Call Center Jobs in UAE

<p>Telesales Executives work in a call center environment, handling inbound and outbound calls to promote and sell the company’s products and services. The role involves engaging with customers, explaining offerings, and generating leads for sales and activations.<br>⸻<br><strong><u>Walk-in Interview Details</u></strong><br><br><strong>� Date: Monday, 7 Septmber 2026<br>⏰ Time: 9:30 AM – 4:00 PM</strong><br><strong>� Venue: Axiom Town, IFZA HQ<br>Dubai Silicon Oasis (Beside the main Pineapple Building)</strong><br></p><p>Please enter through Entrance 3 (Main Reception) and mention my name upon arrival.</p><p><strong>Map: https://share.google/ysuWXUco8QjJ1Tg5k</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>·Ability to multi-task, set priorities and manage time effectively.</p></li><li><p>·Effective communication and listening skills.</p></li><li><p>Proven track record of successfully meeting sales quota preferably over the phone.</p></li><li><p>Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.</p></li><li><p>Motivated, team player & target-oriented.</p></li><li><p>Telecom experience is a plus.</p></li><li><p>Graduate & under Graduate</p></li><li><p>0-4 years of similar experience</p></li><li><p>Preferred work location-Dubai</p></li><li><p>Ready to join</p></li><li><p>Language preference-Hindi & English </p><p><br></p><p>Benefit:-</p></li><li><p>Employment Visa</p></li><li><p>Insurance</p></li><li><p>Air Ticket</p></li><li><p>Attractive Salary</p></li><li><p>Attractive Incentive Monthly & Daily</p><p><br></p><p><strong>Note: Please Carry your updated CV</strong></p><p><br></p></li></ul>

<p>Handle inbound and outbound patient calls professionally and efficiently. Communicate with patients in Arabic and English. Schedule and coordinate patient appointments. Perform and/or assist with insurance eligibility checks and verify insurance coverage. Demonstrate good knowledge of health insurance procedures and requirements. Handle patient enquiries related to medical and aesthetic treatments. Promote services through effective telephone communication. Identify opportunities for upselling and cross-selling relevant medical and aesthetic services. Follow up with leads and existing patients to maximize appointment conversions. Maintain accurate patient and call records. Provide a high standard of customer service and patient experience. Have Sales Experience</p><p>Arabic speaker – mandatory. Previous clinical/healthcare experience is required. Experience in medical and aesthetic services, preferably within a day surgery centre, clinic, hospital, or healthcare setting. Strong knowledge of insurance eligibility checks and insurance processes. Proven sales and conversion skills, preferably in a healthcare or medical environment. Experience with upselling and cross-selling over the phone. Excellent English communication skills, both verbal and written. Strong interpersonal, communication, follow-up and customer service skills. Ability to work in a target-driven environment.</p>

<p>Telesales Executives work in a call center environment, handling inbound and outbound calls to promote and sell the company’s products and services. The role involves engaging with customers, explaining offerings, and generating leads for sales and activations.<br>⸻<br><strong><u>Walk-in Interview Details</u></strong><br><br><strong>� Date: Monday, 31 August 2026<br>⏰ Time: 9:00 AM – 4:00 PM</strong><br><strong>� Venue: Axiom Town, IFZA HQ<br>Dubai Silicon Oasis (Beside the main Pineapple Building)</strong><br></p><p>Please enter through Entrance 3 (Main Reception) and mention my name upon arrival.</p><p><strong>Map: https://share.google/ysuWXUco8QjJ1Tg5k</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>·Ability to multi-task, set priorities and manage time effectively.</p></li><li><p>·Effective communication and listening skills.</p></li><li><p>Proven track record of successfully meeting sales quota preferably over the phone.</p></li><li><p>Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.</p></li><li><p>Motivated, team player & target-oriented.</p></li><li><p>Telecom experience is a plus.</p></li><li><p>Graduate & under Graduate</p></li><li><p>0-4 years of similar experience</p></li><li><p>Preferred work location-Dubai</p></li><li><p>Ready to join</p></li><li><p>Language preference-Hindi & English </p><p><br></p><p>Benefit:-</p></li><li><p>Employment Visa</p></li><li><p>Insurance</p></li><li><p>Air Ticket</p></li><li><p>Attractive Salary</p></li><li><p>Attractive Incentive Monthly & Daily</p><p><br></p><p><strong>Note: Please Carry your updated CV</strong></p><p><br></p></li></ul>

Role Summary<br><br>The Customer Service Manager (CSM) is responsible for the day-to-day performance and stability of customer service operations in a fast-paced fintech environment. This role requires a hands-on, data-driven leader with experience managing high-volume call centre and digital support operations, capable of translating operational data into actionable insights.<br><br>The CSM will drive service performance through queue management, capacity planning, root cause analysis (RCA), and Voice of Customer (VoC) insights, while working closely with internal teams and outsourced partners to deliver consistent, compliant, and high-quality customer outcomes.<br><br>Responsibilities<br><br>Strategy & Insights (CSM Level)<br><br> Analyse customer service performance metrics including SLA, FCR, CSAT, NPS, AHT, backlog, abandonment, and repeat contacts Identify trends and drivers behind performance movements and translate them into clear operational actions Lead root cause analysis (RCA) for key issue types (e.g. remittance status checks, escalations, repeat contacts) Own and contribute to Voice of Customer (VoC) insights, highlighting recurring customer pain points and improvement opportunities Provide structured, insight-led updates to the Head of Customer Service and senior stakeholders<br><br>Operational Service Delivery<br><br> Manage day-to-day customer service operations across voice, tickets, email, and in-app support channels Oversee high-volume call centre operations, ensuring queue health, responsiveness, and service stability Monitor ticket backlogs, ageing, and abandonment rates, taking corrective action where required Manage escalations, including coordination with internal teams and third-party partners Lead and participate in daily stand-ups to track performance, risks, and priorities<br><br>Capacity Planning & Workforce Management<br><br> Track service demand versus available capacity by channel and product Identify capacity gaps and support short-term and medium-term workforce planning Monitor agent productivity, utilisation, and adherence Support SLA and KPI discussions with outsourced partners using data-backed insights<br><br>CRM & Process Discipline<br><br> Ensure consistent and accurate use of the CRM, including:Ticket logging and categorisation Status updates and escalation handling Routing and workflow adherence Maintain strong data hygiene to support reliable reporting and analysis Identify process inefficiencies or system gaps based on hands-on operational experience<br><br>People Leadership & Team Enablement<br><br> Provide hands-on coaching and real-time guidance to agents and team leads Reinforce service quality standards, communication best practices, and escalation protocols Act as a first point of support for complex or sensitive customer cases Foster a culture of accountability, continuous improvement, and customer focus<br><br>Requirements<br><br> 8-10 years of work experience Proven experience managing high-volume call centre and digital support operations, ideally within fintech, banking, or financial services Strong data and analytical skills, with the ability to interpret performance metrics and drive actions Hands-on experience with CRM systems (ticketing, routing, reporting) Experience leading RCA and VoC analysis to drive service and process improvements Strong stakeholder management skills, including collaboration with Product, Tech, Risk, and outsourced partners Ability to operate effectively in a fast-paced, regulated environment<br><br>Desirable<br><br> Experience working with outsourced BPO partners Exposure to fintech products such as payments, wallets, lending, or merchant services Understanding of regulatory and compliance considerations in customer service operations<br><br>Success Measures<br><br> Improved SLA, FCR, CSAT, and abandonment performance Reduced backlog and ageing tickets Clear, actionable RCA and VoC insights influencing operational improvements Stable and predictable day-to-day service delivery Improved agent productivity and consistency

MAIN OBJECTIVE OF ROLE<br><br>To oversee the day-to-day operations of flydubai’s IT service desk which includes managing a team of IT service desk technicians who provide technical support to the organization's employees, managing the service desk's incident and service requests management processes, and ensuring that the service desk meets or exceeds the organization's service level agreements.<br><br>Key Responsibilities<br><br>Develops and maintains incident and service requests management processes and ensuring that the service desk adheres to these processes. Sets and monitors service level agreements and key performance indicators for the service desk, such as call volume, missed calls, response times, and resolution times. Identifies areas for improvement in the service desk's operations and makes recommendations for changes to improve efficiency and effectiveness. Communicating with stakeholders, including senior management and other departments, to ensure that the service desk's operations align with the organization's goals. Coordinates and collaborates with other IT teams, such as network and security teams, to ensure the smooth operation of the service desk and the organization's IT systems. Develops and recommends service desk policies and procedures and oversees its implementation. Identifying and implementing process improvements to increase efficiency and customer satisfaction. Develops and updates the knowledge base used by the service desk technicians. Manages all high severity incidents including post incident review of major incidents. Supervises user access management on applications, Office 365 Admin Center and active directory service for users & groups creation, deletion, and suspension. Analyses trends in Service Desk requests and generate statistical monthly report. Provides after office hours support as needed. Administers and maintains agility in ITSM tool customization, and automation.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science or Information Technology Fluent in English & Arabic ITSM system, Manage Engine, Summit IT, Service Now Years with qualifications: 5 - 7 years ITIL Practitioner certification<br><br>COMPETENCIES<br><br>Customer Focus Teamwork Effective Communication Personal Accountability & Commitment to achieve Resilience & Flexibility (Can do attitude)<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

<p>Account Management &amp; Customer Engagement Develop and maintain strong relationships with strategic C&amp;SP customers, including hyperscalers, cloud providers, colocation and data center operators, telecom providers, and digital infrastructure companies. Act as the primary point of contact for assigned key accounts, ensuring alignment between customer business priorities, investment plans, and Schneider Electric capabilities. Conduct regular business reviews, strategic account planning, and executive engagement activities. Develop comprehensive account growth plans and identify opportunities across customers' existing operations, expansion programs, and future infrastructure investments. Build strong relationships across multiple levels and functions within customer organizations, ensuring early visibility of strategic priorities and upcoming projects. Sales &amp; Business Development Identify and develop new business opportunities within existing and target C&amp;SP accounts. Drive sales of Schneider Electric's solutions, software, services, and digital offerings supporting data center power infrastructure, energy management, automation, cooling, monitoring, and lifecycle services. Develop opportunities across both new data center capacity and existing installed-base modernization, expansion, and services. Lead commercial negotiations, contract renewals, framework agreements, and strategic partnerships. Build and maintain a strong, qualified sales pipeline to achieve revenue, profitability, and growth targets. Drive early engagement on major data center investments and expansion programs to strengthen Schneider Electric's position throughout the project lifecycle. Executive &amp; C-Level Engagement Establish trusted relationships with senior decision-makers across customer organizations, including CEOs, COOs, CTOs, CIOs, Heads of Data Center Infrastructure, Engineering, Operations, Procurement, and Sustainability. Lead strategic discussions around data center capacity, availability and resilience, energy efficiency, sustainability, digital infrastructure, AI-driven capacity requirements, and operational performance. Position Schneider Electric's value proposition beyond individual products, connecting technology and solutions to customers' business, operational, sustainability, and expansion objectives. Present business cases, value propositions, lifecycle benefits, and strategic roadmaps to support customer investment decisions. Segment Strategy &amp; Cross-Functional Collaboration Align account strategies with Schneider Electric's C&amp;SP segment priorities, Secure Power strategy, and overall business objectives. Collaborate closely with Secure Power, Power Systems, Digital Energy, Services, Cooling, engineering, project execution, and marketing teams to deliver integrated customer solutions. Coordinate engagement across Schneider Electric teams to provide customers with a consistent account strategy and experience. Provide market intelligence, competitive insights, customer investment outlook, and feedback to support segment strategy and business growth. Support early engagement with customers, consultants, designers, system integrators, and contractors to influence specifications and solution architecture. Identify opportunities to expand Schneider Electric's share of wallet across the customer's data center lifecycle. Performance &amp; Reporting Achieve sales, profitability, order intake, and customer satisfaction targets. Monitor account performance, pipeline health, forecast accuracy, opportunity conversion, and strategic growth initiatives. Maintain visibility of major customer investment and expansion plans and translate these into actionable pipeline opportunities. Ensure timely escalation and resolution of customer issues while maintaining a high level of customer experience. Maintain accurate opportunity, account, and forecast information within CRM tools.</p><p>Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today!</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Electrical Engineering, Power Systems Engineering, Business, or a related discipline. Minimum 12 years of experience in key account management, technical sales, business development, or solution sales, preferably within data centers, cloud infrastructure, critical power, energy management, or digital infrastructure. Proven track record of managing strategic accounts and navigating complex, high-value sales cycles. Strong understanding of data center infrastructure, critical power systems, UPS, electrical distribution, cooling, energy management, automation, monitoring, and lifecycle services. Understanding of the requirements of hyperscale, colocation, cloud, and mission-critical environments. Demonstrated ability to engage effectively with C-level executives, technical decision-makers, procurement, and senior business stakeholders. Strong commercial, negotiation, and relationship-management skills. Experience with CRM tools such as Salesforce and structured account-planning methodologies. Excellent communication, presentation, and influencing skills. Knowledge of the Gulf data center and digital infrastructure market is highly desirable.</p><p>Preferred Competencies Strategic account management C&amp;SP and data center market expertise Executive stakeholder engagement Complex solution and value-based selling Critical power and data center infrastructure knowledge Energy efficiency and sustainability Digitalization and data center lifecycle management Commercial and financial acumen Long-term account development Cross-functional leadership and collaboration Strategic negotiation and influencing</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Quality Assurance Executive is responsible for supporting the delivery of consistent, compliant, and high-quality customer service by reviewing customer interactions across various communication channels. This role involves completing quality evaluations, documenting findings, providing feedback, and identifying areas requiring coaching or process improvement. The aim is to enhance customer experience, service quality, and adherence to SOPs and regulatory requirements. Success in this role contributes to revenue protection, cost-to-serve optimization, and improved first-contact resolution.</li></ul><p>&nbsp;</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Quality Monitoring</p><p>&nbsp;</p><ul><li>Review sampled customer interactions across calls, emails, and other approved channels using the assigned QA scorecard.</li><li>Assess accuracy, customer handling, communication quality, case documentation, process adherence, and compliance.</li><li>Record evaluation results with clear and factual comments and maintain complete quality records.</li><li>Ensure timely submission of QA results and maintain accuracy and consistency of scoring.</li></ul><p>&nbsp;</p><p>Feedback &amp; Coaching Support</p><p>&nbsp;</p><ul><li>Share constructive feedback with employees and supervisors based on evaluation findings.</li><li>Support coaching sessions by providing examples, observed gaps, and agreed improvement actions.</li><li>Follow up on recurring gaps and track improvement after coaching.</li><li>Ensure feedback is shared within agreed timelines and track coaching action follow-up rate.</li></ul><p>&nbsp;</p><p>Quality Reporting &amp; Analysis</p><p>&nbsp;</p><ul><li>Prepare regular quality summaries covering scores, common errors, complaint drivers, and compliance gaps.</li><li>Maintain QA trackers and provide accurate data for operational reports and calibration discussions.</li><li>Escalate serious or repeated quality and compliance concerns to the line manager.</li><li>Ensure accuracy of QA reports and timely reporting of recurring issues identified and escalated.</li></ul><p>&nbsp;</p><p>Calibration, Governance &amp; Improvement Support</p><p>&nbsp;</p><ul><li>Participate in calibration sessions and apply approved scorecards, SOPs, and evaluation guidelines consistently.</li><li>Identify knowledge gaps and recommend refresher training, coaching, or improvements to QA checklists and knowledge articles.</li><li>Handle customer and employee information confidentially and maintain complete records for audit and management review.</li><li>Ensure adherence to approved QA guidelines, reduction in repeated quality errors, and audit readiness.</li></ul><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong attention to detail and analytical skills.</li><li>Proficiency in Microsoft Excel and Office applications.</li><li>Ability to provide clear and respectful feedback.</li><li>Understanding of contact centre KPIs, QA scorecards, and complaint handling.</li></ul><p>&nbsp;</p><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school diploma or equivalent; a diploma or certification in customer service, quality, or business is advantageous.</li><li>2 to 3 years of experience in customer service, contact centre operations, or quality assurance. Experience in call monitoring, interaction evaluations, or quality reviews preferred.</li><li>Good written and verbal communication skills, strong attention to detail, basic analytical skills.</li><li>Working knowledge of Microsoft Excel and Office applications, understanding of contact centre KPIs, QA scorecards, and complaint handling.</li></ul><p>&nbsp;</p><p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p></div>

<p><strong>Start Your Career Journey with NGI</strong></p><p>National General Insurance PJSC (NGI) is pleased to offer exciting career opportunities for ambitious UAE Nationals and recent graduates looking to launch their professional careers in the corporate sector.</p><p>At NGI, we are committed to investing in young talent by providing comprehensive <strong>Learning & Development programs</strong>, hands-on experience, and a structured <strong>career growth path</strong>. These opportunities are designed to equip fresh graduates with extensive knowledge of the insurance industry while exposing them to key business and operational functions.</p><p><strong>&nbsp;</strong></p><p><strong>Position :&nbsp; Insurance Executive (UAE Nationals / Emiratis)</strong></p><p><strong>Location : NGI Head Office – Dubai, UAE</strong></p><p><strong>&nbsp;</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree or Master's Degree in any relevant field</p></li><li><p>Fresh graduates are encouraged to apply</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Available Departments</strong></p><p>Successful candidates may have the opportunity to work within one of the following departments:</p><ol type="1"><li><p>Medical Department</p></li><li><p>Administration Department</p></li><li><p>Motor Department</p></li><li><p>General Insurance (FGA) Department</p></li><li><p>Actuarial & Risk Department</p></li><li><p>Internal Audit Department</p></li><li><p>Customer Service, Call Center & Marketing Department</p></li></ol><br><p>Join NGI and gain valuable industry experience while building a rewarding and progressive career in one of the UAE’s leading insurance organizations.</p><br><p><strong>Desired Candidate Profile</strong></p><p>Any UAE National fresh graduates are welcome to apply</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job description</b></p><p>Job Title: Telesales Representative</p><p><br></p><p><b><span></span>Job Summary</b></p><p>We are looking for motivated, confident, and results-driven Telesales Representatives to join our team. The ideal candidate will be responsible for contacting potential customers, promoting company products or services, building customer relationships, and achieving sales targets through telephone communication.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Make outbound calls to potential and existing customers.</li><li>Present and explain products or services clearly and professionally.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Generate leads, follow up with prospects, and convert leads into sales.</li><li>Handle customer inquiries, objections, and concerns effectively.</li><li>Maintain accurate records of calls, customer information, and sales activities.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Follow company sales procedures and maintain professional communication.</li><li>Coordinate with the sales team and report progress to the supervisor.</li></ul><p><br></p><p><b>Qualifications and Requirements</b></p><ul><li>Good communication and interpersonal skills.</li><li>Confidence in handling telephone sales and customer objections.</li><li>Sales-oriented, persuasive, and target-driven attitude.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer skills and familiarity with MS Office.</li><li>Previous telesales or call center experience is an advantage.</li><li>Freshers are welcome to apply, subject to company requirements.</li></ul><p><br></p><p><b>Job Location:</b> Business Bay, Dubai, UAE</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Sales Oriented</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Title: Telesales Representative</p><p><b>Job Summary</b></p><p>We are looking for motivated, confident, and results-driven Telesales Representatives to join our team. The ideal candidate will be responsible for contacting potential customers, promoting company products or services, building customer relationships, and achieving sales targets through telephone communication.</p><p><b>Key Responsibilities</b></p><ul><li>Make outbound calls to potential and existing customers.</li><li>Present and explain products or services clearly and professionally.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Generate leads, follow up with prospects, and convert leads into sales.</li><li>Handle customer inquiries, objections, and concerns effectively.</li><li>Maintain accurate records of calls, customer information, and sales activities.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Follow company sales procedures and maintain professional communication.</li><li>Coordinate with the sales team and report progress to the supervisor.</li></ul><p><b>Qualifications and Requirements</b></p><ul><li>Good communication and interpersonal skills.</li><li>Confidence in handling telephone sales and customer objections.</li><li>Sales-oriented, persuasive, and target-driven attitude.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer skills and familiarity with MS Office.</li><li>Previous telesales or call center experience is an advantage.</li><li>Freshers are welcome to apply, subject to company requirements.</li></ul><p><b>Job Location:</b> Business Bay, Dubai, UAE</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Sales Target Oriented</p></div>

<strong>Job Overview<br><br></strong>We are seeking confident and target-driven Tele Sales Representatives (Hindi Speakers) to join our team. The ideal candidate will be comfortable with high-volume outbound calling, engaging customers effectively, and converting leads into successful sales.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Make high-volume outbound sales calls to prospective customers</li><li> Persuade and influence clients through strong pitch delivery and objection handling</li><li> Identify customer needs and recommend suitable products or services</li><li> Convert inquiries and warm leads into successful sales</li><li> Assist clients with account opening and first deposit</li><li> Maintain accurate records of customer interactions in the CRM</li><li> Build rapport with customers using a professional and energetic communication style</li><li> Achieve and exceed assigned sales targets<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Fluent Hindi speakers only</li><li> 1–2 years of experience in tele sales, call center, BPO, customer service, or sales</li><li> Strong verbal and written communication skills</li><li> Ability to multitask and manage time efficiently</li><li> Target-oriented with a customer-focused approach</li><li> Ability to work in a fast-paced sales environment<br><br></li></ul><strong>Job Details<br><br></strong>Location: UAE<br><br>Employment Type: Full-Time<br><br>Availability: Immediate Joiners Only<br><br><strong>Salary &amp; Benefits<br><br></strong><ul><li> AED 3,000 basic salary + Performance-based incentives</li><li> Work visa provided</li><li> 1-week product training</li><li> Career growth and development opportunities</li></ul>

<p>WE’RE HIRING | RECRUITMENT EXECUTIVE | DUBAI A leading recruitment company in the UAE is looking for an energetic and results-driven Recruitment Executive to join its Dubai team. Position: Recruitment Executive Location: Dubai, UAE Salary: Up to AED 4,000 all-inclusive, depending on experience and qualifications Additional Benefits: Performance incentives and UAE benefits Employment Type: Full-time Availability: Immediate joiners preferred Key Responsibilities: * Manage the end-to-end recruitment process based on client requirements * Source, screen, and shortlist qualified candidates * Draft and publish job advertisements across recruitment platforms * Advise clients on market salary ranges and candidate availability * Format CVs and prepare candidate reports * Coordinate interviews between clients and shortlisted candidates * Facilitate offer letter signing and candidate document submission * Maintain professional communication with clients and candidates throughout the recruitment process</p><p>* Female Tagalog speaker, aged 18–25 * Degree holders and non-degree holders are welcome to apply * Previous experience is an advantage but not required * Background in call center, customer service, or sales is preferred * Fluent in English with excellent communication skills * Strong team player with good multitasking and organizational abilities Interested candidates may send their updated CV, along with a recent photo to: SHILTON2040 AT GMAIL DOT COM</p>

<p>Solution Architecture &amp; Technical Leadership</p><h4>Lead the development of end-to-end technical architectures for data center and mission-critical infrastructure, ensuring solutions are resilient, scalable, efficient, and commercially viable.</h4><p>Translate customer requirements, design criteria, capacity plans, and operational objectives into optimized technical solutions. Define integrated architectures covering critical power, UPS, electrical distribution, cooling, power quality, automation, monitoring, digital platforms, and lifecycle services. Assess technical trade-offs and recommend the optimum architecture considering availability, redundancy, efficiency, scalability, cost, maintainability, and total cost of ownership. Ensure compatibility and interoperability across different systems and technologies within the proposed architecture. Provide technical leadership and engineering judgment on complex or non-standard customer requirements.</p><p>Customer &amp; Consultant Engagement</p><h4>Act as a trusted technical advisor to data center customers, consultants, designers, developers, operators, and engineering stakeholders.</h4><p>Lead customer workshops and technical discovery sessions to understand business requirements, design parameters, operating models, and future capacity needs. Engage early in the customer investment cycle to help shape data center architecture and influence technical specifications. Present solution concepts, architectural options, technical value propositions, and design recommendations to customer engineering and leadership teams. Challenge customer requirements constructively where alternative architectures can deliver improved resilience, energy efficiency, sustainability, scalability, or lifecycle performance. Develop strong relationships with key technical influencers within the hyperscale, colocation, cloud, enterprise, and digital infrastructure ecosystem.</p><p>Pre-Sales &amp; Opportunity Support</p><h4>Partner with Key Account Managers and sales teams on strategic and technically complex data center opportunities.</h4><p>Lead the technical qualification of opportunities and determine the appropriate solution architecture and technical strategy. Develop solution concepts, technical proposals, architectures, specifications, compliance responses, and solution roadmaps. Support customer RFIs, RFPs, tenders, technical clarification meetings, and solution defense sessions. Identify technical differentiators that strengthen Schneider Electric's competitive position and articulate their value to customers. Support technical risk assessment and ensure proposed solutions are deliverable, competitive, and aligned with customer requirements. Contribute to technical negotiations and resolve complex architecture, specification, and integration issues during the sales process.</p><p>Data Center Technology &amp; Innovation</p><h4>Maintain strong expertise in developments affecting modern data center design, including AI and high-density computing, liquid cooling, modular and prefabricated architectures, energy efficiency, sustainability, grid constraints, and digital operations.</h4><p>Evaluate emerging technologies and determine their relevance to customer challenges and future data center architectures. Translate evolving customer requirements into actionable technical insights for Schneider Electric teams. Provide feedback on advanced customer requirements and technology gaps to help inform future solution and offer development. Promote architectures that improve PUE, energy performance, infrastructure utilization, resilience, and carbon performance where relevant to customer objectives.</p><p>Cross-Functional Collaboration</p><h4>Collaborate across Secure Power, Power Systems, Digital Energy, Cooling, Services, engineering, tendering, execution, and commercial teams to develop integrated data center solutions.</h4><p>Coordinate specialist technical resources around complex customer opportunities and ensure consistency of the overall architecture. Work with project execution and engineering teams to ensure continuity between proposed architecture and delivered solution. Support knowledge transfer and technical capability development across sales and solution engineering teams. Guide and review technical work performed by other engineers and specialists on major opportunities. Serve as technical lead on strategic or complex data center projects where required.</p><p>Technical Governance &amp; Quality</p><h4>Ensure proposed architectures comply with relevant customer specifications, engineering practices, and applicable data center and electrical standards.</h4><p>Apply recognized industry principles including relevant Uptime Institute Tier concepts, IEC standards, ASHRAE guidance, and data center design practices as applicable to individual projects. Review solution designs for technical integrity, system compatibility, performance, safety, and reliability. Identify and mitigate technical risks during the pre-sales and design phases. Ensure technical documentation, architecture specifications, and assumptions are clearly defined and communicated.</p><p>Rewards designed for you</p><p>Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with ny other legally protected characteristic or conduct.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Experience</h4><p>Bachelor's or Master's degree in Electrical Engineering, Power Engineering, Mechanical Engineering, Data Center Engineering, or a related technical discipline. Typically 10+ years of relevant engineering or solution architecture experience, with significant exposure to data centers, mission-critical infrastructure, critical power, cooling, or electrical systems. Demonstrated experience developing and presenting complex technical solutions for data centers or other mission-critical environments. Strong understanding of data center electrical architectures, including UPS systems, MV/LV distribution, redundancy architectures, backup power, power quality, and energy management. Good understanding of data center cooling architectures, including traditional and next-generation high-density cooling approaches. Knowledge of data center monitoring, automation, DCIM and digital energy management concepts. Strong understanding of data center availability, resilience, redundancy, efficiency, scalability, and maintainability principles. Experience working with customers, consultants, contractors, and engineering organizations on complex infrastructure projects. Ability to interpret and challenge technical specifications, design documents, single-line diagrams, and customer requirements. Strong presentation and communication skills, with the ability to communicate complex engineering concepts to both technical and business stakeholders. Experience within the UAE/Gulf data center market and familiarity with hyperscale and colocation customer requirements is highly desirable.</p><p>Preferred Technical Competencies</p><ul><li>End-to-end data center solution architecture</li><li>Critical power and UPS systems</li><li>MV/LV electrical distribution</li><li>Data center cooling and thermal management</li><li>High-density and AI-ready infrastructure</li><li>Data center resilience and redundancy architecture</li><li>Energy efficiency and sustainability</li><li>DCIM, monitoring and digital energy management</li><li>Solution optimization and value engineering</li><li>Technical specification and consultant influence</li><li>Complex technical problem-solving</li><li>Customer-facing solution engineering</li><li>Cross-functional technical leadership</li><li>Technical risk management</li></ul>

Dear Applicants!!! Hiring Alert!! Home Centre Landmark group is looking for a Associate General Manager_ Buying_ Household for Dubai, UAE<br>Job Summary:Overall business management of assigned (Soft Goods) product category/department and will ensure the development, implementation and management of the business plans to maximize sales and profits <br>Responsibilities for Internal Candidates<br>ROLE PROFILE / RESPONSIBILITIES<br>1. Category Growth and Profitability Drive sales from the assigned category by developing comprehensive category business plans Drive and monitor gross margins for the category and ensure alignment with the organization’s position, business plan and budgets.<br>2. Category Merchandise Planning Prepare annual plans for the assigned category and provide inputs to the Merchandising Development and Buying Head to assist in creation of overall merchandizing budget Study trends from historical data around product category sales and market research to assist in the overall planning process Ensure adherence to financial plan in all key areas - sales, markdowns, margin & average inventory Discuss, decide and freeze the merchandise plans (pricing, promotion, assortment etc.) for the category with the Merchandise Planning department Ensure effective in season management across territories (stock balancing, markdown management, stock analysis, stock vs sales performance)<br>3. Category Design and Quality Ensure optimum utilization of customer research information to guide category management decisions, including decisions on the introduction of new products, product assortment, shelf layout, promotion and pricing of products in the store Formulate design and development plan in consultation with the Design Head with specifications on product features, functions, packaging and resource requirement across categories Ensure all design and development activities are carried out within budget Ensure the merchandise procured and received meets the quality standards4. Order and Vendor Management Create an adequate vendor base for the organization through active scouting and negotiation / renegotiation Maintain relationships with key vendors who are critical for the long term success of the business<br>Review the financial and credit services agreement with the key vendors in order to maximize profit and positively contribute to cash flow<br>Determine buying requirements and formulate buying plan and budget for the assigned category<br>Monitor Orders based on the buying plan and follow-up to ensure merchandise delivery as per the plan based on the agreed service level agreement Pursue cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix, scanning the environment for benchmarks and constantly improving the purchase process5. People Management Monitor team development and facilitate complaint resolution Set KRA's for direct reports and conduct performance appraisal Oversee staff deployment and drive motivation levels of the direct reportees.<br>6. Competition Research Acquiring market intelligence through various sources & analyze trends which may impact our business. Map competition prices / products and provide qualitative inputs to the business <br>Qualifications for Internal Candidates<br>Post graduate or Graduate, 12+ years’ of relevant experience in the Home Retail /Fashion Apparel/textile Industry. Strong Fashion Education background is would be an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Wealth Adoption Specialist</strong><br><strong>Location: Abu Dhabi</strong><br><strong>Role Purpose:</strong><br><span><span>Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness, activation and adoption of Wealth products and digital platforms. The role provides customer support, conducts outbound engagement and telesales activities across the Wealth product suite, follows up customer opportunities and service requests, captures and analyzes customer feedback, and coordinates with the relevant teams to support timely resolution. The role also requires working knowledge of Wealth platforms, customer journeys and processes to provide accurate guidance and identify opportunities for service and adoption improvement.</span></span><br> <br><strong>Key Accountabilities of the role </strong><br>&nbsp;</p><br><ul><li><p><span><span>Conduct outbound customer engagement and telesales activities across the approved Wealth product suite to support awareness, activation, adoption and funded investment opportunities.</span></span></p><br></li><li><p><span><span>Explain product features, digital journeys and onboarding requirements using approved scripts, product materials and eligibility guidelines, without providing investment advice or making suitability decisions.</span></span></p><br></li><li><p><span><span>Record, classify and follow up customer inquiries, complaints, feedback, leads and call outcomes in the approved systems, ensuring complete and accurate information capture.</span></span></p><br></li><li><p><span><span>Follow up interested customers and pending opportunities in line with agreed contact plans, service standards and campaign priorities.</span></span></p><br></li><li><p><span><span>Monitor customer responses, objections, recurring issues and reasons for non-adoption; consolidate insights and recommend opportunities to improve products, platforms, journeys and communications.</span></span></p><br></li><li><p><span><span>Prepare accurate activity and outcome updates covering calls, customer responses, lead status, adoption, conversions, inquiries, complaints and key customer insights.</span></span></p><br></li></ul><p><span><span>Demonstrate teamwork, ownership and timely completion of assigned tasks, and escalate material customer, conduct, system or process issues to the designated manager.</span></span><br>&nbsp;</p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span><span>Strong customer-service, telesales, communication, listening and interpersonal skills</span></span></li><li><span><span>Ability to explain digital journeys and product information clearly using approved materials</span></span></li><li><span><span>Customer inquiry, complaint, objection and follow-up management</span></span></li><li><span><span>Accurate call disposition, lead tracking, data capture and activity reporting</span></span></li><li><span><span>Understanding of customer confidentiality, data privacy, conduct and escalation requirements</span></span></li><li><span><span>Action-oriented, organized and able to work in a target-driven environment while maintaining service quality</span></span></li></ul><span><span><strong>Previous experience:</strong></span></span><ul><li><span><span>Minimum 6 months of relevant experience in customer service, telesales, contact centre, banking, investments or digital-product support.</span></span></li><li><span><span>Experience handling customer inquiries, complaints, follow-up activities and sales or adoption campaigns is preferred. </span></span><br>&nbsp;</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>To lead the service function for the brand, develop and implement plans and programmes in order to achieve service targets in terms of revenue, quality and effective customer service</p><br><br>Responsibilities:<br><ul><li>Receive customers in a professional manner providing them with accurate and timely information on their service needs.</li><li>Accurately inform Service Advisors of customer needs and record information accordingly.</li><li>Provide excellent customer service and monitor the customer contract. Ensure Service Advisors call the customers to enquire on arrival delays and rebook the service if requested.</li><li>Organize and manage the shuttle service and accurately maintain the log of the service. Maintain log books for courtesy cars.</li><li>Effectively handle customer complaints. Patiently address issues and discuss the same with the Service Advisors. Ensure service advisors follow the process in receiving/ delivering vehicles.</li><li>Follow up on repeat complaints with the workshop to ensure the problem is effectively resolved.</li><li>Follow up on WIP, analyze delays and intimate the customer on reasons for delays in delivery.</li><li>Liaison with call center reports and follow up with those customers to ensure resolution of complaints and customer satisfaction.</li><li>Effectively coordinate activities and information between the operators, service advisors and workshop to enable smooth workshop operations.</li><li>Maintain cleanliness standards for the reception area, manage the work space, ensure the service boards are regularly updated and adhere to the workshop processes.</li><li>Liaison with parts department on delivery delays and provide administrative support to the service advisors and workshop team for follow up matters.</li><li>Liaison with sales to confirm details on service contracts, update the same in the system and process accordingly.</li><li>Monitor the cars taken out for test drives and manage the gate pass system.</li><li>Manage reception drivers and car cleaners to ensure vehicles are moved efficiently in the reception area.</li><li>Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles</li></ul><br>Qualifications:<br><ul><li>Graduate in any discipline</li><li>3-5 years experience in the automotive service industry</li><li>Proven ability to perform in a fast-paced environment while managing tight deadlines</li><li>High attention to detail</li><li>Ability to lead, develop and motivate teams.&nbsp;</li><li>Strong digital literacy and computer proficiency</li></ul> </div>

WE’RE HIRING | RECRUITMENT EXECUTIVE | DUBAI<br>A leading recruitment company is looking for an energetic and results-driven Recruitment Executive to join its Dubai team.<br>Position: Recruitment Executive Location: Dubai Salary: All-inclusive, depending on experience and qualifications Additional Benefits: Performance incentives and benefits as per law Employment Type: Full-time Availability: Immediate joiners preferred<br>Candidate Profile: Tagalog speaker Degree holders and non-degree holders are welcome to apply Previous experience is an advantage but not required Background in call center, customer service, or sales is preferred Fluent in English with excellent communication skills Strong team player with good multitasking and organizational abilities<br>Key Responsibilities: Manage the end-to-end recruitment process based on client requirements Source, screen, and shortlist qualified candidates Draft and publish job advertisements across recruitment platforms Advise clients on market salary ranges and candidate availability Format CVs and prepare candidate reports Coordinate interviews between clients and shortlisted candidates Facilitate offer letter signing and candidate document submission Maintain professional communication with clients and candidates throughout the recruitment process

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.<br> Connecting millions of users across the country, we are committed to delivering the best online search experience.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Telesales Agent, you will be responsible for generating revenue by actively engaging with potential and existing customers through outbound calls.<br> You will play a key role in meeting and exceeding targets, converting leads into acquisitions, and building strong customer relationships.<br> In this role, you will: Conduct high volumes of outbound calls to prospective and existing customers to promote and sell products/services.<br> Meet and exceed daily, weekly, and monthly targets and KPIs.<br> Effectively manage outbound calls and inquiries, converting them into sales opportunities.<br> Build and maintain a pipeline of potential clients by following up on leads and nurturing relationships.<br> Handle objections professionally, negotiate terms, and close deals efficiently.<br> Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools.<br> Collaborate with the purchase team to align on lead conversion strategies.<br> Provide excellent customer service by understanding customer needs and offering tailored solutions.<br> Assist customers with their inquiries, complaints, and post-sales support to ensure customer satisfaction.<br> Stay up to date on product knowledge, sales techniques, and industry trends to improve performance.<br> Participate in team meetings, training, and coaching sessions to enhance skills and performance.<br> A fast-paced, high-performing team.<br> Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the Emirates.<br> Rewards &amp; Recognitions Learning &amp; Development opportunities Bayut &amp; dubizzle is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> #UAEdubizzle A minimum of a high school diploma and a bachelor’s degree are a plus.<br> 2+ years of experience in Telesales, Call center or Customer service.<br> Demonstrated ability to exceed sales goals in a high-pressure telesales environment, ensuring consistent and sustainable performance.<br> Strong understanding of sales techniques, customer engagement, and CRM systems.<br> Well-versed in handling objections and closing sales effectively.<br> Excellent verbal and written communication skills in English.<br> Strong negotiation and persuasion skills.<br> Efficient time management and multitasking abilities.<br> Strong teamwork and collaboration skills.<br> Highly motivated.<br> Ability to work under pressure and meet targets.<br> High level of resilience and adaptability.<br> Adaptability.<br> Passionate about sales and customer engagement.<br> Persistent and resilient in achieving sales goals.<br> Hardworking, proactive, and eager to exceed expectations.<br></span> </div>

<p>Established in 1985 as the airfreight division of Emirates, Emirates SkyCargo is the largest international cargo airline in the world! We are looking for supply chain and logistics professionals ready to support Emirates SkyCargo as our organisation continuously increases it's cargo capacity and develops specialised products to meet the growing needs of customers.</p> <br> <p>As a <strong>Senior Customer Sales and Service Consultant </strong>in the<strong> SkyCargo </strong>team, you will be responsible for delivering exceptional customer service aligned with Emirates standards and KPI by handling complex inbound and outbound customer interactions across phone, email, chat, and social media channels. Support revenue generation resolves escalated queries efficiently and contributes to team performance and service continuity.</p> <p> <strong>In this role, you will:</strong> </p> <ul> <li>Provide exceptional, personalised customer service by delivering accurate information and actively promoting relevant Emirates products and services across all communication channels.</li> <li>Actively drive revenue growth by upselling and cross-selling, presenting customers with a range of products and services aligned with their needs and value expectations.</li> <li>Ensure full compliance with applicable policies, procedures and regulatory requirements while meeting customer expectations.</li> <li>Maintain up-to-date knowledge of Emirates products, services and systems, and proactively identify and share opportunities for system, process and service enhancements.</li> <li>Proactively contribute ideas and recommendations to enhance service quality, operational efficiency, revenue performance and overall customer experience.</li> <li>Support the Customer Sales and Service Team Leader by deputising as required, providing on-the-job guidance and coaching team members to support performance and development.</li> <li>Take on additional operational responsibilities, as required, to support business needs, service continuity and team effectiveness.</li> </ul> Qualification <p> <strong>To be considered for this role, you must meet the below requirements:</strong> </p> <p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers </p> Salary &amp; benefits <p>At Emirates Group, we re committed to providing our employees with opportunities to grow and develop their careers. If you re looking for a challenging and rewarding opportunity, apply today and join our team!</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Hold a High school Diploma or equivalent to 12 years of schooling.</li> <li>Have 3+ years of experience in a customer service or call centre environment, with at least 1 year of experience in a contact centre or reservations service environment within an airline industry.</li> </ul> <p> <strong>You will have an edge if you:</strong> </p> <ul> <li>Possess familiarity with customer loyalty programs, reservation and booking systems, and customer relationship management (CRM) platforms.</li> <li>Possess knowledge of back office/contact centre and airline industry procedures and methodology.</li> <li>Excellent communication skills in written, verbal and interpersonal with strong customer service.</li> <li>Ability to work in rotational shifts within a fast-paced, high-volume environment. </li> <li>Proficient in using Windows applications, including Microsoft Word and Excel.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>Established in 1985 as the airfreight division of Emirates, Emirates SkyCargo is the largest international cargo airline in the world! We are looking for supply chain and logistics professionals ready to support Emirates SkyCargo as our organisation continuously increases it's cargo capacity and develops specialised products to meet the growing needs of customers.</span></p><br><br><p><span>As a <strong>Senior Customer Sales and Service Consultant </strong>in the<strong> SkyCargo </strong>team, you will be responsible for delivering exceptional customer service aligned with Emirates standards and KPI by handling complex inbound and outbound customer interactions across phone, email, chat, and social media channels. Support revenue generation resolves escalated queries efficiently and contributes to team performance and service continuity.</span></p><br><br><p><span><strong>In this role, you will:</strong></span></p><br><br><ul><li>Provide exceptional, personalised customer service by delivering accurate information and actively promoting relevant Emirates products and services across all communication channels.</li><li>Actively drive revenue growth by upselling and cross-selling, presenting customers with a range of products and services aligned with their needs and value expectations.</li><li>Ensure full compliance with applicable policies, procedures and regulatory requirements while meeting customer expectations.</li><li>Maintain up-to-date knowledge of Emirates products, services and systems, and proactively identify and share opportunities for system, process and service enhancements.</li><li>Proactively contribute ideas and recommendations to enhance service quality, operational efficiency, revenue performance and overall customer experience.</li><li>Support the Customer Sales and Service Team Leader by deputising as required, providing on-the-job guidance and coaching team members to support performance and development.</li><li>Take on additional operational responsibilities, as required, to support business needs, service continuity and team effectiveness.</li></ul>Qualification<p><strong><span>To be considered for this role, you must meet the below requirements:</span></strong></p><br><br><ul><li>Hold a High school Diploma or equivalent to 12 years of schooling.</li><li>Have 3+ years of experience in a customer service or call centre environment, with at least 1 year of experience in a contact centre or reservations service environment within an airline industry.</li></ul><br><p><span><strong>You will have an edge if you:</strong></span></p><br><br><ul><li>Possess familiarity with customer loyalty programs, reservation and booking systems, and customer relationship management (CRM) platforms.</li><li>Possess knowledge of back office/contact centre and airline industry procedures and methodology.</li><li>Excellent communication skills in written, verbal and interpersonal with strong customer service.</li><li>Ability to work in rotational shifts within a fast-paced, high-volume environment. </li><li>Proficient in using Windows applications, including Microsoft Word and Excel.</li></ul><p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span><span>www.emirates.com/careers</span></span></p><br><br>Salary &amp; benefits<p><span>At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br><br> </div>