وظائف مدير العمليات في الإمارات
١٨٧٨٦ وظائف شاغرة
الإمارات - Abu Dhabi Emirate
Enterprise Sales Manager Company Description Auberon Technology is an Operational Intelligence company helping organizations transform complex operations into connected, intelligent ecosystems. Our flagship platform, Optima, is an Integrated Smart Facility Management (ISFM) and Operational Intelligence platform that enables organizations to manage assets, maintenance, workforce, energy, space, compliance, and service operations through a single, integrated solution. Our AI-powered education platform, Tara, is redefining digital learning through intelligent automation and personalized education. Serving organizations across healthcare, government, airports, education, real estate, utilities, and critical infrastructure, Auberon combines AI, IoT, enterprise integration, and advanced analytics to help clients improve operational performance, reduce costs, enhance sustainability, and make smarter decisions. At Auberon, you'll work alongside experienced industry professionals, cutting-edge technologies, and customers who are shaping the future of intelligent operations. Role Description We are looking for an ambitious and consultative Enterprise Sales Manager to drive business growth across the UAE and wider GCC region. This role is responsible for identifying new business opportunities, developing executive relationships, and positioning Auberon's solutions as strategic platforms that solve complex operational challenges. You will own the complete enterprise sales lifecycle—from market development and lead generation through solution consulting, proposal development, commercial negotiations, and contract closure. Success in this role requires the ability to engage C-level executives, understand customer business objectives, and translate operational challenges into compelling technology solutions. Working closely with our Product, Marketing, Consulting, and Delivery teams, you will help shape go-to-market strategies, contribute market intelligence, and ensure a seamless customer experience from initial engagement through long-term account growth. This is an excellent opportunity for an experienced enterprise technology salesperson who enjoys consultative selling, building long-term customer relationships, and contributing directly to the growth of an innovative technology company. Key Responsibilities Develop and execute strategic sales plans to achieve and exceed annual revenue targets. Identify, qualify, and pursue new enterprise opportunities across healthcare, government, airports, education, real estate, utilities, manufacturing, and other key industries. Build and maintain a healthy sales pipeline using structured sales methodologies and CRM best practices. Engage C-level executives, business leaders, facility management teams, and IT stakeholders to understand operational challenges and business priorities. Conduct discovery workshops, solution presentations, executive demonstrations, and value-based sales engagements. Prepare high-quality commercial proposals, tenders, RFP responses, and business cases. Lead commercial negotiations and contract discussions through to successful closure. Collaborate with Pre-Sales, Product, Marketing, and Delivery teams to develop customer-focused solutions. Maintain strong relationships with existing customers, identifying opportunities for expansion, upselling, and cross-selling. Represent Auberon at industry conferences, exhibitions, networking events, and customer engagements. Provide accurate sales forecasting, pipeline reporting, competitor intelligence, and market feedback to senior management. Maintain a customer-first approach while consistently demonstrating integrity, professionalism, and ethical sales practices. Qualifications & Experience Essential5–10 years of successful enterprise B2B sales experience. Demonstrated success selling enterprise software, Saa S, digital transformation, or technology solutions. Proven ability to achieve or exceed annual sales quotas. Strong consultative and solution-selling skills. Experience managing complex sales cycles involving multiple stakeholders. Excellent presentation, negotiation, and communication skills. Strong business acumen with the ability to communicate ROI and business value to senior executives. Experience using CRM platforms such as Salesforce, Hub Spot, Microsoft Dynamics, or similar. Bachelor's degree in Business, Engineering, Information Technology, Marketing, or a related discipline. Preferred Experience in one or more of the following industries:Integrated Workplace Management Systems (IWMS) CAFM / CMMS / ISFMEnterprise Asset Management (EAM) Smart Buildings Digital Twins IoT Platforms Facility Management Property Technology (Prop Tech) Enterprise Saa SERP or Enterprise Software Experience selling to sectors such as healthcare, government, airports, education, real estate, or critical infrastructure will be highly regarded. Knowledge of public sector procurement, enterprise tenders, and RFP processes within the UAE or GCC is advantageous. What You'll Bring A passion for solving business problems through technology. Strong commercial and strategic thinking. Confidence engaging with C-suite executives and senior decision-makers. Self-motivation, resilience, and a results-driven mindset. Excellent relationship-building and networking skills. A collaborative approach to working across technical and commercial teams. Curiosity, continuous learning, and adaptability in a fast-growing technology environment. Why Join Auberon? At Auberon, you won't just sell software—you'll help organizations transform the way they manage their operations. You'll have the opportunity to work with market-leading technologies across Operational Intelligence, Integrated Smart Facility Management, AI, IoT, and Digital Transformation while contributing to projects that improve hospitals, airports, universities, government facilities, and smart cities throughout the region. If you're passionate about enterprise technology, enjoy solving complex business challenges, and want to be part of a company shaping the future of intelligent operations, we'd love to hear from you.
Mediclinic International
الإمارات
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>تاريخ الإغلاق: <br>عدد الوظائف: 1<br>اسم التوظيف: سيفا كريشنا بوندا <br>رقم المرجع: 71771 </p><br>
<p> Mediclinic City Hospital | دبي | الإمارات العربية المتحدة</p><br><b>الغرض الرئيسي من الوظيفة</b> <br><p>مدير علاقات العملاء – المجموعة هو عضو رئيسي في فريق القيادة العليا للمجموعة المسؤول عن تنفيذ وتوطين استراتيجية تجربة العميل للمؤسسة ضمن مجموعة محددة من المنشآت. يضمن الدور توافق جميع الخدمات الموجهة نحو المرضى مع قيم Mediclinic وثقافتها ومعايير الخدمة لتقديم تجربة سلسة ومتعاطفة وآمنة.</p><br>
<p><span>يقود المدير فريق من محترفي علاقات العملاء عبر المجموعة، ويعمل على تحسين الخدمة، وإدارة الملاحظات والشكاوى المعقدة، ودعم تدريب الموظفين، والتعاون عبر الأقسام لضمان مستويات عالية من رضا وولاء العملاء.</span></p><br><br><br><b>مجالات المسؤولية الرئيسية</b> <br><p>1 تنفيذ استراتيجية تجربة العميل على مستوى المجموعة وتحقيق الأداء</p><br>
<p>توطين وتنفيذ استراتيجية CX الإقليمية لتناسب احتياجات المجموعة المحددة</p><br>
<p>مراقبة وإدارة مؤشرات أداء تجربة العميل (مثلاً NPS، الشكاوى، المجاملات)</p><br>
<p>استشارة مدير مستشفى المجموعة وSLT حول أولويات الخدمة ونقاط الألم. <span>مواءمة خدمات المستشفى وقسماته مع معايير Mediclinic المتمركزة حول العميل</span></p><br>
<p><br>2 إدارة فريق تجربة العميل والعمليات</p><br>
<p>نموذج يحتذى به في طريقة Mediclinic</p><br>
<p>قيادة وتطوير فريق CX (خدمات الدعم، الضباط، المنسقين)</p><br>
<p>الإشراف على معالجة وحل جميع شكاوى المرضى والحالات المعقدة</p><br>
<p>ضمان الالتزام بمعايير تواصل مع العميل وبروتوكولات التصعيد</p><br>
<p>الحفاظ على الوثائق والمساءلة عن استرداد الخدمة<br>3 دفع ثقافة طريقة Mediclinic وتفاعل العاملين</p><br>
<p>توجيه فريق CX والموظفين الأماميين في سلوكيات الخدمة ومهارات التواصل</p><br>
<p>إجراء جولات الخدمة، وعمليات تدقيق المشتري الغامض، وتقديم التغذية الراجعة في التدريب</p><br>
<p>تعزيز ثقافة اللطف والتعاطف والملكية في تقديم الخدمة بشكل شخصي، واستباقي ومحترф</p><br>
<p>الشراكة مع الموارد البشرية والتدريب لدمج مبادرات ثقافة الخدمة</p><br>
<p><br>4 قيادة الحملات المحلية وتحسينات الرحلة</p><br>
<p>تنفيذ تحسينات مسار المرضى مصممة لتلبية احتياجات المجموعة</p><br>
<p>إطلاق حملات CX خاصة بالمنشأة بالتعاون مع المكتب الإقليمي</p><br>
<p>تنسيق مشاريع الخدمة المحلية وضمان توثيق النتائج</p><br>
<p>خدمة كحلقة وصل رئيسية مع التسويق لصورة العلامة والرسائل الداخلية</p><br>
<p><br>5 تمثيل تجربة العميل في SLT وفي اللجان متعددة الوظائف</p><br><br><br><b>التعليم المطلوب</b> <br><p>درجة البكالوريوس في إدارة الرعاية الصحية، إدارة الأعمال، أو مجال ذي صلة</p><br>
<p>التعليم المرغوب: <br>تدريب دراسات عليا في التميز في الخدمة، <br>إدارة الخبرة، أو مجالات ذات صلة.</p><br>
<br><br><b>الخبرة المطلوبة</b> <br><p>خبرة لا تقل عن 5 سنوات في عمليات الرعاية الصحية أو تجربة العميل، مع أكثر من سنتين في دور قيادي يدير أشخاص وأداء<br>خبرة في قيادة تقديم خدمات متعددة التخصصات ومبادرات مشاركة العملاء</p><br>
<p>الخبرة المرغوبة:</p><br>
<p>منصات رضا العملاء (مثلاً Cemplicity، Press Ganey، أو غيرها)<br>خبرة قيادية في علاقات العملاء في صناعة الضيافة <br>العمل عبر عمليات متعددة المواقع</p><br><br><br><b>المهارات والمعرفة الوظيفية المطلوبة</b> <br><ul><li>القدرة على بناء علاقات عملاء استثنائية
</li><li>فطنة الأعمال والقدرة على التفاعل مع عميل الشركات
</li><li>تصميم تجربة العميل
</li><li>مبادئ إشراك وتجربة العميل
</li><li>خبرة ومهارات تجربة العميل في الرعاية الصحية
</li><li>إدارة المعطيات المرتبطة بتجربة العميل ووسائل المشاركة الأخرى
</li><li>مبادئ الاتصال والتسويق والتفاعل مع العميل وإدارة السمعة
</li><li>مهارات الاتصال الشفوي والكتابي باللغة الإنجليزية (العربية ستكون ميزة)
</li><li>إدارة الشكاوى ومبادئ تجربة المريض ذات الصلة
</li><li>تفسير NPS وخطة العمل
</li><li>معرفة شاملة بمناهج ومبادئ وأدوات التحسين المستمر (مثلاً Lean، TOC، WCM، Kaizen، 5S، Value Stream Mapping، Kanban، إلخ)
</li><li>إدارة التغيير والتنفيذ</li><li>التدريب والتوجيه</li></ul><br><br><p>سيتم النظر في جميع المتقدمين مع الإقرار بأن الأفضلية ستُعطى للمجموعات المحددة وفقاً لبرنامج الإمارات العربية المتحدة لتوطين الوظائف. إذا رغبت في النمو معنا، قدم الآن وكن جزءاً من عائلة mediclinic الشرق الأوسط</p><br>
</div>
Mediclinic International
الإمارات
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>تاريخ الإغلاق: <br>عدد الوظائف: 1<br>اسم المُجند: سيفا كريشنا بوندا <br>رقم المرجع: 71746 </p><br>
<p>مِدِكلينك مستشفى طريق المطار | أبوظبي | الإمارات العربية المتحدة</p><br><b>الغاية الرئيسية للوظيفة</b> <br><p>مدير العلاقات مع العملاء – المجموعة هو عضو رئيسي في فريق القيادة العليا للمجموعة مسؤول عن تنفيذ وتوطين استراتيجية تجربة العميل للمؤسسة ضمن مجموعة محددة من المرافق. يضمن الدور أن جميع الخدمات المباشرة للمرضى متوافقة مع قيم ومهارات وثوابت Mediclinic لتقديم تجربة سلسة ومتعاطفة وآمنة.</p><br>
<p><span>يقود المدير فريقاً من محترفي العلاقات مع العملاء عبر المجموعة، يدفع تحسين الخدمة، يدير التعليقات والشكاوى المعقدة، يدعم تدريب الموظفين، ويتعاون عبر الأقسام لضمان مستويات عالية من رضا العميل وولائه.</span></p><br><br><br><b>مناطق المسؤولية الأساسية</b> <br><p>1 تنفيذ استراتيجية تجربة العميل على مستوى المجموعة والأداء</p><br>
<p>وضع استراتيجية تجربة العميل الإقليمية وتنفيذها لتناسب احتياجات المجموعة</p><br>
<p>مراقبة وإدارة مؤشرات أداء تجربة العميل (مثلاً NPS، الشكاوى، الثناء)</p><br>
<p>نصح مدير المستشفى في المجموعة وSLT بالأولويات الخدمية ونقاط الألم. <span>مواءمة خدمات المستشفى وأقسامه مع معايير Mediclinic المتمركزة حول العميل</span></p><br>
<p><br>2 إدارة فريق تجربة العميل والعمليات</p><br>
<p>أنموذج طريقة Mediclinic</p><br>
<p>قيادة وتطوير فريق تجربة العميل (خدمات الدعم، الضباط، المنسقين)</p><br>
<p>الإشراف على معالجة وحل جميع شكاوى المرضى والحالات المعقدة</p><br>
<p>ضمان الامتثال لمعايير التواصل مع العميل وبروتوكولات التصعيد</p><br>
<p>الحفاظ على الوثائق والمساءلة عن استرداد الخدمة<br>3 قيادة ثقافة Mediclinic ونشاط الموظفين</p><br>
<p>توجيه فريق تجربة العميل والموظفين في خطوط الخدمة ومهارات التواصل</p><br>
<p>إجراء جولات الخدمة وتدقيق المشترين الغامضين وتغذية راجعة تدريبية</p><br>
<p>تعزيز ثقافة اللطف والتعاطف والملكية في تقديم الخدمة بشكل شخصي واستباقي واحترافي </p><br>
<p>التعاون مع الموارد البشرية والتدريب لدمج مبادرات ثقافة الخدمة</p><br>
<p><br>4 قيادة الحملات المحلية وتحسين الرحلة</p><br>
<p>تنفيذ تحسينات رحلة المريض مصممة لتلبية احتياجات المجموعة</p><br>
<p>إدارة حملات CX خاصة بالمرفق بالتعاون مع المكتب الإقليمي</p><br>
<p>تنسيق مشاريع خدمة محلية وضمان توثيق النتائج</p><br>
<p>العمل كحلقة وصل رئيسية مع التسويق من أجل سمعة العلامة والرسائل الداخلية</p><br>
<p><br>5 تمثيل تجربة العميل في SLT واللجان المتعددة الوظائف</p><br><br><br><b>التعليم المطلوب</b> <br><p>درجة البكالوريوس في إدارة الرعاية الصحية، إدارة الأعمال، أو مجال ذي صلة</p><br>
<p>التعليم المطلوب:<br>تدريب دراسات عليا في التفوق الخدمي، <br>إدارة الخبرة، أو مجالات ذات صلة.</p><br>
<br><br><b>الخبرة المطلوبة</b> <br><p>خبرة لا تقل عن 5 سنوات في عمليات الرعاية الصحية أو تجربة العميل، مع 2+ سنوات في دور قيادي يدير أشخاصًا وأداءً<br>خبرة في قيادة تقديم الخدمات متعددة التخصصات ومبادرات تفاعل العملاء</p><br>
<p>الخبرة المطلوبة:</p><br>
<p>منصات رضا العميل (مثلاً Cemplicity، Press Ganey، أو غيرها)<br>خبرة قيادية في علاقات العملاء في صناعة الضيافة <br>العمل عبر عمليات متعددة المواقع</p><br><br><br><b>المهارات والمعرفة الوظيفية المطلوبة</b> <br><ul><li>القدرة على بناء علاقات مميزة مع العملاء
</li><li>فطنة تجارية والقدرة على التفاعل مع عميل الشركات
</li><li>تصميم تجربة العميل</li><li>مبادئ مشاركة وتفاعل العميل وخبرته</li><li>الخبرة والمهارات في تجربة العميل في مجال الرعاية الصحية</li><li>إدارة الأنظمة والمسوح وغيرها من أدوات التفاعل المتعلقة بتجربة العميل
</li><li>مبادئ الاتصال والتسويق والتفاعل مع العميل وإدارة السمعة
</li><li>مهارات الاتصال الشفهي والكتابي باللغة الإنجليزية (العربية ستكون ميزة)</li><li>إدارة الشكاوى ومبادئ تجربة المريض ذات الصلة</li><li>تفسير NPS وخطة العمل</li><li>معرفة كاملة بمنهجيات وأدوات التحسين المستمر (مثل Lean، TOC، WCM، Kaizen، 5S، Value Stream Mapping، Kanban، وغيرها)
</li><li>إدارة التغيير والتنفيذ</li><li>التوجيه والإرشاد</li></ul><br><br><p>سيُنظر في جميع المتقدمين، مع العلم أن تفضيل سيتم منحه وفقاً للمجموعات المخصصة وفق برنامج الإمارات للتوطين. إذا كنت ترغب في النمو معنا، قدم الآن وتصبح جزءاً من عائلة Mediclinic Middle East</p><br>
</div>
الإمارات - Abu Dhabi Emirate
At Terracotta, we are a leading outsourcing company delivering recruitment, Employer of Record (EOR), manpower supply, and corporate services solutions across the UAE.<br>We are currently looking to hire a Bidding & Commercial Manager for our Abu Dhabi office. This is a strategic and commercially focused role responsible for leading and managing all tendering and commercial proposal activities across the business.<br>The ideal candidate will have extensive experience managing UAE government, semi-government, and large private sector tenders within the manpower supply, staffing, recruitment, outsourcing, and Employer of Record (EOR) industries.<br>Key Responsibilities<br>Tender Management & Bid Execution Identify, track, and evaluate tender opportunities across government, semi-government, and private sector entities. Manage the full tender lifecycle from opportunity identification through to submission, negotiation, and award. Prepare and submit technical and commercial proposals for staffing, manpower supply, recruitment, outsourcing, and EOR services. Attend pre-bid meetings, clarification sessions, and commercial negotiations with clients. Develop and maintain tender pipeline trackers and provide regular reporting on active and upcoming opportunities. Conduct bid win/loss analysis and implement improvements to increase tender success rates.<br>Commercial Management & Pricing Own and review all commercial offers issued by the company before submission. Develop pricing models, costing sheets, and commercial structures while ensuring profitability and margin protection. Structure competitive workforce solutions and commercial proposals aligned with client requirements. Review contracts, RFQs, and Master Service Agreements (MSAs), identifying commercial risks and liabilities. Manage framework agreements, rate cards, contract renewals, and commercial amendments. Monitor competitor activities, market rates, awarded contracts, and industry trends to strengthen commercial positioning.<br>Compliance & Stakeholder Management Manage supplier and vendor registrations and prequalification submissions across procurement portals. Develop and maintain tender compliance matrices to ensure full alignment with client requirements and submission criteria. Coordinate closely with recruitment and operations teams to validate manpower availability and mobilization feasibility before bid submission. Manage subcontractor and vendor relationships where required for large-scale opportunities. Maintain tender documentation, company credentials, certifications, compliance records, and audit-ready bid files. Drive cross-functional coordination between finance, recruitment, legal, operations, and senior management to ensure timely and compliant submissions. Ensure smooth post-award handover of awarded projects to operations and delivery teams.<br>Qualifications Bachelor's degree in Business Administration, Finance, Commercial Management, Human Resources, or a related field. Minimum of 3–5 years of direct UAE experience within manpower outsourcing, staffing, recruitment, and/or Employer of Record (EOR) services. Proven experience managing and submitting UAE government and semi-government tenders. Demonstrated experience independently managing and submitting multiple tenders, preferably 20+ tenders. Strong understanding of UAE labor laws, outsourcing models, visa costs, payroll burden, end-of-service benefits (EOSB), insurance, and workforce mobilization costing. Strong commercial negotiation, pricing, and contract review capabilities. Hands-on experience with procurement portals such as ADNOC, Ariba, Oracle, and government tender platforms. Strong analytical, commercial, and stakeholder management skills. Excellent communication, presentation, and project coordination abilities. Ability to work in a fast-paced environment and manage multiple deadlines simultaneously.<br>Mandatory Requirements Minimum 3–5 years of UAE experience within manpower outsourcing, staffing, recruitment, and/or EOR services Proven experience handling and submitting UAE government and semi-government tenders Must have independently managed and submitted multiple tenders (preferably 20+) Strong understanding of UAE labor laws, outsourcing structures, payroll costing, and workforce commercial models Hands-on experience with procurement portals such as ADNOC, Ariba, Oracle, and government tender platforms<br>If you are a commercially driven tendering professional with a proven track record of winning business and managing complex workforce solutions proposals, we would love to hear from you.
الإمارات - Abu Dhabi Emirate
Key Accountabilities<br><br>Self-Management Responsibilities<br><br> Agrees with line manager and define performance goals at the start of the year and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps professional developments, new techniques and current issues through continued education and professional growth. Be updated on bank policies and procedures, central bank regulations and recent developments. Offering timely resolution and satisfactory customer experience.<br><br>Job Context<br><br>Core Responsibilities<br><br> Coordinating with law firm to for new cases assigned for ADGM court and other cases’ types (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers. Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution…etc.). Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases. Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents. Attending expert meetings and whenever required and reviewing commentaries and memos. Ensuring updating the system and legal flags of all allocated cases. handling assigned cases against the bank and extending support whenever required. Ensuring original files retrieval and returns as per process and policy. Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution. Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable. Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training<br><br>Minimum Qualification<br><br> Bachelor’s degree.<br><br>Minimum Experience<br><br>Minimum 3 years of relevant experience in the banking sector
الإمارات - دبي
Role Description We are looking for a Sustainability Manager to lead and coordinate sustainability initiatives that support organizational goals, regulatory requirements, and long-term environmental and social performance. The role will involve developing sustainability strategies, establishing measurable objectives, and working with cross-functional teams to integrate sustainability principles into business operations and decision-making. You will monitor sustainability performance, identify improvement opportunities, and develop programs related to areas such as energy efficiency, carbon emissions, waste management, resource efficiency, sustainable procurement, and responsible business practices. You will also support the development of sustainability policies, standards, procedures, and performance indicators. The role includes collecting and analyzing sustainability data, preparing reports and management updates, supporting sustainability disclosures, and ensuring relevant information is accurate, consistent, and well documented. You will stay informed about applicable environmental regulations, sustainability standards, reporting frameworks, and industry developments. You will collaborate with internal stakeholders, suppliers, partners, and other relevant parties to promote sustainability awareness and drive continuous improvement. You will also support sustainability assessments, audits, risk identification, and initiatives designed to strengthen environmental performance and organizational resilience. Qualifications Bachelor’s degree or equivalent education in Sustainability, Environmental Science, Environmental Management, Business, Engineering, or a related field. Strong understanding of sustainability principles, environmental management, ESG concepts, and responsible business practices. Knowledge of carbon emissions, energy management, waste reduction, resource efficiency, and environmental performance. Familiarity with sustainability reporting frameworks, standards, and relevant regulatory requirements. Ability to collect, analyze, validate, and interpret sustainability and environmental data. Strong project management and organizational skills, with the ability to manage multiple initiatives and priorities. Strong analytical and problem-solving abilities with attention to detail and data accuracy. Excellent communication and stakeholder management skills. Ability to develop clear sustainability reports, presentations, policies, and supporting documentation. Ability to work collaboratively across departments and influence stakeholders toward sustainability objectives. Strong understanding of sustainability risks, opportunities, targets, and performance measurement. Proactive mindset with a strong commitment to continuous improvement and practical sustainability solutions.
الإمارات - دبي
Description<br><br>We are seeking an experienced Regulatory & Compliance Manager to join the Amazon Now team to ensure technical and regulatory compliance across our engineering operations. This role will be crucial in achieving and maintaining compliance standards while scaling our engineering infrastructure across UAE.<br><br>In this role, the candidate will lead end-to-end compliance management for Amazon Now operations, overseeing due diligence processes, permit acquisitions, and renewal procedures. The ideal candidate will navigate complex regulatory landscapes and manage compliance uncertainties across all project phases. This role requires strong stakeholder management skills to collaborate with external partners in developing and implementing comprehensive compliance frameworks that ensure Amazon Now facilities meet all building codes and operational regulations. Key responsibilities include establishing compliance protocols, maintaining regulatory documentation, coordinating with authorities, and providing strategic guidance to ensure continuous operational compliance.<br><br>Key job responsibilities<br><br>Manage engineering compliance throughout all project stages from initiation to operation.<br><br>Develop and implement engineering compliance frameworks that align with regional regulatory requirements.<br><br>Review technical drawings and engineering solutions to ensure compliance with industry standards and regulations.<br><br>Manage continuous improvement in engineering compliance processes and controls.<br><br>Provide expert guidance on technical compliance matters to internal and external stakeholders.<br><br>Establish and maintain relationships with regulatory authorities regarding technical compliance matters.<br><br>Manage technical compliance audits and assessments in collaboration with internal cross functional business functions.<br><br>Basic Qualifications<br><br> 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information 5+ years of program or project management experience<br><br>Preferred Qualifications<br><br> 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport<br><br>Job ID: A10478056
الإمارات - دبي
Description<br><br>We are seeking an experienced Regulatory & Compliance Manager to join the Amazon Now team to ensure technical and regulatory compliance across our engineering operations. This role will be crucial in achieving and maintaining compliance standards while scaling our engineering infrastructure across UAE.<br><br>In this role, the candidate will lead end-to-end compliance management for Amazon Now operations, overseeing due diligence processes, permit acquisitions, and renewal procedures. The ideal candidate will navigate complex regulatory landscapes and manage compliance uncertainties across all project phases. This role requires strong stakeholder management skills to collaborate with external partners in developing and implementing comprehensive compliance frameworks that ensure Amazon Now facilities meet all building codes and operational regulations. Key responsibilities include establishing compliance protocols, maintaining regulatory documentation, coordinating with authorities, and providing strategic guidance to ensure continuous operational compliance.<br><br>Key job responsibilities<br><br>Manage engineering compliance throughout all project stages from initiation to operation.<br><br>Develop and implement engineering compliance frameworks that align with regional regulatory requirements.<br><br>Review technical drawings and engineering solutions to ensure compliance with industry standards and regulations.<br><br>Manage continuous improvement in engineering compliance processes and controls.<br><br>Provide expert guidance on technical compliance matters to internal and external stakeholders.<br><br>Establish and maintain relationships with regulatory authorities regarding technical compliance matters.<br><br>Manage technical compliance audits and assessments in collaboration with internal cross functional business functions.<br><br>Basic Qualifications<br><br> 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information 5+ years of program or project management experience<br><br>Preferred Qualifications<br><br> 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport<br><br>Job ID: A10478056
الإمارات - Abu Dhabi Emirate
About the Role:<br><br>As the Accounting Manager at Mal, you will play a pivotal role in shaping the financial backbone of the world’s first Sharia-compliant digital bank. You will be responsible for establishing and managing robust accounting processes and controls that align with both international financial standards and Islamic principles. In this high-impact position, you will support Mal’s mission to deliver ethical, transparent, and innovative financial solutions for Muslims and underserved communities globally<br>You will collaborate across departments to ensure the accuracy, compliance, and integrity of all financial records, and help lay the foundation for scalable growth. This is a unique opportunity to join a dynamic, mission-driven startup where your expertise in accounting will directly contribute to building a groundbreaking ethical neobank.<br>Key Responsibilities:<br>Develop, implement, and maintain robust accounting policies and procedures that adhere to Sharia principles and IFRS standards. Oversee day-to-day accounting operations, including general ledger, accounts payable/receivable, and reconciliations. Prepare and review monthly, quarterly, and annual financial statements for accuracy and compliance. Ensure timely and accurate internal and external reporting, including regulatory filings and audits. Collaborate with cross-functional teams to support new product launches and process improvements. Lead and mentor a growing accounting team, fostering a culture of excellence and ethical conduct. Identify and mitigate financial risks, ensuring strong internal controls and continuous process optimization.<br>Must-Have Qualifications:<br>Proven experience in managing accounting functions within a regulated financial services environment. Solid knowledge of IFRS and/or other international accounting standards. Experience designing and implementing accounting processes, controls, and reporting frameworks. Strong analytical and problem-solving skills with attention to detail Demonstrated ability to lead, coach, and develop team members Excellent communication skills, with the ability to partner effectively across departments Commitment to ethical conduct and alignment with Mal’s mission and values<br>Nice to Have:Experience in Sharia-compliant finance or Islamic banking Familiarity with accounting for digital assets or fintech products Professional accounting certification (e.g., CPA, ACCA, CA) Previous experience in a startup or high-growth environment Knowledge of Zakat management or halal investing practices
الإمارات - دبي
Brand Portfolio Manager<br>About the Role We are looking for a commercially driven Brand Portfolio Manager to grow and strengthen our brand portfolio by identifying products and partners that customers already want. In this role, you'll use market insights, consumer trends, and performance data to discover new opportunities, build strong brand relationships, and bring new partners onboard quickly. Success in this position comes from making informed, data-backed decisions and creating a portfolio that stays relevant, competitive, and profitable.<br>Key Responsibilities Research market trends, customer demand, competitor activity, and marketplace insights to identify high-potential brands. Develop and maintain a strong pipeline of prospective brand partners across both existing and new product categories. Manage the full onboarding process for new brands, with a strong focus on marketplace and consignment partnerships. Negotiate commercial agreements that support business growth while limiting inventory exposure. Partner closely with the Digital, Marketing, and Content teams to ensure successful brand launches and ongoing growth. Monitor key performance metrics such as traffic, conversion, assortment performance, and overall commercial contribution, taking action where needed. Continuously evaluate the portfolio by introducing new opportunities while phasing out underperforming brands. Coordinate with Supply Chain and Operations teams to ensure smooth implementation, product availability, and operational readiness. Recommend outright purchasing opportunities only when supported by strong commercial and demand data.<br>What We're Looking For4–7 years of experience in buying, merchandising, category management, marketplace partnerships, or brand acquisition. Experience working with consumer brands, distributors, retailers, or marketplace platforms. Strong analytical skills with the ability to interpret data and translate insights into business decisions. Excellent negotiation, relationship-building, and stakeholder management abilities. Commercially minded with a proactive, results-oriented approach.<br>Nice to Have A strong track record of sourcing brands that align with customer demand and market trends. Experience expanding product assortment while effectively managing inventory risk. Ability to execute quickly and efficiently, bringing new brands to market in a timely manner. A data-driven approach to decision-making rather than relying on assumptions. Experience building a well-balanced portfolio that remains relevant, competitive, and commercially successful.
الإمارات - Abu Dhabi Emirate
We are looking for an experienced Manager – Field Services to join our Engineering Department. The role will be responsible for managing design, tooling & equipment, and repair engineering activities, while supporting the development and sustainment of Design Organization Approval (DOA) capability.<br>The ideal candidate will have strong experience in military aviation engineering, aircraft maintenance/repair environments, and certification activities, with specific exposure to EASA/FAA Part 21 or equivalent, DOA, PMA, design, repair, modification, testing, and validation requirements.<br>Key Responsibilities:<br>• Manage engineering activities across design, tooling & equipment, and repair engineering functions.• Ensure compliance with applicable airworthiness standards, including EASA/FAA Part 21 or equivalent.• Oversee design execution, technical data production, testing, verification, validation, and certification activities.• Manage repair engineering activities, ensuring repairs meet design, safety, and certification requirements.• Lead R&D, reverse engineering, and obsolescence management initiatives.• Support the development of internal DOA, Part 21, PMA, or equivalent certification capability.• Manage design, development, testing, and certification of tools, equipment, special processes, and engineering methods.• Lead technical liaison with OEMs, suppliers, customers, and internal stakeholders.• Ensure materials, processes, specifications, and deliverables comply with aviation standards and company procedures.• Develop departmental plans, budgets, KPIs, performance metrics, and continuous improvement initiatives.• Lead, coach, and develop the engineering team while supporting UAE National development and knowledge transfer.• Ensure compliance with safety, quality, audit, risk, and environmental management requirements.<br>Minimum Requirements:<br>• Bachelor’s degree in Aeronautical, Mechanical, Avionics, or a related Engineering discipline.• Aviation or military school background, MS, or MBA is an advantage.• Minimum 10+ years of related aviation engineering experience, including at least 5 years in military aviation services, MRO, aircraft maintenance/repair, overhaul programs, engineering changes, modifications, design, testing, or certification.• Strong experience within a Design Organization / DOA environment, with knowledge of Part 21, PMA, or equivalent approvals.• Strong knowledge of military aviation operations, aircraft systems, engineering support, airworthiness, certification, and quality standards.• Experience with QMS, AS9110, IPT environments, and engineering analysis is an advantage.• Strong communication, leadership, analytical, and stakeholder management skills.
الإمارات - Abu Dhabi Emirate
Job Description<br><br>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-<br><br> Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
الإمارات - دبي
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
الإمارات - دبي
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
الإمارات - دبي
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
الإمارات - Abu Dhabi Emirate
The Public Relations Manager for Abu Dhabi Portfolio will support the Head of Public Relations in developing and executing PR strategies. This role will manage and execute PR efforts while focusing on driving awareness, positioning, and media engagement. This role requires strong media relations expertise, hands-on operational support, and cross-functional coordination to ensure consistent brand messaging and impactful coverage across local and international markets.<br>Strategic Execution<br>Implement PR strategies aligned with overall business objectives. Develop story angles tailored to each attraction’s unique positioning. Identify proactive media opportunities to increase visibility.<br>Media Relations & Hosting <br>Build and maintain strong relationships with local, regional, and international media. Manage media inquiries and interview requests. Organize and host media visits, FAM trips and filming opportunities. Provide on-ground support during shoots, events, and launches to ensure smooth execution.<br>Coordination & Stakeholder Management<br>Liaise with internal divisions including Brand Marketing, Media Performance, Operations, Legal, HSE, Events, and Commercial teams. Coordinate closely with external PR agencies to ensure deliverables are met. Ensure alignment on messaging, timelines, and approvals across stakeholders and brand owners. <br>Content & Communication<br>Proofread press releases, talking points, Q&As, briefing documents, and reports. Support PR announcements, new launches, seasonal campaigns, and milestone communications. Monitor and report on media coverage and PR performance metrics.<br>Permits, Agreements & Administration<br>Manage filming permits, media agreements, NDAs, and required documentation. Ensure compliance with internal policies and regulatory requirements. Track budgets,awrads, invoices, agency scopes, and PR calendars. Maintain organized records of media lists, coverage, and reports.<br>Events & Activations<br>Support all PR aspects of events, launches, and activations. Coordinate media attendance and oversee guest management. Ensure brand representation and storytelling is consistent on-site.<br>Education and Qualifications <br>Essential:<br>Bachelor’s degree in public relations, Communications, Marketing, or related field. Or equivalent experience 5+ years of PR experience, preferably within entertainment, hospitality, tourism, or theme parks. Strong media network in key source markets is preferred. Excellent written and verbal communication skills. Highly organized with strong project management capabilities. Ability to work under pressure and manage multiple priorities.
الإمارات - Abu Dhabi Emirate
The Public Relations Manager for Yas Theme Parks & Attractions will support the Head of Public Relations in developing and executing PR strategies for Yas Island theme parks and attractions. This role requires strong media relations expertise, hands-on operational support, and cross-functional coordination to ensure consistent brand messaging and impactful coverage across local and international markets.<br>Strategic & Planning Support<br>Support the Head of PR in executing PR strategies and campaign amplifications for the Yas Theme Parks & Attractions. Contribute to messaging development, press materials, and PR plans. Assist in crisis communication planning and execution when required.<br>Media Relations & Hosting <br>Build and maintain strong relationships with local, regional, and international media. Manage media inquiries and interview requests. Organize and host media visits, FAM trips and filming opportunities. Provide on-ground support during shoots, events, and launches to ensure smooth execution.<br>Coordination & Stakeholder Management<br>Liaise with internal divisions including Brand Marketing, Media Performance, Operations, Procurement, Legal, HSE, Events, and Commercial teams. Coordinate closely with external PR agencies to ensure deliverables are met. Ensure alignment on messaging, timelines, and approvals across stakeholders and IPs. <br>Content & Communication<br>Proofread press releases, talking points, Q&As, briefing documents, and reports. Support PR announcements, new launches, seasonal campaigns, and milestone communications. Monitor and report on media coverage and PR performance metrics.<br>Permits, Agreements & Administration<br>Manage filming permits, media agreements, NDAs, and required documentation. Ensure compliance with internal policies and regulatory requirements. Track budgets, awards, invoices, agency scopes, and PR calendars. Maintain organized records of media lists, coverage, and reports.<br>Events & Activations<br>Support all PR aspects of events, launches, and activations. Coordinate media attendance and oversee guest management. Ensure brand representation and storytelling is consistent on-site.<br>Education and Qualifications <br>Essential:Bachelor’s degree in public relations, Communications, Marketing, or related field. Or equivalent experience 5+ years of PR experience, preferably within entertainment, hospitality, tourism, or theme parks. Strong media network in key source markets is preferred. Excellent written and verbal communication skills. Highly organized with strong project management capabilities. Ability to work under pressure and manage multiple priorities.
الإمارات - دبي
Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.
الإمارات - دبي
Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.
الإمارات - دبي
Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>What You’ll DoLead and manage Kitchen Managers and operational teams across assigned units Own hiring, onboarding, training, and continuous coaching for all operational staff Drive performance management, discipline, morale, and retention across units Conduct regular audits to ensure SOP adherence, food safety, hygiene, and quality standards Ensure strict compliance with brand recipes, production standards, and quality checks Identify operational gaps and lead end-to-end (360°) process improvements Own kitchen readiness and setup for all new dark kitchen launches across the UAEMonitor and deliver key KPIs including kitchen time, aggregator ratings, order accuracy, product availability, and customer experience Drive cost control across food cost, wastage, labor scheduling, and utilities Ensure all units consistently meet daily, weekly, and monthly operational targets Optimize delivery and production flows to support peak performance periods Partner with Supply Chain on demand forecasting, stock planning, and ordering accuracy Collaborate with Brand Managers, Chefs, and Marketing on campaigns, NPD rollouts, and promotions Work closely with Facilities and Maintenance teams to ensure timely repairs and preventive maintenance Liaise with Finance on reporting, budgeting, and variance management Maintain daily communication with unit managers, providing clear direction and support Share weekly operational updates, risks, and corrective action plans Build strong alignment with Brand teams to improve visibility, conversion, and performance<br>What We’re Looking For Bachelor’s degree in Business Administration, Hospitality, or a related field5+ years of experience in multi-unit operations within F&B, QSR, or hospitality Proven track record of delivering operational targets and leading large teams Strong analytical and data-driven decision-making skills Excellent communication, organization, and problem-solving abilities Ability to thrive in a fast-paced, high-growth environment GCC experience is a plus<br>Why You’ll Love Working at Kitopi Extensive learning opportunities across hard and soft skills Customized workshops through the Kitopi Academy International, diverse, and inclusive work environment A caring, people-first community Free and unlimited access to a nutritionist No dress code (T&Cs apply) Team activities and social events Inclusive private health insurance Up to 50% discount on Kitopi brands Annual leave as per company policy<br>Additional Well-Being Benefits Wellness spaces designed for mothers (inclusive for all) Monthly well-being programs for mental and physical health Informative and empowering growth webinars Social Thursdays and Fridays across markets<br>Recruitment Process & Timeline Application Review – Our Talent Attraction team reviews your profile Recruiter Interview – If shortlisted, you’ll receive a link to schedule a recruiter call Hiring Manager Interviews – 2–3 rounds depending on the role (may include case studies, role plays, or assignments) Offer Stage – Your recruiter will connect with you to discuss the offer⏱️ We aim to complete the process within 2–3 weeks.<br>Life at Kitopi<br>At Kitopi, we’re building a workplace where you can be your best self every day. Our values guide how we work, lead, and grow—ensuring everyone feels safe, included, and truly belongs.<br>We are an equal-opportunity employer with Kitopians from over 70 nationalities across 6 countries. Whether you’re an experienced professional, a recent graduate, or returning to the workforce, we encourage you to apply.<br>Customer-obsessed and tech-enabled, we’re a team of passionate humans on a shared mission to satisfy the world’s appetite.