and safety requirements, accessibility standards, and professional standards. Support sustainable design initiatives, energy efficiency, environmental considerations, material optimization, and green-building requirements where applicable. Assist with feasibility studies, site analysis, planning studies, development proposals, and project assessments. Conduct research into materials, construction methods, architectural technologies, building systems, sustainability practices, and design trends. Coordinate with contractors and suppliers to ensure architectural materials, finishes, fixtures, and components meet approved specifications. Assist with project schedules, design deliverables, documentation deadlines, and construction coordination. Manage multiple architectural tasks and projects while maintaining design quality, technical accuracy, and project deadlines. Support junior architects, architectural assistants, draftsmen, BIM modelers, and other design team members where required. Review and improve architectural drawings, models, documentation, and design outputs for accuracy and consistency. Maintain current knowledge of architectural standards, construction technologies, design software, building regulations, and industry best practices. Maintain confidentiality of client information, project documentation, design concepts, commercial information, and other sensitive project data. Identify opportunities to improve design quality, construction efficiency, sustainability, cost effectiveness, and project outcomes. Contribute to continuous improvement of architectural design quality, technical documentation, project coordination, construction quality, regulatory compliance, client satisfaction, and overall project performance. Qualifications Bachelor's or Master's degree in Architecture, Architectural Design, or a related discipline from a recognized institution. Professional architectural registration or license is preferred or required depending on the position and applicable jurisdiction. Previous experience in architectural design, building projects, construction, consultancy, real estate development, or a related field is preferred. Strong knowledge of architectural design principles, building systems, construction methods, materials, detailing, and technical documentation. Proficiency in Auto CAD, Revit, BIM, Sketch Up, Adobe Creative Suite, or other relevant architectural software. Strong understanding of building codes, planning regulations, zoning requirements, accessibility standards, fire-safety requirements, and construction standards. Experience preparing architectural drawings, construction documentation, specifications, schedules, and authority-submission documents. Strong design, visualization, spatial-planning, technical-drawing, analytical, and problem-solving skills. Excellent attention to detail and accuracy in architectural drawings, models, specifications, and project documentation. Strong communication, presentation, coordination, negotiation, and interpersonal skills. Ability to interpret architectural, structural, MEP, civil, and other technical drawings and documentation. Experience coordinating multidisciplinary design teams and external consultants is advantageous. Knowledge of BIM coordination, clash detection, digital modeling, and collaborative design workflows is advantageous. Understanding of project management, construction administration, cost control, scheduling, and contract documentation is advantageous. Strong ability to manage multiple projects, design revisions, deadlines, client requirements, and construction issues. Knowledge of sustainable architecture, green-building principles, energy-efficient design, and environmental standards is advantageous. Ability to conduct site inspections and assess construction quality, workmanship, materials, and architectural compliance. Strong proficiency in Microsoft Office, particularly Word, Excel, Power Point, and Outlook. Relevant professional certifications, architectural registration, BIM qualifications, or specialized design credentials are advantageous. Ability to work effectively with clients, developers, engineers, consultants, contractors, suppliers, authorities, and multidisciplinary project teams. Professional, creative, analytical, organized, detail-oriented, proactive, and solutions-focused. Strong commitment to design excellence, technical accuracy, construction quality, regulatory compliance, sustainability, client satisfaction, project efficiency, and continuous improvement.
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<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Project Manager to join our dynamic team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will lead the successful delivery of complex, multidisciplinary projects from conception through completion. As a Project Manager, you will be the driving force behind seamless project coordination, ensuring that client expectations, program milestones, and budget requirements are consistently met. If you are passionate about innovation, possess strong leadership capabilities, and thrive in collaborative environments, we invite you to explore this exciting opportunity to make a meaningful impact.</p><br><ul><li>Lead and oversee complex, multidisciplinary projects across all lifecycle stages, from initial planning and design through construction and handover, while maintaining alignment with client objectives, timelines, and financial constraints</li><li>Establish and maintain transparent, proactive communication with clients, design teams, procurement specialists, cost engineers, planning professionals, construction teams, and occupational health and safety personnel to ensure coordinated project execution and timely issue resolution</li><li>Administer contracts effectively, managing contractual processes, obligations, and stakeholder relationships throughout the project lifecycle while ensuring compliance with agreed terms</li><li>Manage project scope changes through formal change control procedures, analyzing impacts on program, cost, and quality while maintaining comprehensive project documentation and progress reporting</li><li>Develop and maintain strong client relationships by providing exceptional support, identifying emerging opportunities, and contributing to business development initiatives and organizational growth</li><li>Analyze project risks and implement mitigation strategies to ensure project resilience and successful outcomes</li><li>Oversee quality assurance processes and coordinate with relevant teams to maintain project standards and deliverables</li><li>Prepare accurate, detailed project records and reports using both traditional and digital systems to ensure transparency and informed decision-making</li><li>Lead cross-functional teams with empathy and assertiveness, fostering an inclusive and supportive work environment that motivates team members toward shared goals</li></ul><br>Qualifications<br><p>**Minimum Requirements:**</p><br><ul><li>Proven track record of successfully delivering complex, multidisciplinary projects in a consultancy or client organization setting</li><li>Demonstrated expertise in pre- and post-contract project management across the full project lifecycle</li><li>Excellent communication and organizational skills with the ability to manage multiple stakeholders effectively</li><li>Strong stakeholder management capabilities and experience maintaining robust relationships with diverse teams</li><li>Proficiency in contract administration and project management processes</li><li>Ability to maintain accurate project records in both paper and electronic formats</li><li>Demonstrated problem-solving and decision-making abilities in dynamic project environments</li><li>Strong time management and prioritization skills</li><li>Experience with conflict resolution and vendor/supplier management</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Academic qualification in Project Management, Construction, Engineering, or related field (Master's Degree preferred)</li><li>NEC3/4 Contract Administration Accreditation</li><li>Chartered Status with professional institutions such as RICS, CIOB, RIBA, ICE, APM, or equivalent organization</li><li>Proficiency with project management software and digital tools</li><li>Experience in quality assurance oversight and continuous improvement initiatives</li><li>Background in business development and identifying new project opportunities</li><li>Knowledge of regional project requirements and compliance standards relevant to the United Arab Emirates market</li><li>Certification in risk management or advanced project management methodologies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Project Manager to join our dynamic team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will lead the successful delivery of complex, multidisciplinary projects from conception through completion. As a Project Manager, you will be the driving force behind seamless project coordination, ensuring that client expectations, program milestones, and budget requirements are consistently met. If you are passionate about innovation, possess strong leadership capabilities, and thrive in collaborative environments, we invite you to explore this exciting opportunity to make a meaningful impact.</p><br><ul><li>Lead and oversee complex, multidisciplinary projects across all lifecycle stages, from initial planning and design through construction and handover, while maintaining alignment with client objectives, timelines, and financial constraints</li><li>Establish and maintain transparent, proactive communication with clients, design teams, procurement specialists, cost engineers, planning professionals, construction teams, and occupational health and safety personnel to ensure coordinated project execution and timely issue resolution</li><li>Administer contracts effectively, managing contractual processes, obligations, and stakeholder relationships throughout the project lifecycle while ensuring compliance with agreed terms</li><li>Manage project scope changes through formal change control procedures, analyzing impacts on program, cost, and quality while maintaining comprehensive project documentation and progress reporting</li><li>Develop and maintain strong client relationships by providing exceptional support, identifying emerging opportunities, and contributing to business development initiatives and organizational growth</li><li>Analyze project risks and implement mitigation strategies to ensure project resilience and successful outcomes</li><li>Oversee quality assurance processes and coordinate with relevant teams to maintain project standards and deliverables</li><li>Prepare accurate, detailed project records and reports using both traditional and digital systems to ensure transparency and informed decision-making</li><li>Lead cross-functional teams with empathy and assertiveness, fostering an inclusive and supportive work environment that motivates team members toward shared goals</li></ul><br>Qualifications<br><p>**Minimum Requirements:**</p><br><ul><li>Proven track record of successfully delivering complex, multidisciplinary projects in a consultancy or client organization setting</li><li>Demonstrated expertise in pre- and post-contract project management across the full project lifecycle</li><li>Excellent communication and organizational skills with the ability to manage multiple stakeholders effectively</li><li>Strong stakeholder management capabilities and experience maintaining robust relationships with diverse teams</li><li>Proficiency in contract administration and project management processes</li><li>Ability to maintain accurate project records in both paper and electronic formats</li><li>Demonstrated problem-solving and decision-making abilities in dynamic project environments</li><li>Strong time management and prioritization skills</li><li>Experience with conflict resolution and vendor/supplier management</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Academic qualification in Project Management, Construction, Engineering, or related field (Master's Degree preferred)</li><li>NEC3/4 Contract Administration Accreditation</li><li>Chartered Status with professional institutions such as RICS, CIOB, RIBA, ICE, APM, or equivalent organization</li><li>Proficiency with project management software and digital tools</li><li>Experience in quality assurance oversight and continuous improvement initiatives</li><li>Background in business development and identifying new project opportunities</li><li>Knowledge of regional project requirements and compliance standards relevant to the United Arab Emirates market</li><li>Certification in risk management or advanced project management methodologies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Guest Experience Coordinator</span></span></span> <br><span><span>(<span>20405</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Guest Experience Coordinator</strong> to join the Rooms Division team at<strong> One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will play an integral role in creating exceptional and personalized guest experiences across the resort. As a Guest Experience Coordinator, you will support the delivery of a seamless, welcoming, and guest-focused environment at every stage of the guest journey.</span></p><br>
<p><span>You will act as a key point of contact for guests, assisting with inquiries, anticipating guest needs, resolving concerns in a timely and professional manner, and ensuring a smooth experience from arrival to departure. Working closely with operational teams, you will help maintain high service standards and ensure compliance with company policies and procedures.</span></p><br>
<p><span>You will also contribute to driving guest satisfaction by delivering attentive, personalized service, supporting continuous improvement initiatives, and upholding the highest standards of professionalism, consistency, and attention to detail while embodying the company’s core values.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul>
<li><span>Deliver exceptional guest service by acting as a primary point of contact for guest inquiries, requests, and concerns throughout their stay. </span></li>
<li><span>Ensure a seamless and personalized guest journey from pre-arrival through departure by coordinating closely with operational departments. </span></li>
<li><span>Proactively engage with guests to anticipate needs, build rapport, and create memorable experiences. </span></li>
<li><span>Support the coordination of VIP arrivals, special occasions, guest preferences, and tailored experiences with a strong attention to detail. </span></li>
<li><span>Liaise with Front Office, Housekeeping, Food & Beverage, Concierge, Butler Services, and other departments to ensure consistent delivery of service standards. </span></li>
<li><span>Monitor guest feedback through various channels and assist in implementing service improvements and recovery actions where required. </span></li>
<li><span>Respond to guest complaints and concerns promptly, professionally, and effectively, ensuring satisfactory resolution. </span></li>
<li><span>Maintain accurate guest profiles, preferences, requests, and service recovery records within the relevant systems. </span></li>
<li><span>Support the execution of guest engagement initiatives, loyalty programs, and resort experiences that enhance guest satisfaction. </span></li>
<li><span>Assist with arrival and departure planning, particularly for VIPs, repeat guests, and long-stay guests. </span></li>
<li><span>Provide guests with accurate information about resort facilities, services, local attractions, and experiences to enhance their stay. </span></li>
<li><span>Conduct regular guest interactions and follow-ups to ensure expectations are met and exceeded. </span></li>
<li><span>Support online reputation management by assisting with guest feedback and review responses where applicable. </span></li>
<li><span>Ensure compliance with company policies, operational procedures, and brand service standards. </span></li>
<li><span>Assist with preparing reports, handovers, and maintaining effective communication between shifts and departments. </span></li>
<li><span>Participate in departmental briefings, training sessions, and service excellence initiatives. </span></li>
<li><span>Support the planning and coordination of special events, celebrations, and guest activations within the resort. </span></li>
<li><span>Identify opportunities to enhance guest experiences through personalized recommendations, upselling, and cross-selling of resort services. </span></li>
<li><span>Assist in monitoring guest journey touchpoints to ensure consistency and identify areas for continuous improvement. </span></li>
<li><span>Handle all guest interactions with professionalism, discretion, empathy, and a guest-centric approach. </span></li>
<li><span>Support emergency and incident response procedures while ensuring guest safety and maintaining the resort's reputation. </span></li>
<li><span>Uphold the company's core values and contribute to creating a positive, welcoming, and service-oriented environment for all guests.</span></li>
</ul> <p><span>A suitable candidate should have <strong>2–4 years of experience</strong> in a 5-star hotel, resort, or luxury hospitality environment, preferably within Guest Relations, Front Office, Concierge, or Guest Experience. The ideal candidate will possess excellent communication and interpersonal skills, a passion for delivering exceptional guest service, and the ability to handle guest requests and concerns with professionalism and attention to detail. </span><span>Excellent English communication skills are required. Additional language skills will be considered an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br>
<p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Leadership & People Development </strong></p><ul><li><br></li></ul><ul><li><p>Develop, implement, and govern departmental policies, processes, and procedures to ensure consistent, compliant, and controlled execution across Operational Procurement, Expediting, Vendor Onboarding, Materials Cataloguing, and Outsourced Services.</p></li><li><p>Provide clear direction to managers and ensure adherence to the approved governance model, internal controls, audit requirements, and industry best practices.</p></li><li><p>Establish clear objectives and performance standards for managers and teams, driving accountability and consistent delivery of departmental outcomes aligned with production and maintenance priorities.</p></li><li><p>Recruit, develop, and retain high-calibre talent, ensuring the organisation possesses the skills and capacity required to manage complex, high-volume operational activities.</p></li><li><p>Lead a culture of continuous improvement by delivering coaching, constructive feedback, and fair performance evaluations that enhance team capability and effectiveness.</p></li><li><p>Foster a collaborative, inclusive, and high-performance environment that reflects EGA’s values and promotes teamwork, innovation, and ownership.</p></li><li><p>Maintain clear job roles, responsibilities, and segregation of duties in line with the Delegation of Authority (DOA) to ensure control, clarity, and operational discipline.</p></li></ul><ul><li><p><strong>Operational Procurement & Supply Chain Services </strong></p><ul><li><p>Lead and manage the end-to-end Procure-to-Pay (P2P) process which forms the core of this role ensuring accurate RFQ creation, timely PO creation, effective supplier engagement, and smooth coordination across all procurement activities for materials and services.</p></li><li><p>Oversee critical P2P functions including expediting, service confirmation, GRN/SES posting, invoice alignment, and financial closure to maintain full compliance, accuracy, and operational efficiency.</p></li><li><p>Ensure reliable and on-time delivery of materials and services by driving disciplined P2P execution, supporting production continuity, service performance, and operational effectiveness across all plants.</p></li><li><p>Provide leadership and oversight to internal and outsourced teams operating within a high-volume P2P environment, ensuring consistency, process discipline, and high-quality transactional performance.</p></li><li><p>Resolve high-level conflicts and disputes arising from end users or suppliers, serving as the senior escalation point for issues related to scope clarity, delivery performance, service execution, pricing discrepancies, contractual interpretation, and P2P process breakdowns. Provide decisive guidance, negotiate solutions, and drive alignment across stakeholders to safeguard operational continuity, maintain supplier relationships, and uphold procurement governance.</p></li><li><p>Ensure Operational Procurement teams support Category Management by managing stock-material contracts, resolving related transactional issues, participating in cross-functional category activities, and escalating supplier non-compliance or operational risks as required</p></li><li><p>Foster strong cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain departments across all plants to ensure coordinated readiness and sustained business continuity.</p></li><li><p>Lead the expediting function to ensure reliable supplier delivery aligned with material and service requirement dates.</p></li><li><p>Implement proactive supplier engagement, early risk detection, and structured escalation mechanisms to prevent delays.</p></li><li><p>Strengthen supplier accountability through dashboards, KPIs, and performance monitoring frameworks.</p></li><li><p>Improve delivery reliability through consistent follow-up, timely issue resolution, and preventive actions.</p></li><li><p>Provide strategic oversight of the vendor onboarding process by ensuring supplier risks are assessed, compliance and documentation requirements are met, cycle times are optimised, and cross-functional alignment is maintained to activate only qualified, capable, and audit-ready suppliers.</p></li><li><p>Lead the end-to-end material master process from creation and modification to retirement ensuring accurate, compliant, and high-quality material data that supports efficient P2P execution, inventory planning, finance, and operational decision-making across all functions.</p></li><li><p>Provide strategic oversight of outsourced teams supporting Procurement, Vendor Onboarding, Material Cataloguing, and Expediting, ensuring SLA-driven performance, service quality, contractual compliance, continuous improvement, and seamless integration with internal stakeholders to enable efficient and reliable operations.</p></li></ul><p><strong>Reporting & Compliance </strong></p><ul><li><p>Oversee accurate, timely, and reliable reporting across procurement, expediting, vendor onboarding, materials cataloguing, and outsourced operations.</p></li><li><p>Support executive decision-making through structured dashboards, analytics, and performance insights.</p></li><li><p>Ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements.</p></li><li><p>Identify and mitigate risks related to supply reliability, data integrity, and operational performance through strong monitoring and issue escalation.</p></li></ul><p><strong>Systems, Processes & Continuous Improvement: </strong></p><ul><li><p>Applies deep SAP and process knowledge to re-engineer workflows, accelerate digital transformation, and implement innovative tools that elevate data integrity, transactional speed, and operational efficiency.</p></li><li><p>Collaborate closely with Supply Chain Excellence to standardise processes, implement best practices, accelerate automation, and deliver measurable improvements in operational effectiveness and service quality.</p></li><li><p>Drives system readiness, process discipline, and continuous improvement initiatives across all plants, ensuring consistent application of policies, strong internal controls, and sustainable enhancements to P2P and operational procurement performance.</p></li></ul><p><strong>Decision-Making & Influencing Skills </strong></p><ul><li><p>Demonstrates strong, timely, and informed decision-making in fast-paced operational environments, ensuring continuity of procurement and supply chain activities during high-pressure situations.</p></li><li><p>Influences senior stakeholders across Operations, Finance, Supply Chain, IT, Legal, and other business units to drive alignment, resolve escalations, and reinforce procurement governance and process discipline.</p></li><li><p>Negotiates effectively with suppliers and cross-functional teams, resolving conflicts related to delivery performance, service execution, pricing discrepancies, and P2P process breakdowns while maintaining strong relationships.</p></li><li><p>Balances operational urgency with compliance, risk, and commercial considerations, ensuring decisions support business continuity, protect organisational interests, and align with EGA’s values and leadership expectations</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><ul><li><p>Bachelor’s degree in supply chain management, Information Technology, or a related field with additional certifications in project management methodologies.</p></li></ul><p>Minimum Experience:</p><ul><li><p>15+ years of procurement or supply chain experience, with significant leadership responsibility in high-volume operational procurement and P2P environments.</p></li><li><p>Proven track record managing multi-site operations, vendor onboarding, material cataloguing, expediting, and outsourced procurement teams.</p></li><li><p>Experience resolving senior-level supplier and end-user escalations in critical operational settings.</p></li></ul><p>Technical & Functional Skills</p><ul><li><p>Deep understanding of end-to-end P2P cycles, operational procurement, and supplier performance management.</p></li><li><p>Strong command of SAP MM and digital procurement tools.</p></li><li><p>Ability to analyse operational data, manage KPIs, and improve process effectiveness.</p></li></ul><p>Leadership & Management Skills</p><ul><li><p>Executive-level people leadership with the ability to lead multiple managers and cross-functional teams.</p></li><li><p>Strong decision-making, governance, and compliance orientation aligned with DOA and audit standards.</p></li><li><p>Skilled in building capability, driving accountability, and leading continuous improvement.</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Trade Marketing Lead</strong></p><br>
<p>International Operations<br>Dubai, UAE</p><br>
<p>Shape how millions of people across the Gulf experience our cardiometabolic portfolio – from the pharmacy counter to the clinic chair. This is your chance to lead trade marketing at a defining moment of commercial growth, where bold channel thinking translates directly into better patient outcomes.</p><br> <p><strong>Your new role</strong><br>As Head of Channel & Trade Marketing, you will sit at the intersection of brand strategy and channel execution, owning how Novo Nordisk shows up across retail pharmacies, clinics, and hospitals throughout the UAE, Kuwait, Oman, Qatar, Bahrain and Yemen. Leading a team of three Trade Marketing Managers, you will shape the experience of our portfolio – with a strong focus on obesity – at every point of dispensing and point of care.</p><br>
<p>Day-to-day your responsibilities will include:</p><br>
<ul>
<li>Developing and owning the annual trade marketing strategy across retail pharmacy (and e-commerce), obesity-focused and aesthetic clinics, and hospital systems, translating regional brand campaigns into channel-adapted activation plans.</li>
<li>Leading differentiated activation programmes for each trade setting – from pharmacy merchandising and shopper activations to clinical waiting-room materials and hospital formulary engagement assets.</li>
<li>Owning the Trade Marketing A&P and TTS budget across all Gulf markets, ensuring efficient allocation, ROI tracking and full compliance with Novo Nordisk's global ethical standards and local MOH regulations.</li>
<li>Championing a data- and insight-led approach, drawing on IQVIA, pharmacy audits, sell-out data and HCP listening programmes to optimise activation investment and channel mix.</li>
<li>Acting as the primary commercial interface between Brand, Medical Affairs, Sales, Regulatory and Market Access to ensure aligned go-to-market execution and best-in-class new product trade launches.</li>
<li>Leading, coaching and developing a team of three across channel specialism and geographic coverage, building capability in shopper marketing, channel analytics and HCP engagement.</li>
</ul>
<p><strong>Your new department</strong><br>As part of International Operations, you will join our largest operational unit. Covering 194 countries and 95% of the world's population, more than 18,000 of us work passionately to serve 35 million patients each day. With a promise to outperform the competition, we continue to be the growth driver for Novo Nordisk, and to improve health at scale across the globe.</p><br>
<p>Within International Operations, you will join the Gulf affiliate at a pivotal moment of commercial expansion, reporting into the Head of Marketing, Gulf. The Gulf is a rapidly evolving region with growing healthcare infrastructure and rising demand for chronic disease management – and trade marketing is central to how we translate brand strategy into meaningful experiences for HCPs, pharmacists and patients across every market.</p><br> <p><strong>Your skills & qualifications</strong><br>We are looking for a commercially sharp, hands-on leader who thrives in a fast-moving affiliate environment and can pioneer new channel approaches with confidence. You will bring with you:</p><br>
<ul>
<li>A Bachelor's degree in Marketing, Business Administration, Pharmacy or a related discipline (MBA advantageous), supported by 8-12 years of progressive experience in Trade Marketing, Commercial Excellence or Channel Marketing, including at least 3 years leading people.</li>
<li>A proven track record of developing and executing channel-specific brand activation across multiple trade environments, ideally with FMCG and pharmaceutical adjacency (e.g. consumer health, OTC).</li>
<li>Hands-on experience managing Trade Term Spending (TTS) and promotional budgets at a regional or multi-market level, with strong analytical fluency across sell-out data, IQVIA/IMS data, pharmacy audits and channel dashboards.</li>
<li>Solid experience working in the Gulf / Middle East region, with a strong understanding of GCC regulatory, cultural and market dynamics; retail pharmacy channel activation experience in UAE, KSA or Kuwait is a plus.</li>
<li>Familiarity with obesity or chronic disease therapy areas is desirable, alongside the ability to influence without full authority across diverse cross-functional stakeholders.</li>
<li>Willingness to travel 25-35% across Gulf markets.</li>
</ul> <p><strong>Working at Novo Nordisk</strong><br>Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.</p><br> <p><strong>What we offer</strong><br>There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.</p><br> <p><strong>Deadline</strong><br>14 July 2026. (Applications are reviewed on an ongoing basis).</p><br><p><span><span><span>We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</span></span></span></p><br> <p><span><span><span>At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b><b>Job Description:</b></b></span></p><br><br><br><p><b><b>SATAIR - Workplace, Sustainability and H&S Manager Dubai</b></b></p><br><br><br><p><b><span>This is an exciting opportunity to shape and ensure a healthy, safe & secure working environment at Satair!</span></b></p><br><br><br><p><b><b>What the job is …</b></b></p><br><br><p><b><span>Working in the Team of Workplace, Sustainability and H&S, you will be working with our colleagues worldwide. We, this is the multinational team of Facility Managers, Health & Safety Experts and Sustainability Enthusiasts for Satair. In this team we are driving the transformation for a safe, healthy & sustainable workplace for all Satair colleagues. </span></b></p><br><br><p><b><span>In Satair we are strongly convinced about the need to strive for the highest ambitions in respect to health, safety, security & best crisis management. We have strong processes, know our objectives, but also our areas for improvements. </span><br><span>Now we look for a colleague, who is responsible for the Facility, Sustainability, Health & Safety and Security Management for our site in Dubai.</span></b></p><br><br><br><p><b><b>How you will contribute to the team</b></b></p><br><br><p><b><span>You are responsible for all facility and workplace safety related matters for our site in Dubai. You ensure that all legal obligations related to safety, health and sustainability are fulfilled. You are leading a team of local contractors who are managing maintenance of buildings, building equipment & security including access control according to Airbus security standards.</span></b></p><br><br><br><p><b><span>You strongly subscribe to fostering collaboration, communication with a sense of purpose among team members. </span></b></p><br><br><br><p><b><span>Equipped with a Diploma/Degree in project management, engineering or management field, we are looking for a team player with the following experience, skills and mindset:</span></b></p><br><br><ul><li><p><b><span>min. 3-5 years professional experience </span></b></p><br><br></li><li><p><b><span>Expertise in Health & Safety management, preferably familiar with with local WSH regulations</span></b></p><br><br></li><li><p><b><span>Ability to work effectively across a wide variety of cultural differences</span></b></p><br><br></li><li><p><b><span>Timely decision making, decisions quality, problem solving, negotiating and priority setting.</span></b></p><br><br></li><li><p><b><span>High level of commitment on work ethics and compliance aspects</span></b></p><br><br></li><li><p><b><span>Business acumen</span></b></p><br><br></li><li><p><b><span>Good communication skills, verbal and written</span></b></p><br><br></li><li><p><b><span>Ability to manage different stakeholders diplomatically</span></b></p><br><br></li></ul><br><p><b><b>What does your next challenge look like?</b></b></p><br><br><br><p><b><span>At Satair, we believe in sustainable aviation that allows people to travel and connect across the globe.</span></b></p><br><br><br><p><b><span>We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.</span></b></p><br><br><br><p><b><span>In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.</span></b></p><br><br><br><p><b><span>Being part of the Airbus family gives us the opportunity to live a global mindset, working in international teams and collaborating across functions, sites and cultures.</span></b></p><br><br><br><p><b><span>If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow.</span></b></p><br><br><br><br><p><b><i>Come on board and join us at Satair, an Airbus Services Company!</i></b></p><br><br><br><p><b><b>About SATAIR</b></b></p><br><br><p><b><span>Satair offers first class material management solutions in the aftermarket business of the aviation industry. We are working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. We are constantly taking customer experience to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment.</span></b></p><br><br><br><p><b><span>With our global functional organization spanning across 10 different sites and locations worldwide with more than 1.600 people and a $2.0 billion-turnover, you will be part of a truly global family.</span></b></p><br><br><br><p><b><span>Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.</span></b></p><br><br><br><br><p><b><span>If you want to know more about our business, have a closer look at our website</span><span> www.SATAIR.com</span><span> or check out our SATAIR Youtube Channel at</span><span>www.youtube.com/sataircompany</span></b></p><br><br><br><p><b><b>What do we offer at SATAIR?</b></b></p><br><br><br><p><b><span>At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.</span></b></p><br><br><br><p><b><span>SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely! </span></b></p><br><br><br><p><b><b>Come on board and join us at Satair, an Airbus Services Company</b></b></p><br><br><p><b><span>Please send us your application no later than 25th of June to get the opportunity to become part of an exceptional global team!</span></b></p><br><br><p><b><span>We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</span></b></p><br><br><p><b><span>When applying for the position, you accept our data privacy statement: </span><span>http://www.SATAIR.com/privacy</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Africa and Middle East FZE<br><p><b>Employment Type:</b></p><br><br>Permanent<p>-------</p><br><br><br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Job Family:</b></p><br><br>Facility Management and Real Estate <JF-CG-SM><br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br> </div>
VP, Client Service Engineering - International Middle Office & Consumer Customer Service
Administration
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong> JOB SUMMARY / INTRODUCTION</strong><br>The mission of GCOO Client Service Engineering is to reimagine FAB’s client service journeys to be client-centric, efficient, and risk-controlled, positioning FAB as a benchmark for service excellence. The VP plays a key role in enabling the bank’s transformation agenda, ensuring that client service engineering initiatives directly support strategic priorities in customer experience, operational efficiency, and risk management. The VP will lead the delivery of assigned service priorities and is responsible with key stakeholders to deliver the expected outcomes within set time boundaries<br>The VP will directly lead a small team of 1–2 analysts. While not responsible for a large team, the role requires strong influence and collaboration skills to drive cross-functional initiatives and coordinate with stakeholders across business lines, technology, and support functions.<br>The VP will engage with stakeholders across Business Lines, Group Technology, Risk, Finance, Legal, Compliance, Audit, and within GCOO to drive end-to-end service priorities, AI experiments, and automation improvements. This is an execution-focused role; tangible results in CX, scalability, and risk mitigation will be key in defining success.</p><br><p><br> <strong>KEY RESPONSIBILITIES</strong></p><br><ul><li><p>Reporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.</p><br><p><strong>Service Journey Reimagination</strong></p><br></li><li><p>Lead the redesign of client service journeys to ensure they are client-centric, efficient, and risk-controlled. Drive end-to-end process optimization and automation initiatives.</p><br><p><strong>Service Delivery & Performance Management</strong></p><br></li><li>Ensure delivery and scalability of redesigned service journeys, coordinating cross-functional teams.</li><li><p>Monitor and report progress on key KPI’s across CX, Scalability and Risk.</p><br><p><strong>Stakeholder Engagement & Change Leadership</strong></p><br></li><li><p>Engage with key stakeholders across business domains to align on service priorities and drive change. Champion a culture of agile, fast-paced, and repeatable deliver, fostering innovation, agility, and continuous improvement. Familiarity with change management frameworks (e.g., ADKAR, Kotter) is desirable.</p><br><p><strong>Continuous Improvement & Innovation</strong></p><br></li><li><p>Identify opportunities for ongoing process improvement and innovation, including piloting AI and automation solutions. Contribute to the adoption of structured toolkits, best practices, innovation, set-up playbooks, and frameworks for consistent service delivery.</p><br><p><strong>Reporting & Communication</strong></p><br></li><li>Provide regular updates to senior management and governance forums on progress, risks, and key decisions. Prepare, contribute, present materials for GCOO, ExCo-X and other executive committees as required.</li><li><p>Frameworks, Boundaries, & Decision-Making Authority</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br></li><li>Proven track record of leading successful transformation initiatives, driving process optimization, and delivering measurable results.</li><li>Bachelor's degree in business administration, Finance, Operations Management, or a related field.</li><li><p> Min 10-15 years of experience in Financial Services, external consultancy and with a substantial amount of experience in business transformation, strategic planning, process improvement or system automation with half or more being in executive and/or consulting roles.</p><br><p><strong>Preferred / Beneficial</strong></p><br></li><li>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.</li><li><p>MBA or advanced degree is a plus.</p><br><p><strong>Skills</strong></p><br></li><li>An ideal candidate for the role has the following competencies:</li><li>Proven leadership: Demonstrated experience in leading e2e client service engineering and transformation initiatives within a Financial Services and/or large multinational corporate institution.</li><li>Cross-functional Collaboration: Ability to collaborate effectively across departments. Skilled in aligning diverse perspectives (front line, digital, operations, etc.), fostering shared ownership, and driving integrated outcomes through collaboration and trust. Can engage several stakeholders to lead to common goals.</li><li>Analytical skills: Excellent analytical and problem-solving skills, with the ability to interpret and leverage data to drive opportunities for improvement and expedite decision-making.</li><li>Communication skills: Ability to convey key concepts, problem statements and opportunity cases to gain buy-in from stakeholders across the organization. Good communicator with very high awareness about stakeholder’s standpoint, who can formulate messaging accordingly. Capable of building relationships and collaborating with stakeholders at and above his/her level.</li><li>Results-orientated and hands-on delivery: Track record to deliver tangible results in terms of improvement operation performance.</li><li>Team management: Proven competence around managing people and team(s), both on a BAU and temporary basis; in agile and conventional setups.</li><li>Banking & Technologic knowledge: good understanding of banking segments, domain, product and operations knowledge (Corporate, Consumer), regulatory compliance, and industry trends. Proficiency in leveraging technology and digital solutions to enhance operations.</li><li><p>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>