• Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
• Provide accurate information to the caller, catering to all the necessary inquiries.
• Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
• Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
• Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
• Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

• Previous experience in a customer support role.
• Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
• A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
• Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
• Smart communicator with the potential to elaborate practical advantages of the company's products.
• Portraying a positive outlook towards suggestions from the management related to required improvements.