Head Pastry Jobs - Ajman UAE

<p># A Distinguished Leadership Opportunity | Head of Partnerships Department</p><p>For UAE citizens only</p><p>**Location:** United Arab Emirates</p><p>**Job Type:** Full-time</p><p>**Job Title:** Head of Partnerships Department</p><p>### Do you have the experience and ability to lead strategic partnerships and create sustainable financial and economic impact?</p><p>A government entity in the **United Arab Emirates** is seeking a **Head of Partnerships Department** to join its team, lead the partnerships ecosystem and project financing, and contribute to developing financial and investment solutions that support **government priorities and enhance efficiency of spending and financial sustainability**.</p><p>### What will you lead?</p><p>You will be responsible for leading and developing partnership and financing strategies, including:</p><p>Developing project financing strategies for capital projects in collaboration with relevant government entities.</p><p>Leading frameworks and strategies for **Public-Private Partnership (PPP)**.</p><p>Overseeing planning, financial and economic evaluation of strategic projects.</p><p>Reviewing and analyzing proposals and financial models and providing strategic recommendations.</p><p>Assessing financial and economic risks and formulating appropriate mitigation and management solutions.</p><p>Overseeing the development of advanced financial models to support government financing and investment decisions.</p><p>Providing specialized financial advisory to government entities on project financing and partnerships.</p><p>Building strategic relationships and partnerships with **financial institutions and investors** to enhance sustainable financing opportunities.</p><p>Working with senior officials and stakeholders to ensure projects align with government priorities and strategies.</p><p>Leading the department team to achieve its targets and performance indicators and develop its capabilities.</p><br><p><strong>Desired Candidate Profile</strong></p><p>### Who we are looking for?</p><p>We are seeking a **strategic leader** with:</p><p>Strong leadership experience in **project finance or PPP partnerships**.</p><p>Experience in capital projects, investments, and government projects.</p><p>Advanced expertise in financial modeling, feasibility studies, and economic evaluation.</p><p>Ability to analyze financial and economic risks and make strategic decisions.</p><p>Experience dealing with government entities, financial institutions, and investors.</p><p>Strong leadership and strategic skills in managing teams and stakeholders.</p><p>Educational background in **finance, economics, business administration, accounting, investment** or related field.</p><p>Proficiency in Arabic and English.</p>

<p>About the Role</p><br><p>We are looking for an experienced Real Estate Manager/Consultant with strong knowledge of the Ajman real estate market to lead a growing team, build a strong property inventory pipeline, and drive sales through effective promotion and deal closures. The ideal candidate will have an established network within Ajman's real estate ecosystem — developers, brokers, landlords, and property owners — and a proven ability to convert leads into closed transactions.</p><br><p>Responsibilities</p><ul><li><p>Build, train, and manage a high-performing sales team of real estate consultants/agents.</p></li><li><p>Source and secure quality property inventory (residential, commercial, off-plan, or secondary market as applicable) within Ajman.</p></li><li><p>Develop and maintain relationships with developers, landlords, property owners, and channel partners to secure exclusive or semi-exclusive listings.</p></li><li><p>Design and execute promotional strategies (digital, offline, and networking) to market secured inventory to potential buyers/tenants.</p></li><li><p>Drive the full sales cycle — lead generation, client meetings, property viewings, negotiations, and deal closure.</p></li><li><p>Set individual and team sales targets, monitor performance, and provide coaching to achieve KPIs.</p></li><li><p>Stay updated on Ajman real estate market trends, pricing benchmarks, upcoming projects, and regulatory changes (Ajman Real Estate Regulatory Agency guidelines, RERA where applicable).</p></li><li><p>Coordinate with marketing teams to create effective campaigns and listing content for secured properties.</p></li><li><p>Ensure all transactions comply with local real estate laws, documentation, and brokerage regulations.</p></li><li><p>Build and maintain a strong CRM/database of leads, clients, and inventory.</p></li><li><p>Represent the company at property exhibitions, networking events, and client meetings to expand market presence.</p></li><li><p>Prepare regular reports on team performance, inventory status, and sales pipeline for management review.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1–5 years of real estate sales/consulting experience, with a strong focus on the <strong>Ajman market</strong> specifically (UAE real estate experience overall preferred).</p></li><li><p>Proven track record of <strong>building and leading a sales team</strong>, with demonstrated leadership and mentoring ability.</p></li><li><p>Established network of contacts among Ajman developers, landlords, and property owners for inventory sourcing.</p></li><li><p>Strong track record of closing deals and meeting/exceeding sales targets.</p></li><li><p>Excellent negotiation, communication, and interpersonal skills.</p></li><li><p>In-depth understanding of Ajman's property market dynamics — pricing, demand trends, key locations, and regulatory framework.</p></li><li><p>Valid UAE driving license and own vehicle preferred.</p></li><li><p>RERA/Ajman brokerage certification (or willingness to obtain) is an advantage.</p></li><li><p>Bilingual proficiency (Arabic & English) is a strong plus, given the local client base.</p></li><li><p>Self-motivated, target-driven, and comfortable working in a fast-paced, entrepreneurial environment.</p></li><li><p>Bachelor's degree preferred; real estate-related certifications are an added advantage.</p></li></ul><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Promoting and selling Holidays &amp; Travel products, handling leisure-related tasks to ensure company profitability and achieving targets</p></li><li><p>Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.</p></li><li><p>Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.</p></li><li><p>Develop partnerships with tourism boards and local attractions to enhance package appeal and value.</p></li><li><p>Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.</p></li><li><p>Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.</p></li><li><p>Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.</p></li><li><p>Oversee all logistical aspects of holiday planning, from itinerary creation to on-ground support, ensuring seamless execution.</p></li><li><p>Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.</p></li><li><p>Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.</p></li><li><p>Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.</p></li><li><p>Develop Marketing Strategies to Promote &amp; sell all products &amp; services.</p></li></ul><p>.</p><p>Supervisory Responsibilities</p><p>Assisting Travel Consultant on Holidays package.</p><p>Seek management assistance and guidance by reporting any issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Tourism Management, Business Administration, or a related field, with a strong academic record.</p></li><li><p>Strong organizational skills with attention to detail, ensuring all aspects of holiday planning are executed flawlessly.</p></li><li><p>Creative problem-solving abilities, allowing for quick adaptation to changes and unexpected challenges.</p></li><li><p>Exceptional interpersonal skills, with the ability to build relationships and resolve issues effectively.</p></li><li><p>Strong analytical skills with the ability to interpret market trends and customer preferences for strategic planning.</p></li><li><p>Bilingual proficiency in English and another language preferred, enhancing communication with diverse clients.</p></li><li><p>10 years of experience in manager role -travel management, sales, or related roles, showcasing a proven track record of success.</p></li><li><p>Industry certifications such as IATA, or similar, indicate a commitment to professional development and expertise.</p></li><li><p>Experience in managing complex travel itineraries and vendor relationships, with a strong focus on customer satisfaction</p></li><li><p>Computer literate in MS Office &amp; Windows</p></li></ul><br><p>UAE Driving License is mandatory.</p><p></p></section>

<p><h4>About the role</h4> <p>We are seeking an experienced and commercially driven holiday manager to lead and grow the leisure travel business in Ajman, UAE. This role is responsible for driving sales performance, managing holiday operations, and curating exceptional travel experiences for clients while ensuring profitability and customer satisfaction.</p> <p>The successful candidate will oversee end-to-end holiday package management, develop strategic partnerships, and lead a team of travel consultants to deliver high-quality service and innovative travel solutions.</p> <h4>Location</h4> <p>Ajman, UAE</p> <h4>About the requirements</h4> <p><strong>Sales & commercial management</strong><br> Promote and sell holiday and travel products to achieve revenue targets and profitability<br> Analyse sales data and performance metrics to optimise strategies and offerings<br> Develop marketing strategies in collaboration with internal teams to drive customer acquisition</p> <p><strong>Team leadership</strong><br> Lead and support a team of travel consultants, fostering a culture of excellence and innovation<br> Provide guidance, training, and ongoing support to enhance team performance</p> <p><strong>Product development & partnerships</strong><br> Design and curate customised holiday packages tailored to client preferences and budgets<br> Develop and maintain partnerships with tourism boards, airlines, hotels, and vendors<br> Negotiate contracts to secure competitive rates and high-quality services</p> <p><strong>Operations & customer experience</strong><br> Oversee end-to-end holiday planning, including itinerary creation and on-ground coordination<br> Ensure high standards of customer service, addressing client queries and concerns promptly<br> Monitor market trends and customer feedback to continuously improve offerings</p> <p><strong>Compliance & process management</strong><br> Ensure adherence to travel regulations, safety standards, and company policies<br> Manage logistical aspects and ensure seamless execution of travel services</p> <h4>About you</h4> <p>Bachelor’s degree in tourism management, business administration, or a related field<br> Minimum 10 years of experience in travel management, sales, or a similar leadership role<br> Proven track record in managing complex travel itineraries and vendor relationships<br> Strong analytical, organisational, and problem-solving skills<br> Excellent interpersonal and communication abilities<br> Experience with MS Office and travel systems<br> Arabic language skills preferred<br> UAE driving licence is mandatory<br> Industry certifications (e.g. IATA) are an advantage</p> <h4>Job scams notice</h4> <p>Your safety and data security matter to us.<br> We are committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please disregard it.</p> <h4>About ManpowerGroup, parent company of Manpower, Experis and Talent Solutions</h4> <p>ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are consistently recognized for our commitment to diversity, inclusion, equality, and ethical business practices, including being named one of the world's most ethical companies multiple times.</p></p><p></p>

<p><h4>About the role</h4> <p>We are seeking an experienced and commercially driven holiday manager to lead and grow the leisure travel business in Ajman, UAE. This role is responsible for driving sales performance, managing holiday operations, and curating exceptional travel experiences for clients while ensuring profitability and customer satisfaction.</p> <p>The successful candidate will oversee end-to-end holiday package management, develop strategic partnerships, and lead a team of travel consultants to deliver high-quality service and innovative travel solutions.</p> <h4>Location</h4> <p>Ajman, UAE</p> <h4>About the requirements</h4> <p><strong>Sales & commercial management</strong><br> Promote and sell holiday and travel products to achieve revenue targets and profitability<br> Analyse sales data and performance metrics to optimise strategies and offerings<br> Develop marketing strategies in collaboration with internal teams to drive customer acquisition</p> <p><strong>Team leadership</strong><br> Lead and support a team of travel consultants, fostering a culture of excellence and innovation<br> Provide guidance, training, and ongoing support to enhance team performance</p> <p><strong>Product development & partnerships</strong><br> Design and curate customised holiday packages tailored to client preferences and budgets<br> Develop and maintain partnerships with tourism boards, airlines, hotels, and vendors<br> Negotiate contracts to secure competitive rates and high-quality services</p> <p><strong>Operations & customer experience</strong><br> Oversee end-to-end holiday planning, including itinerary creation and on-ground coordination<br> Ensure high standards of customer service, addressing client queries and concerns promptly<br> Monitor market trends and customer feedback to continuously improve offerings</p> <p><strong>Compliance & process management</strong><br> Ensure adherence to travel regulations, safety standards, and company policies<br> Manage logistical aspects and ensure seamless execution of travel services</p> <h4>About you</h4> <p>Bachelor’s degree in tourism management, business administration, or a related field<br> Minimum 10 years of experience in travel management, sales, or a similar leadership role<br> Proven track record in managing complex travel itineraries and vendor relationships<br> Strong analytical, organisational, and problem-solving skills<br> Excellent interpersonal and communication abilities<br> Experience with MS Office and travel systems<br> Arabic language skills preferred<br> UAE driving licence is mandatory<br> Industry certifications (e.g. IATA) are an advantage</p> <h4>Job scams notice</h4> <p>Your safety and data security matter to us.<br> We are committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please disregard it.</p> <h4>About ManpowerGroup, parent company of Manpower, Experis and Talent Solutions</h4> <p>ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are consistently recognized for our commitment to diversity, inclusion, equality, and ethical business practices, including being named one of the world's most ethical companies multiple times.</p></p><p></p>

<ul><li><p>Lead and supervise the Finance & Accounts Department.</p></li><li><p>Prepare monthly, quarterly and annual financial statements and MIS reports.</p></li><li><p>Develop annual budgets, forecasts and monitor budget variances.</p></li><li><p>Manage cash flow, banking relationships, Letters of Credit and trade finance.</p></li><li><p>Oversee Accounts Payable, Accounts Receivable, General Ledger and reconciliations.</p></li><li><p>Ensure compliance with UAE VAT, Corporate Tax and statutory requirements.</p></li><li><p>Coordinate internal and external audits and implement recommendations.</p></li><li><p>Review monthly payroll in compliance with WPS.</p></li><li><p>Monitor receivables and support recovery of overdue payments.</p></li><li><p>Maintain financial policies, internal controls and confidentiality.</p></li><li><p>Provide financial analysis and recommendations to senior management.</p></li><li><p>Ensure compliance with ISO 9001:2015, HSE and International Accounting & Auditing Standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Finance, Accounting, or a related field; a Master's degree is highly preferred.</p></li><li><p>Professional certifications such as CPA, CMA, or CFA to demonstrate advanced knowledge and credibility.</p></li><li><p>Minimum of 10 to 16 years finance experience, preferably in manufacturing.</p></li><li><p>Experience in financial modeling, analysis, and reporting, with a proven ability to drive strategic decision-making.</p></li></ul>

<ul><li>Oversee the preparation and accuracy of financial statements, ensuring compliance with accounting standards and regulations.</li><li>Manage month-end and year-end closing processes, ensuring timely and precise reporting of financial results.</li><li>Conduct regular audits of financial records to identify discrepancies and implement corrective actions as necessary.</li><li>Develop and maintain internal controls to safeguard company assets and ensure financial integrity.</li><li>Collaborate with cross-functional teams to analyze financial data and provide insights that support strategic business decisions.</li><li>Prepare and manage budgets, forecasts, and variance analyses to drive performance and accountability.</li><li>Supervise and mentor accounting staff, fostering a culture of continuous improvement and professional development.</li><li>Coordinate with external auditors during annual audits, ensuring all financial documents are prepared and available.</li><li>Stay updated on changes in accounting regulations and best practices to ensure compliance and optimize accounting processes.</li><li>Implement and oversee accounting software systems that enhance efficiency and accuracy in financial reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Finance/Accounting</p></li><li><p><strong>CA qualification (Qualified or Inter) is mandatory</strong></p></li><li><p><strong>8 to 15 years of experience</strong> in Finance & Accounts, post CA qualifications</p></li><li><p>Trading/Manufacturing experience preferred</p></li><li><p>Strong knowledge of accounting, budgeting & financial reporting</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design and curate innovative menus that reflect seasonal ingredients and local culinary trends, ensuring a unique dining experience.</li><li>Manage kitchen operations efficiently, including food preparation, cooking, and plating, while adhering to strict hygiene and safety standards.</li><li>Oversee inventory management, including ordering supplies and minimizing waste, to optimize kitchen profitability.</li><li>Lead and mentor kitchen staff, fostering a collaborative environment that encourages skill development and creativity.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Culinary degree or diploma from a recognized institution, demonstrating formal training in cooking techniques and kitchen management.</li><li>Minimum 5 years of experience in high-volume kitchens, with at least 2 years in a leadership role to showcase advanced culinary skills and management capabilities.</li><li>Proven track record of menu development and execution, highlighting creativity and an understanding of flavor profiles.</li><li>Certifications in food safety and sanitation (e.g., ServSafe) to ensure adherence to health regulations and best practices.</li></ul><p></p></section>

<ul><li>Develop and execute data-driven digital marketing campaigns that increase brand awareness and drive customer engagement.</li><li>Utilize SEO best practices to optimize website content and improve organic search rankings through keyword research and on-page strategies.</li><li>Monitor and analyze performance metrics using tools like Google Analytics to refine strategies and enhance ROI.</li><li>Manage and grow social media presence across platforms by creating engaging content that resonates with target audiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, or a related field is preferred to ensure a solid foundation in marketing principles.</li><li>A minimum of 2-4 years of hands-on experience in digital marketing, demonstrating a proven track record of successful campaigns.</li><li>Relevant certifications such as Google Ads, Google Analytics, or HubSpot Inbound Marketing to validate expertise.</li><li>Experience with various digital marketing tools and platforms, including SEO tools, social media management software, and email marketing services.</li></ul>

<p>Guildhall is representing a leading diversified holding group with investments across real estate, construction, hospitality, retail, education, and other strategic sectors. As part of its continued growth, the organization is seeking an accomplished Chief Financial Officer (CFO) – Director of Support Services to lead and optimize all corporate support functions across the group. This executive leadership role is responsible for overseeing Finance, Human Resources, Procurement, Information Technology, and Administration while driving financial performance, operational excellence, corporate governance, and strategic business transformation. Key Responsibilities -Lead Finance, HR, Procurement, IT, and Administration across the group. -Develop and execute corporate strategies that support business growth and operational excellence. -Oversee budgeting, forecasting, financial reporting, cash flow, and capital planning. -Strengthen corporate governance, internal controls, and compliance frameworks. -Lead organizational development, workforce planning, and performance management initiatives. -Develop group-wide procurement strategies and oversee vendor and contract management. -Drive ERP implementation, digital transformation, and technology optimization initiatives. -Lead financial feasibility studies, investment analysis, and business case development for new projects. -Partner with executive leadership to support strategic planning and business expansion. -Build and lead high-performing shared services teams while promoting continuous improvement.</p><p>-Bachelor's Degree in Finance, Accounting, Business Administration, or a related discipline. -Master's Degree or Executive MBA is highly preferred. -CPA, CMA, CFA, or an equivalent professional qualification is an advantage. -Minimum 10 years of progressive senior leadership experience managing Finance and corporate support functions. -Proven experience within Real Estate Investment, Property Development, or diversified Holding Companies. -Strong expertise in financial management, budgeting, forecasting, corporate governance, feasibility studies, and strategic planning. -Experience leading Finance, Human Resources, Procurement, Information Technology, and Administration. -Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms. -Strong leadership, stakeholder management, strategic planning, and analytical skills. -Fluency in both Arabic and English (written and spoken) is mandatory.</p>

<p>Guildhall is representing a leading diversified holding group with investments across real estate, construction, hospitality, retail, education, and other strategic sectors. As part of its continued growth, the organization is seeking an accomplished Chief Financial Officer (CFO) – Director of Support Services to lead and optimize all corporate support functions across the group. This executive leadership role is responsible for overseeing Finance, Human Resources, Procurement, Information Technology, and Administration while driving financial performance, operational excellence, corporate governance, and strategic business transformation. Key Responsibilities -Lead Finance, HR, Procurement, IT, and Administration across the group. -Develop and execute corporate strategies that support business growth and operational excellence. -Oversee budgeting, forecasting, financial reporting, cash flow, and capital planning. -Strengthen corporate governance, internal controls, and compliance frameworks. -Lead organizational development, workforce planning, and performance management initiatives. -Develop group-wide procurement strategies and oversee vendor and contract management. -Drive ERP implementation, digital transformation, and technology optimization initiatives. -Lead financial feasibility studies, investment analysis, and business case development for new projects. -Partner with executive leadership to support strategic planning and business expansion. -Build and lead high-performing shared services teams while promoting continuous improvement.</p><p>-Bachelor's Degree in Finance, Accounting, Business Administration, or a related discipline. -Master's Degree or Executive MBA is highly preferred. -CPA, CMA, CFA, or an equivalent professional qualification is an advantage. -Minimum 10 years of progressive senior leadership experience managing Finance and corporate support functions. -Proven experience within Real Estate Investment, Property Development, or diversified Holding Companies. -Strong expertise in financial management, budgeting, forecasting, corporate governance, feasibility studies, and strategic planning. -Experience leading Finance, Human Resources, Procurement, Information Technology, and Administration. -Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms. -Strong leadership, stakeholder management, strategic planning, and analytical skills. -Fluency in both Arabic and English (written and spoken) is mandatory.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and execute innovative marketing strategies to drive brand awareness and customer acquisition within target demographics.</li><li>Cultivate and maintain strong relationships with key clients, understanding their needs and proactively offering tailored solutions.</li><li>Identify emerging market trends and competitor activities, translating insights into actionable sales and marketing plans.</li><li>Lead product launches and promotional campaigns, ensuring effective communication and maximum market penetration.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>Minimum of 3-5 years of proven experience in sales and marketing, preferably within the [specific industry, e.g., Tech, FMCG, Luxury Goods] sector.</li><li>Demonstrated success in developing and implementing effective marketing campaigns and achieving sales quotas.</li><li>Proficiency in CRM software (e.g., Salesforce, HubSpot) and digital marketing tools (e.g., Google Analytics, social media management platforms).</li></ul><p></p></section>

<ul><li><p>Provide daily support to Business Central/NAV users.</p></li><li><p>Handle issues related to Finance, Sales, Purchase, Manufacturing, Inventory, HR/ Payroll and Warehouse Module.</p></li><li><p>Troubleshoot posting errors, transaction issues and user access problems.</p></li><li><p>Support Production and Warehouse teams with day-to-day ERP issues.</p></li><li><p>Prepare documentation, SOPs, and user manuals.</p></li><li><p>Coordinate with ERP developers/consultants for technical issues and customizations.</p></li><li><p>Train end users and provide post-implementation support.</p></li><li><p>Understand business processes and provide appropriate solutions to users.</p></li><li><p>Communicate regularly with senior management and other stakeholders, providing updates on software development progress, challenges, and opportunities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in information technology, Computer Science or a related field.</p></li><li><p>Proven hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV.</p></li><li><p>Certification in Microsoft Dynamics 365 Business Central.</p></li><li><p>Manufacturing industry experience is highly preferred</p></li><li><p>Minimum 2-5 years of experience in ERP support or functional consulting.</p></li><li><p>Working knowledge of AL Language and Business Central extensions/customizations.</p></li></ul>

<ul><li><p>The CRM & Loyalty Program Manager will be responsible for conceptualizing, launching and scaling a global loyalty program aimed at driving top-line revenue growth and improving customer retention. The role will lead the end-to-end CRM strategy, including loyalty program design, campaign management, customer lifecycle marketing and performance monitoring. This position will focus on selecting the right CRM and loyalty technology stack, developing data-driven customer engagement initiatives and executing targeted campaigns that increase repeat purchases, enhance customer lifetime value (CLV), and strengthen long-term customer relationships across global markets, ultimately contributing to sustained e-commerce revenue growth. Key Responsibilities: · Conceptualize and develop a global loyalty program strategy aligned with business growth. · Design the program structure, including points, tiers, rewards, referrals and member benefits. · Develop e-commerce-first loyalty mechanics optimized for online customer journeys. · Define customer value exchange (earn & burn logic, reward structures, redemption rules). · Launch and scale loyalty programs across multiple global markets. · Evaluate and implement the right CRM and loyalty technology stack. · Lead integration with e-commerce platforms, marketing automation tools and CDPs. · Ensure systems support: Personalization, Omnichannel engagement, Global scalability, Customer segmentation and automated lifecycle campaigns · Work closely with external and internal IT and data teams to implement CRM infrastructure. · Build and manage CRM campaigns across the full customer lifecycle: Acquisition, Welcome journeys, Repeat purchase, Retention and Reactivation · Develop automated customer journeys across: Email, SMS, WhatsApp, Push notifications, Loyalty program communication and implement behavioural and transactional segmentation. · Drive customer retention and repeat purchase rate through CRM initiatives. · Develop programs to improve: o Customer Lifetime Value (CLV) o Average Order Value (AOV) o Purchase Frequency o Optimize loyalty-driven conversion strategies. · Monitor and evaluate loyalty pricing incentives and reward economics. Work with internal teams to analyze: o Discount effectiveness o Promotion ROI o Reward redemption impact o Use pricing analytics tools and dashboards to monitor performance. · Track key CRM and loyalty metrics such as: Loyalty member growth, Redemption rates · Repeat purchase rate, Customer lifetime value, Campaign ROI. · Build reporting dashboards for performance monitoring. · Use A/B testing and data insights to optimize campaigns.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Education and Experience: · 4-8 years of experience in CRM, loyalty programs or lifecycle marketing · Strong experience in e-commerce customer engagement · Proven experience launching loyalty programs from concept to scale · Hands-on experience with CRM platforms and marketing automation tools · Strong analytical mindset with experience in data-driven marketing · Experience with global loyalty programs · Knowledge of customer data platforms (CDP) and loyalty program platforms compatible with Shopify · Experience managing campaign automation and customer journeys · Exposure to AI tools, marketing automation, and advanced data analytics will be an added benefit. · Understanding of pricing and promotion analytics · Experience working with cross-border e-commerce markets What We Offer · A challenging and influential role in a dynamic, fast-paced environment. · Opportunities for daily learning and growth alongside a passionate team. · A competitive compensation package with comprehensive benefits. · Potential for career advancement within Afnan Perfumes, reflecting our commitment to employee development and global presence. Afnan Perfumes is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.</p></li></ul>

<p><strong>Job Opportunity | Head of Revenue Monitoring Department</strong></p><br><p><strong>Location:</strong> Ajman, United Arab Emirates</p><p><strong>Job Title:</strong> Head of Revenue Monitoring Department</p><p><strong>Sector:</strong> Government / Financial</p><br><p>A government authority in <strong>Ajman Emirate</strong> seeks a <strong>Head of Revenue Monitoring Department</strong> to join its team, lead revenue monitoring and collection of government revenues, manage receivables operations, financial reporting, reconciliations, and processes related to the Smart Payment Gateway.</p><br><p><strong>Key Responsibilities</strong></p><p>Supervise government entities’ follow-up on <strong>revenue and receivables collection</strong> and approve annual plans for general revenue monitoring.</p><p>Analyze deviations between actual financial performance and plan, and approve proposals related to debt collection and bad/overdue receivables.</p><p>Oversee the follow-up of <strong>taxes and privileges revenue collection</strong> and supervise it.</p><p>Lead the development of standards and models for <strong>measuring and forecasting revenues</strong> in the short, medium, and long term.</p><p>Review and approve statistical models and reports related to government revenues.</p><p>Oversee the development and update of guides for <strong>coding and classification of assets, materials, and services</strong>.</p><p>Manage publishing government services and fees based on the Government Fees Gateway.</p><p>Oversee the preparation and review of <strong>Unified Government Revenues Reports</strong> and provide development recommendations.</p><p>Oversee invoicing and bank guarantees for partners of the <strong>Smart Payment Gateway</strong>.</p><p>Oversee daily and periodic gateway operations, including <strong>financial reconciliations, transfers, and processing variances</strong> between collected amounts, recorded amounts, and remittance to bank accounts.</p><p>Lead and evaluate team performance, set KPIs and operational targets in line with the department’s strategic goals.</p><p>Oversee training plans, Business Continuity Planning <strong>(BCP)</strong>, Business Impact Analysis <strong>(BIA)</strong>, and department risk management.</p><br><br><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate</p><p>We are seeking a strong financial and administrative leader with the ability to:</p><ul><li>Manage revenue operations, collection, and receivables.</li><li>Analyze data and financial reports and make data-driven decisions.</li><li>Lead teams, develop performance, and achieve target KPIs.</li><li>Manage stakeholders and coordinate with government entities and partners.</li><li>Manage reconciliation and financial settlements and monitor revenues.</li><li>Develop models, standards, and reports related to revenue and financial forecasting.</li><li>Apply governance, risk management, and business continuity principles.</li></ul><p> </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>● Lead daily baking operations for croissant, pâte feuilletée, bread, toast, burger bun, and Maamoul production lines — ensuring output targets, portion accuracy, and product quality are consistently achieved. ● Develop, standardise, and document recipes and production SOPs for each product line, adapting formulations for mass-production scale without compromising quality. ● Oversee lamination, proofing, baking, and finishing processes for all pastry and bread items, identifying and resolving quality deviations immediately. ● Train and mentor junior bakers and production operators on correct techniques, equipment operation, and hygiene practices. ● Monitor dough temperatures, fermentation times, baking profiles, and finishing weights, maintaining precise batch records for each production run. ● Coordinate with the Production Manager on scheduling, raw material requirements, and capacity planning. ● Enforce HACCP, GMP, and UAE food safety regulations across all preparation and production areas at all times. ● Evaluate and suggest improvements to product formulations, production efficiencies, and waste reduction initiatives. ● Support new product development trials and scaling of recipes for pilot and full-scale production. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>● Culinary degree or equivalent professional certification from a recognized institution, demonstrating foundational culinary and pastry knowledge. ● Minimum 5 years of professional kitchen or bakery experience, with at least 2 years in a leadership or head baker role. ● Specialist expertise in croissant and pâte feuilletée (laminated dough) production — from dough preparation and butterblock assembly through lamination, shaping, proofing, and baking — is essential. ● Proven experience producing high volumes of bread products: samoon, burger buns, toast, sandwich loaves, and similar items in a mass-production bakery setting. ● Familiarity with Arabic sweets production — particularly Maamoul — is a strong advantage. ● Hands-on experience with industrial bakery equipment: tunnel ovens, deck ovens, spiral mixers, dough sheeters, lamination lines, proofers, and depanning systems. ● Demonstrated ability to thrive in high-pressure, high-volume production environments, managing multiple product lines simultaneously without loss of quality. ● Fluency in English is essential; Arabic or Urdu language proficiency is a significant advantage in our multicultural production environment. ● Strong understanding of food safety standards (HACCP, ISO 22000, GMP) and the ability to uphold compliance at all times. ● Experience working within ERP-driven production environments (recipe costing, material consumption tracking) is an advantage. </p><p></p></section>

<ul><li>Create and develop innovative dessert recipes that reflect current trends and seasonal ingredients, ensuring a unique dining experience.</li><li>Master the art of various pastry techniques, including baking, tempering chocolate, and sugar work, to produce high-quality pastries and confections.</li><li>Oversee the preparation, cooking, and presentation of pastries, ensuring consistency and excellence in every product served.</li><li>Maintain strict adherence to food safety and sanitation standards, ensuring a clean and organized workspace at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Culinary degree or equivalent certification from a recognized institution specializing in pastry arts.</p></li><li><p>Minimum of 4-5 years of hands-on experience in a high-volume bakery or fine dining restaurant environment.</p></li><li><p>Previous experience in a leadership role, demonstrating the ability to manage a team effectively and inspire creativity.</p></li><li><p>Proven track record of creating award-winning desserts or participation in pastry competitions is highly desirable.</p></li></ul>

<p><strong>The main responsibility of the successful candidate shall be:</strong></p><ul><li><p>Develop and execute the sales strategy for frozen juices and IQF frozen fruits across the UAE.</p></li><li><p>Build and grow business within the HoReCa sector, including hotels, restaurants, cafés, catering companies, juice bars and hospitality groups.</p></li><li><p>Develop the B2B and industrial customer segment for frozen fruits, targeting bakeries, pastry and dessert producers, ice cream and gelato manufacturers, food manufacturers and other professional users of frozen fruit ingredients.</p></li><li><p>Identify new customers, applications and market opportunities beyond traditional HoReCa channels.</p></li><li><p>Conduct regular customer visits, product presentations, sampling and commercial follow-ups to convert opportunities into recurring business.</p></li><li><p>Develop key accounts and establish long-term commercial relationships with purchasing teams, chefs, F&B managers and business owners.</p></li><li><p>Understand customer applications and recommend the appropriate product, pack size and commercial solution.</p></li><li><p>Build a healthy sales pipeline and continuously develop new accounts.</p></li><li><p>Monitor competitor products, pricing, market trends and customer requirements.</p></li><li><p>Maintain accurate sales reports, forecasts, customer pipelines and market feedback.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 3–5 years of proven UAE sales experience in foodservice, HoReCa or B2B food ingredients.</p></li><li><p>Strong existing knowledge of the UAE HoReCa market and customer network.</p></li><li><p>Experience in frozen fruits, juices, frozen food, food ingredients or related F&B categories is highly preferred.</p></li><li><p>Experience selling to industrial food users, bakeries, pastry, ice cream, catering or food manufacturers will be a strong advantage.</p></li><li><p>Strong business-development mindset with the ability to open new accounts rather than only manage existing customers.</p></li><li><p>Excellent communication, negotiation and relationship-management skills.</p></li><li><p>Commercially driven and comfortable working with sales targets, margins and collections.</p></li><li><p>Fluent in English; Arabic is an advantage.</p></li><li><p>UAE driving license is required</p></li></ul>

<ol><li><p>Operate computerized/multi-head embroidery machines to execute intricate designs on fine fabrics (silk, chiffon, tulle, satin,velvet etc.)</p></li><li><p>Set up machines, thread, and digitized embroidery patterns/files</p></li><li><p>Select and load correct threads, sequins, beads, crystals, and other embellishment materials</p></li><li><p>Inspect finished work for quality, symmetry, tension consistency, and adherence to design specs</p></li><li><p>Perform basic troubleshooting and maintenance on embroidery machines</p></li><li><p>Coordinate with design and production teams to meet deadlines</p></li><li><p>Handle delicate fabrics with care to avoid damage during embellishment</p></li><li><p>Maintain a clean, organized, and safe workstation</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience operating embroidery machines (computerized, multi-head, etc.)</p></li><li><p>Experience working with fine/delicate fabrics preferred</p></li><li><p>Strong attention to detail and quality control mindset</p></li><li><p>Ability to read and interpret embroidery digitized files/patterns</p></li><li><p>Basic machine maintenance/troubleshooting skills</p></li><li><p>Ability to work efficiently under production deadlines</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Greeting and welcome all visitors and clients in a friendly and professional manner.</p></li><li><p>Issue customer service tokens to all customers and ensure visitors are directed to appropriate person or directed to seating area.</p></li><li><p>Offer refreshments and ensure that the baristas are taking care of the customers.</p></li><li><p>Keep the customers updated and engaged, if there are any delays, at the waiting area.</p></li><li><p>Ensure only one customer is being attended at a time by our staff.</p></li><li><p>Check all counters frequently for inactive or pending tokens and escalate to CRM.</p></li><li><p>Answer incoming calls, respond to general inquiries, log into the ERP System and assign to the right person with accurate notes and details.</p></li><li><p>Maintain a clean, organized, and presentable reception area always.</p></li><li><p>Report daily token delays, issues, and unusual cases to the Customer Relations Manager.</p></li><li><p>Handle customer feedback and immediately inform the Customer Relations Manager about complaints or service concerns.</p></li><li><p>Registration of all the calls received through the bright-call and assigned to the relevant department till the system automated the calls integration.</p></li><li><p>Sending and receiving couriers, if and when required.</p></li><li><p>Performing any other tasks or responsibilities assigned by management as required.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong customer service and interpersonal skills.</p></li><li><p>Good organizational and multitasking abilities.</p></li><li><p>Basic computer proficiency, including ERP/CRM systems and Microsoft Office.</p></li></ol><p></p></section>