Neurosurgeon Jobs in UAE

Are you an enterprise sales or customer success pro who thrives in high-stakes negotiations, enjoys engaging senior executives, and wants to master AI-driven sales execution? If so, here's a role where you can own the renewals pipeline for high-value enterprise clients, leading direct conversations with decision-makers, and securing multi-million-dollar contracts.<br><br>At Trilogy, we're not running a traditional Saa S sales org with arbitrary quotas, commission games, or bloated layers of management. We’re an AI-first company that’s rewriting how enterprise sales works: optimizing deal execution, risk assessment, and stakeholder engagement with AI-powered insights. You’ll be part of a team that moves fast, iterates constantly, and leverages AI to eliminate inefficiencies, so you can focus on what actually closes deals. Instead of chasing commissions, you’ll have the stability of a guaranteed comp plan, allowing you to sharpen your sales craft without the stress of unpredictable payouts.<br><br>This is not a cushy renewals overseer job. It’s a hands-on, execution-driven position where you’ll be responsible for managing a renewals pipeline, identifying key economic buyers, overcoming objections, and driving contract renewals with precision. You won’t be babysitting a team or wasting time in endless internal meetings. You’ll be on the front lines, negotiating high-value renewals and ensuring long-term customer retention.<br><br>If you want to shape the future of AI-driven sales while owning high-impact deals, apply now!<br><br>What You Will Be Doing<br><br>Lead high-touch conversations with key customers, aligning on value, overcoming objections, and winning renewals Define and continuously improve structured B2B renewals playbooks, AI-driven sales strategies, and frameworks to maximize retention and revenue<br><br>What You Won’t Be Doing<br><br>New logo sales or hunting for new leads High volume, low value renewal processing<br><br>Enterprise Renewals Executive Key Responsibilities<br><br>Your single mandate is to own the entire renewals process for high-value enterprise accounts, serving as the primary point of contact, with the goal of retaining revenue and minimizing churn.<br><br>Basic Requirements<br><br>8+ years of experience in a CSM or account management role at a software/Saa S/Cloud products company serving Enterprise clients Experience managing the entire renewal cycle — client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+Fluent English, with strong verbal and written proficiency Experience using AI tools in a professional setting Must be able to work during U. S. business hours<br><br>Nice-to-have Requirements<br><br>Track record renewing complex, high-value B2B software (Saa S and on-prem) and related services with large enterprises Experience selling multiple products across different verticals or business units Comfort selling value-added services and premium tiers on business benefit rather than price Hands-on use of Chat GPT or Claude to raise the quality and throughput of customer-facing work<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-5529-AE-Dubai-Enterprise Rene.001

Job Description<br><br>Cranleigh Abu Dhabi is delighted to invite applications for an exceptional AV & Production Technician to join our school from August 2026. This is an exciting opportunity for an enthusiastic, knowledgeable, and forward-thinking educator who can inspire and contribute fully to our vibrant co-curricular programme.<br><br>This is an exciting opportunity for a highly skilled and enthusiastic technical professional to support one of the UAE's leading school performing arts and events programmes. The successful candidate will play a key role in the delivery of concerts, productions, assemblies, sporting events, parent events and wider school activities, whilst maintaining and developing the School's audio-visual, sound and lighting infrastructure.<br><br>We are seeking an individual with experience in live sound, theatrical lighting, event production and audio-visual systems. The ideal candidate will be equally comfortable supporting the day-to-day technical needs of a busy school as they are managing the sound and lighting requirements of large-scale musical productions, performances and concerts.<br><br>The closing date for applications is 5th May 2026. Applications will be reviewed on a rolling basis and the School reserves the right to make an appointment earlier should an exceptional candidate be identified.<br><br>Responsibilities<br><br>Key Responsibilities<br><br>Technical Support & AV Operations<br><br>Manage, maintain and troubleshoot the School's AV equipment, including sound, lighting, projection and recording systems. Set up, operate and strike AV equipment for assemblies, productions, performances, concerts, examinations and School events. Provide technical support to staff, students and external providers during events and performances. Support classroom and meeting room technology where required. Maintain an inventory of AV equipment and recommend replacement or upgrade requirements.<br><br><br>Performing Arts & Productions<br><br>Take lead responsibility for the operation, programming and maintenance of theatrical lighting systems, sound systems and production technology used across the School. Design, programme and operate lighting and sound for major School productions, concerts, dance shows and musical theatre performances. Support the technical requirements of large-scale productions, including those involving live orchestras, multiple performance spaces and external performers. Work alongside the Director of Performing Arts, Music and Drama teams to develop technical production plans and ensure professional standards are maintained. Manage rehearsals, technical rehearsals and performance runs from a sound, lighting and stage management perspective. Maintain all theatre, auditorium and performing arts technical equipment, ensuring operational readiness throughout the academic year. Support recording, livestreaming and multimedia requirements for performances and School events.<br><br><br>Events & Community Engagement<br><br>Provide AV support for parent events, open days, graduations, conferences and community events. Support marketing and communications teams with audio, visual and recording requirements. Assist with livestreaming, recording and broadcasting of School events where required.<br><br><br>Health & Safety<br><br>Ensure all AV and production equipment is operated safely and in accordance with relevant health and safety regulations. Conduct routine equipment inspections and report any defects. Maintain safe working practices in performance spaces, theatres and event venues.<br><br><br>General<br><br>Support the wider Operations and Performing Arts teams as required. Participate in School events outside of normal working hours where operationally required. Create and maintain technical documentation, operating procedures and equipment guides to support continuity of service. Undertake any other duties commensurate with the role as reasonably requested by the School.<br><br><br>Qualifications<br><br>Minimum Educational Qualifications Required for the Role<br><br>Diploma, Degree or Professional Qualification in Audio Visual Technology, Sound Engineering, Technical Theatre, Event Production, Media Technology or a related field. Equivalent industry experience will also be considered.<br><br><br>Minimum Years Of Experience Required<br><br>3-5 years' experience in an Audio Visual, Technical Theatre, Production, Events or Performing Arts support role.<br><br><br>Nature Of Relevant Experience Required<br><br>Experience working with professional audio-visual, sound and lighting equipment. Experience supporting live events, concerts, theatrical productions and musical performances. Experience programming and operating stage lighting systems. Strong understanding of live sound mixing, microphones and audio systems. Experience supporting productions involving multiple performers, musicians and/or live orchestras. Experience troubleshooting and maintaining AV equipment. Experience working in a school, theatre, performing arts venue or live events environment is desirable. <br><br><br>Safeguarding Satatment<br><br>Cranleigh Abu Dhabi is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Appropriate safeguarding and background checks will be undertaken prior to appointment.<br><br>Please note: This job description is a fluid document and may evolve to reflect the needs of our growing school. Additional tasks reasonably deemed appropriate may be required. A full job description will be provided alongside a formal contract offer.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.</span></span></p><br><br>Responsibilities:<br><p><span><u>Specific Responsibilities for this Role</u></span></p><br><ul><li><p><span><span>Physician will maintain an active Privileges as per the specialty that is consistent with the scope of services and the required experiences to practice it, which is renewable every 2 years.</span></span></p><br></li><li><p><span><span>Assess patients that enters the emergency room immediately and oversee emergency patients’ recovery</span></span></p><br></li><li><p><span><span>Assesses a patient's condition to determine the severity of the problem.</span></span></p><br></li><li><p><span><span>Physicians speak with patients to elicit their medical history and learn the details of a patient's ailments.</span></span></p><br></li><li><p><span><span>Develop effective patient care plans.</span></span></p><br></li><li><p><span><span>Refers patients to the appropriate specialist.</span></span></p><br></li><li><p><span><span>Ensure that the patient is stable before transferring them to the proper department for further evaluation.</span></span></p><br></li><li><p><span><span>Coordinate with different ER department staffs to ensure patients receive the necessary treatment.</span></span></p><br></li><li><p><span><span>Carry out immediate evaluation and management of emergency patients that are brought in for treatment.</span></span></p><br></li><li><span>Work simultaneously with staff from the emergency department and compliant facility</span></li><li><span>Respond to all forms of cardiac/cardiopulmonary arrest with immediate effect</span></li><li><span>Provide instructions for discharge and complete necessary paperwork for patients</span></li><li><span>Appropriately make use of other available personnel whether professional or not so as to be able to immediately stabilize the patient in a situation where there are multiple emergency cases</span></li><li><p><span><span>They perform physical examinations to diagnose and treat patients.</span></span></p><br></li><li><p><span><span>Refer patients to a specialist, such as a surgeon, as necessary.</span></span></p><br></li><li><p><span><span>Often works as part of a team of specialists, nurses, nursing assistants and aides who each perform a defined role when a patient comes to the emergency room.</span></span></p><br></li><li><p><span><span>Often leads the team and provides instructions and direction to other team members regarding the specific actions to take with a patient.</span></span></p><br></li><li><p><span><span>Taking whatever steps are necessary to stabilize the patient for transport to another area of the hospital or transport to another hospital.</span></span></p><br></li><li><p><span><span>Responsible must evaluate a wide variety of ailments, sometimes with little to no information</span></span></p><br></li><li><p><span><span>Keep patients informed about their conditions and treatment. They also speak with a patient's family to update them on a patient's diagnosis and prognosis.</span></span></p><br></li><li><p><span><span>Refer patients to another doctor for ongoing care once they've completed their diagnosis and administered initial treatment</span></span></p><br></li><li><p><span>Analyze the medical history and records of the patients and plan the best procedure for treatment, taking in to account the allergies and medical condition of the patient.</span></p><br></li><li><p><span>Prescribes or administers medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.</span></p><br></li><li><p><span>Interacts with patient to gather additional history and information about medical condition</span></p><br></li><li><p><span>Explains procedures and discusses test results or prescribed treatments with patient</span></p><br></li><li><p><span>Provides specific treatments and/or performs operations to treat patient medical conditions</span></p><br></li><li><p><span>Responsible to carry out necessary duties to ensure the best and most cost-effective treatment of patients.</span></p><br></li><li><p><span>To contribute to the development of Clinical Quality Standards.</span></p><br></li><li><p><span>Participate in the in-service education programme and comply with mandatory training requirements, inclusive of CPR, Health &amp; Safety Training and Fire Safety.</span></p><br></li><li><p><span>To ensure ongoing medical competence by participating in the annual relicensing and recertification schemes in United Arab Emirates.</span></p><br></li><li><p><span>To maintain and develop professional expertise through self-directed learning and continuous professional development.</span></p><br></li></ul><p><span><u>Occupational Safety and Health Management Systems&nbsp;</u></span></p><br><ul><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures</span></p><br></li><li><p><span>Not willfully or recklessly endanger anyone’s health and safety</span></p><br></li><li><p><span>Assist with the preparation of risk assessments</span></p><br></li><li><p><span>Report OSH Hazards, incidents, Near misses and issues</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul><p><span><u>Prevention and Control of Infection (PCI):&nbsp;</u></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</span></p><br></li><li><span><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></span></li></ul><br>Qualifications:<br><ul><li><p><span>At least 3 - 5 years’ post qualification experience</span><span>at</span><span>Specialist</span><span>level</span><span>(independent</span><span>of </span><span>country)</span></p><br></li><li><p><span>At</span><span>least</span><span>1</span><span>year</span><span>Specialist</span><span>level</span><span>experience</span><span>from a Tier 1 country as specified by the UAE healthcare regulator.</span></p><br></li><li><p><span><span>Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma)</span><span>recognised</span><span>by</span><span>the</span><span>relevant UAE healthcare authority.</span></span></p><br></li><li><p><span>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</span><span>Active and valid life support certification</span><span>(e.g.</span><span>BLS,</span><span>ACLS,</span><span>PALS,</span><span>ATLS, </span><span>NRP)</span></p><br></li><li><span><span>Eligibility for relevant healthcare authority registration e.g. Membership from Royal College /</span><span>Arab Board Certification /</span><span>MS</span><span>/</span><span>DM / MPhil</span><span>or</span><span>an</span><span>equivalent</span><span>recognised</span><span>by</span><span>relevant healthcare authority in UAE</span></span></li></ul> </div>

<ol><li><p>Coordinate and supervise MEP installation activities at project sites.</p></li><li><p>Review project specifications, drawings, BOQs, equipment schedules, and technical requirements.</p></li><li><p>Coordinate mechanical, electrical, HVAC, plumbing, drainage, firefighting, fire alarm, ELV, BMS, and other MEP systems as applicable.</p></li><li><p>Review MEP shop drawings, design calculations, material submittals, method statements, and technical documents.</p></li><li><p>Ensure MEP installations are carried out in accordance with approved drawings, specifications, method statements, and applicable standards.</p></li><li><p>Coordinate with civil, structural, architectural, and other engineering teams to resolve technical interfaces and avoid clashes.</p></li><li><p>Participate in BIM coordination and assist in identifying and resolving MEP clashes before and during site execution.</p></li><li><p>Coordinate with consultants, clients, subcontractors, suppliers, and site teams on MEP-related technical matters.</p></li><li><p>Monitor site installation activities and ensure work is progressing according to approved schedules and project requirements.</p></li><li><p>Inspect installation of HVAC equipment, ductwork, piping, pumps, electrical systems, panels, cable trays, plumbing systems, firefighting systems, and associated equipment.</p></li><li><p>Verify equipment installation, alignment, supports, access, clearances, and connections as per approved drawings and manufacturer recommendations.</p></li><li><p>Coordinate with QA/QC teams for inspections, testing, documentation, and closure of NCRs and observations.</p></li><li><p>Prepare and respond to RFIs, technical queries, site instructions, and design clarifications.</p></li><li><p>Review vendor drawings, technical data sheets, equipment schedules, and material compliance documents.</p></li><li><p>Coordinate with procurement teams to ensure timely availability of approved MEP materials and equipment.</p></li><li><p>Monitor material deliveries and verify that materials received at site comply with approved submittals and specifications.</p></li><li><p>Assist in preparing and maintaining MEP work schedules, progress reports, and installation records.</p></li><li><p>Monitor subcontractor activities and ensure compliance with approved drawings, specifications, quality requirements, and HSE procedures.</p></li><li><p>Coordinate testing and commissioning activities for MEP systems.</p></li><li><p>Assist in preparing testing and commissioning procedures, checklists, test reports, and performance records.</p></li><li><p>Coordinate functional testing and integrated system testing where required.</p></li><li><p>Coordinate with relevant UAE authorities and utility providers for inspections, approvals, testing, and connections as applicable.</p></li><li><p>Ensure MEP works comply with relevant UAE regulations, authority requirements, project specifications, and applicable international standards.</p></li><li><p>Assist in identifying technical issues, construction constraints, and potential delays and coordinate appropriate corrective actions.</p></li><li><p>Support the Project Manager/Senior Engineer in monitoring progress, resources, materials, and subcontractor performance.</p></li><li><p>Ensure proper implementation of HSE requirements, risk assessments, permit-to-work procedures, and safe working practices.</p></li><li><p>Participate in site inspections, snagging, rectification, testing, commissioning, and final handover activities.</p></li><li><p>Ensure completion of as-built drawings, O&M manuals, warranties, test certificates, inspection records, and other handover documents.</p></li><li><p>Provide technical guidance to supervisors and site teams on MEP installation requirements.</p></li><li><p>Identify opportunities for improving system performance, constructability, energy efficiency, and cost effectiveness.</p></li><li><p>Maintain proper engineering records and ensure all MEP documentation is updated and controlled.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Good knowledge of MEP design, installation, testing, and commissioning.</p></li><li><p>Understanding of HVAC, electrical, plumbing, drainage, firefighting, fire alarm, ELV, and BMS systems.</p></li><li><p>Ability to read and interpret MEP drawings, schematics, specifications, BOQs, and technical documents.</p></li><li><p>Good understanding of multidisciplinary coordination and MEP clash detection.</p></li><li><p>Knowledge of BIM coordination processes will be an advantage.</p></li><li><p>Familiarity with UAE MEP codes, authority requirements, and construction practices.</p></li><li><p>Good knowledge of QA/QC and HSE requirements.</p></li><li><p>Strong site supervision and subcontractor coordination skills.</p></li><li><p>Good technical problem-solving and analytical abilities.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proficiency in AutoCAD and MS Office.</p></li><li><p>Familiarity with relevant MEP design and engineering software is preferred.</p></li><li><p>Knowledge of Primavera P6/MS Project will be an advantage.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in <strong>Mechanical Engineering, Electrical Engineering, MEP Engineering, or a related discipline</strong>.</p></li><li><p><strong>5–8 years of relevant experience</strong> in MEP engineering, installation, coordination, or construction.</p></li><li><p>Experience in large-scale building, infrastructure, commercial, residential, hospitality, industrial, or EPC projects is preferred.</p></li><li><p>Hands-on experience with MEP installation, inspection, testing, and commissioning.</p></li><li><p>Experience coordinating with consultants, clients, subcontractors, vendors, and multidisciplinary project teams.</p></li><li><p>UAE/GCC experience is preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> will be an advantage.</p></li><li><p>Relevant professional engineering or MEP certifications will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Timely execution of MEP installation activities.</p></li><li><p>Compliance with approved drawings, specifications, and authority requirements.</p></li><li><p>Quality and coordination of MEP installations.</p></li><li><p>Effective resolution of technical and multidisciplinary interface issues.</p></li><li><p>Timely completion of testing and commissioning activities.</p></li><li><p>Effective subcontractor and material coordination.</p></li><li><p>Compliance with HSE requirements.</p></li><li><p>Complete and accurate project documentation and handover records.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>Lead and manage overall store and warehouse operations for power project sites.</p></li><li><p>Plan and coordinate receipt, inspection, storage, preservation, issuance, and dispatch of materials and equipment.</p></li><li><p>Ensure timely availability of electrical, civil, mechanical, MEP, consumable, and project-specific materials as per construction requirements.</p></li><li><p>Establish and maintain effective material control systems to ensure accurate inventory and traceability.</p></li><li><p>Receive materials against approved purchase orders, delivery notes, material requisitions, and project documentation.</p></li><li><p>Coordinate with Procurement, Construction, Planning, QA/QC, Engineering, and Finance teams for material requirements and deliveries.</p></li><li><p>Verify quantities, specifications, part numbers, and physical condition of materials received.</p></li><li><p>Coordinate with QA/QC for inspection and approval of materials before acceptance and use.</p></li><li><p>Ensure proper identification, tagging, segregation, and storage of materials according to their type and usage.</p></li><li><p>Maintain appropriate storage and preservation conditions for sensitive electrical and technical equipment.</p></li><li><p>Manage material issuance against approved material requests and ensure proper authorization and documentation.</p></li><li><p>Monitor stock levels and initiate replenishment requests to avoid shortages or project delays.</p></li><li><p>Track critical and long-lead items and coordinate with Procurement and Project teams to ensure timely delivery.</p></li><li><p>Maintain accurate records of material receipts, issues, returns, transfers, damages, shortages, and excess materials.</p></li><li><p>Conduct regular physical stock verification and periodic cycle counts and reconcile discrepancies.</p></li><li><p>Investigate inventory variances and implement corrective actions to minimize losses and wastage.</p></li><li><p>Monitor slow-moving, surplus, obsolete, and damaged materials and coordinate appropriate disposal or transfer.</p></li><li><p>Ensure proper handling, preservation, and storage of cables, transformers, switchgear, electrical equipment, tools, spare parts, and other power-project materials.</p></li><li><p>Manage material transfers between warehouses, project sites, and other locations as required.</p></li><li><p>Coordinate with logistics teams for transportation, loading, unloading, and safe movement of materials.</p></li><li><p>Ensure compliance with project specifications, company procedures, quality requirements, and HSE standards.</p></li><li><p>Implement appropriate housekeeping, stacking, access control, fire prevention, and material-handling practices within warehouse and storage areas.</p></li><li><p>Supervise storekeepers, material controllers, warehouse staff, and other store personnel.</p></li><li><p>Allocate responsibilities, monitor performance, and ensure adequate staffing and productivity.</p></li><li><p>Train store personnel on inventory procedures, documentation, material handling, and safety requirements.</p></li><li><p>Develop and maintain store procedures, inventory controls, and documentation systems.</p></li><li><p>Prepare daily, weekly, and monthly inventory and material movement reports for project management.</p></li><li><p>Monitor inventory value, consumption, wastage, and material utilization against project requirements.</p></li><li><p>Support project audits and ensure availability of complete material records and supporting documentation.</p></li><li><p>Assist the commercial and project teams in tracking material costs, variations, excess materials, and material-related claims.</p></li><li><p>Ensure proper project close-out, including reconciliation and handover of surplus, unused, and returnable materials.</p></li><li><p>Drive continuous improvement in inventory accuracy, material availability, storage efficiency, and cost optimization.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Materials Management, Business Administration, Engineering, or a related discipline.</p></li><li><p>Typically 8–12 years of relevant experience in stores, warehouse, inventory, or materials management, preferably within power, EPC, infrastructure, or construction projects.</p></li><li><p>Proven experience managing project stores and warehouses for large-scale power or infrastructure projects.</p></li><li><p>Strong knowledge of electrical, civil, mechanical, and construction-related materials and equipment.</p></li><li><p>Experience in managing material receipt, inspection, preservation, issuance, inventory control, and reconciliation.</p></li><li><p>Strong understanding of inventory management, material coding, stock control, and warehouse procedures.</p></li><li><p>Experience handling high-value and sensitive electrical equipment such as transformers, switchgear, cables, panels, and associated accessories will be an advantage.</p></li><li><p>Knowledge of ERP-based inventory and warehouse management systems; experience with SAP or similar ERP systems is preferred.</p></li><li><p>Strong understanding of material documentation including Purchase Orders, Delivery Notes, Material Receipt Notes, Material Requisitions, Material Issue Notes, and Stock Transfer Notes.</p></li><li><p>Experience coordinating with Procurement, Logistics, QA/QC, Construction, Planning, Finance, and Project Management teams.</p></li><li><p>Strong analytical, organizational, leadership, and problem-solving skills.</p></li><li><p>Good knowledge of HSE requirements related to warehouse operations, material handling, storage, and lifting activities.</p></li><li><p>Proficiency in MS Office, particularly Excel, and inventory management systems.</p></li><li><p>UAE/GCC project experience is preferred.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience with major EPC contractors, power utilities, substations, transmission/distribution projects, or large infrastructure developments.</p></li><li><p>Experience managing stores for HV/EHV power projects and substation construction.</p></li><li><p>Familiarity with UAE project requirements, logistics processes, and authority/client procedures.</p></li><li><p>Experience in project material reconciliation, surplus material management, and project close-out.</p></li><li><p>Strong experience in managing multiple project stores, subcontractor materials, and centralized warehouse operations.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<ul><li><p>Assist in the execution and supervision of electrical works for power projects, substations, and associated infrastructure.</p></li><li><p>Review approved electrical drawings, single-line diagrams, schematics, cable schedules, equipment layouts, and technical specifications.</p></li><li><p>Coordinate electrical activities with civil, structural, mechanical, MEP, protection, control, and commissioning teams.</p></li><li><p>Supervise installation of transformers, switchgear, circuit breakers, GIS/AIS equipment, CTs, PTs/CVTs, isolators, busbars, panels, and auxiliary systems.</p></li><li><p>Ensure electrical installation activities are carried out in accordance with approved drawings, specifications, method statements, ITPs, and project requirements.</p></li><li><p>Assist in reviewing electrical shop drawings, material submittals, technical documents, and vendor documentation.</p></li><li><p>Coordinate with procurement and stores teams to ensure timely availability of approved electrical materials and equipment.</p></li><li><p>Supervise cable laying, cable tray installation, cable termination, jointing, tagging, and testing activities.</p></li><li><p>Assist in installation of earthing and lightning protection systems, including earth grids and equipment earthing.</p></li><li><p>Supervise installation of AC/DC auxiliary systems, battery chargers, batteries, UPS systems, lighting, small power, and station-service systems.</p></li><li><p>Coordinate with protection and control teams for installation of protection panels, control panels, metering systems, and associated wiring.</p></li><li><p>Assist with SCADA, RTU, communication, automation, and substation control system interfaces.</p></li><li><p>Monitor site progress and ensure electrical activities are completed according to project schedules and milestones.</p></li><li><p>Coordinate with subcontractors, vendors, consultants, clients, and site teams to resolve technical and construction issues.</p></li><li><p>Raise and follow up RFIs, technical queries, inspection requests, and site-related technical matters.</p></li><li><p>Conduct regular site inspections to verify installation quality, workmanship, and compliance with approved drawings.</p></li><li><p>Coordinate with QA/QC teams for inspections, testing, and closure of NCRs, punch points, and inspection observations.</p></li><li><p>Assist in testing and commissioning activities, including insulation resistance, continuity, cable testing, equipment testing, functional testing, and protection system testing.</p></li><li><p>Coordinate with testing and commissioning teams during pre-commissioning, energization, and final handover activities.</p></li><li><p>Ensure electrical works comply with applicable IEC standards, UAE regulations, utility requirements, project specifications, and client standards.</p></li><li><p>Monitor electrical material usage, manpower, productivity, and equipment utilization.</p></li><li><p>Assist in quantity verification, material take-offs, variations, additional works, and material requirements.</p></li><li><p>Identify electrical installation risks, technical issues, and interface constraints and escalate them for timely resolution.</p></li><li><p>Ensure compliance with project HSE procedures, electrical safety requirements, risk assessments, LOTO, and permit-to-work systems.</p></li><li><p>Participate in technical coordination meetings, progress meetings, and site inspections.</p></li><li><p>Prepare daily and weekly progress reports and maintain relevant engineering and construction records.</p></li><li><p>Maintain documentation including approved drawings, inspection records, test reports, material certificates, commissioning records, and as-built information.</p></li><li><p>Assist in snagging, rectification, testing, commissioning, energization, and project handover.</p></li><li><p>Provide technical support to supervisors, technicians, subcontractors, and junior site personnel.</p></li><li><p>Support continuous improvement in electrical installation quality, productivity, safety, and project execution.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering or a related discipline.</p></li><li><p>Typically 3–7 years of relevant electrical engineering/construction experience, preferably within power, substations, EPC, transmission, distribution, or infrastructure projects.</p></li><li><p>Good knowledge of electrical systems, equipment, installation practices, testing, and commissioning.</p></li><li><p>Exposure to transformers, switchgear, GIS/AIS equipment, circuit breakers, CTs, PTs/CVTs, isolators, busbars, and electrical panels.</p></li><li><p>Ability to read and interpret single-line diagrams, schematic diagrams, wiring diagrams, cable schedules, layouts, and technical specifications.</p></li><li><p>Knowledge of cable installation, termination, earthing, lightning protection, and auxiliary power systems.</p></li><li><p>Basic understanding of protection and control, metering, SCADA, automation, and communication systems.</p></li><li><p>Knowledge of electrical testing and commissioning procedures.</p></li><li><p>Familiarity with IEC standards, UAE electrical regulations, utility requirements, and project specifications.</p></li><li><p>Experience coordinating with consultants, clients, subcontractors, vendors, and multidisciplinary project teams.</p></li><li><p>Understanding of QA/QC procedures, inspection requirements, method statements, and ITPs.</p></li><li><p>Good knowledge of electrical safety, LOTO, permit-to-work, and safe working practices.</p></li><li><p>Proficiency in MS Office and relevant engineering/project documentation tools.</p></li><li><p>Strong communication, coordination, analytical, and problem-solving skills.</p></li><li><p>Ability to work on site and manage multiple activities within project timelines.</p></li><li><p>UAE/GCC project experience is preferred.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience in HV/EHV substations, transmission and distribution projects, utility infrastructure, or major EPC projects.</p></li><li><p>Exposure to GIS/AIS substations, transformers, protection and control systems, SCADA, and substation automation.</p></li><li><p>Experience in electrical testing and commissioning will be an advantage.</p></li><li><p>Familiarity with DEWA, TAQA/TRANSCO, or other UAE utility/client requirements.</p></li><li><p>Experience working with major EPC contractors, engineering consultants, and utility clients.</p></li><li><p>Relevant electrical engineering certification or professional membership will be an advantage.</p></li></ul><br><p><strong>Interview Details</strong></p><br><p><strong>Date: Sat - Sun, 5th - 6th September 2026</strong></p><p><strong>Time: 10:00 AM to 4:00 PM</strong></p><p><strong>Venue: Swissotel, Al Murjan Hall 1 & 2, Umar Bin Al Khattab Road, Deira Dubai</strong></p><br><p><strong>Documents Required</strong></p><ul><li><p><strong>CV</strong></p></li><li><p><strong>Passport Copy</strong></p></li><li><p><strong>Educational Certificate</strong></p></li><li><p><strong>Experience Certificates</strong></p></li><li><p><strong>Utility Approvals</strong></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span>To act as a focal point for all maintenance to be performed in the UAE, Hubs and Outstations on 24/7 basis; ensures timely availability and continued airworthiness of Air Arabia fleet and Third Party aircrafts in accordance with business requirements, GCAA/CAA rules and regulations, and as per Air Arabia policies, procedures, and approved quality standards.</span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li>Assists in the identification, assessment, reporting and monitoring of the various types of technical defects on the Air Arabia fleet, ensuring all AMP tasks are carried timely and efficiently and that all aircrafts are maintained within agreed technical standards whether they are airborne or on ground.</li><li>Supports the Engineering Planning and Development, STP, and QA teams in executing long-term/ short-term planning and in monitoring of fleet maintenance operations ensuring aircrafts are timely and “safely maintained and released” to service.</li><li>Prioritizes, and manages the allocation of work packages of all tasks amongst corresponding teams whilst following up on timeliness and efficiency in the delivery and handover of tasks executed.</li><li>Acts proactively, takes corrective preventive measures to avoid any problems or defects that might threaten the airworthiness of the fleet and delay operations.</li><li>Provides technical guidance to Line, Base, Outstations’ maintenance staff and MROs, on 24/7 basis, ensuring service is executed in conformity, within approved timeframes, and as per GCAA/CAA regulations, Air Arabia approved quality standards, and Manufacturer’s Manuals.</li><li>Delivers optimum technical support and guidance to pilots and cabin crew whilst on flight or on ground; immediately responds to flights coverage with flexibility to schedule changes to cover function-related operations.</li><li>Ensures prompt and accurate recording and documenting of any maintenance tasks performed including Radio Communication on the logbook of each aircraft.&nbsp; Guides the Pilots and Cabin Crew on formalities adopted in recording and generating related reports.</li><li>Assists the MCC Manager, Stakeholders in UAE, Hubs, and Outstations in monitoring the daily flights technical performance, records, data and incidents; effectively and timely communicates necessary information related to identifying/rectifying defects affecting the operational performance as per proper channel.</li><li>Provides reports on trends of technical performance and recommends corrective measures to ensure no re-occurrence. Assists in Internal/External audit practices within the MCC to ensure abidance by guidelines and regulations.</li><li>Supports the Manager Training and Standards in the MCC Team’s needed technical training ensuring staff compliance with licensing regulatory requirements.&nbsp; Conducts necessary technical training, coaching, mentoring and assessments for Air Arabia/0Third Party certifying engineers, instructors and technicians including Initial, Recurrent, Technical Checks, ETOPs, Transit, Human Factor, etc.</li><li>Handles emergency cases across the entire network and recommends solutions utilizing available resources in the respective area; in case of AOG, grounds, if necessary, an aircraft as per adopted procedures; holds sessions to communicate incidents and share experiences with MCC Engineers, Technical Instructors, and maintenance staff.</li><li>Maintains effective and accurate communication with service providers, suppliers and MROs, generates periodic reports with feedback to MCC Manager on service providers’ performance and quality of services.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span><span>Bachelor degree in Aircraft Engineering/Aeronautical or equivalent; alternately a diploma in the related field from a recognized university or engineering college combined with needed experience and exposure.</span></span></span></span></span></li><li><span><span><span><span><span>Holds/has held the corresponding type-rating maintenance releasing license, other aircraft types are a plus.</span></span></span></span></span></li><li><span><span><span><span><span>Holder/has held Maintenance Engineer’s member license type AME from an ICAO state is an advantage.</span></span></span></span></span></li><li><span><span><span><span><span>Professional membership of associations related to the Aviation/Airlines industry is a plus.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of using technology systems &amp; tools; proficient in Microsoft Office.</span></span></span></span></span></li><li><span><span><span><span><span>Fluent in English Language.</span></span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>8</span></span><span><span> + years’ experience in engineering maintenance in the Aviation industry, 3 years of which in Maintenance Control Center in a similar capacity. with 2 years at least leading a team.</span></span></span></span></span></li><li><span><span><span><span><span>Has direct working experience with Civil Aviation Authorities, preferably GCAA; familiar with all rules and regulations of GCAA pertaining to the Engineering Maintenance, policies, procedures, manuals and licensing.</span></span></span></span></span></li><li><span><span><span><span><span>Knowledge and exposure on airline and Flight Operations</span></span><span><span> formalities and standard regulations; good understanding of Flight crew thought process. </span></span></span></span></span></li><li><span><span><span><span><span>Exposure to Quality Assurance /Safety/Internal &amp; External Audit functional operations and practices related to and affecting maintenance.</span></span></span></span></span></li><li><span><span><span><span><span>A balanced personality, composed, capable of dealing with emergencies with efficiency and commitment to successful safe results. </span></span></span></span></span></li><li><span><span><span><span><span>Experienced in implementing maintenance policies, procedures and operating manuals as per business needs and in line with adopted regulations and approved quality standards.</span></span></span></span></span></li><li><span><span><span><span><span>High accuracy and attention to both results and details.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to interpret, assimilate data and express ideas and concepts clearly.</span></span></span></span></span></li><li><span><span>Proven skills in analyzing data, identifying pitfalls and recommending cost-effective solutions</span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Operation&amp; inventory coordinator <p><strong>JOB DESCRIPTION</strong></p><br> <p><strong>Operations &amp; Inventory Coordinator</strong></p><br> <p>Location: UAE | Department: Operations | Employment Type: Full-Time | Reports To: Operations Lead / Operations Manager</p><br><p>The candidate should have valid UAE Driving License and need to have a personal vehicle</p><br> <p><strong>Role Overview</strong></p><br> <p>We are looking for a highly organized and proactive Operations &amp; Inventory Coordinator to manage day-to-day operational movements, domestic logistics, inventory coordination, and vehicle movements across the UAE. A significant part of this role involves planning and coordinating daily van movements between multiple locations, working closely with drivers and internal teams, and ensuring operational requirements are completed on time. The ideal candidate will have a strong understanding of UAE domestic logistics, excellent follow-up and coordination skills, basic knowledge of customs and clearance, and an interest in using AI and digital tools to improve operational efficiency.</p><br> <p><strong>Key Responsibilities</strong></p><br> <p><strong>1. Daily Van &amp; Fleet Movement Coordination</strong></p><br> <p> Plan and coordinate daily movement of company vans between locations, warehouses, sites, and operational areas.</p><br> <p> Prepare daily vehicle movement plans based on operational requirements and priorities.</p><br> <p> Coordinate with drivers on locations, timings, routes, and assignments; track movements and ensure vans are available where required.</p><br> <p> Follow up with drivers throughout the day, resolve delays or changes, and reallocate vehicles based on changing priorities.</p><br> <p> Coordinate urgent/last-minute movement requirements and maintain trackers covering vehicle, driver, current location, destination, assignment, and status.</p><br> <p><strong>2. Domestic Logistics &amp; Transportation</strong></p><br> <p> Coordinate day-to-day domestic logistics requirements across the UAE.</p><br> <p> Arrange pickups, deliveries, transfers, and movement of goods between warehouses, sites, suppliers, and other locations.</p><br> <p> Develop a strong understanding of UAE transportation requirements, delivery processes, routes, timings, and operational constraints.</p><br> <p> Coordinate with drivers, transport companies, suppliers, warehouses, and internal teams; proactively follow up on delays or incomplete deliveries.</p><br> <p> Maintain PODs, delivery notes, and other logistics documentation and resolve day-to-day logistics issues.</p><br> <p><strong>3. Inventory &amp; Warehouse Coordination</strong></p><br> <p> Coordinate inbound and outbound inventory movements and maintain accurate records of receipts, dispatches, transfers, and returns.</p><br> <p> Coordinate with warehouse teams for receiving, picking, dispatch, and stock transfers.</p><br> <p> Support inventory reconciliation, investigate discrepancies, and ensure inventory movements are properly documented and traceable.</p><br> <p><strong>4. Customs &amp; Clearance Support</strong></p><br> <p> Coordinate with customs agents and freight forwarders when required.</p><br> <p> Maintain basic working knowledge of UAE customs and clearance procedures.</p><br> <p> Assist with invoices, packing lists, delivery orders, and shipment documentation; track shipments through clearance and follow up on pending documents or releases.</p><br> <p> Escalate customs issues to the relevant agent or Operations Lead.</p><br> <p><strong>5. AI &amp; Digital Operations</strong></p><br> <p> Use AI tools and digital applications to improve daily operational efficiency and reduce manual work.</p><br> <p> Use AI for movement schedules, operational updates, logistics data analysis, reports, summaries, and pending follow-ups.</p><br> <p> Maintain and improve digital trackers and identify repetitive tasks that can be automated or simplified using AI.</p><br> <p> Support the Operations Lead in developing more efficient, data-driven operating processes.</p><br> <p><strong>6. Internal Coordination &amp; Follow-Up</strong></p><br> <p> Act as a central coordination point between Operations, drivers, warehouses, sites, suppliers, and logistics partners.</p><br> <p> Maintain daily trackers for vehicle movements, deliveries, inventory transfers, shipments, and pending actions.</p><br> <p> Follow up continuously with stakeholders to ensure tasks are completed on time and prioritize movements according to daily requirements.</p><br> <p> Support urgent and ad-hoc operational requirements.</p><br> <p><strong>Required Skills &amp; Experience</strong></p><br> <p> 2–5 years of experience in operations, logistics, transportation, inventory, warehouse, or a related field.</p><br> <p> Strong practical understanding of UAE domestic logistics and transportation requirements.</p><br> <p> Experience coordinating multiple vehicles/drivers and daily movements is highly preferred.</p><br> <p> Experience dealing with warehouses, suppliers, transport companies, and delivery teams.</p><br> <p> Basic understanding of UAE customs and clearance processes.</p><br> <p> Good knowledge of Microsoft Excel / Google Sheets and operational trackers.</p><br> <p> Comfortable using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar tools for productivity and operational problem-solving.</p><br> <p> Strong communication, organization, and follow-up skills; able to manage multiple requests and changing priorities.</p><br> <p> UAE driving license is a must; Arabic language skills are preferred.</p><br> <p><strong>Key Attributes</strong></p><br> <p> Highly organized and detail-oriented; excellent at follow-ups and closing pending tasks.</p><br> <p> Proactive, responsive, and takes ownership from start to finish.</p><br> <p> Quick to respond to changing operational requirements with strong problem-solving and coordination ability.</p><br> <p> Comfortable working in a fast-paced, hands-on environment.</p><br> <p> Technology-oriented and willing to adopt AI and digital tools to improve productivity.</p><br> <p><strong>Preferred Background</strong></p><br> <p>Candidates from UAE domestic logistics, fleet/transport coordination, distribution, warehousing, trading, field operations, construction/project logistics, or supply chain backgrounds are preferred.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Executive Chef</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.&nbsp;</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As an <strong>Executive Chef</strong>, you will lead the culinary team in delivering exceptional food quality, creativity, and consistency across all dining outlets and banquet operations. And you will oversee all kitchen operations, menu development, food safety, cost control, and team performance while ensuring the highest standards of culinary excellence. Also, you will drive operational efficiency, and guest satisfaction in line with the hotel's brand standards and business objectives.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Provide strategic leadership and oversee all culinary operations across Shangri-La and Traders Hotels, reporting directly to the Complex General Manager.</span></li> <li><span>Lead and manage all culinary operations across multiple restaurants, bars, banquets, in-room dining, and events, ensuring exceptional food quality,presentation, consistency, and service standards while driving operational efficiency and guest satisfaction.</span></li> <li><span>Develop seasonal menus, recipes, and culinary concepts while maintaining profitability and guest satisfaction.</span></li> <li><span>Oversee food cost, inventory, purchasing, labour productivity, and kitchen budgets to achieve financial targets.</span></li> <li><span>Recruit, train and develop the culinary talents while fostering a culture of teamwork, creativity, and continuous improvement.</span></li> <li><span>Ensure full compliance with food safety, hygiene, HACCP, and local regulatory requirements while maintaining a safe and efficient kitchen environment.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Exceptional culinary expertise with extensive knowledge of international and regional cuisines.</span></li> <li><span>Strong leadership and people management skills with the ability to inspire and develop high-performing teams.</span></li> <li><span>Excellent menu planning, recipe development, and food presentation skills.</span></li> <li><span>Strong financial acumen, including budgeting, food cost control, labour management, and inventory optimization.</span></li> <li><span>Thorough knowledge of HACCP, food safety, hygiene standards, and kitchen compliance requirements.</span></li> <li><span>Creative, innovative, and quality-driven with a strong focus on guest satisfaction.</span></li> <li><span>Diploma or bachelor’s degree in culinary arts, Hospitality Management, or a related field preferred.</span></li> <li><span>HACCP and certifications in culinary leadership, nutrition, or international cuisine from a recognized culinary institution are advantageous.</span></li> <li><span>Minimum 10–15 years of progressive culinary experience within luxury hospitality environments with at least 2 years of experience as an Executive Chef.</span></li> <li><span>Proven experience managing à la carte restaurants, all-day dining, banquets, room service, and specialty restaurants with demonstrated success in menu development, cost control, kitchen leadership, and operational excellence.</span></li> <li><span>Experience leading multicultural culinary teams and maintaining high guest satisfaction scores.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose:&nbsp;</b></p><p>To define and lead competence development agenda, securing right leadership and competence to achieve the business plan objectives (increase revenues, workforce planning, support performance, increase commercial outcomes) thus building a high level of competencies and capability that will drive the business forward. To support the organisation in identifying and developing Talent with close partnership with business leaders.</p><p><br></p><p><b>Key Role Specific Accountabilities:&nbsp;</b></p><p>CORE</p><ul><li>To provide strategic support in identifying, developing and positioning of Talent across back office and stores.</li><li>To develop and secure capabilities and leadership by maximising the AL Futtaim Learning Centre (AFLC) offerings and Inter-brand Training College programmes available globally and locally.</li><li>To support the business expansion and growth by leveraging upon the Al Futtaim’s Talent for Growth agenda through a solid and long-term succession plan.</li><li>To identify and implement suggested improvements to Talent and L&amp;D processes through process mapping and review of the activity, in alignment with the Al Futtaim Talent Agenda.</li></ul><p>&nbsp;</p><p>ATTRACT&nbsp;</p><ul><li>To collaborate with the Al Futtaim Acquisition department in ensuring selection assessment aligns with the business competence and leadership requirements.</li><li>To develop and implement Leadership programmes to support development of potentials and leaders at all levels e.g. Grow with Us Programme.</li><li>To work with Al Futtaim Learning Centre in maximum utilisation of Competence and Leadership offerings e.g. Leaders for Growth, Six Sigma, Frontline Leadership.</li><li>To coordinate closely with HRBPs and business managers in ensuring Succession Plan is in place and individual development plan is created to support brand’s growth and expansion.</li><li>To work in partnership with Al Futtaim Emiratisation in ensuring continued learning and development for Emiratis.</li></ul><p>&nbsp;</p><p>ENGAGE&nbsp;</p><ul><li>To collaborate with the business to ensure that competent successors are identified in key roles as per the business structure.</li><li>To comply with Al Futtaim Talent Review guidelines in identifying talent on 9 box grid, as well as implementing action plan for successors in critical roles and high risk level.</li><li>To work closely with Store L&amp;Ds and HRBP in ensuring that the Individual Development Plan (IDP) is accordingly implemented and followed through.</li><li>Business partnering with a variety of stakeholders at all levels to secure competence development / learning development agenda delivers to business objectives.</li><li>To provide support to Store L&amp;Ds for efficient utilisation of the Regional Training Levy budget.</li><li>To support leaders to monitor, measure and report on training &amp; development plans of their co-workers and support in recognising achievements made.&nbsp;</li><li>To collaborate with business partners (AFLC, HRIS) in optimising the use of learning tools and system (IGrow) not only for Learning but for Succession and Development as well.</li></ul><p>&nbsp;</p><p>DEVELOP&nbsp;</p><ul><li>To support the Al Futtaim Talent Review processes by ensuring that all Employee Profiles are updated, and Line Managers have completed Talent Profiles.</li><li>To support in the development and design of individual development plan for co-worker potentials and ensure alignment with company business plans and strategy.</li><li>To define way of working with agile and assignment driven succession planning for key competences.</li><li>To secure learning in the Business implemented and integrated to support learning on both individual level and organizational level.</li><li>To ensure maximum utilisation of AFLC learning offerings to develop capability and leadership skills.</li><li>To ensure delivery of Inter-brand foundation programmes locally to secure competence at all levels.</li><li>To build competence of department trainers in ensuring effective programme delivery, facilitation and learning approach are applied.</li></ul><p>&nbsp;</p><p>RETAIN</p><ul><li>To evaluate and adapt training &amp; development programmes based on changes that occur in the work environment reflecting the corporate values and leadership competence.</li><li>To support in providing the right development framework to retain UAE Nationals within the workforce.</li><li>To undertake Business Needs Analysis on an annual basis to plan, develop and implement the learning and development strategies across the Region.</li><li>To contribute in the enhancement and development of process and systems for measuring learning in line with short and long term business goals.</li></ul><p>&nbsp;</p><p>ENABLER</p><ul><li>To guide the Store L&amp;Ds in Training Budget Exercise and capture potential costs relating to the annual L&amp;D and Talent Management.</li><li>To support the Al Futtaim Talent for specific projects on Talent Initiatives and Programme.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Person Specific:&nbsp;</b></p><p>Education:</p><p>Human Resource, Psychology or Business Management Degree. CIPD qualification desirable</p><p>&nbsp;</p><p>Minimum Experience and Knowledge:&nbsp;</p><p>5 years’ experience in a Training with 12 months experience in a Training Management role; 12 months experience as a Store L&amp;D.</p><p>&nbsp;</p><p>Job-Specific/Technical Skills required to complete the tasks:&nbsp;</p><p>Expertise and experience in designing and implementing leadership capability review and development initiatives, competency frameworks, career development, talent management and succession processes.&nbsp;Budget planning, business acumen, communication design, data analysis, planning &amp; coordination, project management, change management, stakeholder management, Talent and L&amp;D operational audits</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>He/she will have to prepare their own inventory list for their station.</li><li>He/she should have the ability, knowledge and skill to fill in for another chef when he or she is absent from another station. Thus, basic overall knowledge is required.</li><li>Has to make sure that standard recipes and plating guides are followed at all times in her/his outlet</li><li>Provides the Executive Sous Chef with daily market list for her/his outlet and controls personally all goods received, in order to guarantee the quality and quantity</li><li>Has to provide the Executive Sous Chef with recipes and costing as per the requirement</li><li>Assists and proposes to the Executive Sous Chef &amp; Executive Chef special Food Promotions, Events and other Food related activities for her/his outlet</li><li>Interacts and communicates with Outlet Supervisors on daily basis and makes sure all food items are sent to the Outlets are well explained.</li><li>Controls food wastage, without compromising on food quality.</li><li>Recommends changes in systems and procedures to increase efficiency and improve service levels.</li><li>Responsible for maintaining of records / documentation in his / her area as per operational control requirements.</li><li>Maintains excellent intradepartmental communication by means of log books and various other memoranda as specified by the Executive Chef.</li><li>Perform as per Operational Standards.</li><li>Proper grooming at all times.</li><li>Attend training classes as per schedule.</li><li>Show fullest cooperation and respect within the team and other departments.</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul><p><strong>Organization &amp; Set Up</strong></p><br><ul><li>After the set-up of buffets and before the arrival of the customers, and also during the service time, she/he must check the quantity and quality of the food items, as well as the presence of food-labels (name-tags) if required.</li><li>Attends the communication meetings of her/his Outlet, such as daily briefings.</li><li>Personally checks at the end of her/his shift that all equipment is properly working, clean, are in appropriate place and nothing is left around, which can be hazardous to others.</li><li>At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operation.</li><li>Shares his skill and knowledge with all employees.</li><li>Applies HACCP as per the Hotel Standard.</li></ul><p><strong>During the operations, in the restaurant &amp; Infront of the guest</strong></p><br><ul><li>Helps and assists the guest to explain dishes and recommends food specialties and promotions if available.</li><li>Makes sure buffets are refilled at all times and all food quality of the products is as per our standard.</li><li>Creates an atmosphere of tranquility amongst the brigade.</li><li>Checks the standard and quality of food which leaves the kitchen</li></ul><p><strong>General &amp; Misscelaneous</strong></p><br><ul><li>To be punctual on duty and ensure the same of your employees.</li><li>Be well groomed to the standards laid down. Insist on the same standard for your employees.</li><li>To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures</li><li>To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment</li><li>To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.</li><li>To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.</li><li>To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs</li><li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>Food &amp; Beverage Production Operational Standards, Policy &amp; Procedure Adherence</li><li>Full compliance with HACCP standards and certification</li><li>Diploma or degree in vocational hospitality, 1-2 years experience in 4-5 star Hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Storekeeper, One and One Za'abeel</span></span></span>&nbsp;<br> <span><span>(<span>20688</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br> <span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&amp;Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role&nbsp;</strong></span></p><br> <br> <p><span><span><span>Storekeeper, Housekeeping is in charge of requesting and replenishing the floor items to deep the par stock accordingly, in accordance with the Policies and Standards set by One&amp;Only One Za’abeel</span><span>.</span></span></span></p><br> <br> <p><span><strong><span>Key Duties and Responsibilities</span></strong></span></p><br> <br> <ul> <li> <p><span><span>To have a sound knowledge of One&amp;Only Standards pertaining to the Hotels and the Department.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Issues request and replenish the guest room and </span><span>private bar</span><span> item to reach the par stock accordingly, by raising weekly / monthly store requisition through system.&nbsp;</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Ensure all store requisitions are </span><span>approved </span><span>by the Executive Housekeeper and approved depending upon the hotel's operations procedure.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure the invoices &amp; POs raised are well tracked and filed for record keeping.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Maintain clear and </span><span>organized</span> <span>records to ensure all reports and invoices are filed and stored properly.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Maintain and update all requisition records.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Monitor PAR levels for all housekeeping and laundry items to ensure proper levels.</span></span></p><br> </li> </ul> <br> <br> <ul> <li> <p><span><span>Prepares the daily stock and store-related reports.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Prepares report of monthly amenities consumption to Executive Housekeeper.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Report in writing all supplies which are not available to the Laundry Manager &amp;</span> </span><span><span>Assistant Manager.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Monitors guest room items quality and </span><span>private bar </span><span>items expiry dates.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Store housekeeping and laundry operational stock.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Check day-to-day on storage facilities for upkeep and hygiene</span><span> and follows DM approved guidelines.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Receive and store direct deliveries.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Verify goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure the quantity requested and the quantity issued always matches.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Refuse acceptance of damaged, unacceptable, or incorrect items.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure cleanliness of all areas, keeping storage areas clean &amp; tidy and in strict compliance with hygiene regulations.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Conduct inventory of cleaning equipment.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Maintain and update the equipment’s record file.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Collect supplies from General Stores.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Prepare and issue Housekeeping supplies to all floors.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Coordinate the repair of cleaning equipment including chemical dispensers.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Record all cleaning equipment sent out for repair and prepare the corresponding gate pass.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Dispose of unusable cleaning equipment.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Coordinate furniture repairs with Engineering and Team Leaders.</span></span></p><br> </li> </ul> <br> <br> <ul> <li> <p><span><span>Keep the storeroom neat and in good order.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Support administrational tasks as required.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Set-up and organize all Prohost refill to each floor.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure all trolleys are stocked neatly with per stock daily.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure all stocking is completed and distributed timely.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ensure spare stock of supplies as per set standard is available in the store pantries.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Supervise all linen runners.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Spot check trolleys preparation and delivery accuracy.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Recommend stock level on trolleys in high – low season.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Oversee Laundry contractors team.</span><span> Rules and regulations for storage.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Comply with HS&amp;E</span></span></p><br> </li> </ul> <br> <p><span><strong>About You&nbsp;</strong></span></p><br> <br> <ul> <li> <p><span><span>Must have a High School graduation certificate or any equivalent combination of training and experience.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Must have at least 1 year of experience in a similar role in the Middle East and in a five-star Hotel.&nbsp;</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Must have a good understanding of Housekeeping and Purchasing operations.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Must be competent in English and literate in Computing using Microsoft Office.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Must be able to communicate well with good interpersonal skills.</span></span></p><br> </li> </ul> <br> <br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<p>Marketing and Social Media Specialist</p><p><u>Job Summary</u></p><p>We are seeking a creative, organized, and results-driven Marketing and Social Media Specialist to strengthen our brand presence, generate qualified leads, and support the company’s commercial objectives.</p><p>The successful candidate will have experience in integrated advertising and marketing, social media management, email marketing, experiential marketing, and lead-generation campaigns. Applicants from all industries are welcome, provided they have relevant marketing and communications experience.</p><p>Key Responsibilities</p><ul><li><p>Develop and implement integrated marketing and advertising strategies across digital and traditional channels.</p></li><li><p>Plan and execute campaigns that deliver consistent messaging across social media, email, websites, paid advertising, events, and offline marketing.</p></li><li><p>Manage social media channels, including LinkedIn, Instagram, Facebook, TikTok, and other relevant platforms.</p></li><li><p>Create, schedule, and publish engaging written, visual, and video content.</p></li><li><p>Develop and manage content calendars for campaigns, promotions, events, partnerships, and company announcements.</p></li><li><p>Plan and execute email-marketing campaigns, including newsletters, promotional emails, automated journeys, and lead-nurturing communications.</p></li><li><p>Manage contact lists, audience segmentation, campaign scheduling, testing, and performance reporting.</p></li><li><p>Develop lead-generation campaigns designed to attract, capture, qualify, and nurture prospective customers.</p></li><li><p>Work with sales and business-development teams to define target audiences, campaign objectives, lead criteria, and follow-up processes.</p></li><li><p>Create campaign landing pages, lead forms, calls to action, and supporting marketing materials.</p></li><li><p>Plan and coordinate experiential marketing activities, including events, exhibitions, activations, product demonstrations, sponsorships, and customer-engagement experiences.</p></li><li><p>Coordinate event logistics, promotional materials, vendors, partners, and post-event lead follow-up.</p></li><li><p>Support paid advertising campaigns across platforms such as Google, Meta, LinkedIn, and other relevant channels.</p></li><li><p>Create marketing materials, including social media posts, newsletters, presentations, brochures, advertisements, articles, case studies, and website content.</p></li><li><p>Maintain a consistent brand voice and visual identity across all customer touchpoints.</p></li><li><p>Monitor market trends, audience interests, competitor activities, and emerging marketing opportunities.</p></li><li><p>Manage online comments, messages, reviews, and enquiries professionally and promptly.</p></li><li><p>Track campaign performance and prepare reports on reach, engagement, leads, conversion rates, cost per lead, customer acquisition, and return on investment.</p></li><li><p>Recommend improvements based on performance data, customer feedback, and marketing best practices.</p></li></ul><br><p>Key Performance Indicators</p><ul><li><p>Number and quality of leads generated</p></li><li><p>Lead-to-customer conversion rate</p></li><li><p>Cost per lead and customer-acquisition cost</p></li><li><p>Email open, click-through, and conversion rates</p></li><li><p>Growth in audience reach and engagement</p></li><li><p>Website traffic and landing-page conversions</p></li><li><p>Event attendance and post-event lead generation</p></li><li><p>Campaign return on investment and advertising spend</p></li><li><p>Quality, consistency, and timely delivery of content</p></li><li><p>Growth in brand awareness and online visibility</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p><ul><li><p>Bachelor’s degree in Marketing, Communications, Business, Media, Advertising, Public Relations, or a related field.</p></li><li><p>At least two years of relevant experience in integrated marketing, advertising, social media, email marketing, experiential marketing, or lead generation.</p></li><li><p>Applications are welcomed from candidates with experience in any industry.</p></li><li><p>Demonstrated experience planning and delivering campaigns across multiple marketing channels.</p></li><li><p>Experience using email-marketing or marketing-automation platforms.</p></li><li><p>Proven ability to create and manage lead-generation and lead-nurturing campaigns.</p></li><li><p>Experience supporting events, activations, exhibitions, or other experiential marketing initiatives.</p></li><li><p>Strong knowledge of major social media platforms and digital marketing practices.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Strong copywriting, editing, proofreading, and storytelling abilities.</p></li><li><p>Experience using content-creation and design tools such as Canva or Adobe Creative Suite.</p></li><li><p>Familiarity with social media scheduling, analytics, CRM, and digital advertising tools.</p></li><li><p>Ability to manage multiple projects, prioritize tasks, and meet deadlines.</p></li><li><p>Strong attention to detail, creativity, commercial awareness, and organizational skills.</p></li></ul><p>Preferred Skills</p><ul><li><p>Experience managing paid campaigns through Meta Ads Manager, Google Ads, LinkedIn Campaign Manager, or similar platforms.</p></li><li><p>Familiarity with CRM and marketing-automation platforms such as HubSpot, Mailchimp, Salesforce, or equivalent systems.</p></li><li><p>Experience with audience segmentation, automated email journeys, A/B testing, and campaign optimization.</p></li><li><p>Knowledge of search engine optimization, content management systems, landing pages, and website analytics.</p></li><li><p>Experience coordinating agencies, media partners, influencers, event suppliers, and external vendors.</p></li><li><p>Ability to interpret marketing and sales data and turn insights into practical actions.</p></li></ul><p>Key Competencies</p><ul><li><p>Integrated advertising and marketing</p></li><li><p>Social media and content management</p></li><li><p>Email marketing and automation</p></li><li><p>Experiential marketing and event coordination</p></li><li><p>Lead generation and nurturing</p></li><li><p>Campaign planning and execution</p></li><li><p>Copywriting and brand storytelling</p></li><li><p>Audience and community engagement</p></li><li><p>Performance analysis and reporting</p></li><li><p>Project and time management</p></li><li><p>Cross-functional collaboration</p></li><li><p>Creativity, adaptability, and initiative</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Representative, Resort Kiosk</span></span></span>&nbsp;<br><span><span>(<span>20636</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p>The Representative, Resort Kiosk requires extensive guest interaction which needs to be maintained in a professional and friendly manner. The majority of the time, the Resort Kiosk Rep will be located in the East and West Towers, as well as the Leap of Faith Kiosk, but may be called upon to assist in all areas of the operation as required by the Management Team. Team members are responsible for handling guest queries, reservations/sales and customer service for all Dolphin Bay, Sea Lion Point, Marine Animal Interactions,&nbsp; as well as, Cabana Rentals at Aquaventure Water Park and the ATP Hotel Pool or as required by the Management Team. The position requires having extensive knowledge of all of the Atlantis the Palm Resort Activities pertaining to the 4 main attractions at Atlantis the Palm, as well as good product knowledge of the resort as a whole.</p><br> <p><strong>About the Role</strong></p><br> <ul> <li>Listening to the guests requirements and presenting appropriately to make a sale</li> <li>Provide excellent customer service and selling the product that best suits the guests needs</li> <li>Maintaining and developing relationships with existing guests in person and possible follow up via telephone calls and emails</li> <li>Responding to incoming guests either in person, via email and phone enquiries, in a matter that best represents Atlantis the Palm’s 5 Star Service</li> <li>Advising guests on product developments and discussing special promotions</li> <li>Challenging any objections with a view to getting the guests to buy</li> <li>Handling internal Attraction/Interaction bookings from Guest Services, Imperial Club, VIP Services, etc.</li> <li>Responding to emails in a timely manner</li> <li>Answering general queries for all programs in the Marine and Waterpark Division.</li> <li>Answering general queries for all parts of the resort.</li> <li>Processing of payments for interaction bookings</li> <li>Resolving guest queries, concerns and/or complaints</li> <li>Perform any and all tasks as assigned by your supervisors necessary within the operation of Dolphin Bay, Aquaventure Water Park, Sea Lion Point and The Lost Chambers Aquarium</li> <li>Other assigned duties necessitated by operational demand</li> <li>Representing their company at trade exhibitions, events and demonstrations</li> <li>Familiar with Galaxy, eGalaxy and IOS operating Systems</li> <li>Reviewing your own performance in order to hit and exceed daily and monthly targets</li> <li>Check the daily inventory report for all inventoried interactions/cabana’s etc</li> <li>Accurately recording sales and order information, and entering figures into our computer system</li> <li>Attending team meeting and sharing best practice with colleagues</li> <li>Making accurate, rapid cost calculations and providing customers with accurate quotations</li> </ul> <p><strong>About You</strong></p><br> <ul> <li>Previous experience with B2C Sales and high quality guest service oriented organization</li> <li>High School degree required</li> <li>Previous experience with daily resort reception operations, reservation systems, call center operation, and guest service activities preferred</li> <li>The ability to anticipate and deliver superior guest service</li> <li>Ability to work outdoors, as well as, fast pace conditions</li> <li>Must be able to stand for long time periods, and be able to work in inclement weather conditions</li> <li>Ability to be flexible with work schedule including weekends and holidays</li> <li>The ability to troubleshoot and resolve problems quickly</li> <li>Demonstrates the ability to communicate in a clear and professional manner</li> <li>Excellent interpersonal, teamwork and planning skills</li> <li>Proficient in the use of computer software and systems</li> <li><u>Essential</u> to position &amp; to executing job responsibilities. Fluent in English, (Arabic, Russian, Chinese a plus<em>)</em></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>1. To support the Manager Trade Marketing in executing all trade marketing activities for assigned categories and ensuring smooth execution of these activities<br> 2. To handle sales and operations for the business unit and liaise with the sales team to conduct promotion activities and achieve agreed volumes, market executions and OSA targets</p><br> <br><br>Roles &amp; Responsibilities <br><p>1. Work in close coordination with the Manager Trade Marketing to develop the RTM strategy document so as to implement the operating plan and strategy needed to achieve the assigned categories’ business targets<br> 2. Support the Head Sales – Modern Trade and Manager – Trade Marketing in developing the short term and long term channel sales strategy for Modern Trade customers<br> 3. Ensure daily issuance of sales tracking reports at category level and monthly updation of targets based on aligned forecast to drive sales objectives at category level<br> 4. Maintain the customer master database and ensure all relevant documents like trade license, passport copy as well as the credit limit of the customer are validated before entering the details in the master database<br> 5. Ensure data in the customer database is accurate, consistent and in agreement with all the relevant stakeholders<br> 6. Create and analyse customer master data reports to study customer trends<br> 7. Coordinate with the sales team in the region and ensure employees have appropriate training and understanding of MIS for accuracy of the customer master database<br> 8. Ensure annual updation of RTM document<br> 9. Maintain a high field capability score (FCS) by ensuring effectiveness of the various field activities and provide suitable training to sales representatives to increase the score<br> 10. Drive FCS across assigned markets through daily issuance of FCS Tracker and organize monthly review sessions with sales team to track the performance on an ongoing basis<br> 11. Ensure on-shelf availability (OSA) &nbsp;and issue and track reports for GT and MT at the category level<br> 12. Ensure effective coverage targets are met at a regional level, confirm that all retailers in the region are being catered to, track reports and present the same to the relevant stakeholders<br> 13. Support Manager – Trade Marketing in&nbsp; the development and production of promotional displays and point of promotion across channels<br> 14. Track Trade Marketing expenses as per the plan agreed for category for the execution at customer level. Visit markets with the Manager – Trade Marketing and audit the merchandising and trade marketing execution in the Modern Trade stores and outlets<br> 15. Formulate journey plans for sales persons and plan an effective sales route to ensure maximum coverage<br> 16. Forecast and plan the coming months’ targets and assist the category teams in cascading of targets to the sales representatives<br> 17. Work closely with sales team to ensure trade marketing strategies are aligned with sales objectives<br> 18. Prepare quarterly and monthly business review reports and presentations by coordinating with the relevant departments<br> 19. Oversee development of appropriate systems and policies to enable capability development of employees<br> 20. Allocate work to subordinates, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency<br> 21. Drive the engagement and satisfaction of the team through holding periodic meetings to discuss the achievements and address any employee issues and/or concerns. Build an effective, efficient and motivated team<br> 22. Supervise direct reportees in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counselling. Provide recommendations to HR on hiring and promotions</p><br> <br><br>KPIs <br><p>1. On-shelf availability (OSA)<br> 2. Achievement of annual sales target<br> 3. Development of RTM documents and bi-annual updation<br> 7. Setup coverage as per RTM<br> 8. 80% ECO of direct coverage<br> 9. TMI Budget management &amp; Maintenance in Siebel<br> 10. Forecast Accuracy<br> 11. Stock Freshness&nbsp;&nbsp;</p><br> <br><br>Work Experience Requirement <br><p>6+ years of related experience including specific trade marketing experience within the FMCG industry</p><br> <br><br>Qualification <br><p>• Bachelor’s in Marketing<br> • MBA or Post-Graduate Diploma in Management with specialization in Marketing from a reputed university is preferred</p><br> <br><br>Competencies <br>Knowledge of Value Chain Management<br>Trade Marketing and Category management<br>Sales and Distribution Strategy Management<br>Consumer Behavior B2B and B2C<br>Knowledge of International and/or Local Laws and Regulations<br>Communicating effectively<br>Self and Team Management<br>Planning &amp; Decision Making<br>Customer Centricity<br>Ownership &amp; Result Orientation<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description The Role</p><p>You will be a Senior Consultant within the Cyber Defense and Response team, supporting the delivery of red team operations, penetration testing, adversarial emulations, and SOC maturity assessment projects for our clients across various sectors.&nbsp;</p><br><p><br> The ideal candidate will have hands-on experience simulating real-world attacks across enterprise environments and executing various types of assessments including web, mobile, API, and network VAPT. The candidate should be technically proficient in using offensive security tools, command-and-control (C2) infrastructure, and conducting social engineering engagements as part of red team operations.</p><br><p>This is a remote opportunity for candidates based in Egypt, with occasional on-site travel to UAE/KSA on a need basis.</p><br><p>In addition to technical responsibilities, you will assist with business development activities such as proposal preparation, effort estimation, and staffing inputs for offensive security projects.<br> If you are passionate about cyber security, enjoy solving complex technical challenges, and want to grow your career in offensive and defensive security, then this role is for you.</p><br>Responsibilities<ul> <li>Executing penetration tests of web applications, mobile applications, APIs, and network infrastructure.</li> <li>Participating in red team and social engineering engagements, including phishing and physical intrusion scenarios under supervision or defined playbooks.</li> <li>Setting up, maintaining, and operating C2 infrastructure using tools such as Cobalt Strike, Sliver, or similar frameworks.</li> <li>Assisting in adversary emulation exercises based on frameworks like MITRE ATT&amp;CK.</li> <li>Preparing detailed, risk-based reports and presenting technical findings to internal and client teams.</li> <li>Developing and maintaining internal tools, scripts, and documentation for offensive testing.</li> <li>Collaborating with other teams including blue/purple teams to improve client defenses.</li> <li>Staying up-to-date with the latest offensive security techniques, vulnerabilities, and tools.</li> <li>Developing an understanding of KPMG’s broader offerings to enable identification of business opportunities.</li> <li>Supporting with business development activities including proposal development, budgeting, etc.</li> <li>Developing constructive client relationships, both inside and outside of KPMG.</li> <li>Building out and maintaining a professional network.</li> <li>Being a trusted advisor and a role model for quality and risk management practices.</li> <li>Upholding KPMG’s values by acting with integrity.</li></ul>The Person<p>We are looking for a technically strong and client-focused professional with experience in delivering and managing offensive and defensive security assessments. The ideal candidate should demonstrate:</p><br><ul> <li>At least 5+ years of experience in cyber security, with a focus on offensive security and VAPT.</li> <li>Strong understanding and experience with common penetration testing methodologies (e.g., OWASP, PTES, NIST).</li> <li>Practical experience in performing Web, Mobile, API, LLM, cloud and network-based VAPT assessments.</li> <li>Practical experience in conducting secure source code reviews in languages such as JavaScript (Node.js), C#, Python, Swift, Java, Dart, SQL, etc.</li> <li>Practical experience with red teaming &amp; purple teaming concepts, such as social engineering, initial access, lateral movement, data exfiltration, security tooling etc.</li> <li>Experience in setting up, using and maintaining C2 platforms (e.g., Cobalt Strike, Mythic, etc.).</li> <li>Practical experience in conducting secure configuration reviews of network and application infrastructure components in line with industry leading benchmarks such as CIS and STIG.</li> <li>Experience delivering cyber security services in a consulting environment is required; prior experience with a Big Four firm is a plus.</li> <li>Strong problem-solving skills and attention to detail in execution and reporting.</li> <li>Team-oriented attitude with a willingness to learn and contribute to project success.</li> <li>Ability to work in fast-paced environments and meet deadlines.</li> <li>Proven ability to deliver work at sustained levels of high intensity, and inspire drive and resilience in others.</li> <li>Proven ability to analyze problems, identify core issues and recommend appropriate solutions.</li></ul>Qualifications and Skills<ul> <li>Bachelor’s degree in Computer Science, Information Security, or a related field.</li> <li>OSCP certification is mandatory. In addition, candidates must hold at least one of the following: OSEP, OSWE, CCT INF and CCT APP.</li> <li>Proficiency with industry-standard tools such as Burp Suite, Nmap, Metasploit, BloodHound, etc.</li> <li>Proficient in at least one scripting language such as Python, PowerShell, or Bash.</li> <li>Proficient in at least one programming language such as Java, C#, or JavaScript.</li> <li>Excellent presentation and communication skills (both written and oral).</li> <li>Ability to interact with senior stakeholders in client organizations.</li> <li>Commitment to continuous learning and professional development in offensive and defensive security.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p>Job Description</p><br><p>Sales Operations provides the sales organization with tools, data, and resources to enable the team they support to drive the business. They may be responsible for the overall efficiency and effectiveness of the assigned sales organization. The Sales Operations team aggressively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.</p><br><p><b>Order Management </b></p><br><ul><li>Track and manage dealers’ vehicles from order entry to shipment</li><li>Assist dealers with queries raised on order placement in Order Work Bench (OWB), working with MEO product marketing managers and NA order fulfilment team to ensure OWB is ready for order placements. &nbsp;Scheduling of vehicles for production and shipment documentation</li><li>Work with the ME dealers to correct vehicle order discrepancies to facilitate timely release</li><li>Ensure dealer orders matches allocation/consensus</li><li>Ensure systems readiness for acceptance of orders (new or carry over models)</li></ul><p><b>Production &amp; Shipment tracking</b></p><br><ul><li>Actively interface with International Product Center (IPC) and off-shore production plants as required</li><li>Provide field teams with order pipeline reports, and logistics and order tracking support</li><li>Highlight potential delays in production and shipment to MEO management and field teams.</li><li>Liaise with dealers, product managers, sales managers, source plants and IPC to resolve any issues on order and shipment discrepancies.</li><li>Weekly tracking, analyzing and communication of the order and shipment tracker tool with IPC and dealers</li><li>Support MEO vehicle wholesale objective by liaising with GMNA logistics, off-shore source plants and DFYoung</li><li>Participate in the weekly shipment calls</li><li>New launch order and shipment tracking</li><li>Publish weekly reports to the field and marketing teams</li><li>Support wholesales FC</li><li>Process conformity certificate application and payments</li></ul><p><b>Distribution and Sales ad-hoc requests</b></p><br><ul><li>Provide regular dealer updates on allocation, order details and shipping schedules</li><li>Administration support for dealer and MEO system enquiries incl. PRs/budget control support</li><li>Manage sales allowances process, guidelines and claims</li></ul><p><b>Customer focus</b></p><br><ul><li>Responsible for dealer communication related to production and shipment</li><li>Establish strong collaboration between dealers and distribution team, source plants, logistics providers and field team to ensure visibility and transparency</li><li>Develop and manage regular communication to dealers with relevant information, lead activities to engage with dealers, identify issues and resolve through regular operational calls</li><li>Focus on high risk, large value shipments and provide pre-alerts to dealers</li><li>Assess communication frequency / means / recipients to identify room for improvement</li><li>Co-ordinate logistics</li></ul><p><b>Database Management</b></p><br><ul><li>Manage all distribution data and reports and follow up with all stakeholders for timely updates</li><li>Develop ad-hoc reports as required by leadership</li></ul><ul><li>Internal Only Job Specifications</li></ul><p>Internal Only Job Specifications</p><br><p><b>Knowledge and Experience:</b></p><br><ul><li>3 – 5 years of similar / automotive experience</li><li>MS Office tools, SAP (supportive)</li><li>Understanding of the automotive / logistics business is preferred but not essential.</li></ul><p><b>Education:</b></p><br><ul><li>Minimum BA/BS degree in Business Administration or Engineering.&nbsp;</li></ul><p><b>Skills:</b></p><br><ul><li>Excellent written and oral skills in English</li><li>Interpersonal skills required for internal and external relationships</li><li>Analytical skills to be able to interpret data</li><li>Problem solving skills to identify and resolve problems</li><li>Business Planning and Customer Relationship Management</li><li>Presentation skills</li></ul><p><b>Competencies:</b></p><br><ul><li>Working with Ambiguity</li><li>Timely Decision Making</li><li>Functional / Technical Skills</li><li>Integrity and Trust</li><li>Drive for Results</li><li>Action and Detail Oriented</li></ul>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology, being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology as a <strong>Senior Technical Engineer - </strong><span><strong>Adoption and Digital Enablement</strong></span>.</p><br><br><p><span>The <strong>Senior Technical Engineer - </strong><span><strong>Adoption and Digital Enablement</strong></span>will d</span>esign, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages assigned. Foster the development of high-performing technical teams to meet strategic architectural objectives</li><li>Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.</li><li>Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.</li><li>Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.</li><li>Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 &amp; 2 incidents are configured within EMS.</li><li>Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.</li><li>Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.</li><li>Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..</li><li>Manage 'End-of-life' replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.</li><li>Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Degree or Honours (12+3) or equivalent.</li><li>5+ years of experience in Information Technology.</li></ul><p><strong>Skills/Knowledge:</strong></p><br><br><ul><li>Strong IT background with proven experience in end-user technology adoption, digital workplace solutions, and change enablement initiatives.</li><li>Ability to create engaging user-focused content, including training materials, guides, communications, presentations, and knowledge articles.</li><li>Excellent stakeholder engagement and facilitation skills, with the ability to lead workshops, demonstrations, user forums, and technology awareness sessions.</li><li>Solid understanding of Microsoft 365 ecosystem, including SharePoint, Teams, Power Platform, Copilot, and related productivity and collaboration tools.</li><li>Experience driving adoption of emerging technologies, including AI-powered solutions, automation platforms, and workplace technology innovations.</li><li>Knowledge of Audio-Visual (AV) technologies, meeting room solutions, and modern collaboration environments.</li><li>Strong communication, influencing, and relationship management skills, with the ability to engage users across all organizational levels.</li><li>Analytical mindset with experience measuring adoption metrics, user feedback, and business outcomes to continuously improve technology utilization.</li></ul><p><strong>Leadership Role: No</strong></p><br><br>Salary &amp; benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span>www.emirates.com/careers.</p><br><br><br> </div>

<br><p><strong>Consumer Protection & Customer Support Framework</strong><br></p><ul><li><p>Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital money transfer, and wallet channels.</p></li><li><p>Assist in maintaining customer support procedures used by front-line staff and digital support channels.<br></p></li></ul><p><strong>Complaint & Inquiry Intake</strong><br></p><ul><li><p>Assist in receiving and recording customer inquiries, requests, and complaints through telephone, email, website, mobile application, in-app chat, social media, walk-in, and other approved channels.</p></li><li><p>Acknowledge customer complaints promptly and ensure they are logged accurately in the complaint management system with the correct category, channel, product, and priority.</p></li><li><p>Ensure all customer interactions are documented in line with internal recordkeeping and regulatory requirements.<br></p></li></ul><p><strong>Complaint Handling & Resolution Support</strong><br></p><ul><li><p>Ensure customer complaints are handled fairly, consistently, and within regulatory and internal turnaround times.</p></li><li><p>Escalate unresolved, sensitive, or high-risk customer issues to the Customer Support Officer or management without delay.</p></li><li><p>Analyse recurring complaint themes and customer feedback trends.</p></li><li><p>Support root cause analysis of customer complaints and service issues.</p></li><li><p>Recommend improvements to customer journeys, processes and controls.<br></p></li></ul><p><strong>Customer Case Management</strong><br></p><ul><li><p>Support the Customer Support Officer in monitoring complaint resolution timelines and following up with relevant departments.</p></li><li><p>Keep customers informed of the status of their requests and complaints in accordance with established service standards.</p></li><li><p>Coordinate with branch staff and internal departments to obtain information required for complaint investigations.</p></li><li><p>Maintain accurate records of customer enquiries, complaints, supporting documentation and resolutions.</p></li><li><p>Track customer cases through to closure and ensure all actions are completed and appropriately documented.<br></p></li></ul><p><strong>Root Cause & Continuous Improvement</strong><br></p><ul><li><p>Help identify recurring customer issues, complaint themes, and pain points, and recommend process improvements to enhance customer experience and consumer protection outcomes.</p></li><li><p>Support root-cause analysis of significant complaints and service failures, and follow up on corrective actions with the relevant business owners.</p></li><li><p>Provide customer voice input into new product launches, journey enhancements, and communication changes.<br></p></li></ul><p><strong>Consumer Protection & Regulatory Compliance</strong><br></p><ul><li><p>Any customer conduct concerns, operational issues or potential regulatory breaches should be immediately reported to the Customer Support Officer.</p></li><li><p>Support compliance with applicable consumer protection regulations, internal policies and service standards.</p></li><li><p>Ensure customer communications are clear, fair, accurate and not misleading.</p></li><li><p>Maintain confidentiality and handle sensitive customer information appropriately.</p></li><li><p>Liaise effectively with branches, departments, customers and service providers where applicable.<br></p></li></ul><p><strong>Reporting & Analytics</strong><br></p><ul><li><p>Assist in timely preparation of complaint reports, customer feedback summaries, service quality metrics, and regulatory reports as required.</p></li><li><p>Help track key customer support KPIs such as complaint volumes by channel and product, resolution turnaround times, first-contact resolution, escalation rates, and customer satisfaction scores.</p></li><li><p>Maintain complaint and enquiry registers and ensure records remain accurate and up to date.</p></li><li><p>Assist in compiling complaint statistics, trend analysis and management information reports.<br></p></li></ul><p><strong>Cross-Functional Coordination</strong><br></p><ul><li><p>Coordinate with branch staff, Operations, Compliance, Fraud, AML, IT, Product, and Marketing teams to obtain information required for complaint investigations and customer responses.</p></li><li><p>Support handoffs to Fraud and AML Compliance where a complaint may indicate fraud, financial crime, or a suspicious activity concern.</p></li><li><p>Support handoffs to Regulatory Compliance where a complaint indicates a potential regulatory breach or consumer protection concern.</p></li></ul><p><strong>Escalation & Risk Awareness</strong><br></p><ul><li><p>Immediately report any customer conduct concerns, operational issues, service failures, or potential regulatory breaches to the Customer Support Officer.</p></li><li><p>Flag potential fraud, AML, scam, social engineering, or unauthorized transaction cases raised by customers for prompt investigation by the Fraud or AML team.<br></p></li></ul><p><strong>Customer Awareness & Education</strong><br></p><ul><li><p>Support customer awareness and education programes launched by the exchange, including fraud awareness, safe use of the wallet and digital services, remittance safety, and consumer rights.<br></p></li></ul><p><strong>Confidentiality & Conduct</strong><br></p><ul><li><p>Maintain confidentiality and handle sensitive customer information in accordance with data protection and internal policies.<br></p></li></ul><p><strong>Performance Measures ("How Success is Defined")</strong><br></p><p>· Customer enquiries and complaints managed within service level and regulatory timelines.</p><p>· Accurate and timely complaint logging and case administration.</p><p>· High-quality customer communications and correspondence.</p><p>· Positive customer satisfaction and feedback outcomes.</p><p>· Effective identification and escalation of customer concerns.</p><p>· Accuracy and quality of reporting and records.</p><p>· Positive audit and compliance outcomes.</p><p>· Strong collaboration with branches and internal stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1–3 years of experience in customer service, customer support, complaint handling, contact center operations, or administrative support.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>Excellent customer service and interpersonal skills.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>Ability to work effectively within a team and collaborate with multiple departments.</p></li><li><p>Basic understanding of customer complaint handling processes and service quality standards.<br></p></li></ul><p><strong>Desirable</strong><br></p><ul><li><p>Experience within financial services, banking, exchange houses or other regulated environments.</p></li><li><p>Previous complaint-handling or customer care experience.</p></li><li><p>Knowledge of customer service standards and consumer protection principles.</p></li><li><p>Experience using customer relationship management (CRM) or case management systems.</p></li><li><p>Understanding of UAE financial services operations, remittance services, and customer onboarding processes.</p></li><li><p>Additional language skills such as Arabic, Hindi, Urdu, Tagalog, Malayalam, or other languages commonly used by customers in the UAE is a plus.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are hiring an Assistant Manager - Production for one of our clients, a leading metal and steel manufacturing company based in Abu Dhabi, UAE.</span></span><b><span>About Our Client</span></b></p><br><p><span>Our client is a leading metal and steel manufacturing company based in Abu Dhabi, UAE, recognized for delivering high-quality steel products and engineering solutions to a wide range of industries. With a strong commitment to operational excellence, innovation, and safety, the company operates state-of-the-art manufacturing facilities and adheres to international quality standards. &nbsp;</span><b><span>Key Responsibilities</span></b></p><br><ul><li><span><span><span>Operational areas include the Re-heat Furnace, Mill Rolling Processes, and Finishing End. The plant operates on a 24-hour, 7-day, 3-shift operational basis. Customers expect high-quality service, including accurate, timely deliveries and exceptional product quality.</span></span></span></li><li><span><span><span>Facilitate safe processes and work practices.</span></span></span></li><li><span><span><span>Facilitate solutions to critical technical, operational, scheduling, and resource-related issues to ensure maximum plant utilization and contribution.</span></span></span></li><li><span><span><span>Provide professional advice and support to all levels of the business on Rolling and Finishing End process-related issues to ensure that the production capability of the business is optimized.</span></span></span></li><li><span><span><span>Significantly and proactively contribute to, advise on, and support the HSM Business Development and Strategic Planning processes.</span></span></span></li><li><span><span><span>Effectively plan plant, departmental, and individual objectives derived from the company’s short-term and long-term business objectives.</span></span></span></li><li><span><span><span>Ensure the effective achievement of Rolling and Finishing Processes functional objectives through leadership of production, maintenance, and associated functions by setting departmental and individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals to ensure the highest level of performance is achieved.</span></span></span></li><li><span><span><span>Support the Manager in preparing and managing annual budgets and cost management activities by utilizing appropriate information and identifying potential improvements within the areas of responsibility.</span></span></span></li><li><span><span><span>Support the Manager in preparing and managing OPEX and CAPEX budgets for the assigned area of responsibility.</span></span></span></li><li><span><span><span>Support the Manager in collaborating with various departments to develop a deep understanding of customer expectations, relationships, alliances, and service levels.</span></span></span></li><li><span><span><span>Support the Manager in collaborating with departments to implement effective Asset Management, Maintenance, and Shutdown strategies and activities.</span></span></span></li><li><span><span><span>Support the Manager in ensuring that resources are provided according to the defined organizational structure and are optimally utilized, with effective communication maintained across all levels.</span></span></span></li><li><span><span><span>Ensure safety across all processes and operational situations. Develop a strong safety culture, update or create work instructions, ensure the safety of personnel and equipment within the area of responsibility, and establish risk assessments when required.</span></span></span></li><li><span><span><span>Ensure that areas under responsibility are managed in accordance with QA procedures and instructions, updating them whenever required.</span></span></span></li><li><span><span><span>Support the Manager in directing the planning and allocation of physical and human resources, and oversee the implementation of appropriate processes, controls, and instructions within Rolling Processes to ensure all activities are carried out efficiently and cost-effectively.</span></span></span></li><li><span><span><span>Support the Manager in ensuring effective coordination of departmental activities, external suppliers, and other external agencies to achieve departmental objectives.</span></span></span></li><li><span><span><span>Personally resolve critical technical and production issues in coordination with the Manager to minimize production downtime.</span></span></span></li><li><span><span><span>Lead and promote technical development of plant equipment and processes to ensure continuous improvement in production and operational performance within the area of responsibility, in coordination with the Manager.</span></span></span></li><li><span><span><span>Ensure the implementation and adherence to a robust quality management system to ensure that the final product meets customer expectations and non-conformances are minimized.</span></span></span></li><li><span><span><span>Support the Manager in directing the implementation of approaches for Rolling Processes, Finishing End Processes, and equipment maintenance to ensure maximum plant availability within the area of responsibility.</span></span></span></li><li><span><span><span>Support the Manager in establishing a maintenance system to capture all equipment-related costs and ensure the proper implementation of predictive and preventive maintenance activities within the area of responsibility.</span></span></span></li><li><span><span><span>Support the Manager in recommending a capital plan for Rolling and Finishing Processes that defines Emirates Steel’s anticipated capital expenditure requirements, ensures the company has the physical capability to achieve its strategic objectives, and evaluates the impact of capital expenditure on cash flows within the area of responsibility.</span></span></span></li><li><span><span><span>Support the Manager in directing the ongoing review of the physical condition of all Emirates Steel assets within Rolling and Finishing Processes to ensure that assets remain in suitable condition to support organizational strategic objectives and comply with relevant legislation within the area of responsibility.</span></span></span><br></li></ul><br><br><br><br><br><br><br><br><br><span>Requirements</span><ul><li><span><span>Minimum 10 to 15 years of experience, preferably in the steel industry or a Section Mill Steel Plant</span></span></li><li><span><span>Strong experience in steel manufacturing operations</span></span></li><li><span><span>Strong leadership and planning skills</span></span></li><li><span><span>Ability to manage production processes efficiently</span></span></li><li><span><span>Strong understanding of quality, safety, and operational compliance</span></span></li><li><span><span>Ability to ensure efficiency, product quality, and safety standards are consistently maintained</span></span></li></ul><br><span>Benefits</span><ul><li><span><span><span>Competitive Salary</span></span></span><br></li><li><span><span><span>Employee Benefits as per the UAE Labor Law</span></span></span><br></li></ul><br> </div>