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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Join a newly established Dubai office of a well-established upstream oil firmDrive procurement across drilling and well services ("Subsurface") or production, projects, and facilities ("Surface / Infrastructure")Play a strategic role in shaping procurement policies, processes, and supplier strategy<br><br><br>Client Details<br><br>The client is a leading oil field services and equipment organisation supporting upstream oil and gas operations across Africa. They are establishing a centralised procurement hub in Dubai to drive sourcing activities, strengthen supplier partnerships, and support regional operations alongside a global vendor base.<br><br>Description<br>Lead end-to-end procurement across either "Subsurface" or "Surface / Infrastructure" categoriesManage sourcing processes including RFQs, RFPs, contract negotiation, and executionBuild and manage supplier relationships across Africa, UAE, Europe, Asia, and the USSupport development of procurement policies, category strategies, and vendor frameworksOversee purchase order lifecycle and coordinate logistics for cross-border deliveryCollaborate with engineering, operations, and finance teams to align procurement with business needs<br><br><br>Profile<br>8 to 17 years of procurement experience within upstream oil and gas or oilfield servicesDeep expertise in either "Subsurface" or "Surface / Infrastructure" category procurementExperience working with OFSE suppliers for "Subsurface" or EPC contractors for "Surface / Infrastructure"Strong track record in contract negotiation and supplier managementAbility to operate effectively in a fast-paced, build-phase environment<br><br><br>Job Offer<br><br>An opportunity to play a key role in building a procurement function within a growing upstream organisation, with strong exposure to international operations and leadership.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Procurement/Strategic Sourcing<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks &amp; Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead &amp; Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality &amp; Compliance</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management &amp; Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales &amp; Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial &amp; Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety &amp; Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health &amp; Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching &amp; Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety &amp; HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory &amp; Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning &amp; Organizing</p></li></ul><br><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Strategic Contribution</p><ul><li><p>Ensures effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.</p></li><li><p>Supports the departmental objectives by ensuring smooth and timely achievement of targets as per the agreed KPIs.</p></li></ul><p>People Management</p><ul><li><p>Manages the effective achievement of assigned objectives through the leadership of the department by setting individual objectives, managing performance, developing, and motivating staff to maximize departmental performance.</p></li><li><p>Leads talent development initiatives for the assigned department, collaborating with technical and discipline experts to ensure the availability of talent that meets business requirements.</p></li><li><p>Acts as a role model and drives adherence to organizational values and ethics to foster a value-driven culture within the organization.</p></li></ul><p>Budgeting and Financial Planning</p><ul><li><p>Manages the preparation of the department budget and monitors financial performance against the approved budget while ensuring all departmental activities are conducted in line with established guidelines.</p></li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li><p>Manages and ensures the effective implementation of department policies, procedures, and controls covering all areas of departmental activities to meet procedural and legislative requirements while delivering quality and cost-effective services.</p></li></ul><p>Day-to-Day Operations Management</p><ul><li><p>Supports EGA Management in developing and overseeing the implementation of policies, systems, processes, procedures, and controls across all EGA Safety departments.</p></li><li><p>Supports and guides EGA Management on roles and responsibilities related to safety.</p></li><li><p>Ensures the implementation, updating, review, and auditing of EGA safety systems in accordance with EGA guidelines.</p></li><li><p>Monitors the effective implementation of Safety System procedures and updates them in line with legislative changes and EGA directives.</p></li><li><p>Plans, leads, and coordinates safety-related projects across all EGA sites to support business improvement initiatives.</p></li><li><p>Conducts safety meetings and inspections to ensure compliance, evaluate performance, identify corrective actions, and implement follow-up assessments.</p></li><li><p>Plans, implements, and conducts safety and compliance audits.</p></li><li><p>Plans, implements, manages, and maintains comprehensive safety programs across EGA.</p></li><li><p>Provides guidance to site safety management and ensures compliance with local regulations and safety requirements.</p></li></ul><p>Stakeholder Management</p><ul><li><p>Develops and maintains effective business relationships with internal departments and external stakeholders while upholding the highest standards of business ethics.</p></li></ul><p>Continuous Improvement</p><ul><li><p>Leads the identification and implementation of opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity enhancement, and cost optimization.</p></li></ul><p>Environment, Health &amp; Safety</p><ul><li><p>Ensures compliance with all relevant safety, quality, and environmental management policies, procedures, and controls to safeguard employees, ensure legislative compliance, and promote environmental responsibility.</p></li></ul><p>Reporting</p><ul><li><p>Ensures all departmental reports are prepared accurately and submitted on time in accordance with EGA requirements, policies, and quality standards.</p></li></ul><p>Authority &amp; Decision Making</p><p><strong>Authority</strong></p><ul><li><p>Acts within clearly defined policies, standards, and approved objectives.</p></li></ul><p><strong>Decision Making</strong></p><ul><li><p>Identifies critical factors that influence decision outcomes.</p></li><li><p>Evaluates available options accurately and establishes priorities.</p></li><li><p>Anticipates outcomes and understands logical consequences.</p></li><li><p>Navigates risk and uncertainty effectively.</p></li><li><p>Applies sound quantitative analysis to support informed decision-making.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in a relevant discipline, such as:</p><ul><li><p>Occupational Health and Safety</p></li><li><p>Environmental Science</p></li><li><p>Engineering (Industrial, Mechanical, Safety, or related disciplines)</p></li><li><p>Other technical or scientific fields with coursework in safety principles, risk management, and regulatory compliance.</p></li></ul></li></ul><p>Minimum Experience</p><ul><li><p>15+ years of safety experience in an industrial environment.</p></li><li><p>Minimum 5 years of experience in a Safety Management leadership role.</p></li><li><p>Strong knowledge of UAE safety regulations, including MoHRE guidelines, and familiarity with applicable local licenses or permits.</p></li></ul><p>Skills</p><ul><li><p>Risk Assessment and Risk Management</p></li><li><p>Knowledge of Administrative Policies and Procedures</p></li><li><p>Familiarity with Project and Department Budgeting Processes and Tools</p></li><li><p>Knowledge of Project Controls</p></li><li><p>Conceptual Planning and Strategic Thinking</p></li><li><p>Conflict Resolution and Problem-Solving</p></li><li><p>Leadership and Team Management</p></li><li><p>Ability to Manage Multiple Priorities</p></li><li><p>Strong Communication, Meeting Facilitation, and Presentation Skills</p></li><li><p>Proficiency in Time Reporting Systems and Related Tools</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Strategic Development</p><ul><li><p>Drive the formulation and implementation of operational &amp; technical training strategies that align with EGA’s overall strategy, Human Capital and Talent Management.</p></li></ul><p>Safety, Quality, and Environmental Compliance</p><ul><li><p>Ensure adherence to all safety, quality, and environmental management policies and procedures within the department to uphold employee safety and regulatory compliance.</p></li><li><p>Ensure all training materials are compliant with internal and external requirements for all operational areas across EGA</p></li></ul><p>Regulatory Compliance and Quality Assurance</p><ul><li><p>Ensure all training programs meet international and local regulatory standards and promote a culture of quality within the technical training team.</p></li><li><p>Liaise with relevant government entities (e.g., KHDA, ACTVET) to secure recognition for EGA’s technical courses and advance the establishment of EGA as a recognized Training Academy.</p></li></ul><p>Training Management</p><ul><li><p>Oversee the design and management of a comprehensive training curriculum for operational and technical skill development across all Areas of EGA UAE, including JA, AT and ATA operations.</p></li><li><p>Oversee the thorough training needs analyses to identify and deliver training programs for non-supervisory operational employees and National Trainees</p></li><li><p>Lead the design and development of technical and operational training courses, and acquire necessary training materials to facilitate cost-effective delivery.</p></li><li><p>Implement systems ensuring that 30% of operations employees are prepared for their next roles to minimize operational disruptions due to vacancies.</p></li><li><p>Manage the Labour Training pool, including recruitment and selection, training and deployment into the Areas for approximately 150 employees at any one time</p></li><li><p>Manage approximately 140 National Trainees for various training programs on behalf of EGA</p></li><li><p>Ensure the availability of suitable training equipment, resources, and qualified personnel across EGA’s three sites to meet both short- and long-term manpower development objectives.</p></li></ul><p>Training Innovation and strategy</p><ul><li><p>Lead the identification and development of modern training tools aligned with Industry 4.0 technologies, such as AR, VR, MR, and simulators.</p></li></ul><p>On-Job Excellence</p><ul><li><p>Lead the design and execution of the On-Job Excellence program with 30 on-job coaches supporting operations</p></li><li><p>Monitor and report on progress of skill upgrades and readiness for new employees</p></li></ul><p>Budget Management</p><ul><li><p>Prepare and recommend the annual budget for the Technical and Operations Training for EGA (approximately US$4-5M), analysing data to support funding requests on behalf of all of EGA operational areas</p></li><li><p>Monitor financial performance against budget, identifying and addressing areas of concern while capitalizing on improvement opportunities.</p></li></ul><p>Collaboration and Coordination</p><ul><li><p>Collaborate with various plant areas to ensure that training aligns with operational needs, supporting EHS, Emiratisation, Recruitment, and Workforce Planning departments.</p></li></ul><p>Emiratisation Initiatives</p><ul><li><p>Design and implement technical training programs for Graduate and Non-Graduate National trainees, focusing on achieving Emiratisation targets and promoting gender diversity.</p></li><li><p>Manage the training and development of approximately 180 National Trainees through various programs, ensuring clear career pathways and regular engagement with senior leadership.</p></li><li><p>Oversee the design, development and execution of the National Traineeship Program covering all a diverse range of technical requirements across of EGA, including Operations, Power, Maintenance, ATA, Casthouse, Administration, Fire &amp; Rescue and Technical Laboratory &amp; Quality</p></li></ul><p>Staff Development</p><ul><li><p>Coach and mentor the Technical and Operational Training staff to enhance their skills and capabilities.</p></li></ul><p>Reporting and Communication</p><ul><li><p>Provide regular updates to HC management on training plans, progress, and activities, ensuring accurate documentation and timely reporting of critical issues that may impact operations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in Human Resources, Business Management, Engineering, or a related discipline.</p></li><li><p>Qualification in Training Design and Delivery is preferred.</p></li></ul><p>Minimum Experience</p><ul><li><p>10–12 years of experience in operational and technical training and development.</p></li><li><p>Minimum 3 years in progressively increasing managerial leadership roles.</p></li></ul><p>Skills</p><ul><li><p>Leadership and people management</p></li><li><p>Stakeholder relationship management and engagement</p></li><li><p>Technical training design and delivery</p></li><li><p>Coaching and mentoring</p></li><li><p>Knowledge of smelting process operations</p></li><li><p>Environment, Health &amp; Safety (EHS) focus</p></li><li><p>Problem-solving and decision-making</p></li><li><p>Ability to lead large, diverse teams</p></li><li><p>Planning and organizational skills</p></li><li><p>Action-oriented and service-focused approach</p></li><li><p>Conflict management</p></li><li><p>Communication and interpersonal skills</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br>We are seeking an experienced <strong>MEP Supervisor </strong>with a strong <strong>Electrical or Mechanical </strong>Engineering background and proven experience in the Facilities Management industry. The successful candidate will be responsible for supervising, coordinating, and managing all Mechanical, Electrical, and Plumbing (MEP) maintenance activities across facilities while ensuring operational efficiency, compliance, safety, and service excellence. The responsibilities will include but not limited to:</p><br><p><strong><u>MEP Operations &amp; Maintenance</u></strong></p><ul><li><p>Supervise day-to-day maintenance activities for Mechanical, Electrical, Plumbing, HVAC, ELV, Fire Fighting, and Building Systems.</p></li><li><p>Ensure all preventive, predictive, and corrective maintenance tasks are completed as per SLA/KPI requirements.</p></li><li><p>Monitor equipment performance and implement corrective measures to minimize downtime.</p></li><li><p>Conduct routine inspections of mechanical and electrical systems to ensure operational reliability.</p></li><li><p>Oversee troubleshooting and fault diagnosis of MEP systems and coordinate timely repairs.</p></li></ul><p><strong><u>Team Management</u></strong></p><ul><li><p>Lead and supervise a team of technicians, electricians, plumbers, HVAC technicians, and multi-technicians.</p></li><li><p>Allocate manpower and resources efficiently to achieve maintenance objectives.</p></li><li><p>Conduct toolbox talks and ensure team adherence to safety procedures.</p></li><li><p>Provide technical guidance, coaching, and on-the-job training to technicians.</p></li></ul><p><strong><u>Facilities Management Coordination</u></strong></p><ul><li><p>Coordinate with clients, FM Managers, subcontractors, and vendors regarding maintenance activities.</p></li><li><p>Ensure smooth execution of work orders through CMMS or CAFM systems.</p></li><li><p>Monitor subcontractor performance and ensure compliance with contract requirements.</p></li><li><p>Support mobilization and transition activities for new FM contracts.</p></li></ul><p><strong><u>Health, Safety &amp; Compliance</u></strong></p><ul><li><p>Ensure strict compliance with HSE policies, permit-to-work systems, and safety regulations.</p></li><li><p>Conduct risk assessments and ensure safe work practices are followed at all times.</p></li><li><p>Monitor statutory inspections and compliance requirements for MEP assets.</p></li><li><p>Maintain records related to health, safety, and environmental standards.</p></li></ul><p><strong><u>Asset Management</u></strong></p><ul><li><p>Monitor the lifecycle and condition of MEP assets.</p></li><li><p>Recommend replacement, refurbishment, and energy efficiency improvement initiatives.</p></li><li><p>Maintain accurate maintenance records and equipment history.</p></li><li><p>Support asset audits and condition assessments.</p></li></ul><p><strong><u>Documentation &amp; Reporting</u></strong></p><ul><li><p>Prepare daily, weekly, and monthly maintenance reports.</p></li><li><p>Maintain logs for breakdowns, PPM schedules, inspections, and asset performance.</p></li><li><p>Update maintenance schedules and track completion rates.</p></li><li><p>Provide technical reports and root cause analysis for major equipment failures.</p></li></ul><p><strong><u>Energy Management</u></strong></p><ul><li><p>Monitor energy consumption and identify opportunities for cost savings.</p></li><li><p>Support sustainability initiatives and energy optimisation projects.</p></li><li><p>Recommend improvements to enhance efficiency of MEP systems.</p></li></ul><p><strong><u>Emergency Response</u></strong></p><ul><li><p>Attend emergency breakdowns and critical incidents.</p></li><li><p>Lead troubleshooting efforts during system failures.</p></li><li><p>Ensure business continuity through effective emergency maintenance procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's Degree / Diploma in <strong>Mechanical Engineering</strong>, <strong>Electrical Engineering</strong>, or related discipline.</p></li><li><p>Minimum <strong>5–8 years of Facilities Management experience.</strong></p></li><li><p>At least<strong> 2–3 years in a supervisory role managing MEP maintenance activities.</strong></p></li><li><p>Facilities Management certifications would be an advantage.</p></li><li><p>Knowledge of HVAC, Chillers, Pumps, Electrical Systems, ELV, Fire Fighting, BMS, and Plumbing Systems.</p></li><li><p>Strong understanding of PPM, reactive maintenance, asset management, and FM operations.</p></li><li><p>Experience in commercial, residential, hospitality, healthcare, or mixed-use developments preferred.</p></li><li><p>Valid <strong>UAE Driving Licence</strong> preferred.</p><br></li></ol><p></p></section>

On behalf of our client, an international corporate services provider established in DIFC, we are looking for Assistant Manager (Private Clients) to joinn thier team.<br>The ideal candididate should have a corporate governance qualification (or currently pursuing) such as STEP / ICSA or similar as well as relationship management experience with DIFC/ADGM based Private Clients related to corporate/ trust/ fiduciary services .<br>Job Description Purpose of the Job Company Secretarial Services Preparation of directors and shareholder’s resolution;Preparation and updating of registers and share certificates;Application for license renewal, and filing of annual returns;Submission of annual financial statements;Preparation and circulation of compliance checklist to directors;Organisation of board meetings;Drafting of agenda, and compiling the board pack;Attendance to board meeting as secretary, and providing compliance updates to board as well as taking attendance and recording of the meeting;Drafting of minutes of meetings and action points and circulating to the board of directors;Application for change in shareholding, officers, company name etc. (including resolutions drafting and online application) Corporate Administration Preparation of transfer instructions;Follow up with the bank for swift details;Preparation of letters;Drafting transfer instructions Bank Account Opening Preparation of bank forms for bank account opening;Liaison with the bank for bank account opening;Attendance at meeting with banker and provision of documents and information. Company Set Up/Migration Liaison with authorities to request for online portal admin login Drafting all required set up application forms and resolutions/POA to be signed by the client and sending them to the client (subject to RM authorization) Uploading all KYC and signed documents on Sharepoint or Filesite Completing online application, uploading all required documents on the portal, and submitting the application online Follow up and respond to queries from authorities for initial approval Accompanying client for the signature of Memorandum and Articles of Association and lease is booked with client and authority Follow up with Authorities for the issuance of the license, registration certificate, and Memorandum and Articles of Association Circulating the license, registration certificate and Memorandum and Articles of Association Preparation and submission of post-licensing work/requirements Inform the client to comply with the post-licensing requirements: appointment of an auditor, company stamp, letterhead, PSA, etc. Visa Services (Provided as part of our set up services) Drafting of forms and application for visa application;Collecting documents from clients and uploading on the respective application portal;Submitting an application online and arranging for payment/portal top-up;Organising client’s medical visit and fingerprinting (The PRO accompanies the client);Arranging for submission of passport to the authorities for visa stamping;Following up with authorities and updating client until visa issuance Client Liaison and Relationship Management Liaising with the client with respect to jobs under process;Managing client complaints, and providing the solution/escalating Job Management Creation of Job Fee set up, credit memos;Drafting and issuance of invoices and credit notes;Follow up for payment of invoices;Assisting with the review of Work-In-Progress and in determining write offs Qualifications Degree Holder ICSA/ACCA Qualified or ongoing

<p>we are looking for a factory manager for our joinery factory which is located in al quoz indutrial area &#8211; Dubai &#8211; UAE<br /> Experiend : minimum 2-3 Years<br /> Preferred : Indian<br /> Salary : negotiable<br /> Pls send your CV and Photo by Email to :<br /> nirav@zenithfurniture.com</p>

<p>we are looking for a factory manager for our joinery factory which is located in al quoz indutrial area &#8211; Dubai &#8211; UAE<br /> Experiend : minimum 2-3 Years<br /> Preferred : Indian<br /> Salary : negotiable<br /> Pls send your CV and Photo by Email to :<br /> nirav@zenithfurniture.com</p>

Lead a growing team. Build strong client relationships. Help shape the future of CG FINETECH in India.Job Overview CG FINETECH is a financial services company focused on global financial markets, including CFDs, commodities, cryptocurrency, futures, and stocks. As India Manager, you will play a key role in strengthening CG FINETECH’s presence in India by leading the local team, developing market expansion strategies, building strong client and stakeholder relationships, and ensuring effective operational performance. This position offers an excellent opportunity to combine leadership, mentoring, business development, client engagement, and operational oversight. You will work closely with cross-border teams and CG FINETECH leadership to support regional growth, improve team performance, and ensure alignment with the Group’s strategic direction.<br>Key Responsibilities Provide leadership and operational oversight for the India region, fostering a collaborative and efficient team environment. Build, manage, and develop the India sales team to improve overall performance and achieve business objectives. Develop and execute market expansion plans for India in alignment with the Group’s strategic direction. Establish and maintain strong relationships with clients and key stakeholders throughout the region. Support business and project delivery by ensuring quality, timelines, budgets, and client expectations are effectively managed. Guide and support the professional development of employees across different disciplines and experience levels. Monitor Indian policies, market developments, and strategic initiatives and provide insights to support business development and strategic decisions. Identify new business opportunities and support the continued growth and market presence of CG FINETECH in India. Work closely with cross-border teams and senior leadership to ensure effective communication, coordination, and operational excellence.<br>Requirements Minimum 5 years of experience in CFD, cryptocurrency, futures, stocks, or related financial markets. Strong knowledge of the Indian market, including relevant policies, developments, and strategic initiatives. Proven experience in team leadership and management, preferably within sales or financial services. Demonstrated ability to build and manage a sales team and improve team performance. Strong business development skills with the ability to independently develop and grow business operations in India. Ability to develop and execute market expansion strategies in line with the Group’s objectives. Hardworking, driven, proactive, and capable of identifying and pursuing new business opportunities. Excellent leadership, communication, negotiation, relationship-building, and collaboration skills. Strong strategic thinking and ability to work effectively with cross-border teams and senior management.

<p>The Sales &amp; Marketing Manager will be responsible for driving business growth, developing new client relationships, and expanding market presence across the UAE.&nbsp;</p><p>The role will focus on generating new business opportunities within Analytics, Consulting, Digital Transformation, and Technology Services while leading strategic sales and marketing initiatives aligned with organizational growth objectives.</p><p>The role will also be responsible for establishing sales processes, strengthening lead generation strategies, and supporting the overall commercial growth of the business.</p><p>Key Responsibilities:</p><p>Business Development &amp; Sales</p><ul><li>Identify, develop, and convert new business opportunities across target markets and industries.</li><li>Manage the complete sales cycle from lead generation and qualification through proposal submission, negotiation, and deal closure.</li><li>Build and maintain a strong sales pipeline with accurate tracking of opportunities and client interactions.</li><li>Conduct client meetings, presentations, and business discussions with key decision-makers.</li><li>Develop strategic relationships with clients, partners, and stakeholders to support long-term business growth.</li><li>Achieve sales targets, revenue objectives, and business development KPIs.</li></ul><p>Market Research &amp; Strategy</p><ul><li>Conduct market research and competitor analysis to identify business opportunities, customer needs, and market trends.</li><li>Analyze industry developments related to Analytics, AI, Digital Transformation, and Consulting services.</li><li>Support development of go-to-market strategies and commercial growth plans.</li><li>Identify emerging market opportunities and recommend business expansion initiatives.</li></ul><p>Marketing &amp; Brand Development</p><ul><li>Plan, execute, and optimize marketing and communication initiatives aligned with business objectives.</li><li>Coordinate marketing campaigns to improve brand visibility, lead generation, and customer engagement.</li><li>Develop customer-focused messaging and value propositions for products and services.</li><li>Support digital marketing, business communication, and promotional initiatives.</li></ul><p>Client Relationship Management</p><ul><li>Build strong relationships with existing and prospective clients.</li><li>Maintain regular engagement with customers to understand business needs and identify additional opportunities.</li><li>Negotiate commercial agreements and contracts while ensuring mutually beneficial outcomes.</li><li>Deliver a high level of client satisfaction through professional communication and relationship management.</li></ul><p>Reporting &amp; Performance Monitoring</p><ul><li>Track and analyze sales and marketing performance metrics.</li><li>Prepare regular reports, pipeline updates, forecasts, and business presentations for management.</li><li>Provide insights and recommendations to improve sales effectiveness and marketing performance.</li><li>Monitor campaign performance and support continuous improvement initiatives.</li></ul><p>&nbsp;</p><p>Qualifications:</p><ul><li>MBA or PGDM in Sales, Marketing, Business Administration, or related field.</li><li>Minimum 5–10 years of B2B sales and marketing experience within:</li><li>IT Services</li><li>Analytics</li><li>Technology Consulting</li><li>Digital Transformation</li><li>Consulting Services</li><li>UAE market experience is mandatory.</li><li>Valid UAE driving license is mandatory.</li><li>Candidates currently based in the UAE are preferred.</li></ul><p>Key Skills &amp; Competencies</p><ul><li>B2B Sales &amp; Business Development</li><li>Client Relationship Management</li><li>Digital Transformation &amp; Analytics Understanding</li><li>Market Research &amp; Competitive Analysis</li><li>Sales Pipeline Management</li><li>Marketing Strategy &amp; Campaign Execution</li><li>Negotiation &amp; Commercial Management</li><li>Presentation &amp; Communication Skills</li><li>Data Analysis &amp; Reporting</li><li>Stakeholder Management</li><li>Strategic Thinking &amp; Problem Solving</li></ul>

<p>A reputable company is looking for an experienced Shipping Manager to oversee daily shipping operations and ensure the timely and efficient movement of goods. The ideal candidate should have strong knowledge of logistics, shipping documentation, freight coordination, and import/export procedures.</p> <p>Key Responsibilities:</p> <p>Manage daily shipping and logistics operations.<br /> Coordinate local and international shipments with clients, suppliers, freight forwarders, and transport companies.<br /> Plan and monitor shipment schedules to ensure timely deliveries.<br /> Prepare and verify shipping documents, invoices, packing lists, and related paperwork.<br /> Coordinate with customs clearance teams and ensure required documentation is complete.<br /> Monitor shipment status and resolve delays, damages, or delivery issues.<br /> Negotiate and coordinate with shipping lines, freight forwarders, and logistics service providers.<br /> Maintain accurate records of shipments, costs, and delivery schedules.<br /> Monitor shipping costs and identify opportunities to improve operational efficiency.<br /> Ensure compliance with company policies and applicable shipping and customs requirements.<br /> Supervise shipping staff and coordinate daily workloads.<br /> Prepare shipping reports and provide updates to management.</p> <p>Requirements:</p> <p>Bachelor&#8217;s degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.<br /> Proven experience in shipping, logistics, or freight operations.<br /> Strong knowledge of import/export procedures and shipping documentation.<br /> Good understanding of customs clearance and freight forwarding processes.<br /> Excellent coordination, communication, and negotiation skills.<br /> Strong problem-solving and organizational abilities.<br /> Proficiency in MS Office and logistics/shipping systems.<br /> UAE experience is an advantage.</p> <p>Interested candidates are invited to send their updated CV to [Your Email salamalaikalocal@gmail.com</p>

<p>A rewarding opportunity is available for an experienced Project Manager to lead and coordinate construction projects from planning through completion. The ideal candidate should have strong leadership, project management, communication, and problem-solving skills, with the ability to deliver projects safely, on time, and within budget.</p> <p>Key Responsibilities:</p> <p>Plan, coordinate, and manage projects from initiation to completion.<br /> Monitor project schedules, budgets, resources, and overall progress.<br /> Coordinate with clients, consultants, contractors, suppliers, and internal teams.<br /> Supervise project teams and ensure responsibilities are clearly assigned.<br /> Review project drawings, specifications, schedules, and technical documents.<br /> Monitor work quality and ensure compliance with project requirements.<br /> Identify project risks, delays, and technical issues and implement suitable solutions.<br /> Prepare progress reports and provide regular updates to management and clients.<br /> Ensure compliance with health, safety, and environmental requirements.<br /> Manage project documentation and ensure timely completion and handover.</p> <p>Interested candidates are invited to send their updated CV to [Your Email edu@jamalschools.com</p>

<p>A leading construction company is looking for an experienced and capable Project Manager to oversee construction projects from planning through completion. The ideal candidate should have strong leadership, project management, and coordination skills, with the ability to ensure projects are completed safely, on time, and within budget.</p> <p>Responsibilities<br /> Plan, manage, and supervise construction projects from start to completion.<br /> Develop project schedules, budgets, and execution plans.<br /> Coordinate with engineers, contractors, consultants, suppliers, and site teams.<br /> Monitor project progress and ensure timely completion of milestones.<br /> Manage project costs and maintain budget control.<br /> Ensure construction work meets approved drawings, specifications, and quality standards.<br /> Monitor site safety and ensure compliance with relevant regulations.<br /> Identify project risks, delays, and operational issues and take corrective action.<br /> Review project reports, documentation, and progress updates.<br /> Conduct regular site meetings and coordinate with project stakeholders.<br /> Ensure proper allocation of manpower, materials, and equipment.<br /> Prepare regular progress reports for management.<br /> Requirements<br /> Bachelor’s degree in Civil Engineering, Construction Management, or a related field.<br /> Proven experience as a Project Manager in the construction industry.<br /> Strong knowledge of construction processes, project planning, and site operations.<br /> Excellent leadership, communication, and coordination skills.<br /> Ability to manage multiple tasks and meet strict deadlines.<br /> Strong problem-solving and decision-making abilities.<br /> Good knowledge of MS Office and project management tools.<br /> UAE construction experience is an advantage.<br /> Candidates available to join immediately are preferred.<br /> &#x1f4f1; Interested candidates are invited to send their updated CV via WhatsApp: 971 52 945 6306</p>

<p>A leading construction company is looking for an experienced and capable Project Manager to oversee construction projects from planning through completion. The ideal candidate should have strong leadership, project management, and coordination skills, with the ability to ensure projects are completed safely, on time, and within budget.</p> <p>Responsibilities<br /> Plan, manage, and supervise construction projects from start to completion.<br /> Develop project schedules, budgets, and execution plans.<br /> Coordinate with engineers, contractors, consultants, suppliers, and site teams.<br /> Monitor project progress and ensure timely completion of milestones.<br /> Manage project costs and maintain budget control.<br /> Ensure construction work meets approved drawings, specifications, and quality standards.<br /> Monitor site safety and ensure compliance with relevant regulations.<br /> Identify project risks, delays, and operational issues and take corrective action.<br /> Review project reports, documentation, and progress updates.<br /> Conduct regular site meetings and coordinate with project stakeholders.<br /> Ensure proper allocation of manpower, materials, and equipment.<br /> Prepare regular progress reports for management.<br /> Requirements<br /> Bachelor’s degree in Civil Engineering, Construction Management, or a related field.<br /> Proven experience as a Project Manager in the construction industry.<br /> Strong knowledge of construction processes, project planning, and site operations.<br /> Excellent leadership, communication, and coordination skills.<br /> Ability to manage multiple tasks and meet strict deadlines.<br /> Strong problem-solving and decision-making abilities.<br /> Good knowledge of MS Office and project management tools.<br /> UAE construction experience is an advantage.<br /> Candidates available to join immediately are preferred.<br /> &#x1f4f1; Interested candidates are invited to send their updated CV via WhatsApp: 971 52 945 6306</p>

<p>A well-established company is seeking an experienced and organized Operations Manager to oversee daily business operations, supervise teams, improve operational efficiency, and ensure smooth coordination between departments. The role requires strong leadership, planning, problem-solving, and communication skills.</p> <p>Key Responsibilities:</p> <p>Oversee and coordinate day-to-day business operations.<br /> Supervise operational staff and ensure duties are completed efficiently.<br /> Plan work schedules, assignments, and operational activities.<br /> Develop and improve operational procedures and workflows.<br /> Monitor team performance and ensure operational targets and KPIs are achieved.<br /> Coordinate with different departments to ensure smooth business operations.<br /> Manage suppliers, vendors, service providers, and business partners when required.<br /> Monitor operational costs and support efficient use of company resources.<br /> Identify operational issues and implement practical solutions.<br /> Maintain high standards of service, quality, productivity, and customer satisfaction.<br /> Prepare daily, weekly, and monthly operational reports for management.<br /> Monitor inventory, equipment, supplies, and other operational requirements where applicable.<br /> Ensure company policies, procedures, health and safety standards, and applicable regulations are followed.<br /> Support staff training, performance monitoring, and team development.<br /> Handle operational complaints, escalations, and urgent issues professionally.<br /> Coordinate meetings and communicate operational requirements to relevant teams.<br /> Identify opportunities for process improvement, cost reduction, and increased productivity.<br /> Maintain proper operational records and documentation.<br /> Perform other management and operational duties as assigned.</p> <p>Requirements:</p> <p>Bachelor&#8217;s degree in Business Administration, Operations Management, Management, or a related field is preferred.<br /> Previous experience in Operations Management or a similar supervisory/management role.<br /> Strong leadership and team-management skills.<br /> Excellent communication and interpersonal abilities.<br /> Strong organizational and time-management skills.<br /> Good problem-solving and decision-making abilities.<br /> Knowledge of operational planning, reporting, and performance monitoring.<br /> Proficiency in Microsoft Office, especially Excel and Word.<br /> Ability to manage multiple responsibilities in a fast-paced environment.<br /> Strong attention to detail and ability to work under pressure.<br /> UAE experience is an advantage.<br /> UAE driving license is an advantage depending on operational requirements.</p> <p>Candidates meeting the above requirements may send their updated CV to:<br /> Email: info.aljamal.musicandevents@gmail.com</p>

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<p>The Store Manager is responsible for leading all store operations, ensuring outstanding customer service, achieving sales targets, managing inventory, supervising staff, and maintaining operational excellence. The role is focused on driving business growth, maximizing profitability, and creating a positive shopping experience.<br /> please send your updated CV via email : hr.anikaglobal@gmail.com<br /> or WhatsApp/0582297907</p>

<p>The Store Manager is responsible for leading all store operations, ensuring outstanding customer service, achieving sales targets, managing inventory, supervising staff, and maintaining operational excellence. The role is focused on driving business growth, maximizing profitability, and creating a positive shopping experience.<br /> please send your updated CV via email : hr.anikaglobal@gmail.com<br /> or WhatsApp/0582297907</p>

<ul><li><p>Lead end-to-end operations across Sales, Customer Service, Procurement, Warehouse, and Technical Service functions, ensuring efficient, compliant, and customer-centric execution.</p></li><li><p>Design, implement, and continuously improve operational processes, Standard Operating Procedures (SOPs), process maps, and workflow documentation across all business functions.</p></li><li><p>Establish operational KPIs, dashboards, and performance measurement systems to monitor efficiency, service levels, cash flow, and customer satisfaction.</p></li><li><p>Ensure ERP process compliance and seamless transaction flow across quotations, order management, procurement, inventory control, deliveries, invoicing, and after-sales support.</p></li><li><p>Develop structured communication protocols and RACI (Responsible, Accountable, Consulted, Informed) frameworks to improve cross-functional coordination, accountability, and issue resolution.</p></li><li><p>Implement customer-centric operational processes to enhance response times, order accuracy, on-time delivery, complaint resolution, and overall service quality.</p></li><li><p>Lead continuous improvement initiatives utilizing Lean, Six Sigma, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and other operational excellence methodologies.</p></li><li><p>Develop inventory planning and replenishment strategies while improving warehouse efficiency, inventory accuracy, stock visibility, and audit readiness.</p></li><li><p>Establish governance frameworks for Technical Service Operations, including repair management, calibration, warranty tracking, service scheduling, and documentation control.</p></li><li><p>Develop operational frameworks for value-added production, assembly, product customization, and process-controlled manufacturing activities.</p></li><li><p>Standardize Quality Assurance processes, inspection protocols, and operational risk mitigation practices in line with ISO standards and customer requirements.</p></li><li><p>Collaborate with IT and digital teams to enhance ERP functionality, workflow automation, reporting capabilities, and business intelligence dashboards.</p></li><li><p>Implement document control systems, approval matrices, escalation workflows, and operational compliance procedures covering SOPs, contracts, and regulatory submissions.</p></li><li><p>Develop operational readiness frameworks to support customer experience initiatives, technical demonstration facilities, experience centres, and specialized service hubs.</p></li><li><p>Drive vendor performance management, procurement coordination, and supply chain optimization, focusing on cost efficiency, lead times, and service-level adherence.</p></li><li><p>Develop Service Level Agreements (SLAs), operational scorecards, and performance review mechanisms for both internal teams and external partners.</p></li><li><p>Lead change management initiatives to ensure the successful adoption of new systems, tools, and processes while fostering a culture of operational excellence, accountability, and continuous improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10–12+ years of progressive experience in Operations Management within Industrial Distribution, Engineering Products, MRO, Technical Services, Manufacturing, or Industrial Solutions.</p></li><li><p>Proven track record in leading large-scale operational improvements, ERP-driven business process transformation, and establishing operational governance frameworks.</p></li><li><p>Strong understanding of MIS, workflow automation, transaction controls, and system-based reporting.</p></li><li><p>In-depth knowledge of inventory management, procurement operations, warehouse optimization, end-to-end supply chain processes, Technical Service Operations, and customer support management.</p></li><li><p>Practical experience in SOP development, KPI management, operational governance, cross-functional leadership, Lean, Six Sigma, Kaizen, Business Process Improvement (BPI), process mapping, and continuous improvement, with exposure to ISO-based quality systems, audits, and compliance frameworks.</p></li><li><p>Excellent analytical, problem-solving, and data-driven decision-making skills, supported by strong leadership, stakeholder management, and communication capabilities, with a demonstrated ability to build scalable operational systems that support business growth and regional expansion.</p></li></ul>