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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for a<strong>&nbsp;QA Manager&nbsp;</strong>for&nbsp;one of our partners, a global leader in consulting, digital transformation, technology and engineering services.</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>QA Manager</strong> with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.</p><br><p><em><strong>This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).</strong></em></p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage QA activities across mid-to-large digital transformation projects. </li><li> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance. </li><li> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities. </li><li> Lead QA teams and mentor test engineers to ensure high-quality project delivery. </li><li> Coordinate testing across Web, Mobile, Middleware, and Interface applications. </li><li> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle. </li><li> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms. </li><li> Track testing progress, manage risks, and communicate project status to key stakeholders. </li><li> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects. </li><li> Drive continuous improvements in QA processes, methodologies, and best practices.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for a<strong>&nbsp;QA Manager&nbsp;</strong>for&nbsp;one of our partners, a global leader in consulting, digital transformation, technology and engineering services.</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>QA Manager</strong> with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.</p><br><p><em><strong>This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).</strong></em></p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage QA activities across mid-to-large digital transformation projects. </li><li> Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance. </li><li> Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities. </li><li> Lead QA teams and mentor test engineers to ensure high-quality project delivery. </li><li> Coordinate testing across Web, Mobile, Middleware, and Interface applications. </li><li> Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle. </li><li> Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms. </li><li> Track testing progress, manage risks, and communicate project status to key stakeholders. </li><li> Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects. </li><li> Drive continuous improvements in QA processes, methodologies, and best practices.</li></ul> </div>

Worldwide, energy asset owners choose CB&I Asset Solutions as their asset management partner, confident in our ability to deliver tailored, value driven asset management solutions.<br>Our commitment is simple but powerful: to deliver value to our customers through safe, effective and efficient operations, maintenance, wells and decommissioning solutions, specialising in late life energy assets.<br>We're committed to investing in our people, and to building exceptional teams who deliver. Our people are trusted by our customers to safely operate their energy assets, improve performance and extend asset life through innovative solutions.<br>We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.<br>Think smarter. Move faster. Deliver value.<br>MAIN PURPOSE OF ROLEThe Consultancy & Resourcing Advisor is responsible for the sourcing, deployment, management and retention of consultants supporting client operations across the Middle East and North Africa region.<br>The role acts as the primary focal point between consultants, clients and internal stakeholders, ensuring consultant requirements are fulfilled efficiently while maintaining a high level of service delivery, consultant engagement and client satisfaction.<br>The position is accountable for building and maintaining a robust consultant talent pipeline, supporting workforce planning activities, coordinating consultant mobilisation and onboarding, monitoring consultant performance and wellbeing, and ensuring contractual compliance throughout the consultant lifecycle.<br>The role plays a key part in growing and developing the consultancy services business by ensuring clients have access to high-quality personnel and workforce solutions that meet operational requirements safely, efficiently and cost effectively.<br>KEY RESPONSIBILITIESConsultant Sourcing & Talent Pipeline Management Develop and maintain a strong network of consultants across Operations, Maintenance, Wells, Engineering, Projects, Construction, Commissioning, Turnaround and Asset Management disciplines. Build, maintain and continuously expand a qualified talent pipeline to support existing contracts and future business opportunities. Identify, engage and evaluate suitable consultants through direct sourcing, referrals, market mapping, networking and industry engagement. Maintain consultant databases, skills inventories and workforce planning tools. Provide market intelligence relating to consultant availability, compensation trends and competitor activity.<br>Consultant Lifecycle Management Manage the full consultant lifecycle from initial engagement through mobilisation, deployment, extension and demobilisation. Coordinate consultant onboarding activities including compliance checks, documentation, visas, work permits, medicals, training and client approvals. Serve as the primary point of contact for consultants throughout their assignments. Monitor assignment performance, utilisation, contract extensions and upcoming resource requirements. Support consultant retention initiatives and maintain regular engagement with deployed personnel. Ensure consultants receive timely support regarding payroll, timesheets, travel, accommodation and operational matters.<br>Client Relationship & Workforce Solutions Act as the primary client interface for all consultant-related matters. Develop strong relationships with client representatives and workforce planning teams. Understand client workforce requirements and develop resourcing strategies to meet project and operational needs. Coordinate timely fulfilment of consultant requests in line with agreed service levels. Manage consultant performance feedback from clients and coordinate corrective actions where necessary. Conduct regular client review meetings to assess service quality, resource performance and future workforce requirements. Support key account growth and repeat business opportunities through exceptional service delivery.<br>Mobilisation & Operational Coordination Coordinate with HR, Operations, Commercial, Finance and Procurement teams to ensure consultants are mobilised efficiently and compliantly. Monitor mobilisation progress and proactively address barriers to deployment. Support travel, accommodation, rotational schedules and logistical arrangements where applicable. Ensure all consultant documentation and records remain current and compliant with company and client requirements.<br>Consultant Welfare & Engagement Champion consultant wellbeing, welfare and engagement throughout assignments. Maintain regular contact with deployed consultants and support prompt resolution of concerns. Promote a positive consultant experience that strengthens retention and long-term relationships. Support the development of consultant engagement initiatives and recognition programmes. Escalate welfare, safety or performance concerns as appropriate.<br>Commercial & Contract Support Support preparation of consultant proposals and client submissions. Assist with consultant rate negotiations and commercial discussions. Ensure consultant agreements, purchase orders and work orders are properly administered. Support invoice verification and timesheet management processes. Monitor assignment profitability and utilisation metrics.<br>Business Growth & Continuous Improvement Support business development activities by identifying available consultant capabilities and workforce solutions. Contribute consultant market intelligence to bids, tenders and workforce planning exercises. Identify opportunities to improve processes, systems and consultant management practices. Develop reporting and dashboards to provide visibility of consultant activity, mobilisation status and pipeline health. Support the growth of consultancy services across the MENA region.<br>EXPERIENCE & SKILLS PROFILEQualifications Bachelor's degree in Human Resources, Business Administration, Engineering or related discipline preferred. Professional recruitment or workforce management qualifications desirable.<br>Experience Minimum 8 years' experience within recruitment, manpower supply, workforce solutions or consultancy services. Experience within the Oil & Gas, Energy, Industrial Services or Asset Management sectors. Demonstrated experience managing consultant populations and contractor workforces. Proven experience dealing directly with clients and senior stakeholders. Experience supporting cross-border mobilisation and workforce deployment activities within the MENA region.<br>Skills & Competencies Strong stakeholder and relationship management skills. Excellent communication and influencing abilities. Strong commercial awareness and understanding of consultant workforce models. Demonstrated ability to manage multiple priorities and deadlines simultaneously. Strong candidate sourcing and talent networking capabilities. Understanding of mobilisation, visa and workforce compliance requirements. High level of organisational and administrative capability. Proficient in recruitment, workforce planning and CRM/ATS systems. Advanced reporting and data analysis skills. Strong problem-solving and conflict resolution capabilities.

Job Description<br><br>About the role:<br><br>The Quality Assurance Specialist is responsible for monitoring, evaluating, and analyzing interactions between Customer Experience Hub (CEH) employees and customers to ensure adherence to service quality standards, operational procedures, regulatory requirements, and customer experience expectations. The role provides constructive feedback, identifies performance gaps, and recommends training, coaching, and process improvement initiatives to enhance service delivery, employee performance, and customer satisfaction.<br><br>What You Will Be Doing<br><br> Review recorded customer interactions to ensure objectives are met, required information is accurately documented, and all administrative tasks are completed in accordance with established quality standards. Provide accurate, constructive feedback through monitoring activities, utilizing effective communication skills to identify performance gaps & drive continuous improvement in service quality. Maintain comprehensive knowledge of the Bank’s products, services, policies, procedures, regulatory requirements, and Quality Management System to support the delivery of exceptional customer service and compliance. Support compliance and quality initiatives by assisting in the development of processes, checklists, data analysis, and reports, ensuring adherence to applicable policies, procedures, and regulatory requirements. Perform operational and quality assurance tasks with a high degree of accuracy, ensuring adherence to agreed timelines, service standards, and departmental objectives without compromising quality. Collect, analyze, and compile data, preparing accurate and timely reports to support management decision-making and departmental performance monitoring. Continuously enhance personal knowledge and skills while contributing to the overall effectiveness and smooth operation of the department. Maintain awareness of the department’s Business Continuity Plan (BCP) and complete all required training to ensure appropriate action is taken during incidents or disruptions. Carry out assigned responsibilities under the guidance of the line manager, ensuring compliance with departmental policies, procedures, reporting requirements, staff code of conduct, and all relevant regulatory and statutory obligations, while upholding RAKBANK’s professional image through excellent service and quality standards. Interact with CEH staff, Team Leaders, Trainers, and Managers to provide quality feedback and performance insights. Coordinate with Compliance, Risk, Complaint Management, and business units on quality findings and regulatory adherence. Participate in calibration meetings and quality review discussions to ensure evaluation consistency. Engage with Product, Process, and Support teams to share customer feedback and improvement opportunities. Prepare and present quality reports, trends, and recommendations to management and relevant stakeholders Demonstrates strong quality monitoring skills to evaluate customer interactions, identify performance gaps, and ensure adherence to quality standards and procedures. Ability to analyze quality trends, audit findings, and customer feedback to identify root causes and recommend improvement opportunities. Ability to explain and present factual information to individuals or groups in a clear and structured manner. Maintains awareness of compliance requirements, customer experience standards, and operational controls to support consistent and accurate quality assessments. Proficient in using basic computer applications, including MS Office and quality monitoring systems, for reporting, analysis, and documentation. <br><br>What We’re Looking For<br><br> Minimum 3–5 years of experience as specialist within a banking, financial services, or collections environment. Experience working in a regulated environment with exposure to compliance and audit requirements is strongly preferred. Experience in the UAE or GCC banking sector is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Senior Full Stack Engineer with strong expertise in Node.<br>js, React.js, and Generative AI-assisted software development.<br> The ideal candidate will have hands-on experience building scalable enterprise applications and a strong ownership mindset with the ability to independently drive tasks from design through delivery.<br> This role requires an engineer who is proactive, self-driven, and comfortable working in fast-paced product engineering environments with minimal supervision.<br> The candidate should demonstrate strong problem-solving skills, a "go-getter" attitude, and the ability to take complete ownership of deliverables without requiring frequent follow-ups.<br> Key Responsibilities Design, develop, and maintain scalable full-stack applications using Node.<br>js and React.<br>js. Build secure, high-performance RESTful APIs and backend services.<br> Develop responsive and reusable frontend components using React.<br>js and modern JavaScript/TypeScript practices.<br> Design and implement scalable enterprise-grade solutions across business platforms and enterprise systems.<br> Leverage Generative AI tools and AI-assisted coding practices to improve development productivity and code quality.<br> Collaborate with cross-functional teams including Product, QA, DevOps, and business stakeholders.<br> Participate in technical discussions, code reviews, and architectural decisions.<br> Troubleshoot and resolve production issues while ensuring application performance and reliability.<br> Follow software engineering best practices including clean code, testing, documentation, and CI/CD processes.<br> Take complete ownership of assigned tasks and deliverables from requirement analysis through production deployment.<br> Continuously identify opportunities for engineering improvements and process optimization.<br> Required Technical Skills Minimum 5+ years of hands-on experience in Full Stack Development.<br> Strong expertise in: Node.<br>js React.js JavaScript (ES6+) TypeScript Strong understanding of: RESTful API development Microservices architecture Frontend and backend application design principles Software design patterns and best practices Hands-on experience developing scalable enterprise applications.<br> Experience working with SQL and/or NoSQL databases.<br> Experience with Git and version control systems.<br> Strong understanding of Agile and modern software development methodologies.<br> Generative AI Requirements Hands-on experience working with Generative AI-assisted development tools and workflows.<br> Experience using AI coding tools such as: GitHub Copilot Claude Code Cursor ChatGPT or similar AI-assisted development platforms Understanding of prompt engineering concepts for software development.<br> Ability to leverage AI tools to improve engineering productivity, code quality, and development efficiency.<br> Required Competencies Strong ownership mindset with the ability to work independently.<br> Highly proactive and self-motivated with a "go-getter" attitude.<br> Ability to deliver with minimal supervision and follow-ups.<br> Strong analytical and problem-solving capabilities.<br> Excellent communication and collaboration skills.<br> Ability to adapt quickly to changing business and technical requirements.<br> Passion for continuous learning and engineering excellence.<br> Preferred Experience Experience working on enterprise platforms or large-scale business applications.<br> Exposure to modern software engineering practices, CI/CD pipelines, and cloud-native development is an advantage.<br> Experience working in Agile/Scrum environments.<br> Domain Business Platforms Enterprise Systems Software Engineering</span> </div>