وظائف مدير صيانة في الإمارات

<p>An established construction company in Dubai, specializing in bespoke luxury villas, mansions and premium residential projects, is seeking an experienced Construction Manager to lead site execution and deliver exceptional standards of workmanship.</p><br><ul><li><p>Manage day-to-day construction activities from mobilization through completion and handover, reporting to the Project Manager.</p></li><li><p>Deliver works in accordance with approved drawings, specifications, programme, budgets and quality requirements.</p></li><li><p>Lead site engineers, supervisors, foremen and subcontractors, ensuring effective manpower deployment, productivity and site discipline.</p></li><li><p>Coordinate civil, structural, MEP, fit-out, joinery and specialist works to ensure correct sequencing and timely completion.</p></li><li><p>Work closely with Engineering, Procurement and Planning teams to secure timely drawings, materials, resources and work-front availability.</p></li><li><p>Maintain stringent quality standards, particularly for premium finishes, detailing and protection of completed works.</p></li><li><p>Enforce HSE requirements, coordinate inspections and ensure timely rectification of defects and non-conformances.</p></li><li><p>Identify delays, execution risks and resource constraints; implement recovery measures in coordination with the Project Manager.</p></li><li><p>Monitor resource utilization, material wastage and rework to support effective cost control.</p></li><li><p>Provide accurate progress reports covering manpower, subcontractor performance, procurement constraints, quality, risks and decisions required.</p></li><li><p>Coordinate snagging, completion inspections and handover readiness with the relevant project teams.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Civil Engineering, Construction Management, Architecture or a related discipline.</p></li><li><p>Minimum 10 years of construction experience with Tier A or leading main contracting companies, including proven responsibility for site execution and team supervision.</p></li><li><p>Strong experience in high-end residential construction; luxury villas, mansions and premium hospitality projects are particularly relevant.</p></li><li><p>Demonstrated expertise in premium finishing, attention to architectural details and delivery of demanding quality standards.</p></li><li><p>Strong understanding of UAE construction practices, authority requirements, quality procedures and site safety standards.</p></li><li><p>Proven ability to coordinate civil, structural, MEP and fit-out activities through to completion and handover.</p></li><li><p>Capable of managing substantial site teams and subcontractors, controlling productivity and resolving execution challenges.</p></li><li><p>Ability to read and interpret construction drawings, specifications and programmes, with proficiency in construction management tools and Microsoft Office.</p></li><li><p>Strong leadership, planning, communication and reporting skills, with a proactive approach to escalation and problem-solving.</p></li><li><p>High standards of ownership, accountability, professional discretion and confidentiality when working on private residential projects.</p></li></ul>

<p>Our client is looking for a <strong>Performance Marketing Manager</strong> to lead and execute performance-driven marketing initiatives across digital acquisition channels. This role will play a key part in <strong>driving qualified leads, optimizing marketing spend, and improving conversion rates</strong> while contributing directly to business growth.</p><p>This position requires a <strong>data-driven marketer with strong commercial awareness</strong> who can collaborate closely with Sales and other teams to deliver measurable marketing impact.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and execute <strong>full-funnel performance marketing strategies</strong> aligned with business objectives.</li><li>Manage and optimize campaigns across <strong>Google Ads, Meta Ads, LinkedIn Ads, Programmatic, Native, TikTok, and other relevant channels</strong>.</li><li>Implement <strong>retargeting and remarketing strategies</strong> to improve conversion rates.</li><li>Drive <strong>high-quality leads</strong> for services, partnerships, subscriptions, and events.</li><li>Manage the <strong>lead lifecycle from Marketing Qualified Lead (MQL) to Sales Qualified Lead (SQL)</strong>.</li><li>Work closely with the <strong>Sales team</strong> to improve lead-to-opportunity and opportunity-to-closure conversions.</li><li>Manage and optimize <strong>monthly marketing budgets</strong>, maintaining CPL, CPA, and CAC benchmarks.</li><li>Improve <strong>Return on Ad Spend (ROAS)</strong> and identify opportunities to eliminate underperforming channels.</li><li>Oversee <strong>analytics and tracking tools</strong> such as GA4, Google Tag Manager, and CRM integrations.</li><li>Build dashboards to track <strong>CPL, CPA, CAC, ROAS, and revenue attribution</strong>.</li><li>Conduct <strong>A/B testing across creatives, audiences, and landing pages</strong> to improve campaign performance.</li><li>Collaborate with <strong>Sales, Partnerships, and Creative teams</strong> to align marketing initiatives with business priorities.</li><li>Provide <strong>weekly and monthly performance reports</strong> with actionable insights for leadership.</li></ul><p><br></p><p>Requirements</p><ul><li>Bachelor’s degree in <strong>Marketing, Business, or a related field</strong>.</li><li><strong>8-10 years of experience</strong> in performance marketing.</li><li>Proven experience in <strong>B2B and B2C lead generation and revenue growth</strong>.</li><li>Strong expertise in <strong>Google Ads, Meta Ads, LinkedIn Campaign Manager, and analytics tools</strong>.</li><li>Experience working with <strong>CRM platforms such as HubSpot, Salesforce, Zoho, or similar</strong>.</li><li>Experience within the <strong>UAE/GCC market</strong> is preferred.</li><li>Background in <strong>business setup, free zones, fintech, or SME ecosystems</strong> is an advantage.</li></ul><p><br></p><p>Core Competencies</p><ul><li>Strong <strong>analytical and commercial mindset</strong></li><li><strong>Results-driven and KPI-focused approach</strong></li><li>High level of <strong>ownership and accountability</strong></li><li>Ability to combine <strong>strategic thinking with hands-on execution</strong></li><li>Strong <strong>cross-functional communication and collaboration skills</strong></li></ul><p><br></p><p>Language</p><ul><li><strong>English (required)</strong></li><li>Any additional language is a plus.</li></ul><p><br></p>

<p>Assistant Finance Manager (AFM) – Financial Planning, Analysis & Reporting The Assistant Finance Manager (AFM) plays a critical role in strengthening and elevating the Financial Planning & Analysis (FP&A) function within the organization. Reporting to the Senior Finance Manager, the role is responsible for driving budgeting, forecasting, financial modelling, management reporting, business performance analysis, and strategic decision support across the Facilities Management and Real Estate portfolio. The AFM will work closely with operational, commercial, and senior leadership teams to provide financial insights that support business growth, profitability, operational efficiency, and financial resilience. The role requires strong analytical capabilities, advanced financial modelling expertise, and the ability to partner effectively with stakeholders to drive informed business decisions. Key Skills & Competencies • Strong FP&A experience within Facilities Management, Real Estate, Property Management, Construction, Contracting, or related industries. • Financial modelling, forecasting, budgeting, and business performance analysis skills. • Advanced Microsoft Excel proficiency, including: o Complex formulas and functions o Financial modelling o Pivot Tables and Pivot Charts o Dashboard development o Data analysis and scenario modelling • Strong understanding of financial statements, cash flow management, working capital, and profitability analysis. • Strong accounting, hands on experience, finalization of results, statutory reporting • Hands-on experience with Microsoft Dynamics ERP or any good ERP • Knowledge of Power BI and data visualization tools is a strong advantage. • Excellent analytical, problem-solving, and commercial acumen. • Ready to do automations • Strong communication and stakeholder management skills with the ability to influence decision-making. • Ability to manage multiple priorities and meet strict reporting deadlines. • Proactive and solutions-oriented mindset with a focus on continuous improvement and business value creation.</p><p>Qualifications & Experience • Bachelor's Degree in Finance, Accounting, Economics, Business Administration, or a related field. • 4–6 years of progressive experience in FP&A, management reporting, business analysis, or finance business partnering roles. • Experience within Facilities Management, Real Estate, Property Management, Construction, or related sectors is preferred. • Demonstrated expertise in budgeting, forecasting, management reporting, and advanced financial modelling. • Professional qualification (ACA, ACCA, CPA, CMA, CFA, or equivalent) completed Must. • Experience using Microsoft Dynamics ERP is highly desirable. • Hands on with Excel and can handle heavy data files and churn out insightful outputs.</p>

<p><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Service</strong></p><p><br></p><ul><li><p>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</p></li><li><p>Greet customers immediately upon entering the store with a welcoming attitude.</p></li><li><p>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</p></li><li><p>Capture customer information in the database for future engagement.</p></li></ul><p><br></p><p><strong>Store Operations</strong></p><p><br></p><ul><li><p>Assist the Store Manager with daily operations, including opening and closing responsibilities.</p></li><li><p>Run the store in the absence of the Store Manager, covering all necessary operational duties.</p></li><li><p>Participate in and attend all store meetings and related functions.</p></li><li><p>Assume and complete other duties as assigned by store management.</p></li></ul><p><br></p><p><strong>Sales and Product Knowledge</strong></p><p><br></p><ul><li><p>Provide customers with relevant information about products and stay informed on product categories.</p></li><li><p>Meet or exceed weekly sales goals.</p></li><li><p>Offer gift cards and attempt to add on to sales during transactions.</p></li></ul><p><br></p><p><strong>Compliance and Procedures</strong></p><p><br></p><ul><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</p></li><li><p>Follow company policies and procedures rigorously.</p></li><li><p>Assist with inventories and contribute to an organized environment.</p></li></ul><p><br></p><p><strong>Housekeeping and Presentation</strong></p><p><br></p><ul><li><p>Maintain store standards and cleanliness to create a sparkling, organized environment.</p></li><li><p>Perform housekeeping duties as needed and ensure visual presentation standards are met.</p></li></ul><p><br></p><p><strong>Team Training and Support</strong></p><p><br></p><ul><li><p>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Excellent verbal communication skills.</p></li><li><p>Ability to stand for long durations.</p></li><li><p>Strong understanding of fashion trends.</p></li><li><p>Professional and friendly customer interaction.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills and ability to stand for a minimum of 8 hours.</p></li><li><p>An eye for fashion trends and a friendly demeanor.</p></li><li><p>Capable of some heavy lifting.</p></li></ul><p><br></p>

<p><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Service</strong></p><p><br></p><ul><li><p>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</p></li><li><p>Greet customers immediately upon entering the store with a welcoming attitude.</p></li><li><p>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</p></li><li><p>Capture customer information in the database for future engagement.</p></li></ul><p><br></p><p><strong>Store Operations</strong></p><p><br></p><ul><li><p>Assist the Store Manager with daily operations, including opening and closing responsibilities.</p></li><li><p>Run the store in the absence of the Store Manager, covering all necessary operational duties.</p></li><li><p>Participate in and attend all store meetings and related functions.</p></li><li><p>Assume and complete other duties as assigned by store management.</p></li></ul><p><br></p><p><strong>Sales and Product Knowledge</strong></p><p><br></p><ul><li><p>Provide customers with relevant information about products and stay informed on product categories.</p></li><li><p>Meet or exceed weekly sales goals.</p></li><li><p>Offer gift cards and attempt to add on to sales during transactions.</p></li></ul><p><br></p><p><strong>Compliance and Procedures</strong></p><p><br></p><ul><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</p></li><li><p>Follow company policies and procedures rigorously.</p></li><li><p>Assist with inventories and contribute to an organized environment.</p></li></ul><p><br></p><p><strong>Housekeeping and Presentation</strong></p><p><br></p><ul><li><p>Maintain store standards and cleanliness to create a sparkling, organized environment.</p></li><li><p>Perform housekeeping duties as needed and ensure visual presentation standards are met.</p></li></ul><p><br></p><p><strong>Team Training and Support</strong></p><p><br></p><ul><li><p>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Excellent verbal communication skills.</p></li><li><p>Ability to stand for long durations.</p></li><li><p>Strong understanding of fashion trends.</p></li><li><p>Professional and friendly customer interaction.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills and ability to stand for a minimum of 8 hours.</p></li><li><p>An eye for fashion trends and a friendly demeanor.</p></li><li><p>Capable of some heavy lifting.</p></li></ul><p><br></p>

<p><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Service</strong></p><p><br></p><ul><li><p>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</p></li><li><p>Greet customers immediately upon entering the store with a welcoming attitude.</p></li><li><p>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</p></li><li><p>Capture customer information in the database for future engagement.</p></li></ul><p><br></p><p><strong>Store Operations</strong></p><p><br></p><ul><li><p>Assist the Store Manager with daily operations, including opening and closing responsibilities.</p></li><li><p>Run the store in the absence of the Store Manager, covering all necessary operational duties.</p></li><li><p>Participate in and attend all store meetings and related functions.</p></li><li><p>Assume and complete other duties as assigned by store management.</p></li></ul><p><br></p><p><strong>Sales and Product Knowledge</strong></p><p><br></p><ul><li><p>Provide customers with relevant information about products and stay informed on product categories.</p></li><li><p>Meet or exceed weekly sales goals.</p></li><li><p>Offer gift cards and attempt to add on to sales during transactions.</p></li></ul><p><br></p><p><strong>Compliance and Procedures</strong></p><p><br></p><ul><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</p></li><li><p>Follow company policies and procedures rigorously.</p></li><li><p>Assist with inventories and contribute to an organized environment.</p></li></ul><p><br></p><p><strong>Housekeeping and Presentation</strong></p><p><br></p><ul><li><p>Maintain store standards and cleanliness to create a sparkling, organized environment.</p></li><li><p>Perform housekeeping duties as needed and ensure visual presentation standards are met.</p></li></ul><p><br></p><p><strong>Team Training and Support</strong></p><p><br></p><ul><li><p>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Excellent verbal communication skills.</p></li><li><p>Ability to stand for long durations.</p></li><li><p>Strong understanding of fashion trends.</p></li><li><p>Professional and friendly customer interaction.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills and ability to stand for a minimum of 8 hours.</p></li><li><p>An eye for fashion trends and a friendly demeanor.</p></li><li><p>Capable of some heavy lifting.</p></li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>ales Manager – Real Estate</p><p><b>Company:</b> Arfeen Real Estate</p><p><b>Location:</b> Ajman, UAE</p><p><b>Employment Type:</b> Full-Time</p><p><b>Salary:</b> AED 3,000–6,000 per month + Commission &amp; Incentives</p><p>Job Description</p><p>Arfeen Real Estate is looking for an experienced <b>Sales Manager</b> to lead our sales team, drive business development, manage performance, and achieve monthly revenue targets.</p><p>The ideal candidate should have strong UAE real estate experience, proven team leadership skills, and a hands-on approach to sales, client management, and deal closing.</p><p>Key Responsibilities</p><ul><li>Manage daily sales operations and team performance.</li><li>Set and monitor monthly sales targets and action plans.</li><li>Train, coach, and motivate Property Consultants.</li><li>Monitor leads, follow-ups, negotiations, and sales pipelines.</li><li>Support the team in client handling and closing deals.</li><li>Build relationships with owners, buyers, investors, and developers.</li><li>Generate new listings, referrals, and business opportunities.</li><li>Monitor property market trends and new developments.</li><li>Improve lead conversion and overall sales performance.</li><li>Prepare sales reports and performance updates.</li><li>Coordinate with marketing and administration teams.</li><li>Ensure company procedures and professional standards are maintained.</li></ul><p>Salary &amp; Benefits</p><ul><li><b>Fixed salary: AED 3,000–6,000 per month</b></li><li>Commission and performance incentives.</li><li>Marketing, advertising, and lead-generation support.</li><li>Access to residential, commercial, and off-plan property inventory.</li><li>Administrative and transaction support.</li><li>Professional work environment and career growth opportunities.</li></ul><p>Why Join Arfeen Real Estate?</p><p>Join a growing real estate company where you can lead a sales team, develop new business, build strong industry relationships, and contribute directly to company growth.</p><p><b>If you have strong UAE real estate experience and the leadership skills to drive sales performance, apply now and join Arfeen Real Estate.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li><b>Minimum 3 years of UAE real estate sales experience.</b></li><li>Previous experience as a Sales Manager, Team Leader, or Senior Property Consultant.</li><li>Proven ability to lead, train, and develop a sales team.</li><li>Strong knowledge of residential, commercial, leasing, and off-plan properties.</li><li>Excellent sales, negotiation, communication, and leadership skills.</li><li>Proven experience in achieving sales targets and managing pipelines.</li><li>Strong organizational and problem-solving skills.</li><li><b>Valid UAE driving license and own vehicle required.</b></li><li>Ability to work in a target-driven environment.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Title: Compliance Manager &amp; MLRO Location: Dubai <br> About the ClientOur client is a DFSA-regulated investment and wealth management firm based in the DIFC. They are seeking an experienced Compliance Manager &amp; MLRO to lead their compliance and financial crime framework, ensuring full alignment with DFSA rules, DIFC legislation, and UAE and international AML/CFT and sanctions requirements.<br> Key ResponsibilitiesAct as the firm's Compliance Manager and MLRO (subject to DFSA approval), maintaining an effective compliance and AML/CFT framework.Ensure ongoing compliance with the DFSA Rulebook, DIFC legislation and regulatory guidance, and update policies, procedures and controls as regulations change.Oversee client onboarding, KYC, CDD and EDD, including review of risk ratings, source of wealth, source of funds and beneficial ownership.Oversee PEP, sanctions and adverse media screening, and monitor transactions and client activity for unusual or suspicious behaviour.Investigate potential breaches and financial crime concerns, decide on SAR/STR filings to the UAE FIU, and maintain full records of reviews and investigations.Design and run a risk-based compliance monitoring and testing programme, and recommend corrective action where breaches are found.Advise senior management, Relationship Managers, Investment Advisors and Operations on compliance matters.Deliver compliance, AML/CFT and sanctions training across the business.Prepare and submit regulatory notifications, reports and returns, and maintain the regulatory register and compliance calendar.Act as the main point of contact for the DFSA, external auditors and legal advisers, and support regulatory inspections, audits and internal reviews.Escalate compliance issues promptly to senior management and the board, and promote a strong culture of integrity and accountability.<br> Key RequirementsBachelor's degree in Law, Finance, Accounting, Business or a related discipline.Relevant certification such as CAMS, ICA or CISI (or equivalent).5–8 years' compliance and AML/CFT experience in UAE financial services, ideally within the DIFC and an investment, asset or wealth management firm.Previous MLRO experience within a DFSA-regulated firm is highly desirable.Strong knowledge of DFSA rules, UAE AML/CFT legislation, sanctions, KYC, CDD and EDD.Hands-on experience with World-Check or similar screening and client risk assessment tools.Solid understanding of investment management, wealth management, private banking and client onboarding.Excellent analytical, investigative and communication skills, with sound independent judgement and discretion.</p><br><br> </div>

<p><strong>Job Title: Site Engineer</strong><br><strong>Location: Umm Al Quwain, UAE</strong><br><strong>Availability: Immediate Joiners Preferred</strong></p><br><p><strong>MUST HAVE UAE EXPERIENCE WORKING ON HIGH RISE BUILDINGS(MANDATORY)</strong></p><br><p><strong>Job Description:</strong><br>We are looking for a skilled and proactive Site Engineer to join our team for an ongoing high-rise construction project. The ideal candidate will be responsible for overseeing daily site activities, ensuring construction work aligns with drawings and specifications, and supporting the Project Manager in the smooth execution of the project. This is an immediate requirement, and candidates who can join without delay will be given priority.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Supervise and monitor daily construction activities on site to ensure work progresses as per schedule</p></li><li><p>Interpret and implement construction drawings, blueprints, and technical specifications accurately</p></li><li><p>Coordinate with contractors, subcontractors, and labor teams to ensure smooth workflow</p></li><li><p>Ensure construction work complies with quality standards, safety regulations, and project specifications</p></li><li><p>Conduct regular site inspections and report any deviations, defects, or issues to the Project Manager</p></li><li><p>Monitor and verify material quantities, deliveries, and usage on site</p></li><li><p>Maintain accurate site records, including daily progress reports, logbooks, and site diaries</p></li><li><p>Assist in preparing and updating project schedules and work programs</p></li><li><p>Coordinate with surveyors for site layout, leveling, and setting out works</p></li><li><p>Liaise with consultants, architects, and other engineers to resolve technical issues on site</p></li><li><p>Ensure adherence to health and safety protocols at all times</p></li><li><p>Support the Project Manager in workforce planning, productivity monitoring, and resource allocation</p></li><li><p>Identify potential risks or delays and escalate issues promptly for timely resolution</p></li><li><p>Participate in site meetings and provide technical input as required</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li><p>Bachelor's degree/Diploma in Civil Engineering or related field</p></li><li><p>Proven experience as a Site Engineer, preferably on high-rise or large-scale construction projects</p></li><li><p>Strong understanding of construction methods, materials, and project management principles</p></li><li><p>Ability to read and interpret technical drawings and specifications</p></li><li><p>Good communication and coordination skills</p></li><li><p>Ability to work under pressure and manage multiple tasks on site</p></li><li><p>Immediate availability to join is highly preferred</p></li><li><p>Must be based in or willing to relocate to Umm Al Quwain</p></li><li><p>Must be in UAE</p><p><br></p></li></ul>

<p>We are seeking an experienced and commercially astute Contracts Manager to oversee all contractual and commercial matters for our projects and head office operations in the UAE/Middle East region. The successful candidate shall provide contractual guidance and commercial support to Site Resident Engineers, project teams, and Client Representatives, while also supporting business development activities, including fee proposals, negotiations, and appointment of subconsultants. Key Responsibilities • Oversee contracts administration in accordance with the Contract Document and local practices. • Provide contractual and commercial advice to Resident Engineers, project teams, and management on project-related matters. • Review reports related to claims, variations, extension of time requests, notices, and contractual correspondence. • Assist project teams in preparation and review of contractual letters, notices, and commercial assessments. • Make sure that the Site team safeguard the interests of the Employer/Engineer through consistent and professional contract administration. • Coordinate with Clients, Contractors, and internal teams to resolve contractual and commercial issues. • Support dispute avoidance and assist in preparation of contractual positions and recommendations. • Prepare fee proposals, commercial submissions, and consultancy agreements for new design and supervision projects. • Participate in commercial negotiations with Clients and subconsultants. • Manage appointment and administration of subconsultants and specialist consultants. • Maintain proper contractual records, commercial documentation, and reporting systems. • Ensure consistency in contractual interpretation and commercial practices across projects. • Provide guidance and mentoring to project staff on contractual procedures and commercial awareness.</p><p>• Bachelor’s degree in civil engineering, Quantity Surveying, Construction Management, or a related discipline. • Professionally qualified candidates with additional contractual/commercial certifications will be preferred. • Minimum 10–15 years of overall professional experience. • Minimum 5 years’ experience in a similar Contracts Manager/Commercial Manager role within the Middle East. • Strong working knowledge of FIDIC Conditions of Contract and regional construction practices. • Experience in consultancy and construction supervision projects is preferred. • Proven experience in contractual correspondence, claims management, commercial negotiations, and consultancy agreements. • Excellent communication, report writing, and negotiation skills. • Presentable personality with ability to interact professionally with Clients and senior stakeholders. • Strong analytical and problem-solving abilities. • Proficiency in MS Office applications and contractual documentation systems. • Preferred Attributes • Ability to work independently and provide sound contractual judgment. • Strong leadership and coordination skills. • Ability to handle multiple projects and deadlines effectively. • Commercially aware with strong attention to detail.</p>

<ul><li><p>Taking orders from guest and serve as per standard operating procedures.</p></li><li><p>Offer guest drink menus and answer their questions regarding ingredients</p></li><li><p>Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and</p></li></ul><p>sugar ratios)</p><ul><li><p>Serve beverages and prepared food, like cookies, pastries and muffins</p></li><li><p>Maintain pantry cleanliness, hygiene and personal grooming.</p></li><li><p>Help Manager to monitor the stock level.</p></li><li><p>Any other tasks that may be assigned to you.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Prior experience is mandatory</p></li><li><p>Prefer Female barista</p></li><li><p>Immediate joiner preferred</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Project Manager - Cyber Security&nbsp; <p><strong>Location:</strong> Abu Dhabi, UAE<br> <strong>Employment Type:</strong> Contract / Fixed-Term<br> <strong>Experience Required:</strong> 10+ Years</p><br><br> About the Opportunity <p>Our client is a leading financial services organisation in the UAE, recognised for its strong digital transformation agenda and significant investment in cybersecurity, identity governance, and technology modernisation initiatives.</p><br><br> <p>They are seeking an experienced <strong>Project Manager</strong> to join their Cyber Security division and lead the delivery of a strategic <strong>Identity and Access Management (IAM)</strong> programme centred around <strong>SailPoint</strong>. This role is ideal for a hands-on, delivery-focused project manager who can seamlessly integrate into an existing programme and ensure successful execution across key stakeholders.</p><br><br> Key Responsibilities <ul> <li>Lead the end-to-end delivery of a SailPoint Identity Governance and Administration (IGA) project within the Cyber Security function. </li><li>Establish and maintain project plans, timelines, milestones, risks, dependencies, and budgets. </li><li>Ensure project objectives are delivered on time, within scope, and aligned with business requirements. </li><li>Coordinate activities between cybersecurity teams, technology functions, business stakeholders, vendors, and system integrators. </li><li>Facilitate governance forums, steering committees, and project status meetings. </li><li>Proactively identify and mitigate project risks, issues, and blockers. </li><li>Manage stakeholder expectations and provide regular progress reporting to senior leadership. </li><li>Ensure adherence to internal project management methodologies and governance standards. </li><li>Drive effective communication across all workstreams to ensure successful project delivery. </li><li>Support change management and user adoption activities where required. </li></ul> Required Experience <ul> <li>Minimum <strong>10 years of Project Management experience</strong>, with a proven track record delivering large-scale technology or cybersecurity projects. </li><li>Previous experience delivering <strong>Identity &amp; Access Management (IAM)</strong>, Identity Governance, or Cyber Security programmes. </li><li>Strong understanding of <strong>SailPoint IdentityIQ</strong>, SailPoint IdentityNow, or similar IAM platforms. </li><li>Experience managing cross-functional teams across IT, Security, Risk, and Business functions. </li><li>Demonstrated ability to manage multiple stakeholders in complex enterprise environments. </li><li>Strong project governance, planning, risk management, and reporting capabilities. </li><li>Experience working within highly regulated industries such as banking, financial services, insurance, or government is highly desirable. </li><li>Excellent communication, stakeholder management, and leadership skills. </li></ul> Preferred Qualifications <ul> <li>PMP, PRINCE2, Agile, or equivalent Project Management certification. </li><li>Exposure to cybersecurity frameworks and governance standards. </li><li>Experience working with IAM technologies such as SailPoint, Okta, CyberArk, Microsoft Entra ID, or Saviynt. </li><li>Familiarity with regulatory and compliance-driven environments. </li></ul> &nbsp; <br><br> </div>

<p><strong>Vogue Vacation Homes</strong> is a <span>Abu Dhabi and </span>Dubai based professional holiday home management company specialising in the management and operation of premium short-term rental properties across Dubai. We work with property owners to maximise the performance of their apartments while delivering a high standard of service and guest experience.</p><p>As we continue to grow our portfolio and expand our team, we are looking for an experienced <strong>Human Resources Manager</strong> to join us and take ownership of our HR function.</p><p><br></p>Key Responsibilities<ul><li>Manage the overall HR function and day-to-day HR operations.</li><li>Manage the full employee lifecycle, including recruitment, onboarding, contracts, probation, performance management, and offboarding.</li><li>Lead recruitment and talent acquisition for operational and corporate positions.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Manage payroll coordination, leave, attendance, and employee benefits.</li><li>Ensure company HR policies and procedures are properly implemented.</li><li>Ensure compliance with <strong>UAE labour laws and applicable regulations</strong>.</li><li>Handle employee relations and resolve HR-related matters professionally and confidentially.</li><li>Develop and improve HR policies, procedures, and employee guidelines.</li><li>Support management with workforce planning, organisational structure, and staffing requirements.</li><li>Monitor employee performance and support managers with performance reviews and development plans.</li><li>Coordinate visa, Emirates ID, insurance, and other employee-related requirements.</li><li>Promote a positive and professional workplace culture.</li><li>Prepare regular HR reports and provide management with relevant HR insights and updates.</li></ul><p><br></p>Candidate Requirements<ul><li><strong>5+ years of HR experience</strong>, must be in the UAE.</li><li>Previous experience as an <strong>HR Manager or HR Department Head</strong>.</li><li>Strong knowledge of <strong>UAE labour laws and HR practices</strong>.</li><li>Proven experience in recruitment, employee relations, and HR operations.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organisational and problem-solving abilities.</li><li>Ability to work independently and manage multiple priorities.</li><li>Professional, hands-on, and approachable personality.</li><li>Strong knowledge of MS Office and HR systems.</li><li>Experience in <strong>hospitality, holiday homes, property management, hotels, or a similar fast-paced industry</strong> is an advantage.</li></ul><p><br></p>What We Offer<ul><li>A senior HR position within a growing Dubai-based company.</li><li>The opportunity to build and develop the HR function.</li><li>A professional and dynamic working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Career growth opportunities as Vogue Vacation Homes continues to expand.</li></ul><p><strong>Location:</strong> Dubai, UAE</p><p><strong>Position:</strong> Human Resources Manager</p>

<p><strong>Role:</strong> General Manager</p><p><strong>Type:</strong> Full Time</p><p><strong>Location:</strong> Abu Dhabi, UAE</p><p><br></p><p><strong>About the Role</strong></p><p>We are looking for an experienced and passionate <strong>General Manager</strong> to lead an exciting new Italian dining concept opening in Abu Dhabi.</p><p>The venue will bring a contemporary approach to Italian dining, combining authentic flavours, warm hospitality, and a refined yet vibrant atmosphere.</p><p>We are looking for a strong hospitality leader with experience in luxury restaurants who can lead the venue from opening and drive its long-term success while maintaining exceptional standards of service, food, and guest experience.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the pre-opening and opening of the restaurant, ensuring operational readiness across all areas.</li><li>Lead the overall day-to-day operation, ensuring high standards of service, food quality, hospitality, and guest satisfaction.</li><li>Drive revenue growth, profitability, and overall business performance.</li><li>Manage budgets, labour costs, forecasting, P&amp;L, inventory, and operational costs.</li><li>Recruit, lead, coach, and develop the front and back of house teams, creating a strong culture of teamwork and accountability.</li><li>Maintain a strong presence on the floor and build relationships with guests, VIP clientele, and key stakeholders.</li><li>Ensure the concept, atmosphere, and service standards are consistently delivered throughout the guest journey.</li><li>Work closely with Marketing and Events teams on launch activities, activations, partnerships, and initiatives to drive awareness and revenue.</li><li>Monitor guest feedback, operational performance, and key business metrics, implementing improvements when required.</li><li>Ensure compliance with company policies, health and safety regulations, licensing requirements, and legal standards.</li><li>Collaborate closely with support departments to ensure the successful opening and smooth ongoing operation of the venue.</li><li>Carry out any other duties required to support the successful operation of the restaurant.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Minimum 3 years' experience as a General Manager within a luxury restaurant or hospitality venue.</li><li>Strong experience in premium or fine dining concepts; experience with Italian restaurants or Italian dining concepts is highly preferred.</li><li>Pre-opening experience is highly preferred.</li><li>Strong understanding of luxury hospitality, guest engagement, and VIP service standards.</li><li>Proven track record of driving revenue, profitability, and operational performance.</li><li>Strong financial knowledge, including budgeting, forecasting, P&amp;L management, and cost control.</li><li>Experience recruiting, leading, and developing large multicultural teams.</li><li>Excellent leadership, communication, and decision-making skills.</li><li>Passion for hospitality, Italian cuisine, and delivering memorable guest experiences.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><br> <ul><li>The Finance Trainee FP&amp;A is responsible for supporting the Financial Planning &amp; Analysis function by assisting in the preparation and circulation of financial reports, managing the budget and forecast submission processes, and conducting in-depth financial analysis. The role requires working closely with the Financial Reporting Manager and involves regular interactions with various stakeholders to ensure effective communication and reporting. A strong understanding of budget processes, financial software, and business operations is essential, as is the ability to handle multiple requests and drive continuous improvement within the finance function.</li></ul> <p><b>What You Will Do:</b></p><br> <p><b>Monthly MIS</b></p><br> <ul><li>Assist the Financial Reporting Manager in extracting financial reports from various sources and organizing them effectively.</li><li>Maintain records of reported business performance for future reference.</li><li>Circulate monthly MIS reports to relevant stakeholders.</li></ul> <p><b>Budget &amp; Forecast Submission</b></p><br> <ul><li>Understand and gradually take over the budget and forecast submission process in SAP &amp; BPC, handling quarterly uploads end-to-end.</li><li>Inform relevant stakeholders of the final Budget &amp; forecast P&amp;L for their respective SBUs.</li></ul> <p><b>Financial Analysis</b></p><br> <ul><li>Collaborate with the Financial Reporting Manager to conduct monthly variance analysis for each Line of Business (LOB).</li><li>Provide meaningful insights from financial data to enhance business decisions.</li><li>Develop a comprehensive understanding of business operations to identify instances of over/under spending.</li></ul> <p><b>Support Ad-hoc Requests</b></p><br> <ul><li>Assist in closing ad-hoc requests from Business Analysts and Operations team.</li><li>Collaborate with the larger Finance team to meet Group Reporting requirements.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in financial software (SAP and BPC) and MS Office Suite.</li><li>Ability to handle multiple tasks and support continuous improvement initiatives.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>B.Com (completed or pursuing) / Inter CA / Inter CMA.</li><li>0-2 years of experience, preferably in the Engineering or Construction Industry, in a similar profile.</li><li>Proficiency in ERP Financial Software, specifically SAP and BPC.</li><li>Strong functional, analytical, and communication skills with proficiency in MS Office.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p>1. As a trading establishment with several SKUs serving the advertising, signage, fitout and fabrication industries, the product line is of technical background and candidate must be capable of understanding specifications / providing guidance to the end user to use the right product for the right application.</p><p>2. Assist walk-in clients by delivering superior customer service in the showroom through effective listening, communication (verbal and written), negotiating skills & professional demeanours.</p><p>3. Attend sales inquiries, provide customers with quotations & ensure that the quotations are converted to sales & ensure on-time collection of payment. This role involves sharing detailed information regarding the company&#x27;s inventory and educating customers so as to generate sales leads.</p><p>4. Be well versed with the placement of products in the showroom, assist walk-in clients by delivering superior customer service in the showroom through effective listening, communication (verbal and written), negotiating skills & professional demeanour.</p><p>5. Providing feedback to the Technical Manager / Operations Manager regarding specific installations / service and client issues.</p><p>6. Serving credit and cash customers at the showroom counter.</p><p>7. Gather market, customer information and provide feedback on buying trends.</p><p>8. Record sales details to review self performance & achievement of the set targets.</p><p>9. Maintain inventory of samples and catalogues for the showroom & the Customers.</p><p>10. Participate in ongoing training and coaching to help enhance closing ratios.</p><p>11. Reporting directly to the line Manager on all of the above-mentioned tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>1. Minimum high school diploma with 2-4 years of retail sales experience required; retail management experience and a college degree preferred.</p><p>2. Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.</p><p>3. Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all floor duties at the showroom & at the warehouse.</p><p>4. Good organizational, time management, prioritization, and multitasking skills to ensure timely delivery of goods to customers.</p><p>5. Good communication skills.</p><p>6. Strong Business Acumen.</p><p>7. Brilliant presentation skills and ability to sell to anyone and everyone.</p><p>8. Strong negotiation skills.</p><p>9. Strong work ethic.</p><p>10. Computer literate.</p><p>11. Well-versed with Microsoft Excel including advanced functionality/shortcuts.</p><p>12. Must be capable of working to deadlines/targets.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</li><li>Greet customers immediately upon entering the store with a welcoming attitude.</li><li>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</li><li>Capture customer information in the database for future engagement.</li></ul><p><br></p><p>Store Operations</p><p><br></p><ul><li>Assist the Store Manager with daily operations, including opening and closing responsibilities.</li><li>Run the store in the absence of the Store Manager, covering all necessary operational duties.</li><li>Participate in and attend all store meetings and related functions.</li><li>Assume and complete other duties as assigned by store management.</li></ul><p><br></p><p>Sales and Product Knowledge</p><p><br></p><ul><li>Provide customers with relevant information about products and stay informed on product categories.</li><li>Meet or exceed weekly sales goals.</li><li>Offer gift cards and attempt to add on to sales during transactions.</li></ul><p><br></p><p>Compliance and Procedures</p><p><br></p><ul><li>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</li><li>Follow company policies and procedures rigorously.</li><li>Assist with inventories and contribute to an organized environment.</li></ul><p><br></p><p>Housekeeping and Presentation</p><p><br></p><ul><li>Maintain store standards and cleanliness to create a sparkling, organized environment.</li><li>Perform housekeeping duties as needed and ensure visual presentation standards are met.</li></ul><p><br></p><p>Team Training and Support</p><p><br></p><ul><li>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent verbal communication skills.</li><li>Ability to stand for long durations.</li><li>Strong understanding of fashion trends.</li><li>Professional and friendly customer interaction.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills and ability to stand for a minimum of 8 hours.</li><li>An eye for fashion trends and a friendly demeanor.</li><li>Capable of some heavy lifting.</li></ul><p><br></p></div>

<p><strong>Role Overview</strong></p><p>We are seeking a data-driven Performance Marketing Specialist to plan, execute, and optimize multi-channel paid acquisition campaigns across our brand portfolio in the Dubai market. You will take full ownership of end-to-end media buying, conversion rate optimization, funnel scaling, monthly reporting, and competitive analysis across major digital ad platforms.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, launch, and manage high-ROI campaigns across Meta (Facebook & Instagram), Google Ads (Search, Display, Performance Max, YouTube), LinkedIn Ads, and TikTok Ads tailored to the UAE demographic.</p></li><li><p>Continuously test and scale custom audience targeting, Meta retargeting funnels, direct-response ad formats, and lead-generation flows.</p></li><li><p>Compile and deliver comprehensive monthly performance reports, breaking down key metrics (CPL, CPA, ROAS, CTR, CAC), spend efficiency, and channel-by-channel ROI to drive strategic adjustments.</p></li><li><p>Conduct regular competitor analysis to monitor local industry ad creative trends, promotional hooks, bidding strategies, and landing page funnels across key market players.</p></li><li><p>Write high-converting ad copy and collaborate with design teams to generate high-performing visual and video assets.</p></li><li><p>Track and analyze performance using platform analytics, attribution dashboards, and custom event configuration.</p></li><li><p>Optimize post-click experiences by refining landing pages, lead forms, and chat automation pathways to improve conversion rates.</p></li><li><p>Allocate and monitor monthly ad budgets dynamically across platforms based on real-time campaign performance.</p></li><li><p>Conduct structured A/B testing on ad creatives, hooks, landing pages, and audience segments to lower acquisition costs.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements & Qualifications</strong></p><ul><li><p>3+ years of proven hands-on experience managing paid ad accounts across Meta, Google, LinkedIn, and TikTok within the UAE/GCC region.</p></li><li><p>Demonstrated track record of scaling paid campaigns while maintaining target ROI/CPA goals.</p></li><li><p>Strong mastery of Meta Ads Manager, Google Ads Editor, LinkedIn Campaign Manager, TikTok Ads Manager, and Google Analytics (GA4).</p></li><li><p>Deep understanding of audience segmentation, pixel setup, conversion tracking, and attribution modeling.</p></li><li><p>Proven ability to synthesize complex campaign analytics into clear, actionable monthly reporting decks.</p></li><li><p>Strategic mindset for reverse-engineering competitor ad strategies, visual trends, and positioning.</p></li><li><p>Proficiency in writing direct-response, high-converting ad copy tailored to specific regional platform demographics.</p></li></ul><br><p><strong>Bonus Points</strong></p><ul><li><p>Experience managing paid campaigns in real estate, property management, or commercial services sectors.</p></li><li><p>Familiarity with automated WhatsApp or CRM lead-nurturing funnels.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>To provide higher support in procurement and logistics by managing mid-level sourcing decisions, coordinating closely with internal teams, and handling critical vendor relationships. The role will take ownership of selected procurement categories and logistics follow-ups, contribute to vendor evaluations, and ensure material availability within agreed timelines and cost parameters.</span></p><br><br>Responsibilities:<br><p>Essential Roles and Responsibilities</p><br><p>Functional Roles and Responsibilities:</p><br><p>• Support the Logistics &amp; Purchase Manager in forecasting and planning procurement needs for specific projects or material categories.</p><br><p>• Identify and categorize procurement requirements, compile material specifications, and ensure optimal sourcing in terms of cost, quality, and timelines.</p><br><p>• Conduct vendor and market analysis to identify opportunities for improved pricing, product quality, and supply efficiency.</p><br><p>• Stay updated on market trends; procure samples, brochures, and technical data from available suppliers; present findings for internal review and final confirmation.</p><br><p>• Prepare and issue Requests for Quotations (RFQs), negotiate prices and payment terms, and provide recommendations for vendor selection.</p><br><p>• Negotiate favorable credit terms with suppliers and ensure proper opening and issuance of LPOs with agreed pricing and delivery timelines.</p><br><p>• Obtain necessary approvals and place purchase orders with the most cost-effective and viable suppliers, ensuring delivery as per agreed terms.</p><br><p>• Prepare periodic reports summarizing supplier performance and pricing trends; conduct regular market surveys to explore better alternatives.</p><br><p>• Coordinate with user departments to review procurement requirements, ensure alignment with project needs, and improve internal service delivery.</p><br><p>• Assist the Manager in conducting supplier performance reviews and contribute to developing a preferred vendor list for critical materials.</p><br><p>• Proactively highlight potential delays, cost variances, and quality concerns to the Manager and suggest appropriate mitigation plans.</p><br><p>• Support cost-saving initiatives by identifying efficiency opportunities and contributing to procurement reporting through data collection and analysis.</p><br><p>• Maintain accurate procurement records and documentation in line with audit and compliance requirements.</p><br><p>• Assist in training new team members or interns, as and when required.</p><br><br>Qualifications:<br><p><span>Education/Certification and Continued Education&nbsp;</span><br><span>• Graduate (any discipline)</span><br><br><span>Years of Experience&nbsp;</span><br><span>• 8-10 years’ experience in the Procurement / Purchase industry with good exposure in Joinery /Interior Fit out&nbsp;</span><br><span>• Previous experience in Building Materials Company&nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Technology Account Management,<br>Director, Technology Account Manager<br>Overview <br>The Technology Account Management Director plays a pivotal role in ensuring the successful deployment of Mastercard products and services and managing operational and technical customer relationships. <br>The TAM will work closely with internal teams, external partners, and third-party processors, providing technical and strategic support to ensure the successful deployment of Mastercard’s products and services and trusted source for our customers for technical queries. This role requires a blend of technical expertise and business acumen to identify opportunities for optimization within their infrastructure and ensure seamless communication and manage all escalations relating to technical issues.<br>Role <br>Director, Technology Account Manager, Manager, acts as a strategic consultant across all aspects of product and service launches, working closely with internal and external stakeholders to grow Mastercard’s market share. This requires a tight collaboration with different functional entities throughout MasterCard.<br>• Acts as central point of contact for customers and/or MasterCard customer representatives. <br>• Ensures resolution of day-to-day technical/operational issues, customer issues and/or as related to assigned delivery projects. <br>• Identifies and delivers against customer and Mastercard business and corporate objectives, opportunities, and commitments.<br>• Be a strong communicator, works with a sense of agility &amp; urgency, while delivering quality output to customers and internal partners.<br>• Partners with cross functional partners including Sales, Marketing, and Products throughout Mastercard supporting the internal development and implementation of any new product and/or technology enhancement and support.<br>• Establishes close working relationships with internal and customer's executive- and decision-making-level contacts.<br>• Brings ability to enhance customer experience by driving business growth with portfolio optimization, emerging technologies, and find faster ways to get work done with sustained quality.<br>• Identifies and arranges for training and communication of operational enhancements.<br>• Participates in and contributes to account planning with customer and internal partners to<br>prioritize strategic, mutually shared objectives.<br>• Works with internal colleagues to ensure customer's compliance with all Mastercard technology enhancements.<br>All About You <br>- Preferably with 10 years of relevant experience in payments business with preferred area of experience in credit and debit card operations (issuing and acquiring) - authorizations, clearing, settlement, and fraud &amp; risk management <br>implementation experience in payments, banking or fintech companies.<br>- Demonstrated customer and relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within customer and internal MasterCard organization is essential.<br>- Ability to manage complexity and simplifying for customers and key stakeholders.<br>- Demonstrated operational excellence in managing escalations and timely responses.<br>- Ability to grasp technology details and bridge the gap between the business, product and technology that supports it.<br>- Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment that embraces giving, receiving as well as acting on feedback.<br>- Hybrid position with an expectation to be in office on an average 3 days per week<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>