Operation Manager Jobs - Dubai UAE
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Gather and document business requirements.</p></li><li><p>Analyze data to identify trends and insights.</p></li><li><p>Assist in documenting processes and workflows.</p></li><li><p>Prepare clear and concise reports for key stakeholders.</p></li><li><p>Track project progress and provide status updates.</p></li><li><p>Support the implementation of business solutions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Basic knowledge of business processes and documentation.</p></li><li><p>Proficiency in tools such as Excel, PowerPoint, or project management software.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to work effectively in a fast-paced environment.</p></li><li><p>A willingness to learn and collaborate with team members.</p></li></ul><p></p></section>
About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Supervisor Assets who can help us move even faster. Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.noon’s mission: Every door, every day.<br>What you’ll do:The Supervisor – Assets will be responsible for end-to-end management of operational assets across delivery operations and store locations. This includes procurement, inventory tracking, distribution, and lifecycle management of assets across last-mile operations. The role requires a highly execution-focused individual with a strong ownership mindset and the ability to drive outcomes in a fast-paced environment.<br>1. Asset Procurement & Planning Manage procurement of delivery and store-related assets in line with operational requirements Coordinate with vendors and internal stakeholders to ensure timely and cost-effective sourcing Forecast asset requirements based on business demand and expansion plans2. Inventory Management Maintain accurate, real-time tracking of all assets across warehouses and store locations Implement and enforce inventory control processes and audit mechanisms Minimize losses, discrepancies, and idle inventory through proactive monitoring3. Warehouse & Store Asset Operations Oversee asset handling across warehouses and store-level operations Ensure proper storage, allocation, and movement of assets Standardize processes for asset issuance, returns, and replacements4. Distribution (First Mile & Last Mile) Manage the distribution of assets from central warehouses to stores and delivery associates Optimize logistics for efficient asset movement and utilization5. Asset Lifecycle Management Monitor asset utilization, maintenance, and end-of-life processes Drive repair, refurbishment, and replacement strategies Maintain complete records of asset history and movement6. Process & Strategy Develop and implement scalable systems for asset tracking and management Identify inefficiencies and drive continuous improvement initiatives Leverage data to inform decisions and optimize inventory levels<br>What you'll need:2–4 years of experience in asset management, inventory control, or warehouse operations Proven experience managing warehouse inventory and store-level assets Strong understanding of supply chain processes including procurement and distribution Experience in managing first-mile and last-mile logistics is preferred Proficiency in Excel/Google Sheets; experience with inventory management systems is a preferred<br>Skills & Competencies Strong ownership and execution mindset Highly result-oriented with an aggressive approach to achieving targets Ability to work under pressure and manage multiple priorities Strong analytical and problem-solving skills Effective stakeholder management and coordination abilities<br>What Success Looks Like High inventory accuracy with minimal discrepancies Efficient asset utilization across operations Timely procurement and zero operational disruptions due to asset shortages Streamlined processes with measurable improvements in turnaround time<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Company Description Dynamic Contracting Equipment L. L. C is the UAE’s leading national equipment and crane hire firm, serving the construction and plant sectors with reliable, purpose-fit machinery. The company is committed to providing straightforward, professional hire services, ensuring equipment is delivered safely, on time, and collected efficiently at the end of the hire period. Dynamic Contracting Equipment L. L. C maintains consistently high operational standards, focusing on safety, reliability, and customer satisfaction. Guided by a vision to be the most admired services company for its people, partnerships, and performance, the business strives for win-win outcomes by sharing success with customers and principals.<br>Role Description The Accountant will manage day-to-day financial operations, including recording and reconciling transactions, maintaining general ledgers, and preparing accurate financial statements and reports. Responsibilities include handling accounts payable and receivable, issuing invoices, monitoring collections, and ensuring timely payment processing. The role also involves budgeting support, variance analysis, bank reconciliations, and assisting with audits and compliance with UAE financial regulations and company policies. The Accountant will collaborate with operations and management to provide financial insights that support business decisions and operational efficiency. This is a full-time, on-site role based in Dubai.<br>Qualifications<br> Strong skills in financial accounting and reporting, including general ledger management and preparation of financial statements. Proficiency in accounts payable and receivable processes, invoicing, billing, and collections. Experience with budgeting, forecasting, and variance analysis to support management decisions. Solid understanding of UAE accounting standards, tax regulations, and compliance requirements. Hands-on experience with accounting software and ERP systems, as well as strong MS Excel skills. Ability to perform bank reconciliations, cash flow monitoring, and cost control activities. Excellent attention to detail, analytical thinking, and problem-solving capabilities. Effective communication and collaboration skills for working with internal teams and external partners. Bachelor’s degree in Accounting, Finance, or a related field; professional certification (e.g., ACCA, CPA, CA) is an advantage. Relevant experience in accounting within construction, equipment rental, or related industries is preferred.
BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECommis Chef | MAF Entertainment | Operations<br>ROLE SUMMARYThe Commis Chef is responsible for consistently delivering high-quality food and presentation in line with brand standards. The role supports the Sous Chef in daily kitchen operations while strictly adhering to health, safety, and food hygiene regulations to ensure all products served to guests meet the highest standards.<br>ROLE PROFILEPrepares the menu items using the recipes as per brand guidelines. Identifies issues with stock, MEP or any equipment to the Chef in charge on duty immediately should these issues arise. Understands and maintains the safe practices of food handling and HACCP regulations. Understanding skills required to produce menu items. Keeps operating equipment and kitchen equipment clean and in good condition. Has a clear knowledge of venue timings and ensures that areas are cleaned down and MEP is sufficient for the next service timing. Ensures the proper storage and rotation of goods received following FIFO. Takes an interest and involvement in quality checking and knowledge of ingredients.<br>REQUIREMENTSCertificate/Course/Diploma in Hospitality industry Person In Charge (PIC) 2Strong commitment to the consistent delivery of exceptional quality customer service. Professional appearance and communicating style.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Job Purpose<br><br>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.<br><br>As a Resource Coordinator within the dnata Global Contact Centre, you will provide comprehensive support to the Mission Control Team by collating and analysing information in order to produce timely reports and provide recommendations highlighting call trends and volume forecasts. In this role, you will be actively involved in the day to day operations of the Mission Control Team and proactively provide recommendations for resource requirements to ensure customer service levels are achieved across the Call Centre and retail outlets in the network.<br><br>In this role, you will;<br><br>Produce call, email and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres based on historical data using Emirates Group and contact centre strategy information. Provide the Resource Planning Officer with the detail to enable them to produce and maintain staff rosters and schedules. Coordinate with NPSD and all local management teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future. Develop future resource budgets across the Commercial Retail and Contact Centres based on historical events, forecasts and medium/long term trends. Recommend opportunities to Mission Control Team and all Contact Centre Managers for customer self-service enhancements and opportunities within the IVR so as to reduce calls to agents. Monitor and report on IVR usage, offer suggestions and recommend changes on system enhancements. Highlight trends on manpower related items such as staff adherence to schedule, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner. Independently gather and present accurate data on number and type of calls, emails and other multimedia contacts offered to and handled by EK Commercial offices across the network. Track and monitor business trends so as to identify and compare weekly, monthly and yearly performance to assist the Resource Planning Officer in looking for solutions as appropriate. Produce regular and timely reports on EK Commercial office's performance at network, contact centre, team and agent levels. Create and maintain agent skills records. Regularly communicate with the training and local management teams to ensure agent skill records are up to date and correct so as to ensure calls are routed to correctly skilled agents.<br><br>Qualification<br><br>To be considered for this role, you must meet the below requirements;<br><br>Degree or Honours (12 + 3 or equivalent) and 3 years of experience in commercial/sales. A minimum of 4 years of resource planning experience preferably within a contact centre Working knowledge of contact centre procedures and methodology. Strong analytical ability and diagnostic and problem solving skills. Ability to communicate and negotiate effectively. PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail. Genesys experience, while not essential, would be desirable<br><br>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
???? We're Hiring: Telephone Operator???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Entry-Level to Mid-Level???? Work Arrangement: Fully Remote About UsEldrion is a growing international organization focused on customer experience, communication excellence, and operational efficiency. Our teams collaborate across Customer Service, Administration, Operations, Sales Support, and Business Services to deliver responsive communication and seamless customer interactions. The Role We are seeking a friendly and professional Telephone Operator to manage inbound and outbound calls, assist customers with inquiries, and support day-to-day communication and administrative activities across the organization. This is an excellent opportunity for a telephone operator, receptionist, customer service, or call handling professional looking to grow their career in an international and fully remote working environment. Key Responsibilities Answer and manage inbound and outbound telephone calls professionally. Respond to customer inquiries and provide accurate information. Work closely with Customer Service, Administration, Operations, Sales Support, and Business Services teams. Route calls to the appropriate departments when required. Maintain call logs, customer records, and communication documentation. Follow up on customer requests and outstanding inquiries. Support appointment scheduling and communication coordination. Monitor service quality and response times. Prepare operational reports and management updates. Help resolve routine customer concerns and escalate complex issues when necessary. Maintain organized records and document control procedures. Support process improvements across communication and service operations. Promote excellent customer service and professional communication standards. Assist with cross-functional business support initiatives. Stay informed about company services and communication best practices. Requirements High school diploma or Bachelor's degree in Business Administration, Communications, or a related field is preferred.1–2 years of experience as a telephone operator, receptionist, customer service representative, or in a related role is an advantage. Excellent verbal communication and interpersonal skills. Strong customer service and problem-solving abilities. Good organizational and multitasking skills. Good written and verbal English communication skills. Experience with telephone systems, CRM platforms, or Microsoft Office is an advantage. Familiarity with call routing, scheduling, or customer support tools is a plus. Ability to work independently and collaborate with international teams. UAE or GCC customer service experience is an advantage but not required. Relevant customer service or communication certifications are welcome but not mandatory. What We Offer???? Fully Remote Work Arrangement???? Full-Time Telephone Operator Position???? Career Growth & Professional Development???? Exposure to Customer Service & Business Operations???? International & Collaborative Working Environment???? Flexible Working Environment???? Opportunity to Support Regional & International Customer Operations
<p>Guildhall is currently recruiting for an Executive Assistant to support the two SVPs of a well-established company in the luxury travel and lifestyle media industry, based in Dubai.
This is a full-time, office-based role working closely with the Senior Vice Presidents and a small, dynamic team. We’re looking for someone with strong experience supporting C-level executives, excellent communication skills, and a proactive, trustworthy approach.
Key Responsibilities:
• Provide comprehensive executive support to the Managing Director
• Manage calendar, schedule meetings, and coordinate travel arrangements, agendas and making sure, coordination in the office.
• Prepare reports, presentations, and meeting materials
• Handle confidential documents and sensitive information with discretion
• Communicate professionally with internal teams and external partners
• Act as a gatekeeper and first point of contact for the MD
• Assist in office coordination as needed (team of 9 in the Dubai office)</p><p>• Based in Dubai and available to work on-site 5 days a week
• 5-10+ years of experience as an Executive Assistant to MDs or CEOs
• Strong command of English (spoken and written); ability to understand a New Zealand/Kiwi accent
• Arabic language skills are a strong advantage
• Bachelor's degree in Business Administration, HR, or Foreign Affairs preferred
• Background in hospitality groups, luxury travel/lifestyle media, ad agencies, or F&B groups is highly desirable
• Highly trustworthy, discreet, and well-presented
• Strong interpersonal skills, modest, and grounded personality
• Able to manage responsibilities independently with a performance-driven mindset
• No extended travel plans within the next 7 months (short leaves are acceptable)</p>
<p>Guildhall is currently recruiting for an Executive Assistant to support the two SVPs of a well-established company in the luxury travel and lifestyle media industry, based in Dubai.
This is a full-time, office-based role working closely with the Senior Vice Presidents and a small, dynamic team. We’re looking for someone with strong experience supporting C-level executives, excellent communication skills, and a proactive, trustworthy approach.
Key Responsibilities:
• Provide comprehensive executive support to the Managing Director
• Manage calendar, schedule meetings, and coordinate travel arrangements, agendas and making sure, coordination in the office.
• Prepare reports, presentations, and meeting materials
• Handle confidential documents and sensitive information with discretion
• Communicate professionally with internal teams and external partners
• Act as a gatekeeper and first point of contact for the MD
• Assist in office coordination as needed (team of 9 in the Dubai office)</p><p>• Based in Dubai and available to work on-site 5 days a week
• 5-10+ years of experience as an Executive Assistant to MDs or CEOs
• Strong command of English (spoken and written); ability to understand a New Zealand/Kiwi accent
• Arabic language skills are a strong advantage
• Bachelor's degree in Business Administration, HR, or Foreign Affairs preferred
• Background in hospitality groups, luxury travel/lifestyle media, ad agencies, or F&B groups is highly desirable
• Highly trustworthy, discreet, and well-presented
• Strong interpersonal skills, modest, and grounded personality
• Able to manage responsibilities independently with a performance-driven mindset
• No extended travel plans within the next 7 months (short leaves are acceptable)</p>
<p>We are looking for a skilled, organized, and hardworking Office Assistant to support daily office operations. The successful candidate will assist with administrative tasks, document handling, filing, office organization, and general support activities to ensure smooth day-to-day operations.</p>
<p>Key Responsibilities<br />
Assist with daily administrative and office support activities.<br />
Organize and maintain files, documents, and office records.<br />
Handle photocopying, scanning, printing, and document distribution.<br />
Deliver and collect documents within the office or to assigned locations when required.<br />
Assist with data entry and basic computer-related tasks.<br />
Maintain office supplies and inform the supervisor when items need replenishment.<br />
Keep office areas clean, organized, and properly maintained.<br />
Receive and distribute incoming documents and correspondence.<br />
Assist staff with general office requirements.<br />
Coordinate with different departments for routine administrative tasks.<br />
Maintain confidentiality of company documents and information.<br />
Perform other reasonable duties assigned by the supervisor or management.<br />
Requirements<br />
Previous experience in an office support role is an advantage.<br />
Basic computer knowledge is preferred.<br />
Good communication and interpersonal skills.<br />
Basic English communication skills.<br />
Well-organized and able to manage routine tasks efficiently.<br />
Reliable, punctual, honest, and hardworking.<br />
Ability to work independently and as part of a team.<br />
Candidates available in the UAE are preferred.<br />
Interested candidates should send their updated CV via WhatsApp only:</p>
<p>📱 WhatsApp: +971 529585969</p>
<p>PowerChina HDEC is seeking a detail-oriented and experienced Process Engineer to join our Dubai office, supporting large-scale EPC sewage water treatment projects.
Relocation to Dubai, UAE residency visa and medical insurance will be provided to successful candidates.
Main responsibilities include, but are not limited to:
• Participate in pre-bid meetings, site inspections, and client consultations to capture critical project data, design constraints, and effluent quality and reuse requirements.
• Review tender documents, guide/ prepare RFIs and technical clarifications, and conduct risk assessments to identify execution challenges and define mitigation strategies across bid and project stages.
• Guide/ Develop and maintain PFDs and P&IDs with precise mass and energy balances and control descriptions across all treatment stages — including primary clarification, activated sludge, anaerobic digestion, and biogas processing.
• Guide/ Develop and refine Process Flow Diagrams (PFDs) and Piping and Instrumentation Diagrams (P&IDs), ensuring precise mass and energy balances, control description across all treatment stages—including primary clarification, activated sludge, anaerobic digestion, and biogas processing.
• Size and specify process equipment for primary, secondary, and tertiary treatment phases, sludge dewatering, and biogas handling systems — including power and chemical consumption estimation to meet discharge and reuse standards.
• Ensure all process designs comply with international best practices and local authority standards (HI, ASME, AWWA, ISO, IFC, DEWA, ADDC, SEC), including hazardous area, safety, and emissions regulations.
• Supporting/ leading Evaluation of vendor proposals, technical drawings, and equipment specifications — providing process inputs for layout, general arrangement drawings, and recommendations to Procurement and Project Management teams.
• Collaborate with engineering, project management, commissioning, and supply chain teams; participate in HAZID/HAZOP reviews and incorporate all safety recommendations into the design.</p><p>• Bachelor's or Master's Degree in Chemical / Environmental Engineering (or equivalent)
• Minimum of 10 years of relevant engineering execution experience.
• Experience delivering studies, feasibility, concept designs and detail design in waste water treatment solutions in the municipal sector or industrial sector, such as primary treatments, secondary treatments, tertiary treatments (filtration, clarification, chemical dosing, P removal, ASP, MBBR, MBR, and other advanced biological treatments).
• The ability to prepare and/or review comprehensive process design package deliverables, including technical specifications, design calculations, engineering reports, equipment datasheets, process control philosophies, P&IDs, mass balance diagrams, and related documentation.
• Expertise in process design software (such as GPS-X, BioWin) to simulate biological nutrient removal (BNR) and plant performance under varying load conditions for optimisation.
• Proven expertise in developing and reviewing the comprehensive Hydraulic Grade Lines (HGL) to ensure seamless gravity-driven flow across primary, secondary, and tertiary treatment stages, with a focus on optimising the energy consumption & CAPEX.
• Ability to travel and visit operational works and construction sites as required, and to assess existing and new process performance.
• Strong project integration skills, including cost estimation, vendor evaluation, and stakeholder coordination, with the ability to communicate complex technical issues clearly and resolve challenges decisively under project pressure.
• Ability to prepare and evaluate technical proposals, RFPs, BOQs, specifications, and tender documents for electrical and instrumentation systems.
• Excellent technical writing and documentation skills for preparing engineering reports, compliance statements, and design justifications.
• Experience in AutoCAD, reviewing on 3D tool, MS Office applications (or equivalent) such as Word, Excel, and PowerPoint.</p>
Role: Senior Financial Reporting Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $28/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records and ensuring compliance with accounting standards. You will support day-to-day financial operations while maintaining accuracy in reporting and documentation.<br>Key Responsibilities:• Process and reconcile daily financial transactions in compliance with accounting principles.• Prepare and review monthly financial statements, including balance sheets and income statements.• Assist with budget preparation and variance analysis to support financial decision-making.• Ensure adherence to internal controls and regulatory requirements for financial reporting.• Collaborate with cross-functional teams to facilitate accurate and timely financial close processes.<br>Required Skills & Qualifications:• Proficiency in financial software and spreadsheet tools such as Excel is required.• Strong understanding of Generally Accepted Accounting Principles (GAAP) is required.• Experience in accounts payable, accounts receivable, or general ledger management is preferred.• Ability to analyze financial data and prepare reports for stakeholders is required.• Detail-oriented with a commitment to maintaining high accuracy in financial records is required.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Financial Services industry, contributing to the integrity of financial operations. The position supports critical functions that directly impact business performance and compliance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<p>Charterhouse are working in partnership with a leading international event technology company, providing comprehensive, full-service solutions across the entertainment technology sector and supporting a diverse portfolio of local and international markets. Our client is looking to hire a Senior Infrastructure and Technology Engineer to join their Middle East team.
</p><p><b>About the Role</b>
</p><p>The Senior Infrastructure & Technology Engineer will be responsible for maintaining, supporting and continuously improving the technology environment across the region. The role will provide hands-on expertise across infrastructure, networking, Microsoft 365, Windows Server, cybersecurity, business applications and end-user computing, as well as ensuring reliable, secure and resilient IT services while delivering 2nd and 3rd line technical support to employees and senior stakeholders.
</p><p>
</p><p>In addition, the role will deliver local and regional technology projects, identify opportunities for automation and process improvement, and evaluate emerging technologies such as Artificial Intelligence and Microsoft Copilot. The Engineer will also coordinate with local and international vendors, communicate technical concepts effectively to both technical and non-technical audiences, and manage competing priorities in a fast-paced environment.
</p><p><b>About You</b>
</p><p>The ideal candidate will have 5+ years’ experience in a senior infrastructure, systems or technology operations role, with strong knowledge of Microsoft 365, Windows Server, enterprise networking, cloud technologies, Active Directory and Entra ID. The candidate should have a proven track record delivering infrastructure projects, troubleshooting complex issues and providing excellent support to stakeholders, with strong communication and the ability to manage competing priorities. Experience with cybersecurity, AV technologies, automation, AI tools, ITIL or Cisco would be advantageous.</p>
<p>Senior Customer Service Executive</p>
<p>We are seeking an experienced and highly professional Senior Customer Service Executive to lead customer support operations, handle escalations, and ensure the highest level of customer satisfaction. The ideal candidate should have strong leadership abilities, excellent communication skills, and proven experience in customer service management.</p>
<p>Key Responsibilities:<br />
Handle complex customer inquiries, complaints, and escalations professionally.<br />
Supervise and support junior customer service staff in daily operations.<br />
Ensure all customer issues are resolved efficiently and within company standards.<br />
Maintain high levels of customer satisfaction through excellent service delivery.<br />
Monitor service performance and ensure compliance with KPIs and quality standards.<br />
Train and guide customer service team members to improve performance.<br />
Prepare reports on customer feedback, service issues, and performance metrics.<br />
Coordinate with other departments to resolve customer-related concerns.<br />
Improve customer service processes and recommend service enhancements.<br />
Ensure accurate documentation of all customer interactions and resolutions.<br />
Requirements:<br />
Bachelor’s degree in Business Administration or related field is preferred.<br />
Previous experience as a Senior Customer Service Executive or similar role is required.<br />
Strong leadership, communication, and problem-solving skills.<br />
Excellent ability to handle difficult customers and high-pressure situations.<br />
Proficiency in Microsoft Office and CRM systems.<br />
Strong organizational and multitasking abilities.<br />
Ability to train and motivate team members.<br />
Professional attitude with a customer-first mindset.<br />
Benefits:<br />
Competitive salary package.<br />
Visa and other benefits as per UAE Labour Law.<br />
Career growth and leadership opportunities.<br />
Supportive and professional work environment.</p>
<p>Interested candidates should email their CV to: hrmira.mehra@gmail.com</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary
We are looking for a dynamic IT Recruiter cum HR Executive who will be responsible for managing end-to-end recruitment for IT roles while also supporting core HR functions such as onboarding, employee engagement, and HR operations. The ideal candidate should have strong sourcing skills, understanding of technical roles, and hands-on HR experience.
Key Responsibilities
Recruitment (Primary Responsibility)
Handle end-to-end IT recruitment (sourcing to onboarding)
Source candidates via job portals (LinkedIn, Naukri, Indeed), referrals, and networking
Screen resumes and conduct initial HR interviews
Coordinate technical interviews with hiring managers
Maintain candidate pipeline and database
Negotiate offers and manage candidate closures
Ensure a positive candidate experience throughout the hiring cycle
HR Operations
Manage employee onboarding and induction process
Prepare HR documents (offer letters, contracts, letters, etc.)
Maintain employee records and HR databases
Support payroll inputs, attendance, and leave management
Ensure compliance with UAE labor laws
Handle employee queries and HR-related concerns
Employee Engagement & Support
Assist in employee engagement activities
Support performance management process
Help in implementing HR policies and procedures
Maintain a healthy workplace culture
Required Skills & Qualifications
Bachelor’s degree in HR, Business Administration, or related field
2–5 years of experience in IT recruitment and HR generalist role
Strong knowledge of IT roles (Developers, Network, Cybersecurity, Cloud, etc.)
Familiarity with UAE labor laws and HR practices
Excellent communication and interpersonal skills
Ability to manage multiple roles and deadlines
Experience with HRMS tools (Zoho, SAP, or similar) is a plus
Preferred Skills
Experience hiring for Cybersecurity, DevOps, or Cloud roles
Knowledge of ATS systems and recruitment analytics
Immediate joiners preferred (UAE-based candidates)
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Male candidates only.</p><p></p></section>
<ul><li>Cultivate and maintain strong relationships with key clients, ensuring their needs are met and exceeded to drive retention.</li><li>Conduct thorough market research to identify new sales opportunities and stay ahead of industry trends, positioning yourself as a trusted advisor.</li><li>Prepare and deliver engaging sales presentations tailored to the unique challenges of potential clients, clearly articulating the value proposition.</li><li>Negotiate contracts and close deals effectively, demonstrating a keen understanding of pricing strategies and competitive positioning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field to ensure a solid foundational knowledge of sales principles.</li><li>A minimum of 3 years of direct sales experience, particularly in B2B environments, to demonstrate a proven track record of meeting or exceeding sales targets.</li><li>Certification in sales methodologies such as SPIN Selling or Challenger Sales to validate expertise and strategic selling capabilities.</li><li>Experience in the specific industry (e.g., technology, healthcare, finance) to leverage industry knowledge for better client engagement.</li></ul>
<ul><li><p>To increase sales acquisition of Personal loans in retail banking.</p></li><li><p>Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.</p></li><li><p>Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.</p></li><li><p>To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.</p></li><li><p>Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Finance, Business Administration, or a related field.</p></li><li><p>Minimum of 1-3 years of proven experience in retail banking, direct sales</p></li><li><p>UAE experience is must</p></li><li><p>Driving license is mandatory</p></li><li><p>Demonstrated success in meeting and exceeding sales and revenue targets in a banking environment.</p></li></ul>
<ul><li>Oversee daily construction activities, ensuring adherence to project plans and specifications while managing on-site teams effectively.</li><li>Conduct regular inspections of work sites to maintain quality standards and ensure compliance with safety regulations and building codes.</li><li>Collaborate with architects and engineers to resolve design issues, ensuring that all modifications are documented and executed accurately.</li><li>Prepare and maintain detailed daily reports on project progress, including labor, materials used, and any discrepancies encountered.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering or a related field, providing a solid foundation in engineering principles and practices.</li><li>A minimum of 3-5 years of relevant site engineering experience, demonstrating a track record of on-site project management and execution.</li><li>Possession of a valid engineering license or certification, such as Chartered Engineer (CEng) or Professional Engineer (PE), showcasing professional credibility.</li><li>Proven experience in construction management software (e.g., AutoCAD, Primavera, or MS Project), enhancing planning and execution capabilities.</li></ul>
<ul><li>Lead the design, development, and implementation of MEP systems for complex fit-out projects, ensuring compliance with project specifications and building codes.</li><li>Oversee the coordination between MEP disciplines (Electrical, Mechanical, Plumbing, Firefighting) and architectural/structural elements to resolve clashes and optimize space utilization.</li><li>Manage the procurement process for MEP equipment and materials, performing technical evaluations of supplier proposals and ensuring timely delivery.</li><li>Conduct site inspections and quality control checks during the construction phase, identifying deviations and implementing corrective actions to maintain project standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical, Electrical, or Plumbing Engineering from a reputable institution.</li><li>Professional Engineer (PE) license or equivalent international certification is highly preferred.</li><li>Minimum of 8-10 years of progressive experience specifically in MEP design and execution for fit-out projects.</li><li>Proven track record in managing and delivering multiple complex fit-out projects within budget and schedule.</li></ul>
<p><strong>About Us:</strong></p><p>One Life Tourism LLC is a Dubai-based travel agency specializing in international visas, holiday packages, tours, flights, hotels, and group travel. We are expanding our team and looking for a dynamic International Visa Sales Executive with experience in travel agency sales.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Generate and convert leads for international visas and travel packages.</p></li><li><p>Build and maintain strong relationships with clients and corporate accounts.</p></li><li><p>Promote travel services including flights, hotels, tours, and holiday packages.</p></li><li><p>Meet and exceed monthly sales targets.</p></li><li><p>Stay updated on visa regulations, travel destinations, and market trends.</p></li></ul><br><p><strong>What We Offer:</strong></p><ul><li><p>Competitive salary + commission.</p></li><li><p>Career growth opportunities in a fast-growing travel agency.</p></li><li><p>Supportive and dynamic work environment</p></li></ul><br><p><strong>Working Days:</strong></p><p>Monday to Saturday</p><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li><p>Proven experience in travel agency sales (2-5 years).</p></li><li><p>Strong knowledge of international visas and holiday packages.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Ability to achieve targets and work under pressure.</p></li><li><p>Fluent in English (Arabic/Hindi/Urdu is a plus).</p></li><li><p>UAE market experience preferred.</p></li></ul>
Role Description The HR Business Partner for Richmond Middle East and Africa is a full-time remote role responsible for supporting the regional business through effective people strategies and HR operations. Day-to-day, this role collaborates with leaders to align HR initiatives with business objectives, advises on workforce planning, and supports organizational changes. The HR Business Partner manages employee relations cases, provides guidance on labor and employment law compliance, and implements performance management frameworks and processes. This role also develops, maintains, and communicates HR policies, supports talent development initiatives, and partners with managers to foster an inclusive, high-performance culture. Regular interaction with regional stakeholders, proactive problem-solving, and continuous improvement of HR practices are core aspects of this position. Qualifications Strong foundation in Human Resources (HR) and HR Policies, with experience designing, implementing, and interpreting HR frameworks and procedures. Demonstrated expertise in Employee Relations, including conflict resolution, coaching managers, and promoting a positive and inclusive work environment. Knowledge of Labor and Employment Law relevant to Middle East and Africa markets, with the ability to ensure compliance and mitigate HR-related risks. Practical experience in Performance Management, including setting performance standards, managing appraisal cycles, and supporting development plans. Proven ability to partner with business leaders as a strategic HR advisor, translating business needs into effective people strategies. Excellent communication, consulting, and stakeholder management skills, with the ability to work effectively in a remote and multicultural environment. Strong analytical and problem-solving skills, with experience using HR data and metrics to inform decisions and recommendations. Bachelor’s degree in Human Resources, Business Administration, or a related field; professional HR certification (e.g., SHRM, CIPD) is an advantage. Experience in regional or international HR roles, preferably within industrial, manufacturing, or consumer product companies.