Public relations delegate Jobs - Sharjah UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Exceed sales targets by actively engaging customers and recommending the latest mobile devices and plans that fit their needs.</li><li>Become a product expert, staying updated on new phone releases, features, and competitor offerings to provide informed advice.</li><li>Conduct thorough device demonstrations, showcasing key functionalities and benefits to enhance the customer's understanding and desire.</li><li>Process sales transactions accurately and efficiently using the Point of Sale (POS) system, managing cash and card payments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in business or a related field is a plus.</li><li>Proven track record in retail sales, preferably within the consumer electronics or telecommunications industry.</li><li>Minimum of 1-2 years of direct sales experience, demonstrating an ability to meet and exceed quotas.</li><li>Familiarity with mobile operating systems (iOS, Android) and current smartphone technology.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Thoroughly clean and sanitize all areas of the home, including kitchens, bathrooms, and living spaces, ensuring a healthy environment.</li><li>Perform laundry duties, including washing, drying, ironing, and folding clothes, while maintaining garment care labels.</li><li>Organize and maintain household supplies and inventory, ensuring that cleaning products and tools are well-stocked and in good condition.</li><li>Prepare and serve meals as required, following specific dietary preferences or restrictions of the household.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certifications in housekeeping or hospitality are a plus.</li><li>Minimum of 2 years of experience in a housekeeping role, preferably in residential or hotel settings.</li><li>Proven knowledge of cleaning chemicals and supplies, with a strong focus on safety and proper usage.</li><li>Strong attention to detail; ability to spot and address areas that require thorough cleaning or maintenance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Thoroughly clean and sanitize guest rooms, bathrooms, and common areas to ensure a pristine environment, adhering to hotel standards.</li><li>Restock room amenities and supplies meticulously, including toiletries, linens, and coffee supplies, to enhance the guest experience.</li><li>Inspect and maintain the functionality of room equipment and fixtures, promptly reporting any maintenance issues to ensure guest comfort.</li><li>Effectively manage time to complete assigned rooms within a specified timeframe while maintaining high-quality standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent is preferred, demonstrating a foundational level of education.</li><li>Prior experience in housekeeping or a similar role within the hospitality industry is highly desirable, ideally 1-2 years.</li><li>Certification in hospitality services or housekeeping practices is a plus, showcasing commitment to the profession.</li><li>Knowledge of cleaning chemicals and supplies, including safe handling and usage practices, is essential for this role.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct regular inspections of fire alarm systems to ensure compliance with local safety regulations and codes.</li><li>Perform routine maintenance and repairs on fire alarm equipment, documenting all work completed for future reference.</li><li>Install new fire alarm systems according to manufacturer specifications and local codes, ensuring optimal functionality.</li><li>Respond promptly to service calls, diagnosing issues with fire alarm systems and implementing effective solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent, with additional technical training in fire alarm systems preferred.</p></li><li><p>Relevant certifications such as NICET (National Institute for Certification in Engineering Technologies) Fire Alarm Systems Level I or II.</p></li><li><p>2-5 years of hands-on experience in fire alarm installation and maintenance, demonstrating proficiency in the field.</p></li></ul><p>Familiarity with NFPA (National Fire Protection Association) codes and standards related to fire alarm systems.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>We are looking for experienced bus drivers who have their own valid UAE visa to join our team.</p></li><li><p>Must have a valid UAE heavy bus driving licence.</p></li><li><p>Must have their own valid UAE visa.</p></li><li><p>Minimum 2 years of bus driving experience in the UAE.</p></li><li><p>Good knowledge of UAE roads and traffic regulations.</p></li><li><p>Responsible, punctual, and professional.</p></li><li><p>Able to join immediately is preferred.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Safely transport passengers according to assigned routes.</p></li><li><p>Perform daily vehicle inspections and report any issues.</p></li><li><p>Maintain cleanliness of the assigned bus.</p></li><li><p>Follow company policies and all UAE traffic laws.</p></li><li><p>Ensure passenger safety at all times.</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Develop and implement HR strategies aligned with the overall business goals, ensuring a proactive approach to talent management.</p></li><li><p>Oversee recruitment processes, from crafting compelling job descriptions to conducting interviews, ensuring a seamless candidate experience.</p></li><li><p>Design and execute employee onboarding programs that foster engagement and retention from day one.</p></li><li><p>Manage performance appraisal systems that promote continuous feedback and development for employees at all levels.</p></li><li><p>Payroll &amp; Benefits: Processing monthly payroll inputs, calculating End of Service Benefits (EOSB), and managing the WPS (Wage Protection System).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is preferred.</li><li>At least 3-5 years of progressive HR experience in a fast-paced environment, demonstrating adaptability and growth.</li><li>Professional HR certification (e.g., SHRM-CP, PHR) to validate expertise and commitment to the field.</li><li>Experience in a specific industry relevant to the organization, such as technology, finance, or healthcare.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Crafting exceptional coffee beverages with precision, ensuring each cup meets our quality standards and customer preferences.</li><li>Mastering the art of latte art and presentation, elevating the customer experience with visually stunning drinks.</li><li>Maintaining a clean and organized workspace, adhering to health and safety regulations to provide a safe environment for customers and staff.</li><li>Engaging with customers to create a welcoming atmosphere, taking the time to understand their preferences and provide personalized recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent, with additional certifications in barista training or coffee brewing preferred.</li><li>A minimum of 1-2 years of experience in a fast-paced café or restaurant environment, showcasing a passion for coffee and customer service.</li><li>Proficiency in English, with additional language skills being a significant advantage for diverse customer engagement.</li><li>Strong technical skills in operating espresso machines, grinders, and brewing equipment with a keen attention to detail.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p><strong>Position - Hair Stylist / Hairdresser (Kids Salon)</strong></p><p><strong>No of Vacancy - 03</strong></p><p><strong>Location - Sharjah</strong></p></li><li><p><strong><u>Key Responsibilities</u></strong></p><ul><li><p>Perform children's haircuts for infants, toddlers, and young children.</p></li><li><p>Create appropriate hairstyles for kids.</p></li><li><p>Style hair for birthdays, school events, parties, and special occasions.</p></li><li><p>Calm and engage children to ensure a comfortable and enjoyable salon experience.</p></li><li><p>Consult with parents regarding suitable hairstyles and hair care recommendations.</p></li><li><p>Maintain cleanliness and sanitize all tools, equipment, and workstations according to salon hygiene standards.</p></li><li><p>Ensure children's safety throughout the haircut and styling process.</p></li><li><p>Manage appointments efficiently and ensure timely service.</p></li><li><p>Handle customer concerns professionally and maintain high customer satisfaction.</p></li><li><p>Assist in maintaining salon inventory and report stock requirements.</p></li><li><p>Follow all health, safety, and company policies.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong><u>Preferred Experience</u></strong></p><ul><li><p>Experience working with children</p></li><li><p>Knowledge of children's hair care products.</p></li><li><p>Experience handling children with anxiety or those requiring extra patience during haircuts.</p></li><li><p>Basic knowledge of hair treatments suitable for children.</p><p><strong><u>Qualifications</u></strong></p><ul><li><p>High school diploma or equivalent.</p></li><li><p>Professional hairstyling or hairdressing certification is preferred.</p></li><li><p>1–2 years of experience as a Hair Stylist or Hairdresser.</p></li><li><p>Previous experience in a kids' salon is highly preferred.</p></li></ul></li></ul></li></ul><p></p></section>

<p><strong>Key Responsibilities:</strong></p><ul><li>Oversees and manages daily schedules for Owners</li><li>Facilitates communication within the organization, skillfully manages global work across time zones</li><li>Coordinates conference calls</li><li>Prioritizes and prepares for upcoming meetings/trips/fundraising events</li><li>Arranges regular communications and updates with Senior team members</li><li>Schedules board meetings, coordinates board members’ and Senior team members’ calendars, and manages logistics, schedule, and materials</li><li>Scheduling board meetings and ensuring all materials are collated and sent to participants in good time</li><li>Manages/Plans/Executes all travel arrangements</li><li>Provides full itineraries in Calendar and circulates as necessary</li><li>Assists as needed for any other team members, founders, board members traveling</li></ul><p><br></p><p><strong>Qualifications:</strong>BA/B.Sc/B.Com</p><p><strong>Experience:</strong>&nbsp;Min 12 years of experience in secretarial works. Must have worked as the secretory for CEOs Presidents or equivalent.</p><p>&nbsp;</p><p><strong>Skills:</strong></p><ul><li>Must possess excellent organizational skills; strong attention to detail; ability and flexibility to handle new tasks and shifting deadlines; and effective multi-tasking abilities</li><li>Must have excellent editing, proofreading, grammar, spelling, and outstanding communication skills, orally and in writing.</li><li>Expert MS Office proficiency, Word, Excel, Outlook and Power Point (with high technical ability)</li><li>Experience making International and domestic travel arrangement preferred.</li></ul>

<ul><li>Greet guests warmly, escort them to their tables, and present menus, setting a welcoming tone from the start.</li><li>Accurately take food and beverage orders, paying close attention to special requests and dietary restrictions to ensure guest satisfaction.</li><li>Efficiently serve food and drinks, anticipating guest needs and maintaining a smooth flow of service throughout their meal.</li><li>Process payments accurately and efficiently, handling cash, credit cards, and other payment methods with professionalism.</li><li>Maintain cleanliness and organization of dining areas, including table settings, serving stations, and floor areas, adhering to hygiene standards.</li><li>Collaborate effectively with kitchen staff and other team members to ensure timely and accurate order fulfillment and seamless service.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a customer-facing role, preferably in hospitality, showing a proven track record of service.</li><li>Proficiency in English, with additional languages being a significant asset for diverse clientele.</li><li>Excellent communication and interpersonal skills, enabling clear and friendly interaction with guests and team.</li><li>Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously without compromising quality.</li></ul>

<p>JOB SUMMARY The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations. DUTIES & RESPONSIBILITIES Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p><p>Academic Qualifications • Minimum: High School Diploma or equivalent. • Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance Years of Experience • 2–3 years in operations, logistics, or distribution roles. • Experience with customer-facing coordination preferred. Nature of Experience • FMCG/trading company environment. • Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics). • Exposure to distribution and order fulfilment processes. • Coordination with sales, warehouse, and logistics teams. Other Skills / requirement • Strong communication skills (English required; Arabic an advantage). • Proficiency in MS Office and ERP data entry. • Strong organizational and multitasking skills. • Basic problem-solving and decision-making abilities. • Ability to work flexible hours, including weekends/holidays if required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>1. Terminal Operations</strong></p><ul><li><p>Supervise daily receipt, storage, blending, and dispatch of petroleum products.</p></li><li><p>Coordinate vessel, pipeline, tank truck, and rail loading/unloading operations.</p></li><li><p>Ensure proper line-up of tanks, pumps, pipelines, and manifolds.</p></li><li><p>Monitor tank inventories and product quality to maintain stock integrity.</p></li><li><p>Optimize terminal utilization and operational efficiency.</p></li></ul><p><strong>2. Health, Safety, Security and Environment (HSSE)</strong></p><ul><li><p>Enforce compliance with HSE policies and procedures.</p></li><li><p>Conduct toolbox talks, safety inspections, and risk assessments.</p></li><li><p>Ensure proper implementation of Permit-to-Work (PTW) systems.</p></li><li><p>Coordinate emergency response and firefighting preparedness.</p></li><li><p>Investigate incidents, near misses, and recommend corrective actions.</p></li></ul><p><strong>3. Personnel Supervision</strong></p><ul><li><p>Supervise operators, loading personnel, and shift teams.</p></li><li><p>Prepare duty rosters and allocate manpower effectively.</p></li><li><p>Provide coaching and on-the-job training to staff.</p></li><li><p>Evaluate employee performance and recommend training requirements.</p></li></ul><p><strong>4. Product Quality and Inventory Control</strong></p><ul><li><p>Ensure accurate measurement and reconciliation of inventories.</p></li><li><p>Coordinate sampling and testing activities with laboratory personnel.</p></li><li><p>Maintain product quality standards and prevent contamination.</p></li><li><p>Prepare daily stock and movement reports.</p></li></ul><p><strong>5. Maintenance Coordination</strong></p><ul><li><p>Coordinate with maintenance teams for preventive and corrective maintenance.</p></li><li><p>Report equipment malfunctions and follow up on repairs.</p></li><li><p>Participate in commissioning and shutdown activities.</p></li><li><p>Ensure operational readiness of pumps, valves, meters, and firefighting systems.</p></li></ul><p><strong>6. Documentation and Reporting</strong></p><ul><li><p>Maintain operational logs and records.</p></li><li><p>Prepare daily, weekly, and monthly operational reports.</p></li><li><p>Ensure compliance with statutory and company reporting requirements.</p></li><li><p>Participate in audits and inspections by regulatory authorities and customers.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree or Diploma in Chemical, Mechanical, Petroleum Engineering, or related discipline.</p></li><li><p>5–10 years of experience in petroleum terminals, tank farms, refineries, or oil and gas operations.</p></li><li><p>Knowledge of terminal automation systems, custody transfer, tank gauging, and inventory management.</p></li><li><p>Familiarity with HSE management systems and emergency response procedures.</p></li><li><p>Good leadership, communication, and problem-solving skills.</p></li><li><p>Proficiency in MS Office and terminal management software.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Leadership and team management.</p></li><li><p>Operational planning and coordination.</p></li><li><p>Safety awareness and risk management.</p></li><li><p>Inventory and product quality control.</p></li><li><p>Emergency response and crisis management.</p></li><li><p>Analytical and decision-making skills.</p></li><li><p>Strong communication and reporting skills.</p></li></ul><p><strong>Typical Performance Indicators (KPIs)</strong></p><ul><li><p>Zero Lost Time Incidents (LTI).</p></li><li><p>Zero product contamination incidents.</p></li><li><p>Terminal availability and utilization rates.</p></li><li><p>Inventory loss within acceptable limits.</p></li><li><p>On-time loading and unloading performance.</p></li><li><p>Compliance with HSE and regulatory requirements.</p></li><li><p>Reduction in operational downtime and incidents.</p></li></ul><p>Supervisor should have a capability to build a relationship with Port and customs authorities in order to facilitate the discharge and back loading of the tankers</p><p><strong>8. Stakeholder Management and Regulatory Liaison</strong></p><ul><li><p>Establish and maintain strong working relationships with Port Authorities, Customs Authorities, Coast Guard, and other regulatory agencies.</p></li><li><p>Coordinate with port officials and customs representatives to facilitate timely berthing, discharge, loading, and back-loading operations of tankers.</p></li><li><p>Ensure compliance with port regulations, customs requirements, and documentation procedures.</p></li><li><p>Liaise with shipping agents, surveyors, inspectors, and government authorities to minimize delays and optimize vessel turnaround time.</p></li><li><p>Represent the terminal in meetings with external stakeholders and regulatory bodies.</p></li><li><p>Resolve operational issues and coordinate approvals to ensure smooth import and export activities.</p></li><li><p>efficient coordination with authorities is essential for minimizing demurrage, ensuring rapid discharge, and facilitating export or back-loading operations</p></li></ul><br><p>Top of Form</p><br><p>Bottom of Form</p><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities:</p><ul><li><p>Prepare and verify daily financial reports and journal entries.</p></li><li><p>Record daily cash and credit card collections accurately.</p></li><li><p>Compile monthly financial and management reports.</p></li><li><p>Manage accruals and prepayments in compliance with accounting standards.</p></li><li><p>Prepare Accounts Packs for management review.</p></li><li><p>Maintain petty cash transactions and other journal postings.</p></li><li><p>Record and reconcile daily bank receipts and cash deposits.</p></li><li><p>Prepare and monitor debtor and creditor reports.</p></li><li><p>Prepare invoices after proper verification of GRNs and delivery documents.</p></li><li><p>Prepare and control daily cash reports.</p></li><li><p>Maintain and reconcile General Ledger accounts.</p></li><li><p>Oversee Accounts Payable processes, ensuring timely and accurate payments to suppliers.</p></li><li><p>Maintain and update fixed asset and subsidiary accounting records.</p></li><li><p>Support month-end and year-end closing activities.</p></li><li><p>Ensure compliance with IFRS standards, company policies, and UAE accounting regulations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><p>✔ Bachelor's Degree in Accounting, Finance, or a related field.</p><p>✔ Minimum 2 years of accounting experience within the UAE.</p><p>✔ Strong understanding of accounting principles, IFRS standards, and local tax regulations.</p><p>✔ Excellent numerical and analytical skills.</p><p>✔ Proficiency in accounting software and advanced MS Excel/Google Sheets.</p><p>✔ Strong knowledge of General Ledger, Accounts Payable, Accounts Receivable, and Bank Reconciliation.</p><p>✔ Excellent attention to detail and organizational skills.</p><p>✔ Ability to work independently and meet deadlines in a fast-paced environment.</p><p>✔ Strong communication and interpersonal skills.</p><p>Preferred Qualifications:</p><ul><li><p>Experience in manufacturing, trading, or industrial sectors is an advantage.</p></li><li><p>Knowledge of VAT regulations and compliance in the UAE.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities</p><p><strong>CRM Management:</strong></p><ul><li><p>Maintain and update the company's CRM system with customer, consultant, contractor, and project information.</p></li><li><p>Manage and maintain project information in the Odoo ERP system, ensuring all CRM records, tender documents, project documents, quotations, and customer information are accurate, complete, and up to date.</p></li><li><p>Generate CRM reports for management.</p></li><li><p>Coordinate communication with clients regarding quotations, approvals, and project updates.</p></li></ul><p><strong>Tender &amp; Document control</strong></p><ul><li><p>Maintain document numbering and revision control.</p></li><li><p>Register incoming and outgoing project correspondence.</p></li><li><p>Archive all tender and project documents electronically and physically.</p></li><li><p>Review tender requirements and submission deadlines.</p></li><li><p>Prepare and compile technical and commercial tender documents.</p></li></ul><ul><li><p>Organize drawings, specifications, Bills of Quantities (BOQ), method statements, material catalogues, certifications, company profiles, and other required document</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree or Diploma in Business Administration, Engineering, Project Management, or a related field.</p></li><li><p>Minimum 2–3 years of experience in CRM, document control, or tender coordination.</p></li><li><p>Experience in the marble, stone, construction, or fit-out industry is preferred.</p></li><li><p>Knowledge of tendering procedures and project documentation.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>Strong document management and organizational skills.</p></li><li><p>Excellent communication in English (Arabic is an advantage).</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).</p></li><li><p>Experience with CRM systems and document management software.</p></li><li><p>Ability to read technical drawings and BOQs.</p></li><li><p>Excellent attention to detail.</p></li><li><p>Strong time management and ability to meet strict deadlines.</p></li><li><p>Ability to coordinate with multiple departments simultaneously.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About Abacus</strong> Abacus IT Solutions is one of the premium Business Management Solution companies in the Middle East with over 800 customers acquired over 2 decades of dedicated service. We aspire to become the most sought-after partner in the Middle East providing consulting, helpdesk, managed services &amp; other services to customers on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resources Management (HRMS), Payroll &amp; a host of other Business Management Solutions. We are preferred partners of Microsoft DX, Zoho &amp; Sage. Our aim is to bring these together to enter a lasting relationship with our employees and customers. We are on a growth trajectory with plans to grow aggressively in the next few years. We are looking for professionals at all levels to take control of specific segments including business and support. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Profile</strong></p><p>Abacus IT Solutions is seeking a strategic marketing leader to build and own its marketing function from the ground up. Reporting directly to the Head of Sales &amp; Marketing, this role will define marketing strategy, own the marketing budget, and be accountable for the function's measurable contribution to enterprise sales growth across the UAE and the wider GCC.</p><p>This is a strategic and hands-on role, directly responsible for generating high-quality leads for the sales team, driving measurable marketing outcomes, and building a scalable, data-driven marketing engine.</p><br><p><strong>The Marketing Manager will be responsible for:</strong></p><ul><li><p>Developing and executing an integrated marketing strategy aligned with business goals.</p></li><li><p>Owning the end-to-end lead generation strategy and function, with authority to direct campaigns, agencies, and tooling decisions across digital, content, and event channels. Experience of having used the latest technology like AI to drive success including any certification will be preferred.</p></li><li><p>Selecting, implementing, and governing the marketing technology stack (CRM, automation) to scale lead capture, nurturing, and pipeline visibility.</p></li><li><p>Establishing key marketing metrics and reporting frameworks to demonstrate performance and ROI.</p></li><li><p>Collaborating closely with Sales leadership to continuously optimize marketing's contribution to the sales pipeline.</p></li><li><p>Building and leading the marketing team as Abacus scales, and acting as the primary marketing voice in leadership and board-level discussions on growth strategy.</p></li></ul><p>The ideal candidate will bring both creativity and analytical rigor to the role and will be accountable for demonstrating the marketing team's tangible impact on business growth.</p><br><p><strong><em>Growth path: Abacus policy is to extend the title of Head of Marketing once the individual has demonstrated competence and drive in the role.</em></strong></p><br><p><strong>Education &amp; Experience</strong></p><ul><li><p>Bachelor's degree in science or commerce. MBA is preferred.</p></li><li><p>8–12 years of progressive B2B marketing experience, including at least 3 years in a marketing leadership role (Manager, Head, or equivalent) — ideally within IT / ERP / CRM / SaaS / business consulting.</p></li><li><p>Proven track record of designing and executing lead generation programs that deliver measurable results.</p></li><li><p>Strong understanding of marketing automation platforms, CRM systems, and digital marketing channels.</p></li><li><p>Experience in building marketing metrics dashboards and using data to drive decisions.</p></li><li><p>Experience in managing marketing budgets and external vendors/agencies.</p></li><li><p>Experience of the Microsoft DX ecosystem will be preferred.</p></li></ul><br><p><strong>Soft Skills</strong></p><ul><li><p>Strong leadership and ownership mindset.</p></li><li><p>Results-oriented with a bias for action and accountability.</p></li><li><p>Analytical and data-driven, with the ability to translate insights into actions.</p></li><li><p>Excellent communication and collaboration skills across teams and levels.</p></li><li><p>Creative thinker with a strong understanding of brand positioning and customer engagement.</p></li><li><p>Ability to thrive in a fast-paced, entrepreneurial environment.</p></li><li><p>High degree of integrity, professionalism, and alignment with the values of Abacus IT Solutions.</p></li></ul><br><p><strong>Remuneration &amp; Benefits</strong></p><p>A leadership-level compensation package for the UAE, combining a fixed salary with a performance-linked incentive structure tied directly to pipeline and revenue contribution — designed to reward outsized impact, paid out monthly.</p><p>This will include the following:</p><ul><li><p>Immigration &amp; medical</p></li><li><p>Gratuity in line with UAE guidelines</p></li><li><p>Leave Salary and travel</p></li></ul><p></p></section>

<ul><li><p>Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize workshop productivity and efficiency.</p></li><li><p>Monitor workshop operations to ensure repairs and servicing are completed to the highest quality standards and within agreed timelines.</p></li><li><p>Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control processes.</p></li><li><p>Support Service Advisors in delivering an exceptional customer experience through accurate repair information and on-time vehicle delivery.</p></li><li><p>Monitor job card progress, workshop loading, technician productivity, and efficiency.</p></li><li><p>Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements.</p></li><li><p>Coach, mentor, and develop technicians to improve technical capability and performance.</p></li><li><p>Promote and maintain HSSE standards and ensure a safe working environment with a zero-incident mindset.</p></li><li><p>Collaborate with Parts, Service Reception, Warranty, and Management teams to ensure smooth workshop operations.</p></li><li><p>Analyze workshop performance and implement process improvements to enhance operational efficiency and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong workshop leadership and people management capabilities.</p></li><li><p>Excellent workshop planning and workload allocation skills.</p></li><li><p>Strong understanding of automotive repair processes and workshop operations.</p></li><li><p>Ability to monitor and improve productivity, efficiency, and quality KPIs.</p></li><li><p>Strong problem-solving and decision-making skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to coach, mentor, and motivate technical teams.</p></li><li><p>Knowledge of DMS systems such as SAP or equivalent platforms.</p></li><li><p>Strong focus on safety, quality, and customer satisfaction.</p></li><li><p>Ability to work effectively under pressure in a fast-paced aftersales environment.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Certification, Diploma, ITI, ATA, IMI, or equivalent Automotive qualification.</p></li><li><p>EV Certification (IMI EV Level 2 or higher preferred).</p></li><li><p>Minimum 5–7 years of automotive workshop experience.</p></li><li><p>Minimum 2 years of supervisory or team leadership experience within a dealership or automotive workshop environment.</p></li><li><p>Strong knowledge of workshop operations, vehicle repair processes, and technician management.</p></li><li><p>Experience using SAP, DMS, or equivalent workshop management systems.</p></li><li><p>Strong understanding of workshop KPIs including productivity, efficiency, utilization, and First Time Fix Rate.</p></li><li><p>Valid UAE Driving Licence.</p></li><li><p>Excellent communication, leadership, and conflict resolution skills.</p></li><li><p>Fluency in English; Arabic, Hindi, or Urdu would be advantageous.</p></li><li><p>Commitment to HSSE standards and continuous improvement.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Response:</strong></p><ul><li><p>Monitor incoming leads from website forms, WhatsApp, social media DMs, email enquiries and marketplace listings.</p></li><li><p>Respond to every new online enquiry within the company SLA with a clear, helpful first message that captures contact details, project type, budget range, timeline and measurement needs.</p></li></ul><br><p><strong>Lead management</strong></p><ul><li><p>Enter and update every lead in the CRM immediately (status, notes, next action, documents, attachments, source).</p></li><li><p>Assign and escalate leads that require measurement, technical review, or site visit to operations/measurement team.</p></li></ul><br><p><strong>Conversion &amp; closing</strong></p><ul><li><p>Nurture leads through to quotation, negotiation and order confirmation.</p></li><li><p>Prepare or coordinate timely, accurate quotations (materials, fabrication, installation, lead times).</p></li><li><p>Drive the lead-to-order process: follow-up calls, sample coordination, measurement bookings, revisions and final sign-off.</p></li></ul><br><p><strong>Customer care &amp; relationship building</strong></p><ul><li><p>Build trust with customers: explain material choices (marble, granite, quartz), lead-times, installation process and after-sales care in simple language.</p></li><li><p>Keep customers informed at every stage and ensure handover to operations with full documentation once an order is confirmed.</p></li></ul><br><p><strong>Reporting &amp; process improvement</strong></p><ul><li><p>Maintain daily/weekly pipeline reports and update management on lead volumes, conversion rates, stuck leads and cancelled enquiries.</p></li><li><p>Propose improvements to the website enquiry form, auto-responses and lead routing process to improve conversion.</p></li></ul><br><p><strong>Coordination</strong></p><ul><li><p>Work closely with measurement, fabrication and installation teams to ensure promised dates are realistic and honoured.</p></li><li><p>Liaise with accounts for deposit scheduling, final invoicing and payment follow-up when needed</p></li></ul><br><p><strong>Brand &amp; compliance</strong></p><ul><li><p>Ensure all communications reflect company quality and brand standards and comply with agreed terms (warranties, returns, installation policies).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>2–5 years sales / relationship experience in B2C or small-commercial sales, experience in building materials, interior finishes, marble/granite/quartz, or kitchen/bath sectors is a strong plus.</p></li><li><p>Comfortable handling online enquiries and converting digital leads into site visits and orders.</p></li><li><p>Excellent spoken and written English; Arabic or Urdu/Hindi is an advantage for local customers.</p></li><li><p>Strong CRM discipline and experience (HubSpot, Zoho, Salesforce or similar).</p></li><li><p>Good negotiation skills, commercial awareness and ability to prepare clear quotations.</p></li></ul><ul><li><p>Customer-first mindset with good organisation and follow-through.</p></li></ul><p></p></section>