JavaScript Jobs in UAE
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<p><strong>Overview</strong></p><p>We are seeking a motivated IT professional for an internship-based role within our dynamic technology team in Dubai, UAE. </p><p>This opportunity is ideal for a university graduate with 5 to 10 years of related experience who is pursuing hands-on experience in information technology within a corporate environment. </p><p>The role provides exposure to a broad range of IT disciplines and offers a pathway to develop practical skills, contribute to meaningful projects, and advance within a technology-driven organization.</p><p> </p><p><strong>Company Information</strong></p><p>Our company is a forward-thinking leader in the [industry/sector], dedicated to delivering innovative solutions and exceptional service to our clients. </p><p>We foster a collaborative culture that values initiative, continuous learning, and professional growth. Based in Dubai, we operate across multiple markets and maintain a strong focus on technology-enabled efficiency and reliability.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist with daily IT operations, including hardware and software troubleshooting, user support, and incident resolution in alignment with service level agreements.</li><li>Support network and system administration tasks, such as monitoring, backups, patch management, and security hygiene under supervision.</li><li>Participate in the deployment, configuration, and maintenance of IT infrastructure, including endpoints, servers, and cloud services.</li><li>Collaborate with cross-functional teams to gather requirements, document processes, and contribute to project planning and execution.</li><li>Contribute to IT project tasks, testing, and documentation, ensuring adherence to internal standards and regulatory requirements.</li><li>Assist in the management of IT assets, inventory, and license compliance.</li><li>Support cybersecurity initiatives by following established policies, reporting anomalies, and aiding awareness activities.</li><li>Develop technical skills through hands-on practice and participation in training programs and mentorship sessions.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>5 to 10 years of relevant experience in IT roles, preferably within corporate environments or internships that included practical system support.</li><li>Residence in or relocation to Dubai, UAE, with eligibility to work in the region.</li><li>Solid understanding of operating systems (Windows, Linux), networking fundamentals, and IT hardware.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) and basic scripting is a plus.</li><li>Strong problem-solving abilities, attention to detail, and effective communication skills.</li><li>Ability to work collaboratively in a team, manage time effectively, and handle multiple tasks simultaneously.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Technical Troubleshooting</li><li>Active Directory and Windows/Linux administration</li><li>Networking basics (LAN/WAN, VPN, firewalls)</li><li>IT Service Management concepts and ticketing tools</li><li>Cloud services and virtualization concepts</li><li>Scripting or automation basics (PowerShell, Bash, or Python) preferred</li><li>Cybersecurity awareness and risk mitigation practices</li><li>Strong written and verbal communication</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive internship stipend and potential for full-time opportunities</li><li>Mentorship from experienced IT professionals</li><li>Hands-on experience with modern IT infrastructure and cloud environments</li><li>Professional development, training programs, and opportunities for certification</li><li>Employees and family health insurance options</li><li>Collaborative and inclusive workplace culture in Dubai</li></ul>
Role Description The IT Support Officer is a part-time, hybrid role based in Dubai, with a mix of on-site and work-from-home responsibilities. This role provides first-line technical support to internal users, including diagnosing and resolving issues related to desktops, laptops, printers, and basic network connectivity. Day-to-day tasks include responding to support tickets, troubleshooting hardware and software problems, installing and configuring systems, and maintaining an accurate record of incidents and resolutions. The IT Support Officer will also assist with routine maintenance, updates, and user training to ensure stable and secure IT operations. Collaboration with other team members and clear communication with non-technical users are key aspects of the role. Qualifications Strong technical support and troubleshooting skills, with the ability to diagnose and resolve common IT issues efficiently. Solid knowledge of information technology fundamentals, including operating systems, basic networking, and standard office applications. Hands-on experience supporting desktop computers, laptops, and related hardware in an office environment. Practical experience with printer support, including setup, configuration, and resolving printing errors. Good communication skills, with the ability to explain technical concepts in clear, simple language. Organized work style, attention to detail, and ability to manage multiple support requests in a part-time schedule. Ability to work independently in a hybrid setting and collaborate effectively with colleagues based in Dubai. Relevant technical certification or coursework in IT support or a related field is preferred.
As an IT Project Manager, you will lead and coordinate technology-focused initiatives that support business objectives and operational excellence. The role involves planning, organizing, and overseeing projects from initiation through completion while ensuring alignment with strategic goals, timelines, and quality standards. You will collaborate with cross-functional teams, manage project schedules, allocate resources, monitor progress, and facilitate effective communication among stakeholders. Responsibilities may include defining project scope, identifying risks, tracking key deliverables, coordinating technical and business requirements, and ensuring successful implementation of technology solutions. You will also support process improvement initiatives, promote best practices in project management, and help drive continuous innovation across technology-related projects. This position requires strong leadership, organizational skills, and the ability to manage multiple priorities in a dynamic and fast-paced environment. Qualifications Candidates should possess strong leadership, communication, and problem-solving abilities, with the capability to manage projects effectively while maintaining attention to detail. A solid understanding of project management methodologies, business processes, and technology systems is highly valued. The ideal applicant is organized, proactive, and capable of coordinating diverse teams to achieve common objectives. Strong analytical and decision-making skills are essential, along with the ability to assess risks, resolve challenges, and adapt to changing priorities. Familiarity with project planning tools, reporting processes, and stakeholder management practices is beneficial. Applicants should demonstrate professionalism, accountability, and a results-oriented mindset. The ability to communicate clearly with both technical and non-technical stakeholders, manage competing demands, and foster collaboration across teams will contribute significantly to success in this role.
� IT Support Officer???? Location: UAE ???????????? Employment Type: Full-time / Part-time???? About the Role We’re looking for a motivated and customer-focused IT Support Officer to join our growing IT team ????In this role, you'll provide first-line technical support to employees, troubleshoot hardware and software issues, and help ensure the smooth operation of the organization's IT systems. You'll work closely with internal teams to resolve technical problems and deliver excellent user support. This is a great opportunity to build your IT career in a collaborative and fast-paced environment ???????? Key Responsibilities Provide first-line technical support via phone, email, and ticketing systems Troubleshoot hardware, software, printer, and network-related issues ????Install, configure, and maintain desktops, laptops, mobile devices, and peripherals Create and manage user accounts, passwords, and system access permissions Assist with Microsoft 365, email, and remote support services Escalate complex technical issues to senior IT staff when necessary Document support requests, resolutions, and technical procedures accurately Perform routine system maintenance, updates, and software installations Ensure timely resolution of IT issues while delivering excellent customer service✅ What We're Looking For Strong troubleshooting and analytical skills ????Good understanding of Windows operating systems, Microsoft 365, and computer hardware Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, Wi-Fi, and VPNFamiliarity with Active Directory, ticketing systems, and remote support tools is an advantage Excellent communication and customer service skills Ability to prioritize tasks and work independently or as part of a team Positive attitude with a willingness to learn and develop ???????? Qualifications Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Previous experience in IT support, help desk, or desktop support is preferred Entry-level candidates with relevant internships or academic projects are encouraged to apply Certifications such as Comp TIA A+, Microsoft, ITIL, or Cisco are an advantage???? Why Join Us? Flexible full-time or part-time working arrangements ????Supportive and collaborative work environment ????Opportunities for professional development and career growth Hands-on experience with enterprise IT systems and technologies Competitive salary and comprehensive employee benefits???? How to Apply Ready to grow your career as an IT Support Officer? ????Send your CV and feel free to include examples of your technical skills, IT certifications, troubleshooting experience, internships, academic projects, or other relevant achievements.able de la conception, de la configuration et de l’optimisation des systèmes audio pour différents projets audiovisuels et digitaux. Au quotidien, vous assurerez le choix des microphones et des équipements, la mise en place des chaînes audio, le réglage des niveaux, l’enregistrement et le mixage, ainsi que la résolution des problèmes techniques sur site. Vous collaborerez avec les équipes de production, de développement et de design pour garantir une qualité sonore cohérente avec les exigences des projets et des client·e·s. Vous participerez à des tests acoustiques, à la calibration des systèmes Audio-Visuels (AV) et à la documentation technique des installations. Ce poste à temps plein est basé sur site à Mfoundi. Qualifications Maîtrise des principes d’ingénierie audio et de l’utilisation des microphones (choix, placement, calibration) pour différents environnements et usages. Compétences en conception et intégration de systèmes Audio-Visuels (AV) et en acoustique pour optimiser la qualité sonore des espaces et des installations. Expérience en sound design (création, traitement et montage des sons) pour des applications multimédia, digitales ou audiovisuelles. Connaissance des outils et logiciels audio professionnels (stations audionumériques, plugins, processeurs de
Job Detail<br><br> Location:<br><br>Ajman, Ajman, UAE <br><br> Company:<br><br>Tech Group <br><br> Type:<br><br>Full Time/Permanent <br><br> Shift:<br><br>First Shift (Day) <br><br> Career Level:<br><br>Experienced Professional <br><br> Positions:<br><br>1 <br><br> Experience:<br><br>5 Year <br><br> Gender:<br><br>No Preference <br><br> Degree:<br><br>Bachelors <br><br> Apply Before:<br><br>Oct 25, 2026 <br><br>Google Map
We are looking for an IT Support Engineer to manage and support our core IT infrastructure, end-user environments, and enterprise systems. This role is responsible for ensuring secure, reliable, and efficient IT operations across multiple office locations, while acting as an escalation point for complex technical issues.<br>The role combines hands-on support, systems administration, network and security operations, and continuous improvement of IT services in a fast-paced, 24×7 environment.<br>Key Responsibilities User Lifecycle Management: Manage onboarding and offboarding of employees, including user account provisioning/deprovisioning, email access, and hardware allocation. Configure users in Entra ID (AD), Microsoft 365, and related systems, ensuring appropriate access controls and security group assignments. Systems & Infrastructure Administration: Administer Microsoft 365 tenant, Entra ID, Exchange Online, Intune, and Windows Server environments. Manage domain controllers, DNS, DHCP, file servers, backups, patching, and endpoint protection while maintaining accurate infrastructure documentation. IT Helpdesk & Support Operations: Act as an escalation point for Level 2 support issues, troubleshooting complex hardware, software, and network problems. Monitor ticket queues and ensure timely resolution in line with SLAs. Network & Security Management: Configure, monitor, and maintain Fortinet firewalls (Forti Gate, Forti Analyzer, Forti Client EMS), VPNs, LAN/WAN infrastructure, switches, routers, and wireless networks. Ensure secure Wi-Fi configurations, network segmentation, high availability, and ongoing firmware updates. Cloud & Identity Security: Implement and manage MFA, Conditional Access, and Privileged Identity Management (PIM) in Entra ID. Monitor sign-in activity, identity risks, and ensure alignment with Zero Trust security principles. Endpoint & Device Management: Deploy and manage devices using Windows Autopilot and Intune. Enforce compliance policies, Bit Locker encryption, security baselines, and monitor endpoint health through analytics. Monitoring & Incident Management: Proactively monitor systems using Microsoft Defender, Azure Monitor, and Log Analytics. Perform root cause analysis (RCA), maintain incident documentation, and support escalation during critical outages. Backup, DR & Compliance: Manage backup solutions for servers, Microsoft 365, and endpoints. Support disaster recovery planning, testing, audits, and IT risk assessments to ensure business continuity. Vendors, Assets, & Automation: Coordinate with vendors for procurement and support, manage IT asset lifecycle and renewals, and automate routine tasks using Power Shell or Bash to improve efficiency.<br>Qualifications & Requirements5–7 years of experience in IT support and systems administration Strong hands-on experience with Microsoft 365, Entra ID, Windows Server, DNS, and DHCPExperience with Fortinet firewalls, VPNs, and network troubleshooting Knowledge of endpoint management tools (Intune, SCCM, or equivalent) Experience working with ITSM / helpdesk tools (e.g., Jira, Keka, Click Up) Familiarity with ITIL principles and service management practices Strong troubleshooting, documentation, and communication skills Willingness to work in a 24×7 support environment and support multiple locations Availability for on-call or emergency support when required<br>Preferences Fortinet NSE 4 or higher Comp TIA Network+/Security+ITIL v4 Foundation<br><br>About D24 Fintech D24 Fintech is a global technology provider building secure, scalable, and future-ready digital solutions for modern financial operations. We partner with clients to simplify payments and platforms, strengthen risk controls, and bring greater transparency to how finances move, delivering solutions engineered to the highest standards of security, reliability, and compliance.<br>At D24 Fintech, the bar is clear: we deliver, and we do it in cohesion.<br>We win together; no silos, no politics, just a team aligned on outcomes and stepping in where it matters. We own it, taking responsibility end-to-end and driving things forward. We lead with integrity first, being direct and transparent, and holding high standards in everything we do. We move at pace and with agility, focused on what matters, quick to adapt, and comfortable operating in a changing world. And we innovate by default, constantly finding better ways to build, deliver, and improve.<br>If you take pride in ownership, thrive in high-performance teams, and want to build alongside people who show up and pull their weight, you’ll feel at home here.
Company Description ARMAF BEAUTÉ is a beauty brand that champions self-expression and individuality through makeup. Rooted in inclusivity, the company celebrates all skin tones, genders, and styles, offering a diverse range of colors, innovative formulations, and bold packaging. The brand positions makeup as an empowering experience, encouraging creativity as a form of self-love. ARMAF BEAUTÉ seeks team members who are inspired by diversity, artistic expression, and authentic personal style.<br>Role Description The IT Support Officer is a part-time, hybrid role based in Dubai, with the flexibility to complete some tasks from home. This role is responsible for providing day-to-day technical support to team members, including diagnosing and resolving hardware, software, and network issues. The IT Support Officer will support desktop computers and peripherals, manage printer installations and configurations, and ensure devices are secure and up to date. The role involves handling support tickets, documenting solutions, and collaborating with internal stakeholders to maintain a reliable and efficient technology environment that supports ARMAF BEAUTÉ’s creative operations.<br>Qualifications<br> Strong Technical Support and Troubleshooting skills to diagnose, resolve, and document IT issues efficiently. Solid foundation in Information Technology, including basic networking, operating systems, and common business applications. Hands-on experience with Desktop Computers, including setup, configuration, maintenance, and user support. Proficiency in Printer Support, including installation, connectivity, and resolving print-related problems. Relevant education or certification in IT or Computer Science (e.g., diploma, degree, or industry certifications such as Comp TIA A+). Ability to communicate clearly with non-technical users and provide patient, user-focused support. Strong organizational skills, attention to detail, and ability to manage multiple support requests in a fast-paced environment. Experience in a retail, beauty, or creative environment is an advantage, as well as familiarity with hybrid work setups.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary
We are looking for a dynamic IT Recruiter cum HR Executive who will be responsible for managing end-to-end recruitment for IT roles while also supporting core HR functions such as onboarding, employee engagement, and HR operations. The ideal candidate should have strong sourcing skills, understanding of technical roles, and hands-on HR experience.
Key Responsibilities
Recruitment (Primary Responsibility)
Handle end-to-end IT recruitment (sourcing to onboarding)
Source candidates via job portals (LinkedIn, Naukri, Indeed), referrals, and networking
Screen resumes and conduct initial HR interviews
Coordinate technical interviews with hiring managers
Maintain candidate pipeline and database
Negotiate offers and manage candidate closures
Ensure a positive candidate experience throughout the hiring cycle
HR Operations
Manage employee onboarding and induction process
Prepare HR documents (offer letters, contracts, letters, etc.)
Maintain employee records and HR databases
Support payroll inputs, attendance, and leave management
Ensure compliance with UAE labor laws
Handle employee queries and HR-related concerns
Employee Engagement & Support
Assist in employee engagement activities
Support performance management process
Help in implementing HR policies and procedures
Maintain a healthy workplace culture
Required Skills & Qualifications
Bachelor’s degree in HR, Business Administration, or related field
2–5 years of experience in IT recruitment and HR generalist role
Strong knowledge of IT roles (Developers, Network, Cybersecurity, Cloud, etc.)
Familiarity with UAE labor laws and HR practices
Excellent communication and interpersonal skills
Ability to manage multiple roles and deadlines
Experience with HRMS tools (Zoho, SAP, or similar) is a plus
Preferred Skills
Experience hiring for Cybersecurity, DevOps, or Cloud roles
Knowledge of ATS systems and recruitment analytics
Immediate joiners preferred (UAE-based candidates)
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Male candidates only.</p><p></p></section>
As an IT Project Manager, you will lead and coordinate technology-focused initiatives that support business objectives and operational excellence. The role involves planning, organizing, and overseeing projects from initiation through completion while ensuring alignment with strategic goals, timelines, and quality standards. You will collaborate with cross-functional teams, manage project schedules, allocate resources, monitor progress, and facilitate effective communication among stakeholders. Responsibilities may include defining project scope, identifying risks, tracking key deliverables, coordinating technical and business requirements, and ensuring successful implementation of technology solutions. You will also support process improvement initiatives, promote best practices in project management, and help drive continuous innovation across technology-related projects. This position requires strong leadership, organizational skills, and the ability to manage multiple priorities in a dynamic and fast-paced environment. Qualifications Candidates should possess strong leadership, communication, and problem-solving abilities, with the capability to manage projects effectively while maintaining attention to detail. A solid understanding of project management methodologies, business processes, and technology systems is highly valued. The ideal applicant is organized, proactive, and capable of coordinating diverse teams to achieve common objectives. Strong analytical and decision-making skills are essential, along with the ability to assess risks, resolve challenges, and adapt to changing priorities. Familiarity with project planning tools, reporting processes, and stakeholder management practices is beneficial. Applicants should demonstrate professionalism, accountability, and a results-oriented mindset. The ability to communicate clearly with both technical and non-technical stakeholders, manage competing demands, and foster collaboration across teams will contribute significantly to success in this role.
As an IT Project Manager, you will lead and coordinate technology-focused initiatives that support business objectives and operational excellence. The role involves planning, organizing, and overseeing projects from initiation through completion while ensuring alignment with strategic goals, timelines, and quality standards. You will collaborate with cross-functional teams, manage project schedules, allocate resources, monitor progress, and facilitate effective communication among stakeholders. Responsibilities may include defining project scope, identifying risks, tracking key deliverables, coordinating technical and business requirements, and ensuring successful implementation of technology solutions. You will also support process improvement initiatives, promote best practices in project management, and help drive continuous innovation across technology-related projects. This position requires strong leadership, organizational skills, and the ability to manage multiple priorities in a dynamic and fast-paced environment. Qualifications Candidates should possess strong leadership, communication, and problem-solving abilities, with the capability to manage projects effectively while maintaining attention to detail. A solid understanding of project management methodologies, business processes, and technology systems is highly valued. The ideal applicant is organized, proactive, and capable of coordinating diverse teams to achieve common objectives. Strong analytical and decision-making skills are essential, along with the ability to assess risks, resolve challenges, and adapt to changing priorities. Familiarity with project planning tools, reporting processes, and stakeholder management practices is beneficial. Applicants should demonstrate professionalism, accountability, and a results-oriented mindset. The ability to communicate clearly with both technical and non-technical stakeholders, manage competing demands, and foster collaboration across teams will contribute significantly to success in this role.
Hiring: IT Project Coordinator (PMO) – Dubai | 1-Year Contract<br>We are looking for an experienced IT Project Coordinator (PMO) to join our client's team in Dubai on a 1-year renewable contract.<br>Key Responsibilities:Support Project Managers in planning, coordinating, and delivering IT projects. Monitor project schedules, timelines, budgets, and deliverables. Track project progress, risks, dependencies, and action items. Organize project meetings, prepare MOMs, and follow up on pending actions. Maintain project documentation and ensure compliance with PMO standards. Prepare project reports, dashboards, and presentations for stakeholders. Coordinate with internal teams, vendors, and business stakeholders to ensure smooth project execution.<br>Requirements:Bachelor's degree in Information Technology or a related field.4–6 years of experience in IT Project Coordination or PMO. Experience working in PMO, Agile, Waterfall, or Hybrid project environments. Strong knowledge of MS Project, Excel, Power Point, Word, and Outlook. Excellent communication, documentation, stakeholder management, and organizational skills. Ability to manage multiple projects and work in a fast-paced environment.
Role Description The IT Support Officer role at PACIF is a full-time remote position responsible for providing day-to-day technical support to staff and stakeholders. The IT Support Officer will respond to support requests, diagnose and resolve hardware and software issues, and ensure that desktop computers, printers, and related equipment are functioning properly. The role includes managing user accounts, assisting with system updates and patches, and maintaining documentation of incidents and resolutions. The IT Support Officer will collaborate with other IT team members, escalate complex issues as needed, and contribute to improving IT processes and user experience. Qualifications Strong Technical Support skills, including handling user inquiries and resolving common IT issues. Demonstrated Troubleshooting abilities for hardware, software, and network-related problems. Solid understanding of core Information Technology concepts and standard IT practices. Experience supporting Desktop Computers, including operating systems, applications, and configurations. Practical Printer Support skills, including installation, configuration, and maintenance of printers and related devices. Good communication skills, with the ability to explain technical issues in clear, accessible language. Ability to work independently in a remote environment, manage priorities, and meet service-level expectations. Familiarity with ticketing systems, remote support tools, and basic network concepts is beneficial. Relevant certification (e.g., Comp TIA A+, ITIL Foundation, or similar) and prior experience in an IT support role are advantageous.
Role Description The IT Compliance Manager is a part-time hybrid role based in Dubai, with a combination of on-site work and flexible work-from-home arrangements. The role involves developing, implementing, and maintaining IT compliance policies and procedures aligned with institutional standards, regulatory requirements, and best practices. The IT Compliance Manager will conduct regular audits and risk assessments, monitor adherence to security and data protection guidelines, and document findings and remediation plans. Daily responsibilities include working with IT and academic teams to resolve compliance-related issues, providing guidance on secure systems usage, and supporting incident response and reporting. The role requires collaboration with internal stakeholders and external partners to ensure continuous improvement of IT governance, security posture, and compliance frameworks. Qualifications Candidates should possess strong skills in Information Technology and a solid understanding of IT infrastructure, security, and systems administration. Candidates should possess Technical Support and Troubleshooting skills to diagnose, resolve, and document IT and compliance-related issues. Candidates should possess Team Leadership and Team Management skills to guide cross-functional teams and coordinate compliance activities. Experience in IT compliance, governance, risk management, or information security frameworks (such as ISO 27001, GDPR, or similar standards) is highly beneficial. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (e.g., CISA, CISM, ISO 27001 Lead Implementer) are an advantage. Strong analytical, documentation, and communication skills, with the ability to explain complex technical and compliance concepts to non-technical stakeholders. Ability to work effectively in a hybrid setup, manage multiple priorities, and collaborate with diverse teams across locations.
???? IT Support Officer???? Location: UAE ???????????? Employment Type: Full-time / Part-time???? About the Role We’re looking for a motivated and customer-focused IT Support Officer to join our IT team ????In this role, you’ll provide technical support to employees, troubleshoot hardware and software issues, and help maintain the organization’s IT systems and infrastructure. This is a great opportunity to develop your technical expertise while working in a collaborative and fast-paced environment ???????? Key Responsibilities Provide first-line IT support via phone, email, or ticketing system ????Troubleshoot hardware, software, network, and printer issues Install, configure, and maintain desktops, laptops, and IT equipment Assist with user account setup, password resets, and access management Escalate complex technical issues to senior IT staff when required Perform system updates, software installations, and routine maintenance Maintain accurate documentation of support requests and resolutions Deliver timely and professional technical support while ensuring a positive user experience ????✅ What We’re Looking For Strong problem-solving and analytical skills ????Basic knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware Excellent communication and customer service skills Ability to work independently and as part of a team Positive attitude with a willingness to learn and grow ???????? Qualifications Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Previous experience in IT support, help desk, or technical support is an advantage ????Familiarity with ticketing systems and remote support tools Relevant IT certifications such as Comp TIA A+, Microsoft, or ITIL are a plus???? Why Join Us? Flexible working arrangements: full-time or part-time ????Competitive salary and career development opportunities Supportive and collaborative team environment ????Ongoing training and professional growth Opportunity to work with modern IT systems and technologies???? How to Apply Ready to build your career in IT support? ????Send your CV and feel free to include details of your technical skills, certifications, IT projects, or troubleshooting experience.
Role Description The IT Support Officer is a full-time remote role responsible for providing technical assistance to internal stakeholders and community members using CIO Benelux platforms and tools. Daily tasks include diagnosing and resolving software, hardware, and network issues, with a focus on desktop environments and peripheral devices such as printers. The role involves responding to support tickets, guiding users through troubleshooting steps, documenting incidents and resolutions, and escalating complex issues when necessary. The IT Support Officer will also contribute to knowledge base articles, support onboarding of new users, and collaborate with IT leadership to improve support processes and service quality. Qualifications Candidates should possess skills in Technical Support and Information Technology for user assistance and system maintenance. Candidates should possess skills in Troubleshooting for diagnosing and resolving hardware, software, and connectivity issues. Candidates should possess skills related to Desktop Computers for configuration, maintenance, and user support. Candidates should possess skills related to Printer Support for installation, connectivity, and issue resolution. Relevant skills such as strong communication, customer service orientation, and clear documentation practices. Experience with ticketing systems, remote support tools, and common operating systems (Windows, mac OS, or Linux). Ability to work independently in a remote environment, manage priorities, and meet response time targets. Professional certifications (e.g., Comp TIA A+, ITIL Foundation) or equivalent practical experience are beneficial.
Role Description The IT Support Specialist is a full-time remote role responsible for providing technical assistance to team members and ensuring smooth operation of core IT systems. Day-to-day tasks include responding to help desk requests, diagnosing and resolving hardware and software issues, and supporting desktop computer environments. The specialist will manage user accounts, maintain system security best practices, and assist with routine updates and configurations across information technology systems. This role also involves documenting solutions, creating user-friendly guides, and collaborating with internal stakeholders to improve IT processes and overall technology reliability. Qualifications Candidates should possess strong Technical Support and Help Desk Support skills for resolving user issues efficiently. Candidates should possess solid Troubleshooting skills to diagnose and resolve hardware, software, and connectivity problems. Candidates should possess experience working with Desktop Computers, including configuration, maintenance, and user support. Candidates should possess a foundational understanding of Information Technology systems, including operating systems, networks, and common business applications. Relevant certifications (such as Comp TIA A+, Network+, or similar) and experience with remote support tools are beneficial. Strong communication skills, attention to detail, and the ability to work independently in a remote environment are required. Prior experience supporting small teams or professional services environments is an advantage.
Role Description The IT Support Officer is a full-time remote role responsible for providing technical assistance to internal stakeholders and community members using CIO Benelux platforms and tools. Daily tasks include diagnosing and resolving software, hardware, and network issues, with a focus on desktop environments and peripheral devices such as printers. The role involves responding to support tickets, guiding users through troubleshooting steps, documenting incidents and resolutions, and escalating complex issues when necessary. The IT Support Officer will also contribute to knowledge base articles, support onboarding of new users, and collaborate with IT leadership to improve support processes and service quality. Qualifications Candidates should possess skills in Technical Support and Information Technology for user assistance and system maintenance. Candidates should possess skills in Troubleshooting for diagnosing and resolving hardware, software, and connectivity issues. Candidates should possess skills related to Desktop Computers for configuration, maintenance, and user support. Candidates should possess skills related to Printer Support for installation, connectivity, and issue resolution. Relevant skills such as strong communication, customer service orientation, and clear documentation practices. Experience with ticketing systems, remote support tools, and common operating systems (Windows, mac OS, or Linux). Ability to work independently in a remote environment, manage priorities, and meet response time targets. Professional certifications (e.g., Comp TIA A+, ITIL Foundation) or equivalent practical experience are beneficial.
Role Description The IT Support Specialist is a full-time remote role responsible for providing technical assistance to team members and ensuring smooth operation of core IT systems. Day-to-day tasks include responding to help desk requests, diagnosing and resolving hardware and software issues, and supporting desktop computer environments. The specialist will manage user accounts, maintain system security best practices, and assist with routine updates and configurations across information technology systems. This role also involves documenting solutions, creating user-friendly guides, and collaborating with internal stakeholders to improve IT processes and overall technology reliability. Qualifications Candidates should possess strong Technical Support and Help Desk Support skills for resolving user issues efficiently. Candidates should possess solid Troubleshooting skills to diagnose and resolve hardware, software, and connectivity problems. Candidates should possess experience working with Desktop Computers, including configuration, maintenance, and user support. Candidates should possess a foundational understanding of Information Technology systems, including operating systems, networks, and common business applications. Relevant certifications (such as Comp TIA A+, Network+, or similar) and experience with remote support tools are beneficial. Strong communication skills, attention to detail, and the ability to work independently in a remote environment are required. Prior experience supporting small teams or professional services environments is an advantage.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>IT Infrastructure Monitoring:</p><p>1) Manage and support the organization's IT infrastructure, ensuring optimal performance and reliability of all systems.</p><p>2) Constantly monitor the IT infrastructure using monitoring Tools (Zabbix and Kuma). Devices include CCTV Cameras, Biometrics, NVRs, Servers, Switches, Access Points, Landlines and UPSs</p><p>3) Hands-on experience in troubleshooting laptop/desktop/servers and MS Office applications,</p><p>4) Oversee software installations, updates, and maintenance to enhance operational efficiency and user experience.</p><p>5) Conduct regular system audits and performance evaluations, providing actionable insights for improvements.</p></li><li><p>Installations & Maintenance:</p><ol><li><p>Staff Onboarding Commissions & Decommissions: Installation and setup of new Systems with the necessary Apps and software, as well as setting up the mobile device for the staff member with the necessary apps as per the standard onboarding process</p></li><li><p>General Infrastructure (Hardware): This includes installations, shifting & decommissioning of existing IT Infrastructure as per requests made by the management and departments part of the company.</p></li><li><p>General Infrastructure (Software): This includes installation, repairs and troubleshooting of software used by the staff that is handled by the IT team which includes Tally, MS Office and other tools that are deployed generally or specifically as per the staff’s role in the company</p></li></ol></li><li><p>Inventory Management: Spares, Stock, Issuances and Receipts: A stock of crucial equipment has to be maintained so as to avoid downtime during failure.</p></li><li><p>MIS: responsible for the entire IT assets, Inventory, Invoices, and tickets.</p></li><li><p>Information Security: </p><ol><li><p>Network and System Level: Make sure the necessary EDR is installed and data backup measures are in place.</p></li><li><p>Patch & Vulnerability Management: Systems have to be updated regularly and network devices have to be on the latest stable firmware.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field is essential for a strong foundation.</p></li><li><p>A minimum of 3 years of hands-on experience in IT support or system administration is preferred to ensure expertise.</p></li></ul><p></p></section>
About Versatile Group<br>Versatile Group is one of Australia's fastest-growing integrated property and construction groups, delivering projects across residential, mixed-use, defence, education, and commercial sectors. Driven by excellence, innovation, and accountability, we're challenging traditional construction methods through our vertically integrated delivery model and trusted partner network. As we continue our international growth journey, we're seeking talented people who want to make an impact and grow with us.<br>The Opportunity<br>We're looking for a motivated and customer-focused IT Support Officer to join our growing IT team based in Dubai. Reporting to the IT Systems Lead, you'll provide first-level IT support across our UAE operations, including Dubai and Saudi Arabia, while also supporting our Australian offices. You'll play an important role in ensuring our people have reliable access to the technology, systems, and tools they need to perform at their best.<br>This is an exciting opportunity for an IT professional with at least 2 years' experience who enjoys solving technical challenges, working with modern Microsoft technologies, and delivering exceptional customer service in a fast-paced, collaborative environment.<br>Key Responsibilities<br>Provide first-level IT support across Microsoft 365 and a range of business-critical Saa S applications. Log, prioritise and manage incidents and service requests using Jira, ensuring timely resolution and escalation where required. Troubleshoot and resolve Windows desktop, hardware, software and user access issues. Manage the user lifecycle, including onboarding, offboarding, account provisioning, permissions and device deployment. Support the administration of Microsoft 365 services, including Entra ID, Exchange Online, Share Point, Teams and Intune. Maintain clear communication with employees and stakeholders regarding support requests and issue resolution. Develop and maintain IT documentation, user guides and operational support procedures. Identify opportunities to improve support processes, documentation and the overall user experience. Collaborate with the wider IT team to deliver consistent, high-quality support across multiple business locations.<br>About You<br>You're a proactive and service-oriented IT professional who enjoys helping people and solving problems. You thrive in a dynamic environment, communicate effectively with both technical and non-technical users, and are always looking for ways to improve systems and processes.<br>You'll Bring<br>Minimum 2 years' experience in an IT Support, Service Desk or Desktop Support role. Strong customer service and communication skills. Experience supporting Windows operating systems and end-user devices. Working knowledge of Microsoft 365 technologies, including Entra ID, Exchange Online, Share Point, Teams and Intune. Understanding of networking fundamentals and IT security best practices. Experience using ticketing systems such as Jira. Strong analytical, troubleshooting and critical thinking skills. A proactive mindset with excellent organisational and time management skills. A valid driver's licence and access to a vehicle for onsite support.<br>Working Hours<br>Full-time, office-based role. Monday to Friday, 7:00am – 4:00pm. Participation in an on-call support roster for Saudi Arabia on weekends.<br>Why Join Versatile Group?<br>Join one of Australia's fastest-growing property and construction groups with an expanding international footprint. Be part of a collaborative and supportive IT team that values innovation and continuous improvement. Gain exposure to modern Microsoft cloud technologies and enterprise IT environments. Work across multiple business functions and international offices, supporting teams in the UAE, Saudi Arabia and Australia. Build your technical expertise while contributing to meaningful projects and business growth. Enjoy opportunities for professional development and career progression within a growing organisation.<br>If you're passionate about technology, enjoy delivering exceptional customer service, and want to build your career within a growing international business, we'd love to hear from you.<br>Apply now and become part of the Versatile Group growth story.