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<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.  <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p>   <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li>  <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li>  <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li>  <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to  account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li>  <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li>  <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards          </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li>  <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external                        </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li>  <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul>   </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul>   <p><strong>What’s in it for you:</strong></p>   <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>Job Summary:<br>We’re looking for a hands-on Social Media & PR Manager to own the social media and public-facing brand presence for Kitopi’s Healthy Pod brands across the GCC, including Right Bite and Under500, while also leading Kitopi’s wider social media strategy.<br>This is a highly cross-functional role spanning social media, community management, brand guardianship, influencer and ambassador relations, and public relations.<br>The ideal candidate is equally comfortable writing scroll-stopping social copy, engaging directly with online communities, managing creator partnerships, and drafting press releases or external statements.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Purpose<br><br>JOB PURPOSE:<br><br>Perform assigned audit engagements in the domain of Digital Systems & Solutions (DS&S), from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues within ADNOC and Group Companies. Contribute in the capacity of SME, in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on Digital Systems & Solutions risks within ADNOC and Group Companies.<br><br>KEY ACCOUNTABILITIES:<br><br>Job Specific Accountabilities<br><br>Internal Audit Plan<br><br>Develop the audit universe to ensure it covers Digital Systems & Solutions (DS&S) risks in line with the other D&T risk areas (such as Digital governance, process, infrastructure, information systems/security, interfaces/connectors and emerging technologies) that could affect the ADNOC Business operations. Review and update the D&T audit universe specially for Digital Systems & Solutions. Develop and implement strategic initiatives of One ERP Assurance Plan and other Business Applications / Business Solutions Plan and support other strategic initiatives (such as Infrastructure, OT and Process enhancements) that impact the group-wide audit plans and oversee the execution to ensure it fulfills the objectives. Coordinate with AGCs and verify for adequacy of coverage of the DS&S universe and risks and ensure that AGCs audit plans incorporate the objectives of Group Assurance plans. Provide relevant business and technology insights into the current, emerging & potential technology issues, trends & opportunities affecting AGCs and BLDs. Provide input for the periodic reporting on Digital and Technology audit activities and performance relative to its plans, significant risk exposures, control/governance issues, and other related matters.<br><br>Job Specific Accountabilities (Part 1)<br><br>Audit Reports<br><br>Audit Execution Perform audits, advisory engagements, and other influencing activities in highly technical areas of current/emerging technologies within ADNOC and Group Companies. Develop a detailed audit program / Risk & Control Matrix (RCM) for the assigned audit, including the objectives, potential risk, key controls, audit procedures, and the use of audit techniques and tools to evaluate governance, risks, and controls processes, and submit audit program to the management for review and approval. Determine auditing procedures to be applied, including the use of Information Systems Audit Techniques, data analytics, statistical sampling method or others. Ensure that adequate working papers and all relevant information are continuously documented and updated in the automated Audit Management System in accordance with pre-defined templates and audit procedures. Identify, obtain, analyze and appraise related systems and evidentiary data/information. Appraise the adequacy of the corrective actions taken by management on audit recommendations through follow-up audits and periodically review and update the status of management action plans. Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations in accordance with professional audit standards. Participate in conducting special reviews and undertakes administrative duties as directed by Management. Identify high-risk areas and key control points of the system to be reviewed. Adapt the audit approach to the ever-changing technology landscape and deliver critical and complex technology audits that impact the group-wide internal controls. Lead the Technology auditors in the examination and analysis of records through executing audit program steps for the assigned audits. Supervise audits in accordance with the approved RCM and professional standards on internal auditing. Ensure tasks assigned to external or junior staff are adequately performed and deliverables are in accordance with ADNOC Internal Audit procedures and quality standards. Establish a Centre of Excellence for critical technology areas and provide on-going support within HQ and Group Companies during the execution of the audit deliverables. Provide centralized audit and advisory services on internal controls to ADNOC small scale group companies. Supplement integrated audits and support business and group auditors in reviewing the technology controls within an operational audit. Prepare an audit report with a conclusion, expressing professional opinions on the adequacy and effectiveness of risk management, control systems, and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies for Department Manager’s review. Recommend practical enhancements in Digital and Technology governance, risks, and control processes to assist in the achievement of the company's business objectives. Follow-up on replies to issued draft and final audit reports and review the adequacy of the corrective actions taken on audit recommendations/improvement options. Assist in the periodic reporting to the Audit Committee and Senior Management within ADNOC and Group Companies on internal audit activities, performance, significant risk exposures, controls/governance issues, and other related matters. Perform quality assurance activities on digital & technology components during the entire audit cycle by ADNOC GC auditors and service providers.<br><br>Job Specific Accountabilities (Part 2)<br><br>Coordination<br><br>Assist the Secretary of the Audit Committee in arranging Audit Committee meetings, preparing the agenda and minutes of meetings (MOMs), and reporting on Corporate Governance Framework, General Controls, and other related issues as prescribed in the Audit Committee Charter within ADNOC and Group Companies. Assist in the periodic reporting to the Audit Committee and Senior Management on Technology audit activities, performance, significant risk exposures, controls/governance issues, and other related matters within ADNOC and Group Companies within ADNOC and Group Companies. Conduct workshops or presentations to create awareness about IA function and demonstrate value addition across the ADNOC. Communicate identified issues with Internal Audit management to ensure potential high-risk areas of concern are addressed in a timely and effective manner. Provide professional advice on Group Companies’ Audit Committee Charter, IA Charter and Technology Audit Methodology/Procedures. Provide assistance in the establishment of the Group Audit Committees/IA functions and related governance when assigned. Participate in initiating and coordinating the Group-wide specialized professional training programs. Conduct research and benchmarking to resolve audit issues, identify gaps and support IA function. Conduct workshops and presentations on dynamic and complex technology risks to the ADNOC Group Audit Council. Conduct advisory activities to improve the status of internal controls in the operational process of AHQ and AGC. Drive implementation of top-down initiatives that originate at the AHQ level, but implementation may span across the group. Challenge the status quo to bring continuous improvement over audit delivery. <br><br>Professional Ethics<br><br>Assist in initiating/promoting the establishment and continuous improvement of the Corporate Governance Framework, including Enterprise Risk Management, Corporate Code of Conduct, Ethics, and Values.<br><br>Job Specific Accountabilities (Part 3)<br><br>Generic Accountabilities<br><br>Supervision<br><br>Plan, supervise and coordinate all activities in the assigned area to meet functional objectives. Mentor and developed the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives. Plan and supervise AGCs auditors on relevant skills and enable them to fulfil the audit execution of respective technology. Evaluate the performance and capabilities of the auditors in AHQ and Group. Oversee and manage the Guest Auditor program to ensure successful delivery of the audit scope and objectives.<br><br>Budgets<br><br>Provide input for the preparation of the Function / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver Department objectives. Investigate and highlight any significant variances to support effective performance and cost control.<br><br>Policies, Systems, Processes & Procedures<br><br>Implement approved Function/ Department/ Section policies, processes, systems, standards and procedures in order to support the execution of the work programs in line with Company and International standards.<br><br>Performance Management<br><br>Contribute to the achievement of the approved Performance Objectives in line with the Company Performance framework.<br><br>Innovation and Continuous Improvement<br><br>Implement new tools and techniques to improve the quality and efficiency of operational processes. Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the functio<br><br>Health, Safety, Environment (HSE) and Sustainability<br><br>Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices, and the ADNOC Code of Practices.<br><br>Reports<br><br>Provide inputs to prepare MIS and progress reports for Company Management.<br><br>Generic Accountabilities (continue)<br><br>COMMUNICATIONS & WORKING RELATIONSHIPS:<br><br>Internal<br><br>Regular contacts with operational level management within all BLDs within ADNOC and Group Companies. Frequent contacts within ADNOC and Group Companies at all levels of Management up to SVPs/Directors with respect to audit programs, the conduct of the audits, audit reports, findings, and recommendations. Regular contacts with Management within the assigned ADNOC Group Companies up to Manager level with regards to the Group Company audits. Regular contacts with ADNOC Group Companies with respect to knowledge sharing of standards, frameworks, methodologies, policies, and processes across ADNOC and Group Companies. Participate in technology risk awareness presentations to senior management, including Group Companies’ management and Audit Committees<br><br>External<br><br>Occasional Contacts with Internal Audit Service Provider(s) to coordinate audit activities, when required. Occasional Contacts, as required, with Abu Dhabi Accountability Authority (ADAA) regarding government audits when required. Occasional Contacts with ADNOC External Auditors and other assurance providers to ensure adequate audit coverage and minimize duplicate efforts when assigned.<br><br>Minimum Qualification<br><br>Bachelor’s degree in computer science or related Technology discipline, or equivalent discipline.<br><br>Minimum Experience, Knowledge & Skills<br><br>8-10 years of relevant experience in D&T or IT auditing / application domain (SAP/ GRC), with varied experience in oil and gas operations and their inherent challenges/risks in the context of corporate function. Advance technical knowledge of enterprise/business applications landscape (SAP & GRC solution), operating system, process flows, database (Oracle / MS SQL) and underlined infrastructure. Sound knowledge with relevant experience in technology-related risks in emerging areas such as Cloud, Software as a Service (Saa S), Access Management, digitalization and automation (RPA, IoT, Power BI) etc.. In-depth knowledge of DS&S processes, including, but not limited to, system/software development, infrastructure review, access-right management, and change management. In-depth knowledge of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, OWASP, ISO27001, ISO20000) and their interpretation/application to IS/IT auditing practice. Expertise in collecting and analysing complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions. Extensive knowledge of planning and project management and SDLC areas. Experience in managing and tracking time for different Internal Audit-related activities. Awareness/knowledge of Operational Technology (OT) processes and systems.<br><br>Professional Certifications<br><br>IT audit certification, CISA, is mandatory or willing to obtain within one year of joining. Other related certifications (CISM, COBIT, CDPSE, etc.) are preferred. Technical certifications (SAP, GRC, RPA, MCSA etc.) are desirable.