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<p>The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Work cross functionally within the company to communicate with all stakeholders in customers' success</li><li>Create and maintain relationships with customers to better understand and achieve their needs</li><li>Make visits to our customers to identify opportunities for growth within our platform</li><li>Manage all reporting about the health of customers' accounts</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><br></p><ul><li>Previous account management experience</li><li>Articulate and well accustomed to a client facing role</li><li>Willingness and ability to travel</li></ul><p><br></p>
<div> <div> <ul> <li><br></li></ul></div></div><div><div><div> </div> </div> </div> <div> Job Description <div> <div> <ul> <li>Act as a hands on builder, delivering prototypes, automations and production ready solutions</li> <li>Define and execute the enterprise roadmap for data, analytics, automation and AI</li> <li>Build and enhance the enterprise data warehouse and trusted reporting layers</li> <li>Establish and scale an AI Factory, including agentic workflows and internal copilots</li> <li>Partner with senior stakeholders across investments, finance and technology to modernise ways of working</li> </ul> </div> </div> </div> <div> The Successful Applicant <div> <div> <ul> <li>15+ years' experience across data, analytics, automation or AI, ideally in financial services</li> <li>Strong understanding of investment and financial data, reporting and systems</li> <li>Proven track record building enterprise data platforms and full stack applications</li> <li>Hands on technical expertise across modern data, BI, automation and AI tools</li> <li>Degree in Computer Science, Data Science, Engineering, Finance or a related discipline</li> </ul> </div> </div> </div> <div><br></div><div> </div>
<ul><li>Manage executive schedules by coordinating appointments, meetings, and travel plans, ensuring seamless time management.</li><li>Serve as the primary point of contact for internal and external communications, crafting professional correspondence and managing inquiries.</li><li>Prepare comprehensive meeting agendas and take accurate minutes, ensuring essential information is documented and distributed promptly.</li><li>Organize and maintain both physical and digital filing systems, enhancing document retrieval and archival processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, or a related field preferred.</li><li>Proven experience of at least 3 years in a similar administrative role, demonstrating expertise in office management.</li><li>Certification in administrative support or office management (e.g., Certified Administrative Professional) is a plus.</li><li>Experience in a corporate environment, preferably in industries such as finance, healthcare, or technology.</li></ul>
<ul><li>Maintain and reconcile general ledger accounts.</li><li>Prepare financial statements and reports regularly.</li><li>Process accounts payable and accounts receivable transactions.</li><li>Conduct monthly, quarterly, and annual financial close activities.</li><li>Assist in budgeting and forecasting processes.</li><li>Ensure compliance with accounting policies and regulations.</li><li>Collaborate with internal teams and external auditors.</li><li>Identify opportunities for process improvement and efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting or related field.</li><li>Proven experience as an Accountant or in a similar role.</li><li>Strong understanding of accounting principles and financial reporting.</li><li>Proficient in using accounting software and MS Office applications.</li><li>Excellent attention to detail and organizational skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Effective communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul>
<ul><li><p>Handle day-to-day <strong>general accounting</strong> activities.</p></li><li><p>Record <strong>payment entries and receipt entries</strong> accurately.</p></li><li><p>Perform <strong>bank, customer, and supplier reconciliations</strong>.</p></li><li><p>Maintain accurate accounting records in <strong>NetSuite / ERP systems</strong>.</p></li><li><p>Process invoices, payments, receipts, and accounting transactions.</p></li><li><p>Monitor <strong>accounts payable and accounts receivable</strong>.</p></li><li><p>Verify supporting documents before posting accounting entries.</p></li><li><p>Assist with <strong>month-end closing</strong> and account reconciliation.</p></li><li><p>Maintain proper documentation and filing of financial records.</p></li><li><p>Coordinate with internal teams regarding outstanding payments and accounting queries.</p></li><li><p>Assist with financial reports and other general accounting requirements.</p><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or related field.</p></li><li><p>Practical experience in <strong>NetSuite or similar ERP software</strong>.</p></li><li><p>Good knowledge of general accounting principles.</p></li><li><p>Strong experience in <strong>payment entries, receipt entries, and reconciliations</strong>.</p></li><li><p>Good knowledge of <strong>Microsoft Excel</strong>.</p></li></ul>
<ul><li><p>Drive merchant acquisition for <strong>POS and Payment Gateway solutions</strong> across SME and corporate segments.</p></li><li><p>Identify, onboard, and manage new merchant relationships to expand the POS portfolio</p></li><li><p>Build and maintain strong relationships with merchants, banks, and internal stakeholders</p></li><li><p>Develop and execute sales strategies to maximize merchant activation and revenue growth</p></li><li><p>Track sales performance, analyze market trends, and identify new business opportunities.</p></li><li><p>Ensure strict adherence to bank policies, KYC requirements, and quality standards throughout the onboarding process</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidates must be currently based in UAE for face-to-face interviews</p></li><li><p>Minimum 1-2 years of UAE experience in POS / Merchant / Payment Solutions</p></li><li><p>Strong network in SME / Merchant onboarding in UAE market</p></li><li><p>Proven track record of achieving or exceeding sales targets in the UAE banking or fintech sector.</p></li></ul>
<ul><li>Develop and maintain relationships with shipowners, brokers, and clients to facilitate effective chartering negotiations.</li><li>Analyze market trends and pricing patterns to optimize company chartering strategies and maximize profitability.</li><li>Prepare and present charter proposals, ensuring compliance with legal and contractual obligations.</li><li>Coordinate with internal departments, such as operations and finance, to ensure seamless execution of charter agreements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Maritime Studies, Business Administration, or a related field; advanced degrees are a plus.</li><li>Minimum of 3-5 years of experience in chartering, shipping, or maritime logistics, preferably within a reputable organization.</li><li>Professional certifications such as IMCA or similar are highly regarded and enhance credibility in the role.</li><li>Proven track record in building and maintaining strong relationships with stakeholders in the shipping industry.</li></ul>
<p><br><strong>Media Sales Executive</strong></p><p>Job Title: Media Sales Executive – Outdoor Media Advertising (OOH)- Fresher welcome</p><br><p>Job Summary:</p><p>Responsible for generating new advertising business, selling outdoor media inventory, developing client relationships, and achieving assigned sales targets.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Generate new leads through calls, visits, networking, and market research.</p></li><li><p>Approach advertising agencies, companies, brands, retailers, and SMEs.</p></li><li><p>Present OOH advertising solutions and available media locations.</p></li><li><p>Prepare and follow up on quotations and proposals.</p></li><li><p>Maintain an accurate daily sales and prospect database.</p></li><li><p>Coordinate with internal teams for artwork, production, installation, and campaign execution.</p></li><li><p>Achieve monthly and annual individual sales targets.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Experience In Advertising/Media Sales</p><p>Self-motivation and target-oriented thinking.</p><p>Excellent verbal and written communication.</p><p>Proven record of OOH-Industry</p><p>UAE driving licence preferred.</p>
<ul><li><p> • Prepare basic rebar shop drawings and BBS as assigned. <br> • Update drawings based on approved comments and revisions. <br> • Assist with bar mark, quantity and dimensional checks. <br> • Maintain drawing files and revision records. <br> • Coordinate technical questions with senior detailers. <br> • Follow approved detailing standards and internal procedures. <br> • Meet assigned productivity and turnaround requirements. <br> • Support checking and document control activities. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Functional Pre-Requisites Skills: Production/technical knowledge; planning and coordination; problem solving; documentation and reporting; quality and HSE compliance; effective communication. Behavioral Competencies: Leadership and Accountability
Educational Qualifications: Diploma/Bachelor’s degree in Civil Engineering, Drafting or related field. Age: Preferably 21-50 years, depending on role seniority Experience: 1–3 years in rebar detailing/BBS; suitable fresh graduates may be considered based on skills.
</p></li></ul>
<br><ul><li><p>Lead Generation & Prospecting: Identify, target, and initiate contact with prospective clients through cold outreach, networking, referrals, and digital channels.</p></li><li><p>Client Onboarding: Walk prospective clients through company offerings, account opening procedures, and product specifications.</p></li><li><p>Market Presentation: Pitch financial products, market insights, and trading opportunities tailored to individual client goals.</p></li><li><p>Pipeline Tracking: Maintain accurate logs of client interactions, follow-ups, and conversion metrics in the CRM system.</p></li><li><p>Continuous Learning: Stay up-to-date with global financial trends, market indicators, asset classes, and internal compliance regulations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in sales, forex, financial services, brokerage, banking, or related industries is an advantage.
Excellent communication and negotiation skills.
Target-oriented and self-motivated.
Ability to build and maintain client relationships.
Candidates with UAE sales experience are preferred.</p>
<ol><li><p>Manage and maintain executive calendars, appointments, and meeting schedules.</p></li><li><p>Coordinate local and international travel arrangements, including visas, flights, accommodation, and itineraries.</p></li><li><p>Prepare meeting agendas, presentations, reports, and briefing materials.</p></li><li><p>Attend meetings, record accurate minutes, and track action items for follow-up.</p></li><li><p>Draft, review, and manage correspondence, emails, and official communications in both Arabic and English.</p></li><li><p>Translate documents, presentations, and communications between Arabic and English as required.</p></li><li><p>Screen and prioritize incoming calls, emails, and requests, ensuring timely responses.</p></li><li><p>Coordinate with internal departments and external stakeholders on behalf of executives.</p></li><li><p>Maintain confidential files, records, and documentation with a high degree of discretion.</p></li><li><p>Prepare executive reports, dashboards, and presentations using Microsoft Office applications.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 2 years of experience as an Executive Assistant</p></li><li><p>Prefer Immediate Joiner</p></li></ul>
<p>Key Responsibilities:
✅ Manage new leases, renewals, terminations, and repossession processes
✅ Prepare and maintain lease agreements and related documents
✅ Coordinate with customers and internal departments
✅ Ensure timely follow-ups and accurate system updates
✅ Handle customer queries and support overall customer satisfaction
</p><p><strong>Desired Candidate Profile</strong></p><p>✅ Bachelor’s degree in any discipline
✅ 2–4 years of experience in Leasing or a similar role
✅ Strong English communication and customer service skills
✅ Good planning, analytical, and problem-solving skills
✅ Excellent attention to detail
✅ Experience with lease renewals, agreements, terminations, and customer coordination
✅ Knowledge of Oracle, Yardi, or Salesforce is preferred
✅ UAE real estate/leasing experience is an advantage
</p><p>� Experience: 2–4 Years
� Qualification: Bachelor’s Degree</p>
<ul><li><p>Develop, implement, and support AI-based solutions to improve business processes and operational efficiency.</p></li><li><p>Identify opportunities to integrate AI, automation, Prompt Engineering and emerging technologies across the organization.</p></li><li><p>Work with internal teams to understand business requirements and translate them into practical AI solutions.</p></li><li><p>Assist with AI tools, data analysis, process automation, and system integrations.</p></li><li><p>Monitor AI developments and recommend suitable technologies and applications for the business.</p></li><li><p>Ensure data security, privacy, and responsible use of AI technologies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in IT, Computer Science, Artificial Intelligence, Data Science, or a related field.</p></li><li><p>Relevant experience in AI, automation, data analytics, machine learning, or related IT functions.</p></li><li><p>Strong technical and analytical skills.</p></li><li><p>Candidates with practical experience in AI tools and business automation will be preferred.</p></li></ul>
<ul><li>Manage executive schedules by coordinating appointments, meetings, and travel plans, ensuring seamless time management.</li><li>Serve as the primary point of contact for internal and external communications, crafting professional correspondence and managing inquiries.</li><li>Prepare comprehensive meeting agendas and take accurate minutes, ensuring essential information is documented and distributed promptly.</li><li>Organize and maintain both physical and digital filing systems, enhancing document retrieval and archival processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, or a related field preferred.</li><li>Proven experience of at least 3 years in a similar administrative role, demonstrating expertise in office management.</li><li>Certification in administrative support or office management (e.g., Certified Administrative Professional) is a plus.</li><li>Experience in a corporate environment, preferably in industries such as finance, healthcare, or technology.</li></ul>
<ul><li>Manage executive schedules by coordinating appointments, meetings, and travel plans, ensuring seamless time management.</li><li>Serve as the primary point of contact for internal and external communications, crafting professional correspondence and managing inquiries.</li><li>Prepare comprehensive meeting agendas and take accurate minutes, ensuring essential information is documented and distributed promptly.</li><li>Organize and maintain both physical and digital filing systems, enhancing document retrieval and archival processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, or a related field preferred.</li><li>Proven experience of at least 3 years in a similar administrative role, demonstrating expertise in office management.</li><li>Certification in administrative support or office management (e.g., Certified Administrative Professional) is a plus.</li><li>Experience in a corporate environment, preferably in industries such as finance, healthcare, or technology.</li></ul>
<ul><li>Oversee the preparation of financial reports, ensuring accuracy and compliance with regulatory standards.</li><li>Manage month-end and year-end closing processes, including reconciliations and variance analysis to facilitate timely decision-making.</li><li>Develop and implement internal controls to mitigate financial risks and enhance operational efficiency.</li><li>Assist in budgeting and forecasting by analyzing historical data and providing insights into financial trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is preferred.</li><li>Certified Public Accountant (CPA) or Chartered Accountant (CA) certification is mandatory for credibility.</li><li>Minimum of 5-7 years of progressive experience in accounting or finance roles within a corporate environment.</li><li>Experience working in industries such as manufacturing, retail, or financial services is highly desirable.</li></ul>
<p>We are seeking an experienced Accountant with strong knowledge of accounting for gold bullion and precious metals. The candidate should have hands-on experience in bullion inventory accounting, stock reconciliation, purity/fineness and weight reconciliation, purchases and sales, bank reconciliation, AP/AR, VAT, month-end closing and financial reporting.</p><p>• Mandatory/strong preference: experience in gold bullion & precious metals
• Strong knowledge of bullion inventory accounting
• Accounting for gold/silver purchases and sales
• Physical stock reconciliation
• Weight, purity and fineness reconciliation
• Inventory valuation and stock movement
• Supplier/customer reconciliation
• Bank reconciliation
• AP/AR and general ledger
• Month-end closing and financial statements
• VAT accounting and UAE tax compliance
• Experience with ERP/accounting software
• Ability to reconcile physical bullion stock against accounting records
• Experience supporting external/internal audits</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Some careers shine brighter than others. </p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. </p><br><br><p><br>Credit & Capital Management Services (CCMS) under CIB are in the process of implementing a new, modern, and consistent E2E operating model. A key component of this operating model is the introduction of a first line credit management office, the Business Credit Office (BCO). The BCO function will complete tasks currently owned by multiple actors in the management of the first line credit risk responsibilities including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with WCMR and clients acting as a single handoff from a RM to the BCO for all Credit & Lending (C&L) tasks, creating a single control point. The function will be client facing and customer service orientated.</p><br><br><br><p>We are currently seeking an ambitious professional to join the team as an Associate who will provide credit advisory and support services to Relationship Managers (RMs) / Coverage. This includes facilitating client review and renewal activities, and is responsible for carrying out customer outreach, research, financial and credit analysis on behalf of the RMs, ensuring exemplary risk management acumen and control standards are embedded within the end-to-end C&L process.</p><br><br><br><p><br><strong>In this role, you will:- </strong></p><br><br><br><p>• Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk<br>• Responsible for the delivery of BCO tasks in line with agreed Objectives and Key Results (OKR), SLAs and KPIs<br>• Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders<br>• Participate in deal discussions and meetings with clients or credit risk <br>• Build and maintain strong relationships across the teams, including credibility with both Business and Risk leaders. <br>• Demonstrates ability to engage in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management <br>• Work with the BCO Team Lead to ensure adequate credit risk management controls are built into the operational process and robust MI is in place to track and measure risk against agreed thresholds<br>• Drive continuous improvement in productivity whilst enhancing client experience.<br>• Adopt technology and customer experience improvement initiatives, including alignment to a globally consistent C&L operating model and active participation in training initiatives<br>• Protect the Bank by acting as First Line of Defense and adhering to all controls<br>• Maintain HSBC internal control standards, including timely implementation of internal and external audit recommendations, along with addressing any issues raised by external regulators</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><p><br>• Proven expertise in corporate lending with strong analytical skills<br>• Must possess sound credit knowledge with proven skills of writing credit proposals<br>• Strong understanding of financing instruments and banking products for Wholesale Banking<br>• Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders<br>• Tenacious with numbers – aptitude for analysing and interpreting data.<br>• A trust earner – can listen attentively, speak candidly, and treat others respectfully.<br>• Committed to quality – high standards for work, solve problems so they are fixed and stay fixed.<br>• A critical thinker – can operate independently and use judgement in a dynamic environment.<br>• Attentive to detail and can apply professional skepticism – not afraid to challenge the status quo.<br>• Degree in Business, Finance or related field is highly desirable<br>• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>www.hsbc.com/careers </p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. <br>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and </p><br><br><br> </div>
<p> <b> </b> </p> <p> <b> </b> </p> <p> <br> Plan, lead</p> <p> and manage the end-to-end ISO/IEC 27001 program, including ISMS scope definition, timelines, budget, resources and stakeholder reporting.</p> <p> <br> Review existing information<br> security policies, standards, procedures and records to assess completeness and<br> alignment with ISO/IEC 27001:2022 and ISO/IEC 27002.</p> <p> <br> Examine current security<br> practices and controls across people, processes and technology to evaluate how effectively they operate in practice.</p> <p> <br> Conduct a detailed gap analysis<br> against ISO/IEC 27001 requirements (Clauses 4 10 and Annex A controls) and produce a prioritized remediation roadmap.</p> <p> <br> Develop and maintain the<br> information security risk management methodology, and conduct periodic<br> technical risk assessments<br> of applications, infrastructure, networks, cloud services and medical and<br> clinical systems.</p> <p> <br> Maintain the information security risk register and risk treatment plans, and track the implementation of treatments with risk and control owners.</p> <p> </p> <p> <br> Coordinate periodic vulnerability<br> assessments, penetration tests and configuration reviews, and ensure findings are risk-rated, remediated and verified.</p> <p> <br> Establish and manage a CIS-based<br> compliance program, adopting the CIS<br> Critical Security Controls (v8) and CIS Benchmarks as secure configuration baselines for operating systems, databases, network devices, cloud platforms and applications.</p> <p> <br> Conduct periodic CIS compliance assessments using automated scanning tools (e.g., CIS-CAT Pro, Tenable, Qualys), track compliance scores against<br> agreed targets, and coordinate remediation or documented exceptions with system owners.</p> <p> <br> Prepare and maintain the Statement of Applicability (SoA) and the documentation required for the ISMS, including the ISMS scope, policy, objectives and supporting procedures.</p> <p> <br> Assess information security risks<br> of third parties and suppliers, and ensure appropriate security requirements are included<br> in contracts.</p> <p> <br> Establish and run the ISMS<br> internal audit program and management reviews, and track nonconformities and corrective actions through to closure.</p> <p> <br> Preparefor Stage 1 and Stage 2 re-certification audits and ongoing surveillance<br> audits, coordinate with the certification body, and lead the response to any findings.</p> <p> <br> Define information security KPIs<br> and metrics, and generate and<br> present periodic (monthly and<br> quarterly) reports covering risk posture, control effectiveness,<br> vulnerability and remediation status, CIS compliance scores, security<br> incidents, audit findings and awareness completion, to support management<br> reviews and decision-making.</p> <p> Drive information security awareness and training so that staff understand their responsibilities within the ISMS.</p> <p> <br> Ensure the ISMS aligns with Company s<br> policies and applicable UAE and Dubai Government information security and data protection requirements, including the UAE Information Assurance<br> Standards, Dubai Electronic Security Center (DESC) requirements and healthcare data regulations.</p> <p> </p> 2. Secondary Responsibilities <p> <b> </b> </p> <p> <br> Support the implementation, maintenance and certification of the IT Service Management System (ISO/IEC 20000-1) and the Business Continuity Management System (ISO 22301), working closely with the IT Service Management and Business Continuity teams.</p> <p> <br> Align ISMS controls with ITSM processes, including incident, problem, change,<br> configuration, capacity, availability and supplier management.</p> <p> <br> Contribute to business impact<br> analysis (BIA), the definition of recovery objectives (RTO/RPO) and continuity risk assessments for critical IT services and information assets.</p> <p> </p> <p> <br> Support the development, review and<br> testing of IT service continuity, disaster recovery and business continuity plans, and ensure lessons learned are captured and acted upon.</p> <p> <br> Identify opportunities for an<br> integrated management system across ISO/IEC 27001, ISO/IEC 20000-1 and ISO<br> 22301, including shared policies, documentation, internal audits and management<br> reviews.</p> <p> Support internal and external audits for ISO/IEC 20000-1 and ISO 22301, including evidence preparation and follow-up of corrective actions.</p> <p> </p> 4. Preferred Certifications <p> <b> </b> </p> <p> ISO/IEC 27001 Lead Implementer and/or Lead Auditor</p> <p> <br> CISSP, CISM or CISA</p> <p> <br> ISO/IEC 20000-1 and/or ISO 22301 Lead Implementer or Lead Auditor (advantageous)</p> <p> <br> CRISC or an equivalent risk management certification<br> (advantageous)</p> <p> <br> PMP, PRINCE2 or equivalent project management certification</p> <p> </p> 5. Key<br> Competencies <p> <b> </b> </p> <p> <br> Program and change management</p> <p> <br> Risk-based thinking and sound technical judgement</p> <p> <br> Stakeholder management and ability to influence without direct authority</p> <p> <br> Analytical thinking and attention to detail</p> <p> <br> Excellent written and verbal communication in English (Arabic is an advantage)</p> <p>Facilitation, coaching and training<br> delive</p><p><strong>Desired Candidate Profile</strong></p><p> <b> </b> </p> <p> 3. Qualifications and Experience </p><p> <b> </b> </p> <p> <br> Bachelor s degree in Information Security, Information Technology, Computer Science or a related field.</p> <p> <br> [7 10]+ years of experience in information security, including at least [3] years leading ISMS, security risk or compliance programs.</p> <p> <br> Proven track record of leading at least one ISO/IEC 27001 implementation or certification.</p> <p> <br> In-depth knowledge of ISO/IEC 27001:2022, ISO/IEC 27002 and ISO/IEC 27005, and of risk assessment<br> methodologies.</p> <p> <br> Hands-on experience implementing<br> and assessing the CIS Critical Security Controls and CIS Benchmarks, including the use of configuration compliance scanning tools.</p> <p> <br> Solid technical understanding of networks, operating systems, cloud platforms, identity and access management, and security technologies<br> (e.g., firewalls, SIEM, EDR, vulnerability scanners).</p> <p> <br> Working knowledge of ISO/IEC 20000-1 and ISO 22301; hands-on implementation or audit experience with these standards is a strong advantage.</p> <p> <br> Familiarity with UAE and Dubai information security regulations and healthcare data protection requirements.</p> <p> <br> Experience in healthcare or government<br> environments is preferred.</p>
<p><strong>Job Purpose</strong></p><p>To manage the day-to-day administrative and office operations ensuring the smooth functioning of office facilities, employee services, travel arrangements, vendor relationships and administrative processes.</p><p>The role will also be responsible for coordinating DMCC-related regulatory and company administration requirements, providing basic accounting and invoicing support, and ensuring compliance with internal policies and applicable UAE regulations.</p><p>3. Key Accountabilities and Responsibilities</p><p><strong>A. Reception and Office Administration</strong></p><ul><li><p>Manage the reception area and act as the first point of contact for visitors and incoming telephone calls.</p></li><li><p>Welcome and assist visitors, employees and business associates professionally.</p></li><li><p>Ensure the smooth day-to-day functioning of office facilities and infrastructure.</p></li><li><p>Coordinate office maintenance, repairs and preventive maintenance of equipment.</p></li><li><p>Manage office supplies, stationery and consumables, ensuring adequate inventory levels.</p></li><li><p>Identify and negotiate with suppliers to obtain competitive rates for stationery, office supplies and other administrative requirements.</p></li><li><p>Manage service provider relationships and maintain contracts and agreements.</p></li><li><p>Coordinate applications for new mobile SIM cards, telephone connections and related services.</p></li><li><p>Maintain records of office assets, equipment and inventory.</p></li><li><p>Monitor office administrative expenditure and identify opportunities for cost optimisation.</p></li></ul><p><strong>B. Travel Coordination</strong></p><ul><li><p>Manage corporate travel arrangements for employees, including domestic and international air ticket bookings.</p></li><li><p>Coordinate employee travel requirements, including flight reservations, cancellations, rescheduling and related arrangements.</p></li><li><p>Coordinate employee visa applications, renewals and other travel-related documentation.</p></li><li><p>Liaise with travel agencies, airlines, visa service providers and other relevant authorities.</p></li><li><p>Ensure travel arrangements are completed within stipulated timelines and in accordance with company policies and approved budgets.</p></li><li><p>Maintain employee travel records and supporting documentation.</p></li></ul><p><strong>C. DMCC and Regulatory Administration</strong></p><ul><li><p>Manage all DMCC-related administrative activities through the DMCC online portal.</p></li><li><p>Coordinate employee visa applications, renewals, cancellations and related immigration formalities.</p></li><li><p>Ensure timely renewal of the company's trade licence and establishment card.</p></li><li><p>Coordinate company amendments, KYC updates and other corporate documentation requirements.</p></li><li><p>Liaise with DMCC representatives and relevant government authorities for regulatory and administrative matters.</p></li><li><p>Maintain accurate records of company licences, employee documentation, regulatory submissions and renewal schedules.</p></li><li><p>Ensure compliance with applicable DMCC requirements and UAE administrative regulations.</p></li></ul><p><strong>D. Vendor and Facilities Management</strong></p><ul><li><p>Coordinate with external service providers for office maintenance, repairs and facility-related requirements.</p></li><li><p>Manage and monitor Annual Maintenance Contracts (AMCs) for office equipment, hardware and networking infrastructure.</p></li><li><p>Coordinate with local IT vendors for hardware-related issues and maintenance requirements.</p></li><li><p>Ensure timely renewal of service agreements and maintenance contracts.</p></li><li><p>Monitor vendor performance, service quality and contractual obligations.</p></li><li><p>Coordinate timely processing of payments for external service providers in collaboration with the Finance Department.</p></li></ul><p><strong>E. Basic Accounting and Invoicing Support</strong></p><ul><li><p>Verify and process vendor invoices and employee reimbursement claims, ensuring all necessary supporting documents are available before submitting them to Finance.</p></li><li><p>Maintain and reconcile petty cash for day-to-day office expenses, ensuring proper documentation and supporting receipts.</p></li><li><p>Track outstanding invoices and coordinate with vendors and service providers regarding payment status.</p></li><li><p>Maintain expense trackers and monthly MIS reports covering office administration, stationery, maintenance, utilities and travel expenditure.</p></li><li><p>Coordinate with the Entity Finance Manager on budget monitoring and monthly administrative expense reporting.</p></li><li><p>Monitor expenditure against approved budgets and highlight significant cost increases, variances and potential savings.</p></li><li><p>Maintain proper filing and documentation of invoices, receipts, reimbursement claims and payment records for audit and compliance purposes.</p></li></ul><p><strong>F. HR and Employee Administration</strong></p><ul><li><p>Maintain employee leave and attendance records for all employees of the entity.</p></li><li><p>Coordinate with designated HR representatives in India regarding attendance records of seconded employees.</p></li><li><p>Maintain accurate employee administrative records and supporting documentation.</p></li><li><p>Coordinate employee accommodation-related administrative requirements.</p></li><li><p>Supervise and coordinate the activities of the driver, staff accommodation cook and office general helper.</p></li><li><p>Assist with other employee-related administrative requirements as and when necessary.</p></li></ul><p><strong>G. Health, Safety and General Administration</strong></p><ul><li><p>Act as the designated Health and Safety Officer for the entity.</p></li><li><p>Coordinate workplace health and safety requirements and ensure relevant procedures are followed.</p></li><li><p>Support the maintenance of a safe, clean and organised working environment.</p></li><li><p>Handle additional administrative responsibilities and ad-hoc assignments as required by management.</p></li></ul><p>4. Key Internal and External Interfaces</p><p><strong>Internal Stakeholders</strong></p><ul><li><p>Accounts and Finance Department</p></li><li><p>Human Resources Department</p></li><li><p>Information Technology Department</p></li><li><p>Employees and Department Heads</p></li><li><p>India HR Coordinators</p></li></ul><p><strong>External Stakeholders</strong></p><ul><li><p>DMCC and relevant government authorities</p></li><li><p>Travel agencies and airlines</p></li><li><p>Office maintenance and facility management service providers</p></li><li><p>IT hardware and networking vendors</p></li><li><p>Stationery and office supply vendors</p></li><li><p>Other external service providers</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Graduate from a recognised university or institution. A degree in Business Administration, Commerce or a related discipline would be preferred.</p></li><li><p>Minimum 2 years of relevant experience in administration, office management and travel coordination.</p></li><li><p>Minimum 2 years of hands-on experience in travel coordination, corporate travel arrangements, airline bookings and visa-related services.</p></li><li><p>Experience working with a company in DMCC is a must as Experience handling DMCC portal activities, company licence renewals, employee visas and related regulatory requirements would be required.</p></li></ul>
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