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<p><h4>Job summary</h4> <p>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing food and beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <p><strong>Required:</strong></p> <ul> <li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li> <li>OR</li> <li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li> </ul> <h4>Core work activities</h4> <h4>Hotel marketing and advertising</h4> <ul> <li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.</li> <li>Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li> <li>Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li> <li>Manages F&B media schedules and verifies prompt settlement of accounts.</li> <li>Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups.</li> <li>Executes email marketing, and display advertising.</li> <li>Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and two-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li> <li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li> </ul> <h4>Social media content management</h4> <ul> <li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li> <li>Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li> <li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li> </ul> <h4>Public relations and visual asset management</h4> <ul> <li>Develops a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.</li> <li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li> <li>Manages assigned accounts as per the media account management system.</li> <li>Writes and distributes all press releases for property events, promotions, and outlets.</li> <li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li> <li>Supports pull through of impactful PR strategy and activities to drive quality press coverage through media engagement, in alignment with communications objectives.</li> <li>Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.</li> <li>Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).</li> <li>Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.</li> <li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li> <li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li> <li>Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</li> </ul> <h4>Direct marketing and collateral development</h4> <ul> <li>Coordinates and executes Hotel and F&B printed materials.</li> <li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li> <li>Assists in the production of all property, F&B display, and temporary signage in hotel public areas.</li> <li>Promotes collection of competitors collateral and publicity on a monthly basis.</li> <li>Manages the execution of F&B direct marketing activities.</li> <li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li> </ul> <h4>General</h4> <ul> <li>Assists and manages the development, coordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.</li> <li>Helps with the publication of hotel’s newsletter(s).</li> <li>Supports communications duties and functions as deemed necessary.</li> <li>Assists in the liaison and execution of joint F&B promotions.</li> <li>Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.</li> <li>Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.</li> <li>Provides training and marketing leadership and acts as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.</li> <li>Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.</li> <li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li> </ul> <h4>Equal opportunity employer statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job description</h4> <p>A plant operator is responsible for the maintenance operations within the hotel, ensuring the upkeep of all property facilities and implementing effective energy conservation practices to maintain the highest standards of comfort and efficiency.</p> <h4>What will I be doing?</h4> <p>As a plant operator, you will be responsible for performing the following tasks to the highest standards to deliver an excellent guest and member experience:</p> <ul> <li>Oversee and manage the operation, maintenance, and repair of all hotel plant rooms, including HVAC systems, plumbing, electrical systems, and swimming pool equipment.</li> <li>Conduct routine inspections of plant rooms, swimming pool systems, and related equipment to identify and address maintenance issues promptly.</li> <li>Ensure proper handling, storage, and application of chemicals used in swimming pool maintenance and other plant operations, adhering to safety and regulatory standards.</li> <li>Demonstrate comprehensive knowledge of chemical handling procedures, including water treatment for the swimming pools, to maintain safe and optimal conditions.</li> <li>Perform preventive maintenance tasks on plant room equipment, including boilers, chillers, pumps, and filtration systems, to ensure efficient and uninterrupted operation.</li> <li>Monitor and maintain swimming pool water quality, including pH levels, chlorine levels, and other chemical parameters, to meet health and safety standards.</li> <li>Respond promptly and efficiently to maintenance calls related to plant rooms, swimming pool systems, or other hotel facilities.</li> <li>Keep accurate records of maintenance activities, chemical usage, work orders, and inventory of parts and supplies.</li> <li>Monitor and manage energy usage across plant room operations to improve efficiency, reduce costs, and recommend energy-saving initiatives.</li> <li>Follow all safety protocols, including those related to chemical handling, to maintain a safe working environment for team members and guests.</li> <li>Source and procure necessary parts, chemicals, and supplies for plant room and swimming pool maintenance and repairs.</li> <li>Maintain all tools, equipment, and working areas in good condition to ensure operational readiness.</li> <li>Recommend improvements to maintenance systems, chemical handling processes, and energy-saving measures to enhance plant room and pool operations.</li> </ul> <h4>What are we looking for?</h4> <p>A plant operator serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Comprehensive knowledge of HVAC systems, plumbing, electrical systems, swimming pool equipment, and other plant room systems within a hotel environment.</li> <li>Expertise in the safe handling, storage, and application of chemicals, particularly those used in swimming pool water treatment, ensuring compliance with health and safety regulations.</li> <li>Ability to diagnose and repair mechanical and operational issues in plant room and swimming pool systems efficiently.</li> <li>Ability to prioritize and manage multiple maintenance requests, including urgent issues related to plant rooms and swimming pool systems.</li> <li>Knowledge of energy-saving practices, sustainability initiatives, and water treatment processes to optimize plant room and pool operations in the hotel industry.</li> <li>Previous experience in a similar role.</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.</p> <p>Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>

<p><h4>As maintenance manager, you will manage the engineering team to efficiently maintain all hotel operations such that safety, security, conservation, and compliance are ensured at the highest levels.</h4> <p><strong>What will I be doing?</strong><br> As maintenance manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the engineering team and staying abreast of compliance regulations and procedures in the field of engineering, as required for hotel standards. Specifically, a chief engineer will perform the following tasks to the highest standards:</p> <ul> <li>Lead the engineering team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li> <li>Communicate with housekeeping to coordinate and prioritize maintenance activities for guest rooms and public areas</li> <li>Develop systems and procedures to ensure the health and safety of guests and team members, as well as the proper conditions for plants, machinery, and property</li> <li>Communicate with government agencies to ensure full compliance with statutory regulations</li> <li>Prepare capital and repairs and maintenance budgets for engineering</li> <li>Perform daily checks around the hotel</li> <li>Conduct lift emergency release procedures as required</li> <li>Diagnose, maintain, and repair mechanical equipment within the hotel</li> <li>Ensure good relationships are built with internal and external customers</li> <li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li> <li>Develop, implement, and direct all emergency programs</li> <li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li> <li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li> <li>Perform special projects and other responsibilities as assigned</li> <li>Identify and introduce environmentally friendly systems and equipment</li> <li>Monitor key performance indicators for the engineering department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li> <li>Manage all team member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li> </ul> <p><strong>What are we looking for?</strong><br> As maintenance manager serving Hilton brands, you are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Advanced knowledge of building management/engineering</li> <li>A degree in engineering or similar</li> <li>Exposure to budgeting and basic accounting</li> <li>Positive attitude</li> <li>Good communication skills</li> <li>Committed to delivering a high level of customer service</li> <li>Strong leadership skills and previous experience of managing a team</li> <li>Excellent grooming standards</li> <li>Flexibility to respond to a range of different work situations</li> <li>Ability to work under pressure</li> <li>Ability to work on their own</li> <li>Previous experience of facilities management</li> <li>Proficient, at an advanced level, with computers and relevant computer programs</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>First aid</li> <li>Qualification in engineering field</li> </ul> <p><strong>What will it be like to work for Hilton?</strong><br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>

<p><h4>Job description</h4> <p>A Duty Engineer is responsible for all maintenance issues within the hotel to deliver an excellent guest and member experience while performing daily checks, repairing equipment, and coordinating renovation projects.</p> <h4>What will I be doing?</h4> <p>The Duty Engineer is responsible for directly managing, supporting, and providing direction and leadership to the shift leaders and technicians. You will be responsible for managing your team as well as their financial performance while also taking part in client management and business development. Must possess a proven track record and excellent customer relation skills, be innovative, an excellent coach and mentor, capable presenter, and have strong financial and analytical skills.</p> <p>Responsibilities include leadership and guidance to support the growth and development of other engineering staff members; provide high-level client maintenance to ensure existing and new clients that the quality of the services delivered are closely examined; and work with executive management, directors, team leaders, or engineering managers to develop and ensure standards are maintained, specifically in the areas of quality assurance and training. Must be able to support company revenue targets by leading or supporting existing projects as assigned and support company sales initiatives as requested by the Chief Engineer or Director of Engineering.</p> <p>As a Duty Engineer, you will be responsible for all maintenance issues within the hotel daily, maintenance checks, and repairing mechanical equipment to deliver an excellent guest and member experience. A Duty Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Responsible for maintenance issues within the hotel</li> <li>Perform daily checks around the hotel</li> <li>Conduct lift emergency release procedures as required</li> <li>Diagnose, maintain, and repair mechanical equipment within the hotel</li> <li>Ensure good relationships are built with internal and external customers</li> <li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li> <li>Develop, implement, and direct all emergency programs</li> <li>Develop, implement, and manage energy conservation programs for the property to minimize expenses</li> <li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li> <li>Perform special projects and other responsibilities as assigned</li> <li>Responsible for the health and safety of the hotel</li> <li>Ensure monthly safety inspections take place and employees are trained accordingly</li> </ul> <h4>Knowledge and skills</h4> <ul> <li>Sound knowledge of property operation and maintenance</li> <li>Knowledge of local and national codes with regards to the hotel building construction and maintenance</li> <li>Knowledge of planning departmental shifts</li> <li>Knowledge of equipment handling and maintenance</li> <li>Knowledge of store management</li> <li>Interpersonal and intercultural skills</li> <li>Motivational skills</li> <li>Communication, planning, and organizational skills</li> <li>Self-confident and adaptable</li> <li>Creative and innovative</li> <li>Integrity and trustworthiness</li> <li>Self-development</li> <li>Customer focus</li> <li>Energy conservation activities</li> </ul> <h4>What are we looking for?</h4> <p>As Duty Engineer serving Hilton brands, you are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Advanced knowledge of building management or engineering</li> <li>Positive attitude</li> <li>Good communication skills</li> <li>Committed to delivering a high level of customer service</li> <li>Excellent grooming standards</li> <li>Flexibility to respond to a range of different work situations</li> <li>Ability to work under pressure</li> <li>Ability to work on your own</li> <li>Previous experience in a management role</li> <li>Ability to read building specifications, blueprints, and as-built drawings</li> <li>Possess cultural awareness and sensitivity</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>First aid</li> <li>Vocational training in engineering or similar field</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p><p></p>

<p><h4>Job description</h4> <p>Multi skilled HVAC technician will repair, maintain, install and monitor electrical equipment throughout the hotel and respond to all electrical related emergency calls.</p> <h4>What will I be doing?</h4> <p>As a multi skilled HVAC technician, you will be expected to repair, maintain, install and monitor electrical equipment throughout the hotel and respond to guest, manager, team member, and emergency requests promptly and assist engineering supervisor as needed. Specifically, an engineering shift leader will perform the following tasks to the highest standards:</p> <ul> <li>Perform maintenance work on a wide range of electrical equipment</li> <li>Assemble and install electrical wiring, fixtures, and equipment</li> <li>Install audio/visual equipment in guest rooms or function rooms along with microphone and lighting systems in function rooms, as requested</li> <li>Respond promptly and efficiently to emergency calls</li> <li>Conduct inspection tours to ensure that electrical equipment and lighting is working properly</li> <li>Complete the preventative maintenance schedule and incident reports</li> <li>Maintain all tools, equipment, and working areas to proper condition</li> <li>Keep technical training knowledge and skills current</li> <li>Tag electrical items and maintain a register, if required</li> </ul> <h4>What are we looking for?</h4> <p>A multi skilled HVAC technician serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Previous electrical experience, preferably in a hotel or a similar varied work environment such as ships, hospitals, or retail businesses</li> <li>An electrical trade qualification, required</li> <li>Current knowledge of general maintenance, engineering work, and guest room repairs</li> <li>Strong interpersonal and communication skills</li> <li>Ability to work without close supervision and within established timeframes</li> <li>Strong work ethic</li> <li>A passion for managing a variety of projects and tasks throughout the day</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>

<p><h4>Position statement:</h4> <p>The Revenue Accounting Specialist is responsible for providing revenue accounting services to a portfolio of assigned hotels across the Middle East and Africa supported by the UAE Finance Centre of Excellence (COE). The UAE COE is a shared service center based in Ras Al Khaimah, delivering centralized finance support to approximately 60 hotels across the region. The role ensures accuracy, consistency, and compliance with Hilton standards, while working closely with hotel teams remotely. The role reports to the Revenue Accounting Supervisor.</p> <h4>Position summary:</h4> <ul> <li>Reviewing and validating all revenue postings and preparing daily income audit reports for assigned hotels</li> <li>Reviewing and approving reports within the daily income audit bundle and following up with hotel teams to ensure all required documentation is uploaded to Docuware and approvals are in place</li> <li>Posting revenue and processing re-allocations based on requests from authorized finance leads for assigned properties</li> <li>Reconciling revenue-related taxes and ensuring timely reporting to hotels for submission to government authorities</li> <li>Performing monthly balance sheet reconciliations for revenue-related accounts across assigned hotels</li> <li>Reconciling daily credit card activity and posting related receipts</li> <li>Investigating and resolving variances in credit card reconciliations in collaboration with COE and hotel teams</li> <li>Identifying opportunities for process improvements and automation to drive efficiency and standardization across supported hotels</li> <li>Supporting additional tasks and initiatives as required by business needs</li> </ul> <h4>Direct reports:</h4> <p>This role has no direct reports.</p> <h4>The success in this role will demonstrate itself through the following attributes and skills:</h4> <ul> <li>Accounting knowledge, with a focus on revenue accounting principles</li> <li>Familiarity with finance systems such as Navision, OnQ/OA and strong working knowledge of Excel</li> <li>Fluent in English (written and verbal); additional languages such as French or Arabic are an advantage</li> <li>Strong communication skills, with the ability to effectively liaise with hotel teams and internal stakeholders</li> <li>Process improvement mindset, with a continuous focus on identifying more efficient ways of working and opportunities for automation</li> <li>Inquisitive and proactive, with a willingness to learn, ask questions, and challenge existing practices</li> <li>Well organized, with the ability to manage competing priorities, meet tight deadlines, and work under pressure</li> <li>Strong team player, able to collaborate effectively both in office and remotely with hotel teams</li> <li>Ability to quickly learn and adapt to multiple systems, with a positive approach to new challenges</li> </ul> <h4>Required qualifications</h4> <ul> <li>Minimum education: high school graduate</li> <li>Minimum years of experience: relevant years as a general accountant or income auditor</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Education: university graduate and/or accounting qualification</li> <li>Minimum years of experience: relevant years each as a general accountant and revenue accounting</li> <li>Arabic speaker</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a housekeeping attendant, you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Clean rooms/suites, and other areas of the hotel as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Reports rooms as clean and available.</li> <li>Report maintenance deficiencies in order to maintain room in compliance with hotel standards.</li> <li>Strip dirty linens/towels and remove used amenities from room/suite.</li> <li>Check maid cart for supplies, stock as needed.</li> <li>Greet guests immediately with friendly/sincere acknowledgement.</li> <li>Replenish linen and guest amenities.</li> <li>Clean balconies, if applicable.</li> <li>Respond to special requests by guests (such as providing extra amenities or service time requests).</li> <li>Take care of public areas allocated sections based on operational requirements.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Provide customer service to guests, including information about hotel services, activities and local attractions.</li> <li>Assist co-workers, as requested.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.</p> <ul> <li>Ability to arrive to work on time and when scheduled.</li> <li>Physically able to move large objects such as carts, large bags of linen, ironing board.</li> <li>Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.</li> <li>Ability to communicate effectively with guests and team members verbally or in written form.</li> <li>Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.</li> <li>Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>A polisher is responsible for polishing and finishing surfaces of furniture, fixtures, and other items within the hotel premises to ensure they meet the property’s standards for aesthetics and quality.</h4> <p>This includes maintaining the appearance of wood, metal, and other materials used throughout the hotel, ensuring a high level of detail and finish.</p> <h4>What will I be doing?</h4> <p>As a polisher, you are responsible for maintaining and improving woodwork in the hotel to deliver an excellent guest and member experience. A polisher will also be required to make minor repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Apply polishing paints and coatings to high-traffic public area surfaces (floors, walls, furniture, brass railings, elevator panels, wood veneers etc.).</li> <li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and luxury-grade finish.</li> <li>Select appropriate low-odor, fast-drying, guest-safe polishing paints and coatings based on surface type, usage, and desired appearance.</li> <li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely, quietly, and with protective barriers in guest-facing areas.</li> <li>Apply polishing paints and coatings evenly and accurately to achieve a smooth, consistent, high-gloss or satin finish.</li> <li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings, prioritizing VOC-compliant and eco-friendly products.</li> <li>Inspect finished surfaces for quality and touch up scuffs, fingerprints, or minor damages immediately in public areas.</li> <li>Coordinate with other members of the engineering team to schedule PPM during off-peak hours and prioritize public area projects.</li> <li>Maintain a clean and organized work environment, including proper storage, disposal of materials, and protection of surrounding carpets/fixtures.</li> <li>Adhere to health, safety, and hygiene regulations while working near F&D, SPA, guestrooms or lobby areas.</li> <li>Communicate effectively with operation department, front office, housekeeping, and F&D team regarding project progress, urgent touch-ups, and any issues encountered.</li> <li>Stay updated on new polishing techniques, luxury materials, and equipment to enhance skills and efficiency.</li> <li>Provide input on material selection for optimal durability and aesthetic results in high-touch zones.</li> <li>Collaborate with other departments for non-disruptive scheduling of public area projects.</li> <li>Keep records of materials used, project progress, and before/after photos for PPM documentation.</li> <li>Collaborate with carpenters and other maintenance team to assist in the repair or refurbishment of items before polishing in public areas, when necessary.</li> <li>Support colleagues with tasks as needed, including urgent public area touch-ups.</li> </ul> <h4>What are we looking for?</h4> <p>A polisher serving Hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Positive attitude</li> <li>Committed to delivering a high level of guest-sensitive customer service</li> <li>Excellent grooming standards</li> <li>Flexibility to respond to a range of different work situations, including off-peak and night shifts</li> <li>Good communication skills with colleagues and discreet interaction in guest areas</li> <li>Proven experience and expertise in luxury polishing, with a thorough understanding of techniques for high-end wood, metal, and specialty finishes (e.g., rosewood, brushed brass, marble edges).</li> <li>Proficient in using hand tools and power tools relevant to polishing work, including safe operation at height (ladders, scaffolding).</li> <li>Strong attention to detail and the ability to achieve flawless, luxury-standard finishes under time pressure.</li> <li>Excellent problem-solving skills and the ability to work independently with minimal supervision or as part of a team in public areas.</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p> <p>Our</p><p></p>

<p><p>Exceptional hospitality starts with you.<br> Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a kids club attendant, you’re not just providing administrative support to ensure seamless kids club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>Here's what you'll do during a typical day:</p> <h4>Essential functions</h4> <ul> <li>To organize and host age-appropriate, entertaining and educational activities for the teenagers, young guests and their families according to children’s club concept to create a fun filled atmosphere, providing safe care, a personalized and intuitive service.</li> <li>To follow pre-opening, opening, closing and post-closing operational and cleaning procedures at the children’s club.</li> <li>To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.</li> <li>To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.</li> <li>To contribute ideas and suggestions to enhance operational/environmental procedures in the hotel.</li> <li>To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.</li> <li>To follow hotel service delivery standards operating standards at any time.</li> <li>To offer teenagers and younger guests a safe and fun environment by maintaining a constant awareness of the children’s whereabouts.</li> <li>To exercise discretion and good judgment when interacting with the teenagers and children and to communicate with parents in a tactful and courteous manner to generate a high level of comfort.</li> <li>To intervene when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities.</li> <li>To meet and greet arriving teenagers and young guests.</li> <li>To provide babysitting services upon guest or general manager request.</li> <li>To ensure special focus on all children in the resort to provide them with a memorable holiday.</li> <li>To handle guests’ complaints and ensure complete solution of any shortcomings – involve supervisor and duty manager if necessary.</li> <li>To seek to minimise costs through correct use and handling of hotel property and equipment.</li> <li>To attend and actively participate in training sessions.</li> <li>Any other tasks as requested by our guests, supervisor or management of the resort.</li> <li>Is obliged to take part in internal training courses and to implement what has been learnt in daily practice.</li> <li>To handle children’s club and teens club consumables and merchandising stock, managing available material.</li> <li>To assist on organizing children experiences with other departments.</li> <li>To assist on coordinating child amenities.</li> <li>To organize and accompany outdoor and indoor activities, children’s sports, family activities and celebrations during holiday seasons.</li> <li>To request cleaning or maintenance when necessary.</li> </ul> <h4>Supportive functions</h4> <p>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</p> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <p>In addition, this role requires the following minimum qualifications:</p> <ul> <li>Children teacher or nurse, experience in handling teenagers and younger children.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Position summary</h4> <p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p> <p>Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., bellperson, housekeeping, food & beverage server) as necessary to resolve guest call, request, or problem.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p> <p>Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., bellperson, housekeeping, food & beverage server) as necessary to resolve guest call, request, or problem.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>The assistant human resources manager supports the director of human resources in overseeing the daily HR operations of the property.</h4> <p>The role is responsible for managing and supervising key HR functions including payroll, recruitment, team member accommodation, PRO activities, HR administration, team member engagement and insurance, while ensuring compliance with company policies and local labor regulations.</p> <h4>What will I be doing?</h4> <p>As an assistant human resources manager, specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Support the director of human resources in managing the overall HR operations of the property.</li> <li>Supervise and lead the HR team to ensure smooth and efficient daily operations.</li> <li>Oversee payroll processing, attendance, leave management, and HR administration.</li> <li>Manage the recruitment, onboarding, and retention processes for all team members.</li> <li>Supervise team member accommodation operations and ensure compliance with company standards.</li> <li>Coordinate and oversee PRO activities including visas, labor cards, Emirates ID, and government-related documentation.</li> <li>Manage employee medical insurance administration, renewals, and related coordination.</li> <li>Ensure compliance with UAE labor law, company policies, and internal procedures.</li> <li>Maintain accurate employee records and confidential HR documentation.</li> <li>Support employee engagement initiatives and foster a positive team member experience.</li> </ul> <p>Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.</p> <h4>Supportive functions</h4> <p>In addition to the performance of the essential functions, the assistant HR manager may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Assist in the preparation of HR reports, dashboards, and workforce analytics including headcount, turnover, and labor cost data.</li> <li>Support employee engagement initiatives, internal events, recognition programs, and team communications.</li> <li>Contribute to training coordination, including scheduling, logistics, attendance tracking, and follow-up on training plans.</li> <li>Assist in performance management processes, including appraisal tracking, documentation, and reminders.</li> <li>Support employee relations activities, including documentation of grievances, disciplinary cases, and follow-up actions under HR leadership guidance.</li> <li>Participate in HR audits, compliance checks, and internal or external inspections as required.</li> <li>Assist in updating HR policies, procedures, and employee handbook documentation.</li> <li>Provide administrative support for HR projects, employer branding initiatives, and CSR activities.</li> <li>Act as backup support for HR functions during peak periods or absences to ensure operational continuity.</li> <li>Carry out any additional HR-related tasks assigned by the director of human resources in line with business needs.</li> </ul> <h4>What are we looking for?</h4> <p>An assistant human resources manager serving Hilton is always dedicated to delivering exceptional service to our team members. To successfully excel in this role, candidates should consistently demonstrate the following attitudes, behaviours, skills, and values:</p> <ul> <li>Strong leadership skills with the ability to manage and develop a diverse HR team in a high-pressure environment.</li> <li>Solid knowledge of UAE labor law and end-to-end HR operations within the hospitality industry.</li> <li>Proven ability to handle high workload, competing priorities, and tight deadlines with accuracy and professionalism.</li> <li>Excellent problem-solving and decision-making skills, particularly in complex or sensitive employee relations situations.</li> <li>Strong organizational skills with attention to detail, structure, and process discipline.</li> <li>High level of resilience, adaptability, and ability to perform effectively in a challenging and fast-paced environment.</li> <li>Strong interpersonal and communication skills, with the ability to influence and work effectively with all levels of the organization.</li> <li>Fluent in English, both written and spoken.</li> <li>Strong numerical and analytical skills with the ability to interpret payroll, labor cost, and HR data.</li> <li>Strong payroll, HR systems, and administrative management capability.</li> <li>Discretion and integrity in handling confidential and sensitive information.</li> <li>Guest and service-oriented mindset aligned with luxury hospitality standards.</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.</p> <p>Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary:</b></p> <p>As a Sales Manager, you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans.</p> <p>The Sales Manager is responsible for driving revenue growth by managing assigned market segments and accounts, implementing sales strategies, and maximizing business opportunities across All segments. The role requires a strong understanding of resort-style operations, rate strategy, and proactive account management</p> <p><b>General Duties and Responsibilities:</b></p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure comprehensive coverage of the assigned account portfolio, maintaining relationships at all relevant levels</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain up-to-date account profiles, contracted rates, and activity logs in Opera/Thynk CRM.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement and execute all sales objectives and action plans to reach and exceed targets set</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prepare and negotiate rates for transient, group, and wholesale business in line with approved rate strategy and yielding guidelines.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Promote and produce sales leads for Rotana within its respective areas.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide feedback on changing marketing conditions, including trends in the competition,<span>&nbsp;&nbsp; </span>as a result of direct sales solicitation,<span>&nbsp;&nbsp; </span>telephone and direct mail in its market areas</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor market trends, competitor activity, and pricing movements within the Ras Al Khaimah and UAE resort comp-set.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide timely feedback on changing market conditions, including demand patterns, distribution shifts, and client feedback</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coordinate closely with Revenue, Marketing, Reservations, and Operations teams to ensure seamless execution of confirmed business.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively source new business for The Hotel<span>&nbsp; </span>through sales calls, site inspections, roadshows, trade shows, and networking activities</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible.</p> <p>•<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track account performance versus targets and provide regular updates on production, pipeline, and conversion. Ensure all activities, leads, and confirmations are accurately reflected in CRM and sales reports.</p> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Meeting, greeting and directing guests who enter the lobby area.</li> <li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li> <li>Building and maintaining positive relationships with guests and team members.</li> <li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li> <li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li> <li>Managing, recording and resolving guest complaints promptly.</li> <li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li> <li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li> <li>Ensuring a speedy resolution to any problems that may arise on shift.</li> <li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li> <li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li> <li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li> <li>Covering telephone and operator duties as required.</li> <li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li> <li>Completing check list and passing handover to the next shift.</li> <li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li> </ul> <h4>Supportive function</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Supporting and assisting other departments when required.</li> <li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li> <li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li> <li>Following through these maintenance issues when required.</li> <li>Liaising with housekeeping regarding accommodation requirements.</li> <li>Assisting with the duties of other departments if limited staff and upon management request.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li> <li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li> <li>Ability to access and accurately input information using a moderately complex computer system.</li> <li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li> <li>Ability to work under pressure and deal with stressful situations during busy periods.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><p>Exceptional hospitality starts with you.<br> Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an order taker in room dining, you’re not just processing in-room dining orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Promptly answer room service calls, announce any specials, promote menu items, and answer questions regarding preparation methods.</li> <li>Document orders, repeat items back to callers to ensure accuracy, and quote expected arrival time with speed and accuracy.</li> <li>Immediately input order information into point of sale system, allowing kitchen staff to begin preparation; note any special requests clearly.</li> <li>Give food server a hard copy of the check to be delivered with the order.</li> <li>Process payment for orders upon return of the room service server.</li> <li>Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management.</li> <li>Maintain house bank in accordance with policy.</li> <li>Answer calls for pick-up of trays and/or tables and direct bus persons to retrieve items.</li> <li>Respond to guest complaints in a positive manner, negotiate a compromise, and implement solutions.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Attend mandatory meetings.</li> <li>Perform general cleaning tasks to adhere to health and safety standards.</li> <li>Keep work area clean and organized.</li> <li>Complete other duties as assigned by supervisor.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Basic knowledge of food and beverage preparations and service standards.</li> <li>Knowledge of all menu items and accompaniments.</li> <li>Ability to remember, recite, and promote the variety of menu items.</li> <li>Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods.</li> <li>Ability to comprehend written product labeling instructions to enable the safe application of products and processes within the hotel.</li> <li>Ability to operate a keyboard to input point of sale procedures to pre-check, input order, and close out the check.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a polisher, you ensure surfaces and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li> <li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li> <li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li> <li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li> <li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li> <li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li> <li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li> <li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li> <li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li> <li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li> <li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li> <li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company:</p> <ul> <li>Providing input on material selection for optimal results.</li> <li>Collaborating with other departments for scheduling projects.</li> <li>Keeping records of materials used and project progress.</li> <li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary.</li> <li>Supporting colleagues with tasks as needed.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.</p> <h4>Specific job knowledge, skills and ability</h4> <p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p> <ul> <li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces.</li> <li>Proficient in using hand tools and power tools relevant to polishing work.</li> <li>Strong attention to detail and the ability to achieve high-quality finishes.</li> <li>Excellent problem-solving skills and the ability to work independently or as part of a team.</li> </ul> <h4>Licenses or certificate</h4> <ul> <li>Painting and decorating certificate</li> <li>Manufacturer training certification</li> <li>Hazardous materials handling certification</li> <li>CPR certification and/or first aid training is advantageous</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Here's what you'll do during a typical day:</p> <h4>Essential functions</h4> <ul> <li>Responding to all inquiries in a highly professional and personalized manner.</li> <li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li> <li>Answer both internal and external calls as per brand standard and FORBES.</li> <li>Should know and be able to describe the booking terms and policies for various packages.</li> <li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li> <li>Handle modification or cancellation inquiries from guests and partners.</li> <li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li> <li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li> <li>Upsell higher room types.</li> <li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li> <li>Handle all incoming emails related to reservations promptly as per standard response time.</li> <li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li> <li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li> <li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li> <li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li> <li>Work closely with the commercial team and participate in business meetings whenever needed.</li> <li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li> <li>Have a brief understanding and process of package elements and distributions.</li> <li>Collaborate with other departments including front office, commercial, and finance.</li> <li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Assist office in any other administrative duties as needed.</li> <li>Prepare reports as required.</li> <li>Attend training and meetings as required.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to read, listen, and communicate effectively in English.</li> <li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li> <li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a waiter/waitress, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Assists his/her captain or head waiter during the service by staying constantly at his/her disposal.</li> <li>Contributes constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all food and beverage outlets is seen as rudiment.</li> <li>Is acquainted with the suggestions of the day before starting the shift.</li> <li>Does the cleaning of all trolleys and pedestal tables.</li> <li>Is responsible for the polish and mise en place of all cutleries.</li> <li>Is in charge of filling the sugar dispensers, mustard pots, toothpicks and oil & vinegar recipients.</li> <li>Is in charge of supplying the restaurant with all linen.</li> <li>Follows the daily cleaning plan.</li> <li>Respects the closure plan of the restaurant.</li> <li>Provides an overall high level of food and beverage service to guests and ensures that guest satisfaction is met.</li> <li>Knows and understands policies relating to food and beverage and others.</li> <li>Recognizes good quality products and presentation.</li> <li>Checks and improves all service standards established by the company.</li> <li>Provides assistance to the staff when required during peak periods.</li> <li>Manages wastes by reducing and recycling, changing staff behaviour to carefully use all resources.</li> <li>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Attending mandatory meetings</li> <li>Perform general cleaning tasks to adhere to health and safety standards</li> <li>Keep work area clean and organized</li> <li>Complete other duties as assigned by supervisor such as assisting security with disorderly guests.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages.</li> <li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li> <li>Advanced English language writing skills necessary for completion of requisitions, balance sheets and vouchers.</li> <li>Ability to remember, recite and promote the variety of menu items.</li> <li>Ability to operate a keyboard and point of sale procedures to pre-check and order and close out a check.</li> <li>Ability to stand and work in confined spaces for long periods of time.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a waiter/waitress, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Assist his/her captain or head waiter during the service by staying constantly at his/her disposal.</li> <li>Contribute constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all F&B outlets is seen as rudiment.</li> <li>Be acquainted with the suggestions of the day before starting the shift.</li> <li>Do the cleaning of all trolleys and pedestal tables.</li> <li>Be responsible for the polish and mise en place of all cutleries.</li> <li>Be in charge of filling the sugar dispensers, mustard pots, toothpicks, and oil & vinegar recipients.</li> <li>Be in charge of supplying the restaurant with all linen.</li> <li>Follow the daily cleaning plan.</li> <li>Respect the closure plan of the restaurant.</li> <li>Provide an overall high level of food and beverage service to guests and ensure that guest satisfaction is met.</li> <li>Know and understand policies relating to food & beverage and others.</li> <li>Recognize good quality products and presentation.</li> <li>Check and improve all service standards established by the company.</li> <li>Provide assistance to the staff when required during peak periods.</li> <li>Manage wastes by reducing and recycling, changing staff behaviour to carefully use all resources.</li> <li>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Attend mandatory meetings.</li> <li>Perform general cleaning tasks to adhere to health and safety standards.</li> <li>Keep work area clean and organized.</li> <li>Complete other duties as assigned by supervisor such as assisting security with disorderly guests.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages.</li> <li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li> <li>Advanced English language writing skills necessary for completion of requisitions, balance sheets, and vouchers.</li> <li>Ability to remember, recite, and promote the variety of menu items.</li> <li>Ability to operate a keyboard and point of sale procedures to pre-check, order, and close out a check.</li> <li>Ability to stand or work in confined spaces for long periods of time.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a waiter/waitress, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Assists his/her captain or head waiter during the service by staying constantly at his/her disposal.</li> <li>Contributes constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all F&B outlets is seen as rudiment.</li> <li>Is acquainted with the suggestions of the day before starting the shift.</li> <li>Does the cleaning of all trolleys and pedestal tables.</li> <li>Is responsible for the polish and mise en place of all cutleries.</li> <li>Is in charge of filling the sugar dispensers, mustard pots, toothpicks and oil & vinegar recipients.</li> <li>Is in charge of supplying the restaurant with all linen.</li> <li>Follows the daily cleaning plan.</li> <li>Respects the closure plan of the restaurant.</li> <li>Provides an overall high level of food and beverage service to guests and ensures that guest satisfaction is met.</li> <li>Knows and understands policies relating to food & beverage and others.</li> <li>Recognizes good quality products and presentation.</li> <li>Checks and improves all service standards established by the company.</li> <li>Provides assistance to the staff when required during peak periods.</li> <li>Manages wastes by reducing and recycling, changing staff behaviour to carefully use all resources.</li> <li>The holder of this statement can be asked to take on other tasks in addition to the ones stated, in a reasonable framework.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Attending mandatory meetings</li> <li>Perform general cleaning tasks to adhere to health and safety standards</li> <li>Keep work area clean and organized</li> <li>Complete other duties as assigned by supervisor such as assisting security with disorderly guests.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages.</li> <li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li> <li>Advanced English language writing skills necessary for completion of requisitions, balance sheets and vouchers.</li> <li>Ability to remember, recite and promote the variety of menu items.</li> <li>Ability to operate a keyboard and point of sale procedures to pre-check and order and close out a check.</li> <li>Ability to stand or work in confined spaces for long periods of time.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>