Jobs For Bachelor Holders in UAE

Job Purpose<br>To delight internal and external customers over the telephone.<br><br>Key result Areas<br>- Interact with customers over the phone to understand their banking needs.<br>- Provide excellent customer service to achieve customer loyalty.<br>- Resolve problems over the telephone on the spot.<br>- Convert sales opportunities in order to meet financial targets.<br>- Clarify and explain procedures and products over the telephone.<br>- Capture and report customer feedback towards continual product development.<br><br>Knowledge, Skills and Experience<br>- University Graduate (preferably with some finance / banking or maths component).<br>- Bilingual.<br>- 1 - 3 years experience<br>- Very customer focused<br>- Computer literate<br>- Excellent communication skills<br>- Strong listening skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong>Knowledge, Skills and Experience</strong></span></span><br><ul><li><i><span><strong>Skills / Experience</strong></span></i><span> :</span></li><li><span>University Graduate</span></li><li><span>Strong selling &amp; financial markets knowledge</span></li><li><span>Strong interpersonal skills and cultural sensitivity</span></li><li><span>Relationship Management Networking skills</span></li><li><span>Extrovert/Amiable personality</span></li><li><span>Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE</span></li><li><span>Excellent communication and negotiation skills</span></li><li>SCA <span><span>accredited</span></span></li></ul><br><br><br> </div>

We’re Hiring Sales Representatives – Credit Cards (Abu Dhabi)<br><br>We are expanding our sales team and looking for experienced Sales Officers to promote Mashreq Bank Credit Cards in Abu Dhabi.<br><br>If you have a passion for banking sales, enjoy meeting targets, and want strong support + incentives, this opportunity is for you.<br><br>Location: Abu Dhabi (candidates must be currently based in Abu Dhabi)<br><br>Key Highlights:<br>✔ Work with Mashreq Bank Credit Cards<br>✔ Cross-selling opportunities with Emirates Islamic, FAB, RAKBANK & Ajman Bank for better target achievement and incentives<br>✔ Tele-calling data provided<br>✔ Monthly marketing kiosk activity support<br>✔ Fixed salary + attractive incentives<br><br>Candidate Requirements:<br><br>- University graduate (mandatory)<br>- Minimum 1 year of banking sales experience (UAE or home country)<br>- Experience in credit cards or retail banking preferred<br>- Strong communication and closing skills<br>- Target-driven and self-motivated<br><br>Compensation:<br><br>- Fixed salary: AED 3,000 – AED 5,000 (based on experience)<br>- Attractive incentives paid in the same month without any delay.<br><br>Only shortlisted candidates will be contacted.

Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back)<br>- Interact with customers over the phone, chat , email to understand their banking needs.<br>- Provide excellent customer service to achieve customer loyalty.<br>- Resolve problems over the live chat, email or telephone.<br>- Convert sales opportunities in order to meet financial targets.<br>- Clarify and explain procedures and products over the telephone.<br>- Capture and report customer feedback towards continual product development.<br><br>Key Result Areas Achieve the required KPI set in term of<br>Adherence<br>CRD<br>AHT<br>Quality score<br>post call suveuy<br>NPS<br>Key Result Areas (Continued)- Operates in a Call Centre environment where the interface with customers is over the telephone.<br>- Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.<br>- Mostly related to explaining procedures or providing information regarding retail banking products.<br>- Also involves root cause analysis and reversals of charges and fees when necessary.<br>Knowledge, Skills and Experience Knowledge, Skills and Experience (Continued)- University Graduate (preferably with some finance / banking or maths component).<br>- 1 – 3 years experience<br>- Very customer focused<br>- Computer literate<br>- Excellent communication skills<br>- Strong listening skills.

Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back)<br>- Interact with customers over the phone, chat , email to understand their banking needs.<br>- Provide excellent customer service to achieve customer loyalty.<br>- Resolve problems over the live chat, email or telephone.<br>- Convert sales opportunities in order to meet financial targets.<br>- Clarify and explain procedures and products over the telephone.<br>- Capture and report customer feedback towards continual product development.<br><br>Key Result Areas Achieve the required KPI set in term of<br>Adherence<br>CRD<br>AHT<br>Quality score<br>post call suveuy<br>NPS<br>Key Result Areas (Continued)- Operates in a Call Centre environment where the interface with customers is over the telephone.<br>- Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.<br>- Mostly related to explaining procedures or providing information regarding retail banking products.<br>- Also involves root cause analysis and reversals of charges and fees when necessary.<br>Knowledge, Skills and Experience Knowledge, Skills and Experience (Continued)- University Graduate (preferably with some finance / banking or maths component).<br>- 1 – 3 years experience<br>- Very customer focused<br>- Computer literate<br>- Excellent communication skills<br>- Strong listening skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To perform and handle all financial transactions in risk free manner using the latest teller automation devices (TCRs) while maintaining the set service standards at all times. Primary responsibility will be also to operate in the new Model of the Express Branches &amp; cater to Sales, Service &amp; Transaction support to the existing and NTB customers.<br>Responsibilities:<br></p><ul><li>Manage cash transactions through TCRs at the new express branch model.</li></ul><ul><li>Strive towards managing customer expectation for each interaction.</li></ul><ul><li>Minimize customer attrition and reduce liability &amp; service application rejections.</li></ul><ul><li>Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to Appointments kept and Appointment kept to Sales.</li></ul><ul><li>Take ownership of customer complaints and take them to resolution.</li></ul><ul><li>Introduce &amp; educate customers on the use of Bank alternative Channels &amp; new digital technologies.</li></ul><ul><li>UBO will be responsible for the achievement of KPI's on personal Banking Products as well as cross selling other segment Products.</li></ul><br>Qualifications:<br><ul><li>Thorough knowledge of Retail Banking products, processes services and policies. Banking </li></ul><ul><li>University Graduate with 2-3 years of Branch Banking experience.</li></ul><ul><li> Candidate must between the age group of 23-30 years. </li></ul><ul><li>Preferred candidate must have UAE banking experience a minimum of 2 years</li></ul><ul><li>Computer literacy and tech savvy.</li></ul><ul><li>9</li></ul><ul><li>Behavioral Competencies </li></ul> </div>

- To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.<br><br>- Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.<br><br>- Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.<br><br>- Ensure clients are aware of all financial services offered by the bank<br><br>- Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.<br><br>Key Result Areas<br>- Optimize the potential value of the client base through the delivery of MG Products and Services<br>- Communicate with HNW client and identify their financial needs<br>- Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services<br>- Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities<br>- Acquire New to Bank HNW clients.<br>- Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.<br>Knowledge, Skills, Experience<br>- University Graduate<br>- Strong selling & financial markets knowledge<br>- Strong interpersonal skills and cultural sensitivity<br>- Relationship Management Networking skills<br>- Extrovert/Amiable personality<br>- Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE<br>- Excellent communication and negotiation skills<br>CISI certified

Job Description – Secretary <br>Role Summary:<br>The Secretary will provide high-level administrative and operational support to the office. The ideal candidate will possess strong business acumen, exceptional organizational skills, and the ability to manage complex tasks efficiently. This role requires a proactive individual with a capability to thrive in fast paced work environment.<br>Accountabilities:<br>· Execute meticulous typing, proofreading, and dispatching of all outgoing correspondence, ensuring the highest standard is maintained.· Prioritize and review all incoming mail, forwarding it to the line manager after careful consideration.· Take proactive measures on routine standardized correspondence, promptly informing the line manager of important matters.· Efficiently coordinate and follow up with internal departments on behalf of the line manager to facilitate smooth operations.· Prepare letters on behalf of the line manager, ensuring clarity and professionalism in communication.· Maintain an organized and systematic filing system for all correspondence.· Attend meetings, record minutes accurately, and distribute them while following up on action items.· Manage all telephone calls and appointments for the line manager, employing effective screening and prioritization techniques.· Establish and update a comprehensive database of contacts as needed by the line manager.· Organize travel arrangements and coordinate external business trips on behalf of the line manager.<br>Skills & Qualifications:· Minimum of 4 years’ relevant experience, including experience at senior management level· Relevant professional qualification at university graduate level or nearing completion of a relevant professional qualification will be viewed favorably.· Strong written and verbal communication skills.· A good team player with experience in managing change; and· Strong MS Office skills. Arabic speakers Salary offered, 7,000 to 9,000 AED

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assist drivers with requests for repair and for maintenance services to ensure that the vehicle is fixed right the first time.</p></li><li><p>Assists the Service Manager in the operations of the service center by writing up work orders, distributing work to staff, accurately maintaining records, and supporting promotional activities.</p></li><li><p>Estimates cost and completion time/settles customer accounts.</p></li><li><p>Communicate with customers about the status of work.</p></li><li><p>Obtains the customer’s written approval of all repair orders at the time of the write-up or when closing additional add-on sales.</p></li><li><p>Inspects every finished repair order for proper completion, pricing accuracy, and legibility.</p></li><li><p>Meets or exceeds goals for add-on sales.</p></li><li><p>Delivers the right car in perfect condition every time.</p></li><li><p>Conduct post service follow up to ensure customer satisfaction.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> University Graduate or equivalent, an Automotive degree will be an advantage. minimum 2-3 years of work experience as Service Advisor in a reputed Car Auto Workshop. Customer Service Skills. Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results. Excellent communication skills in both Arabic and English languages. </p><p></p></section>

Job Roles and Responsibilities: ▪ Support SAP PP (Production Planning) and SD(Sales) Module and good understanding of (Production , Sales and procurement/Logistics) E2E Cycle ▪ SAP PP/SD Module with Implementation/Support experience required in the areas (Inbound, Outbound, warehouse management and handling Production & Sales module) ▪ Responsible to support Tickets/Process/Implementation requests of PP/SD Module for Subsidiaries across MEA (Middle East and Africa) region, good technical knowledge of Partner Integrations ▪ Analyze business requirements (e.g., functional and technical requirements, business processes) by conducting information-gathering sessions with users, analyzing to document an accurate understanding of their business requirements and mapping of those to SAP business processes & system side) ▪ Performing Unit and Integration Testing as per the PP/SD Module requirements/business. ▪ Support Subsidiaries in MEA Region for Year End and Month end SAP Closing activities ▪ Support Process Improvements, Implementations and Trainings to Users (Onsite/Offsite) ▪ Audit Support to Users and experience with Integrations with partners. <br>Education & Experience ▪ Qualification - University Graduate and can join at short notice/immediate available in UAE ▪ 4-6 years of work hands on experience as SAP Consultant – PP/SD Module with expertise in Production Planning and Sales distribution Overall Cycle ▪ Preparing Manuals, demos or training as needed Onsite/Offsite as per Business requirement ▪ Good understanding of integration other modules MM/LE is a plus with EDI Integrations ▪ Strong Communication, Presentation, Analytical and inter-personal skills with Fluent in English. ▪ Providing help desk support, assisting and resolving SAP PP(Production Planning)/SD(Sales distribution) issues/requests analyzing proposed improvements or changes ▪ Effective analytical skills in handling Logistics Closing requests and providing Solutions for the tickets ▪ Excellent Communicational skills and stakeholder management including strong skills in active listening/problem solving to solve the issues raised by users/tickets

Job Purpose To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect. The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients. Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts. Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc. Key Result Areas:Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers Ability to communicate with HNW clients to structure advise based on client needs Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues. Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities. Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales Enhance market profile and awareness. Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc) Acquire ‘new to bank’ NHW clients Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing. Maintain proactive client contact<br>Knowledge, Skills and Experience University Graduate with Certification or Diploma un sales/marketing Strong numbers, selling & investments/ Financial Market Knowledge Strong Interpersonal skills and cultural sensitivity Relationship Management & Networking skills. Extrovert / Amiable personality At least, 10 years of experience of a similar job with another bank / financial services Co. Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.

Job Purpose To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect. The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients. Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts. Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc. Key Result Areas:Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers Ability to communicate with HNW clients to structure advise based on client needs Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues. Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities. Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales Enhance market profile and awareness. Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc) Acquire ‘new to bank’ NHW clients Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing. Maintain proactive client contact<br>Knowledge, Skills and Experience University Graduate with Certification or Diploma un sales/marketing Strong numbers, selling & investments/ Financial Market Knowledge Strong Interpersonal skills and cultural sensitivity Relationship Management & Networking skills. Extrovert / Amiable personality At least, 10 years of experience of a similar job with another bank / financial services Co. Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.

Job Purpose To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect. The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients. Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts. Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc. Key Result Areas:Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers Ability to communicate with HNW clients to structure advise based on client needs Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues. Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities. Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales Enhance market profile and awareness. Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc) Acquire ‘new to bank’ NHW clients Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing. Maintain proactive client contact<br>Knowledge, Skills and Experience University Graduate with Certification or Diploma un sales/marketing Strong numbers, selling & investments/ Financial Market Knowledge Strong Interpersonal skills and cultural sensitivity Relationship Management & Networking skills. Extrovert / Amiable personality At least, 10 years of experience of a similar job with another bank / financial services Co. Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.

Job Purpose To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect. The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients. Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts. Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc. Key Result Areas:Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers Ability to communicate with HNW clients to structure advise based on client needs Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues. Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities. Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales Enhance market profile and awareness. Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc) Acquire ‘new to bank’ NHW clients Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing. Maintain proactive client contact<br>Knowledge, Skills and Experience University Graduate with Certification or Diploma un sales/marketing Strong numbers, selling & investments/ Financial Market Knowledge Strong Interpersonal skills and cultural sensitivity Relationship Management & Networking skills. Extrovert / Amiable personality At least, 10 years of experience of a similar job with another bank / financial services Co. Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.

<ul><li><p>To receive, verify, issue consumables and maintain stock level.</p></li><li><p>To have effective control on workshop tools, manuals etc.</p></li><li><p>To ensure and maintain all the equipment’s are calibrated as per specified norms and records-maintained calibration in co-ordination with Service Engineer (Equipment) .</p></li><li><p>To ensure that all equipment’s are serviced/repaired regularly, and records are maintained properly.</p></li><li><p>To arrange for all Tools & Equipment’s calibration in co-ordination with Service Engineer (Equipment)</p></li><li><p>To ensure that LPO’s are issued as per the guidelines.</p></li><li><p>To ensure that LPO’s are issued as per the guidelines for sublet and jobs are done on time</p></li><li><p>Maintaining, stocking, service supply materials/uniforms/shoes/protective gears etc.</p></li><li><p>Co-ordination with laundry and ensure clean uniforms for the staff</p></li><li><p>Co-ordination with all vendors for all the supplies in time</p></li><li><p>Submit monthly stock levels to NSD.</p></li><li><p>To ensure compliance of Municipality regulations and maintaining of laboratory reports</p></li><li><p>Maintain proper paint/paint materials stock</p></li><li><p>Ensure service supply materials are supplied only based on job requirement to avoid wastages.</p></li><li><p>Ensure that self-life items are not wasted through proactive inventory management</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Educational Qualification</strong></p><ul><li><p>University Graduate</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>3 to 5 years’ experience in Auto W/S Store Management/Automobile Dealer/Workshop</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Computer skills</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Basic English</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Employment Details • Job Type: Full-time, Temporary Contract.<br> • Duration: 3 Months (Potential extension up to 6 months total).<br> • Commitment: Full contract completion is mandatory, no leaves during the contract period We are seeking a detail-oriented and committed Warranty Executive to join our automotive aftersales team.<br> This is a temporary position for an initial duration of 3 months, with the possibility of a 3-month extension based on performance and business needs.<br> We require a dedicated professional who is fully committed to completing the entire contract duration.<br> Claim Processing: Review, validate, and submit automotive warranty claims accurately.<br> Data Management: Maintain comprehensive warranty records and documentation.<br> Compliance Control: Ensure all claims align with manufacturer policies and guidelines.<br> Dispute Resolution: Reconcile rejected claims and handle manufacturer queries efficiently.<br> Report Generation: Utilize Excel to track claim statuses and compile financial reports.<br> Cross-Team Collaboration: Work closely with workshop technicians and service advisors.<br> Required Qualifications Education: University graduate degree in any discipline.<br> Experience: Prior experience in automotive aftersales service operations.<br> Industry Knowledge: Solid understanding of automotive technical terms and warranty processes.<br> Software Skills: Advanced proficiency in MS Office, specifically high comfort with MS Excel.<br> Language Proficiency: Fluent in written and spoken English.<br> Communication: Exceptional communication and interpersonal skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound &amp; outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li></ul><br><span><span>Key Result Areas&nbsp;</span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br><ul><li><p><span><span>To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.</span></span></p><br></li><li><p><span><span>Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.</span></span></p><br></li><li><p><span><span>Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.</span></span></p><br></li><li><p><span><span>Ensure clients are aware of all financial services offered by the bank</span></span></p><br></li><li><p><span><span>Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers</span></span></p><br></li></ul><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><ul><li><p><span><span>Optimize the potential value of the client base through the delivery of MG Products and Services</span></span></p><br></li><li><p><span><span>Communicate with HNW client and identify their financial needs</span></span></p><br></li><li><p><span><span>Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services</span></span></p><br></li><li><p><span><span>Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities</span></span></p><br></li><li><p><span><span>Acquire New to Bank HNW clients.</span></span></p><br></li><li><p><span><span>Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.</span></span></p><br></li><li><p><span><span>Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.</span></span></p><br></li><li><p><span><span>Enhance market profile and awareness</span></span></p><br></li><li><p><span><span>Minimize customer attrition</span></span></p><br></li></ul><ul><li><p><span><span>Maintain proactive client contact.</span></span></p><br></li></ul><br><p><span><span><strong>Skills / Experience&nbsp;</strong></span></span></p><br><ul><li><p><span><span>University Graduate</span></span></p><br></li><li><p><span><span>Strong selling &amp; financial markets knowledge</span></span></p><br></li><li><p><span><span>Strong interpersonal skills and cultural sensitivity</span></span></p><br></li><li><p><span><span>Relationship Management Networking skills</span></span></p><br></li><li><p><span><span>Extrovert/Amiable personality</span></span></p><br></li><li><p><span><span>Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE</span></span></p><br></li><li><p><span><span>Excellent communication and negotiation skills</span></span></p><br></li><li><p><span><span>CISI certified</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br><p>The incumbent is responsible for supporting the Head of Audit / Portfolio Head / Portfolio Lead / Job-in-Charge in providing internal audit services across all Emirates Islamic functions – Retail Banking &amp; Wealth Management, Retail Branches. Markets &amp; Treasury, Corporate Banking, Finance and overall Banking Operations. He/she will undertake business process audits, project assignments and ad hoc review work under the seniors supervision and guidance.</p><br><p>The job will provide a wide exposure on all Bank’s activities for a comprehensive knowledge and learning experience.</p><br><p><strong>Main Tasks</strong></p><br><ul> <li>Completion of Audit reviews and contribute to completion of the Annual Audit Plan</li> <li>Maximize time utilization</li> <li>Timely completion of audits</li> <li>Develop and deliver an audit service focused on control environment improvements that protect and enhance the Group's financial position.</li> <li>Ensure audit findings are timely addressed through effective follow-up.Conduct audits which are perceived to add value to the business</li> <li>Ensure Internal Audit is contemporary and innovative to drive efficiency / quality of service</li> <li>Maintain professional working relationships with business stakeholders</li> <li>Maintain work ethics and protect the internal audit profession’s credibility</li> <li>Audit job completion, documentation and reporting in line with Internal Audit Manual / standards</li> <li>Ensure observations are supported by facts and adequate evidence, drafted as per departmental standards and agreed with management.</li> <li>Drive / Participate in department strategic initiatives / innovation programs</li></ul><p><strong>Required Knowledge/Skills</strong></p><br><ul> <li>A University Graduate degree</li> <li>Recognized Professional Accounting Qualification</li> <li>Certified Internal Auditor (CIA)</li> <li>Financial Risk Manager / Certified Financial Analyst Banking/financial services industry experience (5 years and above) preferably in Internal Audit covering one or more areas of Retail Banking, Branch audits, Banking Operations, Wealth Management, Corporate Banking, Treasury, Anti-money Launderling (AML), Finance, etc.</li> <li>Good understanding of banking activities</li> <li>Positive Team player with effective communication</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Purpose<br>- To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.<br><br>- Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.<br><br>- Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.<br><br>- Ensure clients are aware of all financial services offered by the bank<br><br>- Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.<br><br><br>Dimensions<br>Operating Budget<br><br>Number of Staff<br><br>Capital Exp. Budget<br><br>Other<br><br>Key Result Areas- Optimize the potential value of the client base through the delivery of MG Products and Services<br>- Communicate with HNW client and identify their financial needs<br>- Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services<br>- Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities<br>- Acquire New to Bank HNW clients.<br>- Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.<br>- Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.<br>- Enhance market profile and awareness<br>- Minimize customer attrition<br>- Maintain proactive client contact.<br>Operating Environment, Framework and Boundaries, Working Relationships- Interact with product managers / line managers to constantly provide feedback on competition and client response to product / services<br>- Co-ordinate activities with other departments in order to maximize conversions from referral process<br>- Ensure client expectations are constantly met<br>Problem Solving<br>- Ability to understand customer’s financial needs on a one on one basis<br>- Intricate understanding of products pertaining to HNW customers – both internal and external (competitors)<br>- Advanced Market knowledge of various investment vehicles / markets / economics<br>- Accurate projection of sales numbers<br>- Proactive action on customer feedback and needs<br>- Timely escalation of service issues<br>Decision Making Authority & Responsibility<br>- Pricing discretion for effective relationship Management<br>- Strong responsibility for Ethical selling to customers with complete disclosure about products and services<br>Knowledge, Skills and Experience<br>- Skills / Experience :<br>- University Graduate<br>- Strong selling & financial markets knowledge<br>- Strong interpersonal skills and cultural sensitivity<br>- Relationship Management Networking skills<br>- Extrovert/Amiable personality<br>- Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE<br>- Excellent communication and negotiation skills<br>- CISI certified – level 1