وظائف NOVOTEL

<p><br></p> <br> Job Description <br> <ul> <li>Greet and welcoming guests to their tables.</li> <li>Prepare tables by setting up linens, silverware and glasses.</li> <li>Present menu and provide detailed information, serve food &amp; beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.</li> <li>Responsible for the food hygiene and safety of the outlet by ensuring that all equipment s are working properly and are trained to work safely with it.</li> <li>Perform opening and closing procedures established for the assigned outlet.</li> <li>Assist in conducting monthly inventory checks on all operating equipment and supplies.</li> </ul> <br> Qualifications <br> <ul> <li>Proven work experience as aWaitress.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Fluency in English.</li> <li>Experienced in operating the MICROS POS system.</li> </ul> <br><p></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven work experience as aWaitress.</li><li>Strong interpersonal and problem solving abilities.</li><li>Fluency in English.</li><li>Experienced in operating the MICROS POS system.</li></ul>

<p>Novotel and ibis World Trade Centre and ibis One Central Dubai is looking for Cluster Senior Sales Manager who will be responsible for driving performance and revenue growth across the Corporate and Airline segments for the shared services. This includes developing new business, strengthening existing partnerships, and ensuring our hotels remain the preferred choice for business travelers and airline crew alike. You will lead the segment s commercial strategy, manage key global and local accounts.</p><ul><li>Develop and implement a structured business plan for the Corporate and Airline segments in line with the cluster s annual budget and commercial objectives.</li><li>Build, maintain, and grow relationships with key corporate clients, travel management companies (TMCs), and airline partners.</li><li>Proactively identify and secure new business opportunities through consistent sales calls, site inspections, networking events, and trade missions.</li><li>Manage all RFI S/RFPs, tenders, and contracting processes, ensuring timely submissions and strong conversion results.</li><li>Lead negotiations with airlines, crew handlers, and procurement teams to secure long-term, high-yield partnerships.</li><li>Analyze market trends, competitor performance, and client feedback to drive continuous improvement in strategy and execution.</li><li>Maintain accurate and updated account data, production reports, and activities within ANAIS and CRM systems.</li><li>Represent the cluster at trade fairs, roadshows, and industry networking events to strengthen brand visibility and partnerships.</li><li>Collaborate with Global Sales Offices, Accor regional teams, and cluster colleagues to maximize account penetration.</li><li>Work closely with the Revenue, Distribution, and Operations teams to ensure alignment in pricing, room allocation, and service delivery.</li><li>Prepare monthly performance reviews and business action plans for assigned accounts.</li><li>Uphold the brand s service philosophy, ensuring all client interactions reflect professionalism, efficiency, and empathy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 7 years experience in hotel sales, with a strong background in Corporate and/or Airline segments.</li><li>Proven ability to achieve and exceed revenue targets through strategic selling and relationship management.</li><li>Excellent communication and interpersonal abilities with multicultural awareness.</li><li>Proficiency in Microsoft Office, CRM systems (ANAIS/Salesforce), and solid analytical and reporting skills.</li><li>Strong negotiation, presentation, and networking skills.</li><li>Prior experience within Accor or other international hotel brands in the UAE or GCC is a plus</li></ul>

<p>The Cluster Digital Marketing Manager is responsible for developing and implementing digital marketing and e-commerce strategies to strengthen the online presences of Novotel &amp; Adagio Premium Dubai Al Barsha, drive direct bookings, maximize online revenue and enhance brand visibility.</p><p>The role oversees digital campaigns, website performance, SEO, online distribution and social media, ensuring effective digital engagement and measurable commercial returns.</p><h4>Key Responsibilities</h4><ul><li><p>Develop and execute digital marketing strategies aligned with hotel business objectives and revenue targets.</p></li><li><p>Manage hotel websites, booking engines and digital content to optimize user experience, traffic and conversion.</p></li><li><p>Drive e-commerce performance and direct bookings through SEO, SEM, paid advertising and digital campaigns.</p></li><li><p>Plan and manage campaigns across Google, Meta and other relevant digital platforms, monitoring ROI and budget effectiveness.</p></li><li><p>Oversee social media channels, content planning and online brand presence.</p></li><li><p>Monitor website analytics, campaign performance, conversion rates and digital KPIs, identifying opportunities for improvement.</p></li><li><p>Manage online reputation and collaborate with hotel teams to enhance guest reviews and brand perception.</p></li><li><p>Work closely with Sales, Revenue Management and Reservations to maximise online visibility and commercial performance.</p></li><li><p>Ensure consistency with brand standards and corporate marketing guidelines.</p></li><li><p>Support PR, media relations and communications activities as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Digital Marketing, Marketing, Business Administration or a related field.</p></li><li><p>Minimum 4 6 years of relevant digital marketing experience, preferably within hospitality in the UAE. </p></li><li><p>Previous experience managing hotel digital marketing and e-commerce activities is highly desirable.</p></li><li><p>Proven track record in driving online revenue, direct bookings and digital campaign performance.</p></li><li><p>Exposure to PR, media relations and corporate communications is an advantage.</p></li><li><p>Strong knowledge of Google Ads, Meta Ads, SEO and SEM, and Accor Marketing and Commerce systems. </p></li><li><p>Experience in website management, booking engines and e-commerce platforms.</p></li><li><p>Proficiency in Google Analytics 4, Google Search Console and digital reporting tools.</p></li><li><p>Understanding of digital content, social media management and conversion optimisation.</p></li><li><p>Strong analytical skills with the ability to measure campaign effectiveness and ROI.</p></li><li><p>Strong commercial awareness and results-oriented mindset.</p></li><li><p>Creative thinking combined with analytical capabilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong organisational and project management abilities.</p></li><li><p>Adaptability to emerging digital trends, technologies and AI-driven marketing tools.</p></li></ul>

<p><strong>WHY WORK FOR ACCOR?</strong> <br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ </p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <br> Job Description <br> <p>We are seeking a dynamic and results-driven Sales Manager to join our growing team in Novotel &amp; Adagio Dubai Al Barsha, United Arab Emirates. In this pivotal role, you will lead sales initiatives, develop strategic business relationships, and drive revenue growth within the long stay segment. You will be responsible for managing a portfolio of accounts, identifying new business opportunities, and executing innovative sales strategies that align with our organizational vision. This position offers an exciting opportunity to make a meaningful impact while working collaboratively with cross-functional teams in a fast-paced, customer-focused environment.</p> <ul> <li>Develop and execute comprehensive sales strategies and action plans for the market segment on a monthly and quarterly basis</li> <li>Identify, prospect, and cultivate new business leads through strategic outreach, networking, and relationship building</li> <li>Manage and nurture existing accounts, including contract negotiations, account profiling, and contract renewals to maximize long-term partnerships</li> <li>Conduct regular site inspections and business development meetings with qualified prospects and existing clients to showcase offerings and identify upsell opportunities</li> <li>Achieve and exceed targeted sales metrics and revenue goals through disciplined execution and consistent performance tracking</li> <li>Analyze market trends, monitor competitor strategies, and provide actionable insights to maintain competitive advantage and inform strategic decisions</li> <li>Conduct skilled negotiations to secure favorable terms and pricing while ensuring profitability and sustainable growth</li> <li>Prepare detailed monthly and quarterly reports on account performance, room nights production, average rates, and market analysis for senior management</li> <li>Attend industry events, trade shows, and community business functions to enhance visibility, build relationships, and generate qualified leads</li> <li>Cross-sell and up-sell organizational services and facilities at every opportunity to maximize revenue potential and customer satisfaction</li> <li>Mentor and support sales team members, fostering a collaborative and motivational work environment that drives collective success</li> <li>Maintain transparent communication with the Director of Sales regarding market opportunities, business leads, and strategic recommendations</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Business Administration, Sales, Marketing, Hospitality Management, or related field; or equivalent professional experience</li> <li>Minimum 2 years of proven experience in sales, account management, or business development</li> <li>Demonstrated track record of achieving and exceeding sales targets and revenue goals</li> <li>Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software platforms</li> <li>Strong analytical skills with the ability to interpret sales data, market trends, and financial metrics</li> <li>Excellent negotiation and contract management skills with proven ability to close complex deals</li> <li>Outstanding communication and interpersonal skills with the ability to build and maintain relationships at all organizational levels</li> <li>Strategic thinking and business acumen with the ability to develop and execute comprehensive sales plans</li> <li>Proven leadership capabilities with experience in team building, motivation, and performance management</li> <li>Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously</li> <li>Customer-focused mindset with a commitment to delivering exceptional service and value</li> <li>Resilience and adaptability with the ability to thrive in high-pressure, fast-paced environments</li> <li>Self-motivated, proactive approach with strong initiative and drive to achieve ambitious goals</li> <li>Professional presentation and demeanor with excellent business etiquette</li> <li>Ability to work collaboratively across departments and build inclusive, supportive relationships</li> <li>Familiarity with the Dubai and UAE business landscape is advantageous</li> </ul>

<p>The Cluster Director of People &amp; Culture is responsible for developing and implementing the People &amp; Culture strategy across Novotel &amp; Adagio Premium Dubai Al Barsha, ensuring alignment with business objectives, brand standards and corporate guidelines.</p><p>As a strategic business partner to the Cluster General Manager and Hotel Leadership Teams, the role drives talent development, Heartist engagement, organizational effectiveness and operational excellence while fostering a high-performance, inclusive and people-centric culture.</p><p>Key responsibilities: </p><ul><li><p><strong>Strategic Leadership:</strong> Develop and execute the cluster P&amp;C strategy, partnering with business leaders to align people priorities with operational and financial objectives.</p></li><li><p><strong>Talent Acquisition:</strong> Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent.</p></li><li><p><strong>Talent Development:</strong> Drive performance management, leadership development, learning initiatives, career progression and succession planning.</p></li><li><p><strong>Heartist Experience:</strong> Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture.</p></li><li><p><strong>Heartist Relations &amp; Compliance:</strong> Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures.</p></li><li><p><strong>Compensation &amp; Benefits:</strong> Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance.</p></li><li><p><strong>P&amp;C Operations:</strong> Ensure efficient delivery of P&amp;C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits.</p></li><li><p><strong>People Leadership:</strong> Lead, coach and develop the P&amp;C team, fostering accountability, collaboration and continuous improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field.</li><li>Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.</li><li>Minimum 8 10 years of progressive HR / P&amp;C experience within the hospitality industry in the UAE. </li><li>Minimum 3 5 years in a senior HR leadership or Director-level position.</li><li>Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.</li><li>Strong knowledge of UAE Labour Law and employment regulations.</li><li>Proven experience in talent management, succession planning and organisational development.</li><li>Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.</li><li>Strategic thinking and strong business acumen.</li><li>Excellent stakeholder management and influencing skills.</li><li>Strong leadership, coaching and people development capabilities.</li><li>Effective communication, negotiation and problem-solving skills.</li><li>High emotional intelligence, cultural awareness and adaptability.</li><li>Integrity, discretion and sound decision-making.</li><li>Passion for hospitality, people development and continuous improvement.</li></ul>

<p>Novotel &amp; Adagio Premium Dubai Al Barsha is seeking a professional and customer-focused Telephone Operator to join our team. As the first point of contact for our guests and a vital link between hotel departments, you will play a crucial role in delivering efficient and personalized communication services.</p><ul><li>Answer all incoming calls, both internal and external, with a warm and professional demeanor</li><li>Process guest requests, messages, wake-up calls, and complaints efficiently and accurately</li><li>Transfer calls to appropriate departments or guest rooms</li><li>Log all calls, requests, and complaints in the hotel's property management system</li><li>Maintain up-to-date knowledge of hotel services, outlets, promotions, and emergency procedures</li><li>Follow standard operating procedures for lost &amp; found, emergency calls, and VIP communication</li><li>Support interdepartmental communication and assist in guest-related coordination</li><li>Ensure guest privacy and security are maintained at all times</li><li>Handle wake-up call requests precisely and follow up on missed calls</li><li>Work closely with Front Office, Concierge, Housekeeping, and Engineering to fulfill guest requests</li><li>Provide information about local attractions, transportation, and services to guests as needed</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a similar role</li><li>Excellent verbal and written communication skills in English; knowledge of Arabic or other languages is a plus</li><li>Proficiency in hotel telephone systems and property management systems (e.g., Opera)</li><li>Exceptional guest service skills and impeccable telephone etiquette</li><li>Strong multitasking abilities and capacity to remain calm under pressure</li><li>High attention to detail and accuracy in handling messages and requests</li><li>Flexibility to work various shifts, including nights, weekends, and holidays</li><li>Basic computer skills and familiarity with office software</li><li>Strong problem-solving abilities and initiative</li><li>Ability to handle confidential information with discretion</li><li>A warm, energetic, and professional personality</li></ul>

<p><strong>The Role:</strong></p> <p>To generate revenue for the cluster by actively promoting and selling hotel products and services across multiple properties. The role focuses on building strong relationships with corporate clients, travel partners, and event organizers while achieving sales targets and supporting the cluster s strategic growth objectives.<strong> </strong></p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Generate new business. Prospect, qualify and secure new accounts across corporate, aviation, consulting, training, government-related, sports and other relevant business segments.</li> <li>Grow account production. Develop account plans, conduct regular sales calls and manage assigned accounts to increase contracted room nights, market share and repeat business.</li> <li>Manage the sales pipeline. Maintain a disciplined pipeline of qualified leads and opportunities, with next actions, expected value, decision-makers and accurate CRM updates.</li> <li>Handle corporate contracting. Prepare corporate rate proposals, negotiate within approved commercial guidelines and coordinate RFP submissions, renewals and negotiated-rate reviews.</li> <li>Sell the complete destination. Promote guestrooms, extended stays, meeting spaces, dining and recreational facilities; identify cross-selling opportunities with Meetings &amp; Events.</li> <li>Represent the hotel. Conduct client appointments, site inspections, familiarization visits, networking engagements and relevant trade activities.</li> <li>Partner internally. Work closely with Revenue Management, Reservations, Front Office, Finance and Events to ensure commercially sound offers and a smooth client experience.</li> <li>Review results. Monitor production against targets, analyse business won or lost, track competitor activity and recommend corrective action when needed.</li> </ul> <br> <br> Additional Information <br> <p>Your team and working environment:<br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits<br> Our commitment to Diversity &amp; Inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>At least 2 years experience in proactive hotel sales, ideally within Dubai/UAE corporate sales or an equivalent business-development role.</li> <li>Evidence of new-account acquisition and an existing network of corporate buyers, travel managers or business decision-makers is strongly preferred.</li> <li>Strong prospecting, negotiation, presentation and relationship-management skills; comfortable meeting clients independently.</li> <li>Sound understanding of hotel corporate contracting, RFPs, room revenue fundamentals and account production.</li> <li>Excellent written and spoken English; additional languages, particularly Arabic, are advantageous.</li> <li>Confident user of MS Office and CRM/sales reporting systems; valid UAE driving licence is an advantage.</li> </ul>

<p><strong>The Role:</strong> </p> <p>We're looking for an organized and detail-oriented Cluster Groups &amp; MICE Coordinator to join our dynamic team. In this role, you'll serve as a central point of communication and coordination for group-related initiatives, working collaboratively with internal teams, clients, and external stakeholders. You'll manage the complete lifecycle of group inquiries while maintaining accurate data systems and ensuring seamless operational execution. This position offers an excellent opportunity to develop your coordination skills in a fast-paced, customer-focused environment where your contributions directly impact client satisfaction and organizational efficiency.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Manage the full lifecycle of group inquiries, from initial request through rate loading and distribution, following established standard operating procedures</li> <li>Maintain accurate and up-to-date data across CRM systems and prepare detailed reports on group progress, performance metrics, and rate audits for leadership review</li> <li>Coordinate group block requirements and handle requests with flexibility and responsiveness</li> <li>Manage shared inboxes for group inquiries, prioritizing tasks and ensuring timely, professional responses to internal and external stakeholders</li> <li>Support the completion of RFP (Request for Proposal) processes for group accounts, including data collection, rate setup, and tracking to meet client requirements</li> <li>Ensure compliance with organizational guidelines and policies related to group reporting and procedures</li> <li>Organize and support client visits, site inspections, and familiarization trips to enhance client relationships</li> <li>Handle customer and agency inquiries related to group bookings promptly, escalating issues as needed to appropriate team members.</li> <li>Contribute innovative ideas and suggestions to improve operational efficiency, processes, and client engagement within the coordination function.</li> <li>Collaborate with cross-functional teams to streamline workflows and enable seamless execution of group initiatives.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>1 2 years of experience in a coordination, administrative support, or sales support role, preferably in hospitality, events, or group travel industries</li> <li>Proficiency in CRM systems and Microsoft Office tools, particularly Excel and PowerPoint</li> <li>Excellent organizational and time management skills with demonstrated ability to handle multiple priorities simultaneously</li> <li>Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders</li> <li>Exceptional attention to detail and accuracy in administrative and data management tasks</li> <li>Solid understanding of group booking processes and group travel coordination</li> <li>Ability to analyze data and prepare clear, comprehensive reports</li> </ul>

<br> <div>Job Description</div> <br> <p>Job Purpose</p> <p>The Cluster Director of Marketing is responsible for developing, leading and executing the hotel's overall marketing, public relations, communications and brand positioning strategies to drive revenue growth, enhance brand awareness, strengthen market presence and support the hotel's overall business objectives. The role ensures that all marketing initiatives are aligned with the hotel's business plan, brand standards, corporate guidelines, and service concepts. Working closely with the General Manager, Sales, Food &amp; Beverage, Revenue Management and E-Commerce teams, the Cluster Director of Marketing will develop integrated marketing strategies that maximize commercial performance, optimize marketing investments, strengthen customer engagement and position the hotel as a leading hospitality destination in its competitive market.</p> <p> </p> <p>Key Duties &amp; Responsibilities</p> <ol> <li>Develop and implement comprehensive annual marketing and communications strategies aligned with the hotel's business objectives, commercial priorities and brand positioning.</li> <li>Lead marketing campaigns to drive room revenue, Food &amp; Beverage sales, events, meetings, conferences and other revenue-generating business segments.</li> <li>Conduct market research, competitor analysis and consumer trend assessments to identify growth opportunities and strengthen the hotel's competitive positioning.</li> <li>Work closely with Sales, Revenue Management, E-Commerce and Food &amp; Beverage teams to develop targeted promotional strategies and maximize overall hotel revenue.</li> <li>Develop and execute public relations strategies, maintain strong relationships with local, regional, and international media and secure quality coverage across relevant communication channels.</li> <li>Oversee press releases, media interviews, editorial features, press familiarization trips, influencer collaborations and promotional events to enhance brand awareness and reputation.</li> <li>Develop and manage the annual marketing budget, allocate resources effectively, monitor expenditure and maximize return on marketing investment.</li> <li>Ensure consistent implementation of corporate brand standards, visual identity guidelines, communication protocols and marketing policies across all hotel activities.</li> <li>Lead internal and external communications to ensure consistent messaging, effective stakeholder engagement and alignment with corporate and hotel objectives.</li> <li>Oversee crisis communications, monitor media coverage and public sentiment and implement appropriate strategies to protect the hotel's reputation and brand integrity.</li> <li>Collaborate with E-Commerce and Digital Marketing teams to align digital campaigns, website content, social media, and online promotional activities with the hotel's commercial objectives.</li> <li>Establish measurable marketing KPIs, evaluate campaign effectiveness, monitor customer engagement and revenue contribution, and implement improvements based on performance insights.</li> <li>Lead and coordinate UAE cluster marketing activities, including joint campaigns, cross-property promotions, shared media initiatives, and collaborative revenue-generating opportunities.</li> <li>Develop and maintain partnerships with tourism boards, destination marketing organizations, corporate clients, lifestyle brands, media partners, and other relevant stakeholders to expand market reach.</li> <li>Coordinate the hotel's participation in major hospitality and travel exhibitions, including Arabian Travel Market (ATM), industry events, media engagements, and promotional activities.</li> <li>Drive collaborative promotional initiatives for Food &amp; Beverage outlets, loyalty programmes, seasonal offers, and partnership campaigns to increase customer engagement and incremental revenue.</li> <li>Work with the Responsible Business Coordinator to promote corporate social responsibility, sustainability, environmental initiatives, and community engagement in line with corporate standards.</li> <li>Prepare regular marketing performance reports, budget reviews, campaign analyses, and strategic recommendations for the General Manager and relevant corporate stakeholders.</li> <li>Stay informed about hospitality industry developments, emerging marketing technologies, competitor activities, and evolving customer expectations to identify opportunities for innovation and growth.</li> <li>Identify and implement initiatives to strengthen brand positioning, optimize marketing effectiveness, improve customer engagement, and support the hotel's long-term commercial success.</li> </ol> <br> <div>Qualifications</div> <br> <ol> <li>Significant experience in senior marketing leadership roles with proven track record of driving business results</li> <li>Strong expertise in strategic marketing, brand development, and integrated campaign execution</li> <li>Advanced proficiency in digital marketing strategy, performance marketing, and marketing analytics</li> <li>Demonstrated ability to influence stakeholders and collaborate effectively across multiple business units and departments</li> <li>Proven experience leading, developing, and motivating marketing teams to achieve organizational goals</li> <li>Strong financial acumen with experience managing P&amp;L responsibilities and marketing budgets</li> <li>Excellent analytical skills with the ability to interpret market data and translate insights into actionable strategies</li> <li>Proficiency with marketing technology platforms, analytics tools, and customer relationship management systems</li> <li>Outstanding written and verbal communication skills with the ability to present to senior leadership</li> <li>Experience developing content strategy and storytelling that resonates with target audiences</li> <li>Experience in the Middle Eastern market or familiarity with regional business practices and consumer behavior</li> <li>Knowledge of multi channel marketing and omnichannel customer engagement strategies</li> <li>Demonstrated expertise in crisis communication and reputation management</li> <li>Background in change management and organizational transformation initiatives</li> </ol> <br>

<strong>Company Description<br><br></strong><strong>OUR COMMITMENT TO DIVERSITY &amp; INCLUSION:<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>WHY WORK FOR ACCOR?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS<br><br><strong>Job Description<br><br></strong>The Cluster Director of People &amp; Culture is responsible for developing and implementing the People &amp; Culture strategy across Novotel &amp; Adagio Premium Dubai Al Barsha, ensuring alignment with business objectives, brand standards and corporate guidelines.<br><br>As a strategic business partner to the Cluster General Manager and Hotel Leadership Teams, the role drives talent development, Heartist engagement, organizational effectiveness and operational excellence while fostering a high-performance, inclusive and people-centric culture.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Strategic Leadership: Develop and execute the cluster P&amp;C strategy, partnering with business leaders to align people priorities with operational and financial objectives.</li><li>Talent Acquisition: Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent.</li><li>Talent Development: Drive performance management, leadership development, learning initiatives, career progression and succession planning.</li><li>Heartist Experience: Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture.</li><li>Heartist Relations &amp; Compliance: Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures.</li><li>Compensation &amp; Benefits: Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance.</li><li>P&amp;C Operations: Ensure efficient delivery of P&amp;C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits.</li><li>People Leadership: Lead, coach and develop the P&amp;C team, fostering accountability, collaboration and continuous improvement.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field.</li><li>Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.</li><li>Minimum 8–10 years of progressive HR / P&amp;C experience within the hospitality industry in the UAE. </li><li>Minimum 3–5 years in a senior HR leadership or Director-level position.</li><li>Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.</li><li>Strong knowledge of UAE Labour Law and employment regulations.</li><li>Proven experience in talent management, succession planning and organisational development.</li><li>Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.</li><li>Strategic thinking and strong business acumen.</li><li>Excellent stakeholder management and influencing skills.</li><li>Strong leadership, coaching and people development capabilities.</li><li>Effective communication, negotiation and problem-solving skills.</li><li>High emotional intelligence, cultural awareness and adaptability.</li><li>Integrity, discretion and sound decision-making.</li><li>Passion for hospitality, people development and continuous improvement.</li></ul>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br><strong>Job Description<br><br></strong><strong>Duty Engineer<br><br></strong><ul><li>Monitor and maintain mechanical, electrical, and HVAC systems to ensure optimal performance.</li><li>Troubleshoot and resolve technical faults or equipment failures promptly.</li><li>Perform routine preventive maintenance to reduce risk of breakdowns.</li><li>Respond quickly to emergencies, such as alarms or safety hazards, following protocols.</li><li>Keep detailed records of equipment status, maintenance work, and incidents.</li><li>Coordinate with other departments to address operational and technical needs.</li><li>Ensure compliance with safety regulations, company policies, and industry standards.</li><li>Support installation, commissioning, and testing of new equipment or systems as required.<br><br></li></ul><strong>Qualifications<br><br></strong>Your experience and skills include:<br><br><ul><li>Diploma or degree in Engineering (Mechanical, Electrical, or relevant field)</li><li>Relevant technical certifications (e.g., HVAC, electrical safety, mechanical maintenance)</li><li>Proven experience in maintenance, troubleshooting, and repair of engineering systems</li><li>Strong understanding of mechanical, electrical, and HVAC systems</li><li>Knowledge of health and safety regulations and compliance standards</li><li>Good problem-solving and analytical skills</li><li>Ability to work independently and handle emergencies calmly</li><li>Strong communication and teamwork skills</li><li>Computer literacy for logging reports and using maintenance management systems<br><br></li></ul>Additional Information<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><strong>Plumber<br><br></strong><ul><li>Install water supply and drainage systems in kitchens, bathrooms, and laundry areas</li><li>Repair leaks, clogged drains, broken pipes, faucets, and toilets</li><li>Respond promptly to emergency plumbing issues to minimize disruptions</li><li>Inspect and test plumbing systems for safety and compliance</li><li>Install and maintain water heaters and boilers for hot water supply</li><li>Ensure plumbing supports sanitation and hygiene standards (e.g., grease traps)</li><li>Connect and maintain appliances like dishwashers, ice machines, and washing machines</li><li>Coordinate with maintenance, housekeeping, and management teams</li><li>Maintain records of repairs, installations, and maintenance activities<br><br></li></ul><strong>Qualifications<br><br></strong>Your experience and skills include:<br><br><ul><li>Completion of a recognized plumbing apprenticeship or vocational training program</li><li>Knowledge of local plumbing codes and health regulations</li><li>Experience working with commercial plumbing systems, especially in hospitality settings</li><li>Ability to read blueprints and technical drawings</li><li>Strong troubleshooting and problem-solving skills</li><li>Physical stamina and manual dexterity for handling tools and equipment</li><li>Good communication skills for coordinating with teams and reporting issues<br><br></li></ul>Additional Information<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong><strong>OUR COMMITMENT TO DIVERSITY &amp; INCLUSION:<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>WHY WORK FOR ACCOR?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS<br><br><strong>Job Description<br><br></strong><ul><li>Lead the overall Engineering, Maintenance and Asset Management function across both hotels, ensuring operational excellence, safety, reliability and guest comfort.</li><li>Oversee the integrity and performance of all critical building infrastructure, including foundations, structure, MEP systems, chillers, HVAC, electrical, plumbing, water systems, lifts and life-safety systems.</li><li>Develop and implement comprehensive preventive and predictive maintenance strategies to maximise asset reliability and lifecycle.</li><li>Establish and maintain long-term asset management and replacement plans, identifying critical risks and investment priorities.</li><li>Lead major engineering projects, renovations, refurbishments and technical upgrades from concept and design through execution and handover.</li><li>Develop and manage Engineering CAPEX plans, budgets and business cases in partnership with the Cluster GM and Owning Company.</li><li>Act as the senior technical advisor to the Cluster GM and maintain regular engagement with the Owning Company Representative on asset condition, CAPEX, projects and technical risks.</li><li>Provide technical review and oversight of consultants, contractors, engineering designs, specifications, tenders and project delivery.</li><li>Ensure full compliance with local authority regulations, statutory requirements, fire and life-safety standards, brand standards and applicable engineering legislation.</li><li>Lead engineering risk management, emergency preparedness and business continuity planning for critical infrastructure.</li><li>Drive energy, water and utility optimisation across both properties, with a focus on cost efficiency and environmental performance.</li><li>Lead sustainability and engineering initiatives supporting the hotels’ ESG, energy-efficiency and carbon-reduction objectives.</li><li>Monitor engineering OPEX, utility costs, maintenance expenditure and contractor performance, identifying opportunities for operational and financial optimisation.</li><li>Establish engineering KPIs and monitor equipment availability, maintenance compliance, downtime, energy performance and project delivery.</li><li>Ensure engineering standards across guestrooms, public areas, BOH facilities and operational areas consistently support the guest experience.</li><li>Manage strategic supplier, contractor and technical service relationships, ensuring quality, compliance and value for money.</li><li>Lead, develop and engage the Engineering teams across both hotels, ensuring technical capability, succession and high-performance culture.</li><li>Partner closely with Operations, Finance, Security, P&amp;C and other stakeholders to ensure effective property and engineering management.</li><li>Provide clear technical recommendations, reports and investment proposals to senior management and ownership to support informed asset and business decisions.</li><li>Continuously identify opportunities to improve property value, operational efficiency, sustainability, asset longevity and overall engineering performance across the cluster.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Mechanical, Electrical, Civil, Building Services Engineering, Facilities Management or a related technical discipline.</li><li>Minimum 8–10 years’ engineering experience, preferably within upscale hospitality, commercial buildings or large-scale properties.</li><li>Minimum 3–5 years in a senior Engineering/Technical leadership role, ideally managing multiple properties or complex assets.</li><li>Proven experience managing hotel building infrastructure, MEP systems, chillers/HVAC, electrical, plumbing, life-safety and building systems.</li><li>Strong experience in CAPEX, major renovations, technical projects and asset lifecycle management.</li><li>Demonstrated knowledge of UAE/local authority regulations, statutory compliance, Civil Defense and HSE requirements.</li><li>Strong understanding of energy management, sustainability, utility optimization and ESG initiatives.</li><li>Experience managing engineering budgets, OPEX/CAPEX, contractors, consultants and technical suppliers.</li><li>Proven ability to work directly with General Managers, hotel leadership and property owners/representatives.</li><li>Strong commercial, analytical, project management and stakeholder management skills.</li><li>Professional engineering certification or membership with a recognized engineering body is preferred.</li><li>Hotel engineering experience within an international hospitality group and exposure to multi-property/cluster operations would be an advantage.</li></ul>

<strong>Job Description<br><br></strong><strong>Company Description<br><br></strong><strong>Join us at Accor, where life pulses with passion!<br><br></strong>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br><strong>Hospitality is a work of heart,<br><br></strong><strong>Join us and become a Heartist®.<br><br></strong><strong><strong>Job Description<br><br></strong></strong><ul><li>Responsible for producing and preparing ingredients and mise en place for all pastry and bakery products to ensure the highest quality at all times.</li><li>Assist the Jr. Sous Chef in daily pastry production and recipe execution.</li><li>Maintain cleanliness and hygiene standards of the pastry kitchen, including equipment sanitisation and workspace organisation.</li><li>Follow recipes, food safety protocols, and HACCP standards consistently.</li><li>Support daily hotel operations, buffet, and banquet requirements with attention to detail and timeliness.</li><li>Maintain good teamwork, discipline, and professional conduct at all times.</li><li>Coordinate functions and activities with other Food &amp; Beverage Departments to ensure seamless service delivery.</li><li>Monitor stock levels and manage inventory of pastry ingredients and supplies, reporting shortages to the Jr. Sous Chef.</li><li>Operate and maintain pastry equipment safely and efficiently, reporting any malfunctions or maintenance needs.</li><li>Perform quality control checks on finished products to ensure consistency and adherence to established standards.</li><li>Assist in portion control and cost management to minimise waste and maintain profitability.</li><li>Contribute to the development and refinement of pastry presentations and plating standards for service excellence.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 2–3 years of experience in a similar pastry or bakery position.</li><li>Comprehensive knowledge of food safety, hygiene standards, and HACCP protocols.</li><li>Proficiency in operating standard pastry equipment and machinery safely and efficiently.</li><li>Ability to lead and support the team in a dynamic and fast-paced environment.</li><li>Proven experience in high-volume pastry production within a hotel.</li><li>Strong attention to detail with demonstrated ability to maintain consistent quality standards.</li><li>Excellent organisational and time management skills with the ability to prioritise multiple tasks.</li><li>Experience in inventory management and cost control within a food production setting.</li><li>Knowledge of contemporary pastry techniques and presentation standards.</li><li>Strong communication and teamwork skills with the ability to collaborate effectively across departments.<br><br></li></ul>Additional Information<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://www.accorhotels.com/ Job Function: Food &amp; Beverage Services Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong><strong>The Role:</strong> The Waiter / Waitress is responsible for providing efficient and professional food and beverage service to guests, ensuring a high level of customer satisfaction. This role involves taking orders, serving food and beverages, and maintaining cleanliness and service standards within the outlet.<br><br><strong>Key Deliverables And Responsibilities<br><br></strong><ul><li>Welcome guests warmly and present menus.</li><li>Take accurate food and beverage orders.</li><li>Serve food and beverages promptly and professionally.</li><li>Check on guests regularly to ensure satisfaction.</li><li>Input orders into the POS system accurately.</li><li>Coordinate with kitchen and bar teams to ensure timely service.</li><li>Ensure special requests and dietary requirements are communicated properly.</li><li>Prepare tables before service (mise en place).</li><li>Ensure tables are clean, properly set, and organized at all times.</li><li>Clear and reset tables efficiently after guest departure.</li><li>Recommend menu items, specials, and promotions.</li><li>Encourage upselling to enhance guest experience and increase revenue.</li><li>Maintain cleanliness of the service area and equipment.</li><li>Follow food safety (HACCP) and hygiene standards.</li><li>Adhere to health and safety regulations at all times.</li><li>Present bills accurately and process payments when required.</li><li>Handle cash and card transactions responsibly.</li><li>Work closely with colleagues to ensure smooth service operations.</li><li>Assist other team members during busy periods.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience as a Waiter/Waitress in a hotel, restaurant, or hospitality environment is preferred.</li><li>Knowledge of food and beverage service procedures.</li><li>Good command of English; additional languages are an advantage.</li><li>Positive attitude, professional appearance, and strong customer-service orientation.</li><li>Ability to work effectively in a fast-paced and multicultural environment.</li><li>Willingness to work flexible shifts, weekends, and public holidays.</li><li>Ability to work as part of a team and maintain good communication with colleagues.<br><br></li></ul>Additional Information<br><br><strong>Your Team And Working Environment<br><br></strong>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>Novotel Sharjah Expo Center, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business &amp; leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant.<br><br><strong>Job Description<br><br></strong><ul><li>Greet and welcoming guests to their tables.</li><li>Prepare tables by setting up linens, silverware and glasses.</li><li>Present menu and provide detailed information, serve food &amp; beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.</li><li>Responsible for the food hygiene and safety of the outlet by ensuring that all equipment’s are working properly and are trained to work safely with it.</li><li>Perform opening and closing procedures established for the assigned outlet.</li><li>Assist in conducting monthly inventory checks on all operating equipment and supplies.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Proven work experience as a Waiter or Waitress.</li><li>Strong interpersonal and problem solving abilities.</li><li>Fluency in English.</li><li>Experienced in operating the MICROS POS system.<br><br></li></ul>Additional Information<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong>

<strong>Company Description<br><br></strong><strong>Join us at Accor, where life pulses with passion!<br><br></strong>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br><strong>Hospitality is a work of heart,<br><br></strong><strong>Join us and become a Heartist®.<br><br></strong><strong>Job Description<br><br></strong>The Hostess is responsible for creating a warm, welcoming first impression for all guests. She manages reservations, greets guests upon arrival, and coordinates seating to ensure smooth restaurant operations and a pleasant dining experience.<br><br><strong>Maintain Complete Knowledge Of<br><br></strong><ul><li>Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP’s</li><li>Scheduled in-house group activities, locations and times</li><li> All department policies / service procedures</li><li>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>Communicate reservation /cancellation changes to management as they arise throughout the shift.</li><li>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>Ensure that all menu’s, check folders are cleaned and in sufficient quantity.</li><li>Ensure that the hostess stand is cleaned and organized.</li><li>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>Greet the guests at the entrance of the restaurant</li><li>Seat Guest accordingly to floor plan / being fair to each F&amp;B Attendant.</li><li>Show guests their table which has been designated to them</li><li>Ensure that the guests are pleased with their table.</li><li>Present the open menu to the guest.</li><li>Ensure that the tables are set to the best service of the guest.</li><li>Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>Be familiar with hotel services / activities to respond to guest inquiries accurately.</li><li>To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.</li><li>To assist in Menu printing.</li><li>To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel standards.</li><li>To maintain good working relationships with colleagues and all other departments.</li><li>To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>1 year of experience in 4–5-star hotel.</li><li>Desirable: Female candidate. English speaker. Arabic and French are a plus.</li><li>Previous experience in a Guest Service or Hostess role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Pleasant, professional appearance and grooming.</li><li>Strong organizational skills and ability to multitask.<br><br></li></ul>Additional Information<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS