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<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Eclipse Pool Terrace Supervisor oversees the daily operations of a restaurant or bar outlet, ensuring exceptional service, smooth workflow, and adherence to quality and hygiene standards.</p>
<h4>What you will do</h4>
<p><strong>Main duties and responsibilities</strong></p>
<ul>
<li>Supervise and coordinate service staff to ensure high-quality guest service.</li>
<li>Assist with staff training, performance management, and development.</li>
<li>Monitor guest satisfaction and resolve complaints promptly.</li>
<li>Ensure compliance with hygiene, safety, and operational standards.</li>
<li>Support inventory management, ordering, and cost control.</li>
<li>Collaborate with outlet management for events, promotions, and service improvements.</li>
<li>Perform other tasks or projects as assigned by the Assistant Restaurant Manager or Assistant Director of F&B.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of F&B operations.</li>
<li>Knowledge of restaurant service standards, hygiene, and safety procedures.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to work in a fast-paced environment and as part of a team.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role:</h4>
<p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p>
<h4>What you will do</h4>
<p><strong>Main duties/description:</strong></p>
<ol>
<li>Directly responsible for the day-to-day key processes in his/her area of work.</li>
<li>Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.</li>
<li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li>
<li>Adheres to the hotel's code of conduct and grooming & hygiene standards.</li>
<li>Maintains a clean and orderly work area and promotes a safe working environment.</li>
<li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li>
<li>Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.</li>
<li>Assists in general department administration and in routine inventory taking of supplies and operating equipment.</li>
<li>Performs other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand</li>
<li>An outgoing personality and a can-do approach to an assigned task</li>
<li>High level of understanding and knowledge of Housekeeping and Rooms operations</li>
<li>Proficient in English (speaking, reading, writing)</li>
<li>Excellent interpersonal, verbal, and written communication skills</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<ul>
<li>This is a full-time role</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Eclipse Pool Terrace Supervisor oversees the daily operations of a restaurant or bar outlet, ensuring exceptional service, smooth workflow, and adherence to quality and hygiene standards.</p>
<h4>What you will do</h4>
<p><strong>Main duties and responsibilities</strong></p>
<ul>
<li>Supervise and coordinate service staff to ensure high-quality guest service.</li>
<li>Assist with staff training, performance management, and development.</li>
<li>Monitor guest satisfaction and resolve complaints promptly.</li>
<li>Ensure compliance with hygiene, safety, and operational standards.</li>
<li>Support inventory management, ordering, and cost control.</li>
<li>Collaborate with outlet management for events, promotions, and service improvements.</li>
<li>Perform other tasks or projects as assigned by the Assistant Restaurant Manager or Assistant Director of F&B.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of F&B operations.</li>
<li>Knowledge of restaurant service standards, hygiene, and safety procedures.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to work in a fast-paced environment and as part of a team.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role:</h4>
<p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p>
<h4>What you will do</h4>
<p><strong>Main duties/description:</strong></p>
<ol>
<li>Directly responsible for the day-to-day key processes in his/her area of work.</li>
<li>Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.</li>
<li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li>
<li>Adheres to the hotel's code of conduct and grooming & hygiene standards.</li>
<li>Maintains a clean and orderly work area and promotes a safe working environment.</li>
<li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li>
<li>Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.</li>
<li>Assists in general department administration and in routine inventory taking of supplies and operating equipment.</li>
<li>Performs other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand</li>
<li>An outgoing personality and a can-do approach to an assigned task</li>
<li>High level of understanding and knowledge of Housekeeping and Rooms operations</li>
<li>Proficient in English (speaking, reading, writing)</li>
<li>Excellent interpersonal, verbal, and written communication skills</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<ul>
<li>This is a full-time role</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role:</b></p><br><br><p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p><br><br><br><p><b>What you will do</b></p><br><br><p><b>Main Duties/Description:</b></p><br><br><p>1. Directly responsible for the day-to-day key processes in his/her area of work.<br>2. Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.<br>3. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.<br>4. Adheres to the hotel's code of conduct and grooming & hygiene standards.</p><br><br><p>5. Maintains a clean and orderly work area and promotes a safe working environment<br>6. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</p><br><br><p>7. Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</p><br><br><p>8. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction</p><br><br><p>9. Assists in general department administration and in routine inventory taking of supplies and operating equipment.</p><br><br><p>10. Perform other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</p><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task </p><br><br><p>• High level of understanding and knowledge of Housekeeping and Rooms operations</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours</b><br>• This is a full-time role</p><br><br><br><br><br><br><br> </div>
Job Purpose<br>Effectively assist and manage the operations of the facilities and engineering services along with a number of outsourced service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior performance throughout the property.<br>Roles, Responsibilities, Duties Develop, gain consensus, and implement the best practice/ building operation plan for assigned assets. Inspect facilities/equipment to determine the extent of service and equipment required. Prepare, Develop, and maintain standard operating procedures, reactive maintenance programs, preventive maintenance programs and all technical documentation. Leading a team of staff and responsible for the management of staffing plans & work allocation. Responsible for all maintenance contracts, Make Ready work, and Third-party Specialist services. Ensure a high level of commitment by providing a safe working environment for all staff and firmly establish and empower site staff to ensure optimization and productivity of service. Develop and deliver the monthly engineering reports and weekly walk around site reports Manage the tasks of coordinators and assistant supervisors to fulfill the required operation and administration related work at site.<br>Occupational and workplace Health and Safety responsibilities: In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.<br>Information Security responsibilities: Comply with Khidmah Information Security Policies Be aware of and fulfil their information security responsibilities Ensure whoever handles sensitive company information have taken the Security Awareness Training Know how to report a security incident (to IT Service Desk or Info Sec). Not Disable his/her OS firewall and/or Antivirus Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords. Accept accountability of his/her individual user accounts, and maintain confidentiality<br><br>Other Skills<br>Very good level of knowledge in MS Office and Project Management Software. Demonstrate experience in Leading & managing business service teams, including the management work allocation process, performance management, staff development and career planning Excellent knowledge & understanding of Health, Safety and Environmental responsibilities. Sound operational, commercial and financial awareness of the client project contracts. Able to translate client requirements into action plans and implement them. Excellent communication and interpersonal skills, with ability to consult stakeholders at all levels to deliver services. Report writing and updates Excellent relationship management skills with clients, suppliers and ability to network with within FM Industry & Retail<br>Experience<br>4-8 years of experience in relevant FM Industry. Background in Property handover – Tenants Move-in/out, Project management and Engineering, Third Party Inspection. Total of 10 years’ Experience in Integrated Facilities Management, Operation's Management, Property handover – Tenants Move-in/out, Project management and Engineering, Third Party Inspection & certification Management and Training's. Knowledge of Workplace Health and Safety (WH&S) practices and policies. Experience of safe working practices, risk assessments, method statements, permit-to-work systems, and water treatment management. Ideally experienced in working with residential & commercial /retail properties Experience in Supplier Relationship Management. Experience in Business to Business (B2B) and Business to consumer (B2C).
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Experience Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency Manage special projects: Lead department initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Housekeeping Supervisor</span></span> </span><br><span><span>(<span>18253</span></span>)</span></p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span><u>Job Summary</u></span></p><br> <p><span>To supervise, direct, assist and assure the completion of housekeeping tasks assigned to attendants in guest rooms and corridors as per resort standards.</span></p><br> <p><span><u>Key Duties and Responsibilities</u></span></p><br> <ul>
<li>
<ul>
<li><span>To report for duty punctually always wearing the correct uniform and name tag.</span></li>
<li><span>To ensure proper grooming always as per company policy.</span></li>
<li><span>To attend daily briefing in selected areas conducted by direct leader. </span></li>
<li><span>To champion the company values and objectives such as JDP, MS and Emp. Survey</span></li>
<li><span>Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</span></li>
<li><span>Supervise and inspect guest rooms and corridors. </span></li>
<li><span>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.</span></li>
<li><span>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities, and equipment.</span></li>
<li><span>Carries out good communication with team members ensuring performance is effectively managed.</span></li>
<li><span>Attends and supervises that team attends to duty in proper uniform, on time and well groomed.</span></li>
<li><span>Attends daily briefing with HK Manager ensuring a complete understanding of tasks for self and team members.</span></li>
<li><span>Identifies and ensures highest possible standard of cleanliness and maintenance of guest rooms and corridors.</span></li>
<li><span>Supervises usage of guest room supplies and amenities are at a realistic cost.</span></li>
<li><span>Supervises that Housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests.</span></li>
<li><span>Is fully trained on all HK tasks and procedures being able to assist utility porters and guest room valets with any requirements.</span></li>
<li><span>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</span></li>
<li><span>Ensures all guest requirements are adhered to as per resort standards.</span></li>
<li><span>Supervises the cleanliness of back landings and all storage on the guest floor.</span></li>
<li><span>Monitors and maintains the inventory of supplies in the pantries on guest floors.</span></li>
<li><span>Supervises training needs within the department and carries out on the job training when required.</span></li>
<li><span>Is fully trained on resort emergency procedures and first aid as per resort standards.</span></li>
<li><span>Supervises and assists in keeping up to date team member records. </span></li>
<li><span>Communicates and correctly reports all issues, incidents, or malfunctions as per resort standards.</span></li>
<li><span>Is flexible in working hours and scheduling as per resort requirements.</span></li>
<li><span>Conducting disciplinary action and coaching of colleagues when necessary.</span></li>
<li><span>Is fully from Guest Room Valet and Team Leader Task allocation.</span></li>
<li><span>Carries out any other job-related duties as requested by the resort.</span></li>
</ul>
</li>
</ul> <p><span><u>Skills, Experience & Educational Requirements</u></span></p><br> <ul>
<li>
<ul>
<li><span>Communication – speak and understand English.</span></li>
<li><span>Previous experience would be advantageous. </span></li>
<li><span>Computer literate </span></li>
<li><span>Strong administrative abilities</span></li>
<li><span>Leadership skills </span></li>
<li><span>Ability to have a strong customer focus.</span></li>
</ul>
</li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
Additional Information<br><br>Job Number 26107336<br><br>Job Category Finance & Accounting<br><br>Location Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br><br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Real Estate Investment Advisor – Residential Sales & Leasing(Commission-Only Opportunity)<br>Location: Dubai, UAECompany: THE AMMARABenefits: Attractive Commission Package | Visa | Medical Insurance | RERA License | Structured Training Program<br>About THE AMMARA:<br>THE AMMARA is the luxury real estate brand of THE AMMARA SIGNATURE REALTY, specializing in Dubai's premium residential, commercial, off-plan, and investment properties.<br>Built on excellence, market expertise, and long-term relationships, THE AMMARA provides experienced real estate professionals with the platform, tools, and support to build a rewarding career in Dubai's dynamic property market.<br>Role Overview:<br>We are seeking experienced Residential Sales & Leasing Investment Advisors to manage residential property sales and leasing across Dubai's secondary market.<br>This is a commission-only opportunity for ambitious professionals who are passionate about real estate, committed to delivering exceptional client service, and driven to build a long-term career with a luxury real estate brand.<br>You will work with buyers, sellers, landlords, and tenants while managing the complete transaction lifecycle from lead generation to successful deal closure.<br>Key Responsibilities:<br>Source and secure residential properties for both sale and lease. Build and maintain long-term relationships with buyers, sellers, landlords, and tenants. Generate new business through networking, referrals, prospecting, and relationship development. Conduct market appraisals, property valuations, and rental assessments. Arrange and conduct property viewings and client consultations. Manage negotiations and oversee transactions through to completion. Maintain accurate records within the Company's CRM system. Deliver a premium client experience while achieving individual business targets. Represent THE AMMARA with professionalism, integrity, and market expertise.<br>Requirements:<br>Proven experience in Dubai's residential real estate market. Experience in both residential sales and leasing is highly preferred. Strong communication, negotiation, and client relationship management skills. Self-motivated, disciplined, and results-driven. Valid UAE driving licence and own vehicle are mandatory. Comfortable working within a commission-only, performance-driven environment.<br>What We Offer:<br>Attractive commission package with unlimited earning potential. Exclusive access to premium property listings across Bayut, Dubizzle, and the Company's proprietary inventory. Visa, Medical Insurance, and RERA licensing support. Structured training and ongoing professional development. Marketing, operational, and administrative support. Opportunity to grow within a luxury real estate brand focused on long-term success.<br>Join THE AMMARA<br>If you are an experienced real estate professional looking for a platform that combines premium branding, exclusive inventory, and strong operational support, THE AMMARA offers the opportunity to elevate your career and maximize your earning potential.<br>???? To apply, please send your CV to: careers@theammara.com<br>THE AMMARA is a luxury real estate brand operated by THE AMMARA SIGNATURE REALTY.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>1. Terminal Operations</strong></p><ul><li><p>Supervise daily receipt, storage, blending, and dispatch of petroleum products.</p></li><li><p>Coordinate vessel, pipeline, tank truck, and rail loading/unloading operations.</p></li><li><p>Ensure proper line-up of tanks, pumps, pipelines, and manifolds.</p></li><li><p>Monitor tank inventories and product quality to maintain stock integrity.</p></li><li><p>Optimize terminal utilization and operational efficiency.</p></li></ul><p><strong>2. Health, Safety, Security and Environment (HSSE)</strong></p><ul><li><p>Enforce compliance with HSE policies and procedures.</p></li><li><p>Conduct toolbox talks, safety inspections, and risk assessments.</p></li><li><p>Ensure proper implementation of Permit-to-Work (PTW) systems.</p></li><li><p>Coordinate emergency response and firefighting preparedness.</p></li><li><p>Investigate incidents, near misses, and recommend corrective actions.</p></li></ul><p><strong>3. Personnel Supervision</strong></p><ul><li><p>Supervise operators, loading personnel, and shift teams.</p></li><li><p>Prepare duty rosters and allocate manpower effectively.</p></li><li><p>Provide coaching and on-the-job training to staff.</p></li><li><p>Evaluate employee performance and recommend training requirements.</p></li></ul><p><strong>4. Product Quality and Inventory Control</strong></p><ul><li><p>Ensure accurate measurement and reconciliation of inventories.</p></li><li><p>Coordinate sampling and testing activities with laboratory personnel.</p></li><li><p>Maintain product quality standards and prevent contamination.</p></li><li><p>Prepare daily stock and movement reports.</p></li></ul><p><strong>5. Maintenance Coordination</strong></p><ul><li><p>Coordinate with maintenance teams for preventive and corrective maintenance.</p></li><li><p>Report equipment malfunctions and follow up on repairs.</p></li><li><p>Participate in commissioning and shutdown activities.</p></li><li><p>Ensure operational readiness of pumps, valves, meters, and firefighting systems.</p></li></ul><p><strong>6. Documentation and Reporting</strong></p><ul><li><p>Maintain operational logs and records.</p></li><li><p>Prepare daily, weekly, and monthly operational reports.</p></li><li><p>Ensure compliance with statutory and company reporting requirements.</p></li><li><p>Participate in audits and inspections by regulatory authorities and customers.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree or Diploma in Chemical, Mechanical, Petroleum Engineering, or related discipline.</p></li><li><p>5–10 years of experience in petroleum terminals, tank farms, refineries, or oil and gas operations.</p></li><li><p>Knowledge of terminal automation systems, custody transfer, tank gauging, and inventory management.</p></li><li><p>Familiarity with HSE management systems and emergency response procedures.</p></li><li><p>Good leadership, communication, and problem-solving skills.</p></li><li><p>Proficiency in MS Office and terminal management software.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Leadership and team management.</p></li><li><p>Operational planning and coordination.</p></li><li><p>Safety awareness and risk management.</p></li><li><p>Inventory and product quality control.</p></li><li><p>Emergency response and crisis management.</p></li><li><p>Analytical and decision-making skills.</p></li><li><p>Strong communication and reporting skills.</p></li></ul><p><strong>Typical Performance Indicators (KPIs)</strong></p><ul><li><p>Zero Lost Time Incidents (LTI).</p></li><li><p>Zero product contamination incidents.</p></li><li><p>Terminal availability and utilization rates.</p></li><li><p>Inventory loss within acceptable limits.</p></li><li><p>On-time loading and unloading performance.</p></li><li><p>Compliance with HSE and regulatory requirements.</p></li><li><p>Reduction in operational downtime and incidents.</p></li></ul><p>Supervisor should have a capability to build a relationship with Port and customs authorities in order to facilitate the discharge and back loading of the tankers</p><p><strong>8. Stakeholder Management and Regulatory Liaison</strong></p><ul><li><p>Establish and maintain strong working relationships with Port Authorities, Customs Authorities, Coast Guard, and other regulatory agencies.</p></li><li><p>Coordinate with port officials and customs representatives to facilitate timely berthing, discharge, loading, and back-loading operations of tankers.</p></li><li><p>Ensure compliance with port regulations, customs requirements, and documentation procedures.</p></li><li><p>Liaise with shipping agents, surveyors, inspectors, and government authorities to minimize delays and optimize vessel turnaround time.</p></li><li><p>Represent the terminal in meetings with external stakeholders and regulatory bodies.</p></li><li><p>Resolve operational issues and coordinate approvals to ensure smooth import and export activities.</p></li><li><p>efficient coordination with authorities is essential for minimizing demurrage, ensuring rapid discharge, and facilitating export or back-loading operations</p></li></ul><br><p>Top of Form</p><br><p>Bottom of Form</p><br><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>We are seeking an experienced and detail-oriented <strong>Mechanical Supervisor</strong> to support the supervision and inspection of mechanical and MEP installation works for a large-scale project in Dubai, UAE. This site-based role requires strong technical knowledge of mechanical systems, practical construction supervision experience, and the ability to monitor day-to-day installation activities to ensure compliance with approved drawings, specifications, quality standards, safety requirements, and project objectives.</p><br><p>The ideal candidate will have extensive experience supervising mechanical installations on large-scale building, infrastructure, industrial, or mission-critical projects, preferably including data center or technically complex construction environments.</p><br><p>You will play a key role in monitoring contractor performance, supervising mechanical installation activities, supporting inspections, identifying site issues, coordinating with multidisciplinary teams, and ensuring mechanical works are completed in line with project quality, safety, and schedule expectations.</p><br>RESPONSIBILITIES<ul><li>Supervise day-to-day mechanical and MEP installation activities on site, ensuring works are performed in accordance with approved drawings, specifications, method statements, and project requirements.</li><li>Monitor mechanical works, including HVAC systems, chilled water systems, ductwork, piping, plumbing, drainage, fire protection, pumps, valves, mechanical plant equipment, and related MEP installations.</li><li>Conduct and support site inspections to verify installation quality, progress, workmanship, and compliance with project standards.</li><li>Coordinate with contractors, subcontractors, MEP engineers, consultants, QA/QC teams, HSE teams, commissioning teams, and project management representatives.</li><li>Review daily mechanical site activities and ensure manpower, materials, equipment, tools, and work fronts are properly coordinated.</li><li>Monitor contractor progress against approved schedules, look-ahead plans, installation sequences, and daily work targets.</li><li>Identify installation issues, coordination gaps, access constraints, quality concerns, and construction risks, escalating matters to project leadership when required.</li><li>Support inspection readiness by coordinating with QA/QC teams and ensuring mechanical works are ready for inspection, testing, and approval.</li><li>Verify that mechanical installation works are completed in compliance with approved inspection and test plans, quality procedures, and applicable codes and standards.</li><li>Monitor site safety practices and ensure mechanical activities are carried out in accordance with project HSE requirements.</li><li>Review and comment on mechanical method statements, shop drawings, material deliveries, inspection requests, test packs, and site documentation as required.</li><li>Assist in resolving technical queries, RFIs, design clarifications, coordination clashes, and site issues related to mechanical and MEP works.</li><li>Maintain accurate daily site records, including progress updates, manpower reports, inspection status, site observations, constraints, and issue logs.</li><li>Support the preparation of progress reports, site updates, punch lists, NCR follow-up, testing records, and closeout documentation.</li><li>Coordinate mechanical works with civil, structural, architectural, electrical, ICT/ELV, controls, commissioning, and operations teams to ensure proper interface management.</li><li>Support pre-commissioning, testing, commissioning, handover, snagging, and closeout activities for mechanical systems.</li><li>Promote a strong culture of safety, quality, accountability, and timely issue resolution across site activities.</li><li>Perform other related duties as required and assigned.</li></ul>QUALIFICATIONSRequired qualifications:<ul><li><strong>15+ years</strong> of experience in mechanical supervision, MEP installation supervision, site engineering, construction supervision, inspection, or mechanical construction management within large-scale building, infrastructure, industrial, or mission-critical projects.</li><li>Bachelor’s degree in <strong>Mechanical Engineering</strong>.</li><li>Strong experience supervising and inspecting MEP and mechanical installation works on active construction sites.</li><li>Solid understanding of mechanical construction methods, installation sequencing, inspection requirements, quality standards, and site execution practices.</li><li>Experience supervising mechanical systems such as HVAC, chilled water, ductwork, piping, plumbing, drainage, fire protection, pumps, valves, and mechanical plant equipment.</li><li>Ability to read and interpret mechanical drawings, MEP coordination drawings, specifications, method statements, shop drawings, inspection requests, test reports, and technical documentation.</li><li>Experience coordinating with contractors, subcontractors, consultants, QA/QC teams, HSE teams, commissioning teams, and multidisciplinary project teams.</li><li>Ability to monitor progress, identify installation delays or site constraints, and support corrective actions.</li><li>Strong awareness of site quality control, inspection processes, testing requirements, NCR follow-up, punch list management, and handover requirements.</li><li>Good understanding of construction safety practices and the ability to reinforce safe working conditions on site.</li><li>Strong communication, coordination, and problem-solving skills.</li><li>Strong attention to detail and ability to manage daily site priorities in a fast-paced construction environment.</li><li>Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.</li></ul>Preferred qualifications:<ul><li>Experience working on <strong>data center</strong>, mission-critical, industrial, infrastructure, or large-scale commercial building projects.</li><li>Previous experience working in Dubai, the UAE, or the wider GCC region.</li><li>Experience working in a PMC, consultant, owner’s representative, or client-side supervision environment.</li><li>Familiarity with UAE authority requirements, local construction regulations, and international construction standards.</li><li>Knowledge of data center mechanical infrastructure, including chilled water systems, CRAH/CRAC units, cooling towers, pumps, valves, BMS interfaces, and commissioning requirements.</li><li>Familiarity with document control and project management platforms such as Aconex, Procore, Oracle Primavera Cloud, BIM 360, or similar systems.</li><li>Familiarity with Primavera P6 or Microsoft Project for reviewing site progress and look-ahead schedules.</li><li>Additional training or certifications in construction safety, QA/QC, mechanical inspection, or site supervision are preferred.</li></ul>POSITION DETAILS<ul><li><strong>Location (On-site):</strong> Dubai, United Arab Emirates</li><li><strong>Position:</strong> Mechanical Supervisor</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>The HoReCa Supervisor is responsible for driving consistent and profitable sales growth within the HoReCa channel through close interaction with customers, distributors, and prospects. The role supports the development and execution of channel strategies, leads negotiations, and ensures strong market penetration to achieve both short- and long-term commercial objectives in line with Ferrero priorities.</p><br><br>
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<p>In <strong>Sales Strategy</strong>, you will develop and propose the annual operational sales plan for the channel in alignment with the Sales Manager, while also shaping the mid-term sales strategy. You will assess market positioning and identify product needs or adjustments required to meet the On the Go and HoReCa channel objectives, ensuring alignment with overall Ferrero Group priorities.</p><br><br>
<p>Within <strong>P&L and Budget Management</strong>, you will ensure effective budget control in line with business objectives, including proposing sales volume and value targets, managing sales, marketing, and overhead costs, and leading the forecasting of distributor and customer performance. You will work closely with Trade Marketing to manage channel trade spend and Gross-to-Net forecasting.</p><br><br>
<p>You will drive the implementation of <strong>Sales Development</strong>, ensuring the achievement of growth and revenue targets. You will continuously monitor the market to identify opportunities to strengthen market penetration and collaborate closely with Marketing to ensure proper brand execution and maximize profitability. Through <strong>Perfect Store Execution</strong>, you will ensure optimal product visibility and availability across all points of sale, maintaining high standards both quantitatively and qualitatively.</p><br><br>
<p>You will also lead and manage commercial <strong>Negotiations</strong> with customers and distributors, ensuring alignment with business objectives while coordinating the use of effective internal and external selling tools.</p><br><br>
<p>Additionally, you will maintain strong and frequent <strong>Relationship Management </strong>with customers and prospects to ensure deep market understanding, while providing regular updates to senior management on channel performance, plans, and key developments.</p><br><br>
<p>Within <strong>Human Resources and Team Management</strong>, you will lead, coach, and develop the Out of Home team, fostering a culture aligned with Ferrero values. You will be accountable for team performance, talent development, and building capabilities through continuous feedback and development initiatives.</p><br><br>
<p>You will also define and manage the optimal sales structure in <strong>Distributors and Customer Coordination</strong>, including headcount and route to market, ensuring that distributors and customers are fully aligned with business plans, targets, and contractual requirements to drive overall channel performance.</p><br><br>
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<p>3-5 years’ experience in Sales, ideally within the FMCG sector in the UAE region, with exposure to the HoReCa or Out of Home channel and a strong understanding of distributor and customer dynamics.</p><br><br>
<p>A commercially minded and proactive profile, with strong relationship-building and negotiation skills, and the ability to identify opportunities to strengthen market presence and drive business growth. Additionally, a hands-on and execution-focused approach, with the ability to support sales planning, manage budgets and forecasts, and drive strong in-market execution while ensuring alignment with distributors and customers on business objectives. Proven experience in managing or supervising teams, with the ability to coach, motivate, and develop team members in line with business needs and company values.</p><br><br>
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<p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br>
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<p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br>
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<p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br>
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<h2 class="h5">Job description</h2>
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<p>This is an exciting opportunity for an experienced Lifting Supervisor with a proven track record in the industry, ensuring the successful execution of projects and alignment with company goals for a high-profile client. </p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Responsible for overseeing and managing all lifting operations on-site, ensuring safety, compliance, and efficiency in line with ADNOC standards and project requirements</li> <li>Oversee lifting operations on-site, ensuring they are performed safely, efficiently, and in compliance with company policies, local laws, and international standards</li> <li>Safety Compliance: Ensure lifting operations are conducted in full compliance with health and safety regulations, including conducting risk assessments and implementing control measures to prevent accidents or incidents</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Equipment Management: Monitor the condition and maintenance of lifting equipment (e.g., cranes, hoists, slings, etc.), ensuring all machinery is fit for use, properly inspected, and serviced according to schedules</li> <li>Team Supervision: Lead and supervise a team of riggers, crane operators, and other lifting personnel. Provide training and guidance on lifting procedures, safety protocols, and the proper use of equipment</li> <li>Lift Plans and Procedures: Develop, review, and implement detailed lifting plans, including the assessment of load weights, equipment requirements, and rigging configurations. Ensure all plans are approved before execution</li> <li>On-Site Coordination: Coordinate lifting operations with other construction activities to minimize disruptions and ensure timely project delivery. Liaise with site managers, engineers, and subcontractors to ensure smooth and efficient lifting operations</li> <li>Incident Reporting and Investigation: Document any lifting incidents or near-misses, conducting investigations as necessary Develop corrective actions and ensure that safety protocols are revised accordingly</li> <li>Compliance and Documentation: Ensure that all required lifting documentation (inspection records, permits, and licenses) are completed and maintained in accordance with regulatory requirements</li> <li>Reporting and Communication: Provide regular reports to the project manager on the status of lifting operations, highlighting any concerns, risks, or delays. Maintain clear and effective communication with the site team and stakeholders</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>A recognized certification in lifting operations (e.g., Lifting Supervisor Course, Crane Operations Safety Course, or equivalent)</li> <li>Minimum of 5 years of experience in lifting supervision in the construction industry</li> <li>Extensive experience with cranes, hoisting equipment, rigging, and lifting techniques</li> <li>Familiarity with the Abu Dhabi and UAE safety regulations related to lifting operations</li> <li>In-depth knowledge of lifting equipment, rigging techniques, and lifting procedures</li> <li>Strong understanding of safety regulations, risk assessment processes, and compliance</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><strong>JOB OBJECTIVE </strong></span></p><br>
<p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br>
<p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br>
<p><span><span><strong>STRATEGIC </strong></span></span></p><br>
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<li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li>
<li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li>
<li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li>
<li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li>
<li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span>
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<li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements. </span></li>
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<p><span><strong>FINANCIAL</strong></span></p><br>
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<li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li>
<li><span>Coordinate with Learning & Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li>
<li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li>
<li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li>
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<p><span><strong> S</strong><strong>takeholder / Customer </strong></span></p><br>
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<li><span>Closely coordinate with the Learning & Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li>
<li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li>
<li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li>
<li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li>
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<p><span><strong>Operational </strong></span></p><br>
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<li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li>
<li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li>
<li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li>
<li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li>
<li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li>
<li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li>
<li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li>
<li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li>
<li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li>
<li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li>
<li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li>
<li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li>
<li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li>
<li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li>
<li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li>
<li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li>
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<p><span><strong>DIMENSIONS </strong></span></p><br>
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<li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li>
<li><span>Manpower Service Provider training areas</span></li>
<li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li>
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<p><span><strong>KEY COMPETENCIES </strong></span></p><br>
<p><span><strong> Technical </strong><strong>Competencies</strong></span></p><br>
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<li>Facilities Management knowledge within the hospitality or transport sector</li>
<li>Understanding of high-level cleaning, waste management, pest control and soft services</li>
<li>Knowledge and expertise in training and instructional methods</li>
<li>Creating and delivering training programmes and relevant materials and for Facilities staff</li>
<li>Conducting inspections and identifying training gaps</li>
<li>Ability to handle large cleaning equipment</li>
<li>Risk assessment skills</li>
<li>Proficiency in MS Office applications</li>
<li>Fluency in spoken and written English</li>
<li>Knowledge and expertise in training and instructional methods</li>
<li>Ability to utilize presentation tools, computer systems, and software applications</li>
<li>Strong planning, presentation, time management, and project management skills</li>
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<p><span><strong>Behavioural Competencies</strong></span></p><br>
<p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
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<p><span><strong>Education</strong></span></p><br>
<p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br>
<p><span>Certified Trainer certification </span></p><br>
<p> <span>NEBOSH/ISOH certification </span></p><br>
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<p><span><strong>Experience</strong></span></p><br>
<p><span> A minimum of 3 to 5 years’ experience in training within FM and Housekeeping sector.</span></p><br>
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<p><span><strong>Skills / Training</strong></span></p><br>
<p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span> </span></p><br>
<p><span>Project management certification </span></p><br>
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<h2 class="h5">Job description</h2>
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<p><span><strong>Job Overview</strong></span><br><span>The Repair & Maintenance Supervisor is responsible for overseeing the inspection, testing, qualification, repair, and maintenance of field tools and equipment. The role ensures effective execution of preventive and corrective maintenance, retrofits, and upgrades across electronic, mechanical, pneumatic, hydraulic, and data acquisition systems, including downhole tools. The supervisor leads maintenance activities, supervises workshop operations, assigns priorities, and ensures compliance with company standards, safety regulations, and operational requirements.</span></p><br><p><span><strong>Responsibilities</strong></span></p><br><ul><li><span>Maintain high standards of corporate governance and ensure compliance with security, quality, HSE policies, and industry regulations.</span></li><li><span>Promote a strong culture of quality, health, safety, security, and environmental stewardship.</span></li><li><span>Lead and participate in continuous improvement initiatives focused on safety, process optimization, and operational efficiency.</span></li><li><span>Ensure adherence to quality management systems and continuous improvement efforts.</span></li><li><span>Conduct and lead daily operations meetings, safety briefings, and Job Hazard Analysis (JHA) sessions.</span></li><li><span>Maintain equipment, facilities, and work areas in a safe, clean, and operational condition.</span></li><li><span>Supervise repair, maintenance, and troubleshooting of mechanical, electrical, electronic, pneumatic, and hydraulic systems.</span></li><li><span>Oversee assembly, installation, testing, calibration, and repair of tools and equipment.</span></li><li><span>Inspect components and assess dimensional changes or wear using precision measurement tools.</span></li><li><span>Lead preventive and corrective maintenance, modifications, and upgrade activities.</span></li><li><span>Ensure accurate testing, qualification, and calibration of tools in line with company procedures.</span></li><li><span>Conduct root cause analysis and implement corrective and preventive actions.</span></li><li><span>Review and approve work orders, service reports, maintenance records, and system entries.</span></li><li><span>Monitor accurate time tracking and reporting in maintenance systems.</span></li><li><span>Oversee workshop and laboratory operations, assign schedules, and monitor staff productivity.</span></li><li><span>Assess repair requirements and estimate maintenance costs.</span></li><li><span>Coordinate ordering and inventory management of spare parts, tools, and consumables.</span></li><li><span>Report equipment failures and communicate with internal and external stakeholders.</span></li><li><span>Ensure compliance with budgetary requirements and financial policies.</span></li><li><span>Support employee development through coaching, training, and performance management.</span></li><li><span>Promote LEAN principles and continuous improvement initiatives.</span></li><li><span>Demonstrate leadership, professionalism, and ethical conduct while enforcing standards and procedures.</span></li></ul><p><span><strong>Skills</strong></span></p><br><ul><li><span>Strong knowledge of maintenance and repair techniques across mechanical, electrical, hydraulic, pneumatic, and electronic systems.</span></li><li><span>Ability to diagnose complex equipment failures and implement corrective actions.</span></li><li><span>Understanding of hazardous materials, radioactive sources, explosives, NDT/NDE processes, and ATEX requirements.</span></li><li><span>Strong troubleshooting, fault-finding, and monitoring capabilities.</span></li><li><span>Critical thinking, analytical problem-solving, and decision-making skills.</span></li><li><span>Ability to interpret technical drawings, manuals, schematics, and procedures.</span></li><li><span>Effective leadership and team management capabilities.</span></li><li><span>Strong organizational and multitasking skills.</span></li><li><span>Excellent written and verbal communication skills.</span></li><li><span>Quality control and inspection expertise to ensure compliance with standards.</span></li><li><span>Proficiency in maintenance reporting systems and work order management software.</span></li><li><span>Strong safety awareness and commitment to HSE standards.</span></li><li><span>Ability to identify process improvements and implement best practices.</span></li><li><span>Physical capability to meet the role’s demands when required.</span></li></ul><p><span><strong>Qualifications</strong></span></p><br><ul><li><span>Technical Diploma or Bachelor’s Degree in Engineering (Mechanical, Electrical, Electronics, or related discipline).</span></li><li><span>Minimum 4–6 years of experience in the Oil & Gas industry, including hands-on maintenance and repair.</span></li><li><span>Previous supervisory or team leadership experience in a repair and maintenance, workshop, or field service environment.</span></li><li><span>Experience with downhole tools, data acquisition systems, and oilfield equipment is advantageous.</span></li><li><span>Strong understanding of quality systems, HSE requirements, and maintenance best practices.</span></li></ul>#LI-MD1<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. </span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. </span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. </span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. </span></p><br> <p><b><span>Join Us: </span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world. </span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div>
1. Job Purpose\n\nResponsible for a safe, economical and trouble free operation and safe emergency handling of the production facilities by providing effective leadership and coordination among the Production Units and other Departments. Also responsible for implementation of the company HSE policy and Companys Oil/Gas production, Processing and Water Injection targets.\n\n\n\n2. Principal Accountabilities\n\na)\tSafety\n•\tEnsure Compliance of Safe Operations at the Production Facilities\n•\tCarries out safety audit of the plant on weekly basis for any unsafe situation. Conducts regular safety meetings with subordinates\n•\tEnsures that latest versions of all required operating procedures, check list and manuals are available in LCR and all previous versions are removed. \n•\tResponsible for implementation and maintenance of work permit system during his job rotation\n•\tEnsure use of personnel protective in the processing facilities. Ensures regular inspection and checks through routine checks schedule.\n•\tMaintains good housekeeping standard and follows ADMA OPCO Health, Safety and Environmental Policies\t\n•\tNotifies the details of all safety incidents on the Production facility to the Production Team Leader\n•\tEnsure implementation of corrective actions and recommendations of safety.\n\nb)\tNormal Operation\n•\tResponsible for attaining safe and trouble free operations of the crude production from well head towers including crude oil production / separation, water injection and gas treatment / processing to meet the daily production targets. \n•\tEnsures operating parameters remain within specified ranges during normal and emergency operation and there is no violation of equipment design limits.\n•\tResponsible for the preparation of wellhead towers for drilling, work over, maintenance activities and co-ordinates safe handover to drilling and maintenance. Issues required handover certificates and accepts personally such facilities after the completion of such activities.\n•\tCoordinates with Mechanical and I/E departments for routine, preventive and urgent maintenance of equipment\n•\tIssues Hot / Cold and Entry Work Permits for all Routine / Planned Maintenance work to be carried out in Accordance with ADMA Working Procedures and Safety Regulations \t\t\n•\tResponsible for utilizing Maximo for all maintenance jobs in his group.\n•\tEnsures that all log sheets and checklists are being filled as per schedule and are duly signed by respective field operators.\n•\tRepresents ADMA OPCO onboard of test vessels, supervises flow testing, cleans - up unloading and bleed down operations in safe manner and carries out self-auditing and planned inspection to ensure compliance of test vessels and contracted equipment with the company’s safety and marine regulations.\t\t\n•\tResponsible for the supervision of Water Injection Plant Operation and Preparation for Maintenance. Monitors Chemical Injection Systems and carries out some Lab Tests to ensure required Water Quality and Quantity is achieved.\t\t\t\t\t\t\n•\tResponsible for the Operation of Gas Separation / Treatment Plants and preparation of these Plants for Maintenance Activities. Ensures and maintains the quality of products and ensures the integrity of Plant Machinery and equipment.\t\t\t\t\t\t\t\n•\tOperates Control Room Facilities and the Monitoring of Field and Plant Activities. Must be able to understand and operate all Control Room Visual and Annunciation Alarms and Signals and be able to spot any malfunctions in operating facilities, initiate corrective actions when required.\t\n•\tParticipation in case of Emergency Drills and Emergency Procedures initiating General Alarms and the operation of various communication systems.\t\t\t\t\t\t\n•\tCarries out a self inspection and self auditing surveys, conducts regular safety meetings with subordinates, prepares inspection lists and supervises the classification of plant equipment from hazard and risk assessment point of view and follows up inspection programmes.\t\t\n•\tMaintains adequate level of spares and consumables to avoid field and plant unplanned shutdown and failures.\t\t\t\t\t\t\t\t\t\t\n•\tIdentifies any Training Requirements, follow up on Job Training of all subordinates with emphasis upon the development of UAE Nationals.\n\nOther Related Duties :- As assigned by Senior Production Engineer such as : \n•\tWriting Reports, responding to alarms and signals to spot any malfunction in operating facilities\n•\tEnsuring adequate supplies of chemicals, spares, consumable’s and stores stock\n•\tTraining subordinates, following up Progress of UAE National Developees, Training etc. \n•\tAssisting Supervisor in the training of Subordinates / developees. (ii) Preparing accident/incident reports. (iii) Maintaining proper housekeeping etc.\n