IT Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client is currently hiring for the position of IT Manager.<br><br> Responsibilities:<br> . Cybersecurity Leadership: Lead organization-wide cybersecurity strategies, ensuring robust protection against external and internal threats. <br><br> . Network Management: - Oversee, optimize, and maintain high-performance connectivity and reliability across all locations. <br><br> . SAP Business One Administration: Manage and secure SAP B1 across multiple sites, ensuring stability, integration, and performance optimization. <br><br> . Policy Development: - Create and enforce IT security and network management policies, procedures, and best practices. <br><br> . Cross-Functional Collaboration: -Work closely with operational and departmental teams to align IT systems with business objectives. <br><br> . Threat Response: - Proactively identify vulnerabilities and implement measures to prevent security breaches.<br><br> <br><br> Technical Skills: <br><br> . Strong knowledge of backup solutions and disaster recovery planning. <br><br> . Expertise in firewall management and network troubleshooting (Fortinet, Cisco, or equivalent). <br><br> . Experience with virtualization technologies (e.g., VMware, Hyper-V). <br><br> . Proficiency in both Windows and Linux server environments.<br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Perform cold calling and identify potential business opportunities. </p></li><li><p>Fix appointments and schedule meetings for the marketing/business development team. </p></li><li><p>Handle email outreach campaigns and client communications professionally. </p></li><li><p>Explain company services, IT solutions, and project offerings to prospective clients. </p></li><li><p>Follow up with leads and maintain regular communication to improve conversion opportunities</p></li><li><p>Coordinate with internal teams for smooth lead handling and project discussions. Maintain lead database, CRM records, and sales activity reports. </p></li><li><p>Build and maintain strong relationships with prospects and clients. </p></li><li><p>Support the sales team in achieving monthly and quarterly business targets. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Candidates with prior experience in Gulf countries, especially in sales, client coordination, or business development roles, will be highly preferred. </p></li><li><p>Excellent verbal and written communication skills. </p></li><li><p>Strong convincing and coordination abilities. </p></li><li><p>Experience in cold calling and client follow-up. </p></li><li><p>Good understanding of IT services and project coordination. </p></li><li><p>Ability to work independently and manage multiple leads efficiently. </p></li><li><p>Proficiency in MS Office, email communication, CRM tools, and online meeting platforms. </p></li></ul><p></p></section>

<p>Position Title: IT Director Employment Type: Full Time Salary: up to 25,000 AED inclusive depending on experience and qualifications plus family benefits Job Location: Dubai, UAE About the Client: A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE Job Description: - Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems - Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue - Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling - Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments - Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks</p><p>Qualifications: - Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity. - Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred - Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred - Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage - Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks How to Apply: Send your CV in word format to: FNBOPSJOBS2021 GMAIL DOT COM and use “IT Director ” as email subject Most important screening questions: 1. Do you have experience leading IT operations and digital transformation within a multi-unit Retail, QSR, F&B, or Hospitality business? If yes, please briefly describe the scale of operations and your key responsibilities. 2. Have you managed technologies such as POS systems, self-ordering kiosks, loyalty platforms, drive-thru technology, kitchen automation, or third-party delivery integrations? Which systems have you worked with, and what were your key achievements? 3. Have you held a senior IT leadership role with responsibility for ERP systems (SAP, Oracle, or Microsoft Dynamics), cloud infrastructure, IT budgets (CAPEX/OPEX), and technology project delivery? Please share the size of the team and budget you managed.</p>

<ul><li>Provide first-line support for hardware, software, and network-related issues via phone, email and in-person</li><li>Diagnose and fix issues of end user systems related to Operating Systems, Internet Browsers (ie. Explorer), MS Office & MS products (Word, Excel, PowerPoint, Outlook etc.), Local Area Network connectivity, Wireless connectivity, First Level Hardware diagnosis, Printing issues, Software Installation, PC relocation and minor changes, Peripheral device connectivity or device driver</li><li>Manage and maintain IT assets, including computers, printers, and other peripheral devices</li><li>Install, upgrade and configure operating systems and software applications, ensuring compliance with the company policies</li><li>Monitor software licensing and provide necessary updates for compliance and security</li><li>Assist in maintaining network connectivity, including troubleshooting connectivity issues and performing basic network configuration</li><li>Conduct routine system and network monitoring to identify and resolve potential issues before they impact users</li><li>Support larger IT projects as needed, providing input and assistance during implementation</li><li>Collaborate with other IT teams to identify trends and improve infrastructure and service delivery</li><li>Monitor system screens for error messages or alerts</li><li>Ensure uninterrupted system operation</li><li>Ensure industry and local physical security processes are followed</li><li>Ensure schedules finish on time to meet service level agreements</li><li>Log errors and resolutions to prevent system bottlenecks</li><li>Close incident records within defined timeline</li><li>Determine severity and prioritization classification for the Incident</li><li>Identify/associate related incidents</li><li>Initiate Request for Change (RFC) record, if needed</li><li>Manage Incidents to resolution</li><li>Perform Incident diagnostics</li><li>Resolve incidents and restore service</li><li>Conduct root cause analysis</li><li>Coordinate problem resolution</li><li>Determine need for additional resources and assign to correct service provider</li><li>Develop innovative solutions</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Perform full system and data back-ups of all required data and architecture</li><li>Manage user accounts on the system</li><li>Perform regular system checks and housekeeping</li><li>Repair/update hardware, software and operating systems</li><li>Install / configure application software</li><li>Effectively and efficiently troubleshoot system problems</li><li>Consistently fix system problems with minimal downtime</li><li>Proactively identify system upgrades to enhance the services offered to the client</li><li>Analyse/review Request and determine if escalation is needed</li><li>Apply ITIL framework</li><li>Determine severity and prioritization classification for the Request</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Manage Requests end-to-end, from Request registration, routing, recording/documentation, rejection and un-routing</li><li>Work collaboratively with organizational peers</li><li>Monitor and resolve all ticket escalations within your area of responsibility</li><li>Establish strong relationships with the client and their leadership by following through on requests, resolving escalations and providing status in a consistent and timely manner</li><li>Understand and practice information security fundamentals covering confidentiality, integrity and availability of information in SIBCA organization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field</li><li>MCSE or CCNA certifications preferred</li><li>Good understanding of MS Windows 7 and other Microsoft client operating systems</li><li>Working and conceptual knowledge of networking basics</li><li>Ability to manage end users’ expectations and keep them satisfied</li><li>Excellent team worker</li><li>Proficient (Read, Write, Speak) in English</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Vice President Applications &amp; IT PMO</span></span></span>&nbsp;<br> <span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital &amp; Information Officer, theVP Applications &amp; IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&amp;B (Sevenrooms), Spa &amp; Gym (Zenoti), HR (SuccessFactors), Finance &amp; Procurement (TBD), Salesforce, and Commercial &amp; Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br> <p><span><u><span>Application Strategy &amp; Architecture</span></u></span></p><br> <ul> <li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li> <li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li> <li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&amp;B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li> <li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li> </ul> <p><span><u><span>IT PMO &amp; Project Governance</span></u></span></p><br> <ul> <li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li> <li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li> <li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital &amp; IT workstreams.</span></li> </ul> <p><span><u><span>Operational Excellence &amp; Integration</span></u></span></p><br> <ul> <li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li> <li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li> <li><span>Partner with the Data &amp; AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li> </ul> <p><span><u><span>Vendor, Partner &amp; Ecosystem Management</span></u></span></p><br> <ul> <li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li> <li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li> </ul> <p><span><u><span>Development, Pre-Opening &amp; Expansion</span></u></span></p><br> <ul> <li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li> <li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&amp;Only, SIRO, Rare Finds).</span></li> </ul> <p><span><u><span>People &amp; Organisational Leadership</span></u></span></p><br> <ul> <li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li> <li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li> </ul> <p><span><u><span>Risk, Security &amp; Compliance</span></u></span></p><br> <ul> <li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li> <li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li> </ul> <p><span><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></span></p><br> <ul> <li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li> <li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li> <li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&amp;B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li> <li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li> <li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li> <li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li> <li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li> <li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li> <li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li> <li><span>Experience leading and developing diverse, high-performing global teams.</span></li> <li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li> <li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li> <li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li> <li><span>Willingness and ability to travel internationally.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Responsible for supporting, training and maintaining the Business applications such as ERP, Sales tool and HHT applications including installation/configuration, operation, and maintenance of the application.</li><li>Participates in testing and configuring the Business applications as and when required.</li><li>Ensures the reliability and stability of the Business applications and works with the Applications vendors for resolving issues, bug fixes and development process.</li><li>Perform daily system monitoring for the application Servers, connectivity and functioning.</li><li>Generate report options and/or database applications with information customized to the Business needs.</li><li> Primary role in the maintenance and Support of applications and involvement on system implementation and upgrades</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree, with a technical major, such as engineering or computer science.</li><li>4- 6 years system Business application experience.</li><li>Strong knowledge of ERP, Sales tool, HHT application functionalities, Oracle EBS integration with third party SQL based applications.</li><li>FMCG background is preferred</li><li>Working in morning/evening shifts to support sales/operations</li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.</p><br><br><p><strong>About Eaton</strong></p><br><br><p>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology&nbsp;and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</p><br><br>As an <strong>IT Channel Sales Manager</strong>, you will play a critical role in driving revenue growth through a high-performing partner ecosystem. You’ll be responsible for developing, managing, and expanding our network of channel partners—including resellers, distributors, system integrators, and value-added partners—ensuring they are enabled, engaged, and aligned with our sales strategy.<br><br>What you’ll do: <br><ul><li>Develop and execute a channel sales strategy to drive growth through partners</li><li>Identify, recruit, and onboard new resellers, distributors, and system integrators</li><li>Build and maintain strong relationships with channel partners</li><li>Drive revenue by managing partner pipelines, forecasts, and joint business plans</li><li>Enable partners through training, tools, and ongoing sales support</li><li>Collaborate with marketing on partner campaigns, programs, and incentives</li><li>Monitor partner performance and optimise the partner ecosystem</li><li>Provide market insights, track competitor activity, and report on channel performance</li></ul><br>Qualifications: <br><ul><li>6–8 years of experience in <strong>IT channel sales or partner management</strong></li><li>Bachelor’s degree in Engineering (Electrical preferred) or equivalent experienc</li></ul><br>Skills: <br><ul><li>Strong communication and presentation skills</li><li>Proven ability to build and manage partner relationships</li><li>Experience working with distributors, resellers, or system integrators</li><li>Knowledge of&nbsp;<strong>electrical products / instrumentation</strong> is highly desirable</li><li>Commercially driven, with a track record of achieving revenue targets</li><li>Proficient in Microsoft Office and CRM tools</li></ul><br>What We Offer: <br><ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry</li><li>Work in a company that is commitment to Inclusion &amp; Diversity and Sustainability</li><li>Annual mentoring program, Eaton University, a reward, and recognition system</li><li>Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide</li><li>Strong, agile and diverse team locally and globally</li><li>Strong processes and state-of-the-art systems and tools</li><li>Structured employee development processes, open feedback culture with development plans</li><li>Detailed induction support and well-structured onboarding</li><li>Balance your work and life with a hybrid worktime model</li></ul><br><br><p><strong>Living and Working in Dubai:</strong></p><br><br><p>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><br><p><br>#LI-KK1</p><br><br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process.&nbsp;All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.&nbsp;</span></p><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Receive, diagnose and resolve incidents and service requests through the approved ITSM platform and support procedures.<br> • Support laptops, desktops, operating systems, Microsoft 365, printers, peripherals and standard workplace applications.<br> • Provide user-account, access, password and Microsoft 365 support within approved identity and security controls.<br> • Configure, deploy, replace and recover endpoint devices and maintain accurate asset and assignment records.<br> • Support meeting rooms, conferencing equipment and common workplace technology.<br> • Escalate unresolved or specialist issues with complete diagnostics, evidence and user-impact information.<br> • Maintain knowledge articles, resolution notes and recurring-issue records and contribute to first-contact resolution improvement.<br> • Follow security, confidentiality, acceptable-use, access and data-handling requirements at all assigned locations.<br> • Support agreed user onboarding/offboarding and office-move activities.<br> • Work from different offices or emirates when assigned through the agreed operational schedule.<br> • Minimum 5 years of professional end-user computing, desktop support or service support experience.<br> • Strong hands-on experience with Windows endpoints, Microsoft 365, hardware troubleshooting, printers and common enterprise applications.<br> • Working knowledge of Active Directory/Entra ID, endpoint management, Intune/MDM and ITSM ticketing tools.<br> • ITIL 4 Foundation, CompTIA A+/Network+ or Microsoft Endpoint certification preferred.<br> • Professional customer-service skills, clear ticket documentation and the ability to work independently onsite.<br> • Arabic and English communication skills are strongly preferred for user-facing support.<br> Preferred Profile • Previous experience providing onsite support within UAE government entities.<br> • Working knowledge of TDRA-related access, connectivity or government technology-support processes.<br> • Experience supporting users across multiple offices and coordinating priority incidents.<br> Expected Contribution • Tickets are accurately recorded, prioritised, owned and resolved or escalated against the confirmed SLA.<br> • Users receive professional, consistent support across all assigned locations.<br> • Asset, endpoint and resolution records remain accurate and auditable.<br> • Recurring issues and knowledge gaps are documented and reduced over time.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SECONDARY DESIGN TECHNOLOGY &amp; IT TEACHER NEEDED IN ABU DHABI.AUGUST 2026 START For an established international school offering a comprehensive education from KG through Grade 12, combining an American curriculum with the full International Baccalaureate (IB) continuum. Located in the heart of Abu Dhabi, the school provides a structured and inclusive learning environment that emphasizes inquiry, critical thinking, and global citizenship. With a diverse student body, strong academic standards, and a focus on developing the whole child, it aims to nurture confident, responsible learners prepared for success in higher education and beyond. Requirements: • Degree in your teaching subject • Valid teaching license • Clean police clearance/ criminal record check • At least two years post qualifying experience due to Ministry regulations • You must be able and willing to work in a cultural 100% ESL learning environment • American Curriculum / IB experience (common core preferred) is also valued Teachers should be able to demonstrate a strong academic background in content knowledge, be collaborative and collegial, value the use of data to drive instruction, be assessment literate, be skilled at differentiating and engaging students, be able to utilise effective instructional strategies and be technologically proficient. It is important to note that this is not a western expatriate schools and many students are local from the UAE. The School Offers: • Monthly tax free salary of AED 15300-15810 • Allowances for utility bills and excess baggage • International medical insurance is provided • Annual airfares • End of service gratuity • Local bus transportation • Two free places for dependent children • Accommodation is provided as part of the employment package; it is furnished and single occupancy Living in Abu Dhabi offers a high-quality, modern lifestyle with a strong sense of safety, stability, and comfort. The city combines impressive skylines, clean beaches, and world-class infrastructure with a relaxed pace of life compared to other global hubs. Residents enjoy tax-free income, excellent healthcare and education options, and a rich mix of cultures from around the world. With cultural landmarks, desert adventures, and a growing arts and entertainment scene, Abu Dhabi offers a balanced lifestyle where career opportunities and leisure go hand in hand. If you believe that this opportunity matches the ideals of your overseas teaching aspirations then please do not hesitate to contact your local Edvectus advisor today. We look forward to hearing from you</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p><span>Perform&nbsp;</span><span>assigned</span><span>&nbsp;audit engagements&nbsp;in the domain of&nbsp;AI &amp; Emerging Technology assurance, from start to finish, inclusive of&nbsp;preplanning, wrap up activities ensuring application of risk and control concepts to scenarios&nbsp;encountered,&nbsp;and&nbsp;identify&nbsp;any potential issues&nbsp;within ADNOC and Group Companies.</span> <span>Contribute&nbsp;in&nbsp;the capacity of SME,&nbsp;in&nbsp;</span><span>the</span><span> periodic Risk Assessments and development of the Risk-Based Work Plans focusing on&nbsp;AI&nbsp;Governance, benefit realization and ROI, and embedded AI lifecycle controls&nbsp;etc.&nbsp;within ADNOC and Group Companies.</span></p><br><br><br><br> KEY ACCOUNTABILITIES: <br><p><span><strong><span>Job Specific Accountabilities<span> :</span></span></strong></span></p><br><p><span><strong><span>Internal Audit Plan</span></strong></span></p><br><br><ul><li><span>Develop the audit universe to ensure it covers&nbsp;AI &amp; emerging technology&nbsp;risks&nbsp;in&nbsp;line with other&nbsp;D&amp;T risk areas&nbsp;(such as&nbsp;AI&nbsp;governance,&nbsp;business value realization, third-party dependencies,&nbsp;process,&nbsp;IT/OT&nbsp;infrastructure,&nbsp;interfaces, resilience&nbsp;and&nbsp;cyber security)&nbsp;that could affect the ADNOC Business operations.</span></li><li><span>Review and update the AI &amp; Emerging Technology Landscape and Audit Universe.</span></li><li><span>Develop and implement Industrial AI Assurance Plan ensuring its alignment with organizational AI strategy, Use-case / initiatives portfolio and new technology rollouts and support other strategic initiatives (such as AI Infrastructure Readiness, and Process enhancements) that impact the group-wide audit plans and oversee the execution to ensure it fulfills the objectives. Coordinate with AGCs and verify for adequacy of coverage of the AI universe and Key AI risks and ensure that AGCs audit plans incorporate the objectives of Group AI Assurance plans.</span></li><li><span><span>Provide relevant business and technology insights into the current, emerging &amp; potential&nbsp;AI /&nbsp;technology issues, trends &amp; opportunities affecting AGCs and BLDs. Provide input for the periodic reporting on&nbsp;AI assurance activities&nbsp;and performance relative to its plans, significant risk&nbsp;</span><span>exposures</span><span>, control/governance issues, and other related matters.</span>&nbsp; &nbsp;</span></li></ul><br><br><br>Job Specific Accountabilities (Part 2) <br><p><span><strong><span>Audit Execution</span></strong></span></p><br><br><ul><li><span>Perform audits, advisory engagements, and other influencing activities in highly technical areas of current/emerging technologies within ADNOC and Group Companies.&nbsp;</span></li><li><span>Develop a detailed audit program / Risk &amp; Control Matrix (RCM) for the assigned AI Assurance engagements, including the objectives, potential risk, key controls, audit procedures, and the use of audit techniques and tools to evaluate&nbsp;</span><span>governance</span><span>, risks, and controls processes, and submit audit program to the management for review and approval.</span></li><li><span>Ensure that adequate working papers and all relevant information are continuously documented and&nbsp;<span>updated</span>&nbsp;in the automated Audit Management System&nbsp;in accordance with&nbsp;pre-defined templates and audit procedures. </span></li><li>Identify<span>&nbsp;high-risk areas and key control points&nbsp;across the AI&nbsp;Governance,&nbsp;lifecycle, including model design, training data, validation, deployment, monitoring, access management, explainability, bias, security, compliance, and third-party reliance etc.&nbsp;and whether AI initiatives are delivering intended business value.</span> </li><li>Adapt the audit approach to the rapidly evolving AI landscape and deliver critical and complex technology audits that impact the group-wide internal controls.</li></ul><p><span><strong>Audit Reports</strong></span></p><br><ul><li><span>Prepare&nbsp;an&nbsp;audit report with&nbsp;a&nbsp;conclusion, expressing professional opinions on the adequacy and effectiveness of&nbsp;AI governance,&nbsp;risk&nbsp;</span><span>management</span><span>, control systems,&nbsp;extent to which AI initiatives are delivering intended value and benefits&nbsp;and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies for&nbsp;Department&nbsp;Manager’s review.</span></li><li><span><span>Recommend</span><span>&nbsp;practical&nbsp;enhancements in&nbsp;AI&nbsp;governance, risks,&nbsp;and control processes to&nbsp;assist&nbsp;in the achievement of the company's&nbsp;business&nbsp;objectives.</span>&nbsp;&nbsp;</span></li></ul><br><br><br><br>Job Specific Accountabilities (Part 3) <br><p><span><strong><span>Coordination</span> </strong></span></p><br><ul><li><span><span>Provide&nbsp;professional advice on Group Companies’ Audit Committee Charter,&nbsp;</span>&nbsp;<span>IA&nbsp;Charter&nbsp;and&nbsp;AI Assurance&nbsp;Methodology/Procedures.&nbsp;Provide assistance&nbsp;in the establishment of the Group Audit Committees/IA functions and related governance when assigned.</span>&nbsp;</span></li></ul><br><br> QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:&nbsp; <br><p><span><strong><span>Minimum Qualification</span></strong></span></p><br><br><ul><li><p><span>Bachelor's&nbsp;Degree in&nbsp;Computer Science&nbsp;or related&nbsp;Technology&nbsp;discipline&nbsp;or&nbsp;equivalent&nbsp;discipline</span></p><br></li></ul><br><br><br>Minimum Experience, Knowledge &amp; Skills <br><ul><li><span>8-10 years of combined relevant experience in various emerging technology assurance (including automation, data science, artificial intelligence, IoT etc.) related governance and control, with experience evaluating AI and emerging technology-enabled initiatives and their business value realization in a corporate environment. Experience of Oil and Gas operations and associated technology initiatives will be preferable.</span> </li><li><span>Expertise in developing or reviewing audit/security programs for emerging and new technology risks and challenges.</span> </li><li><span>Advance knowledge and practical experience in AI-related risks and controls, including model risk, training and inference data governance, bias and fairness, explainability, cybersecurity, privacy, regulatory compliance, and third-party AI dependencies.</span> </li><li><span>Advance technical knowledge of different AI, Machine Learning and data modelling and ETL Solutions.</span> </li><li><span>In-depth knowledge of IT General Computing Control and Processes review, including, but not limited to, system development, infrastructure review, </span><span>access</span><span>-right management, asset&nbsp;management&nbsp;and change management.</span> </li><li><span>In-depth </span><span>knowledge</span><span>&nbsp;of&nbsp;</span><span>relevant professional standards and frameworks for technology and AI assurance</span><span>&nbsp;(e.g.&nbsp;</span><span>NIST AI Risk Management Framework,&nbsp;ISO 42001 AIMS, OWASP Top 10 for LLM,&nbsp;MITRE ATLAS,&nbsp;</span><span>COBIT&nbsp;etc,) and their interpretation/</span><span>application</span><span>&nbsp;to&nbsp;AI&nbsp;auditing practice.</span> </li><li><span>Extensive</span><span>&nbsp;knowledge of planning, project management&nbsp;areas&nbsp;and contracts review.</span> </li><li><span>Expertise in&nbsp;</span><span>collecting</span><span>&nbsp;and analysing complex&nbsp;solution, system&nbsp;integration&nbsp;and&nbsp;data,&nbsp;while&nbsp;evaluating information and systems&nbsp;for&nbsp;possible automation&nbsp;and&nbsp;enhancements.</span> </li><li><span>Experience in managing and tracking time for different Internal Audit-related activities. </span></li></ul><br><br><br><br>Professional Certifications <br><ul><li><span>IT audit certification, CISA, is mandatory</span><span>or willing to obtain within one year of joining.</span></li><li><span><span>Other related certifications&nbsp;</span><span>in the domain of AI / ML operations</span><span>, AI&nbsp;</span><span>Governance</span><span>&nbsp;or&nbsp;</span><span>model risk-related certifications) are preferred.</span></span></li></ul><br><br><br><br><br> </div>

HLB HAMT is looking for a skilled and detail-oriented IT Auditor to join our IT Audit / Risk Advisory team in the UAE. The role involves supporting IT audit engagements, IT General Controls (ITGC) reviews, cybersecurity assessments, GRC evaluations, and compliance advisory assignments for clients across various industries.<br>Key Responsibilities:• Conduct IT audits, ITGC reviews, cybersecurity assessments, and technology risk reviews• Evaluate controls related to access management, change management, backup, incident management, and IT operations• Support ISO 27001, ISO 22301, GRC, and compliance assessments• Prepare audit workpapers, risk-control matrices, findings, and management reports• Identify control gaps and provide practical recommendations for improvement• Support third-party risk assessments, cloud security reviews, and technology risk engagements<br>Requirements:• Bachelor’s degree in IT, Computer Science, Cybersecurity, Information Systems, or related field• Experience in IT Audit, Risk Advisory, Cybersecurity, or Compliance roles• Strong understanding of IT General Controls (ITGC) and technology risk management• Knowledge of ISO 27001, ISO 22301, GRC frameworks, and cybersecurity controls• Certifications such as CISA, CISM, CRISC, CISSP, ISO Lead Auditor, or equivalent are preferred• Strong analytical, documentation, and client communication skills<br>If you are interested in this opportunity, please share your profile with us.

HLB HAMT is looking for a skilled and detail-oriented IT Auditor to join our IT Audit / Risk Advisory team in the UAE. The role involves supporting IT audit engagements, IT General Controls (ITGC) reviews, cybersecurity assessments, GRC evaluations, and compliance advisory assignments for clients across various industries.<br>Key Responsibilities:• Conduct IT audits, ITGC reviews, cybersecurity assessments, and technology risk reviews• Evaluate controls related to access management, change management, backup, incident management, and IT operations• Support ISO 27001, ISO 22301, GRC, and compliance assessments• Prepare audit workpapers, risk-control matrices, findings, and management reports• Identify control gaps and provide practical recommendations for improvement• Support third-party risk assessments, cloud security reviews, and technology risk engagements<br>Requirements:• Bachelor’s degree in IT, Computer Science, Cybersecurity, Information Systems, or related field• Experience in IT Audit, Risk Advisory, Cybersecurity, or Compliance roles• Strong understanding of IT General Controls (ITGC) and technology risk management• Knowledge of ISO 27001, ISO 22301, GRC frameworks, and cybersecurity controls• Certifications such as CISA, CISM, CRISC, CISSP, ISO Lead Auditor, or equivalent are preferred• Strong analytical, documentation, and client communication skills<br>If you are interested in this opportunity, please share your profile with us.

Key Responsibilities Identify and develop new business opportunities for IT services and technology solutions. Generate and manage a strong sales pipeline through networking, prospecting, and strategic partnerships. Engage with customers to understand their business challenges and recommend tailored IT solutions. Prepare and deliver compelling presentations, proposals, RFP/RFI responses, and commercial offers. Negotiate contracts and successfully close deals to achieve and exceed revenue targets. Build and maintain strong relationships with key decision-makers and stakeholders. Collaborate with technical, delivery, and marketing teams to ensure successful client engagements. Identify upselling and cross-selling opportunities within existing accounts. Provide market intelligence, customer feedback, and competitive insights to support business growth. Required Qualifications Bachelor's Degree in IT, Computer Science, Business Administration, or a related field. MBA is an added advantage.8+ years of experience in IT Sales and Business Development. Proven success in selling IT Services, Cloud Solutions, Digital Transformation, and Enterprise Technology Solutions. Demonstrated experience in generating and closing IT services business in the UAE market. Skills & Competencies Strong understanding of IT Services, Cloud Technologies and Digital Transformation. Excellent communication, presentation, negotiation, and stakeholder management skills. Ability to build trusted relationships with C-level executives and decision-makers. Self-motivated, target-oriented, and capable of managing multiple opportunities simultaneously. Strong analytical and problem-solving abilities. What We're Looking For A highly motivated business development professional who thrives in a fast-paced environment, understands the UAE technology landscape, and can consistently deliver revenue growth through strategic client acquisition and relationship management.<br>UAE Market Experience (Mandatory)

Signature Rx / Signature Pharmacy<br><br>We build healthcare infrastructure that's actually used. Signature Rx is one of the UK's leading private e-prescribing platforms — tens of thousands of prescriptions a month, connecting clinicians and telemedicine providers to any pharmacy in the country. The roadmap ahead is bigger than anything we've shipped so far.<br><br>We're hiring a Principal Engineer to build. Not to manage — to build.<br><br>The bar:<br><br>⚡ AI-native, for real. AI is woven into how you design, build, review and ship — not a tool you're "exploring". You deliver in a week what most teams deliver in a month, without the quality dropping.<br><br>???? You ship. Idea to production, end to end, no committee required. Pace is your default setting.<br><br>???? You're great to work with. You raise the level of the people around you, share what you know, and pull for the team. Natural leadership is encouraged and rewarded — but there's no management layer here, just builders.<br><br>???? You build things you're proud of. You want to point at the product and say "I built that."<br><br>No stack requirements. We hire for how you think and what you deliver. The right person picks up whatever the problem needs.<br><br>What's in it for you: real ownership of a product that matters, a direct line to every decision, and the upside of creating genuine value — for the team and for yourself. This is a role for people who want to work, build, and deliver. If you're looking for a place to coast, this isn't it.<br><br>???? Dubai — remote initially, in person from 2027

Job Summary We are seeking experienced L3 IT Support Engineers to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.<br>Key Responsibilities Provide advanced (L3) technical support for escalated hardware, software, and network issues Perform in-depth troubleshooting and root cause analysis (RCA) for recurring and critical incidents Manage and administer Active Directory (user management, group policies, access control) Support and troubleshoot Microsoft Office 365 and related services (Exchange Online, Teams, Share Point) Handle incident, problem, and change management as per ITIL practices Monitor system performance and ensure high availability and uptime Work on patching, system upgrades, and configuration management Collaborate with infrastructure, network, and security teams for issue resolution Maintain and improve documentation, SOPs, and knowledge base Support on-call rotations and critical incident management<br>Required Skills & Qualifications6 years of minimum experience in IT Support / Infrastructure Support Strong troubleshooting expertise in Windows environments, hardware, and enterprise applications Hands-on experience with Active Directory (GPOs, user access, security policies) Strong knowledge of Microsoft Office 365 administration and support Experience with ticketing tools (Service Now, Jira, Zendesk, etc.) Solid understanding of networking concepts (DNS, DHCP, TCP/IP, VPN) Experience in incident management, problem management, and RCAAbility to handle high-priority incidents and escalations Good communication and stakeholder handling skills<br>Preferred / Nice-to-Have Skills ITIL Foundation certification Experience with Azure / Microsoft 365 Admin Center Exposure to endpoint management tools (Intune, SCCM) Knowledge of security best practices and compliance standards Experience in enterprise or managed services environments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Profile &amp; Description: &nbsp; Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. We are a team of over 20,000 experts working across the world in more than 50 countries. We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.&nbsp; Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant . &nbsp; &nbsp; About the role: The Principal IT/OT &amp; Cybersecurity Engineer will lead the design, implementation, and assurance of secure IT and Operational Technology (OT) systems. This role is critical to ensuring cybersecurity compliance, system integration, and uninterrupted operations. The position requires strong expertise in infrastructure security, industrial control systems (ICS), and coordination with multi-disciplinary construction and MEP teams. &nbsp; Key responsibilities and duties are listed, but not limited to, the below: Cybersecurity Strategy &amp; Compliance Develop and implement IT/OT cybersecurity strategy aligned with RTA, UAE NESA, and international standards (e.g., ISO 27001, IEC 62443). Conduct risk assessments, threat modelling, and security audits for construction and operational environments. Ensure all systems meet compliance requirements for critical infrastructure and public transport systems. &nbsp; IT/OT Systems Design &amp; Integration Oversee the design, installation, and integration of IT and OT systems, including: SCADA/BMS systems Access control &amp; CCTV Network and communication systems Ensure secure integration between building systems (MEP, curtain wall systems, utilities) and metro operational systems. Work closely with contractors and vendors to ensure cybersecurity-by-design principles. &nbsp; Operational Environment Security Implement cybersecurity controls for a live metro station environment minimizing disruption to ongoing operations. Develop procedures for secure construction activities near critical infrastructure. Monitor network and OT systems for vulnerabilities, threats, and incidents. &nbsp; Risk Management &amp; Incident Response Identify and mitigate risks related to IT/OT systems during demolition and construction phases. Lead incident response planning and execution in case of cybersecurity events. Conduct penetration testing, vulnerability assessments, and remediation activities. &nbsp; Stakeholder Coordination Liaise with RTA authorities, project consultants, contractors, and system integrators. Provide technical guidance to project teams on cybersecurity standards and best practices. Coordinate with MEP, civil, and infrastructure teams to ensure secure system installation. &nbsp; Documentation &amp; Reporting Prepare cybersecurity plans, policies, and procedures. Maintain documentation for system designs, risk assessments, and compliance reporting. Provide regular updates to senior management on cybersecurity posture. &nbsp; &nbsp; Support continuous improvement and digital ways of working, sharing knowledge and lessons learned. Demonstrate safe, ethical and inclusive behaviours aligned to Mott MacDonald values. &nbsp; &nbsp; &nbsp; Your benefits and rewards: Our benefits vary by country and are subject to eligibility and local policy: Rewards and bonuses: we are owned by our people (no external investors) and through our employee ownership model success is shared through annual bonus opportunities and longer-term participation as your career grows (subject to local plan, eligibility and business performance) Medical insurance and life insurance as per local plan (standard and enhanced coverage may vary by country and policy). Annual leave in line with local policy (competitive within the market). Maternity leave above and beyond local provisions and paternity leave provisions where applicable Professional membership/ institution subscription support Learning and career development through project variety, technical networks and structured development opportunities. An inclusive culture: we’re committed to equality, diversity and inclusion, and creating a workplace where everyone feels valued and supported. &nbsp; &nbsp; </p><br> </div>

???? Green Start Management Consultancy is Hiring! Role: Senior Sales Manager / Director – IT Services & Testing Sales???? Location: Dubai, UAE???? Experience: 10+ Years???? Compensation: 19,000 AED – 23,000 AED / Month About the Role Are you a high-performing sales leader with a proven track record of selling IT Services, Quality Engineering, and Digital Assurance Services across the UAE & GCC? We are seeking a strategic, growth-minded sales executive to acquire enterprise clients, drive revenue growth, and lead key account expansion across the Middle East. Key Responsibilities???? Enterprise Sales: Drive end-to-end sales for Software Testing & Quality Engineering Services across UAE & GCC markets.???? Executive Relationship Management: Build and manage C-level relationships (CIOs, CTOs, Heads of QA, Digital Transformation Leaders).???? Full Lifecycle Management: Lead the complete sales journey—from hunting and lead generation to contract negotiations and closing.???? RFP & Solution Strategy: Collaborate with Presales and Delivery teams to manage RFPs, pitch winning solutions, and structure commercial proposals.???? Revenue & Expansion: Consistently hit revenue targets while scaling existing enterprise accounts. Preferred Expertise We are looking for candidates with experience selling solutions across:Software Testing & Quality Engineering (QE) Managed Testing Services & QA Transformation Digital Assurance, Test Automation & AI-Driven Testing Performance, Mobile/Web Application, API, and Security Testing Ideal Candidate Profile15+ years of enterprise IT / Testing Services sales experience. Strong, pre-existing network within UAE/GCC enterprise accounts. Proven track record in enterprise hunting and high-value account management. Master-level consultative selling, executive negotiation, and stakeholder management skills. How to Apply???? Ready to make an impact? Send your updated resume to:greenstart-hr@greenstartjobs.com???? Know someone who would be a great fit? Tag them in the comments or share this opportunity with your network!#Green Start #Green Start Hiring #Sales Hiring #Software Testing #Quality Engineering #Digital Assurance #Testing Services #Automation Testing #Enterprise Sales #Dubai Jobs #UAEJobs #GCCJobs #Technology Sales #B2BSales #Hiring Now

<p><span ><strong>Job Qualifications &amp; Requirements</strong></span></p><p><span ><strong>Education</strong></span></p><ul><li><span >Bachelor's degree/ master’s degree/Ph.D. in Information Technology/Computer Engineering</span></li></ul><p><span ><strong>Experience</strong></span></p><ul><li><span >5 Years in case of Ph.D (9 Years in case of master’s degree, 11 years in case of bachelor’s degree)</span></li></ul><p><span ><strong>Qualification</strong></span></p><ul><li><span >Certifications such as Certified Internal Auditor (CIA); ITIL; Certified Information Systems Auditor (CISA)</span></li></ul><p><span ><strong>Technical Competencies</strong></span></p><ul><li><span >Audit Methodologies</span></li><li><span >Quality and Excellence</span></li><li><span >Reporting</span></li><li><span >Risk Management</span></li><li><span >Internal Control</span></li><li><span >Global Internal Audit Standards</span></li><li><span >Information Technology</span></li><li><span >Cyber Security and Privacy</span></li></ul>

<ul type="disc"><li class="MsoNormal" ><span ><span >Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</span></span></li><li class="MsoNormal" ><span ><span >Relevant professional certifications are desirable.</span></span></li></ul>

<div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 10 years of relevant experience with at least 4 - 5 years in a similar role</span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 7 years leading and managing teams</span></p><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>A minimum of 3 years managing a budget</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>Master’s degree in business, finance, economics, or information technology</span></p><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with Microsoft Power BI, Tableau, or MicroStrategy</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>On-time completion of reports (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>Reports, case studies, white papers created (#)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>Adoption of self-service platform by relevant teams across GDMO (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp; </span>Social media and news monitoring success rate (%)</span></p></td></tr></tbody></table></div>