وظائف مهندسى امن معلومات في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Johnson Controls is a global leader in smart, healthy, and sustainable buildings, helping customers protect people, places, and performance through innovative security and building technologies. In this role, you will join a growing team in Abu Dhabi and support the delivery of security systems projects across the Middle East.</p><br>What You Will Do<p>You will support the design, estimation, coordination, and execution of physical security systems projects, working closely with project managers, clients, subcontractors, and internal stakeholders to deliver high-quality solutions on time and to specification.</p><br><ul><li>Support the project management team in the design and execution of security systems projects, including access control, CCTV, intercom, and network solutions.</li><li>Contribute to pre-sales and estimation activities by helping define technical scope and cost-effective solutions.</li><li>Prepare, schedule, coordinate, and monitor assigned engineering projects from design through delivery.</li><li>Carry out site surveys for the assigned territory and support installation planning.</li><li>Coordinate with subcontractors for installation works and follow up on progress and quality.</li><li>Monitor compliance with applicable codes, QA/QC policies, performance standards, and project specifications.</li><li>Work closely with clients to understand requirements and represent the project team in the field.</li><li>Prepare professional project documentation and official communications for clients and vendors.</li></ul>How You Will Do It<ul><li>Take ownership of your projects with a strong focus on safety, quality, accountability, and integrity.</li><li>Stay close to the work by conducting site surveys, understanding client needs, and removing obstacles that could affect delivery.</li><li>Use practical problem-solving and continuous improvement to refine design decisions, estimates, and execution plans.</li><li>Work as one team with project managers, clients, subcontractors, and colleagues, bringing clear communication and diverse perspectives to the table.</li><li>Apply contractual obligations, QA/QC expectations, and applicable standards consistently throughout the project lifecycle.</li><li>Balance technical detail with commercial awareness to recommend solutions that are effective, reliable, and cost conscious.</li></ul>What We Are Looking For<ul><li>Bachelor’s degree in Electronics and Communication Engineering or a similar discipline from a reputable university.</li><li>At least 3 years of project engineering experience in low-voltage physical security systems in the UAE.</li><li>Strong knowledge of access control, CCTV, intercom, network, and associated peripherals.</li><li>Experience supporting the execution of gate barrier, intrusion, or similar low-voltage security systems is an advantage.</li><li>Strong interpersonal, negotiation, team management, and influencing skills.</li><li>Good analytical thinking, planning, project costing, and execution skills.</li><li>Ability to produce clear, high-quality professional documents and official communications.</li><li>Solid understanding of contractual documents, client/vendor correspondence, and client-facing communication.</li><li>Exposure to broader low-voltage systems such as data LAN or PAVA is beneficial.</li><li>Experience coordinating multiple stakeholders across active project sites will help you succeed in this role.</li></ul><p>If you are ready to bring your project engineering experience to a team that values precision, collaboration, and customer impact, we would like to hear from you.</p><br> </div>

Role: Product Security Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $250K - $400K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Product Security Engineer to work on a full-time basis. This role involves designing and implementing security controls for a cloud-native platform, with a focus on threat modeling and secure development practices. The position requires collaboration with cross-functional teams to integrate security into the product lifecycle.<br>Key Responsibilities:• Develop and maintain security requirements for product features and infrastructure components.• Conduct threat modeling and risk assessments for new and existing product features.• Implement and enforce secure coding practices and security testing methodologies.• Collaborate with engineering teams to design and deploy secure architectures for cloud platforms.• Monitor and respond to security vulnerabilities, coordinating remediation efforts across teams.<br>Required Skills & Qualifications:• Experience with secure software development lifecycle (SDLC) practices.• Proficiency in threat modeling methodologies and tools.• Knowledge of cloud security principles and best practices for AWS, Azure, or GCP.• Familiarity with security testing tools such as SAST, DAST, and penetration testing.• Experience with container security, including Docker and Kubernetes.• Strong understanding of identity and access management (IAM) and zero-trust principles.• Ability to write clear security documentation and guidelines for engineering teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the secure delivery of AI-powered solutions. The position provides exposure to cutting-edge security challenges in a high-growth tech environment.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position: Senior Data Governance &amp; Security Specialist<br>Location:&nbsp;Abu Dhabi (Onsite)<br>Required Experience: 10-15 years</strong><br><strong>Summary:</strong><br>We are looking for a Senior Data Governance &amp; Security Specialist to help manage how we organize and secure our data. In this role, you will make sure that our data is properly labelled (e.g., Public, Confidential, Restricted) before we share it with our clients. You will manage our data classification tools, prepare reports for client reviews, and prove to our clients that their information is safe with us.<br><strong>Key Responsibilities:</strong></p><br><br><ol><li><strong>Label and Organize Data:</strong> Scan our databases to find sensitive information and apply the correct security labels.</li><li><strong>Manage Security Tools:</strong> Set up and run data tools (like Microsoft Purview or IDMC data governance) to automate data scanning and tagging.</li><li><strong>Prepare Client Reviews:</strong> Create clean, easy-to-understand reports showing clients how their data is classified and protected.</li><li><strong>Host Audits:</strong> Act as the main technical contact when clients want to log in and review our security tools or files.</li><li><strong>Fix Security Gaps:</strong> Work with our IT and database teams to fix any issues or mislabelled files found during client checks.</li></ol><strong>Skills &amp; Requirements:</strong><ol><li>Tool Experience: At least 3 years of hands-on experience using data tools like Microsoft Purview, IDMC Data governance and data cataloguing, Informatica EDC, Informatica AXON, IBM Watson Knowledge Catalog, or BigID, or similar programs.</li><li>Database Basics: Good knowledge of SQL to look through data tables and columns.</li><li>Audit Knowledge: Experience dealing with security audits or customer reviews (like UAE PDPL, ISO 27001, GDPR, or SOC 2).</li><li>Confidential</li><li>Communication: Ability to clearly explain technical security rules to clients and internal teams.</li><li>Attention to Detail: Highly organized and precise when handling sensitive documents.</li></ol><br><strong>Education &amp; Experience:</strong><ul><li>Education: Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field.</li><li>Experience: 10 to 15 years of experience working in data security, data governance, or IT auditing.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>2.1 Avaya IP Telephony &amp; Unified Contact Centre</p><ul><li><p>Install, configure, and maintain Avaya IP Office PABX systems across all group locations.</p></li><li><p>Administer Avaya endpoints: IP phones, softphones, conference units, and voicemail platforms.</p></li><li><p>Configure and manage call routing, IVR menus, hunt groups, pickup groups, and extension management.</p></li><li><p>Integrate Avaya IP Office with Avaya Unified Contact Centre (Avaya IPOCC / CCC) including agent configuration, queue management, and wallboard/reporting feeds.</p></li><li><p>Troubleshoot call quality issues (jitter, latency, one-way audio), registration failures, and trunk connectivity faults.</p></li><li><p>Perform regular PABX configuration backups, firmware upgrades, and capacity planning.</p></li><li><p>Liaise with Avaya partners and vendors for licensing, escalations, and advanced support.</p></li></ul><p>2.2 CCTV &amp; Video Surveillance Systems</p><ul><li><p>Install, configure, and maintain IP and analogue CCTV systems across all Arenco Group sites.</p></li><li><p>Administer Video Management Software (VMS), NVR/DVR systems, and camera infrastructure including PTZ, dome, and bullet cameras.</p></li><li><p>Manage storage capacity for video recordings and enforce retention policies aligned with compliance requirements.</p></li><li><p>Perform scheduled health checks, firmware updates, and preventive maintenance on all CCTV components.</p></li><li><p>Support incident investigation by providing authorised footage retrieval and audit trails.</p></li><li><p>Coordinate with physical security teams and management on system audits and expansion requirements.</p></li></ul><p>2.3 Access Control Systems</p><ul><li><p>Implement, configure, and administer electronic access control systems including card readers, biometric devices, and door controllers.</p></li><li><p>Manage user provisioning, access rights, and role-based access policies in the access control platform.</p></li><li><p>Enrol, modify, and deactivate user credentials (cards, PINs, biometrics) in coordination with HR and Security departments.</p></li><li><p>Monitor access logs, generate compliance reports, and flag anomalies or unauthorised access attempts to relevant stakeholders.</p></li><li><p>Maintain and test door interlocks, electric strikes, magnetic locks, and fail-safe/fail-secure hardware.</p></li><li><p>Ensure seamless integration of access control systems with CCTV and alarm systems for unified physical security management.</p></li></ul><p>2.4 Time &amp; Attendance Systems</p><ul><li><p>Deploy, configure, and maintain time and attendance hardware across all group sites (biometric terminals, RFID readers, facial recognition units).</p></li><li><p>Integrate time and attendance devices with HR/Payroll platforms to ensure accurate and automated data flow.</p></li><li><p>Troubleshoot device connectivity, synchronization errors, and data discrepancies between hardware and software platforms.</p></li><li><p>Ensure system uptime and data integrity to support payroll processing deadlines.</p></li></ul><p>2.5 End-User Computing &amp; Desktop Support</p><ul><li><p>Manage the full hardware lifecycle of desktops, laptops, workstations, printers, and peripherals across all subsidiaries.</p></li><li><p>Oversee hardware procurement, standardization, and refresh cycles in coordination with IT management.</p></li><li><p>Configure and deploy end-user devices using imaging tools and MDM platforms.</p></li><li><p>Diagnose and resolve hardware faults efficiently to minimize business disruption within defined SLA targets.</p></li></ul><p>2.6 Network Hardware &amp; Physical Infrastructure</p><ul><li><p>Support structured cabling, rack management, and physical network infrastructure across sites.</p></li><li><p>Coordinate with the Network Engineering team on hardware-related connectivity faults and PoE infrastructure support.</p></li></ul><p>2.7 Design &amp; Specialist Software Support</p><ul><li><p>Install, configure, and troubleshoot design and engineering applications including AutoCAD, 3ds Max, Revit, SketchUp, and equivalent tools.</p></li><li><p>Ensure hardware compatibility and optimise workstation performance for graphics-intensive design software.</p></li><li><p>Manage software licensing, activation, and updates for design tools in coordination with department heads.</p></li><li><p>Advise on workstation hardware specifications (GPU, RAM, NVMe storage) to meet design application requirements.</p></li><li><p>Provide hands-on support to end users experiencing installation failures, application crashes, or performance degradation.</p></li></ul><p>2.8 Microsoft 365 &amp; Email Client Support</p><ul><li><p>Provide hands-on support for Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Office suite (Word, Excel, PowerPoint).</p></li><li><p>Configure and troubleshoot Microsoft 365 email client profiles, mailbox settings, shared mailboxes, distribution lists, and calendar sharing across end-user devices.</p></li><li><p>Support Microsoft Teams configuration including channel setup, meeting room integration, and audio/video device troubleshooting.</p></li><li><p>Coordinate with the IT team on Exchange Online policies, retention settings, and compliance configurations as directed.</p></li><li><p>Educate end users on Microsoft 365 best practices, security awareness, and effective use of collaboration tools.</p></li></ul><p>2.9 General IT Operations</p><ul><li><p>Maintain accurate asset registers for all hardware under management.</p></li><li><p>Participate in after-hours maintenance windows and provide on-call support for critical infrastructure incidents.</p></li><li><p>Adhere to Arenco Group IT governance policies, security frameworks, and change management procedures.</p></li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Education</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.</p></li><li><p>Diploma holders with substantial and demonstrably relevant technical experience will be considered.</p></li></ul><p>3.2 Experience</p><ul><li><p>Minimum 3–5 years of hands-on experience in hardware engineering, IT infrastructure, or a comparable multi-discipline support role.</p></li><li><p>Proven and demonstrable experience with Avaya IP Office PABX administration, configuration, and Unified Contact Centre integration – MANDATORY.</p></li><li><p>Hands-on experience with CCTV, access control, and time and attendance hardware – MANDATORY.</p></li><li><p>Valid UAE Driving License – MANDATORY.</p></li><li><p>Prior experience in a large multi-entity or group-of-companies environment is strongly preferred.</p></li><li><p>UAE work experience preferred; familiarity with local vendor landscape and regulatory environment is advantageous.</p></li></ul></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The purpose of this position is to assist Security Manager and lead all Security Supervisors, and their teams,&nbsp;to provide quality security within Depots, MPS, ITPS &amp; Network Patrolling.</span></p><br><p><span><span><strong>KEY RESPONSIBILITIES</strong></span></span></p><br> <p><br><span><strong>Strategic</strong></span></p><br> <ol> <li><span>Lead a team of Security Supervisors and Security Officers to deliver a safe, reliable, world class and customer focused security services at depots, MPS, ITPS &amp; Network Patrolling.</span></li> <li><span>Provide effective communications and information with internal and external in an efficient and timely&nbsp;manner.</span></li> <li><span>Support the Security Manager to implement security policy and plan security systems for Dubai Metro&nbsp;and Dubai Tram.</span></li> <li><span>Participate in incident/accident management and crisis management.</span></li> <li><span>Represent Security Department at Police station, Public prosecutor and Dubai Courts following up&nbsp;Crime cases and liaise with company Solicitors.</span></li> <li><span>Visit security outsourced company's accommodation monthly to inspect staff accommodation.</span></li> <li><span>Develop, implement and enforce safe methods of work for security operations and related activities.</span></li> <li><span>Monitor service delivery and manage the Security Supervisors/Security Officers to satisfy the&nbsp;committed performance targets.</span></li> <li><span>Conducts Performance Review, handling disciplinary, grievances on the Security Supervisors within&nbsp;the assigned area of responsibilities.</span></li> <li><span>Assist to develop and maintain of security procedures and work instructions.</span></li> <li><span>Conduct monthly Security Management Inspection for Metro and Tram in accordance with contractual&nbsp;KPI requirements.</span></li> </ol> <p><span><strong>Stakeholder / Customer</strong></span></p><br> <ol> <li><span>RTA</span></li> <li><span>TSD Police</span></li> <li><span>Dubai Police</span></li> <li><span>FSG</span></li> <li><span>Emirates Transport</span></li> </ol> <p><span><strong>Operational</strong></span></p><br> <ol> <li><span>Communicating and reporting details of incidents, accidents and irregularities in daily basis.</span></li> <li><span>Serve as Security On-Call.</span></li> <li><span>Participating in reviewing the daily OCC logs.</span></li> <li><span>Attending special events/ walkthrough/ table tops/ live exercises and meetings.</span></li> <li><span>Assisting Passenger service to provide security during special events.</span></li> <li><span>Carry out planned and random inspections of depots, MPS, ITPS and Network Patrolling Teams.</span></li> <li><span>Perform and carry out other duties as directed/instructed by Security Manager or Head of Security&nbsp;and Stakeholder Relations.</span></li> <li><span>Manage and supervise the day to day security operations of depots, MPSs, ITPs and Network&nbsp;Patrolling.</span></li> <li><span>Communicate and report details of incidents, accidents and irregularities.</span></li> <li><span>Dealing with security contractor and Dubai Police for day to day issues.</span></li> <li><span>Liaising with Dubai Police and sharing information related to crime and any unusual event.</span></li> <li><span>Perform other duties as required by the Head of Security and Stakeholder Relations or/and Chief&nbsp;Operation Officer.</span></li> </ol> <p><span><strong>Capability / People</strong></span></p><br> <ol> <li><span>Managing the security staff.</span></li> <li><span>Lead Security Supervisors and their teams.</span></li> </ol> <p><span><span><strong>KEY COMPETENCIES&nbsp;</strong></span></span></p><br> <p><span><strong><span>Technical Competencies</span></strong></span></p><br> <ol> <li><span>First Aid.</span></li> <li><span>Security Training.</span></li> <li><span>SIRA Training.</span></li> </ol> <p><span><strong>Behavioural Competencies</strong></span></p><br> <ol> <li><span>People management.</span></li> <li><span>On-Call Investigation</span></li> </ol> <p><span><span><strong>MINIMUM QULAIFICATIONS</strong></span></span></p><br> <p><span><strong><span>Min.</span></strong></span></p><br> <p><span><strong><span>Required</span></strong></span></p><br> <p><span><strong><span>Desirable</span></strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <ol> <li><span>Degree holder or higher diploma of post-secondary&nbsp;education and/or relevant professional qualifications.</span></li> </ol> <br> <p><span><strong>Experience</strong></span></p><br> <ol> <li><span>2 Years in Dubai Metro.</span></li> <li><span>7 years of experience in military/police service/security of&nbsp;which 2 years’ in management capacity employed in a law&nbsp;enforcement agency, a security services provider or a&nbsp;transport/service company.</span></li> <li><span>Thorough understanding of security operations systems,&nbsp;processes and associated activities such as regulations&nbsp;and civil liability, patrol, access and exit control, fire&nbsp;prevention, emergency response, operation and&nbsp;maintenance of security facilities and equipment.</span></li> <li><span>General technical experience.</span></li> </ol> <br> <p><span><strong>Skills / Training</strong></span></p><br> <ol> <li><span>Fluent in Arabic.</span></li> <li><span>Fluent in English.<br></span></li> <li><span>SIRA Certification / Basic Security Training.<br></span></li> <li><span>Leadership/Management Programmes.</span></li> <li><span>Risk Assessors Training.</span></li> <li><span>Train the Trainer / Key Instructor.</span></li> <li><span>People Management.</span></li> </ol> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>Job Description:</p><br><br><br><br><br><br><br><br><p><b><span>It's</span><span>fun to work in a company where people</span><span>truly BELIEVE</span><span>in what</span><span>they're</span><span>doing!</span></b></p><br><br><p><span><span>Ingram Micro is a leading technology company for the global information technology ecosystem.</span></span></p><br><br><p><span><span>With the ability to reach</span><span>nearly 90%</span><span>of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.&nbsp;</span></span></p><br><br><p><span><span>Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro</span><span>Xvantage</span><span>™ set us apart</span></span></p><br><br><p><span><span> Collaboration is at the heart of innovation. Our team drives Ingram Micro’s innovative campaigns, highlighting our</span><span>cutting-edge</span><span>solutions and enabling us to</span><span>maintain</span><span>leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.</span></span></p><br><br><p><span><span> At Ingram Micro, we are shaping the future with</span><span>cutting-edge</span><span>technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.</span></span></p><br><br><p><span><span> As a Technical Presales Consultant,</span><span>you’ll</span><span>play a critical role in enhancing the sales of assigned products by offering presales support to customers. Your key responsibilities will include:</span></span></p><br><br><ul><li><p><span><span>Converting customer/reseller inquiries into the right technical solutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Meeting with end-users to better understand their requirements.</span></span></p><br></li></ul><br><ul><li><p><span><span>Generating Bills of Materials and designing solution blocks in collaboration with hardware/software vendors.</span></span></p><br></li></ul><br><ul><li><p><span><span>Conducting demos and proof of concept presentations to customers.</span></span></p><br></li></ul><br><ul><li><p><span><span>Arranging and conducting technical training for partners and customers.</span></span></p><br></li></ul><br><p><b><span>What You Bring to the Role:</span></b><span><span>We’re</span><span>looking for someone with:</span></span></p><br><br><ul><li><p><span><span>3-5 years of presales experience.</span></span></p><br></li></ul><br><ul><li><p>You have Gulf and Cyber Security experience.</p><br></li></ul><br><ul><li><p><span><span>Enthusiasm and a results-driven mindset with a strong will to succeed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent communication skills and the ability to work proactively.</span></span></p><br></li></ul><br><p><span><span>Joining Ingram Micro means becoming</span><span>part of a</span><span>global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Together, we build careers. Investing in your future. Partners in putting you first. Committed to your success.</span></span></p><br><br><p>&nbsp;#LI-NS1&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>One of our clients in Abu Dhabi is looking for Project Manager Civil (Sewage &amp; Water Distribution Network), to supervise technically and organizationally the ongoing projects. As part of the site management team, the site engineer shares responsibility for security, health and safety, and the organization and supervision of material and human resources.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Act as the main technical adviser on a construction site for subcontractors, Laborers and operatives.<br>Sets out and surveys the site.</li><li>Check plans, drawingsand quantities for accuracy of calculations.</li><li>Ensures all materialsused and work performed are as per specifications.</li><li>Oversees the selection and requirement of materials.</li><li>Manages, monitors and interprets the contract designdocuments.</li><li>Liaises with consultants, sub-contractors, supervisors, quantitysurveyors and the general workforce involved in the project.</li><li>Liaises with the local authority to ensure compliance with local regulations and by-laws.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li>Minimum of 7-10 years practical experience in Sewage and Water Distribution Network with possible additional training as per project.</li> </ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Senior Security Specialist with deep crypto domain expertise to lead security across our regulated digital-asset business. As we build out spot trading, custody, staking and on-chain services for our client base, security is the foundation the whole business stands on. This role owns it.</p><br> <p>You will be the security owner for our crypto platform end to end: architecture, engineering, operations and regulatory assurance. You’ll secure a greenfield, cloud-native exchange and custody stack, protect client digital assets and private key material, and make sure our controls stand up to regulators across multiple jurisdictions. You will work closely with risk, compliance, product and engineering, and report into the central security function.</p><br> <p>This is a hands-on senior role for someone who understands that in digital-asset custody, a single key-management failure is a firm-ending event, and who builds controls accordingly.</p><br> <br><br><p><b>Key Responsibilities:</b></p><br><ul><li> Digital asset and custody security: <ul> <li>Own the full custody stack: MPC/HSM key management, transaction authorisation, signing quorums, address whitelisting and withdrawal controls;</li> <li>Govern hot/cold wallet segregation, key ceremonies and delegated cold custodians;</li> <li>Secure staking architecture and on-chain deposit/withdrawal paths. Platform, cloud and application security: <ul> <li>Design and run cloud security across a multi-account AWS environment: account segmentation, SCPs, network and data-residency controls;</li> <li>Secure the Kubernetes platform, event-streaming layer and database architecture;</li> <li>Embed DevSecOps into the SDLC: SAST, DAST, SCA, secrets management and CI/CD security gates; own IAM, privileged access and secrets governance. Threat detection, response and testing: <ul> <li>Stand up and run threat detection, monitoring and alerting across the estate;</li> <li>Own incident response end to end: playbooks, forensics, breach notification and post-incident review;</li> <li>Run vulnerability management, pen testing and red-teaming, including custody- and blockchain-specific scenarios. Third-party and vendor security: <ul> <li>Own security assessment and ongoing assurance of the vendor stack: custody platforms, execution systems, blockchain analytics, Travel Rule and treasury tooling;</li> <li>Set security requirements for vendor onboarding, contracts and outsourcing arrangements. Regulatory, resilience and governance: <ul> <li>Map controls against MiCA, DORA, FCA, GDPR and recognised standards (ISO 27001, SOC 2, NIST CSF);</li> <li>Own operational resilience from a security angle: BC, DR and important business service mapping;</li> <li>Maintain the security policy suite and control framework; support regulatory and IT audits. AI security: <ul> <li>Secure LLM integrations, RAG pipelines and AI-enabled automation against prompt injection, data leakage and over-permissioned agents.</li> </ul></li></ul></li></ul></li></ul></li></ul></li></ul><br></li></ul><br><p><b>Required Qualifications:</b></p><br><ul> <li><ul> <li>6+ years in information security, including recent experience as a senior security engineer, security architect, or security lead;</li> <li>Direct experience securing crypto, digital-asset custody, or a regulated financial platform; strong understanding of blockchain security, wallet architecture and key management;</li> <li>Strong cloud security background on AWS (Azure or GCP also useful); hands-on with Kubernetes, containers, API security and infrastructure as code;</li> <li>Practical knowledge of security in regulated finance and how controls map to licence conditions (ISO 27001, SOC 2, NIST);</li> <li>Experience running threat modelling, risk assessments, incident response and third-party security assurance;</li> <li>Python proficiency for automation and scripting.</li> </ul><br></li></ul><br><p><b>Preferred Qualifications:</b></p><br><ul> <li><ul> <li>Recognised certifications: CISSP, CISM, CCSP, or equivalent;</li> <li>Hands-on experience with MPC or HSM-based custody, key ceremonies and signing-policy design;</li> <li>Familiarity with MiCA, DORA, FCA crypto rules, or comparable digital-asset regimes;</li> <li>Experience with blockchain analytics and Travel Rule tooling;</li> <li>Exposure to AI security, RAG architectures and ML pipelines;</li> <li>Background in secure SDLC and DevSecOps (OWASP, secure-by-design).</li> </ul><br></li></ul><br><p><b>Soft Skills:</b></p><br><ul> <li><ul> <li>Strong analytical and problem-solving skills;</li> <li>Able to translate technical risk into business and regulatory impact;</li> <li>Able to explain security risks and mitigations to non-security teams and to regulators;</li> <li>Cross-functional collaboration with risk, compliance, product and engineering teams;</li> <li>Clear documentation and communication skills.</li> </ul><br></li></ul><br><p><b>What You Will Get in Return:</b></p><br><ul> <li><ul> <li><strong>Competitive Salary:</strong>&nbsp;We believe great work deserves great pay. Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.</li> <li><strong>Work-Life Harmony:</strong>&nbsp;Join a company that genuinely cares about you, because your life outside of work matters just as much as your time on the clock. #LI-Hybrid</li> <li><strong>Generous Time Off:</strong>&nbsp;Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.</li> <li><strong>Employee Referral Program:</strong>&nbsp;Love working here? Share the love. Bring your talented friends on board and get rewarded for growing our team.</li> <li><strong>Comprehensive Health &amp; Pension Benefits:</strong>&nbsp;From medical insurance to pension plans, we’ve got your back. Plus location-specific benefits and perks.</li> <li><strong>Workation Wonderland:</strong>&nbsp;Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply).</li> <li><strong>Volunteer Days:</strong>&nbsp;Take two additional paid days each year to support causes you care about and give back to the community.</li> </ul><br></li></ul><br> </div>

<p>Hands-on experience in F5 migration is a mandatory requirement. Previous involvement in F5 migration projects is considered a strong advantage. Relevant F5 certification is required. Preferred experience level is more than 7 years</p><p>Detailed understanding of Security Technologies & Products TCP/IP fundamentals Load Balancer F5 (LTM + GTM) and WAF Azure Application Gateway and WAF Pulse Secure IPS Citrix Netscalar</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Deep expertise in 1 or 2 technology stacks and ability to quickly learn new technologies</p></li><li><p>Ability to coach and guide the team of Engineers or other Service Management Staff</p></li><li><p>Ability to identify requirements and create a solution architecture that meets identified requirements</p></li><li><p>Ability to analyze the solution or processes (including, but not limited to Service Management) and offer ways to simplify it.</p></li><li><p>Proficiency in troubleshooting software or infrastructure issues, troubleshooting using tools or debugging a large codebase.</p></li><li><p>Improves team operation practices by incorporating best practices</p></li><li><p>Successfully launches new features or re-architects old features. Begins to balance technology with business value</p></li><li><p>Extensive service Management, scripting, packaging tools, or programming knowledge in various software languages</p></li><li><p>Experience / Proficiency in object-oriented design and analysis.</p></li><li><p>Identifies and evaluates new technologies for implementation.</p></li><li><p>Strong analytical and reasoning skills with an ability to visualize processes and outcomes</p></li><li><p>Have the end-to-end migration of core network services from F5 Viprion to the Velos platform, ensuring seamless transition with zero downtime.</p></li><li><p>Orchestrate the upgrade and migration of critical workloads from i Series to R Series appliances, including planning, configuration, testing, and post-migration support.</p></li><li><p>Collaborate closely with cross-functional teams to address compatibility challenges, optimize performance, and implement robust failover strategies.</p></li><li><p>Ensure all security and compliance requirements were met throughout the migration lifecycle, resulting in enhanced scalability, reliability, and operational efficiency.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves!<br> Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest-growing beauty brands.<br> As a company, we are fueled by purpose and not profit; this allows us to approach things differently so that we can create products, content, and a community like no other.<br> A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br> Summary: The Associate Director of Global IT &amp; Security is a senior leadership role responsible for translating Huda Beauty’s global IT strategy into operational reality.<br> Reporting directly to the VP of Technology, this role owns the execution of enterprise infrastructure, cybersecurity, cloud, and workplace technology programmes, driving a secure, scalable, and highly automated technology environment while acting as a key business partner across all regions.<br> Essential Duties and Responsibilities : Global Infrastructure &amp; Cloud Operations Own the day-to-day management and strategic evolution of the global Microsoft technology ecosystem including Azure, Microsoft 365, Entra ID, Intune, Defender, and endpoint management, supporting both Windows and macOS environments globally.<br> Ensure highly available, secure, and scalable technology services across all regions.<br> Experience managing enterprise storage platforms, NAS environments, cloud storage architectures and infrastructure supporting large-scale media and digital asset workflows.<br> Own the execution of the global Business Continuity and Disaster Recovery (BCDR) strategy, partnering with the VP of Technology to ensure critical services, data, and operations can be recovered within agreed business objectives.<br> Contribute to defining and own the maintenance of enterprise infrastructure, cloud, security, and workplace technology standards and roadmaps.<br> Drive standardization and simplification across the technology landscape.<br> Cybersecurity &amp; Risk Management Own the execution of the global cybersecurity strategy and security operations framework, translating VP-level direction into operational controls and measurable outcomes.<br> Establish and maintain data governance, classification, retention, and access control standards across enterprise platforms.<br> Lead vulnerability management, threat detection, incident response, and security governance.<br> Maintain security policies, standards, and controls aligned with industry best practices.<br> Partner with external security providers to maintain a proactive security posture.<br> Automation &amp; Operational Excellence Drive automation initiatives across IT operations, security, provisioning, monitoring, and support processes.<br> Reduce operational complexity through modern tooling, integrations, and self-service capabilities.<br> Establish and track KPIs, SLAs, and service performance metrics.<br> Identify opportunities to optimize technology spend while improving service quality.<br> Team Leadership &amp; Vendor Management Lead, mentor, and develop the IT Infrastructure and Security team, including senior technical specialists and team leads, fostering a culture of accountability, innovation, and operational excellence.<br> Manage strategic relationships with MSPs and technology vendors.<br> Ensure partners deliver against agreed service levels and business objectives.<br> Build a high-performing, customer-focused technology function.<br> Monthly “Self Love Days” – at company discretion Premium Medical/Dental/Vision coverage for employee plus dependents Monthly coaching sessions with our in-house Success Coach Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.<br> We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.<br> If you need reasonable accommodations at any point in the application or interview process, please let us know.<br> 7+ years of progressive IT experience, with at least 3 years in a senior management or technical leadership role operating at or near Director level.<br> Experience managing global infrastructure and security environments.<br> Strong Microsoft ecosystem expertise (Azure, M365, Intune, Defender, Entra ID) supporting both Windows and macOS environments.<br> Experience with cybersecurity frameworks such as ISO 27001.<br> Proven track record of leading transformation and automation initiatives that deliver measurable reduction in manual operational effort.<br> Demonstrable history of improving security posture through structured vulnerability management, policy enforcement, and governance frameworks.<br> Experience owning infrastructure availability and resilience targets, with a strong grasp of SLA management and service continuity planning.<br> Committed to delivering high user satisfaction and service quality, using data-driven KPIs to continuously improve the technology experience across the business.<br> Familiarity with AI governance principles and a forward-thinking approach to responsible technology adoption across enterprise environments.<br> Track record of driving cost optimisation and vendor efficiency, with the commercial awareness to balance performance, value, and strategic fit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Join the Roads and Transport Authority (RTA) and become part of our team dedicated to protecting digital systems and infrastructure while supporting the future of smart transportation in Dubai</strong></span></span></p><br><p><span><strong>Benefits:</strong></span></p><br><ul><li><span>A motivating work environment that supports professional growth and development.</span></li><li><span>High-impact projects that contribute to the advancement of Dubai’s smart transportation ecosystem.</span></li><li><span>Training programs, professional certifications, and opportunities to gain valuable experience.</span></li></ul> <p><span><strong>Required Qualifications:</strong></span></p><br><ul><li><span>UAE Nationals only.</span></li><li><span>Bachelor’s degree in Information Security, Cybersecurity, or a related field.</span></li><li><span>Fresh graduates &nbsp;or experienced professionals .</span></li></ul><p><span><strong>Start your career with the Roads and Transport Authority and contribute to building a secure and sustainable digital future.</strong></span></p><br> </div>

<p>Responsibilities: Prepare detailed design, shop, coordination, and as-built drawings for security systems. Develop and update drawings using AutoCAD. Prepare layouts, schematics, riser diagrams, single-line diagrams, equipment details, and installation drawings. Coordinate security system drawings with architects, MEP consultants, civil contractors, and other stakeholders. Ensure compliance with project specifications, local authority regulations, and industry standards. Prepare drawing submissions for consultant and client approvals. Incorporate design changes, RFIs, site instructions, and consultant comments into drawings. Support project engineers and project managers during design reviews and technical discussions. Conduct site surveys and verify site conditions against approved drawings. Maintain drawing registers and document control records. Prepare as-built documentation upon project completion.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in preparing security system drawings for large construction projects. Proven experience working on high-rise buildings, commercial complexes, airports, seaports, industrial facilities, data centres, or critical infrastructure projects. Strong knowledge of security system design principles and installation practices. Ability to interpret technical specifications, tender documents, and design criteria.</p>

<ul><li><p>Perform preventive, corrective, and routine maintenance on Life Safety, Security, BMS, AV, ELV, and HVAC systems to ensure reliable operation.</p></li><li><p>Monitor system performance and identify recurring issues, escalating them to the Team Lead when required.</p></li><li><p>Maintain accurate maintenance records, service reports, and project documentation.</p></li><li><p>Monitor graphic workstations for alarms, alerts, and system errors, ensuring uninterrupted system availability.</p></li><li><p>Respond promptly to customer service requests and complete assigned tasks within agreed SLAs.</p></li><li><p>Troubleshoot hardware, software, and operating system issues with minimal downtime.</p></li><li><p>Install, configure, repair, and update system hardware and software as required.</p></li><li><p>Perform regular system inspections, housekeeping activities, and preventive maintenance schedules (PPMs).</p></li><li><p>Record system issues, corrective actions, and resolutions to minimize recurring faults.</p></li><li><p>Coordinate materials and spare parts required for maintenance activities.</p></li><li><p>Monitor existing systems and recommend upgrades or enhancements to improve performance and reliability.</p></li><li><p>Conduct root cause analysis for recurring technical issues and coordinate timely resolutions.</p></li><li><p>Escalate critical incidents when necessary to ensure timely resource allocation and issue resolution.</p></li><li><p>Manage service requests from initiation through completion, including documentation and status updates.</p></li><li><p>Collaborate with internal teams and maintain strong customer relationships by providing timely communication and service updates.</p></li><li><p>Ensure compliance with information security policies and organizational procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualifications and&nbsp;Experience</strong></p><ul><li><br></li></ul><ul><li><p>Bachelor's degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, or a related discipline.</p></li><li><p>2–3 years of relevant experience in maintenance and servicing of Life Safety, Security, BMS, AV, ELV, HVAC, or related building systems.</p></li></ul><p><strong>Required Skills</strong></p><ul><li><p>Strong technical knowledge of Life Safety, Security, BMS, AV, ICT, Fire Fighting (FF), and ELV systems.</p></li><li><p>Experience in preventive and corrective maintenance activities.</p></li><li><p>Strong troubleshooting and root cause analysis skills.</p></li><li><p>Ability to install, configure, and maintain hardware and software systems.</p></li><li><p>Knowledge of service management processes and SLA compliance.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (reading, writing, and speaking).</p></li><li><p>Strong teamwork and customer service skills.</p></li><li><p>Ability to work under pressure and respond proactively to technical issues.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Make an impact with NTT DATA</b><br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.</p><br><br><br><br><b>Your day at NTT DATA</b>As an Observability Engineer (AppDynamics and Splunk), you will be responsible for delivering enterprise observability solutions for customers by designing, deploying, configuring, integrating, and optimizing Cisco AppDynamics and Splunk platforms. You will work closely with customer application, infrastructure, operations, security, and service management teams to provide end-to-end monitoring, logging, alerting, dashboards, and operational visibility for business-critical services.<br>In this role, you will participate in the full project lifecycle, from requirements gathering and solution design through implementation, testing, go-live, and operational handover. You will also support pre-sales activities by conducting customer workshops, proof-of-concepts (POCs), technical demonstrations, and solution validation exercises to help position observability solutions effectively.<br><br><b>Key responsibilities:</b><ul><li>Deploy and configure Cisco AppDynamics and Splunk solutions within customer environments.</li><li>Support implementation activities across multiple customer projects.<br>Conduct technical workshops and requirements gathering sessions with customer stakeholders.</li><li>Design observability solutions covering application monitoring, log analytics, dashboards, alerts, and reporting.</li><li>Install, configure, and troubleshoot AppDynamics agents, controllers, health rules, policies, dashboards, and performance monitoring components.</li><li>Configure Splunk data onboarding, forwarders, indexes, source types, field extractions, searches, alerts, reports, and dashboards.</li><li>Integrate AppDynamics and Splunk with ITSM and event management platforms where required.</li><li>Build business and operational dashboards for application, infrastructure, and operations teams.</li><li>Perform alert tuning, event correlation, and noise reduction activities.</li><li>Support service mapping, business transaction monitoring, and performance analysis.</li><li>Troubleshoot deployment, integration, data ingestion, monitoring, and performance issues.</li><li>Prepare project deliverables including HLDs, LLDs, implementation plans, test cases, as-built documentation, SOPs, and handover documents.</li><li>Deliver knowledge transfer and training sessions to customer operations teams.</li><li>Support UAT, go-live, stabilization, and transition-to-operations activities.</li><li>Ensure project delivery aligns with agreed scope, timelines, and best practices.</li><li>Support customer POCs and technical solution demonstrations alongside pre-sales teams.</li></ul><br><br><br><b>To thrive in this role, you need to have:</b><ul><li>Strong hands-on experience with Cisco AppDynamics deployment, administration, and troubleshooting.</li><li>Knowledge of application agents, machine agents, database monitoring, business transactions, service flow mapping, and transaction snapshots.</li><li>Experience creating health rules, policies, alerts, dashboards, and performance reports.</li><li>Strong experience with Splunk Enterprise and/or Splunk Cloud.</li><li>Experience with Splunk forwarders, data onboarding, indexes, source types, field extraction, dashboards, alerts, reports, and searches.</li><li>Good working knowledge of SPL query development.</li><li>Ability to develop operational dashboards, log analytics use cases, and alert correlation rules.</li><li>Strong troubleshooting skills covering monitoring, ingestion, parsing, search performance, and alerting issues.</li><li>Understanding of observability concepts including logs, metrics, traces, events, and end-to-end service monitoring.</li><li>Knowledge of cloud platforms, middleware, databases, APIs, microservices, containers, and enterprise applications.</li><li>Familiarity with ITSM and event management integrations.</li><li>Excellent analytical, troubleshooting, and problem-solving skills.</li><li>Strong customer-facing communication and stakeholder management skills.</li><li>Ability to work independently while managing multiple customer priorities.</li><li>Good project coordination, documentation, and knowledge transfer capabilities.</li><li>Understanding of ITIL processes, including incident, problem, change, and service management.</li></ul><br><br><br><b>Academic qualifications and certifications:</b><ul><li>Bachelor's degree or equivalent in Computer Science, Information Technology, Engineering, or a related discipline.</li><li>AppDynamics certification preferred.</li><li>Splunk certification preferred.</li><li>ITIL certification preferred.</li><li>Azure, AWS, or other relevant cloud certifications are advantageous.</li></ul><br><br><br><b>Required experience:</b><ul><li>Demonstrated experience implementing and supporting AppDynamics and Splunk solutions.</li><li>Experience working within a System Integrator, Managed Services, or project delivery environment.</li><li>Proven experience delivering observability, monitoring, and logging projects for enterprise customers.</li><li>Experience conducting customer workshops, technical discussions, and requirements-gathering sessions.</li><li>Experience producing HLDs, LLDs, implementation plans, migration plans, as-built documents, and operational SOPs.</li><li>Experience coordinating with customers, vendors, and internal project teams.</li><li>Experience supporting UAT, go-live, stabilization, and operational handover activities.</li><li>Exposure to pre-sales activities, including POCs, technical demonstrations, and solution validation.</li><li>Experience integrating observability platforms with ITSM or event management solutions is preferred.</li></ul><br><br><br><br><p><b><span>Workplace type</span>: </b></p><br><br>On-site Working<br><p><b>About NTT DATA</b><br>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune </p><br><br><p>Global 100. We are committed to accelerating client success and positively impacting society through </p><br><br><p>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with </p><br><br><p>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and </p><br><br><p>application services. Our consulting and industry solutions help organizations and society move </p><br><br><p>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more </p><br><br><p>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as </p><br><br><p>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each </p><br><br><p>year in R&amp;D.</p><br><br><p><b>Equal Opportunity Employer</b><br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</p><br><br><p><b>Third parties fraudulently posing as NTT DATA recruiters</b>&nbsp;</p><br><br><p>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <b>@nttdata.com</b> email address. If you suspect any fraudulent activity, please <i>contact us</i>.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.<br>You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>We are looking for experienced Senior Data Center Engineers/Technicians to join our Infrastructure Operations team as technical leads within Data Center Operations (DCO). As a Senior Data Center Engineer/Technician, you will serve as a subject matter expert (SME) and escalation point for complex infrastructure issues including hardware, fiber, networking, and related systems. You will mentor junior technicians, drive process improvements, and take ownership of operational excellence across your site or shift. You will independently resolve the most complex infrastructure issues and lead cross-functional troubleshooting efforts to minimize customer impact.<br>Key job responsibilities<br>Safety<br>- Champion and enforce the highest safety standards; drive a world-class safety culture across the team.<br>- Lead safety initiatives, projects, and audits to foster continuous improvement in safety performance.<br>- Adhere to all DC safety protocols during red zone (RZ) and floor operations; coach others on compliance.<br>- Conduct safety inspections, identify hazards, and implement corrective actions to maintain site compliance standards.<br>- Mentor team members on safe work practices and serve as a safety role model.<br>Data Center Operations (DCO)<br>- Diagnose and resolve complex hardware, network, and infrastructure problems with minimal supervision.<br>- Serve as the primary escalation point for issues.<br>- Troubleshoot events within internal Service Level Agreements (SLAs) and drive resolution of high-severity incidents.<br>- Perform advanced root cause analysis (RCA) of equipment failures and document findings to prevent recurrence.<br>- Manual handling and lifting of equipment up to 18 kg may be required (weight limits in accordance with regulations).<br>- Ability to work at heights as required by operational tasks.<br>- Perform and oversee a full range of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties.<br>- Develop, review, and improve Standard Operating Procedures (SOPs) and runbooks to enhance operational efficiency.<br>- Train and mentor junior technicians on troubleshooting methodologies, tools, and best practices.<br>Scope &amp; Decision-Making<br>- Operate across multiple process paths within the DCO team, applying deep technical knowledge to independently determine the correct course of action — including non-standard situations requiring judgment and deviation from established procedures.<br>- Make real-time operational decisions that balance speed, safety, and quality.<br>- Work is reviewed periodically by supervision; expected to operate with significant autonomy on day-to-day tasks.<br>Communication &amp; Collaboration<br>- Communicate clearly and effectively via tickets, SIMs, task tracking entries, write-ups, and post-incident reviews.<br>- Lead team meetings, present operational updates to leadership, and represent DCO in cross-functional discussions.<br>- Collaborate with partner teams (DCEO, Security, Logistics, Engineering) to resolve complex issues and drive improvements.<br>Impact &amp; Process Improvement<br>- Deliver work that directly impacts site-level and cluster-level metrics including ticket resolution, decom throughput, SLA adherence, and safety compliance.<br>- Identify, propose, and implement process improvements that drive operational excellence within DCO workflows.<br>- Own and track improvement initiatives from ideation through execution and measurement.<br>Technical Leadership &amp; Mentorship<br>- Serve as a technical mentor and on-the-job trainer for junior technicians and new hires.<br>- Lead shift operations in the absence of a manager or site lead; act as the point of contact for escalations.<br>- Support onboarding and certification of new team members through structured training and knowledge transfer.<br>Shift &amp; On-Call<br>- Must be able to support shift-based schedules including nights, weekends, and on-call rotations as required by operational needs.<br>About the team<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Why AWS?<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- High School or equivalent diploma<br>- Experience in computer networking<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience with computer hardware troubleshooting and repair, including server, storage, and networking equipment<br>- Bachelor's degree in IT, computer science or equivalent<br>- Experience in a data center or other critical environment<br>- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings<br>- Proficiency in Linux operating systems and command-line troubleshooting<br>- Experience with network protocols and fiber optic infrastructure<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>