وظائف خدمة عملاء في الإمارات

<p>we are hiring customer service staff to work for big group of companies in Dubai and Sharjah&nbsp;</p><p>with experience from 1 to 5 years of experience&nbsp;</p><p>Salary upon interview</p>

<h3 style="text-align:right;" data-start="147" data-end="181"><strong data-start="151" data-end="181">Qualifications and Experience:</strong></h3><p style="text-align:right;" data-start="185" data-end="277"><strong data-start="190" data-end="255">Bachelor's degree in Business Administration, Computer Science, or a related field</strong> from a recognized university.</p><p style="text-align:right;" data-start="280" data-end="329">At least <strong data-start="301" data-end="311">11 years</strong> of practical experience in a related field.</p><p style="text-align:right;" data-start="332" data-end="408"><strong data-start="338" data-end="346">CCXP</strong> certification or an equivalent certificate in customer experience is considered an <strong data-start="392" data-end="407">added advantage</strong>.</p><hr><h3 style="text-align:right;" data-start="415" data-end="449"><strong data-start="419" data-end="449">Core Professional Skills:</strong></h3><p style="text-align:right;" data-start="453" data-end="537"><strong data-start="453" data-end="479">Results-oriented achiever,</strong> with high planning and organizational skills, and great attention to detail.</p><p style="text-align:right;" data-start="540" data-end="645"><strong data-start="540" data-end="557">Flexible team player,</strong> capable of adapting in environments that require effective prioritization and management of multiple, simultaneous projects.</p><p style="text-align:right;" data-start="648" data-end="724"><strong data-start="648" data-end="673">Innovative problem solver,</strong> capable of providing practical solutions and handling complaints effectively.</p><p style="text-align:right;" data-start="727" data-end="829"><strong data-start="727" data-end="754">Goal-oriented leader,</strong> maintains a productive work environment and motivates and coaches staff to achieve high performance standards.</p><p style="text-align:right;" data-start="832" data-end="939"><strong data-start="832" data-end="870">Proven ability to manage, coordinate, and collaborate</strong> on complex and constantly changing research agendas across various stakeholders.</p><p style="text-align:right;" data-start="942" data-end="984">Possesses <strong data-start="948" data-end="983">advanced project management skills</strong>.</p><hr><h3 style="text-align:right;" data-start="991" data-end="1024"><strong data-start="995" data-end="1024">Research and Technical Experience:</strong></h3><p style="text-align:right;" data-start="1028" data-end="1116">Proven ability to <strong data-start="1043" data-end="1071">design and implement high-impact primary research</strong> within the "Voice of the Customer" (VOC) framework.</p><p style="text-align:right;" data-start="1119" data-end="1202">Experience in a wide range of research methods and methodologies, including but not limited to:</p><p style="text-align:right;" data-start="1207" data-end="1244">Quantitative Research</p><p style="text-align:right;" data-start="1249" data-end="1347">Qualitative Research such as focus groups, in-depth interviews, and meeting facilitation</p><p style="text-align:right;" data-start="1352" data-end="1397">Web-based Surveys</p><p style="text-align:right;" data-start="1402" data-end="1437">Concept Testing</p><p style="text-align:right;" data-start="1442" data-end="1478">UX Research</p><p style="text-align:right;" data-start="1483" data-end="1546">Measuring brand awareness, customer satisfaction, and customer experience.</p>

<p><strong>Job Qualifications &amp; Requirements</strong></p><ul><li>Bachelor's in Business Administration, Public Administration, Operations Management</li><li>At least 5 years of experience&nbsp;</li><li>Preferred: Certification such as Quality Management certification</li></ul>

<p><strong>Job Qualifications &amp; Requirements</strong></p><ul><li>Bachelor's in Business Administration, Public Administration, Operations Management</li><li>At least 5 years of experience&nbsp;</li><li>Preferred: Certification such as Quality Management certification</li></ul>

<p class="MsoNormal" style="background-color:white;direction:ltr;text-align:left;unicode-bidi:embed;vertical-align:bottom;" dir="LTR"><span style="color:black;"><span style="mso-color-alt:windowtext;" lang="EN-US"><strong><u>Qualifications and Years of Experience:</u></strong></span></span><br>&nbsp;</p><p class="MsoListParagraphCxSpFirst" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Bachelor's degree or Diploma in Business Administration or a similar field.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Fresh graduates up to (3) years of experience in the same field for Bachelor's degree holders, and (5) years of experience in the same field for Diploma holders.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 39.25pt;mso-add-space:auto;text-align:left;unicode-bidi:embed;" dir="LTR">&nbsp;</p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin-left:0cm;mso-add-space:auto;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US"><strong><u>Required Skills (Technical and Behavioral Competencies):</u></strong></span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Familiarity with computer applications and their uses.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Ability to analyze problems and find appropriate solutions.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Ability to think analytically and prepare analytical statistics and reports.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Time management skills, including planning, organizing, and prioritizing.</span></p><p class="MsoListParagraphCxSpMiddle" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-align:left;text-indent:-18.0pt;unicode-bidi:embed;" dir="LTR"><span style="font-family:Symbol;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span lang="EN-US">Proficiency in Arabic and English, reading, writing, and speaking.</span></p><p class="MsoListParagraphCxSpLast" style="direction:ltr;margin:0cm 0cm 8.0pt 90.0pt;mso-add-space:auto;text-align:left;unicode-bidi:embed;" dir="LTR">&nbsp;</p>

<p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">Education:</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;padding:0px 0px 0px 18px;vertical-align:baseline;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Bachelor’s degree in business administration, mechanical engineering, or fleet management; master’s degree in business administration, logistics, or supply chain management</li><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Certifications such as Project Management Professional (PMP), Certified Supply Chain Professional (CSCP)</li></ul><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;">&nbsp;</p><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><strong style="--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;margin:0px;outline:rgba(0, 0, 0, 0.9) none 0px;padding:0px;vertical-align:baseline;">Experience:</strong></p><ul style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;list-style-type:disc;margin:0px 0px 0px 16px;padding:0px 0px 0px 18px;vertical-align:baseline;"><li style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">9 years in case of Master's degree (11 years in case of Bachelor’s degree).</li></ul><p style="--artdeco-reset-typography_getFontSize:1.4rem;--artdeco-reset-typography_getLineHeight:1.42857;--hue-web-line-height-open:1.5;--hue-web-line-height-regular:1.25;background-color:rgba(0, 0, 0, 0);border-width:0px;box-sizing:inherit;color:rgba(0, 0, 0, 0.9);font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-size:14px;font-weight:400;line-height:1.42857;margin:0px;padding:0px;vertical-align:baseline;"><br>&nbsp;</p>

<div align="center"><div align="center"><table class="MsoNormalTable" style="border-collapse:collapse;border-style:none;mso-border-alt:dotted windowtext .5pt;mso-border-insideh:.5pt dotted windowtext;mso-border-insidev:.5pt dotted windowtext;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-yfti-tbllook:480;" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr style="height:18.5pt;mso-yfti-firstrow:yes;mso-yfti-irow:0;"><td style="background-color:#F2F2F2;border:1.0pt dotted windowtext;height:18.5pt;mso-border-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-GB"><strong>Experience Required</strong></span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB"><strong><o:p></o:p></strong></span></span></p></td></tr><tr style="height:33.35pt;mso-yfti-irow:1;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:33.35pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:103.3pt;" width="138"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-GB">Functional Experience</span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB"><o:p></o:p></span></span></p></td><td style="border-bottom:1.0pt dotted windowtext;border-left-style:none;border-right:1.0pt dotted windowtext;border-top-style:none;height:33.35pt;mso-border-alt:dotted windowtext .5pt;mso-border-left-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:459.65pt;" width="613"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">A minimum of 7 years of relevant experience in a similar role<o:p></o:p></span></span></p></td></tr><tr style="height:31.55pt;mso-yfti-irow:2;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:31.55pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:103.3pt;" width="138"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-GB">Leadership/Supervisory</span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB"><o:p></o:p></span></span></p></td><td style="border-bottom:1.0pt dotted windowtext;border-left-style:none;border-right:1.0pt dotted windowtext;border-top-style:none;height:31.55pt;mso-border-alt:dotted windowtext .5pt;mso-border-left-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:459.65pt;" width="613"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">A minimum of 3 years leading and managing teams<o:p></o:p></span></span></p></td></tr><tr style="height:18.5pt;mso-yfti-irow:3;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:18.5pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-GB"><strong>Education and Qualification Required</strong></span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB"><strong><o:p></o:p></strong></span></span></p></td></tr><tr style="height:33.35pt;mso-yfti-irow:4;"><td style="border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:33.35pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Bachelor’s degree in Business, Marketing, Communications or a related field<o:p></o:p></span></span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Additional Qualifications: experience working with loyalty schemes or memberships<o:p></o:p></span></span></p></td></tr><tr style="height:.2in;mso-yfti-irow:5;"><td style="background-color:#F2F2F2;border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:.2in;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-GB"><strong>Key Performance Indicators</strong></span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB"><strong><o:p></o:p></strong></span></span></p></td></tr><tr style="height:31.55pt;mso-yfti-irow:6;mso-yfti-lastrow:yes;"><td style="border-bottom-style:dotted;border-color:windowtext;border-left-style:dotted;border-right-style:dotted;border-top-style:none;border-width:1.0pt;height:31.55pt;mso-border-alt:dotted windowtext .5pt;mso-border-top-alt:dotted windowtext .5pt;padding:0in 5.4pt;width:562.95pt;" colspan="2" width="751"><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Member growth (%)<o:p></o:p></span></span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Member activities e.g. conferences, talks, seminars (#)<o:p></o:p></span></span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Member engagement e.g. communication/email/newsletters open rates, replies, click throughs (%)<o:p></o:p></span></span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">Member attendance at member events (# or % of members)<o:p></o:p></span></span></p><p class="MsoListParagraph" style="margin:0in 0in 3.2pt 13.6pt;mso-list:l0 level1 lfo1;text-align:justify;text-indent:-13.5pt;"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">·</span><span style="font:7.0pt &quot;Times New Roman&quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;" lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span style="font-family:&quot;Arial Narrow&quot;,sans-serif;font-size:10.0pt;"><span lang="EN-GB">White paper development and distribution (#)<o:p></o:p></span></span></p></td></tr></tbody></table></div></div>

<p class="MsoNormal" style="line-height:normal;margin-bottom:0cm;text-align:justify;"><strong>Qualifications</strong></p><p class="Default" style="text-align:justify;"><span style="font-size:11.0pt;">High School or equivalent</span></p><p class="Default" style="text-align:justify;"><span style="font-size:11.0pt;">2 years of experience post high school</span></p>

<p><span style="font-family:Arial;">Education:</span></p><p><span style="font-family:Arial;"># Bachelor’s / Master’s degree in Civil Engineering.</span></p><p><span style="font-family:Arial;">Experience:</span></p><p><span style="font-family:Arial;">#&nbsp;3 Years in case of Master’s degree (5 years in case of Bachelor’s degree).</span></p>

<h2>Job description</h2><p>Industry: Lighting Solutions</p><p>&nbsp;</p><p>We are looking for a Customer Service Specialist to join our team at a growing lighting company</p><p>&nbsp;</p><p>Candidates with a background in Electrical Engineering or knowledge of lighting and electrical products will have an added advantage.</p><p>&nbsp;</p><p>Key Responsibilities</p><p>&nbsp;</p><p>Respond to customer inquiries via phone, email, WhatsApp, and other communication channels.</p><p>Provide accurate information about lighting products, specifications, availability, and pricing.</p><p>Prepare quotations, process customer orders, and follow up on deliveries.</p><p>Coordinate with the sales, technical, warehouse, and logistics teams to ensure timely order fulfilment.</p><p>Handle customer complaints, resolve issues professionally, and ensure customer satisfaction.</p><p>Maintain accurate customer records, sales documentation, and order tracking.</p><p>Follow up with customers on quotations, pending orders, and after-sales service requests.</p><p>Build and maintain strong relationships with customers and business partners.</p><p>&nbsp;</p><p>Requirements:</p><p>&nbsp;</p><p>Previous experience in customer service, sales support, or a similar role.</p><p>Excellent communication, interpersonal, and problem-solving skills.</p><p>Strong organizational skills and attention to detail.</p><p>Proficiency in MS Office; experience with CRM or ERP systems is an advantage.</p><p>Ability to multitask, prioritize tasks, and work effectively in a team.</p><p>Good command of English; additional languages are an advantage.</p><p>Experience in the lighting, electrical, construction, or building materials industry is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Global Snow - Customer Service Officer | MAF Entertainment | Slope<br><strong>ROLE SUMMARY</strong><br>The role of the Customer Service Officer is to deliver an excellent customer experience to customers across the Leisure, Entertainment and Cinemas business.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Deliver excellent customer service by engaging with guests professionally, promoting offers, and resolving complaints through the correct escalation process.</li><li>Demonstrate strong product knowledge and assist customers with bookings, sales, and inquiries.</li><li>Support revenue growth through effective upselling and cross-selling techniques.</li><li>Handle cash transactions accurately, ensuring correct change and compliance with cash handling procedures.</li><li>Maintain food hygiene and safety standards to ensure all food and beverages are served safely.</li><li>Monitor inventory, conduct stock checks, and ensure proper storage of equipment and supplies.</li><li>Follow all Health, Safety, and Environment (HSE) policies, including PPE usage, SOP compliance, incident reporting, and child safeguarding procedures.</li><li>Work collaboratively with team members, adhere to company policies and standards, and support additional operational duties as required.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Minimum High School Certificate required.</li><li>0-3+ years of experience in F&amp;B, Customer Service, Retail, or Hospitality is preferred.</li><li>Strong customer service orientation with a focus on guest satisfaction.</li><li>Excellent verbal and written communication skills.</li><li>Team-oriented, energetic, friendly, and outgoing personality.</li><li>Basic English proficiency and computer literacy required.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reference code: JR132607 <p><strong>Who are we?</strong></p><br><br> <p>A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.</p><br><br> <p>Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.</p><br><br> <p>At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.</p><br><br> <br> <p><strong>Are you a good match?</strong></p><br><br><p>You have strong experience in client service and are passionate about delivering an exceptional client experience. You demonstrate excellent communication and interpersonal skills, with the ability to build and nurture relationships with clients and internal stakeholders.</p><br><br><p>You are highly organized, client-oriented and able to work independently with minimal supervision. You demonstrate sound judgment, sensitivity to client needs and a strong knowledge of products and service processes.<br> </p><br><br><p><strong>What are we expecting from you?</strong></p><br><br><p>As a Client Service Manager, you will receive and process customer orders, inquiries and complaints with precision and efficiency, while maintaining ongoing relationships with clients and sales teams and ensuring a seamless communication link.<br> </p><br><br><p>In this role, you will:</p><br><br><p>* Maintain and nurture ongoing relationships with select clients and sales teams.<br>* Utilize in-depth knowledge of products, availability, sales territories and client profiles to provide tailored support.<br>* Provide advanced product and service information, addressing complex client questions with expertise.<br>* Record and process custom and special orders, coordinating with relevant teams to ensure timely delivery.<br>* Respond promptly and appropriately to advanced issue escalations, securing managerial approvals when necessary.<br>* Initiate contact with allocated clients to develop new relationships and act as the primary point of contact for resolving queries and complaints.<br>* Schedule follow-up actions and meticulously enter relevant information into the CRM system to maintain high-quality data for client retention and business development.<br>* Conduct detailed client interviews to clarify requirements and gather comprehensive client information.<br>* Deliver exceptional service to encourage continued use of the Maison’s products and services.<br>* Adhere to organizational policies, procedures and relevant regulatory codes, seeking authorization for any deviations.<br>* Engage in continuous professional development through assessment, training and coaching, while staying informed about industry best practices and technological advancements.<br>* Demonstrate the ability to work independently as an experienced practitioner with minimal supervision.<br>* Exhibit a strong commitment to diversity and inclusion in all interactions and responsibilities.<br> </p><br><br><p><strong>More than a role… We recruit for a career!</strong></p><br><br><p>By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.</p><br><br><p>You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams.<br> </p><br><br><p><strong>The Recruitment Process</strong></p><br><br><p>Apply online.</p><br><br><p>If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.</p><br><br><p>You will then meet with the relevant Hiring Manager and key stakeholders as part of the interview process.</p><br><br><p>Otherwise, you will receive an email informing you that your application has not been successful.</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.</p><br><p>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.</p><br><br><p>We seek an energetic and enthusiastic <b>Customer Service Administrator</b> in Dubai, UAE. The <b>Customer Service Administrator</b> is the voice of the KONE service department, focusing on multiple aspects of support in the service business. The successful candidate will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field.</p><br><br><p><b>Responsibilities and key activities:</b>&nbsp;</p><br><p><b><u>General administrative support for Sales and Maintenance Supervisors:</u></b></p><br><br><p><b>Service Sales support activities</b></p><br><ul><li>Sends customer letters and supports mass updates in maintenance contracts</li><li>Maintenance contract termination: Processes maintenance contract cancellation requests, and informs Billing Administrator when invoice cancellation or credit note creation is required</li><li>Supports preparation of new maintenance contracts from NEB or competition and for renegotiations</li><li>Supports VB Sales activities (documentation, quality checks, internal handover packs, etc.)</li><li>Carries out data checks and quality audits for new contracts from the KONE Shared Service Center</li><li>Supports specific tasks from sales (eg contract creation)</li><li>Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response</li></ul><br><p><b>Maintenance Operations support activities</b></p><br><ul><li>General admin support, e.g. Manages safety and site access documents of site personnel as requested by site managers and ensures that data is collected and delivered to KONE SSC for input</li><li>Enters fitter scheduling plans (on duty and backup assignments) in Konect, coordinating changes/updates of maintenance plans in SAP</li><li>Supports in repair and maintenance visit planning and communication with customer</li><li>Takes ownership of customer queries forwarded from the first level and follows up with field Supervisor and other services to get a response</li><li>Creates planned service repairs when needed</li><li>Supports technician and supervisor in material-related requests (PR creation, check availability, and follow up on delivery)</li></ul><br><p><b><u>Support in public tenders</u></b></p><br><ul><li>Supports sales in proposal creation (public tenders)</li><li>Assists in contract and sales order creation for public bids (admin handover)</li><li>Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response</li><li>Verifies and inputs customer data in customer portals (mainly done in KONE SSC)</li><li>Prepares working instructions for KONE SSC to be able to input relevant information to customer portals</li><li>Takes ownership of customer queries forwarded from the first level and follows up with salespersons and other services to get a response.</li></ul><br><p><b>Are you the one?</b></p><br><ul><li>Diploma or higher will be advantageous.</li><li>1 - 2 years of experience in a similar role with a strong focus on administration tasks.</li><li>Ability to handle and meet multiple deadlines and coordinate priorities accordingly.</li><li>Excellent organizational skills – able to perform duties with minimal supervision.</li><li>Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.</li><li>Excellent English language skills both spoken and written.</li></ul><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><br><p><i>At KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<p>The Customer Service Representative is responsible for assisting customers, handling inquiries, and providing professional support to ensure a positive customer experience. The role involves responding to phone calls, emails, and customer requests, resolving complaints, providing accurate information about products and services, and maintaining customer records. The Customer Service Representative also coordinates with different departments to address customer concerns, ensures timely follow-ups, and maintains high standards of customer satisfaction and service quality.<br /> candidate share cv via :971521602938</p>

<p>The Customer Service Representative is responsible for assisting customers, handling inquiries, and providing professional support to ensure a positive customer experience. The role involves responding to phone calls, emails, and customer requests, resolving complaints, providing accurate information about products and services, and maintaining customer records. The Customer Service Representative also coordinates with different departments to address customer concerns, ensures timely follow-ups, and maintains high standards of customer satisfaction and service quality.<br /> candidate share cv via :971521602938</p>

<p>A Customer Service Representative is responsible for assisting customers, responding to inquiries, resolving complaints, providing product or service information, and maintaining positive customer relationships. The role focuses on delivering excellent customer experiences and ensuring customer satisfaction.<br /> candidate share cv via 971521602938</p>

<p>A Customer Service Representative is responsible for assisting customers, responding to inquiries, resolving complaints, providing product or service information, and maintaining positive customer relationships. The role focuses on delivering excellent customer experiences and ensuring customer satisfaction.<br /> candidate share cv via 971521602938</p>

<p>Handle customer inquiries through phone calls, emails, and face-to-face interactions.<br /> Provide accurate information about company products, services, and policies.<br /> Respond to customer complaints and resolve issues professionally.<br /> Assist customers with orders, bookings, payments, and service requests.<br /> Maintain positive relationships with existing and potential customers.<br /> Follow up with customers to ensure their concerns are properly addressed.<br /> Coordinate with different departments to resolve customer issues.<br /> Update customer information and maintain accurate records.<br /> Provide product or service recommendations based on customer needs.<br /> Maintain a professional and friendly approach during all customer interactions.<br /> Collect customer feedback and report common concerns to management.<br /> Ensure high levels of customer satisfaction and service quality.<br /> candidate share CV via shanainterco@gmail.com</p>

<p>Handle customer inquiries through phone calls, emails, and face-to-face interactions.<br /> Provide accurate information about company products, services, and policies.<br /> Respond to customer complaints and resolve issues professionally.<br /> Assist customers with orders, bookings, payments, and service requests.<br /> Maintain positive relationships with existing and potential customers.<br /> Follow up with customers to ensure their concerns are properly addressed.<br /> Coordinate with different departments to resolve customer issues.<br /> Update customer information and maintain accurate records.<br /> Provide product or service recommendations based on customer needs.<br /> Maintain a professional and friendly approach during all customer interactions.<br /> Collect customer feedback and report common concerns to management.<br /> Ensure high levels of customer satisfaction and service quality.<br /> candidate share CV via shanainterco@gmail.com</p>

<p>We are looking for an experienced Customer Service Supervisor to lead the customer service team, ensure excellent customer support, and maintain high service standards.</p> <p>Key Responsibilities</p> <p>Supervise and motivate the customer service team<br /> Assign daily tasks and monitor team performance<br /> Handle escalated customer complaints and resolve issues professionally<br /> Monitor calls, emails, WhatsApp and other customer inquiries<br /> Ensure customers receive timely and accurate responses<br /> Track team KPIs, response times and customer satisfaction<br /> Train and coach new and existing team members<br /> Prepare daily, weekly and monthly performance reports<br /> Coordinate with sales, operations and other departments<br /> Maintain accurate customer records and service documentation<br /> Identify service issues and recommend improvements<br /> Ensure company policies and customer service procedures are followed<br /> Note: Candidates can send your CV on farzacon@gmail.com</p>