Head Pastry Jobs - Al Ain UAE

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><p>About the Team</p><p>You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude.</p><p>Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi.</p><p>What Equips You for the Role</p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul></li></ul>

<ol><li><p>COMPLETING THE JOB ASSIGNED IN TIME RELATED TO SYRUP ROOM AND WTP.</p></li><li><p>EFFECTIVE & APPROPRIATE RECORDKEEPING AND COMMUNICATION</p></li><li><p>EFFECTIVE USAGE OF SUGAR IN SYRUP PREPARATION</p></li><li><p>MAINTAINING GMP AND FOLLOW SOP</p></li><li><p>NO MISTAKES IN SYRUP PREPARATION</p></li><li><p>AVOID WORKPLACE ACCIDENT, USE PPE AND FOLLOW ENVIRONMENT REQUIREMENT.</p></li><li><p>MAINTAIN REQUIRED PERSONAL HYGIENE PRACTICES.</p></li><li><p>AID IN HOUSEKEEPING AND 5S AUDIT TO ENSURE CONTINUAL IMPROVEMENT IN HOUSEKEEPING, QUALITY & FOOD SAFETY SYSTEM.</p></li><li><p>PERFORM ASSIGNED DUTIES BY THE LINE CHEMISTS / SENIOR CHEMISTS / QSE MANAGER WITHIN A GIVEN TIME FRAME.</p></li><li><p>BE FLEXIBLE IN YOUR JOB FUNCTION AND PERFORM ANY OTHER REASONABLE DUTIES AND RESPONSIBILITIES WHICH MAY BE ASSIGNED TO YOU IN ORDER TO MEET BUSINESS DEMANDS AND GUEST SERVICE NEEDS.</p></li><li><p>MAINTAINS SAFE AND HEALTHY WORKING ENVIRONMENT BY ESTABLISHING, FOLLOWING AND ENFORCING STANDARDS AND PROCEDURES, COMPLYING WITH KORE AND LEGAL REGULATIONS.</p></li><li><p>CONTRIBUTING TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.</p></li><li><p>ENSURE QUALITY RESULTS IN REGISTERED QA FORMS WERE INPUT IDENTICALLY INTO THE IN-PROCESS SAP SYSTEM.</p></li><li><p>RESPONSIBLE FOR PRODUCT & PACKAGING QUALITY ISSUE, HYGIENE & 5S IMPLEMENTATION</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Knowledge & Skills : Competent to KORE and Local requirement. Adopts to improving business needs Competencies : Execute and implementation of KORE and Local requirement</p>

<p><strong>1. HSE Implementation & Compliance&nbsp;&nbsp;</strong></p><ul><li><p>Implement company HSE policies, procedures, and project safety plans.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with local ADPHC regulations, client requirements, & international standards (OSHA, ISO).&nbsp;</p></li></ul><ul><li><p>Monitor work activities to ensure safe practices are followed.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with UAE (Abu Dhabi) safety regulations and company HSE policies&nbsp;</p></li></ul><ul><li><p>Coordinate with project team, subcontractors, and consultants on HSE matters&nbsp;</p></li></ul><br><p><strong>2. Site Inspections & Risk Management&nbsp;</strong></p><ul><li><p>Conduct daily site inspections and safety audits.&nbsp;</p></li></ul><ul><li><p>Identify hazards and ensure corrective actions are implemented.&nbsp;</p></li></ul><ul><li><p>Carry out risk assessments and Job Safety Analysis (JSA).&nbsp;</p></li></ul><ul><li><p>Monitor high-risk activities (lifting, working at height, confined space).&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct daily site safety inspections and identify hazards&nbsp;</p></li></ul><ul><li><p>Monitor Permit to Work (PTW) system implementation&nbsp;</p></li></ul><ul><li><p>Maintain safety documentation and records&nbsp;</p></li></ul><br><p><strong>3. Training & Awareness&nbsp;</strong></p><ul><li><p>Conduct toolbox talks and safety inductions.&nbsp;</p></li></ul><ul><li><p>Promote safety awareness campaigns and initiatives.&nbsp;</p></li></ul><ul><li><p>Guide supervisors and workers on safe practices.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure proper use of Personal Protective Equipment (PPE)&nbsp;</p><br></li></ul><p>4. <strong>Incident Management & Reporting</strong>&nbsp;</p><ul><li><p>Investigate accidents, incidents, and near misses.&nbsp;</p></li></ul><ul><li><p>Prepare incident reports and recommend corrective actions.&nbsp;</p></li></ul><ul><li><p>Maintain HSE records and documentation.&nbsp;&nbsp;</p><br></li></ul><p>5. <strong>Emergency Preparedness</strong>&nbsp;</p><ul><li><p>Ensure emergency procedures are in place and understood.&nbsp;</p></li></ul><ul><li><p>Participate in emergency drills and response planning.&nbsp;</p></li></ul><ul><li><p>Coordinate with first aiders and emergency teams.&nbsp;</p></li></ul><ul><li><p>Additional responsibilities as assigned by the line manager.&nbsp;&nbsp;</p></li></ul><ul><li><p>Stop unsafe work activities when required&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Degree in Occupational Health & Safety, Engineering, or a related field.</p></li><li><p><strong>Abu Dhabi Occupational Safety and Health (ADOSH)</strong> registration is mandatory </p></li><li><p>NEBOSH IGC or equivalent is mandatory.</p></li><li><p>Strong knowledge of building construction safety practices in the UAE.</p></li><li><p>Risk assessment and hazard identification skills.</p></li><li><p>Investigation and reporting skills.</p></li><li><p>Good communication and training skills.</p></li><li><p>Ability to conduct training and toolbox talks.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Leadership and problem-solving ability.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>To attend to the customer clarifications with regard to billing.</p></li><li><p>To ensure that the patients with request forms are immediately attended.</p></li><li><p>To ensure that the patients are duly informed about the estimated cost of the investigations before generating the bill.&nbsp;</p></li><li><p>To ensure that the bills are generated as per the prescribed tariffs and bill mode.</p></li><li><p>To ensure that the due authorizations are available for the credit, free, discounts, refunds, staff, cancelled and pending bills.&nbsp;</p></li><li><p>To be responsible for any short / excess/ non billing.</p></li><li><p>To ensure that the signature of the patients are obtained in the refund slips in case of refunds.&nbsp;</p></li><li><p>To ensure that the collections are duly remitted along with the summary and internal receipts for the same are obtained.</p></li><li><p>&nbsp; To be responsible for the proper maintenance of the records.</p></li><li><p>&nbsp; To ensure that no cheques are received without due authorizations from the billing Manager.</p></li><li><p>&nbsp; &nbsp;Any other responsibility as deemed fit from time to time by the Management.&nbsp;</p></li></ol><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualification: Plus two.</p></li><li><p>Experience: Can be trained.</p></li><li><p>Skill set: &nbsp;Active and good inter personal skills.</p></li><li><p>Excellent command of oral and written English; Arabic desirable but not mandatory. &nbsp;</p></li></ul><p></p></section>

<p>Key Responsibilities</p><ul><li><p>Manage and maintain all FM documents, records, contracts, reports, drawings, certificates, and technical documents.</p></li><li><p>Maintain an accurate Document Register and ensure proper document control, revision, approval, and distribution.</p></li><li><p>Coordinate daily FM activities between the FM team, contractors, tenants, and management.</p></li><li><p>Register, monitor, and follow up on Work Orders until completion and closure.</p></li><li><p>Coordinate and monitor the Preventive Maintenance (PPM) schedule and ensure required reports are submitted.</p></li><li><p>Follow up with contractors on outstanding works, service requests, corrective actions, and contractual obligations.</p></li><li><p>Maintain and update the Contractor, Contract, Asset, Warranty, and Certificate Registers.</p></li><li><p>Monitor expiry dates of contracts, insurance policies, licenses, certificates, warranties, and statutory documents.</p></li><li><p>Coordinate RFQs, quotations, LPOs, invoices, and supporting documents with Procurement and Finance.</p></li><li><p>Prepare the required documents to maintain Daily, Weekly, and Monthly FM Reports.</p></li><li><p>Collect and maintain data required for KPIs, SLAs, and FM performance reports.</p></li><li><p>Coordinate meetings with contractors and prepare Minutes of Meetings (MOM) and action trackers.</p></li><li><p>Maintain an Outstanding Works / Action Tracker and follow up until all actions are closed.</p></li><li><p>Ensure proper filing and availability of O&M Manuals, As-Built Drawings, warranties, inspection reports, and equipment records.</p></li><li><p>Support the Manager in preparing audits, inspections, management reports, and operational documentation.</p></li></ul><p>Education</p><ul><li><p>Diploma or Bachelor’s degree in Facilities Management, Business Administration, Account, IT.</p></li><li><p>4-5 years of relevant experience.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Essential Skills</p><ul><li><p>Excellent Microsoft Excel, Word skills and Power Point.</p></li><li><p>Good knowledge of Document Control systems and document registers.</p></li><li><p>Ability to maintain trackers, logs, records, and databases accurately.</p></li><li><p>Good understanding of FM operations, preventive maintenance, work orders, and service contracts.</p></li><li><p>Strong follow-up and coordination skills.</p></li><li><p>Good communication skills with contractors, suppliers, technicians, and management.</p></li><li><p>Ability to prepare professional reports, MOMs, and presentations.</p></li><li><p>Good knowledge of KPIs and SLAs.</p></li><li><p>Strong attention to detail and document accuracy.</p></li><li><p>Good time management and organizational skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Good written and spoken English; Arabic is an advantage.</p></li><li><p>Experience with CAFM/CMMS systems is highly desirable.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>

<ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul><br><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul>

<p>The Machine Operator is responsible for operating different types of production machinery to ensure smooth, safe, timely, and efficient production. The role ensures that finished goods are produced according to the required quality specifications and production schedules set by the Shift Supervisor.</p><p><br></p><p><strong>1. Operations</strong></p><ul><li><p>Prepare, set up, and operate production machines in accordance with the production schedule to ensure smooth and timely production.</p></li><li><p>Operate machinery and production equipment safely and efficiently, following approved operating procedures and work instructions.</p></li><li><p>Monitor machine performance and production output to ensure products meet required specifications.</p></li><li><p>Carry out routine machine checks and report any abnormalities, breakdowns, or operational issues to the Shift Supervisor.</p></li><li><p>Clean and wash machinery and equipment after completion of the production process.</p></li><li><p>Ensure the machine and work area are properly handed over to the next shift operator.</p></li><li><p>Coordinate with the Maintenance team to troubleshoot machine issues and support regular preventive maintenance activities.</p></li><li><p>Minimize machine downtime and support continuous improvement in production efficiency.</p></li><li><p>Ensure production activities are completed according to the agreed production plan and shift requirements.</p><p><br></p></li></ul><p><strong>2. Production Performance</strong></p><ul><li><p>Achieve planned production output in line with the production schedule.</p></li><li><p>Minimize machine downtime and production interruptions.</p></li><li><p>Complete machine cleaning within the required timeframe.</p></li><li><p>Operate machinery efficiently to minimize waste and production losses.</p></li><li><p>Maintain accurate production and machine-related records as required.</p></li></ul><p><br></p><p><strong>3. Special Projects</strong></p><ul><li><p>Participate in and support special projects and improvement initiatives as requested by Leadership Team.</p></li><li><p>Support implementation of operational improvement initiatives within the production area.</p></li><li><p>Complete assigned projects within agreed timelines.</p></li></ul><p><br></p><p><strong>4. Quality, Compliance & HSE</strong></p><ul><li><p>Ensure full adherence to all relevant Quality, Health, Safety and Environmental policies, procedures, instructions, and controls.</p></li><li><p>Ensure the workplace and production area comply with <strong>GMP (Good Manufacturing Practices)</strong> and <strong>5S standards</strong>.</p></li><li><p>Follow all hygiene, personal protective equipment, and uniform requirements in accordance with company policies and standards.</p></li><li><p>Ensure machinery is operated in accordance with approved safety procedures and operating instructions.</p></li><li><p>Immediately report any safety hazards, equipment abnormalities, quality issues, or potential risks to the Shift Supervisor or Manager.</p></li><li><p>Maintain a clean, safe, and organized working environment.</p></li><li><p>Support all internal quality, HSE, food safety, and compliance requirements.</p><p><br></p></li></ul><p><strong>5. MIS & Reporting</strong></p><ul><li><p>Maintain accurate production, machine operation, cleaning, and downtime records as required.</p></li><li><p>Assist in preparing timely and accurate departmental reports in line with department requirements.</p></li><li><p>Ensure all required production documentation and checklists are completed accurately and on time.</p></li><li><p>Report production issues, machine breakdowns, quality concerns, and other operational deviations to the Shift Supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Technical Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical discipline.</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2–3 years of relevant experience in machine operation within a manufacturing or production environment.</p></li><li><p>Experience in FMCG, food manufacturing, or a similar production environment is preferred.</p><br></li></ul><p><strong>Functional Knowledge</strong></p><ul><li><p>Thorough knowledge of technical components and the functioning of manufacturing and production machines.</p></li><li><p>Good understanding of machine operating processes and production procedures.</p></li><li><p>Knowledge of basic troubleshooting and machine maintenance requirements.</p></li><li><p>Understanding of GMP, 5S, food safety, quality, and HSE requirements.</p></li><li><p>Ability to identify basic machine abnormalities and escalate technical issues appropriately.</p></li><li><p>Basic understanding of production processes, machine efficiency, and downtime management.</p></li></ul>

<p>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p><p><strong><u>The post holder will:</u></strong></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions&nbsp;</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><strong><u>Education and Training:</u></strong></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and&nbsp;services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><strong><u>Quality Assurance and Governance:</u></strong></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><u>&nbsp;</u></p><p><strong><u>Professional:</u></strong></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong><u>Equality and Diversity:&nbsp;</u></strong></p><ul><li><p>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong><u>Safeguarding Children:&nbsp;</u></strong></p><ul><li><p>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</p></li><li><p>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</p></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures. &nbsp;</p></li><li><p>Not wilfully or recklessly endanger anyone’s health and safety.</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem;&nbsp;</p><ul><li><p>developing and reviewing treatment programmes;&nbsp;</p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><br><p></p></section>

<p><strong>مطلوب طباخ للعمل في كافيتريا داخل مزرعة في منطقة أم غافة – العين.</strong></p><p>المهام تشمل إعداد وتجهيز الوجبات اليومية، تحضير الفطور والغداء والعشاء حسب الحاجة، المحافظة على نظافة المطبخ وأدوات الطبخ، تنظيم وحفظ المواد الغذائية بشكل صحيح، والالتزام بمعايير النظافة والسلامة.</p><p>يشترط أن يكون المتقدم لديه خبرة في الطبخ، ويجيد إعداد الأكلات العربية والشعبية والوجبات اليومية، وأن يكون شخصاً نظيفاً، منظماً، مسؤولاً وملتزماً بمواعيد العمل.<br><strong>السكن متوفر</strong><br><strong>مكان العمل: أم غافة – العين</strong></p><p>الأفضلية لمن لديه خبرة سابقة ويمكنه المباشرة في أقرب وقت.</p>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p></li></ol><ul><li><p>working with patients to identify the physical problem;&nbsp;</p></li><li><p>developing and reviewing treatment programmes;&nbsp;</p></li><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p><ol><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director.</p></li></ol><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem;&nbsp;</p><ul><li><p>developing and reviewing treatment programmes;&nbsp;</p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assist in patient assessment by gathering clinical history and observations.</p></li><li><p>Ensure patient medical file available before and during consultation.</p></li><li><p>Assist physicians or nurses in checking approval for patient services and documentation of OPD Insurance procedures.</p></li><li><p>Maintain accurate patient records in EMR and update clinical documentation accurately.</p></li><li><p>Assisting Clinicians for proper documentation of patients , history and condition and updating it on each visit.</p></li><li><p>Supports administrative tasks such as appointment Scheduling and Inventory management.</p></li><li><p>Maintain accurate Inpatient and Out patient records and documentation.</p></li><li><p>Maintains Confidentiality of patients records.</p></li><li><p>Inform department nurse of pending admission and assist patient with admission procedure.</p></li><li><p>Perform other duties as assigned by the supervising clinicians.</p></li><li><p>Demonstrate awareness of fire safety, patient safety, infection control and the other necessary precautions as per hospital policy and participates in JCI activities.</p><br></li></ul><p><strong>Responsibilities</strong></p><ul><li><p>Assist in patient assessment by gathering clinical history and observations.</p></li><li><p>Ensure patient medical file available before and during consultation.</p></li><li><p>Assist physicians or nurses in checking approval for patient services and documentation of OPD Insurance procedures.</p></li><li><p>Maintain accurate patient records in EMR and update clinical documentation accurately.</p></li><li><p>Assisting Clinicians for proper documentation of patients , history and condition and updating it on each visit.</p></li><li><p>Supports administrative tasks such as appointment Scheduling and Inventory management.</p></li><li><p>Maintain accurate Inpatient and Out patient records and documentation.</p></li><li><p>Maintains Confidentiality of patients records.</p></li><li><p>Inform department nurse of pending admission and assist patient with admission procedure.</p></li><li><p>Perform other duties as assigned by the supervising clinicians.</p></li><li><p>Demonstrate awareness of fire safety, patient safety, infection control and the other necessary precautions as per hospital policy and participates in JCI activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Qualification</strong>: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in a health-related field</p></li></ul><br><ul><li><p><strong>Experience :</strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 1 year of experience in a healthcare.</p><br><p><strong>Skill set:&nbsp;&nbsp;</strong>Excellent written and verbal communication skills..</p><br></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.&nbsp;</p></li></ul><p></p></section>

<ol><li><p>Emergency Care and First Aid</p></li></ol><ul><li><p>Provide immediate first aid and emergency nursing care for occupational and non-occupational injuries and illnesses.</p></li><li><p>Perform triage and stabilize employees until transfer to an appropriate healthcare facility when required.</p></li><li><p>Activate emergency medical services and coordinate ambulance transfer when necessary.</p></li><li><p>Administer medications and treatments within the scope of nursing practice.</p></li><li><p>Participate in site emergency response activities and mass casualty management procedures.</p></li><li><p>Maintain readiness of emergency equipment, including AED, oxygen cylinder, suction unit, emergency medications, and first aid supplies.</p></li></ul><ol><li><p>Occupational Health Services</p></li></ol><ul><li><p>Deliver occupational health services in accordance with DOH regulations and OSHAD requirements.</p></li><li><p>Conduct pre-employment, periodic, and return-to-work health assessments</p></li><li><p>Assist with health surveillance programs for employees exposed to occupational hazards.</p></li><li><p>Support fitness-for-duty evaluations and work restriction programs.</p></li><li><p>Participate in heat stress prevention and worker wellness programs.</p></li></ul><ol><li><p>First Aid Clinic Management</p></li></ol><ul><li><p>Manage the daily operation of the on-site clinic and ensure compliance with DOH requirements.</p></li><li><p>Maintain clinic cleanliness, infection prevention, and environmental safety standards.</p></li><li><p>Ensure availability and proper storage of medications and medical consumables.</p></li><li><p>Conduct routine checks and preventive maintenance of medical equipment.</p></li><li><p>Maintain inventory and arrange timely replenishment of medical supplies and medications.</p></li></ul><ol><li><p>Documentation and Record Management</p></li></ol><ul><li><p>Maintain accurate, confidential, and secure employee medical records in accordance with DOH standards and applicable privacy regulations.</p></li><li><p>Document all consultations, treatments, incidents, and referrals.</p></li><li><p>Maintain records of occupational injuries, illnesses, lost-time injuries, and first aid cases.</p></li><li><p>Prepare monthly reports on clinic utilization and occupational health indicators.</p></li><li><p>Maintain records required for regulatory inspections and audits.</p></li></ul><ol><li><p>Incident Reporting and Investigation</p></li></ol><ul><li><p>Participate in reporting and investigation of occupational injuries and illnesses.</p></li><li><p>Assist HSE personnel in root cause analysis and implementation of corrective actions.</p></li><li><p>Maintain records of near misses, first aid cases, medical treatment injuries, restricted work cases, and lost-time injuries.</p></li><li><p>Provide medical input during incident investigations.</p></li></ul><ol><li><p>Infection Prevention and Control</p></li></ol><ul><li><p>Implement infection prevention and control measures within the clinic.</p></li><li><p>Ensure proper handling and disposal of biomedical waste in accordance with DOH requirements.</p></li><li><p>Maintain sterilization and disinfection procedures.</p></li><li><p>Monitor compliance with hand hygiene and standard precautions.</p></li></ul><ol><li><p>Compliance with DOH and OSHAD Requirements</p></li></ol><ul><li><p>Practice within the scope defined by the Department of Health – Abu Dhabi.</p></li><li><p>Maintain a valid DOH Registered Nurse license.</p></li><li><p>Ensure compliance with OSHAD-SF requirements and company HSE procedures.</p></li><li><p>Participate in risk assessments and occupational health hazard identification.</p></li><li><p>Support emergency preparedness and business continuity plans.</p></li><li><p>Participate in internal and external audits.</p></li><li><p>Maintain confidentiality and ethical standards in accordance with DOH regulations.</p></li><li><p>Ensure compliance with applicable UAE Federal Laws and DOH standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Essential:&nbsp;</strong><em>the post holder must</em></p><ul><li><p>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</p></li><li><p>Minimum of 2 years of clinical experience, including recent assignment within an hospital.</p></li><li><p>Have an appropriate license to work as a&nbsp;registered nurse in the relevant regulatory health authority with all the&nbsp;qualifications and experience these mandates.</p></li><li><p>Minimum of 02 years work experience in Emergency Department.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary. &nbsp;</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of&nbsp;an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Performs all functions of CSSD.</p><ul><li><p>Collection of instruments with proper checking and integrity of equipment.</p></li><li><p>Establishes and ensures the implementation of CSSD policies and procedures.</p></li><li><p>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</p></li><li><p>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</p></li><li><p>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</p></li><li><p>Performs duties as CSSD technician independently and work proficiently.</p></li><li><p>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</p></li><li><p>Properly handles sterile item supplies, equipment and instruments.</p></li></ul></li></ul><br><ul><li><p>Selection of proper sterilization method and required know and follow the principles of sterilization.</p></li></ul><br><ul><li><p>Proper distribution of items to respective department.</p></li></ul><br><ul><li><p>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</p></li></ul><br><ul><li><p>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</p></li></ul><br><ul><li><p>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</p></li></ul><br><ul><li><p>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</p></li></ul><br><ul><li><p>Monitors compliance with hospital policies and procedures</p></li></ul><br><ul><li><p>Coordinates with PCI nurse. Promoting &amp; maintaining qualities in all services &amp; ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies &amp; procedure.</p></li></ul><br><ul><li><p>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</p></li></ul><br><ul><li><p>Participating in education session conducted for department staff and various hospital committee and staff meeting.</p></li></ul><br><ul><li><p>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</p></li></ul><br><ul><li><p>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Certification of training from an approved institute of CSSD technicians or Diploma in Nursing.</p><ul><li><p>Required experience 2 years in relevant area in absence of formal course.</p></li><li><p>License to practice by DOH.</p></li><li><p>Must be fluent in spoken and written English, Arabic speaking desirable but not essential.</p></li><li><p>Demonstrates good organizational and communication skills.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The incumbent checks and sequences the most accurate ICD-9/ ICD10-CM/CPT/HCPCS/DRG/Other codes for diagnoses and procedures for documented information. Assures the final diagnoses and operative procedures as stated by the physician are valid and complete.&nbsp;</p></li><li><p>Abstracts all necessary information from health records to identify secondary complications and co-morbid conditions.&nbsp;</p></li><li><p>Evaluates the record for documentation consistency and adequacy. Ensures that the final diagnosis accurately reflects the care and treatment rendered. Computes and gives the correct DRG coding all inpatients cases.&nbsp;</p></li><li><p>Providing training and guiding other coders / Medical Records Technicians in coding, updating them with new coding rules and regulations as and when it is necessary.&nbsp;</p></li><li><p>Analyzes doctors’ documentation to assure the appropriate Evaluation &amp; Management (E &amp; M) levels are assigned using the correct CPT code.&nbsp;</p></li><li><p>Ensures coding is as per DOH guidelines and regulations.&nbsp;</p></li><li><p>Provides feedback to Doctors regarding coding errors or oversights.&nbsp;</p></li><li><p>Constantly updates to the latest coding versions and DOH coding directives.&nbsp;</p></li><li><p>Performs miscellaneous job-related duties as assigned.&nbsp;</p></li><li><p>Performs any other jobs or duties assigned by the HOD from time to time within the scope of job title.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>A graduate of Bachelor’s Degree in Allied Health Sciences or related areas with at least two (2) years of coding experience with valid Certified Coding Associate (CCA)&nbsp;certification from American Health Information Management Association (AHIMA)&nbsp;or Certified Professional Coder (CPC)&nbsp;certification from&nbsp;</p><br><p>American Academy of Professional Coders (AAPC).&nbsp;</p><ol><li><p>Computer Literacy, MS Office.&nbsp;</p></li><li><p>Excellent command of oral and written English.&nbsp;</p></li><li><p>Performance Criteria:&nbsp;</p></li></ol><br><br></li></ol><ul><li><p>Achievement of Core objectives in line with the expectations of the Management and stakeholders&nbsp;</p></li><li><p>Ability to work constructively and interact professionally with others&nbsp;</p></li><li><p>Ability to coordinate multiple task, adjust to changing priorities and work within deadlines.&nbsp;</p></li></ul><p>Ability to attend to meetings outside of normal business hours</p><p></p></section>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>