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About Symbiotic<br><br>Symbiotic is the infrastructure beneath collateral markets, where capital can secure financial obligations, remain productive, and be enforced by code.<br><br>By changing the economics of onchain collateral, Symbiotic enables new categories of neofinance applications that were previously impossible to build - including credit, insurance, RWA liquidity, and more.<br><br>As institutional capital increasingly moves onchain, Symbiotic is positioned to become the coordination layer connecting capital and risk across the onchain economy.<br><br>Backed by Paradigm, Pantera, Cyber.fund, and Coinbase Ventures, we power 80+ vaults, 74,000+ active stakers, and 111 operators - with Chainlink, Nexus Mutual, and Cap Labs among the teams live in production.<br><br>See how Symbiotic is powering the next generation of onchain finance: symbiotic.fi<br><br>Our People<br><br>We’re a tight-knit team of experienced builders working at the forefront of financial infrastructure. Our backgrounds span high-growth tech start-ups, leading crypto companies, major banks, insurers, and financial institutions. We work with ownership, a high bar for craft, and the urgency of an early-stage company - in an environment where people are trusted to take initiative and supported to do their best work.<br><br>We’re looking for talented professionals to join us at a defining moment, as Symbiotic helps shape the next generation of onchain finance.<br><br>What You'll Do<br><br> Participate in all phases of frontend development: requirements analysis, architecture and design, implementation, documentation, testing, and delivery. Build responsive and accessible user interfaces based on Figma designs. Prototype interfaces for testing mvps. Develop reusable components and maintain them in Storybook. Integrate new features into the existing codebase. Implement blockchain and wallet interactions. Design efficient approaches to client-side state management, server-state synchronization, caching, and error handling. Write unit, integration, and end-to-end tests. Monitor production issues and application performance using Sentry. Contribute to project estimation, planning, and technical decision-making. Review code written by other team members and help maintain engineering standards. Communicate effectively with engineers, designers, product stakeholders, and company partners. <br><br>Who You Are<br><br> Expert in modern React and Type Script, with strong instincts for component architecture and type-safe design Production experience with Next.js, Vite, and pnpm-based monorepos Deep understanding of state management — server state (Tan Stack Query), lightweight client state (Zustand or similar), and when to use which Strong CSS and responsive design fundamentals; experience with component libraries such as Chakra UI Able to turn Figma designs into accessible, reusable components, ideally documented in Storybook Solid testing practice across unit, integration, and E2E (Vitest, Playwright), including async and wallet-interaction flows Able to optimize performance (code splitting, memoization, bundle analysis, Core Web Vitals) and debug production issues with tools like Sentry Security-conscious: CSP, secure wallet interactions, input validation, and safe handling of secrets Confident with Git workflows, Docker, and Git Hub CI/CD; basic familiarity with Kubernetes and CDNs Nice to have: experience integrating frontends with blockchain networks — wagmi/viem, wallet connection flows, transaction lifecycles, and Web3 UX

Role: Business Development Manager (Retail Displays / Interior Fit-Out / Luxury Fit-Out / Signage / Visual Merchandising) Location: UAE<br>Role Overview We are seeking a highly driven Business Development Manager with a proven track record in securing retail display, luxury fit-out, interior, and brand environment projects. The role focuses on driving new business, building strong client relationships, and consistently achieving sales KPIs across the UAE retail, luxury, and commercial interiors market.<br>What the Company Does (Core Specialties) The company delivers high-quality retail and brand execution solutions, including:Visual displays and retail presentation setups Podiums, gondolas, and custom retail fixtures Interior fit-out works for retail, commercial, and luxury environments Luxury fit-out projects for high-end brands and premium spaces Themed and branded environment builds Signage solutions (indoor, outdoor, branding, wayfinding, lightboxes) Window displays and visual merchandising installations Pop-up retail stores and temporary brand activations<br>What the Candidate Will Be Selling / Bringing InThe Business Development Manager will generate revenue through securing retail, luxury, and brand environment projects, including:Luxury interior fit-out projects for premium retail and commercial spaces Retail interior fit-out and brand environment builds Custom retail fixtures, displays, gondolas, and podiums Window display design, fabrication, and installation Signage and branding solutions (fascia, indoor/outdoor, wayfinding) Visual merchandising and in-store brand activation projects Pop-up stores and experiential retail environments Themed environments for campaigns, launches, and seasonal activations Key Clients: Luxury retail brands, fashion brands, FMCG, F&B chains, malls, developers, marketing agencies, and interior consultants<br>Requirements Proven experience as a Business Development Manager within the UAE market. Strong background in one or more of the following sectors:Interior Fit-Out Luxury Fit-Out Retail Displays Signage & Branding Visual Merchandising Pop-Up Activations Retail Fixtures & Display Solutions Demonstrated track record of acquiring new clients and generating revenue through project-based sales. Proven success in achieving and exceeding monthly, quarterly, and annual sales targets/KPIs. Existing network of decision-makers within luxury retail brands, fashion brands, FMCG companies, F&B operators, malls, developers, marketing agencies, and design consultancies. Experience managing the full sales cycle, from lead generation and prospecting through to proposal submission, negotiation, and contract award. Strong understanding of retail environments, luxury brand requirements, visual merchandising, and customer experience-driven projects. Ability to identify opportunities for repeat business, framework agreements, and multi-location brand rollouts. Excellent communication, presentation, negotiation, and relationship management skills. Commercially astute with strong proposal development and pricing negotiation capabilities. Self-motivated, target-driven, and capable of working independently while collaborating with internal design, production, and project delivery teams. Proficient in CRM systems, pipeline management, and sales forecasting. Valid UAE driving licence preferred. Arabic speaker is advantageous but not mandatory.<br>Preferred Experience Knowledge of fabrication, signage production, retail displays, or fit-out project delivery processes would be a strong advantage.

Role: Business Development Manager (Retail Displays / Interior Fit-Out / Luxury Fit-Out / Signage / Visual Merchandising) Location: UAE<br>Role Overview We are seeking a highly driven Business Development Manager with a proven track record in securing retail display, luxury fit-out, interior, and brand environment projects. The role focuses on driving new business, building strong client relationships, and consistently achieving sales KPIs across the UAE retail, luxury, and commercial interiors market.<br>What the Company Does (Core Specialties) The company delivers high-quality retail and brand execution solutions, including:Visual displays and retail presentation setups Podiums, gondolas, and custom retail fixtures Interior fit-out works for retail, commercial, and luxury environments Luxury fit-out projects for high-end brands and premium spaces Themed and branded environment builds Signage solutions (indoor, outdoor, branding, wayfinding, lightboxes) Window displays and visual merchandising installations Pop-up retail stores and temporary brand activations<br>What the Candidate Will Be Selling / Bringing InThe Business Development Manager will generate revenue through securing retail, luxury, and brand environment projects, including:Luxury interior fit-out projects for premium retail and commercial spaces Retail interior fit-out and brand environment builds Custom retail fixtures, displays, gondolas, and podiums Window display design, fabrication, and installation Signage and branding solutions (fascia, indoor/outdoor, wayfinding) Visual merchandising and in-store brand activation projects Pop-up stores and experiential retail environments Themed environments for campaigns, launches, and seasonal activations Key Clients: Luxury retail brands, fashion brands, FMCG, F&B chains, malls, developers, marketing agencies, and interior consultants<br>Requirements Proven experience as a Business Development Manager within the UAE market. Strong background in one or more of the following sectors:Interior Fit-Out Luxury Fit-Out Retail Displays Signage & Branding Visual Merchandising Pop-Up Activations Retail Fixtures & Display Solutions Demonstrated track record of acquiring new clients and generating revenue through project-based sales. Proven success in achieving and exceeding monthly, quarterly, and annual sales targets/KPIs. Existing network of decision-makers within luxury retail brands, fashion brands, FMCG companies, F&B operators, malls, developers, marketing agencies, and design consultancies. Experience managing the full sales cycle, from lead generation and prospecting through to proposal submission, negotiation, and contract award. Strong understanding of retail environments, luxury brand requirements, visual merchandising, and customer experience-driven projects. Ability to identify opportunities for repeat business, framework agreements, and multi-location brand rollouts. Excellent communication, presentation, negotiation, and relationship management skills. Commercially astute with strong proposal development and pricing negotiation capabilities. Self-motivated, target-driven, and capable of working independently while collaborating with internal design, production, and project delivery teams. Proficient in CRM systems, pipeline management, and sales forecasting. Valid UAE driving licence preferred. Arabic speaker is advantageous but not mandatory.<br>Preferred Experience Knowledge of fabrication, signage production, retail displays, or fit-out project delivery processes would be a strong advantage.

Job Purpose<br><br>Plan, execute and supervise daily marine operations of ADNOC Distribution tanker fleet vessels in order to ensure cargo is handled safely and in line with operating targets and applicable regulations and standards.<br><br>Key Accountabilities<br><br>Job Specific Accountabilities<br><br>Operations Management<br><br> Coordinate with ship masters of ADNOC’s chartered tankers providing guidance in the related areas encouraging teamwork and facilitating related professional work processes to ensure tanker operations targets are met. Ensure the cargo handling it is done in accordance with approved safety and operational efficiency standards and procedures and ensure adequate reporting. Supervise day-to-day operations and handling of the tankers and verify reports and logbooks to ensure that ships are being operated safely and in compliance with ADNOC’s procedures and international flag state laws. Plan voyages and use in-house monitoring systems to monitor vessel operations including ship/ shore loading efficiency, passage performance, ship performance, ship condition, cargo measurement, crew, and ship operation standards in order to identify and resolve any issues. Administer the ship vetting/ inspection system and direct ships officers on such matters and on monitoring ship/ shore interface. Liaise with internal and external parties at the appropriate levels, including legal and insurance departments, customers, terminal operators and discharging ports, to ensure smooth flow of ship operations. Supervise tanker operations onshore and offshore staff, contributing to their performance management, recruitment, training and development to ensure high-level of engagement and a motivated work environment. Plan and controls discharge orders to ensure the economic turnaround of vessels in order to avoid delays in discharge and consequent demurrage claims. This includes coordinating with suppliers, ship owners, port authorities, shipping agents, terminal operations personnel and other users of the port facilities and ensuring that the nominated vessels do not clash with vessels of other users and that the vessels comply with all port terminal regulations. Execute the monthly nomination and 13 weeks plan and coordinate with ADNOC Marketing to send timely cargo nominations and with receiving terminals to ensure berths and ullage availability. Creates and control all system transactions (GRNs, PTNs, PDNs, PINs) in ERP system to match loading and discharge operations transactions. In time processing of invoices related to Charter, Agents, Third Party Inspection company & Ports authorities.<br><br>Maintenance<br><br> Ensure all ships comply with international and flag state laws to make sure that ships are capable of performing the intended voyages. Ensure compliance with all national, International, company and class standards as well as the hull and deck maintenance for the fleet. Ensure through Ship owner that any maintenance related to Cargo storage and handling system is in alignment with the international / industry requirements.<br><br>Qualifications, Experience, Knowledge & Skills<br><br>Minimum Qualification<br><br> Diploma Certificate or higher in related field Bachelor’s degree will be preferred<br><br>Minimum Experience & Knowledge & Skills<br><br> 5 years of experience in Oil terminal operations

We are looking for a highly structured and detail-oriented professional who takes pride in delivering well-organized, accurate and visually professional documentation. The role requires a strong ability to compile complete quotation packages and ensure clarity, consistency and efficiency in all sales support activities.<br><br>The role requires a strong focus on documentation quality, formal communication and structured follow-up, particularly in project-driven and tender-based environments.<br><br><br>Preferred experience in:Molecular filtration HVAC systems and housing design Air handling or cleanroom applications or related technical fields is considered an advantage <br>Job Summary & Key Objectives Strong organizational skills with a structured and systematic approach to work Highly structured and detail-oriented Ability to create order, clarity and efficiency in a fast-paced environment Process-driven and methodical Strong focus on structure, documentation and follow-through Most activities will relate to new construction projects (fore-market). Estimation of Project costing. Filling up of Technical compliance with regards to RFQ. Refinement of product hardware to provide innovation, customer value and cost-optimized manufacturing. Customized hardware solutions when required, on a specific opportunity basis. Integration of hardware into solution systems Provide support to Regional Business Development Manager and sales team. Execute pre-contract review meeting Liaison with CAD operators, Camfil factories, Camfil purchasing, suppliers, to ensure timely deliverables Implement and maintain a rigorous system for securing customer approval at all relevant projectsgateways and communicating project information to relevant parties. On-site health and safety, environmental compliance and quality assurance. Ensure capacity is available at our suppliers and follow-up internal PO. Skills Several years' project experience in a related industry with a track record. Strong admin capabilities, ability to organize information. Strong working knowledge of best practice for metal processing (thin + medium gauge sheet and profiles). Knowledge of steel and structural steel grades. Strong Knowledge of Surface preparation, painting etc Basic Knowledge of electrical control systems and Instrumentation is desirable. Focused approach to project delivery, multi-tasking and priorities project demands. The abilities to analyze and overcome obstacles are critical. Good communication and relationships building skills are keys Fluent spoken and written English. Additional language skills, particularly for countries with significant business potential are desirable - Hindi /Urdu will be beneficial since many fabrication subcontractors are located in UAE and India . This key position will require travel. Good presentation skills. UAE driving licenses will be an added advantage.<br> Qualifications Bachelor's degree in engineering (preferably Mechanical or Chemical) or an equivalent technical qualification. Experience from technical sales support or similar role Preferred experience in molecular filtration, HVAC systems, or air treatment applicationsor Experience in molecular filtration, gas-phase filtration or HVAC systems is highly valued Experience working with tenders and project documentation in the Middle East market is an advantage Familiarity with technical compliance documentation and customer-specific requirements

Job Overview<br><br> JOB DESCRIPTION <br><br>At Weatherford, we are committed to delivering innovative solutions that shape the future of construction. As an Assembler, you will play a pivotal role in ensuring the highest quality standards and driving operational excellence. Join our team of experts and contribute to our mission of providing sustainable and cutting-edge products that exceed customer expectations.<br><br>Responsibilities<br><br>Assemble equipment according to engineered drawings and established procedures, ensuring accuracy and functionality.<br><br>Inspect completed components for quality and compliance with specifications.<br><br>Maintain an organized and clean work area, ensuring proper maintenance of company-supplied tools.<br><br>Contribute to the development and improvement of assembly procedures, fostering a culture of continuous improvement.<br><br>Adhere to all safety regulations, company policies, and quality management systems.<br><br>Operate various equipment and machinery required for the assembly process.<br><br>Collaborate effectively with team members and supervisors to achieve production goals.<br><br>Skills<br><br>Excellent mechanical aptitude and ability to read and comprehend technical drawings.<br><br>Strong attention to detail and commitment to producing high-quality work.<br><br>Effective verbal communication skills to coordinate with team members and supervisors.<br><br>Basic computer skills for data entry and documentation<br><br>Qualifications<br><br>Fresh graduate<br><br>High School or Diploma<br><br>About Us<br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.<br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.<br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.<br><br>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.<br><br>Join Us<br><br>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.<br><br>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role: Business Development Manager (Retail Displays / Interior Fit-Out / Luxury Fit-Out / Signage / Visual Merchandising) Location: UAE<br>Role Overview We are seeking a highly driven Business Development Manager with a proven track record in securing retail display, luxury fit-out, interior, and brand environment projects. The role focuses on driving new business, building strong client relationships, and consistently achieving sales KPIs across the UAE retail, luxury, and commercial interiors market.<br>What the Company Does (Core Specialties) The company delivers high-quality retail and brand execution solutions, including:Visual displays and retail presentation setups Podiums, gondolas, and custom retail fixtures Interior fit-out works for retail, commercial, and luxury environments Luxury fit-out projects for high-end brands and premium spaces Themed and branded environment builds Signage solutions (indoor, outdoor, branding, wayfinding, lightboxes) Window displays and visual merchandising installations Pop-up retail stores and temporary brand activations<br>What the Candidate Will Be Selling / Bringing InThe Business Development Manager will generate revenue through securing retail, luxury, and brand environment projects, including:Luxury interior fit-out projects for premium retail and commercial spaces Retail interior fit-out and brand environment builds Custom retail fixtures, displays, gondolas, and podiums Window display design, fabrication, and installation Signage and branding solutions (fascia, indoor/outdoor, wayfinding) Visual merchandising and in-store brand activation projects Pop-up stores and experiential retail environments Themed environments for campaigns, launches, and seasonal activations Key Clients: Luxury retail brands, fashion brands, FMCG, F&B chains, malls, developers, marketing agencies, and interior consultants<br>Requirements Proven experience as a Business Development Manager within the UAE market. Strong background in one or more of the following sectors:Interior Fit-Out Luxury Fit-Out Retail Displays Signage & Branding Visual Merchandising Pop-Up Activations Retail Fixtures & Display Solutions Demonstrated track record of acquiring new clients and generating revenue through project-based sales. Proven success in achieving and exceeding monthly, quarterly, and annual sales targets/KPIs. Existing network of decision-makers within luxury retail brands, fashion brands, FMCG companies, F&B operators, malls, developers, marketing agencies, and design consultancies. Experience managing the full sales cycle, from lead generation and prospecting through to proposal submission, negotiation, and contract award. Strong understanding of retail environments, luxury brand requirements, visual merchandising, and customer experience-driven projects. Ability to identify opportunities for repeat business, framework agreements, and multi-location brand rollouts. Excellent communication, presentation, negotiation, and relationship management skills. Commercially astute with strong proposal development and pricing negotiation capabilities. Self-motivated, target-driven, and capable of working independently while collaborating with internal design, production, and project delivery teams. Proficient in CRM systems, pipeline management, and sales forecasting. Valid UAE driving licence preferred. Arabic speaker is advantageous but not mandatory.<br>Preferred Experience Knowledge of fabrication, signage production, retail displays, or fit-out project delivery processes would be a strong advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>� We're Hiring: Public Relations Officer (PRO) – Hospitality We are looking for an experienced Public Relations Officer (PRO) to join our team. </p><p>Key Responsibilities: Manage employee visas, work permits, Emirates IDs, and labor documentation. Liaise with UAE government authorities and ensure regulatory compliance. Process visa renewals, cancellations, and company license renewals. Maintain accurate records and support HR with onboarding and employee documentation. </p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2–3 years of UAE PRO experience, preferably in the hospitality industry. Strong knowledge of UAE labor and immigration procedures. Excellent communication and organizational skills.</p><p></p></section>

<p>الغرض من الوظيفة: </p><p>رئيس التخصص و السلطة الفنية للمجموعة (المستوى 1) لجميع أنشطة التطوير المفاهيمي، بما يتصل بالتسليم الناجح لمحفظة مشاريع رأس المال الإستراتيجية للمجموعة والتي تتكون من أكثر من 100 مشروع رئيسي، لتلبية ولاية الرئيس التنفيذي للمجموعة والأهداف العامة للمجموعة. يُقْدِم إلى رئيس مجموعة ADNOC للوظائف لإدارة المشاريع. يدعم تطوير ونشر نحو 50 معياراً وسياسة للمجموعة تغطي إدارة المشاريع والتخصصات ذات الصلة. مسؤول عن تطوير مجتمع إدارة المشاريع، إدارة الإنشاءات، التكليف وغير ذلك من نحو 500 من موظفي ADNOC. قيادة مراجعة وتنفيذ إجراءات التحسين مثل استراتيجيات التعاقد والتنفيذ الجديدة عبر شركات المجموعة. المسؤوليات الرئيسية: • قيادة تخصص التطوير المفاهيمي، وتقديم التوجيه والنصح لجميع شركات المجموعة حول التطوير المفاهيمي، مما يمكّن من إنشاء قدرات وممارسات تطوير مفاهيمي ذات مستوى عالمي عبر المجموعة. يطور ويحافظ على معايير المجموعة، الإرشادات وأفضل الممارسات في التطوير المفاهيمي، ويمثل حافظة تقييم كفاءة التطوير المفاهيمي وإطار إدارة. • من بدء المشروع إلى بوابة المرحلة الثانية من VAP (Predefine) يضمن أن التسليم لمراحل نضوج الهيدروكربونات في المجموعة والشركة وفق الخطة، ويضمن وجود استراتيجيات إطلاق مكثف وخطط نضوج الهيدروكربونات لجميع الأصول. • يضمن جودة الضمان الفني للمشروع، بما في ذلك رأس المال المستثمر والاحتياطيات والتنبؤ بالمعالم، والحصول على الموافقات الفنية لاقتراحات الاستثمار. يقيم مناطق من المشروع تتطلب توجيهاً نشطاً من العمليات وتأكيد المشروع في ADNOC. يضمن أن يحصّل موظفو ما تحت الأرض والمرافق مُدخلاً من رؤساء التخصص وخبراء فنين كما هو مطلوب. • يقيم ويقدّم استراتيجية التأثير الفني المشتركة بين المشروع والشريك بالمشاركة من خلال المساهمة وامتلاك المجالات ذات الصلة من التطوير، كما اعتمدت من قبل مجلس قيادة الأعمال. • يؤثر على كل من Operators والشريك المشترك من أجل تحقيق نتائج تتماشى مع أهداف ADNOC. • يساهم في تطوير وصيانة مجتمع معرفة إدارة المشاريع عبر شركات المجموعة. • يقود التصميم المفاهيمي للمشاريع الاستراتيجية والمهمة حسب طلب الأنشطة. • المسؤول عن الإرشاد والتوجيه للمواطنين الإماراتيين لدعم الإماراتية ضمن التخصص. مسئوليات أخرى: الإشراف • التخطيط والإشراف والتنسيق لجميع الأنشطة في المجال المعين لتحقيق الأهداف الوظيفية. • تدريب وتطوير الموظفين المعينين في المهارات ذات العلاقة لتمكينهم من التمكن من العمل وتحقيق أهداف القسم. الميزانيات • تقديم المدخلات لإعداد ميزانيات الوظيفة/القسم/الإدارة/القسم، المساعدة في تنفيذ الميزانية المعتمدة وخطط العمل لتحقيق الأهداف. • التحقيق وتسليط الضوء على أي فروقات كبيرة لدعم الأداء الفعّال والسيطرة على التكاليف. السياسات والأنظمة والعمليات والإجراءات • تنفيذ سياسات وإجراءات وأنظمة ومعايير القسم/الإدارة كما يُعتمد لدعم تنفيذ برامج العمل وفقاً للمعايير الشركة والمعايير الدولية. إدارة الأداء • المساهمة في تحقيق أهداف الأداء المعتمدة للقسم/الإدارة وفق إطار أداء الشركة. الابتكار والتحسين المستمر • تصميم وتنفيذ أدوات وتقنيات جديدة لتحسين جودة وكفاءة العمليات التشغيلية. • تحديد التحسينات في العمليات الداخلية مقارنةً بأفضل الممارسات من أجل تحقيق كفاءة أعلى وبما يتوافق مع أعلى معايير الصناعة لتحديد حلول ذكية لمشكلات تواجه الوظيفة. الصحة والسلامة والبيئة (HSE) والاستدامة • الامتثال لسياسات وإجراءات وسيطرة HSE المعنية، والالتزام بالتشريعات المرتبطة وتوجيهات الاستدامة بما يتماشى مع المعايير الدولية وأفضل الممارسات ومبادئ ADNOC. التقارير • تقديم المدخلات لإعداد MIS تقارير القسم/الإدارة/القسم وتقدُّم الأعمال لإدارة الشركة.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br>Job Description<br><br><p><b>Job Title: </b> <b>Subject Matter Expert – Corrosion &amp; Mechanical Integrity</b></p><br><p><i>(Corrosion Monitoring · RBI · Wall Thickness Management · Fitness-for-Service)</i></p><br><p><b>Location: </b>Abu Dhabi</p><br><p><b>Employment Type: </b>Full Time</p><br><br><br><br><br><br><br><br><br><br><p><b>Programme Context</b></p><br><p>AVEVA delivers Predictive Analytics, Asset Performance Management, and Process Optimisation solutions across Oil &amp; Gas, Energy, and Industrial operators throughout the Middle East region. These digital solutions monitor critical equipment and operational processes in real time, generating predictive alerts and operational advisories designed to prevent unplanned downtime, extend asset life, improve reliability, and optimize operational performance.</p><br><p>This SME role exists to ensure predictive model outputs are technically interpreted, validated, operationalized, and sustained — converting AI-generated insights into measurable operational, reliability, and financial benefits across customer facilities.</p><br><p><b>The Job</b></p><br><p>The Corrosion &amp; Mechanical Integrity SME will serve as the technical lead supporting deployment, operational monitoring, sustainment, and continuous value realization of AVEVA Predictive Analytics and Asset Performance solutions deployed across customer operations in the Middle East region.</p><br><p>The role combines deep corrosion engineering and integrity management expertise with predictive maintenance and reliability advisory capabilities to ensure predictive models deliver measurable improvements in corrosion risk management, inspection optimization, asset integrity, and operational performance.</p><br><p>The SME will work closely with customer operations, inspection, integrity, maintenance, and engineering teams throughout the solution lifecycle — from model development and deployment through operational monitoring, optimization, and long-term sustainment.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Solution Deployment &amp; Model Enablement</b></p><br><ul><li>Support end-to-end deployment and operationalization of AVEVA predictive analytics and asset performance solutions across customer facilities.</li><li>Provide corrosion and mechanical integrity subject matter expertise during asset onboarding, solution configuration, and model development phases.</li><li>Work closely with analytics, data science, product, and delivery teams to ensure predictive models accurately reflect:<ul><li>Corrosion mechanisms</li><li>Integrity risks</li><li>Operating conditions</li><li>Inspection strategies</li><li>Historical degradation patterns</li></ul></li><li>Support asset criticality assessments, use case definition, and identification of high-value monitoring opportunities for:<ul><li>Pipelines</li><li>Pressure vessels</li><li>Piping systems</li><li>Static process equipment</li><li>Corrosion loops and circuits</li></ul></li><li>Participate in model validation, alert tuning, calibration, and user acceptance testing (UAT) activities prior to go-live.</li><li>Correlate predictive model outputs with operational and integrity data including:<ul><li>Wall thickness measurements</li><li>Corrosion rates</li><li>Inspection findings</li><li>Chemical injection data</li><li>Process fluid composition</li><li>Environmental and operational conditions</li></ul></li><li>Validate model outputs against known degradation mechanisms, inspection history, and operating conditions to improve model accuracy and reliability.</li><li>Provide engineering input to support expansion of predictive monitoring coverage to additional assets and integrity circuits.</li></ul><p><b>Predictive Monitoring, Sustainment &amp; Value Realization</b></p><br><ul><li>Monitor and manage predictive anomaly alerts related to corrosion and integrity risks across deployed assets.</li><li>Assess alert severity, validate operational impact, and recommend appropriate prioritization and mitigation actions.</li><li>Identify early indicators of:<ul><li>Internal corrosion</li><li>External corrosion</li><li>Corrosion Under Insulation (CUI)</li><li>Erosion-corrosion</li><li>Wall thinning</li><li>Integrity degradation</li></ul></li><li>Recommend proactive inspection, mitigation, repair, and operational intervention strategies prior to integrity failures or shutdowns.</li><li>Collaborate with customer inspection, integrity, operations, maintenance, and reliability teams to plan and execute corrective and preventive activities.</li><li>Review, validate, and operationalize AI/analytics-driven recommendations generated through deployed AVEVA solutions.</li><li>Support Risk-Based Inspection (RBI), Fitness-for-Service (FFS), corrosion management, and integrity optimization initiatives.</li><li>Ensure predictive models remain aligned with actual operating conditions, inspection strategies, and integrity management practices throughout the sustainment lifecycle.</li><li>Act as the primary technical focal point during sustainment and managed service phases for assigned integrity and corrosion monitoring portfolios.</li><li>Support continuous improvement, model refinement, and enhancement of predictive monitoring effectiveness.</li><li>Track and report integrity and value realization KPIs including:<ul><li>Inspection deferrals justified</li><li>Early wall loss detection</li><li>Avoided integrity failures</li><li>Reduced inspection costs</li><li>Reduced unplanned downtime</li></ul></li><li>Participate in governance meetings, technical reviews, workshops, and value realization sessions with customer stakeholders and project teams.</li><li>Provide operational feedback and engineering recommendations to analytics, product, and delivery teams to improve solution performance and customer outcomes.</li><li>Support long-term customer adoption, sustainment, and continuous business value realization from deployed predictive analytics solutions.</li><li>Conduct periodic visits to customer plants, operational facilities, and industrial sites to support deployment activities, technical assessments, alert validation, integrity reviews, and stakeholder engagement.</li></ul><p><b>Required Qualifications</b></p><br><ul><li>Bachelor’s degree in Mechanical, Metallurgical, Materials, or Chemical Engineering.</li><li>Minimum 10 years of experience in corrosion engineering, inspection engineering, or mechanical integrity management within oil &amp; gas, refining, petrochemical, or industrial environments.</li><li>Strong expertise in corrosion monitoring, degradation assessment, and integrity risk management.</li><li>Experience implementing or supporting RBI methodologies aligned with API 580 / 581.</li><li>Strong understanding of:<ul><li>Corrosion mechanisms</li><li>Wall thickness management</li><li>Integrity operating windows</li><li>Fitness-for-Service methodologies</li><li>Inspection planning and execution</li></ul></li><li>NDT, inspection engineering, or integrity management background preferred.</li><li>Familiarity with integrity management systems, digital integrity platforms, and historian systems such as PI / OSIsoft or equivalent.</li><li>Familiarity with predictive analytics platforms, industrial AI systems, or digital reliability solutions preferred.</li><li>Middle East or GCC operating environment experience preferred.</li></ul><p><b>Preferred Certifications</b></p><br><ul><li>NACE / AMPP Corrosion Certification</li><li>ICorr Certification</li><li>API 580 / 581 RBI Certification</li><li>API 510 / 570 preferred</li><li>Fitness-for-Service (API 579) exposure preferred</li></ul><p><b>Preferred Industry Experience</b></p><br><ul><li>Oil &amp; Gas operators in the Middle East region</li><li>Upstream production facilities</li><li>Offshore operations</li><li>Gas processing plants</li><li>Refineries and petrochemical facilities</li><li>LNG and industrial energy operations</li></ul><p><b>Key Skills &amp; Competencies</b></p><br><ul><li>Corrosion engineering and integrity management</li><li>Risk-Based Inspection (RBI)</li><li>Wall thickness monitoring and degradation analysis</li><li>Fitness-for-Service (FFS)</li><li>Integrity data interpretation and analytics validation</li><li>Inspection strategy optimization</li><li>Root Cause Analysis (RCA)</li><li>Technical governance and stakeholder engagement</li><li>Cross-functional collaboration and advisory capability</li></ul><p><b>Services at AVEVA</b></p><br><p>Our dynamic global team of 700+ engineers, developers, consultants, solution architects and project managers are at the forefront of delivering AVEVA cutting-edge solutions to customers. The work is complex and technical, but immensely rewarding: we empower customers to harness the full transformative potential of AVEVA’s solutions. If you’re analytical, pragmatic, and driven to make a tangible impact on the sustainability of the industrial sector, our team is the perfect place for you.</p><br><p>Find out more: <u>https://www.aveva.com/en/about/careers/</u></p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

Additional Information<br><br>Job Number 26077081<br><br>Job Category Engineering & Facilities<br><br>Location West Crescent, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 2 years of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Purpose Provide technical and functional support for insurance business applications, ensuring the stability, availability, and performance of core insurance systems. Act as the primary point of contact between business users, vendors, and IT teams to resolve application issues and support operational efficiency. Key Responsibilities Provide first and second-level support for insurance applications, including policy administration, underwriting, claims, customer portals, and related systems. Investigate, troubleshoot, and resolve application incidents and service requests within agreed SLAs. Monitor application performance and identify potential issues before they impact business operations. Support policy issuance, endorsements, renewals, claims processing, and other insurance operational workflows from a systems perspective. Coordinate with software vendors and development teams for bug fixes, enhancements, and system upgrades. Perform user acceptance testing (UAT) and assist in implementing new releases and system changes. Maintain application documentation, user guides, and operational procedures. Manage user access, permissions, and security controls in accordance with company policies. Analyze system logs and database records to identify root causes of application issues. Support integration between insurance systems and external platforms. Provide end-user training and technical guidance when required. Ensure compliance with IT governance, information security standards, and regulatory requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Relevant certifications in IT support, databases, or insurance systems are an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Diagnose engine mechanical faults accurately before dismantling.</p></li><li><p>Carry out engine repair, timing work, cylinder head work, gasket replacement, oil leak repairs, overheating repairs, and complete engine overhaul jobs.</p></li><li><p>Work on Mercedes-Benz engines and other European brands including BMW, Audi, Land Rover, and similar vehicles.</p></li><li><p>Perform compression tests, leak-down tests, cooling system pressure tests, oil pressure checks, and mechanical inspections.</p></li><li><p>Identify root causes of engine failures such as overheating, oil starvation, timing issues, coolant/oil mixing, misfires, compression loss, and abnormal engine noise.</p></li><li><p>Dismantle and assemble engines using correct procedures, tools, torque specifications, timing tools, and cleanliness standards.</p></li><li><p>Inspect engine components including cylinder head, pistons, valves, timing chain, guides, camshafts, crankshaft, bearings, oil pump, and related parts.</p></li><li><p>Carry out engine timing accurately and verify timing before starting the engine.</p></li><li><p>Use diagnostic tools to support mechanical diagnosis before and after repair.</p></li><li><p>Communicate repair findings clearly to the service advisor/workshop team.</p></li><li><p>Support junior technicians when required.</p></li><li><p>Maintain workshop cleanliness, tool discipline, and quality control standards.</p></li><li><p>Carry out post-repair checks, road tests, and final inspections to reduce comebacks.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The right candidate should be a technician with real mechanical sense, not only a parts replacer. He should be able to understand why an engine failed, identify the actual root cause, and recommend the correct repair method. We are looking for someone who values proper diagnosis, correct repair procedures, cleanliness, and long-term reliability.</p><p></p></section>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>1</span></strong></p><br> <p><strong><span>تفاصيل الوظيفة</span></strong></p><br> <br> <p><strong><span>المسمى الوظيفي</span></strong></p><br> <p><span>مهندس بنية تحتية ذكاء اصطناعي أول</span></p><br> <br> <p><strong><span>القسم</span></strong></p><br> <p><span>التكنولوجيا</span></p><br> <p><strong><span>القسم</span></strong></p><br> <p><span>هندسة المؤسسات </span></p><br> <p><strong><span>الوحدة</span></strong></p><br> <p><span>NA </span></p><br> <br> <p><strong><span>المشرف المباشر</span></strong></p><br> <p><span>رئيس قسم هندسة المؤسسات</span></p><br> <br> <p><strong><span>التقارير المباشرة</span></strong></p><br> <p><span>NA</span></p><br> <br> <p><strong><span>2</span></strong></p><br> <p><strong><span>هدف الدور</span></strong></p><br> <br> <p><span>تصميم، هندسة، وحوكمة منصات بنية تحتية مؤسسية تدعم أعباء العمل التقليدية وعبء العمل المعزز بالذكاء الاصطناعي. قيادة تطوير بنى في البنية التحتية السحابية والهجينة تكون قابلة للتوسع وآمنة ومرنة وعالية الأداء والتي تمكّن الذكاء الاصطناعي (AI)، التعلم الآلي (ML)، الذكاء الاصطناعي التوليدي (GenAI)، تحليلات البيانات، والتطبيقات المؤسسية بما يتوافق مع استراتيجية التقنية والحوكمة ومبادئ الهندسة في DCT."</span></p><br> <p><span>يركز الدور على البنية التحتية والسحابة والمنصة والشبكات والأمان والحوسبة والتخزين والقدرات التشغيلية اللازمة لدعم اعتماد الذكاء الاصطناعي عبر المؤسسة، مع ضمان الاعتمادية والأداء وتحسين التكلفة والامتثال.</span></p><br> <br> <p><strong><span>3</span></strong></p><br> <p><strong><span>المسؤوليات الأساسية</span></strong></p><br> <br> <p><strong><span>استراتيجية وبناء بنية تحتية</span></strong></p><br> <ul> <li><span>تطوير والحفاظ على معماريات بنية تحتية مؤسسية تدعم المتطلبات التجارية والتقنية الحالية والمستقبلية، بما في ذلك عبء عمل AI وتحليلات متقدمة.</span></li> <li><span>تحديد معايير البنية التحتية والمرجعيات والخرائط التقنية التي تغطي السحابة، والسحابة الهجينة، والشبكات، والتخزين، والحوسبة، ومنصات الحاويات، وقدرات بنية AI.</span></li> <li><span>التعاون مع فرق الهندسة المؤسسية والبنية التحتية والأمان والبيانات والرقمية لضمان جاهزية البنية التحتية لمبادرات الذكاء الاصطناعي.</span></li> <li><span>تقييم والتوصية بالتقنيات التحتية وخدمات السحابة وبيئات GPUs والتخدمات المنصة التي تدعم اعتماد AI المؤسسي.</span></li> <li><span>ضمان توافق بنية المعمارية التحتية مع المتطلبات الأمنية والحوكمة والتشغيل والامتثال.</span></li> </ul> <p><strong><span>تمكين بنية AI التحتية</span></strong></p><br> <ul> <li><span>تصميم وحوكمة منصات بنية تحتية تدعم AI وتعلم الآلة والتوليد الذكاء الاصطناعي وعبء العمل المكثف للبيانات.</span></li> <li><span>تصميم بنية سحابية ومحلية مدعومة بـ GPU لدعم تدريب النماذج وتفسيرها ونشر خدمات AI.</span></li> <li><span>تصميم بيئات قابلة للتوسع تدعم خدمات Azure AI وAzure OpenAI وAzure Machine Learning وAI Foundry والمنصات المرتبطة بـ AI.</span></li> <li><span>تحديد متطلبات البنية التحتية لـ Retrieval-Augmented Generation (RAG) وقواعد بيانات المتجهات والمساعدين الاصطناعيين وحلول الأتمتة الذكية.</span></li> <li><span>ضمان نشر عبء العمل AI باستخدام معايير البنية المؤسسية والأمان والشبكات والتشغيل.</span></li> </ul> <p><strong><span>هندسة السحابة والمنصة</span></strong></p><br> <ul> <li><span>قيادة تصميم وتنفيذ حلول بنية AI(native) سحابية مع مراعاة القابلية للتوسع والتوفر والأمان والأداء والكفاءة التشغيلية.</span></li> <li><span>دفع اعتماد البنية التحتية ككود (IaC) والأتمتة والتقنيات الحاوية وهندسة المنصة كأفضل الممارسات.</span></li> <li><span>تقديم الإرشاد الفني حول Kubernetes وDocker ومنصات السحابة ونماذج نشر بنية AI.</span></li> <li><span>دعم تطور ممارسات DevSecOps لتمكين التزويد الآلي للبنية وتفوق التشغيل.</span></li> </ul> <p><strong><span>إدارة البنية التحتية</span></strong></p><br> <ul> <li><span>تحديد أحجام البنية وتخصيص الموارد وتحسين الأداء واستراتيجيات إدارة التكاليف لأعباء العمل المؤسسية وAI.</span></li> <li><span>التعاون مع فرق التشغيل لضمان موثوقية البنية واستمرارية الخدمة.</span></li> </ul> <p><strong><span>الأمان والاعتماد والأداء</span></strong></p><br> <ul> <li><span>تصميم معماريات بنية تحتية آمنة تدعم التطبيقات المؤسسية وأعباء عمل AI.</span></li> <li><span>ضمان تنفيذ الضوابط المناسبة لإدارة الهوية وأمن الشبكات وحماية البيانات والتشفير وعزل عبء العمل.</span></li> <li><span>تحديد وتنفيذ استراتيجيات التوفر العالي والتعافي من الكوارث والنسخ الاحتياطي واستمرارية الأعمال.</span></li> <li><span>مراقبة وتقييم أداء بنية AI وتحديد فرص التحسين والتحديث.</span></li> <li><span>دعم ممارسات FinOps ومبادرات تحسين تكلفة السحابة عبر البنية ومنصات AI.</span></li> </ul> <p><strong><span>النشاط المشترك</span></strong></p><br> <ul> <li><span>ضمان نشر فعّال لاستراتيجية الوظيفة في خطط العمل لضمان المحاذاة الرأسية والتكامل الأفقي مع استراتيجيات الأقسام الأخرى ذات الصلة.</span></li> <li><span>قيادة تحديد فرص التحسين المستمر واستدامة الأنظمة والعمليات والممارسات مع مراعاة المعايير العالمية وإنتاجية التحسين وتقليل التكلفة.</span></li> <li><span>أداء أي واجبات ومسؤوليات أخرى ذات صلة بالدور بناءً على طلب المدير المباشر.</span></li> <li><span>إدارة وضمان تطبيق سياسات وإجراءات وضوابط وظيفية تغطي جميع مجالات نشاط القسم المعين بحيث تتحقق جميع المتطلبات الإجرائية والتشريعية مع تقديم خدمة عالية الجودة وذات تكلفة فعّالة.</span></li> <li><span>اتباع جميع السياسات والعمليات والإجراءات القياسية والتعليمات ذات الصلة بالأقسام حتى يتم العمل بطريقة محكومة ومتسقة.</span></li> <li><span>إظهار الامتثال لقيم وأخلاق المنظمة في جميع الأوقات لدعم تأسيس ثقافة قائمة على القيمة داخل المنظمة</span></li> <li><span>المساهمة في تحديد فرص التحسين المستمر واستدامة الأنظمة والعمليات والممارسات مع مراعاة المعايير العالمية وتحسين الإنتاجية وتقليل التكلفة.</span></li> </ul> <br> <p><strong><span>4</span></strong></p><br> <p><strong><span>الاتصال والعلاقات التجارية</span></strong></p><br> <br> <p><strong><span>داخلي</span></strong></p><br> <ul> <li><span>أقسام التكنولوجيا الداخلية</span></li> <li><span>القطاعات/ الأقسام المعنية في DCT </span></li> </ul> <p><strong><span>خارجي</span></strong></p><br> <ul> <li><span>الموردون الأساسيون والإمدادات</span></li> <li><span>جهات حكومية</span></li> <li><span>مقدمو الخدمات وشركات الاستشارات &nbsp;&nbsp;</span></li> </ul> <br> </div>

Company Description<br>Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various GPUs and accelerators hardware, and facilitates seamless integration and scalability for enterprise AI applications. Open Innovation AI focuses on optimizing and simplifying AI workload management and making AI technologies accessible to organizations of all sizes. With its innovative solutions, companies can reduce operational costs, accelerate time to value, and maximize their return on investment, ensuring that their AI strategies contribute directly to enhanced business outcomes<br>Role Overview:<br>The Service Desk Lead is responsible for establishing and leading the Service Desk team, including defining support workflows, communication channels, triage procedures, and service-level alignment. This role ensures the delivery of high-quality customer support through well-structured processes, effective coordination with L1/L2/L3 teams, and continuous improvement of operational efficiency. <br>The Service Desk Lead will set up and supervise support channels, ensure consistent triage and ticket handling, and oversee smooth coordination across support levels. The role requires exceptional communication skills as the primary competency, along with strong operational discipline, and the ability to build a customer-focused service culture<br>Role Responsibilities: <br>Lead the Service Desk team, including establishing and fine-tuning processes, workflows, SLAs, ticket categorization, and support-level handoffs. Set up and manage support channels such as Jira Service Management, email queues, phone/hotline support, and monitoring-alert integrations. Develop and maintain triage procedures to ensure efficient prioritization and routing of tickets across L1–L3 teams. Lead daily Service Desk operations including ticket assignment, workload balancing, and SLA adherence. Create and maintain SOPs, runbooks, and user guides that support consistent and high-quality support operations. Monitor service performance dashboards, KPIs, and ticket trends to identify improvement opportunities and ensure high communication standards in all interactions. Conduct regular quality reviews of ticket handling, response accuracy, and clarity of communication across the team. Support onboarding and continuous training of L1/L2 engineers on Service Desk workflows, communication protocols, and tool usage. Maintain and enhance the knowledge base to ensure accurate, accessible troubleshooting guides and service documentation. Coordinate with Technical Operations, Engineering, and Product teams to ensure efficient is-sue resolution and alignment on support processes. Prepare weekly and monthly Service Desk performance reports for management, focusing on service quality, communication effectiveness, and operational KPIs. Drive continuous improvement initiatives to enhance support efficiency, user experience, and overall operational maturity.<br>Required Qualification, Experience, Competence and Certifications <br>Bachelor’s degree in preferably Computer Science, Information Technology, Engineering, or a related field.5+ years of experience in IT Service Desk, technical support, or service operations roles. Experience in building or leading a Service Desk function is a significant advantage. Outstanding communication skills, both written and verbal, with the ability to manage expectations, ensure clarity, and maintain high-quality interactions across teams and customers. Hands-on experience with ITSM tools such as Jira Service Management, Service Now, or similar platforms. Strong understanding of ITIL practices (incident, request, problem, and change management). Demonstrated ability to design and document SOPs, workflows, and knowledge base articles. Analytical mindset with experience monitoring SLAs, KPIs, and operational metrics. Leadership capability with experience coaching or guiding L1/L2 support engineers. Ability to work collaboratively with cross-functional teams including Engineering, Operations, and Product. Certifications such as ITIL Foundation or HDI Support Center Lead (SCL) are preferred<br>Reporting To: Senior Manager – Technical Operations

Job Description<br><br>Job Title: Java Quality Assurance Lead<br><br>Job Type: Contract<br><br>Location: Remote<br><br>About This Role<br><br>In this hourly, remote contractor role, you will work as a Java Quality Assurance Lead to oversee quality, consistency, and trainer performance across Java AI training projects. You will review AI-generated Java code and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure contributors follow expected quality standards. You will assess work for code correctness, compile-time validity, runtime behavior, object-oriented design, API usage, debugging accuracy, readability, maintainability, performance, security, test coverage, formatting, instruction-following, and adherence to project-specific rubrics. This role requires strong Java expertise, English communication skills, excellent attention to detail, and the ability to manage quality workflows across remote technical teams. This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Java quality leadership will help ensure Java training data is accurate, executable, idiomatic, secure, clearly explained, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.<br><br>Your profile<br><br>Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or equivalent professional software engineering experience. Strong grasp of English to follow guidelines, communicate with teams, and provide clear technical feedback.3+ years of professional experience in Java development, backend engineering, enterprise software, JVM systems, code review, software QA, or technical mentoring. Strong understanding of Java fundamentals such as OOP, collections, generics, streams, lambdas, exceptions, concurrency, annotations, JVM behavior, memory management, modules/packages, and modern Java features. Ability to evaluate Java content against detailed rubrics and identify issues such as non-compilable code, incorrect logic, poor exception handling, unsafe concurrency, weak object modeling, inefficient algorithms, hallucinated APIs, or incomplete explanations. Familiarity with common Java ecosystems and tools such as Spring Boot, Maven, Gradle, JUnit, Mockito, Hibernate/JPA, REST APIs, JDBC, Intelli J/Eclipse, Docker, Git Hub, CI/CD, logging, and profiling tools is preferred. Experience leading or supporting remote teams of trainers, annotators, reviewers, engineers, coding mentors, or QAs is strongly preferred. Comfortable working in fast-moving remote environments using Discord, Google Sheets, Google Docs, trackers, dashboards, Git Hub, and project management systems. Highly organized and able to maintain style guides, trackers, FAQs, onboarding materials, honeypots, calibration tasks, and quality documentation. Experience with AI training, data annotation, LLM evaluation, code QA, or rubric-based code review is a strong plus.<br><br>Key responsibilities<br><br>Quality monitoring: Spot-check Java items, identify quality issues, provide feedback through DMs, and escalate recurring or critical issues. Code review: Evaluate AI-generated Java code, Spring/backend snippets, debugging responses, algorithmic solutions, tests, architecture explanations, and step-by-step reasoning. Trainer and QA communication: Update contributors on Discord about guideline changes, workflow updates, and Java-specific review standards. Question handling: Respond to questions around Java syntax, OOP design, collections, streams, concurrency, exceptions, Spring Boot, testing, security, and rubric interpretation. Trainer/QA activation management: DM inactive contributors, track follow-ups, and flag availability issues. Documentation: Create and maintain Java style guides, trackers, FAQs, examples, honeypots, calibration tasks, and onboarding materials. Onboarding and training: Run onboarding/training calls for Java contributors. Risk and security review: Flag insecure, misleading, non-compilable, inefficient, or non-production-ready Java recommendations. Process improvement: Identify recurring quality gaps and improve QA workflows.

Job Description<br><br>Job Title: Java Quality Assurance Lead<br><br>Job Type: Contract<br><br>Location: Remote<br><br>About This Role<br><br>In this hourly, remote contractor role, you will work as a Java Quality Assurance Lead to oversee quality, consistency, and trainer performance across Java AI training projects. You will review AI-generated Java code and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure contributors follow expected quality standards. You will assess work for code correctness, compile-time validity, runtime behavior, object-oriented design, API usage, debugging accuracy, readability, maintainability, performance, security, test coverage, formatting, instruction-following, and adherence to project-specific rubrics. This role requires strong Java expertise, English communication skills, excellent attention to detail, and the ability to manage quality workflows across remote technical teams. This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Java quality leadership will help ensure Java training data is accurate, executable, idiomatic, secure, clearly explained, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.<br><br>Your profile<br><br>Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or equivalent professional software engineering experience. Strong grasp of English to follow guidelines, communicate with teams, and provide clear technical feedback.3+ years of professional experience in Java development, backend engineering, enterprise software, JVM systems, code review, software QA, or technical mentoring. Strong understanding of Java fundamentals such as OOP, collections, generics, streams, lambdas, exceptions, concurrency, annotations, JVM behavior, memory management, modules/packages, and modern Java features. Ability to evaluate Java content against detailed rubrics and identify issues such as non-compilable code, incorrect logic, poor exception handling, unsafe concurrency, weak object modeling, inefficient algorithms, hallucinated APIs, or incomplete explanations. Familiarity with common Java ecosystems and tools such as Spring Boot, Maven, Gradle, JUnit, Mockito, Hibernate/JPA, REST APIs, JDBC, Intelli J/Eclipse, Docker, Git Hub, CI/CD, logging, and profiling tools is preferred. Experience leading or supporting remote teams of trainers, annotators, reviewers, engineers, coding mentors, or QAs is strongly preferred. Comfortable working in fast-moving remote environments using Discord, Google Sheets, Google Docs, trackers, dashboards, Git Hub, and project management systems. Highly organized and able to maintain style guides, trackers, FAQs, onboarding materials, honeypots, calibration tasks, and quality documentation. Experience with AI training, data annotation, LLM evaluation, code QA, or rubric-based code review is a strong plus.<br><br>Key responsibilities<br><br>Quality monitoring: Spot-check Java items, identify quality issues, provide feedback through DMs, and escalate recurring or critical issues. Code review: Evaluate AI-generated Java code, Spring/backend snippets, debugging responses, algorithmic solutions, tests, architecture explanations, and step-by-step reasoning. Trainer and QA communication: Update contributors on Discord about guideline changes, workflow updates, and Java-specific review standards. Question handling: Respond to questions around Java syntax, OOP design, collections, streams, concurrency, exceptions, Spring Boot, testing, security, and rubric interpretation. Trainer/QA activation management: DM inactive contributors, track follow-ups, and flag availability issues. Documentation: Create and maintain Java style guides, trackers, FAQs, examples, honeypots, calibration tasks, and onboarding materials. Onboarding and training: Run onboarding/training calls for Java contributors. Risk and security review: Flag insecure, misleading, non-compilable, inefficient, or non-production-ready Java recommendations. Process improvement: Identify recurring quality gaps and improve QA workflows.

Job Description<br><br>Job Title: Arabic Quality Assurance Lead<br><br>Job Type: Contract<br><br>Location: Remote<br><br>About This Role<br><br>In this hourly, remote contractor role, you will work as an Arabic Quality Assurance Lead to oversee quality, consistency, and trainer performance across Arabic AI training projects. You will review AI-generated Arabic content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards. You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently. This role requires strong Arabic and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams. This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Arabic quality leadership will directly help improve the world’s premier AI models by ensuring that Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.<br><br>Your Profile<br><br>Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field. Native or near-native Arabic proficiency with strong reading and writing skills. Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.3+ years of professional experience in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows. Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variation. Ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology. Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred. Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems. Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation. Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.<br><br>Key Responsibilities<br><br>Quality monitoring: Spot-check Arabic items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues. Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations. Question handling: Respond to trainer/QA questions clearly and promptly, especially around Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context. Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed. Documentation: Create and maintain Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials. Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements. Quality alignment: Ensure all trainers and QAs apply Arabic language guidelines consistently and understand updates as projects evolve. Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Arabic-language projects.

Job Description<br><br>Job Title: Arabic Quality Assurance Lead<br><br>Job Type: Contract<br><br>Location: Remote<br><br>About This Role<br><br>In this hourly, remote contractor role, you will work as an Arabic Quality Assurance Lead to oversee quality, consistency, and trainer performance across Arabic AI training projects. You will review AI-generated Arabic content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards. You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently. This role requires strong Arabic and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams. This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Arabic quality leadership will directly help improve the world’s premier AI models by ensuring that Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.<br><br>Your Profile<br><br>Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field. Native or near-native Arabic proficiency with strong reading and writing skills. Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.3+ years of professional experience in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows. Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variation. Ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology. Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred. Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems. Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation. Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.<br><br>Key Responsibilities<br><br>Quality monitoring: Spot-check Arabic items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues. Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations. Question handling: Respond to trainer/QA questions clearly and promptly, especially around Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context. Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed. Documentation: Create and maintain Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials. Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements. Quality alignment: Ensure all trainers and QAs apply Arabic language guidelines consistently and understand updates as projects evolve. Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Arabic-language projects.

Job Description<br><br>Job Title: Arabic Quality Assurance Lead<br><br>Job Type: Contract<br><br>Location: Remote<br><br>About This Role<br><br>In this hourly, remote contractor role, you will work as an Arabic Quality Assurance Lead to oversee quality, consistency, and trainer performance across Arabic AI training projects. You will review AI-generated Arabic content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards. You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently. This role requires strong Arabic and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams. This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Arabic quality leadership will directly help improve the world’s premier AI models by ensuring that Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.<br><br>Your Profile<br><br>Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field. Native or near-native Arabic proficiency with strong reading and writing skills. Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.3+ years of professional experience in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows. Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variation. Ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology. Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred. Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems. Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation. Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.<br><br>Key Responsibilities<br><br>Quality monitoring: Spot-check Arabic items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues. Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations. Question handling: Respond to trainer/QA questions clearly and promptly, especially around Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context. Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed. Documentation: Create and maintain Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials. Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements. Quality alignment: Ensure all trainers and QAs apply Arabic language guidelines consistently and understand updates as projects evolve. Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Arabic-language projects.