Sales Manager Jobs - Abu Dhabi UAE

<p>The Senior Project Manager — Connections (MEP) is responsible for planning, coordinating, and managing fall utility and infrastructure connections related to MEP systems for development projects. The role ensures timely acquisition, approval, execution, and commissioning of utility connections, including electricity, water, sewerage, drainage, telecommunications, gas, and district cooling services, while coordinating with authorities, consultants, contractors, and internal stakeholders. Key Responsibilities: • Lead and manage all utility connection activities for multiple projects from design stage through project handover. • Liaise with relevant authorities and service providers to obtain approvals, NOCs, permits, and utility| connection agreements. • Coordinate with MEP consultants, contractors, and utility agencies to ensure compliance with authority requirements. • Monitor project schedules and ensure utility connections are delivered in line with project milestones. • Review MEP designs and infrastructure requirements to ensure compatibility with utility providers’ standards, • Manage utility application submissions, technical approvals, inspections, and commissioning processes. • Identify potential risks related to utility connections and develop mitigation plans. • Coordinate with development, construction, design, procurement, and finance teams regarding utility requirements and costs. • Track budgets associated with utility connections and infrastructure works. • Attend meetings with utility authorities, consultants, contractors, and stakeholders. • Ensure all documentation, permits, approvals, and records are properly maintained. • Prepare periodic progress reports and provide updates to senior management. • Support project handover activities and ensure successful commissioning of all utility services.</p><p>• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related Engineering discipline. • Master's Degree or Project Management certification (PMP) is an advantage. • Professional engineering registration is preferred • Minimum of 7 years of experience in MEP project management. • Minimum 4 years in a senior management role handling utility and infrastructure connections. • Strong experience with utility authorities and service providers in the UAE.</p>

<p>The Senior Project Manager — Connections (MEP) is responsible for planning, coordinating, and managing fall utility and infrastructure connections related to MEP systems for development projects. The role ensures timely acquisition, approval, execution, and commissioning of utility connections, including electricity, water, sewerage, drainage, telecommunications, gas, and district cooling services, while coordinating with authorities, consultants, contractors, and internal stakeholders. Key Responsibilities: • Lead and manage all utility connection activities for multiple projects from design stage through project handover. • Liaise with relevant authorities and service providers to obtain approvals, NOCs, permits, and utility| connection agreements. • Coordinate with MEP consultants, contractors, and utility agencies to ensure compliance with authority requirements. • Monitor project schedules and ensure utility connections are delivered in line with project milestones. • Review MEP designs and infrastructure requirements to ensure compatibility with utility providers’ standards, • Manage utility application submissions, technical approvals, inspections, and commissioning processes. • Identify potential risks related to utility connections and develop mitigation plans. • Coordinate with development, construction, design, procurement, and finance teams regarding utility requirements and costs. • Track budgets associated with utility connections and infrastructure works. • Attend meetings with utility authorities, consultants, contractors, and stakeholders. • Ensure all documentation, permits, approvals, and records are properly maintained. • Prepare periodic progress reports and provide updates to senior management. • Support project handover activities and ensure successful commissioning of all utility services.</p><p>• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related Engineering discipline. • Master's Degree or Project Management certification (PMP) is an advantage. • Professional engineering registration is preferred • Minimum of 7 years of experience in MEP project management. • Minimum 4 years in a senior management role handling utility and infrastructure connections. • Strong experience with utility authorities and service providers in the UAE.</p>

<p><h4>Job description</h4> <p>Senior project manager is responsible for leading large-scale infrastructure construction works, ensuring project delivery within scope, time, and budget. Oversees contractor performance, site activities, and coordination among stakeholders, consultants, and engineering teams. Ensures compliance with safety, quality, and environmental standards throughout all project phases. Manages risks, schedules, procurement strategies, and project reporting while addressing any delays or performance issues. Drives successful project completion from design through execution to handover, ensuring all contractual and operational requirements are met.</p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Lead the PMC site delivery/construction team for construction works. Manage contractor performance, interface coordination, progress, risk, commercial and contractual matters.</li> <li>Ensure compliance with approved program, design, quality, HSSE, cost and reporting requirements. Coordinate with the employer, engineer, consultants, and stakeholders to ensure timely project delivery.</li> <li>Manage tasks related to infrastructure from design stage through to execution and handover phases.</li> <li>Review possible infrastructure package procurement strategies for review, discussion and implementation.</li> <li>Ensure coordination between design, construction and commercial disciplines in terms of infrastructure.</li> <li>Manage construction managers.</li> <li>Review progress and adherence to technical, safety and quality standards.</li> <li>Ensure quality standards across all works are achieved.</li> <li>Ensure that the highest levels of site safety are established, implemented and maintained.</li> <li>Ensure continual compliance with overall project delivery strategies and timescales.</li> <li>Ensure all parties perform in accordance with their contracted services and the necessary duties.</li> <li>Evaluate progress on the construction methodology and schedules for the infrastructure packages and champion any necessary mitigating actions with relevant parties in respect of cost deviations and/or time slippage.</li> <li>Review contractor’s submitted monthly reports.</li> <li>Ensure perceived project risks are communicated to the project director and delivery teams.</li> <li>Ensure the monitoring and review of consultants’ and contractors’ performance, give regular, objective feedback on progress, and deal immediately with poor performance.</li> <li>Ensure adequate risk assessments and method statements are produced, reviewed and signed off.</li> <li>Ensure project risks are timeously identified, recorded and have adequate mitigation strategy and responsibilities assigned and are fed into a central project risk register.</li> <li>Chair meetings as necessary.</li> <li>Ensure compliance with all environmental requirements and direction.</li> <li>Ensure all necessary commissioning works are undertaken, and any necessary snagging lists are actioned accordingly.</li> <li>Ensure completed works comply with standards sign off and handover protocols and standards.</li> <li>Ensure all works are coordinated with the overall project/site logistics, planning and any required modifications are implemented timeously in a proactive manner.</li> <li>Perform other duties as assigned by the line manager/supervisor.</li> </ul> <p><strong>Qualifications and experience:</strong></p> <ul> <li>Bachelor’s degree in civil engineering.</li> <li>Minimum 20 years’ experience in major infrastructure (roads, utilities, urban development) projects operating within the GCC region.</li> <li>A minimum of 5 years experience as a project manager delivering major roads, utilities and urban development projects.</li> <li>Strong experience in PMC/construction supervision roles, contract administration, stakeholder management, and multidisciplinary coordination.</li> <li>Preferably PMP or APM certified.</li> <li>Excellent command of written and spoken English.</li> </ul> <p><strong>Additional information:</strong></p> <p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p> <p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>Hill International is an equal opportunity employer/veteran/disabled.</p> <p><strong>Note:</strong> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</p></p><p></p>

<p>This role is to oversee the successful delivery of residential building projects from construction through to handover. The role is responsible for managing site execution, coordinating with consultants and contractors, monitoring project progress, and ensuring projects are delivered safely, on time, within budget, and to the required quality standards. The ideal candidate will have a strong background in high-rise residential or villa developments within the UAE and possess excellent leadership, technical, and stakeholder management skills. Key Responsibilities • Manage the end-to-end execution of residential building projects from mobilization to project completion and handover. • Coordinate with consultants, contractors, subcontractors, and internal departments to resolve technical and commercial issues. • Review project schedules, monitor milestones, and implement recovery plans where necessary to mitigate delays. • Ensure compliance with project specifications, drawings, local authority regulations, and health and safety requirements. • Conduct regular site inspections to monitor workmanship, construction quality, and overall project performance. • Review contractor progress reports, method statements, shop drawings, and material submittals in coordination with the technical team. • Identify project risks and proactively implement corrective and preventive actions. • Manage project budgets, variations, claims, and cost implications in coordination with the commercial team.</p><p>• Bachelor's degree in Civil Engineering, Construction Management, or a related discipline. • Minimum of 7 years of project management experience, with at least 4 years managing residential building developments in the UAE. • Proven experience delivering high-rise residential, mixed-use, or large-scale villa developments. • Strong knowledge of construction methodologies, project planning, contract administration, and UAE building regulations. • Experience coordinating with consultants, contractors, and local authorities throughout the project lifecycle.</p>

<h2><u>RESPONSIBILITIES</u></h2><ul><li>Defines the engineering organization charts, staffing and personnel roles with engineering discipline departments;</li><li>Defines provisional manpower histograms and controls the qualification of assigned engineering personnel;</li><li>Ensures the technical part of the Contract review;</li><li>Participates to the induction of the engineering team to contract/project requirements;</li><li>Provides instructions to the engineering team through project engineering instructions and procedures;</li><li>Ensures the issue, the validation and the maintenance of the project equipment lists and /or other key engineering documents as applicable to each project;</li><li>Ensures effective interdisciplinary coordination in particular through weekly meetings. Takes the necessary technical decisions in case of unresolved conflicts between disciplines. Controls that the engineering team properly interfaces with other project members;</li><li>Supervises the issue of engineering deliverables and approves the key engineering documents;</li><li>Participates to project planning definition by providing engineering milestones and requirements;</li><li>Ensures that engineering activity is compliant with project milestones. Alerts project management in case of unforeseen variation and suggests if needed mitigation measures</li><li>Ensures effective technical coordination with Client's representatives and as such participates to good communication with Client;</li><li>Consolidates engineering budgets based on discipline departments budgets and controls it during the course of the project. Alerts the Project Management in case of variation and suggests if needed mitigation measures;</li><li>Supervises the initiation and maintenance of project files;</li><li>Leads and attends the design and safety reviews and supervises the follow up of the outcomes;</li><li>Contributes to Project reporting for the engineering part (activities, quantities, budget,areas of concern..);</li><li>Participates to contract management by initiating, collecting and consolidating the variation requests and change orders;</li><li>Participates to Risk management for the engineering concerns;</li><li>Initiates Value engineering and best practice;</li><li>Ensures that the engineering final dossier is properly prepared and filed and that lessons learned for engineering are clearly identified;</li></ul><p><br></p><p><strong><u>Skills and Experience </u></strong></p><p><br></p><ul><li>BSc. degree in an Engineering discipline;</li><li>A postgraduate qualification in a relevant area of expertise (e.g. Business administration, project management) would be advantageous;</li><li>Min. 12 years experience relevant professional experience and a strong track record in the management of detailed engineering activities for offshore jackets, decks or pipelines;</li><li>Experience gained offshore in the installation of jackets, piles, decks and pipelines would be advantageous together with a practical appreciation of jacket and deck fabrication activities and methods.</li><li>Capable of supervisory capacity for planning, organizing, communicating and personnel management skills;</li><li>Previous experience in the engineering section of a construction company would be advantageous but not essential.</li></ul><p><br></p>

<p> <strong>Job Description:</strong></p><ul><li>Continuously learn and build domain expertise across multiple products and customers.</li><li>Analyze current product usage and other success indicators and identify specific improvement opportunities for each customer based on a prescribed success plan.</li><li>Lead structured Success Meetings to show customers where they currently stand and provide confident, clear success goals and next steps for them to grow their usage and value towards best practice.</li><li>Provide hands-on feature demos to help customers realize the full potential and business benefit of product capabilities and minimize the fog of uncertainty around how to add or use those features.</li><li>Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement.</li><li>Prepare Success Plans for each customer based on inputs including current entitlement and usage data, relevant product and customer updates or highlights, and clear recommendations and next steps for the next stage of the success journey.</li><li>Lead structured success meetings with customers to review their Success Plan and ensure they understand the next steps and are excited to make progress to achieve their next phase of value growth.</li><li>Provide demonstrations and walkthroughs of product capabilities to help drive engagement and feature adoption.</li><li>Act as a trusted advisor to the customers. Build trust and confidence with customers through clear communication and by delivering on commitments.</li><li>Ensure a solid understanding of the customer's technical environment, business goals, and best practices to recommend ideal solutions for success.</li><li>Provide expert coaching to customers on individual elements of the plan and respond to inbound, 'how-to' inquiries that fall between technical support issues and consulting services.</li><li>Utilize project management skills to implement Success Plans, and ensure that both the customer and internal teams are working towards mutually agreed objectives.</li><li>Create product 'how to' and best practice artifacts such as blog posts, presentations, job aids, or FAQs to accelerate best practice sharing and coaching effectiveness.</li><li>Invest in self-directed and other forms of learning to build expertise in the assigned products and customers.</li></ul><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><ul><li>3+ years experience in the Enterprise Software industry</li><li>2+ years in a Customer Success or similar role, with a proven ability to deliver and grow customer value with enterprise technology solutions.</li><li>Proven track record in managing 30+ customers simultaneously and building customer relationships with both business and technical stakeholders.</li><li>Increasing levels of customer interaction and responsibility for driving customer retention and/or growth outcomes with customers.</li><li>Experience in customer-facing roles including support, project management, presales, professional services, training, or consulting.</li><li>Passion for customer success and experience of achieving customer satisfaction with existing products.</li><li>Ability to articulate technical concepts and understand business drivers.</li><li>Self-motivated, Self Starter and able to work successfully in a 100% virtual environment.</li><li>Fluent in spoken and written English (business and IT vernacular).</li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Maintain accurate employee records and HR databases, streamlining information retrieval and reporting capabilities.</li><li>Evaluate and implement HR technology solutions to improve efficiency in HR processes and enhance data analysis capabilities.</li><li>Lead performance management initiatives, guiding managers on effective evaluation methods and ensuring fair assessments.</li><li>Oversee recruitment processes, from job postings to interviews, ensuring a diverse and talented candidate pool is considered.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English is required, with additional languages being a significant advantage for broader communication.</li><li>Proficient in HR software systems and Microsoft Office Suite, enabling efficient data management and reporting.</li><li>Strong interpersonal skills with the ability to build relationships at all levels of the organization, fostering collaboration.</li><li>Demonstrated problem-solving abilities, showcasing resilience and adaptability in fast-paced work settings.</li><li>High emotional intelligence, essential for understanding employee needs and managing sensitive situations effectively.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Maintain accurate employee records and HR databases, streamlining information retrieval and reporting capabilities.</li><li>Evaluate and implement HR technology solutions to improve efficiency in HR processes and enhance data analysis capabilities.</li><li>Lead performance management initiatives, guiding managers on effective evaluation methods and ensuring fair assessments.</li><li>Oversee recruitment processes, from job postings to interviews, ensuring a diverse and talented candidate pool is considered.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English is required, with additional languages being a significant advantage for broader communication.</li><li>Proficient in HR software systems and Microsoft Office Suite, enabling efficient data management and reporting.</li><li>Strong interpersonal skills with the ability to build relationships at all levels of the organization, fostering collaboration.</li><li>Demonstrated problem-solving abilities, showcasing resilience and adaptability in fast-paced work settings.</li><li>High emotional intelligence, essential for understanding employee needs and managing sensitive situations effectively.</li></ul><p></p></section>

<h1><u>Job Specific Accountabilities</u></h1><h2><u>Proiect Manaqement</u></h2><ul><li class=\

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Performance &amp; Media Marketing Manager</strong></p><p><strong>Position Summary</strong></p><p>The <strong>Performance&nbsp; &amp; Media Marketing Manager </strong>is responsible for planning, executing, optimizing, and reporting on all performance marketing activities across digital channels to drive customer acquisition, lead generation, revenue growth, and marketing ROI. The role oversees campaign performance, marketing analytics, CRM integration, marketing automation, and conversion optimization while ensuring alignment with business objectives and sales targets.</p><p>The position acts as the bridge between Marketing, Sales, CRM, and Technology teams to ensure effective lead generation, lead nurturing, attribution tracking, and measurable business outcomes.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Performance Marketing Management</strong></p><ul><li><p>Develop and execute performance marketing strategies across paid digital channels including Google Ads, Meta, TikTok, LinkedIn, Programmatic, Display, and emerging platforms.</p></li><li><p>Manage end-to-end campaign planning, execution, optimization, and reporting.</p></li><li><p>Drive customer acquisition initiatives focused on lead generation, conversion, and revenue growth.</p></li><li><p>Continuously optimize campaigns to improve:</p><ul><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Conversion Rates</p></li><li><p>Customer Lifetime Value (CLV)</p></li></ul></li><li><p>Conduct audience segmentation, targeting, and remarketing strategies.</p></li></ul><br><p><strong>2. Marketing Analytics &amp; Reporting</strong></p><ul><li><p>Establish and maintain marketing performance dashboards and executive reporting frameworks.</p></li><li><p>Monitor key marketing KPIs and provide actionable recommendations.</p></li><li><p>Analyze campaign effectiveness and customer acquisition trends.</p></li><li><p>Present monthly, quarterly, and annual performance reports to senior management.</p></li><li><p>Develop attribution models to measure marketing contribution across channels.</p></li><li><p>Translate complex marketing data into business insights and recommendations.</p></li></ul><br><p><strong>3. CRM &amp; Marketing Automation</strong></p><ul><li><p>Manage integration between marketing platforms and CRM systems.</p></li><li><p>Ensure proper lead capture, lead routing, lead scoring, and lead tracking processes.</p></li><li><p>Develop and optimize automated lead nurturing workflows.</p></li><li><p>Work closely with Sales teams to improve lead quality and conversion rates.</p></li><li><p>Support implementation and optimization of marketing automation platforms.</p></li></ul><br><p><strong>4. Conversion Rate Optimization (CRO)</strong></p><ul><li><p>Monitor and optimize customer acquisition funnels.</p></li><li><p>Conduct A/B testing across campaigns, landing pages, advertisements, and customer journeys.</p></li><li><p>Identify drop-off points and implement corrective actions.</p></li><li><p>Improve lead-to-opportunity and opportunity-to-sale conversion rates.</p></li></ul><br><p><strong>5. Budget Management</strong></p><ul><li><p>Manage and optimize annual marketing budgets.</p></li><li><p>Allocate budgets across channels based on performance and ROI.</p></li><li><p>Monitor marketing spend and ensure cost efficiency.</p></li><li><p>Provide forecasting and budget utilization reports.</p></li></ul><br><p><strong>6. Technology &amp; Data Management</strong></p><ul><li><p>Oversee marketing technology platforms including:</p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Google Tag Manager (GTM)</p></li><li><p>CRM Platforms</p></li><li><p>Marketing Automation Tools</p></li><li><p>Dashboard and Reporting Solutions</p></li></ul></li><li><p>Ensure data accuracy and campaign tracking integrity.</p></li><li><p>Implement best practices in conversion tracking, attribution, and performance measurement.</p></li></ul><br><p><strong>7. Market Intelligence &amp; Innovation</strong></p><ul><li><p>Monitor industry trends, digital marketing developments, and competitor activities.</p></li><li><p>Evaluate emerging marketing technologies and AI-driven solutions.</p></li><li><p>Recommend innovative approaches to improve marketing efficiency and effectiveness.</p></li><li><p>Drive continuous improvement initiatives across marketing operations.</p></li></ul><br><p><strong>8. Stakeholder Management</strong></p><ul><li><p>Collaborate closely with Sales, CRM, IT, Customer Service, and external agencies.</p></li><li><p>Manage relationships with digital media agencies, technology vendors, and platform partners.</p></li><li><p>Support leadership with strategic marketing recommendations and business cases.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Marketing Qualified Leads (MQLs)</p></li><li><p>Sales Qualified Leads (SQLs)</p></li><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Marketing ROI</p></li><li><p>Lead-to-Sale Conversion Rate</p></li><li><p>Website Conversion Rate</p></li><li><p>Lead Response Time</p></li><li><p>Marketing Attribution Accuracy</p></li><li><p>Budget Utilization Efficiency</p></li><li><p>Revenue Generated from Marketing Activities</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Marketing, Business Administration, Analytics, Information Technology, or related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>10+ years of experience in Performance Marketing, Digital Marketing, Marketing Analytics, or Customer Acquisition.</p></li><li><p>Experience managing large-scale marketing budgets.</p></li><li><p>Experience working with CRM and marketing automation platforms.</p></li><li><p>Proven track record in lead generation and conversion optimization.</p></li><li><p>Experience within Real Estate, Property Development, Hospitality, Financial Services, or similar sectors is preferred.</p></li></ul><br><p><strong>Technical Skills</strong></p><p><strong>Marketing Platforms</strong></p><ul><li><p>Google Ads</p></li><li><p>Meta Ads</p></li><li><p>TikTok Ads</p></li><li><p>LinkedIn Ads</p></li><li><p>Programmatic Advertising Platforms</p></li></ul><p><strong>Analytics &amp; Reporting</strong></p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Looker Studio</p></li><li><p>Power BI</p></li><li><p>Tableau</p></li><li><p>Marketing Attribution Tools</p></li></ul><p><strong>CRM &amp; Automation</strong></p><ul><li><p>Salesforce</p></li><li><p>HubSpot</p></li><li><p>Zoho CRM</p></li><li><p>Marketing Automation Platforms</p></li></ul><p><strong>Additional Skills</strong></p><ul><li><p>Google Tag Manager (GTM)</p></li><li><p>Conversion Tracking</p></li><li><p>Server-Side Tracking</p></li><li><p>A/B Testing</p></li><li><p>Funnel Analysis</p></li><li><p>Marketing Automation</p></li><li><p>AI-driven Marketing Tools</p></li></ul><br><p></p></section>

<p>A well-established entity is seeking an experienced Event Manager to lead the planning and execution of an upcoming Musical Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and possess a proven track record of delivering classical music or performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for leading the project and coordinating cross-functional internal teams. Key Responsibilities: • Lead end-to-end musical festival delivery using established project management methodologies. • Develop and manage project plans, timelines, milestones, and risk registers for the events team. • Ensure overall musical festival delivery remains strictly within scope, budget, and timelines. • Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports. • Oversee festival production, rehearsals, and live performances on-site. Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity. • Lead the project across cross-functional internal teams, including Technical (production, acoustics, staging), Logistics (transportation, equipment, scheduling), Operations (venue and crowd management), Administration (permits and compliance), and Hospitality (artist and guest services). • Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility. • Facilitate open communication and collaboration across all internal business pillars. • Hold full responsibility for artist and touring musician management throughout the entire project lifecycle. • Manage relationships with artists, orchestras, conductors, agents, and touring parties. • Plan and oversee complex artist logistics, including travel, accommodation, visas, rehearsals, and performance schedules. • Ensure full delivery of technical and hospitality riders in strict compliance with classical music standards. • Act as the primary coordination point for all artist-related requirements across internal teams. • Develop and track project budgets while ensuring strict cost control and processing timely payments. • Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations. • Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor’s degree in Event Management, Production, Performing Arts, or a related field. A master’s degree or relevant certification is a plus. • Project Management Certification (PMP or equivalent) is strictly required. • 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals. • Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts. • Strong project leadership and cross-functional coordination within a non-line management framework. • Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry. • Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure. Work Location: • Abu Dhabi Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office.</p>

<ul><li><p><strong>Experience & Service Design</strong></p><ul><li><p>Own and deliver end-to-end guest journeys across digital, physical, and assisted service touchpoints.</p></li><li><p>Lead current-state and future-state experience design activities.</p></li><li><p>Facilitate discovery workshops with business stakeholders, operations teams, and technology partners.</p></li><li><p>Define experience intent, moments that matter, and guest outcomes.</p></li><li><p>Produce:</p></li><li><p>Customer Journey Maps</p></li><li><p>Service Blueprints (frontstage and backstage)</p></li><li><p>Ecosystem Maps</p></li><li><p>Stakeholder Maps</p></li><li><p>Opportunity Assessments</p></li><li><p>Future-State Service Concepts</p></li></ul><p><strong>Operational Service Design</strong></p><ul><li><p>Translate experience concepts into operationally viable service models.</p></li><li><p>Define:</p></li><li><p>Frontstage and backstage processes</p></li><li><p>Roles and responsibilities</p></li><li><p>Service interactions</p></li><li><p>Handoffs and escalation paths</p></li><li><p>Supporting systems and technology requirements</p></li><li><p>Identify operational gaps, pain points, risks, and dependencies.</p></li><li><p>Partner with Operations teams to validate feasibility and operational readiness.</p></li></ul><p><strong>Digital Experience & Product Definition</strong></p><ul><li><p>Work closely with Product Managers, Business Analysts, UX/UI Designers, and Digital/Technology teams.</p></li><li><p>Document high-level business, guest experience, and service requirements.</p></li><li><p>Translate journey and service design outputs into:</p></li><li><p>User stories</p></li><li><p>Experience requirements</p></li><li><p>Functional concepts</p></li><li><p>MVP definitions</p></li><li><p>Pilot recommendations</p></li><li><p>Ensure digital solutions align with intended guest and operational outcomes.</p></li></ul><p><strong>Service Standards & Governance</strong></p><ul><li><p>Support the development and maintenance of experience standards, design principles, and service frameworks.</p></li><li><p>Define "what good looks like" across priority guest journeys.</p></li><li><p>Create service design playbooks, templates, and operating guidelines.</p></li><li><p>Support design assurance and governance reviews for major journey initiatives.</p></li></ul><p><strong>Operationalisation & Change Readiness</strong></p><ul><li><p>Translate service design outputs into actionable requirements for Operations, Digital, Technology, and Training teams, ensuring experiences can be operationalised at scale.</p></li><li><p>Support pilot delivery, implementation planning, and operational readiness activities.</p></li><li><p>Work with business stakeholders to ensure new experiences are adopted effectively and sustainably.</p></li></ul><p><strong>Executive Communication & Storytelling</strong></p><ul><li><p>Develop executive-level materials including:</p></li><li><p>Experience narratives</p></li><li><p>Journey visualisations</p></li><li><p>Service blueprints</p></li><li><p>Options papers</p></li><li><p>Decision packs</p></li><li><p>Present complex experience concepts in a manner that is:</p></li><li><p>Visually clear</p></li><li><p>Outcome-focused</p></li><li><p>Actionable for senior stakeholders</p></li><li><p>Clearly articulate the "why", "what", and "so what" of experience initiatives.</p></li></ul><br><br><p><strong>Key Deliverables</strong></p><ul><li><p>Customer Journey Maps</p></li><li><p>Service Blueprints</p></li><li><p>Experience Requirements Documents</p></li><li><p>Operating Models</p></li><li><p>Service Standards and Design Playbooks</p></li><li><p>Process and Interaction Models</p></li><li><p>Opportunity Assessments</p></li><li><p>Pilot Concepts and Business Cases</p></li><li><p>Executive Storytelling Decks</p></li><li><p>Design Assurance Reviews</p></li><li><p>Future-State Experience Concepts</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience designing journeys that span physical, digital, and assisted service channels.</p></li><li><p>Strong experience in:</p></li><li><p>Service Design</p></li><li><p>Customer Experience (CX)</p></li><li><p>Design Thinking</p></li><li><p>Human-Centred Design</p></li></ul>

<h2>Tele Sales Executive (Remote)</h2><p><strong>Location:</strong> Remote (Work from Home)<br><strong>Job Type:</strong> Full-Time</p><h2>About the Company</h2><p>We are a growing organization committed to delivering high-quality educational services and innovative solutions. We are looking for an experienced and results-driven <strong>Tele Sales Executive</strong> to join our team and contribute to our continued growth.</p><p>If you are passionate about sales, enjoy communicating with people, and have a proven track record of achieving sales targets, we'd love to hear from you.</p><h2>Job Summary</h2><p>The Tele Sales Executive will be responsible for contacting prospective customers, introducing the company's services, following up on leads, and converting inquiries into successful sales while maintaining excellent customer relationships.</p><h2>Key Responsibilities</h2><ul><li>Contact potential customers through outbound calls on a daily basis.</li><li>Present the company's services professionally and confidently.</li><li>Understand customer needs and recommend suitable solutions.</li><li>Follow up with leads until closing the sale.</li><li>Achieve monthly sales targets and KPIs.</li><li>Maintain accurate customer records using CRM systems.</li><li>Prepare daily and weekly sales reports.</li><li>Coordinate with other departments to ensure a smooth customer experience.</li><li>Build long-term relationships with customers to encourage repeat business.</li></ul><h2>Job Requirements</h2><ul><li>Minimum <strong>4 years of Tele Sales experience</strong>.</li><li>Excellent command of <strong>English</strong>, both spoken and written.</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Proven ability to achieve sales targets.</li><li>Experience using CRM systems and Microsoft Office.</li><li>Ability to work independently in a remote environment.</li><li>Strong organizational and time management skills.</li><li>Stable internet connection and a suitable work-from-home setup.</li></ul><h2>What We Offer</h2><ul><li>Competitive Basic Salary: <strong>USD 300/month</strong></li><li>Attractive commission and incentive scheme.</li><li>Remote working environment.</li><li>Career development opportunities.</li><li>Professional and supportive team.</li><li>Performance-based growth and promotion opportunities.</li></ul><h2>Required Skills</h2><ul><li>Tele Sales</li><li>Sales</li><li>Customer Service</li><li>Lead Generation</li><li>CRM</li><li>Negotiation</li><li>Communication Skills</li><li>English</li><li>Remote Work</li><li>Time Management</li></ul>

<p><br></p><p><strong>Sales Executive</strong> will be responsible for driving sales of our ready-mix concrete products within Abu Dhabi and mainly western region. <strong>Sales Executive</strong> will actively seek new clients, build relationships with existing customers, and promote our services to achieve sales targets and contribute to the growth of the business.</p><p><strong>Location: Al Ain, Abu Dhabi (western region), UAE</strong></p><p><br></p><ul><li><p>Identify potential clients and develop relationships to drive sales of ready-mix concrete.</p></li><li><p>Understand client requirements and recommend suitable products and solutions.</p></li><li><p>Prepare and deliver presentations, proposals, and quotations to prospective clients.</p></li><li><p>Negotiate contracts and close agreements to maximize profits.</p></li><li><p>Collaborate with the operations team to ensure timely delivery and quality of products.</p></li><li><p>Monitor market trends, competitors, and industry developments to identify opportunities for growth.</p></li><li><p>Maintain accurate records of sales activities, customer interactions, and transactions.</p></li><li><p>Preparing and submitting reports as required by line manager.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Civil Enginering Degree, Minimum 3 year of UAE Experience in ReadyMix business.</li><li>Proven experience in sales within the Readymix and/or construction industry.</li></ul><br/><br/>

<ul><li><p>Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.</p></li><li><p>Conduct market research to identify new sales opportunities and stay ahead of competitors in the industry.</p></li><li><p>Prepare and deliver compelling sales presentations that effectively communicate product benefits and features.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, or a related field to provide a solid foundation in sales principles.</p></li><li><p>Minimum of 1 year of proven sales experience, demonstrating a track record of meeting or exceeding targets.</p></li><li><p>Experience in the specific industry (e.g., Banking, or finance) to understand unique customer needs.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Assist in developing and implementing procurement strategies that align with company goals and optimize resource allocation.</li><li>Conduct market research to identify potential suppliers, ensuring a diverse and competitive vendor base.</li><li>Negotiate contracts and terms with suppliers, focusing on cost reduction and quality improvement.</li><li>Collaborate with internal departments to understand their procurement needs and provide tailored solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, or a related field is required.</p></li><li><p>3 +years of relevant procurement experience in a fast-paced industry, showcasing a strong understanding of sourcing strategies.</p></li><li><p>Certification in procurement (e.g., CIPS, CPP, or equivalent) is highly desirable to demonstrate professional commitment.</p></li><li><p>Experience in a specific industry sector, such as manufacturing, retail, or technology, is preferred for better contextual understanding.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Leadership &amp; People Development&nbsp;</strong></p><ul><li><br></li></ul><ul><li><p>Develop, implement, and govern departmental policies, processes, and procedures to ensure consistent, compliant, and controlled execution across Operational Procurement, Expediting, Vendor Onboarding, Materials Cataloguing, and Outsourced Services.</p></li><li><p>Provide clear direction to managers and ensure adherence to the approved governance model, internal controls, audit requirements, and industry best practices.</p></li><li><p>Establish clear objectives and performance standards for managers and teams, driving accountability and consistent delivery of departmental outcomes aligned with production and maintenance priorities.</p></li><li><p>Recruit, develop, and retain high-calibre talent, ensuring the organisation possesses the skills and capacity required to manage complex, high-volume operational activities.</p></li><li><p>Lead a culture of continuous improvement by delivering coaching, constructive feedback, and fair performance evaluations that enhance team capability and effectiveness.</p></li><li><p>Foster a collaborative, inclusive, and high-performance environment that reflects EGA’s values and promotes teamwork, innovation, and ownership.</p></li><li><p>Maintain clear job roles, responsibilities, and segregation of duties in line with the Delegation of Authority (DOA) to ensure control, clarity, and operational discipline.</p></li></ul><ul><li><p><strong>Operational Procurement &amp; Supply Chain Services&nbsp;</strong></p><ul><li><p>Lead and manage the end-to-end Procure-to-Pay (P2P) process which forms the core of this role ensuring accurate RFQ creation, timely PO creation, effective supplier engagement, and smooth coordination across all procurement activities for materials and services.</p></li><li><p>Oversee critical P2P functions including expediting, service confirmation, GRN/SES posting, invoice alignment, and financial closure to maintain full compliance, accuracy, and operational efficiency.</p></li><li><p>Ensure reliable and on-time delivery of materials and services by driving disciplined P2P execution, supporting production continuity, service performance, and operational effectiveness across all plants.</p></li><li><p>Provide leadership and oversight to internal and outsourced teams operating within a high-volume P2P environment, ensuring consistency, process discipline, and high-quality transactional performance.</p></li><li><p>Resolve high-level conflicts and disputes arising from end users or suppliers, serving as the senior escalation point for issues related to scope clarity, delivery performance, service execution, pricing discrepancies, contractual interpretation, and P2P process breakdowns. Provide decisive guidance, negotiate solutions, and drive alignment across stakeholders to safeguard operational continuity, maintain supplier relationships, and uphold procurement governance.</p></li><li><p>Ensure Operational Procurement teams support Category Management by managing stock-material contracts, resolving related transactional issues, participating in cross-functional category activities, and escalating supplier non-compliance or operational risks as required</p></li><li><p>Foster strong cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain departments across all plants to ensure coordinated readiness and sustained business continuity.</p></li><li><p>Lead the expediting function to ensure reliable supplier delivery aligned with material and service requirement dates.</p></li><li><p>Implement proactive supplier engagement, early risk detection, and structured escalation mechanisms to prevent delays.</p></li><li><p>Strengthen supplier accountability through dashboards, KPIs, and performance monitoring frameworks.</p></li><li><p>Improve delivery reliability through consistent follow-up, timely issue resolution, and preventive actions.</p></li><li><p>Provide strategic oversight of the vendor onboarding process by ensuring supplier risks are assessed, compliance and documentation requirements are met, cycle times are optimised, and cross-functional alignment is maintained to activate only qualified, capable, and audit-ready suppliers.</p></li><li><p>Lead the end-to-end material master process from creation and modification to retirement ensuring accurate, compliant, and high-quality material data that supports efficient P2P execution, inventory planning, finance, and operational decision-making across all functions.</p></li><li><p>Provide strategic oversight of outsourced teams supporting Procurement, Vendor Onboarding, Material Cataloguing, and Expediting, ensuring SLA-driven performance, service quality, contractual compliance, continuous improvement, and seamless integration with internal stakeholders to enable efficient and reliable operations.</p></li></ul><p><strong>Reporting &amp; Compliance&nbsp;</strong></p><ul><li><p>Oversee accurate, timely, and reliable reporting across procurement, expediting, vendor onboarding, materials cataloguing, and outsourced operations.</p></li><li><p>Support executive decision-making through structured dashboards, analytics, and performance insights.</p></li><li><p>Ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements.</p></li><li><p>Identify and mitigate risks related to supply reliability, data integrity, and operational performance through strong monitoring and issue escalation.</p></li></ul><p><strong>Systems, Processes &amp; Continuous Improvement:&nbsp;</strong></p><ul><li><p>Applies deep SAP and process knowledge to re-engineer workflows, accelerate digital transformation, and implement innovative tools that elevate data integrity, transactional speed, and operational efficiency.</p></li><li><p>Collaborate closely with Supply Chain Excellence to standardise processes, implement best practices, accelerate automation, and deliver measurable improvements in operational effectiveness and service quality.</p></li><li><p>Drives system readiness, process discipline, and continuous improvement initiatives across all plants, ensuring consistent application of policies, strong internal controls, and sustainable enhancements to P2P and operational procurement performance.</p></li></ul><p><strong>Decision-Making &amp; Influencing Skills&nbsp;</strong></p><ul><li><p>Demonstrates strong, timely, and informed decision-making in fast-paced operational environments, ensuring continuity of procurement and supply chain activities during high-pressure situations.</p></li><li><p>Influences senior stakeholders across Operations, Finance, Supply Chain, IT, Legal, and other business units to drive alignment, resolve escalations, and reinforce procurement governance and process discipline.</p></li><li><p>Negotiates effectively with suppliers and cross-functional teams, resolving conflicts related to delivery performance, service execution, pricing discrepancies, and P2P process breakdowns while maintaining strong relationships.</p></li><li><p>Balances operational urgency with compliance, risk, and commercial considerations, ensuring decisions support business continuity, protect organisational interests, and align with EGA’s values and leadership expectations</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><ul><li><p>Bachelor’s degree in supply chain management, Information Technology, or a related field with additional certifications in project management methodologies.</p></li></ul><p>Minimum Experience:</p><ul><li><p>15+ years of procurement or supply chain experience, with significant leadership responsibility in high-volume operational procurement and P2P environments.</p></li><li><p>Proven track record managing multi-site operations, vendor onboarding, material cataloguing, expediting, and outsourced procurement teams.</p></li><li><p>Experience resolving senior-level supplier and end-user escalations in critical operational settings.</p></li></ul><p>Technical &amp; Functional Skills</p><ul><li><p>Deep understanding of end-to-end P2P cycles, operational procurement, and supplier performance management.</p></li><li><p>Strong command of SAP MM and digital procurement tools.</p></li><li><p>Ability to analyse operational data, manage KPIs, and improve process effectiveness.</p></li></ul><p>Leadership &amp; Management Skills</p><ul><li><p>Executive-level people leadership with the ability to lead multiple managers and cross-functional teams.</p></li><li><p>Strong decision-making, governance, and compliance orientation aligned with DOA and audit standards.</p></li><li><p>Skilled in building capability, driving accountability, and leading continuous improvement.</p></li></ul></li></ul><p></p></section>

<p>The Pharmacy Unit in charge will oversees all aspects of the pharmacy operations and enhance the profitability of the pharmacy. The role will also administer the team in the unit, maintain and monitor the display and merchandising standards of the unit, as well as adherence to QC standards and all other regulatory standards of the pharmacy unit by means of effective administration and coordination with various departments and staff, following set standards and monitoring the stock of the unit. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Promote in-house brands, visit nearby doctors on a regular basis, execute various marketing</p></li></ul><p>strategies in consultation with the respective area manager regularly so that the unit achieves</p><p>gross profit target along with other targets.</p><ul><li><p>Update and send reports to the Manager/Assistant Manager of operations on local market</p></li></ul><p>conditions, competitors' activities and related events.</p><ul><li><p>Monitor the overall operations of the unit and ensure that the SOPs & the other regulatory</p></li></ul><p>procedures are adhered to QC & DSES standards.</p><ul><li><p>Plan and supervise management of inventory of the store by regular monitoring, stock taking</p></li></ul><p>and coordinating with the purchase department.</p><ul><li><p>Consult with respective area manager to bring in the best product mix for the unit & administer</p></li></ul><p>strict compliance to “target zero” expiry drive.</p><ul><li><p>Impart on the job training to the team to improve their performance level and increase morale.</p></li><li><p>Monitor & follow Quality Control & DSES standards in the unit by administering that all members</p></li></ul><p>follow all standard protocols.</p><ul><li><p>Monitor & administer unit opening & closing hours, create duty roaster for the staff in the unit</p></li></ul><p>& monitor discipline in the unit.</p><ul><li><p>Dispense Medicines efficiently by advising regarding drug interactions & effects, medication</p></li></ul><p>brands etc.</p><br><p>Education & Experience:</p><ul><li><p>Bachelors/Masters in management, business, marketing or any relevant field.</p></li><li><p>4-5 years of experience in retail/operations.</p></li><li><p>Proven experience in pharma retail.</p></li><li><p>Strong product knowledge.</p></li></ul>

<p>The Pharmacy Unit in charge will oversees all aspects of the pharmacy operations and enhance the profitability of the pharmacy. The role will also administer the team in the unit, maintain and monitor the display and merchandising standards of the unit, as well as adherence to QC standards and all other regulatory standards of the pharmacy unit by means of effective administration and coordination with various departments and staff, following set standards and monitoring the stock of the unit. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Promote in-house brands, visit nearby doctors on a regular basis, execute various marketing</p></li></ul><p>strategies in consultation with the respective area manager regularly so that the unit achieves</p><p>gross profit target along with other targets.</p><ul><li><p>Update and send reports to the Manager/Assistant Manager of operations on local market</p></li></ul><p>conditions, competitors' activities and related events.</p><ul><li><p>Monitor the overall operations of the unit and ensure that the SOPs & the other regulatory</p></li></ul><p>procedures are adhered to QC & DSES standards.</p><ul><li><p>Plan and supervise management of inventory of the store by regular monitoring, stock taking</p></li></ul><p>and coordinating with the purchase department.</p><ul><li><p>Consult with respective area manager to bring in the best product mix for the unit & administer</p></li></ul><p>strict compliance to “target zero” expiry drive.</p><ul><li><p>Impart on the job training to the team to improve their performance level and increase morale.</p></li><li><p>Monitor & follow Quality Control & DSES standards in the unit by administering that all members</p></li></ul><p>follow all standard protocols.</p><ul><li><p>Monitor & administer unit opening & closing hours, create duty roaster for the staff in the unit</p></li></ul><p>& monitor discipline in the unit.</p><ul><li><p>Dispense Medicines efficiently by advising regarding drug interactions & effects, medication</p></li></ul><p>brands etc.</p><br><p>Education & Experience:</p><ul><li><p>Bachelors/Masters in management, business, marketing or any relevant field.</p></li><li><p>4-5 years of experience in retail/operations.</p></li><li><p>Proven experience in pharma retail.</p></li><li><p>Strong product knowledge.</p></li></ul>

<p><strong>Roles and Responsibilities:</strong></p><ul><li><span style=\