وظائف ENNISMORE

<p>Rixos Al Mairid is seeking a highly organized and detail-oriented Coordinator, People Development to assist in the planning, execution, and monitoring of training and development programs for employees. The Coordinator will manage training logistics, maintain learning records, and support a variety of initiatives aimed at enhancing employee skills, engagement, and performance. This role plays a vital part in promoting continuous learning and career growth within the organization. </p> <p> <strong>Key Responsibilities: </strong> </p> <p> Training Coordination: Schedule and organize training sessions, workshops, and orientation programs. Ensure training venues, materials, and resources are prepared and available. </p> <p> Record Management: Maintain accurate and up-to-date training records in both digital and physical formats, including attendance sheets, certifications, and feedback forms. </p> <p> Learning Management: Input and update employee learning data in the Learning Management System (LMS), ensuring data accuracy and generating reports when required. </p> <p> Employee Communication: Communicate training schedules, reminders, and follow-up actions to participants and department heads. Provide assistance with inquiries related to training. </p> <p> Onboarding Support: Assist with organizing induction programs for new employees, ensuring smooth integration into the company s culture and policies. </p> <p> Material Preparation: Prepare and distribute training materials, manuals, and presentations as needed. Assist in the development of engaging content and learning aids. </p> <p> Compliance Monitoring: Track completion of mandatory training such as health, safety, and compliance sessions. Follow up with departments to ensure adherence to deadlines. </p> <p> Event Support: Support the execution of employee engagement and recognition events, wellness activities, and talent development initiatives. </p> <p> Feedback Collection: Collect and compile training feedback to evaluate the effectiveness of learning sessions and identify areas for improvement. </p> <p> Administrative Support: Provide administrative support to the People Development team, including filing, scheduling meetings, and handling correspondence. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma or equivalent; additional qualifications in Human Resources, Education, or Business Administration are a plus. </li><li>Previous experience in training coordination, HR, or administrative support is preferred, ideally within the hospitality industry. </li><li>Strong organizational skills with attention to detail and accuracy. </li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with LMS or HR systems is an advantage. </li><li>Excellent communication and interpersonal skills with a collaborative and service-oriented approach. </li><li>Ability to manage multiple priorities in a fast-paced environment. </li><li>Professionalism, confidentiality, and reliability in handling sensitive information. </li><li>Initiative, problem-solving skills, and adaptability to changing needs. </li></ul>

<p>We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful hotel at the heart of the Dubai. As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.</p><ul><li>Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels.</li><li>Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings.</li><li>Accurately record all required reservation information in our Property Management System.</li><li>Upsell room types and additional services to maximize revenue while meeting guest needs</li><li>Provide detailed information about our property, amenities, and local attractions in the UAE.</li><li>Collaborate with other departments to ensure guest requests and special requirements are met.</li><li>Handle changes, cancellations, and special requests with a customer-centric approach.</li><li>Maintain up-to-date knowledge of room availability, rates, and promotional offers.</li><li>Assist in resolving customer complaints and concerns in a timely and professional manner.</li><li>Contribute to the continuous improvement of our reservation processes and guest experience.</li></ul><h4>Qualifications</h4><ul><li>Minimum of 1 year experience in Reservations, or Sales, preferably in the hospitality industry.</li><li>Excellent command of English; knowledge of additional languages is a plus (Russian, Turkish).</li><li>Professional telephone etiquette and strong written communication skills.</li><li>Proficiency in Property Management Systems (e.g., Opera) and Microsoft Office applications.</li><li>Typing skills of approximately 40 words per minute.</li><li>Detail-oriented with the ability to multitask in a fast-paced environment.</li><li>Strong problem-solving skills and ability to make decisions independently.</li><li>Flexible availability to work various shifts, including weekends and holidays.</li><li>Customer-focused mindset with a passion for delivering exceptional service.</li><li>Ability to work collaboratively in a team environment.</li><li>Strong organizational skills and attention to detail.</li></ul>

<p>This position is responsible in ensuring a safe environment for the hotel employees and guests and safeguards the assets of the hotel. Assistant Cluster Safety Manager assists the management, employees and guests in every way that is consistent with the protection and prevention objectives. </p> <ol> <li> <p>Assist the Country Director of Security in overseeing daily safety and security operations across both hotel properties, ensuring the protection of guests, colleagues, visitors, and hotel assets.</p> </li> <li> <p>Supervise, guide, and monitor Security Officers to ensure operational efficiency, discipline, vigilance, and compliance with hotel security standards.</p> </li> <li> <p>Train and develop security team members in CCTV operations, incident reporting, patrol procedures, access control, emergency response, and first aid.</p> </li> <li>Conduct regular security patrols, inspections, and operational audits to identify potential risks and ensure compliance with established procedures.</li> <li>Conduct internal investigations, prepare detailed incident reports, and ensure appropriate follow-up on security-related cases.</li> <li>Monitor CCTV systems and security equipment to ensure proper functionality and effective surveillance coverage.</li> <li>Coordinate emergency responses involving fire, medical incidents, bomb threats, evacuations, and police assistance.</li> <li>Ensure effective communication and coordination between the security teams of both properties and other hotel departments.</li> <li>Assist in conducting performance appraisals, identifying training needs, and developing team members through coaching and mentoring.</li> <li>Conduct security risk assessments and implement preventive measures to minimize potential threats and operational vulnerabilities.</li> <li>Maintain professional standards, appearance, conduct, and compliance with Rixos brand standards among all security team members.</li> <li>Maintain effective coordination with local authorities, Dubai Police, Civil Defence, and other emergency services.</li> </ol><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Bachelor's degree or diploma in Security Management, Criminal Justice, Risk Management, or a related discipline.</p> </li> <li> <p>Minimum 2 3 years of experience in hotel security, preferably within five-star or luxury hospitality establishments in the UAE.</p> </li> <li> <p>Valid UAE Security Industry Regulatory Agency (SIRA) Security Supervisor or relevant security personnel certification, as applicable to the role.</p> </li> <li> <p>Valid First Aid, CPR, and AED certification from a recognized training provider.</p> </li> <li> <p>Certified Fire Warden / Fire Marshal training.</p> </li> <li> <p>UAE Civil Defence-approved Fire Safety and Emergency Response training, where applicable.</p> </li> <li> <p>Knowledge of UAE fire and life safety regulations, SIRA requirements, and local security procedures.</p> </li> <li> <p>Training in incident investigation, emergency management, crisis response, and security risk assessment.</p> </li> <li> <p>Experience operating CCTV surveillance, access control, and security management systems.</p> </li> <li> <p>Strong leadership, communication, report-writing, and team management skills.</p> </li> <li> <p>Fluency in English; Arabic and additional languages are an advantage.</p> </li> </ul>

<p><strong>Summary</strong></p><p>As a <strong>Resort Host</strong>, you will create a warm and personalised experience for guests throughout their stay at Banyan Tree Dubai. From welcoming arrivals to ensuring a smooth departure, you will combine efficient front office service with thoughtful attention to individual preferences, helping every guest feel recognised and cared for.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Experience &amp; Service</strong></p><ul><li>Welcome guests warmly and deliver personalised service in line with Banyan Tree standards.</li><li>Anticipate guest needs, recognise preferences and special occasions, and arrange thoughtful touches.</li><li>Share recommendations on resort facilities, dining, wellness experiences and local attractions.</li><li>Handle guest enquiries and concerns with care, resolving issues within your authority and escalating where needed.</li></ul><p><strong>Front Office Operations</strong></p><ul><li>Manage check-in and check-out efficiently, ensuring accurate registration, room allocation and billing.</li><li>Prepare for arrivals by reviewing reservations, guest preferences and special requests.</li><li>Maintain accurate guest profiles, reservation details and operational records in the property management system.</li><li>Process payments, deposits and foreign currency transactions in accordance with hotel procedures.</li><li>Support room readiness coordination and keep guests informed of any arrangements affecting their arrival.</li></ul><p><strong>Coordination &amp; Follow-up</strong></p><ul><li>Work closely with Housekeeping, Concierge, Guest Experience, Food &amp; Beverage and other departments to fulfil guest requests.</li><li>Record and follow up on requests to ensure timely completion.</li><li>Communicate relevant guest information and outstanding actions during shift handovers.</li><li>Support colleagues during busy periods to maintain consistent service.</li></ul><p><strong>Revenue &amp; Product Knowledge</strong></p><ul><li>Identify opportunities to recommend room upgrades and resort experiences that suit guests interests.</li><li>Maintain current knowledge of room categories, packages, promotions and loyalty programme benefits.</li><li>Apply agreed rates and charges accurately and explain them clearly to guests.</li></ul><p><strong>Standards &amp; Safety</strong></p><ul><li>Follow front office procedures, brand standards and cash handling requirements.</li><li>Protect guest privacy and handle personal information with discretion.</li><li>Maintain a professional presentation and an organised reception area.</li><li>Follow emergency procedures and promptly report safety concerns or unusual incidents.</li></ul><h4>Qualifications</h4><p><strong>Experience &amp; Qualifications</strong></p><ul><li>Previous experience in front office or guest services, preferably within a luxury hotel or resort.</li><li>A qualification in hospitality or a related field is an advantage.</li><li>Familiarity with Opera or a similar property management system is preferred.</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong spoken and written English; additional languages are an advantage.</li><li>Warm communication style and confident interpersonal skills.</li><li>Ability to manage multiple priorities while maintaining accuracy and attention to detail.</li><li>Practical problem-solving skills and a strong commitment to following through on guest requests.</li><li>Understanding of front office billing, payment handling and service standards.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Approachable, attentive and proactive.</li><li>Calm and professional under pressure.</li><li>Collaborative and respectful of different cultures and individual needs.</li><li>Flexible to work shifts, including nights, weekends and public holidays.</li></ul><p><strong>What awaits you...</strong></p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in front office or guest services, preferably within a luxury hotel or resort.</li><li>A qualification in hospitality or a related field is an advantage.</li><li>Familiarity with Opera or a similar property management system is preferred.</li><li>Strong spoken and written English; additional languages are an advantage.</li><li>Warm communication style and confident interpersonal skills.</li><li>Ability to manage multiple priorities while maintaining accuracy and attention to detail.</li><li>Practical problem-solving skills and a strong commitment to following through on guest requests.</li><li>Understanding of front office billing, payment handling and service standards.</li><li>Approachable, attentive and proactive.</li><li>Calm and professional under pressure.</li><li>Collaborative and respectful of different cultures and individual needs.</li><li>Flexible to work shifts, including nights, weekends and public holidays.</li></ul>

<p> Greet guests upon arrival, assist with check-in procedures, and provide information about hotel facilities, services, and local attractions.<br> Act as a point of contact for guests throughout their stay, addressing inquiries, requests, and concerns promptly and courteously. This may include arranging transportation, making restaurant reservations, or coordinating special requests.<br> Handle guest complaints and issues effectively and professionally, seeking solutions to ensure guest satisfaction while adhering to hotel policies and procedures.<br> Maintain open and clear communication with guests, colleagues, and other departments to ensure seamless coordination and exceptional service delivery.<br> Coordinate special services for VIP guests, such as room upgrades, welcome amenities, and personalized attention, to enhance their experience and loyalty to the hotel.<br> Conduct follow-up calls or emails to guests after their stay to gather feedback, address any unresolved issues, and express appreciation for their patronage.<br> Complete administrative tasks related to guest relations, such as updating guest profiles, preparing reports, and handling billing inquiries.<br> Work collaboratively with other departments, including front desk, housekeeping, and concierge, to ensure guests' needs are met efficiently and effectively.</p><p><strong>Desired Candidate Profile</strong></p><p> Previous experience in a customer service role, preferably within the hospitality industry.<br> Excellent communication and interpersonal skills.<br> Strong problem-solving abilities and a proactive approach to guest satisfaction.<br> Ability to remain calm and professional in high-pressure situations.<br> Proficiency in relevant computer applications and hotel management systems.<br> Possess a gracious, friendly, and fun demeanor<br> Ability to multitask, work in a fast paced environment and have a high level attention to detail<br> Strong verbal and written communication skills in English<br> Maintain positive and productive working relationships with other employees and departments<br> Ability to work independently and to partner with others to promote an environment of teamwork</p>

<h4>Job Description</h4><ul><li>Prepare and present sales quotations and proposals to current and prospective clients.</li><li>Reviewing contracts for new clients.</li><li>Maintain accurate customer and sales information in CRM.</li><li>Provide Monthly Sales reports</li><li>Develop and implement the territory sales plan.</li><li>Responsible for supporting marketing activities in region.</li><li>Identify and build relationship with client, consultants and textile industry</li><li>To proactively identify customers at risk of leaving and work to retain them.</li><li>Commitment to providing a consistently high standard of customer service.</li><li>To promote Eurozen programs to key market segments via targeted strategic</li></ul><h4>Qualifications</h4><ul><li>Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships</li><li>Strong negotiation and closing skills, with a track record of meeting or exceeding sales targets</li><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Demonstrated ability to work independently and as part of a team</li><li>Excellent time management and organizational skills</li><li>Customer-focused mindset with a passion for delivering exceptional service</li><li>Ability to analyze market trends and adapt sales strategies accordingly</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships</li><li>Strong negotiation and closing skills, with a track record of meeting or exceeding sales targets</li><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Demonstrated ability to work independently and as part of a team</li><li>Excellent time management and organizational skills</li><li>Customer-focused mindset with a passion for delivering exceptional service</li><li>Ability to analyze market trends and adapt sales strategies accordingly</li></ul>

<p>We are seeking an enthusiastic and experienced Kids Club Manager to join our team at Rixos Bab Al Bahr. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.</p><ul><li>Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment</li><li>Develop and implement engaging, age-appropriate activities and programs for children. </li><li>Ensure strict adherence to all health, safety, and child protection protocols</li><li>Manage the Kids Club budget, including purchasing supplies and equipment</li><li>Maintain accurate records, including attendance, emergency contact information, and incident reports</li><li>Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally</li><li>Collaborate with other departments to create integrated family-friendly experiences and promotions</li><li>Conduct regular staff training sessions to enhance skills and maintain high-quality service standards</li><li>Monitor and evaluate the effectiveness of programs, making improvements as necessary</li><li>Ensure the Kids Club area is clean, organized, and well-maintained at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>High school diploma or equivalent; bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred</li><li>Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role</li><li>Current CPR and First Aid certifications required</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff</li><li>Creativity and enthusiasm in planning and implementing children's activities</li><li>Demonstrated ability to manage groups of children effectively</li><li>In-depth knowledge of child development principles and best practices in childcare</li><li>Familiarity with local child protection laws and regulations</li><li>Proficiency in Microsoft Office Suite and childcare management software</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Strong organizational and multitasking skills</li><li>Patience, empathy, and a genuine passion for working with children</li></ul>

<ul><li>Consistently offer professional, friendly and engaging service to the children</li><li>Supervise and plan all activities offered at the Kids Club</li><li>Conduct and host birthday parties and special events at the Kids Club</li><li>Creating new arts and crafts for the kids club </li><li>Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule</li><li>Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction</li><li>Report directly to Kids Club supervisor with any incidents, guests comments and feedback</li><li>Being responsible for inventory of the arts and crafts and reporting when its low</li><li>Ensure all areas are clean and well maintained for the children s safety</li><li>Ensure that all attendants working in the Kids Club are following the procedures</li><li>Responsible for designing the wall and window art work for the Kids Club</li><li>Supervise the children in the kids club and ensure their safety while inside the club</li><li>Support kids club supervisor at the reception when it is busy</li><li>Perform other duties as assigned and requested</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency on Russian Language is required</li><li>Passion for working with Children</li><li>Must be fun, creative, enthusiastic, positive, flexible and good at multi tasking</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on the children s needs, remaining calm and courteous at all times</li></ul>

<p>As Sales co-ordinator you will maximise on all new business as well as maintaining the growth of the existing business. You will build and develop relationships within the MICE and Corporate sector.</p> <p>You will be required to generate new business and maintain existing account revenues. You will be expected to work in a team and liaise with the other Heads of Department and General Manager with regards to promotions, events and regular guests.</p> <p>Passion for Sales is a must as are excellent communication skills, being a team player and being driven by enthusiasm and personality. Experience within a hospitality background is beneficial but the right person must have passion for hospitality and the way we deliver service with a smile.</p> <h4>Qualifications</h4> <ul> <li>Proven experience (2+ years) in Sales, or in a similar administrative role within the hotel industry</li> <li>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively</li> <li>Excellent communication skills, both written and verbal, with fluency in English</li> <li>Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly</li> <li>Experience with Customer Relationship Management (CRM) software</li> <li>Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail</li> <li>Strong customer service orientation with a professional and collaborative approach</li> <li>Adaptability to changing priorities and ability to work well under pressure</li> <li>Familiarity with the hotel industry and its operational standards</li> <li>Ability to work cohesively in a team environment while also being self-motivated</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>We are seeking a detail-oriented and efficient Receiving Clerk to join our team in Ras Al Khaimah/Marjan Island. As a Receiving Clerk, you will play a crucial role in ensuring the accurate receipt, inspection, and documentation of incoming goods and supplies for our organization. Key responsibilities include:</p><ul><li>Receive, verify, and inspect incoming goods against purchase orders, ensuring accuracy in quality and quantity</li><li>Document discrepancies or damages, and report them to appropriate departments</li><li>Maintain accurate records and complete daily receiving logs for both food and non-food items</li><li>Collaborate with various departments, including Accounts Payable and Purchasing, to ensure smooth operations</li><li>Adhere to HACCP standards in all aspects of product handling and storage</li><li>Maintain a clean and organized receiving area</li><li>Perform other duties as assigned by management</li></ul><p> </p><p><strong>Desired Candidate Profile</strong></p><p> </p><ul><li>College diploma or equivalent qualifications with previous experience in a similar role, preferably in a corporate environment</li><li>Knowledge of Materials Control, inventory management practices, and proficiency in Microsoft Office, especially Excel</li><li>Strong attention to detail, organizational skills, and ability to work efficiently in a fast-paced environment</li><li>Physical ability to lift and move items of varying weights, with basic math skills for accurate counting and measuring</li><li>Excellent communication and interpersonal skills, with ability to work collaboratively across departments</li><li>Familiarity with HACCP standards and flexibility to adapt to changing priorities are a plus</li></ul><p> </p>

<p>The Wellness Instructor is responsible for designing and delivering holistic wellness programs that support the physical, mental, and emotional well-being of guests. This role combines expertise in fitness, yoga, meditation, and lifestyle practices with the SO/ brand s creative, stylish, and vibrant personality. The Wellness Instructor creates memorable guest experiences by integrating movement, mindfulness, and relaxation into daily resort life, in line with the All-Inclusive Collection concept.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Guest Experience &amp; Instruction</strong> </p> <ul> <li>Conduct group and individual wellness sessions, including yoga, meditation, Pilates, stretching, breathwork, or mindfulness practices.</li> <li>Provide lifestyle and wellness guidance tailored to guests' needs, helping them achieve balance, relaxation, and vitality.</li> <li>Create a warm and motivating atmosphere that encourages participation across different fitness and experience levels.</li> <li>Educate guests on holistic well-being practices that can extend beyond their stay.</li> </ul> <p> <strong>Program Development</strong> </p> <ul> <li>Design a diverse calendar of wellness activities that aligns with guest profiles, brand positioning, and seasonal events.</li> <li>Collaborate with Spa, Fitness, and Entertainment teams to deliver integrated wellness and lifestyle offerings.</li> <li>Support the resort s wellness positioning by developing signature programs, retreats, or themed events.</li> </ul> <p> <strong>Operations &amp; Safety</strong> </p> <ul> <li>Ensure all wellness spaces (studios, outdoor areas, relaxation spaces) are clean, safe, and well-prepared for activities.</li> <li>Maintain wellness equipment and props in excellent condition.</li> <li>Follow all health, safety, and hygiene standards as per local regulations and SO/ brand guidelines.</li> </ul> <p> <strong>Guest Relations &amp; Engagement</strong> </p> <ul> <li>Act as a brand ambassador, embodying the SO/ lifestyle and inspiring guests to embrace wellness as part of their holiday.</li> <li>Build personal connections with guests by offering guidance, feedback, and encouragement.</li> <li>Collect guest feedback to continuously enhance the wellness experience.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certification in yoga, Pilates, meditation, holistic health, or wellness coaching (Yoga Alliance, Pilates Method Alliance, or equivalent).</li><li>Previous experience in a luxury resort, spa, or wellness center.</li><li>Strong interpersonal and communication skills; fluent English required (additional languages are an advantage).</li><li>Creative, energetic, and empathetic personality with a genuine passion for wellness and lifestyle.</li><li>Knowledge of current wellness trends, holistic practices, and sustainable living.</li><li>First aid and CPR certification preferred.</li><li>Flexibility to work varied schedules, including mornings, evenings, weekends, and holidays.</li></ul>

<p>Develop, plan, organize, implement, and evaluate a variety of community services and recreation programs, including special events and contract services.</p><p>Establish schedules and methods for providing recreation services; identify resource needs.</p><p>Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures.</p><p>Participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.</p><p>Prepare community event and recreation publicity; coordinate referral systems and the publication of seasonal brochures; coordinate the dissemination of recreation and community service publicity.</p><p>Identify community needs and recommend appropriate programs related to area of assignment.</p><p>Prepare periodic reports; maintain files and records.</p><p>Conduct and supervise special events; develop contracts and hire contracted instructors.</p><p>Maintain and design the online recreation registration program.</p><p>Serve as staff liaison on various community related committees and subcommittees as assigned by the department director.</p><p>Prepare purchase requisitions; order supplies and materials.</p><p>Participate in the selection of part-time recreation staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.</p><p>Respond to complaints and requests for information.</p><p>Responsible for Recration Part Of nfo Desk. ( Eq, Missing items, Recussiton of info desk items.)</p>

<p>Hyde Dubai is seeking a dedicated and detail-oriented Room Attendant to join our team. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and organization in our guest rooms and public areas.</p><ul><li>Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms</li><li>Replenish guest amenities, linens, and supplies in rooms and bathrooms</li><li>Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces</li><li>Report any maintenance issues or safety concerns to the appropriate department</li><li>Respond promptly and courteously to guest requests and inquiries</li><li>Adhere to all hotel policies, procedures, and safety standards</li><li>Collaborate with other departments to ensure seamless guest experiences</li><li>Maintain inventory of cleaning supplies and report shortages to supervisors</li><li>Assist with laundry duties as needed</li><li>Participate in regular training sessions to stay updated on best practices and new procedures</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience within a luxury hotel environment or equivalent standards</li><li>Meticulous attention to detail with exceptional cleaning and organizational standards</li><li>Proven ability to deliver high-quality service under pressure</li><li>Excellent communication and teamwork skills</li><li>Professional appearance and strong time management abilities</li></ul>

<p>Facilitate and present small and large scale activities independently or with other Resort Activities Animators, as needed in an adult environment</p> <p>Assist in the set-up for all facilitated activities and execute duties related to the activities and completion of programs before, during, and after the facilities open / activity ends.</p> <p>Interact with and supervise all adults participating in activities programs by providing a safe environment for all ages to enjoy themselves</p> <p>Contribute new activity ideas and assist in the future development of Resort Activities, as well as other programs</p> <p>Carry out all other tasks as assigned by the Entertainment Manager or Executive Team</p> <p>Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Current Standard First Aid with CPR </p> </li> <li> <p>Minimum 1 year recent experience working in a high-volume, fast-paced recreational environment with adults.</p> </li> <li> <p>Positive, outgoing and professional attitude.</p> </li> <li> <p>Strong communication skills, additional foreign language is an asset (Russian).</p> </li> <li> <p>Ability to work well under pressure in a fast-paced environment.</p> </li> <li> <p>Flexible and good Team Spirit.</p> </li> <li> <p>Previous experience facilitating / hosting many types of games, crafts, activities, interactive programming, etc.</p> </li> <li> <p>Must be physically fit and able to run all activities in any weather including walking, playing sports and water sports.</p> </li> </ul>

<p> <strong>Housekeeping Attendant </strong> </p> <p>You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.</p> <ul> </ul> <p> <strong>What you will be doing:</strong> </p> <ul> <li> <p>Clean and maintain guest rooms, suites, and public areas as per the Rixos Bab Al Bahr <strong>standards</strong> </p> </li> <li> <p>Ensure impeccable room presentation, including bed making, amenities replenishment, and final inspection</p> </li> <li> <p>Deliver courteous, discreet, and personalized service while respecting guest privacy</p> </li> <li> <p>Report maintenance issues, damages, and lost &amp; found items promptly</p> </li> <li> <p>Follow all housekeeping SOPs, health &amp; safety, and hygiene regulations</p> </li> <li> <p>Maintain proper use of cleaning equipment, chemicals, and linen supplies</p> </li> <li> <p>Work collaboratively with housekeeping, front office, and engineering teams</p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Previous housekeeping experience in a <strong>luxury hotel or resort</strong> preferred</p> </li> <li> <p>Strong attention to detail and commitment to cleanliness</p> </li> <li> <p>Ability to meet physical demands of the role</p> </li> <li> <p>Professional appearance and positive attitude</p> </li> <li> <p>Ability to work flexible schedules, including weekends and holidays</p> </li> <li> <p>Knowledge of luxury service standards is an advantage</p> </li> </ul>

<p>Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.<br> Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.<br> Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced<br> Ensure that all VIP gifts are replenished daily.<br> Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required.<br> Dispose of all rubbish and dirty linen correctly.<br> Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.<br> Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.<br> Follow key signing procedures and take responsibility for assigned keys.<br> Hand in all lost property to Director of Housekeeping or Manager in charge immediately and follow hotel policies and procedures.<br> Assist in stocktaking as required.<br> Assist in special cleaning projects as required.<br> Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.<br> Ensure that all guest property is handled in an efficient and correct manner.<br> Report any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor.<br> Report to the Floor Supervisor any room that does not require service - Do Not Disturb or double locked.<br> Report any shortage of linen, supplies or equipment to the Floor Supervisor.<br> Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Housekeeping Attendant in 4/5-star hotel environment.<br> One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel<br> Enter and locate work related information using computers and/or point of sale systems<br> Possess a gracious, friendly, and fun demeanor<br> Ability to multitask, work in a fast paced environment and have a high level attention to detail<br> Strong verbal and written communication skills in English<br> Maintain positive and productive working relationships with other employees and departments<br> Ability to work independently and to partner with others to promote an environment of teamwork</p>

<p>Ensure the day to day operation is smooth in the restaurant<br> Assist the leadership team of the restaurant in achieving high guest satisfaction<br> Guide and lead the team in the restaurant<br> Perform manager duties in his/ hers absence<br> Maximize sales potential and encourage up selling in order to maximize revenue and avg check<br> Ensure cash floats are secured at all times.<br> To work within budgeted costs<br> To minimize abuse of operating equipment<br> To ensure that requisitions for supplies are completed, delivered and accounted for.<br> To minimize the use of overtime<br> To ensure that there is enough operating equipment at all times.<br> To record all voids, and report any payment discrepancies to Restaurant Manager.<br> To follow Company procedures when handling cash, credit cards and cheques.<br> To see guests concerning all complaints and report all complaints to Manager.<br> To liaise with colleagues over guests requirements and needs.<br> To ensure handover at shift end and beginning.<br> To liaise with Head Chef on a regular basis.<br> To liaise with Reception on a regulars basis.<br> Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.<br> Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service<br> Focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.<br> To be results driven and accountable.<br> Undertake regular inspections to ensure that the company s assets are well maintained and protected.<br> Ensure that the business is seen as a respected, important member of the community by local influencers.<br> Carry out any other duties as are within the scope, spirit and purpose of the job as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 (two) years management experience in Restaurants and Bars.<br> One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel<br> Enter and locate work related information using computers and/or point of sale systems<br> Possess a gracious, friendly, and fun demeanor<br> Ability to multitask, work in a fast paced environment and have a high level attention to detail<br> Strong verbal and written communication skills in English<br> Maintain positive and productive working relationships with other employees and departments<br> Ability to work independently and to partner with others to promote an environment of teamwork</p>

<p>Key responsibilities: </p><ul><li>Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards</li><li>Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner</li><li>Take initiative to add a personalised experience for the guest</li><li>Take ownership of guests' privacy and belongings, while ensuring exceptional service</li><li>Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous</li><li>Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work</li><li>Conduct thorough inspections of assigned rooms to ensure they meet the hotel's high standards of cleanliness and presentation</li><li>Report any maintenance issues or damaged items to the appropriate department promptly</li><li>Adhere to all health and safety regulations, including the proper use of cleaning chemicals and equipment</li><li>Assist with turndown service in the evenings, ensuring guests have a comfortable and welcoming environment</li><li>Maintain accurate records of cleaned rooms, restocked items, and any special requests fulfilled</li><li>Collaborate with other departments to ensure seamless guest experiences, particularly during high-occupancy periods or special events</li></ul><p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Your experience and skills include:</strong> </p><ul><li>Service focused personality is essential</li><li>Previous experience in a similar role in 5* hotel is an asset</li><li>Strong interpersonal skills with a passion for service</li><li>Good communication skills with ability to speak fluent English</li><li>Keen eye for detail and commitment to maintaining high standards of cleanliness</li><li>Basic computer skills for logging completed tasks and communicating with other departments</li><li>Ability to work efficiently in a fast-paced environment</li><li>Knowledge of proper handling and storage of cleaning chemicals</li><li>Discretion and respect for guest privacy</li><li>Ability to work both independently and as part of a team</li></ul>

<p><strong>How does your working day look like </strong></p><ul><li><p>Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards, discipline and build up high team morale, creating action plans for team member development. </p></li><li><p>Assign areas of responsibility to reception/hostess staff. </p></li><li><p>Assist with performance evaluation of line staff. </p></li><li><p>Posting of positive comments for viewing by all staff reviewing negative comments with FOH Manager AND Venue Manager </p></li><li><p>Prepare the daily/weekly/monthly roster in co-ordination with the Operations team </p></li><li><p>Be fully aware of the Venue licensing regulations, health and safety procedures and to follow them and ensure that all team members are fully trained. </p></li><li><p>Conduct daily team member communication meetings in the absence of the Venue Manager </p></li><li><p>Adherence to stock control and par stocks of stationary and of equipment (controlling costs) </p></li><li><p>Assist, manage and control the use and upkeep of equipment s and assets </p></li><li><p>Maximize revenue through sales and increase the revenue through up-selling, effective training and motivational techniques with regards to Events and Party Night Tables </p></li><li><p>Assist in developing strategies to increase sales </p></li><li><p>Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes. </p></li><li><p>Manage Reservations and Table Management System </p></li><li><p>Manage Database and upkeep of information create reporting templates to update weekly </p></li><li><p>Manage yearly marketing calendar of events and promotions around town </p></li><li><p>Establish relationships with hotel concierges by supporting their profession by hosting their meetings (4 per year), invitational concierge cocktails and staying in contact on a regular basis. </p></li><li><p>Tracking of reservations coming from hotel concierges and administering concierge appreciation program. </p></li><li><p>Attend all external networking events as directed by Venue Manager and Managing Partner. </p></li><li><p>Oversee the weekly What s on sheet where management of each restaurant is informed on current events that may affect business. Information gathered via networking &amp; internet research includes: </p></li><li><p>Plan, organize and execute group events , parties, and festive events at the Venue. Ensure success, profitability and guest satisfaction is achieved during these events. </p></li><li><p>Managing Guest list at the door on theme nights as directed by Venue Manager and Managing Partner </p></li><li><p>Personal follow-up via phone or email within one week of the event and update the template report as needed and file </p></li><li><p>Oversee mailing of official thank-you letter in the month following the event </p></li><li><p>Introducing potential clients to the venue </p></li></ul><p><strong>What s in it for you </strong></p><ul><li>Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!</li><li>Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world</li><li>Benefit from great offers from our numerous cooperation partners</li><li>Be part of our hilarious staff parties and much more...</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Your personality counts more than your CV </strong></p><ul><li><p>Minimum of 2 years' experience in Food &amp; Beverage or hospitality sector</p></li><li><p>Hotel or upscale venue operational experience</p></li><li><p>Proven leadership and team development experience with ability to train, mentor, and motivate staff</p></li><li><p>Event planning and coordination experience, with demonstrated ability to execute successful group events and parties</p></li><li><p>Proficiency with reservation and table management systems</p></li><li><p>Strong administrative and database management skills with experience in creating reporting templates</p></li><li><p>Proficiency in Microsoft Office Suite</p></li><li><p>Sales and revenue management experience with proven track record in upselling and maximising revenue</p></li><li><p>Knowledge of hospitality licensing regulations, health and safety procedures, and venue compliance requirements</p></li><li><p>Excellent interpersonal and networking abilities with experience building and maintaining professional relationships</p></li><li><p>Middle East hospitality experience (preferred)</p></li><li><p>Ability to reinforce change through effective communication, support, and own behaviours when implementing creative solutions</p></li></ul><p> </p>

<p> <strong>Why work for Accor?</strong> <br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com </p> <p>Do what you love, care for the world, dare to challenge the status quo!</p> <p>#BELIMITLESS</p> <p> <strong>Our commitment to Diversity &amp; Inclusion:</strong> <br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Job Description</h4> <p>The Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests, ensuring their comfort, resolving any issues promptly, and providing personalized services that reflect the hotel's high standards.</p> <ul> <li>Greet and welcome guests upon arrival with a warm and professional demeanor.</li> <li>Assist with check-in and check-out procedures efficiently and accurately.</li> <li>Handle guest requests, inquiries, and complaints in a timely and courteous manner.</li> <li>Provide information on hotel facilities, services, and local attractions.</li> <li>Coordinate special guest requests (e.g., room preferences, special occasions, amenities).</li> <li>Liaise with other departments (housekeeping, maintenance, F&amp;B) to ensure guest satisfaction.</li> <li>Maintain updated knowledge of hotel policies, promotions, and room availability.</li> <li>Record guest feedback and contribute to improving guest satisfaction scores.</li> <li>Anticipate guest needs and offer proactive assistance.</li> <li>Promote hotel services, facilities, and upgrades when appropriate.</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent in Russian </li> <li>Minimum 2 years of experience in a customer-facing role, preferably in hospitality or front office.</li> <li>Excellent communication and interpersonal skills.</li> <li>Friendly, empathetic, and service-oriented personality.</li> <li>Proficient in using hotel management software and Microsoft Office.</li> <li>Ability to multitask and remain calm under pressure.</li> <li> <strong>Fluent in English and Russian language (additional languages are a plus).</strong> </li> <li>Flexibility to work shifts, weekends, and holidays as needed.</li> </ul> <h4>Additional Information</h4> <ul> <li>Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li> <li>At Accor, we are Heartists!</li> </ul> <p>Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Fluent in Russian </li> <li>Minimum 2 years of experience in a customer-facing role, preferably in hospitality or front office.</li> <li>Excellent communication and interpersonal skills.</li> <li>Friendly, empathetic, and service-oriented personality.</li> <li>Proficient in using hotel management software and Microsoft Office.</li> <li>Ability to multitask and remain calm under pressure.</li> <li> <strong>Fluent in English and Russian language (additional languages are a plus).</strong> </li> <li>Flexibility to work shifts, weekends, and holidays as needed.</li> </ul>