Position Title: E-commerce English App Operations Specialist
Responsibilities:
- Manage the daily operations of the international version of the app, ensuring the accuracy and appeal of English content.
- Monitor and analyze app usage data to optimize user experience and engagement based on insights.
- Develop and implement operational strategies tailored to English-speaking markets to increase app activity and retention.
- Manage and update app content, ensuring its quality aligns with the expectations of international users.
- Respond to user feedback and collaborate with the technical support team to resolve issues and enhance user satisfaction.
Skills
Educational Requirements:
- Bachelor’s degree or higher, preferably in Marketing, Business Administration, or related fields.
Experience Requirements:
- A minimum of 2 years of experience in app operations or related fields.
- Prior experience with supermarket or retail app projects is a plus.
Other Qualifications:
- Open to non-Chinese nationals.
- Capable of working independently.