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<p>As a Business Development Executive, you will play a crucial role in expanding our client base and promoting our company's products and services. You will be responsible for identifying and developing new prospects, nurturing existing customer relationships, and ensuring the achievement of sales targets. Your excellent communication skills and ability to build trust will be key to your success in this role.</p>
<p>We are seeking a dynamic and results-driven Admission Counselor to primarily manage student admissions, achieve enrollment targets, and handle student inquiries. While the role may include occasional front desk responsibilities, 95% of the focus will be on admissions, sales performance, and achieving enrollment goals.<br><br><strong>Key Responsibilities:</strong></p><ul><li><p>Handle student inquiries and guide prospective students through the complete admission process. Achieve individual and team enrollment and revenue targets.</p></li><li><p>Conduct counseling sessions, follow-ups, and conversion activities with potential students.</p></li><li><p>Support lead generation initiatives and implement effective conversion strategies.</p></li><li><p>Maintain accurate records of leads and admissions data.</p></li><li><p>Occasionally manage front desk responsibilities, including welcoming visitors and handling incoming calls.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li><p>1–2 years of relevant experience in admissions, sales, education counseling, or a related field.</p></li><li><p>Strong communication, interpersonal, and persuasive skills.</p></li><li><p>Target-driven mindset with a passion for achieving results.</p></li><li><p>Professional, friendly, and well-organized personality.</p></li><li><p>Ability to multitask and work in a fast-paced environment.</p></li><li><p>Basic proficiency in MS Office; CRM experience is an advantage.</p></li></ul>
<p>Key Responsibilities</p><ul><li><p>Source and purchase AV products from suppliers and distributors.</p></li><li><p>Obtain quotations, compare prices, negotiate, and follow up on deliveries.</p></li><li><p>Prepare <strong>BOQ, BOM, quotations, technical submittals, and compliance sheets</strong>.</p></li><li><p>Select AV products based on project requirements and budget.</p></li><li><p>Support sales teams with technical proposals and customer presentations.</p></li><li><p>Coordinate with suppliers, clients, consultants, and project teams.</p></li><li><p>Knowledge of AV brands, 70V/100V audio systems, amplifiers, speakers, displays, projectors, microphones, DSP, video conferencing, and AV accessories.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2–5 years of experience in <strong>AV procurement / pre-sales</strong>.</p></li><li><p>Strong AV product and technical knowledge.</p></li><li><p>UAE experience preferred.</p></li><li><p>Good negotiation, communication, and MS Excel skills.</p></li><li><p>Ability to prepare BOQ/BOM and technical quotations.</p></li><li><p>UAE driving license is an advantage.</p></li></ul>
<ul><li><p><em>Provide first-level support for IT incidents and service requests</em></p></li><li><p><em>Log and track issues using ITSM tools (e.g., ManageEngine)</em></p></li><li><p><em>Troubleshoot hardware, software, and network issues</em></p></li><li><p><em>Support users with system access, VPN, and email issues</em></p></li><li><p><em>Install and configure desktops, laptops, and printers</em></p></li><li><p><em>Escalate unresolved issues to relevant IT teams</em></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><em>Minimum of 2 years of experience in IT support/help desk</em></p></li><li><p><em>Bachelor’s degree or diploma in IT or related field</em></p></li><li><p><em>Good knowledge of Windows OS and Microsoft Office</em></p></li><li><p><em>Basic networking knowledge</em></p></li><li><p><em>Certifications in software development or relevant technologies (e.g., Microsoft Certified Developer, Oracle, AWS, or similar) are an advantage</em></p></li><li><p><em>Experience with ITSM tools (ManageEngine, ServiceNow, etc.)</em></p></li><li><p><em>Knowledge of Active Directory (user management)</em></p></li></ul>
<ul><li><p>Supervise and manage site timekeepers and attendance teams.</p></li><li><p>Maintain accurate daily attendance and manpower records for all employees and workers.</p></li><li><p>Monitor attendance, late arrivals, absences, leave, rest days, and extended working hours.</p></li><li><p>Collect and verify daily timesheets and overtime records from project teams.</p></li><li><p>Coordinate with Site Management, HR, Payroll, and Project Administration to resolve attendance discrepancies.</p></li><li><p>Prepare daily, weekly, and monthly manpower and attendance reports.</p></li><li><p>Ensure accurate and timely submission of payroll inputs.</p></li><li><p>Monitor employee mobilization, demobilization, transfers, and changes in work locations.</p></li><li><p>Maintain records in the HRMS/timekeeping system and ensure data accuracy.</p></li><li><p>Monitor attendance across multiple projects, camps, shifts, and work locations.</p></li><li><p>Ensure proper documentation and approval of overtime and other attendance-related adjustments.</p></li><li><p>Train and guide timekeepers on company procedures and attendance systems.</p></li><li><p>Conduct regular audits of timekeeping records and investigate discrepancies.</p></li><li><p>Support HR during payroll processing, audits, and employee queries relating to attendance and working hours.</p></li><li><p>Ensure confidentiality and proper maintenance of employee attendance records.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>10+ years of experience</strong> in timekeeping, attendance, and workforce administration with Tier-1 construction contractors within UAE.</p></li><li><p>UAE/GCC construction experience is highly preferred.</p></li><li><p>Experience managing multiple site timekeepers and large construction workforces.</p></li><li><p>Strong knowledge of construction workforce attendance and payroll processes.</p></li><li><p>Experience with biometric attendance systems and HRMS/ERP systems.</p></li><li><p>Strong Excel and reporting skills.</p></li><li><p>Good understanding of UAE labour requirements relating to working hours, leave, attendance, and overtime.</p></li><li><p>Strong organizational, coordination, and communication skills.</p></li><li><p>Ability to work in a fast-paced construction environment and meet strict payroll deadlines.</p></li><li><p><strong>Immediate availability is a plus.</strong></p></li></ul>
<ul><li><p>Monitor network performance and security events</p></li><li><p>Assist in managing firewalls, VPNs, and network devices</p></li><li><p>Support implementation of security controls and policies</p></li><li><p>Respond to security incidents and alerts</p></li><li><p>Conduct basic vulnerability assessments and patch tracking</p></li><li><p>Support endpoint security and antivirus systems</p></li><li><p>Assist in compliance activities (ISO 27001, internal policies)</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Security, or a related field.</li><li>Possession of industry-recognized certifications such as CISSP, Security+, or CEH.</li><li>Minimum of 3-5 years of hands-on experience in network security operations and incident response.</li><li>Proven expertise in network protocols, firewalls, IDS/IPS, VPNs, and endpoint security solutions.</li></ul>
<ul><li><p>Develop, test, and maintain internal applications and systems.</p></li><li><p>Support system enhancements and bug fixing.</p></li><li><p>Participate in system integration activities, including APIs and SAP interfaces.</p></li><li><p>Assist in database design and management.</p></li><li><p>Prepare technical documentation and user guides.</p></li><li><p>Support User Acceptance Testing (UAT) and deployment activities.</p></li><li><p>Troubleshoot system issues and provide timely resolutions.</p></li><li><p>Ensure compliance with development standards and security policies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualifications & Requirements</strong></p><ul><li><p>Minimum of 2 years of experience in software development.</p></li><li><p>Basic understanding of system integration and APIs.</p></li><li><p>Strong problem-solving skills.</p></li><li><p>Bachelor’s degree in Computer Science, Information Technology, or a related field</p></li><li><p>Certifications in software development or relevant technologies are an advantage, such as Microsoft Certified Developer, Oracle, AWS, or similar certifications.</p></li></ul><p><strong>Required Competencies</strong><br> </p><ul><li><p>Collaboration – Proficient</p></li><li><p>Results Orientation – Proficient</p></li><li><p>Effective Communication – Proficient</p></li><li><p>Adaptability – Proficient</p></li><li><p>Professionalism – Proficient</p></li><li><p>IT Strategy and Governance – Basic</p></li><li><p>System & Technology Integration – Basic</p></li><li><p>Quality Control – Basic</p></li><li><p>Solution Development / Programming – Basic</p></li><li><p>User Experience Design – Basic</p></li></ul><p><strong>Tools & Systems</strong></p><ul><li><p>Experience in ERP environments; SAP experience is an advantage.</p></li><li><p>Familiarity with web development technologies.</p></li><li><p>Knowledge of version control tools such as Git.</p></li><li><p>Knowledge of programming languages such as .NET, Java, or similar.</p></li><li><p>Experience with databases such as SQL Server, Oracle, etc.</p></li></ul></li></ul>
<p><strong>Job overview:</strong></p><p>The job holder is responsible for realization of production plan, ensuring that all resources needed for production are available in needed quantity, on time, organizing the manpower in the most productive and efficient way and efficient consumption of all resources. He is responsible for health and safety, product safety and quality, and that all process parameters are within specifications.</p><br><p><strong>Responsibilities:</strong></p><ul><li><p>Reports to work regularly and ensures that the team in his area of responsibility (in further text “the team”) reports to work regularly, according to work schedule defined by the Company.</p></li><li><p>Investigates absenteeism in the team and delivers appropriate corrective actions in cooperation</p></li></ul><p>with superiors and HR.</p><ul><li><p>Organizes production according to weekly production plan and in alignment with superiors.</p></li><li><p>Organizes the work in areas of responsibility in a most productive way, which ensures maximum</p><p>output with minimal usage of resources (manpower, energy, water, materials, etc.).</p></li><li><p>Ensures that the team works in compliance with Company Food Safety, Quality, Health and Safety</p></li></ul><p>rules and procedures.</p><ul><li><p>Ensures that Operators in the team are trained to operate the machines, and that they operate in accordance with Company Policies, Standard Operating Procedures and Work Instructions.</p></li><li><p>Ensures that all needed resources (raw materials, packaging materials, manpower, etc.) are timely available for each production run in areas of responsibility.</p></li><li><p>Ensures that all process parameters in areas of responsibility are within the limits specified by</p></li><li><p>Company Food Safety and Quality standards.</p></li><li><p>Ensures that all aspects of product quality (temperature, texture, shape, color, etc.) are complying with Company Quality specifications.</p></li><li><p>Ensures that all Production records are timely filled with all required and accurate information, as</p><p>per frequency defined by Company standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3 years of experience in Food & Beverage Company (preferably Frozen Food manufacturing). </p></li><li><p>Technical high school/secondary education with minimum 3 years of experience in Food & Beverage Company (preferably Frozen Food manufacturing). </p></li><li><p>Knowledge of Quality and Food Safety Management Systems, Halal Man-Management Skills (Staff Allocation, Coaching & Developing staff, Handling Disciplinary & Grievance Issues, Performance Management)</p></li><li><p>SAP, MS Office</p></li><li><p>Knowledge of Health and Safety Systems </p></li></ul><br>
<ul><li>Navigate assigned delivery routes efficiently, utilizing navigation apps and optimizing for time and fuel economy.</li><li>Load and unload packages from the delivery vehicle, ensuring items are handled with care to prevent damage.</li><li>Safely operate a delivery vehicle, adhering to all traffic laws and company safety protocols.</li><li>Deliver packages to customers' doorsteps or designated locations, obtaining signatures or proof of delivery as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is a plus, demonstrating a basic level of education.</li><li>Valid driver's license with a clean driving record is a must, ensuring safe driving practices.</li><li>Any relevant certifications, such as a defensive driving course, are an advantage.</li><li>Prior experience in delivery, logistics, or customer service is preferred, showcasing relevant industry exposure.</li></ul>
<ul><li>Efficiently manage inventory, ensuring accurate stock counts, timely receiving, and organized storage of goods.</li><li>Safely operate company vehicles for timely delivery and pick-up of materials, adhering to all traffic laws and schedules.</li><li>Conduct regular stock checks and reconcile discrepancies to maintain precise inventory records.</li><li>Maintain the cleanliness and orderliness of the store area, including shelves, racks, and equipment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>UAE Manual Driving License is mandatory.</p></li><li><p>Minimum of 2-3 years of experience in a similar storekeeping and driving role.</p></li><li><p>Minimum 2 years of experience as a Storekeeper.</p></li><li><p>Basic knowledge of inventory and stock handling.</p></li></ul>
<p><strong>Job Title: Sales Manager – Hygiene, Tissue & Air Care Products</strong></p><p><strong>Company:</strong> Hygiene Fresh FZE<br><strong>Location:</strong> Sharjah, UAE</p><p>Hygiene Fresh FZE is seeking a dynamic and results-driven <strong>Sales Manager</strong> with strong leadership skills and a proven background in the <strong>Hygiene, Tissue, and Air Care products industry</strong>. The ideal candidate must have solid experience in the <strong>UAE market</strong>, excellent client-handling capability, and the ability to lead and motivate a high-performing sales team.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead, supervise, and mentor the sales team to achieve monthly and annual targets.</p></li><li><p>Develop new business opportunities in the <strong>UAE HoReCa sector</strong>, corporate offices, healthcare, and facility management companies.</p></li><li><p>Maintain and grow relationships with existing accounts.</p></li><li><p>Conduct client visits, presentations, and product demonstrations.</p></li><li><p>Ensure sales closures through strong negotiation and follow-up skills.</p></li><li><p>Train, support, and motivate the sales team with effective sales strategies.</p></li><li><p>Prepare sales reports, forecasts, and market analysis.</p></li><li><p>Coordinate with management to improve product reach and customer satisfaction.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Minimum <strong>7+ years of experience</strong> in Hygiene, Tissue, Air Care products, or cleaning consumables.</p></li><li><p>Strong familiarity with the <strong>UAE market</strong>, especially HoReCa and B2B sectors.</p></li><li><p>Proven track record in sales growth, team leadership, and target achievement.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>UAE Driving License is mandatory.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Competitive salary + incentives</p></li><li><p>Career growth in a well-established company</p></li><li><p>Supportive work environment</p></li></ul><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><p>horeca , hygiene</p>
<p>We are looking for a commercially driven and detail-oriented <strong>Merchandise Planner / Brand Executive</strong> to join our Buying & Merchandising team.</p><p>The role will be responsible for supporting the end-to-end merchandise cycle, ensuring the right stock is available at the right place and time while maintaining healthy inventory levels.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Stock allocation, replenishment and consolidation across stores/channels</p></li><li><p>Purchase Order (PO) and Sales Order creation and management</p></li><li><p>Maintain and regularly update shipment trackers</p></li><li><p>Coordinate with brands and suppliers on stock availability, orders, backorders and ETAs</p></li><li><p>Monitor sales, stock levels and stock cover to manage timely re-ordering</p></li><li><p>Identify bestsellers, slow movers and stock-out risks</p></li><li><p>Manage warranty and supplier claims through to closure</p></li><li><p>Coordinate closely with Buying, Retail, Warehouse, Logistics and Finance teams</p></li><li><p>Support regular stock and merchandise performance reporting</p></li></ul><p><strong>What We’re Looking For:</strong></p><ul><li><p>Experience in merchandise planning, buying, brand coordination or retail inventory management</p></li><li><p>Strong analytical and numerical skills</p></li><li><p>Good Excel and ERP/POS system knowledge</p></li><li><p>Excellent attention to detail and follow-up</p></li><li><p>Strong communication and supplier coordination skills</p></li><li><p>Ability to manage multiple brands and priorities in a fast-paced retail environment</p></li></ul><p><strong>Location:</strong> UAE<br><strong>Industry:</strong> Retail / Sports / Golf</p><p>If you have a strong understanding of merchandise planning and enjoy working with brands, products and numbers, we would love to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>• Minimum 3-4 years of Brand Executive/ Merchandise Planner experience required</p><p>• Ability to analyse & interpret data</p><p>• Good communication and organizational skills</p><p>• High proficiency using SAP, Microsoft Office programs – Excel in particular</p>
<ul><li>Develop and execute a comprehensive talent strategy aligned with organizational goals, focusing on attracting, developing, and retaining top performers.</li><li>Design and implement innovative talent acquisition programs to build a robust pipeline of skilled professionals, leveraging data-driven insights and market intelligence.</li><li>Oversee the creation and delivery of cutting-edge learning and development initiatives, including leadership programs and career pathing, to foster employee growth and engagement.</li><li>Champion a high-performance culture by establishing and managing effective performance management systems, including goal setting, feedback mechanisms, and succession planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum of 10 years of progressive experience in talent management, HR leadership, or a related strategic HR function.</li><li>Proven track record of designing and implementing successful talent acquisition, development, and retention strategies.</li><li>Expertise in HR technology, including HRIS, ATS, and performance management systems.</li></ul>
<ul><li><p>TASKS</p><p>· Collaborate with the Risk Service Lead and other team members to implement and support risk solutions across Global Markets.</p><p>· Analyze and resolve issues and change requests related to risk systems, ensuring timely and high-quality delivery.</p><p>· Contribute to the development and execution of a multi-year roadmap for risk technology enhancements.</p><p>· Support automation initiatives and process improvements aimed at increasing team efficiency and reducing operational costs.</p><p>· Ensure compliance with evolving regulatory requirements such as EMIR Initial Margin, SA-CCR, FRTB, etc.</p><p>· Assist in maintaining and enhancing KPIs to track performance and identify areas for improvement</p><p>JOB KNOWLEDGE & EXPERIENCE</p><ul><li><p>7–10 years of experience in supporting and developing systems for risk teams within Global Markets.</p></li><li><p>Strong understanding of risk functions and systems including credit exposures, VaR, SIMM, FRTB, etc.</p></li><li><p>Familiarity with regulatory frameworks impacting risk functions (e.g., EMIR, SA-CCR, FRTB).</p></li><li><p>Experience in implementing and supporting risk solutions in large financial institutions.</p></li><li><p>Solid knowledge of Global Markets products and front-to-back processes.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>QUALIFICATIONS AND SKILLS</p><ul><li><p>The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.</p></li><li><p>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 10 years.</p></li><li><p>Good understanding of the financial markets, trading and banking solutions</p></li><li><p>Strong organizational skills coupled with the ability to influence decision and make an impact</p></li><li><p>Candidate must display strong verbal and written communication skills</p></li><li><p>Experience in Murex system is a must</p></li></ul></li></ul>
<ul><li>Design, develop, and maintain robust and scalable RESTful APIs using Spring Boot, ensuring seamless integration with front-end applications and other services.</li><li>Implement efficient and secure data storage solutions, including database design, query optimization, and integration with relational (e.g., PostgreSQL, MySQL) or NoSQL databases.</li><li>Write clean, well-documented, and testable Java code, adhering to industry best practices and established coding standards for maintainability and collaboration.</li><li>Develop and manage microservices architecture, focusing on decoupling, resilience, and independent deployability to enhance system agility.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p> Total Experience up to 5-10 years </p></li></ul><p>· Good Experience on handling Platform/Hosting support functionality. </p><p>· Banking Experience is preferred </p><p>· Strong analytical and problem-solving abilities. </p><p>· Excellent communication and teamwork skills. </p><p>· Ability to work independently and manage multiple tasks effectively. </p><p>· A proactive approach to learning new technologies and improving existing processes. </p><p>· The developer will primarily be responsible for designing, developing, maintaining & providing support for JAVA back end services and APIs </p><p>· Analyze requirement and formalize technical approach for the implementation </p><p>· Test Driven development and implementation of middleware services end to end. </p><p>· Maximum code coverage (> 80%) through Junit test cases </p><p>· Handling all penetration testing scenarios. </p><p>· Bug free application release by ensuring best quality of code in all aspects. </p><p>· Implement security measures to protect user data and application integrity. </p><p>· Stay informed about common security vulnerabilities and how to mitigate them</p>
<ul><li><p>Develop and manage SharePoint workflows and business solutions using SharePoint 2016/2019.</p></li><li><p>Design and implement workflows using <strong>Nintex</strong>.</p></li><li><p>Develop and maintain web-based solutions using <strong>AngularJS, ReactJS, and Node.js</strong>.</p></li><li><p>Integrate SharePoint with other applications and systems as required.</p></li><li><p>Troubleshoot, optimize, and support existing SharePoint applications and workflows.</p></li><li><p>Collaborate with business and technical teams to understand requirements and deliver effective solutions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>SharePoint 2016/2019</p></li><li><p>Nintex Workflow</p></li><li><p>AngularJS</p></li><li><p>ReactJS</p></li><li><p>Node.js</p></li><li><p>SharePoint development, administration, and integration</p></li><li><p>Strong problem-solving and communication skills</p></li></ul><br><p><strong>Skills</strong></p><p>SharePoint 2016/2019</p><p>Nintex Workflow</p><p>web technologies</p>
<ul><li><p>Oracle 12c Administration</p></li><li><p>Hyperledger Fabric v1.4: Network Engineering, Design and Deployment</p></li><li><p>Automating Administration with Windows PowerShell (Course 10961)</p></li><li><p>Cybersecurity Fundamentals</p></li><li><p>Microsoft 365 Fundamentals</p></li><li><p>Microsoft Azure Fundamentals</p></li><li><p>Oracle 12c R2 RAC Administration</p></li><li><p>Microsoft Azure Database Administration</p></li><li><p>Artificial Intelligence for Business Professionals</p></li><li><p>Developing Applications for the Java EE 7 Platform</p></li><li><p>Implementing a SQL Server 2016 Data Warehouse</p></li><li><p>ISO/IEC 27002 Training Courses and Lead Manager Certification</p></li><li><p>Oracle Database Cloud</p></li><li><p>Certified Artificial Intelligence Practitioner</p></li><li><p>Microsoft Office 365 Administration Certificate</p></li><li><p>Cybersecurity Operations Certificate</p></li><li><p>Certificate in Information Systems Risk and Control</p></li><li><p>Certified Network Associate Certificate</p></li><li><p>Professional Certificate in Cybersecurity Fundamentals</p></li><li><p>Certified Ethical Hacking and Forensic Investigation Professional Certificate</p></li><li><p>Professional Certificate in Information Technology Privacy</p></li><li><p>ISO/IEC 27001 Lead Auditor for Information Security Training</p></li><li><p>Certified Information Privacy Manager</p></li><li><p>Microsoft Azure IoT Developer</p></li><li><p>Introduction to Cybersecurity</p></li><li><p>Introduction to Python</p></li><li><p>Introduction to Oracle Database Programming Language</p></li><li><p>Certified Practitioner in Internet of Things</p></li><li><p>Oracle Database Administration Workshop</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Develop the section's work plans and mechanisms, and contribute to achieving the department's objectives through supervision and follow-up on all executive tasks within the related operational plan.</p><p>Minimum Qualification Experience (Years)</p><p>PhD - Information Technology - 0</p><p>Master's Degree - Information Technology - 3 years</p><p>Bachelor's Degree - Information Technology - 6 years</p></li></ul>
<p><strong>. E-Learning Content & Platform Testing</strong></p><ul><li><p>Perform end-to-end testing of all digital learning content prior to assignment or launch.</p></li><li><p>Validate SCORM packages, videos, assessments, learning paths, and completion tracking.</p></li><li><p>Test content functionality across desktop and mobile platforms.</p></li><li><p>Verify learner experience, navigation flow, hyperlinks, attachments, and embedded resources.</p></li><li><p>Identify, document, and track defects or issues until resolution.</p></li><li><p>Conduct User Acceptance Testing (UAT) for new content, platform updates (HR Connect and LXP), and integrations.</p></li><li><p>Maintain testing checklists and quality assurance documentation.</p></li><li><p>Ensure all mandatory, compliance, and voluntary learning programs meet launch readiness standards before deployment.</p></li></ul><p><strong>2. Learning Experience Platform Administration</strong></p><ul><li><p>Configure and maintain learning channels within the LXP.</p></li><li><p>Create and manage SmartCards, articles, videos, and learning resources.</p></li><li><p>Build and maintain learning pathways and learning journeys.</p></li><li><p>Upload and manage marketing banners, thumbnails, images, and promotional assets.</p></li><li><p>Configure learning experiences in accordance with L&D branding and governance standards.</p></li><li><p>Support content categorization and tagging to improve discoverability.</p></li><li><p>Assist with platform maintenance activities and content reviews.</p></li><li><p>Conduct routine audits to identify broken links, duplicate content, outdated resources, or configuration issues.</p></li><li><p>Support implementation and testing of new platform features and enhancements.</p></li></ul><p><strong>3. Learner Support & Helpdesk Operations</strong></p><ul><li><p>Act as first-line support for learner enquiries and platform-related issues.</p></li><li><p>Monitor and manage requests received through the DLearn mailbox.</p></li><li><p>Process and respond to HR Connect Learning Helpdesk tickets within established service levels.</p></li><li><p>Investigate and resolve learner issues related to:</p></li><li><p>Course access</p></li><li><p>Learning assignments</p></li><li><p>Mandatory training completion</p></li><li><p>Login and access issues</p></li><li><p>Course technical problems</p></li><li><p>Udemy, Coursera, Skillsoft, and other learning platform enquiries</p></li><li><p>Escalate complex issues to the appropriate internal teams members</p></li><li><p>Maintain accurate records of learner requests and resolutions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential</strong></p><ul><li><p>Experience administering Learning Management Systems (LMS) or Learning Experience Platforms (LXP).</p></li><li><p>Experience testing e-learning content, including SCORM-based courses.</p></li><li><p>Strong attention to detail and quality assurance mindset.</p></li><li><p>Experience supporting end users through email or helpdesk systems.</p></li><li><p>Strong problem-solving and troubleshooting skills.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>Experience with Cornerstone, EdCast, Skillsoft, Udemy, Coursera, or similar learning platforms.</p></li><li><p>Experience creating pathways, channels, SmartCards, and digital learning experiences.</p></li><li><p>Knowledge of learning operations and learner support processes.</p></li><li><p>Experience working with ticketing/helpdesk platforms.</p></li></ul><br><p><strong>Skills</strong></p><p>LMS Administration</p><p>SCORM Testing</p><p>User Support</p>
<ul><li>Proactively identify and pursue new Small and Medium Enterprise (SME) clients for credit card solutions, exceeding monthly sales targets.</li><li>Analyze business needs of potential SME clients to recommend tailored credit card products that optimize their cash flow and operational efficiency.</li><li>Develop and maintain strong relationships with SME clients, acting as their primary point of contact for all credit card-related inquiries and support.</li><li>Conduct thorough credit assessments and gather necessary documentation to ensure the eligibility and suitability of SME clients for credit facilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Mandatory Requirements</strong></p><ol><li><p><strong>1–3 years of relevant experience</strong> in banking telesales, credit/debit card sales or activation, customer calling, contact center sales, or SME outbound sales.</p></li><li><p><strong>Fluent English communication skills</strong>, both spoken and written.</p></li><li><p>Strong <strong>telephone-based communication, customer engagement, follow-up discipline</strong>, and the ability to consistently achieve daily calling and sales targets.</p></li><li><p>Proven ability to <strong>sell credit cards and process applications</strong> through the bank’s application/system.</p></li></ol><p><strong>Knowledge & Experience</strong></p><p>Domain Expertise</p><ul><li><p>Basic understanding of <strong>SME/business banking products</strong>, particularly debit and credit card sales, digital/app onboarding, and customer activation journeys.</p></li><li><p>Practical knowledge of <strong>credit card sales and application processes</strong>, including adherence to bank policies and procedures.</p></li><li><p>Experience with <strong>debit card activation, card usage awareness, customer follow-ups</strong>, and handling common SME customer objections.</p></li><li><p>Understanding of UAE SME customer segments and the ability to communicate effectively with <strong>business owners and authorized company representatives</strong>.</p></li></ul><p>Industry & Sector Experience</p><ul><li><p><strong>1–3 years of experience</strong> in banking telesales, credit card sales, customer activation, contact center sales, or SME outbound calling.</p></li><li><p>Prior experience handling <strong>credit/debit cards, account activation, business banking customers</strong>, or SME-focused sales/service campaigns.</p></li></ul><p>Tools, Platforms & Technologies</p><ul><li><p>Experience using <strong>CRM systems, calling trackers, dialer tools</strong>, or bank-specific customer campaign platforms.</p></li><li><p>Basic familiarity with <strong>core banking, card management, customer profile</strong>, and digital/app onboarding systems.</p></li><li><p>Good working knowledge of <strong>Microsoft Excel</strong> for maintaining calling trackers and preparing performance reports.</p></li><li><p>Understanding of <strong>digital banking app onboarding processes</strong> and basic troubleshooting.</p></li></ul><p><strong>Soft Skills & Competencies</strong></p><ul><li><p>Excellent telephone communication skills with the ability to <strong>handle objections, convert leads into successful sales</strong>, and explain card application and activation processes clearly.</p></li><li><p>Strong follow-up skills, patience, and the ability to manage <strong>high-volume, repetitive outbound calling activities</strong>.</p></li><li><p>Comfortable working against <strong>daily calling, sales, and conversion targets</strong> and maintaining accurate customer dispositions.</p></li><li><p>Resilient, positive, and professional when dealing with objections, low contact rates, or challenging customer interactions.</p></li><li><p>Strong attention to detail with the ability to maintain <strong>accurate call notes, daily trackers, customer feedback, and escalation records</strong>.</p></li></ul></li></ul>
<ul><li>Conduct regular inspections of fire alarm systems to ensure compliance with safety regulations and operational efficiency.</li><li>Install, maintain, and repair fire suppression systems, ensuring they function optimally in emergencies.</li><li>Troubleshoot and diagnose issues with fire alarm systems, using advanced tools to identify and rectify faults swiftly.</li><li>Collaborate with architects and engineers to design fire protection systems tailored to specific building requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; further technical education in fire safety or electronics is preferred.</p></li><li><p>Certification in fire alarm & Fire Fighting installation and maintenance is a must (e.g., NICET certification).</p></li><li><p>Minimum of 3 years of hands-on experience in fire alarm and suppression systems installation and maintenance.</p></li><li><p>Experience in commercial and residential fire protection systems is highly desirable.</p></li><li><p>Preferring UAE license </p></li></ul>