Operation Specialist Jobs - Abu Dhabi UAE
12196 Jobs Found
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<p><b>JOB TITLE</b><br>Brand Trainer | MAF LifeStyle | Operations<br><b>ROLE SUMMARY</b><br><span><span>The key purpose of the Brand Trainer role is to empower staff with product knowledge, brand messages and the skills needed to deliver them, ensuring consistent high standards in all stores regarding customer service, brand and product knowledge, contributing to sales growth, brand awareness and staff engagement.</span></span></p><br><br><p><br><b>ROLE PROFILE</b></p><br><br><br><ul><li><span><span><span>Support Line Managers to conduct training needs analysis and define relevant training requirements based on team and individual needs.</span></span></span></li></ul><ul><li><span><span><span>Create the brand and product training plan in line with brand standards covering all business unit needs.</span></span></span></li><li><span><span><span>Develop training content as well as adapt training manuals received from Principals to suitable training materials catering to a mix of learning styles.</span></span></span></li><li><span><span><span>Remain abreast of developments in the field of learning and facilitation skills and recommend suitable approaches that can be adapted to the organization.</span></span></span></li><li><span><span><span>Monitor learning interventions for impact on enhanced performance ensuring the purpose of learning and expected change is clearly defined.</span></span></span></li><li><span><span><span>Identify training needs clearly, keep a record and relate to on-going development of the individual and teams.</span></span></span></li><li><span><span><span>Mentor the participants for cementing of knowledge to translate to business impact.</span></span></span></li></ul><p><b>REQUIREMENTS</b></p><br><br><br><ul><li><span><span><span>Graduate degree in any discipline</span></span></span></li><li><span><span><span>Qualification in Training / Human Resources</span></span></span></li><li><span><span><span>Minimum 2-3 years of relevant experience</span></span></span></li><li><span><span>Evidence of content creation and use of technology for learning</span></span></li></ul><br><p><b>WHAT WE OFFER</b></p><br><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Career Programs <p><strong>Job Sub Function: </strong></p><br><br> Non-LDP Intern/Co-Op <p><strong>Job Category:</strong></p><br><br> Career Program <p><strong>All Job Posting Locations:</strong></p><br><br> Dubai, United Arab Emirates <p><strong>Job Description:</strong></p><br><br> <p><strong>Role Title:</strong> Marketing Intern - Immunology</p><br><br> <p><strong>Duration</strong>: 12 months<br><strong>Location</strong>: Dubai, UAE <br><strong>Start Date</strong>: Immediate</p><br><br> <p><strong>Role and Responsibilities</strong></p><br><br> <ul><li><p>Applies functional Product Management knowledge to carry out daily operations under close supervision.</p><br><br></li><li><p>Conducts simple analyses to create reports on customer behavior, product performance, and market trends.</p><br><br></li><li><p>Researches new Product Management techniques and communicates findings to internal teams for further evaluation.</p><br><br></li><li><p>Assists with creating presentations and communications to illustrate progress on product developments and prepare for product launches.</p><br><br></li><li><p>Conducts simple pricing calculations and competitive/market landscape analysis for new products to determine product value based on market assessments.</p><br><br></li><li><p>Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.</p><br><br></li></ul> <p><strong>Requirements</strong></p><br><br> <ul><li><p>Minimum education level: Bachelor’s in <strong>Pharmaceuticals</strong>, <strong>Marketing, Life Sciences </strong>or relevant discipline.</p><br><br></li><li><p>Recently graduated in <strong>2026 </strong>or <strong>2025</strong>.</p><br><br></li><li><p>Language: <strong>English</strong></p><br><br></li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join our Aftersales team as a Service Advisor, where you will be the face of our organization and the key link between our customers and workshop operations.</p><p>In this role, you will create an exceptional end-to-end customer journey—building lasting relationships, ensuring transparency, and delivering a seamless service experience that drives both customer retention and business growth.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Deliver an outstanding customer experience by guiding customers through their entire service journey</p></li><li><p>Build long-term relationships to drive customer loyalty and retention</p></li><li><p>Upsell products and services responsibly to achieve revenue targets</p></li><li><p>Identify customer concerns and ensure vehicles are repaired right the first time</p></li><li><p>Coordinate closely with workshop teams to ensure timely updates and on-time delivery</p></li><li><p>Clearly explain repairs, maintenance requirements, costs, and value-added services to customers</p></li><li><p>Handle customer concerns professionally to enhance satisfaction and customer loyalty</p></li><li><p>Ensure full compliance with SOPs, systems, and data accuracy standards</p></li><li><p>Contribute to departmental performance and customer satisfaction objectives</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer service and relationship management skills</p></li><li><p>Good technical understanding of passenger vehicles and automotive service processes</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Ability to manage multiple customers while maintaining service quality</p></li><li><p>Commercial awareness with a focus on achieving targets</p></li><li><p>Strong problem-solving and organizational skills</p></li><li><p>Proficiency in MS Office (experience with dealer management systems is an advantage)</p></li></ul><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Diploma or Bachelor’s Degree in Automobile Engineering, Mechanical Engineering, or a related field</p></li><li><p>3–5 years of experience in the automotive industry, preferably in a Service Advisor or similar customer-facing role</p></li><li><p>Strong technical knowledge of passenger vehicles combined with customer service experience</p></li><li><p>Experience working in a dealership or automotive service environment</p></li><li><p>Fluency in English; basic Arabic is an advantage</p></li><li><p>A customer-first mindset with strong attention to detail</p></li></ul><p></p></section>
<p>Yes. For an <strong>HVAC Electrical Foreman for Oil & Gas buildings</strong>, I would make the requirements more stringent than a normal commercial HVAC electrician. The person needs to understand <strong>HVAC power, controls, hazardous areas, Oil & Gas HSE, PTW/LOTO, testing and commissioning, and coordination with mechanical/HVAC teams</strong>.</p><p>HVAC Electrical Foreman – Oil & Gas Buildings</p><p><strong>Position:</strong> HVAC Electrical Foreman<br><strong>Industry:</strong> Oil & Gas / EPC<br><strong>Reports to:</strong> Electrical Engineer / Project Manager / Site Manager</p><p>Key Responsibilities</p><ol><li><p><strong>HVAC Electrical Installation</strong></p></li></ol><ul><li><p>Supervise electrical installation for AHUs, FAHUs, FCUs, exhaust/supply fans, pumps, package units, condensing units and other HVAC equipment.</p></li><li><p>Install power and control cables, conduits, cable trays and supports.</p></li><li><p>Carry out cable glanding, termination, dressing and tagging.</p></li><li><p>Install and connect HVAC control panels, starters, VFDs, isolators and local control stations.</p></li><li><p>Coordinate HVAC electrical works with mechanical installation and controls/BMS teams.</p></li></ul><ol start="2"><li><p><strong>Oil & Gas Requirements</strong></p></li></ol><ul><li><p>Understand hazardous-area classifications and requirements.</p></li><li><p>Work with <strong>Ex-rated equipment, glands, junction boxes, isolators and electrical accessories</strong> where applicable.</p></li><li><p>Understand equipment protection concepts such as Ex d / Ex e / Ex ia where relevant to the project.</p></li><li><p>Ensure correct installation according to approved drawings, project specifications and applicable Oil & Gas standards.</p></li><li><p>Understand earthing and bonding requirements.</p></li><li><p>Verify cable glands and termination arrangements for hazardous-area equipment.</p></li></ul><ol start="3"><li><p><strong>Testing & Commissioning</strong></p></li></ol><ul><li><p>Perform/assist with:</p><ul><li><p>Continuity testing</p></li><li><p>Insulation resistance testing</p></li><li><p>Earth continuity</p></li><li><p>Motor rotation checks</p></li><li><p>Control circuit testing</p></li><li><p>Interlock testing</p></li><li><p>VFD checks</p></li><li><p>HVAC equipment functional testing</p></li></ul></li><li><p>Assist the commissioning engineer with start-up and troubleshooting.</p></li><li><p>Record test results and close punch-list items.</p></li></ul><ol start="4"><li><p><strong>HSE Responsibilities</strong></p></li></ol><ul><li><p>Follow <strong>PTW, LOTO and electrical isolation procedures</strong>.</p></li><li><p>Conduct daily Toolbox Talks.</p></li><li><p>Ensure electrical work is carried out safely in operating/industrial areas.</p></li><li><p>Ensure proper PPE and electrical safety requirements.</p></li><li><p>Control electrical tools and temporary power.</p></li><li><p>Stop unsafe work and report hazards immediately.</p></li><li><p>Maintain good housekeeping.</p></li></ul><ol start="5"><li><p><strong>Manpower Supervision</strong></p></li></ol><ul><li><p>Allocate work to electricians and helpers.</p></li><li><p>Check daily productivity and workmanship.</p></li><li><p>Monitor manpower attendance.</p></li><li><p>Coordinate daily activities with the HVAC/mechanical foreman.</p></li><li><p>Ensure work is completed according to the project schedule.</p></li><li><p>Report manpower/material shortages to the Site Engineer.</p></li></ul><ol start="6"><li><p><strong>Documentation</strong><br>The Foreman should be capable of maintaining:</p></li></ol><ul><li><p>Daily progress report</p></li><li><p>Manpower report</p></li><li><p>TBT records</p></li><li><p>Installation checklists</p></li><li><p>Cable termination records</p></li><li><p>Testing records</p></li><li><p>Inspection requests</p></li><li><p>Punch-list</p></li><li><p>Material records</p></li><li><p>As-built markups</p></li><li><p>Equipment installation/termination checklists</p></li></ul><p>Minimum Candidate Requirements</p><p><strong>Education:</strong> ITI / Diploma in Electrical Engineering or equivalent.</p><p><strong>Experience:</strong></p><ul><li><p><strong>7–10 years total electrical experience</strong></p></li><li><p>Minimum <strong>3–5 years in HVAC electrical works</strong></p></li><li><p>Oil & Gas / EPC experience strongly preferred</p></li><li><p>Experience with industrial buildings, control rooms, substations, workshops, accommodation buildings, utility buildings, etc.</p></li></ul><p>Candidate Must Know</p><ul><li><p>HVAC electrical power and control</p></li><li><p>MCC/DB connections</p></li><li><p>VFDs and motor starters</p></li><li><p>HVAC control panels</p></li><li><p>BMS interface</p></li><li><p>Sensors and thermostats</p></li><li><p>Cable sizing and termination</p></li><li><p>Cable trays/conduits</p></li><li><p>Earthing/bonding</p></li><li><p>Electrical drawings and schematics</p></li><li><p>Testing & commissioning</p></li><li><p>Hazardous-area requirements</p></li><li><p>Ex-rated electrical equipment</p></li><li><p>PTW / LOTO / TBT</p></li><li><p>Oil & Gas site safety requirements</p></li></ul><p>Interview – Practical Test</p><p>I strongly recommend testing him before hiring. Give him an <strong>HVAC electrical schematic</strong> and ask him to explain:</p><ol><li><p>Incoming power supply</p></li><li><p>MCC/DB → HVAC panel</p></li><li><p>Panel → motor/equipment</p></li><li><p>Control circuit</p></li><li><p>VFD/starter operation</p></li><li><p>Emergency stop/interlock</p></li><li><p>Fire alarm shutdown interface</p></li><li><p>BMS interface</p></li><li><p>Earthing</p></li><li><p>Hazardous-area requirements</p></li><li><p>Cable gland selection</p></li><li><p>Testing before energization</p></li></ol><p>.</p><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><strong>HVAC Electrical Installation & Supervision</strong></p></li><li><p>Reading and interpreting <strong>Electrical SLDs, wiring diagrams, control schematics and HVAC drawings</strong></p></li><li><p>Installation and termination of <strong>power & control cables</strong></p></li><li><p><strong>Cable glanding, termination, dressing and tagging</strong></p></li><li><p><strong>MCC, DB, HVAC control panels and local control panels</strong></p></li><li><p><strong>VFDs, starters, contactors and motor controls</strong></p></li><li><p>HVAC equipment electrical connections: <strong>AHU, FAHU, FCU, fans, pumps, package units and condensing units</strong></p></li><li><p><strong>HVAC controls and BMS interface</strong></p></li><li><p><strong>Fire alarm interlocks and HVAC shutdown systems</strong></p></li><li><p><strong>Testing & commissioning</strong> of HVAC electrical systems</p></li><li><p>Continuity, insulation resistance and <strong>earth testing</strong></p></li><li><p><strong>Hazardous-area / Ex-rated electrical installation</strong></p></li><li><p>Knowledge of <strong>Ex d, Ex e, Ex i</strong> equipment and accessories</p></li><li><p><strong>Earthing and bonding</strong></p></li><li><p><strong>PTW, LOTO and electrical isolation</strong></p></li><li><p>Oil & Gas <strong>HSE requirements</strong></p></li><li><p>Conducting <strong>Toolbox Talks (TBT)</strong></p></li><li><p>Electrical fault finding and troubleshooting</p></li><li><p>Manpower allocation and <strong>site team supervision</strong></p></li><li><p>Daily progress monitoring and reporting</p></li><li><p>Material planning and coordination</p></li><li><p>Coordination with <strong>Mechanical, HVAC, E&I, QA/QC and Commissioning teams</strong></p></li><li><p>Inspection requests, checklists and <strong>QA/QC documentation</strong></p></li><li><p>Punch-list preparation and closeout</p></li><li><p>As-built drawings and site mark-ups</p></li><li><p>Knowledge of <strong>Oil & Gas / EPC project requirements</strong></p></li><li><p>Good communication and leadership skills</p></li><li><p>Ability to work under <strong>project schedule and site pressure</strong></p></li><li><p>Computer skills: <strong>MS Excel, Word and basic project documentation</strong></p></li></ul><p><strong>For your hiring advertisement, I would highlight the top 10 as:</strong><br><strong>HVAC Electrical Installation | Oil & Gas Experience | Hazardous Areas | HVAC Controls | VFDs | BMS | Electrical Drawings | Testing & Commissioning | PTW/LOTO | Manpower Supervision.</strong></p>
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<p><br> Responsible for providing safe, effective, evidence based and comprehensive physiotherapy services<br> </p><br><br>Responsibilities:<br><p><br> Managerial In an inter disciplinary manner, communicating, with and work alongside physiotherapy colleagues and other healthcare staff where combined treatment and/or management is indicated</p><br><p>Supervising junior staff and ensuring their adherence to ongoing policies and procedures as applied and implemented in the Section/Department/Facility (as per requirement)</p><br><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><br><p>Reporting shortage of materials to supervisor at earliest convenience, ordering and approving replenishments when necessary</p><br><p>Deputizing for Senior Physiotherapist if requested</p><br><p>Technical <br> Formulating and delivering a highly specialized, individual physiotherapy treatment program based on a sound knowledge of evidence based practice and treatment options using advanced clinical assessment, reasoning skills and knowledge of treatment e.g. Manual techniques, electrotherapy, patient education, appliances, exercise classes, and other alternative options</p><br><p>Undertaking a comprehensive assessment of patients, including those with diverse or complex/multi pathology presentations. Use highly specialized and advanced clinical reasoning skills and manual assessment techniques, to provide an accurate physiotherapy diagnosis of their condition</p><br><p>Formulating accurate physiotherapy prognoses, recommend best course of intervention and develop comprehensive discharge plans</p><br><p>Testing and measuring patients’ function e.g. Strength, motor development and function, sensor perception, functional capacity, and respiratory and circulatory efficiency and record the data</p><br><p>Evaluating patient progress, re-assessing and altering treatment programs if required. To gather, collate and analyze the information needed to solve a variety of clinical and professional problems, at a highly advanced level</p><br><p>Using a range of verbal and non-verbal communication tools to communicate effectively with patients to progress rehabilitation and treatment programs. This will include many patients who have difficulties in understanding or communicating. For example, patients will be mentally unwell and may also be dysphasic, depressed, deaf or blind</p><br><p>Being responsible for maintaining and monitoring adequate stock levels, supplements and primary resources, and advising on their appropriate use within the work area</p><br><p>Travelling with patients, whenever required within and outside the United Arab Emirates, for physiotherapy treatment</p><br><p>Performing home physiotherapy as required</p><br><p>Interpreting for patients, if bilingual and required<br> Quality & Safety Being responsible for the safe and competent use of all electrotherapy equipment, gym equipment, pool equipment and patient appliances and aids by patients and ensure that junior staff/assistants attain competency prior to use</p><br><p>Being responsible for the day-to-day safe and competent use of equipment (in own area), which may be of high value, used by patients and staff in the area of work</p><br><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/development as per standard policies and procedures</p><br><p>Complying with all safety, health and quality control programs and procedures as applicable</p><br><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infection</p><br><p>Maintaining the strictest confidence in relation to patient information whether formally or informally recorded<br> Practicing within the expressed limits of established policies and procedures</p><br><p>Ensuring that SOP (standard operation procedures) and Quality Assurance tests are maintained within all sections</p><br><p>Being responsible for documenting all intervention in appropriate format</p><br><p>Comply and support clinical audit processes within the service and report on these as agreed</p><br><p>Communicating in a professional and courteous manner with patients, family and other care providers as necessary to explain procedures, clarify orders and communicate status</p><br><p>Interacting courteously with doctors, nurses and other healthcare providers when answering questions or providing other information<br> Education Assisting in training of students if required<br> Remarks The responsibilities stated above must not be considered to be exclusive of any duties which are not specifically stated. This employee will be expected to accept any other duties which are consistent with his/ her qualifications, experience and ability when requested to do so by his/ her superior.<br> </p><br><p>Safeguarding patients against misuse of power that leads to patient abuse, including physical, mental, sexual, or neglect. </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years as a Physiotherapist in a large hospital in relevant experience with patients with same diagnosis seen in acute care hospital or rehab facilities</p><br><p>Desired: <br> a. Wide background is prefereed (i.e ICU, acute medical/surgical) with 1 year of demontsrated leadership<br> </p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p><span><span>Performs as a Pharmacist with full professional authority, knowledge and judgment, operating as a generalist, with advanced level of responsibility and experience in all aspects of the total Pharmacy operation.</span></span></p><br><br>Responsibilities:<br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Corresponding Key Activities performed by the role</strong></span></p><br><br><p><span><strong>Managerial</strong></span></p><br><ul><li><p><span>Maintaining sufficient inventory of material supplies and equipment for performance of duties</span></p><br><ul><li><p><span>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</span></p><br></li></ul></li></ul><br><p><span><strong>Technical</strong></span></p><br><ul><li><p><span>Reviews and interprets each prescription/ medication orders in the ward and outpatient settings.</span></p><br><ul><li><p><span>Provides appropriate patient information concerning the medications if & when required.</span></p><br></li><li><p><span>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.</span></p><br></li><li><p><span>Inspects wards and clinics for outdated, deteriorated, or excessive stocks.</span></p><br></li><li><p><span>Performs drug utilization/administration evaluations, systematic internal reviews.</span></p><br></li><li><p><span>Demonstrate knowledge, skills, and abilities in the following:</span></p><br></li><li><p><span>Ability to read, interpret, and apply complex written instructions.</span></p><br></li><li><p><span>Knowledge of professional Pharmacy practice.</span></p><br></li><li><p><span>Ability to communicate orally and in writing.</span></p><br></li><li><p><span>Basic knowledge of pharmaceuticals, pharmacokinetics, pharmacotherapeutics.</span></p><br></li><li><p><span>Basic computer skills.</span></p><br></li><li><p><span>Ability to analyse drug-related medical problems; and</span></p><br></li><li><p><span>Skill in preparing sterile products.</span></p><br></li><li><p><span>Checks & reviews medication stocks register in the wards to ensure drug availability and correct inventory.</span></p><br></li><li><p><span>Replenish crash carts medications including controlled drugs.</span></p><br></li><li><p><span>Maintains a register for crash carts locks.</span></p><br></li><li><p><span>Inspects Pharmacy inventory, nursing cabinets and removes any outdated or deteriorated medications.</span></p><br></li><li><p><span>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist.</span></p><br></li><li><p><span>Assists in the training of new in-pharmacist staff as per the direction of the chief pharmacist.</span></p><br></li><li><p><span>Performs other miscellaneous duties, as directed by the chief pharmacist.</span></p><br></li></ul></li></ul><br><p><span><strong>Quality and Safety</strong></span></p><br><ul><li><p><span>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</span></p><br><ul><li><p><span>Complying with all safety and quality control programs and procedures as applicable</span></p><br></li><li><p><span>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</span></p><br></li><li><p><span>Ensuring that safety procedures and quality assurance tests are maintained within all sections</span></p><br></li><li><p><span>Comply and support clinical audit processes within the service and report on these as agreed </span></p><br></li><li><p><span>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </span></p><br></li></ul></li></ul><br><p><span><strong>Continuous Education</strong></span></p><br><ul><li><p><span>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</span></p><br><ul><li><p><span>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </span></p><br></li><li><p><span>Participating in the orientation and training of new employees</span></p><br></li><li><p><span>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</span></p><br></li><li><p><span>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</span></p><br></li><li><p><span>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</span></p><br></li></ul></li></ul><br><p><span><strong>Occupational Safety and Health Management Systems </strong></span></p><br><ul><li><p><span>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</span></p><br><ul><li><p><span>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</span></p><br></li><li><p><span>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</span></p><br></li><li><p><span>Comply with reasonable OSH instructions, policies and safe working procedures </span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems. </span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures </span></p><br></li><li><p><span>Not wilfully or recklessly endanger anyone’s health and safety </span></p><br></li><li><p><span>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible </span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills. </span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained</span></p><br></li></ul></li></ul><br><p><span><strong>Prevention and Control of Infection (PCI): </strong></span></p><br><ul><li><p><span>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </span></p><br><ul><li><p><span>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</span></p><br></li></ul></li></ul><br><br>Qualifications:<br><p><span><strong>Qualifications & licensure</strong></span></p><br><p><span>Required:</span></p><br><ul><li><p><span>Education and training. Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.</span></p><br></li><li><p><span>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.</span></p><br></li></ul><p><span>Desired: </span></p><br><p><span>Fluent in spoken & written English, Arabic language is desirable, but not essential.</span></p><br><br><p><span><strong>Experience required in addition to the Qualifications mentioned above</strong></span></p><br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong><br>The Commodity trading desk is providing commodity hedges and risk management solutions. The desk covers a wide product range, covering Energy, Carbon, Base and Precious Metals and Agriculture. The role seeks a Commodity trader with specifically strong experience in Base and Precious Metals. The candidate’s primary focus would be to manage and leverage customer flow to deliver the assigned budget, generate P&L with a detailed knowledge of base and precious metals markets, enhance the Commodity desk capabilities and help growing the Metals franchise, establish relationships with key clients and counterparties, and support distribution avenues to enhance the flow business.</p><br><p><br><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Manage and leverage customer flow to deliver the assigned budget.</li><li>Generate P&L with a detailed knowledge of base and precious metals markets.</li><li>Enhance the Commodity desk capabilities and help growing the Metals franchise.</li><li>Establish relationships with key clients and counterparties.</li><li>Support distribution avenues to enhance the flow business.</li><li>Price, Execute and Risk manage the client flow.</li><li>Base & Precious Metals Derivatives Market Making.</li><li>Warrants business development.</li><li>Proven track record in running risk and implementing trading strategies in Metals.</li><li>Manage risk position of the desk within the applicable limits and desk risk tolerance and monitor the risks in the global commodity book.</li><li>Be accountable for the risk levels and limits set by desk head and be responsible for adding revenue streams to Commodities.</li><li>Have continuous interaction with sales on trading/hedging ideas.</li><li>Work with other international FAB centers capturing flow and pricing for new additional local customers business.</li><li>Continually interface with desk head to ensure trading positions are reported daily and the long term requirements of FAB remains the target.</li><li>Maintain and enhance market counterparty and customer perception of FAB as the number one institution for local banks and corporates to handle their commodity business hedging requirements.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Minimum 7 years’ experience in commodity trading with specifically strong experience in Base and Precious Metals.</li><li>Strong knowledge of commodity markets, trading platforms and trading systems.</li><li>Strong analytic background and eager to learn.</li><li>Demonstrable track record of managing commodities risk.</li><li>Promotes and encourages co-operation within the team and its stakeholders. Maintaining an open dialogue between desks.</li><li>Anticipates customer needs and responds to requirements in a timely and efficient manner. Show's strength in building positive relationships with existing and new clients.</li><li>Recognizes and demonstrates the ability to exploit new business avenues, generating additional flow for the unit up and beyond his remit.</li><li>As a strong team player would show the ability to distribute important news to the room/network.</li><li>Adapts to change and supports any new desk initiatives. Promotes new ways of working and remains of a confident and approachable nature.</li><li>Has a comprehensive mastery of the key financial and commercial performance indicators of the strategic business unit.</li><li>Shows great awareness in developing new products that have the potential to increase revenue and keep the bank at the forefront of changes.<br><strong>Preferred / Beneficial</strong></li><li>Preference for candidates with a proven track record in running risk in Base and Precious Metals.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<span><br>Start Your Journey With Us <br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. <br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>To ensure all guests data is updated in the police system, and to assist Front Office operation whenever needed. CID Data Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The CID Data Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process. <br>ESSENTIAL FUNCTIONS: <br>• To check in and check out all the guests in the CID system, respecting the local government requirements in order to avoid penalties • To monitor and correct any discrepancy shown by the PMS and CID system reconciliation • To handle all CID related messages and information, acting as a link between the hotel and the local authorities • To attend all CID related trainings and to train and monitor colleagues accordingly, constantly updating the AFOM, NM and FOM • To maintain a structured filing system, as per CID and audit procedures requirements • Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability • Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views) • Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents • Locate arriving, in-house and departed guests by name and room number • Competent in messaging functionality (creating, modifying, delivering, deleting)<br>PREFERRED QUALIFICATIONS<br>Related Work Experience: At Least 1 year of experience within the hospitality industry<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<span><br>Start Your Journey With Us <br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. <br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>Under the guidance of the Nation Riviera Manager, to ensure the maintenance of the highest standards of professionalism in all aspects of the operation. To ensure all clientele are given the highest standard of fitness instruction required. Cross promotion of the Recreation offerings and Nation Riviera memberships. <br>ESSENTIAL FUNCTIONS: <br>• To help with the development of the Fitness systems and procedures and to make sure that they are kept up to date on a regular basis. <br>• To sell and promote personal training and achieve set revenue goals linked to the same <br>• To provide direct personal assistance/support to the Manager whenever appropriate and to ensure the provision of an effective service for the Fitness area. <br>• Must make sure that all equipment used is maintained correctly. <br>• To be vigilant with exercise techniques ensuring safe usage of all equipment and the gym area, offering assistance where it is needed. <br>• Must attend all training courses and department meetings as deemed necessary and must adhere to training as set down by the Manager. <br>• To ensure a clean, maintained and safe environment for the safety, comfort and enjoyment of its users. <br>• To continually encourage and motivate our clients in the pursuit of their fitness goals through regular fitness assessment and regular updated exercise programs.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: 2-years of work experience in a luxury hotel. <br>REQUIRED QUALIFCATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>UAE Fitness Instructor/Personal Trainer Certificate Level 3<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div><b> Company Description </b><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p> <p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p> <p><b>SALARIES AND BENEFITS</b></p> <ul> <li>Competitive Salary</li> <li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li> <li>Vacation tickets /benefits provided by the hotel</li> <li>Medical Insurance Provided</li> </ul> </div> <div><b> Job Description </b><ul> <li>Prepare all potentially hazardous foods at the correct temperatures and in accordance with HACCP and food safety guidelines.</li> <li>Follow appropriate personal hygiene procedures to ensure that all food served to guests is safe for consumption, including proper hand washing and disinfection, wearing the required hat/hairnet, clean uniform, and appropriate footwear.</li> <li>Be responsible for preparing, producing, and presenting all food items related to the Garde Manger section according to the established recipes and hotel standards.</li> <li>Ensure that all food items included in the daily menu, buffet, banquet, and la carte requirements are prepared and ready for service on time.</li> <li>Maintain the required personal grooming and kitchen hygiene standards, including clean and well-maintained hair, appropriate facial hair, clean uniform, and proper personal hygiene.</li> <li>Make the best possible use of available ingredients while maintaining the required quality, portion size, and presentation standards.</li> <li>Inform the Sous Chef or Junior Sous Chef of the materials and ingredients required for the following day to ensure that they are requested and provided from the storage areas.</li> <li>Assist in designing, preparing, and arranging decorations required for buffet displays, cold food presentations, salads, appetizers, and other Garde Manger products.</li> <li>Pay close attention to the quantities and portion sizes planned for all food items in order to maintain consistency and control food costs.</li> <li>Store food products and prepared items at the workstation in the correct manner, including proper covering, labeling, dating, temperature control, and storage conditions.</li> <li>Maintain the highest standards of hygiene, cleanliness, food safety, and health conditions within the workstation and Garde Manger section.</li> <li>Perform all duties related to the Garde Manger section and follow all instructions, recipes, preparation methods, and operational procedures provided by the Executive Chef and Sous Chef.</li> <li>Be responsible for all mise en place, preliminary preparations, and operational checks within the assigned section during working hours.</li> <li>Ensure that food is prepared according to the daily buffet program, banquet requirements, la carte orders, and production plan for the Garde Manger section.</li> <li>Prepare all food items according to the approved standard recipes in order to maintain consistent portions, taste, quality, and presentation.</li> <li>Present food in an attractive and appealing manner and ensure that all decorations and presentations comply with the hotel s standards.</li> <li>Coordinate and exchange information with other kitchen sections to ensure smooth operation, proper timing, and continuous food service.</li> <li>Ensure that storage areas belonging to the Garde Manger section are always clean, organized, properly labeled, and maintained according to food safety standards.</li> <li>Assist the Stewarding Supervisor and Stewarding team in maintaining the highest standards of cleanliness, sanitation, and hygiene within the kitchen.</li> <li>Complete and maintain all records related to food preparation, storage, cooking, temperature control, and presentation as required by the Food Safety Management System.</li> <li>Ensure that all food products are handled according to FIFO principles and that expired, spoiled, or unsuitable products are not used.</li> <li>Monitor the quality, freshness, temperature, and appearance of all ingredients and prepared food items throughout the working period.</li> <li>Ensure proper handling and storage of cold food products and maintain the required temperature throughout preparation, storage, and service.</li> <li>Support the implementation of departmental instructions and training related to energy conservation and ensure responsible use of kitchen equipment, water, and energy.</li> <li>Implement responsibilities related to the proper separation, collection, and disposal of waste and support efforts to reduce food waste, environmental pollution, and harmful effects on the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li> <li>Carry out all other duties assigned by managers and hotel management that are not specified in the job description.</li> </ul> </div> <div> Qualifications <ul> <li>Diploma or Degree in Culinary Arts, Hospitality, or related field.</li> <li>Minimum 4 6 years of culinary experience, preferably in luxury hotels or upscale restaurants.</li> <li>Strong knowledge of cold kitchen preparation, salads, dressings, appetizers, charcuterie, and buffet presentation.</li> <li><br></li> </ul> </div> <div></div>
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<span><br>JOB SUMMARY<br>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting with Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Assisting with Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Assisting with Developing Training Program Plans and Budgets<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Assists with establishing guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Assisting with Managing Training Budgets<br>• Assists with the development of the Training budget as required.<br>• Assists with managing budget in alignment with Human Resources and property financial goals.<br>• Assists with managing department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>Responsible for managing the implementation and delivery of Building Information Modelling (BIM) across a large-scale roads, utilities, and urban infrastructure project. Oversees BIM standards, model coordination, digital workflows, and information management, ensuring collaboration between design, construction, and project controls teams while supporting efficient project delivery, clash detection, and compliance with client and industry BIM requirements.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>: <i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li>BIM Manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</li><li>The BIM Manager will put in place all BIM requirements for each project. This will include preparing/reviewing the BIM Execution Plan, LOD Matrix, modelling methodology, Coordination strategy, Collaboration and Exchange timeframe, files format and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</li><li>Duties shall include auditing Design & Construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purpose, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</li><li>The BIM Manager shall coordinate BIM activities among the Lead Design Consultant, Other Consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</li><li>Attend and provide support during coordination meetings with consultants.</li><li>Provide direct support to the project team in extracting information from the model or for visualization purposes.</li><li>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</li><li>Can elaborate to Client the models/sections/clashes in Rivert and AutoCAD 360</li><li>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</li><li>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</li><li>Audit, and review any documentation such as BIM Models, BIM Execution Plan or related documents related to BIM against established BIM standards and protocols and ensure a smooth transition between all phases (Design, Construction & Operation) and all team members of a project.</li><li>Comply with the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor including occasional drafting work in support of PMC activities. </li></ul><br>Qualifications:<br><ul><li>BSc degree in civil engineering.</li><li>10+ years of experience across all phases of BIM Management.</li><li>At least 3 recent years in a similar position within PMC team.</li><li>Fully Conversant across all modern BIM Software specifically Civil 3D.</li><li>Fully conversant with Abud Dhabi Municipality Requirements.</li><li>Good communication skills with the ability to compose and explain complex issues concisely to different audiences.</li><li>Excellent team working skills, motivated and productive attitude.</li><li>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>Start Your Journey With Us <br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. <br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>To ensure all guests data is updated in the police system, and to assist Front Office operation whenever needed. CID Data Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The CID Data Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process. <br>ESSENTIAL FUNCTIONS: <br>• To check in and check out all the guests in the CID system, respecting the local government requirements in order to avoid penalties • To monitor and correct any discrepancy shown by the PMS and CID system reconciliation • To handle all CID related messages and information, acting as a link between the hotel and the local authorities • To attend all CID related trainings and to train and monitor colleagues accordingly, constantly updating the AFOM, NM and FOM • To maintain a structured filing system, as per CID and audit procedures requirements • Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability • Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views) • Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents • Locate arriving, in-house and departed guests by name and room number • Competent in messaging functionality (creating, modifying, delivering, deleting)<br>PREFERRED QUALIFICATIONS<br>Related Work Experience: At Least 1 year of experience within the hospitality industry<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<span> </span><p><b><span><span><span>Wellness Concierge, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20444</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><strong><span>About The Role </span></strong></p><br>
<ul>
<li><span>Always keep a positive and motivated attitude, being an example. </span></li>
<li><span>Follow the Grooming standards. </span></li>
<li><span>Maintain effective communication with all related departments to ensure smooth service delivery, building mutual trust and respect. </span></li>
<li><span>Understanding employee positions to perform duties in employees' absence – including Front desk duties. </span></li>
<li><span>Ensure regular on-job trainings are performed and all SOP’s followed. </span></li>
<li><span>Regular check of LQA Standards as applicable. </span></li>
<li><span>Attend the daily handover briefing when on shift and be able to pass the necessary information related to guest’s requests. </span></li>
<li><span>Being an active knowledgeable person about Memberships, activities, and services. </span></li>
<li><span>Being able to advise on the best programs and nutritional requirements. </span></li>
<li><span>To assist with any other duties as required by the line manager or another member of the management team. </span></li>
<li><span>Provide services that are above and beyond for guest’s satisfaction and retention, interacting with guests to obtain feedback on the overall satisfaction. </span></li>
<li><span>Establish a positive and active relationship with the guests, maintaining a high visibility in public areas and being knowledgeable of the Siro product. </span></li>
<li><span>Always maintain high level of knowledge to upsell and cross-sell services and facilities to our guests. </span></li>
<li><span>Responsible for all in house guest requests and ensuring their needs are met based on five pillars. </span></li>
<li><span>Record guest issues in the guest response tracking system. </span></li>
<li><span>Responsible for transportation requests and end of month analysis. </span></li>
<li><span>Responsible for all VIP amenities requests, verifying all arrivals in Opera for correct allocation and insertion in ALICE. Verify rooms for VIP’s, confirming if all amenities have been correctly placed. </span></li>
<li><span>Always seek opportunities of service improvement. </span></li>
<li><span>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. </span></li>
<li><span>Understand and comply with security, health and safety policies and procedures pf the hotel. </span></li>
<li><span>The Wellness Concierge is responsible for, but not limited to, contacting every guest prior to arrival, booking Recovery Lab treatments and Fitness services. </span></li>
<li><span>Needs to be able to explain services and classes to guests in a clear and enthusiastic manor. </span></li>
<li><span>Be knowledgeable about the surroundings, able to inform and recommend activities outside the property. </span></li>
<li><span>Can recognize the difference between treatments, classes and nutrition plans, enquiring when necessary to best achieve the guest’s expectations. </span></li>
<li><span>Has total understanding of the systems used by the property to effectively assist guests. </span></li>
<li><span>Have a thorough working knowledge of services, hours of operation, facilities, etc. </span></li>
<li><span>Perform other job-related duties as directed. </span></li>
<li><span>Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. </span></li>
<li><span>Recognize the importance of "sales" in every aspect of their role. </span></li>
<li><span>Understands they are a part of a team committed to optimizing the health of our guests. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Must be computer literate, knowledge of MS Office, Excel and Opera is essential. </span></li>
<li><span>Must be able to work well under pressure and be able to multi-task. </span></li>
<li><span>Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage. </span></li>
<li><span>Experience in guest services required. </span></li>
<li><span>Must be fluent in verbal and written English. Additional language skills are an advantage<strong>. </strong></span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Wellness Concierge, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20444</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><strong><span>About The Role </span></strong></p><br>
<ul>
<li><span>Always keep a positive and motivated attitude, being an example. </span></li>
<li><span>Follow the Grooming standards. </span></li>
<li><span>Maintain effective communication with all related departments to ensure smooth service delivery, building mutual trust and respect. </span></li>
<li><span>Understanding employee positions to perform duties in employees' absence – including Front desk duties. </span></li>
<li><span>Ensure regular on-job trainings are performed and all SOP’s followed. </span></li>
<li><span>Regular check of LQA Standards as applicable. </span></li>
<li><span>Attend the daily handover briefing when on shift and be able to pass the necessary information related to guest’s requests. </span></li>
<li><span>Being an active knowledgeable person about Memberships, activities, and services. </span></li>
<li><span>Being able to advise on the best programs and nutritional requirements. </span></li>
<li><span>To assist with any other duties as required by the line manager or another member of the management team. </span></li>
<li><span>Provide services that are above and beyond for guest’s satisfaction and retention, interacting with guests to obtain feedback on the overall satisfaction. </span></li>
<li><span>Establish a positive and active relationship with the guests, maintaining a high visibility in public areas and being knowledgeable of the Siro product. </span></li>
<li><span>Always maintain high level of knowledge to upsell and cross-sell services and facilities to our guests. </span></li>
<li><span>Responsible for all in house guest requests and ensuring their needs are met based on five pillars. </span></li>
<li><span>Record guest issues in the guest response tracking system. </span></li>
<li><span>Responsible for transportation requests and end of month analysis. </span></li>
<li><span>Responsible for all VIP amenities requests, verifying all arrivals in Opera for correct allocation and insertion in ALICE. Verify rooms for VIP’s, confirming if all amenities have been correctly placed. </span></li>
<li><span>Always seek opportunities of service improvement. </span></li>
<li><span>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. </span></li>
<li><span>Understand and comply with security, health and safety policies and procedures pf the hotel. </span></li>
<li><span>The Wellness Concierge is responsible for, but not limited to, contacting every guest prior to arrival, booking Recovery Lab treatments and Fitness services. </span></li>
<li><span>Needs to be able to explain services and classes to guests in a clear and enthusiastic manor. </span></li>
<li><span>Be knowledgeable about the surroundings, able to inform and recommend activities outside the property. </span></li>
<li><span>Can recognize the difference between treatments, classes and nutrition plans, enquiring when necessary to best achieve the guest’s expectations. </span></li>
<li><span>Has total understanding of the systems used by the property to effectively assist guests. </span></li>
<li><span>Have a thorough working knowledge of services, hours of operation, facilities, etc. </span></li>
<li><span>Perform other job-related duties as directed. </span></li>
<li><span>Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. </span></li>
<li><span>Recognize the importance of "sales" in every aspect of their role. </span></li>
<li><span>Understands they are a part of a team committed to optimizing the health of our guests. </span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Must be computer literate, knowledge of MS Office, Excel and Opera is essential. </span></li>
<li><span>Must be able to work well under pressure and be able to multi-task. </span></li>
<li><span>Must have experience in a five-star environment for a minimum of 2 years. Experience in pre-opening is an advantage. </span></li>
<li><span>Experience in guest services required. </span></li>
<li><span>Must be fluent in verbal and written English. Additional language skills are an advantage<strong>. </strong></span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
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<p>Customer Service Agent</p><p><b>Company:</b> YasReem Technologies</p><p> <b>Employment Type:</b> Full-time</p><p>Role Summary</p><p>YasReem Technologies is looking for a Customer Service Agent to support customers, resolve inquiries, and provide a professional experience across phone, email, chat, and other communication channels.</p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries promptly and professionally.</li><li>Resolve complaints and service-related issues.</li><li>Provide accurate information about products and services.</li><li>Record customer interactions and update cases in the system.</li><li>Escalate complex or urgent cases to the relevant team.</li><li>Follow up with customers until their issues are resolved.</li><li>Meet customer satisfaction, response-time, and quality targets.</li><li>Identify recurring issues and share feedback with management.</li></ul><p>Requirements</p><ul><li>Previous customer service or call-centre experience is preferred.</li><li>Strong English communication skills; Arabic is an advantage.</li><li>Good problem-solving and interpersonal skills.</li><li>Comfortable using computers, CRM systems, email, and chat tools.</li><li>Able to remain calm and professional in challenging situations.</li><li>Willingness to work flexible shifts, including weekends when required.</li></ul><p>What We Offer</p><ul><li>Supportive and professional working environment.</li><li>Training and development opportunities.</li><li>Career growth within a technology-focused company.</li><li>Competitive salary based on experience.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired skills:</p><ul><li>Customer service</li><li>Verbal and written communication</li><li>Active listening</li><li>Problem-solving</li><li>Complaint handling</li><li>Conflict resolution</li><li>Customer relationship management</li><li>Call centre operations</li><li>CRM software</li><li>Email and live-chat support</li><li>Data entry</li><li>Multitasking</li><li>Time management</li><li>Attention to detail</li><li>Teamwork</li><li>English proficiency</li><li>Arabic proficiency is an advantage</li></ul></div>
<h2 class="h5">Job description</h2>
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<span><br>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!<br>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<br>Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<br>marriotthotelinternship<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Job Description<br><br><p>Key Responsibilities<br>Client Relationship Management & Stakeholder Engagement<br>• Build and maintain meaningful relationships with senior executives and key stakeholders within the client's organization, including COO and Country/Operational leadership throughout the GCC, with primary focus on UAE operations<br>• Proactively communicate JLL's vision and work with client Executive Leadership to understand changing business needs and support their ambitions in their future of work journey<br>• Act as the primary point of contact and lead for client relationship management across the GCC portfolio, particularly within the UAE<br>• Gain respect of senior leaders within the client organization through strong presentation, interaction, and written & verbal communication skills<br>• Ensure all key stakeholders within JLL and the client's organization are fully informed about operational updates, processes, and account-wide objectives<br>• Work with business stakeholders to ensure a "community feel" is present and visible across all buildings<br>• Work closely and collaboratively with client strategic partners also supporting the real estate strategy.</p><br><p><br>Service Delivery Excellence<br>• Comply with all contract requirements and meet or exceed Key Performance Indicators (KPIs) and Service KPIs (SKPIs) as defined in the Master Services Agreement (MSA)<br>• Drive a service excellence culture within delivery and operational management teams, creating an environment that drives continuous improvement and innovation<br>• Ensure an exceptional and memorable service is provided to the client's employees and guests across all touchpoints<br>• Challenge the status quo and be prepared to change processes and procedures to improve building and facilities management<br>• Ensure processes and procedures (client or JLL-owned) are monitored and updated as per the MSA<br>• Work in conjunction with the Regional Account Director to develop strategic business plans for service delivery and be responsible for executing those plans<br>• Ensure integrity of data within various management systems, including Management Information (MI) and maintenance of system drawings, escalating issues as appropriate<br>• Ensure all contractual and ad-hoc reports are delivered on time and to the required standard<br>• Drive proactive management through improved speed to execute, hitting planned and reactive SLAs, and increasing customer satisfaction scores<br>Operational Management<br>• Ensure contractors and their staff are properly onboarded/offboarded and inducted, with all permitting and working requirements adhered to in compliance with local regulations, particularly UAE labor and safety laws<br>• Ensure contractor staff meet the standards and expectations of both the client and JLL at all times<br>• Monitor Planned Preventive Maintenance (PPM) plans in conjunction with local laws, regulations, and standards.<br>• Ensure minor repairs and works are supervised appropriately and services delivered on time, safely, and within budget<br>• Participate in planned or unplanned power shutdowns and support engineering teams as required<br>• Participate in planned or unplanned building evacuations, ensure Business Continuity Plans (BCP) are current and enacted, and act as Fire Safety Manager as required<br>• Ensure all safety procedures, including Crisis Management and Emergency Procedures, are maintained at all times<br>• Support Moves, Adds and Changes (MAC) teams to ensure space planning and churn activities are undertaken per MSA and client demand<br>• Ensure space data changes are reflected in a timely manner and reported per client and JLL reporting procedures<br>• Conduct audits and inspections in line with JLL business management systems and standard processes, ensuring the actions database is regularly updated<br>Financial Management<br>• Responsible for the end to end procure to pay process. <br>• Be responsible for the P&L and overall performance delivery across the GCC portfolio, with primary focus on UAE operations, managing agreed financial targets including revenue, expenses, debtor and savings targets<br>• Keep operations within approved budgets, including raising all relevant Change Requests as needed<br>• Be responsible for delivery and expenditure of the supply chain and accountable for quality of services delivered by all vendors<br>• Participate in setting budgets for service delivery and ensure compliance to those budgets throughout the fiscal year<br>• Participate in regular reforecasting activities and provide accurate financial projections<br>• Manage financial approvals, ensuring ownership of budgets and responsible management of spend, including planned and rechargeable elements<br>• Ensure all financial reports are accurate and timely as per agreed timelines set out in the agreement<br>• Ensure costs are managed within appropriate budgets and variances are explained and mitigated<br>• Ensure all client billing is completed per required timelines and follow up on outstanding amounts to ensure collection within contract terms<br>• Ensure the supply chain is paid as per payment terms within individual agreements to maintain strong vendor relationships<br>Sustainability & ESG Leadership<br>• Support ESG teams to ensure Energy Conservation Measures (ECM) are identified and contribute to the client's sustainability goals including Carbon Net Zero (CNZ) commitments<br>• Own and deliver Energy & Sustainability programmes across the portfolio, including energy reduction initiatives and monitoring consumption<br>• Work with ESG teams to raise awareness and ensure optimum recycling and waste management practices for all sites<br>• Put ESG at the heart of all decision-making and operational activities, embedding sustainability into the service delivery culture<br>Human Resource Management & Team Leadership<br>• Lead, develop and foster a proactive and motivated FM, Colleague Experience, and Guest Services team, supporting them in day-to-day operations, service delivery, and career development pathways<br>• Drive and foster a proactive, motivated, and energized team culture that delivers exceptional results and continuous improvement<br>• Be responsible for team structure and manage any recruitment or performance management issues in line with JLL processes, procedures, and local labor laws<br>• Provide support for succession planning to direct reports and identify high-potential talent within the team<br>• Actively encourage an environment that supports openness, teamwork, collaboration, performance excellence, and personal success<br>• Create a culture that promotes Diversity and Inclusion within the team, ensuring all team members feel valued and heard<br>• Develop teams through performance assessments and training programs, recognizing individual efforts and utilizing reward systems effectively<br>• Manage staff workload through correct resourcing and develop succession plans for key team members and on-site vendors<br>• Work closely with the Transformation Lead to deliver change programs, including management of people and culture change, resetting skillsets and competencies<br>Risk Management & Compliance<br>• Drive a risk-conscious culture within the team and ensure all works meet local, client and JLL standards for risk identification and mitigation<br>• Ensure compliance with all Health, Safety, Environment and Risk Management policies and procedures across all sites<br>• Ensure compliance with all Ethics-related policies and procedures within the team and with all vendors<br>• Ensure all incidents are reported per client and JLL internal reporting procedures in a timely and accurate manner<br>• Ensure a suitable emergency escalation process is in place and that Emergency Call-Out & Rectification Services are conducted swiftly and efficiently<br>• Ensure communications regarding incidents and emergencies are escalated appropriately both within JLL and the client organization<br>• Be Safe Aware - ensure audits and inspections are carried in line with JLL business management systems and ensure the actions database is updated regularly<br>________________________________________<br>Skills & Experience Required<br>Essential Experience<br>• Proven track record of leading teams within a fast-paced service delivery environment, with demonstrated acumen to manage performance of delivery teams<br>• Extensive experience in client relationship management at senior executive level, with ability to influence and build trust<br>• Experience in high-end service environments, ideally within corporate real estate in financial service sectors<br>• Demonstrated experience identifying and improving customer experience through collaboration with key stakeholders<br>• Strong experience managing P&L and budgets through financial analysis skills, with accountability for business outcomes<br>• Knowledge of vendor management for specialized services and ability to build effective supply chain partnerships<br>• Proven capacity to understand and interpret commercial contracts, including MSAs and SLAs<br>Technical & Professional Skills<br>• Ability to learn technical skills quickly and at the right level to lead teams of technical experts effectively<br>• Ability to bring clarity, perspective, and oversight to account teams across different service lines (FM, Guest Services, Engineering, Projects)<br>• Strong presentation, interaction, and written & verbal communication skills with a wide range of clients and stakeholders at all levels<br>• Strong PC literacy and proven ability to manage daily activities using various systems including CAFM, CMMS, and financial management platforms<br>• Experience identifying and implementing continuous improvement initiatives that deliver measurable results<br>• Ability to operate at executive level, communicating vision clearly and understanding changing business needs in dynamic environments<br>Leadership Qualities<br>• Proactive and confident communicator with all key stakeholders, able to engage at all organizational levels<br>• Ability to challenge the status quo constructively and drive positive change<br>• Ability to motivate and energize teams, creating high-performing cultures and fostering proactive behaviors<br>• Gains respect of senior leaders in client organizations through credibility, delivery, and relationship-building<br>• Gains respect of JLL people and clients through authentic leadership and consistent performance<br>• Demonstrates JLL mindset in all activities: optimizing structures and efficiencies, driving continuous improvement through technology and data, enhancing service delivery, putting ESG first, and building motivated teams</p><br><br><br><br><br><br><br><br><br><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>