وظائف مطور واجهة المستخدم في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and&nbsp; financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Coordinate and manage billing processes, including the preparation and reconciliation of invoices</li><li>Assist in tracking payments, processing transactions, and resolving billing discrepancies</li><li>Assist in night audits and reconciliation of group billings, meal allocations and checks.</li><li>Maintain accurate financial and client records in accordance with company policies</li><li>Provide front desk support, including greeting visitors, answering phones, and managing appointments</li><li>Liaise with internal departments to ensure seamless front office operations</li><li>Support financial reporting and assist with audits or financial reviews as needed</li></ul><br>Qualifications<br><br><ul><li>Proven experience in a front desk or&nbsp;accounting&nbsp;role, preferably within a luxury resort or hotel environment</li><li>Strong understanding of billing, invoicing, and general financial procedures</li><li>Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service</li><li>Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications</li><li>High attention to detail, accuracy, and organizational skills</li><li>Ability to multitask, prioritize responsibilities, and work efficiently under pressure</li><li>Professional appearance and demeanor with a customer-first mindset</li><li>Flexibility to work varied shifts, including weekends and holidays, as needed</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p><span>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.</span><br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Manager, Front Office</span></span></span>&nbsp;<br><span><span>(<span>20586</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong>Job Summary</strong></p><br> <p>The Manager, Front Office Manager at The Meydan Hotel is responsible for delivering exceptional guest experiences while optimizing room revenue, managing departmental budgets, and driving brand and quality standards. Serving as a key leader and Manager on Duty, the role ensures smooth daily coordination across departments, fosters team development, and maintains high standards of service, safety, and operational excellence.&nbsp;</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Manage daily operations for Front Office, Guest Relations, Concierge, Bell Services, and Telephone Operators to maintain consistently high service standards.&nbsp;</li> <li>Serve as the primary point of escalation for guest inquiries and concerns, applying effective service recovery to ensure maximum guest satisfaction.</li> <li>Deliver personalized service for VIP, repeat, and loyalty guests, maintain active presence during peak hours, resolve guest concerns promptly, monitor online feedback, and consistently enforce LQA and brand standards.&nbsp;</li> <li>Drive upselling, room upgrades, and premium sales; track key performance metrics (ADR, RevPAR, Occupancy); optimize inventory and overbooking with Revenue Management; and minimize revenue leakage, no-shows, and cancellations.</li> <li>Manage daily Front Office operations, serve as Manager on Duty, coordinate group and VIP arrivals, ensure special requests are met, and work closely with Housekeeping and executive management to streamline service delivery.</li> <li>Oversee operating expenses, purchasing, budget planning, cash handling, and P&amp;L monitoring to ensure profitability.</li> <li>Hire, coach, and schedule staff for optimal coverage; conduct performance reviews; identify training needs; hold monthly team meetings; and maintain a supportive, service-driven culture.&nbsp;</li> <li>Lead, support, and supervise front-of-house colleagues to foster a welcoming environment and deliver seamless, efficient service throughout the guest journey.</li> <li>Ensure full adherence to fire, life, and safety procedures, train staff on emergency protocols, and serve as an active member of the hotel emergency response team.</li> </ul> <p><strong>Skills, Experience &amp; Educational Requirements</strong></p><br> <ul> <li>Bachelor’s degree or diploma in Hotel Management (or equivalent qualification)</li> <li>Minimum 4 years of proven leadership experience in a similar Front Office management role within a 5-star luxury hotel environment; prior Middle East/GCC hospitality experience is essential.</li> <li>Hands-on expertise in leading Property Management Systems (PMS), hotel management software, and Point of Sale (POS) tools.</li> <li>Passionate about delivering proactive, anticipatory service—ensuring guest requests are greeted warm-heartedly, owned, and resolved with zero-refusal ("never say no") service standards.</li> <li>Demonstrated ability to manage high-volume daily operations, multitask under pressure, and remain calm, level-headed, and decisive during emergency situations.</li> <li>Exceptional interpersonal skills that foster a collaborative, positive, and energy-driven work culture with colleagues and guests alike.&nbsp;</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:<br><br>• Ensure guests are greeted upon arrival<br>• Open car doors for arriving and departing guests and escort them to the lobby<br>• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries<br>• Ensure effective handover is done, gaining information from earlier shift<br>• Forward all guest complaints or problems to the manager on duty<br>• Perform any trips and drives with the hotel car / bus as requested<br>• Control all guests’ car keys<br>• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader<br>• Establish, promote and maintain good public relations while meeting or exceeding guest expectations<br>• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum<br>• Ensure that airport / crew transportation flow is maintained effectively</p> </div>

Job code: JPC 6369<br><br>Job Role: Endpoint & End User Support Engineer<br><br>Location; Abu dhabi<br><br>Position Summary<br><br>We are seeking an experienced and hands-on Endpoint & End User Support Engineer to provide temporary operational coverage during a planned resource absence. The role will focus on endpoint management, user support, device compliance, software deployment, patch management, and day-to-day IT operations across the enterprise environment.<br><br>Key Responsibilities<br><br>Endpoint Management & Security<br><br>Administer and manage Manage Engine Endpoint Central. Monitor and deploy operating system and third-party application patches. Perform software deployment, upgrades, and package management. Manage endpoint compliance and remediation activities. Implement and manage device control policies, including USB and peripheral controls. Monitor endpoint health, security alerts, and configuration compliance. Assist in endpoint hardening and security configuration activities. Support endpoint inventory accuracy and lifecycle management.<br><br>End User Support<br><br>Provide L1 and L2 technical support for desktops, laptops, mobile devices, and peripherals. Troubleshoot hardware, operating system, network connectivity, printing, and application issues. Support onboarding and offboarding activities for employees. Coordinate device preparation, deployment, replacement, and recovery activities. Support remote users and multiple locations as required. Maintain support documentation and knowledge articles.<br><br>Microsoft 365 & Endpoint Services<br><br>Assist with user account administration and troubleshooting. Support Microsoft 365 applications including Outlook, Teams, One Drive, and Office Apps. Assist with device enrollment and management processes. Support authentication and access-related troubleshooting.<br><br>Operational Support<br><br>Track and resolve incidents and service requests within agreed timelines. Participate in routine maintenance activities and operational checks. Coordinate with vendors and internal IT teams for issue resolution. Support IT asset management activities and inventory verification. Escalate complex issues to senior engineers as required.<br><br>Security & Awareness Support<br><br>Provide administrative support for security awareness activities when required. Assist Information Security team with endpoint-related audits, reporting, and compliance activities. Support collection of endpoint data for security investigations and incident response.<br><br>Required Skills & Experience<br><br>Technical Requirements <br><br>3-5 years of endpoint administration and IT support experience. Strong hands-on experience with Manage Engine Endpoint Central. Experience in:Patch Management Software Deployment Endpoint Configuration Management Device Control / USB Control Endpoint Compliance Monitoring Good understanding of Windows 10/11 administration. Experience supporting Microsoft 365 environments. Knowledge of Active Directory and Group Policy. Basic networking troubleshooting skills (DNS, DHCP, TCP/IP, Wi-Fi, VPN). Experience troubleshooting laptops, desktops, printers, and mobile devices.<br>Preferred Skills<br><br>Experience with Microsoft Intune. Exposure to endpoint security solutions and EDR platforms. Familiarity with ITIL-based service management. Experience working in enterprise environments with 500+ endpoints.<br><br>Candidate Profile<br><br>Strong troubleshooting and problem-solving skills. Able to work independently with minimal supervision. Good communication and user-facing support skills. Capable of managing multiple priorities in a fast-paced environment. Customer-service oriented with a proactive approach.<br><br>Skills: Patch Management Software Deployment Endpoint Configuration Management Device Control / USB Control Endpoint Compliance Monitoring

<p>An established business in the UAE is inviting applications for the position of Front Office Secretary. The role will support reception operations, executive coordination, office communication, and general administrative activities.</p> <p>Key Responsibilities<br /> Act as the initial contact for clients, visitors, and business associates.<br /> Manage daily reception activities and ensure smooth visitor handling.<br /> Coordinate meeting rooms, appointments, and office schedules.<br /> Handle telephone inquiries and direct calls to the appropriate team members.<br /> Prepare and organize correspondence, forms,</p> <p>Interested candidates can submit their updated CV via email: info.aljamal.hotels.services@gmail.com</p>

<p>An established business in the UAE is inviting applications for the position of Front Office Secretary. The role will support reception operations, executive coordination, office communication, and general administrative activities.</p> <p>Key Responsibilities<br /> Act as the initial contact for clients, visitors, and business associates.<br /> Manage daily reception activities and ensure smooth visitor handling.<br /> Coordinate meeting rooms, appointments, and office schedules.<br /> Handle telephone inquiries and direct calls to the appropriate team members.<br /> Prepare and organize correspondence, forms,</p> <p>Interested candidates can submit their updated CV via email: info.aljamal.hotels.services@gmail.com</p>

<p>An established business in the UAE is inviting applications for the position of Front Office Secretary. The role will support reception operations, executive coordination, office communication, and general administrative activities.</p> <p>Key Responsibilities<br /> Act as the initial contact for clients, visitors, and business associates.<br /> Manage daily reception activities and ensure smooth visitor handling.<br /> Coordinate meeting rooms, appointments, and office schedules.<br /> Handle telephone inquiries and direct calls to the appropriate team members.<br /> Prepare and organize correspondence, forms, presentations, and office documents.<br /> Maintain electronic and physical filing systems.<br /> Coordinate document movement between departments and management.<br /> Assist with preparing meeting notes and follow-up requirements.<br /> Receive and coordinate courier items, letters, and business deliveries.<br /> Maintain records of visitors, calls, appointments, and administrative activities.<br /> Assist management with routine scheduling and coordination tasks.<br /> Follow up with departments regarding pending documents and requests.<br /> Support office events, meetings, and internal administrative arrangements.<br /> Ensure sensitive company information and documents are handled securely.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Secretarial Studies, Administration, Business, or a related discipline.<br /> Previous experience in a secretary, receptionist, front desk, or administrative position is preferred.<br /> Freshers may apply if they have suitable qualifications and communication skills.<br /> Strong English speaking and writing abilities.<br /> Comfortable using MS Word, Excel, email, and other office applications.<br /> Good telephone etiquette and interpersonal skills.<br /> Excellent organization and follow-up capabilities.<br /> Able to manage changing priorities and multiple administrative requests.<br /> Attention to detail when preparing and maintaining documents.<br /> Courteous, responsible, and reliable attitude.<br /> UAE work experience is an added advantage.</p> <p>Interested candidates can submit their updated CV via email: reeva.hr@proton.me</p>

<p>An established business in the UAE is inviting applications for the position of Front Office Secretary. The role will support reception operations, executive coordination, office communication, and general administrative activities.</p> <p>Key Responsibilities<br /> Act as the initial contact for clients, visitors, and business associates.<br /> Manage daily reception activities and ensure smooth visitor handling.<br /> Coordinate meeting rooms, appointments, and office schedules.<br /> Handle telephone inquiries and direct calls to the appropriate team members.<br /> Prepare and organize correspondence, forms, presentations, and office documents.<br /> Maintain electronic and physical filing systems.<br /> Coordinate document movement between departments and management.<br /> Assist with preparing meeting notes and follow-up requirements.<br /> Receive and coordinate courier items, letters, and business deliveries.<br /> Maintain records of visitors, calls, appointments, and administrative activities.<br /> Assist management with routine scheduling and coordination tasks.<br /> Follow up with departments regarding pending documents and requests.<br /> Support office events, meetings, and internal administrative arrangements.<br /> Ensure sensitive company information and documents are handled securely.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Secretarial Studies, Administration, Business, or a related discipline.<br /> Previous experience in a secretary, receptionist, front desk, or administrative position is preferred.<br /> Freshers may apply if they have suitable qualifications and communication skills.<br /> Strong English speaking and writing abilities.<br /> Comfortable using MS Word, Excel, email, and other office applications.<br /> Good telephone etiquette and interpersonal skills.<br /> Excellent organization and follow-up capabilities.<br /> Able to manage changing priorities and multiple administrative requests.<br /> Attention to detail when preparing and maintaining documents.<br /> Courteous, responsible, and reliable attitude.<br /> UAE work experience is an added advantage.</p> <p>Interested candidates can submit their updated CV via email: reeva.hr@proton.me</p>

<p>An established business in the UAE is inviting applications for the position of Front Office Secretary. The role will support reception operations, executive coordination, office communication, and general administrative activities.</p> <p>Key Responsibilities<br /> Act as the initial contact for clients, visitors, and business associates.<br /> Manage daily reception activities and ensure smooth visitor handling.<br /> Coordinate meeting rooms, appointments, and office schedules.<br /> Handle telephone inquiries and direct calls to the appropriate team members.<br /> Prepare and organize correspondence, forms, presentations, and office documents.<br /> Maintain electronic and physical filing systems.<br /> Coordinate document movement between departments and management.<br /> Assist with preparing meeting notes and follow-up requirements.<br /> Receive and coordinate courier items, letters, and business deliveries.<br /> Maintain records of visitors, calls, appointments, and administrative activities.<br /> Assist management with routine scheduling and coordination tasks.<br /> Follow up with departments regarding pending documents and requests.<br /> Support office events, meetings, and internal administrative arrangements.<br /> Ensure sensitive company information and documents are handled securely.<br /> Requirements<br /> Diploma or Bachelor&#8217;s degree in Secretarial Studies, Administration, Business, or a related discipline.<br /> Previous experience in a secretary, receptionist, front desk, or administrative position is preferred.<br /> Freshers may apply if they have suitable qualifications and communication skills.<br /> Strong English speaking and writing abilities.<br /> Comfortable using MS Word, Excel, email, and other office applications.<br /> Good telephone etiquette and interpersonal skills.<br /> Excellent organization and follow-up capabilities.<br /> Able to manage changing priorities and multiple administrative requests.<br /> Attention to detail when preparing and maintaining documents.<br /> Courteous, responsible, and reliable attitude.<br /> UAE work experience is an added advantage.</p> <p>Interested candidates can submit their updated CV via email: hrjaden06@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Hotels &amp; Resorts</p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p>About Fairmont Fujairah Beach Resort</p><br><p>Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.</p><br><p>About the Application Process:</p><br><p>At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>Welcoming each new and returning guest with personalized and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special.</p><br><p>As the first point of contact, the Front Desk Agents’ primary function is to connect with our hotel guests and create a unique Magnifique experience for their stay. The Front Desk Agent will perform all front desk duties, as well as assist in the Telephone Operator/Room Service Order taking capacity.&nbsp; The primary focus at all times in this position is the guest.&nbsp;</p><br><p><strong>Primary Duties</strong>:</p><br><ul><li>Check-in &amp; Check-out hotel guests (verify credit card &amp; identification, secure payment and obtain signed registration card)</li><li>Maintain Guest confidentiality and security at all times</li><li>Ensure guest methods of payment are in good standing at all times</li><li>Engage guests in public area to direct and answer questions</li><li>Orient guests in the hotel and help them to understand the property and amenities</li><li>Recognize and highlight benefits for all VIP guests</li><li>Upsell guests rooms and promote all hotel services and events.</li><li>Complete daily reports to manage all guest credit card balances and billing</li><li>Complete daily reports for guest requests and room preferences</li><li>Assist in guest problem resolution</li><li>Maintain a cash bank for guest transactions</li><li>Correctly complete all end of day cashiering&nbsp;</li><li>Engage in the implementation of all Fairmont&nbsp;Standards in the Front Office</li><li>Exude a professional and luxury demeanor at all times</li></ul><br>Qualifications<br><br><ul><li>Fluency in English language is a must</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Proficient in Opera PMS and Front Office System</li><li>At least 1-2 year experience working as Receptionist in a 4-5 star hotel</li><li>Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions<br>Foster an inclusive environment where every individual feels valued and respected</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Company Description</strong></p><br><p>We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.<br>Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences<br>Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion<br>&nbsp;</p><br><p><strong>SOFITEL DUBAI THE OEBLISK</strong></p><br><p>Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar &amp; Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.</p><br><p>Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Front Office Supervisor and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!</p><br><br>Job Description<br><br><p><strong>The Position</strong></p><br><p>To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><br><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests’ personal and assist with currency exchange</li><li>Keep abreast of all modifications to accounting policies and procedures</li><li>Attend to guests’ request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Is familiar with other Sofitel properties so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Sofitel property</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to OH&amp;S policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><br>Qualifications<br><br><ul><li><p><strong>PERSONAL ATTRIBUTES</strong></p><br></li><li>Strong written and verbal communication skill in English</li><li>Able to develop rapport with and gain support from Colleagues and Management staff</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and patrons</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li><p><strong>QUALIFICATIONS</strong></p><br></li><li>Post Secondary Education or relevant qualifications in Hotel Management</li><li><p><strong>EXPERIENCE</strong></p><br></li><li>Minimum 2 years Guest Relations experience, preferably in a&nbsp;five-star hotel</li></ul> </div>