Microsoft Dynamics Jobs - Dubai UAE

This is a sales role carrying sales targets. CGAT (Citi Gold Acquisitions Team) Telesales Officer is responsible for promoting and selling wealth management product and services to existing and prospective clients through outbound calls. The role focuses on building client relationships, understanding financial needs and supporting the achievement of sales targets while maintaining high service and compliance standards. The job requires to generate leads for onboarding new to bank Citigold & Citigold Private clients & call existing clients to upsell Citigold & Citigold Private clients. Person will be responsible for meeting monthly sales targets.<br><br>Key Skills & Competencies<br><br>Effective communication and persuasive skills Customer focussed and target driven mindset Ability to convince clients on call Good interpersonal skills & ability to hold client’s attention on call Good negotiation and objection handling skills Familiarity with CRM systems and MS office Basic understanding of financial products<br><br>Key Responsibilities:<br><br>Upgrade existing Citi blue relationships to Citigold & Citi Private by upsizing current funding and deepening the relationship. Provide eligible leads to the field sales team and ensure all agreed predefined paraments are met. Meet & exceed primary sales targets set on opening NTB accounts, funding of these accounts & upgrade of existing clients, at the same time meeting other important KPIsEnsure updating of complete KYC details for the originated accounts. Work with internal teams, field sales team to identify opportunities which can help increase lead conversion & positively impact other KPIs. Assist a Citigold client in meeting any identified investment and insurance need by referring him to on Investment Professional Keep abreast of current economic environment and capital markets, to have meaningful discussions with Citigold NTB prospects and optimise acquisition effectiveness. Deliver on the score card parameters for improving NTB acquisition, Client Penetration, qualified funding, profiling & client retention. Calling on adhoc base for performing service-related tasks, as assigned by bank. Deliver consistent and best-in-class customer service Meet the compliance and controls standards set by the Citigroup Ensure 100% adherence to Code of Conduct. Ensure 100% adherence to “Sales Do’s and Don’ts”. Maintains updated knowledge of bank’s products and processes and is able to offer a high quality sales experience.<br><br>Key performance Indicators<br><br>Sales targets and conversion rates Total calling time, total tapped leads & average tap leads. Average call handling time Number of qualified leads generated. Call volume and productivity. Lead to booking. Customer satisfaction and retention Compliance and quality scores<br><br>Other Requirements:<br><br>Must possess sound judgment and be creative in providing solutions to bank’s clients. Foundational knowledge of CITI RETAIL BANK’s structure, strategy, product suite and target market Demonstrates basic knowledge of Citi Risk and KYC policies and practices. Demonstrates basic knowledge of credit skills and Early Warning Detection Demonstrates ability to build knowledge of all aspects of commercial banking including basic commercial credit knowledge and an ability to quickly learn new products and services. Ability to work effectively in team setting. Communicates views with clarity and confidence. Maintains contact with key stakeholders to proactively seek input as appropriate. Demonstrates self-control and maintains composure under pressure. Detail oriented with demonstrated organizational skills. Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients. Demonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideas. Demonstrates professionalism by being reliable, actively contributing to meetings, asking questions and challenging ideas<br><br>Knowledge And Experience<br><br>1-3 years of sales or telesales within the financial services industry Either prior experience of acquiring high-net-worth clients (Priority Banking / SME Banking) or prior experience in investment products, such as, Mutual Funds, Insurance, equity, fixed-income (bonds) will be preferred. Other Industry relevant telesales experience such as real estate / Assets experience can be considered.<br><br>Qualifications:<br><br>Bachelor degree/ MBA<br><br>------------------------------------------------------<br><br>Job Family Group: <br><br>Consumer Sales<br><br>------------------------------------------------------<br><br>Job Family:<br><br>Telesales<br><br>------------------------------------------------------<br><br>Time Type:<br><br>Full time<br><br>------------------------------------------------------<br><br>Most Relevant Skills<br><br>Please see the requirements listed above.<br><br>------------------------------------------------------<br><br>Other Relevant Skills<br><br>For complementary skills, please see above and/or contact the recruiter.<br><br>------------------------------------------------------<br><br>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.<br><br>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.<br><br>View Citi’s EEO Policy Statement and the Know Your Rights poster.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Policies, Processes &amp; Procedures</strong></p><ul><li><p>Follow departmental policies, systems, processes, procedures and controls to ensure consistency, standardization and accuracy in ways of working</p></li><li><p>Support seniors in the review and revision of methodologies, procedures and processes in line with EGA group-wide requirements and international standards</p></li></ul><br><p><strong>Confirmation and Settlement of Treasury Transactions</strong></p><ul><li><p>Ensure that all treasury transactions are accurately recorded in the Treasury Management System (TMS) on time</p></li><li><p>Ensure all treasury transactions are confirmed with the counterparties on a timely basis and errors/discrepancies are reported and followed up for timely resolution</p></li><li><p>Ensure timely settlement/rollover of treasury transactions</p></li><li><p>Maintain treasury related hedge documentation (including ISDAs and sponsor guarantees) as required by established policies and procedures</p></li><li><p>Analyse hedges vs exposures to highlight over/under hedge positions</p></li><li><p>Process transaction confirmations in line with defined control standards including bank requirements, EGA Group Board mandates, EGA Group Treasury Policy, Delegation of Authority and ISDAs</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Loan Administration and Debt Servicing</strong></p><ul><li><p>Ensure all Debt facilities (including Shareholder loans), drawdowns, repayments are accurately recorded in the Treasury Management System (TMS) in a timely manner</p></li><li><p>Ensure accurate calculation of all debt service obligations in TMS and posting of monthly accruals&nbsp;</p></li><li><p>Monthly reconciliation of Interest, fees and loan balances</p></li><li><p>Handle loan related queries from the lenders/shareholders</p></li><li><p>Process Cash call requests from group companies and ensures accurate recording in the Treasury Management System (TMS) in a timely manner</p></li></ul><p><strong>Covenant Compliance</strong></p><ul><li><p>Conduct Quarterly compliance reviews, investigate and report areas of non-compliance&nbsp;</p></li><li><p>Ensure that all lender related obligations are met within the expected timeframe</p></li><li><p>Ensure the submission of all lender related reporting obligations as required by the financial covenant</p></li><li><p>Conduct prospective testing and ensure that management is informed of any possible future non-compliance</p></li><li><p>Support the various departments to understand and apply EGA group’s compliance obligations and also to Investigate, report and follow up on resolution of non-compliance items</p></li><li><p>Set-up controls to monitor compliance of the existing Treasury Rules &amp; Policies eg Deal Confirmation, Counterparty Limits, Dealer Limits and Financial Covenants</p></li></ul><br><p><strong>Treasury Accounting</strong></p><ul><li><p>Ensure TMS account correctly for treasury transactions in line with policy Carry out month-end treasury accounting activities (including hedge accounting, MTM valuations) and support GL team with the preparation of Treasury related schedules/disclosures</p></li><li><p>Perform reconciliation and analysis of designated GL accounts as per the SLAs set up with GL team</p></li><li><p>Coordinate and interact with internal and external auditors in carrying out their periodic reviews</p></li><li><p>Provide timely and relevant information to support the treasury audit process</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Bank Relationship</strong></p><ul><li><p>Ensures any changes to bank mandates which are relevant to treasury compliance are communicated to banks or relevant institutions on a timely basis</p></li><li><p>Ensure any changes to company SSIs are communicated to banks or relevant institutions on a timely basis</p></li><li><p>Handle various KYC requests/queries by financial counterparties/lenders</p></li></ul><br><p><strong>Policies, Systems, Processes and Controls</strong></p><ul><li><p>Ensure adherence to standard operating procedures (SOP)</p></li><li><p>Support any system implementations for EGA Group</p></li><li><p>Identify any system issues and support the IT department in the&nbsp; implementation of fixes, corrections and improvements in EGA Group SAP and Treasury Management Systems</p></li><li><p>Maintain and update the Static Data of TMS as required ie Accounting set-up, Facility Maintenance, Instrument set-up, Bank Accounts and BP maintenance</p></li><li><p>Observe Treasury controls and procedures are strictly followed by the whole Treasury Operations team and any exceptions highlighted via Monthly Exceptions report</p></li><li><p>Review and update Standard Operating procedures for applicability and relevance with a strong view on controls</p></li><li><p>Explore TMS functionality to handle new Treasury products/instruments and work with IT to make required set-up in TMS as per business need</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Treasury reporting</strong></p><ul><li><p>Prepare the Consolidated Monthly Treasury Report and other ad-hoc&nbsp; treasury reports at the request of Senior Management</p></li><li><p>Handle ad-hoc information requirements from other teams/stakeholders</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Related Assignments</strong></p><ul><li><p>Handles any ad-hoc information requirements or processes as directed</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum Qualifications:</strong></p><ul><li><p>Bachelor degree in Finance / Accounting from a recognised university - professional certification will be preferred</p></li><li><p>Professional qualifications are highly recommended (CertITM from ACT, FRM/CFM/Diploma in Treasury/CA/CPA))</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>4-7 years of experience in Treasury back office functions of a large, international organisation</p></li><li><p>Experience of managing a team and ability to interact with large group involving different nationals</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Hands-on experience of processing treasury transactions in a corporate treasury environment</p></li><li><p>Thorough understanding of treasury accounting principles and applications</p></li><li><p>Good understanding of IFRS and how it impacts Treasury accounting</p></li><li><p>Hands-on experience in using SAP TMS&nbsp; for recording and reporting of treasury transactions</p></li><li><p>Strong written and verbal communication skills</p></li><li><p>Ability to work under pressure and deliver to deadlines</p></li><li><p>Proficient in MS Excel</p></li></ul></li></ul><p></p></section>

<p>▶ Strategy, Roadmap & Portfolio Ownership – Own and continuously evolve the Group AI and Agentic AI roadmap, aligning it to the GCIO’s technology strategy and to the commercial priorities of each operating company. – Work with the GCIO, business leaders, and functional heads to identify, qualify, and document candidate business use cases across finance, procurement, supply chain, sales, service, and human capital. – Prioritise AI initiatives using a structured assessment of business value, technical feasibility, risk exposure, and data readiness, and maintain a transparent portfolio view for executive review. – Develop business cases, cost models, and benefit-tracking mechanisms so that AI investment decisions are evidence-based and outcomes are measurable post-deployment. – Maintain an informed position on the AI and Agentic AI market, advising leadership on emerging capabilities, obsolescence risk, and the Group’s competitive positioning.</p><br><p> ▶ Agentic AI Solution Design & Architecture – Design Agentic AI solutions and workflows, defining agent roles, task decomposition, orchestration patterns, memory and context strategies, and success criteria. – Define how agents interact with enterprise systems and knowledge sources — ERP, CRM, HRMS, procurement platforms, the data lake, document repositories, email, and internal and external APIs. – Build solution blueprints covering multi-agent workflows, human-in-the-loop approval points, escalation rules, fallback behaviour, and complete audit trails for every automated action. – Ensure solution architecture is scalable, secure, reusable, and fully aligned with enterprise IT standards, reference architectures, and integration patterns. – Establish reusable components, prompt libraries, evaluation harnesses, and design patterns that reduce the cost and lead time of each subsequent AI initiative.</p><br><p> ▶ Vendor Evaluation & Delivery Governance – Lead vendor evaluation and solution selection, defining requirements, running structured proofs of concept, and comparing platforms on capability, cost, security posture, and roadmap credibility. – Negotiate scope and deliverables with implementation partners in coordination with Procurement and Legal, and hold partners accountable to agreed quality and timeline commitments. – Provide implementation governance across the AI portfolio — stage gates, architecture review, testing standards, deployment readiness, and post-go-live benefit review. – Manage AI programme budgets, consumption costs, and licensing, ensuring predictable and optimised spend as workloads move from pilot to production.</p><br><p>▶ Governance, Risk & Responsible AI – Define and enforce the Group’s Responsible AI framework, covering permitted use cases, data classification, model selection, human oversight, and prohibited applications. – Work with Cybersecurity, Legal, Compliance, and Internal Audit to ensure AI solutions meet UAE data protection requirements and internal control expectations. – Establish monitoring for model drift, hallucination risk, bias, and unintended agent behaviour, with clear thresholds for intervention or rollback. – Maintain documentation and audit evidence sufficient to explain any automated decision to internal audit, external auditors, or a regulator. </p><br><p>▶ Team Leadership & Business Enablement – Lead and develop a multidisciplinary team of AI engineers, agent developers, and data specialists, setting technical direction and quality standards. – Work closely with enterprise application, emerging technology, infrastructure, and cybersecurity teams to ensure AI capability is embedded rather than isolated. – Build AI literacy across the Group through structured enablement, communities of practice, and clear guidance on safe and effective everyday use. – Act as the Group’s internal authority on AI, translating technical capability into plain commercial language for boards, executives, and operating company management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Computer Science, Software Engineering, Data Science, Information Technology, or a related discipline. – Master’s degree in Artificial Intelligence, Data Science, Computer Science, or an MBA with a technology focus is strongly preferred. </p><p>▶ Professional Certifications – Professional certification in a major AI or cloud platform (Microsoft Azure AI Engineer / Solutions Architect, AWS Machine Learning or Solutions Architect, Google Cloud Professional ML Engineer, or equivalent). – Enterprise or solution architecture certification such as TOGAF is advantageous. – Project or programme management certification (PMP, PRINCE2, or Agile/SAFe) is advantageous. – Credentials in AI governance, risk, or data privacy (for example ISO/IEC 42001 or CIPP) are an asset. </p><p>▶ Experience – 8–10 years of experience in data, automation, AI, Generative AI, analytics, or digital transformation initiatives. – Demonstrated ownership of an AI or automation roadmap at group, enterprise, or multi-entity level. – Proven experience designing and deploying Generative AI or Agentic AI solutions into production, not solely proofs of concept. – Track record of leading vendor evaluation, solution selection, and third-party implementation governance. – Experience working within or alongside enterprise application, infrastructure, and cybersecurity functions in a complex, multi-entity organisation. – Experience leading technical teams and influencing senior business stakeholders; regional or UAE experience is an advantage.</p><p> ▶ Key Skills & Attributes – Strong command of Agentic AI frameworks and enterprise GenAI platforms, with the depth to challenge vendor claims credibly. – Ability to translate ambiguous business problems into prioritised, technically feasible AI solutions. – Excellent written and verbal communication, including executive-level presentation and business case writing. – Sound commercial judgement on build-versus-buy, licensing, and consumption cost. – Rigorous approach to security, data governance, and auditability of automated decisions. – Collaborative leadership style with the resilience to drive change across independently managed operating companies.</p>

<br><p><strong>Consumer Protection & Customer Support Framework</strong><br></p><ul><li><p>Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital money transfer, and wallet channels.</p></li><li><p>Assist in maintaining customer support procedures used by front-line staff and digital support channels.<br></p></li></ul><p><strong>Complaint & Inquiry Intake</strong><br></p><ul><li><p>Assist in receiving and recording customer inquiries, requests, and complaints through telephone, email, website, mobile application, in-app chat, social media, walk-in, and other approved channels.</p></li><li><p>Acknowledge customer complaints promptly and ensure they are logged accurately in the complaint management system with the correct category, channel, product, and priority.</p></li><li><p>Ensure all customer interactions are documented in line with internal recordkeeping and regulatory requirements.<br></p></li></ul><p><strong>Complaint Handling & Resolution Support</strong><br></p><ul><li><p>Ensure customer complaints are handled fairly, consistently, and within regulatory and internal turnaround times.</p></li><li><p>Escalate unresolved, sensitive, or high-risk customer issues to the Customer Support Officer or management without delay.</p></li><li><p>Analyse recurring complaint themes and customer feedback trends.</p></li><li><p>Support root cause analysis of customer complaints and service issues.</p></li><li><p>Recommend improvements to customer journeys, processes and controls.<br></p></li></ul><p><strong>Customer Case Management</strong><br></p><ul><li><p>Support the Customer Support Officer in monitoring complaint resolution timelines and following up with relevant departments.</p></li><li><p>Keep customers informed of the status of their requests and complaints in accordance with established service standards.</p></li><li><p>Coordinate with branch staff and internal departments to obtain information required for complaint investigations.</p></li><li><p>Maintain accurate records of customer enquiries, complaints, supporting documentation and resolutions.</p></li><li><p>Track customer cases through to closure and ensure all actions are completed and appropriately documented.<br></p></li></ul><p><strong>Root Cause & Continuous Improvement</strong><br></p><ul><li><p>Help identify recurring customer issues, complaint themes, and pain points, and recommend process improvements to enhance customer experience and consumer protection outcomes.</p></li><li><p>Support root-cause analysis of significant complaints and service failures, and follow up on corrective actions with the relevant business owners.</p></li><li><p>Provide customer voice input into new product launches, journey enhancements, and communication changes.<br></p></li></ul><p><strong>Consumer Protection & Regulatory Compliance</strong><br></p><ul><li><p>Any customer conduct concerns, operational issues or potential regulatory breaches should be immediately reported to the Customer Support Officer.</p></li><li><p>Support compliance with applicable consumer protection regulations, internal policies and service standards.</p></li><li><p>Ensure customer communications are clear, fair, accurate and not misleading.</p></li><li><p>Maintain confidentiality and handle sensitive customer information appropriately.</p></li><li><p>Liaise effectively with branches, departments, customers and service providers where applicable.<br></p></li></ul><p><strong>Reporting & Analytics</strong><br></p><ul><li><p>Assist in timely preparation of complaint reports, customer feedback summaries, service quality metrics, and regulatory reports as required.</p></li><li><p>Help track key customer support KPIs such as complaint volumes by channel and product, resolution turnaround times, first-contact resolution, escalation rates, and customer satisfaction scores.</p></li><li><p>Maintain complaint and enquiry registers and ensure records remain accurate and up to date.</p></li><li><p>Assist in compiling complaint statistics, trend analysis and management information reports.<br></p></li></ul><p><strong>Cross-Functional Coordination</strong><br></p><ul><li><p>Coordinate with branch staff, Operations, Compliance, Fraud, AML, IT, Product, and Marketing teams to obtain information required for complaint investigations and customer responses.</p></li><li><p>Support handoffs to Fraud and AML Compliance where a complaint may indicate fraud, financial crime, or a suspicious activity concern.</p></li><li><p>Support handoffs to Regulatory Compliance where a complaint indicates a potential regulatory breach or consumer protection concern.</p></li></ul><p><strong>Escalation & Risk Awareness</strong><br></p><ul><li><p>Immediately report any customer conduct concerns, operational issues, service failures, or potential regulatory breaches to the Customer Support Officer.</p></li><li><p>Flag potential fraud, AML, scam, social engineering, or unauthorized transaction cases raised by customers for prompt investigation by the Fraud or AML team.<br></p></li></ul><p><strong>Customer Awareness & Education</strong><br></p><ul><li><p>Support customer awareness and education programes launched by the exchange, including fraud awareness, safe use of the wallet and digital services, remittance safety, and consumer rights.<br></p></li></ul><p><strong>Confidentiality & Conduct</strong><br></p><ul><li><p>Maintain confidentiality and handle sensitive customer information in accordance with data protection and internal policies.<br></p></li></ul><p><strong>Performance Measures ("How Success is Defined")</strong><br></p><p>· Customer enquiries and complaints managed within service level and regulatory timelines.</p><p>· Accurate and timely complaint logging and case administration.</p><p>· High-quality customer communications and correspondence.</p><p>· Positive customer satisfaction and feedback outcomes.</p><p>· Effective identification and escalation of customer concerns.</p><p>· Accuracy and quality of reporting and records.</p><p>· Positive audit and compliance outcomes.</p><p>· Strong collaboration with branches and internal stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1–3 years of experience in customer service, customer support, complaint handling, contact center operations, or administrative support.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>Excellent customer service and interpersonal skills.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organisational and time-management skills.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>Ability to work effectively within a team and collaborate with multiple departments.</p></li><li><p>Basic understanding of customer complaint handling processes and service quality standards.<br></p></li></ul><p><strong>Desirable</strong><br></p><ul><li><p>Experience within financial services, banking, exchange houses or other regulated environments.</p></li><li><p>Previous complaint-handling or customer care experience.</p></li><li><p>Knowledge of customer service standards and consumer protection principles.</p></li><li><p>Experience using customer relationship management (CRM) or case management systems.</p></li><li><p>Understanding of UAE financial services operations, remittance services, and customer onboarding processes.</p></li><li><p>Additional language skills such as Arabic, Hindi, Urdu, Tagalog, Malayalam, or other languages commonly used by customers in the UAE is a plus.</p></li></ul>

<p>The Fraud Analyst is responsible for identifying, monitoring, investigating, and preventing fraudulent activities across the Exchange's physical and digital channels to protect the Exchange and its customers from financial loss, operational risk, and reputational damage.<br></p><p><strong>1. Real-Time Monitoring & Detection</strong><br></p><ul><li><p>Monitor operational and digital activities across the branches, mobile application, website, and social media platforms to identify potential fraud risks and suspicious activities.</p></li><li><p>Detect, analyse, and escalate suspicious transactional activities in accordance with established fraud management procedures.<br></p></li></ul><p><strong>2. Investigation & Escalation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate suspected and reported fraud or digital fraud incidents involving customers, partners, third parties, and digital channels thoroughly; document findings, preserve supporting evidence, and escalate high-risk or confirmed cases to the Fraud Prevention Officer and relevant departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review, investigate, and close fraud alerts, obtaining and verifying the required supporting documents from customers for high-risk or critical alerts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complete fraud case files, ensuring accurate documentation, investigation notes and supporting records.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Escalate high-risk or confirmed fraud cases to the Fraud Prevention Officer and relevant stakeholders.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support recovery efforts in coordination with Customer Care and Operations teams, on fraud claims, chargebacks, and unauthorized transaction reports<br></p><p><strong>3. Trend Analysis & Strategy</strong></p><ul><li><p>Identify and analyze emerging fraud typologies and trends, including but not limited to mule activity, social engineering schemes, identity fraud.</p></li><li><p>Assist in enhancing fraud monitoring rules and detection capabilities.</p></li><li><p>Support tuning and optimization of fraud detection tools, transaction monitoring rules, device intelligence, and behavioral analytics capabilities<br></p></li></ul><p><strong>4. Risk Assessment & Root Cause Analysis</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support periodic Fraud Risk Assessments and incident analysis, including root-cause analysis to recommend corrective and preventive measures that close security gaps.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain awareness of industry developments, fraud intelligence sources and regulatory guidance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide actionable insights and recommendations to strengthen the organisation's fraud prevention framework.</p><br><p><strong>5. Brand & Digital Impersonation Protection</strong></p><ul><li><p>Monitor website and digital brand impersonation risks, including fake websites, phishing pages, fraudulent social media accounts, and fake advertisements. Coordinate appropriate escalation and takedown actions.<br></p></li></ul><p><strong>6. Reporting & Regulatory Compliance</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records and prepare periodic fraud reports covering alert volumes, investigations, incident summaries, attempted fraud, financial losses, recoveries, and emerging fraud trends for senior management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and update fraud control documentation, rulebooks, and standard operating procedures</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support responses to requests from regulators, auditors, law enforcement agencies and business partners.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with applicable laws, regulations, internal policies and fraud management standards.</p><br><p><strong>7. Cross-Functional Collaboration</strong></p><ul><li><p>Coordinate closely with Risk, Compliance, AML, IT, Information Security, Operations, Branch Management, and Internal Audit on fraud-related matters.</p></li><li><p>Support Product and Technology teams on fraud requirements for new features, customer journeys, and integrations with third-party providers</p></li><li><p>Provide guidance and training programs to branch, operations, and customer-facing teams on fraud prevention best practices, red flags, escalation triggers, and customer protection measures.</p></li><li><p>Ensure full compliance with applicable regulatory requirements and internal policies.<br></p></li></ul><p><strong>8. Regulatory Alignment</strong><br></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure fraud handling and reporting practices comply with applicable regulatory requirements and internal policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support fraud-related regulatory reporting, incident notifications, and information requests from regulators, banking partners, auditors, and card schemes</p><p><strong>&nbsp;</strong></p><p><strong>Success Measures ("How Success is Defined")</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Timely investigation and closure of fraud cases.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective identification and escalation of high-risk fraud incidents.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reduction in fraud losses and repeat incidents.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High-quality case management documentation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identification of emerging fraud trends and risk exposures.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Successful implementation of fraud prevention improvements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive audit and regulatory outcomes.</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2-3 years of experience in fraud prevention, fraud investigations, financial crime or transaction monitoring.</p></li><li><p>Experience within banking, exchange houses, remittance, payments, fintech or financial services.</p></li><li><p>Strong understanding of fraud investigation techniques and fraud risk management principles.</p></li><li><p>Experience analysing transactional and customer data to identify fraud risks.</p></li><li><p>Strong analytical, investigative and problem-solving skills.</p></li><li><p>Excellent report-writing and documentation skills.</p></li><li><p>Proficiency in Microsoft Excel and reporting tools.</p></li><li><p>Strong attention to detail and ability to manage multiple investigations simultaneously.</p></li></ul><p><strong>Desirable</strong></p><ul><li><p>Knowledge of UAE financial services and exchange house operations.</p></li><li><p>Understanding of AML, sanctions and financial crime frameworks.</p></li><li><p>Experience with fraud monitoring systems, case management platforms and data analytics tools.</p></li><li><p>Knowledge of digital fraud, cyber-enabled fraud and online scam typologies.</p></li><li><p>Professional certification in Fraud, Financial Crime, Risk or Compliance.</p></li></ul>

Building Supervisor / Building Coordinator<br>Job Type: Full-Time Location: Dubai, UAE<br>About the Role We are looking for a responsible, proactive, and well-organized Building Supervisor / Building Coordinator to oversee daily building operations, tenant coordination, maintenance activities, contractors, cleaning, security, and overall building standards.<br>The ideal candidate should have strong communication and coordination skills, good attention to detail, and the ability to handle operational issues, tenant concerns, and emergencies professionally and efficiently.<br>Building Supervisor – Scope of Work<br>Building Operations· Conduct daily inspections of the building, common areas, parking, entrances, corridors, roof, gym, pool, and other facilities.· Ensure the building remains clean, safe, presentable, and fully operational.· Identify maintenance issues and report them promptly.· Follow up with maintenance teams until issues are fully resolved.· Inspect completed maintenance works and verify the quality of work.· Monitor lighting, air conditioning, plumbing, drainage, elevators, access control, and other building services.· Report leaks, water damage, humidity, cracks, damaged finishes, and safety concerns.<br>Maintenance & Contractor Management· Coordinate access for maintenance teams, technicians, and contractors.· Supervise contractors working within the building premises.· Ensure contractors follow building rules, safety procedures, and access requirements.· Track pending, ongoing, and completed maintenance works.· Escalate urgent, recurring, or unresolved issues to management.· Follow up on preventive maintenance schedules and planned works.<br>Cleaning & Building Appearance· Supervise cleaning staff and monitor their daily performance.· Prepare and monitor cleaning schedules.· Ensure lobbies, corridors, elevators, parking areas, facilities, and external areas are properly maintained.· Monitor waste collection and garbage disposal areas.· Report damage to furniture, signage, walls, doors, glass, landscaping, and other common-area assets.<br>Security & Safety· Coordinate with security personnel regarding daily building operations.· Monitor visitor, contractor, and delivery procedures.· Ensure emergency exits and access routes remain clear.· Identify and report safety hazards immediately.· Monitor compliance with building rules by tenants, visitors, contractors, and service providers.· Assist management and relevant teams during emergencies and incidents.<br>Move-In / Move-Out· Supervise tenant move-in and move-out activities.· Inspect common areas before and after moving activities.· Ensure movers comply with approved timings, access procedures, and building regulations.· Report any damage caused during moving activities.<br>Tenant Support· Attend to tenant complaints and building-related requests.· Visit units when necessary to understand and assess maintenance issues.· Coordinate between tenants, maintenance teams, and contractors.· Maintain professional and courteous communication with residents.· Escalate unresolved or recurring complaints to management.<br>Reporting· Submit daily building inspection and operational updates.· Maintain an updated list of open and pending maintenance issues.· Provide before-and-after photographs of maintenance works when required.· Report incidents, damages, complaints, and contractor performance.· Prepare weekly updates on building condition, outstanding works, and operational issues.<br>Building Coordinator – Scope of Work<br>Tenant Coordination· Act as a key coordination point between tenants, management, maintenance, security, and cleaning teams.· Receive tenant requests and complaints and assign them to the appropriate team.· Follow up with tenants after completion to confirm that issues have been resolved.· Maintain accurate records of tenant communications, requests, and complaints.<br>Maintenance Coordination· Register maintenance requests and maintain an updated maintenance tracker.· Coordinate maintenance appointments with tenants and service teams.· Follow up on pending jobs with technicians and contractors.· Coordinate access to occupied units for maintenance and inspection works.· Track completion dates, pending works, and outstanding issues.· Obtain quotations from contractors and suppliers when requested by management.· Maintain maintenance reports, photographs, invoices, quotations, and related documents.<br>Administrative Duties· Maintain updated tenant and unit records.· Prepare notices, circulars, building announcements, and tenant communications.· Maintain updated contractor and supplier contact lists.· Organize and maintain building-related documents, records, and reports.· Maintain records for keys, access cards, parking allocations, and other building-related items where applicable.<br>Move-In / Move-Out Coordination· Coordinate tenant move-in and move-out requests.· Verify required documents, approvals, and supporting information.· Coordinate with security, maintenance, and other relevant teams.· Ensure move-in and move-out activities comply with building procedures and approved timings.· Maintain records of completed move-in and move-out activities.<br>Key Requirements· Previous experience in building supervision, property management, facility management, or building coordination.· Good knowledge of building operations and maintenance activities.· Strong coordination and communication skills.· Ability to communicate professionally with tenants, contractors, technicians, and management.· Good problem-solving and follow-up skills.· Ability to manage multiple maintenance requests and priorities.· Basic knowledge of HVAC, electrical, plumbing, civil, and building systems is an advantage.· Good knowledge of MS Office and maintenance tracking/reporting systems.· Strong attention to detail and ability to maintain accurate records.· UAE driving license is an advantage.<br>Job Requirements & Availability· Full-time position based in Dubai, UAE.· Must be flexible to respond to urgent building-related matters when required.· Availability outside regular working hours, including weekends and public holidays, may be required depending on building operations, emergencies, urgent maintenance issues, or operational requirements.· Ability to coordinate promptly with maintenance, security, cleaning, contractors, tenants, and management when required.<br>What We Are Looking For We are seeking someone who is responsible, hands-on, organized, service-oriented, and capable of taking ownership of daily building operations while maintaining a high standard of safety, cleanliness, maintenance, and tenant satisfaction.

( 20518 )<br><br>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.<br><br>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<br><br>About The Role<br><br>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.<br><br>Key Duties And Responsibilities<br><br> Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience. Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours. Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports. Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards. Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met. Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys. Oversees that all information contained in SOP’s and department manuals are current and accurate Organizes and delivers meetings and trainings as needed Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices. Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan. Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output. Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met. Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year. Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written. Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction. Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations. <br><br>About You<br><br> Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable) Supervisory Experience of at least 2+ years Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required Previous experience in the development and implementation of educational programmes and materials Skills in conducting education evaluation for educational activities Proficient Skills in Microsoft Office / Outlook / Excel / Word / Power Point Strong interpersonal skills & organizational skills Strong administrative abilities accompanying a strong customer focus. Leadership abilities including but not limited to strong communication skills, follow-up & task management. Ability to work outdoors, as well as fast-paced conditions. Must be able to stand for long time periods and be able to be fit to walk around the property. The ability to troubleshoot and resolve problems quickly. <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

( 20518 )<br><br>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.<br><br>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<br><br>About The Role<br><br>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.<br><br>Key Duties And Responsibilities<br><br> Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience. Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours. Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports. Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards. Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met. Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys. Oversees that all information contained in SOP’s and department manuals are current and accurate Organizes and delivers meetings and trainings as needed Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices. Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan. Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output. Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met. Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year. Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written. Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction. Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations. <br><br>About You<br><br> Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable) Supervisory Experience of at least 2+ years Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required Previous experience in the development and implementation of educational programmes and materials Skills in conducting education evaluation for educational activities Proficient Skills in Microsoft Office / Outlook / Excel / Word / Power Point Strong interpersonal skills & organizational skills Strong administrative abilities accompanying a strong customer focus. Leadership abilities including but not limited to strong communication skills, follow-up & task management. Ability to work outdoors, as well as fast-paced conditions. Must be able to stand for long time periods and be able to be fit to walk around the property. The ability to troubleshoot and resolve problems quickly. <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

About Jumeirah & the Hotel Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences. About the Job An exciting opportunity has arisen for an experienced Assistant Manager to join the Marketing and Communications team at Jumeirah Zabeel Saray. Your key responsibilities will include: Support Jumeirah Zabeel Saray to define and implement the marketing strategy - in line with the overarching group marketing strategy - through the optimal utilization of digital channels and the focus on conversion in order to generate quality traffic and support the achievement of commercial targets. Assisting the CRM and Rooms Marketing teams regarding email-marketing and organic social media channels, with the main focus is on improving campaign performance on paid channels (paid search, metasearch, display campaigns for prospecting and re-marketing on display and social networks for conversions) as well as on increasing organic traffic from search engines (SEO). Manage relationships with and performance of digital media agencies to ensure JZS benefit from the most advanced technical frameworks, best media-buying conditions and most qualitative service levels. Liaise with the Group Digital Analytics Manager to improve measurement and reporting tools and processes, optimize spend across paid channels via attribution modelling and spread a data-driven culture throughout the organization. Support the development and deployment of UAE and group-wide digital marketing campaigns, including the development of digital content in various languages, the recommendation of best-fit deployment channels per segment and the actual campaign launch, in order to reach current and prospective customers in a compelling manner. Provide guidance to the marketing teams for CMS and the adjustment of digital marketing campaigns to their local context and market, in order to support their efforts in attracting new customers, retaining current ones and generating more online bookings. Monitor, assess and report the performance of all online marketing campaigns by analysing key performance indicators (e.g. traffic volume evolution, sales conversion rate etc.) in order to ensure visibility on their return on investment. Coordinate to continuously align marketing efforts in order to ensure consistency and connectivity between the Group’s online and offline marketing campaigns. Protect, develop and grow the hotel brand on all digital channels in order to ensure that every digital marketing strategy safeguards the Group from online brand infringement and is in line with the Group’s brand image. Remain updated of new digital media and digital marketing best practice in order to continuously improve digital brand positioning, ensure online representation of the brand, and keep the hotel, waterpark and Group at the forefront of developments in digital marketing. Conduct competitor analysis in order to provide insights on competition practices and formulate recommendations to improve the hotel & WW’s online presence and showcase its competitive advantages. Provide digital marketing related training and on boarding for new marketing colleagues. Contribute to the identification of opportunities for participating in change initiatives, programmes and projects taking into account best practices, improvement of processes, innovation and productivity improvement. About You The ideal candidate for this position will have the following qualifications, experience, and skills: Bachelor’s degree in Marketing, Business or equivalent from an accredited and renowned University. At least 3 years of digital marketing experience, preferably with a recognized blue-chip organization, technology company, search engine optimizer, etc. In-depth experience of working in internet sales, e-commerce and online marketing, having directly impacted online revenues. Solid understanding of digital marketing best practices. Strong affiliation with interactive marketing and media strategy, planning and campaign management. Good understanding of core hotel operations. Solid understanding of enterprise marketing analytics implementation and marketing planning skills. Strong communication and writing skills. Strong problem solving and analytical thinking skills. Proficiency in Microsoft Suite and Google Analytics About the Benefits We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

About Jumeirah & the Hotel Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences. About the Job An exciting opportunity has arisen for an experienced Assistant Manager to join the Marketing and Communications team at Jumeirah Zabeel Saray. Your key responsibilities will include: Support Jumeirah Zabeel Saray to define and implement the marketing strategy - in line with the overarching group marketing strategy - through the optimal utilization of digital channels and the focus on conversion in order to generate quality traffic and support the achievement of commercial targets. Assisting the CRM and Rooms Marketing teams regarding email-marketing and organic social media channels, with the main focus is on improving campaign performance on paid channels (paid search, metasearch, display campaigns for prospecting and re-marketing on display and social networks for conversions) as well as on increasing organic traffic from search engines (SEO). Manage relationships with and performance of digital media agencies to ensure JZS benefit from the most advanced technical frameworks, best media-buying conditions and most qualitative service levels. Liaise with the Group Digital Analytics Manager to improve measurement and reporting tools and processes, optimize spend across paid channels via attribution modelling and spread a data-driven culture throughout the organization. Support the development and deployment of UAE and group-wide digital marketing campaigns, including the development of digital content in various languages, the recommendation of best-fit deployment channels per segment and the actual campaign launch, in order to reach current and prospective customers in a compelling manner. Provide guidance to the marketing teams for CMS and the adjustment of digital marketing campaigns to their local context and market, in order to support their efforts in attracting new customers, retaining current ones and generating more online bookings. Monitor, assess and report the performance of all online marketing campaigns by analysing key performance indicators (e.g. traffic volume evolution, sales conversion rate etc.) in order to ensure visibility on their return on investment. Coordinate to continuously align marketing efforts in order to ensure consistency and connectivity between the Group’s online and offline marketing campaigns. Protect, develop and grow the hotel brand on all digital channels in order to ensure that every digital marketing strategy safeguards the Group from online brand infringement and is in line with the Group’s brand image. Remain updated of new digital media and digital marketing best practice in order to continuously improve digital brand positioning, ensure online representation of the brand, and keep the hotel, waterpark and Group at the forefront of developments in digital marketing. Conduct competitor analysis in order to provide insights on competition practices and formulate recommendations to improve the hotel & WW’s online presence and showcase its competitive advantages. Provide digital marketing related training and on boarding for new marketing colleagues. Contribute to the identification of opportunities for participating in change initiatives, programmes and projects taking into account best practices, improvement of processes, innovation and productivity improvement. About You The ideal candidate for this position will have the following qualifications, experience, and skills: Bachelor’s degree in Marketing, Business or equivalent from an accredited and renowned University. At least 3 years of digital marketing experience, preferably with a recognized blue-chip organization, technology company, search engine optimizer, etc. In-depth experience of working in internet sales, e-commerce and online marketing, having directly impacted online revenues. Solid understanding of digital marketing best practices. Strong affiliation with interactive marketing and media strategy, planning and campaign management. Good understanding of core hotel operations. Solid understanding of enterprise marketing analytics implementation and marketing planning skills. Strong communication and writing skills. Strong problem solving and analytical thinking skills. Proficiency in Microsoft Suite and Google Analytics About the Benefits We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

<p>The candidate will lead the regional Finance function and partner closely with senior business stakeholders to drive profitable commercial growth and achieve strategic business objectives.</p><br><p>The role is responsible for providing financial leadership through performance management, financial reporting, budgeting, forecasting, profitability analysis, and commercial decision support. In addition, the Finance Director will oversee statutory financial reporting, governance, and compliance while ensuring strong financial controls across the business.</p><br><p>This position requires a commercially astute finance leader with excellent stakeholder management skills and the ability to influence business decisions in a dynamic, matrix-driven environment.</p><br><p>Key Responsibilities</p><br><p>Commercial Finance & Business Partnering</p><ul><li><p>Partner with senior leadership to provide commercial insights that support strategic decision-making.</p></li><li><p>Prepare business cases and financial evaluations for investment opportunities and strategic initiatives.</p></li><li><p>Manage and optimize working capital.</p></li><li><p>Support key commercial negotiations from a financial perspective.</p></li><li><p>Develop and monitor financial and operational KPIs, focusing on profitability, revenue growth, and cash flow.</p></li><li><p>Monitor business performance, identify trends, risks, and growth opportunities.</p></li><li><p>Present financial updates and business performance to executive leadership and key stakeholders.</p></li></ul><br><p>Financial Reporting</p><ul><li><p>Lead monthly financial reporting and performance reviews.</p></li><li><p>Ensure accurate, timely, and insightful management reporting.</p></li><li><p>Work closely with regional finance teams to improve reporting quality and provide meaningful business insights.</p></li><li><p>Analyze financial performance and recommend actions to improve results.</p></li></ul><br><p>Budgeting, Forecasting & Financial Control</p><ul><li><p>Lead annual budgeting and periodic forecasting processes.</p></li><li><p>Deliver robust financial planning aligned with corporate objectives.</p></li><li><p>Oversee the preparation and submission of statutory financial statements.</p></li><li><p>Ensure compliance with local tax regulations in coordination with corporate tax teams.</p></li><li><p>Manage regulatory reporting requirements.</p></li><li><p>Strengthen governance, internal controls, and financial compliance across the organization.</p></li></ul><br><p>Leadership & Cross-Functional Collaboration</p><ul><li><p>Partner with Shared Services, Treasury, Tax, and Corporate Finance teams.</p></li><li><p>Ensure effective month-end close processes and strong financial controls.</p></li><li><p>Support multiple business units within a matrix organization.</p></li><li><p>Lead, mentor, and develop high-performing finance teams.</p></li><li><p>Drive continuous process improvements and operational efficiencies.</p></li></ul><br><p>The ideal candidate should possess:</p><ul><li><p>Extensive experience within a multinational or complex international business environment.</p></li><li><p>Strong commercial finance and business partnering experience.</p></li><li><p>Experience in financial planning, budgeting, forecasting, and performance management.</p></li><li><p>Experience working within a matrix reporting structure.</p></li><li><p>Strong understanding of business drivers and financial KPIs.</p></li><li><p>Proven ability to influence senior stakeholders and support strategic business decisions.</p></li><li><p>Excellent presentation and communication skills.</p></li><li><p>Advanced proficiency in Microsoft Excel and PowerPoint.</p></li></ul><br><p>Key Skills</p><ul><li><p>Strong commercial acumen and analytical capability.</p></li><li><p>Excellent leadership and people management skills.</p></li><li><p>Ability to influence and collaborate across multiple business functions.</p></li><li><p>High attention to detail and problem-solving ability.</p></li><li><p>Strong decision-making capability in a fast-paced environment.</p></li><li><p>Ability to prioritize multiple projects and meet tight deadlines.</p></li><li><p>Excellent interpersonal and stakeholder management skills.</p></li><li><p>Strong relationship-building capability with finance and non-finance stakeholders.</p></li><li><p>Ability to work independently with minimal supervision.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li><p>Professional accounting qualification such as <strong>ACA</strong>, <strong>ACCA</strong>, <strong>CPA</strong>, or <strong>CIMA</strong>.</p></li><li><p>Bachelor's degree in Accounting, Finance, or a related discipline.</p></li><li><p>MBA or equivalent qualification would be an advantage.</p></li></ul><br><p>Leadership Competencies</p><ul><li><p>Demonstrates high personal and professional integrity.</p></li><li><p>Leads by example with a collaborative and positive approach.</p></li><li><p>Builds trusted relationships across all levels of the organization.</p></li><li><p>Drives continuous improvement and operational excellence.</p></li><li><p>Balances strategic thinking with strong execution capability.</p></li><li><p>Maintains high standards of governance, ethics, and compliance.</p></li></ul>

Job Family<br><br>Management Consulting<br><br>Travel Required<br><br>Up to 25%<br><br>Clearance Required<br><br>None<br><br>Our Communities, Energy and Infrastructure (CE&I) practice engages with leaders in energy and utility clients to successfully navigate the energy transition. We work across value chains creating decarbonisation strategies and helping drive forward solutions including demand response/flexibility, energy and water efficiency, smarter electricity grids and infrastructure, climate resilience and adaptation strategies and business transformation.<br><br>To consistently bring highest value to our clients, we work in a uniquely collaborative model integrating insights from our industry, policy and regulation teams along with deep expertise and a track record in energy systems and sustainability.<br><br>Supporting our clients with the complexity and challenges of the energy transition is dependent upon our ability to bring together a wide range of capabilities and skills. We are looking to hire exceptional people with diverse backgrounds and experiences with a passion for making the energy transition a reality. It is important to us that all employees uphold Guidehouse’s values of respect, integrity, innovation, stewardship, and excellence and are supportive of our culture of inclusion & diversity.<br><br>The UAE team is part of an integrated international business at Guidehouse, combining the UK, European, UAE and Canadian teams under the EMEC business segment.<br><br>What You Will Do<br><br>As a Consultant at Guidehouse you will be working in a team, advising our clients on how they can best navigate the challenges and opportunities associated with the energy transition. In this role you will:<br><br>Create meaningful impact for our clients from projects on topics such as: decarbonisation pathways for transport, industry and heat, electricity and water network innovation, climate risk, mitigation and adaptation, flexibility markets, net-zero business model opportunities, energy efficiency, whole system solutions across electricity, water, and gas, network asset management, and infrastructure development. Perform industry research, engage internal and external stakeholders, prepare client deliverables, and present findings to your project team and clients. Synthesise data into clear analyses and provide fact-based recommendations and solutions for drafting summary reports and presentations. Support the development of plans to implement the recommendations and solutions proposed. Support the development of client proposals and other business development activities. Collaborate with Guidehouse colleagues globally and in related teams including those with a Public Sector and with a Sustainability focus.<br><br>You Are <br><br>A proactive team-player who demonstrates their willingness and ability to work effectively in diverse teams, collaborating with colleagues at all levels. A critical thinker with a strong eye for detail and creativity in problem solving. Able to show a working knowledge of data collection, organisation and analytical skills. Able to work on multiple projects simultaneously and show a good understanding of the project objectives and client expectations. A strong communicator with excellent written and presentation skills. Passionate about the energy transition, innovation, and personal development.<br><br>What You Will Need<br><br>Relevant undergraduate degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences etc.).1 (ONE) or more years of working experience in related fields. A strong curiosity, and/or experience, in a relevant industry topic such as: power systems, renewable energy integration, industry decarbonization, flexibility markets, electricity transmission & distribution planning, climate risk, mitigation & adaptation, the importance of water efficiency and innovation in the energy transition, low carbon gas opportunities such as hydrogen and biofuels, sustainability and the environment. Experienced with Microsoft products, especially Excel and Power Point. Experience with other analytics tools a plus. Right to work in the UAE (e.g. UAE National, Golden Visa). Note Guidehouse does provide Visa sponsorship. Fluent English language (written and spoken). Flexibility to work with Guidehouse colleagues and/or client teams in our UAE offices and other UAE locations as needed.<br><br>What Would Be Nice To Have<br><br>Relevant Master’s degree (e.g., engineering, energy, economics, mathematics, international business, physical sciences, etc.). Willingness to travel internationally. Fluent Arabic language (written and spoken).<br><br>What We Offer<br><br>Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.<br><br>About Guidehouse<br><br>Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.<br><br>Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.<br><br>If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at Recruiting Accommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.<br><br>All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.<br><br>If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.<br><br>Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

We are looking for qualified and motivated CAT II and III linguists with JR level experience in conducting OSINT research and analysis, interested in working within CENTCOM supporting USAF OSI with all-source analytic services. Multiple site locations, including Qatar, Kuwait, Jordan, Saudi Arabia, and United Arab Emirates.<br><br>Your Impact: The Counterintelligence Operational Support Team provides Counterintelligence (CI) analysis services that includes the fusing intelligence and collecting of raw data from multiple sources and varying classifications to identify threats, trends, structures, and locations of Foreign Intelligence Entities (FIE). This includes the dissemination of time-sensitive and non-time-sensitive Force Protection (FP) threat information and assessments to supported Commanders including six (6) Air Force Central (AFCENT) forward deployed units within the CENTCOM AOR and one (1) CONUS based unit.<br><br>Responsibilities: <br><br>Collaborate in a multi-faceted team supporting OSI’s mission with foreign language translation assistance. The transcription, translation, and interpretation skills will be the primary function of this position. Conduct analysis using intelligence and information from publicly available open sources to assess, interpret, forecast, and explain a range of national security issues and 22 developments that are regional or functional in nature. Provides open-source analytic support to collections, operations, investigations, and other defense intelligence analytic requirements. Research and analyze foreign and domestic-based publicly available information and media outlets to identify trends, patterns, and relationships that provide unique insights to address defense intelligence requirements. Sources may include, but are not limited to news articles, magazines, newspapers, TV, radio, etc.). Translate open-source information. Conduct research and social network analysis on publicly available information in target language, producing threat reporting and/or advising on cultural themes or events. Assist with Language and Cultural reviews of Media Exploitation (MEDEX) efforts. Stay informed of issues and trending topics with the local community via social media and other publicly available sources. Support AFOSI with communications and briefings to other units concerning AFOSI AT/FP/CI matters. Provide and develop cultural awareness briefs, unit mission briefs, or other talking points and analytical products as determined by AFOSI field leadership. Linguistic Support: Services shall be IAW the Interagency Language Roundtable (ILR) or DLPT Level 3 or above in both English and the target language. Transcribing. The contractor shall capture in writing, a transcript from a source language into a target language. Source material may be in the form of audio and/or media recordings, real-time interactions/interviews, preexisting text, or other and/or other sources. The Contractor shall ensure the integrity, context, and intent of the source language is sustained in the written output; the written output shall be a literal translation. Translating. The contractor shall translate, in writing, original source information, including communicating an equivalent sentiment and meaning of the source information into the written output in order to fully convey the objective and meaning of the source information. Interpreting. The contractor shall provide accurate interpreting services for real-time interactions/interviews. Interpretations shall include use of accurate idiomatic translations, correct syntax and expressions from target language to English and vice versa and may require use of slang or colloquial words and phrases. The Contractor shall advise the Government through translation and interpretation that applies understanding of cultural and ethnic frameworks for both English and the target sources. Cultural Advising. The Contractor shall apply deep understanding of culture and social media habits of relevant populations. Produce timely, logical, and concise translation reports, documents, assessments, studies, and briefing materials in formats including Microsoft Office tools (e.g., Excel, Word, Power Point, etc.), electronic / soft copy matrices and / or web-enabled formats. Recognize nuances and resolve contradictions and inconsistencies in information. Must be able to travel within the AOR 30% of the time. Deliver products that are compliant with ICD and AFOSI standards and uploaded to 23 appropriate databases. <br><br>Minimum Requirements (Knowledge, Skills, Abilities):<br><br>Must be a U. S. citizen. Must have a Top-Secret Clearance and be eligible SCI level Clearance at time of hire. Must have two (2) years’ experience with researching in the source language on foreign language websites. Must meet at a minimum the criteria of ILRT level 3 in all three modalities (reading, listening, and speaking). Language proficiency shall be determined via DLPT, ILRT, Oral Proficiency Instruction (OPI), or equivalent language testing. Must demonstrate ability to understand essentials of all speech in a standard dialect and have broad enough vocabulary that the need for paraphrasing or explanation is rare. Must be able to follow accurately the essentials of conversations between educated native speakers, reasonably make and answer telephone calls, understand radio broadcasts, news stories similar to wire service reports, oral reports, some oral technical reports and public addresses on non-technical subjects. Must have the ability to communicate complex issues clearly in a concise and organized manner both verbally and non-verbally, with strong grammar skills. Must be able to translate high level conversations in real-time using the consecutive interpreting style. <br><br>Clearance Required: TS/SCI<br><br>Minimum Education: Must meet at a minimum the criteria of ILRT level 3 in all three modalities (reading, listening, and speaking). Language proficiency shall be determined via DLPT, ILRT, Oral Proficiency Instruction (OPI), or equivalent language testing.<br><br>Minimum Years of Experience: Must have two (2) years’ experience with researching in the source language on foreign language websites.<br><br>Required Certifications: Must meet at a minimum the criteria of ILRT level 3 in all three modalities (reading, listening, and speaking). Language proficiency shall be determined via DLPT, ILRT, Oral Proficiency Instruction (OPI), or equivalent language testing.<br><br>Preferred: Native proficiency in the target language; previous experience as a military interpreter (e.g., Army MOS 09L).<br><br>#javelin

The AI Agent Manager, Commercial is responsible for identifying, designing, building, and deploying AI and automation agents across the sales and revenue operations function. This is a hands on, senior individual contributor role focused on driving bottom up adoption of AI powered workflows within commercial teams. The role exists to accelerate sales productivity, improve pipeline quality, reduce manual effort in quoting, proposal generation, and customer communications, and embed a culture of AI augmented working across the commercial organisation. The AI Agent Manager works closely with sales leaders, revenue operations, and product teams to identify high value use cases, prototype solutions, measure adoption, and scale what works.<br>Responsibilities 1. Use Case Discovery and Prioritisation: Identify and evaluate high value opportunities to deploy AI agents across the sales function, including lead qualification, outbound sequencing, proposal drafting, quote generation, and CRM data enrichment. Prioritise based on effort, impact, and adoption readiness. 2. Agent Design, Build, and Deployment: Design, configure, and deploy AI agents and automated workflows using LLMs, APIs, and integration tools. Own the end to end lifecycle from prototype through production deployment, including testing, monitoring, and iteration. 3. Sales Productivity Improvement: Reduce manual effort in repetitive commercial workflows by embedding AI agents into daily sales activities. Measure time saved, error reduction, and throughput improvements. Ensure agents augment rather than replace human judgment in customer facing interactions. 4. Adoption and Change Management: Drive bottom up adoption by working directly with sales teams and individual contributors. Provide hands on training, create playbooks, run workshops, and build internal champions. Track adoption metrics and iterate based on user feedback. 5. Data Quality and Integration: Ensure AI agents operate on clean, reliable data by working with revenue operations and data teams. Define data requirements, build integration points with CRM, ERP, and communication tools, and establish feedback loops to improve agent accuracy over time. 6. Performance Measurement and Reporting: Define and track KPIs for each deployed agent including adoption rates, productivity gains, accuracy, and ROI. Report outcomes to commercial leadership and use evidence to inform scaling decisions and investment cases. 7. Cross Functional Collaboration: Partner with Product, Engineering, and IT to align agent deployments with platform capabilities, security requirements, and data governance standards. Ensure agents are built within approved frameworks and comply with company policies. 8. Experimentation and Innovation: Stay current with emerging AI capabilities, LLM developments, and automation tools. Run structured experiments to test new approaches and share learnings across the organisation to build collective AI fluency. 9. Documentation and Knowledge Management: Maintain clear documentation for all deployed agents including design rationale, configuration, dependencies, known limitations, and escalation paths. Build a reusable library of agent patterns and templates. 10. Vendor and Tool Evaluation: Evaluate and recommend AI tools, platforms, and vendors relevant to commercial use cases. Provide informed build versus buy recommendations within group guardrails. <br> <br><br>Requirements<br><br> Qualifications and Education Include any specialised education and minimum qualifications needed to be able to perform the job. Bachelor degree in Business, Computer Science, Data Science, or related discipline. Certifications in AI, machine learning, or automation platforms are a plus. Work Experience<br>· 3 to 5 years experience in sales operations, revenue operations, or commercial process improvement roles. Demonstrated experience deploying AI tools, LLM based agents, or workflow automation in a B2B sales environment. Experience with CRM systems, sales enablement tools, and data pipelines. Track record of driving adoption of new tools and processes across commercial teams. Skills and Knowledge· Strong understanding of LLMs, prompt engineering, and AI agent frameworks. Practical experience with automation platforms and API integrations. Sales process knowledge including pipeline management, quoting, proposal generation, and customer communications. Data analysis and KPI design skills. Change management ability to drive adoption bottom up without formal authority. Strong communication skills to translate technical concepts for commercial audiences. Claude Enterprise and Cowork Skills· Proficiency in Anthropic's Claude platform including Claude for Enterprise and Claude Teams administration, user provisioning, workspace configuration, and usage policy management.· Hands on experience with Claude Cowork mode for desktop automation, including skill creation and management (SKILL.md authoring), custom plugin development and deployment, and scheduled task configuration using cron based scheduling.· Experience with Claude Code CLI for agentic coding workflows, including hooks, slash commands, and MCP (Model Context Protocol) server integration for connecting Claude to enterprise data sources and third party tools. · Ability to design and implement agentic loops and multi step agent workflows, including tool use patterns, iterative reasoning chains, sub agent orchestration, error recovery loops, and human in the loop approval gates.· Advanced prompt engineering for Claude models including system prompts, structured output formatting, tool definitions, chain of thought techniques, and context window optimisation for enterprise scale document processing. · Working knowledge of the Anthropic API including Claude Agent SDK, tool use (function calling), streaming responses, batch processing, and model selection across Claude Opus, Sonnet, and Haiku variants for cost and latency optimisation.· Familiarity with enterprise connectors and integrations within Claude ecosystem including Microsoft 365 (Outlook, Teams, Share Point), browser automation via Claude in Chrome, and third party MCP connectors for operational data sources. · Understanding of AI safety, security, and governance principles including prompt injection defence, content filtering, data privacy controls, audit logging, and compliance with enterprise security policies when deploying AI agents at scale. Continuous learning in AI, LLMs, and automation expected.<br><br><br>Benefits<br><br> Competitive Salary and Bonus: We reward your expertise and contributions. Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one. Marcura Wellness Zone: We value your work-life balance and well-being. Global Opportunities: Be part of an ambitious, expanding company with a local touch. Diverse, Supportive Work Culture: We're committed to inclusion, diversity, and a sense of belonging for all team members.

( 20313 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic seasonal opportunity for a Retailer Specialist to join our Spa Team at One&Only The Palm Resort in Dubai.<br><br>As part of our continued global growth, you will play a pivotal role in delivering exceptional guest experiences that reflect the elegance and excellence of our brand. As a Retailer Specialist, you will be responsible for creating personalized retail experiences, recommending wellness and skincare products, and building strong relationships with guests through expert product knowledge and attentive service. Beyond providing a warm and welcoming environment, you will contribute to the commercial success of the Spa by maximizing retail sales, identifying upselling opportunities, promoting spa treatments and wellness services, and supporting cross-promotional initiatives across the resort. Your passion for guest engagement and results-driven approach will help enhance guest satisfaction while achieving business objectives.<br><br>Key Responsibilities<br><br> Provide a consistently exceptional level of guest service in line with One&Only brand standards, ensuring every guest receives a warm, personalized, and memorable experience. Deliver expert advice on spa, wellness, skincare, and lifestyle products, helping guests select products best suited to their individual needs and preferences. Actively promote spa services and retail products, driving revenue through effective upselling, cross-selling, and personalized recommendations. Achieve and exceed retail sales targets while supporting the overall commercial objectives of the Spa and resort. Maintain comprehensive knowledge of all retail products, spa treatments, promotions, and wellness offerings to confidently engage and educate guests. Build strong guest relationships through professional consultations, follow-ups, and exceptional service standards, encouraging repeat business and guest loyalty. Ensure retail displays, merchandising standards, and product presentations are maintained to the highest level, reflecting the luxury positioning of the brand. Monitor stock levels, conduct inventory counts, and coordinate with the Spa Management team to ensure products are replenished and available at all times. Process retail transactions accurately and efficiently while maintaining proper cash-handling and point-of-sale procedures. Support promotional campaigns, seasonal launches, and special events designed to increase retail performance and guest engagement. Ensure seamless coordination with Spa Therapists, Receptionists, and other resort departments to enhance the overall guest journey and maximize business opportunities. Maintain a well-organized and welcoming reception and retail area, managing guest inquiries, bookings, and records efficiently. Handle guest feedback and concerns professionally, ensuring timely resolution and maintaining the highest levels of guest satisfaction. Maintain cleanliness, hygiene, and presentation standards throughout the retail and guest-facing areas in accordance with resort policies and procedures. Stay up to date with industry trends, new product developments, and wellness innovations to consistently deliver an elevated guest experience. Comply with all company policies, health and safety regulations, and brand standards at all times. <br><br>Candidate Requirements<br><br> Minimum of 1–2 years of experience in a Spa Retail Specialist, Spa Reception, Beauty Advisor, Luxury Retail, or similar guest-facing role within a luxury resort, wellness center, spa, or five-star hotel. Strong knowledge of skincare, wellness, beauty, and lifestyle products, with a genuine passion for the luxury spa and wellness industry. Proven track record in retail sales, upselling, and cross-selling, with the ability to achieve and exceed sales targets. Excellent product consultation skills, with the ability to confidently recommend products tailored to individual guest needs. Energetic, proactive, and service-oriented, with outstanding interpersonal, communication, and relationship-building skills. Professional fluency in spoken and written English; additional languages are highly desirable. Strong organizational skills with the ability to multitask effectively in a fast-paced luxury environment. Proficient in Microsoft Office applications, point-of-sale (POS) systems, and spa management software. Previous experience within the Middle East/GCC region is preferred. Impeccable grooming standards and professional appearance in line with luxury hospitality brand expectations. Strong attention to detail and commitment to delivering exceptional guest experiences while contributing to the commercial success of the Spa. <br><br>At One&Only, creating JOY is at the heart of everything we do. If you are passionate about going beyond expectations, thrive on delivering excellence down to the finest detail, and bring positivity and energy to every task, we would love to hear from you.<br><br>Please apply directly through this website and submit your most recent CV.<br><br>We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

HOW MIGHT YOU DEFY IMAGINATION?<br><br>You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 mil‐lion patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.<br><br>Live<br><br>What you will do<br><br>The Sr Executive Assistant will provide comprehensive administrative and operational support to the MEA VP and Gulf GM, based in Dubai, UAE. This role requires a highly organized, proactive, and detail-oriented professional who can manage complex executive schedules, coordinate across regional and global time zones, facilitate confidential communication, and ensure smooth day-to-day leadership operations. The ideal candidate will serve as a trusted partner to senior leaders, enabling them to focus on strategic priorities for the MEA and Gulf business.<br><br>Roles & Responsibilities:<br><br>Executive & Administrative Support:<br><br>Manage and optimize complex calendars for the MEA VP and Gulf GM, including prioritization of meetings, agenda flow, and schedule changes. Coordinate domestic, regional, and international travel arrangements, including flights, accommodation, ground transport, visas, itineraries, and logistics. Prepare, organize, and quality-check materials for internal and external meetings, including agendas, presentations, briefing documents, reports, and follow-up actions. Handle correspondence, emails, meeting requests, phone communications, and document routing on behalf of senior leaders, ensuring timely and professional responses. Support on project management<br><br>Leadership Team Support:<br><br>Provide administrative support for Gulf and MEA leadership forums and business reviews led by the MEA VP and Gulf GM, including agenda coordination, material preparation, attendee coordination, and action tracking. Act as meeting secretary when required, including preparing agendas, capturing minutes, tracking decisions, and tracking follow-up actions. Serve as a central point of contact between the MEA VP, Gulf GM, leadership team, internal functions, external stakeholders, and visitors.<br><br>Operations Management:<br><br>Manage expense reports, vendor invoices, procurement requests, purchase orders, and other administrative financial processes directly related to the MEA VP and Gulf GM in line with company policies. Maintain executive records, distribution lists, filing systems, shared folders, and business documentation for the MEA VP and Gulf GM to support compliance and operational efficiency. Support executive office coordination needs in Dubai for the MEA VP and Gulf GM, including visitor arrangements, meeting-room logistics, technology setup, catering requests, and local vendor coordination when required. Track selected leadership actions, deadlines, and follow-ups to support timely closure of priorities owned by the MEA VP and Gulf GM.<br><br>Confidentiality & Professionalism:<br><br>Handle sensitive and confidential business, employee, financial, and leadership information with the highest level of discretion. Act as a gatekeeper and trusted partner to help align access, decisions, and leadership time with business priorities. Represent the leaders and Amgen professionally with internal and external stakeholders, reflecting strong judgment and cultural awareness in the UAE and wider MEA region.<br><br>Win<br><br>What We Expect Of You<br><br>We are all different, yet we all use our unique contributions to serve patients. The Sr Executive Assistant professional we seek is a teammate with these qualifications:<br><br>Basic Qualifications and Experience:<br><br>Bachelor’s degree and 2 years of directly related executive administrative experience ORAssociate’s degree and 6 years of directly related executive administrative experience ORHigh school diploma / GED and 8 years of directly related executive administrative experience<br><br>Functional Skills:<br><br>Must-Have Skills:<br><br>Strong organizational and time-management skills with the ability to manage multiple priorities, deadlines, and stakeholders. Proven experience supporting senior executives in a multinational, matrixed, or regional business environment. Advanced calendar management, travel coordination, correspondence, meeting preparation, and follow-up management capabilities. High proficiency in Microsoft Office Suite, including Outlook, Power Point, Word, Excel, Teams, and virtual collaboration tools. Financial and process discipline for handling expenses, invoices, procurement requests, budgets, and administrative tracking. Excellent written and verbal English communication skills, with the ability to draft clear, polished, and confidential communications. Ability to work from Dubai and flex across Gulf, MEA, and global time zones when business needs require. Familiarity with procurement, expense, document management, or collaboration systems used in large organizations.<br><br>Good-to-Have Skills:<br><br>Experience in healthcare, pharmaceutical, biotechnology, or another highly regulated multinational environment. Knowledge of UAE/Gulf business etiquette, local vendor coordination, visitor handling, and regional travel or visa arrangements. Arabic language skills or strong regional cultural awareness are an advantage.<br><br>Soft Skills:<br><br>High degree of professionalism, discretion, integrity, and sound judgment. Excellent interpersonal skills with the ability to build trusted relationships across diverse teams and senior stakeholders. Proactive problem-solving mindset with the ability to anticipate needs, remove barriers, and follow through independently. Adaptability, resilience, and composure in a fast-paced environment with changing priorities. Collaborative mindset and service orientation, with confidence to communicate clearly and respectfully at all levels.<br><br>Thrive<br><br>What You Can Expect Of Us<br><br>As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.<br><br>In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.<br><br>Apply now<br><br>for a career that defies imagination<br><br>Objects in your future are closer than they appear. Join us.<br><br>careers.amgen.com<br><br>Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

HOW MIGHT YOU DEFY IMAGINATION?<br><br>You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 mil‐lion patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.<br><br>Live<br><br>What you will do<br><br>The Sr Executive Assistant will provide comprehensive administrative and operational support to the MEA VP and Gulf GM, based in Dubai, UAE. This role requires a highly organized, proactive, and detail-oriented professional who can manage complex executive schedules, coordinate across regional and global time zones, facilitate confidential communication, and ensure smooth day-to-day leadership operations. The ideal candidate will serve as a trusted partner to senior leaders, enabling them to focus on strategic priorities for the MEA and Gulf business.<br><br>Roles & Responsibilities:<br><br>Executive & Administrative Support:<br><br>Manage and optimize complex calendars for the MEA VP and Gulf GM, including prioritization of meetings, agenda flow, and schedule changes. Coordinate domestic, regional, and international travel arrangements, including flights, accommodation, ground transport, visas, itineraries, and logistics. Prepare, organize, and quality-check materials for internal and external meetings, including agendas, presentations, briefing documents, reports, and follow-up actions. Handle correspondence, emails, meeting requests, phone communications, and document routing on behalf of senior leaders, ensuring timely and professional responses. Support on project management<br><br>Leadership Team Support:<br><br>Provide administrative support for Gulf and MEA leadership forums and business reviews led by the MEA VP and Gulf GM, including agenda coordination, material preparation, attendee coordination, and action tracking. Act as meeting secretary when required, including preparing agendas, capturing minutes, tracking decisions, and tracking follow-up actions. Serve as a central point of contact between the MEA VP, Gulf GM, leadership team, internal functions, external stakeholders, and visitors.<br><br>Operations Management:<br><br>Manage expense reports, vendor invoices, procurement requests, purchase orders, and other administrative financial processes directly related to the MEA VP and Gulf GM in line with company policies. Maintain executive records, distribution lists, filing systems, shared folders, and business documentation for the MEA VP and Gulf GM to support compliance and operational efficiency. Support executive office coordination needs in Dubai for the MEA VP and Gulf GM, including visitor arrangements, meeting-room logistics, technology setup, catering requests, and local vendor coordination when required. Track selected leadership actions, deadlines, and follow-ups to support timely closure of priorities owned by the MEA VP and Gulf GM.<br><br>Confidentiality & Professionalism:<br><br>Handle sensitive and confidential business, employee, financial, and leadership information with the highest level of discretion. Act as a gatekeeper and trusted partner to help align access, decisions, and leadership time with business priorities. Represent the leaders and Amgen professionally with internal and external stakeholders, reflecting strong judgment and cultural awareness in the UAE and wider MEA region.<br><br>Win<br><br>What We Expect Of You<br><br>We are all different, yet we all use our unique contributions to serve patients. The Sr Executive Assistant professional we seek is a teammate with these qualifications:<br><br>Basic Qualifications and Experience:<br><br>Bachelor’s degree and 2 years of directly related executive administrative experience ORAssociate’s degree and 6 years of directly related executive administrative experience ORHigh school diploma / GED and 8 years of directly related executive administrative experience<br><br>Functional Skills:<br><br>Must-Have Skills:<br><br>Strong organizational and time-management skills with the ability to manage multiple priorities, deadlines, and stakeholders. Proven experience supporting senior executives in a multinational, matrixed, or regional business environment. Advanced calendar management, travel coordination, correspondence, meeting preparation, and follow-up management capabilities. High proficiency in Microsoft Office Suite, including Outlook, Power Point, Word, Excel, Teams, and virtual collaboration tools. Financial and process discipline for handling expenses, invoices, procurement requests, budgets, and administrative tracking. Excellent written and verbal English communication skills, with the ability to draft clear, polished, and confidential communications. Ability to work from Dubai and flex across Gulf, MEA, and global time zones when business needs require. Familiarity with procurement, expense, document management, or collaboration systems used in large organizations.<br><br>Good-to-Have Skills:<br><br>Experience in healthcare, pharmaceutical, biotechnology, or another highly regulated multinational environment. Knowledge of UAE/Gulf business etiquette, local vendor coordination, visitor handling, and regional travel or visa arrangements. Arabic language skills or strong regional cultural awareness are an advantage.<br><br>Soft Skills:<br><br>High degree of professionalism, discretion, integrity, and sound judgment. Excellent interpersonal skills with the ability to build trusted relationships across diverse teams and senior stakeholders. Proactive problem-solving mindset with the ability to anticipate needs, remove barriers, and follow through independently. Adaptability, resilience, and composure in a fast-paced environment with changing priorities. Collaborative mindset and service orientation, with confidence to communicate clearly and respectfully at all levels.<br><br>Thrive<br><br>What You Can Expect Of Us<br><br>As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.<br><br>In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.<br><br>Apply now<br><br>for a career that defies imagination<br><br>Objects in your future are closer than they appear. Join us.<br><br>careers.amgen.com<br><br>Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking a detail-oriented and analytical Engineer - Planning to join our dynamic team in Dubai, United Arab Emirates. In this role, you will be responsible for developing, managing, and optimizing project schedules while ensuring compliance with RTA specifications and contractual requirements. You will work collaboratively with cross-functional teams to drive project success through strategic planning, risk analysis, and proactive problem-solving. This position offers an excellent opportunity to leverage your planning expertise in a fast-paced, innovative environment where your contributions directly impact project delivery and organizational goals.<br> Develop, review, and maintain comprehensive project schedules (baseline, recovery, and revised programs) using Primavera P6 or equivalent planning software, ensuring full compliance with RTA specifications and standard work breakdown structures Monitor project progress against approved baselines, identify schedule delays and critical path impacts, and perform detailed schedule risk analysis and time impact analysis in accordance with contract requirements Coordinate planning activities in alignment with RTA approval procedures, including interim milestones, traffic staging, sectional handover requirements, and integration of authority approvals (NOCs, permits, and traffic diversion approvals) Review and assess contractors' programs, planning submissions, and method statements against RTA contractual milestones, key performance indicators (KPIs), and phasing requirements with transparency and analytical rigor Prepare master schedules, look-ahead programs, and weekly/monthly progress reports in coordination with project teams and stakeholders, ensuring clear communication and organized documentation Prepare and evaluate Extension of Time (EOT) claims, substantiating delays with comprehensive planning narratives and supporting evidence to support informed decision-making Develop recovery and mitigation plans to address delayed activities, track procurement and long-lead items, and identify potential bottlenecks to ensure schedule compliance and project resilience Conduct weekly and monthly planning meetings with stakeholders, coordinate across construction, procurement, design, and commercial teams, and provide strategic planning inputs to support Project Manager decision-making Collaborate with team members to identify innovative solutions for scheduling challenges and contribute to continuous process improvement initiatives <br>Qualifications<br> Bachelor's degree in Civil Engineering or related field Minimum of 7-12 years of professional experience in planning engineering, with demonstrated expertise in project schedule management and development Professional Engineering (PE) certification Advanced proficiency with Primavera P6 or equivalent project planning software Strong knowledge of RTA specifications, compliance requirements, and construction project standards Proven experience with schedule risk analysis, time impact analysis, and recovery planning methodologies Demonstrated expertise in Extension of Time (EOT) claims preparation and evaluation Excellent stakeholder management and communication skills, with the ability to coordinate effectively across multiple teams and departments Proficiency in Microsoft Office Suite and project management tools Strong analytical and problem-solving capabilities with exceptional attention to detail Ability to organize complex information and manage multiple priorities in a goal-oriented manner Experience with procurement tracking, long-lead item management, and bottleneck identification Preferred: Experience with traffic staging, phasing requirements, and authority approval coordination in UAE construction projects <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154886<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site

About TBHAt TBH, we dream of transforming communities and improving lives, by providing innovative solutions to our clients most complex problems.<br>As leaders in our field and trusted advisors, we have provided specialist project management services to the public and private sectors on over 8,000 landmark projects across Asia-Pacific and the Middle East. Our portfolio spans both domestic and international projects, including significant opportunities in Saudi Arabia and United Arab Emirates, where we are heavily invested.<br>TBH has been growing rapidly in The Middle East and internationally, but continues to be a connected, collaborative and supportive team. We have set our strategy looking ahead to 2030, to ensure we continue to meet the needs of clients and set ourselves up as a business for the future.<br>About the Opportunity We are seeking a Senior Consultant, specialising in Planning, Claims and Dispute Resolution with strong experience in construction planning, project controls, claims, and dispute resolution to support major residential, commercial, hospitality, infrastructure, and mixed-use developments across the UAE. This role offers the opportunity to further establish your reputation by applying your specialised expertise across contract management to support the delivery of a major complex project. Due to the nature of the project and client environment, prior Middle East project experience is essential.<br>The ideal candidate will have hands-on experience in developing, reviewing, and analysing construction programmes, assessing delay and disruption events, preparing and reviewing extension of time claims, and supporting dispute-related commissions. The role requires the ability to provide clear, strategic advice to clients, contractors, legal teams, and senior stakeholders throughout the project lifecycle, from tender and baseline planning through to construction, completion, claims resolution, and dispute proceedings.<br>We are looking for professionals who enjoy working with diverse stakeholders, bring a self-driven mindset, and demonstrate strong leadership in proactively solving problems and addressing project requirements.<br>As our Senior Consultant you’ll be responsible for;<br>Leading the implementation of project schedules and plans, with client objectives and project milestones Developing strong working relationships with clients and stakeholders by communicating clearly, professionally, and consistently to enhance collaboration and project outcomes Providing mentorship and on-the-job guidance to junior team members, contributing to a collaborative and high-performing project team environment Reviewing, interpreting and analysing data from multiple sources, and tailoring reporting outputs to inform project leadership and stakeholder decision-making Managing the end-to-end preparation of client-facing deliverables—including detailed analysis, technical reports and presentation material—ensuring readiness to respond to client queries Preparing, maintaining, and analysing complex schedules using planning tools such as Primavera P6, supported by clear reporting outputs tailored to stakeholder needs Applying industry best practice planning and scheduling methodologies to identify and address project risks, constraints and opportunities Identifying and implementing project controls best practices to overcome planning challenges and improve delivery outcomes Supporting knowledge sharing and capability uplift through technical workshops with senior team members and contribution to client training sessions where required Seeking and championing continuous improvement and process innovation across planning and scheduling activities to enhance project efficiency and effectiveness Ensuring all outputs meet the highest standards of accuracy, quality and consistency, and incorporating feedback and quality checks as part of standard delivery practice<br>What You'll Bring As our successful candidate you'll demonstrate and bring the following skills and expertise:<br>8+ years’ relevant experience in Planning, Scheduling, Project Controls and Claims Management. Relevant qualifications in Engineering, Construction Management, Project Management, Architecture or equivalent Proven experience supporting projects across the full project lifecycle, including tender planning, baseline programme development, progress monitoring, delay analysis, extension of time claims, construction phase reporting, completion, and claims/dispute close-out. Hands-on contractor experience, with involvement in the execution of at least one complete lifecycle of a construction project. Hands-on experience in application of various delay analysis methodologies. Ability to advise clients on complex constructability, sequencing scenarios and delay analysis options. High level of skill using planning and scheduling software including Primavera P6, Microsoft Project Excellent English communication and presentation skills, with the ability to convey complex programmes and delay analysis to both technical and non-technical audiences. Demonstrated ability to work autonomously and provide leadership in team management and support to junior employees A developed understanding of project management methods and applications; as well as project controls principles Previous experience in a consultancy setting is highly regarded<br>Why work at TBHAt TBH, we are ACHIEVEMENT and outcome focused, operating with aligned strategic intent and delivering on our promises to ensure optimum results for our clients. Additionally, our ONE TEAM culture drives us to operate with one way of working that fosters care and collaboration.<br>Through our strong values, TBH is committed to fostering an inclusive environment where everyone can feel comfortable to be their full selves at work. We value people from different backgrounds and all walks-of-life as we believe our collective experience inspires blue-sky thinking and creative solutions.<br>What TBH can offer you Along with a competitive salary plus bonus, and limitless opportunity to progress your career and passions with us, TBH also offers employees:Flexible working - we understand employees may need to adjust their working arrangements for personal reasons or to “work from anywhere” for a fixed or indefinite period. Inclusive culture - at TBH, we’re committed to fostering an environment where all individuals feel valued, respected, and empowered to thrive. Career development - employees are supported with their career development through on-the-job training and mentorship, in-house training programs and financial support for approved industry institutions and associations. Health & wellbeing - all employees have access to our Employee Assistance Program, TELUS Health, an independent, confidential service to help you to improve your health and wellbeing, resolve challenges and reach your goals. Annual flu vaccinations are also offered by TBH. Social events - a range of social events and company-sponsored sporting events take place throughout the year to help employees build connections with others across the organisation. Reward and recognition - TBH employees are recognised for their contributions through our Award programs, remuneration packages and promotion opportunities.

An Exhilarating Opportunity<br><br>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.<br> <br>Join the FIVE Tribe - and Get Ready to Make Waves.<br> <br>The Candidate<br> <br>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.<br> <br>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our FIVE Holdings Team as an Accountant will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!<br> <br>What We’re Looking For<br> A minimum of 2-3 years of UAE-based experience as an Accountant, or a similar role in a Luxury Hotel is preferred.<br> A Master's Degree in Accounting or Finance, such as M. Com, CA Inter, or a related field is preferred.<br> ‘FIVE-Star’ knowledge of all relevant Accounting Software, including how to utilise Microsoft Office, such as Outlook, Excel, Word and Power Point.<br> Impeccable Communication Skills, both verbal and written, with fluency in English.<br> Superior Analytical and Problem-Solving Skills, with the competence to Exceed Expectations in dynamic and competitive operational environments.<br> ‘FIVE-Styled’ Visionary thinking by finding Creative Solutions, while taking Ownership for all duties and tasks assigned and ensuring an unparalleled Journey at FIVE.<br> Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.<br> The Resilience and Ability to work in an Environment that demands a Commitment to Excellence and Dedicated Hard Work.<br> Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.<br> A 'People-Oriented' Leader, passionate about Motivating and Training a successful and productive Team.<br> A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.<br> <br>Key Responsibilities<br> Maintains and Updates Financial Records, including the general ledger, accounts payable, and receivable, as well as bank statements with Remarkable Accuracy and Attention to Detail.<br> Manages and Reconciles Diverse Accounts, encompassing cash, investments, and accounts payable/receivable, in an Exquisite Manner.<br> Prepares and Analyses Financial Statements and Reports with a focus on Delivering Sensational Outcomes.<br> Assists in the Budgeting and Forecasting Process to craft a ‘FIVE-Star’ Financial Outlook.<br> Communicates effectively with external Stakeholders, such as auditors, banks, and regulatory authorities, maintaining ‘FIVE-Styled’ Communication at all times.<br> Performs ad-hoc Analysis and Special Projects as requested, demonstrating an Exquisite approach to Financial Tasks.<br><br> The Team<br> <br>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.<br> <br>Sustainable Indulgence at FIVE<br> <br>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.<br> <br>An Equal Opportunity Employer<br> <br>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. <br> <br>About FIVE Hotels and Resorts<br> <br>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<br> <br>Find out more here: fivehotelsandresorts.com<br><br>Skills: What are we looking for: <br> Previous experience in the hospitality Industry with relevant background <br> Strong interpersonal skills to develop and foster beneficial relationships especially with business partners <br> High level of passion and, enthusiasm and drive for result <br> Problem solving, analytical, reasoning, motivating, organizational and training abilities <br> Proficiency in multiple languages is beneficial <br> Communicates a clear and consistent message regarding departmental goals to produce desired results.