Airline Ticketing Agent Jobs

???? We're Hiring: Airline Alliance Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an aviation-focused organization committed to expanding global connectivity through strategic airline partnerships, commercial collaboration, and customer-centric network development. Our distributed teams collaborate across Commercial, Network Planning, Revenue Management, Sales, Marketing, Customer Experience, Operations, Finance, Legal, Alliance Partners, and Executive Leadership to create seamless travel experiences and sustainable business growth. The Role We are seeking an experienced Airline Alliance Manager to lead airline partnership strategies, alliance governance, and commercial collaboration initiatives. The ideal candidate will oversee strategic airline relationships, codeshare and interline partnerships, alliance performance, joint business initiatives, and cross-functional coordination while ensuring mutually beneficial partnerships that enhance network reach, customer value, and revenue growth. Key Responsibilities Develop and implement airline alliance strategies, partnership frameworks, and commercial collaboration plans aligned with organizational objectives and network expansion goals. Lead the management of airline alliances, codeshare agreements, interline partnerships, joint ventures, loyalty partnerships, and strategic aviation collaborations. Collaborate with Network Planning, Revenue Management, Sales, Marketing, Customer Experience, Operations, Finance, Legal, Digital, Airport Operations, and Executive Leadership to maximize alliance performance. Identify, evaluate, negotiate, and onboard new airline partners while strengthening relationships with existing alliance members and strategic partners. Coordinate commercial initiatives including network optimization, schedule coordination, route development, pricing alignment, joint marketing campaigns, and customer experience improvements. Oversee alliance governance, steering committee meetings, partnership reviews, performance scorecards, and executive engagement with airline partners. Monitor alliance agreements to ensure compliance with contractual obligations, regulatory requirements, service-level commitments, and operational standards. Analyze alliance performance, passenger traffic, route profitability, revenue contribution, market share, connectivity, and customer satisfaction to identify growth opportunities. Support joint business planning, alliance integration projects, digital collaboration initiatives, and shared customer service enhancements. Coordinate cross-functional issue resolution involving operational performance, schedule disruptions, baggage handling, loyalty programs, ticketing, and customer service. Monitor key performance indicators (KPIs) including alliance revenue, codeshare performance, passenger growth, route profitability, customer satisfaction, partner engagement, network connectivity, on-time performance, and commercial return on investment (ROI). Conduct market analysis, competitive benchmarking, alliance performance reviews, risk assessments, partnership evaluations, and continuous improvement initiatives. Ensure compliance with UAE aviation regulations, international aviation agreements, competition laws, consumer protection requirements, IATA standards, and organizational governance policies. Manage alliance budgets, commercial investments, partnership contracts, technology integrations, consulting engagements, and strategic alliance initiatives. Drive digital transformation through artificial intelligence (AI)-powered network analytics, predictive demand forecasting, alliance performance dashboards, automated partner reporting, workflow automation, and business intelligence solutions. Utilize Sabre, Amadeus, Navitaire, SITA, Salesforce, Microsoft 365, Power BI, Tableau, SAP, CRM platforms, airline reservation systems, revenue management systems, and aviation analytics tools to optimize alliance performance and generate actionable insights. Prepare executive dashboards, alliance performance reports, commercial business reviews, partnership evaluations, revenue analyses, strategic proposals, and recommendations for senior leadership. Lead, mentor, and develop alliance specialists, commercial analysts, partnership managers, and cross-functional teams while fostering a culture of collaboration, innovation, customer focus, accountability, and continuous improvement. Requirements Bachelor's degree in Aviation Management, Business Administration, International Business, Marketing, Economics, Transportation Management, or a related field. Master's degree in Aviation Management, Business Administration (MBA), International Business, Strategic Management, or a related discipline is highly advantageous. Professional certifications in IATA Airline Management, Aviation Commercial Management, Project Management Professional (PMP), Commercial Strategy, or equivalent are preferred. Minimum 5 years of experience in airline alliances, commercial aviation, network planning, revenue management, aviation partnerships, airline sales, or related roles. At least 2 years of experience managing airline partnerships, alliance programs, commercial agreements, network development initiatives, or cross-functional aviation projects preferred. Strong understanding of airline alliances, codeshare agreements, interline operations, network planning, aviation commercial strategy, revenue management, customer loyalty programs, aviation regulations, and partnership governance. Experience with Sabre, Amadeus, Navitaire, SITA, Salesforce, Microsoft Office Suite, Power BI, Tableau, SAP, CRM platforms, airline reservation systems, revenue management systems, and aviation analytics tools. Familiarity with AI-powered aviation analytics, predictive network planning, digital partnership platforms, customer journey analytics, automated reporting solutions, and advanced commercial intelligence technologies is highly advantageous. Strong leadership, communication, negotiation, stakeholder management, analytical thinking, project management, budgeting, commercial acumen, and problem-solving skills. Ability to manage multiple alliance initiatives while balancing commercial priorities, partner expectations, regulatory requirements, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed commercial teams, airline partners, airports, aviation authorities, technology providers, executives, and global stakeholders, with occasional travel for alliance meetings, industry conferences, partner negotiations, route planning sessions, and strategic business reviews as required. What We Offer Fully remote work arrangement with flexible collaboration across global commercial aviation, network planning, and alliance management teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and aviation commercial leadership growth opportunities. Exposure to AI-powered aviation technologies, advanced network analytics, digital partnership platforms, and next-generation commercial aviation solutions. Collaborative culture focused on innovation, customer experience, operational excellence, accountability, and continuous improvement. Opportunity to shape global air travel by building strategic airline partnerships that expand connectivity, enhance customer experiences, and drive sustainable commercial success.

<ul><li>Oversee the end-to-end processing of all UAE visa applications, ensuring accuracy, compliance, and timely submission to immigration authorities.</li><li>Manage complex flight bookings and itinerary planning for diverse client needs, optimizing routes and fares while adhering to travel policies.</li><li>Develop and implement efficient ticketing procedures, leveraging GDS systems and airline fare rules to maximize revenue and minimize errors.</li><li>Act as the primary point of contact for complex visa and ticketing inquiries, providing expert guidance and resolving escalated issues with professionalism.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5-7 years of progressive experience in UAE visa processing and international ticketing within the travel industry.</li><li>Proven expertise in major Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo, with advanced booking and ticketing capabilities.</li><li>In-depth knowledge of UAE immigration laws, visa categories, application procedures, and required documentation.</li><li>Exceptional understanding of international airfare construction, fare rules, and complex ticketing strategies.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Design and sell international and regional holiday packages.</p></li><li><p>Handle flight reservations, ticketing, reissues, and refunds using GDS systems.</p></li><li><p>Recommend destinations, hotels, cruises, tours, and travel experiences.</p></li><li><p>Prepare travel quotations and itinerary proposals.</p></li><li><p>Book flights, hotels, transfers, attractions, travel insurance, and other travel services.</p></li><li><p>Achieve individual sales and revenue targets.</p></li><li><p>Build strong relationships with clients and generate repeat business.</p></li><li><p>Provide excellent customer service before, during, and after travel.</p></li><li><p>Stay updated on airline promotions, visa requirements, and travel trends.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential</strong></p><ul><li><p>Filipino nationality preferred.</p></li><li><p>Minimum 2 years of experience in a travel agency, tour operator, or travel consultancy role.</p></li><li><p>Strong experience in selling holiday packages and leisure travel.</p></li><li><p>Proficiency in GDS systems such as:</p><ul><li><p>Amadeus</p></li><li><p>Galileo</p></li><li><p>Sabre</p></li></ul></li><li><p>Knowledge of airline fares, ticketing procedures, reissues, and refunds.</p></li><li><p>Excellent communication and sales skills.</p></li><li><p>Ability to meet sales targets and work in a fast-paced environment.</p></li><li><p>Proficiency in English and Tagalog.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>UAE travel industry experience.</p></li><li><p>Existing customer base or travel sales network.</p></li><li><p>Knowledge of visa services and travel insurance.</p></li><li><p>Experience with both inbound and outbound tourism.</p></li></ul><br><p><strong>What we offer:</strong></p><p>Competitive Salary Package Attractive Sales Commissions &amp; Performance Incentives Career Growth Opportunities Professional and Friendly Work Environment UAE Employment Benefits as per Labour Law </p><p></p></section>

Job Title: MS Dynamics CRM Tester Experience: 8+ Years Location: Abu Dhabi UAE (work from office 5 days a week) Job Summary We are looking for an experienced MS Dynamics CRM Tester with strong expertise in the Airline Booking/Reservation domain and Automation Testing using Selenium Java to join our QA team. The role involves validating CRM workflows, integrations, and end-to-end airline booking journeys across web, mobile, API, and automation frameworks while collaborating with onsite and offshore teams. Key Responsibilities · Perform functional, integration, system, regression, and automation testing for Microsoft Dynamics CRM (Dynamics 365) applications. · Design, develop, and maintain automation test scripts using Selenium Web Driver with Java. · Validate end-to-end airline booking workflows, including flight search, reservations, ticketing, payments, check-in, loyalty programs, cancellations, and customer service modules. · Create and execute test cases, test plans, automation suites, and test scenarios based on business requirements and user stories. · Test CRM integrations with airline systems such as booking engines, payment gateways, loyalty platforms, and third-party APIs. · Perform API testing using Postman/REST clients. · Execute SQL queries for backend data validation. · Work closely with Business Analysts, Developers, and Product Owners across onsite (Abu Dhabi) and offshore teams. · Participate in Agile/Scrum ceremonies and contribute to sprint planning and release cycles. · Log, track, and manage defects using JIRA/Azure Dev Ops. · Support UAT cycles, production release validation, and automation regression execution Required Skills & Experience · 8+ years of experience in Software Testing/QA. · Hands-on testing experience in Microsoft Dynamics CRM (Dynamics 365). · Strong experience in the Airline Booking/Reservation domain with knowledge of booking, ticketing, check-in, loyalty, and ancillary services. · Hands-on Automation Testing experience using Selenium Web Driver with Java. · Experience in building and maintaining automation frameworks using Selenium, Java, Test NG/JUnit, and Maven/Gradle. · Experience in API testing and integration testing using Postman/REST Assured. · Experience with SQL for data validation. · Strong understanding of STLC, SDLC, and Agile methodologies. · Experience with Test Management and Defect Tracking tools (JIRA/Azure Dev Ops). · Excellent analytical, problem-solving, and communication skills. · Experience working with distributed onsite/offshore teams.

<p><strong>System Administration & Cloud Services</strong></p><ul><li><p>Administer and maintain <strong>Microsoft 365</strong> tenant services, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID (Azure AD).</p></li><li><p>Manage domain portfolios, DNS settings, SSL certificates, and web hosting transfers across registrars (e.g., PDR, GoDaddy, Bluehost).</p></li><li><p>Monitor and maintain company network infrastructure, including routers, firewalls, VPNs, switches, and Wi-Fi access points.</p></li><li><p>Perform regular system backups, disaster recovery drills, and maintain business continuity plans.</p></li></ul><p><strong>Travel & Tourism Systems Integration</strong></p><ul><li><p>Maintain and support travel-specific software, global distribution systems (<strong>GDS</strong> like Amadeus, Sabre, or Galileo), and online booking engines (OBEs).</p></li><li><p>Coordinate with third-party software vendors, payment gateway providers, and IT service providers to resolve technical issues quickly.</p></li><li><p>Ensure seamless API connectivity and data flow between frontend tourism portals, CRM systems, and backend accounting modules.</p></li></ul><p><strong>Cybersecurity & IT Compliance</strong></p><ul><li><p>Implement and enforce strict cybersecurity policies, multi-factor authentication (MFA), endpoint protection, and spam/phishing filters.</p></li><li><p>Manage WHOIS privacy, domain locks, and theft protection mechanisms to prevent unauthorized service disruptions or security breaches.</p></li><li><p>Oversee data protection compliance, ensuring customer booking details and payment transactions remain secure and confidential.</p></li></ul><p><strong>Technical Support & Operations</strong></p><ul><li><p>Provide Tier 1 & 2 technical support for hardware, software, printing, and networking issues for all staff members.</p></li><li><p>Manage hardware lifecycle, including procurement, deployment, inventory tracking, and maintenance of laptops, desktops, and peripheral devices.</p></li><li><p>Onboard and offboard employees, managing user permissions, email account provisioning, and device setups.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Experience:</strong> Minimum <strong>3–5 years</strong> of hands-on experience as an IT Administrator, System Administrator, or Senior IT Support Specialist, preferably within the <strong>Travel & Tourism</strong> or hospitality sector.</p></li><li><p><strong>Technical Skills:</strong></p><ul><li><p>Strong expertise in <strong>Microsoft 365</strong> administration, DNS management (MX, SPF, DKIM, DMARC), and domain maintenance.</p></li><li><p>Practical knowledge of network configuration (TCP/IP, LAN/WAN, Firewalls, VPNs) and cybersecurity fundamentals.</p></li><li><p>Familiarity with GDS platforms (Amadeus, Sabre) and travel agency ERP/booking systems.</p></li></ul></li><li><p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, System Engineering, or a related field.</p></li><li><p><strong>Certifications (Preferred):</strong> Microsoft Certified: Systems Administrator / Azure Fundamentals, CCNA, or CompTIA Security+.</p></li><li><p><strong>Key Competencies:</strong></p><ul><li><p>Excellent troubleshooting, analytical, and problem-solving skills.</p></li><li><p>Strong communication skills in English (Arabic is a plus).</p></li><li><p>Ability to handle urgent technical incidents with minimal downtime in a fast-paced environment.</p></li></ul></li></ol>

Location: Dubai, UAE (Client Site) Salary: AED 25,000 – AED 28,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 8–12+ years of relevant experience Reference: FZ-AE-416<br>Cinergie Digital is hiring a Senior IT Project Manager to drive large-scale programmes across airline reservation, inventory, and revenue-management domains. You will lead cross-functional teams, own complex delivery roadmaps, and ensure booking, pricing, availability, and revenue-management systems integrate cleanly and go live on time. The role works simultaneously with multiple airline customers, external solution providers, GDS partners, and internal engineering teams, and is accountable for delivery quality, budget, and stakeholder confidence across every engagement.<br>Key Responsibilities Lead end-to-end delivery of airline reservation and revenue-management projects — from scoping, estimation, and planning through build, testing, deployment, and hypercare. Manage multiple customer engagements in parallel, keeping requirements, timelines, resourcing, and deliverables aligned across each without letting one starve another. Coordinate with third-party solution providers, GDS partners, and technology vendors to ensure smooth integration, clear ownership of interfaces, and enforceable delivery commitments. Oversee system migrations, API integrations, EDIFACT/NDC message flows, and platform enhancements, including cutover planning, data reconciliation, and rollback readiness. Drive risk management, change control, and stakeholder communication across diverse airline environments; maintain a live risk register and a formal change-impact process. Ensure compliance with industry standards (IATA, PADIS, NDC) and internal quality frameworks, planning certification and testing time into every roadmap. Translate business needs into actionable technical requirements for engineering and product teams, and arbitrate when business and engineering disagree on intent. Monitor KPIs, project budgets, and delivery performance; report clearly to senior stakeholders and drive continuous improvement in delivery practice.<br>Required Technical Skills Hands-on delivery experience with airline reservation systems, PSS, GDS connectivity, revenue management, or inventory control platforms is required — not adjacent travel-industry exposure. Working knowledge of EDIFACT and NDC message flows, API-based integrations, and large-system migration approaches at a level that lets you hold technical conversations with engineers and vendors. Solid understanding of SDLC, Agile and Waterfall methodologies, and technical delivery processes, with the judgement to choose and blend models per engagement. Proven vendor and partner management, including GDS partners and external technology providers, with experience structuring governance across three or more parties. Structured risk, change-control, and budget management across multi-stakeholder programmes, using leading indicators rather than end-of-phase surprises. Familiarity with IATA, PADIS, and NDC standards and how they shape scope, certification, and timelines. PMP, PRINCE2, or a recognised Agile certification is a plus.<br>Candidate Profile8+ years of project management experience, including large enterprise or multi-stakeholder programmes with fixed regulatory or seasonal deadlines. Proven ability to manage multiple customers and vendors concurrently without losing delivery quality or stakeholder trust. Excellent communication, negotiation, and stakeholder-management skills at senior and executive level; delivers bad news early, with options and a recommendation. Comfortable operating in fast-moving airline environments where priorities shift and standards are non-negotiable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Manage airline reservations, ticket issuance, reissuance, changes, cancellations and refunds in accordance with airline rules and company procedures.</li><li>Use <b>Amadeus and other Global Distribution Systems (GDS)</b> to manage bookings and reservations.</li><li>Assist customers with itinerary changes, fare information and travel-related enquiries.</li><li>Maintain accurate booking records and coordinate with airlines and travel partners.</li><li>Follow ticketing procedures and maintain a high standard of accuracy and customer service.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Mandatory:</b> Completion of a recognized airline-ticketing course that meets the applicable training requirements. Candidates must be able to provide the required certificate verification or endorsement documentation.</li><li><b>Preferred:</b> Two to four years of relevant airline-ticketing, reservations or travel-consultancy experience.</li><li><b>Preferred:</b> Practical experience with <b>Amadeus GDS</b>; experience with Sabre, Travelport or other GDS platforms is an advantage.</li><li>Knowledge of airline fares, ticket issuance, reissuance, exchanges, cancellations and refunds.</li><li>Strong attention to detail, communication skills and customer-service orientation.</li><li>Ability to work full-time from the company's UAE office.</li></ul><p><br></p></div>

<ul><li><p>Manage airline reservations, ticket issuance, reissuance, changes, cancellations and refunds in accordance with airline rules and company procedures.</p></li><li><p>Use <strong>Amadeus and other Global Distribution Systems (GDS)</strong> to manage bookings and reservations.</p></li><li><p>Assist customers with itinerary changes, fare information and travel-related enquiries.</p></li><li><p>Maintain accurate booking records and coordinate with airlines and travel partners.</p></li><li><p>Follow ticketing procedures and maintain a high standard of accuracy and customer service.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Mandatory:</strong> Completion of a recognized airline-ticketing course that meets the applicable training requirements. Candidates must be able to provide the required certificate verification or endorsement documentation.</p></li><li><p><strong>Preferred:</strong> Two to four years of relevant airline-ticketing, reservations or travel-consultancy experience.</p></li><li><p><strong>Preferred:</strong> Practical experience with <strong>Amadeus GDS</strong>; experience with Sabre, Travelport or other GDS platforms is an advantage.</p></li><li><p>Knowledge of airline fares, ticket issuance, reissuance, exchanges, cancellations and refunds.</p></li><li><p>Strong attention to detail, communication skills and customer-service orientation.</p></li><li><p>Ability to work full-time from the company's UAE office.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for a<strong>&nbsp;QA Manager&nbsp;</strong>for&nbsp;one of our partners, a global leader in consulting, digital transformation, technology and engineering services.</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>QA Manager</strong> with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.</p><br><p><em><strong>This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).</strong></em></p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage QA activities across mid-to-large digital transformation projects. </li><li> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance. </li><li> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities. </li><li> Lead QA teams and mentor test engineers to ensure high-quality project delivery. </li><li> Coordinate testing across Web, Mobile, Middleware, and Interface applications. </li><li> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle. </li><li> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms. </li><li> Track testing progress, manage risks, and communicate project status to key stakeholders. </li><li> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects. </li><li> Drive continuous improvements in QA processes, methodologies, and best practices.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Job Title</span></b></p><br><br>Head of Airports &amp; Borders<p>Amadeus Business Consulting (ABC) is a global unit and an integral part of the <b>GSS – Global Accounts &amp; Strategic Sales</b> organization within the Amadeus Travel Unit.</p><br><br><p>Our mission is to provide business consulting and transformation services to the travel industry for lasting business outcomes — acting as a <b>Trusted Advisor to our customers and Growth Accelerator to Amadeus</b>.</p><br><br><br><p><b>About the Role</b></p><br><br><br><p>As Amadeus Business Consulting evolves into a strategic, customer-vertical organization, the <b>Head of Airports &amp; Borders</b> will lead the Airports &amp; Borders vertical, covering airports, border management, seamless travel, and biometrics.</p><br><br><p>The role owns the vertical’s value proposition, senior customer stakeholders, and growth agenda across airports, border management, and the seamless travel and biometrics domain.</p><br><br><p>The role proactively drives direct consulting revenue and the pull-through of Amadeus solutions (ACV), delivered through the Regions on a shared, centralized pool of consultants.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Own and grow the Airports &amp; Borders vertical</b></p><br><br><ul><li>Define the vertical’s value proposition and multi-year strategy.</li><li>Build the pipeline and drive both direct consulting revenue and influenced Amadeus solution revenue (ACV).</li><li>Develop business across airports, border and immigration authorities, and seamless travel and biometrics customers.</li></ul><br><p><b>Own senior customer stakeholders</b></p><br><br><ul><li>Build and sustain Trusted Advisor relationships with C- and D-level leaders at airports, <b>Air Navigation Service Providers (ANSPs)</b>, border agencies, and travel-facilitation bodies.</li><li>Provide analytical insight and business judgment to support senior customer decision-making.</li></ul><br><p><b>Deliver through the Regions and shared Delivery Pool</b></p><br><br><ul><li>Work with the Regions and shared Delivery Pool to deliver the vertical’s consulting engagements.</li><li>Build the vertical’s intellectual property together with Operations &amp; Capabilities, including repeatable offers, value studies, and thought leadership.</li><li>Further develop the <b>Seamless Travel and biometrics</b> proposition within the vertical.</li></ul><br><p><b>Build and lead the vertical team</b></p><br><br><ul><li>Recruit, develop, and mentor consultants and SMEs anchored to Airports &amp; Borders.</li><li>Grow domain expertise and bench strength as the practice scales from launch through steady state.</li></ul><br><p><b>Contribute to ABC’s strategy and operating model</b></p><br><br><ul><li>Contribute to ABC’s strategy and operating model as a member of the Head of ABC’s leadership team.</li><li>Shape resourcing and cross-vertical initiatives.</li><li>Contribute to the shift of ABC from a support-and-delivery function into a strategic capability.</li><li>Represent ABC and Amadeus as a thought leader in airports, borders, and seamless travel.</li></ul><br><p><b>About You</b></p><br><br><p>You bring senior experience in consulting, strategy, or a relevant industry environment, with experience working with senior stakeholders and developing business opportunities.</p><br><br><p>You will ideally bring:</p><br><br><ul><li>Significant experience in <b>management consulting, business consulting, strategy, or a related advisory environment</b>.</li><li>Knowledge of the <b>airport, aviation, border management, immigration, seamless travel, or biometrics ecosystem</b>.</li><li>Experience defining strategies, value propositions, and growth agendas.</li><li>Experience developing consulting pipelines and driving consulting revenue.</li><li>Experience engaging with <b>C-level and senior executive stakeholders</b>.</li><li>Degree from a reputable university, preferably with an MBA or equivalent advanced degree.</li><li>Experience recruiting, developing, and mentoring consultants or subject-matter experts.</li><li>Experience working effectively across a global, matrix organization and collaborating with Regional teams and shared delivery functions.</li><li>Strategic, analytical, and commercial capabilities, combined with sound business judgment.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to represent ABC and Amadeus as a thought leader within the industry.</li></ul><br><p><b>Why Amadeus?</b></p><br><br><br><p>At Amadeus, we are helping shape the future of travel through technology, industry expertise, and collaboration with organizations across the travel ecosystem.</p><br><br><br><p>As <b>Head of Airports &amp; Borders</b>, you will have the opportunity to shape a strategic area at the intersection of <b>aviation, travel technology, consulting, and the future of seamless travel</b>. You will work with senior industry stakeholders and collaborate across Amadeus to help address some of the most important challenges facing airports, borders, and the wider travel industry.</p><br><br><p>This is an opportunity to contribute to the evolution of a global consulting capability while helping create meaningful outcomes for customers and the industry.</p><br><br><br><p><b>What can we offer you?&nbsp;</b></p><br><br><p><b> </b>A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.&nbsp;&nbsp;</p><br><br><p> A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.&nbsp;&nbsp;</p><br><br><p> Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.&nbsp;&nbsp;</p><br><br><p> A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.&nbsp;&nbsp;</p><br><br><p> A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.&nbsp;&nbsp;</p><br><br><p> A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.&nbsp;&nbsp;</p><br><br><p> A diverse and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.&nbsp;&nbsp;</p><br><br><p> A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.&nbsp;&nbsp;</p><br><br><br><p>#LI-EMEA</p><br><br><br><br><br><br><p><span><b>Diversity &amp; Inclusion</b></span></p><br><br><br><p>Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and&nbsp;as a role model for an inclusive employee experience. &nbsp;</p><br><br><br><p>Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. &nbsp;</p><br><br><br><br><br><p><span><b>Be aware of recruitment scams</b></span></p><br><br><p>Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Travel Consultant – Corporate &amp; VIP Travel</b></p><p><b>Company Location:</b> JAFZA, Dubai, UAE</p><p>We are seeking an experienced, highly organised, and service-oriented <b>Travel Consultant</b> to join our team in JAFZA, Dubai. The successful candidate will be responsible for managing end-to-end corporate, executive, and VIP travel arrangements for our C-Level Management, CEO and family, and employees, ensuring seamless travel experiences, competitive pricing, and exceptional service standards.</p><p>In this role, you will handle a wide range of domestic and international travel requirements, including flight reservations, ticketing, hotel bookings, airport transfers, visa arrangements, holiday packages, cruises, and group travel. You will work closely with senior management, HR, airlines, hotels, and travel service providers to coordinate travel efficiently while maintaining strict confidentiality and attention to detail.</p><p>We are looking for a proactive professional with strong expertise in <b>Amadeus/Sabre reservation systems, airline fare rules, and international ticketing</b>, who can independently manage complex itineraries, urgent requests, last-minute changes, and travel disruptions. The ideal candidate should possess excellent communication, negotiation, and problem-solving skills, with a strong commitment to customer satisfaction.</p><p>Key Responsibilities</p><ol><li><b>Flight Reservations &amp; Ticketing:</b> Manage domestic and international flight bookings, ticket issuance, reissuance, cancellations, refunds, schedule changes, and fare calculations using Amadeus/Sabre GDS systems.</li><li><b>Corporate &amp; Executive Travel:</b> Coordinate end-to-end travel arrangements for C-Level executives, senior management, employees, and business visitors, ensuring cost-effective and convenient travel solutions.</li><li><b>VIP &amp; Family Travel:</b> Organise personalised travel arrangements for the CEO and family, including premium flights, luxury hotels, private transfers, holiday packages, sightseeing tours, cruises, and special travel requirements.</li><li><b>Hotels &amp; Ground Arrangements:</b> Arrange hotel reservations, airport transfers, transportation, tours, and other travel-related services while ensuring quality and competitive pricing.</li><li><b>Visa &amp; Travel Documentation:</b> Coordinate visa applications, travel insurance, entry requirements, and other necessary travel documentation in accordance with destination-specific regulations.</li><li><b>Supplier Coordination &amp; Negotiation:</b> Liaise with airlines, hotels, destination management companies (DMCs), and travel agencies to obtain quotations, negotiate favourable rates, and secure suitable travel arrangements.</li><li><b>Urgent Travel Support:</b> Handle last-minute bookings, itinerary changes, flight disruptions, cancellations, and emergency travel requirements promptly and efficiently.</li><li><b>Group Travel Management:</b> Coordinate group bookings, business delegations, conferences, corporate events, and family travel involving multiple destinations and travellers.</li><li><b>Invoice Verification &amp; Record Management:</b> Verify supplier invoices, reconcile statements of account (SOA), monitor refunds and credits, and maintain accurate travel booking and expense records.</li><li><b>Stakeholder Coordination &amp; Confidentiality:</b> Provide timely assistance to management, HR, and employees while maintaining strict confidentiality of executive, VIP, and corporate travel information.</li></ol><p>Requirements &amp; Qualifications</p><ul><li><b>Minimum 5 years of relevant experience</b> in corporate/business travel management, preferably with exposure to VIP and executive travel.</li><li>Strong hands-on experience with <b>Amadeus GDS</b>, including reservations, ticketing, reissuance, refunds, and fare rules. Knowledge of Sabre will be an advantage.</li><li>Proven experience handling complex international itineraries, multi-city bookings, and premium-class travel.</li><li>Experience arranging hotels, visas, airport transfers, holiday packages, cruises, and group travel.</li><li>Good knowledge of airline policies, international travel regulations, and visa requirements.</li><li>Strong negotiation skills with airlines, hotels, travel agencies, and other suppliers.</li><li>Excellent communication, interpersonal, customer service, and problem-solving skills.</li><li>Ability to work independently, multitask, and manage urgent requests under pressure.</li><li>High level of professionalism, discretion, confidentiality, and attention to detail.</li><li>Flexibility to support urgent travel requirements outside regular working hours when necessary.</li></ul><ol><li><b>Preferred:</b> Candidates currently based in the UAE with relevant corporate and VIP travel experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Advanced Amadeus GDS proficiency</b> with strong knowledge of airline reservations, fare rules, ticketing, reissuance, refunds, and cancellations. Knowledge of Sabre is an advantage.</li><li><b>Strong corporate and VIP travel management skills</b> to handle complex international itineraries, executive travel, premium-class bookings, and personalised travel arrangements.</li><li><b>Excellent communication and interpersonal skills</b> to coordinate effectively with C-Level Management, VIP travellers, employees, airlines, hotels, and travel suppliers.</li><li><b>Strong negotiation and cost optimisation skills</b> to secure competitive airfares, hotel rates, and travel packages without compromising service quality.</li><li><b>Comprehensive knowledge of international travel requirements</b>, including visa regulations, travel documentation, airline policies, travel insurance, and destination-specific requirements.</li><li><b>Excellent organisational and multitasking abilities</b> to independently manage multiple bookings, complex itineraries, urgent requests, and administrative responsibilities.</li><li><b>Strong problem-solving and crisis management skills</b> to efficiently handle last-minute travel changes, flight disruptions, cancellations, and emergency travel requirements.</li><li><b>Attention to detail and financial accuracy</b> in verifying invoices, reconciling supplier statements of account (SOA), tracking refunds, and maintaining travel records.</li><li><b>High level of professionalism, discretion, and confidentiality</b> when handling sensitive executive, VIP, and corporate travel information.</li><li><b>Flexibility and ability to work under pressure</b>, including responding promptly to urgent travel requirements outside regular working hours when necessary.</li></ul></div>

Job Description<br><br>Synopsis<br><br>Reporting to the Head of Offer, the Technology Project Specialist – Airline Revenue & Offer Management is responsible for managing and delivering technology projects across airline commercial platforms, with a focus on Revenue Management, Offer Management, Pricing, Distribution, Ancillaries, and related airline retailing capabilities.<br><br>The role will lead project planning, coordination, stakeholder management, delivery governance, risk management, and benefits tracking for initiatives involving core airline technology platforms such as Amadeus PSS, PROS, ATPCO, Airnguru, NDC, Offer Management, and other commercial systems.<br><br>Accountabilities<br><br>Manage the end-to-end delivery of technology projects across Revenue Management, Offer Management, Pricing, Distribution, and airline retailing platforms. Develop and maintain project plans, timelines, milestones, RAID logs, governance updates, and delivery reporting in line with PMO standards. Lead requirements gathering, scoping, impact assessment, and solution-definition activities with business and technology stakeholders. Coordinate delivery across internal teams, vendors, and third-party technology partners, including Amadeus and other airline commercial platform providers. Manage project scope, risks, issues, dependencies, change requests, assumptions, and delivery constraints. Support projects involving Amadeus PSS, PROS, ATPCO, Airnguru, NDC, Offer Management, Pricing, Revenue Management, and related commercial systems. Ensure project outcomes are aligned to business value, operational readiness, and measurable benefits realisation. Facilitate communication between Commercial, Revenue Management, Distribution, Digital, Technology, PMO, and vendor teams. Support testing, implementation readiness, business adoption, post-go-live activities, lessons learned, and project closure. Provide regular progress updates to senior stakeholders, highlighting risks, decisions required, and key delivery dependencies. Identify opportunities to improve delivery efficiency, platform integration, and commercial technology enablement. <br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, Aviation Management, or a related discipline. 5+ years of experience managing technology, systems, or business transformation projects, ideally within airline, travel technology, aviation, or digital commerce environments. Strong exposure to airline commercial technology platforms, particularly Revenue Management, Pricing, Offer Management, Distribution, Ancillaries, or Airline Retailing systems. Hands-on experience delivering or supporting projects involving Amadeus PSS, PROS, ATPCO, Airnguru, NDC, Offer & Order Management, or similar airline technology platforms. Strong understanding of airline business processes across revenue management, pricing, inventory, availability, distribution, and commercial optimisation. Experience working with internal technology teams, business stakeholders, vendors, and system integrators to deliver complex initiatives. Good understanding of project governance, planning, risk management, dependency tracking, stakeholder communication, and benefits realisation. PMP, PRINCE2, Agile, or equivalent project management certification is preferred. Strong analytical, planning, communication, and stakeholder management skills. Ability to manage competing priorities in a complex airline technology environment. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<p>TRAVEL AGENT</p> <p>A professional travel organization is seeking a customer-focused and detail-oriented Travel Agent to assist clients with travel arrangements and provide excellent service throughout their journey planning process. This is a great opportunity for individuals who enjoy working with customers and have an interest in the travel industry. Freshers can apply, and candidates with relevant experience are encouraged to apply.</p> <p>Role Overview</p> <p>The Travel Agent will be responsible for handling travel inquiries, arranging bookings, providing travel solutions, and ensuring clients receive smooth and efficient travel support.</p> <p>Key Responsibilities<br /> Assist customers with flight, hotel, and travel package bookings<br /> Provide travel information and recommend suitable options<br /> Handle ticket reservations, cancellations, and modifications<br /> Communicate with airlines, hotels, and travel partners<br /> Prepare travel documents and booking confirmations<br /> Follow up with customers and provide post-booking support<br /> Maintain accurate customer records and booking details<br /> Stay updated with travel offers, routes, and industry information<br /> Candidate Profile<br /> Freshers can apply<br /> Good communication and customer service skills<br /> Basic knowledge of travel booking systems is an advantage<br /> Strong attention to detail and organizational skills<br /> Ability to handle customer requests professionally<br /> Computer skills and willingness to learn new systems<br /> Benefits<br /> Attractive salary package<br /> Visa provided as per UAE Labor Law<br /> Medical insurance and other company benefits<br /> Career advancement opportunities<br /> Professional and supportive working environment<br /> Apply Now</p> <p>Job Title: Travel Agent<br /> Job Type: Full-Time<br /> Location: UAE</p> <p>Interested candidates may send their CV to:</p> <p>Email: navyaverma.hr@gmail.com</p> <p>Only shortlisted candidates will be contacted for the interview process.</p>

<p>TRAVEL AGENT</p> <p>A professional travel organization is seeking a customer-focused and detail-oriented Travel Agent to assist clients with travel arrangements and provide excellent service throughout their journey planning process. This is a great opportunity for individuals who enjoy working with customers and have an interest in the travel industry. Freshers can apply, and candidates with relevant experience are encouraged to apply.</p> <p>Role Overview</p> <p>The Travel Agent will be responsible for handling travel inquiries, arranging bookings, providing travel solutions, and ensuring clients receive smooth and efficient travel support.</p> <p>Key Responsibilities<br /> Assist customers with flight, hotel, and travel package bookings<br /> Provide travel information and recommend suitable options<br /> Handle ticket reservations, cancellations, and modifications<br /> Communicate with airlines, hotels, and travel partners<br /> Prepare travel documents and booking confirmations<br /> Follow up with customers and provide post-booking support<br /> Maintain accurate customer records and booking details<br /> Stay updated with travel offers, routes, and industry information<br /> Candidate Profile<br /> Freshers can apply<br /> Good communication and customer service skills<br /> Basic knowledge of travel booking systems is an advantage<br /> Strong attention to detail and organizational skills<br /> Ability to handle customer requests professionally<br /> Computer skills and willingness to learn new systems<br /> Benefits<br /> Attractive salary package<br /> Visa provided as per UAE Labor Law<br /> Medical insurance and other company benefits<br /> Career advancement opportunities<br /> Professional and supportive working environment<br /> Apply Now</p> <p>Job Title: Travel Agent<br /> Job Type: Full-Time<br /> Location: UAE</p> <p>Interested candidates may send their CV to:</p> <p>Email: navyaverma.hr@gmail.com</p> <p>Only shortlisted candidates will be contacted for the interview process.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Sales Manager - Business Travel</strong></p><br><br><p><strong>Job Purpose:</strong></p><br><br><p>Responsible for increasing sale and acquiring and building relationship with corporate clients. This role involves developing and executing sales strategies to attract and retain clients.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p><strong>Sales</strong></p><br><br><ul><li>Develop and suggest strategies and procedures for Sales and business development to better serve Cozmo Travel vision &amp; mission. Partner with line managers to drive business related activities results, bringing on board highest level of creativity and service.</li><li>Develops new business relationships, generate and negotiate new income for the Company to an agreed monthly/annual target, which increases year on year. Actively seek or proposes potential business deals by contacting potential partners, discovering and exploring prospects and opportunities.</li><li>Set budget and achieve set target, increasing revenue for the business. Screens potential business clients and proposals by analysing its market positioning, deal requirements, potentials, and financials; evaluating feasible options; resolving internal Company priorities.</li><li>Evaluate tenders and submissions related to new projects and implementations and provide recommendations to the Heads of Sales that serves credibility and trust, cost effectiveness, and long- term business relationships with external parties and providers. Close new business deals by managing requirements; developing and negotiating contracts; combining contract requirements with business operations.</li><li>Minimize contractual risks, execute contractual manual, manage providers and suppliers’ relationships and ensure staff adherence and compliance with adopted contractual terms and conditions.</li><li>Promote company products and services, conducts market research, collaborate with Marketing, Operation and branches on market demands and needs in each vicinity and thereby coordinate with Marketing Team to establish new campaigns and promotions appealing to the market.</li><li>Managing client profile, monitor existing business and interacting with clients at regular intervals. Keep track of the competition activities while complying with the company policy on competition and effectively use data analysis to develop effective sales strategies.</li></ul><p><strong><span><span>Custo</span><span>m</span><span>er Experience:</span></span></strong></p><br><br><ul><li><p><span>Build and maintain relationships with key corporate decision-makers and stakeholders</span><span> Demonstrating the ability to meet or exceed sales targets and quotas.</span></p><br><br></li></ul><br><ul><li><p><span>Ability to identify client needs, tailor solutions to meet those needs, and close high-value deals</span></p><br><br></li></ul><br><ul><li><p><span><span>Developing and executing strategic sales plans, including market analysis, competitor research, and </span><span>identifying</span><span> opportunities for growth.</span></span></p><br><br></li></ul><br><p><strong><span>Operational excellence:</span></strong></p><br><br><ul><li><p><span>Assure efficient and effective sales operations, including accurate forecasting and reporting.</span></p><br><br></li></ul><br><ul><li><p><span>Implement and enforce sales policies, procedures, and standards to maintain operational excellence</span></p><br><br></li></ul><p><strong><span>Dimensions:</span></strong></p><br><br><p><strong><span>Personal Qualities:</span></strong></p><br><br><ul><li><p><span>Strong attention to detail to ensure accuracy in the</span><span> sales data.</span></p><br><br></li></ul><br><ul><li><p><span>Strong communication skills for interacting with customers and team members.</span></p><br><br></li></ul><br><ul><li><p><span>Display a genuine passion for travel.</span></p><br><br></li></ul><br><ul><li><p><span>Fluency in English &amp; Arabic Language (Written &amp; Verbal)</span></p><br><br></li></ul><br><p><strong><span>Education:</span></strong></p><br><br><ul><li><p><span>Bachelor’s / master’s degree in travel/management/hospitality or related field</span></p><br><br></li></ul><br><ul><li><p><span>Certifications in sales management or </span><span>IATA or</span><span> related areaCerCTop of Forms </span><span>would be an advantage</span></p><br><br></li></ul><br><p><strong><span>Experience:</span></strong></p><br><br><ul><li><p><span>Minimum 7 years of experience within the travel industry.</span></p><br><br></li></ul><br><ul><li><p><span>Proficiency with Microsoft Office Suite and CRM software. </span></p><br><br></li></ul><br><ul><li><p><span>Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar) would be an advantage</span></p><br><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <br><p><span>Provide techno-functional support for corporate travel technology solutions, including GDS platforms, Online Booking Tools (OBTs), API integrations, B2B/POS systems, and expense management solutions. Partner with business teams, customers, and vendors to deliver system enhancements, resolve technical issues, and support project implementation while ensuring solutions align with business requirements and operational objectives.</span></p><br><br>Key Result Responsibilities <br><ul><li><span>Act as the primary techno-functional point of contact for travel technology solutions, facilitating effective communication between internal business teams, technical teams, external customers, vendors, and implementation partners. Gather requirements, provide functional guidance, resolve issues, and ensure successful delivery of business and technical objectives.&nbsp;</span></li><li><span>Support, maintain, and troubleshoot travel technology solutions built on Global Distribution Systems (GDS), including Travelport, Amadeus, and Sabre. Investigate functional and technical issues, coordinate with vendors where required, and ensure system stability, performance, and service continuity.&nbsp;</span></li><li><span>Support the integration, configuration, and maintenance of Air and Non-Air APIs by working closely with development teams and third-party providers. Assist in validating integrations, troubleshooting interface issues, and ensuring seamless connectivity between internal systems and external travel service providers.&nbsp;</span></li><li><span>Provide techno-functional support for the implementation, configuration, enhancement, and maintenance of Online Booking Tools (OBTs) for corporate customers. Ensure solutions are aligned with client travel policies, operational requirements, and best industry practices while supporting user adoption and issue resolution.&nbsp;</span></li><li><span>Support the development, enhancement, testing, and maintenance of online B2B portals and Point-of-Sale (POS) systems by collaborating with business users, developers, and vendors to improve functionality, user experience, and operational efficiency.&nbsp;</span></li></ul><br>Key Result Responsibilities-Continued <br><ul><li><span>Perform analysis and maintenance of corporate travel data, including customer profiles, travel policies, negotiated rates, supplier information, and reporting data. Ensure data accuracy, integrity, and consistency across travel management systems.&nbsp;</span></li><li><span>Support the implementation, integration, configuration, and ongoing administration of expense management solutions, such as SAP Concur or equivalent platforms. Coordinate with stakeholders to resolve system issues, support enhancements, and ensure smooth integration with travel booking and financial systems.&nbsp;</span></li><li><span>Partner closely with corporate travel business teams to understand operational processes, identify business needs, and translate functional requirements into practical technology solutions. Prepare functional specifications, support solution design, and ensure delivered solutions meet business objectives.&nbsp;</span></li><li><span>Apply project management principles to plan, coordinate, monitor, and deliver technology initiatives by managing project schedules, milestones, dependencies, risks, and stakeholder communications to ensure timely and successful project execution.&nbsp;</span></li><li><span>Coordinate User Acceptance Testing (UAT), defect tracking, issue resolution, and change management activities across business users, technical teams, vendors, and customers. Ensure testing is completed successfully, implementation risks are mitigated, and system changes are deployed with minimal business disruption.</span></li></ul><br>Qualifications (Academic, training, languages) <br><ul><li><span>Minimum bachelor’s degree in IT, Computer Science, or a related field</span></li><li><span>Solid understanding of GDS systems – Travelport, Amadeus, Sabre (scripting/command knowledge not required, but a plus).</span></li><li><span>Working knowledge of Air/Non-Air APIs (technical).</span></li><li><span>Hands-on exposure to Online Booking Tools (OBT, B2B).</span></li><li><span>Strong corporate travel business experience – mandatory.</span></li><li><span>Demonstrated project management capability.</span></li><li><span>Basic SQL/database querying skills.</span></li><li><span>Programming language such as Python, C# is good to have</span></li><li><span>Familiarity with ticketing/ITSM tools (JIRA, ServiceNow, or similar).</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Good documentation skills (BRD/FRD, SOPs, process notes).</span></li><li><span>Ability to multitask and work under tight deadlines.</span></li><li><span>Collaborative, team-oriented approach.</span></li></ul><br>Work Experience <br><ul><li><span>With 4-6 years of experience preferably within travel technology or large travel companies.</span></li><li><span>Experience with expense management platforms, especially SAP Concur or similar.</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span>Supports the Revenue Management section in managing routes assigned in terms of revenue optimization. Is responsible for monitoring demand ensuring maximum utilization of flight cycle to maximize revenue in line with company’s overall objectives.</span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li>Utilizes flights and routes performance analysis to recommend and develop long-term business plans that serve the company’s strategy and objectives. </li><li>Analyzes reports on traffic to evaluate performance of destinations; identifies trends, problems, failure and recommend potential corrective measures or alternate solutions. </li><li>Regularly monitors flights on the routes assigned to optimize the revenue and the utilization of seats based on commercial demand. Coordinates with country managers/stations/commercial team/GSAs and revenue executives; suggests and plans any additional flights or cancellations based on demand. </li><li>Manages group/individual bookings and quotations. Follows up with stations and sales support on groups’ partial payments; monitors systems to identify nature of bookings and eliminate any abuse practice by agents or travel agencies. </li><li>Maintains and updates group/inventory logs on day-to-day basis for the routes assigned; initiates tactical promotional fares in case of low demand. </li><li>Utilizes best resources, financial reports and other sources of information to identify the break-even price of tickets for the routes assigned; Identities the optimum seat factor/yield combination which best ensures the profitability of corresponding routes. </li><li>Carries regular benchmark analysis for the routes assigned to manage the revenue ensuring medium/long-term profitability. </li><li>Contributes to the pre-planning/adjustments of fare classes and values for those routes so as to reflect peaks and troughs in demand. </li><li>Conducts market searches and analysis using available systems and tools to collate data on competitor fares, schedules, and products. </li><li>Maintains an up-to-date database of data collated for reference when needed. Generates function-related reports and any other ad-hoc reports as needed. </li><li>Builds/maintains effective relationships with all divisions and mainly with commercial team to obtain feedback on competitors’ performance, prices and products. </li><li>Coordinates with Marketing &amp;Corporate Communications division to identify promotional campaigns details such as sectors, duration, tickets prices, etc. </li><li>Performs any other duties as advised by the respective Line Manager. </li></ol><p>Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time. </p><br><br><br><b>Qualifications (Academic, training, languages)</b> <br><p>Minimum Bachelor degree in Mathematics/Statistics/Finance or equivalent.</p><br><br><b>Work Experience</b> <br><p>2+ years of working experience in a similar role in revenue management or in an analytical role in commercial division in the aviation or hospitality industry, experience with low cost airline is an advantage.</p><br><br><p>Proven skills in analyzing data, identifying pitfalls and recommending cost-effective solutions. </p><br><br><p>Capable of using technology systems and tools; proficient in Microsoft Office, advanced level in Microsoft Excel (Macro). </p><br><br><p>Excellent financial and analytical skills. </p><br><br><p>Fluent in English (Arabic Language is a plus). </p><br><br><p>Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision making skills. </p><br><br><p>Employs a balance of technical expertise, and interpersonal relations to execute new initiatives that support company’s objectives and to generate reports based on resources obtained. </p><br><br><p>Capability of understanding market trends and financial data and channeling them leading to profitable initiatives in revenue management and pricing. </p><br><br><p>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs. <br> </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced <b>AI Assurance Quality Engineer</b> to ensure the quality, reliability, and performance of AI-powered conversational systems, including chatbots, virtual assistants, RAG applications, and agentic AI solutions.</p><p><br></p><p>Mandatory Domain Experience</p><p>✈️ Strong Airline/Travel Industry expertise in:</p><ul><li>Amadeus Altéa, Sabre, or Navitaire</li><li>PSS / Reservation Systems</li><li>GDS &amp; NDC</li><li>IATA Fare Construction</li><li>Fare Rules &amp; Ancillaries</li><li>IROPS</li><li>Payments &amp; Refunds</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Requirements</p><p>✅ 4+ years of Software Quality Engineering experience</p><p>✅ Strong Python scripting skills with experience building test automation tools/frameworks</p><p>✅ Hands-on experience testing:</p><ul><li>LLM-based applications</li><li>Conversational AI systems</li><li>Chatbots &amp; Virtual Assistants</li><li>RAG and Agentic AI solutions</li></ul><p>✅ Strong understanding of:</p><ul><li>Prompt Engineering</li><li>Context Management</li><li>Function/Tool Calling</li><li>Retrieval Mechanisms</li><li>AI Failure Modes &amp; Quality Risks</li></ul><p>✅ Experience evaluating non-deterministic AI outputs using:</p><ul><li>Golden Datasets</li><li>Rubric-Based Assessments</li><li>LLM-as-a-Judge Frameworks</li><li>Human Review Workflows</li><li>Statistical Quality Metrics</li></ul><p><br></p></div>

<p>Corporate & B2B Travel Sales Executive</p><p>Location: Dubai, United Arab Emirates</p><p>Employment Type: Full-time</p><p>Industry: Travel & Tourism</p><p>Experience: Minimum 2 years of relevant sales experience</p><p><strong>Compensation: Fixed salary + sales commission + performance-based incentives</strong></p><p>About the Role</p><p>We are looking for a results-driven Corporate & B2B Travel Sales Executive to develop new business and grow our portfolio of corporate clients and travel-agency partners in Dubai.</p><p>You will sell airline tickets, hotel reservations, and business travel services through two main channels: companies requiring travel arrangements for their employees, and travel agencies seeking a reliable B2B travel partner.</p><p>This is a hands-on business development role for someone who can identify prospects, secure meetings, negotiate commercial terms, and convert opportunities into active, revenue-generating accounts. The focus is on acquiring customers and growing profitable sales—not solely handling reservations or issuing tickets.</p><p>Key Responsibilities</p><ul><li><p>Acquire corporate clients: Identify and approach companies in Dubai, build relationships with HR, administration, procurement, and travel decision-makers, and secure corporate travel accounts.</p></li><li><p>Develop B2B partnerships: Establish and expand relationships with travel agencies, tour operators, and travel resellers to generate regular bookings and long-term business.</p></li><li><p>Manage the complete sales cycle: Conduct outbound prospecting, arrange client meetings, understand travel requirements, prepare proposals and quotations, and negotiate agreements within approved pricing and credit policies.</p></li><li><p>Activate and grow accounts: Support customer onboarding, secure initial bookings, maintain regular account contact, and increase repeat business through relevant flight, hotel, and travel-service offerings.</p></li><li><p>Coordinate service delivery and payments: Work closely with reservations and operations teams to meet client requirements, and coordinate with finance on payment terms, outstanding balances, and timely collections.</p></li><li><p>Deliver measurable results: Maintain an accurate sales pipeline in the CRM, provide regular forecasts and activity reports, and achieve agreed targets for new active accounts, revenue, and gross profit.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Candidate Requirements</strong></p><ul><li><p>At least 2 years of proven experience in corporate travel sales, B2B travel sales, or business development within the travel industry.</p></li><li><p>A demonstrable track record of winning new accounts, meeting sales targets, and developing repeat business.</p></li><li><p>A sound understanding of airline ticketing products, hotel reservations, corporate travel requirements, and travel-agency commercial relationships.</p></li><li><p>Strong prospecting, presentation, negotiation, and account-management skills, with the ability to work independently and attend client meetings across Dubai.</p></li><li><p>Professional fluency in English, both spoken and written, and confidence using CRM systems, Excel, and standard business communication tools.</p></li></ul><p>Preferred: Previous sales experience in Dubai or the wider UAE, an established professional network of corporate or agency contacts, familiarity with Amadeus or Sabre, and Arabic or Russian language skills.</p><p><strong>What We Offer</strong></p><p><strong>A fixed salary aligned with your experience and capabilities, together with sales commission and performance-based incentives. You will have the opportunity to build and develop a portfolio of corporate and agency accounts, working closely with the reservations and operations teams.</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a QA Engineer for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.<br> Objective: We are seeking an experienced QA Engineer with strong expertise in Airline Irregular Operations (IROPS) to support the testing and validation of mission-critical airline systems.<br> The ideal candidate will have hands-on experience testing flight disruption, passenger reaccommodation, crew recovery, and airport operations workflows, ensuring high-quality system performance during operational disruptions.<br> This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.<br>g. US, UK, Canada, Europe, Australia).<br> Responsibilities: Perform functional testing of airline IROPS systems, including flight disruptions, cancellations, passenger re-accommodation, crew recovery, and delay management.<br> Design, execute, and maintain End-to-End (E2E), System Integration Testing (SIT), and User Acceptance Testing (UAT) scenarios.<br> Validate business workflows across airline operations and ensure compliance with business requirements.<br> Execute regression testing and support test automation activities using Selenium, Playwright, or REST Assured.<br> Identify, document, and track defects while performing root cause analysis and validating fixes.<br> Collaborate with Operations Control, Airport Operations, and IT teams during disruption simulations and testing activities.<br> Prepare test documentation, defect reports, and testing progress updates for project stakeholders.<br> Support performance and load testing activities for IROPS systems during peak operational scenarios when required.<br> Contribute to continuous improvement of QA processes, test coverage, and testing methodologies.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 3 years of experience in Quality Assurance within the airline industry, with strong hands-on experience in Irregular Operations (IROPS) systems .<br> Proven experience testing flight disruptions, cancellations, passenger re-accommodation, crew recovery, and delay management workflows.<br> Strong hands-on experience with GDS/PSS platforms, preferably Amadeus Altéa or a similar Passenger Service System.<br> Solid understanding of NDC and IATA disruption standards.<br> Proven experience executing End-to-End ( E2E ), System Integration Testing (SIT) , and User Acceptance Testing (UAT ).<br> Experience coordinating with Operations Control, Airport Operations, and IT teams.<br> Strong experience in defect triage, root cause analysis (RCA), and stakeholder reporting.<br> Excellent analytical, communication, and problem-solving skills.<br> Strong verbal and written English communication skills.<br> Preferred Qualifications: Experience with Selenium, Playwright, or REST Assured for test automation.<br> Experience with Non-Functional and Load Performance Testing.<br></span> </div>