Operation Specialist Jobs in UAE

Job Role:<br>Lead and manage the Customer Engagement Center (CEC) across Nissan, Infiniti, Renault, Auto Central, Leasing and CPOV, overseeing voice, non-voice and digital customer interactions. The role is responsible for delivering a consistent, high-quality customer experience through operational excellence, performance management, technology, data analytics and continuous process improvement.<br>Core Responsibilities:<br>Develop and implement the CEC strategy across all brands and customer interaction channels, including voice, Whats App, live chat, social media and digital platforms. Lead and manage a team of 23 employees, covering performance management, workforce planning, coaching, training, engagement and talent development. Drive operational performance against key CEC KPIs, including service levels, response times, quality, customer satisfaction and digital response SLAs. Oversee customer complaints, escalations and service recovery, ensuring timely resolution and root-cause analysis. Use AI speech analytics, Voice of Customer (VOC) insights and performance data to identify customer pain points and drive service and process improvements. Manage digital engagement and community channels, ensuring timely responses, accurate information and consistent brand communication. Develop dashboards and performance reports, providing actionable insights to Sales, Aftersales, Marketing and senior leadership. Partner with IT and external vendors to maintain and enhance CEC systems, CRM, telephony, IVR, digital platforms and analytics tools. Continuously improve SOPs, workflows, call scripts and processes to improve efficiency and customer experience. Work closely with Sales, Aftersales, CX, Marketing and other stakeholders to align CEC operations with broader business objectives and customer experience strategy. Ensure compliance with UAE data protection requirements, internal policies and applicable regulatory standards.<br>Background & Experience:<br>5–7 years of relevant experience, including at least 2 years in a managerial role. Bachelor's or Master's degree in Business Administration, Psychology or a related field preferred. Technical Diploma or equivalent experience may also be considered. Strong experience in customer engagement, contact center operations, customer experience or a related environment. Strong understanding of modern communication channels and the digital marketing ecosystem. Proven customer retention and customer experience mindset. Experience managing and developing teams, with the ability to handle complex and culturally diverse stakeholder relationships. Strong data analysis, reporting, problem-solving and critical-thinking skills. Strong leadership, collaboration and project management capabilities. Professional certification is preferred. Knowledge or training in CX strategy, journey mapping, data analytics, crisis and conflict management, Agile/Lean methodologies and speech analytics is advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p>Ensure that all functions relating to Admin related job in the particular department assigned to carry out effectively to facilitate the smooth functioning of the department.</p><p>&nbsp;</p><p><b>What you will do:</b></p><ul><li>Admin/Cash Office Function:&nbsp;&nbsp;Ensure to assist the staff in cash/Admin office to carry out the day to day activities and all procedures are followed so as to minimize the risk of loss, for the company</li><li>Reconciliation: Ensure to carry out all cash/credit card reconciliation and post entries into system and collections are banked on a daily basis</li><li>Inventory Reports: All the inventory reports for the store needs to be monitored on daily/weekly basis and make sure the corrective actions are done on time</li><li>Archiving Of Documents: Ensure that all in-store documents [Admin/cash office/Inventory etc.] are archived properly to facilitate easy retrieval when necessary.&nbsp;</li><li>Internal/External Audit: Ensure that sufficient co-operation is extended to all internal/external auditors to assist completion of the audit.&nbsp;</li></ul><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What you will need:</b></p><ul><li>1–2 years’ experience in a retail cash office, store administration, accounts/admin support, or inventory administration role.</li><li>Cash office / reconciliation experience</li><li>Basic inventory and stock-control knowledge</li><li>Strong numerical accuracy and attention to detail</li><li>Excel and retail-system proficiency</li><li>Able to follow cash-handling and audit procedures</li></ul><p><br></p></div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Executive, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support marketing initiatives: Assist with proofreading advertising copy, supporting marketing campaigns, maintaining the department calendar, and coordinating internal projects to ensure timely execution Assist with sales documentation: Help prepare booking reports, contracts, proposals, client call summaries, and loyalty point postings to support the sales process Perform daily office operations: Provide administrative support including data entry, invoice distribution, and recordkeeping to ensure efficient team operations Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>⚓ WE ARE HIRING | MECHANICAL TECHNICIAN</p><p>� Location: Abu Dhabi, UAE</p><p>�️ Industry: Marine / Shipping</p><p>� Experience: Marine / Shipping industry experience is MANDATORY</p><p>� Candidates: Open to candidates across the UAE</p><p>Are you an experienced Mechanical Technician with hands-on expertise in the Marine or Shipping industry?</p><p>Our client, a leading organization within the Marine / Shipping sector, is looking for a skilled Mechanical Technician to join their team in Abu Dhabi.</p><p>� KEY RESPONSIBILITIES</p><ul><li><p>Perform inspection, maintenance and repair of mechanical equipment</p></li><li><p>Troubleshoot mechanical systems and identify technical issues</p></li><li><p>Carry out preventive and corrective maintenance</p></li><li><p>Ensure machinery and equipment operate safely and efficiently</p></li><li><p>Follow technical specifications, safety procedures and company standards</p></li><li><p>Maintain accurate maintenance and service records</p></li><li><p>Support day-to-day marine mechanical operations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>⭐ REQUIREMENTS ✔ Proven experience as a Mechanical Technician ✔ Mandatory experience in Marine / Shipping industry ✔ Strong troubleshooting and mechanical maintenance skills ✔ Ability to work safely in a technical and operational environment ✔ UAE experience is an advantage ✔ Candidates currently based anywhere in the UAE may apply ✔ Employment will be subject to the client's security, compliance and eligibility requirements � Interested? Send your updated CV with the subject “Mechanical Technician – Abu Dhabi” ⚓ Take your technical career to the next level in the Marine & Shipping industry!</p>

Company Description Venti Marble stands at the intersection of traditional marble craftsmanship and contemporary design innovation, offering end-to-end solutions for high-end residential and commercial spaces. The team provides expert design consultancy, bespoke marble manufacturing, and precision installation to transform interiors with lasting beauty and elegance. Collaborating closely with clients, designers, and architects, Venti Marble delivers tailored solutions that reflect both functional needs and aesthetic vision. The company values quality, attention to detail, and long-term partnerships built on reliability and exceptional service. Role Description The Senior Accountant role at Venti Marble is a full-time, on-site position based in Dubai. The Senior Accountant oversees day-to-day accounting operations, including general ledger maintenance, accounts payable and receivable, bank reconciliations, and month-end and year-end closing activities. Candidates should possess proficiency in accounting software and Excel, along with the ability to work with ERP(Odoo,Zoho ) or financial management systems. This role prepares financial statements, management reports, and forecasts, ensuring compliance with local regulations and internal policies. The Senior Accountant monitors budgets, supports cost analysis for projects, and collaborates with operations and management to provide financial insights that guide business decisions. The role also involves coordinating with external auditors, improving internal controls, and mentoring junior accounting team members. Qualifications Candidates should possess strong core accounting skills, including general ledger management, accounts payable and receivable, and bank reconciliations. Candidates should possess financial reporting and analysis skills, including preparation of financial statements, budgeting, forecasting, and variance analysis. Candidates should possess knowledge of tax and regulatory compliance, including familiarity with relevant UAE financial regulations and standards. Candidates should possess proficiency in accounting software and Excel, along with the ability to work with ERP(Odoo,Zoho ) or financial management systems. Candidates should possess strong analytical, problem-solving, and organizational skills, with attention to detail and accuracy. Candidates should possess effective communication and collaboration skills to work with cross-functional teams and external stakeholders. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications such as CPA, ACCA, or CMA are an advantage. Several years of experience in a senior accounting or similar role; experience in construction, manufacturing, or high-end design industries is beneficial. Ability to work on-site in Dubai, manage deadlines, handle multiple priorities, and maintain high ethical and professional standards.

Description<br><br>The HR Associate Partner is a hands-on role providing comprehensive HR support at Amazon's Fulfilment Center.<br><br>Working in alignment with Operations shift patterns, this position serves as the primary HR contact for associates, handling diverse inquiries spanning benefits, payroll, and general HR matters.<br><br>The role is vital in executing people initiatives, driving employee engagement, and maintaining HR operational excellence. The incumbent will execute projects of varying complexity and provide administrative support. They will also be responsible for analyzing HR metrics to provide data-driven insights for decision making. This position requires strict adherence to confidentiality standards and service level agreements, while consistently driving process improvements and HR functional excellence.<br><br>The role demands someone who can balance administrative precision with critical thinking to create positive employee experiences and raise the bar in HR service delivery.<br><br>Key job responsibilities<br><br> Serve as the first point of contact for associate HR-related queries, ensuring timely resolution and follow-up within established SLAs. Manage end-to-end HR processes including attendance, leaves, onboarding, documentation, and employee lifecycle events. Maintaining accurate HR records, processing HR transactions, and supporting various HR initiatives and programs. Analyze HR metrics and data to identify trends and provide insights for continuous improvement. Collaboration with operations teams to support daily HR activities and drive employee engagement initiatives. Maintaining compliance with company policies, procedures, and legal requirements while handling confidential information with utmost discretion. Support HR projects, conduct basic HR investigations, and contribute to creating a positive work environment through effective communication and problem-solving. Coordinate HR events, training sessions, and engagement activities while ensuring all administrative tasks are completed accurately and efficiently.<br><br>Basic Qualifications<br><br> 6+ months of human resources experience 6+ months of customer service experience 6+ months of Microsoft Office products and applications experience High school or equivalent Experience in confidential environments<br><br>Preferred Qualifications<br><br> 1+ years of human resources experience 1+ years of customer service experience 1+ years of Microsoft Office products and applications experience<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport<br><br>Job ID: A10490856

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About Gold Reem Properties UAE:</p><p>Gold Reem Properties UAE is a dynamic, newly launched real estate company backed by industry professionals with over 17 years of Dubai market experience. We are building a high-performing team and seeking an experienced, proactive HR Manager to lead our HR department, talent acquisition, and people operations from the ground up.</p><p><br></p><p>Key Responsibilities:</p><p>- Recruitment &amp; Talent Acquisition: Lead full-cycle recruitment for real estate sales agents, property consultants, and administrative staff to build a strong sales team.</p><p>- Policy &amp; Compliance Setup: Establish clear HR policies, employee handbook, and onboarding procedures fully compliant with UAE Labour Law and MOHRE regulations.</p><p>- Performance &amp; Compensation: Collaborate with management to structure competitive commission plans, sales incentives, and performance KPIs.</p><p>- Administration &amp; Operations: Manage payroll processing (WPS), employee visa procedures, health insurance, and day-to-day HR administration.</p><p>- Employee Relations: Build a positive, supportive, and growth-oriented work environment for a multicultural team.</p><p><br></p><p>What We Offer:</p><p>- Competitive salary package based on experience.</p><p>- Company residence visa and benefits as per UAE Labour Law.</p><p>- Excellent growth opportunities in a fast-expanding company.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Human Resources Management (إدارة الموارد البشرية)</b></p><p><b>Talent Acquisition / Recruitment (استقطاب الكفاءات والتوظيف)</b></p><p><b>UAE Labour Law &amp; MOHRE (قوانين العمل الإماراتية وتسهيل)</b></p><p><b>Real Estate Recruitment (توظيف العقارات)</b></p><p><b>WPS Payroll &amp; Visa Processing (نظام حماية الأجور وإجراءات التأشيرات)</b></p><p><b>Performance Management (إدارة الأداء)</b></p><p><b>Employee Relations (علاقات الموظفين)</b></p><p><b>English Communication Skills (مهارات التواصل باللغة الإنجليزية)</b></p></div>

Company Description MCV – Manufacturing Commercial Vehicles, founded in 1995 by Eng. Karim Ghabbour, provides global transport solutions through innovative, reliable, high-quality, and cost-effective products and services. Recognized as one of the top bus manufacturers in the Middle East and Africa, MCV’s buses operate across the UK, Europe, Australia, Asia Pacific, Africa, and the Gulf. The company manufactures a full range of buses, including coaches, city buses, off-road buses, minibuses, and special application buses. Each product is designed and built according to the standards and requirements of its target market, supporting diverse transportation needs worldwide.<br>Role Description The Owner role at MCV – Manufacturing Commercial Vehicles is a full-time, on-site position based in Cairo, Egypt. The Owner provides strategic leadership, defines long-term business goals, and oversees the overall direction of the company, including product portfolio, market expansion, and investment priorities. Day-to-day responsibilities include guiding senior management, monitoring financial performance, approving major operational and capital decisions, and ensuring alignment with safety, quality, and regulatory standards in all markets. The role also involves nurturing key partnerships, representing the company with global customers and stakeholders, and fostering a culture of innovation, accountability, and continuous improvement. The Owner is expected to maintain strong visibility across manufacturing operations, commercial activities, and organizational development.<br>Qualifications<br> Strong strategic leadership and business management capabilities, with experience in setting vision, goals, and growth plans for a complex industrial or manufacturing organization. Extensive knowledge of commercial vehicle manufacturing, automotive engineering, or related industries, including familiarity with international quality and safety standards. Proven track record in financial management, budgeting, and investment decision-making, with the ability to interpret financial data and drive sustainable profitability. Experience in international markets and global operations, ideally across Europe, the Middle East, Africa, and Asia Pacific, with strong negotiation and partnership-building skills. Ability to lead diverse teams, develop senior leaders, and drive organizational change while promoting an inclusive, performance-oriented culture. Excellent communication and stakeholder management skills, with the ability to represent the company to customers, partners, regulators, and internal teams. Relevant academic background such as a bachelor’s or master’s degree in business, engineering, or a related field; an MBA or equivalent executive education is an advantage. High level of integrity, resilience, and long-term commitment to on-site leadership in Cairo, Egypt, with flexibility for international travel as needed.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Operations</strong></span></span></p><br><p><span><span>·</span></span><span><span>Operate assigned vehicles safely and efficiently to transport employees, clients, documents,&nbsp;</span><span>and goods across organizational sites.</span></span></p><br><p><span><span>·</span></span><span><span>Plan routes effectively using GPS, maps, or navigation tools to ensure timely arrivals and deliveries.</span></span></p><br><p><span><span>·</span></span><span><span>Respond promptly to urgent or emergency transportation requests as required.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure secure, confidential, and accurate delivery of correspondences, goods, and materials.</span></span></p><br><p><span><span>·</span></span><span><span>Adhere to organizational policies, traffic regulations, and safety standards to ensure compliance and professional representation.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain professional communication and conduct with internal and external stakeholders to reflect organizational standards.</span></span></p><br><p><span><span><strong>Product / Process Improvement</strong></span></span></p><br><p><span><span>·</span></span><span><span>Conduct pre- and post-use inspections of vehicles, including fuel, oil, water, tires, and other&nbsp;</span><span>essential systems, and report any defects.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain vehicles in clean, roadworthy condition and arrange for timely servicing or maintenance.</span></span></p><br><p><span><span>·</span></span><span><span>Provide feedback on route efficiency, vehicle utilization, and operational processes to enhance service reliability.</span></span></p><br><p><span><span>·</span></span><span><span>Follow safe driving practices and support continuous improvement in transportation and logistical operations.</span></span></p><br><p><span><span><strong>Physical Working Conditions</strong></span></span></p><br><p><span><span>·</span></span><span><span>Field-based role requiring extended driving periods across organizational sites, including varying traffic and weather conditions.</span></span></p><br><p><span><span>·</span></span><span><span>Assist with loading or unloading documents, goods, or materials as required while adhering to safety protocols.</span></span></p><br> <p><span><span><strong>Job Qualifications &amp; Requirements</strong></span></span></p><br><p><span><span><strong>Education:</strong> High School Diploma or equivalent</span></span></p><br><p><span><span><strong>Experience:</strong> 2+ years in professional driving, logistics, or multi-site transport</span></span></p><br> </div>

Who we are:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.<br>Job Summary:As an Assistant Manager - Supply Chain the incumbent will be responsible for developing and executing demand forecasting strategies, collaborating with various departments to create accurate demand plans, and optimizing inventory management processes. The Assistant Manager - Supply Chain ’s expertise will play a critical role in ensuring efficient supply chain operations and effectively meeting customer demand.<br>Job Responsibilities:Demand Forecasting: Utilize historical data, market trends, and market insights to develop reliable demand forecasts.<br>Collaborative Forecasting: Work closely with Sales, Marketing, Product Management, and other relevant departments to gather inputs and insights for creating a comprehensive demand plan.<br>Sales and Operations Planning (S&OP): Participate in S&OP meetings to align demand forecasts with supply chain capacities and ensure a balanced approach to meet customer demands and optimize inventory levels.<br>Inventory Management: Monitor inventory levels and collaborate with procurement and production teams to ensure optimal stock levels, minimizing stockouts, and overstock situations.<br>Data Analysis: Analyze demand data, sales figures, and other relevant metrics to identify trends, patterns, and potential risks that could impact demand planning accuracy.<br>Demand Variability Management: Implement strategies to mitigate demand volatility and develop contingency plans to handle unexpected fluctuations.<br>New Product Introduction: Collaborate with cross-functional teams to develop demand forecasts for new product launches based on market analysis and historical data.<br>Performance Tracking: Establish key performance indicators (KPIs) to monitor demand planning performance, regularly assess forecast accuracy, Stock aging and implement continuous improvement initiatives.<br>Reporting: Prepare and present demand planning reports and insights to relevant stakeholders and senior management.<br>Functional / Technical Competencies:Ability to work in a fast-paced and dynamic environment, managing multiple priorities simultaneously.<br>Proficient in using demand planning software and ERP systems (e.g., SAP, Oracle, IBP).<br>Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

Company Description Domkoly Shipping LLC is a freight forwarding company that combines reliability, speed, and smart logistics solutions to support today’s global trade environment. Headquartered in the United Arab Emirates, the company operates from one of the world’s most dynamic logistics hubs, connecting businesses across international markets. Domkoly Shipping provides end-to-end services, including air, sea, and land transportation, customs clearance, warehousing, and last-mile delivery. The team focuses on simplicity, clear communication, and real-time updates to deliver efficient, transparent, and cost-effective shipping. With strong expertise in regional trade routes across the Middle East, Asia, and Europe, Domkoly Shipping is committed to moving both cargo and businesses forward. Role Description This is a full-time, on-site Logistics Sales Executive role based in Dubai, United Arab Emirates. The Logistics Sales Executive will identify and pursue new business opportunities, build and manage relationships with clients, and promote the company’s freight forwarding services across air, sea, and land. Daily responsibilities include preparing and presenting quotes, negotiating rates and service terms, following up on leads, and maintaining a strong sales pipeline. The role involves coordinating closely with operations and customer service teams to ensure smooth execution of shipments, timely updates, and high levels of client satisfaction. The Logistics Sales Executive will also monitor market trends, competitor activities, and customer feedback to help refine sales strategies and support business growth. Qualifications Strong sales, business development, and negotiation skills, with a proven ability to meet or exceed targets in logistics or related industries. Knowledge of freight forwarding, shipping operations, and trade routes, particularly across the Middle East, Asia, and Europe. Excellent communication, presentation, and relationship-building skills to engage with diverse clients and stakeholders. Ability to manage multiple accounts, organize priorities, and maintain accurate records using CRM and standard office tools. Customer-focused mindset, with problem-solving abilities and attention to detail in pricing, documentation, and service coordination. Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred. Previous experience in logistics sales, freight forwarding, or shipping is highly beneficial. Proficiency in English; additional languages commonly used in the region are an advantage. Willingness to work on-site in Dubai and travel locally or regionally for client meetings when required. This role involves achieving monthly targets. Candidates should have 2–3 years of experience in logistics sales, including freight forwarding, customer acquisition, and account management.

Join Easygenerator and help build the AI-powered engine behind our go-to-market growth <br><br>Step into an exciting role with an innovative e-learning software company in the EdTech space as a GTM Engineer. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool.<br><br>Join us to help build and automate the systems that power smarter, faster go-to-market execution across Sales, Marketing, and Revenue Operations.<br><br>What You Will Be Doing<br><br>Learn to support the setup and maintenance of workflows across our CRM and GTM tools, with guidance from the team. Use AI tools (like Claude) to automate repetitive tasks, summarize data, and speed up manual processes. Help maintain clean, reliable data across our systems so the team can trust what they're looking at. Assist in building and testing simple automations, such as trigger-based workflows, notifications, and reporting. Document workflows and processes clearly so they can be maintained and improved over time. Flag broken or inefficient processes and take initiative in proposing fixes, even when not asked. Partner with Sales, Marketing, and Revenue Operations to understand pain points and, with support, translate them into practical automations. Continuously learn new tools and AI capabilities relevant to GTM, and bring what you learn back to the team.<br><br>What You Will Bring<br><br>Experience: 0-2 years of experience or academic exposure to marketing, sales, business operations, or a related field. A genuine interest in the space and a willingness to learn is what matters most. AI-Native Habits: Hands-on experience using AI tools (such as Claude or Chat GPT) in daily life, studies, or personal projects to solve problems, speed up tasks, or explore new ideas. Communication Skills: Clear, confident communicator, comfortable explaining your thinking and asking questions when something is unclear. Organizational Discipline: Proven ability to manage multiple tasks, deadlines, or projects in parallel. Coachability: A track record of taking feedback well and quickly applying it to improve.<br><br>Nice to have<br><br>Exposure to no-code automation tools such as Zapier, Make, or n8n. Basic familiarity with CRM platforms (Hub Spot, Salesforce, Pipedrive). Any personal projects involving automation, AI tools, or data. Basic exposure to SQL or scripting.<br><br>Ready to Join Us?<br><br>If you're curious about AI, love figuring out how things work, and want to launch your career at the intersection of technology and go-to-market strategy, we'd love to teach you the rest. Apply today!

Company Description Quality Kiosk Technologies is one of the world’s largest independent Quality Engineering providers and digital transformation enablers, helping organizations build and manage high-performing, user-centric applications. Founded in 2000, the company offers solutions across quality engineering, QA automation, performance assurance, intelligent automation, robotic process automation, customer experience management, site reliability engineering, digital testing as a service, cloud, and data analytics. With operations in over 25 countries and a workforce of more than 3,500 professionals, Quality Kiosk supports leading brands in banking, e-commerce, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI in achieving their transformation goals. Recognized by global advisory firms such as Forrester, Gartner, The Everest Group, and Hurun Report, the organization is known for its innovative, IP-led quality assurance solutions and strong client impact. Quality Kiosk has also been honored as “Best IT Employer of the Year” (2023) and “Best Company to Work For” (2022), reflecting its focus on a strong, people-centered culture.<br>Role Description The Owner role at Quality Kiosk Technologies is a full-time, on-site position based in Pune. The Owner is responsible for setting the strategic direction of the business, overseeing operations, and ensuring alignment with the company’s long-term growth and quality engineering objectives. Daily responsibilities include defining and monitoring business goals, guiding senior leadership teams, reviewing financial performance, and making data-informed decisions to drive profitability and innovation. The role involves maintaining strong relationships with key clients and partners, representing the organization in industry forums, and ensuring delivery excellence across service lines. The Owner also leads organizational culture initiatives, promotes talent development, and ensures compliance with regulatory and corporate governance standards.<br>Qualifications<br> Demonstrated experience in executive leadership, business ownership, or senior management within technology, consulting, or digital transformation domains. Strong skills in strategic planning, business development, and financial management, with a track record of driving growth and profitability. Proficiency in leading cross-functional teams, stakeholder management, and decision-making in complex, fast-changing environments. Exposure to quality engineering, QA automation, performance assurance, intelligent automation, RPA, or related technology services is highly beneficial. Excellent communication, negotiation, and interpersonal skills, with the ability to represent the organization with clients, partners, and external bodies. Ability to operate on-site in Pune and collaborate closely with local and global teams. Bachelor’s or Master’s degree in Business, Technology, Engineering, or a related field; advanced management qualifications (e.g., MBA) are an advantage. Commitment to building inclusive,

Gain hands on exposure to a multi entity international group Work closely with leadership in a role offering development opportunities<br><br>About Our Client<br><br>Our client is a diversified international group operating across emerging and established markets, with a strong presence in natural resources and industrial sectors. The business manages multiple operating companies and offshore holding structures, with a central finance team based in the UAE overseeing governance, reporting, and compliance.<br><br>Job Description<br><br> Manage full bookkeeping activities for multiple operating companies and offshore holding entities using ERP or accounting systems Prepare monthly management accounts including profit and loss, balance sheet and cash flow statements with clear variance analysis Perform intercompany reconciliations across group entities and ensure balances are agreed, documented and cleared on a timely basis Reconcile trade transactions including purchase and sales invoices, shipping documentation and payment records Handle daily banking activities such as payments, receipts, bank reconciliations and coordination with UAE banks Monitor cash positions and flag liquidity requirements to senior finance stakeholders Coordinate annual statutory audits by preparing schedules, supporting documentation and responding to audit queries Support UAE VAT returns, Corporate Tax calculations and Economic Substance filings in line with regulatory deadlines Liaise with international finance teams to collate data for transfer pricing documentation Maintain books for offshore holding entities including loan transactions, interest accruals and equity movements Track regulatory filings, licence renewals and compliance deadlines across all assigned entities Support a growing finance function with evolving processes in a multi‑jurisdictional environment<br><br>The Successful Applicant<br><br> Candidates must be based in the UAE 3 to 6 years of total finance and accounting experience Bachelor's degree in accounting, Finance or Business Part qualified or qualified professional certifications are advantageous Strong hands-on bookkeeping and general ledger experience Proven exposure to UAE VAT and Corporate Tax filings Experience supporting external audits Working knowledge of ERP or accounting systems such as Tally, Zoho, Quick Books or SAP Experience working with multiple entities across different jurisdictions Multi‑entity consolidation experience is a bonus Working knowledge of IFRS is preferred<br><br>What's On Offer<br><br> Exposure to a complex international group with multi‑country operations Opportunity to work closely with senior finance leadership based in Dubai Broad role covering operations, compliance, reporting and international coordination Fast paced environment with scope to grow alongside the business<br><br>Contact: Cheyenne Coutinho<br><br>Quote job ref: JN-072026-7065825

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p><span>The Consumer Business AML KYC Operations Senior Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><p><b>What you’ll do</b></p><br><ul><li><p>Review and approve client profile reviews completed by Makers, ensuring all customer information, supporting documentation, and KYC records comply with applicable local regulations, Citi policies, and KYC standards before case closure.</p><br></li><li><p>Perform quality oversight of transaction monitoring activities, review MIS outputs for accuracy and completeness, and contribute to quality governance discussions to drive consistent application of standards.</p><br></li><li><p>Validate and challenge the implementation of technology enhancements, policy updates, and regulatory changes by reviewing gap analyses, impact assessments, and stakeholder communications to ensure effective execution.</p><br></li><li><p>Review and provide oversight on process automation initiatives and the implementation of new or revised policies, procedures, and controls, ensuring adherence to governance requirements and operational readiness.</p><br></li><li><p>Conduct independent post-execution quality reviews, data profiling assessments, remediation validations, and control effectiveness reviews to identify risks, ensure compliance, and drive sustainable corrective actions.</p><br></li><li><p>Review capacity planning metrics, time-and-motion study outputs, and resource utilization analyses to ensure appropriate workload management and operational efficiency.</p><br></li><li><p>Review and approve procedural documentation and updates, ensuring alignment with current regulatory requirements, Citi policies, and operational best practices.</p><br></li><li><p>Validate and approve daily operational MIS and monthly management reports, ensuring accuracy, completeness, data integrity, and timely delivery to stakeholders.</p><br></li><li><p>Identify quality, control, and process gaps through ongoing reviews and provide recommendations to enhance productivity, strengthen controls, and improve operational effectiveness.</p><br></li><li><p>Act as a Subject Matter Expert (SME) and provide guidance, coaching, and constructive feedback to Makers and stakeholders on KYC requirements, quality expectations, and regulatory obligations.</p><br></li><li><p>Ensure adherence to Citi's risk and control framework by appropriately escalating issues, validating corrective actions, maintaining strong compliance standards, and promoting accountability across the team.</p><br></li><li><p>Exercise independent judgment when reviewing complex cases, ensuring risks are appropriately assessed, documented, and escalated in accordance with Citi policies and regulatory requirements.</p><br></li></ul><p><b>What we’ll need from you</b></p><br><p>Role Qualifications:</p><br><ul><li><p>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</p><br></li><li><p>Ability to support and obtain buy-in from others and lead by example of high performance.</p><br></li><li><p>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</p><br></li><li><p>Excellent time management skills</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Basic project participation experience</p><br></li></ul><p><span>Knowledge/Experience:</span></p><br><ul><li><p>Experience<span>with&nbsp;contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</p><br></li><li><p>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</p><br></li><li><p>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</p><br></li><li><p>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</p><br></li><li><p>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</p><br></li></ul><p>Skills:</p><br><ul><li><p>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</p><br></li><li><p>Excellent communication and presentation skills</p><br></li><li><p>Strong multitasking skills and attention to detail.</p><br></li></ul><p>Education:</p><br><ul><li><p>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</p><br></li></ul><p><b>What we can offer you</b></p><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>#LI-NS10</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

Company Description Mirari Smart Technical Services LLC operates in the MEP (Mechanical, Electrical,HVAC and Plumbing) sector, delivering technical services and project execution support to a range of construction and infrastructure projects. The company focuses on high-quality workmanship, timely delivery, and adherence to industry standards and regulations. Team members collaborate closely with clients, contractors, and consultants to ensure that building systems are designed, installed, and maintained effectively. The work environment emphasizes safety, innovation, and continuous improvement in site operations and engineering practices. Role Description The SITE ENGINEER – MEP INDUSTRY role is a full-time, on-site position based in Dubai. The Site Engineer will oversee day-to-day MEP activities on construction sites, including supervising installation work, coordinating with civil and structural teams, and ensuring compliance with project drawings, specifications, and local regulations. Responsibilities include monitoring quality control, conducting site inspections, resolving technical issues, and ensuring that work is completed safely and within schedule. The role also involves preparing site reports, maintaining documentation, supporting project planning, and collaborating with project managers, subcontractors, and suppliers to ensure efficient execution of MEP works. Qualifications Supervise and coordinate on-site electrical, plumbing, drainage and HVAC works.  Review IFC, shop, coordination and as-built drawings.  Provide technical guidance based on approved drawings, specifications and method statements.  Coordinate with civil, architectural, fit-out, consultant and subcontractor teams.  Resolve site clashes, installation issues and coordination problems.  Monitor work quality, progress and site safety.  Ensure compliance with project specifications and the requirements of DEWA, Dubai Municipality and Dubai Civil Defence.  Prepare and follow up MIRs, WIRs, inspections, testing, snag rectification and approvals.  Support testing, commissioning, handover and preparation of as-built and O&M documents.  Prepare daily reports, weekly progress reports and site records. Requirements:Bachelor’s degree in Electrical, Mechanical, Building Services, HVAC or a related engineering discipline.  Minimum 3 years of UAE-based MEP site experience.  Practical knowledge of electrical, ELV, water supply, drainage and HVAC systems, including VRF, FCU and AHU.  Familiarity with MEP installation, inspection, testing and commissioning procedures.  Knowledge of DEWA, Dubai Municipality and Dubai Civil Defence requirements. Ability to read IFC, shop, coordination and as-built drawings.  Proficiency in Auto CAD, Microsoft Excel and Microsoft Word.  Good spoken and written English.  Strong coordination, problem-solving and site-management skills.  Responsible, reliable and able to work in a fast-paced site environment. Preferred  BIM, Navisworks or Revit experience.  DEWA certification or relevant Dubai Municipality approval.  Valid UAE driving licence.  Chinese-language ability. Compensation and Benefits  Monthly salary: AED 4,500–6,000.  UAE employment visa and medical insurance.  Annual leave and applicable air-ticket benefits in accordance with UAE labour regulations and company policy.  Long-term employment opportunities for strong performers.

Summary<br>The Senior Product Manager – Consumer Products is responsible for the end to end product development, delivery, and continuous enhancement of consumer financial products, including credit cards, loans, instalment plans, balance transfers, top ups, and related value added services. The role will lead product strategy, market research, proposition development, product launches, portfolio management, and continuous improvement. Working closely with Risk, Technology, Operations, Finance, Marketing, Compliance, and other stakeholders, the role will ensure products are commercially viable, customer focused, digitally enabled, and aligned with Finance House’s strategic and regulatory objectives.<br>Major Responsibilities<br>Product Strategy & Portfolio Management<br>Develop and execute product strategies and propositions for assigned consumer products, including cards, loans, instalment plans, balance transfers, and related services. Own the end to end product lifecycle from market research and business case development through launch, optimization, and product rationalization. Develop short, medium, and long term product roadmaps covering product features, digital journeys, underwriting, technology initiatives, and business priorities. Conduct customer research, segmentation, competitor analysis, and market reviews to identify new opportunities and enhance existing products. Define product propositions, pricing, features, eligibility criteria, and customer value propositions in line with market needs and business objectives. Monitor portfolio performance and identify opportunities to improve acquisition, activation, utilization, retention, revenue, profitability, and customer experience.<br>Product Development & Digital Transformation<br>Lead the design and delivery of new products, product enhancements, and digital customer journeys from concept through implementation and post launch optimization. Define product requirements, customer journeys, business processes, and functional specifications in collaboration with Technology and Operations. Drive digital acquisition, onboarding, credit decisioning, fulfilment, servicing, and other initiatives to improve customer experience and operational efficiency. Identify opportunities to simplify processes, automate product journeys, improve turnaround times, and enhance digital capabilities. Partner with Technology, Data, and Analytics teams to leverage automation, AI, and advanced analytics to improve product performance and customer outcomes.<br>Commercial & Financial Management<br>Establish product level financial objectives and monitor revenue, costs, profitability, portfolio growth, and key performance indicators. Develop business cases and financial models for new products, product enhancements, pricing changes, campaigns, and strategic initiatives. Recommend pricing, fees, promotions, and product economics that balance customer value, competitiveness, risk, and profitability. Monitor product P&L and identify opportunities to improve portfolio contribution and sustainable returns.<br>Credit, Risk & Governance<br>Partner with Credit Risk to define and optimize product eligibility, underwriting, credit policy, risk appetite, and decisioning requirements. Monitor portfolio quality, delinquency, approval rates, utilization, attrition, and other relevant risk and performance indicators. Ensure products and product changes comply with approved risk appetite, credit policies, regulatory requirements, and internal governance frameworks. Work closely with Compliance, Legal, AML, Risk, and other control functions to ensure regulatory and operational requirements are addressed throughout the product lifecycle. Establish and lead product governance routines, including product performance reviews, roadmap reviews, and cross functional forums. Represent the function in relevant audits, regulatory reviews, governance committees, and discussions with card schemes, processors, vendors, and strategic partners.<br>Product Marketing & Customer Growth<br>Partner with Marketing, Sales, and Distribution teams to develop product positioning, go to market strategies, campaigns, and customer acquisition initiatives. Develop strategies to improve customer acquisition, activation, engagement, utilization, retention, cross sell, and customer lifetime value. Use customer insights, behavioural data, and portfolio analytics to identify opportunities for targeted propositions and improved customer experiences. Monitor campaign and proposition performance and recommend improvements based on measurable business outcomes.<br>Stakeholder Management<br>Work closely with Operations, Risk, Technology, Finance, Marketing, Compliance, Legal, AML, Data & Analytics, Collections, Sales, and other stakeholders to deliver customer centric solutions. Build strong relationships across the organization and influence stakeholders to achieve product objectives. Act as the subject matter expert for assigned products, providing guidance on product strategy, proposition, economics, customer journeys, and portfolio performance.<br>Knowledge & Skill Requirements<br>Strong expertise in consumer financial product management, particularly credit cards, personal loans, instalment products, and other consumer lending solutions. Strong understanding of the complete product lifecycle, including proposition development, acquisition, onboarding, activation, usage, retention, and portfolio management. Strong understanding of consumer credit, underwriting, pricing, portfolio risk, and lending economics. Good knowledge of card issuing, card processing, payment schemes, digital lending, credit decisioning, and digital onboarding platforms. Strong commercial and financial acumen, with the ability to develop business cases, financial models, pricing strategies, and product performance analysis. Strong understanding of digital product development, customer experience, data analytics, AI, and automation. Strong analytical, project management, problem solving, communication, and stakeholder management skills. Good understanding of the UAE consumer finance and regulatory environment, including relevant CBUAE requirements and applicable card scheme requirements.<br>Qualification<br>Bachelor’s degree in Business, Finance, Economics, Marketing, Technology, or a related discipline from a recognized university. Professional certification in Product Management, Agile, or a related discipline is preferred. Experience10 to 12 years of progressive experience in product management within banking, consumer finance, fintech, payments, or related financial services. Strong experience managing consumer lending and/or card products across the complete product lifecycle. Proven track record of developing and launching products, enhancing existing propositions, and delivering measurable improvements in revenue, profitability, customer acquisition, or portfolio performance. Demonstrated experience in product strategy, roadmap development, pricing, business case development, and product performance management. Experience leading digital transformation initiatives involving digital acquisition, onboarding, credit decisioning, automation, or customer experience enhancement. Experience working cross functionally with Risk, Technology, Operations, Finance, Marketing, Compliance, and other control functions. Experience working within a regulated financial services environment, preferably within the UAE or GCC. Experience with card schemes, processors, lending platforms, digital banking ecosystems, or fintech partnerships will be an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently recruiting for an experienced PMC Civil Engineer for ADNOC Onshore in Abu Dhabi. Due to the nature of the projects and client expectation, the position will be based full time at ASAB site.</p><br> <p><strong>Our Clients and Projects&nbsp;</strong></p><br><br> <p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><br> <p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. &nbsp;</p><br><br> <p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. &nbsp;</p><br> <p><strong>What we can offer&nbsp;</strong></p><br> <br> <ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organisation actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market &nbsp;</li> <li><strong>Medical Insurance</strong>: Ensures inpatient, and outpatient medical care is available should you require treatment&nbsp;</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;&nbsp;</li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit&nbsp;</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company&nbsp;</li> <li><strong>Long Service Award</strong>: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones&nbsp;</li> <li><strong>Commmitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests &nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy</strong>: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field&nbsp;</li> </ul> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Eram Talent is seeking an elite Legal General Counsel for an immediate 3-month short-term engagement .<br> This is not a standard corporate legal advisory assignment; it is an invitation to step in as the Lead Architect of the legal framework for one of Saudi Arabia's most ambitious supply chain engines.<br> The interim Legal General Counsel will lead and drive the Legal function, protecting commercial and legal interests, ensuring operational continuity, and steering regulatory and strategic governance in alignment with Kingdom laws and regulations.<br> Scope of Work As the interim Legal General Counsel during this critical 3-month mandate, your key responsibilities will include: Strategic Leadership &amp; Governance Lead, direct, and mentor the legal team, fostering a high-performance, results-driven culture during this transition phase.<br> Partner with executive leadership and the Board of Directors to provide high-level strategic legal direction aligned with corporate goals.<br> Translate corporate strategy into actionable legal department objectives and operational deliverables.<br> Ensure robust corporate governance, including the drafting and maintenance of entity documents, resolutions, consents, and corporate filings.<br> Legal Advisory &amp; Risk Management Provide top-tier legal support to the CEO, Board, and senior executive team on legal rights, statutory compliance, and commercial risk exposure.<br> Conduct comprehensive legal and commercial risk analyses to enable business growth while safeguarding income and assets.<br> Identify potential compliance vulnerabilities and implement proactive preventive measures to protect commercial interests.<br> Operations, Contracts &amp; Regulatory Affairs Draft, review, and negotiate complex commercial agreements, including key customer/supplier contracts, logistics and procurement agreements, IT contracts, and construction documentation.<br> Standardize contract templates and roll out streamlined legal processes to enhance departmental efficiency.<br> Monitor KSA regulatory developments and changes in legislation—specifically impacting the procurement and logistics sectors—and proactively advise management on required adaptations.<br> Represent the organization before Saudi government bodies, regulatory authorities, and trade associations as needed to align corporate strategy with national legislative frameworks.<br> Produce structured administrative and legal reporting for executive management as required.<br> Note: Candidates must be immediately available or have minimal notice periods to fulfill this 3-month contract assignment .<br> Education: Juris Doctor (JD), Master of Laws (LL.<br>M.), or equivalent degree from an internationally recognized law school.<br> Licensure: Must be registered and licensed to practice law by the Saudi Arabia Ministry of Justice (KSA Bar / Judicial License).<br> Experience: 16+ years of post-qualification experience providing high-level legal counsel within a corporate, top-tier law firm, government, or private consultancy environment in Saudi Arabia.<br> Domain Expertise: Deep knowledge of KSA corporate law, commercial litigation, regulatory compliance, and contract negotiation, with strong preference given to expertise in the supply chain, logistics, or procurement industries.<br> Certifications: LL.<br>M. from a top-tier UK or US law school and/or KSA Bar Certification is highly preferred.<br></span> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Leadership & Commercial Strategy<br><br> Act as the second-in-line within the Commercial Department, supporting the Director of Commercial in executing the hotel's commercial strategy. Lead the Sales team in the absence of the Director of Commercial, ensuring continuity of operations and achievement of business objectives. Assist in developing and implementing annual sales plans, budgets, and revenue strategies aligned with Hilton's commercial objectives. Monitor market trends, competitor activities, and customer demands to identify new business opportunities. Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to maximize hotel performance. <br><br>Business Development<br><br> Identify, develop, and maintain strong relationships with key corporate, government, leisure, MICE, and long-stay accounts. Prospect and secure new business opportunities to increase market share and hotel revenue. Conduct regular sales calls, client presentations, networking events, and site inspections. Negotiate contracts and commercial agreements in line with hotel policies and profitability goals. Maintain an active sales pipeline and ensure timely follow-up on all business opportunities. <br><br>Revenue Generation<br><br> Drive room, meeting, events, and ancillary revenue across all market segments. Analyze production reports and account performance to maximize revenue opportunities. Work closely with the Revenue team on pricing strategies, demand periods, and business mix optimization. Ensure account production meets or exceeds agreed revenue targets. <br><br>Team Leadership & Development<br><br> Coach, mentor, and develop Sales Managers, GC&E Executive and Sales Executives to enhance performance and professional growth. Conduct regular sales meetings, account reviews, and performance discussions. Support recruitment, onboarding, training, and succession planning within the Sales team. Foster a high-performance culture focused on accountability, collaboration, and customer excellence. <br><br>Client Relationship Management<br><br> Maintain excellent relationships with existing clients while actively expanding the customer portfolio. Ensure prompt resolution of customer concerns to maintain high levels of client satisfaction and loyalty. Represent the hotel at trade shows, exhibitions, networking events, and industry functions. Promote Hilton Honors for Business and other Hilton commercial initiatives. <br><br>Commercial Collaboration<br><br> Partner with Marketing to execute promotional campaigns, digital initiatives, and lead-generation activities. Collaborate with Revenue Management to evaluate pace, forecasts, and business opportunities. Work closely with Operations to ensure seamless delivery of contracted services and exceptional guest experiences. Support the preparation of monthly commercial reviews, forecasts, and business reports. <br><br>Reporting & Administration<br><br> Maintain accurate account information and sales activities within Hilton's CRM systems. Prepare weekly, monthly, and quarterly sales reports and performance analyses. Monitor sales KPIs and recommend corrective actions where necessary. Ensure compliance with Hilton brand standards, commercial processes, and company policies. <br><br>Financial Responsibilities<br><br> Achieve assigned revenue, ADR, market share, and profitability targets. Contribute to the annual budgeting and forecasting process. Monitor account profitability and ensure commercially sound decision-making. Support cost-conscious sales initiatives while maximizing return on investment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>Preferred Qualifications<br><br> Bachelor's degree in Business, Hospitality Management, Marketing, or a related field is a distinct advantage. Minimum 3-5 years of progressive hotel sales experience, including leadership responsibilities. Previous experience with Hilton systems and commercial platforms is a distinct advantage. Proven track record in corporate, MICE, leisure, and government account management is a distinct advantage. Strong understanding of hotel revenue management principles and commercial operations. <br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.