وظائف مدير قسم المعجنات في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.<br> Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.<br> Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p>The Senior Project Manager will act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality, sustainability and safety standards.</p><br><p>We are looking for an enthusiastic self-motivated individual who has excellent written and verbal communication skills and who wants to make a difference to the Project Management division.</p><br><p><strong>Key Attributes and Duties:</strong></p><br><p>You will have both a strong precontract and post contract delivery background. You will show excellent management and interpersonal skills and possess a very strong core technical skillset, an understanding of construction and commercial and contractual awareness.</p><br><p>As a smart and enthusiastic Senior Project Manager you will understand the complexities of a large-scale building projects.</p><br><p>Your strong interpersonal skills and exceptional relationship management experience will enable you to effectively liaise with a diverse range of clients, sub-contractors and key stakeholders. You are immaculately presented and possess a perceptive knowledge of the end to end project delivery lifecycle inclusive of design, procurement, permitting, construction and handover processes.</p><br><p>Your proven success in delivering building projects will allow you to execute the following key responsibilities as Senior Project Manager:</p><br><ul><li>Develop and manage a suite of governance, communication and management control systems for the proper conduct and assured delivery of the client’s essential services and works.</li><li>Review the organisation structures of the parties and recommend alignment measures.</li><li>Monitor overall team performance and initiate any required safety or performance improvement measures and methodologies.</li><li>Monitor and audit compliance with the requirements of the management systems and report as required.</li><li>Continually identify any project risks, actively assign and manage mitigations as appropriate.</li><li>Initiate and conduct weekly technical and progress meetings relating to the services and works.</li><li>Manage any client stage gateway reviews and attainment of conditions precedent to such approvals.</li><li>Manage the attainment of design stage deliverables to schedule and quality that may be concurrent with any fast track works package procurements and associated permitting and approvals requirements.</li><li>Attend the site(s) as often as required to review HSSE, logistics and progress against the programme.</li><li>Produce formal reports on project progress measured against the baseline and milestone dates and agreed project-wide KPI’s.</li><li>Prepare weekly, monthly and ad-hoc reports on project progress for the Employer’s representative, prepare and conduct presentations as required.</li><li>Manage and administer the relevant contracts affording appropriate protection of the client’s interests.</li><li>Manage the timely issuance of company invoices and receipts against the agreed contract.</li></ul><br>Qualifications<br><p><strong>Essential</strong></p><br><ul><li>Degree in architecture, engineering, construction management or an equivalent technical qualification</li><li>Buildings sector experience</li><li>Minimum 8 years Project Management experience</li></ul><p><strong>Desirable</strong></p><br><ul><li>Recognised Project Management Qualification&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Membership or chartership of a recognised professional industry body, such as RICS</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><br><br> </div>

Job Description:<br><br>We are looking for a proactive and experienced Recruitment Manager to lead our hiring operations and support the company's growth. The ideal candidate will manage recruitment strategies, team performance, employer branding, and overall candidate experience while ensuring compliance with company policies and UAE labor laws.<br><br>Key Responsibilities<br><br>1. Recruitment Strategy Development<br><br>Develop and implement comprehensive recruitment strategies aligned with organizational hiring goals.<br><br>Monitor and evaluate recruitment trends to stay aligned with market demands and future workforce needs.<br><br>2. Team Leadership and Coordination<br><br>Lead, mentor, and manage the recruitment team to achieve departmental targets.<br><br>Assign tasks, track performance, and provide ongoing feedback and guidance.<br><br>3. Hiring Process Management<br><br>Oversee the full recruitment lifecycle, from sourcing and screening to selection and onboarding.<br><br>Collaborate with department heads to define hiring needs and job specifications.<br><br>Ensure timely and professional communication with candidates and internal stakeholders.<br><br>4. Sourcing and Employer Branding<br><br>Develop innovative and effective sourcing channels to attract a diverse and qualified talent pool.<br><br>Strengthen the employer brand through job fairs, partnerships, social media, and marketing initiatives.<br><br>5. Candidate Experience<br><br>Ensure a smooth, respectful, and positive candidate experience throughout all hiring stages.<br><br>Design and implement tools to capture candidate feedback for continuous process improvement.<br><br>6. Analytics and Reporting<br><br>Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, and quality-of-hire.<br><br>Present regular reports and insights to senior management to support decision-making.<br><br>7. Compliance and Policies<br><br>Ensure compliance with UAE labor laws and all internal recruitment policies.<br><br>Develop and maintain recruitment policies and procedures aligned with company standards.<br><br>8. Additional Responsibilities<br><br>Perform any other tasks assigned by management as part of departmental needs.<br><br>Qualifications<br><br>Bachelor's/Master's degree in HR, Business Administration, or related field.<br><br>3–5 years of experience in recruitment or talent acquisition.<br><br>Strong leadership and team management skills.<br><br>Excellent communication and interpersonal abilities.<br><br>Ability to work in a fast-paced environment and meet deadlines.

Position Overview We are seeking an experienced, creative, and passionate Head Chef to lead our kitchen team and oversee all culinary operations. The ideal candidate will have a strong culinary background, excellent leadership skills, and a commitment to delivering consistently high-quality food while maintaining exceptional standards of presentation, hygiene, and kitchen efficiency. Key Responsibilities Lead and manage the kitchen team, ensuring smooth and efficient daily operations. Develop, maintain, and continuously improve menus in line with the restaurant’s concept and brand standards. Ensure consistently high standards of food quality, taste, presentation, and portion control. Plan and manage food preparation, service, and kitchen workflow. Train, coach, and motivate chefs and kitchen staff to maintain high culinary standards. Manage food costs, labour costs, stock levels, purchasing, and waste control. Work closely with suppliers to maintain high-quality ingredients and competitive pricing. Monitor inventory, ordering, receiving, storage, and stock rotation. Ensure full compliance with food safety, hygiene, health & safety, and HACCP standards. Maintain a clean, organized, and professional kitchen environment. Manage kitchen schedules, staffing levels, and daily task allocation. Handle busy service periods effectively while maintaining quality and consistency. Collaborate with restaurant management on menus, promotions, events, and special dining experiences. Monitor customer feedback and continuously identify opportunities to improve food quality and guest satisfaction. Maintain accurate kitchen records and ensure all operational procedures are followed. Lead by example and create a positive, professional, and high-performing kitchen culture. Requirements & Qualifications Proven experience as a Head Chef, Executive Chef, Sous Chef, or senior culinary leadership role. Strong culinary skills with excellent knowledge of food preparation, cooking techniques, and presentation. Proven ability to lead, train, and develop a professional kitchen team. Strong understanding of menu development, food costing, stock control, and kitchen operations. Excellent organizational, communication, and problem-solving skills. Strong attention to detail and commitment to quality and consistency. Ability to remain calm and effective under pressure in a fast-paced kitchen environment. Strong knowledge of food safety, hygiene, HACCP, and health & safety standards. Commercially aware with a strong understanding of food and labour cost management. Creative, passionate, and committed to delivering exceptional culinary experiences. Experience in fine dining, luxury hospitality, premium restaurants, or high-volume kitchens would be an advantage. Relevant culinary qualifications are preferred. Flexible to work evenings, weekends, and public holidays as required. Fluent English required; additional languages would be an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Hostess, Hakkasan</span></span></span>&nbsp;<br><span><span>(<span>20768</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About the role</strong></p><br> <p>As a Head Hostess at Hakkasan, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</p><br> <p><strong>About you</strong></p><br> <p>Ideally, we’d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<p>The Manager – Project Engineering is responsible for leading and managing all engineering activities associated with large-scale water transmission, water distribution, and main transmission pumping station projects from concept through commissioning and final handover. </p><br><p><strong>Key Responsibilities</strong></p><p><strong>&nbsp;</strong></p><p><strong>Engineering Leadership</strong></p><ul><li><p>Lead and manage all engineering activities throughout the project lifecycle, including concept, detailed design, procurement support, construction, commissioning, and project close-out.</p></li><li><p>Establish engineering execution plans, design management procedures, technical standards, and engineering governance frameworks.</p></li><li><p>Ensure engineering deliverables comply with project specifications, contractual requirements, applicable codes, international standards, and client specification requirements. TAQA-T, TAQA-D specification</p></li><li><p>Provide technical leadership to multidisciplinary engineering teams to achieve project objectives safely, efficiently, and within budget.</p></li></ul><br><p><strong>Project Engineering Management</strong></p><ul><li><p>Coordinate engineering activities between design consultants, EPC contractors, vendors, subcontractors, and client representatives.</p></li><li><p>Manage engineering interfaces across Mechanical, Civil, Structural, Electrical, Instrumentation & Control (I&C), Process, Pipeline, and SCADA disciplines.</p></li><li><p>Review and approve engineering deliverables, technical reports, calculations, drawings, specifications, material submittals, and vendor documentation.</p></li><li><p>Monitor engineering schedules, identify risks, and implement mitigation measures to maintain project milestones.</p></li><li><p>Manage engineering change control, technical deviations, value engineering initiatives, and design optimization.</p></li></ul><p><strong>Water Transmission & Distribution Systems</strong></p><ul><li><p>Oversee engineering for large-diameter transmission pipelines, distribution networks, valve stations, chambers, surge protection systems, and associated infrastructure.</p></li><li><p>Ensure hydraulic performance, operational flexibility, maintainability, and long-term reliability of water transmission systems.</p></li><li><p>Coordinate engineering interfaces between pipelines, pumping stations, reservoirs, utility corridors, and existing infrastructure.</p></li></ul><p><strong>Main Transmission Pumping Stations</strong></p><ul><li><p>Lead engineering activities for major transmission pumping stations, including:</p><ul><li><p>Pump selection and optimization</p></li><li><p>Mechanical equipment</p></li><li><p>Piping systems</p></li><li><p>Surge protection systems</p></li><li><p>Utility services</p></li></ul></li><li><p>Review equipment layouts to ensure accessibility, maintainability, constructability, and operational efficiency.</p></li><li><p>Coordinate factory acceptance testing (FAT), site acceptance testing (SAT), installation support, and performance verification.</p></li></ul><p><strong>Hydraulic & Process Engineering</strong></p><ul><li><p>Lead hydraulic studies and engineering analyses, including:</p><ul><li><p>Hydraulic modelling</p></li><li><p>Pump system optimization</p></li><li><p>Surge and transient analysis</p></li><li><p>Pipeline sizing</p></li><li><p>Energy optimization</p></li><li><p>System reliability assessments</p></li></ul></li><li><p>Review process engineering deliverables, including Process Flow Diagrams (PFDs), Piping & Instrumentation Diagrams (P&IDs), process calculations, and operational philosophies.</p></li><li><p>Ensure hydraulic and process designs satisfy current and future operational demands.</p></li></ul><br><p><strong>Stakeholder & Client Management</strong></p><ul><li><p>Serve as the primary engineering interface with clients, consultants, contractors, utility, and regulatory authorities.</p></li><li><p>Lead engineering coordination meetings, technical workshops, design reviews, and progress meetings.</p></li><li><p>Resolve complex technical issues and provide timely engineering solutions.</p></li><li><p>Present engineering proposals, technical evaluations, and project updates to senior management and client representatives.</p></li></ul><p><strong>Construction Engineering Support</strong></p><ul><li><p>Provide engineering support during procurement, construction, installation, and testing activities.</p></li><li><p>Review contractor shop drawings, method statements, material approvals, and technical submittals.</p></li><li><p>Resolve site engineering issues and coordinate design modifications when required.</p></li><li><p>Support constructability reviews, risk assessments, and value engineering workshops.</p></li></ul><p><strong>Commissioning & Operational Readiness</strong></p><ul><li><p>Lead engineering support for pre-commissioning, commissioning, system integration, performance testing, and operational acceptance.</p></li><li><p>Review commissioning plans, procedures, and test protocols.</p></li><li><p>Coordinate engineering support during system start-up, reliability testing, and final performance verification.</p></li><li><p>Ensure completion of as-built documentation, operation and maintenance manuals, and final engineering records.</p></li><li><p>Support project handover to operations teams.</p></li></ul><p><strong>Quality, Risk & Compliance</strong></p><ul><li><p>Ensure compliance with project quality management systems and engineering assurance processes.</p></li><li><p>Identify engineering risks and implement mitigation strategies.</p></li><li><p>Ensure compliance with health, safety, environmental, and sustainability requirements.</p></li></ul><p>Promote continuous improvement and lessons learned across engineering activities.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree in mechanical engineering. / Master’s degree in mechanical engineering is preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 18–20 years of engineering experience in the water infrastructure sector.</p></li><li><p>Minimum 10 years in senior project engineering or engineering management roles.</p></li><li><p>Extensive experience in:</p><ul><li><p>Water transmission systems</p></li><li><p>Water distribution networks</p></li><li><p>Main transmission pumping stations</p></li><li><p>Large-diameter pipelines</p></li><li><p>Reservoirs and associated infrastructure</p></li><li><p>Hydraulic modelling and surge analysis</p></li><li><p>Process engineering</p></li><li><p>EPC, Design-Build, and multidisciplinary project delivery</p></li></ul></li></ul>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

We are looking for an experienced Head of Operations – Property Listing Platform to lead the launch, operations, growth, and commercial performance of a new property listing platform in the UAE. The ideal candidate will have strong experience in operations, business development, sales strategy, team leadership, and the UAE real estate market, with the ability to build and scale a high-performing platform.<br>Key Responsibilities• Lead end-to-end platform operations, growth, and profitability.• Develop and execute business, sales, and revenue strategies.• Drive growth in property listings, leads, transactions, and platform adoption.• Build and maintain strong relationships with real estate agencies, developers, brokers, and other industry partners.• Lead and manage sales and operations teams to achieve business objectives.• Drive customer, advertiser, and partner acquisition.• Establish KPIs, operational processes, and performance standards.• Identify new business opportunities, market segments, and revenue streams.• Monitor market trends, competitor activity, and customer behaviour.• Work closely with internal teams to continuously improve the platform and customer experience.• Take overall ownership of the platform’s operational and commercial performance.<br>Preferred Candidate Profile• Proven experience in operations, business development, sales, or general management.• Strong understanding of the UAE real estate and property listing ecosystem.• Experience managing and scaling teams and business operations.• Strong commercial, analytical, and strategic thinking skills.• Excellent leadership, communication, negotiation, and stakeholder-management abilities.• Results-driven with a strong focus on revenue growth and profitability.• Experience with digital marketplaces, classified platforms, Prop Tech, or property portals will be an advantage.<br>Employment Type: Full-time Location: Sharjah, UAE – On-site+971 56 524 8587E-mail: hr@nestogroup.com

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

???? We’re Hiring: Commodity Manager Indirect???? Employment Type: Full-Time???? Level: Mid-Level to Senior???? Function: Procurement & Supply Chain We are seeking an experienced, strategic, and commercially focused Commodity Manager Indirect to lead sourcing strategies, supplier management, cost optimization, contract negotiations, and procurement activities across assigned indirect-spend categories. This role will work closely with Operations, Engineering, Finance, HR, IT, Facilities, and other stakeholders to maximize procurement value while maintaining quality, service, compliance, and supply continuity. Current Malaysia roles emphasize indirect category strategy, spend analysis, supplier performance, cost savings, contract management, and cross-functional stakeholder engagement.???? Key Responsibilities• Develop and execute strategic sourcing and commodity strategies for assigned indirect-spend categories.• Manage categories such as MRO, facilities, professional services, IT services, Cap Ex support, logistics, and other indirect goods and services depending on business requirements.• Analyze spend, supplier markets, pricing structures, demand patterns, and procurement data to identify savings opportunities.• Develop category roadmaps and sourcing plans aligned with business objectives.• Lead RFIs, RFQs, RFPs, tenders, supplier evaluations, and competitive bidding processes.• Identify, evaluate, select, and onboard strategic suppliers.• Lead commercial and contractual negotiations to achieve optimal cost, quality, service, delivery, and risk outcomes.• Negotiate pricing, payment terms, service levels, warranties, contract terms, and other commercial conditions.• Manage strategic supplier relationships and establish long-term partnership strategies.• Monitor supplier performance across quality, cost, delivery, service, compliance, and responsiveness.• Establish supplier KPIs, scorecards, quarterly business reviews, and performance-improvement plans.• Lead supplier escalations, commercial disputes, supply disruptions, and crisis-resolution activities.• Drive supplier consolidation, demand pooling, standardization, and specification optimization initiatives.• Identify and implement cost-reduction, cost-avoidance, and value-engineering opportunities.• Track and report savings, procurement KPIs, spend performance, supplier metrics, and sourcing results.• Ensure procurement activities comply with company policies, approval procedures, purchasing controls, and governance requirements.• Lead contract-management activities and ensure agreements remain commercially competitive and compliant.• Collaborate with internal stakeholders to understand business requirements and develop appropriate sourcing solutions.• Partner with Finance, Operations, Engineering, HR, IT, EHS, Legal, and other functions on procurement initiatives.• Support Source-to-Contract (S2C) and Procure-to-Pay (P2P) processes where required.• Monitor market trends, inflation, supplier capacity, commodity movements, and emerging supply risks.• Develop risk-mitigation and supply-continuity strategies for critical indirect categories.• Identify opportunities for procurement digitalization, automation, process standardization, and data improvement.• Maintain accurate sourcing records, contracts, supplier databases, spend analyses, and procurement documentation.• Lead or participate in regional and global procurement projects and strategic initiatives.• Provide procurement expertise and commercial recommendations to senior management and business stakeholders. The responsibilities reflect current Malaysia indirect-commodity roles, including spend leverage, strategic cost-saving projects, demand pooling, supplier management, contract management, reporting, and procurement governance.✅ Requirements• Proven experience in Strategic Procurement, Commodity Management, Indirect Procurement, Strategic Sourcing, Category Management, or Supply Chain Management.• Typically 5+ years of relevant procurement or commodity-management experience, with stronger experience preferred for senior or regional roles.• Strong experience managing indirect procurement categories and strategic supplier portfolios.• Proven track record in cost reduction, strategic sourcing, supplier negotiations, and commercial optimization.• Strong knowledge of procurement processes, category management, sourcing methodologies, and supplier relationship management.• Strong spend-analysis and data-analysis capabilities.• Excellent negotiation, influencing, communication, and stakeholder-management skills.• Ability to build effective relationships with suppliers and internal business stakeholders.• Strong understanding of contract management, commercial terms, procurement governance, and risk management.• Experience managing supplier KPIs, scorecards, business reviews, and performance-improvement initiatives.• Strong analytical, problem-solving, and decision-making skills.• Ability to manage multiple sourcing projects and priorities simultaneously.• Experience working in manufacturing, electronics, semiconductor, EMS, industrial, technology, or other complex supply-chain environments is an advantage.• Multi-site, regional, or global procurement experience is highly advantageous.• Proficiency in SAP, Ariba, Coupa, ERP systems, Excel, Power BI, or other procurement and analytics platforms is an advantage.• Knowledge of sustainable procurement, ESG, supplier risk, and responsible sourcing is preferred.• Strong understanding of supply-market analysis and supplier risk mitigation.• Bachelor’s degree in Supply Chain Management, Procurement, Business Administration, Engineering, Finance, Economics, or a related field is preferred.• MBA or professional procurement qualifications such as CIPS, CPSM, or equivalent are an advantage.• Strong English communication skills; additional languages are an advantage for regional or global procurement roles.???? What We Offer• Opportunity to lead strategic Indirect Procurement, Commodity Management, Category Strategy, and Supplier Management initiatives.• Exposure to global and regional suppliers, complex sourcing projects, commercial negotiations, and strategic procurement transformation.• Opportunity to influence significant business spend through cost reduction, supplier consolidation, demand management, and value optimization.• Direct collaboration with Operations, Engineering, Finance, HR, IT, Legal, EHS, and senior business stakeholders.• Hands-on experience in procurement digitalization, supplier governance, contract management, and supply-risk management.• Opportunity to participate in regional and global sourcing initiatives across multiple business locations.• Career progression into Senior Commodity Manager, Regional Commodity Manager, Global Commodity Manager, Procurement Manager, Head of Indirect Procurement, or Procurement Director roles.• A strategic, analytical, and commercially focused working environment.• Professional procurement training, CIPS/CPSM development, mentorship, and continuous career advancement opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

Senior Product Manager, BNPL Merchants Buy Now, Pay Later / Consumer Fintech | Dubai, UAEHybrid | Product & Engineering<br>About the Client The business has built a significant and growing merchant network, helping consumers split purchases into interest-free instalments at checkout while enabling merchants to increase conversion, average basket size and customer purchasing power. The Product organisation is structured around multiple focused, independently shipping squads, with several product hires being made concurrently. This is a genuine period of team expansion and product investment, rather than a routine backfill. The successful candidate will join at an exciting stage of growth, with the opportunity to have meaningful ownership over a product area that sits directly at the intersection of merchants, consumers, payments and fintech.<br>The Opportunity As Senior Product Manager, BNPL Merchants, you will own the merchant-facing product experience end to end. Your focus will be on making it easier and more valuable for merchants to adopt, integrate and actively use the BNPL proposition, from initial activation and checkout integration through to ongoing engagement and repeat usage. You'll work closely with Engineering, Design, Commercial and Merchant Success to identify opportunities, define the product strategy and turn merchant needs and data into products that deliver measurable business outcomes. This is a highly cross-functional role where your decisions will directly influence both merchant growth and the consumer checkout experience.<br>What You'll Own• Own the merchant product experience, including activation, onboarding, integration and the drivers of merchant adoption and repeat usage.• Define and execute a product roadmap focused on improving merchant conversion, engagement and commercial performance.• Partner closely with Engineering and Design to build and ship products that make it simpler for merchants to integrate BNPL into their checkout and operational workflows.• Work with Commercial and Merchant Success to turn merchant feedback, market insight and customer needs into clear product priorities.• Analyse funnel, cohort and behavioural data to identify friction throughout the merchant journey and develop solutions that improve activation and retention.• Balance merchant requirements with the needs of the end consumer, recognising the B2B2C nature of the product.• Work within an agile, independently shipping product squad and take ownership from problem discovery through to delivery and measurable impact.<br>What We're Looking For We're looking for a commercially minded Product Manager who is comfortable owning a complex product journey and working across multiple stakeholder groups. You'll ideally bring:• 4+ years of Product Management experience, with strong ownership of digital products from discovery through delivery.• Direct experience in BNPL, payments, checkout, merchant platforms or related fintech products is highly desirable.• Experience building B2B2C products, where the merchant is the customer but the end consumer is ultimately affected by every product decision.• Strong analytical capability, with the ability to use funnel, cohort and behavioural data to identify problems, prioritise opportunities and demonstrate product impact.• Excellent stakeholder management skills, particularly across Commercial, Engineering, Design and Merchant Success.• A strong product mindset, with the ability to move beyond feature requests and understand the underlying customer and business problem.<br>Nice to Have• Experience within a high-growth fintech or payments business, particularly across MENA or other emerging markets.• Experience working on credit, risk, underwriting or other credit-adjacent products.• Experience working with merchants, marketplaces, payment providers or other complex commercial ecosystems.<br>Why This Opportunity? This is an opportunity to join a high-growth GCC fintech at a significant stage of product expansion and take genuine ownership of a product area that is central to the company's merchant proposition. You'll have the opportunity to influence how merchants adopt, integrate and grow with BNPL, while working alongside strong Product, Engineering, Commercial and Merchant teams in a fast-moving environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 331/001/524<br><strong>Industry:</strong> Switchgear Manufacturing<br><strong>Working Hours:</strong> 8:00 a.m. - 6:00 p.m. | Six days per week<br><br>Our client is seeking an experienced and hands-on <strong>Factory Manager</strong> with strong expertise in the manufacturing of high-quality sheet metal and aluminium enclosures for electrical panel boards.<br>The Factory Manager will have full accountability for delivering the production plan on time, to specification, and at the planned cost. The role combines production planning and control with direct shop-floor management and requires a professional who can personally establish effective production systems and subsequently manage performance through those systems.<br>This Factory Manager Job in Sharjah requires extensive hands-on knowledge of sheet metal fabrication processes, production planning, manufacturing controls, workforce management, quality, safety, and continuous improvement. A minimum of 60% of working hours is expected to be spent on the shop floor.<br><br><ul><li>Build and own the master production schedule, loading all work against welding capacity as the plant constraint.</li><li>Calculate delivery dates for every Work Order based on capacity and standard hours before committing dates to customers.</li><li>Establish and maintain standard man-hours per panel type and process stage, revising them monthly against actual performance.</li><li>Own the Work Order release gate by verifying drawing completeness, BOM issuance, and material availability before release, and return incomplete Work Orders to Sales or Design.</li><li>Install and manage the shop-floor control system, including job cards, reason codes, visual production boards, and formal quality gates.</li><li>Chair daily production meetings and deliver weekly performance reports to management.</li><li>Manage material flow and Stores, including reorder levels, kit staging, and shortage escalation.</li><li>Develop the supervisory layer by appointing, training, and managing Leadmen and setting written performance targets for supervisors and team leaders.</li><li>Take responsibility for factory cost, safety, housekeeping, and ISO 9001 process conformity. </li><li>Consistently achieve production targets while working effectively under pressure.</li><li>Apply hands-on knowledge of <strong>AutoCAD/programming, CNC turret punch press, laser cutting machines, CNC bending, MIG/TIG/Argon welding for aluminium, tools/dies, and powder coating</strong>.</li><li>Manage production activities for high-quality sheet metal and aluminium enclosures used in electrical panel board manufacturing.</li></ul><br><br><ul><li>Degree in <strong>Mechanical Engineering, Industrial Engineering, Production Engineering, Manufacturing Engineering, Electrical Engineering, or a related discipline</strong>.</li><li><strong>10–12 years of proven manufacturing experience</strong>, specifically in high-quality sheet metal/aluminium enclosure manufacturing for electrical panel boards.</li><li>Minimum <strong>8+ years of manufacturing experience</strong>, including at least <strong>4+ years managing a shop floor of 25 or more staff</strong>.</li><li>Demonstrable experience building a <strong>production planning and control system from a low base</strong>, with the ability to explain what was implemented, in what sequence, and the measurable results achieved.</li><li>Candidates whose experience is limited to operating existing systems without building or improving production control systems may not be suitable for the role.</li><li>Experience in an <strong>engineer-to-order or make-to-order environment</strong>, including switchgear, electrical panels, sheet metal fabrication, steel structures, or industrial equipment.</li><li>Strong hands-on planning capability, including <strong>capacity modelling, standard time setting, constraint-based scheduling, and material planning</strong>.</li><li>Ability to read and interpret <strong>GA drawings, single-line diagrams, and Bills of Materials (BOMs)</strong>.</li><li>Strong Microsoft Excel skills.</li><li>Thorough hands-on knowledge of <strong>AutoCAD/programming, CNC turret punch press, laser cutting machines, CNC bending, MIG/TIG/Argon welding for aluminium, tools/dies, and powder coating</strong>.</li><li>Strong knowledge of production planning, shop-floor management, manufacturing controls, material flow, and quality systems.</li><li>Fluent English with clear and direct verbal communication skills.</li><li>Willingness to manage operations primarily from the shop floor rather than from an office.</li><li>Experience in <strong>LV/MV switchgear or panel manufacturing</strong> is mandatory. </li><li>Experience implementing or working with <strong>ERPNext, SAP, or Odoo</strong> is desirable.</li><li>Applied experience in <strong>Lean, Six Sigma, or Theory of Constraints</strong> is desirable.</li><li>UAE or GCC manufacturing experience is preferred.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Head of Cards Product</strong><br><strong>Location :</strong> Dubai &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br><span><span>Lead the development and management of ADIB card products. Should have a deep understanding of the payments industry, exceptional leadership abilities, and a proven track record of driving product innovation and growth. The Cards Product Head will be responsible for shaping the strategic direction of card products, driving product development initiatives, and ensuring the delivery of best-in-class card solutions to customers</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><span><span>RESPONSIBILITIES:</span></span></p><br><ul><li><span>Develop and execute a comprehensive product strategy and roadmap for ADIB card products portfolio, aligning with business objectives and market trends.</span></li><li><span>Identify opportunities for product differentiation and innovation to enhance ADIB competitive position in the market.</span></li><li><span>Continuously monitor industry developments and customer needs to take informed product strategy and roadmap decisions.</span></li><li><span>Lead cross-functional teams in the conceptualization, design, and development of new card products and features.</span></li><li><span>Collaborate with technology, marketing, compliance, and Sharia and operations teams to ensure timely and successful product launches.</span></li><li><span>Define product requirements, user stories, and acceptance criteria based on market research and customer feedback.</span></li><li><span>Establish key performance indicators (KPIs) and metrics to measure the performance and success of card products.</span></li><li><span>Analyze product performance data, user feedback, and market trends to identify opportunities for product optimization and enhancement.</span></li><li><span>Implement strategies to drive card product adoption, usage, and customer satisfaction.</span></li><li><span>Ensure compliance with regulatory requirements and industry standards governing card products and payments.</span></li><li><span>Work closely with compliance and risk management teams to mitigate regulatory and operational risks associated with card products.</span></li><li><span>Stakeholder Engagement and Relationship Management:</span></li><li><span>Build and maintain strong relationships with internal stakeholders, including senior management, sales teams, and customer support teams.</span></li><li><span><span>Collaborate with external partners, vendors, and payment networks to drive strategic partnerships and alliances that support the growth of ADIB card products business.</span></span><br>&nbsp;</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span>Understand the market / industry dynamics and key drivers of market conditions.</span></li><li><span>Deep knowledge of UAE Banking practices, Regulations and Risks</span></li><li><p><span>Deep understanding of card payments, including credit cards, debit cards, prepaid cards, and emerging payment technologies.</span></p><br></li><li><p><span>Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire cross-functional teams.</span></p><br></li><li><p><span>Experience working in a fast-paced, agile environment with the ability to adapt to changing priorities and market dynamics.</span></p><br></li><li><p><span>Familiarity with regulatory requirements and compliance standards governing card products and payments (e.g., PCI DSS, EMVCo).</span></p><br></li><li><p><span><span>Strong analytical skills, with the ability to interpret data and market trends to inform product strategy and decision-making.</span></span></p><br><p><strong>Previous experience required (if any)</strong></p><br></li><li><p><span>Bachelor’s degree in business administration, Marketing, Finance, or related field</span></p><br></li><li><p><span>Minimum of 12 years of experience in product management, product development, or related roles within the payments industry.</span></p><br></li><li><p><span><span>Proven track record of successfully launching and managing card products in a competitive market environment</span></span><br>&nbsp;</p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Sommelier - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>12603</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><span><span><span>With&nbsp;stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a&nbsp;<strong>Sommelier</strong> to join F&amp;B team at&nbsp;<strong>One&amp;Only The Palm Resort </strong>in Dubai.</span></span></span></span></p><br> <p><span><span><span><span>With the global growth of our brands, you will be an integral part of the resort’s success where you will be responsible in managing all the wine revenue of Casea 101 restaurant. Drives wine and beverage sales through expert recommendations and guest engagement, while leading the team and delivering seamless service to high-profile guests.</span></span></span></span></p><br> <p><span><span><span><span>Suitable candidate should have a minimum of 2-year experience in the same in an upscale 5* hotel/resort environment capacity and has worked in a restaurant with strong wine knowledge. Should have excellent management and interpersonal skills and be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent spoken and written English is required, and additional languages will be highly regarded in this role.</span></span></span></span></p><br> <p><span><span><span><span>At <strong>One&amp;Only </strong>creating&nbsp;<em><strong>JOY</strong></em>&nbsp;is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.&nbsp;</span></span></span></span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>