Assistant Manager Jobs - Al Ain UAE

<p>The Document Controller manages, maintains, and controls all project and corporate documents to ensure accuracy, traceability, and compliance with company procedures and project requirements. The role supports effective document flow between internal teams, consultants, clients, and contractors within a construction environment. The ideal candidate will have strong experience managing documentation for civil building projects, ensuring all project records and communications are well managed in accordance with UAE & ISO standards. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Manage the receipt, distribution, tracking, and archiving of all project documents, including drawings, material submittals, inspection requests, correspondence, and reports.</p></li><li><p>Ensure documents are filed and version-controlled correctly, and remove obsolete documents per company procedures.</p></li><li><p>Maintain an up-to-date log of all incoming and outgoing documents and ensure timely submission to consultants, clients, and authorities.</p></li><li><p>Coordinate with project teams, consultants, and subcontractors to ensure proper document flow and compliance.</p></li><li><p>Prepare transmittals, maintain records of submittals and approvals, and generate periodic reports.</p></li><li><p>Ensure compliance with project document control procedures and ISO standards.</p></li><li><p>Assist in preparing documents for project handover and final submission.</p></li><li><p>Manage electronic filing systems and platforms (If applicable).</p></li><li><p>Coordinate with project teams, planning, QA/QC, and commercial departments.</p></li><li><p>Collect, review, and consolidate daily/weekly/monthly timesheets for the projects staff.</p></li><li><p>Track working hours, overtime, leave, and absences in line with company policy, and maintain timesheet records and reports for audit and project cost control purposes.</p></li><li><p>Support site teams with printing, distributing, and updating drawings and documents as required.</p></li><li><p>Maintain records of office and project inventory, including stationery, tools, PPE, and equipment.</p></li><li><p>Track issuance and return of items, ensuring accountability and proper documentation.</p></li><li><p>Maintain the UpToDate site visitors' logbook for records.</p></li><li><p>Provide general administrative support to project and head-office teams as required.</p></li><li><p>Additional responsibilities as assigned by the line manager.</p></li></ul>

<p>Key Responsibilities</p><ul><li><p>Manage and maintain all FM documents, records, contracts, reports, drawings, certificates, and technical documents.</p></li><li><p>Maintain an accurate Document Register and ensure proper document control, revision, approval, and distribution.</p></li><li><p>Coordinate daily FM activities between the FM team, contractors, tenants, and management.</p></li><li><p>Register, monitor, and follow up on Work Orders until completion and closure.</p></li><li><p>Coordinate and monitor the Preventive Maintenance (PPM) schedule and ensure required reports are submitted.</p></li><li><p>Follow up with contractors on outstanding works, service requests, corrective actions, and contractual obligations.</p></li><li><p>Maintain and update the Contractor, Contract, Asset, Warranty, and Certificate Registers.</p></li><li><p>Monitor expiry dates of contracts, insurance policies, licenses, certificates, warranties, and statutory documents.</p></li><li><p>Coordinate RFQs, quotations, LPOs, invoices, and supporting documents with Procurement and Finance.</p></li><li><p>Prepare the required documents to maintain Daily, Weekly, and Monthly FM Reports.</p></li><li><p>Collect and maintain data required for KPIs, SLAs, and FM performance reports.</p></li><li><p>Coordinate meetings with contractors and prepare Minutes of Meetings (MOM) and action trackers.</p></li><li><p>Maintain an Outstanding Works / Action Tracker and follow up until all actions are closed.</p></li><li><p>Ensure proper filing and availability of O&M Manuals, As-Built Drawings, warranties, inspection reports, and equipment records.</p></li><li><p>Support the Manager in preparing audits, inspections, management reports, and operational documentation.</p></li></ul><p>Education</p><ul><li><p>Diploma or Bachelor’s degree in Facilities Management, Business Administration, Account, IT.</p></li><li><p>4-5 years of relevant experience.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Essential Skills</p><ul><li><p>Excellent Microsoft Excel, Word skills and Power Point.</p></li><li><p>Good knowledge of Document Control systems and document registers.</p></li><li><p>Ability to maintain trackers, logs, records, and databases accurately.</p></li><li><p>Good understanding of FM operations, preventive maintenance, work orders, and service contracts.</p></li><li><p>Strong follow-up and coordination skills.</p></li><li><p>Good communication skills with contractors, suppliers, technicians, and management.</p></li><li><p>Ability to prepare professional reports, MOMs, and presentations.</p></li><li><p>Good knowledge of KPIs and SLAs.</p></li><li><p>Strong attention to detail and document accuracy.</p></li><li><p>Good time management and organizational skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Good written and spoken English; Arabic is an advantage.</p></li><li><p>Experience with CAFM/CMMS systems is highly desirable.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>

<ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul><br><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul>

<p>The Machine Operator is responsible for operating different types of production machinery to ensure smooth, safe, timely, and efficient production. The role ensures that finished goods are produced according to the required quality specifications and production schedules set by the Shift Supervisor.</p><p><br></p><p><strong>1. Operations</strong></p><ul><li><p>Prepare, set up, and operate production machines in accordance with the production schedule to ensure smooth and timely production.</p></li><li><p>Operate machinery and production equipment safely and efficiently, following approved operating procedures and work instructions.</p></li><li><p>Monitor machine performance and production output to ensure products meet required specifications.</p></li><li><p>Carry out routine machine checks and report any abnormalities, breakdowns, or operational issues to the Shift Supervisor.</p></li><li><p>Clean and wash machinery and equipment after completion of the production process.</p></li><li><p>Ensure the machine and work area are properly handed over to the next shift operator.</p></li><li><p>Coordinate with the Maintenance team to troubleshoot machine issues and support regular preventive maintenance activities.</p></li><li><p>Minimize machine downtime and support continuous improvement in production efficiency.</p></li><li><p>Ensure production activities are completed according to the agreed production plan and shift requirements.</p><p><br></p></li></ul><p><strong>2. Production Performance</strong></p><ul><li><p>Achieve planned production output in line with the production schedule.</p></li><li><p>Minimize machine downtime and production interruptions.</p></li><li><p>Complete machine cleaning within the required timeframe.</p></li><li><p>Operate machinery efficiently to minimize waste and production losses.</p></li><li><p>Maintain accurate production and machine-related records as required.</p></li></ul><p><br></p><p><strong>3. Special Projects</strong></p><ul><li><p>Participate in and support special projects and improvement initiatives as requested by Leadership Team.</p></li><li><p>Support implementation of operational improvement initiatives within the production area.</p></li><li><p>Complete assigned projects within agreed timelines.</p></li></ul><p><br></p><p><strong>4. Quality, Compliance & HSE</strong></p><ul><li><p>Ensure full adherence to all relevant Quality, Health, Safety and Environmental policies, procedures, instructions, and controls.</p></li><li><p>Ensure the workplace and production area comply with <strong>GMP (Good Manufacturing Practices)</strong> and <strong>5S standards</strong>.</p></li><li><p>Follow all hygiene, personal protective equipment, and uniform requirements in accordance with company policies and standards.</p></li><li><p>Ensure machinery is operated in accordance with approved safety procedures and operating instructions.</p></li><li><p>Immediately report any safety hazards, equipment abnormalities, quality issues, or potential risks to the Shift Supervisor or Manager.</p></li><li><p>Maintain a clean, safe, and organized working environment.</p></li><li><p>Support all internal quality, HSE, food safety, and compliance requirements.</p><p><br></p></li></ul><p><strong>5. MIS & Reporting</strong></p><ul><li><p>Maintain accurate production, machine operation, cleaning, and downtime records as required.</p></li><li><p>Assist in preparing timely and accurate departmental reports in line with department requirements.</p></li><li><p>Ensure all required production documentation and checklists are completed accurately and on time.</p></li><li><p>Report production issues, machine breakdowns, quality concerns, and other operational deviations to the Shift Supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Technical Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical discipline.</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2–3 years of relevant experience in machine operation within a manufacturing or production environment.</p></li><li><p>Experience in FMCG, food manufacturing, or a similar production environment is preferred.</p><br></li></ul><p><strong>Functional Knowledge</strong></p><ul><li><p>Thorough knowledge of technical components and the functioning of manufacturing and production machines.</p></li><li><p>Good understanding of machine operating processes and production procedures.</p></li><li><p>Knowledge of basic troubleshooting and machine maintenance requirements.</p></li><li><p>Understanding of GMP, 5S, food safety, quality, and HSE requirements.</p></li><li><p>Ability to identify basic machine abnormalities and escalate technical issues appropriately.</p></li><li><p>Basic understanding of production processes, machine efficiency, and downtime management.</p></li></ul>

<p><u>The post holder will:</u></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><u>Education and Training:</u></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><u>Quality Assurance and Governance:</u></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><strong><u>&nbsp;</u></strong></p><p><u>Professional:</u></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul>

<p>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p><p><strong><u>The post holder will:</u></strong></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions&nbsp;</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><strong><u>Education and Training:</u></strong></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and&nbsp;services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><strong><u>Quality Assurance and Governance:</u></strong></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><u>&nbsp;</u></p><p><strong><u>Professional:</u></strong></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong><u>Equality and Diversity:&nbsp;</u></strong></p><ul><li><p>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong><u>Safeguarding Children:&nbsp;</u></strong></p><ul><li><p>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</p></li><li><p>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</p></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures. &nbsp;</p></li><li><p>Not wilfully or recklessly endanger anyone’s health and safety.</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem;&nbsp;</p><ul><li><p>developing and reviewing treatment programmes;&nbsp;</p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p></li></ol><ul><li><p>working with patients to identify the physical problem;&nbsp;</p></li><li><p>developing and reviewing treatment programmes;&nbsp;</p></li><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p><ol><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director.</p></li></ol><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><p></p></section>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

<p>To establish planning and project controls across building construction projects by implementing robust scheduling frameworks, monitoring performance, and ensuring timely, cost-effective project delivery. The role provides strategic direction, ensures alignment with contractual requirements, and enables informed decision-making through accurate forecasting, reporting, and risk analysis.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>1. Project Planning & Scheduling</strong></p><ul><li><p>Prepare detailed project schedules using tools such as Primavera & CCS Candy</p></li><li><p>Develop baseline programs in line with contract requirements</p></li><li><p>Define work breakdown structure (WBS) and project milestones</p></li><li><p>Establish project timelines, resource plans, and sequencing of activities</p></li></ul><p><br></p><p><strong>2. Progress Monitoring & Reporting</strong></p><ul><li><p>Implement project control systems to track progress, productivity, and performance</p></li><li><p>Monitor actual progress against planned schedules and identify variances</p></li><li><p>Lead schedule updates, critical path analysis, and performance measurement</p></li><li><p>Provide early warning signals and recommend corrective actions</p></li></ul><p><br></p><p><strong>3. Delay Analysis & Claims</strong></p><ul><li><p>Lead delay analysis </p></li><li><p>Review and validate subcontractor schedules and claims</p></li><li><p>Support commercial and contract teams in dispute resolution</p></li><li><p>Ensure all planning-related documentation meets contractual standards</p></li></ul><p><br></p><p><strong>4. Coordination & Stakeholder Management</strong></p><ul><li><p>Coordinate with project managers, engineering, procurement, and site teams</p></li><li><p>Interface with clients, consultants, and subcontractors on planning matters</p></li><li><p>Lead planning review meetings and progress discussions</p></li></ul><p><br></p><p><strong>5. Resource & Cost Planning</strong></p><ul><li><p>Align project schedules with resource and cost plans</p></li><li><p>Monitor manpower, equipment, and material utilisation</p></li><li><p>Support cash flow forecasting and cost control initiatives</p></li><li><p>Identify optimisation opportunities to improve efficiency</p></li></ul><p><br></p><p><strong>6. Risk Management</strong></p><ul><li><p>Identify potential project risks and delays</p></li><li><p>Develop mitigation and recovery plans</p></li><li><p>Monitor critical path and key project constraints</p></li></ul><p><br></p><p><strong>Skills & Competencies:</strong></p><ul><li><p>Advanced proficiency in <strong>Primavera and CCS Candy</strong> is mandatory</p></li><li><p>Strong knowledge of planning methodologies, cost and project control systems</p></li><li><p>Expertise in project analysis techniques</p></li><li><p>Strong sense of responsibility and discipline</p></li></ul>