وظائف مدير الخدمات اللوجستية في الإمارات

About Us Sky Toll Middle East is the regional operation of Sky Toll, a leading provider of intelligent road infrastructure charging and tolling solutions, and together with VITRONIC, its sister company within ITIS Holding, it brings complementary expertise in road-user charging, intelligent transportation systems and traffic technology to the region. The establishment of Sky Toll Middle East in Dubai represents an important step in strengthening Sky Toll’s presence in the region, expanding its ability to support current and future projects across the Middle East. As part of this expansion, we are continuing to grow the Sky Toll Middle East organization and are looking for professionals who can contribute to its long-term development and success.<br><br>About the Role The Service Delivery Manager (hereinafter referred to as “SDM”) is responsible for ensuring the delivery of services to external and internal customers in a consistent and efficient manner, in line with agreed quality standards and service performance levels. The SDM acts as the primary point of contact and the central coordination role between the service provider and the customer, managing service performance, expectations, and service improvement initiatives with the objective of ensuring and building customer trust and satisfaction.<br>Responsibilitiesensuring service delivery in accordance with agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs),coordinating activities and work between internal teams, external suppliers, and the customer,managing incidents, problems, changes, and requests in line with standardized principles and agreed procedures, including monitoring compliance with planned financial costs,collecting, prioritizing, and coordinating the fulfillment of customer requirements such as service requests, ad-hoc requests, change requests, etc.,monitoring service performance, reporting, and proposing improvements in service delivery,building and maintaining strong customer relationships,identifying, monitoring, and managing risks related to service delivery,preparing and leading regular meetings with customers, suppliers, and other stakeholders to review and evaluate service delivery,collaborating on the definition and improvement of standards, processes, and key performance indicators (KPIs),supporting the transition of new services into operation,identifying business opportunities and supporting pre-sales activities.<br><br><br>Skills/Qualifications<br>SLA & service delivery management Incident, problem & change management KPI monitoring & service reporting Stakeholder & vendor coordination Risk management & process improvement Strong communication & problem-solving skills Bachelor’s degree in Business, IT, Engineering, or related field Experience in service delivery / operations management

<p>Lead the delivery and mobilisation of a new office and manufacturing facility in Dubai, managing fit-out projects, contractor coordination, facilities operations, and capital investments from inception through to operational readiness. Working closely with internal and external stakeholders, you will ensure the facilities are delivered safely, efficiently, and are fully prepared to support the organisation's long-term growth. Client Details An organisation within the industrial and manufacturing sector expanding their presence in the region. Description Facilities & Capital Project Delivery * Lead the delivery of new office and manufacturing facility projects from inception through to operational handover. * Manage all phases of facility fit-out, refurbishment, infrastructure, and capital investment projects. * Coordinate architects, consultants, contractors, suppliers, and statutory authorities throughout project delivery. * Develop and manage project programmes, budgets, procurement activities, and reporting to ensure delivery against agreed milestones. * Monitor project risks and implement mitigation strategies to minimise programme and commercial impacts. * Ensure all works are delivered in accordance with company standards, quality requirements, and local regulations. Facilities Mobilisation & Operational Readiness * Lead the transition of completed facilities into fully operational workplaces. * Develop mobilisation plans covering facilities operations, maintenance, security, cleaning, workplace services, utilities, and business continuity. * Coordinate commissioning, snagging, testing, and handover activities. * Ensure operational readiness to support business growth, including planned manufacturing operations. * Support future expansion planning as the business scales towards full production capacity. Facilities & Asset Management * Manage outsourced Facilities Management providers across Hard and Soft Services. * Develop preventative maintenance strategies and oversee asset lifecycle planning. * Monitor service delivery through KPIs, SLAs, and continuous improvement initiatives. * Maintain accurate asset registers, maintenance records, and facilities documentation. * Drive workplace optimisation and efficient space utilisation across the site. Financial & Commercial Management * Develop and manage annual facilities budgets and capital expenditure forecasts. * Monitor project costs and operational expenditure, identifying opportunities for cost optimisation. * Manage procurement processes for facilities-related services and contracts. * Review contractor performance and ensure contractual obligations are achieved. HSE Coordination & Compliance * Support implementation of Group HSE policies throughout construction, mobilisation, and operational phases. * Coordinate contractor HSE compliance, risk assessments, permits, and site safety activities. * Ensure compliance with UAE statutory requirements and corporate HSE standards. * Support emergency preparedness planning and operational readiness activities. * Coordinate HSE reporting, audits, inspections, and KPI submissions. * Promote a positive safety culture across contractors and employees in partnership with the Group HSE team. Stakeholder Management * Build strong working relationships with internal business leaders, project teams, and external stakeholders. * Act as the primary facilities project interface between corporate functions, consultants, contractors, and service providers. * Provide regular project updates, risk reporting, and progress presentations to senior leadership. * Collaborate with global teams to ensure alignment with corporate standards and business objectives. Job Offer * A collaborative and dynamic working environment offering long-term career development as the regional operation expands. * Competitive salary and benefits package, with the opportunity to play a key role in a strategically important regional investment. If you meet the requirements and are interested in this Facilities Project Manager role, we encourage you to apply.</p><p>A successful Facilities Project Manager should have: * Minimum 8 years' experience managing facilities, workplace, industrial, or capital projects. * Demonstrated experience delivering office and industrial fit-out or facility development projects. * Experience mobilising new facilities from construction completion into operational use. * Proven experience managing consultants, contractors, and outsourced Facilities Management providers. * Experience working within manufacturing, aviation, industrial, pharmaceutical, logistics, or similarly operational environments. * Experience managing project budgets, procurement, and contract administration. * Understanding of facilities maintenance strategies and asset lifecycle management. * Working knowledge of HSE legislation and contractor safety management within construction or operational environments.</p>

Purpose<br><br>The Export Market Manager is responsible for building and managing Mizzen's export business, initially across Egypt, Lebanon and Iraq, with the potential to expand into additional markets over time.<br><br>This is a commercial role with end-to-end market ownership, responsible for developing customer relationships, driving profitable sales, managing accounts and identifying new business opportunities across the assigned territories.<br><br>The role will also lead the liquidation business in Egypt and Iraq, developing the right network of partners to efficiently monetize excess and ageing inventory while protecting ON's brand positioning and the long-term value of the business.<br><br>Reporting directly to the General Manager, the Export Market Manager acts as the commercial owner for the assigned markets and works cross-functionally with Distribution, Merchandising, Supply Chain, Finance, Marketing and Legal to deliver profitable, cash-generative and scalable growth.<br>Key Accountabilities<br><br>1. Market & Commercial Ownership<br>Own the commercial performance of assigned export markets, initially Egypt, Lebanon and Iraq.<br>Develop and execute market-level commercial plans aligned with Mizzen and ON's regional strategy.<br>Deliver agreed Net Sales, Gross Margin and cash collection targets.<br>Build forecasts and commercial plans by customer, season and channel.<br>Understand the commercial, economic and competitive dynamics of each market.<br>Identify opportunities to expand the business into additional countries, customers and channels.<br>Provide regular updates to the General Manager on performance, opportunities, risks and recommended actions.<br><br>2. Account Management & Business Development<br>Own and develop relationships with existing accounts across Egypt, Lebanon and Iraq.<br>Identify, evaluate and acquire new strategic accounts and commercial partners.<br>Build strong senior-level relationships with customers and partners.<br>Lead commercial negotiations within agreed parameters.<br>Drive seasonal sell-in and orderbook development.<br>Monitor customer performance, sell-through and inventory health where data is available.<br>Conduct regular market and customer visits.<br>Ensure accounts meet agreed commercial and brand standards.<br><br>3. Liquidation Business - Egypt & Iraq<br>Own the commercial strategy and execution of liquidation activity.<br>Develop a reliable network of liquidation partners.<br>Work closely with Merchandising on inventory and liquidation requirements.<br>Negotiate liquidation deals to maximize inventory recovery, margin and cash generation.<br>Build structured liquidation plans by market, customer and inventory pool.<br>Protect ON's inline business and premium positioning.<br>Maintain visibility on liquidation volumes, margins, inventory movement and cash collection.<br><br>4. Commercial Planning, Profitability & Cash<br>Build seasonal and annual sales plans.<br>Maintain an accurate customer orderbook and sales forecast.<br>Contribute to the IBP process.<br>Understand pricing, discounts, duties, logistics and payment terms.<br>Work closely with Finance on receivables and credit exposure.<br>Take active ownership of cash collection.<br>Manage overdue receivables and payment risks.<br><br>5. Market Development & Brand Protection<br>Support ON's premium positioning.<br>Maintain separation between inline distribution and liquidation channels.<br>Monitor brand representation, pricing and distribution risks.<br>Identify emerging market opportunities.<br>Balance short-term opportunities with long-term brand protection.<br><br>6. Cross-Functional Collaboration<br>Partner with Distribution, Merchandising, Supply Chain, Finance, Marketing and Legal.<br>Coordinate inventory availability, export execution and logistics.<br>Ensure customer agreements and commercial terms are implemented.<br>Build a scalable operating model for future expansion.<br><br>Essential<br>Bachelor Degree or equivalent.<br>Diploma or Certificate with a Business, Sales, Marketing or related focus.<br>5+ years of relevant experience in commercial, wholesale, distribution, export sales or key account management.<br>Experience in sportswear, footwear, fashion or premium consumer brands preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>A DIFC based external asset manager, having an AUM of USD 300M plus is currently and urgently hiring a Talent Acquisition and Recruitment professional to meet their internal hiring requirements.</span><br></p><br><span><span><b>Position Overview</b></span></span><br><p><span>We are seeking an experienced Recruitment Manager – Private Banking to lead talent acquisition for one of the region's leading financial services sectors. The successful candidate will have a strong background in recruiting private banking and wealth management professionals, supported by an established network of industry talent and a proven ability to identify and attract high-performing candidates.</span></p><br><span><span>Key Responsibilities</span></span><ul><li><span><span>Manage end-to-end recruitment for private banking and wealth management positions.</span></span></li><li><span><span>Source, assess, and attract high-calibre professionals through proactive talent mapping and networking.</span></span></li><li><span><span>Build and maintain a strong pipeline of qualified candidates for current and future hiring requirements.</span></span></li><li><span><span>Partner with hiring managers to understand business needs and deliver effective recruitment strategies.</span></span></li><li><span><span>Conduct candidate interviews, competency assessments, and reference checks.</span></span></li><li><span><span>Ensure an exceptional candidate experience throughout the recruitment process.</span></span></li></ul><b><span>Roles You Will Recruit</span></b><br><ul><li><span><span>Private Bankers</span></span></li><li><span><span>Relationship Managers</span></span></li><li><span><span>Directors – Private Banking</span></span></li><li><span><span>Investment Analysts</span></span></li><li><span><span>Private Banking Operations Professionals</span></span></li><li><span><span>Financial Accountants – Private Banking<br></span></span></li><li><span><span>Wealth Management Professionals<br></span></span></li></ul><span><span>Candidate Profile</span></span><ul><li><span><span>5–8 years of recruitment or talent acquisition experience within private banking, wealth management, or financial services.</span></span></li><li><span><span>Demonstrated success in recruiting mid to senior-level banking professionals.</span></span></li><li><span><span>Established network and talent pipeline within the private banking industry.</span></span></li><li><span><span>Strong sourcing, interviewing, and stakeholder management skills.</span></span></li><li><span><span>Excellent communication, negotiation, and relationship-building abilities.</span></span></li><li><span><span>Ability to manage multiple recruitment assignments in a fast-paced environment.</span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Purpose</b></p><p>Provide direct executive support to the CEO of an international aviation group, combined with day-to-day human resources administration and management of the UAE offices, including government relations and the renewal of company licenses and employee visas. The position is the trusted point of coordination between the CEO and internal and external parties, and calls for a high level of discretion, maturity, diplomacy and judgment.</p><p>Key Responsibilities</p><ul><li><b>Executive Support: </b>Manage the CEO's calendar, meetings and international travel, including visa, hotel and transport arrangements. Prepare board presentations, briefing notes and follow-up action items.</li><li><b>Correspondence and Records: </b>Prepare correspondence, reports, memoranda and letters on the CEO's behalf. Handle the CEO's confidential correspondence and records. Compile minutes of meetings and follow up on agreed action points. Maintain the confidentiality of corporate records and sensitive documents at all times.</li><li><b>HR Administration: </b>Support the full employee lifecycle: recruitment coordination and interview scheduling, onboarding and offboarding, employee files and HR records, leave and attendance records, payroll input and HR documentation such as offer letters, contracts and certificates. Help keep HR practice in line with UAE labour regulations.</li><li><b>Office Management: </b>Manage the day-to-day running of the UAE offices: office supplies and facilities, vendor and service-provider coordination, courier and document handling, visitor and meeting logistics, office budgets and petty cash, and orderly filing of company documentation.</li><li><b>Government Relations and Renewals: </b>Handle the renewal of trade licenses, establishment cards, employee visas, labour cards and Emirates ID, working through the relevant free zone and government portals. Liaise with government authorities, free zone authorities, banks and service providers, and assist with regulatory filings and supporting documentation.</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration or a related field.</li><li>Valid UAE driving license and driving experience is a must.</li><li>Working knowledge of UAE labour law and of visa, Emirates ID and trade license renewal procedures.</li><li>Proficiency in MS Office and in HR and payroll systems.</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Three or more years of combined experience as an Executive Assistant, HR Manager or in a similar senior administrative role.</li><li>Experience supporting C-level executives in a multi-entity or multinational group.</li><li>Hands-on experience with UAE government and free zone portals and with PRO and document-clearing processes.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Competencies</b></p><ul><li>Excellent organisational, communication and multitasking abilities.</li><li>Excellent written and spoken English.</li><li>High integrity and discretion, with the ability to operate in a fast-paced, multicultural environment.</li><li>Sound judgment and diplomacy in dealing with senior internal and external stakeholders.</li><li>Effective time management: sets priorities, plans workload and meets deadlines.</li><li>Able to work under pressure and to manage several tasks at the same time.</li></ul><p><b>Other Preferred Qualifications</b></p><ul><li>Currently residing in the UAE and available to join at short notice.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Your responsibilities:<br>First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you’ll step in on their behalf where necessary.<br>You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.<br>You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.<br>You will be expected to interview candidates for associate roles.<br>You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.<br>In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow-up on and resolve any process-related issues as and when required.<br>You are expected to be flexible to work in different shifts and to do overtime when needed.<br>Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.<br>- Bachelor's degree in supply chain/logistics or related field<br>- Experience with planning, performance metrics, and process improvement<br>- Experience managing teams<br>- Experience in logistics<br>- Experience with data analysis<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Metabolic.<br>Health Metabolic.<br>Health is an integrated metabolic care provider in the UAE.<br> The organization combines clinical care, diagnostics, and data driven models to improve outcomes in diabetes and metabolic health.<br> Job Summary The Logistics Coordinator will be responsible for overseeing the smooth operation of supplies, vendor coordination, and basic facility management tasks to support patient care and clinic operations.<br> This role plays a key part in ensuring a well-maintained environment aligned with GluCare’s integrated care model.<br> In addition, the coordinator will assist in events, service logistics, and operational readiness while ensuring flexibility in working hours and responsiveness during urgent situations.<br> Key Responsibilities Logistics Responsibilities Monitor and manage inventory levels across clinical, café, and administrative areas; request and track restocking of supplies and consumables as needed.<br> Receive, unpack, verify, and properly store incoming supplies and shipments.<br> Maintain organized records of supply usage, purchase requests, and delivery documentation.<br> Coordinate with vendors for routine and ad-hoc service requirements, ensuring timely delivery and quality of goods or services.<br> Ensure on-site presence during maintenance visits, service work, or installations to oversee completion and communicate issues to relevant teams.<br> Provide coverage for logistics operations during absences or emergency situations to ensure continuity.<br> Support internal events, workshops, or wellness sessions with logistical arrangements and material setup.<br> Liaise with emergency services or contractors when facility-related incidents arise, demonstrating an understanding of basic facility and building management protocols.<br> Follow and support all clinic policies on infection control, safety standards, and operational protocols.<br> Facilities &amp; Operational Support Assist with minor facility coordination, including reporting maintenance needs and following up on work orders.<br> Work collaboratively with housekeeping, IT, and administrative teams to ensure operational efficiency across departments.<br> Support the delivery and setup of medical or non-medical equipment as needed.<br> Maintain cleanliness and order within storage and logistics areas.<br> Additional Requirements Must be flexible with working hours and shift rotations, including occasional weekends or extended hours based on clinic needs.<br> Able to multitask, prioritize duties, and respond promptly to urgent logistical matters.<br> Demonstrates initiative, reliability, and a service-oriented mindset in a dynamic healthcare environment.<br> High school diploma or equivalent; barista training or certification is a plus.<br> 1–2 years of experience as a barista or in a hospitality role, preferably in healthcare, or wellness.<br> Knowledge of food safety, cleanliness, and hygiene standards.<br> Experience in logistics, inventory, or administrative coordination is a plus.<br> Ability to prepare a range of beverages, including diabetic-friendly and wellness-focused drinks.<br> Strong interpersonal and communication skills.<br> Friendly, patient-focused attitude with attention to detail.<br> Basic understanding of dietary needs for people with diabetes is a plus.<br> Fluency in English; knowledge of Arabic is an advantage.<br></span> </div>

<div><strong><font color="#cc0000">Join DHL Express UAE - The World’s Most International Company </font></strong></div><div><br></div><div>Would you like to be part of the most international company in the world? A company that has been connecting people and businesses across borders since 1969 and operates in more than 220 countries and territories? </div><div>At DHL Express UAE, we’re not just delivering packages—we’re delivering promises, possibilities, and progress. As a proud member of the DHL Group, we pioneer cross-border express shipping and play a vital role in connecting the UAE to the world. </div><div> Whether it's supporting global trade or making someone’s day with a personal delivery, every role at DHL Express makes a difference. If you're passionate about logistics, innovation, and being part of a purpose-driven team—then this is your sign. </div><div> Don’t just work. Belong. Grow. Thrive. </div><div>Join our incredible journey at DHL Express UAE.</div><div><br></div><div><strong><font color="#cc0000">JOB OVERVIEW </font></strong></div><div><strong><font color="#cc0000"><br></font></strong></div><div>Manage and develop the assigned Field sales territory in order to maintain and grow the DHL market leadership position. Achieve individual sales targets while meeting key customer needs. </div><div><br></div><div><strong><font color="#cc0000">MAIN RESPONSIBILITIES </font></strong></div><div><strong><font color="#cc0000"><br></font></strong></div><div> * Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner </div><div> * Ensure that a high level of professional rapport is developed and maintained with all customers </div><div> * Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required </div><div> * Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met </div><div> * Manage all customer-related information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information </div><div> * Promote DHL brand image and values through own appearance and behaviour so that it reflects DHL high standards and develops customers’ relationship </div><div> * Establish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met. Ensure that customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place </div><div> * Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly </div><div> * Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration of DHL in assigned territory </div><div> * Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targets </div><div> * Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective action internally and/or with the customer </div><div><br></div><div><font color="#cc0000"><strong>EXPERIENCE </strong></font></div><div> * 3-5 years experience in hard core sales </div><div> * Good understanding of the DHL Network </div><div> * Excellent verbal communication and interpersonal skills </div><div> * Good presentation skills </div><div> * Excellent organisational skills, including ability to prioritise workload </div><div> * Proven ability to work under pressure in a fast paced, time sensitive environment </div><div> * Demonstrated ability to use initiative/judgement to solve job related issues </div><div> * Strong problem solving capability </div><div> * Passion to provide excellent Customer Service </div><div> * Excellent Selling Skills in a complex sale environment </div><div> * Business/commercial acumen </div><div> * Negotiation Skills </div><div> * Experience in a segmented service industry </div><div> * Experience in the Air Express industry or freight forward industry </div><div> * Understanding of Supply Chain Management </div><div> * Strong ability to impact and influence </div><div> * Good networking skills</div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>

We are looking for an experienced Customer Success Manager to act as a key point of contact for a portfolio of corporate clients, ensuring they receive a consistent, responsive and high-quality service. The role will focus on building strong client relationships, understanding client needs, coordinating with internal teams and ensuring issues are resolved efficiently. You will work across multiple service areas and play an important role in maintaining client satisfaction, service quality and long-term relationships.<br>Key Responsibilities Manage day-to-day relationships with assigned clients and act as their primary point of contact. Build strong relationships with key client stakeholders and develop a clear understanding of their business needs and priorities. Manage client queries, requests, concerns and escalations through to resolution. Coordinate with internal teams to ensure services are delivered accurately, efficiently and within agreed timelines. Take ownership of client issues, following up with relevant teams and keeping clients informed until resolution. Monitor service delivery and proactively identify potential issues, gaps or areas for improvement. Conduct regular client meetings, service reviews and follow-ups. Track agreed actions, commitments and outstanding items to ensure timely completion. Gather client feedback and work with internal teams to improve processes and overall service quality. Support client onboarding and ensure a smooth transition into ongoing service delivery. Maintain accurate records of client interactions, requests, issues and agreed actions. Identify opportunities to strengthen client relationships and expand the services provided where appropriate. Work closely with operational and functional teams to ensure a consistent client experience.<br>Requirements Bachelor's degree in Business Administration, Management, Communications or a related field. Minimum 5 years of experience in Customer Success, Account Management, Client Services, Service Delivery or a similar client-facing role. Experience managing corporate or B2B clients within a professional services, managed services, technology, outsourcing or shared services environment is preferred. Strong relationship management and stakeholder engagement skills. Demonstrated experience managing client issues and escalations through to successful resolution. Strong problem-solving skills with the ability to coordinate across multiple teams. Highly organised with strong follow-up and attention to detail. Comfortable managing multiple clients, priorities and ongoing requests simultaneously. Excellent written and verbal communication skills. Strong customer service mindset with a proactive and solutions-focused approach.<br>Preferred Experience Experience working within a multi-service or managed services environment. Exposure to HR, Finance, IT, Procurement or other corporate support services. Experience working with UAE-based corporate clients. Familiarity with CRM, ticketing or customer success platforms.

We are looking for an experienced Pre-Sales Manager to drive growth across our AI, Data & Analytics and partner-led banking solutions portfolio. The role will focus on identifying and developing opportunities within the UAE banking and financial services sector, working closely with technology partners, business development teams and delivery teams to build pipeline and convert opportunities into business. Key Responsibilities Drive business development and pipeline creation across AI, Data, Analytics and digital banking solutions. Identify and develop new opportunities with banks and financial institutions. Engage senior stakeholders across Technology, Data, Digital, Risk, Compliance and Business functions. Develop relationships with technology/OEM partners and drive joint go-to-market initiatives. Translate technology capabilities into relevant banking use cases and business propositions. Support client presentations, workshops, demonstrations and solution discussions. Build and manage a qualified sales pipeline and contribute to revenue targets. Identify emerging technologies and potential new partners relevant to the BFS strategy. Monitor banking technology trends, market opportunities and competitive activity. Requirements7–12 years of experience in pre-sales, solution sales, business development or technology sales. Strong understanding of the UAE/GCC banking and financial services market. Experience with AI/Gen AI, Data & Analytics, Data Platforms, Fraud/Financial Crime, Automation or Digital Transformation solutions. Proven experience working with OEMs, technology partners and strategic alliances. Strong client-facing, consultative selling and stakeholder management skills. Ability to translate technology solutions into business propositions and banking use cases.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.<br>Your responsibilities:<br>First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you’ll step in on their behalf where necessary.<br>You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.<br>You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.<br>You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.<br>In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow-up on and resolve any process-related issues as and when required.<br>You are expected to be flexible to work in different shifts and to do overtime when needed.<br>Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.<br>- Experience managing teams<br>- Experience with planning, performance metrics, and process improvement<br>- Experience in logistics<br>- Experience with data analysis<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>