IT Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator &amp; Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations. ## Key Responsibilities &amp; Duties ### 1. Server &amp; Network Management * *Local Server Setup &amp; Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management. * *Domain &amp; Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies. * *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access. * *Backup &amp; Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data. ### 2. Technical Team Support (Helpdesk) * *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity. * *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff. * *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools. ### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>

Role Description The IT Application Operation Specialist will work part time in a remote capacity, supporting the reliability and performance of key business applications used in HR and organizational development projects. Day-to-day tasks include monitoring application availability, handling incidents and service requests, and providing technical support to users. The specialist will collaborate with stakeholders to understand business processes, document application issues, and assist in implementing enhancements or configuration changes. The role involves troubleshooting application and integration problems, coordinating with vendors or technical teams when needed, and maintaining clear records of support activities. The specialist will also contribute to continuous improvement efforts by analyzing recurring issues and recommending optimization of application workflows. Qualifications Strong Application Support and Technical Support skills, with experience managing and troubleshooting business applications. Solid Information Technology knowledge, including understanding of systems, integrations, and basic networking or infrastructure concepts. Demonstrated Analytical Skills to diagnose issues, interpret data, and propose effective solutions. Understanding of Business Process analysis and documentation to align application operations with organizational needs. Relevant education in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience with remote work tools, ticketing systems, and structured incident management processes. Clear written and verbal communication skills and the ability to collaborate with non-technical stakeholders. Prior experience supporting HR or enterprise applications is beneficial.

Reports To: CIODepartment: Group Information Technology Location: Dubai, UAE, with regular travel to construction sites across the UAEJob Type: Full-time, permanent Experience Required: 10+ years in IT service delivery, endpoint management, enterprise application support, and multi-site operations, preferably within the construction or contracting industry, including at least 3 years leading a distributed support team. Certifications: ITIL 4 Foundation or higher required. Manage Engine Certified Professional (Service Desk Plus or Endpoint Central), Comp TIA Security+, Crowd Strike Certified Falcon Administrator, Microsoft Azure Fundamentals (AZ-900), and CCNA are advantageous. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.<br>ABOUT THE ROLEA large multi-entity group operating in the UAE construction and engineering sector is seeking an IT Service Lead to own the quality, governance, and continuity of IT services across its head office and construction sites. This is a mid-senior IT management position responsible for the operational platforms that keep the business running, from the service desk and endpoint estate through to site connectivity and business application support. The role leads a distributed team of site-based engineers, acts as the senior escalation point for complex incidents, and coordinates endpoint management, cybersecurity controls, application support, and third-party vendors to deliver reliable and secure service at every location. It suits someone who is comfortable operating between head office governance and the practical realities of a live construction site. KEY RESPONSIBILITIESService Management and Governance Own and operate Manage Engine Service Desk Plus Cloud, including workflow configuration, SLA management, escalation rules, knowledge base, and performance dashboards. Define and monitor service level agreements across all support tiers and business units, and produce periodic service performance reporting for IT leadership. Apply ITIL 4-aligned practices consistently across incident, problem, change, and request management, and lead continual service improvement initiatives that reduce repeat incidents. Team Leadership and Escalation Lead, manage, and develop site-based IT engineers across multiple emirates, setting daily priorities, escalation paths, coverage arrangements, and performance standards. Act as the primary escalation point for complex incidents and service failures beyond site engineer capacity, and coordinate major incident response and communication. Conduct regular team reviews, identify skills gaps, and support structured professional development aligned with IT operational goals. Endpoint, Asset, and Patch Management Deploy and manage Manage Engine Endpoint Central across the full device estate, enforcing compliance policies, encryption standards, and configuration baselines. Oversee the complete asset lifecycle from procurement to decommission, maintaining accurate and auditable inventory and software license records at all times. Execute patch management cycles across operating systems and third-party applications, ensuring coverage targets are consistently met across head office and all sites. Cybersecurity Coordination Coordinate Crowd Strike endpoint protection operations, including deployment, policy management, alert triage, and remediation follow-up across the organization. Ensure consistent application of patching, antivirus, and endpoint hardening controls in line with group information security policy. Support periodic security audits, user access reviews, and compliance assessments, and escalate active threats promptly to IT leadership or the designated security function. Infrastructure, Systems, and Business Applications Provide server access administration and first-line infrastructure support for head office and site environments, escalating to senior resources as required, and maintain Active Directory user and group administration, DNS, and DHCP in coordination with the infrastructure team. Configure and maintain VPN connectivity for site locations and remote users, and administer access control and staff attendance systems such as Hik Central. Administer Autodesk and Aconex platforms, managing licenses, user access, and first-line support in coordination with project and engineering teams. Lead IT delivery for the workforce management system and the web-based HR and payroll application, and serve as IT lead for business application onboarding, user training coordination, and issue resolution across internally managed platforms. Vendor Management and Stakeholder Engagement Manage third-party IT vendor relationships, monitor performance against contractual commitments and service levels, and coordinate support engagements to minimize operational disruption. Maintain vendor documentation including contracts, service agreements, escalation contacts, and renewal schedules in an accurate and accessible format, and provide structured performance data to support renewals and procurement decisions. Serve as the primary IT contact for HR, operations, and project management teams, translating business requirements into actionable IT deliverables. Communicate service status, planned maintenance windows, and operational risks clearly and in good time, and represent IT operations in planning discussions, project reviews, and steering meetings. SKILLS AND COMPETENCIESProven expertise in IT service management platforms, specifically Manage Engine Service Desk Plus Cloud and Endpoint Central, with hands-on ownership rather than oversight alone. Hands-on experience with Crowd Strike endpoint protection, patch governance, and asset lifecycle management at scale across dispersed locations. Working knowledge of VPN configuration, Active Directory, DNS, DHCP, and Windows Server environments, and of network fundamentals sufficient to triage site connectivity issues. Demonstrated ability to lead distributed teams, set standards remotely, and hold both engineers and vendors to them. Familiarity with Autodesk, Aconex, and access control platforms such as Hik Central in a construction or project-delivery environment. Strong troubleshooting and problem-solving ability under pressure, with sound judgment on when to escalate. Excellent communication and stakeholder management skills across technical and non-technical audiences, and the credibility to represent IT in business forums. CANDIDATE REQUIREMENTSBachelor's degree in Computer Science, Information Technology, or a related field, and ITIL 4 Foundation or higher. Minimum 10 years in IT service delivery and operations support, including at least 3 years leading a team. Demonstrable experience running a service desk against defined SLAs in a multi-site organization, with reporting to management. Practical experience managing an endpoint estate, patch compliance, and IT asset and license records through to audit. Experience in construction, contracting, engineering, or another multi-site operational industry is strongly preferred. UAE or wider GCC experience is an advantage. Additional certifications in security, cloud, or networking, such as Comp TIA Security+, Crowd Strike Certified Falcon Administrator, AZ-900, or CCNA, are advantageous.

IT Sales Manager Location: Dubai, UAE | Market: UAE, GCC & Africa Travel: UAE, GCC and Africa as requiredjobs.ae@klystronglobal.com<br>SUMMARYWe are looking for a smart, energetic, confident, and results-driven IT Sales Manager to lead business development and sales activities across the UAE, GCC, and selected African markets.<br>EDUCATION<br>Bachelor's Degree in Business Administration, Marketing, Management, Information Technology, Computer Science, or a related field, Professional sales, technology, or business development certifications will be an advantage.<br>TECHNICAL SKILLSB2B IT sales Enterprise software sales Technology solutions sales Digital transformation ERPAIAutomation System integration Sales & business development Lead generation Prospecting Sales pipeline management CRM management Sales forecasting Proposal preparation Commercial negotiation Deal closure Enterprise account management Key account management Cross-selling Upselling Customer retention Channel development Strategic partnerships Market development Solution presentations Product demonstrations C-level engagement English communication Arabic (preferred)<br>COMPANY OVERVIEWRapidly growing technology company specializing in Artificial Intelligence, Digital Transformation, Automation, Self-Service Solutions, Intelligent Document Processing, Face Recognition Systems, Multilingual Voice Technologies, ERP, and Enterprise Software Solutions. Mission is to help organizations across the Middle East and Africa accelerate digital transformation through innovative, practical, and business-focused technology solutions.<br>POSITION SUMMARYResponsible for generating new business, developing strategic accounts, managing the sales pipeline, engaging senior decision-makers, preparing and negotiating commercial proposals, closing deals, and achieving revenue targets.<br>KEY RESPONSIBILITIESSales & Business Development; IT Solution Selling; Enterprise & Key Account Management; Sales Pipeline & CRM Management; Proposals, Negotiation & Deal Closure; Strategic Partnerships & Channel Development; Market Development; Client Meetings & Market Representation.<br>KEY PERFORMANCE INDICATORS (KPIS) Monthly, quarterly, and annual revenue achievement; new customer acquisition; number and value of closed deals; qualified sales pipeline value; lead-to-opportunity conversion; opportunity-to-customer conversion; average deal size; sales cycle and opportunity progression; existing customer revenue growth; cross-selling and upselling revenue; strategic partnership-generated opportunities; customer retention and account growth; sales forecast accuracy.<br>REQUIRED EXPERIENCE4–7 years of proven experience in B2B IT Sales, Technology Sales, Business Development, Enterprise Solution Sales, or a similar role. Experience selling IT solutions, ERP, software, AI, automation, digital transformation, system integration, or technology services is highly preferred. Experience working with UAE/GCC customers is highly desirable. Experience in African markets is an added advantage.<br>LANGUAGE REQUIREMENTSRequired: Fluent English – Written and Spoken; excellent English communication, presentation, and negotiation skills. Preferred: Arabic – Written and Spoken is highly desirable but not mandatory; additional African or regional languages are an advantage.<br>ESSENTIAL SKILLS & REQUIREMENTSStrong understanding of B2B IT and technology solution selling; ability to generate and close new business; enterprise sales process knowledge; communication, presentation, negotiation, persuasion, and closing skills; relationship-building and networking; commercial awareness; pipeline and forecasting; CRM proficiency; UAE Driving License preferred; willingness to travel across GCC and Africa.<br>PERSONAL ATTRIBUTESSmart, energetic, confident, and highly professional; results-oriented; self-motivated; proactive; customer-focused consultative seller; strong problem-solving; positive attitude; works independently and collaboratively; effective in fast-paced target-driven environments; strong ownership and accountability.<br>WHAT WE OFFERCompetitive salary package; performance-based incentives and sales commissions; regional exposure across UAE, GCC, and Africa; career growth opportunities; professional development and technology training; exposure to AI, automation, digital transformation, ERP, and enterprise technology solutions; health insurance and benefits per UAE Labour Law.<br>HOW TO APPLYSend CV to jobs.ae@klystronglobal.com with email subject: IT Sales Manager – Dubai. Candidates with Arabic language skills are encouraged to apply, but Arabic proficiency is not mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The IT Analyst is responsible for ensuring the seamless operation of IT systems within the store, which directly impacts daily sales, customer experience, and coworker productivity. They work closely with various functions to support ERP application engagements, including new system implementations, upgrades, and extensions of existing applications, in coordination with the Regional IT Operations Manager. The role is critical in maintaining the performance and availability of all IT infrastructure and applications to support day-to-day operations.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Manage and maintain business applications and databases to improve the efficiency of system operations and ensure data quality and accuracy.</li><li>Act as the primary point of contact for day-to-day IT operations support, handling requests and incidents for multiple stores and business units regionally, ensuring response time and resolution are in line with defined service level agreements.</li><li>Implement and integrate digital and IT solutions across various channels, such as stores and online, in coordination with the Business Solutions Manager and project teams, ensuring successful rollouts with minimal post-implementation issues.</li><li>Support project teams in configuring and implementing digital and IT solutions for market expansion projects, ensuring tasks are completed as per project timelines.</li><li>Develop and implement D365/NAV/BC solutions across various modules, assisting in designing and developing integrations with other systems and tracking completed development tasks.</li><li>Ensure optimal performance and availability of all critical IT infrastructure and applications to support daily operations and enhance customer experience and coworker productivity.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Proficiency in ERP solutions such as Microsoft Dynamics NAV/BC and D365.</li><li>Strong database management skills in SQL and Oracle.</li><li>Excellent troubleshooting and problem-solving abilities.</li><li>Ability to coordinate with cross-functional teams for IT project implementations.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>5+ years of experience working as an IT analyst in the retail industry.</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Technical and functional knowledge of ERP solutions such as Microsoft Dynamics NAV/BC, D365, and CRM365.</li><li>Practical experience managing databases (SQL, Oracle) and troubleshooting technical issues.</li><li>1-2 years of experience in D365, BC, or NAV.</li></ul><p>&nbsp;</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide desktop, laptop, printer, mobile device, and general computer support.</p></li><li><p>Install, configure, maintain, and troubleshoot Windows computers and related equipment.</p></li><li><p>Provide basic network support, including Wi-Fi, internet connectivity, routers, switches, and network troubleshooting.</p></li><li><p>Support audio and video systems, televisions, projectors, screens, microphones, speakers, cameras, and video conferencing equipment.</p></li><li><p>Set up and support online and hybrid meetings using Microsoft Teams, Zoom, Google Meet, and similar platforms.</p></li><li><p>Install, configure, and support Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.</p></li><li><p>Support email, calendars, file sharing, cloud storage, and collaboration applications.</p></li><li><p>Prepare meeting rooms and equipment before important meetings and events.</p></li><li><p>Provide support for smart devices, home-office systems, and connected equipment where required.</p></li><li><p>Coordinate with the central IT team and external suppliers when advanced support is needed.</p></li><li><p>Maintain documentation of devices, configurations, passwords, warranties, and technical issues in accordance with company policies.</p></li><li><p>Ensure strict confidentiality when handling the CEO’s devices, accounts, files, communications, and personal information.</p></li><li><p>Travel between designated locations and remain available for urgent technical support when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or bachelor’s degree in Information Technology, Computer Science, Electronics, or a related field.</p></li><li><p>Practical experience in IT technical support, desktop support, or executive IT support.</p></li><li><p>Good knowledge of computer hardware, operating systems, networking, Wi-Fi, and internet troubleshooting.</p></li><li><p>Experience with audio-visual equipment and video conferencing systems.</p></li><li><p>Experience with Microsoft 365 and Microsoft Office applications.</p></li><li><p>Familiarity with Microsoft Teams, Zoom, Google Meet, and other meeting platforms.</p></li><li><p>Good written and spoken English. Arabic language skills would be an advantage.</p></li><li><p>Valid UAE driving license is strongly preferred.</p></li><li><p>Ability to travel between different locations as required.</p></li><li><p>Professional appearance, patience, flexibility, discretion, and strong problem-solving skills.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Senior IT Procurement Officer (UAE Nationals Only)</strong></p><br><p><strong>Location: Abu Dhabi</strong></p><br><p><strong>Job Description:</strong></p><br><ul><li>To manage end-to-end procurement lifecycle related to Information Technology Department.</li></ul><p><strong>Role Purpose:</strong></p><br><ul><li>Act as Senior Buyer for IT category.</li></ul><p><strong>Key Accountabilities of the role:</strong></p><br><p>&nbsp;<strong>IT Procurement &amp; Vendor Management:</strong></p><br><ul><li>Receives RFQs/RFPs from IT requester, solicits proposals from vendors, vendor communication and negotiation</li><li>Attending meeting with senior stakeholder and vendors&nbsp;</li><li>Prepare procurement plan with end users&nbsp;</li><li>Create Contract for all engagement and Negotiate terms &amp; condition with vendors</li><li>PO creation and issuance to vendors for execution and delivery.</li><li>Coordinator between IT and VMCP for vendor registration, vendor account updating, etc.</li><li>Initiate SPM for all engagement&nbsp;</li><li>Ensure closing all Open PO’s&nbsp;</li><li>Support vendors for pending payment by coordinating with requester and FCD</li><li>Ensure the best utilization of SAP Ariba (RFP, Contract Workspace, Reverse Auction)</li><li>Ensures to always maintain proper and intact vendor communication.</li><li>Fully adhere to VMCP P&amp;P and support line manager in closing audit point</li><li>Work as SME to provide suggestion to enhance the process and to achieve savings&nbsp;</li><li>All IT-related procurement requests should be accommodated in a timely manner in order to avoid delay.</li><li>Acting as a SME in all meetings / deals with internal and external stakeholders.</li><li>Proper vendor communication should be well-maintained.</li></ul><p><strong>Financial &amp; Contract Approval Management:</strong></p><br><ul><li>Lead contract drafting, review and execution with internal and external stakeholders.</li><li>Maintains and monitors Contract Database.</li><li>Ensures proper archiving of procurement file.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><p><strong>Special Tasks:</strong></p><br><ul><li>Provide assistance to all internal customers (other categories managed by VMCP), perform other tasks as required (attend meetings, attend calls, prepare reports etc.)</li><li>To ensure that good controls are maintained in all department-related functions and ensure that the Department Head is aware of all issues raised within the department.</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li>Must have IT procurement experience or IT by profession&nbsp;</li></ul><p><strong>Previous experience:&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li>Preferred CIPS qualified or having active membership&nbsp;</li><li>Banking experience is preferred</li></ul><br> </div>

<p>Guildhall is representing a leading construction and contracting company delivering large-scale building and infrastructure projects across the region. We are seeking an experienced Head of IT & Digital Transformation to lead the company's technology strategy, oversee enterprise IT operations, strengthen cybersecurity, and drive digital transformation initiatives across both corporate functions and project sites. The successful candidate will oversee IT infrastructure, enterprise applications, cybersecurity, construction technology, AI adoption, governance, and digital transformation programmes that improve collaboration, productivity, and decision-making across the organisation. Key Responsibilities: Technology Strategy & Digital Transformation - Develop and implement the company's IT strategy aligned with business objectives. - Lead digital transformation initiatives across corporate departments and construction projects. - Establish technology roadmaps that support operational excellence and business growth. - Manage annual IT budgets, technology investments, and strategic planning. IT Infrastructure & Operations - Oversee corporate networks, cloud environments, servers, telecommunications, and end-user computing. - Standardise IT infrastructure across offices, project sites, and regional operations. - Ensure high availability, performance, and reliability of all critical business systems. - Manage disaster recovery, backup strategies, and business continuity planning. Cybersecurity - Develop and implement enterprise-wide cybersecurity policies and best practices. - Oversee endpoint protection, firewalls, identity and access management, and network security. - Lead vulnerability management, penetration testing, and cyber incident response. - Promote cybersecurity awareness and compliance throughout the organisation. Enterprise Applications - Manage and optimise Microsoft 365, ERP systems, CRM platforms, document management systems, and business intelligence solutions. - Ensure seamless integration and performance of enterprise applications that support business and project operations. - Drive continuous improvement of digital workflows and system capabilities. Construction Technology - Lead the implementation and optimisation of construction technology platforms. - Support BIM workflows, digital project controls, mobile field reporting, digital QA/QC systems, drone and reality capture technologies, IoT solutions, and smart construction initiatives. - Collaborate with project teams to improve project delivery through technology innovation. Artificial Intelligence & Automation - Identify and implement AI-driven solutions to improve operational efficiency. - Drive initiatives including document automation, proposal generation, contract analysis, knowledge management, predictive reporting, AI assistants, and workflow automation. - Evaluate emerging technologies that enhance productivity and business intelligence. Vendor & Technology Management - Manage relationships with IT vendors, software providers, and managed service partners. - Negotiate technology contracts, software licensing, and hardware procurement. - Monitor vendor performance and ensure compliance with service level agreements. Governance & Compliance - Develop and maintain IT governance frameworks, policies, and technology standards. - Ensure compliance with cybersecurity, privacy, software licensing, and data protection regulations. - Support internal and external audits while maintaining best-practice IT governance. Leadership & Team Development - Lead and develop the internal IT function. - Manage external consultants and specialist technology providers. - Build a high-performing technology team focused on innovation, service excellence, and continuous improvement.</p><p>- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline. - Professional certifications such as Microsoft Azure, Cisco, ITIL, PMP, CISSP, or equivalent are highly desirable. - 8–15 years of progressive IT experience. Minimum 5 years in a leadership or management role. - Proven experience within the construction or contracting industry. - Demonstrated success leading enterprise-wide digital transformation initiatives. - Strong knowledge of Microsoft Azure cloud technologies. - Extensive Microsoft 365 administration experience. - Advanced networking, infrastructure, cloud, and virtualisation expertise. - Strong understanding of cybersecurity frameworks and enterprise security. - Experience implementing and managing ERP systems. - Proficiency with Power BI, Microsoft Power Platform, SharePoint Online, and enterprise collaboration platforms. Preferred Experience - Building Information Modelling (BIM) technologies. - Construction platforms such as Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar. - Artificial Intelligence implementation within enterprise environments - ISO 27001 standards and information security governance. - VMware or Hyper-V virtualisation platforms.</p>

Overall purpose: <br>Ensure the protection of FAA’s digital and information assets. Monitor and safeguard the integrity, confidentiality, and availability of the Authority’s information systems. Support the development and implementation of robust information security policies, strategies, and controls, while ensuring compliance with relevant laws, regulations, and internal policies.<br>Key accountabilities: <br>Implement and manage FAA’s information security strategy, ensuring alignment with corporate goals and regulatory compliance. Develop and maintain security policies, procedures, and standards, in accordance with. international frameworks (e.g., ISR, ISO/IEC 27001, NIST). Conduct regular security risk assessments and audits to identify threats, vulnerabilities and areas for improvement; lead risk treatment planning.. Manage and coordinate responses to information security incidents and breaches, including investigation, containment, recovery, and post-incident reviews. Ensure timely resolution of security incidents, applying lessons learned to strengthen security protocols. Monitor and ensure compliance with relevant laws, regulations, and best practices, including data protection laws. Assist in external audits and ensure FAA’s adherence to regulatory requirements in information security. Collaborate with the IT to ensure all systems are secure and that vulnerabilities are proactively addressed. Design and deliver information security training and awareness programs to promote a culture of cybersecurity across all staff and departments. Continuously monitor the organization’s information systems to detect and respond to threats in real-time. Prepare regular security reports for management and key stakeholders, outlining risks, incidents, and recommendations for improvement. Business Continuity and Disaster Recovery:Ensure the integration of information security within FAA’s business continuity and disaster recovery plans. Lead the development of contingency plans and the testing of these plans to ensure the Authority’s ability to recover from security incidents. Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. A Master’s degree is Preferred. Minimum Experience: 4-7 years of experience in information security or a related field, with proven expertise in risk management, incident response, and cybersecurity compliance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Franco Pinto is an IT solutions provider and system integrator serving organizations across the UAE, and the region&nbsp;</p><br><p>Our solutions cover IT hardware, cybersecurity, networking, data centres, cloud services, software licensing, backup, communication, surveillance, and managed IT services.</p><br><br>Job Description<br><p>Role Overview</p><br><p>We are seeking an experienced IT Procurement and Supply Chain Specialist with strong knowledge of IT hardware and the UAE distribution market.</p><br><p>The person will support our sales and project teams throughout the procurement process—from receiving an RFQ and sourcing suitable products to supplier comparison, purchasing, and delivery tracking.</p><br><p>Strong hardware knowledge is essential. The candidate should be comfortable sourcing and comparing laptops, desktops, servers, storage, networking equipment, firewalls, surveillance systems, UPS systems, communication devices, and related products.</p><br><p>Key Responsibilities</p><br><p>● Receive RFQs and procurement requests from the sales and technical teams.</p><br><p>● Source IT hardware, software licences, subscriptions, services, and renewals.</p><br><p>● Obtain and compare quotations from UAE distributors, vendors, and suppliers.</p><br><p>● Confirm that proposed products meet the requested technical and commercial requirements.</p><br><p>● Suggest suitable alternatives when requested products are unavailable or discontinued.</p><br><p>● Negotiate pricing, payment terms, warranty conditions, availability, and delivery schedules.</p><br><p>● Manage deal registrations, project pricing requests, discounts, and quotation validity.</p><br><p>● Prepare supplier comparison and project-costing sheets.</p><br><p>● Support the sales team with accurate and timely purchasing information.</p><br><p>● Prepare purchase orders and maintain procurement records in Odoo.</p><br><p>● Track orders, deliveries, licences, warranties, and outstanding supplier actions.</p><br><p>● Coordinate shipments and calculate freight, customs, VAT, and landed costs when required.</p><br><p>● Maintain supplier records and purchasing price history.</p><br><p>● Coordinate with finance regarding supplier invoices, payments, credit notes, and discrepancies.</p><br><p>● Report stock shortages, price changes, delivery delays, and other procurement risks.</p><br><p>● Build and maintain good relationships with UAE distributors and suppliers.</p><br><br>Qualifications<br><p>● 2–4 years of experience in IT procurement, preferably within the UAE.</p><br><p>● Strong practical knowledge of IT hardware across computers, infrastructure, networking, security, surveillance, power, and communication solutions.</p><br><p>● Ability to compare products, verify configurations and part numbers, and identify suitable alternatives.</p><br><p>● Good knowledge of UAE IT distributors, suppliers, stock availability, and procurement channels.</p><br><p>● Previous experience with an IT reseller, system integrator, technology distributor, or managed service provider.</p><br><p>● Familiarity with brands such as HP, HPE, Dell, Lenovo, Cisco, Fortinet, Synology, APC, Hikvision, Axis, Grandstream, Microsoft, Kaspersky, ESET, Sophos, Veeam, or similar vendors.</p><br><p>● Good understanding of software licensing, subscriptions, warranties, and renewals.</p><br><p>● Strong negotiation, organization, communication, and follow-up skills.</p><br><p>● High attention to detail when handling models, quantities, prices, currencies, and delivery terms.</p><br><p>● Good Excel or spreadsheet skills.</p><br><p>● Experience using Odoo or another ERP system is preferred.</p><br><p>● Fluency in English; Arabic is an advantage.</p><br><p>● Must be based in the UAE.</p><br><p>Preferred Qualifications</p><br><p>● Bachelor’s degree in Supply Chain, Business, Information Technology, or a related field.</p><br><p>● Experience with vendor portals, deal registration, special pricing, and project discounts.</p><br><p>● Familiarity with UAE VAT, imports, freight, customs, and landed-cost calculations.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain LAN/WAN networks, routers, switches, and wireless access points.</p></li><li><p>Monitor and troubleshoot network, server, and internet connectivity issues.</p></li><li><p>Manage Windows Server, Active Directory, user accounts, group policies, and shared resources.</p></li><li><p>Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.</p></li><li><p>Install, configure, and support VoIP systems, CCTV systems, and other communication infrastructure.</p></li><li><p>Perform routine system monitoring, software updates, patch management, and data backups.</p></li><li><p>Maintain IT asset inventory, documentation, and network diagrams.</p></li><li><p>Support and troubleshoot operational systems, including laundry machine IT interfaces where applicable.</p></li><li><p>Coordinate with vendors for hardware repairs, maintenance, and technical support.</p></li><li><p>Provide onsite IT support across Head Office, accommodation camps, and project sites.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or a related field.</p></li><li><p>2–5 years of experience in Network Administration, System Administration, or IT Support.</p></li><li><p>Strong knowledge of Windows Server, Active Directory, LAN/WAN, TCP/IP, routers, switches, and wireless networking.</p></li><li><p>Experience with firewalls, VoIP systems, CCTV systems, Microsoft 365, and hardware troubleshooting.</p></li><li><p>Good understanding of network security, backup, and disaster recovery procedures.</p></li><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>UAE driving license preferred (or mandatory if required by your company).</p></li><li><p>Willingness to travel to company offices, camps, and project sites across the UAE.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Summary</p><p>The IT Business Development Manager is responsible for driving business growth by identifying new opportunities, acquiring clients, building strategic partnerships, and increasing revenue through the sale of IT solutions and services. The role works closely with technical, project, and delivery teams to develop customized solutions that meet client requirements while achieving the organization's sales and growth objectives.</p><p>Key Responsibilities</p><ul><li>Develop and execute business development strategies to achieve revenue and growth targets.</li><li>Identify, qualify, and pursue new business opportunities in domestic and international markets.</li><li>Generate leads through networking, referrals, digital marketing initiatives, and industry events.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Conduct client meetings to understand business challenges and recommend appropriate IT solutions.</li><li>Prepare proposals, presentations, project estimates, and commercial quotations.</li><li>Lead contract negotiations and successfully close new business opportunities.</li><li>Collaborate with application development, project management, and technical teams to ensure proposed solutions align with client requirements.</li><li>Coordinate project handovers to delivery teams and support successful project execution.</li><li>Manage and mentor Business Development Executives, providing guidance, performance monitoring, and coaching.</li><li>Track sales pipelines, forecasts, and business performance using CRM tools.</li><li>Monitor market trends, emerging technologies, and competitor activities to identify new opportunities.</li><li>Represent the organization at conferences, exhibitions, client meetings, and networking events.</li><li>Ensure high levels of customer satisfaction through effective relationship management and post-sales support.</li></ul><p>Required Qualifications</p><ul><li>Full Stack Developer</li><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field.</li><li>5+ years of experience in IT business development, software sales, or technology consulting.</li><li>Proven track record of achieving or exceeding sales and revenue targets.</li><li>Strong understanding of software development, web and mobile applications, cloud solutions, and IT services.</li><li>Experience preparing proposals, RFP/RFQ responses, and commercial agreements.</li><li>Excellent communication, negotiation, presentation, and interpersonal skills.</li><li>Experience leading and developing business development or sales teams.</li><li>Proficiency with CRM platforms and Microsoft Office applications.</li></ul><p><br></p><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue growth and achievement of sales targets.</li><li>Number and value of new client acquisitions.</li><li>Proposal-to-contract conversion rate.</li><li>Customer retention and satisfaction.</li><li>Sales pipeline growth and forecasting accuracy.</li><li>Team performance and business development productivity.</li><li>Strategic partnership development and expansion.</li></ul><p>Reporting To</p><p>Chief Executive Officer</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Preferred Skills</p><ul><li>Strategic planning and market analysis.</li><li>Client relationship and stakeholder management.</li><li>Solution selling and consultative sales techniques.</li><li>Leadership and team management.</li><li>Proposal development and bid management.</li><li>Financial awareness, budgeting, and revenue forecasting.</li><li>Knowledge of Agile software development methodologies.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul><p><br></p></div>

<p>Guildhall is representing a leading construction and contracting company delivering large-scale building and infrastructure projects across the region. We are seeking an experienced Head of IT & Digital Transformation to lead the company's technology strategy, oversee enterprise IT operations, strengthen cybersecurity, and drive digital transformation initiatives across both corporate functions and project sites. The successful candidate will oversee IT infrastructure, enterprise applications, cybersecurity, construction technology, AI adoption, governance, and digital transformation programmes that improve collaboration, productivity, and decision-making across the organisation. Key Responsibilities: Technology Strategy & Digital Transformation - Develop and implement the company's IT strategy aligned with business objectives. - Lead digital transformation initiatives across corporate departments and construction projects. - Establish technology roadmaps that support operational excellence and business growth. - Manage annual IT budgets, technology investments, and strategic planning. IT Infrastructure & Operations - Oversee corporate networks, cloud environments, servers, telecommunications, and end-user computing. - Standardise IT infrastructure across offices, project sites, and regional operations. - Ensure high availability, performance, and reliability of all critical business systems. - Manage disaster recovery, backup strategies, and business continuity planning. Cybersecurity - Develop and implement enterprise-wide cybersecurity policies and best practices. - Oversee endpoint protection, firewalls, identity and access management, and network security. - Lead vulnerability management, penetration testing, and cyber incident response. - Promote cybersecurity awareness and compliance throughout the organisation. Enterprise Applications - Manage and optimise Microsoft 365, ERP systems, CRM platforms, document management systems, and business intelligence solutions. - Ensure seamless integration and performance of enterprise applications that support business and project operations. - Drive continuous improvement of digital workflows and system capabilities. Construction Technology - Lead the implementation and optimisation of construction technology platforms. - Support BIM workflows, digital project controls, mobile field reporting, digital QA/QC systems, drone and reality capture technologies, IoT solutions, and smart construction initiatives. - Collaborate with project teams to improve project delivery through technology innovation. Artificial Intelligence & Automation - Identify and implement AI-driven solutions to improve operational efficiency. - Drive initiatives including document automation, proposal generation, contract analysis, knowledge management, predictive reporting, AI assistants, and workflow automation. - Evaluate emerging technologies that enhance productivity and business intelligence. Vendor & Technology Management - Manage relationships with IT vendors, software providers, and managed service partners. - Negotiate technology contracts, software licensing, and hardware procurement. - Monitor vendor performance and ensure compliance with service level agreements. Governance & Compliance - Develop and maintain IT governance frameworks, policies, and technology standards. - Ensure compliance with cybersecurity, privacy, software licensing, and data protection regulations. - Support internal and external audits while maintaining best-practice IT governance. Leadership & Team Development - Lead and develop the internal IT function. - Manage external consultants and specialist technology providers. - Build a high-performing technology team focused on innovation, service excellence, and continuous improvement.</p><p>- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline. - Professional certifications such as Microsoft Azure, Cisco, ITIL, PMP, CISSP, or equivalent are highly desirable. - 8–15 years of progressive IT experience. Minimum 5 years in a leadership or management role. - Proven experience within the construction or contracting industry. - Demonstrated success leading enterprise-wide digital transformation initiatives. - Strong knowledge of Microsoft Azure cloud technologies. - Extensive Microsoft 365 administration experience. - Advanced networking, infrastructure, cloud, and virtualisation expertise. - Strong understanding of cybersecurity frameworks and enterprise security. - Experience implementing and managing ERP systems. - Proficiency with Power BI, Microsoft Power Platform, SharePoint Online, and enterprise collaboration platforms. Preferred Experience - Building Information Modelling (BIM) technologies. - Construction platforms such as Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar. - Artificial Intelligence implementation within enterprise environments - ISO 27001 standards and information security governance. - VMware or Hyper-V virtualisation platforms.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

Company Description<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS<br><br>Job Description<br><br>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following:<br><br>Department Leadership: Lead and manage the daily operations of the IT department, ensuring seamless technical support and system uptime across all hotel operations as well working closely with Regional IT Team for all brand related compliance and system updates. Incident & Guest Support: Serve as the primary escalation point for technical and operational issues reported by team and guests, resolving them promptly to protect the guest experience. Maintenance & Troubleshooting: Perform regular checks, routine preventive maintenance, and hands-on troubleshooting across all IT infrastructure, network systems, and hospitality software. Asset & Compliance Tracking: Maintain thorough, accurate records and inventory of all hardware, software licenses, manuals, and IT assets to ensure full compliance and audit readiness.<br><br>Qualifications<br><br>Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent practical experience will also be considered.2–3 years of IT experience within the hospitality industry, with hands-on exposure to PMS (OPERA Cloud), POS (MICROS Simphony Cloud), Aruba networking, and PBX systems. Demonstrated ability to prioritize tasks and manage multiple responsibilities effectively in a fast-paced and dynamic environment. Service-oriented mindset with a proactive approach to problem-solving and a strong ability to collaborate with diverse teams. Ability to work independently while also supporting and working closely with the IT Coordinator.<br><br>Additional Information<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Job Responsibilities</p><br> <p>1. Business Process &amp; Requirements Support</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Assist senior analysts in shadowing business units to map out current "as-is" workflows and identify areas for digital improvement. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Document meeting minutes, user requirements, and basic process flows under the guidance of the Head of IT Applications. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Help maintain the repository of functional requirement documents and user stories. &nbsp;</p><br> <p>2. Project Coordination &amp; Vendor Liaison</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Track project schedules, action items, and follow-ups for small-to-medium digital initiatives. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate meeting schedules between internal IT teams, business stakeholders, and technology vendors. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the administration of vendor demonstrations and request-for-proposal (RFP) documentation. &nbsp;</p><br> <p>3. Testing, Quality Assurance &amp; AI Familiarization</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Participate in User Acceptance Testing (UAT) by executing test cases to validate new application features. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Log and track software bugs or data discrepancies during system rollouts. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Learn and assist in evaluating the accuracy and performance of basic digital tools and AI applications (e.g., chatbots, automated workflows). &nbsp;</p><br> <p>4. Training, Documentation &amp; Change Management</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Draft simple user guides, FAQs, and training materials to help business users adopt new IT applications. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate logistics for user training sessions across different divisions. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Gather post-implementation feedback from end-users to help identify areas for continuous software improvement. &nbsp;<br> &nbsp;</p><br> <p>Educational Qualifications</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in information technology, Computer Science, Business Information Systems, or a related field. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Must be a UAE National (fresh graduate status preferred).</p><br> <p>Experience</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;0–1 year of experience (Prior internship experience in an IT or corporate business environment is an advantage).</p><br> <p>Skills &amp; Competencies</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Analytical Mindset: Strong logical thinking with an eagerness to learn how diversified business processes operate. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Tech-Savvy: Genuine interest in modern technologies, including mobile apps, data analytics, and AI applications. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Communication: Excellent verbal and written communication skills in English (Arabic is a strong plus for interacting with local business entities).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Tools: Familiarity with MS Office (Word, Excel, PowerPoint); exposure to flowcharting tools (like Visio or Miro) is a plus.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Adaptability: Ability to thrive in a multi-divisional, fast-paced corporate environment.&nbsp;<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position: ICT Teacher / Innovation Design &amp; Technology - Active /Expired IELTS 6.5 Score (Mandatory) "URGENT HIRING"<br><b>Location:</b> United Arab Emirates (Multiple Campuses)<br><br><b>Academic Year:</b> 2026–2027<br><br><b>Curriculum:</b> American Curriculum<br><br><b>Grades:</b> Grade 5 – Grade 12<br><br><b>Gender:</b> Male / Female<br><br><b>Salary:</b> AED 13,000 – AED 15,000<br><br>Job Summary<br></span><p>We are seeking a passionate and experienced <b>ICT Teacher / Innovation Design &amp; Technology Teacher</b> for a leading schools group with multiple campuses across the UAE for the Academic Year 2026–2027. The ideal candidate will have strong UAE teaching experience within reputable international or national schools, excellent classroom management skills, and expertise in delivering engaging ICT and Design Technology lessons aligned with the American Curriculum for Cycle 2 and Cycle 3 students.<br></p><br>Key Responsibilities<br><ul><li>Deliver high-quality ICT and Innovation Design &amp; Technology lessons for Grades 5–12.<br></li><li>Develop and implement engaging lesson plans aligned with the American Curriculum.<br></li><li>Foster innovation, creativity, critical thinking, and problem-solving skills among students.<br></li><li>Integrate modern educational technologies and digital learning tools into classroom instruction.<br></li><li>Assess, monitor, and report student progress effectively.<br></li><li>Create a positive and inclusive learning environment.<br></li><li>Apply effective classroom management strategies to maximize student engagement and achievement.<br></li><li>Participate in curriculum planning, school events, and professional development activities.<br></li><li>Collaborate with school leadership, colleagues, and parents to support student success.<br></li><li>Maintain accurate academic records and adhere to school policies and UAE educational standards.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor's Degree in ICT, Computer Science, Information Technology, Design Technology, Education, or a related field.<br></li><li>Teaching Diploma / PGCE / Equivalent Teaching Qualification.<br></li><li>Valid Teaching License.<br></li><li><b>Active IELTS Score of 6.5 or above (Mandatory).</b><br></li><li>Strong UAE teaching experience in International or National Curriculum Schools.<br></li><li>Experience teaching <b>Cycle 2 &amp; Cycle 3 students</b>.<br></li><li>Experience teaching the <b>American Curriculum</b>.<br></li><li>Proven expertise in teaching Grades 5–12.<br></li><li>Strong teaching methodology and classroom management skills.<br></li><li>Excellent communication and interpersonal skills.<br></li><li>Ability to inspire students through innovative and technology-driven learning approaches.<br></li></ul><b>​</b><br><br><br><span>Benefits<b>Salary Package<br></b><br></span><ul><li><span>AED 13,000 – AED 15,000<br></span><br></li></ul><b>Benefits<br></b><br>â Accommodation<br><br>â Employment Visa<br><br>â Medical Insurance<br><br>â Annual Air Ticket<br><br>â Free Education for Children (details discussed during interview)<br><br><b>Nationality:</b><br><br><b>Preferably Arab Nationals (if dual national will be good) - Indian / Pakistani are OK but western national accent (native speakers only)</b><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>IT Support Specialist is Responsible for providing comprehensive IT support and technical functions required supporting the different Units of UAE University. The individual will Performs a variety of complex information technology support duties to ensure smooth delivery of technology services. Monitors, operates, coordinates, assists and trains others in the operation of computer hardware, software, and peripherals in order to achieve desired result. The position will assist staff in UAEU campuses and remote locations with technical support to ensure the reliability and sustainability of information and communication resources. • Troubleshoots, repairs and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) tests personal computers and peripherals on a network to diagnose, hardware versus software problems • Deliver proactive onsite support and knowledge transfer to the customers. • Administrate Active directory users, Exchange users management, SCCM system (Servers and users side), Citrix cloud computing and apps, Print management solution (Server and users Side). • Manage and Produce the university Hardware Standards Technical specifications, for Tendering Purpose, preparing technical studies, technical reports for the purchased IT equipment’s. • Supervise the photocopiers maintenance orders, prepare technical specifications, studies, reports. • Monitoring and maintaining computer systems and networks. • Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns • Develops and tests complex user documentation; works with hardware vendors to resolve equipment failures/problems • May perform routine security checks on the system • Participate in complex technical projects • Contributes to unit goals by accomplishing related duties as required. May have budgetary responsibility for purchasing IT equipment and monitoring within a prescribed budget • Serves as technical resource to unit. • Designs and produces moderately complex reports • Talking staff/clients through a series of actions, either face to face or over the telephone. • Replacing parts as required. • Routine Maintenance o Installing/configuring new computers/telephones o Repairing/upgrading PC and Mac hardware and software o Troubleshooting printers/scanners/copiers o Maintaining inventory of equipment and supplies (cables, adapters, etc.) • Supports technical needs of conferences. • Supports the development and maintenance of department websites. • Provides workshops for students, faculty and staff. • Oversight and management of a 24x7x365 environment which may require some off shift work. This position will also require on-call response to incidents as necessary. • Responsible to adhere with all information security policies and procedures of the University. • Other duties as assigned. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>• Bachelor Degree in IT related field • 3-6 years’ experience in an IT support role </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>• Excellent Communication Skills both verbal and written • MCITP 2008 or MCSE 2003. • Excellent understand of Active directory and Microsoft Infrastructure Technology. • Good understand of Tenders procedures and documentations. • Good understanding of Microsoft and desktop applications, PC hardware and peripherals, PC operating systems and application software • Familiarity with LAN network protocols and client-server business applications • Good understanding of Microsoft active directory delegated domain administration. • Ability to systematically troubleshoot complex problems. </p><br> </div>

<ol><li><p>Administer, maintain and support <strong>Linux servers</strong>, preferably Debian-based distributions, using the command line.</p></li><li><p>Deploy, configure and maintain ZENNER software platforms in <strong>on-premise and customer environments</strong>.</p></li><li><p>Provide remote and on-site technical support for customer installations, including system updates, maintenance and troubleshooting.</p></li><li><p>Perform server maintenance, patching, backups, capacity management and system security.</p></li><li><p>Troubleshoot Linux, system and network issues and perform <strong>root cause analysis</strong>.</p></li><li><p>Manage <strong>TCP/IP networking, routing and firewall configurations</strong>.</p></li><li><p>Deploy and manage containerized applications using <strong>Docker</strong>; Kubernetes experience is an advantage.</p></li><li><p>Monitor infrastructure and applications using tools such as <strong>Prometheus, Grafana and Alertmanager</strong>.</p></li><li><p>Develop scripts and automation using <strong>Bash and Python</strong> to improve system operations and efficiency.</p></li><li><p>Maintain clear technical documentation, system configurations and incident records.</p></li><li><p>Work closely with internal teams, customers and external vendors to resolve technical issues and ensure system reliability.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in <strong>Computer Science, Information Technology, Computer Engineering</strong> or a related field, or equivalent technical qualification.</p></li><li><p>Minimum <strong>3 years of professional experience in Linux System Administration</strong>.</p></li><li><p>Strong hands-on experience with <strong>Linux</strong>, preferably Debian/Ubuntu.</p></li><li><p>Strong command-line administration and server troubleshooting skills.</p></li><li><p>Good knowledge of <strong>TCP/IP, networking, routing and firewalls</strong>.</p></li><li><p>Hands-on experience with <strong>Docker</strong> is required; Kubernetes is an advantage.</p></li><li><p>Experience with monitoring and alerting tools such as <strong>Prometheus, Grafana and Alertmanager</strong> is preferred.</p></li><li><p>Good scripting and automation skills in <strong>Bash and Python</strong>.</p></li><li><p>Strong problem-solving and root-cause analysis skills.</p></li><li><p>Good written and spoken <strong>English</strong>.</p></li><li><p>Ability to work independently and support systems in both internal and customer environments.</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>