Store Keeper Jobs in UAE
951 Jobs Found
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<p>The patient aide will work to support the nursing staff to provide for the everyday needs of the resident’s and their families</p><br><br>Responsibilities:<br><p>3.1 Responsibilities may vary depending on number and functional focus of Senior Management Team. The following list is a very comprehensive itemization of what would normally be associated with the position of Patient Aide at Long term care. The actual scope of responsibilities will be determined from time to time by the Director of Operations in conjunction with the Charge Nurses and Managers.<br>3.2 Supports residents and their families by providing housekeeping and laundry services; preparing food, running errands.<br>3.3 Assists residents by providing personal services, such as, bathing, dressing and grooming.<br>3.4 Assists nurses in manual handling of residents and with bathing.<br>3.5 Under the supervision and guidance of nurses and therapists plays with children where appropriate.<br>3.6 Maintains a safe, secure and healthy patient environment by ensuring room is clean and tidy.<br>3.7 Supports the nursing staff by running errands where appropriate.<br>3.8 Responsible for ensuring rooms are stocked with appropriate supplies<br>3.9 Assists residents and nurses on external trips<br>3.10 Participates in resident’s social activities<br>3.11 Communicates with a range of people on a range of matters.<br>3.12 Communicates appropriately and clearly to coworkers and other members of the multidisciplinary team.<br>3.13 Communicates the mission, vision and values of the facility.<br>3.14 Develops own skills and knowledge.</p><br><p>3.15 Recognizes the necessity to continuously develop skills and acquire additional knowledge appropriate to the position.<br>3.16 Attends training sessions offered by long term care.<br>3.17 Dresses appropriately to the expectations of the specific work areas and Occupational Health and Safety Policy.<br>3.18 Maintains confidentiality of all information in accordance with long term care policy.<br>3.19 Participates as a valued team member, promoting and contributing to a supportive team environment.<br>3.20 Attends meetings as requested.<br>3.21 Maintains quality in own work.<br>3.22 Adheres to the requirements of the Environment Health and Safety Management System.<br>3.23 Adheres to the requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.<br>3.24 Understands and adheres to emergency preparedness, fire safety and code policies/plans.<br>3.25 Reports shortfall of supplies to registered nurse.<br>3.26 Reports and documents any missing items to registered nurse.<br>3.27 Supports equality and value diversity.<br>3.28 Challenge bias, prejudice and intolerance if appropriate or brings it to the attention of a manager.<br>3.29 Aware of the impact of own behaviors on others.<br>3.30 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements<br>3.31 Work accordance with the documented OSH procedures and instructions, specific responsibilities<br>3.32 Be familiar with emergency and evacuation procedures<br>3.33 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports<br>3.34 Comply with Waste management procedures and policies<br>3.35 Attend applicable OSH/Infection control training programs, mock drills and awareness programs<br>3.36 Use of appropriate personal protective equipment and safety systems</p><br><br>Qualifications:<br><p>4.1 Diploma in relevant field<br>4.2 One year working Experience in a healthcare environment.</p><br><p>4.3 Nanny or homecare support role<br>4.4 Experience working as a Care Giver or similar role<br>4.5 Experience working with Arabic children<br>4.6 Average command of oral and written English, Arabic desirable but not mandatory</p><br> </div>
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<p><strong>The Role </strong></p><br> <br> <p>This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client. </p><br> <br> <p><strong>Our Clients and Projects</strong></p><br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. </p><br> <p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. </p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li> </ul> <p><strong>Job Objective</strong></p><br> <p>To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget.</p><br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>Responsible for the City’s growth in terms of Strategy, Growth, Driving Sales, Account Management, and marketing by understanding the city’s performance drivers and KPIs and setting targeted strategies, objectives, and an action plan.</p><br><p>In addition, responsible via dotted line responsibility to oversee and drive the city’s success across marketing, logistics, people, etc.</p><br><p>This role holder requires a strong leadership presence able to drive high-level strategy as well as operate at the lowest level of detail. The role holder also needs to influence both with directly as well as indirect stakeholders internally and externally.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p>The City’s - Operation and financial performance to achieve Profitability and growth</p><br></li><li><p>Design a strategic business plan to achieve sales and revenue objectives and targets on a Monthly, Quarterly, and yearly basis.</p><br></li><li><p>Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.</p><br></li><li><p>Manage the overall city’s performance (operating at the lowest level of detail across zones to win with partners, customers, and riders)</p><br></li><li><p>Plan and Lead Marketing activities on the ground in alignment with the company's Marketing strategy to continuously generate sales opportunities.</p><br></li><li><p>Handle and facilitate Logistics implementation in alignment with the Logistics Function SOP.</p><br></li><li><p>Monitor competitor activities and set plans to improve the restaurant's potential growth.</p><br></li><li><p>Generate extra revenue through team achievement of non-commission revenue (advertising) deals.</p><br></li><li><p>Manage and follow up on the team’s daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.</p><br></li><li><p>Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.</p><br></li><li><p>Scale the team according to the current portfolio of brands and onboard new joiners.</p><br></li><li><p>Create detailed reports to help the team achieve targets and maintain accurate records of restaurants’ details, such as accounts</p><br></li><li><p>Integrate team tasks on the corresponding tools and dashboards used within the company.</p><br></li><li><p>Collaborate with different internal teams to reach the designated KPIs and work closely with the Marketing, Finance, Operations, and Logistics Departments.</p><br></li><li><p>Apply Talabat policies and procedures in the cluster to ensure the consistency of operations and culture.</p><br></li><li><p>Work closely with the Public Relations and Communications department to represent the city and business at external events.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>Bachelor’s degree in Business Administration, Marketing, or a related field.</p><br></li><li><p>8+ years of experience in Sales, Account Management, Operations, or a related field.</p><br></li><li><p>Minimum 5 years of leadership and team management experience.</p><br></li><li><p>Strong understanding of the food industry and market dynamics.</p><br></li><li><p>Experience with commercial proposals and pricing strategies.</p><br></li><li><p>Proficiency in CRM systems.</p><br></li><li><p>Proven track record in managing and developing high-performing teams.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Excellent leadership and stakeholder management capabilities.</p><br></li><li><p>Strong communication and interpersonal skills.</p><br></li><li><p>Advanced English proficiency.</p><br></li><li><p>E-commerce experience is highly preferable.</p><br></li><li><p>Proven track record in managing and developing high-performing teams.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Excellent leadership and stakeholder management capabilities.</p><br></li><li><p>Strong communication and interpersonal skills.</p><br></li><li><p>Advanced English proficiency.</p><br></li><li><p>E-commerce experience is highly preferable.</p><br></li></ul><br><br> </div>
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<p><b>Title:</b></p><br><br>Lead Static Engineer – Offshore Island Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u> <span>Job Title: Lead Static Engineer – Offshore Island Project</span></u></b></p><br><br><p>KBR Abu Dhabi PMC Team is currently looking to fill a position of <b><u>Lead Static Engineer </u></b>for an <b>Offshore Island Project </b>to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to <b>Spain Office</b> and then return to Abu Dhabi<b> . </b></p><br><br><p><b>Job Purpose</b></p><br><br><p><b>The Lead Static Engineer is responsible for leading the design, engineering, and technical assurance of static equipment for ADNOC Offshore projects. The role ensures that all static equipment designs comply with ADNOC standards, international codes, project specifications, safety requirements, and operational reliability objectives throughout the project lifecycle.</b></p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><b>Lead the engineering and design of static equipment for offshore oil & gas facilities.</b></li><li><b>Review and approve design calculations, datasheets, specifications, and engineering deliverables.</b></li><li><b>Manage the design and selection of: </b><ul><li><b>Pressure vessels</b></li><li><b>Heat exchangers</b></li><li><b>Storage tanks</b></li><li><b>Separators</b></li><li><b>Drums and filters</b></li><li><b>Columns and reactors</b></li><li><b>Pig launchers/receivers</b></li><li><b>Flare systems and associated equipment</b></li></ul></li><li><b>Ensure compliance with ADNOC, ASME, API, TEMA, NACE, and international industry standards.</b></li><li><b>Coordinate with Process, Mechanical, Piping, Structural, Electrical, Instrumentation, and Procurement disciplines.</b></li><li><b>Conduct technical bid evaluations and vendor document reviews.</b></li><li><b>Provide technical support during procurement, fabrication, inspection, construction, commissioning, and start-up activities.</b></li><li><b>Review and resolve technical queries, concession requests, and engineering deviations.</b></li><li><b>Participate in design reviews, HAZID, HAZOP, SIL, and constructability workshops.</b></li><li><b>Monitor engineering progress and ensure timely delivery of project milestones.</b></li><li><b>Mentor and provide guidance to junior and senior static equipment engineers.</b></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><b>Bachelor's Degree in Mechanical Engineering.</b></li><li><b>Master's Degree is an added advantage.</b></li><li><b>Professional Engineering certification is desirable.</b></li></ul><br><p><b>Experience</b></p><br><br><ul><li><b>Minimum 18–20 years of experience in Oil & Gas, Petrochemical, Refinery, or Offshore EPC projects.</b></li><li><b>Minimum 5 years in a Lead Static Engineer or Engineering Lead role.</b></li><li><b>Proven experience in FEED, Detailed Engineering, EPC, and Brownfield modification projects.</b></li><li><b>Extensive experience working on ADNOC Offshore, ADNOC Gas, Saudi Aramco, QatarEnergy, or major Middle East energy projects.</b></li><li><b>Experience in offshore platforms, processing facilities, gathering stations, and gas processing plants is highly preferred.</b></li></ul><br><p><b>Technical Skills</b></p><br><br><ul><li><b>Strong knowledge of pressure vessel and heat exchanger design.</b></li><li><b>Expertise in ASME Section VIII Div. 1 & 2.</b></li><li><b>API Codes (API 510, API 650, API 620, API 661, API 660, API 579).</b></li><li><b>TEMA standards for heat exchangers.</b></li><li><b>Material selection and corrosion engineering principles.</b></li><li><b>Equipment sizing, specification development, and vendor management.</b></li><li><b>Knowledge of fabrication, inspection, testing, and commissioning requirements.</b></li><li><b>Familiarity with ADNOC engineering standards and specifications.</b></li><li><b>Risk-based inspection and asset integrity management concepts.</b></li></ul><br><p><b>Competencies</b></p><br><br><ul><li><b>Strong leadership and people management skills.</b></li><li><b>Excellent stakeholder and client management abilities.</b></li><li><b>Effective communication and presentation skills.</b></li><li><b>Strong problem-solving and analytical capability.</b></li><li><b>Ability to manage multiple engineering packages simultaneously.</b></li><li><b>Commitment to HSE, quality, and operational excellence.</b></li></ul><br><p><b>Preferred Profile</b></p><br><br><ul><li><b>Recent ADNOC Offshore project experience.</b></li><li><b>Experience in large offshore EPC projects valued above USD 100 million.</b></li><li><b>Previous involvement in offshore platforms, artificial islands, compression facilities, gas processing plants, and brownfield upgrades.</b></li><li><b>Strong track record of managing multidisciplinary engineering interfaces and vendor packages.</b></li></ul><br><br><br><br> </div>
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<span>We are looking for a Senior Network Security Engineer with a strong specialization in Secure Web Gateway (SWG) and proxy technologies, particularly Blue Coat ProxySG (now part of Broadcom/Symantec).<br> This role sits within our broader network security function and is responsible for administering, securing, and optimizing web/internet access infrastructure across the organization.<br> Candidates should bring at least 2–3 years of hands-on Blue Coat ProxySG / SGOS administration experience as part of a broader network security career (typically 5+ years overall).<br> Experience in banking and financial services is a strong plus, but not mandatory.<br> Key Responsibilities Proxy & Secure Web Gateway Administration Administer, configure, and support Blue Coat ProxySG (SGOS) and related secure web gateway/web security solutions.<br> Design, implement, and maintain web filtering categories, acceptable use policies, and secure internet access controls.<br> Configure and manage SSL/TLS interception (SSL Visibility), authentication integration (AD/LDAP, Kerberos, SAML), and ICAP integration with DLP, antivirus, and sandboxing solutions.<br> Monitor proxy performance, availability, and capacity; conduct tuning and optimization to ensure minimal latency and maximum uptime.<br> Troubleshooting & Incident Response Troubleshoot proxy-related incidents, connectivity issues, and policy conflicts, working across network layers (TCP/IP, DNS, HTTP/HTTPS, routing).<br> Participate in security incident response related to web-based threats, malicious traffic, and policy violations.<br> Collaborate with SOC, network, and broader cybersecurity teams to correlate proxy logs with SIEM and threat intelligence platforms.<br> Project, Migration & Lifecycle Support Support upgrades, patching, and lifecycle management of Blue Coat ProxySG appliances and related SWG components.<br> Assist with migration or integration projects between on-premise proxy solutions and cloud-delivered SWG/SASE platforms.<br> Contribute to automation and scripting initiatives to streamline policy deployment, reporting, and routine administration tasks.<br> Governance, Documentation & Compliance Prepare and maintain technical documentation, configuration standards, and operational runbooks.<br> Support internal and external audits by providing evidence of secure configuration, change control, and policy enforcement.<br> Ensure alignment with information security policies and relevant regulatory frameworks (e.<br>g., SAMA, NCA ECC, ISO/IEC 27001, PCI DSS) where applicable.<br> Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent practical experience).<br> 5+ years of overall network/cybersecurity engineering experience, including a minimum of 2–3 years of hands-on Blue Coat ProxySG / SGOS administration.<br> Alternatively, 5+ years of overall network/cybersecurity experience with strong hands-on exposure to other leading secure web gateway or proxy platforms (e.<br>g., Symantec Web Security Service, Forcepoint, McAfee/Skyhigh Web Gateway, Cisco WSA/Umbrella, Zscaler, Fortinet FortiProxy), with demonstrated ability and willingness to specialize in Blue Coat ProxySG.<br> Strong understanding of core networking concepts: TCP/IP, DNS, HTTP/HTTPS, routing, and network segmentation.<br> Hands-on experience with web filtering, URL categorization, SSL/TLS interception, and content inspection policies.<br> Experience integrating proxy/SWG platforms with DLP, sandboxing, threat intelligence, or SIEM solutions is highly valued.<br> Excellent troubleshooting, analytical, and communication skills, with the ability to work cross-functionally with network, security, and infrastructure teams.<br> Experience in banking, financial services, or other regulated sectors is preferred but not required.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.<br> <br>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility. - add this first then mention what the role is about.</p><p><br>We are looking for a customer-focused and results-driven Sales Executive to join our Electric Mobility team. This role is responsible for delivering an exceptional showroom experience, guiding customers through their purchasing journey, and achieving individual sales targets while maintaining full compliance with Al-Futtaim Automotive and BYD sales processes.</p><p><br>The ideal candidate is passionate about customer engagement, skilled in consultative selling, and committed to delivering a professional, ethical, and customer-centric experience that contributes to business growth and brand success.</p><br><p><strong>What you will do:</strong></p><ul><li><p>Welcome and engage customers visiting the showroom in a professional manner.</p></li><li><p>Conduct customer needs assessments, product demonstrations, and test drives.</p></li><li><p>Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.</p></li><li><p>Achieve monthly individual sales targets and contribute to overall showroom performance.</p></li><li><p>Build and manage a healthy sales pipeline using CRM systems.</p></li><li><p>Promote finance, insurance, and value-added products aligned with customer needs.</p></li><li><p>Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.</p></li><li><p>Follow all company sales processes, governance requirements, and internal controls.</p></li><li><p>Ensure accurate sales documentation, deposits, and vehicle order processing.</p></li><li><p>Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.</p></li><li><p>Complete all mandatory sales, compliance, and system training requirements.</p></li><li><p>Collaborate with colleagues and stakeholders to deliver a seamless customer journey.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong sales and customer relationship-building capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to influence customer decisions through value-based selling.</p></li><li><p>Strong negotiation and closing skills.</p></li><li><p>CRM and lead management experience.</p></li><li><p>Ability to manage multiple priorities in a fast-paced retail environment.</p></li><li><p>High attention to detail and process compliance.</p></li><li><p>Strong problem-solving and customer service mindset.</p></li><li><p>Self-motivated with a target-driven approach.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li></ul><p><br><strong>About the team:</strong><br>You will be part of Al-Futtaim Automotive's growing Electric Mobility business, representing one of the world's leading EV brands. The team is focused on delivering innovative mobility solutions while providing customers with a premium and seamless buying experience.<br>Our culture is built around customer experience, collaboration, accountability, integrity, and continuous improvement. This is an exciting opportunity to contribute to the future of mobility within one of the region's most respected automotive organizations.</p><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.</p></li><li><p>Automotive sales experience is advantageous.</p></li><li><p>Fluent written and spoken English; Arabic is preferred.</p></li><li><p>Experience working with CRM systems and sales pipeline management.</p></li><li><p>Proven ability to achieve sales targets and KPIs.</p></li><li><p>Strong customer engagement and presentation skills.</p></li><li><p>Ability to adapt to new sales approaches and technologies.</p></li><li><p>Results-oriented with a strong sense of accountability and ownership.</p></li><li><p>Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence.</p></li></ul><br><p></p></section>
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<p><strong>ROLE OVERVIEW:</strong></p><br><p>The Show Technology Team Leader is responsible for supervising daily maintenance activities and ensuring reliable operation of AVL systems within assigned rides and attractions. This role provides direct technical leadership to senior technicians and technicians, ensuring preventive and corrective maintenance tasks are executed safely, efficiently, and in accordance with departmental standards. The Team Leader reports to the Show Technology - Assistant Manager and supports operational continuity at site level.</p><br><p><br><strong>ROLE SCOPE:</strong></p><br><p>• Supervise technicians and senior technicians during assigned shifts. <br>• Allocate work orders and prioritize tasks based on operational requirements.<br>• Monitor ride uptime and ensure timely response to technical issues. <br>• Escalate major faults or systemic risks to Assistant Manager / Manager. <br>• Conduct shift handovers and maintain clear communication between teams. <br>• Ensure preventive and corrective maintenance tasks are completed in accordance with SOPs and maintenance plans. <br>• Verify work quality and ensure accurate closure of work orders in CMMS. <br>• Review and maintain technical documentation and system records. <br>• Identify recurring faults and provide structured feedback for maintenance improvement. <br>• Provide advanced troubleshooting support for show control, projection, audio, lighting, special effects, animatronics, and AVL network systems. <br>• Lead fault diagnostics for complex or recurring technical issues. <br>• Support configuration, calibration, and testing activities. <br>• Assist in installation and upgrade works under supervision. <br>• Enforce adherence to safety procedures and safe working practices. <br>• Conduct toolbox talks and shift briefings as required. <br>• Ensure proper use of PPE and safe handling of equipment. <br>• Support risk assessments and safe system of work implementation. <br>• Monitor team performance during shifts and provide feedback to Assistant Manager / Manager. <br>• Support onboarding and technical training of new team members. <br>• Promote adherence to departmental technical standards. <br>• Maintain discipline and professional conduct within the team. <br>• Monitor spare parts usage for assigned systems. <br>• Ensure tools and test equipment are properly maintained. <br>• Notify management of stock shortages or abnormal consumption. <br>• Responsibilities may extend to additional operational duties required to support site-level objectives.</p><br><p><strong>QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br><p><strong>Essential:</strong></p><br><p>• Diploma or Bachelor’s Degree in Electrical, Electronics, Mechatronics, Computer Engineering, or related technical discipline.<br>• 5–7 years of AVL technical experience. <br>• Minimum 1–2 years in a senior technician or supervisory role. <br>• Experience working within ride or attraction AVL environments.<br>• Strong working knowledge of ride-integrated AVL systems. <br>• Proficiency in at least one professional show control platform. <br>• Solid understanding of AVoIP and AV networking fundamentals. <br>• Strong troubleshooting and fault diagnosis capability. • Experience using CMMS platforms. <br>• Ability to supervise and coordinate technical teams during shifts. <br>• Strong communication skills in English. <br>• Ability to work effectively under operational pressure. <br>• Strong working knowledge in one or more of the following AVL domains: projection systems, professional audio systems (e.g., QSC), AVoIP technologies (e.g., Dante), show control platforms, and media server environments. <br>• Ability to troubleshoot and support integrated ride and show control systems. <br>• Working knowledge of Microsoft 365 applications for reporting and communication. <br>• Proficiency in using CMMS platforms (e.g., Maximo or equivalent) for work order management, documentation, and maintenance tracking.</p><br><br>Miral Experiences </div>
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<p><strong>Role : </strong><span><span>E-Channel Officer</span></span><br><strong>Location :</strong> Abu Dhabi <br><strong>Role Purpose:</strong><br><span><span>The senior E-Channels officer is responsible for performing operational support duties of the Alternate Delivery Channels Unit. Assists the Alternate Delivery Channels Manager as directed; provides a full range of professional, technical and general support to customers and Bank personnel; responds to telephone and e-mail inquiries; monitors product usage and system operation; resolves problems within given authority. Helps in the coordination and support of system testing and user acceptance testing. Provides assistance in training Bank personnel on the features and benefits of Internet banking and bill payment products, mobile banking and electronic services. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects</span></span><br> <br><strong>Key Accountabilities of the role </strong><br> </p><br><ul><li><p><span><span>Main Job functions includes:</span></span></p><br></li><li><p><span><span>Responsible to represent the bank in all electronic crimes related to the judiciary and police enforcement</span></span></p><br></li><li><p><span><span>Managing/supervising all fraud related complaints and resolution</span></span></p><br></li><li><p><span><span>Managing/supervising the bank electronic related marketing (SMS, email & other electronic touch points).</span></span></p><br></li><li><p><span><span>Responsible to manage the following channels system related :</span></span></p><br></li><li><p><span><span>Internet Banking</span></span></p><br></li><li><p><span><span>Mobile Banking.</span></span></p><br></li><li><p><span><span>SMS Banking Application.</span></span></p><br></li><li><p><span><span>E-statement Application (Click PSS).</span></span></p><br><p><span><span><strong>CUSTOMERS (INTERNAL & EXTERNAL)</strong></span></span></p><br></li><li><p><span><span>Responding to customers complaints raised from other units</span></span></p><br></li><li><p><span><span>Responding to Legal with necessary customer data required for court cases investigation. </span></span></p><br></li><li><p><span><span>Raise helpdesk tickets for incidents and issues encountered on production system</span></span></p><br></li><li><p><span><span>Follow up and monitor on all tickets and request submitted to ITD</span></span></p><br></li><li><p><span><span>Attending to bug fixes testing and implementation</span></span></p><br></li><li><p><span><span>Reviewing and coordinating with marketing, shariah & legal for any new e-payment services contracts</span></span></p><br></li><li><p><span><span>Liaison between ITD and users on all e-Banking related issues</span></span></p><br></li><li><p><span><span>Attending project related meetings.</span></span></p><br></li><li><p><span><span>Preparation of monitoring and review e-banking reports.</span></span></p><br></li><li><span><span><strong>INTERNAL (PROCESS, PRODUCTS & REGULATORY)</strong></span></span></li><li><p><span><span>Participate in new project and enhancement on e-Banking systems</span></span></p><br></li><li><p><span><span>Participate in the user requirement phase</span></span></p><br></li><li><p><span><span>Follow up with the new functional requirements </span></span><span><span>related to various online applications.</span></span></p><br></li><li><p><span><span>Attending and organizing e-Banking related meetings</span></span></p><br></li><li><p><span><span>Perform system testing and user acceptance testing</span></span></p><br></li><li><p><span><span>Develops and implements procedures for the ongoing revision of the e-Banking policy & procedure</span></span></p><br></li><li><p><span><span>Ensure all department & units are aware of any new changes to the e-Banking systems</span></span></p><br></li><li><p><span><span>Comply with other specific roles and tasks as and when raised by the direct line manager which would help in smoothing and accelerating the implementation process. </span></span></p><br></li><li><p><span><span>Interact with legal, marketing and shariah for any of the text & contents changes on the e-Banking channels</span></span></p><br></li><li><p><span><span>Ensure all necessary legal agreements and documents are approved and signed off by the authorized parties</span></span></p><br></li><li><p><span><span>Perform live testing for all new projects and enhancement</span></span></p><br></li><li><p><span><span>Informs staff of updates to the Internet Banking </span></span></p><br></li><li><p><span><span>Prepare UAT reports for monitoring and review</span></span></p><br></li><li><p><span><span>Prepare post implementation report on new implemented projects</span></span></p><br></li><li><p><span><span>Keep records and filling of all projects related documents.</span></span><br> </p><br></li></ul><p><span><span><strong>PEOPLE</strong></span></span></p><br><ul><li><p><span><span>Plans, schedules, and delivers staff training coordination with managers</span></span></p><br></li><li><p><span><span>Develops documents and tools for staff training on e-banking related </span></span></p><br></li><li><p><span><span>Responds to staff questions about use of e-banking services</span></span></p><br></li><li><p><span><span>Prepare & plan for new product/enhancement training to the relevant department/units.</span></span><br> </p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><p><span><span><strong>Bachelor degree in any disciplines</strong></span></span></p><br></li><li><p><span><span><strong>At least 7 years experience in Banking</strong></span></span></p><br></li><li><p><span><span><strong>Computer skills</strong></span></span><br> </p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Actively engaged in multi-asset class investment activities across various geographies, carried out by a highly qualified and experienced in-house team of investment professionals using an ‘Asset Allocation Matrix’ to realize risk adjusted returns on invested capital over a long-term period. Investment activities include direct investments in startups, taking stakes in established businesses, acquisitions of business enterprises and setting-up new businesses through collaborative joint venture routes. Ghobash Trading & Investment is also active in private financial investments, including private equity and debt, venture capital, real estate and publicly listed financial investments.</p><br><br>Job Description<br><p>The Tax Analyst supports the Group’s tax function by executing day-to-day compliance, reporting, and documentation activities across VAT, Corporate Tax, and other regulatory obligations. The role is responsible for preparing first-level tax computations, performing reconciliations, maintaining compliance calendars, and ensuring accurate tax treatment of purchases, sales, imports, and exports. The Tax Analyst maintains tax registers, documentation archives, and audit trails, while supporting tax audits, assessments, and regulatory filings. In addition, the Tax Analyst works closely with business units, Finance, and SSC teams to gather data, resolve queries, and ensure timely and accurate tax submissions.</p><br><p>DUTIES AND RESPONSIBILITIES:</p><br><p><strong>Tax Reporting and Compliance Management</strong></p><br><ul><li>Prepare working files and first-level computations for VAT and corporate tax returns.</li><li>Perform reconciliations between tax returns, GL accounts, and source data. Ensure any discrepancies are fixed in the system for any errors.</li><li>Compile documentation for tax audits, assessments, and queries.</li><li>Maintain documentation for intercompany transactions, TP master files, and local files under guidance.</li><li>Maintain compliance calendar for VAT returns, corporate tax filings, ESR notifications, and other compliance deadlines.</li><li>Support reviews of related-party transactions and intercompany invoices for accuracy.</li><li>Assist in validating tax rules, rates and classifications tagged to all group transactions (purchase, sales, imports and exports).</li><li>Support tax impact analysis by gathering data and preparing initial assessments.</li><li>Assist in compliance tasks related to ESR, UBO, FATCA/CRS, and CbCR documentation.</li></ul><p><strong>Operational Tax Management</strong></p><br><ul><li>Execute day-to-day tax compliance tasks including data extraction, tax coding checks, and documentation updates.</li><li>Maintain filing archives, audit trails, tax registers, and compliance documentation.</li><li>Prepare monthly tax reports, reconciliations, and schedules for management review.</li><li>Assist business units with routine tax queries and data requests.</li></ul><p><strong>Tools / Automation</strong></p><br><ul><li>Operate tax tools and ERP modules, ensuring proper tax coding and data accuracy.</li><li>Support automation initiatives by preparing test data, validating outputs, and highlighting discrepancies.</li><li>Ensure correct VAT treatment on e-invoicing data extracted from government-approved ASPs.</li></ul><p><strong>Stakeholder Support</strong></p><br><ul><li>Collaborate with Business Finance and SSC teams to collect data for tax filings and reconciliations.</li><li>Communicate pending documentation and follow up for timely tax submissions.</li><li>Participate in training sessions and continuously update tax knowledge.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree, complemented by professional certification in Tax (e.g., CTA); Additional professional certification in Accounting (e.g., ACA, CPA, ACCA) preferred</li><li>3 years of experience in corporate taxation, including direct and indirect taxes.</li><li>Strong knowledge of accounting fundamentals and tax concepts.</li><li>Proficiency in MS Excel (lookups, pivot tables) and basic financial analysis.</li><li>Ability to extract, clean, and reconcile data from ERP systems.</li><li>Strong attention to detail and documentation accuracy.</li><li>Good communication and coordination skills for cross-functional interaction.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>We are the Intelligent Internet Platform.<br> We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne.<br> Expereo believes in the power of Internet connectivity.<br> As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance.<br> As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.<br> About the role The Supplier Relations Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.<br> You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide.<br> You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.<br> You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region.<br> As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience.<br> Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.<br> Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.<br> Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.<br> Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality Own supplier relationship management and ensure supplier development Initiate day-to-day follow up with suppliers Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment Act as an interface between Expereo and supplier partners within the designated region and support operational escalations Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.<br> Bachelor's degree or higher educational level Candidates with up to 2 years of experience in Supplier Relations are preferred.<br> We also welcome applications from fresh graduates who are eager to learn, develop their skills, and build a long-term career in this field.<br> Customer focused and strong communication skills; enjoys building and maintaining relationships Exceptional communication skills Good negotiation skills Thrives in a fast paced and dynamic working environment Accurate and well organized, persistent, quality and result driven</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Medical Coder is responsible for translating medical diagnoses, procedures, and services into standardized codes for billing and documentation purposes. This role ensures accuracy and compliance with coding guidelines and regulations.</p><p><strong>Responsibilities</strong></p><p>Managerial</p><ul><li><p>Support departmental objectives and contribute to operational efficiency.</p></li><li><p>Participate in departmental meetings, committees, and hospital initiatives as required.</p></li><li><p>Assist in the orientation and training of new employees.</p></li></ul><p>Technical</p><ul><li><p>Review and analyze patient medical records to identify relevant diagnoses, procedures, and treatments.</p></li><li><p>Assign accurate ICD, CPT, HCPCS, and other applicable medical codes based on clinical documentation.</p></li><li><p>Ensure compliance with coding guidelines, regulatory standards, payer requirements, and organizational policies.</p></li><li><p>Collaborate with physicians and healthcare professionals to clarify documentation and coding-related queries.</p></li><li><p>Assist in resolving coding discrepancies, claim denials, and reimbursement issues in coordination with relevant departments.</p></li><li><p>Maintain confidentiality, accuracy, and integrity of patient records and coding information.</p></li><li><p>Stay updated with changes in coding standards, healthcare regulations, and industry best practices.</p></li><li><p>Apply technical knowledge of medical sciences, including anatomy, physiology, and disease processes, to coding activities.</p></li></ul><p>Quality & Safety</p><ul><li><p>Promote quality improvement initiatives and ensure adherence to established quality standards.</p></li><li><p>Comply with all quality assurance, safety, and infection prevention and control policies and procedures.</p></li><li><p>Support clinical audit activities and implement corrective actions as required.</p></li><li><p>Maintain effective communication with patients, families, physicians, and other healthcare professionals when necessary.</p></li><li><p>Ensure environmental safety and adherence to infection control measures to minimize healthcare-associated infections.</p></li></ul><p>Continuous Education & Professional Development</p><ul><li><p>Participate in departmental education programs, training sessions, case reviews, and clinical presentations.</p></li><li><p>Attend lectures, seminars, workshops, and online learning activities to maintain professional competency.</p></li><li><p>Complete all mandatory training, certifications, licensure requirements, and regulatory compliance activities within designated timelines.</p></li><li><p>Contribute to staff development initiatives through teaching, mentoring, and knowledge sharing.</p></li></ul><p>Occupational Safety & Health (OSH)</p><ul><li><p>Comply with all Occupational Safety and Health (OSH) policies, standards, and procedures.</p></li><li><p>Report hazards, incidents, near misses, and unsafe conditions in a timely manner.</p></li><li><p>Participate in risk assessments, audits, inspections, mock drills, and safety awareness programs.</p></li><li><p>Use appropriate personal protective equipment (PPE) and follow safe working practices.</p></li><li><p>Be familiar with emergency response and evacuation procedures.</p></li><li><p>Support waste management, recycling, and environmental sustainability initiatives.</p></li><li><p>Ensure personal actions do not endanger the health and safety of patients, colleagues, or visitors.</p></li></ul><p>Prevention & Control of Infection (PCI)</p><ul><li><p>Adhere to all Infection Prevention and Control (PCI) policies, procedures, and standards.</p></li><li><p>Maintain the highest standards of hand hygiene, including compliance with the “5 Moments of Hand Hygiene.”</p></li><li><p>Follow Bare Below the Elbows (BBE) requirements and environmental cleaning protocols.</p></li><li><p>Contribute to reducing the risk of infection for patients, staff, and visitors through consistent compliance with PCI practices.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Professional certification in Medical Coding, such as <strong>Certified Professional Coder (CPC)</strong>, <strong>Certified Coding Specialist (CCS)</strong>, or an equivalent recognized certification.</p></li><li><p>In-depth knowledge of <strong>ICD-10-CM, CPT, and HCPCS</strong> coding systems and guidelines.</p></li><li><p>Strong understanding of <strong>medical terminology, anatomy, physiology, and disease processes</strong>.</p></li><li><p>Proficiency in <strong>Hospital Information Systems (HIS), Electronic Medical Records (EMR), and coding software applications</strong>.</p></li><li><p>Excellent attention to detail with strong analytical and problem-solving abilities.</p></li><li><p>Ability to accurately interpret clinical documentation and apply appropriate coding standards.</p></li><li><p>Effective verbal and written communication skills to collaborate with physicians, clinical staff, insurance providers, and administrative teams.</p></li><li><p>Strong organizational and time-management skills with the ability to manage multiple tasks and meet deadlines.</p></li><li><p>Ability to work independently and maintain a high level of accuracy in a fast-paced healthcare environment.</p></li><li><p>Commitment to maintaining confidentiality and adhering to professional and ethical standards.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span>The Medical Coder is responsible for translating medical diagnoses, procedures, and services into standardized codes for billing and documentation purposes. This role ensures accuracy and compliance with coding guidelines and regulations.</span></span></p><br><br>Responsibilities:<br>Managerial<ul><li>Support departmental objectives and contribute to operational efficiency.</li><li>Participate in departmental meetings, committees, and hospital initiatives as required.</li><li>Assist in the orientation and training of new employees.</li></ul>Technical<ul><li>Review and analyze patient medical records to identify relevant diagnoses, procedures, and treatments.</li><li>Assign accurate ICD, CPT, HCPCS, and other applicable medical codes based on clinical documentation.</li><li>Ensure compliance with coding guidelines, regulatory standards, payer requirements, and organizational policies.</li><li>Collaborate with physicians and healthcare professionals to clarify documentation and coding-related queries.</li><li>Assist in resolving coding discrepancies, claim denials, and reimbursement issues in coordination with relevant departments.</li><li>Maintain confidentiality, accuracy, and integrity of patient records and coding information.</li><li>Stay updated with changes in coding standards, healthcare regulations, and industry best practices.</li><li>Apply technical knowledge of medical sciences, including anatomy, physiology, and disease processes, to coding activities.</li></ul>Quality & Safety<ul><li>Promote quality improvement initiatives and ensure adherence to established quality standards.</li><li>Comply with all quality assurance, safety, and infection prevention and control policies and procedures.</li><li>Support clinical audit activities and implement corrective actions as required.</li><li>Maintain effective communication with patients, families, physicians, and other healthcare professionals when necessary.</li><li>Ensure environmental safety and adherence to infection control measures to minimize healthcare-associated infections.</li></ul>Continuous Education & Professional Development<ul><li>Participate in departmental education programs, training sessions, case reviews, and clinical presentations.</li><li>Attend lectures, seminars, workshops, and online learning activities to maintain professional competency.</li><li>Complete all mandatory training, certifications, licensure requirements, and regulatory compliance activities within designated timelines.</li><li>Contribute to staff development initiatives through teaching, mentoring, and knowledge sharing.</li></ul>Occupational Safety & Health (OSH)<ul><li>Comply with all Occupational Safety and Health (OSH) policies, standards, and procedures.</li><li>Report hazards, incidents, near misses, and unsafe conditions in a timely manner.</li><li>Participate in risk assessments, audits, inspections, mock drills, and safety awareness programs.</li><li>Use appropriate personal protective equipment (PPE) and follow safe working practices.</li><li>Be familiar with emergency response and evacuation procedures.</li><li>Support waste management, recycling, and environmental sustainability initiatives.</li><li>Ensure personal actions do not endanger the health and safety of patients, colleagues, or visitors.</li></ul>Prevention & Control of Infection (PCI)<ul><li>Adhere to all Infection Prevention and Control (PCI) policies, procedures, and standards.</li><li>Maintain the highest standards of hand hygiene, including compliance with the “5 Moments of Hand Hygiene.”</li><li>Follow Bare Below the Elbows (BBE) requirements and environmental cleaning protocols.</li><li>Contribute to reducing the risk of infection for patients, staff, and visitors through consistent compliance with PCI practices.</li></ul><br><br><br><br><br><br><br><br><br>Qualifications:<br><ul><li>Professional certification in Medical Coding, such as <strong>Certified Professional Coder (CPC)</strong>, <strong>Certified Coding Specialist (CCS)</strong>, or an equivalent recognized certification.</li><li>In-depth knowledge of <strong>ICD-10-CM, CPT, and HCPCS</strong> coding systems and guidelines.</li><li>Strong understanding of <strong>medical terminology, anatomy, physiology, and disease processes</strong>.</li><li>Proficiency in <strong>Hospital Information Systems (HIS), Electronic Medical Records (EMR), and coding software applications</strong>.</li><li>Excellent attention to detail with strong analytical and problem-solving abilities.</li><li>Ability to accurately interpret clinical documentation and apply appropriate coding standards.</li><li>Effective verbal and written communication skills to collaborate with physicians, clinical staff, insurance providers, and administrative teams.</li><li>Strong organizational and time-management skills with the ability to manage multiple tasks and meet deadlines.</li><li>Ability to work independently and maintain a high level of accuracy in a fast-paced healthcare environment.</li><li>Commitment to maintaining confidentiality and adhering to professional and ethical standards.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Head Mermaid Diver, Lost World</span></span></span> <br><span><span>(<span>20439</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role </strong></span></p><br>
<p><span>A skilled and experienced Mermaid performer and operational leader responsible for the overall performance, development, and success of the Mermaid program.The Head Mermaid leads the Mermaid team, maintains high colleague engagement and a positive team culture, supports daily deployment, coordinates training and safety readiness, and ensures that all Mermaid experiences are delivered safely,professionally, and in line with Atlantis guest experience standards.The role is responsible for supporting program growth through show quality, team development, operational structure,resource planning, dry revenue opportunities, special events, and continuous improvement. The Head Mermaid is expected to remain an active performer when required while also carrying program leadership, administrative, training, and operational responsibilities. All duties, assignments, schedules, show participation, dry activities, training blocks, administrative responsibilities, and ownership areas are subject to change based on the needs of the business.</span></p><br> <p><span><strong>Key Duties and Responsiblities </strong></span></p><br>
<ul>
<li><span>Leads and develops the Mermaid team, setting the standard for professionalism, safety, performance quality, guest</span></li>
<li><span>interaction, and positive team culture.</span></li>
<li><span>Acts as the operational leader and ambassador for the Mermaid program.</span></li>
<li><span>Oversee the choreography for all mermaid shows, meet-and-greets, and children’s parties.</span></li>
<li><span>Ensures high standards of choreography are consistently upheld across all performances and guest interactions.</span></li>
<li><span>Regularly reviews and refreshes show content and guest experiences to keep them engaging and innovative.</span></li>
<li><span>Conducts monthly one-on-one sessions or performance check-ins with Mermaid team members to provide feedback, identify development needs, and support professional growth.</span></li>
<li><span>Organises or supports training programs, safety drills, emergency preparedness exercises, rehearsals, show reviews, and skill-development sessions.</span></li>
<li><span>Supports recruitment, onboarding, succession planning, and development pathways for Mermaid Trainees, Mermaids, and Senior Mermaids.</span></li>
<li><span>Supports management in assessing role readiness, performance, conduct, culture fit, and progression using formal and fair assessment criteria. </span></li>
<li><span>Prepares and manages the daily schedule for mermaid shows and guest interactions.</span></li>
<li><span>Leads the daily mermaid team briefing each morning.</span></li>
<li><span>Reports any equipment issues to management in a timely manner.</span></li>
<li><span>Provides recommendations on the purchase of new equipment, such as mermaid tails.</span></li>
<li><span>Learns and effectively utilises Atlantis business systems as required, including rostering, procurement, and ordering systems such as COUPA.</span></li>
<li><span>Maintains professional relationships with mermaid equipment suppliers.</span></li>
<li><span>Monitors and maintains adequate stock levels of consumables, including makeup and hair products.</span></li>
<li><span>Advises on appropriate props for use in mermaid shows and guest interactions.</span></li>
<li><span>Supports the development of new guest experiences, dry activations, special events, Dolphin Meet and Greet, Shark Lagoon activations, photo opportunities, private experiences, and other revenue-generating programs.</span></li>
<li><span>Ensures the highest standards of safety, performance quality, guest satisfaction, brand representation, and operational consistency.</span></li>
<li><span>Drives continuous improvement and innovation within the Mermaid program.</span></li>
<li><span>Perform as a mermaid in underwater shows, meet-and-greets, and themed events, promotional activities, and special events as required.</span></li>
<li><span>Swim gracefully in a mermaid tail while executing choreographed routines or improvisational movements.</span></li>
<li><span>Participate in rehearsals, costume fittings, and promotional activities.</span></li>
<li><span>Maintain physical fitness and water safety proficiency.</span></li>
<li><span>Follow safety procedures and emergency protocols as instructed by staff or Dive Safety Officer.</span></li>
<li><span>Follows all policies and procedures set in the Atlantis Dubai Dive Operations Manual</span></li>
<li><span>Assist in the care, maintenance, and cleaning of mermaid costumes and equipment.</span></li>
<li><span>Logs and reports all equipment malfunctions to supervisor immediately.</span></li>
<li><span>Maintains dive logs and records of own dives.</span></li>
<li><span>Ensures a complete understanding and adheres to policies of all division / department policies.</span></li>
<li><span>Maintains a safe, secure, and healthy work environment for both people and animals.</span></li>
<li><span>Attend meetings and trainings as requested and required.</span></li>
<li><span>Maintains a sound knowledge of the Company’s facilities and related services.</span></li>
<li><span>Maintains confidentiality of information always received.</span></li>
<li><span>Performs other reasonable duties throughout the division as requested by management and based on the needs of the business.</span></li>
</ul> <p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Minimum 5 years of relevant experience in Mermaid performance, aquatic performance, freediving, synchronized swimming, diving, dance, theatre, guest entertainment, character performance, or comparable guest-facing performance experience required.</span></li>
<li><span>Minimum 2 years of management, supervisory, team leadership, training, coaching, or program leadership experience required.</span></li>
<li><span>Demonstrated experience leading or coordinating a team, training program, show operation, guest-facing program, or comparable performance-based operation required.</span></li>
<li><span>Instructor-level certification in Mermaid, Freediving, or an equivalent relevant discipline is preferred. If the Head Mermaid is required to deliver formal Mermaid or freediving training, the colleague must obtain the required instructor-level certification within an agreed timeframe, based on the needs of the business.</span></li>
<li><span>Recognized Mermaid certification required.</span></li>
<li><span>Must successfully complete annual departmental swim test</span></li>
<li><span>Must have the ability to hold breath underwater for extended periods.</span></li>
<li><span>Comfortable performing in front of large crowds and engaging with children and adults.</span></li>
<li><span>Ability to swim and perform underwater for extended periods in varying water temperatures.</span></li>
<li><span>Endurance for repetitive movements, extended periods in costume, and extended periods in Mermaid tail or performance costume.</span></li>
<li><span>Must pass annual dive medical or required fitness assessment.</span></li>
<li><span>Ability to lift or carry costume elements or equipment up to [e.g., 25 lbs.].</span></li>
<li><span>Ability to wear and swim in a monofin or mermaid tail for extended periods.</span></li>
<li><span>CPR, First Aid, and Rescue training (or willingness to obtain).</span></li>
<li><span>Flexible schedule including weekends, holidays, evenings, and private events, and special activations.</span></li>
<li><span>Positive attitude and strong work ethics.</span></li>
<li><span>Must be able to speak English confidently and clearly when delivering guest-facing programs, shows, meet-and-greets, photo opportunities, dry activations, safety briefings, and colleague communication.</span></li>
<li><span>Must be comfortable performing assigned duties in close proximity to all animals in our collection</span>.</li>
<li><span>Demonstrates mature, responsible, and professional behavior in duties.</span></li>
<li><span>Able to receive, apply, and deliver feedback related to show quality, guest interaction, safety, teamwork, performance standards, and professional conduct.</span></li>
<li><span>Ability to use or learn Atlantis business systems required for rostering, procurement, ordering, record keeping, and operational administration.</span> </li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
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<br><p><strong>Senior Graphic Designer</strong></p><br><br><p><span>Analog is looking for a designer who understands that a brand is not a logo or a color palette. It is a point of view made visible. Every surface it touches, a screen, a page, a stage, a social post, either earns belief or erodes it. This role is responsible for earning it.</span></p><br><br><p><span>You will own the visual expression of Analog across everything the world sees. You will work directly with the founders, shape the aesthetic language of Physical Intelligence, and make design decisions that hold at the scale of a keynote stage and at the resolution of a notification icon. The brief is to make people feel the weight of what Analog is building before they read a single word.</span></p><br><br><p><span>This is not a production role. It is a creative leadership role without a title that says so.</span></p><br><br><p><strong>What you will do</strong></p><br><br><p><strong>Own the Visual Language</strong></p><br><br><p><span>Translate Analog's world, Physical Intelligence, Ana, Boston Dynamics Spot, the Abu Dhabi desert, the edge between the physical and digital, into a living visual system. Typography, color, composition, iconography, motion principles. You are not maintaining a brand guide. You are writing it.</span></p><br><br><p><span>Every design decision you make should be traceable back to something true about what Analog builds and who it is for.</span></p><br><br><p><strong>Shape the Work the World Sees</strong></p><br><br><p><span>Lead design execution across brand and marketing touchpoints: campaign visuals, keynote decks, event identity, social content, product launches, investor materials, and partner communications. You work at the standard of a company that intends to define a category. The output reflects that.</span></p><br><br><br><br><br><p><strong>Build for Ana and the Product World</strong></p><br><br><p><span>Analog's central intelligence is a character, not a dashboard. Ana has a visual canon, a personality, and a presence that has to translate across formats without losing coherence. You will design with and around Ana, building the 2D systems that give her world structure: illustrated environments, graphic frameworks, editorial treatments, campaign identities.</span></p><br><br><p><strong>Drive Craft at Every Scale</strong></p><br><br><p><span>You care about the gap between two elements as much as the headline. You know what ES Klarheit Kurrent looks like set correctly and what it looks like set lazily. You notice when a gradient is doing work and when it is hiding a weak composition. The standard is not what looks good on a screen at arm's length. It is what survives scrutiny.</span></p><br><br><p><strong>What you will bring</strong></p><br><br><ul><li><span>6 to 10 years of graphic design experience with a portfolio that demonstrates a genuine and consistent point of view, not range for its own sake.</span></li><li><span>Mastery of typography. Not familiarity. Mastery. You make type decisions with intention and can defend every one of them.</span></li><li><span>Deep proficiency in the Adobe Creative Suite and Figma. You work fast and you work clean.</span></li><li><span>Experience designing for both digital and physical formats: screens, print, environmental, stage. You understand how a design changes when it has to survive projection at six meters wide.</span></li><li><span>Proven ability to build and extend visual systems, not just execute within them.</span></li><li><span>A point of view on what makes a brand feel inevitable rather than assembled.</span></li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><span>Experience with motion design or the ability to art direct motion without executing it yourself.</span></li><li><span>Background in technology, robotics, or science brands where the subject matter demands visual intelligence rather than visual decoration.</span></li><li><span>Familiarity with AI image and video generation tools as a creative instrument, not a shortcut.</span></li><li><span>Arabic language literacy or experience designing for bilingual brand contexts.</span></li></ul><br><p><span>Analog is building something the world has not seen before. The visual language that surrounds it should make that felt before the product is explained. If you design with that kind of ambition and the craft to back it up, this is the role.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong>Senior Graphic Designer</strong></p><br><br><p><span>Analog is looking for a designer who understands that a brand is not a logo or a color palette. It is a point of view made visible. Every surface it touches, a screen, a page, a stage, a social post, either earns belief or erodes it. This role is responsible for earning it.</span></p><br><br><p><span>You will own the visual expression of Analog across everything the world sees. You will work directly with the founders, shape the aesthetic language of Physical Intelligence, and make design decisions that hold at the scale of a keynote stage and at the resolution of a notification icon. The brief is to make people feel the weight of what Analog is building before they read a single word.</span></p><br><br><p><span>This is not a production role. It is a creative leadership role without a title that says so.</span></p><br><br><p><strong>What you will do</strong></p><br><br><p><strong>Own the Visual Language</strong></p><br><br><p><span>Translate Analog's world, Physical Intelligence, Ana, Boston Dynamics Spot, the Abu Dhabi desert, the edge between the physical and digital, into a living visual system. Typography, color, composition, iconography, motion principles. You are not maintaining a brand guide. You are writing it.</span></p><br><br><p><span>Every design decision you make should be traceable back to something true about what Analog builds and who it is for.</span></p><br><br><p><strong>Shape the Work the World Sees</strong></p><br><br><p><span>Lead design execution across brand and marketing touchpoints: campaign visuals, keynote decks, event identity, social content, product launches, investor materials, and partner communications. You work at the standard of a company that intends to define a category. The output reflects that.</span></p><br><br><br><br><br><p><strong>Build for Ana and the Product World</strong></p><br><br><p><span>Analog's central intelligence is a character, not a dashboard. Ana has a visual canon, a personality, and a presence that has to translate across formats without losing coherence. You will design with and around Ana, building the 2D systems that give her world structure: illustrated environments, graphic frameworks, editorial treatments, campaign identities.</span></p><br><br><p><strong>Drive Craft at Every Scale</strong></p><br><br><p><span>You care about the gap between two elements as much as the headline. You know what ES Klarheit Kurrent looks like set correctly and what it looks like set lazily. You notice when a gradient is doing work and when it is hiding a weak composition. The standard is not what looks good on a screen at arm's length. It is what survives scrutiny.</span></p><br><br><p><strong>What you will bring</strong></p><br><br><ul><li><span>6 to 10 years of graphic design experience with a portfolio that demonstrates a genuine and consistent point of view, not range for its own sake.</span></li><li><span>Mastery of typography. Not familiarity. Mastery. You make type decisions with intention and can defend every one of them.</span></li><li><span>Deep proficiency in the Adobe Creative Suite and Figma. You work fast and you work clean.</span></li><li><span>Experience designing for both digital and physical formats: screens, print, environmental, stage. You understand how a design changes when it has to survive projection at six meters wide.</span></li><li><span>Proven ability to build and extend visual systems, not just execute within them.</span></li><li><span>A point of view on what makes a brand feel inevitable rather than assembled.</span></li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><span>Experience with motion design or the ability to art direct motion without executing it yourself.</span></li><li><span>Background in technology, robotics, or science brands where the subject matter demands visual intelligence rather than visual decoration.</span></li><li><span>Familiarity with AI image and video generation tools as a creative instrument, not a shortcut.</span></li><li><span>Arabic language literacy or experience designing for bilingual brand contexts.</span></li></ul><br><p><span>Analog is building something the world has not seen before. The visual language that surrounds it should make that felt before the product is explained. If you design with that kind of ambition and the craft to back it up, this is the role.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Role </strong></p><br><br><p>Provides regional leadership for all aspects of quality management, ensuring consistent, compliant, and efficient delivery of products and services that meet regulatory, industry standard, client, and business requirements. Working closely with the wider technical & delivery team.</p><br><p><br><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br><p> the Regional Quality Manager is accountable for deploying quality strategy, governance, resources and systems across the region, driving assurance, risk management, and continuous improvement to enhance operational performance, customer satisfaction, and business outcomes.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Title <br></span><p>Lead Engineer- Electrical</p><br>
<br><br>Business <br><p>DUGAS</p><br>
<br><br>Job Purpose <br><p>This role acts as the Technical Advisor and Subject Matter Expert on Electrical systems for the entire plant. The role ensures the application of engineering and technology skills, as well as offering expertise in the development and support of Electrical systems, processes and change requests for the Operations and Maintenance Departments.<br>
To manage the design and execution of electrical engineering projects. Responsible for carrying out design simulation using design tools, for example ETAP/EDSA and developing a engineering packages on the basis of equipment load list and project requirements. Provide technical expertise to maintenance team for recurring problems in Electrical systems.</p><br>
<br><br>Principal Accountabilities <br><p>Leads the development of plans and implements capital projects relating to electrical systems for process improvements and plant expansions Provides expertise in design, installation & commissioning of Electrical systems.<br>
Manages production of design documents relating to electrical engineering for: FEED, Detailed engineering and PMC packages.<br>
Manages development of Electrical Design of substation i.e. FEED and detailed Engineering documents from PDP/Load List including Expertise over equipment Sizing calculations for Transformers ,<br>
Switchgears , Circuit Breakers , UPS , Battery Chargers , Cables etc. Manages installation, pre-commissioning and commissioning activities of all HV/LV Electrical equipment, pumps, compressors etc in a multidisciplinary environment.<br>
Offers expertise in Relay coordination and Protection calculations.<br>
Offers expertise in the use of industry renowned Electrical design software (ETAP & EDSA) and is conversant with industry codes & standards(1EEE , IEC).<br>
Offers expertise in design and execution of cathodic protection system, has capability to carry out the design calculation of DWGB , TRU of CP s stems.<br>
For any project requirements/retrofit jobs/modification, prepares scope of work for an outside consultant/contractor, which for example covers: Technical standards/specification and datasheets Equipment sizing calculation, layouts etc.<br>
Prepare purchase requisitions<br>
Undertake technical evaluation, and finalization of consultant/contractor<br>
Review the design documentation<br>
Execution of the project/assignment in field i.e. installation and commissioning.<br>
Prepare inspection plans, monitor inspection reports, identify when a project moves out of the norm and take appropriate remedial action Prepare method statements for work to be undertaken as required Coordinate with other concerned Departments to ensure the work on site is carried out as per required.<br>
Supervise work of outside contractors/inhouse personnel as required. Ensure sufficient rescources to a project to ensure safe and on time execution of the project<br>
To assist Maintenance Department, prepares detailed Overhauling and preventive maintenance scope of work for retrofit of equipment such as existing Transformers, HV and LV Switchgear.<br>
Carrying out root cause analysis for re-curring electrical problems.<br>
Familiary with reliability studies (Life cycle cost, TPM etc.). Familiar with latest state of art switchgear relays complying to IEC 61850, as well as obsolete Electromechnical relays (GEC make).<br>
Specifications<br>
Ensures compliance with DUGAS engineering requirements and standards, and other relavant IEEE/IEC standards.<br>
Crisis Response<br>
Responds to any plant breakdown, shutdown, or equipment failure at all times to ensure operational continuity.<br>
Procurement<br>
Orders material for Capex requirements. Expedites to ensure on time delivery.<br>
Ensures ordered materials delivered to site are in accordance to the purchase order.<br>
HSE<br>
Operates in accordance with the requirements of the Safety, Health and Environment Policy.<br>
Ensures DUGAS EHS policies/requirements are adhered to by DUGAS employees and Contractors undertaking projects.<br>
Policies, Systems, Processes, and Procedures<br>
Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><br>
<br><br>Additional Principal Accountabilities <br><br>Experience <br><p>University degree in Electrical Engineering<br>
Minimum Experience:<br>
10-12 years of progressive experience preferably in the oil, gas or petrochemical industry.<br>
Job-Specific Skills:<br>
ETAP /EDSA<br>
Design , Installation and commissioning<br>
Project Management skills<br>
Multi discipline exposure<br>
Analytical skills.<br>
Communication skills.<br>
Coo eration skills</p><br>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
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Wood is currently recruiting for an experienced PMC Lead Ground Improvement Engineer for our ADNOC project in Abu Dhabi within our Oil, Gas & New Energies business. <br> Due to the nature of the projects and client expectation, the position will be based full time at our client office in Abu Dhabi, United Arab Emirates. <br> <strong>The Role</strong> <br> The PMC Lead Ground Improvement Engineer is responsible for overseeing, reviewing, and managing all ground improvement activities executed by contractors during project delivery. Acting on behalf of the Project Management Consultant (PMC), the engineer ensures that all ground improvement works comply with project specifications, design requirements, international standards, quality, safety, and schedule objectives. <br> <p><strong>Our Clients and Projects</strong></p><br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation. </p><br> <br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality. </p><br> <br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71746 </p><br>
<p>Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
<h2 class="h5">Job description</h2>
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<p>The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks. Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution</p><br><br><br><p>The Business Execution Lead will lead all Business Execution activities for Payments in Middle East and Africar, supporting Payments MEA Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities</p><br><br><br><p>Responsiblities:</p><br><br><ul><li>Strategic Initiatives: Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management Business</li><li>Alignment & Collaboration: Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in MEA to drive business growth</li><li>Revenue/Sales Analytics: Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on MEA applying Global Payments Framework</li><li>Executive Communications & Reporting: Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives</li><li>Operational Excellence: Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains</li><li>Project Management & Execution: Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership</li><li>Knowledge Sharing & Communication: Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions. Risk Management & Compliance: Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment</li><li>Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to MEA regulatory requests</li></ul><br><p>Requirements:</p><br><br><ul><li>Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services</li><li>Strategic Thinking & Execution: Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen</li><li>Bachelor’s Degree/University degree, Master’s degree preferred</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Product Performance Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>