Call Center Jobs - Dubai UAE

<p><strong>Call Center Sales Manager</strong></p><p><strong>Company:</strong> ProMark Strategies</p><p><strong>Location / Region:</strong> Middle East / Far East</p><p><strong>About Us</strong></p><p>ProMark is the leading global provider of premium paid-membership loyalty programs for 5-star hotels and resorts. With over 30 years of experience, we partner with prestigious hospitality brands worldwide to drive revenue growth and build robust local and international customer databases.</p><p>Due to our ongoing international expansion across the region, we are looking for a dynamic, adaptable, and results-driven <strong>Call Center Sales Manager</strong> to join our team.</p><p><strong>Candidate Requirements</strong></p><ul><li><strong>Language:</strong> Fluent spoken and written English <i>(additional languages are a distinct advantage)</i>.</li><li><strong>Mobility &amp; Flexibility:</strong> Flexible and willing to travel on short notice and stay across the Middle East and Far East regions.</li><li><strong>Experience:</strong> Minimum of 2 years of proven sales or tele sales experience.</li><li><strong>Background:</strong> Experience in the hospitality industry is considered a strong advantage.</li><li><strong>Leadership &amp; Soft Skills:</strong> Possess exceptional communication skills with the proven ability to lead, inspire, and motivate teams.</li><li><strong>Mindset:</strong> Results-driven, decisive, and possessing a strong professional demeanor.</li><li><strong>Analytical Skills:</strong> Strong analytical, problem-solving, and strategic decision-making capabilities.</li><li><strong>Age:</strong> Minimum 25 years of age.</li></ul><p><strong>Remuneration &amp; Benefits</strong></p><ul><li>Competitive basic salary supplemented by attractive bonuses and performance incentives.</li><li>Comprehensive onboarding and ongoing professional training.</li><li>A stimulating, supportive, and high-performance work environment.</li><li>Outstanding opportunities for global career progression and professional growth.</li></ul>

<p>A dynamic company in Dubai is looking for a friendly and customer-focused Call Center Agent to handle customer inquiries, provide accurate information, and ensure a smooth service experience. This role is suitable for candidates with good communication skills who enjoy working with people.</p> <p>Key Responsibilities<br /> Handle inbound and outbound customer calls professionally.<br /> Respond to customer questions and provide clear information.<br /> Understand customer concerns and offer appropriate solutions.<br /> Record customer details, requests, and call outcomes accurately.<br /> Follow up on pending inquiries and service requests.<br /> Escalate complex issues to the appropriate department when required.<br /> Maintain a professional and positive attitude during every interaction.<br /> Meet assigned service and performance targets.<br /> Requirements<br /> Good spoken English and communication skills.<br /> Previous call center or customer service experience is an advantage.<br /> Basic computer and data-entry skills.<br /> Ability to handle multiple customer interactions efficiently.</p> <p>Note: Applicants may send their CV by email to media.jamal@protonmail.com</p>

<p>A reputable company is hiring a Call Center Agent to handle customer calls, provide accurate information, resolve basic inquiries, and ensure a positive customer experience. The position is suitable for both experienced candidates and motivated freshers with good communication skills.</p> <p>Responsibilities:</p> <p>Handle inbound and outbound customer calls.<br /> Respond to customer questions and provide relevant information.<br /> Understand customer concerns and provide appropriate solutions.<br /> Record customer interactions and update information accurately.<br /> Follow company procedures and communication standards.<br /> Escalate complex issues to the appropriate department.<br /> Maintain a polite and helpful approach during every interaction.<br /> Meet assigned performance and service targets.<br /> Assist with follow-up calls when required.<br /> Perform other customer service duties as assigned.</p> <p>Requirements:</p> <p>Good verbal communication skills in English.<br /> Previous call center or customer service experience is an advantage.<br /> Freshers are welcome to apply.<br /> Basic computer and typing skills.<br /> Ability to communicate clearly and handle customers professionally.<br /> Good listening and problem-solving skills.<br /> Positive attitude and willingness to learn.<br /> Ability to work independently and as part of a team.<br /> Interested candidates are encouraged to send their updated CV to hr.anikaglobal@gmail.com</p>

<p>A customer support sector in Dubai offers an opportunity for a friendly and service-oriented Call Center Agent to handle customer communications, provide accurate information, and assist with routine inquiries through telephone and other communication channels.</p> <p>Key Responsibilities<br /> Handle inbound and outbound customer calls professionally.<br /> Understand customer questions and provide appropriate assistance.<br /> Provide information about products, services, appointments, or general inquiries.<br /> Record customer details and update information accurately.<br /> Respond to customer concerns and escalate complex issues when necessary.<br /> Follow up on pending customer requests and service matters.<br /> Maintain clear and professional communication with customers.<br /> Handle emails, messages, or chat inquiries when assigned.<br /> Follow approved call-handling procedures and service standards.<br /> Maintain confidentiality of customer and business information.<br /> Record call outcomes and prepare basic activity reports.<br /> Coordinate with relevant departments to resolve customer requests.<br /> Meet assigned service and communication targets.</p> <p>Candidates can send their updated CV directly via email: jobs@aljamalprojectdevelopment.club</p>

<p>A customer support sector in Dubai offers an opportunity for a friendly and service-oriented Call Center Agent to handle customer communications, provide accurate information, and assist with routine inquiries through telephone and other communication channels.</p> <p>Key Responsibilities<br /> Handle inbound and outbound customer calls professionally.<br /> Understand customer questions and provide appropriate assistance.<br /> Provide information about products, services, appointments, or general inquiries.<br /> Record customer details and update information accurately.<br /> Respond to customer concerns and escalate complex issues when necessary.<br /> Follow up on pending customer requests and service matters.<br /> Maintain clear and professional communication with customers.<br /> Handle emails, messages, or chat inquiries when assigned.<br /> Follow approved call-handling procedures and service standards.<br /> Maintain confidentiality of customer and business information.<br /> Record call outcomes and prepare basic activity reports.<br /> Coordinate with relevant departments to resolve customer requests.<br /> Meet assigned service and communication targets.</p> <p>Candidates can send their updated CV directly via email: jobs@aljamalprojectdevelopment.club</p>

<p>A customer support sector in Dubai offers an opportunity for a friendly and service-oriented Call Center Agent to handle customer communications, provide accurate information, and assist with routine inquiries through telephone and other communication channels.</p> <p>Key Responsibilities<br /> Handle inbound and outbound customer calls professionally.<br /> Understand customer questions and provide appropriate assistance.<br /> Provide information about products, services, appointments, or general inquiries.<br /> Record customer details and update information accurately.<br /> Respond to customer concerns and escalate complex issues when necessary.<br /> Follow up on pending customer requests and service matters.<br /> Maintain clear and professional communication with customers.<br /> Handle emails, messages, or chat inquiries when assigned.<br /> Follow approved call-handling procedures and service standards.<br /> Maintain confidentiality of customer and business information.<br /> Record call outcomes and prepare basic activity reports.<br /> Coordinate with relevant departments to resolve customer requests.<br /> Meet assigned service and communication targets.</p> <p>Candidates can send their updated CV directly via email: info.aljamal.travelandtourism@gmail.com</p>

<p>A customer support sector in Dubai offers an opportunity for a friendly and service-oriented Call Center Agent to handle customer communications, provide accurate information, and assist with routine inquiries through telephone and other communication channels.</p> <p>Key Responsibilities<br /> Handle inbound and outbound customer calls professionally.<br /> Understand customer questions and provide appropriate assistance.<br /> Provide information about products, services, appointments, or general inquiries.<br /> Record customer details and update information accurately.<br /> Respond to customer concerns and escalate complex issues when necessary.<br /> Follow up on pending customer requests and service matters.<br /> Maintain clear and professional communication with customers.<br /> Handle emails, messages, or chat inquiries when assigned.<br /> Follow approved call-handling procedures and service standards.<br /> Maintain confidentiality of customer and business information.<br /> Record call outcomes and prepare basic activity reports.<br /> Coordinate with relevant departments to resolve customer requests.<br /> Meet assigned service and communication targets.</p> <p>Candidates can send their updated CV directly via email: info.aljamal.travelandtourism@gmail.com</p>

<p>A reputable company is hiring a Call Center Agent to handle customer calls, provide accurate information, resolve basic inquiries, and ensure a positive customer experience. The position is suitable for both experienced candidates and motivated freshers with good communication skills.</p> <p>Responsibilities:</p> <p>Handle inbound and outbound customer calls.<br /> Respond to customer questions and provide relevant information.<br /> Understand customer concerns and provide appropriate solutions.<br /> Record customer interactions and update information accurately.<br /> Follow company procedures and communication standards.<br /> Escalate complex issues to the appropriate department.<br /> Maintain a polite and helpful approach during every interaction.<br /> Meet assigned performance and service targets.<br /> Assist with follow-up calls when required.<br /> Perform other customer service duties as assigned.</p> <p>Requirements:</p> <p>Good verbal communication skills in English.<br /> Previous call center or customer service experience is an advantage.<br /> Freshers are welcome to apply.<br /> Basic computer and typing skills.<br /> Ability to communicate clearly and handle customers professionally.<br /> Good listening and problem-solving skills.<br /> Positive attitude and willingness to learn.<br /> Ability to work independently and as part of a team.<br /> Interested candidates are encouraged to send their updated CV to hr.anikaglobal@gmail.com</p>

About the Role We are looking for a Call Center Representative. The successful candidate will be responsible for handling inbound and outbound calls, assisting clients with their inquiries, qualifying leads, and ensuring a professional and positive customer experience.<br>This role is ideal for someone who is confident on the phone, customer-focused, and comfortable working in a fast-paced real estate environment.<br>Key Responsibilities Handle inbound and outbound calls with clients and potential customers. Respond to customer inquiries and provide accurate information about available properties and services. Qualify leads and identify potential clients based on their requirements. Maintain accurate records of calls, inquiries, follow-ups, and client information in the CRM system. Coordinate with the Sales and other relevant teams to ensure smooth lead handover and follow-up. Make follow-up calls to existing leads and ensure no potential opportunity is missed. Handle customer concerns professionally and escalate issues when required. Meet daily call, follow-up, and performance targets. Maintain a professional and customer-focused approach in all interactions.<br>Requirements Previous experience in a call center, tele-sales, customer service in real estate role preferred. Excellent verbal communication and interpersonal skills. Confident and professional telephone manner. Strong follow-up and customer service skills. Ability to handle a high volume of calls and work under pressure. Good computer and CRM skills. Strong English communication skills. Real estate experience is preferred.<br>What We’re Looking For A proactive and target-oriented individual. Someone who is confident speaking with clients over the phone. Strong attention to detail and organizational skills. Positive attitude and willingness to learn. Ability to work effectively as part of a team.

About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills

About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills

<p>We are looking for a motivated and results-driven <strong>Call Center Telesales Specialist</strong> to join our healthcare team. You will be the first point of contact for prospective and existing patients. Your main goal is to handle incoming and outgoing calls, promote clinic services, convert leads into booked appointments, and achieve monthly sales targets while delivering high-standard patient care.</p><p>Requirements & Qualifications</p><ul><li><p><strong>Experience:</strong> Minimum 1 to 2 years of experience in a call center, telesales, or customer service role—preferably within a medical, dental, or aesthetic clinic.</p></li><li><p><strong>Communication Skills:</strong> Strong verbal and written communication skills with a polite, empathetic phone etiquette.</p></li><li><p><strong>Language Proficiency:</strong> Fluent in English; Arabic proficiency is a strong advantage.</p></li><li><p><strong>Technical Skills:</strong> Familiarity with CRM software, WhatsApp Business, and basic computer applications.</p></li><li><p><strong>Sales Drive:</strong> Target-oriented mindset with proven skills in persuasion, upselling, and closing appointments</p></li></ul><p>Key Responsibilities</p><ul><li><p><strong>Lead Conversion:</strong> Contact new and existing leads via phone calls, WhatsApp Business, and SMS.</p></li><li><p><strong>Service Promotion:</strong> Explain clinic treatments, packages, aesthetic procedures, and promotional offers clearly.</p></li><li><p><strong>Appointment Booking:</strong> Manage inbound and outbound inquiries to schedule patient consultations with doctors and specialists.</p></li><li><p><strong>Follow-Ups:</strong> Follow up with missed appointments, inactive leads, and post-treatment patients to encourage retention and referrals.</p></li><li><p><strong>CRM Management:</strong> Log and update all patient interactions, feedback, and booking statuses accurately in the clinic's CRM system.</p></li><li><p><strong>Objection Handling:</strong> Address patient questions, clarify pricing or insurance coverage, and overcome hesitations professionally.</p></li><li><p><strong>Target Achievement:</strong> Meet or exceed daily call volume KPIs and monthly appointment/sales quotas</p></li></ul><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; associate's or bachelor's degree preferred.</p></li><li><p>Minimum of 1-2 years of proven telesales or customer service experience.</p></li><li><p>Fluency in English is mandatory for effective communication with a diverse clientele.</p></li><li><p>Demonstrated ability to meet and exceed sales quotas in a performance-driven environment.</p></li></ul>

The role revolves around being the first point of contact, and thus, establishing the first impression of the company. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.<br>Job Salary: maximum 6,500 AED depending on skills and experience Job Location: Dubai, UAEWork Shift: 5 days a week (Monday-Friday), 9 hours per day, flexibility is expected<br>Requirements Minimum of 2 years’ experience as a Call Center agent or similar role in the UAE, hospitality background is preferred Full English proficiency is required, additional spoken languages are an advantage Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette Customer-focused and adaptability to different personality types Ability to multi-task, set priorities, and manage time effectively Excellent active listening and problem-solving skills Intermediate computer literacy is required e.g., MS Office<br>Candidates who can join immediately will be prioritized

HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.<br>POSITION PURPOSETo ensure a high level of Product Knowledge among Guest Contact Center team. Supervise all Guest Contact Center team’s performance. Handling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office department’s operation and to work close with the other departments of the Hotel. Ensure that all related tasks assigned to Guest Contact Center are accurately and efficiently performed. Act proactively to solve guest’s complaints, issues and/or defects. Keep the Guest Contact Center equipment (switchboards, faxes, photocopier, Let’schat phone, satellite phone etc.) in excellent functional condition at all times. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads.<br>ESSENTIAL FUNCTIONSEnsure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure that our guests receive an on brand personalized experience over the phone, Let’schat and GXP chat. Acknowledge and recognize loyal members and deliver the appropriate welcome over the phone Let’schat and GXP chat. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA, Forbes, Let’schat and IFH inspection.live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).100% daily usage of the Guest planning screen report to deliver global personalized service successfully to our guests. Ensure strong knowledge of: (knowledge test results to reach 90% or above)a. Telephone etiquettesb. Loyalty Membership guest tiers and benefitsc. Upsell program.d. Check out for children program.e. Make a green choice program and maintain a proper tracking and issuing guests’ vouchers.f. Bomb threats and emergencies calls.g. Marsha and empower guest experience platform. Ensure smooth and clear communication between Guest Contact Center and the rest of the hotel. Ensure compliance with PCI policies. As a GXP Admin User to:Ensure that guests’ requests are fulfilled and closed in GXP within the set standard of 15 minutes as average response time and to ensure guest’s Negative cases are closed in GXP within the set standard of 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied. Use GXP to update guests’ profiles with service requests, Negative cases, preferences and any other comments/information acquired during stay. Ensure Quality cases are entered into GXP, and correct events accordingly. Arrange monthly negative cases and compensation report. Monitor property GXP performance, to run the monthly report and to share it with HODS . To Share monthly with HODS the top repeated guest requests, negative cases and workorder. Maintain the GXP users. To control all SNA , Customer Care, partnership benefit , your 500 choice Cases and follow up with concerned department to ensure the closure with timely manner. To keep up the maintenance of the GXP and communicate any system faulty with GXP helpdesk. Create the GXP awareness culture among the hotel departments. Trouble Shoot and/or assist guests with internet issues. Share the Guest Voice results among his/her team, take necessary actions for performance improvement when needed. Set development plans for the department. To identify training needs and conduct training sessions to the Guest Contact Center team members. To handle new comers and ensure they are well trained before handle boards. With coordination with IT and Engineering overseas the PABX and ensure the system is working well without interruption. Ensure the hotel department telephone list is updated, refreshed and distributed monthly. Perform continuous TEST CALLS to check and correct telephone etiquette throughout the hotel. Be and ensure his/her team members are well up to date with all hotel features, facilities, packages and other information. Assist the hotel revenue by selling the hotel rooms and outlets by taking the overflow calls whenever rooms, F&B reservation and sales associates not available by taking message and arrange a call back. Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance. Build positive, effective and on brand relationships with internal and external customers. Actively participate in the hotel sustainability, community and OI activities. Ensure proper grooming of his/her associates at all times as per hotel guidelines Ensure effective and efficient communication within the department and with the other hotel departments.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESComputer Skills Excellent training skills Opera knowledge GXP knowledge Team work spirit Excellent command of English Additional language will be an advantage Excellent communication and follow up skills Prompt and caring with guest services experience Honesty, integrity and ownership<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATIONBachelor degree required.

ROLE SUMMARYThe Associate Manager - DC Inventory leads the inventory control function within the Distribution Centre, ensuring inventory accuracy across all operations while minimizing stock losses. The role oversees daily inventory activities including goods receiving, stock management, replenishment, order allocation and preparation, shipment invoicing, and supplier compliance to Distribution Centre standards.<br>ROLE PROFILELead inventory control operations across the Distribution Centre, ensuring high inventory accuracy and minimizing stock losses throughout the logistics process. Oversee daily inventory activities including goods receiving, stock management, replenishment, order allocation, order preparation, and shipment invoicing. Manage and optimize inventory tracking systems, cycle counts, physical stock audits, and inventory adjustments to maintain accurate records. Analyze inventory performance, stock aging, shortages, losses, and supplier compliance, while implementing corrective actions and continuous improvement initiatives. Ensure effective warehouse management system (WMS) configuration and adherence to inventory management principles such as FIFO, FEFO, and LIFO. Drive operational efficiency by improving logistics processes, reducing costs, resolving system-related issues, and enhancing productivity within the Distribution Centre. Develop, coach, and manage the inventory team through performance management, training, succession planning, and workforce development initiatives. Ensure compliance with company policies, financial procedures, security standards, budgets, and cross-functional coordination to support overall business objectives.<br>REQUIREMENTSEnsure high service levels across inventory operations by maintaining accurate order allocation, inbound receiving, stock management, and outbound dispatch processes. Drive inventory accuracy and control measures to minimize stock discrepancies, shrinkage, and inventory losses. Identify and implement operational efficiency initiatives to reduce logistics and inventory management costs. Maintain accurate inventory master data, parameters, and system configurations within the Warehouse Management System (WMS). Ensure proper storage, security, safety, and hygiene standards for all goods received, stored, and distributed through the Distribution Centre. Strong analytical and inventory management skills, with expertise in WMS, inventory control, forecasting, advanced Excel, and 6+ years of relevant managerial experience.

We are looking for an experienced Manager – Data Center to lead and grow our Data Center EPC business. The role will be responsible for driving business growth, supporting new opportunities and bids, providing technical leadership, and ensuring successful project delivery.<br>Key Responsibilities Lead the Data Center EPC business line, including strategy, growth plans and business targets. Identify and develop new business opportunities and build strong relationships with clients, OEMs, technology vendors, consultants and delivery partners. Coordinate with Sales, Bidding and Technical teams throughout the opportunity and tendering process. Participate in client meetings, technical presentations and negotiations to support new project awards. Review and approve technical solutions covering power, cooling, BMS/DCIM, ICT/ELV and control systems. Conduct technical due diligence, feasibility assessments and constructability reviews during pre-bid stages. Develop and maintain standardized technical specifications, design templates and best practices. Review BOQs, material specifications and technical submittals for compliance and accuracy. Support tendering, estimation, value engineering, vendor evaluation and equipment selection. Provide technical and commercial support for contract scope, risks, assumptions and exclusions. Support project execution to ensure delivery within budget, schedule, quality and safety requirements. Ensure quality and commissioning requirements are properly incorporated into project delivery. Coordinate with Electrical, Mechanical, Civil/Structural and IT Infrastructure teams for integrated Data Center solutions. Lead, mentor and develop the Data Center technical team.<br>Requirements Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a closely related discipline.10–15 years of total experience, preferably in EPC / Design-Build environments. Strong experience in Data Center projects is highly preferred. Strong understanding of Data Center systems, including:Power infrastructure Cooling systems ICT / ELVBMS / DCIMControls Reliability and availability concepts Commissioning readiness Strong experience in tendering, estimation, value engineering and contract risk management. Proven experience in client management and multidisciplinary project coordination. Strong leadership, communication, stakeholder management and decision-making skills.<br>Preferred Certifications PMPPRINCE2 Practitioner NEBOSH IGCDCP / Certified Data Centre Professional (EPI)<br>Ideal Candidate We are looking for a business-oriented Data Center leader, not only a project execution professional. The ideal candidate should be able to combine technical expertise, EPC/bidding experience, commercial understanding, client management and team leadership to grow and deliver Data Center projects successfully.

We're looking for a seasoned Estimation Engineer to own MEP cost planning and pricing for hyperscale data center projects. You'll partner with design, procurement, and construction teams to deliver accurate, competitive estimates that balance cost with the mission-critical reliability these facilities demand. This is a hands-on senior role where your estimates directly shape project viability and execution strategy. Key Responsibilities Prepare Class 5–1 MEP cost estimates (conceptual through detailed) following AACE standards, covering HVAC, electrical distribution, UPS, generators, fire protection, plumbing, BMS, and low-voltage systems Execute detailed quantity take-offs from drawings, specifications, and BIM models; develop cost breakdowns across labor, materials, equipment, subcontractors, indirects, escalation, and contingency Solicit, evaluate, and benchmark subcontractor and supplier quotes; conduct bid comparisons and deliver commercial recommendations to leadership Collaborate with design engineers, preconstruction, procurement, and operations teams to validate scope, align assumptions, and identify cost and schedule risks Support value engineering and constructability reviews to optimize costs without compromising redundancy or reliability requirements critical to data center operations Maintain and evolve historical cost databases, benchmarks, and metrics specific to data center MEP systems; prepare basis of estimate (BOE) documents and client-ready presentations Ensure all estimates comply with company standards, governance frameworks, and SOX/internal control requirements Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, Quantity Surveying, or related field5–8+ years of MEP estimating experience in commercial, industrial, or mission-critical construction environments Proven experience estimating data center projects (hyperscale, enterprise, or colocation facilities) — this is strongly preferred and a key differentiator Proficiency with BIM software (Revit, Navisworks) and estimating tools (e.g., Bluebeam, Touchplan, or equivalent); SQL or data analytics skills a plus Strong working knowledge of HVAC, electrical distribution, UPS/generator systems, fire protection, and BMS in data center contexts Demonstrated ability to solicit, analyze, and negotiate subcontractor and supplier quotes; experience benchmarking costs against industry standards Nice to have: AACE certification (CCC or CEP), experience with AWS/Azure/hyperscaler technical requirements, or familiarity with data center operational metrics (PUE, redundancy tiers)

Description<br><br>AWS have an exciting Data Center Technician/Engineer opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.<br><br>You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.<br><br>Key job responsibilities<br><br>Execution & Troubleshooting<br><br> Perform a variety of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.<br><br>Scope & Decision-Making<br><br> Operate across one or more process paths within the DCO team, applying knowledge to determine the correct task or procedure — including slight deviations — to achieve desired outcomes Work is reviewed daily by supervision.<br><br>Communication & Collaboration<br><br> Communicate clearly via tickets, SIMs, task tracking entries, and write-ups Participate effectively in team meetings and present work to leaders<br><br>Impact & Process Improvement<br><br> Deliver work that impacts team metrics including ticket resolution, decom throughput, and safety compliance Take action to improve operational excellence within DCO workflows<br><br>Safety & Compliance<br><br> Adhere to all DC safety protocols during red zone (RZ) and floor operations Support safety inspections and maintain site compliance standards<br><br>Basic Qualifications<br><br> UAE National Only with a valid family book Experience with computer hardware troubleshooting and repair Experience in computer networking High school or equivalent diploma<br><br>Preferred Qualifications<br><br> Experience in a data center or other critical environment<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10418488

Responsibilities<br><br>About the Team<br><br>The LIVE team is dedicated to optimizing all aspects of Tik Tok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike.<br><br>We’re seeking a highly motivated Center of Excellence Intern to support the Tik Tok LIVE MENAT team in building data-driven strategies, analyzing operational performance, codifying best practices, and driving cross-functional alignment.<br><br>This role is ideal for an analytical , and impact driven professional who is passionate about LIVE ecosystem, Creator ecosystem, and operational efficiency.<br><br>As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests<br><br>Successful candidates must be able to commit to at least 6 month long internship period. Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Performance Analytics and Insights<br><br> Build dashboards and recurring reports to track LIVE health metrics Run deep dives on program performance, creators, formats, and campaigns; identify opportunities and risks. Conduct A/B test readouts; summarize insights into clear recommendations.<br><br>Best Practices and Playbooks<br><br> Consolidate learnings into concise playbooks for Creator Network maintenance and upgrade, and LIVE Creator optimization Maintain a knowledge base of SOPs, checklists, and process maps; ensure version control and discoverability.<br><br>Program Management Support<br><br> Assist in planning and tracking CoE initiatives across MENAT. Coordinate cross-functional inputs, define milestones, and monitor OKRs. Support pilots and scale-up efforts for new formats, tools, or operational processes.<br><br>Tooling and Automation<br><br> Design and enhance internal dashboards and templates to drive efficiency, and streamline workflows.<br><br>Stakeholder Enablement<br><br> Prepare GTMs, briefs, and post-mortems for internal teams. Synthesize complex information into crisp, actionable narratives for leadership.<br><br>Qualifications<br><br>Minimum Qualifications:<br><br> Currently pursuing or recently completed a Bachelor’s or Master’s degree in a relevant field (Business, Economics, Data/Stats, Engineering, Information Systems or Media) Strong analytical skills; comfortable with data manipulation and interpretation. Proficiency with spreadsheets and BI tools (e.g., Excel/Google Sheets, SQL basics, Tableau/Looker/Power BI). Experience with Python/R is a plus. Excellent communication and documentation skills; ability to translate data into clear stories and playbooks. Structured thinker with high ownership, attention to detail, and a bias for action. Interest in LIVE streaming, creator economy, and digital content trends in MENAT. High oral and written fluency in English and Arabic required, Chinese/Turkish is a strong plus. Our team works with stakeholders from both the Middle East and globally and will be required to communicate effectively with them.<br><br>Job Information<br><br>About Tik Tok<br><br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br>Why Join Us<br><br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br><br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Location:<br><br>NH Collection Dubai The Palm<br><br>NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>To provide efficient, professional, and personalized assistance to guests through telephone and other communication channels, ensuring all requests and inquiries are handled promptly and in line with NH Collection service standards.<br><br>Key Responsibilities<br><br>Answer all incoming guest calls promptly, professionally, and courteously. Handle guest inquiries, requests, and complaints and ensure appropriate follow-up. Coordinate guest requests with Housekeeping, Engineering, Front Office, Food & Beverage, and other departments. Record and track guest requests accurately to ensure timely completion. Provide accurate information about hotel facilities, services, restaurants, operating hours, and promotions. Handle wake-up calls, messages, and other guest communication requirements. Assist with internal and external telephone calls and correctly transfer calls when required. Follow up with guests to ensure requests have been completed to their satisfaction. Recognize and escalate urgent or sensitive guest concerns to the appropriate supervisor or manager. Maintain guest confidentiality and handle all information professionally. Maintain excellent telephone etiquette and communication standards at all times. Support the Front Office team in delivering a seamless and memorable guest experience.<br><br>Qualifications & Experience<br><br>Previous experience in Guest Services, Front Office, Telephone Operator, or a similar hotel role is preferred. Excellent telephone etiquette and communication skills. Strong customer service and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. Good computer skills; knowledge of hotel systems is an advantage. Fluent in English; additional languages are an advantage. Flexible to work shifts, weekends, and public holidays.<br><br>If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.<br><br>Join NH Collection Dubai The Palm and Feel the Extraordinary!<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!